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Account Manager
If you have experience providing first rate service, specifically in online advertising, this job is for you! As an Account Manager, you’ll be part of the Business Operations team and your role is to manage both direct sold and programmatic campaigns, maintaining daily relationships with agencies, trading desks, DSPs and advertisers. Responsibilities include but are not limited to: - Receiving and verifying technical and creative elements, agency IO’s and programmatic requests - Implementing creative in our proprietary ad server and delivery tracking - Analyzing, optimizing and providing recommendations of areas for improvement for all campaigns - Up-selling Deal ID’s - Preparing performance reports and post-campaign analysis - Daily monitoring of campaigns to ensure 100% delivery, including 3rd party servers - Supporting sales executives for any problems with delivery and performance of their campaigns - Maintaining regular and personal contact with clients (media agencies and trade desks) - Programmatic ad serving experience is a must have Who You Are - You are passionate about the world of online advertising, new media and you have a particular appeal for video and engaging digital formats - You are extremely organized, detail-oriented and autonomous - You demonstrate a great sense of analysis - You have business sense and good relationship skills - You are proactive and you know how to adapt quickly - You demonstrate high availability and good resistance to stress - You have a good knowledge – or at least heard about – of ad servers as DBM, AppNexus, Mediamath and are familiar with third party trackers and tags as well as terms like Trading Desks, DSPs, RTB, SSP English is a must.
Luna Media Group LLC
1y
Sales
fluent
2021-07-01T00:00:00+03:00
en
fd2a9af3-08ed-5dc0-aab6-2cdf79fb1688
28,461
Account Manager
In general: Daily communication with the clients Tracking Clients Accounts Oversee and grow all our online products and campaigns, optimize products and data from the CRM. Analyze results using statistical techniques and provide ongoing reports and feedback Collaborating with Senior Account Managers, Reporter and Finance dept. Requirements: English — advanced level (speaking and writing) — MUST! Good communication and social skills; Knowledge in MS Office (Excel, Word); Real-time problem solving; Ability to work in multitasking; Extended responsibility, which means that sometimes you need to work from home after working hours; Attention to details and analytical skills. Will be an advantage: Experience in Sales / Marketing; Knowledge in Finance Markets and IT. Company offers: Working in the dynamic environment Friendly atmosphere and great team experience Competitive salary Corporate events Paid sick lists and vacations Cozy office in the city center
Apomedical
1y
Marketing
upper
2022-01-01T00:00:00+02:00
en
40e177e3-ec04-57d4-84bb-8b9329a0a94e
28,462
Account Manager
**In order to complete all the tasks successfully, you need to have:** - **Upper Intermediate or higher level of English** (proficiencyin any other foreign language will be an advantage - clients from all over the world) - igher education in Philology or Marketing field - 1 year of experience in work with clients - experience in PC usage as well as with Google services **You will have the following responsibilities:** - advise clients on the operation of the platform (via chats, mails) - communicate via phone with existing and potential clients - help clients to choose a strategy for promotion of their products on our platform - regularly check the clients’ activity and the results of their work with the platform - fill out the reports according to the clients activity on the platform in Bitrix24 **What we offer:** salary: rate 18000 UAH + 8000 UAH (as a bonus) bonus system, which is clear, understandable and workable annual performance bonus paid vacation of 24 calendar days, 100% paid sick leaves. flexible 8 hour schedule, Saturday and Sunday are days off work mode - remote (for the period of state of war) comfortable workplace (not open space) after the return to Kyiv 5 minutes walk to the office from Osokorky metro station team: team leader is adequate and professional, colleagues are always ready to help and with a sense of humor opportunity to grow and realize your potential **no cold calls!**
Keyapp
1y
Support
upper
2022-06-01T00:00:00+03:00
en
4840c95f-72ad-55c2-b28d-7baa7433e14b
28,463
Account Manager
ITFin is a system for the management of IT companies Time tracking, planning, delivery, finance, reporting - all tools are automated for outsourcing and product companies. What we expect from our candidates: - relevant experience in software implementation and customer support from 3 years in a product companies - ability and desire to manage several projects at the same time - understanding the client's needs and wishes - punctuality and systematicity - the ability to manage expectations - sociability and sincerity in communication - the inner need to do useful things and help people - English level at least B2 Responsibilities: - active communication (mostly online) with new clients - business analysis of their needs and correlation of this with the capabilities of the system - making presentations and training for users - conducting training and presentations in clients' offices - preparation and implementation of the integration plan for the client - setting up support team processes What you’ll get: - flat hierarchies and short decision paths, openness to new ideas; - participation in foreign, professional events; - flexible working schedule; - reimbursement for professional certification; - annual paid vacation — 18 working days; - paid sick leave — 10 working days; - comfortable office locations or remote work.
ElifTech
3y
Other
upper
2023-02-01T00:00:00+02:00
en
625ff5fd-3f47-536c-bbfd-9add41cc252f
28,464
Account Manager
Join the team of innovative high-end mobile & web development leaders! WeSoftYou works with impact-first companies from all around the globe, using a data-driven approach and continuously increasing our operational effectiveness. Our expertise includes product engineering for E-commerce, Social Media, HealthCare, E-learning, Mobility, etc. WeSoftYou creates web and mobile solutions and custom B2B and B2C applications for various industries and business areas, including Healthcare, e-Learning, Retail, Web3, Fintech, and AdTech. We’re looking for a diligent and result-oriented Customer Success Manager to ensure a high level of customer satisfaction and retention. Our Customer Success Manager will build long-term relationships with the customers and help them achieve their business goals with WeSoftYou 🚀 We expect you to perform such Responsibilities: - Analyze available data to provide recommendations or risks associated with individual clients (account health, NPS, etc.); - Build partnerships and report with CS executives (atmosphere of community to ensure knowledge, feedback, and idea sharing); - Communication with clients through emails, different messengers, and handling meetings; - People management, performance management, and team leadership; - Growth and development of a high-passion and high-performance team, including the implementation of coaching in a fast-paced and rapidly changing environment; - Ensure continuous feedback loops to all functions of the business with a focus on how to improve the customer success engine; - Assist management in developing strategies and methods to grow existing client relations. 👉 Required Background & Competencies: - 1,5+ years of account management or customer success for US or EU clients; - Strong communication and interpersonal skills; - Be comfortable with change management and, more importantly, be able to ensure the adoption of processes, programs, and changes; - Previous experience in Operations/Project Management roles (process design skills) would be a plus; - Skills to inspire and motivate other members of the Customer Success community; - An analytical mindset to translate analysis to actions quickly and test your hypotheses to solve challenging business problems at their root level; - Strong communication skills to translate complex terms and issues into clear and simple concepts, reset expectations with various teams based on the changes introduced, and showcase the value of your team and programs to top executives; - A basic understanding of sales and recruitment processes and the importance of cross-team collaborations; - Experience in planning, organizing, and delivering business reviews, business improvements, process optimization, operational excellence, performance scorecards, and KPIs; - Upper-Intermediate spoken and written English. 👉 What we offer: 📈Professional Growth opportunities: - Ambitious goals and interesting projects; - Ability to contribute to the Delivery framework and knowledge base; - Regular & transparent performance review and feedback process; - Compensation for self-development; - Regular salary review based on performance and results of the technical review; - Possibility for both vertical or horizontal growth (in case you want to try a different path). 🎁 Benefits program - 18 working days of fully paid vacation, 5 days compensated sick leaves; - Unlimited vacation days after 2 years with the company; - Coverage of taxes and free tax reporting support by our Financial department; - Help with individual entrepreneurs’ questions and accounting support; - Financial support and additional days off for various occasions (e.g. marriage, childbirth, etc.); - Internal educational events (WeThursdayYou); - Regular company updates from the CEO (Friday letter). 😌 Comfortable Working conditions - Flexible working hours; - Provision of required equipment; - Hybrid working model (remote or from a cozy office in the Kyiv center); - Gaming room with table tennis and board games. 👥 Community To build community among our employees we keep going with: - Various corporate events; - Celebration of important personal and project milestones (project successes, B-days, anniversaries); - Open door culture (regular one-to-one meetings with HR/PM/Manager); - Support of team members during russian aggression (evacuation, safe accommodation in Western Ukraine, financial support for those who joined the Armed Forces, donations, etc.).
