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Account manager | Requirements:
- experience with client care/customer care;
- experience with troubleshooting;
- full working proficiency in English;
- understanding and experience in sales processes.
Will be an advantage:
- working proficiency in the German language;
- experience and understanding of web development.
Responsibilities:
- work with existing customers;
- identify issues and problems, engage support team to resolve issues;
- identify clients needs and problems, engage support team to resolve them;
- identify potential needs for additional software that we offer (upsales);
- engage presales and sales team to work on opportunities;
- reporting and invoicing of the customers;
- work with contracts, invoices, reports of completion;
- control of payments, work with P&L report, Cashflow, etc;
- admin tasks from PM’s deparrtment;
-validation and analysis reports from PM.
We Offer:
- competitive salary;
- modern comfortable office space;
- direct subway access;
- paid sickness leave 10 day;
- vacation of 15 days, public holidays;
- covering of education and training and courses;
- corporate events, team buildings;
- zero bureaucracy and friendly team;
- free coffee/tea, cookies, fruit etc. | WebMeridian | 1y | Sales | upper | 2020-12-01T00:00:00+02:00 | en | f6b21c1f-03e8-5938-b26a-9c4fdc15d12c | 28,361 |
Account manager | Requirements:
Fluent English is a must
Self-driven, results-oriented person
Confident PC user
Experience in customer support, working with freelancers is a big plus
Responsibilities:
Tracking of fast-developing accounts.
Development and motivation of freelancers.
Tracking of orders taken by account holders.
Quality control & Loss analysis/work on loss minimization.
Setting goals/KPIs bi-weekly results analysis.
Daily communication with writers of a specific segment.
We Offer:
Competitive salary in USD (net), the company covers all your taxes;
Opportunity to develop and gain new professional skills in IT;
English-speaking environment;
Accounting support;
Medical insurance and trainings.
If you see yourself as the right candidate, please do not hesitate to send us your CV! | Devellar | 1y | Other | fluent | 2021-11-01T00:00:00+02:00 | en | c0c88b32-a377-5da7-9874-b957d15962e7 | 28,362 |
Account manager | **Requirements:**
- Fresh graduate are welcome
- Result oriented, fast learning and open for new challenges
- Mature and positive attitude, with strong sense of quality
- Ability to work well in a fast-paced and multicultural environment, both in a team and independently
- Good knowledge of English
**Responsibilities:**
- Be the primary point of contact and build long-term relationships with customers
- Help customers through email, phone, online presentations, screen-share
- Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
- Forecast and track key account metrics
**We offer:**
- Full-time workload
- Competitive compensation depending on experience and skills
- Work on interesting international projects
- Plenty of opportunities to learn, grow and progress in your career
- Flexible work schedule
- Friendly and comfortable work environment
If this sounds like you, we’d welcome your application! | Titanium Technologies | no_exp | Support | upper | 2021-02-01T00:00:00+02:00 | en | cad65bcf-44b5-5f12-82f1-44605d34a7a5 | 28,363 |
Account manager | Requirements:
• Good written and verbal communication skills in English (at least Intermediate level);
• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive level;
• Solid experience with CRM software (Zoho CRM) and MS Office (particularly MS Excel);
• Experience delivering client-focused solutions to customer needs;
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail;
• Strong verbal and written communication skills.
Would be a plus:
• Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role;
• Excellent listening, negotiation and presentation abilities.
Responsibilities:
• Good written and verbal communication skills in English (at least Intermediate level);
• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive level;
• Solid experience with CRM software (Zoho CRM) and MS Office (particularly MS Excel);
• Experience delivering client-focused solutions to customer needs;
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail;
• Strong verbal and written communication skills. | Program-Ace | 1y | Other | intermediate | 2022-07-01T00:00:00+03:00 | en | aa0a8cc6-2faa-5fda-bfe1-0c4d51e44d2d | 28,364 |
Account manager | **Requirements:**
- Minimum 2 years of account management experience;
- Knowledge of IT outsourcing service development;
- Excellent written and verbal communication skills;
- Ability to self manage and prioritize day-to-day tasks;
- Capacity to maintain a high volume of concurrent projects/tasks;
- Strong result orientation;
- English level – Upper-Intermediate or higher.
**Responsibilities:**
- Maintaining fruitful relationships with existing customers;
- Researching the needs inside the current customer's organization;
- Developing quotes and proposals (for existing customers);
- Negotiating and renegotiating by phone, email, and in-person;
- Taking care of client's satisfactory.
**What we offer:**
-50% cost compensation for attending courses and seminars on self-development;
-Сareer opportunities;
-Internal University (leadership program, etc);
-English training courses (twice per week+Communication Course, Grammar Course, Emailing Course and of course practice with native speakers every week);
-Paid time off (vacation days (18 working days) and sick days);
-Gym memberships or discounts (6000 UAH per year);
-Wellness programs (participation in running marathons; health plan (vaccination, dental or vision plans, etc);
-Corporate doctor;
-Corporate events (travel talks, online parties);
-Parental Leave | Sombra | 2y | Project Manager | intermediate | 2021-03-01T00:00:00+02:00 | en | 0ae242b0-4017-5e41-9001-183226aec5a1 | 28,365 |
Account manager | Requirements
Understanding the stages of B2B sales and the principles of work at each of the stages
Presentation and business negotiation skills
Responsibility, attentiveness, sociability
! Fluent English (spoken and written)
Responsibilities
Building relationships with clients (casino operators) to influence the release of our games games and track the right positioning of them on their websites
Be aware of all major projects within the organization and make it your business to know when project deliveries are expected
Data analysis – helping identify opportunities for clients for growth and areas where performance has dropped.
Assist support team with issues affecting clients and Company partners
Act as a gate-keeper and point-of-contact; involving prioritising and filtering communication
Identify upsell and cross-sell opportunities with existing customers
Info on game releases and dates
Marketing and promotional tools awareness (Freebets and Rain promo) delivery to the operator
Working with other members of the teams and to provide support and cover where necessary
Act as a trusted advisor to the customers. Build trust and confidence with customers through clear
communication and by delivering on commitments
Being aware of industry trends, particularly in the iGaming content, to help provide feedback to our game-development team
Provide demonstrations and walkthroughs of product capabilities to help increase engagement of the client into the game promotion
Participate in of an event from pre-planning, determining resource needs, pre-event marketing, and on-site coordination
Conditions:
Remote
21 working days of paid vacation
English courses
Paid sick leaves
Medical insurance | Spribe | 1y | Sales | fluent | 2022-05-01T00:00:00+03:00 | en | 05a8964c-43dc-5766-b750-b07239b3b18d | 28,366 |
Account manager | Requirements:
• Work experience on a similar position in an IT company at least 2 years;
• English level: Upper Intermediate (written and spoken);
• Strong capabilities of building relationships with people in a business setting, good negotiation skills;
• A desire to keep learning, integrating new knowledge and modern tools into your work with clients, aspiration to upgrade your skill set;
• Combining active effective communication and attention to detail;
• Charismatic, energetic and creative personality.
Would be a big plus:
• Experience in sales would be a Huge Plus;
• Experience in business communication with native speakers;
• Technology and/or Management skills in large organizations;
• e-Commerce knowledge.
We offer:
• A full-time job and a long-term contract;
• Flexible working hours with compensated overtime;
• Official employment, managing your taxes and accounting;
• Kharkiv IT Cluster membership;
• Career and professional growth opportunities;
• High salary (determined during the job interview), regular performance reviews;
• Cozy office in the downtown of Kharkiv City;
• Paid vacation and sick leave;
• Optional benefits package that include Health insurance, Gym membership, English courses, compensation of certification, courses, and training;
• Internal meetups;
• Creative and lively team of IT specialists, adequate management and zero unnecessary bureaucracy;
• Unlimited snacks and good coffee;
• Regular team buildings.
Responsibilities:
• Creating strong and effective relationships with our customers;
• Communicating with clients in English;
• Coming up with effective solutions to fulfill the clients’ needs;
• Effectively searching for new growth opportunities for our business;
• Managing the client’s payments. | WiserBrand | 2y | Other | upper | 2020-10-01T00:00:00+03:00 | en | 359db43b-d535-54c4-8f76-2f2aa5afd2f5 | 28,367 |
Account manager | **Responsibilities:**
1. Processing incoming leads of potential clients in order to bring new clients.
2. Supporting existing clients, maintaining long-term relations.
- Helping with advertising campaigns set up;
- Monitoring and analyzing results of your clients (working with statistics);
- Giving recommendations on performance improvement of your clients’
advertising campaigns;
3. Leading a few advertising campaigns, in order to support your clients well.
**Requirements:**
- Written and spoken English - Upper-intermediate level
- Good communication skills
- Logical thinking, ability to work with numbers and analyze statistics
- Ability to work according to a specific deadline
**Personal qualities:**
- Responsible and attentive to details
- Likes communicating with people
- Likes the balance of communicating work and ‘thinking’ work
- Can handle tough conversations / negative feedback
- Wants / is ready to learn
We offer:
- Fully remote work mode
- Education and training within the company
- Interesting projects, individual career path, opportunities for self-realization
- Social package and benefits (paid vacation, paid sick leave, pregnancy policy)
- Opportunity to attend paid seminars, trainings, conferences abroad
If you want to become a part of our team — you are welcome! | Adavice media | no_exp | Marketing | intermediate | 2022-03-01T00:00:00+02:00 | en | 223ca9d4-1e0c-596a-a4bb-2d17f3dd0092 | 28,368 |
Account manager | Responsibilities:
Build strong long-term relationships with existing partners
Bring new partners to network
Analyze advertising results and initiate profit optimization
Manage advertising campaigns
Make and follow ad plans with publishers
Requirements & Qualifications:
Excellent written and verbal communication skills
English at Upper-Intermediate level
Bachelor's degree (MBA preferred)
Excellent teamwork skills
Ability to analyze stats and make conclusions
Negotiation and sales skills
Will be a significant Plus:
Experience in Online Marketing and Sales will be an advantage
Basic understanding of online advertising
What we offer:
Competitive salary
A professional and friendly team
Office in the center of Kyiv
Comfortable workplace
Flexible work schedule
Happy hours and Team Building activity
Paid Vacation, Sick Days, etc. | MageticAI | no_exp | Marketing | upper | 2020-02-01T00:00:00+02:00 | en | ad6dd3e9-1fa5-5bde-aa61-75db501d6298 | 28,369 |
Account manager | Responsibilities:
Expand the relationships with existing customers by providing solutions
Maintain and develop relationships with existing customers via telephone calls, chats, emails;
Be a link in communications between our customers and internal teams
Be responsible for keeping clients satisfied
Communicate with clients in English
Keep long-term relationships with clients
Be tolerant and respect our key clients
What does the company offer?
Competitive salary and compensation package
Social package including paid vacation and sick leaves
Close communications with English-speaking customers
Cozy and comfortable office downtown
Full-time 5/2
Friendly staff
Office near Kontraktova Ploshcha station
Tea, coffee, candies, cookies, and other stuff (you are not gonna be hungry)
Working in our team is a wide range of opportunities for professional development, as well as the prospect of career growth.
So, let’s move on together! Send us your CV and join our team! | Saphira Agency | 1y | Marketing | upper | 2021-04-01T00:00:00+03:00 | en | 4ac590c2-11f0-5257-8eff-9d5fbe64f6f2 | 28,370 |
Account manager | **Responsibilities**
Help the customers in setting up of the Company's products.
Answer customer' questions and help with any issues with the Company's products.
Build strong professional relationships with customers.
Always strive to provide exceptional customer experience.
Manage customer expectations.
Always strive towards customer satisfaction.
Make sure all deliverables arrive in good order, on time, and fulfil customers’ requirements.
Discuss feature requests with customers and development team
**Requirements**
Proven experience as an Account Manager or similar role.
Upper Intermediate level of English (or higher).
Good negotiation skills.
Critical thinker and problem-solving skills.
Ability to collect, track, and analyze large amounts of data.
Excellent active listening skills.
Ability to prioritize tasks based on urgency and importance.
Motivation to learn new skills and technologies
Fintech experience (desirable)
**Work conditions**
Cozy office (near KPI metro station)
Professional growth.
A cool team.
Challenging projects and tasks. | PayCore.io | 1y | Support | intermediate | 2021-01-01T00:00:00+02:00 | en | 2fdb60fa-eeb4-5e4e-8eda-b5402078ac02 | 28,371 |
Account manager | Responsibilities:
Maintain and develop relationships with existing customers
Be responsible for keeping existing clients satisfied
Resolve all issues or difficulties faced by customers and deal with complaints to maintain trust and customer loyalty
Expand the relationships with existing customers by constantly providing solutions that meet their needs and objectives
Discuss feature requests with customers and development team
Clarification of the clients requirements/needs and sales activities (deal closing)
Requirements:
2+ years of experience as an Account manager with large projects
Upper-Intermediate/Advanced level of English
Ability to correctly argue and defend your point of view, to negotiate correctly
Excellent communication and negotiation skills person
Result orientation and desire for constant development.
What can we offer:
Working with a creative and professional team
Communication with clients from different countries of the world
Possibility to implement your ideas and influence the introduction of new processes
Competitive salary
Full-time employment, the ability to work remotely, as well as work in the office at will
Paid vacation and sick leave
50% compensation for professional courses, professional development, webinars, sports
Team building, personal meetings with colleagues, conferences and much more
Referral program for employees | Whimsy Games | 2y | Sales | upper | 2021-09-01T00:00:00+03:00 | en | 1052f0e9-34fb-590a-b8f8-55051f040f6a | 28,372 |
Account manager | **Responsibilities:**
Making calls to the registered customers and increase their loyalty to the company;
Manage existing customer relationships and play an active role in developing and building advocacy;
Resolve issues such as payments troubles, account questions and so on;
Troubleshooting with extraordinary customer care cases;
Receive and gather feedback, reviews and service satisfaction;
Make upsales and reach set targets in terms of sales plan;
Cooperate with colleagues from other departments and escalate complex issues;
Work in a CRM system: update the information about existing customers, track and manage communication with them, log the information about the customers, etc.
**Demands:**
Experience in gambling is a big advantage (preferably at the positions of account manager, VIP manager, retention manager);
Good command of English (both written and spoken), at least level B2;
Analytical skills (ability to analyze customers' behaviour and build further strategics of work based on gathered information);
Outstanding communicative skills (ability and desire to talk with customers, solve complicated issues, motivate and inspire, increase loyalty to the company).
What do we offer:
The format of work (office or remote) is discussed individually but ideally if you want to work from cozy and cool office in the heart of Kyiv;
High and competitive salary pegged to USD;
Stunning career prospects and opportunity to grow fast to the role of supervisor or TL if you're ambitious person and do your best;
Young team and friendly ecological atmosphere;
Absence of bureaucracy of micromanagement;
Loyal company and management. | goolglobal | no_exp | Sales | fluent | 2023-09-01T00:00:00+03:00 | en | ff4eb972-5c05-55dc-ac3b-cfbd71fb4974 | 28,373 |
Account manager | Responsibilities:
Provide operational support to assigned partners;
Develop and maintain long-term client relationships
Cross-functional coordination of ongoing tasks;
Identifying upsell opportunities and growing revenue from existing partners;
Arrange tasks in CRM / Ticket system.
Operate as the point of contact for customer’s operation team
Ensure clients receive requested info and services in a timely fashion
Communicate client needs and demands to the team
Track system performance metrics on a daily basis
Create reports for partners
Performed quality checks, developed and reviewed performance reports, identified improvement areas, and implemented measures to improve performance levels and meet objectives.
Requirements:
1+ years of experience in an account management position in SaaS B2B companies;
Experience in the field of Crypto / Blockchain;
Sales CRM experience (Salesforce, HubSpot, Pipedrive, etc.);
English: Upper-intermediate - must have.
Would be a plus:
Understanding of API based work;
B2B FinTech experience.
We offer
Challenging & professional work environment.
Interesting work in an international project.
24 working days of paid vacation, paid sick leave.
Competitive compensation depending on experience and skills.
Flexible work schedule - the ability to work on tasks remotely. It doesn't matter to us where you work, as long as tasks are completed on time, and you are in touch with a team.
Partial coverage of costs for certification and IT conferences.
We work remotely, with the ability to work from the office/coworking in your city.
About company
We're a software development company specializing in Fintech (Blockchain & Crypto) solutions. We aim to deliver products that improve the financial experience and make asset management available to everybody. Our company is always open for progressive and result oriented specialists.
Our perfect candidate is a person, who has deep knowledge in their direction, experience in banking payments, services and also has enough knowledge about blockchain and crypto. | XFamily | 1y | Business Analyst | upper | 2022-01-01T00:00:00+02:00 | en | bc30904b-d981-5be3-9d48-41fe2a2a3693 | 28,374 |
Account manager | Responsibilities:
Strong analytical thinking and a high level of numeracy skills.
Excellent communication and interpersonal skills to work effectively with people at all levels
Upper-Intermediate level of English (spoken, written);
Proven sales skills, willingness to achieve assigned revenue and profit targets
Ability to work independently and as part of a team
Would be a plus:
Experience in account management, business development or related field in IT
Requirements:
Account management;
Monitor and analyze daily activities to identify opportunities to increase Revenue and challenges affecting spending or delivery;
Understand partners’ needs and develop custom commercial and technical offers where necessary;
Leading negotiations to achieve mutually beneficial business solutions.
Developing partnership and increasing loyalty among our partnership network;
Maintain relationships with clients/partners via email, phone, and meetings on a daily/weekly/monthly basis
We offer:
Working on an open-source IoT platform that has thousands of installations all over the world and 10000+ stars on GitHub.
A high-professional team without bureaucracy and management overhead. Code review done by engineers with 13+ years of experience.
Full-time office work with flexible work hours.
Medical insurance.
English classes.
Career growth opportunities and regular salary review.
Comfortable office and fridge with free beverages. | Exadel | no_exp | Other | upper | 2022-02-01T00:00:00+02:00 | en | ed40882b-5f5e-5778-b31f-efcc3dfb0948 | 28,375 |
Account manager | RESPONSIBILITIES:
Working as an account manager providing day-to-day management of each GREM client, providing the best service to clients, specifying and scheduling work to the development team
Making calls, writing the emails and arranging online meetings and liaising with clients to understand their requirements, support them in fullfilment of their profiles, putting the projects into listings, initializing the tokenization
Ensuring only work of the utmost quality is submitted to clients
Write on‐going documentation, both for the client and internal teams in order to optimise future support in recurring circumstances
Help develop relationships with clients, agencies and vendors to maintain and grow account revenue
Uncover client’s business needs and objectives and help develop strategies, advising on potential solutions, obtaining quotes (both internal and third party)
Ensuring good communication between all stakeholders, managing expectations and looking for areas that need improvement
Administrative duties and record keeping on the CRM system
Completing the KPI's which will be discussed accordingly and set up in Agreement.
DESIRED EXPERIENCE:
Previous client-facing role
Experience in client service management teams
Working as part of a team
Support desk experience
Experience working in remote management teams
experience in working with multi-tasking projects and outsoursed production and development teams
QUALITIES:
A personable and professional personality that will allow you to build client rapport
Excellent communicator, impeccable spoken and written English
Self-confidence, initiative and personal organisation
Strong work ethic
Analytical and methodical approach to problem solving
Hunger for continued learning
Someone who thrives in a very process-driven environment | GREM | 1y | Support | fluent | 2020-01-01T00:00:00+02:00 | en | be4ca492-6fc8-5e36-be40-ba27e9fbe512 | 28,376 |
Account manager | Skills and Abilities:
-Familiar with the game development industry, experience in Sales/Project
-Management 1+ years;
-Excellent verbal, written skills, and of course, Advanced English level;
-Advanced Microsoft Office skills preferred. Particular emphasis on Excel;
-Collaborative team member, comfortable with taking on high levels of responsibility, meeting deadlines, and delivering quality work.
-Team work is a must;
-Building productive relationships;
-Effective time and activity management skills.
Responsibilities:
- Establish an initial communication with a potential client;
- Deal with incoming leads and new customers;
- Assistance in filling out the database (CRM) and processing incoming requests;
- Support the BD team in researching potential customers and create search points for communication with decision makers;
- Identify new and scale existing capabilities;
- Other responsibilities for appointment.
We offer:
-Location near metro station (Vasylkivska) or remote (till the end of the quarantine);
-Open management without bureaucracy;
-Salary reviews according to the results of performance appraisal;
-10 days paid sick leave and 18 working-days' vacation;
-Days off on National / Bank Holidays;
-Partial compensation of any professional courses or training’s;
-Conferences, knowledge sharing activities, certification;
-Availability of sabbatical;
-Possibility to grow inside the friendly and professional team. | Kevuru Games | 1y | Sales | upper | 2021-01-01T00:00:00+02:00 | en | 2834589e-40af-50f7-bfdb-0531cf61f490 | 28,377 |
Account manager | Somplo is looking for a fluently English-speaking person who is great in communicating with people and is ready for multitasking. You will be managing partners (networks and brands)
Requirements:
- Fluent English
- Problem-solving type of thinking
- Attention to details
- Experienced in working position as an account/affiliate manager
- Sales and negotiation skills will be a plus
Responsibilities:
- Maintain friendly relationships with partners (communicating via telegram, skype, phone calls, email and other apps in English) to meet all business needs
- Writing communication reports
- Checking the campaigns for the issues
- Provide support for international team (non-technical)
We offer:
- Full time position (5 days per week)
- Nice friendly and ambitious team of professionals
- Comfortable and cozy office near the sea area
- Competitive salary
- Bonuses for finding new partners
Somplo, is a friendly, innovative team of young minds with the sole purpose of making creative advertising simple and efficient.
Our company is quickly growing and we are open to welcome new members who can bring new and innovative ideas into our family.
Each employee is an integral part of the overall success of the company, so we always help and support each other. Everything we do is aimed at achieving success and further development of the system called Somplo. | Somplo | 1y | Support | fluent | 2022-05-01T00:00:00+03:00 | en | f93831bc-9840-5190-b9fb-036e27bd90fa | 28,378 |
Account manager | Stape is a product SaaS company that specializes in server-side tracking.
We are looking for an experienced Account Manager with an understanding of Digital Marketing, or Web Analytics, or IT industry.
**Responsibilities: **
- Ongoing engagements with enterprise clients, partners/affiliates, and technical partners.
- Acting as the main point of contact on a day-to-day basis for any client engagement-related matters (emails, calls, presentations, contracts, DPAs, etc.).
- Work together with developers to create necessary infrastructures and implement requested features.
- Collaborate with lawyers to discuss legal customers’ requirements.
- Identify new business opportunities and develop strategies to drive revenue growth.
**Requirements: **
- Proven experience as an Account Manager or similar role in Digital Marketing, or Web Analytics, or IT industry.
- Strong communication, interpersonal, and problem-solving skills.
- Upper-Intermediate English level is a must.
- Management experience would be advantageous.
**What we offer:**
- Remote work with a flexible schedule. We have an office in Kyiv in case you like to work from the office.
- Small and friendly team
- 20 days paid vacation.
- Paid sick days.
- Compensation for coworking, home office, conference, education, etc. | Stape | 5y | Sales | fluent | 2023-03-01T00:00:00+02:00 | en | 9c7983d8-4836-50b3-84cb-cb5e0749052a | 28,379 |
Account manager | The following skills are important to us:
— 1+ year of experience with clients;
— Proficiency in PC;
— Excel proficiency - above average;
— English - Intermediate/Upper-intermediate;
— Business communication skills;
— Communication skills;
— Ability to work in a team.
Your future responsibilities:
— Communication with counterparties in English (correspondence, calls);
— Collecting and documenting information;
— Transferring information to platform resources (including CRM) and keeping it up to date;
— Working with new game releases.
At our company Idenon:
— Great team of professionals and cool people;
— Competitive salary with regular reviews;
— Official employment;
— Flexible work schedule (remote/office/remote-office);
— Paid vacation and fully paid unlimited sick leave;
— Health insurance;
— English Courses;
— Payment for training courses;
— Gifts for significant events;
— Corporate events;
— Office location – Pechersk (Kyiv). | Idenon | 1y | Other | intermediate | 2021-09-01T00:00:00+03:00 | en | 8894ff5e-77ed-5f36-9d6d-49fc3d565070 | 28,380 |
Account manager | Traforama.com - is an open marketplace for advertisers. It is a part of AdSpyglass Group. This is a platform where advertisers and publishers can directly cooperate without any fees, and access all the needed tools for publishing and advertising.
Traforama.com - is an open marketplace for advertisers. It is a part of AdSpyglass Group. This is a platform where advertisers and publishers can directly cooperate without any fees, and access all the needed tools for publishing and advertising.
We've been working since 2014, we set interesting and ambitious tasks and solve them from different parts of the world using the most advanced technologies for organizing remote work: Slack, GitLab, Clickup, etc. In our team 20 people from 20 to 40 years old, we travel, enjoy life and constantly develop our professional skills.
Traforama is an international project. Our clients are advertisers from all over the world, so knowledge of the English language is mandatory.
If you want to become part of a successful and consistently growing company, work in a friendly team of professionals and get a decent salary in USD, we will be glad to see you in our company.
**Duties**
- Onboarding new customers, communications through live chat, telegram, skype and email;
- Analysis of statistics;
- Maintaining ongoing client relationships, identifying possible areas for expansion;
- Moderation of advertising creatives;
- Solving customer problems.
**What we offer:**
- Remote-first team. Work from the beach or the rainforest, or any city in the European timezones;
- Individual work schedule;
- Fixed salary in USD;
- Compensation for education and books;
- Compensation for medical insurance;
- Paid vacation 4 weeks per year + your local holidays.
**You have experience:**
- Account management and client relationship;
- Working with web analytics;
- AdTech in particular will be a plus;
- SQL knowledge will be a plus;
- Remote work.
**You are:**
- English speaker (C1 or native);
- Russian speaker (C2 or native);
- Analytical person;
- Excel advanced user;
- Highly motivated and energetic;
- Extremely proactive, self-organized, and responsible person with great attention to details;
- A genuine problem solver, able to troubleshoot quickly and accurately, identifying the real issue.
Recognized yourself in the above description? Pitch yourself! We are looking forward to your CV and cover letter. | AdSpyglass | 1y | Other | fluent | 2022-11-01T00:00:00+02:00 | en | d3a0b2d6-d0b3-5824-be15-3ad4a2a82f52 | 28,381 |
Account manager | Trueplay is looking for a skillful Account Manager with a proven track record and deep knowledge of the iGaming/Gambling industry markets.
Trueplay — a blockchain marketing tool with the main crypto features (Play to Earn) that helps businesses to increase the metrics and retain the players more effective
What Account manager need to be successful:
— iGaming market experience / Blockchain knowledge
— 2+ years working in IT product company;
— Has work experience in the field of sales/interaction with clients from 1 year;
— Experience with the Hubspot CRM software;
— Experience using different sales tracking tools.
— Highly developed social and communication skills;
— Experience with Jira/CRM/Google;
Perfect skills for this role:
— Best practices with the account management
— Flexibility and ready to experiments;
— Responsibility to take decisions and check the ideas;
— Attend and represent the company at events and exhibitions;
— Provide the head of department with monthly / quarterly reports on the work results;
— Analytical mindset;
— experience with foreign markets and upper intermediate/advanced English level.
Main focus tasks:
— Daily Account management Routine
— Conducting a regular analysis of the iGaming market.
— Ability to solve both tech and non-tech issues in time.
— Ability to suggest new business ideas and drive changes. | Trueplay | 1y | Marketing | intermediate | 2023-02-01T00:00:00+02:00 | en | ddf2b4dd-bee3-5622-991e-650e69e1d34b | 28,382 |
Account manager | We are active and successfully working, expanding our marketplace and range of services. We have something to offer and are proud of our efforts' results. Now our company is moving to the next stage of development and launching a new direction. You will have a great opportunity to join the launch and, together with fellow professionals, go from a business plan to a celebration of successful implementation.
**In our team, we want to see a person who is interested in the success of the client, who will become his reliable partner and adviser, who will share his problems and help find the right solution, and also has the following skills:**
- Account management experience;
- Excellent communication skills, openness and ease of communication;
- Desire to learn and grow in the industry;
- Ability to listen and analyze problems;
- Ability to work both in a team and independently;
- Fluency in English, spoken and written;
- Willingness to travel
**Your tasks will include:**
- Customer management, communication with the responsible person on issues related to the work of products and services;
- Adaptation / training on the products and services provided;
- Informing customers of any changes/updates regarding products and services;
- Customer performance analysis;
- Offer ideas for growth by improving the efficiency of the use of products and services;
- Internal communication with departments to promptly resolve issues and wishes of customers;
- Active participation in communication with operators on general/technical/commercial issues’
- Be aware of changes and trends in the industry, make recommendations and share knowledge with clients
**What we will share with you:**
- a comfortable office in the center of Riga with a Playstation room that you can visit at any time, as well as the opportunity to Relocate from another country at the expense of the company;
- flexible work schedule and without a time tracker;
- a competitive rate with an annual review;
- official employment and assistance with obtaining a residence permit;
- 100% sick-day pay & 20 working days of vacation;
- medical insurance (including dentistry);
- compensation for sports activities, swimming pool, yoga (your choice);
- training compensation at the expense of the Company;
- bonuses and gifts for important dates;
- modern and high-quality equipment;
- English courses;
team-building events;
soft and professional management | TheWhyKingz | 2y | Other | fluent | 2023-08-01T00:00:00+03:00 | en | e43346a6-517e-56ea-8b5d-89bc76fa7f43 | 28,383 |
Account manager | We are a gaming product company based in Israel, Kyiv and Dnipro. Our Team needs an experienced, proactive and forward-looking Account manager/Accountant. In this position, there are no activities as sales, cross-sale etc., or communication with clients, only with our partners and employees.
Responsibilities:
- Act as the main point of contact in all matters relating to partner concerns and needs
- Maintain accurate partner records, keeping track of any contract updates and renewals
- Work with DevOps team and other internal teams to develop budget plans;
Take inquiries and requests from partners
- Stay on top of accounts, making sure we’re receiving services that are within our budget and meeting our needs
- Meet regularly with other members of the Team to discuss progress and find new ways to improve business
- Generate progress reports to give higher-ups within the organization
- Planning and budgeting
-Formation of a private enterprise for new employees
-Submission of employee tax returns
Must have:
- Experience as an IT accountant, Account manager
- Ability to multitask and juggle several responsibilities simultaneously
- Strong written and verbal communication skills
- Good attention to detail and organizational skills
- Skills in problem-solving with a flexible and adaptable work style
- Experience in issue management systems like GitLab Issues or Jira
- Good knowledge of Exel, pivot tables and 1С.
- Upper Intermediate English
Good if you have:
- Understanding of hosting/development/management of Web systems;
- Previous experience in support/customer care
We offer:
- Challenging projects to manage
- A team and a company to striving for continuous improvement
- Social benefits, paid vacations, sick leaves
- Friendly environment
- Opportunity to master new skills and technologies | Ox Tech | 3y | Other | upper | 2022-12-01T00:00:00+02:00 | en | 5ed299af-32f7-5f10-9c98-5d6374832049 | 28,384 |
Account manager | We are a professional development studio specializing in the production of high quality games and entertainment apps of varying complexity and design requirements across different platforms and markets. Based in Kiev, Ukraine, with a global client footprint spanning North America, Europe and Asia.
**Requirements:**
- + 3 years of experience in IT sales, preference of experience in game development;
- Advanced level of English;
- Experienced with managing or working with international clients;
- Service and business orientated with excellent interpersonal skills;
- Exceptional verbal and written communication skills;
- Ability to collect, track, and analyze large amounts of data.
- Adaptability and strong problem-solving skills.
- Excellent active listening skills.
- Ability to build rapport and collaborate with others within the company and externally.
- Understanding of consumer behaviors and industry trends.
- Extensive, accurate product knowledge.
**Spoken English and Ukrainian:** Advanced/Fluent
**What will you do:**
- Generate sales among client accounts, including upsetting and cross-selling
- Operates as the point of contact for assigned customers
- Develops and maintains long-term relationships with accounts
- Makes sure clients receive requested products and services in a timely fashion
- Communicates client needs and demands to company
- Forecasts and tracks client account metrics
- Manage projects within client relationships, working to carry out client goals while meeting company goals
- Identifies opportunities to grow business with existing clients
- Coordinate with staff members working on the same account to ensure consistent service
- Collaborates with sales team to reach prospective clients
- Service multiple clients concurrently, often meeting deadlines
- Keep records of client transactions
- Acting as a client advocate with a focus on improving the buyer experience
**Benefits:**
- Basic rate + bonuses;
- Flexible working hours AND flexible workplace (office, home, beach)
- Paid vacation (20 workdays/year) and sick leaves (5 workdays/year);
- Unlimited day-offs (unpaid)
- Paid benefits of choice;
- Personal development plan;
- English-speaking club
- Skills training - Education office (education hub with internal & external experts and mentorship programs);
- Structured processes (corporate confluence);
- Open-minded management style (constant sharing of company strategy and plans)
- Performance-based reviews;
- Stress management (1-1 meetings, transparent communication, feedback culture);
- Corporate team building events, marathons, and online challenges;
- Family-friendly, we offer congratulatory gifts for your personal holidays (the birth of a child, wedding, etc.).
**Our team does:**
- HTML5 game development and porting;
- Сasino Game Development (slots, table games, sports);
- Concept art and 2D/3D graphics;
- iOS/Android development;
- Unity development. | SpellRise | 3y | Sales | fluent | 2023-05-01T00:00:00+03:00 | en | 95526d36-cad8-5517-9b18-5a99c6b44222 | 28,385 |
Account manager | We are looking for Account manager with polish language .
Maintains and develops partnerships with clients in Poland through optimizing their performance, upselling products and retaining clients.
MGID was founded in 2008 and is one of the leading companies in native advertising. We enable our media partners to monetize their audience and help brands to promote their services and goods effectively.
MGID offers a range of integrated solutions covering the promotion process every step of the way; we offer services ranging from planning out the marketing strategy to its thoughtful implementation and optimization. Our clients include major international brands like Renault, Domino’s, airbnb, PizzaHut, Qatar Airlines, and many others, including media organizations and web agencies.
MGID is:
— One of the largest MarTech-companies in the Ukrainian market;
— A proprietary Highload service that delivers 185 billion advertisements to 850 million unique users in more than 60 languages;
— The winner of multiple AdTech awards for innovation and product quality;
— A workforce of 700+ employees operating from offices in the US, Europe and Asia;
— A passion for cutting-edge technologies and a seamless vertical structure that allows the regional teams to exchange skills and development practices.
Responsibilities:
— Develops relationships with clients via the development of client's business within the platform (cooperation with the current client's product and current terms) or outside the platform by consulting on current market trends;
— Proposes new product solutions (in specific GEO/ launch of different ads formats/ for new clients products) to obtain better performance;
— Works in close cooperation with the team of accounts from the publishers' side and analysts to receive more traffic from specific sites/placements and achieve better results of ad campaigns (whitelisting, bundles, programmatic buying, etc.);
— Works on internal and external optimization of active clients to achieve higher performance (according to clients KPIs).
Primary requirements:
— 1+ years of experience in a similar position;
— Fluent Polish and Ukrainian languages;
— Intermediate English are required ;
— Knowledge of advertising management. Understanding what is CPA, CPC, CTR and other terms of the affiliate market;
— Understanding of assigned GEO region, its peculiarities, knowing main competitors, prices, advertising verticals, peculiarities of communication with people from the assigned GEO region;
— Experience with affiliate client;
— Deep understanding of Pixel tracking, post-back tracking tools.
Will be a plus:
— Work experience (AdTech, MarTech) - at least 2 years.
What we offer:
— A career in one of the most ambitious, high-potential adtech companies;
— Flexible work arrangements with an adaptive approach;
— Top compensation, premium benefits for your mental health and work life balance, educational and career development opportunities;
— Truly global experience with future business travel opportunities. | MGID | 1y | Sales | intermediate | 2023-01-01T00:00:00+02:00 | en | 1a57d483-5617-5391-9b8c-c137dd6235c3 | 28,386 |
Account manager | We are looking for an Account Manager Middle level to join our young and progressive team in Cyprus in Limassol.
Responsibilities:
- Manage and develop business opportunities with Telecom Carriers in company portfolio;
- Continuously seek new Accounts and Manage existing Customers by best services ;
- Manage relationships with both customers and vendors;
- Sell and create new ideas to increase sales within an existing database;
- Manage the day-to-day relationship with the existing customer and new business development;
- Search and Find direct routes from Telecom carrier around the world;
- Achieve and exceed sales targets;
- Perform other sales functions via phone, email, or mail and LinkedIn;
- Reports to the Manager, providing regular input on all account activity, including status and call reports on a weekly basis;
- Utilize existing contact network and social media strategies to sell and promote international voice terminations.
Requirements:
- Experience in B2B and sales it's a must have;
- Experience in trading or forex platforms;
- Experience with cloud pbx products;
- At least Upper-Intermediate English.
We offer:
- International clients and colleagues cooperation;
- Competitive compensation level;
- Paid vacations and sick leaves;
- Knowledge sharing and training internal and external activities;
- Flexible working schedule (8-17/9-18/10-19/) UTC+2;
- English speaking club with a teacher.
The candidate must be in Cyprus in Limassol. | Global Teams | 2y | Other | upper | 2022-12-01T00:00:00+02:00 | en | 34c2e12d-0767-5696-9258-4bb3d589778d | 28,387 |
Account manager | We are looking for an Account manager to join our fast grown delivery team.
Responsibilities:
— Building and maintaining trust partnerships with clients, excellent communication to achieve win-win relationship
— Providing account culture in company ( recommendations for internal team, control over the team’s performance)
— Analyze, evaluate and understand clients' business objectives and provide strategic proposals
— Upselling new services
— Collaborate with other departments to improve customer service
Required skills:
— 3+ years of account management
— Practical experience in IT field is required
— Good understanding of the software development lifecycle, Agile methodologies, SaaS-based products
— Client-focused solutions experience
— Strong theoretical and technical background in project and release management, development of policies and procedures
— Communication, analytical, and presentation skills
— Excellent listening skills and ability to understand and interpret customer needs and handle their expectations
— Hands-on experience in planning, executing, successful delivery, requirements and risk management
— English — Upper-Intermediate
We offer:
— High & competitive salary
— Challenging work in an international professional environment
— Flexible management
— Corporate English language lessons
— Full benefits package: paid vacation and sick leave
— Company-sponsored conferences, webinars, etc. | Sloboda Studio | 3y | Project Manager | upper | 2022-11-01T00:00:00+02:00 | en | 7226db18-d1c5-5bb0-a990-356c6b8704e1 | 28,388 |
Account manager | We are looking for an Account manager, who will help us to provide technical assistance to our customers.
**Responsibilities**
— Help the customers in setting up of the Company's products.
— Answer customer' questions and help with any issues with the Company's products.
— Build strong professional relationships with customers.
— Always strive to provide exceptional customer experience.
— Manage customer expectations.
— Always strive towards customer satisfaction.
— Make sure all deliverables arrive in good order, on time, and fulfil customers’ requirements.
— Discuss feature requests with customers and development team.
**Requirements**
— Proven experience as an Account Manager or similar role.
— Upper Intermediate level of English (or higher).
— Good negotiation skills.
— Critical thinker and problem-solving skills.
— Ability to collect, track, and analyze large amounts of data.
— Excellent active listening skills.
— Ability to prioritize tasks based on urgency and importance.
— Motivation to learn new skills and technologies.
— Fintech experience (desirable).
**Work conditions**
— Competitive timely salary.
— Variety of tasks to grow professionally, guidance and resources for self-learning, supporting colleagues.
— The ability to start your work day anywhere between 8-11 am.
— Paid vacation of 20 working days and sick leave.
— Comfy green office with unlimited coffee and panoramic terrace overlooking Kyiv open for you and your friends 24/7.
— Convenient location of the office (close to Politekhnichnyi Instytut metro station).
— No dress code and minimum viable bureaucracy.
— Friendly, meme-loving, and highly professional team.
— Corporate parties, events, celebrations.
— Language classes in the office (we learn Spanish and English). | Corefy | 1y | Support | upper | 2021-08-01T00:00:00+03:00 | en | 75088018-a8be-5e13-94be-c1d3423e568a | 28,389 |
Account manager | We are looking for an experienced Account Manager with an understanding of the IT industry, people management, and software development services to work for a Ukrainian IT company with many foreign customers.
About project
SevenPro is a Ukrainian IT company providing services in software development and technical consulting. We work with customers from different parts of the world, including the USA, Europe (Germany, Denmark, Belgium), Israel, Saudi Arabia, and Japan. On most of our projects, our specialists work directly with clients and are fully integrated into their processes, which makes such projects long-term and helps to build close and trusting relationships.
Your area of responsibility:
- Managing the projects with our existing customers;
- Сommunicating with customers about the collaboration processes, developers productivity, and overall customer satisfaction on a regular basis;
- Managing customers’ expectations;
- Developing positive long-term customer relationships;
- Handling customers’ objections and needs;
- Upselling to existing clients, extending the Developers Teams;
- Building strong team relationships, keeping in touch with the Development Team on a regular basis;
- Acting as the main point of contact on a day-to-day basis for any client engagement-related matters (contract launch, deliverables, reporting, invoices and etc.);
- Monitoring the progress of the Development team and its motivation;
- Keeping team morale and energy on an efficient level, resolving issues and conflicts;
- Reporting project progress/status to company management and internal stakeholders on a regular basis;
- Monitoring timely reports of the Development team;
- Reporting on customers and development team’s activity according to our processes.
Skills and requirements:
- Experience in sales and/or account management with foreign clients;
- 1+ year of experience in the IT industry;
- Perfect written and spoken English (upper-intermediate at least);
- Excellent verbal and written communication skills;
- Great interpersonal skills and business ethics;
- Understanding of IT outsourcing and software development services and industries;
- Ability to multitask and prioritize;
- Analytical thinking and problem-solving skills;
- Effective time management, ability to plan, prioritize work and meet deadlines;
- Ability to demonstrate self-discipline and work independently without direct supervision.
Will be a plus:
- Knowledge of another foreign language;
- Residing in Kharkiv.
We offer:
- Висококласні робочі умови: спільнота першокласних інженерів, близько 90% нашої команди це Middle та Senior; цікаві та довгострокові проєкти у різних сферах; можливість змінити проєкт в разі необхідності;
- Конкурентна ринкова компенсація в валюті (не в гривневому еквіваленті), яка виплачується без затримок;
- Власний план розвитку та регулярні перегляди компенсації;
- Оплачувані відпустки (20 днів) та лікарняні дні (5 днів);
- Всі державні свята за Українським законодавством є вихідними;
- Можливість працювати з будь-якою точки світу — ми знайдемо юридичний варіант, допоможемо легалізуватися або проконсультуємо з цього питання.
- Бухгалтерський супровід;
- Юридична підтримка в межах України;
- Повноцінна HR-підтримка та турбота. | SevenPro | 1y | Support | fluent | 2023-08-01T00:00:00+03:00 | en | 15532e03-2a99-59f6-b05d-5dde357ea5c8 | 28,390 |
Account manager | We are looking for a person who will provide an extra boost to our account management activities. You will communicate with clients, and partners, assist with docs and work with feedback, quotes, proposals, etc.
We expect you to understand the sales cycle and design process, have experience within the digital industry, be proactive.
Clients, prospects, proposals, numbers, learning, great people - is this what you're looking for?
Professional growth, mentorship, and many possibilities are opening up and waiting for you.
Requirements:
- Great English;
- Solid self-management skills;
- Understanding of sales process and customer support;
- Detail oriented;
- Proactive personality;
- Fast learner.
Responsibilities:
- Collecting and analyzing data to learn more about clients;
- Building relationships with clients based on trust and respect;
- Following up with clients to ensure that they are satisfied with the services provided by the company;
- Referring client concerns to the appropriate department for resolution;
- Work closely with Lead Designers;
- Reviewing account activity reports to identify opportunities to increase sales or retain existing customers;
- Keeping accurate records and account notes;
- Collaborate with the sales team to identify and develop company opportunities;
- Proactively remain connected to clients and the ever-changing market to access new search opportunities and ensure all viable clients are engaged on a regular and effective basis;
- Perform recurring actions at all stages of interaction with the client (from the beginning of cooperation to post-cooperation requests).
Would be a plus:
- 1 year in IT sales/engagement;
- Good with numbers and analytics;
- Locally in Lviv.