WeSoftYou
1y
Sales
upper
2023-08-01T00:00:00+03:00
en
d745500c-c267-5725-8872-f48628cc7de7
28,465
Account Manager
**Key Responsibilities:** -Negotiating with customers -Developing positive relationships and handling customers’ needs -Communication with the existing customer base as well as attracting new contacts -Maintaining statistics and reporting on each active client -Traffic analytics -Invoicing and tracking of timely payment **Qualifications & Experience:** -Upper-Intermediate English level or better is a MUST -Proven work experience as an account manager or account executive -Ability in problem-solving and negotiation -Excellent verbal and written communication, presentation and negotiation skills -Strong skills in business development -Personal qualities: self-confidence, perseverance, persuasion, high communication skills, quick learner and result-oriented **A BIG Plus:​** Previous experience in sales/account management **We Offer:** -Interesting projects and challenging tasks -Enormous opportunities for self-realization, professional and career growth -5-day work-week in friendly and supportive company environment -Flexible working hours -High Salary (depends on the level of a candidate`s professional skills) -Monthly bonuses depending on performance -24 paid vacation days and paid sick leaves -Professional training program and corporate library -English language courses -Various corporate events and activities -Corporate discounts program -Comfortable working conditions, office in the center of the city
TapMedia
1y
Marketing
upper
2021-10-01T00:00:00+03:00
en
a81a4c1b-7bdc-5c94-adae-d403fc303a2e
28,466
Account Manager
LeadingAds is looking for an Account Manager for Agency accounts. We are providing marketing services in FB, Google and other platforms. LeadingAds is looking for an Account Manager for Agency accounts. We are providing marketing services in FB, Google and other platforms. Our Client Services team serves as the first line of contact with our clients. They identify client needs and work strategically to provide thoughtful solutions with measurable results. We don’t just strive to solve our client’s problems; we challenge ourselves to transform their entire category. Here’s what you should know if you want to be an Account Executive at our company: **On any given day you might** - Serve as the key, day-to-day agency representative for our clients - Oversee internal Marketing department operational work - Implement tactical plans and daily program execution to accomplish our client's marketing objectives - Develop strategic and creative briefs on par with agency and client standards - Participate in the client planning process, including situation analysis, digital media planning, and marketing plan development - Collaborate with creative and interactive departments to digital strategy, review concepts, and develop client presentations - Execute media management aspects of planning and execution **The ideal person** - Has excellent public speaking skills and experience - Has a thorough knowledge of the principles of digital advertising, marketing, and media - Uses an alternative analytical approach to solve interactive problems - Has experience identifying new client opportunities and can act as a liaison to pitch clients on such opportunities - Exhibits a passion for digital marketing and the creative process - Has a track record in problem-solving, and multi-tasking in a fast-paced creative environment **You bring** - 2 + years of experience in a similar role preferably from an agency background - Bachelor’s degree or equivalent - Experience with various projects types, including web, mobile, video, brand, and strategic consulting - Proficiency in fundamental MS Office software including Powerpoint
ADSH
1y
Marketing
upper
2023-09-01T00:00:00+03:00
en
e2f4a04f-fb90-591e-821b-15c21fd53d6d
28,467
Account Manager
Limestone Digital is looking for an Account Manager to expand our team. **Required Skills:** - Experience in digital business with particular emphasis on strategy, consulting, team management, and product development; - Knowledge of technical platforms, business models, subject matter, and trends; - Ability to operate at the strategic level, yet being close enough to the details to add value to clients and be a real support to your team; - Strong negotiation skills; - Demonstrable track record of developing and growing client relationships and leading teams delivering end-to-end solutions; - Sound business acumen, strategic skills, and common sense; - Strong problem solver and creative thinker with gravitas; - Exceptional leadership/management skills and superb oral and written communication, with presentation skills; - Track record of leading teams; - Strong interpersonal and communication skills; - English - Advanced (both written and oral). **Responsibilities:** Client Management: - Develop and maintain relationships at a senior level within the accounts; - Effectively communicate LD's capabilities to address IT needs that support Client’s business objectives; - Develop a deep understanding of the client’s business goals; - Maintain active dialogue with clients through weekly/biweekly meetings and business reviews; - Develop knowledge of LD's offerings to drive multi-stream solutions; - Identify and develop new opportunities from existing clients to achieve our objective of developing a full-service partnership; - Engage with new and existing clients to process new requests or business requirements; - Develop an understanding of key stakeholders in the client organization, including the procurement organization, and have an idea of budget cycles and limits; - Solicit cooperation from the appropriate internal experts in order to demonstrate LD’s capabilities and advantages fully; - Actively seek and monitor client satisfaction, obtaining both structured and informal feedback. Delivery: - Provide leadership and counsel to clients at key points during project delivery; - Have an informed point of view on current projects at all times; - Advise delivery team on how to demonstrate benefits and maximize client satisfaction, assure crisp communication between the client and LD's delivery teams; - Represent client’s perspective to the delivery team and represent LD’s perspective to the client; - Identify strengths and weaknesses of key team members to improve team performance and enhance team effectiveness. Operational: - Manage client financials, and contracts; work with accounting group on invoice generation and payment; - Ensure that client relationship, interactions, and deliverables are in keeping with the spirit of the contracts and that proper change control procedures are invoked when necessary; - Continually monitor and reevaluate the quality of deliverables, processes, and team performance; - Participate or Lead the pre-sales initiatives across existing and new accounts. **We Offer:** - We invite you to join our friendly international team; - Comfortable work schedule; - Zero bureaucracy; - Pleasant working atmosphere; - Interesting projects and challenging tasks; - Opportunities for self-realization, professional and stable career growth; - The optional partial compensation for learning the English language. **About us:** Limestone Digital is an outsource software development company with headquarters in Prague, Czech Republic. We deliver and maintain desktop and web-based applications and systems for a wide variety of SMEs & startups from industries like FinTech, Logistics, Healthcare, Insurance, Sports, and E-gaming. Limestone Digital is a team of extraordinary Developers, UI/UX Designers, QA Engineers, and Project Managers who help our clients by building and operating top-notch engineering solutions in our R&D facilities located in Eastern Europe. Our ideal candidate will act as the point of contact for clients, prospects, Business Unit Heads, and LD leadership. Account Manager will create business strategies, architect and oversee delivery approaches, build successful relationships, and drive business results.