We are happy to offer you:
✅ competitive biweekly compensation and bonuses; flexible load with freedom to decide on schedule and number of working hours;
✅ 18 paid days off, 12 flexible national holidays and 10 partially paid sick leaves (that can be transformed into 5 additional paid days off);
✅ Cieden will cover up to ~2000$/year for your education;
✅ regular performance assessment with salary review;
✅ ability to create the video content in our cozy studio Rist;
✅ a corporate culture that inspires and motivates;
✅ educational bonus (20 paid hours monthly for professional development);
✅ opportunities to work on disruptive global products;
✅ a modern, comfortable office in the Lviv city center;
✅ informal company activities including trips to other countries, team buildings, and weekly internal educational events;
✅ a supportive team who will always help;
✅ 200+ books, mainly in English, for your personal and professional development;
✅ English classes to boost your language skills.
We create not just projects, we develop products that impact the way people work, entertain, and build relationships, making the world a better place. We fight to be a dream place for creative and intelligent people and believe that you are the one.
Team That Discusses! Work That Inspires! Results That Increase!
Innovation, teamwork, common sense, and enjoying what we do are at the heart of everything we create at Cieden. | Cieden | 1y | Sales | upper | 2022-08-01T00:00:00+03:00 | en | 0e2c336f-0c66-5464-ae6a-155e7959462e | 28,391 |
Account manager | We, DiJust, are engaged in the development and promotion of Ukrainian WEB IT products. Due to the rapid development, our team is looking for a talented and enthusiastic Account manager.
**Responsibilities:**
- Manage and develop relations with the existing client base;
- Promotion of our games with the client platforms;
- Monitoring of games’ performance and reporting on promotion campaigns;
- Developing ways for deeper and broader cooperation with current accounts;
- Assist Business Development in new clients sourcing.
**Desired skills and requirements:**
- Entrepreneurial attitude and growth mindset;
- Result oriented and able to act and communicate proactively;
- Excellent communication and interpersonal skills, both oral and written;
- Ability to arrange and manage your own workflow;
- English level upper-intermediate or higher;
- Relevant experience in sales/support functions for B2B/C SaaS business would be a great advantage.
**You'll want to work with us because we:**
**Care about your health:**
- Health insurance;
- 24 calendar days of vacation;
- Compensation for sick days;
- 50-75% payment for healthy lifestyle.
**We charge with inspiration thanks to:**
- A friendly team of like-minded colleagues who are always ready to help and support in the most difficult times;
- Absence of bureaucracy;
- Opportunities for professional and career growth;
- High competitive salary + performance fee bonuses.
**We create comfort with the help of:**
- Effective organization of workflow and quick decision-making;
- Office format of work with the ability to work remotely 1 day a week: we have a new modern work space with uninterrupted Internet and charging stations, as well as a stylish terrace, a relaxation area where you can distract yourself playing PS5, table football, darts or just relax in a massage chair;
- Convenient office location within walking distance from the Lybidska or Druzhby Narodiv metro stations;
- Compensation for corporate lunches. | DiJust | 2y | Support | upper | 2023-08-01T00:00:00+03:00 | en | 6c8c820a-f6a6-5d6e-a9ac-20008b954dfb | 28,392 |
Account manager | What is the necessary skill set?
advanced English
1+ year of experience working with clients
excellent verbal and written communication skills
strong Customer Service and Relationship Management
ability to work with objections and negotiate
responsibility, result orientation, attentiveness, ability to learn quickly
ability to work in a team.
What should you do?
build a strong relationship with launched clients and help them through the usage of our products.
elaborate offers for clients targeting increased revenue;
communicate with clients directly;
sending attractive proposals to the clients to get the work order.
What do we offer?
Work day: Monday to Friday 10−18, with an hour break;
holidays, vacations, seek day off
comfortable and friendly office in the city center
1 week of internship - not paid;
2 months of paid probation;
salary based on the results of the interview.
We believe that work can be a pleasure, so we are waiting for someone who shares our views.
Interview stages:
Stage 1. Interview with HR manager.
Stage 2. Interview with the CBDO.
And then we make a decision within 5 days (approximately).
If you found yourself in these lines — we are looking forward to your CV. | Magisoft solutions | 1y | Sales | upper | 2020-05-01T00:00:00+03:00 | en | 9519231e-9b26-558e-abc9-b7cda7f4dc25 | 28,393 |
Account manager | **What knowledge and experience we expect from our candidate:**
- Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager or relevant role;
- Strong verbal and written communication skills;
- Excellent listening, negotiation and presentation abilities;
- Upper Intermediate or higher English level;
- Good analytical and problem-solving skills;
- Good interpersonal and customer care skills;
- Team player, active and goal-oriented, self-motivated, and flexible person.
- Knowledge of IT outsourcing service development;
- Ability to understand technical formulations;
- Understanding of software development services and industries.
**Responsibilities:**
- Managing existing accounts, partners, solving business and technical issues in collaboration with team;
- Building and maintaining strong, long-lasting customer relationships;
- Developing trusted advisor relationships with key accounts, customer stakeholders;
* Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders;
- Working closely with the production team and analyzing current development work in order to improve it;
- Preparing reports on account status;
- Resolving complaints and preventing potential issues;
- Carrying out client satisfaction surveys and reviews;
- Developing quotes and proposals (for existing customers);
- Taking care of client’s satisfaction;
- Invoicing and tracking of timely payment;
- Engage in consistent, proactive customer calls and meetings to positively impact customer loyalty and revenue growth.
**In addition to interesting tasks, we also offer:**
- Work as a PE (the company has an accountant who deals with these
questions), tax compensation;
- 18 working days of paid position, 5 days of sick leave;
- Cozy office in the city center;
- A fully equipped workplace in the office;
- Professional growth;
- Access to internal English courses;
- Participation in conferences and educational events, with compensation from 50% to 100% of the cost;
- Social corporate activities and events. | Sparkybit | 2y | Other | upper | 2022-05-01T00:00:00+03:00 | en | b2870b7a-6c10-5ca7-a7fc-6756d7fce3c7 | 28,394 |
Account manager | **What We’re Looking For**
• At least Upper-Intermediate level of English.
• 0.5 years of work experience as an Account manager
• Customer-oriented, proactive, organized and self-driven individual.
• Strong written and verbal communication skills.
• Fast learner with a strong learning capacity.
• Analytical thinking and problem-solving skills.
• Work experience and confident knowledge of Excel.
• Effective time management, ability to plan, prioritize work and meet deadlines.
• Ability to demonstrate self-discipline and work independently without direct supervision
**The Company offers such benefits:**
Health insurance
Paid vacation and Sick Leave
Single social payment
Sport compensation
English classes
Class A office
**Our perks are:**
Lounge room
Fruit
Flexible schedule
Presents for birthday | Raccoon LLC | no_exp | Sales | upper | 2022-09-01T00:00:00+03:00 | en | a58e825b-553e-5e37-bbc7-ca10fe1f8e71 | 28,395 |
Account manager | What will you do:
maintain relations with customers/partners to meet all business needs;
Search for new clients;
build strong long-term relationships with new clients/partners;
provide timely professional support through online chats, email, or other channels;
What we expect from you:
English Upper-Intermediate;
the ability to work in a team, multitask, and the ability to bring ideas from start to finish;
desire to learn and progress.
It will be a plus:
work experience in a similar position; | Romen Personnel | no_exp | Sales | upper | 2022-08-01T00:00:00+03:00 | en | 4dc66283-b381-59be-abc8-78d487291b67 | 28,396 |
Account manager | What You Will Be Doing:
- Supporting Demand and Supply partners (daily performance monitoring and accounts’ optimization accordingly)
- Support with delivery, measurement, reporting, integrations, and client communication
- Partnering with Business Development
- Attending client meetings
- Field and resolve any technical set up questions and troubleshoot issues within existing integrations
- Ensuring that all weekly, monthly client reports are produced in a timely and accurate manner
- Maintain an in-depth knowledge of the programmatic ecosystem
What We Are Looking For:
- Ideally with 1-year online advertising experience - Ad Exchange
- English language required (upper-intermediate)
- Proficient computer skills including solid knowledge of MS Excel, Word, PowerPoint
- Strong analytical skills and critical thinking
- Intuitive/creative thinker: problem identifier and solver, able to handle multiple priorities simultaneously | Bat-Ads | 1y | Other | upper | 2021-07-01T00:00:00+03:00 | en | 3e88fce4-45d2-5d35-89f0-7cede5469415 | 28,397 |
Account manager | You are perfect candidate if you have:
Experience on the same position is a great advantage
At least theoretical knowledge in IT, digital marketing
Writing Advanced level of English is a must
Strong analytical and problem-solving skills
Strong attention to details
Ability to work in a multi-tasking
Desire to learn and progress
Your key duties will be:
Maintain customer/partners relationships to meet all business needs
Build strong long-term relationships with existing customers/partners
Acquire new partners for projects growth
Provide timely, professional support via online chats, email, or other channels
Monitor, analyse and optimize performance of campaigns
Identify and resolve issues before they affect campaigns
Provide periodic updates, daily plans and requested reports to the Project Manager
Six reason to join our team:
Work and develop with us: corporate English courses, professional development courses and corporate library
Dialogue format: minimal bureaucracy, informal communication
Work-life balance: flexible schedule (starting from 9 to 11 am, 8-hour workday and 20 paid vacation days)
Carrying atmosphere: medical insurance, free daily lunches, unlimited coffee/tea/milk, fruit
Work — hard, relax — harder: gym reimbursement and sure corporate parties and team-bealdings
And last but not least: office within walking distance from the metro
What happens after i apply:
We will review your application and reach out to you to set up a quick call with one of our team members if we feel like you may be a good fit.
Remote interview: where we find out more about your technical and soft skills.
Meet our team mates and discover working environment. | JBW Soft | 1y | Marketing | upper | 2023-06-01T00:00:00+03:00 | en | 4ef15aed-67c9-5382-b5ca-c89fc0352327 | 28,398 |
Account manager | **Your responsibilities**:
• Actively engage with leads and customers, providing product information and informing them on the product information and details, making demos, ensuring closure of the sale and launch of the deal
• Achieve growth and hit sales targets
• Ensure constant communication, and follow up with potential leads and active customers
• Find new opportunities for business through existing clients
• Build a strong relationship with existing clients and help them through the usage of our products
• Grow channel sales and recruit new channel partners. Ensure a solid commercial foundation for each deal
• Provide extensive expertise and information about the products to the clients through product demonstration, analytics, and presentations
• Coordinate launch project with the technical team
• Ensure that the clients pay in time
**Requirements to candidates**:
• The ideal candidate will have 1−2 years working experience as an account manager or sales manager for software or IT company
• Excellent English communication skills — both verbal and written (Fluent or C1+)
• Strong ability to drive the sales process from start to the finish
• Excellent selling, communication and negotiation skills
• Prioritizing, time management and organizational skills
• Familiarity with CRM practices and the ability to build productive business professional relationships
**We offer**:
• Salary according to qualifications and experience
• A comfortable office in IT-sector in the city centre
• 28 days of paid vacation (IT-specialists, due to harmful effects of PC have a right to have 4 extra days of vacation, due to laws of our country)
14 paid days sick leave
• Cheerful company parties, team deathmatches in Counter Strike, or paintball. Or just dominoes :)
• For professionals from other towns — help with moving, free realtor services and we’ll pay the first month of your rent | MassMedia Group | 1y | Sales | fluent | 2020-07-01T00:00:00+03:00 | en | f63fe195-c5a4-5cde-9513-9f10eb0065cf | 28,399 |
Account manager | **Your responsibilities:**
Direct communications with customers and their marketing teams;
Accurate information sharing both ways from/to the customer side and inside our team;
Tasks allocation & management;
Identification of new opportunities for upselling;
Reports management.
**What experience are we looking for?**
At least 1 year working as an account manager
Fluent English (oral & written)
Excellent communication skills
Excellent management skills
Systematic approach.
**Benefits:**
Location: Get here quickly thanks to our highly accessible central location on Rymarska st.
Career: Grow professionally through writing on different topics and requirements. We’ll have at least 2 career opportunities for you in the future.
Education: Participate in corporate workshops, have free access to our courses, read books from the corporate library.
Flexibility: Feel free to skip the commute and hit your deadlines from home when it is needed. Start working day from 9 am till 12 pm.
Well-being: Have social/employment benefits (paid vacation — 24 c.d., paid sick leaves — 5 d.), healthy work environment where you’ll meet encouragement of your ideas, loyal and encouraging management
Food: Save some money on delicious snacks thanks to our well-stocked kitchen.
Events: Be in your element in Haka — hang out at splendid corporate parties, pizza parties and themed nights. Celebrate birthdays, anniversaries and holidays with like-minded people
**Why you should choose us:**
We ensure professional growth and career development;
We encourage new ideas, so you can bring and implement them;
We have a team of true professionals, who are passionate about marketing and believe in what we are doing;
We work on innovative projects related to cryptocurrency, blockchain, IT, and gambling;
You will always get constructive feedback and see the results of your work;
We support and inspire each other, so nobody feels isolated.
Our team is REALLY passionate about what we are doing - we love our customers, texts we write, projects we promote. Working with our marketing team would be a pleasure only if you love taking care of customers as well as we do. | Haka Media | 1y | Project Manager | upper | 2021-03-01T00:00:00+02:00 | en | 1112f63a-7cf1-51e5-8291-de7733485eea | 28,400 |
Account manager | На какие задачи (обязанности)?
Generate sales among client accounts, including upsetting and cross-selling
Operates as the point of contact for assigned customers
Develops and maintains long-term relationships with accounts
Makes sure clients receive requested products and services in a timely fashion
Communicates client needs and demands to company
Forecasts and tracks client account metrics
Manage projects within client relationships, working to carry out client goals while meeting company goals
Identifies opportunities to grow business with existing clients
Coordinate with staff members working on the same account to ensure consistent service
Collaborates with sales team to reach prospective clients
Service multiple clients concurrently, often meeting deadlines
Keep records of client transactions
Acting as a client advocate with a focus on improving the buyer experience
Какого профессионала ищем?
+ 3 years of experience in IT sales, preference of experience in game development;
Experienced with managing or working with international clients;
Service and business orientated with excellent interpersonal skills;
Exceptional verbal and written communication skills;
Ability to collect, track, and analyze large amounts of data.
Adaptability and strong problem-solving skills.
Excellent active listening skills.
Ability to build rapport and collaborate with others within the company and externally.
Understanding of consumer behaviors and industry trends.
Extensive, accurate product knowledge.
Почему у нас приятно работать?
— Сreative and dynamic environment;
— Сompetitive salary;
— Interesting work;
— Unlimited potential for growth;
— Career opportunities;
— Challenging tasks;
— High-quality equipment;
— Paid vacation and sick leaves. | Twin Win Games | 3y | Sales | intermediate | 2021-07-01T00:00:00+03:00 | en | 6b03eabd-e492-5956-a7e9-ecd97a40ff48 | 28,401 |
Account Manager | We are looking for an experienced Account Manager to join our team.
You will act as a client advocate and work with internal departments to ensure that client needs are understood and satisfied. You may assist with making sales, collecting and analyzing data, and improving the customer experience.
**What will you do?**
- Help customers achieve their business objectives;
- Communicate with clients to understand their needs and explain product value;
- Build relationships with clients based on trust and respect;
- Track and analyze project results;
- Discover new business opportunities;
- Create an account development strategy;
- Participate in pre-sales and discovery sessions.
- Collaborate with internal departments to facilitate client need fulfillment;
- Collect and analyze data to learn more about consumer behavior;
- Maintain updated knowledge of company products and services;
- Resolve complaints and prevent additional issues by improving processes;
- Identify industry trends.
**What will you need?
- 2+ years of experience in Account Management at IT company;
- Advanced English;**
- Experience working with international clients/teams and passion for exceptional customer service;
- Exceptional verbal and written communication skills;
- Ability to collect, track, and analyze large amounts of data;
- Adaptability and strong problem-solving skills;
- Excellent active listening skills;
- Ability to build rapport and collaborate with others within the company and externally;
- Understanding of consumer behaviors and industry trends;
- Extensive, accurate product knowledge;
- Data-Driven Mindset & Creative Thinking;
- Customer-First Mindset — their success is your success, and the more you can invest in their needs and goals, the more successful you’ll be in this position;
- Proven record of achieving the business goals of your clients
** Perks & Benefits:**
- 20 paid vacation days + 5 paid sick days
- Flexible work schedule & top-notch work conditions
- Competitive salary
- Remote work with optional office visits (Lviv)
- Unwavering commitment to employee well-being despite ongoing conflict in Ukraine
- Medical expense coverage & mental health support
- Professional development opportunities & mentorship
- Assistance with relocation within Ukraine or abroad
- Educational compensation options (courses, workshops, etc.)
- A youthful, talented, and remarkable company culture
At BotsCrew, we're proud to support the Come Back Alive Foundation and other organizations and individual fundraisers, all working tirelessly to bolster Ukraine's resilience and secure its victory. Given the current circumstances, we've opted to temporarily suspend certain benefits to maximize our impact in providing assistance. Nonetheless, our commitment to our employees remains unwavering, and you can rest assured that these benefits will be reinstated once Ukraine wins.
**Bonus Benefits that are currently on hold:**
- Hobby compensation
- Exciting team-building events (karting, rope-jumping, buggy driving, rafting, etc.)
- Fun virtual game nights and quizzes
**Why BotsCrew?**
First – BotsCrew is a company full of great people that follow the same values. Read more about how we act during challenging times like COVID-19 and russia-Ukraine war.
Second - BotsCrew is a global leader in the Chatbot Industry. We are trusted by Fortune 500 companies like Samsung, Honda, Virgin, Mars, etc.
Our chatbots have proven their effectiveness, bringing clear ROI to our customers.
Target markets – USA, UK, Canada, Australia, Switzerland, and Germany.
By joining our team, you’ll have a chance to work closely with professionals in global Fortune 500 companies.
And since as a company, we now donate all our profits to the needs of Ukraine, you’ll have a direct impact on that too!
Apply and begin your new adventure now. | BotsCrew | 2y | Sales | fluent | 2023-03-01T00:00:00+02:00 | en | 8413006f-e9b9-579f-9d92-c0821abc1059 | 28,402 |
Account Manager | About Langate Software
Langate is an IT service provider helping companies of different sizes develop innovative solutions and solve complex challenges. We always have the client's best interest in mind, so we profoundly analyze the current state of the business and its goals. Our full immersion into a project and deep tech expertise help us develop cutting-edge software that brings value to end-users and fosters business growth.
Required skills:
• 3+ years of account management
• Practical experience in IT field is required
• Maintain a middle level of relevant domain knowledge to have meaningful conversations with client’s
• Client-focused solutions experience
• Planning relations with customers
• Communication, analytical, and presentation skills
• Excellent listening skills and ability to understand and interpret customer needs and handle their expectations
• Build and strengthen client relationships to achieve long-term partnerships
• Take inquiries and requests from customers and address their needs
• English - Upper-Intermediate
Responsibilities:
• constant communication with our clients as a single point of contact;
• create CRM-system for managing multiple clients relations;
• case solving;
• constant client service improvement;
• managing customers’ expectations;
• developing positive long-term customer relationships;
• handling customers’ objections and needs;
• upselling to existing clients, extending the developers teams.
• participation in pre-sales processes
We offer:
•Competitive salary
• You will have a mentor in the implementation of the sales plan
• Official employment, paid sick leave, 20 days of paid vacation
• Free English lessons
• Flexible work schedule
• Official Ukrainian holidays are non-working days
• Career development plan
• Friendly team of young IT professionals
• Workshops
• Mentoring program | Langate | 3y | Other | upper | 2022-10-01T00:00:00+03:00 | en | f25e4424-348a-5ae7-84ee-207e702ef672 | 28,403 |
Account Manager | **About:**
Our customer is a self-serve advertising platform for Display, Mobile, Native ads, Search traffic and other high impact ad formats enabling advertisers to reach a wider audience through the exclusive network of publisher properties.
**Responsibilities:**
-Oversee performance marketing;
-Analyze and optimize monetization channels to maximize ROI of CPM campaigns;
-Plan, develop, and execute successful campaigns, and optimize CPM, CPA, CPL;
-Provide data-driven reports on campaign progress;
-Work closely with the monetization team to constantly optimize ads;
-Analyze and identify new opportunities to expand campaigns.
**Requirements:**
-At least 1 year of experience in Account Manager position or similar;
-Proficient knowledge of online analytics and reporting tools;
-Proficient experience with implementing tracking pixels;
-At least Upper Intermediate level of English.
**Will be a plus:**
-Skills in managing online ad campaigns for various clients;
-Experience in managing display and pop campaigns.
**We offer:**
**Professional Development:** free English courses, access to company’s library, free access to the corporate Udemy account, possibility to participate and share your knowledge as a speaker in our internal meetups.
**Benefits:** 100% paid vacation and sick leaves, health insurance, free accountant and lawyer services, access to psychological help, opportunity to accumulate part of the own salary in the company in dollar terms. | Yael Acceptic | 1y | Marketing | upper | 2022-09-01T00:00:00+03:00 | en | eed52af9-0b83-5c6c-b849-99ca0f3f5461 | 28,404 |
Account Manager | **About the company**
The company is a leading SaaS platform that provides investment analytics and insights for private market investors.
**Requirements**
3+ years of experience as an account manager or sales (external customers) You have a long-term vision and mindset, quick win is not part of your vocabulary You develop a relationship, create a bond, and understand that partnership is revealed in the difficult moment.
You are passionate about technology and sustainability and can learn quickly to provide outstanding service.
Love-sharer, going through a difficult decision for the best of the two, you are not afraid to deliver the kind truth.
You know how to interact with all the other teams of TeQatlas to involve them at the right time for the right reasons. Your assertiveness will be the key to success.
**Responsibilities**
Develop and maintain relationships with our users & partners Anticipate, and resolve the technical and communicational issues that may arise in correlation with other TeQatlas departments.
Develop your portfolio of private equity market players to answer the increasing demand for our product across Europe & US.
Ensure the induction of new partners to the TeQatlas.
Ensure the current partners are regularly trained and updated on our products Train and drive our partners to deploy products of TeQatlas on the field.
You will effectively report on our CRM tool an accurate view on a weekly basis to ensure efficiency
**Perks & Benefits**
We offer a competitive salary and benefits package, including stock options, health insurance, tuition reimbursement, and flexible hours. If you are ready to build, maintain and develop long-term and sustainable relationships with our various partners and clients, we invite you to apply for this exciting opportunity. | OnHires | 3y | Other | upper | 2023-04-01T00:00:00+03:00 | en | dcb242b4-c027-50c3-bd56-275aedcf2024 | 28,405 |
Account Manager | **About the project**
We are opening a position to expand our team. As an Account Manager, you will be responsible for business relations with current clients. The aim is to build a long-term partnership with customers by ensuring maximum customer satisfaction and profitability.
**Skills and qualification**
— An account manager is engaged in a variety of tasks including coordination, strategic planning, relationship management, negotiation, leadership and innovative development of opportunities, and keeping record of transaction of sale and purchase goods;
— Account management should know company products/services, marketing positioning, business models, price list, understand legal and financial documents;
— Writing Advanced level of English.
**Responsibilities**
— Generate sales for a portfolio of accounts and reach the company’s sales targets;
— Identify new sales opportunities within existing accounts to retain a client-account; manager relationship by up-selling and cross-selling;
— Manage and solve conflicts with clients. The Account Manager is expected to have specific information regarding the service delivery process of the Company and keep the Client updated;
— Interact and coordinate with the sales team and other staff members in other departments working on the same account;
— Establish budgets with the client and company;
— Management of 5-10 accounts.
Day by day duties:
— Account management plan development and periodical update on monthly base;
— Customer company market position monitoring on monthly base;
— Customer satisfaction survey (formal or informal) organization on monthly base;
— Customer problems facilitation on customer demand;
— Project performance supervision on weekly base;
— Up-sale/cross-sale opportunities generation and facilitation on monthly base;
— Payments monitoring and due invoices negotiations in accordance with agreements and SOW conditions;
— Account meetings with customer/ team/management organization and facilitation on demand.
Salary structure:
— Base + 2% from the revenue under management.
**We offer**
— Exchange of experience, professional development;
— A strong team, a healthy atmosphere;
— Flexible working time;
— 20 days paid vacation;
— Paid sick leave;
— Paid remote work;
— 8-hour working day and 5-day working week;
— English lessons and massage service in the office (partially paid by the company);
— Opportunity to take part in conferences, meetups etc. (fully or partially paid by the company);
— Regular company events. | Quantum | 2y | Other | fluent | 2021-07-01T00:00:00+03:00 | en | 654f3377-c5f3-5761-a1e5-5c7965474e85 | 28,406 |
Account Manager | **ABOUT US**
Visartech Inc. is a development partner with 11+ years’ experience that provides services from initial concepts to custom 3D solutions leveraging cutting-edge technologies to foster our clients to become trendsetting digital enterprises.
🔎 **WHAT ARE WE LOOKING FOR?**
⦿ 2 years of experience in B2B sales, account management in IT
⦿ Advanced or Fluent English
⦿ Experience in sales of web and mobile app development services
⦿ Experience in working with budgets, marginality, contracts and invoices
⦿ Strong social skills and a natural talent for connecting with people, experience in business and contract negotiations
⦿ Ability to meet goals
🔥 **WHAT WILL YOU DO?**
⦿ Developing trustful long-term relationships with our clients
⦿ Clearly communicate to the clients and address their concerns and resolve any conflicts that might arise
⦿ Identifying client’s needs and making valuable offers
⦿ Creating and presenting proposals
⦿ Negotiating and closing business contracts with existing clients
⦿ Legal papers review and preparation with necessary assistance from the Legal team
⦿ Collaborating with CTO, PM, BA, etc. in order to respond to clients’ requests
💻 **HOW WILL YOU WORK AT VISARTECH?**
⦿ WORK SMART
We want smart people in the team who are able to make decisions by themselves, so you can choose when to work, from what place, when to take paid vacations, and how many.
⦿ GROW
We truly believe that a successful employee is a successful company, we support you with compensation for attending various courses and certifications. We have challenging projects and people to learn from.
⦿ ENJOY
At our Visartech family, we have a tradition to celebrate birthdays and other holidays together. We won’t judge you for mistakes, and we care about your working environment.
🚀 **Recruitment Process**
💡 First acquaintance ---- 💡 Interview ---- 💡 Final Interview | Visartech | 2y | Sales | upper | 2022-01-01T00:00:00+02:00 | en | eb22746e-b758-5c1d-921c-889e9f138338 | 28,407 |
Account Manager | **About: **
We coordinate projects with our dedicated development teams due to the productive collaboration between our Account / Project Managers, Recruiters and foreign customers. You are going to both supervise a team of skilled and creative guys and have daily communication with our foreign customers located in Israel, USA and Europe.
**Responsibilities:**
- Proactive communication with existing clients, aimed at long-term and fruitful cooperation;
- Responding to various kinds of customers requests;
- Timely invoicing and payment control according to contractual arrangements;
- Assist the Project Team in project delivery process, yet focus on building trustful relationships with each customer and developers;
- Discussion of vacancies requirements and active participation in the selection of candidates for the client, based on the clients requests.
**Requirements:**
- At least 1 year of experience at a similar position in IT area;
- Experience in communication with foreign customers;
- Advanced English level;
- Ability to work in a dynamic environment;
- Strong time management and problem-solving skills;
- Excellent verbal and written communications skills;
- Strong claim management skills;
- Good sense of humor and a desire to work in a team as well as take personal responsibility. :)
**Would be a place:**
- Experience in Sales activities;
- Experience in Project Management.
**Professional Development:**
- free English courses;
- access to the company’s library;
- free access to the corporate Udemy account;
- possibility to participate and share your knowledge as a speaker in our internal meetups.
**Benefits:**
- 100% paid vacation and sick leaves;
- health insurance;
- assistance in relocation, fancy office in the city center;
- free accountant services;
- team building activities and corporate parties. | Yael Acceptic | 1y | Project Manager | fluent | 2021-09-01T00:00:00+03:00 | en | 23a6e2ed-d95e-5d96-98be-fdc6fdf64e2f | 28,408 |
Account Manager | About you:
You are definitely the person to enjoy our beautiful business if:
you share our mindset and passion for automation, saving people’s lifetime and eliminating unnecessary waste
you want to see how your work influences the largest companies in the world and have an opportunity to learn and work with such big enterprise customers
you want to be a part of the next big thing in enterprise software after SAP or Salesforce which is ServiceNow
you care about customers, understanding and giving them the product they would love to use
Also:
• Great interpersonal abilities to create, maintain and enhance Client relationships.
• Technical competence (understand software development and adjoined services).
• Experience in account management and project management
• Strong service/client-oriented attitude.
• Solid understanding of change and expectations management.
• Can plan and execute responsibilities with minimal direction. Excellent command in spoken and
written English.
• Good understanding of General Accounting and Finance (including accruals, allocations, and general ledger) so that are able to work with the customer’s Account Payable and Finance departments
• You will need to have experience with Contract management including negotiations so that you can easily identify areas for cost savings for client.
• Experience as a controller, financial analyst, project manager in the ERP arena a huge plus.
Responsibilities:
You will:
• You will be a primary point of contact for the set of Enterprise customers and will be responsible for Client satisfaction in terms of Operational relationships, Product usage & transactional volumes.
• Coordinate with other internal Delivery teams to ensure successful delivery and Client satisfaction.
• Be engaged in conflict resolution in relation to services being delivered and business issues.
• Managing upgrade schedule and proactively ensuring fixes are applied.
• Conducting ongoing training/how-to sessions for customers based on customer’s configuration | brightfin | 2y | Support | upper | 2022-02-01T00:00:00+02:00 | en | 246a9c87-5d67-57cc-a741-da24eb203278 | 28,409 |
Account Manager | Account Manager for Boutique UX/UI Design Agency (Fully Remote, Full time, Contract) 🌍💵💻🌴
LeverageUX (https://leverageux.com/) is a boutique UI/UX Design Agency focused on DataTech and Fintech Markets. We work remotely and serve clients all over the world.
**Products designed by our team are used by:**
Amazon, Nestle, DHL, Bacardi, AMD, TNT, Danon, Electrolux, and other companies to solve their problems, avoid unexpected spendings, and increase their income.
We are looking for motivated account manager to join our team.
* 100% remote work
* Flexible schedule
* No tracking software on your computer
**Top Duties and Qualifications**
An Account Manager typically acts as a link between the company and clients to ensure all of their needs are being met and that they’re satisfied with the work the company’s providing them.
Your duties include communicating with clients via e-mail/slack, task management, pre-sales/sales activities, handling contracts/invoices, receivables and financial reports, content management, handling any client complaints, working to find solutions to any client issues and managing other departments to ensure clients are experiencing a positive client-company relationship. Your main responsibility is to make sure a company’s customers are happy.
**General Responsibilities:**
* Communicating with clients to ensure that all of their needs are understood and addressed
* Building strong client relationships to maintain old business and acquire new customers
* Collaborating with various internal departments to ensure that they fulfill all customer requests
* Resolving complaints and keeping track of all processes that pertain to the client’s desires
* Acting as the client’s representative in a firm to ensure that their demands are met with a focus on improving the customer experience
* Collecting and analyzing data concerning consumer behavior to understand changing needs
**Specific daily duties include:**
- Maintaining the CRM (tasks, deals, contacts)
- Task management (follow-ups, signing contracts, sending invoices, receive payments, signing exhibits, control the project, etc.)
- E-mail/Slack correspondence with clients/customers in order to close new deals, onboard new clients, control the project, and receive payments according to sent invoices on time
- Pre-Sales/Sales activities (follow-ups, signing contracts, sending invoices)
- Preparing contracts/exhibits based on templates (word)
- Preparing invoices based on templates (xolo)
- Working with receivables to make sure invoices are paid on time (spreadsheets, messaging)
- Daily financial reports (forecasting, incomes)
- Content management (showcases, portfolio samples)
**Skills and Qualifications:**
# Strong organizational skills and attention to detail
# Time management and multitasking skills in order to handle multiple tasks and clients at once
# Written communication skills to communicate with clients
# Strong customer service and interpersonal skills for dealing with different types of customers and clients
# Documentation skills (including the ability to work with Google Docs, Spreadsheets, Slides, MS Word, etc.).
# Skills for working with HubSpot, G-Mail, Google Drive, Google Docs, Google Spreadsheets, Xolo or other accounting software.
# Advanced English
# Self-educate skills
**Would be an advantage:**
- UX/UI Design knowledge
- Web / Mobile App Development knowledge
- Website Development knowledge
- Lead Generation / Sales / Pre-Sales experience
- Experience working with customers from US/Canada/UK/Australia, Western Europe
- Accounting skills, work with invoices and contracts
- Business Process Management
**Proposal**
* Full-time basis (40 hours a week)
* Competitive Salary (in USD)
* Work fully remote
* Test period on consent
**Perks:**
- Opportunity to shape the strategic direction of the company
- Sharp and motivated co-workers; real superheroes in their fields;
- Continuous education on best practices of remote business | LeverageUX | 2y | Support | upper | 2022-05-01T00:00:00+03:00 | en | 47a47d7d-eaf6-54a3-a5f9-19490645e45e | 28,410 |
Account Manager | Account Manager (full-time, Kharkiv office)
We are Itera-Research — an international IT company with an innovative format of relationships inside, a policy of freedom, development and common values.
We are looking for an Account Manager to join our team. We have a wonderful team, and we are ready to accept a person who wants to achieve good results and is willing to continue his development in the IT sphere.
We will educate you how to follow the best practices by using modern tools and approaches.
Requirements:
•2+ year of work experience as Sales or Account manager in IT
• Customer-oriented, proactive, organized and self-driven individual
• Effective time management, ability to plan, prioritize work and meet deadlines.
• Experience in People Management and strong delegation skills
• Excellent verbal and written communication and negotiation skills
• At least Upper-Intermediate level of English (written and verbal)
Will be a plus:
-Good skills in business development
-Additional language (except for English and Russian)
Responsibilities:
• Developing positive relationships and handling customers’ needs
• Negotiating with customers
• Communication with the existing customer base as well as attracting new contacts
• People and resource management across multiple projects
• Managing issues, expectations and risks
• Take part in pre-sale process
• Maintaining statistics and reporting on each active client
• Managing quality in service delivery and supporting customers’ satisfaction
• Invoicing and tracking of timely payment
We offer:
- Competitive salary without any delays
- Flexible schedule
- Young and motivated team
- Adequate management, team support
- 18 business days of vacation, paid sick leaves
- Office conveniently located in the city center, good working conditions
- Friendly environment
- Career and professional growth
- Sport and free English lessons | Itera-Research | 2y | Project Manager | upper | 2021-05-01T00:00:00+03:00 | en | 2dd49f6e-b702-5b88-8e09-f7a636cba4bb | 28,411 |
Account Manager | Account Managers are responsible for owning the relationship with our key clients, with a core focus on customer retention and growth. The ideal candidate will have a consultative and analytical approach to gain a strong understanding of our clients’ goals ensuring product and service alignment.
They will have a natural ability to identify areas of growth while demonstrating a return on investment to their clients. The ideal candidate can connect people and products to solve business challenges, internally and with customers. The Account Manager will be measured on their ability to achieve monthly revenue retention targets and convert short term contracts into 12+ month contracts.
**Required skills**
• 3+ years in Account Management, Customer Success, Sales and/or Business Development.
• Knowledge of web-based software as a service (SaaS).
• Experience developing relationships and providing strategic advice and direction to Director and Executive-level contacts.
• Ability to understand the client’s business and what drives decision making.
• Excellent communication skills; building quick rapport over phone, email and presentation.
• Exceptional time management and organization; ability to manage competing priorities.
• Proven negotiation skills and ability to overcome objections.
• Experience in email or digital marketing is a plus.
• Motivated with a passion to succeed, while also helping clients, team members and the overall company.
**Responsibilities**
• Nurture and develop strong relationships with customers through ongoing and proactive communication, ensuring customer satisfaction, growth and high renewal rates.
• Ask and understand clients' key business goals and objectives and ensure delivery against these goals.
• Effectively manage contract renewals and re-negotiations.
• Grow account revenue through up-sell and cross-sell efforts; have a working knowledge of sister brands to assist in these efforts.
• Actively monitor and mitigate risk among account base.
• Identify key contacts, decision makers, and executives for each account and maintain regular, consistent communication in a proactive capacity.
• Develop a deep understanding of SMTP product and ensure that accounts are utilizing all the appropriate features in the software.
• Stay up to date with email marketing changes and product developments, communicating these to clients addressing the impact and providing recommendations.
• Effectively work alongside other departments - including sales, finance, product, and support - to ensure an exceptional customer experience.
• Accountable for identifying client issues, proposing solutions and escalating to the appropriate person to the point of resolution.
• Share knowledge, tools, and techniques within the team and be a resource to junior members.
**We offer**
• Competitive salary.
• Paid trial period (up to 3 months).
• Company laptop.
• PE (FOP) registration after successful trial period end.
• Dedicated accountant for your PE (FOP) with full tax coverage.
• Cozy and spacious office with a kitchen and free coffee and snacks (on Levitana Street, Tairova).
• Transparent assessment and reward policy with a yearly review.
• Occasional team building events.
• Free English lessons. | SMTP | 3y | Support | upper | 2020-08-01T00:00:00+03:00 | en | 90f19779-d572-580e-8eda-c4ee904a1bd0 | 28,412 |
Account Manager | Account Manager will be managing key accounts of our partners and collaborating with internal and external stakeholders to deliver the best outcomes, working on optimization of connection, developing new strategies and approaches to improve the current performance.
Key Responsibilities:
You will be responsible for:
-Working closely with Publisher Manager & Analysts teams to improve existing partners performance by identifying new opportunities & negotiating new terms
-Monitoring metrics and quality and taking appropriate action to improve it
-Managing deal negotiations in order to deliver the best possible outcome
-Proactively taking part in meetings with partners, managing QBR-sessions, preparing the reports and presentations
-Identifying opportunities to deliver incremental revenue and growth of accounts
Key Skills :
-Data, analytical and problem-solving
-Time management and prioritization
-Business-writing
-Team-player
-Intermediate English level
-MS Excel, Google Spreadsheets, PowerPoint & others
Key Experience:
-Previous experience in Advertising/AdTech industry and in a client services or operations role
Bonus Qualifications:
-Understanding of the digital/mobile advertising industry
-Previous experience in analytics
Benefits:
-Competitive compensation package
-International work environment
-Paid vacation and sick leave
-Flexible working schedule and possibility to work remotely
-Unlimited access to Linkedin Learning
-Training budget
-Annual performance bonus
-Stock options for long-term employees
-English classes
-Maternity/Paternity leave | LoopMe | 1y | Marketing | intermediate | 2022-01-01T00:00:00+02:00 | en | 1a10b538-1ffc-5eb2-9ca6-ccb028acd4b7 | 28,413 |
Account Manager | ALCOR is a team that helps IT product companies from Silicon Valley (USA) and Europe to hire software engineers in Eastern Europe.
During the war with russia, we continue to develop the IT industry for the economic support of Ukraine!
We are entering new markets and continuing to grow. That's why we are looking for an Account Manager who will help customers fulfill their requests.
Our clients: Grammarly, Globality, Ledger, ThredUP, and many others.
What tasks await you:
🔹To be a COO and Troubleshooter for our clients (from current daily tasks to help in the implementation of most unusual requests).
🔹Provide a full cycle of administrative support (through the coordination of Alcor’s internal departments).
🔹Establish and develop client relations - regular communication with the client's local management.
🔹Quality and timing control of your own work and that of other departments.
🔹Monthly calculation of customer costs within Alcor.
What we offer:
🔹Work with IT product companies, an opportunity to develop the IT industry in Ukraine.
🔹In-company training, mentoring, and a team of professionals who are always ready to help.
🔹English Speaking Club, cool library - BookBox.
🔹Decent wages pegged to the dollar (we discuss the level of remuneration individually, depending on your skills and competencies).
🔹Remote onboarding and adaptation. After the victory of Ukraine, we will definitely meet in one of our locations (Kyiv, Dnipro, Kharkiv, Odesa, Lviv).
Our ideal candidate:
🔹Customer-oriented, with a high level of empathy. Able to identify and effectively meet customer needs, exceed customer expectations, and provide WOW service. Has 2 years of experience working with clients (experience in IT or consulting will be an advantage).
🔹Knows English at the Upper-Intermediate level. How about you?
🔹Able to learn quickly. This skill is important for us, as there will be a lot of new information and not typical tasks.
🔹Has an analytical mind, not afraid to work with numbers, and has a good command of Excel.
🔹Ambitious - focuses on the result (like Kalush at Eurovision :), wants to grow and develop.
Interested in the vacancy? Is everything written above about you? Then send your resume in response to the vacancy with the expected salary level. | Alcor | 2y | Support | upper | 2022-09-01T00:00:00+03:00 | en | ab181245-587e-578f-be44-6f2dbeaf4648 | 28,414 |
Account Manager | An advertising agency specializing in the development and testing of online advertising campaigns. We will help you at every stage, from technical settings to incoming traffic management.
Terms:
- Probationary period: from 1-3 months;
- Work schedule: flexible (remote);
- The ratio of cold to warm customer base (in percent).
Requirements:
- Work experience: from 1 year;
- Experience in Internet marketing, sales, search for clients and business partners;
- Mandatory knowledge of Ukrainian, Russian and one or more foreign languages: (English, Spanish, German, French, other);
- Experience in working with such verticals as data center;
- Experience working with client budgets (from 100 thousand dollars per month);
- Ability to defend the company's interests and achieve the most favorable terms and agreements;
- Ability to analyze numbers and data from marketing campaigns;
- Basic knowledge of mechanics and ways to build: product decks, sales funnels, ways to monetize and billing customers, motivating users to take action, landing pages, etc;
- Basic knowledge of technical aspects of work: web pages, code, mobile applications, data transfer between systems through parameters;
- Knowledge of sales techniques and ability to use them;
- Examples of successfully closed deals.
Responsibilities:
- Search and attraction of advertisers (ordering agency services);
- Assigning tasks to media buyers, promotion managers, layout designers, and monitoring their implementation;
- Client support throughout the entire cooperation;
- Collecting statistics, preparing reports, performing accounting tasks;
- Successfully launching a large number of clients (sales volume is more than 100 thousand dollars). | A.V.A. LTD | 1y | Sales | fluent | 2023-06-01T00:00:00+03:00 | en | 5261f4a2-c78b-5658-b7b5-55eaeee29489 | 28,415 |
Account Manager | Are you passionate about communication and building business relationships? Well, you have a great opportunity to become a key player in a fast-growing IT outsourcing company by handling most processes directly with the company's customers. As our account management department is growing, you can become a part of it and implement new practices in account management activities.
Responsibilities:
-build strong long-term relationships with existing customers/partners
-maintain relationships with customers and partners to meet all the business needs
-provide timely, professional support via online conference calls, email, or other channels
-provide regular updates, daily plans, and requested reports to the CEO
-manage and keep track of all the legal, financial, and other agreements with ElifTech’s clients
-upsell new services to the existing ElifTech clients and cross-sell complementary services
-develop and execute account management strategies for ElifTech’s accounts
-provide support in identifying and implementing account management practices
Requirements:
-proven account management or another relevant experience in IT outsource/product company (PM, BDM, Sales Manager) - must have
-understanding of website development, marketing, measurement and analytics, content management, digital marketing, and Internet technology
-fluent English (both spoken and written)
-strong analytical and problem-solving skills
-multitasking skills
-a desire to learn and progress
-proven ability to manage multiple projects at a time while paying strict attention to details
-natural relationship builder with integrity, reliability and maturity
Soft Skills:
-excellent listening, negotiation and presentation skills
-excellent verbal and written communication skills
-self-motivated and able to thrive in a results-driven environment
What you’ll get:
- flat hierarchies and short decision paths, openness to new ideas
- participation in foreign, professional events
- flexible working schedule
- reimbursement for professional certification
- annual paid vacation — 18 working days
- paid sick leave — 10 working days
- English classes
- remote office — yearly (youtu.be/-8IaMLfwBkA)
- IT club card — applicable for Lviv region
- sport classes compensation
- comfortable office locations or remote work | ElifTech | 1y | Project Manager | upper | 2023-07-01T00:00:00+03:00 | en | b058cc0e-88f6-506a-a2de-a28f78b91bf4 | 28,416 |
Account Manager | As a key account manager you are responsible for a great communication and fruitful cooperation between our stakeholders and our most valuable customers. Your role includes - excellent communication, deep understanding of customers business, deep understanding of technical aspects of customer products.