Limestone Digital
2y
Sales
fluent
2022-11-01T00:00:00+02:00
en
40fd6b93-11b1-54a9-8f77-29621d0ae2f9
28,468
Account Manager
**Main required skills:** - Knowledge of using general crypto wallets, crypto trading platforms/exchanges. - Strong IT skills, including data analysis, and database query. - English excellent communication both orally and in writing. - Knowledge of general business software and aptitude to learn new applications; proficiency in Google documents and spreadsheets, Jira. - Skill in building relationships with clients based on trust and respect. - Skill in examining and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and techniques. - Understanding of cryptocurrency market-making business and basic crypto trading. - Understanding of basic accounting. **Essential responsibilities: ** - Communicate with clients. - To understand their needs and explain product value and execute instructions in a timely manner: To build relationships with clients based on trust and respect; To resolve complaints and prevent additional issues by improving processes. - Conducting research to improve business: Analyze customer needs and behavior data and determine how operations can be altered to improve service and increase the value of our business; Maintain updated knowledge of company products and services and industry trends. - Collaborate with internal departments to facilitate client need fulfillment: In part., communicate with the dev team to upgrade, request a new feature system, or bug fix. - Conduct business operations including specializing in using our tools to serve clients: Update system configs, and set up the system according to requirements/instructions in a timely manner. - Report and monitoring: Provide progress reports to senior management and clients; Keep accurate records pertaining to inventory and account notes; Monitor product inventory; Monitor system and client performance on a daily basis. **Desirable skills: ** - Basic trading knowledge/experience. - Have an experience with tools that we use: JIRA, Hubspot, Slack. - Able to understand a basic database query. - Able to use excel/spreadsheet formula (for reports and data analysis). **What we offer:** - Friendly team atmosphere. - Career and professional growth. - Mentoring and support from all colleagues. - Long-term employment with periodical salary review based on the performance results. - Exciting new technologies to learn. - Full medical insurance. - Temporarily all of our team is working remotely, but we have several co-working spaces we will use on occasion.
Openware
2y
Support
fluent
2022-05-01T00:00:00+03:00
en
d2f2c7ad-f036-5cbf-ade9-94969bb23c14
28,469
Account Manager
**Main Responsibilities:** - Assisting freelancers and customers via chat, e-mail and phone; - Handling complaints and issues; - Proofreading career documents (resume, CV, cover letter, etc.); - Monitoring freelancers’ performance; - Creating service guides; - Interacting with other teams to reach project goals and KPIs. **Requirements:** - Advanced level of English (written and spoken); - 2+ years of Customer Support or Account management experience with English-speaking customers; - Ability to quickly cross-check whether a document is written according to instructions and locate mistakes; - Experience in recruiting, CV writing will be a plus. **We offer:** - Work in a strong team with the possibility of professional development; - Comfortable office and workplace; - Compensation for professional learning; - Offsite corporate parties twice a year; - Paid vacation and sick leaves; - Medical insurance.
Develux
1y
Support
upper
2021-11-01T00:00:00+02:00
en
33a63127-597e-5a62-a9c2-a57172729d5d
28,470
Account Manager
**Main responsibilities:** - Processing incoming partnership applications; - Building partnership and strategic relations with exchange representatives, partners, ambassadors and affiliates; - Motivate our existing partners to stay loyal to the company and increase our profit together; - Search and development of new partnerships; - Trouble-shooting at existing projects; - Close cooperation with accounting department **Requirements:** - At least 1 year of experience working on a similar position; - Previous experience in the crypto industry is a must; - Upper-Intermediate level of English; - Understanding of market specifics; - Demonstrated ability to manage external relationships **What we offer:** - Optionally work from the office in Tallinn or remotely; - Inspiring leadership and knowledgeable, creative, genuinely kind colleagues; - Competitive salary offers based on your skills
3commas.io
1y
Marketing
upper
2022-06-01T00:00:00+03:00
en
2aebb502-c6a6-59eb-b9de-4a2555858180
28,471
Account Manager
Main tasks and responsibilities: - To lead the client acquisition process and consistently achieve monthly, quarterly, annual sales objectives; - To find new and develop existing client relationships to ultimately drive revenue growth; - To serve as the primary contact for all client needs, requirements and expectations. This includes but is not limited to the preparation of quotes, providing customer product demo, formal proposals, presentations, management of change requests and responsible for liaising with the financial department; - To provide accurate and on time sales performance data reports and information to co-manage strategic decision-making; - To collection and make analysis of customer feedback; - To participate in the client's business, competitor's analysis. Our ideal candidate has: - 2+ years of relevant experience of active sales (within IT/Fintech company would be a plus); - English - at least Upper Intermediate; - Sales business processes understanding; - Basics of business correspondence and communications; - Experience in Direct и Campaign Outreach; - Experience of prospecting tools (lead feeder, zoom.info, etc.); - Ability to analyze potential business case; - Experience in Demo conducting; - Experience in Cold Calls. In return we offer: - Good opportunities to work with customers worldwide - Competitive remuneration and transparent motivation system; - 100% Health Insurance coverage; - Annual vacation 18 working days; - English language courses; - Fresh fruit and other snacks onsite; - Friendly team with start-up atmosphere.
CEX.IO LABS
1y
Sales
upper
2021-06-01T00:00:00+03:00
en
ad33e01b-7c5c-520a-80b6-11b879eee745
28,472
Account Manager
**Major Goals:** - Customer Satisfaction Retention; - Profitability Growth; - Revenue Growth; - Service Maturity Growth; - Processes and Collaboration Maturity Growth. **Requirements:** - Previous experience as Account Manager, Sales Manager, Project Manager or relevant role - Written and spoken English ~ B2-C1 - Client relationships management experience - Strong multitasking skills and ability to manage multiple projects and accounts simultaneously - Good problem solver - Ability to understand client needs and communicate them to the team - Good negotiation skills - Strong communication and active listening skills - Proficient in time management - Experience with HubSpot CRM is a plus **Responsibilities:** - Understand the client’s business specifics and how it operates; - Establish, nurture, and manage strong long-term relationships with the client company and key people on the client’s side; - Client’s references obtaining: internal (within client’s organization) for upsells and cross-sells and external (other companies) for new accounts acquisition; - Account development strategy and planning and executing them in collaboration with the delivery team; - Client's feedback collection on the team performance, issues, quality of delivery, and company work satisfaction in general; - Contract (new and addendums), invoicing and payment coordination; - Technology fluency to better understand client’s tech ecosystem and project specifics; - In collaboration with team and client’s key people identify the potential issues and problems client business is facing to propose solutions to solve them; - Assist in resolving project-related ongoing issues and problems; - While upselling/cross-selling conduct and coordinate the necessary sales and pre-sales activities, pitching and proposals creation to support account development plan and strategy; - Be responsible for meeting profitability/revenue goals, tracking them, and general financial efficiency on assigned accounts; - Be responsible for gathering data for measuring client satisfaction level. **What we offer:** - Official employment - Office/Remote job - Flexible schedule - Paid vacations and sick days - Ambitious and challenging tasks that we are working on together - English courses, seminars, training, conferences, certification - Corporate events (after pandemic) - Pleasant atmosphere and friendly tight-knit team
AIS Novations
2y
Other
upper
2021-12-01T00:00:00+02:00
en
185cdb20-4d16-5a98-b8d5-c2fbf137cdc7
28,473
Account Manager
Mobilunity is a Ukrainian-based and operated provider of software engineering teams. Our typical clients are European, American and Japanese startups and small-to-mid sized companies working with our teams as permanent and equal extensions to their own software departments. With our collaboration model, engineers get direct access to the client’s technical management and work hand-in-hand with their peers both on the client's side and in Ukraine. We as the Vendor ensure all non-tech questions are solved in a supportive manner. Joining Mobilunity you will get the best from both worlds - strong support and a big community locally, and an ambitious international team. We are looking for an Account Manager to join our existing team to become an Advocate of the interests of Mobilunity’s clients and at the same time - to become a Mobilunity's Ambassador during daily communication with clients. Account manager will act as a main point of contact for clients. He/She will build long-lasting, mutually beneficial relationships with assigned contacts. To succeed in this position, candidates should have exceptional communication, computer, and problem-solving skills. You should be resourceful, analytical, adaptable, quick, trainable and organized with the ability to build rapport with clients. This is a hands-on role that includes interacting with various internal departments, and all the company leadership team. AS AN ACCOUNT MANAGER YOU WILL BE: ●Serving as the lead point of contact for all customer’s matters and helping customers through email, phone, and in-person meetings; ●Ensuring the timely and successful delivery of our services by close communication with else teams; ●Engaging in organizational issues, processes, and workflows in order to help teams operate more effectively; ●Collaborating with various internal departments (HR, Sales, Recruitment, Marketing, Administrative and Accounting Departments); ●Maintaining updated knowledge of company products, services, and our relationships; ●Assisting with challenging client requests, resolving complaints and preventing additional issues by improving processes. MAIN REQUIREMENTS: ●Higher education; ●Experience in Account Management; ●Confident user of G-Suite; ●Exceptional communication skills; ●Excellent active listening skills, negotiation and presentation skills; ●Ability to relate with customers, top management and other departments in the company; ●Ability to manage multiple clients (up to 20) simultaneously; ●Ability to collect, track, and analyze large amounts of data; ●Adaptability, critical thinking and strong problem-solving skills; ●Time management and multitasking skills; ●Strong organizational skills and attention to detail; ●Fluent English to communicate effectively with clients from all over the world (both verbal and written). WOULD BE A PLUS: ●Working experience in IT JOINING THE TEAM YOU WILL GET: ●The friendliest community of like-minded IT-people; ●Open knowledge-sharing environment - exclusive access to a rich pool of colleagues willing to share their endless insights into the broadest variety of modern technologies; ●Fair salary and 100% taxes coverage - don't worry about possible taxes raise - we will get you covered ;) ●Paid vacations and sick leaves; ●Perfect office location after: city-center, 900m from Lukyanivska metro station, a green and spacious neighborhood with lots of cafes and supermarkets nearby; ●No open-spaces setup - separate rooms for every team's comfort and multiple lounge and gaming zones on all of the 2 floors; ●Neverending fun: sports events, tournaments. COME ON BOARD, AND LET’S GROW TOGETHER!