Key account management includes sales but also includes planning and managing the full relationship between a business and its most important customers
We see you as a person who knows what is scrum, planning and business analysis. Your soft skills are as much a part of importance as your business approach.
Required skills
At least 2+ years of experience as Account/Sales Manager (in an IT company)
Excellent command of English (there is intensive daily both written and verbal communication with English speaking clients and foreign colleagues)
Problem-solving and negotiating skills
Ability to work in a team
Excellent organizational skills
Stress resistance and sense of humor
Readiness for intensive and sometimes multitasking work
Nice to have
Technical background
Responsibilities
Info Support of Development Team
Understanding of business needs of our customers
Marketing research to understand the trends and the best solutions for our customers
Communication with C-level executives in both companies to keep all parties on the same page
Negotiation
We offer
Competitive compensation and benefits
Work with motivated professionals
Continuous performance reviews and appropriate changes in your compensation package
Professional growth and support of your personal improvement goals
Corporate lunches
Medical insurance | Anadea Inc | 2y | Sales | fluent | 2020-08-01T00:00:00+03:00 | en | 22300078-f561-5664-8e03-9c1488f6a025 | 28,417 |
Account Manager | As AM you will advocate clients’ interests within the company, proactively finding customers’ needs and new opportunities to collaborate. Solving tough cases between Company-Client-Team in the most balancing way.
Required skills:
— 1 and more year of experience in IT Account Management/Sales/PM/Customer Support
— Excellent written and verbal communication skills (upper-intermediate English)
— Knowledge of Legal Documents: contract, SOW, NDA, invoice
— Knowledge of engagement models: T&M, Fixed Price, Dedicated
— Knowledge of software development process
— Ability to see opportunities rather than issues
— Good negotiation and problem-solving skills
— Being organized, proactive, result-oriented and self-driven person
— Being an extravert and empathetic
We offer:
— Communication with the professional team and participation in the team process
— Career and proficiency development plans
— Flexible management
— Participation in internal training and seminars
— Good technical equipment, legal support, corporate entertainment, flexible schedule
— A chance to be a part of our remote culture! In 2018-2019 we worked from different parts of the world such as Spain, Portugal, Germany, Qatar, the USA, Canada, the Netherlands, and Belgium. Or you can just stay to live in our office if Kharkiv is the only place on the Earth you admire
Responsibilities:
— Take full ownership of customer relationships
— Develop positive relationships and handling customers’ needs
— Identify and resolve client’s issues and problems
— Identify potential needs for additional software that we offer (up sales)
— Manage syncs with PM and team and with customers
— Manage operational activities | AnyforSoft | 1y | Support | upper | 2020-09-01T00:00:00+03:00 | en | 0f217bed-480d-56a9-8aad-cae13f5417b2 | 28,418 |
Account Manager | As an Account Manager, you will be directly responsible to build and maintain good relationships between our clients and our company.
Account managers act as client advocates and work with internal departments to ensure that client needs are understood and satisfied.
They may assist with making sales, handling client complaints, collecting and analyzing data, and improving the overall customer experience.
**Responsibilities:**
• Communicating with clients to understand their needs and explain product value.
• Building relationships with clients based on trust and respect.
• Collaborating with internal departments to facilitate client need fulfillment.
• Collecting and analyzing data to learn more about consumer behavior.
• Keeping accurate records pertaining to inventory and account notes.
• Maintaining updated knowledge of company products and services.
• Resolving complaints and preventing additional issues by improving processes.
• Identifying industry trends.
**Requirements:**
• 2+ years experience in sales, communications, or related field.
• Advanced English
• Exceptional verbal and written communication skills.
• Ability to collect, track, and analyze large amounts of data.
• Adaptability and strong problem-solving skills.
• Excellent active listening skills.
• Ability to build rapport and collaborate with others within the company and externally.
• Understanding of consumer behaviors and industry trends.
• Extensive, accurate product knowledge.
**Company Culture and Benefits:**
- International and local brands
- 24+5 calendar days paid vacation and 100% paid sick leave
- Highly competitive salary
- Useful talks and business insights by company owners
- Funded learning programs to improve or learn new job skills
- English language courses
- After work yoga classes
- Flextime/remote
- A comfy pets-friendly office with the Dnipro view next to Poshtova Square metro station
**I hope this is of interest to you and look forward to speaking further.** | Tres Commas | 2y | Sales | fluent | 2022-07-01T00:00:00+03:00 | en | d05a44d4-f02c-508e-8bcc-c1eafff53c6e | 28,419 |
Account Manager | As an you will work closely with the PM team and C-level executives to drive high quality results for existing accounts focusing on customer satisfaction and mutual business growth.
**Responsibilities:**
● Building long term relationships with clients striving for their 100% satisfaction.
● Ensuring efficient communication between clients and the team.
● Providing proper onboarding for newly-engaged clients. Guide them through the journey with the company.
● As the client’s strategic advisor, guiding them to success by identifying and driving expansion opportunities.
● Collaborating with the team to meet and exceed client’s expectations. Provide prompt, balanced and constructive feedback to the team. Encourage a growth mindset..
● Upsale on current and new contracts.
● Gathering testimonials and references.
**Must have:**
● At least 2 year of experience in IT as or customer success manager.
● Understanding of software development life cycle
● Emotional Intelligence, client-oriented mindset.
● Ability to identify needs and expectations of the clients.
● Good decision making and problem solving skills.
● Negotiation and conflict management skills.
● Upper-Intermediate (or higher) level of English.
**Our benefits:**
● Flexible schedule with the ability to work remotely;
● Optimal social package;
● Full financial and legal support;
● Paid vacation, holidays, and sick leaves;
● Professional and Personal Growth;
● Сompensation for English lessons, training courses, and sports;
● Work with a team of professionals and the latest technologies;
● Individual development plan;
● Mentorship and guidance. | Cleveroad | 2y | Support | upper | 2022-11-01T00:00:00+02:00 | en | a277482d-561d-519d-bc23-c651cf351df3 | 28,420 |
Account Manager | As our account management department is growing, you can become a part of it and implement new practices in account management activities.
Responsibilities:
-build strong long-term relationships with existing customers/partners
-maintain relationships with customers and partners to meet all the business needs
-provide timely, professional support via online conference calls, email, or other channels
-provide regular updates, daily plans, and requested reports to the CEO
-manage and keep track of all the legal, financial, and other agreements with ElifTech’s clients
-upsell new services to the existing ElfiTech’s clients and cross-sell complementary services
-develop and execute account management strategies for ElifTech’s accounts
-provide support in identifying and implementing account management practices
Requirements:
-proven account management or another relevant experience (PM, BDM)
-understanding of website development, marketing, measurement and analytics, content management, digital marketing, and Internet technology
-fluent English (both spoken and written)
-strong analytical and problem-solving skills
-multitasking skills
-a desire to learn and progress
-proven ability to manage multiple projects at a time while paying strict attention to details
-natural relationship builder with integrity, reliability and maturity
Soft Skills:
-excellent listening, negotiation and presentation skills
-excellent verbal and written communication skills
-self-motivated and able to thrive in a results-driven environment | ElifTech | 2y | Sales | fluent | 2021-06-01T00:00:00+03:00 | en | 45796f49-08a1-575a-af24-c4d93b5a1943 | 28,421 |
Account Manager | A successful product company based in Israel, Kiev and Dnipro has an open position of Account Manager.
Key responsibilities:
- Act as the main point of contact in all matters relating to partner concerns and needs;
- Meet regularly with other members of the Team to discuss progress and find new ways to improve business;
- Generate progress reports to give higher-ups within the organization.
Required skills:
-Experience as an Account Manager in IT;
- Ability to multitask and juggle several responsibilities simultaneously;
- Strong written and verbal communication skills;
- Good attention to detail and organizational skills;
- Strong problem-solving skills.
- High level of English speaking ad writing;
- Ability to conduct meetings and presentations;
- Experience in the gambling industry would be a plus.
Ready to offer:
- Social benefits, paid vacations, sick-leaves;
- Career possibilities with growing team;
- Modern office;
- Gym membership;
- Onsite English classes for different levels and with different programs;
- Presents from the company for birthdays, anniversaries, weddings, and the birth of the child. | Ox Tech | 3y | Project Manager | fluent | 2022-11-01T00:00:00+02:00 | en | 03a8350d-ea12-5453-a440-32391fe9fa50 | 28,422 |
Account Manager | At ScrumLaunch, our client relationships are our top priority. In the past 3 years, our business has grown 12x. Almost every new project we’ve accepted has come organically through client referrals. We’re looking for a dedicated and personable account manager to maintain our clients’ accounts and serve as our main point of contact.
Our ideal candidate will have a passion for helping others and a drive to provide exceptional customer service.
**Objectives of this Role**
- Act as the main point of contact in all matters relating to client concerns and needs;
- Build and strengthen client relationships to achieve long-term partnerships;
- Maintain accurate client records, keeping track of any contract updates and renewals;
- Work with sales, project management, engineering and executive teams to ensure KPIs are being met and client milestones are being reached;
- Develop a thorough understanding of our clients products, ScrumLaunch’s service offerings, and internal processes to better upsell clients and build a referral network.
**Daily and Weekly Responsibilities**
- Take inquiries and requests from customers and address their needs;
- Stay on top of accounts, making sure they’re receiving services that are within their budget and meeting their needs;
- Meet regularly with other members of the team to discuss progress and find new ways to improve business;
- Generate progress reports to give to clients and higher-ups within the organization;
- Manage the hourly output for services delivered to ensure contractual obligations are being met;
- Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly.
**Skills and Qualifications**
- 2+ years of professional experience in a customer service role (account management, sales, business developer or another relevant experience in IT sphere)
- Ability to manage several projects simultaneously
- Strong written and communication skills in English (Upper-Intermediate and higher)
- Good attention to detail and organizational skills
**We offer:**
- Opportunity to grow as an expert;
- Regular results-based salary review;
- Flexible working conditions;
- 24 days of paid vacation (working days);
- 10 sick days;
- Office in the city center;
- Friendly and open-minded team;
- English classes;
- Relax and fun zones. | ScrumLaunch | 1y | Sales | upper | 2022-02-01T00:00:00+02:00 | en | 0739b084-e718-54cb-b4c0-86329e54d4d2 | 28,423 |
Account Manager | At **Solidgate**, we build a state-of-the-art fintech product that helps businesses accept payments and ensure a smooth purchase experience for their clients. One-click or recurring payments, we believe no company should struggle over those things. So we make them easy.
**Where we are now:**
• A unified payments platform
• 50+ payment methods in one suite
• 15m+ transactions per month
• 100+ companies went global thanks to **Solidgate**
• 170% annual growth
With fintech on the rise, the future is promising. By joining **Solidgate**, you don’t simply join a company — you join the future.
**The main responsibilities of this role are**:
— Provide operational support to assigned merchants;
— Cross-functional coordination of ongoing tasks;
— Identifying upsell opportunities and growing revenue from existing merchants;
— Strict compliance with established delivery deadlines;
— Arrange tasks in CRM / Ticket system.
**Qualifications**:
— 2+ years of experience in an account management position in top tier SaaS B2B companies:
— Excel and PowerPoint advanced user skills;
— Sales CRM experience (Salesforce, Hubspot, Pipedrive, etc.);
— Level of English Upper-intermediate.
**Feels like a perfect match already**? Get in contact with us!
**What we offer**:
**Great goal**. We’re a forward-thinking company with a very specific goal to create the strongest fintech product on the market. And we want you to be the person behind it.
**Product that inspires you**. We don’t walk the beaten path, we create our own. Solidgate is a complex and innovative payments platform built from scratch, so it’s the best place to experiment, take on challenges, and create something that hasn’t existed before.
**People to learn from**. At Solidgate, you’ll work alongside ambitious high achievers, folks who insist on doing their best work to break new ground in fintech. Believe us, you want them around.
**Make an impact**. Work in a place where things constantly move — because you move them. Although **Solidgate** has been around for 5 years, we’re one of those companies where you can still openly discuss new features with the CEO, pitch your boldest ideas, and participate in the product life cycle.
**Personal development plan**. You are not just the next hire, you are the person who can make a real change. So we’ll do everything possible to help you grow professionally.
We grow fast, and as long as you stay enthusiastic and inspired — you’ll grow fast with us.
**Comprehensive benefits**. Flexible working hours, free meals, medical insurance, education, and many other things that make you feel comfortable at work and outside of work.
**NASA uses Perseverance to explore Mars. We use perseverance to stay on Earth and build one of the best fintech products the world has ever heard of. Are you in**? | Solidgate | 2y | Support | upper | 2022-08-01T00:00:00+03:00 | en | b0de9fab-c556-5766-a25f-b9da09c00397 | 28,424 |
Account Manager | Barbara Bang is looking for a person who will be responsible for our business partners having a top-notch service and a great experience with our brand.
**Responsibilities:**
- Building and maintaining strong relationships with existing business partners
- Contacting clients regularly (phone, Skype, emails, face-to-face)
- Handling customer requests and problems, while providing immaculate service
- Using statistics and reports to analyze client's activity
- Tracking the effectiveness of the product in accordance with the existing contracts
- Updating and recording data in CRM
**Qualifications:**
- At least 2 years of commercial experience in iGaming or B2B product/IT companies in the following positions: Account Manager, Support Engineer, Sales Specialist.
- Excellent communication skills
- Proactive mindset
- Strong organizational skills
- High level of spoken and written English. An additional language (Spanish, Chinese) is an advantage but not essential
- Willing to travel
**You get:**
- Supportive and helpful team of professionals
- Amazing opportunity to be a part of creating company's history
- Professional growth along with the company's one
- Transparent communication and tet-a-tet with managers regarding your success and challenges, because we care
- Possibility to work remotely
- Traveling
Interested? You are welcome to send me your cover letter and CV | Barbara Bang | 2y | Support | fluent | 2022-02-01T00:00:00+02:00 | en | 2ca1ba17-53ec-5afd-a1ca-c6a808eeed38 | 28,425 |
Account Manager | **Beetroot**, a Swedish-Ukrainian social enterprise with offices in Stockholm and Ukraine, is looking to add an **Account Manager** to one of our offices in Ukraine.
As an Account Manager, you will be building very close relationships with our new and existing customers, with the goal of increasing client satisfaction, sustainable profit, and referrals from these accounts. You are our first responder to put out fires and solve urgent requests.
In order to succeed in this role, you need to be service-minded and maintain healthy relationships with a number of important internal stakeholders, so that you can drive difficult topics and changes needed. At the same time, you will have a lot of freedom for new innovative ideas, creativity, and room for their implementation.
Responsibilities:
— Be our customer service guarantor towards clients — setting the bar for client happiness, through excellent communication, flexibility and problem-solving;
— Develop account relationships;
— Identify and pursue opportunities for up-sell and cross-sell;
— Be a go-to person for questions regarding our client’s business, and should always be updated on what their needs are, where their product and business are headed in the future;
— Support colleagues with the right tone of voice and customer care communication;
— Keep relationships close and warm through face-to-face meetings: travel to your clients every 6 months and promote+organize Ukraine visits of clients;
— Coordinate delivery with our different delivery units;
— Coordinate account case studies, learnings, and account passion points so that sales/marketing can target them + new accounts with better communication in the future.
What we’re looking for:
— Previous experience in account management/customer success or comparable client-facing role;
— International business understanding, experience, and mindset;
— Good understanding of IT outsourcing / outstaffing services;
— Proven experience in managing multiple projects/accounts /distributed teams at the same time
— Curiosity and drive to learn about a client’s business and products
— Flexible personality — understanding and solving the client’s needs is a high priority;
— Very strong and customer care-oriented communication skills;
— An affinity for difficult/uncomfortable problems;
— Excellent organizer and coordinator;
— Previous experience working or studying in Nordic countries is a huge plus;
— Good level of English (both spoken and written);
Bonus:
— Strong communication skills;
— You love borsch and/or Swedish meatballs!
— You love the idea of working in a tightly knitted team.
Does this describe you?
There is such a thing as being a “true Beetroot”.
We value people who are eager for continual improvement. Someone who desires to be the most caring, professional, and progressive version of yourself. Your skills and experience are important factors, but your personality, approach, and drive for improvement are what truly make a difference. Our hope is that you will be a team player who can accept responsibility for your work, solve problems pragmatically, and remain highly motivated. It is also important to be outgoing, well-organized, and efficient with a strong ability to prioritize.
Now that we’ve covered the basics, let’s share more about us!
About Beetroot
We are a Swedish-Ukrainian IT company, building dream teams of developers and designers for companies around the globe. As an emerging company, co-producing with other emerging companies, we work with both start-up businesses and advanced businesses. In essence, we are the cannonball for our client’s success. With over 500 team members, Beetroot fosters a family environment. We are a tightly knit group who loves spending time together. Our desire is to provide a cozy workplace full of trust, equality, and steamy bowls of borsch!
Do you like perks? So do we! We provide:
— A work environment with a minimum level of hierarchy
— Family-like culture in a comfortable, well-equipped office
— Great networking opportunities with international clients
— Personal and professional development opportunities
— Competitive salary, paid vacation, medical insurance, and social benefits
— Team building activities: ski trips, Beetroot breakfast, movie nights...and more!
— English lessons with native speakers
— Discounted Beetroot Academy courses
— Annual allowance to participate in competence-enhancing events
What are you waiting for? Shoot us over your CV in English | Beetroot | 1y | Other | fluent | 2021-12-01T00:00:00+02:00 | en | 6802fb1e-b001-5693-92ca-6e9f4add1cc0 | 28,426 |
Account Manager | **Belkins **is a renowned Leader in Appointment Setting with over 500 clients in North America and Europe. We have been consistently rated as one of the world’s top-performing agencies by Clutch, GoodFirms, Inc.5000 with the most recent ratings as Global Top B2B Service Provider by Clutch.
Working at **Belkins **means embedding excellence into every work-related activity and being free to create your own way of doing things while getting all the guidance needed.
-When you’re with us, expect lots of support and encouragement both from your team leads and peers.
-You’ll be working alongside people who love what they do and enjoy sharing their enthusiasm with everyone around them.
-You’ll also have limitless opportunities to explore — whether that means building up new areas of expertise or taking your career in a different direction!
Currently, **Belkins** is looking for an **Account Manager**. This is a great opportunity for any individual looking to take their career to the next level!
**As an Account Manager, you will be:**
-Responsible for ongoing engagements with B2B clients in the United States and Europe;
-Acting as the main point of contact on a day-to-day basis for any client engagement-related matters (contract launch, deliverables, reporting, invoices and etc.)
-Developing and launching B2B outreach marketing campaigns / Content / SEO initiatives (basically any marketing related initiatives) together with the team of SDRs, Lead Researchers, Copywriters, Graphic Designers, and SEO Specialists;
-Managing internal processes to ensure smooth client delivery (task creation, monitoring of deliverables, QA, reporting);
-Working towards monthly and quarterly KPIs in accordance with our strategic metrics like Client Retention Rate, Churn Rate, Upsell/Cross-Sell Rate, and NPS/client happiness.
**You will definitely be successful in this role if you have:**
-Advanced English (C1-C2);
-B2B experience in a client-facing position, with exposure to foreign markets;
It is preferable that you have previous experience in our industry or any related sector: digital marketing, email marketing, PR, content marketing, or B2B sales;
-Excellent presentational skills and experience in presenting complex ideas to corporate decision-makers;
-Excellent communication and relationship-building skills in a group setting;
-The competence and willingness to establish and maintain long-term relationships with our clients;
-Management experience would be advantageous.
**We care for our team, therefore we provide:**
-Competitive compensation;
-Flexible work schedule, remote/hybrid;
-Collaborative, friendly, and hassle-free environment;
-The best possibilities for professional development and career growth both internal and external;
-Cozy and pet-friendly office in the city center with an impressive view from the 20th floor of an A-class business center;
-Best-in-class training and development;
-English lessons, covered by the company, corporate lunch catering;
-Access to corporate Kindle and Internal e-library, Coursera, Internal Learning Wiki;
-Paid vacation, days off, and sick leaves;
-U.S. public holidays are off — we work according to the U.S. calendar;
-Exciting and memorable team-building activities and corporate parties. | Belkins | 2y | Marketing | fluent | 2022-07-01T00:00:00+03:00 | en | f650d38f-f6aa-5df4-add6-835be046e295 | 28,427 |
Account Manager | Binary Studio, a boutique software development firm based out of Lviv and Kyiv, Ukraine, is looking for an Account Manager (Client Relations Manager) to assist in the ongoing support and nurturing of our growing band of satisfied customers.
**Roles and Responsibilities:**
Are you a strong mediator who is proactive in getting stuff done? Do you like communicating directly with clients and building rapport and trust with people? Perhaps you’d like to transform these skills into an exciting career in sales? If so, then we have a very interesting proposition for you!
As an account manager, your task will be to maintain strong, healthy relationships with our valued customers while encouraging the growth of the collaborations (and our company) through various upselling opportunities and mutually beneficial contract negotiations.
This is the ideal job for someone with a mature sense of responsibility and ownership in their work, who isn’t afraid of tackling tricky situations and applying a degree of tact and diplomacy to their interactions with high-profile clients. You will play the role of Binary Studio’s main ambassador and diplomat, becoming the face of the company to CEO’s and product owners alike.
**Main focus:**
• Build and maintain strong, long-lasting customer relationships;
• Manage projects within client relationships, work to exceed client’s expectations while meeting company goals;
• Work with the Sales team to onboard and integrate new clients;
• Liaise between the client and internal teams and Tech Leads;
• Identifies opportunities to grow business with existing clients through upselling and cross-selling and references;
• Conduct regular customer satisfaction surveys, identify weak spots and work to improve them;
• Keep an updated CRM with information on every client, relaying information to our technical/management teams;
• Arrange customer visits and make trips to key clients throughout Europe/North America;
**Other possible responsibilities:**
• Work in tandem with our marketing team, travel to and attend conferences and meetups and introduce our company to our future customers;
• Research, test, and execute a variety of strategies to generate new leads and close deals to increase company revenue;
• Actively reach out to prospective leads through a variety of platforms — email, phone, in person meetings, SMM, and more;
**Qualifications:**
First and foremost, your job will be to interact with people — you are the premiere conflict resolutionist, who will regularly address clients’ concerns and ensure that their expectations are met and that Binary Studio a fair degree of leverage in our negotiations with our existing customers.