Mobilunity
1y
HR
fluent
2022-01-01T00:00:00+02:00
en
0e16daed-0982-52e3-9ad2-be00c03d1886
28,474
Account Manager
Newxel is an IT Staffing provider that helps to connect business with talented developers in Ukraine. Our mission is to help fast-growing organizations get professional engineers by building and launching offshore development teams and R&D centers in Ukraine. One more goal for us is to help numerous talented IT guys from Ukraine to find their dream job, evolve and gain new skills and experience in successful companies from around the world sharing their values and goals. Responsibilities: — Team onboarding coordination — Customer & Team daily support — Advocating between Customer and development team and guarding the interests/expectations of both parties equally — Build and maintain strong, long-lasting customer relationships — Send invoices & control payments — Send monthly reports to Customer — Cross and upselling of our services — Engaging in conflict resolution in relation to services being delivered and business issues — Participation in Recruitment & Sales Departments internal activities Required skills: — 3+ years of experience in B2B account management (preferably with IT clients) — Successful background in client-management processes — Excellent communication skills — English — upper-intermediate/advanced — Ability to work individually and achieve specific KPIs — Strong organizational and time management skills — Ability to manage multiple tasks — Strong service/client-oriented attitude We offer: — Opportunities to make a difference, to develop and grow — Your opinion matters. You are encouraged to contribute to the processes in the team — Direct cooperation with the customer — Compensation of the tax payments — Company-paid English classes — Long term employment with 20 working days paid vacation — Paid sick leaves ( 10 per year) — Medical insurance
Newxel
3y
Sales
upper
2020-06-01T00:00:00+03:00
en
fd33ba98-0dbb-5d78-aecf-cefe32355050
28,475
Account Manager
**Objectives of this Role** - Act as the main point of contact in all matters relating to client concerns and needs; - Build and strengthen client relationships to achieve long-term partnerships; - Maintain accurate client records, keeping track of any contract updates and renewals; - Work with sales and other internal teams to develop strategic marketing plans and ensure KPIs are being met; - Increase the marginality of the trusted portfolio of clients. **Daily and Weekly Responsibilities** - Take inquiries and requests from customers and address their needs; - Stay on top of accounts, making sure they’re receiving services in the best way; - Meet regularly with other members of the team to discuss progress and find new ways to improve business; - Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly. **Skills and Qualifications** - Internship or professional experience in a sales or customer service role; - Ability to multitask and juggle several responsibilities simultaneously; - Strong written and verbal communication skills; - Good attention to detail and organizational skills. **Preferred Qualifications** - Proven track record of meeting or exceeding quotas and receiving positive customer feedback; - Proficiency with common customer success and customer relationship management software, such as Gainsight or any crm; - Upper-intermediate level of English.
SnoopGame
1y
Sales
upper
2022-01-01T00:00:00+02:00
en
70682ff0-dbc7-5c79-8be7-630b75655144
28,476
Account Manager
Our company is looking for an Account Manager with at least 1+ year experience in IT. The main purpose of this position is to organize work with clients and manage resources. **Requirements:** - 1+ year of experience as an account or sales manager is a must (advantage if in the IT industry); - English - Upper-Intermediate or higher; - Work experience with UpWork, Linkedin, and other services; - Strong written and verbal communication skills; - Analytical and presentation skills. **Responsibilities:** - Handle inquiries and requests from customers and address their needs; - Stay on top of accounts, making sure they receive services that are within their budget and meet their needs; - Meet regularly with other team members to discuss progress and find new ways to improve business; - Generate progress reports for clients and senior leaders within the organization; - Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly. **We offer:** - adequate leadership without micromanagement; - flexible work schedule (work starts from 8 until 12); - paid vacation 15 working days and paid sick leave; - strong team of middle & senior level; - remote work; - opportunities and prospects for professional growth, competitive salary; - bonuses for high results in work and successful interviews; - the possibility of continuous training (with the help of internal and external programs); - compensation coworking.
Softkit
1y
Sales
upper
2023-03-01T00:00:00+02:00
en
32ae79ac-7a3d-5eb3-89f4-5351378b9223
28,477
Account Manager
Our customer is a self-serve advertising platform for Display, Mobile, Native ads, Search traffic and other high impact ad formats enabling advertisers to reach a wider audience through the exclusive network of publisher properties. The account manager will be responsible for buying traffic and growing revenues by seeking and maintaining strong relationships with partners, as well as identifying trends and opportunities, negotiating and closing new partnerships with advertisers, and optimizing their performance. Responsibilities: -Responsibility for each advertiser’s overall revenue and performance; -Daily account management — maintain and grow advertiser performance, data analysis, and ongoing monitoring and optimizations; -Generating reports and concluding action points from the data; -Business development through proactive engagement of advertising networks, direct partners, and other media sources. Requirements: -0.5+ year in a similar role; -Strong analytical skills, including profound experience and understanding of data managing tools (e.g Excel); -Ability to turn raw data into action points; -Target oriented, driven and ambitious person; -At least Upper-Intermediate level of English.