Beyond that — your capability to work independently and take ownership over your work is of crucial importance. We don’t want to babysit anyone here, and will expect that you make equal contributions to the success of the company (and yourself!) in turn.
**You must be:**
• Mature and experienced professional with relevant background and at least 3 years of experience (it might be sales in IT or project management);
• A people-person. You need to be a sociable, positive individual who can make a great impression on someone in record time;
• A consummate professional. It is a given that you treat the job with the respect it deserves — be on time, fulfill promises you make to clients, and rise to the challenge/business demands of the job whenever it is required;
• An organized, self-driven worker — you will be operating with a degree of autonomy and are expected to take initiative and produce results;
• A fluent, native or near-native English speaker. You’ll need to be able to communicate in clear English on a regular basis, both in writing and in person;
• Able to travel — you can expect to travel visiting clients, and meetups while keeping up with your other responsibilities;
**It would be nice if you are:**
• Good at networking. You love meeting new people and keeping in touch with them;
• Experienced in project management, specifically in the IT sphere, although this certainly isn’t a hard requirement;
• Fluent in languages (besides English) that fit our target demographic of clients (Scandinavian/Germanic languages are a big plus!);
• Familiar with development technologies and methodologies, or have engineering experience yourself.
**What we offer:**
We expect a lot from our employees here at Binary Studio, and give a lot in return. We don’t brag about being the best in the business without offering a compensation package and work environment to match! You can expect:
• A competitive compensation package
• 19 paid vacation days, plus national holidays, sick leave, and other standard employment perks
• A very independent and results-driven role in our company, where you are free to try to approaches and experiment with new ideas
• Endless opportunities for professional growth, you will build a very strong T-Shape set of competencies in a wide range of areas (from marketing and project management to design and behavioural psychology)
• An inspiring and friendly team who does great work and has a lot of fun together
• A modern, comfortable office, complete with an endless supply of cookies/coffee :)
So what are you waiting for?
If you’re ready to take the plunge and face the professional challenge of your sales career, send us your CV, we’ll be happy to speak with you! | Binary Studio | 3y | Sales | fluent | 2020-03-01T00:00:00+02:00 | en | 0db788e4-2e3d-513e-813c-f545825d669e | 28,428 |
Account Manager | BotsCrew is looking for an experienced Account Manager to join our team.
You will act as a client advocate and work with internal departments to ensure that client needs are understood and satisfied. You may assist with making sales, handling client complaints, collecting and analyzing data, and improving the overall customer experience.
**Who we are?**
BotsCrew is a chatbot development leader recognized by Clutch and Forbes. Fortune 500 companies like Samsung, Honda, Virgin, Mars, Novartis, and others trust us to build AI-powered chatbots that improve their operational efficiencies, raise brand awareness, bring clear ROI, and more.
**What will you do?**
- Help customers achieve their business objectives efficiently by deploying our resources;
- Communicate with clients to understand their needs and explain product value;
- Secure upsell/cross-sell opportunities to continue bringing value to our customers;
- Build relationships with clients based on trust and respect;
- Track and analyze project results;
- Discover new business opportunities;
- Create an account development strategy;
- Participate in pre-sales and discovery sessions.
- Collaborate with internal departments to facilitate client need fulfillment;
- Collect and analyze data to learn more about consumer behavior;
- Maintain updated knowledge of company products and services;
- Resolve complaints and prevent additional issues by improving processes;
- Identify industry trends.
**What will you need?**
- **3+ years of experience in Account Management/Sales at IT company;**
- **Advanced English;**
-** Proven track record of managing top-tier accounts with $100,000+ annual budget under management;**
- Experience working with the global B2B market (primary market — USA, UK, Canada, Australia, Switzerland, and Germany);
- Solid understanding of AI capabilities and its business application (with focus on Generative AI);
- Exceptional verbal and written communication skills;
- Ability to collect, track, and analyze large amounts of data;
- Adaptability and strong problem-solving skills;
- Excellent active listening skills;
- Ability to build rapport and collaborate with others within the company and externally;
- Understanding of consumer behaviors and industry trends;
- Extensive, accurate product knowledge;
- Data-Driven Mindset & Creative Thinking;
- Customer-First Mindset — their success is your success, and the more you can invest in their needs and goals, the more successful you’ll be in this position.
**🌟 Perks & Benefits:**
- Performance-based commission;
- Top-tier Fortune 500 accounts under management;
- 20 paid vacation days + 5 paid sick days;
- Flexible work schedule & top-notch work conditions;
- Competitive salary;
- Remote work with optional office visits (Lviv);
- Unwavering commitment to employee well-being despite ongoing war in Ukraine;
- Medical expense coverage & mental health support;
- Professional development opportunities & mentorship;
- Assistance with relocation within Ukraine or abroad;
- Educational compensation options (courses, workshops, etc.);
- A youthful, talented, and remarkable company culture.
At BotsCrew, we're proud to support the Come Back Alive Foundation and other organizations and individual fundraisers, all working tirelessly to bolster Ukraine's resilience and secure its victory. Given the current circumstances, we've opted to temporarily suspend certain benefits to maximize our impact in providing assistance. Nonetheless, our commitment to our employees remains unwavering, and you can rest assured that these benefits will be reinstated once Ukraine wins. | BotsCrew | 2y | Sales | fluent | 2023-09-01T00:00:00+03:00 | en | fa374e05-3aca-550e-9ea1-86cbb3a81515 | 28,429 |
Account Manager | BSG is a Global communication platform that makes enterprises loved by their customers.
Humanize customer communications using the relevant channels backed by advanced multi-layer analytics and smart filters. Messaging, Authentication, Verification tools with the highest security standards.
What will you do:
Search for clients to sell the company's services to SMB - Enterprise segments.
Negotiating, writing commercial offers, connecting, signing contracts and supporting clients using the company's services.
Market monitoring, competitor analysis.
Fulfillment of KPIs.
Participation in expos and conferences.
Maintaining the CRM database and personal reporting.
Processing clients from the Auto-registration funnel.
Upselling the company's services to existing customers.
Control of customer payments.
Maintaining documentation for existing and new clients.
What are important for us:
English is a MUST;
Proactiveness, good communication and negotiation skills:
Experience in sales of telecom products and services (will be a plus).
What do we offer:
Remote work;
Competitive salary;
24 days of paid vacation;
3 days off if you need an emotional reboot;
Holidays, vacation, sick leaves - according to the local legislation;
Tasks that make you grow;
Supportive team. | BSG World | 1y | Sales | upper | 2023-05-01T00:00:00+03:00 | en | e21aebec-7676-59fe-9f74-d252454da0d5 | 28,430 |
Account Manager | **Closely**, the SaaS all-in-one sales intelligence tool is currently searching for a dynamic and customer-centric Account Manager to join our team.
In this role, you will play a pivotal part in fostering robust relationships with our esteemed clients, guaranteeing their satisfaction, and contributing to the achievement of Closely's financial objectives through efficient implementation renewals and retention strategies.
**Responsibilities.**
**Customer Success:**
1. **Relationship Management:** Serve as the primary point of contact for assigned client accounts, building and nurturing strong relationships. Understand clients' business needs, goals, and challenges to provide personalized solutions and exceptional customer service.
2. **Client Success:** Ensure clients achieve their desired outcomes by proactively monitoring their usage, engagement, and satisfaction. Provide product demonstrations, training, and support to help clients maximize the value of our solutions.
3. **Renewals and Retention:** Manage the renewal process for assigned accounts, ensuring timely contract renewals and high customer retention rates. Address client concerns, resolve issues, and act as an advocate for clients within the organization.
**Corporate Objectives:**
1. **Drive improvement initiatives for critical indicators including:**
a) Net MRR Churn Rate
b) Gross MRR Churn Rate
c) Customer Churn Rate
d) Customer Lifetime Value
e) Average Revenue Per Account
2. Data analysis: identify underlying patterns and drivers impacting these metrics.
3. Targeted strategies: Device and implement to mitigate revenue loss and reduce churn.
4. Collaborate cross-functionally to optimize product offerings, enhance customer experience, and strengthen value propositions.
5. Retention strategies: Develop and execute retention strategies to proactively address customer needs and increase loyalty.
6. Data Analysis and Reporting: Analyze account data, usage metrics, and customer feedback to identify trends, patterns, and areas for improvement.
7. Prepare regular reports and present insights to internal stakeholders to drive informed decision-making.
**Requirements:**
1. Proven 2+ years of experience as an Account Manager, Customer Success Manager or previous sales-based and customer-facing role in the SaaS industry.
2. Strong relationship-building skills with the ability to establish trust and credibility with customers.
3. Excellent communication and presentation skills, both verbal and written.
4. Solid understanding of SaaS products and the ability to effectively demonstrate and explain their value to clients.
5. Demonstrated track record of achieving sales targets, renewals, reducing churn rate and customer success metrics.
6. Analytical mindset with the ability to interpret data and derive actionable insights.
7. Highly organized with strong project management skills to handle multiple client accounts simultaneously.
8. The customer-focused mindset with a passion for delivering exceptional service and driving customer satisfaction.
Join our dynamic team at Closely and be part of a fast-growing SaaS company revolutionising the industry.
**Application Process:**
1. Initial communication with the Heads of Sales
2. Completion of a test task
3. Final interview | Closely | 2y | Sales | upper | 2023-07-01T00:00:00+03:00 | en | 053b439f-440f-5b4b-90a2-064a97a0587d | 28,431 |
Account Manager | **COAX Software is waiting for you, especially if we have in common such point:**
-you want to upgrade your skills;
-you want transparent communication;
-internal mood in team is very important for you;
-you can be a teamplayer as well as a leader;
-sharing knowledge is the key for you too.
**Your main future responsibilities as an Account Manager:**
**Onboarding clients:**
**Day to day work:**
-Constant communication with clients as a single point of contact;
-Managing clients workflow;
-Planning client’s business growth;
-Committed to grow, develop, and scale the development teams.
-Involved in account team member evaluation, on-boarding, and induction for new team members.
-Address employee’s concerns, competencies development, as well as training needs for skills development through the Site Managers or Hiring Managers.
-Handle client communications and prepare client reports;
-operational
-financial
-Communicate client agendas to other staff members.
-Manage CRM-system (or any other place which have all knowledge on account)
-Case solving & constant client service improvement
**Reporting:**
Create regular reports based on clients servicing;
**Feedback:**
-Have scheduled meetings with team members to gather feedback on account
-Have scheduled meetings with clients to gather feedback on account
-Prepares aggregated report for each account
**Sales and upscales:**
-Work with sales and marketing teams to prepare presentations and sales pitches;
-Upsell products and services for existing clients.
-Identifying business opportunities for existing clients
**Offboarding**
**Marketing:**
-Work on knowledge sharing for marketing purpose
-Help to prepare marketing strategies and proposals for existing client
**Finances:**
-AC is responsible for finance / revenue goals for each account
-Monitoring budgets, spending and revenue, and explaining cost factors to clients.
**Strategic:**
-Proactively design new processes to optimize the managed service model.
-Is executor of assigned process
**If this information is interesting for you, let us tell more about some useful tips that you can have after join us:**
-Internal Matrix and Personal Development Plan for every teammate;
-Switching Project System. If you want to change the project, just tell us;
-Medical Insurance;
-Want to work on short-term or long-term projects? We have both types;
-You will be a part of the team — doesn’t matter if you are on a project or not, to find potential project for you — our responsibility;
-Parties. We go out every quarter and party on any occasion (if we do not count our pizza-parties or different tastings). | COAX Software | no_exp | Sales | upper | 2022-01-01T00:00:00+02:00 | en | 16102fd9-a7e8-53c6-b63d-6afd325930ad | 28,432 |
Account Manager | Company: Speed & Function
Location: Remote (with occasional travel co-location)
Status: Full Time
Reports to: Account Management Team Lead
Job Overview
A versatile account management professional with a combination of skills in custom software technology that include conversion, account management and leading teams. The goal is to ensure $1,000,000 annual revenue maintenance with 30% growth managing a pipeline 2 times to that. Working with enterprise level clients primarily.
Job Functions
Primary
- Facilitate understanding and effective collaboration between client and delivery. Understand client’s dreams and aspirations to ensure alignment of their business goals with S&F’s internal goals. To summarize, facilitate and nurture a mutually beneficial partnership between us and the client.
- Collect and leverage data to craft growth strategies for each account. Identify and remove blockers preventing high NPS scores.
- Refine a reliable system of feedback collection from (and provision to) clients so that we can prevent escalations. Quickly resolve escalations with lessons learned, resulting in constant improvement and increased trust.
- Prepare and negotiate proposals for upsells, cross-sells and new project SOWs. Ensure smooth handoffs to delivery.
Refine and create OKRs per account. Current metrics include NPS, check size, turnover, number of closed deals, upsells.
Secondary
- Manage activities of the team and motivate the team to achieve organizational goals.
- Conduct training of team members to contribute to the growth of the company through a successful team.
- Ensure data in our tools is up to date and is in use by the team, which includes Hubspot CRM, Databox, Google Sheets and a few other tools.
- Generate reports (weekly, monthly, quarterly, yearly) to ensure visibility and to provide a clear direction for the growth of the account management practice to top leadership.
Qualifications
Needs
- 3+ years in biz dev and sales or related in the software development field, leading teams.
- Custom software (not SaaS), digital agency or related experience.
- Ambition and ability to take full advantage of growth opportunities that emerge from working closely with the top leadership team and potential to reasonably quickly go to the next level.
- Should share the following values: free knowledge, available education for everyone, open mind, respect to the personality, diversity, technical challenges, intelligence, continuous improvement.
- To implement the mission: To empower and engage people around the world to collect and develop educational content under a free license or in the public domain, and to disseminate it effectively and globally.
- Is a great communicator: skills of active listening, non-violent communication, facilitating meetings, negotiating complicated ideas and concepts.
- Understanding of how huge organizations with a high level of bureaucracy work (meaning long approving, a lot of people involved, etc).
- Ability to build trust and intimacy: easy-going, high level of empathy, etc. (according to Trusted Advisor).
- Ability to absorb a huge amount of information about client’s business and lots of aspects (structure, names, “politics” (meaning internal relations between stakeholders, etc.), projects)
Wants
- Help adopt and practice Agile in your areas of responsibility.
Logistics
Location:
- Full-time remote.
- We have telecommuting flexibility with significant Eastern time zone overlap.
- You might need to come for occasional visits to our locations in Philadelphia and Europe.
- We may also be able to provide you with relocation assistance if you are interested in Philadelphia as a place to live.
- Hours are flexible, but may require availability outside standard business hours.
- Compensation and incentives depend on experience and will be determined during the hiring process.
About Speed & Function
At Speed & Function, we build exceptional custom software applications using today’s most advanced technology. But so do a lot of software engineering firms, so what makes working for us different?
Firstly, we operate out of two continents. Most of our engineers are based in Eastern Europe, and our US Head Office is in Philadelphia.
Second, everyone who works here is passionate about digital transformation, innovation and collaborative software development. However, don’t confuse us with contractors, because we’re not. We are true collaborators. We work so closely with clients that their products are virtually built in-house. This gives our people the opportunity to work with clients in a unique way. Think Collaboration 2.0.
Third, we are striving to build a developmental culture where learning, feedback and transparency are given equal weight to productivity, efficiency and results. At Speed & Function, you’re given the chance to grow, not just technically but as a person. We aim to become better people who produce brilliant work and offer our clients a fulfilling and enjoyable experience along the way. | Speed&Function | 3y | Sales | fluent | 2023-07-01T00:00:00+03:00 | en | 4efc2d11-6ee0-592b-adaf-13e36a2d8d63 | 28,433 |
Account Manager | **Competera** uses Big Data and Deep Learning to change how retailers price. We are known for cutting-edge math ‘under the hood’ and deep expertise in the pricing domain. We are currently seeking a skilled **Account Manager** who can enhance our approach to delivering product value to our customers.
**Responsibilities:**
- Maintaining clients' relationships on a strategic level starting from the first day.
- Ensure clients' business goals are followed while the satisfaction rate is high.
- Conduct training sessions, and induce product adoption.
- Proactively identify clients' needs and pains, and communicate them to Product Owners and the Delivery team.
- Handle incident review.
- Manage change requests, configuration changes and upsells.
- Take control of the renewal process to avoid potential customer loss.
**Starter-kit needed to join the board:**
- Fluent English.
- 3+ years of previous experience in an Account Manager role in the IT industry (B2B).
- Jira/Intercom, SalesForce user.
- Proactive approach to work, high communication skills, responsible and business-oriented.
**Pleasant extras:**
- Previous IT sales experience, preferably in retail.
- Pricing, or Consulting experience.
**You’re gonna love it, and here’s why:**
- Meaningful work in an agile team ever-open to the experiments.
- Fair payout with regular performance-based reviews.
- Remote-first ideology: freedom to operate from the home office.
- Working hours that adapt to your biorhythm and no time tracking systems on.
- Want to learn? Competera loves that and is eager to cover 60% of your training/course fee.
- Paid vacation & sick leaves (20 business days each) + 15 days off.
- Partial medical insurance coverage.
**Let’s price the world together!** | Competera | 3y | Support | fluent | 2023-06-01T00:00:00+03:00 | en | 02c099f8-f34e-5afc-975a-70050dbb20b2 | 28,434 |
Account Manager | Currently we are looking for an Account Manager who will communicate efficiently with our clients and set up trustful communication with them. Super cool possibility to create great customer experience overseas working closely with Facebook and Google algorithms and team of professionals.
**What you will need to do**
— make first contact with new clients
— collect necessary info to keep records in CRM (business goals, clients’ pains, desired budget to spend and preferable means of communication)
— provide clients with suggestions and exceptional support, check them up on any possible assistance
— collect and process clients’ feedback
This is for you if you
— have 1+ experience on similar position of Account Manager with experience in phone calls (inbound, scheduled)
— are proficient with CRM (Intercom, Hubspot, Salesforce, etc)
— speak and write Advanced English
— are client oriented, obtained strong communication skills and business ethics
— are attentive to details and have analytical and troubleshooting mindset
— simply a nice person to deal with:)
**Nice if you**
— have experience with eCommerce and B2B
— have basic knowledge of Google Shopping Ads,Facebook Ads and Dynamic Ads
— previous experience as Customer Success in a Product company
**What we offer**
— opportunities for self-development and attend external educational events and conferences
— 40-hour working week with a flexible schedule and ability to work remotely
— competitive salary with regular compensation reviews
— PE accounting and support
— paid vacation and sick leaves
— team of professionals who will coach and advise
— gym membership compensation
We are passionate about our Team and the product we create, we never stop learning and always stay curious. Come join us to grow together! | RetargetApp | 2y | Support | fluent | 2021-07-01T00:00:00+03:00 | en | ae66b233-4412-5526-86f3-893cd8d47a7a | 28,435 |
Account Manager | Desired Skills and Experience:
• 1+ year of account management experience;
• Proven experience of accounts growth;
• Ability to multi-task and prioritize.
• Ability to work with a big number of internal and external stakeholders;
• Excellent interpersonal and communication skills;
• Experience in e-commerce would be a huge plus
• Ability to create new projects with existing clients through understanding of their business needs.
Previous experience in eCommerce will be a great plus!
Responsibilities:
• Account management and development: building partnership and strategic relations with customers, proactive account development;
• Manage and measure satisfaction and success of the company clients;
• Trouble-shooting at existing projects;
• Monitoring of invoices payment;
• Effective communication with inner company’s stakeholders, care about their satisfaction and qualitative work as well;
• Build a great Customer Journey for each account by providing the high-level services and helping teams in this directions;
• Build plans of work with each account and keep the information up to date in the CRM or other required tools.
Expected KPI’s for this position:
• Revenue growth and contribution margin
• Employee satisfaction
• Customer satisfaction
We offer:
• Competitive base compensation
• Flexible work schedule
• A team of PMO will guide you and provide feedback
• A clear and efficient workflow that prevents overload and burnout
• Friendship and support from our team
• Education in and outside the company
• Sick leave and regular vacation
• Remote work
• Integration events | Elogic Commerce | 1y | Sales | fluent | 2022-01-01T00:00:00+02:00 | en | e52628c8-7593-5163-a06c-08e24065dae2 | 28,436 |
Account Manager | Devox Software is looking for an experienced Account Manager who will join our team!
The ideal candidate will be responsible for building and maintaining strong relationships with our clients, ensuring their needs are met and exceeded.
We will be glad to offer you be responsible for identifying new business opportunities and driving revenue growth.
Key qualifications of the candidate:
— Proven experience as an Account Manager or similar role in the IT industry (e.g. Project Manager)
— Strong communication, interpersonal, and problem-solving skills
— Ability to work in a fast-paced environment and manage multiple projects simultaneously
— Experience in identifying and ensuring scaling opportunities within the account
— Management experience would be advantageous
— Experience in identifying and ensuring scaling opportunities within the account
— Knowledge of IT outsourcing services and technologies
— Strong theoretical and technical background in project and release management, development of policies and procedures
— Upper-Intermediate English level is a must
Responsibilities:
— Responsible for ongoing engagements with clients in the United States and Europe
— Acting as the main point of contact on a day-to-day basis for any client engagement-related matters (contract launch, deliverables, reporting, invoices and etc.)
— Serve as the primary point of contact for clients and manage all aspects of the client relationship
— Identify new business opportunities and develop strategies to drive revenue growth
— Managing product development projects
— Collaborate with the technical team to ensure service delivery meets or exceeds client expectations
— Conduct regular business reviews with clients to review performance and identify areas for improvement
— Prepare and deliver presentations to clients, highlighting the value and benefits of our services
— Ensure customer satisfaction and resolve any issues in a timely manner
We are offering:
— Work in an open professional environment
— Realization of potential
— Unlimited area for self-development and personal growth
— Providing freedom and initiative for decision-making
— Strong corporate management and transparent strategy
— Unlimited area for self-development and personal growth
— A set of benefits like video games, flexible working hours and high salary
— Regular team buildings and celebrations
If you are a self-starter who is passionate about building relationships with clients and driving revenue growth, we encourage you to apply for this exciting opportunity. | Devox Software | 3y | Other | upper | 2023-07-01T00:00:00+03:00 | en | b77685fd-3168-58a5-a5a6-b8bcf080a24c | 28,437 |
Account Manager | Digital marketing hustlers are looking for a new team member to fill our ranks!