Yael Acceptic
1y
Other
upper
2020-08-01T00:00:00+03:00
en
c88cd705-351f-5cbb-8596-5e2cd5fc4531
28,478
Account Manager
Our ideal candidate: - is a part of Business Development team; - knows how to convince and sell; - understands the business needs of the client (including implicit for the client) - with strong technical background; - has experience with Magento 2; - has a perfect English; - can explain simply and clearly to the client the technical details of the project; - able to make technical specifications for the project team based on the wishes of the client; - organized, attentive, pedantic; - friendly and client-focused. Responsibilities: - sells products and services of the company (including secondary sales); - leads the client from the moment of sale to the transition of the product to support; - closely cooperates with the Development team: transforms the wishes of the client into the clear requirements, participates in setting up the booking of hours, supports both the client and the project team at all stages of the project; - responsible for: sales results, client payments, client loyalty. We offer: - opportunities to learn daily through training, assignments, and collaborating with experts across the company; - access to all necessary tools; - fully remote employment; - a full-time job (8/5) and a long-term contract; - stable amount of daily work, overtimes are really rare; - 20 days’ paid annual leave a year (plus weekends and specific local bank holidays); - the salary that depends on your skills and experience;
GoMage
3y
Project Manager
upper
2021-03-01T00:00:00+02:00
en
fdee18f4-d68e-54a4-af5d-064e474fce17
28,479
Account Manager
Our ideal candidate will have a passion for helping others and a drive to provide exceptional customer service. If this sounds like you, apply today and help us build meaningful, long-lasting relationships that move our business forward! Requirements: • 5+ years of experience as an Account Manager • Excellent communication and presentation skills • Advanced written and verbal English • Knowledge of German language would be a plus Act as the main point of contact in all matters relating to client concerns and needs • Build and strengthen client relationships to achieve long-term partnerships • Maintain accurate client records, keeping track of any contract updates and renewals • Work with sales and other internal teams to develop strategic marketing plans and ensure KPIs are being met • Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients Suggest innovative solutions on the company level to business problems/processes that leverage technology to provide marketing differentiation, efficiency improvements and higher customer satisfaction Daily and Weekly Responsibilities: • Take inquiries and requests from customers and address their needs • Stay on top of accounts, making sure they’re receiving services that are within their budget and meeting their needs • Meet regularly with other members of the team to discuss progress and find new ways to improve business • Generate progress reports to give to clients and higher-ups within the organization • Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly Hands on troubleshooting What we offer: Opportunity to work in International Team • Opportunity to work remote; • Direct communication with Client; • 25 days off • Medical insurance; • English-speaking classes.
Scalors Gmbh
5y
Other
fluent
2022-02-01T00:00:00+02:00
en
5aa6b64e-abf2-55a1-86cb-152999507f10
28,480
Account Manager
Our mission is to make energy balancing opportunities accessible so that anyone can support the renewable energy transition. We are looking for a proactive and results-oriented Account Manager to join our team. As an Account Manager, you will be responsible for managing and developing client relationships, driving sales and achieving revenue targets. This role requires a combination of sales experience, strong communication skills and a proactive approach to customer management. **Job Requirements:** We are seeking a dynamic and goal-oriented Account Manager to join our team at GSB. As an Account Manager, you will play a crucial role in developing and managing customer relationships, achieving sales targets, and staying abreast of market trends. We are looking for an individual who is proactive, self-motivated, and excels at identifying customer needs while keeping up with market dynamics. Fluency in English is a must. **Regular Tasks:** Manage scope and schedules, including prioritization of items and tasks. Conduct cold calling activities Inform consultancies about our propositions Build a strong network of contacts Prepare quotations and energy calculations Familiarity with remote contact tools like Google Meet or Microsoft Teams **The Perfect Candidate for This Position:** Fluent in English Proven ability to open doors and generate leads Consistently achieve sales targets Well-organized with strong lead follow-up skills, including efficient administration Ability to understand and address customer needs and concerns Proficient in asking open-ended questions and active listening Strong communication skills to both share information and collect feedback Collaborative team player If you meet the qualifications and are excited about this opportunity, we invite you to apply by submitting your CV and cover letter.
EcoDigital
3y
Sales
fluent
2023-05-01T00:00:00+03:00
en
5d6650ca-75d1-552f-b9dc-4ccff716133f
28,481
Account Manager
Our mission is to provide our partners with the best solutions for e-commerce in balance with clients’ satisfaction and happy staff. If you think you are the right person for this position let’s start our conversation! Requirements: 2+ year of experience in a similar IT position; English - Upper-Intermediate and higher; Experience in communication with English native speakers; Excellent customer-orientation, presentation and communication skills; Good understanding of the IT industry; Ability to manage multiple tasks and work autonomously; Flexibility in decision making and a good sense of humor :) Responsibilities: Starting relationships with new clients; Day-to-day communication with our current clients regarding any and all matters specific to the Account; Issues troubleshooting; Pre-sales and upselling activities, team ramp up and ramp down; People management - building and managing the team members, including performance reviews; Internal regular operational activities (onboarding, offboarding, contracts, reports etc); Reporting to the clients and CFO; AM processes review and update; Collaboration with department heads; Communication with subcontractors. What we offer: Competitive compensation depending on skills and experience level; Professional and career development; Team that really rocks; Flexible working hours and flexible approach to work; Paid vacation and sick days, national holidays; Corporate events and parties; Certifications, professional trainings, and educational advancement opportunities at the company's expense.
Magecom
1y
Project Manager
fluent
2022-02-01T00:00:00+02:00
en
bbe4e891-8ea4-5b57-941e-3a1242f3df02
28,482
Account Manager
Our product is a new payment system that helps business to collect digital or online payments from their website or app. Requirements: • 2+ years of experience in account management or other relevant experience • Experience in delivering client-focused solutions based on customer needs • Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level • Ability to collect, track, and analyze large amounts of data. • Ability to prioritize among competing tasks • Proven ability to manage multiple projects at a time while paying strict attention to detail • Excellent listening, negotiation and presentation skills • Great written and verbal communication skills in English. Responsibilities: • Generate sales among client accounts, including upsetting and cross-selling • Operates as the point of contact for assigned customers • Communicate with clients to understand their needs and explain product value. • Collaborate with internal departments to facilitate client need fulfillment. • Collect and analyze data to learn more about consumer behavior • Makes sure clients receive requested products and services in a timely fashion • Communicates client needs and demands to employer company • Forecasts and tracks client account metrics • Identifies opportunities to grow business with existing clients • Collaborates with sales team to reach prospective clients • Keep records of client transactions We offer: • Competitive compensation depending on experience and skills • Long-term employment • Career growth opportunities • Compensation for sick lists and regular vacations • English classes with native speaker • Health insurance • Free lunches
Overonix Technologies
1y
Sales
upper
2020-08-01T00:00:00+03:00
en
d8b40783-ca4e-548b-8ec8-017dec4453ac
28,483
Account Manager
Our rapidly growing product-based company is seeking an experienced Amazon Account Manager and Ecommerce Quality Analyst to join our team. In this role, the Account Manager is responsible for managing and monitoring the seller account and ensuring that it is in compliance with Amazon’s policies and procedures. They are also responsible for maintaining accurate records of sales and orders and resolving any issues related to the account. They would develop and implement quality assurance processes for E-commerce product listings, including product descriptions, images, and other media. Responsibilities: - Oversee the e-commerce quality assurance process, including monitoring order fulfillment, ensuring accurate product information, and managing customer service inquiries - Collaborate with our marketing and product development teams to develop new initiatives and strategies for growth - Collaborating with cross-functional teams, including marketing, operations, and logistics, to drive business results. - Staying up-to-date on industry trends, competitive landscape, and - - Develop and implement quality assurance processes for E-commerce product listings, including product descriptions, images, and other media.   Requirements: - 1+ years of experience - Excellent communication skills, both written and verbal - Strong analytical skills with the ability to interpret data and make strategic decisions - Ability to work independently in a fast-paced, deadline-driven environment If you are a self-motivated individual with a passion for e-commerce and a track record of success in managing Acсount's seller accounts and e-commerce quality assurance processes, we encourage you to apply for this exciting opportunity.