Who we are? Respect.Studio is an award-winning digital marketing agency with a key focus on B2B, established in 2015. Essentially — we are a team of digital marketing enthusiasts (or rather ‘digital natives') helping businesses to generate leads and build brands using alternative marketing channels. Our main expertise lies within LinkedIn and we consider ourselves as one of the best teams in this niche.
Who are we looking for?
We are in need of a passionate, proactive and communicative hustler, to build long-lasting and mutually beneficial relationships with our clients. As the bridge between our clients and our team, you are part salesperson, part customer service. You are all about doing whatever it takes to get the job done and put a smile on our clients' faces and keep them happy while looking out for the team.
You are a problem solver at heart, and understand how to communicate good AND bad news with tact and diplomacy. You’re a relationship-building wizard and can make people feel comfortable with you very quickly. You aren’t scared of dealing with challenging situations and know how to keep track of details so they don’t fall through the cracks. You’re a leader and can speak up even when it’s not your area of expertise as well as listen intently to capture key information and subtext in any interaction. You know when to push and when to let things simmer. You help drive us to produce our best results through understanding the client’s business model, marketplace and factors affecting sales, understanding our products, capabilities and techniques while balancing our resources and bottom line.
To succeed in this position, you are an exceptional communicator and team player, have excellent problem solving skills, are resourceful and analytical, adaptable and organized with the ability to build rapport with clients.
Must have:
- Fluent English (at least C1, no exceptions here). You will be presenting us and communicating directly with our clients (orally and in writing) and copywriting in English that sounds native, thus, we need to make sure that your English is great.
- Excellent communication skills — we work as a team, so being a lone wolf will work against you
- Excellent strategic thinking or problem-solving skills
- Attentive Listening, ability to empathize and emotional intelligence
- Attention to detail and organizational skills
- Ability to multitask, self-manage and prioritize (you will be working on multiple accounts at once)
- Ability to negotiate and work towards a win-win outcome
- Previous experience in account management, sales or customer service
- Previous experience in working with with foreign clients or in foreign markets
- Ability to learn fast. It’s okay if you don’t have lots of marketing experience, we are ready to help get you up to speed but you need to absorb it quickly and properly.
- Understanding of Marketing and Digital Marketing basics. You will be part of digital marketing campaigns so you need to understand online behaviour
- Important — 99% of our work is done online, so yeah, we expect you to be a proficient PC user. Most likely, you have no problems with using a laptop, Google Sheets and Google Docs, and different tools but still, need to mention this anyway, just in case :)
- Ability to work in a fast-paced environment
Would be a bonus:
- Experience working in an agency environment (B2B is a bonus)
- Experience working in the marketing industry (agency experience preferred)
- LinkedIn user experience
- Experience working in remote or international teams.
Responsibilities:
You will be working in close cooperation with our Chief Strategy Officer and Operations Manager, to manage client accounts and ensure campaign performance and client satisfaction. You will keep a pulse on all client campaign performance in your portfolio and collaborate with teams across the agency to deliver on contract scope of work. You are responsible for managing client and team expectations as well as increasing overall client lifetime value for Respect Studio. You will analyze campaign performance metrics, lead team discussions on campaign performance, put together campaign reports for clients and report on portfolio health on a regular basis. You will develop pitches and identify opportunities for upselling clients, negotiating changes to contracts and retainers when adapting campaigns for better performance. You also track client billing to make sure the client pays on time and is billed accurately. You will communicate proactively with clients on a daily basis and maintain close relationships with them to improve our collaboration. You are their main point of contact for any questions or concerns they may have.
- Manage portfolio of client accounts and monitor the on-going activities related to them.
- Managing and reviewing progress on client’s campaigns.
- Conducting meetings with the clients as well as informing them about the current work status of their projects.
- Establishing relationships with new clients and maintaining and nurturing business relationships with existing clients.
- Identifying accounts whose revenue may be shrinking so as to address any ‘at risk' customers and reach out to these accounts to ensure they are retained.
- Lead and participate in briefings and brainstorms the team gathering audience and informational inputs required from Sales and the Client.
- Effectively balance multiple projects, deadlines and deliverables in a fast-paced environment
- Actively communicate project status and roadblocks to the Team and the Client.
- Play leading role in troubleshooting campaign performance issues through data analysis and recommendations for improvement.
- Analyze campaign metrics and put together weekly and monthly reports.
- Escalate any client-related issues to the appropriate individuals to retain client accounts.
- Report on client portfolio performance on a weekly basis
- Self-educate on important industry and business themes and topics for various clients
- Maintain ongoing awareness of current trends and best practices, as well as commitment to personal growth and development.
We offer:
- Comfortable office in the city center (10 min walking to Rynok square). Plus, we are moving to a new office in a few months, which might be even closer;
- A friendly, yet professional team, full of interesting personalities whom it will be a pleasure to spend time with;
- Ability to work remotely and with flexible schedules;
- Opportunity to grow quickly as a professional in various marketing areas. Our projects are far from being standard, so you will have a huge space to show your creativity;
- A wide variety of tools to work with;
- Performance-based monthly bonus plus base salary;
- Support and promotion of training (at the expense of the company);
- A personal development plan with clear goals and possible rewards;
- Ability to implement your own initiatives within the company. | AVA LIMITED | 1y | Marketing | upper | 2021-09-01T00:00:00+03:00 | en | 46a297f1-55ea-5f91-8b93-15e9e8dc0188 | 28,438 |
Account Manager | Due to staff expansion, we are looking for a candidate for the position of Account Manager.
**Requirements (must have):**
English level from B2 (Upper-Intermediate) written and spoken
Willingness to learn quickly
Good communication skills
**Will be a plus:**
Background in IT (ideally, recruiting/AM/HR or any position)
Higher education
Confident PC skills
High level of responsibility
Ability to multitask
Time management skills
Experience in a similar position is not required
**Responsibilities:**
Negotiations with new and current foreign clients/online meetings, business correspondence
Development and maintenance of long-term relationships with customers
Preparation of commercial offers
Interaction with other departments of the company | IT-Rex | 1y | Sales | upper | 2023-03-01T00:00:00+02:00 | en | b541dfd9-4d15-5ed3-a28e-71de65361788 | 28,439 |
Account Manager | **DUTIES:**
• Being in touch with PayOp clients (email, Skype, Telegram)
• Explain to clients how the system works
• Solve all questions that customer might have according to the instructions provided
• Transfer specific requests to the relevant department, report to client when the problem is solved
**REQUIREMENTS: **
• Upper Intermediate English level
• Formal Tone of Voice
• B2C experience is +
**WHAT WE OFFER:**
• Timely payment of salaries and regular reviews
• Salary - according to the results of the interview
• Paid vacation and sick leave
• Complete absence of bureaucracy
• The strongest team of fintech specialists ready to support and train
• Complex projects in innovative areas of FinTech and E-Commerce
• International team
We are a rocket-growing company, we double our Team every year. We wish to find new talents who will learn our product step by step, show good performance and be ready to grow with us
Be part of a team that launches the world's best-in-class products | PayOp | 1y | Sales | upper | 2022-07-01T00:00:00+03:00 | en | 0b1cfeef-9613-57d4-a6c9-ac971cec2ea6 | 28,440 |
Account Manager | **EOS Data Analytics** is a software company that works in the commercial space niche, with the main office in the USA and development centers in Ukraine (Kyiv, Dnipro).
We are developing a digital online platform for searching, processing, and analyzing large volumes of data retrieved from satellites. Using regular and custom algorithms, the system creates solutions to the challenges in business development and planet preservation. The tools developed by our team provide individual analytical solutions in agriculture, forestry, oil & gas, alternative energy, and other industries.
**Our key products:**
● **EOSDA Crop Monitoring**, a satellite-driven online platform for precision agriculture.
● **EOSDA Forest Monitoring**, a software for remote management of forest stands thanks to satellite monitoring.
● **EOSDA LandViewer**, an online tool for working with satellite data.
EOS SAT Constellation:
By 2025, EOS Data Analytics is planning to place seven optical **EOS SAT satellites** into the LEO (low Earth orbit). Launching a proprietary constellation of satellites will allow us to control the full cycle of working with satellite data, from taking images to processing. It will also help us increase the precision of satellite monitoring.
On January 3, 2023, EOS SAT-1, the initial satellite of EOS SAT was successfully delivered into a low Earth orbit by SpaceX’s Falcon 9 rocket from the Cape Canaveral Space Force Station in Florida.
As one of the frontier leaders in Agtech Space industry, we are changing the game and we want you to change it with us! EOSDA is actively looking for an experienced **Account Manager** who is hungry to talk to our existing customers and expand their accounts. We want a winner’s attitude; someone who knows how to convince clients to go for more
and will not give up. For this vacancy, you will do a bit of both: typical account management and most importantly account expansion globally.
We are looking for a natural who shares our vision and values, someone who can cope with a fast-growing company, experience cross-functional responsibilities and be ready for a global exposure.
**Primary requirements:**
● 5+ years of successful corporate SaaS products, agro or space;
● Strong communication & planning skills;
● In-depth understanding of company key clients and their positions;
● Demonstrated ability to lead and win complex projects;
● Persuasive track record with medium to enterprise accounts;
● Demonstrated ability to find the key contacts and creating companies structure;
● Fluent English is a must, Portuguese, Spanish or French would be highly favorable.
**Main responsibilities:**
● Build and maintain strong, long-lasting client relationships with C-level executives, customer stakeholders and executive sponsors;
● Understand and track key account metrics (e.g. quarterly sales results and annual forecasts, churn, satisfaction rates, etc.);
● Ensure the timely and successful delivery of our solutions according to customer needs and objectives;
● Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders;
● Collaborate with the sales team to identify and grow opportunities;
● Execute full sales cycle — onboard and integrate new clients, develop existing accounts, have a deep understanding of an account’ company profile, their needs and close opportunities (renewals, upselling, cross-selling);
● Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.
● Develop commercial offers that meet customer’s needs in close cooperation with project, scientific, and technical teams
● Manage all aspects of the account management process (from onboarding to, meetings,
demos, proposals, negotiations & selective material preparation)
● Map out prospect’s company structure and identify key decision makers, budget owners and the prospect’s decision making process;
● Maintain collaborative working relationships with all necessary departments to ensure efficient processing of customer requests to achieve high levels of customer satisfaction.
**Our principles of work**
● Everyone of us is part of something bigger. We're building a company, a leader among the VAS (value added services) space sector companies.
● Leadership at EOSDA means leading the team toward the goals; inspiring and motivating them with your own example.
● Each of us takes responsibility for our decisions and the consequential work results.
● Business processes in the company are supposed to simplify the workflow, not complicate it.
● We are initiative and always on the lookout for new approaches that can potentially make a difference in the world.
● We're open to changes and adapt ourselves to them in order to better achieve the company's goals.
● We are professionals in our field. Learning for us is an important and perpetual process crucial for the company's growth.
● We accept responsibility for our own mistakes. We are learning from our mistakes to not repeat them in the future.
● Motivation is coming from within each of us while the company understands, supports, and develops it.
● We work as a team supporting each other. Teamwork is an essential building block of our activity.
● We stand for transparent, polite, horizontal, equal, and concise communication.
● We build our plans so that we can achieve the main goal (business profit) as fast and as effectively as possible.
● The efficiency of the whole team is the sum total of the efficiencies of all team members.
**On our corporate culture**
We understand the importance of adaptation in the new company. At EOSDA, on the very first day, you’ll get a mentor, a highly experienced co-employee who will help you set up inter team communication. They will explain the goal of the project, the work flow, provide you with necessary documentation and feedback on your tasks. Feel free to ask your mentor any questions.
**We care about our specialists:**
**Healthcare**
● 20 days of paid vacation
● 100% paid sick leave up to 30 days per year
● fully-paid sick leave certificates
● medical insurance
● financial compensation for taking part in sport activities
● financial compensation for coaching and psychologist therapy sessions
● flexible start of working day
**Support**
● financial compensation for expenses related to maintaining the work process (charging stations, power banks, network equipment, etc.)
● financial compensation for co-working in locations where there are no company offices
● corporate gifts on special occasions (starting a family, birth of a child)
● financial support in a critical situation
**Personal development**
● financial compensation for attending language courses
● financial compensation for training events (courses, conferences, etc.)
● financial compensation for creative activities
● financial compensation for child development and leisure compensation
● free access to corporate library, online courses, lectures by Noosphere experts plus you can order books
● chance to take part in meetups as a member or speaker and exchange knowledge
**Recreation provided**
● team buildings, corporate events, quizzes
● social activities initiated by our employees: support for children with special needs, aid to animals, eco initiatives | EOS Data Analytics | 3y | Sales | fluent | 2023-03-01T00:00:00+02:00 | en | 70520efc-7949-5007-a6a8-952b16a1d0d2 | 28,441 |
Account Manager | EPAM Anywhere a global team of 1800+ multidisciplinary IT professionals from 15+ countries, who’re reinventing full-time work perfectly combining stability with flexibility. We engage remote IT talents (Software Engineers, DevOps specialists, BAs, Designers etc.) by different channels including partnership with freelance recruiters and recruitment agencies.
**Responsibilities**
- Search for a wide range of IT recruiters from CIS, Latin America who can join EPAM Anywhere referral program
- Sell and present EPAM Anywhere product and referral program to potential partners
- Negotiate conditions of cooperation, support engagement, and partnership
- Coordinate signing of agreements with external referrals
- Support EPAM Anywhere branding strategies
**Requirements**
- 1+ years of experience as a sales/account manager
- Experience with internet search engines, job boards, LinkedIn, etc.
- High level of English language proficiency
- Good soft and effective communication skills
- Highly result-oriented
- Knowledge of the IT labor market, digital marketing tools, selling products for recruitment will be a great advantage
**We offer**
- Remote work in one of the most large-scale innovative international projects
- Open-minded team embracing better strategies, implementing novel solutions, listening to diverse opinions
- Competitive reward depending on the performance results
- Social package — medical insurance/free medical services, sports, sick leave, and regular vacation
- Free learning: EPAM’s internal learning platform, LinkedIn Learning, language courses, and more | EPAM Anywhere | 1y | Sales | intermediate | 2021-09-01T00:00:00+03:00 | en | eca3ddaf-a510-58a2-9591-34acc50517fa | 28,442 |
Account Manager | eTeam is an international software development company with offices in San Francisco and Kyiv. We’ve been building custom software for our clients, partners and our own products since 2016. Our approach and dedication to agile, iterative development with complete transparency allows us to bring decades of combined experience to new startups and the fresh innovation of a small team to enterprise projects.
**Responsibilities:**
- Be the 1st point of escalation for the customer and facilitate problems resolution;
- Build strong long-term relationships with existing customers/partners;
- Manage and keep track of all the legal, financial, and other agreements with customers/partners;
- Managing existing partners, solving business and technical issues in collaboration with team;
- Develop and execute account management strategies for eTeam's accounts;
- Participate in identifying and implementing account management practices.
**Required skills:**
- 4+ years of proven experience in account management in service (outsourcing) company;
- Experience of working with US, European or Asian companies/customers;
- Written and spoken English on Advanced level (interview may be held in English);
- Highly responsible and reliable, with a strong level of self-awareness;
- Strong presentation and negotiation skills;
- Analytical mindset.
**What we offer:**
- Grow professionally with subsidized certifications, courses, and conferences;
- Improve your English with conversation clubs and direct client communication;
- Enjoy our extra perks: unlimited vacation, flexible schedule, bonuses for important life events, fresh food & snacks in the office;
- Let loose with fun parties, BBQs, online activities and off-sites. | eTeam | 3y | Other | upper | 2021-07-01T00:00:00+03:00 | en | ad3785b0-7db8-588b-9ccc-bf46d248a468 | 28,443 |
Account Manager | Founded in 2001, Acumen International has become a global PEO / Employer of Record with its headquarters in London, UK and a Global Shared Service Center in Kiev, Ukraine. We offer our solutions on over 190 countries to help companies operate internationally in a faster and simpler way, and with no employment risks, which is through international workforce employment instead of own foreign company setup.
We are looking for a highly motivated Account Manager to join our internal team to attract and serve our global clients.
About the position:
Set-up of new projects: review MSA, NDA, employment agreement and other HR documents; employment procedure finalization
Leading current projects: monthly payroll run (checking salary, bonuses, additional benefits, expenses et.), preparation of breakdowns and invoices
Immigration support if applicable (work permit, residence permit, visas)
Liaising with Clients, Partners, Vendors, and Employees
Accounts payable/accounts receivable management
Checking and providing information on local legislations on a regular basis
Working with internal CRM
Monthly reporting on own projects
About the candidate:
Good knowledge of English
Knowledge of other languages is a big advantage
Excellent communication skills (both written and oral)
Finance/Economics/Legal background
Proficiency with Excel
Good typing skills
Open-minded and eager to learn
Recruitment process;
Send your resume;
Phone or Skype interview with HR
Complete survey and test
Technical interview with Global Operations Director
Job offer from Acumen International
What we can offer:
Excellent compensation package
Comfortable office in the downtown area close to Druzhby Narodov subway station;
Excellent opportunity to pursue international career in a global company;
Professional growth and development, training programs;
Fantastic team | Acumen International | 3y | Support | upper | 2020-05-01T00:00:00+03:00 | en | cb4578b8-b3c7-5ee3-8dc9-9e2de060ce36 | 28,444 |
Account Manager | Full-stack technology AdTech company developing programmatic ecosystems, connecting both publishers and advertisers.
Here are some more numbers about us: Fast 24/7 support; 40+ account managers 250+ partners connected and 150+ clients 8 unique integration solutions 2+ days estimated time for development and integration of the platform $5,500,000 our customers have earned over the past 7 years with our Ecosystem solutions and products.
Requirements:
- Upper-Intermediate English level;
- 2+ years of relevant sales experience in RTB, SSP or DSP;
- Good analytical and problem-solving skills;
- Great communication and customer care skills;
- Ability to effectively manage multiple tasks in a fast-paced environment;
- Team player, active and goal-oriented, self-motivated, and flexible person.
Responsibilities:
- Managing existing partners, solving business and technical issues in collaboration with the team;
- Analyzing client’s account data to identify opportunities to increase customer profitability and drive company revenue;
- Monitoring the overall media buying process;
- Renew existing clients with low activity;
- Create, manage, optimize and adjust media buying accounts in various systems;
- Prioritize and manage multiple open cases simultaneously. | IT-Rex | 2y | Marketing | upper | 2023-01-01T00:00:00+02:00 | en | 7c7024b0-32cb-5398-919e-2990e7f99cc1 | 28,445 |
Account Manager | **GetProspect** is a B2B service for sales, marketers, and business owners that allows you to find email addresses based on a contact's name and company using a plugin for LinkedIn. Additionally, the service allows you to find potential customers using our database of 50+ million contacts and 7+ million companies based on more than 10 search criteria.
Every month more than 14 thousand professionals from the USA, Europe, Canada, Australia use GetProspect to simplify their manual work. Our goal is to create a single efficient service that will allow:
● find potential clients;
● convenient to store them in CRM;
● engage in email chains;
● manage transactions.
**Requirements:**
● At least 2 years of experience in a relevant position.
● Level of spoken English - Upper-Intermediate (B2) - Advanced (C1).
● We are looking for an active and goal-oriented employee.
● Good communication skills, the ability to find an approach to the client.
● Experience with European/American markets will be an advantage.
● Inner desire to be organized and learn quickly.
**Main functions:**
● To lead clients, giving consultations on the company's product.
● Constant communication with clients via calls, demos, correspondence.
● Up-sale of current clients.
● Work with retention, development of long-term relationships.
● Collecting feedback on the results of cooperation.
**What we offer in return:**
● Working in a product IT team.
● Assistance in solving problems, allowing you to quickly grow professionally.
● Guaranteed payment of salary (no delay), as well as regular reviews.
● Timeless contract.
● Remote work.
● Flexible work schedule.
● Opportunity for adequate financial growth in proportion to the workload and complexity of tasks.
● Young team.
● Healthy relationships in the team without unnecessary paperwork.
● Registration according to PE (taxes at our expense, we keep tax records).
● We provide Apple equipment for work.
● 24 days of paid vacation.
● 5 days of paid sick leave.
● Medical insurance.
**If you are ready to become part of a cool team and enjoy your results, then we are waiting for your CV!** | GetProspect | 2y | Sales | upper | 2022-06-01T00:00:00+03:00 | en | de9acea7-d789-5f0f-8e79-6d97aa4fcb30 | 28,446 |
Account Manager | Give us a chance, and let's work together!
We are looking for an Account manager to join our team :)
Responsibilities:
- Responsible for the project and Client Success
- Maintain relationship with clients
- Client onboarding
- Obtaining all necessary materials from a Client
- Deep understanding of Client's business model, ICP and VP
- Preparing requests for Dataset and Sequences
- Reviewing Dataset and Sequences, giving feedback to CM and
Copywriter
- Work together with Campaign Manager on a Client's success
- Calls with Client every 2-3 weeks (feedback sessions,
testimonials, product manager)
- Weekly reporting email
- Communication between a Client and SDR (reply questions,
calls bookings)
- Generate new ideas on process optimization and automation
- Constant learning in b2b sales and cold emailing
Goals:
- Shorten the new projects' launch process from 3 to 2 weeks
- 1-2 optimization/automation ideas provided to product
manager every month
- 1-2 new new ideas/hypothesis tested per month
- Increase in reply rate and calls booked rate
- Increase in LTV (variable motivation system is in progress)
- Get testimonials/case studies video from every client
We look forward to reviewing your application and potentially welcoming you to our team! | Ultb | 2y | Sales | fluent | 2023-05-01T00:00:00+03:00 | en | 2868ee74-caa4-5571-a57b-df8e12074025 | 28,447 |
Account Manager | **Govitall** — is the world’s largest international IT product company in the realm of educational projects and driving successful careers. Govitall — is the leading company in its sector. Сustomers from 109 countries give preference to our company’s products so we will not list them all.
**Why work with us? **
The most important thing is for us to work as a team, so we attach great importance to creating a winning corporate culture. At this difficult time for the country and the people, we are looking for those who are now safe and have a stable Internet, but for some reason lost their jobs or need to change it.
Now we are looking for **Account Manager** to join our team!