VIGO
1y
Lead Generation
intermediate
2023-06-01T00:00:00+03:00
en
df2648bc-3e4f-56b9-b3ef-83dd16fc25c8
28,484
Account Manager
Our targets are ambitious, and we are seeking engaging, collaborative, successful **Account Manager** who have the skills, experience, and track record to make an immediate impact. **Responsibilities:** • Deliver on revenue targets and all key performance metrics • Develop of mutually beneficial relationships with clients of the assigned portfolio, their development • Generate new business opportunities, manage relationships with the existing accounts • Work with regional partners to align resources and strategies on joint opportunities • Form customer's vision and value of Creatio products **Desired Skills and Experience:** • **Fluent English** • 2+ years of experience working with **B2B clients** • Proven track record of meeting quarterly and annual targets • Excellent understanding of different business models: the ability to shape business processes from other industries, understanding the organizational structure of different companies, and the main tasks of departments • Excellent negotiation skills and dealing with customer objections • Knowledge of the basics of marketing (positioning, segmentation, pricing, sales channels, sales promotion) **Will be a plus:** • Experience in SaaS sales **What you should expect from us:** • Collaborative environment. Our corporate culture encourages the exchange of experience and knowledge, readiness to help, and mentoring • Limitless opportunities for career development. We organize plenty of external and internal training. Each employee has an individual professional and career growth plan • Other essential benefits: health insurance, paid vacation, and sick leave
Terrasoft
2y
Sales
fluent
2022-06-01T00:00:00+03:00
en
5ce1e0e8-8619-50c7-8c0b-39cb1d432537
28,485
Account Manager
PayAdmit is looking for Account Manager to join our team! Requirements: • Experience in a B2B sales for 6+ month (Fin-Tech sphere); • English level B2+; • Experience in a direct\active sales; • Experience in negotiating and business correspondence with clients; • Experience in writing business proposals; • Ability to plan sales and work with objections; • Execution of supply contracts for services; • Ability to think analytically and predict; • Ability to work with a large amount of data; • Attention to each detail; Will be a plus: - Experience in Fintech, IT, Cryptocurrency, and Blockchain fields; - Sales of payment channels, experience in payment systems; - Experience as an Account Manager. Duties: - Participation in thematic events and conferences (online, offline); - Managing relationships with customers and partners, including identifying customer needs and problems, organizing communication and interaction, and supporting customer satisfaction; - Searching for new clients and partners, working with potential clients, and promoting the company's products or services; - Researching the market and competitors, identifying potential opportunities to improve the product; - Implementation of sales strategy; - Working with documents including contracts, invoices, CPs, and other documentation; - Analyzing client portfolio and reporting, monitoring client activity; - Communicating with other company departments to ensure customer satisfaction. Working conditions: • Work schedule 5/2 from 10:00 to 19:00; • Remote work; • We provide all the necessary tools for your successful and comfortable work; • Training at the expense of the company (courses, seminars, new and interesting projects); • Learning English at the expense of the company; • Ability to switch between projects and try yourself in different roles.
PayAdmit
1y
Sales
upper
2023-08-01T00:00:00+03:00
en
c35ab99a-5626-56dd-8fa3-76d71eab4aaa
28,486
Account Manager
PAYTECHLAB is a technology company specializing in fintech software engineering. Our team of experts is dedicated to providing top-notch customer service and ensuring our clients receive the best possible payment solutions for their needs. We offer: - Opportunities for growth and other benefits; - Positive environment, friendly and professional team; - Opportunity for implementation of your ideas in launching new products; - Lack of bureaucracy and a high degree of autonomy; Requirements: - 2+ years in a similar position (payment field will be a plus); - Fluent level of English; - Strong communication and interpersonal skills; - Proactivity and client-orientation skills; Responsibilities: - Maintaining strong relationships with clients and partners through regular communication in operational, technical, and commercial issues; -  Ability to understand clientsʼ needs and resolve their problems; - Ensuring client satisfaction by providing ongoing support; - Close cooperation with IT, business, and product teams.
PAYTECHLAB
2y
Support
fluent
2023-05-01T00:00:00+03:00
en
badfc929-657c-59b0-aaa3-13b550e99a5f
28,487
Account Manager
**Please note, we will consider candidates only full-time in an office.** **Skills and qualifications** • Experience in the Online iGaming industry not less than 3 years. • Satisfactory problem-solving skills to help resolve customer complaints or needs; • Excellent verbal and written communication skills to communicate product ideas to clients; • Up-to-date understanding of the industry’s consumer behavior; • Strong customer service and interpersonal skills for dealing with different types of customers and clients; • Exceptional analytical skills for analyzing client data; • Time management and multitasking skills in order to handle multiple tasks and clients at once; • Advanced motivational and negotiation skills; • Strong organizational skills and attention to detail. **Duties and responsibilities:** • Communicating with clients to ensure that all of their needs are understood and addressed; • Building strong client relationships to maintain old business and acquire new customers; • Collaborating with various internal departments to ensure that they fulfill all customer requests; • Resolving complaints and keeping track of all processes that pertain to the client’s desires; • Acting as the client’s representative in a firm to ensure that their demands are met with a focus on improving the customer experience; • Collecting and analyzing data concerning consumer behavior to understand changing needs. **We offer:** • Work in a skilled team and interesting tasks; • Decent wages; • Paid vacation 24 days; • Comfortable office near m. Zhytomyrska; • 7-hour working day; • One day per week can be remote; • Modern game room (few PS4, ping-pong table).
BOSS. Gaming Solutions
3y
Marketing
upper
2022-07-01T00:00:00+03:00
en
61c8df66-307e-5efb-bca5-f5d8487c9687
28,488
Account Manager
**Powercode** is looking for an experienced **Account Manager** who will join our team! The ideal candidate will be responsible for building and maintaining strong relationships with our clients, ensuring their needs are met and exceeded. **Key qualifications of the candidate:** - Proven experience as an Account Manager or similar role in IT or tech-related industry - Strong communication, interpersonal, and problem-solving skills - Accuracy and system approach to working with documents and finance - Ability to work in a fast-paced environment and manage issues of several clients simultaneously - Knowledge of IT outsourcing/ outstaffing services and processes - Upper-Intermediate English is a must **Responsibilities:** - Manage and control ongoing engagements with clients - Act as the main point of contact on a day-to-day basis for any client matters (contracts, deliverables, reporting, invoices etc.) - Serve as the primary point of contact for clients and manage all aspects of the client relationships - Identify new business opportunities with existing clients and develop strategies to drive revenue growth - Collaborate with the technical team to ensure service delivery meets or exceeds client expectations - Ensure customer satisfaction and resolve any issues in a timely manner **We are offering:** - Schedule: Monday-Friday, approx. 9:00 to 18:00, business hours may adjust to clients` time zones - Remote work - Lack of bureaucracy, openness to improvements and any discussions - Great team, work-life balance
Powerсode
3y
Other
fluent
2023-06-01T00:00:00+03:00
en
64cafd20-5719-5e85-9869-8d1bfef9bdec
28,489
Account Manager
**Project:** Is a web application, SaaS system. The goal of the project is to make an efficient software that will help businesses eliminate the headache of keeping track of paper proposals and equipment orders helping your company work smarter not harder. The project helps any company that operates in the service field become efficient by simplifying the process and by making it easier to keep track of sales. There is 1 AM on the client side, who will introduce the process. **Team Size:** 3 back-end devs, 3 front-end devs, 1 mobile dev, 1 QA. **Schedule:** Monday-Friday from 18:00 - 03:00 at night (Kiev time), after adaptation 15:00 - 24:00 because customer communication from the east coast. **Start:** ASAP **Requirements:** • Excellent level of English (Advanced), experience in negotiating in English; • Excellent verbal and written communication skills; • Be able to take responsibility; • Strong experience working with clients; **Responsibilities:** • Communication with client; • Show how the system works and answer the questions; • Make Skype & Zoom calls; • Create new accounts (test appointments). **We offer:** • medical insurance and paid vacation; • paid courses, training's, conferences; • free access to the gym + yoga; • drinks, fruits and sweets in the office; • corporate events.