**
Required skills:**
-English: strong verbal and written communication skills (at least C1)
-Experience in business correspondence
-Experience in conducting product Demo calls
-Experience with any ticketing system (ex Zendesk, Freshdesk)
-Previous working experience - 1 year at same or related position (Customer Support/ Customer Success)
**Responsibilities:**
-Act as the main point of contact in all matters relating to client concerns and needs
-Stay on top of accounts, making sure they’re receiving appropriate services
Manage orders and executors
-Assist with challenging client requests or issue escalations as needed
-Forecast and track key account metrics
-Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly
**What can we offer you?**
1. Full onboarding, learning the specifics of our company
2. Partial coverage of health insurance and professional development
3. 18 days of paid leave, 20 days of paid sick leave
4. Corporate English classes
5. Consultations with a psychologist if necessary | Govitall | 1y | Other | fluent | 2023-04-01T00:00:00+03:00 | en | 6c9ff744-f1a4-51d5-9bd6-574167043d28 | 28,448 |
Account Manager | Gravity is an IT product company where great ideas transform into successful projects. In Gravity we develop effective solutions and tools for business promotion and support.
Now we’re looking for a perfect **Account Manager **to join Gravity team and make great things together. Follow the scope of responsibilities and required skills. If you feel we can fit each other — apply immediately and let’s rock it!
**What will you do:**
- Manage and develop long-term relationships with advertisers;
- Search new connections with advertisers from various locations;
- Interact with partners and resolve their current issues;
- Track and support financial workflow.
**What is important for us:**
- English-level - Upper-intermediate;
- Strong communication skills;
- Experience on the similar positions (Sales Representative, Support Manager, Client Manager);
- Interest in digital marketing;
- Client-oriented and focused on the result.
**What will be a plus:**
- Experience in affiliate or digital marketing;
- Analytical skills.
**Why to be by our side:**
- Comfortable conditions for your productive work and professional growth;
- Friendly environment and powerful corporate culture;
- Work-life balance and practice flexible schedule;
- Internal courses, KSSs and monthly teambuildings.
If you think we are a perfect match, go through our Hiring Process and apply immediately:
1. HR Screening
Thank you for applying, now your CV goes to our recruitment team. If it fits our job description, our recruiter calls you to get some info about you.
2. General interview
We invite you to our office to hold a general interview. It includes technical and HR parts, and takes to 30 mins.
3. Test assignment
It’s time to test your skills! It will show you day-to-day tasks you will face with, and will show us your skills in practice. Good luck with this :)
4. Final interview
We invite you to the final interview and have some get-to-know meeting, where both you and we are able to get answers to all the left questions.
5. Offer letter
We send you an offer and wait passionately for you at our team. Congrats :) | Gravity | no_exp | Marketing | upper | 2021-10-01T00:00:00+03:00 | en | f3b81ae4-4c02-53da-8cc7-79f9f1e3d83c | 28,449 |
Account Manager | Grid Dynamics is looking for Account Assistant to join our team. This is an exciting time to join our company as we continue our significant growth trend.
Responsibilities:
* Managing account’s reporting, schedules, resources and other data
* Liaising with stakeholders to identify and define accurate task requirements, scope and objectives
* Preparing and validating reports, presentations and other data by request
* Handling of the ad-hoc requests: info collection, data research etc.
* SOWs submissions and approval stages tracking
* Managing clients systems accesses for team members and providing assistance with set up
* Scheduling, attending and documenting stakeholders meetings by request
* Preparing and validating invoices and billing statements by request
* Overall monitoring of given processes and handling issues that arise
Requirements:
* Proactive and initiative approach to work tasks
* Intermediate (or higher) MS Excel/GSheets level of knowledge
* Upper-intermediate English level (or higher)
* Great organizational skills, including multitasking and time-management
* Ability to work in a fast-paced environment
* High level of attention to detail
* Ability to work with stakeholders at all levels of the organization
* Excellent written and verbal communication skills
* Previous experience working on IT projects (highly desirable)
We offer:
* Participation in challenging projects
* An opportunity for professional development and growth
* Flexible work hours and a dynamic environment
* Friendly cooperative team and atmosphere
* Competitive salary | Grid Dynamics | 1y | Project Manager | upper | 2023-03-01T00:00:00+02:00 | en | 8d3d3303-2335-501b-8905-40fd71ccb544 | 28,450 |
Account Manager | Grid Dynamics is the engineering services company known for transformative, mission-critical cloud solutions for retail, finance and technology sectors. We architected some of the busiest e-commerce services on the Internet and have never had an outage during the peak season. Founded in 2006 and headquartered in San Ramon, California with offices throughout the US and Eastern Europe, we focus on big data analytics, scalable omnichannel services, DevOps, and cloud enablement.
Min requirements to the candidate:
- 2+ years of experience as DM/Account manager/ PM
- Successful experience of cooperation and direct communication with customers from Europe, US, Australia, and/ or other regions
- Experience in people management, performance management, and supervision
- Experience in IT outstaffing/outsourcing
- Good negotiation and problem-solving skills
- Fluent English
Will be a plus:
- Technical background
- Ability to understand customers’ and employee’s interests and find the best solution for the company
- Understanding the project and process management
Responsibilities:
- Manage client expectations from deliverables perspective
- Establish and maintain relationships with client stakeholders, become primary go-to delivery person on all project matters
- Expanding the team by finding and attracting talent from the market and developing internal team members
- Proactively communicate project status and risks to stakeholders
- Help newcomers to speed up and become fully operational in the team
- Mitigate attrition risks, proactively work with client management on it
- Assess internal candidates for open positions at the client account
- Work with multiple small accounts or a few larger ones. As the main point of contact for many clients, you will be involved in identifying new business opportunities, upselling and cross-selling services.
- Overseeing customer account management, including negotiating contracts and agreements to maximize profit
- Proactive risk management and implementation of mitigation actions to lower the attrition rate9. Selling points for this demand (what is good about project / client / team / etc) | Grid Dynamics | 3y | Project Manager | upper | 2022-09-01T00:00:00+03:00 | en | 8bf175d7-2a8e-593e-926a-e26ce2e357d6 | 28,451 |
Account Manager | Hello! Do you want to fulfill yourself in a large international project and reach a cool level of earnings? We have something for you 😉
Comprehensive investment platform for companies and private investors, TeQatlas (http://teqatlas.com) is looking for an Account Manager! Our platform replaces all existing network and investment management tools by providing highly relevant AI-powered investor and company fit recommendations.
We are expanding our sales department and in connection with this we are looking for the candidate, who will build, maintain and develop long-term and sustainable relationships with partners and customers.
You are our ideal candidate if:
✔ You have experience in the field of sales, especially in crypto projects
✔ You are focused on long-term relationships with customers, not instant profit
✔ You are interested in the field of IT and the opportunities offered by artificial intelligence
✔ You know how to work in a team and interact with professionals from other departments
Our achievements, which you can become a part of:
⭐ TeQatlas has been featured in Fortune, Coin Telegraph, Value Walk, The Block, Irish Tech News and other international media
⭐ The founding team is featured in Forbes
⭐ We always put people first, whether it's our team or our thousands of customers
We are waiting for your CV! | Bystaffy | 1y | Support | upper | 2023-02-01T00:00:00+02:00 | en | f81aea82-c1a6-52c3-b1cc-6ee61c3bd84a | 28,452 |
Account Manager | Hello! We are Lemberg — technology consulting, software & hardware engineering company, based in Lviv, Ukraine. Startups and established businesses rely on our industry expertise to build new products and deliver digital transformation.
Lemberg is, above all, a team of passionate professionals led by a core team that has been meticulously selected for more than ten years now.
Each and every one of our 100+ individuals is highly appreciated for their hard work because we know that Lemberg’s success is based on our people’s achievements.
We value People over Process and constantly looking for motivated, enthusiastic and talented professionals to join us in our journey.
**Necessary skills and qualifications:**
Experience in Sales, Project Management, Business Analytics or relevant role in IT sphere
Fluent written and spoken English
Excellent communication and presentation skills
Client-focused: strong customer service and interpersonal skills for dealing with different types of clients
Team player: work closely with PMO to stay on top of ongoing projects
Proactive: think a few steps ahead of the game to make sure client's expectations are clear and will be met during/after development phases
Sharp mind: identify customers needs and opportunities based on business goals and market data
Involved: build trust and relationships with key stakeholders by regularly checking in on project status and getting client's feedback
Consultant: be aware of key domain trends, new features, competitor products to be able to advise your client on what could be important for their product
Negotiator: know your team well and project specifics to be able to support your team and negotiate with clients during issue escalation times
Good sense of humor and positive attitude towards the work
**Responsibilities:**
Operate as the point of contact for assigned accounts
Develop and maintain long-term relationships with accounts
Schedule regular activities (emails, calls, on-site visits) with accounts in CRM
Coordinate with staff members working on the same account to ensure consistent service, if necessary, attend calls with PMs, demos and retros with the client
Monitor the client’s budget, explaining costs, and negotiating new terms or cooperation models if necessary
Communicate client needs and demands to internal stakeholders
Сoordinate with marketing on case studies, SMM/blog posts
Prepare proposals, SoW, contract attachments, schedule and send out invoices
Reporting to management
**Will be a plus:**
Technical background
**What we offer:**
At Lemberg you will find exciting and challenging projects (check out lembergsolutions.com/work), friendly and engaging professional Team. You will work with Customers located around the Globe, meet them in our office and travel to visit their locations.
Discover more career opportunities for yourself at Lemberg or sign up to receive news about new job openings at our website. | Lemberg | 1y | Other | fluent | 2021-06-01T00:00:00+03:00 | en | c64e5825-0a06-5b72-a74b-5605d764a401 | 28,453 |
Account Manager | Hello! We, **Don't Panic Recruiting Agency**, are looking for an **Account Manager** to join the team of our client, consulting company, **CanSolveIt**.
Remote, full-time.
**CanSolveIt** is a consulting company that provides services on change management and business process optimization. We work with leaders in the construction and energy industry internationally, primarily in the North American market.
We are looking for an **Account Manager** to create long-term, trusting relationships with our customers.
We expect to find a person with a client-oriented attitude, and analytical thinking, who learns quickly and can manage his/her time and tasks without gaps in the working process.
**Important!** The clients are primarily located in PST-EST zones in Northern American markets, so you will need to take this into account when planning your work schedule.
**What we offer:**
- Remote work.
- Flexible schedule.
- Opportunities to grow professionally and personally (workshops, work sessions, external education).
- Paid leave (24 calendar days + 10 public holidays).
- Small and outstanding team.
- Exciting challenges, possibility to be a part of business practices of the American market.
- PC and other work equipment.
- Paid sick leave.
**Responsibilities**:
- Build and strengthen client relationships to achieve long-term partnerships.
- Customer onboarding and training. You will work with new clients and provide them with the skills to use our and partners' products. You will help them solve any problems they may encounter.
- Account management. You will be responsible for ensuring that clients continue to use our and partners' products and derive value from it.
- Upselling our product to customers. You will offer clients additional features of our and partners' products and help them solve their problems. Identifying, upselling, cross-selling, and renewal opportunities and communicating with the sales team regularly.
- Development of training materials. You will create training materials that will help clients better understand our product and its functionality.
Contribution to the onboarding and account management process development. You will help develop and improve the onboarding and account management processes.
- Coordination with Bidtracer support and CanSolveIt QA and Setup teams.
**Requirements:**
- Understanding of business processes and how business systems can be applied to streamline operations.
- Understanding of SDLC. The ideal candidate should have a good understanding of software development life cycle (SDLC) processes, including requirements gathering, design, development, testing, and deployment.
- Analytical skills and attention to detail.
- Excellent written and verbal business communication skills in Ukrainian and English (Advanced).
- Advanced PC skills.
- You need to be able to quickly deal with client software and processes. If you have worked with Bidtracer or other similar CRM systems, this is a big plus.
- Extensive account management expertise. It will be a plus if you have extensive customer service experience as well as a track record of successfully meeting customer needs, ensuring that software meets business processes requirements, and increasing sales.
- Strong communication skills and ability to work effectively in a team.
Note! Business trips abroad are possible. Therefore, it is important to have a legal opportunity to leave Ukraine for a certain period.
**Nice-to-Have Skills: **
- Mathematical background and experience in working with complex formulas via Excel.
- Sales experience. Although not required, having experience in sales can be an advantage in upselling our and our partners' products to customers and achieving business goals.
- Experience in the fields of construction and consulting. This will help you better understand the client and speak the same language as him.
**Recruiting Process**
1. Screening interview with the Recruiter
2. Screening interview with HR
3. Interview with the CEO and Technical interview | Don`t Panic Recruitment | 3y | Support | fluent | 2023-03-01T00:00:00+02:00 | en | 114d90b2-974f-5754-b4b7-4ee9655c6011 | 28,454 |
Account Manager | Hey there!
IT Svit is expanding its Sales team and invites an Account Manager to join us.
We are experts in providing DevOps and System Administration services. We work on the most complicated projects and successfully implement them.
Our goal is to provide our clients with the most up-to-date technological solutions, to help them reach their project goals and to ensure maximum reliability of the software delivery process.
Caring about the client, understanding his/ her needs, developing trusting and long-term partnership relations - this is what we expect from the Account Manager.
What you should know about us:
- IT Svit more than 18 years successfully cooperates with well-funded startups and mid-size businesses, helping them in product development and DevOps-engineering.
- During this time we have successfully implemented more than 1000 projects of different complexity.
- We are working with clients from all over the world, most of them are from North America, Europe and United Kingdom.
- International rating agency Clutch has included us in the TOP 10 of the leading DevOps services providers worldwide and among the leaders of IT Outsourcing market in Ukraine.
Our plans - steady movement forward and more achievements.
Sounds great, isn't it?
Check the requirements below and send us your CV as soon as possible :)
We will be glad to see you as a part of our team!
**Requirements:**
- Minimum 1 year of experience in an in a similar position, preferably in an outstaffing or staffing industry would be a plus;
- High attention to detail and excellent organizational skills;
- High communication skills;
- Commitment to long-term and quality results;
- Positive approach with strong problem-solving skills and an interest in learning;
- Experience with project management tools;
- Speaking and writing English at Upper-Intermediate level;
- Understanding of sales concept;
- Ability to calculate basic sales figures, work with figures;
- Experience with CRM.
**Will be plus:**
- Understanding of DevOps technologies;
**Responsibilities:**
- Developing trusting relationships with clients;
- Cross-sales and up-sales;
- Close co-operation with current clients for potential expansion and increased sales;
- Ensuring on-time delivery of solutions in accordance with the needs and goals of clients;
- Realization of set KPI's, increasing the ROI of the company;
- QBR with clients and meeting with clients to present services, build strong relationships and solve problems;
- Assisting with complicated client requests or solving problems and disputes when necessary;
- Preparing monthly reports for client accounts and co-operating with the finance team to ensure accurate and timely billing.
**We offer:**
- Сompetitive salary in $;
- Team of motivated professionals;
- Remote and flexible work;
- Paid vacation and sick leaves;
- 20 business days of vacation;
- Regular online company events with a chill atmosphere and board games. | IT Svit | 1y | Other | upper | 2023-07-01T00:00:00+03:00 | en | 18012395-096a-5cdb-ae5e-8bb7b515d62e | 28,455 |
Account Manager | Hi there! Palaver Recruitment Agency is looking for an experienced Account Manager with game for long-term collaboration for working on IT product company specializing in the development of software, B2B platforms and SAAS services in the iGaming industry. Remote with flexible schedule.
**Requirements:**
- Understanding the stages of B2B sales and the principles of work at each of the stages;
- Presentation and business negotiation skills;
- Responsibility, attentiveness, sociability;
- Fluent English (spoken and written).
**Responsibilities:**
- Building relationships with clients (casino operators) to influence the release of our games and track the right positioning of them on their websites;
- Be aware of all major projects within the organization and make it your business to know when project deliveries are expected;
- Data analysis – helping identify opportunities for clients for growth and areas where performance has dropped;
- Assist support team with issues affecting clients and Company partners;
- Act as a gate-keeper and point-of-contact; involving prioritising and filtering communication;
- Identify upsell and cross-sell opportunities with existing customers;
- Info on game releases and dates;
- Marketing and promotional tools awareness (Freebets and Rain promo) delivery to the operator;
- Working with other members of the teams and to provide support and cover where necessary;
- Act as a trusted advisor to the customers. Build trust and confidence with customers through clear;
communication and by delivering on commitments;
- Being aware of industry trends, particularly in the iGaming content, to help provide feedback to our game-development team;
- Provide demonstrations and walkthroughs of product capabilities to help increase engagement of the client into the game promotion;
- Participate in of an event from pre-planning, determining resource needs, pre-event marketing, and on-site coordination.
**Benefits:**
- Quick interview process;
- Remote/Office in Warsaw;
- Relocate to Poland;
- Help with accounting;
- Equipment If needed;
- 21 working days of paid vacation;
- English courses;
- Paid sick leaves;
- Medical insurance. | Palavero Inc. | 1y | Sales | fluent | 2022-11-01T00:00:00+02:00 | en | 02fb09a8-f66f-578e-bab2-1d404ede5a14 | 28,456 |
Account Manager | IDENON welcomes talented professionals to join our dynamic company as a Account Manager who will work in the direction of promotion. You will be a key player in the delivery of our products and services, working with some of the brightest minds in the industry.
The following skills are important to us:
— 1+ year of experience in a similar position;
— Self-starter and motivated to succeed individual with highly developed social and communication skills;
— Strong verbal and written communication skills (Upper-Intermediate level of English);
— Good computer skills, working knowledge MS Office and ability to work with new tools;
— Process-driven with an eye for details;
— Understanding of consumer behavior and industry trends;
— The desire to work, learn and develop in gaming industry.
Your future responsibilities:
— Customers websites reviewing and preparing recommendations;
— Coordinating and ensuring a good track of communication with customers and product providers;
— Planning, organizing and tracking promotional activity from product providers;
— Monitoring and analyzing promotion performance;
— Tracking promotional activity execution by customers and ensure process is according to agreed procedures and timeframes;
— Communication with partners and clients, investigating their needs to choose the most effective promotion activities.
What we offer:
— Flexible schedule — You will have the opportunity to choose where you want to work — at one of our comfortable offices or home. We ensure comprehensive company-paid 17 paid days off during the year; unlimited sick leaves and you can request an unpaid leave of absence.
— Medical insurance.
— Learning and professional growth — Expert communities paid certifications and professional events.
— Growth environment — Achieving your goals is much easier with a strong team by your side. It is made up of industry experts and technology enthusiasts who work together towards a common vision. | Idenon | 1y | Support | upper | 2023-08-01T00:00:00+03:00 | en | 7fabe1d2-e3aa-56a7-87cf-e491a83b14d7 | 28,457 |
Account Manager | If yes, then Adavice welcomes you. We are an advertising agency, focused on online marketing with in-house developed sources. And now we look for an active Partnership Manager to join a team.
With us you will have an opportunity:
- to learn basics of digital marketing field during your mentoring period;
- to practice received knowledge while working with real partners from the 1st day;
- to run advertising campaigns;
- to track advertising space results and initiate profit optimization;
- to build strong long-term relationships with existing partners;
- to improve your English day by day.
What we expect from you:
- Upper-Intermediate level of English and a huge desire to improve it with us;
- Existence of potential to communicate with the partners and make sales;
- Existence of analytical thinking and good time-management skills;
- You are proactive and know how to reach your goals;
- You are ready to learn and develop;
- You are sales oriented team player;
- Previous experience will be an advantage.
What we offer:
- Friendly working environment;
- Interesting projects, individual career path, opportunities for self-realization;
- Competitive compensation depending on experience and skills;
- Social package and benefits (paid vacation, paid sick leave, pregnancy policy);
- Opportunity to attend paid seminars, trainings, conferences abroad;
- Unforgettable team events and big company parties;
- Centrally located office with a cozy atmosphere that creates good working conditions;
- We will happily welcome and teach you all you should know for this position. | Adavice media | no_exp | Sales | upper | 2021-09-01T00:00:00+03:00 | en | c10d5fa4-bcdc-54ec-957e-c17ed70ccccf | 28,458 |
Account Manager | If you are communicative, proactive, oriented to result person, who has an experience in international sales/partners attraction - send us your CV.
Responsibilities:
- Searching for publishers/advertisers + their accounting;
- Monitoring the digital advertising market, searching for and attracting new partners;
- Negotiation, implementation of technical integration of partners;
- Building long-term relationships with partners, signing contracts.
Will be a plus:
Understanding of the mechanism of buying/selling online traffic (programmatic, RTB, direct, etc.).
We are international team with offices at Israel and Kharkov; our partners - companies from all over the world, so your English must be at a strong Intermediate level at least. | Ad Experts Media | no_exp | Marketing | intermediate | 2020-01-01T00:00:00+02:00 | en | 8adcbc24-04ae-53c4-b94b-06729ab7436e | 28,459 |
Account Manager | If you are looking to become a part of an experienced and supportive Management team in IT — keep reading!
UNILIME group is looking for a talented Account Manager with the following achievements and criteria:
— Proven account management or project management experience
— Solid knowledge of the English language (at least Upper-Intermediate)
— Strong problem solver, team builder, and communicator with the ability to deal with ambiguity, multiple priorities, and diverse customer environments and internal teams
— Understanding of current IT infrastructure, system architectures, and application software solutions
— Responsibility for managing issues, including development, QA, User Acceptance Testing, delivery to production, and transition to full implementation
— Determine work priorities for yourself in accordance with project plans, timelines, fluid work demands, and implementation policies and practices
**Other advantages:**
— QA/Dev experience
— UI prototyping skills
**Your primary responsibilities will be:**
— Be the primary point of contact and build long-term relationships with clients
— Report clearly the progress of initiatives to internal and external stakeholders
— Allocate and monitor the work of the project team, providing analytical support and direction
— Perform risk management to minimize project risks
— Make sure clients receive requested services in a timely fashion
**Benefits:**
— You will be a part of a great team who are there to help, navigate and share their expertise
— Interesting dynamic projects
— Fully remote or cosy office in Sumy city if you are willing to relocate:)
— Social package: vacation, days off, sick leaves, etc.
— Zero-bullshit culture
**An appropriate candidate will join our Marakas Digital team.** | UNILIME | 1y | Lead Generation | upper | 2023-04-01T00:00:00+03:00 | en | f9f03bcc-2dfe-56cc-b68b-09448d935de2 | 28,460 |