Join.To.IT
1y
Support
fluent
2021-12-01T00:00:00+02:00
en
6747c09c-0166-5880-bd7c-a5b6f0a2e2f5
28,490
Account Manager
Qencode, a leading force in the technology industry with a specialization in online media and video streaming, is looking for an energetic and talented Account Manager. Our innovative team is developing technology at a rapid pace, and we need you to help us showcase it to the world. This is a rare early-career opportunity to make a substantial impact in a thriving company. **Your Role as Account Manager** In this dynamic role, you will work closely with our CEO to support strategic account growth, customer retention, and lead nurturing. Working with our global clientele, including industry giants in technology, media, and entertainment, you'll play a vital part in shaping and executing our sales strategy to align with the organization's long-term vision. **Thing you'll get to do** **A. Appointment Setting & Client Relationship Management:** - Expand existing accounts with new products and features. - Cultivate long-term relationships with key accounts. - Schedule client meetings with tech and media companies. **B. Lead Nurturing & Prospecting:** - Utilize platforms like LinkedIn for targeted networking. - Harness CRM tools like HubSpot to streamline new user support. - Analyze market trends and develop new sales strategies. - Identify new customers in top-tier technology companies. **Skills** - Some experience in sales, particularly in sales development and account management - Some experience CRM tools like HubSpot and social media engagement. - Some exceptional skills in negotiation, conflict resolution, and analytical thinking. **Benefits & Opportunities** - Work remotely. always. - Opportunities for strategic planning and negotiation with top-tier clients. - Our diverse and innovative environment encourages the sharing of unique perspectives - Interesting work experiences leveraging cutting-edge sales technologies. - We are committed to your continuous growth.
Qencode
1y
Sales
upper
2023-08-01T00:00:00+03:00
en
28f30bdc-ec24-5f81-9e29-b19b6f118bf5
28,491
Account Manager
RAINMAKER is multi-vertical affiliate network with its casino products in T1 countries. We are looking for an Account Manager who will join us! **Responsibilities:** - Execute communications with customers – personal and via telephone or email, in line with standards and processes - Respond to customer's requests professionally - Provide specific information regarding the services and products of the company - Assist customers in the process of integrating and launching ad campaigns - Identify clients` needs and develop the best practices to help them to reach their desired outcome and results - Engage clients daily and work to grow existing accounts while meeting all their needs - Obtain, review, and process new partnership inquiries - Prospect, develop, and close deals that will drive new revenue streams and new customers - Work closely with all teams to onboard new clients - Develop and maintain in-depth product knowledge - Analyse campaign results and develop the best practices for effective work Lead records in the CRM and provide reports **Requirements:** - Fluent English - 1 year+ experience as an Account Manager in affiliate networks - Experience in managing relationships with Advertisers in multiple verticals at the same time - Knowledge of customer support processes - Strong knowledge of the most common payment models like CPC, CPM, CPL, CPA, CPS, Rev Share - Working experience with MS Office Word, Excel, PowerPoint and Google Workplace tools - Ability to identify and understand customer needs and requirements - Well-developed verbal and written communication skills - Organizational skills, including attention to details and multitasking skills - Excellent analytical and problem-solving skills - Strong motivation and flexibility to function in a fast-paced environment **We offer:** Private Health insurance (employee and family members) Paid vacations and sick-leaves Lunch provided in office every working Gym partial refund Birthday/Company Anniversary Benefit Work permit support if required Above-mentioned benefits are available for employees with contract of employment, in other cases the list of benefits will be different.
Rainmaker
1y
Marketing
intermediate
2022-10-01T00:00:00+03:00
en
d087d915-4172-5bb6-80ee-c0f0d4e31688
28,492
Account Manager
RegDesk is looking for an Account Manager RegDesk is a leading AI-enabled regulatory information management software for medical device and diagnostic companies. It allows regulatory affairs teams to prepare, manage, and publish international submissions and gain approval within unprecedented timelines. We offer our services globally and have clients from different countries worldwide. If you are looking for an opportunity to build relationships with clients and lead projects, if you are tech-savvy and have a background in Account Management, then we want to hear from you. Job type: Full Time Responsibilities: · Build long-term relationships with clients, customers, partners from onboarding to advising them throughout their customer lifecycle. · Coordinate with the team to ensure customers' success product or service and appropriately debut new products relating to client needs. · Identify at-risk clients, resolve conflicts and advise them until they succeed with product or service. · Partner with teams that contribute to client accounts to define a strategic plan and execute high-performing campaigns for clients. · Present KPIs to key stakeholders and consistently meet deadlines. · Manage projects involving complex work streams and cross-functional collaboration for new and existing projects. · Provide product feedback to the RegDesk development and management team. · Provide help when needed in the Data department Requirements: · Bachelor's degree, preferably with a concentration in Marketing, Business Administration, Communications, and Science; · Minimum of two years of experience as an Account Manager; · Minimum of two years of experience as a Senior Associate; · Comfortable working with life sciences clients; · Excellent oral, written, and presentation skills; · Ability to manage multiple projects with strong attention to detail; · Ability to work in a fast-paced environment and adapt to changes. The working hours start from 9 am EST timezone. Training will be provided at the start of the job. We are an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, or other characteristics protected by law.
Regdesk
2y
Support
fluent
2022-11-01T00:00:00+02:00
en
66dae34e-7698-535a-aa4a-dfa146890914
28,493
Account Manager
REQUIRED SKILL: 1,5+ years of experience in IT industry and experience in negotiations with Western partners/clients Highly developed communication skills Developed empathy: the ability to listen and hear the client, to communicate with him in his coordinate system, Learning to get things done Effective time management skills Skills to prioritize and carry out important but not immediate tasks for long-term success English level - upper-intermediate or higher WILL BE A PLUS: Experience with outstaff projects RESPONSIBILITIES: Managing client expectations Customer satisfaction management Quality assurance of the work performed in front of the client and the development team on our side Influence on the composition of the development team, its style of work in accordance with the business objectives of the specific client Developing positive relationships in a way that best meets the client’s business needs Improved and refined client agreement on win-win basis All financial and administrative matters with the client, including both regular invoices and accounts and individual case negotiations Increase in team size before selling our services under current client agreement Detecting hidden and potential problems, influencing them and then solving them Client feedback and feedback on success of client interaction on a regular basis Ensure and track timely payment on a regular basis Price negotiation with current client Resolution of problems between company and client Getting referrals from the client for subsequent sale of our services WHAT WE OFFER: Healthy workplace environment Strong and friendly development team Competitive reward Compensation for education Flexible schedule 15 paid vacation days, 7 paid days-off Office in the city center
Fluvius
2y
Project Manager
upper
2020-10-01T00:00:00+03:00
en
46dca862-f835-52a1-b5c8-6e1949de9935
28,494
Account Manager
**Required skill:** — Fluent English is a must; — Proven business development experience in digital agency/startup/it company; — 2+ years overall sales area experience (account, sales, retention); — A proactive and positive business attitude; — Creativity and flexibility is a must; — General understanding of development process and technologies for web and mobile apps; — Ability to resolve any stress situation/negotiation in a polite way, pressure resistance; — Experience in communication with businesses abroad. **Responsibilities:** — Cover the sales cycle stage from the contract signature and meeting existing client; — Handling overdue, aftersale supervising, upsale, increasing customer life cycle, alarm about the issues with the highest speed; — Communicate with decision-makers and close the upsales (solely or in a team with Salesperson); — Generate ideas on how to improve sales/upsales activity. **We offer:** — Meaningful projects; — Development of niche expertise; — Strong management: 20% of seniors (tech leads & solution architects) Individual employee development plans / personal roadmaps. **Benefits And Perks:** — Regular salary reviews; — Compensation for external training; — Internal trainings; — Medical insurance; — Free individual and group English lessons; — Large gifts for significant dates and events; — Hybrid work model (office or remote); — Cool offices in Kyiv and Zaporizhzhia; — Paid vacations; — Sick leave. Do not hesitate and send your CV!
S-PRO
2y
Support
upper
2021-08-01T00:00:00+03:00
en
e86528b9-41ef-5588-8523-733c9af89917
28,495
Account Manager
**Required Skills** 🏆 — 1+ year experience in IT as PM/BA/PO/QA/customer support; — Great communication and presentation skills; — Great English (both written and spoken); — Experience with startup engineering approaches; — Huge desire to learn; — You are a pro-active person. **Would be a plus** 🏅 — Experience with engineering approaches; — Experience in IT sales; — Experience with PM tools. **We offer** 🌎 — Work with great companies from EU/US; — Ability to drive technical decisions; — 100% remote work; — Friendly and skilled team; — Competitive salary & regular salary reviews; — Attractive compensation package (vacation, sick leaves, sports & healthcare, education budgets, etc); — Professional growth & regular performance reviews; — Smart and open to ideas management; — Business and team trips. **Duties** 🛰 — Launching accounts (not selling); — Weekly reporting; — Be a best friend to customers; — Day-to-day communication with Customers and remote dev team; — Solve “impossible” problems; — Be a deal-breaker, be able to say “NO” when it’s needed.
Elixirator
1y
Other
upper
2022-02-01T00:00:00+02:00
en
9d01c767-d5df-528f-b4a9-54eeca62a953
28,496
Account Manager
**Required skills:** — 1+ year of experience in account management; — Perfect written and spoken English (upper-intermediate at least); — Positive, enthusiastic hands-on approach; — Ability to negotiate successfully; — Strong time-management and organizational skills; — Ability to multitask and prioritize; — Desire to learn and progress; — Confident PC user. **Would be a plus:** — Experience in working with B2B clients; — Relevant experience in iGaming, especially with partnership/affiliate program; — Sales experience. **We offer:** — Being a part of an international team focused on excellence in product development; — Support from colleagues and automatization of time-consuming processes; — High-level compensation and regular performance-based salary and career development reviews; — Flexible working schedule; — Opportunity to work whether in an office or remote; — Unlimited vacation and sick leave policy; — Compensation for courses, conferences, workshops, etc.; — Education Foundation in learning something new (professional or indeed personal interest); — Summer corporate retreat and regular team-buildings; — Referral program for employees; — Free corporate English lessons. **Responsibilities:** — Working closely with our Partnership Program Product Owner; — Direct communication with B2B clients and developing long-term relationships with them to increase their loyalty; — Introduction and welcoming for new clients on our product; — Clear communication with the clients and address their concerns and resolve any conflicts that might arise; — Identifying client’s needs and making valuable offers; — Preparing recommendations for product improvement in response to the client’s feedback.
Gamingtec
1y
Sales
upper
2022-08-01T00:00:00+03:00
en
e9241e33-0df7-5f97-82f1-7bbe372e11da
28,497
Account Manager
Required skills • 3 + years of experience in sales, digital marketing, product marketing, and/or creative copywriting in a professional capacity OR copy creation in a marketing and communications role that could translate to online • Excellent reading and written language skills (English) • Ability to work in a fast paced environment and adapt to changing priorities • Ability to effectively foster cross-functional relationships across teams (e.g. Sales, Product, Project Management, and Tech Teams) • Excellent organizational and time management skills • Bachelor's degree in a technical field, Marketing, Communications or English preferred • Self-motivated with the ability to take ownership of deliverables and outcomes Responsibilities include: • Key Account Management • Troubleshooting and support • Copywriting • Creating marketing strategies for partners • Product Documentation • Collateral Creation and Content Creation (Internal and External) • Creating Product Release Notes • Working cross-functionally to refine product descriptions, with a dual-focus on a partner sales enablement • Develop training, knowledge base, website copy for the website as needed • Creating informative and instructional releases announcements, training materials, enablement kits, newsletters, and related marketing materials • Developing and implementing effective communication strategies that build customer loyalty • Managing several projects to guarantee all content is publication-ready. • Respond to communication-related issues in a timely manner We offer • Salary fixed in USD; • Social package (24 days per year of paid vacation, paid sick leaves); • Friendly team and professional management; • Many social events and parties; • Continuing education and training; • Friday lunches and drinks and much more...
Siteplus
3y
Marketing
fluent
2021-02-01T00:00:00+02:00
en
8b035a7a-1281-5cf3-9297-921bf489fb80
28,498
Account Manager
**Required skills:** - English - fluent conversational level is a must - 2+ years of experience in IT as an Account Manager, PM or another relevant role - Excellent verbal and written communication skills to communicate product ideas to clients - Presentation and negotiation skills - Good with multitasking and time-management **Responsibilities:** - Maintenance and development of existing clients - Provision of services and fulfillment of the terms of contracts - Maintaining good relationships (Deploying and maintaining customer satisfaction level) - Additional sales (Upsell / Cross sale) - Attraction of new clients (Building referral network) - Conducting presentations and business negotiations - Development and implementation of customer loyalty programs document management for projects, work with CRM **We offer:** - Competitive salary with regular review - Possibility to work remotely - Friendly team and enjoyable working environment - Flexible work schedule - Compensation for sick lists and regular vacations - State holidays - Quarterly event - English lessons
Upplabs
2y
Sales
fluent
2021-03-01T00:00:00+02:00
en
0528a117-4a6a-5484-8840-c1a4cbaf26eb
28,499
Account Manager
Required skills: — Experienced with managing or working with international customers — Experience with a software or internet company in relevant position like Account Management or Project Management — Must! — Team player — Self motivated, detail oriented, self managed, team player, multitasking — Service and business orientated with excellent interpersonal skills — Strong analytical and problem solving ability — Knowledge of internet advertising As a plus: — Experience in the online gaming industry — At least 2 years experience or background with Customer Services/ Customer Support B2B We offer: — Comfortable workplace in a modern and spacious office near metro Vasylkivska — Full work with a flexible schedule of visits — Motivating wages, social guarantees — Health insurance — Modern and high-quality working equipment Responsibilities: — Be on top of customer business model, including: — Marketing strategy (i.e. Bonuses, Admin usage, etc.) — Retention and Conversion strategy — Responsible for customer performance and revenue growth by making strategic recommendations using: KPI(s) & Benchmark analysis — Operational audit — BI tools — Managing customer requests and needs — Providing first level business support — Escalation point for technical issues
Livevision
2y
Other
upper
2021-06-01T00:00:00+03:00
en
82a978f2-3385-50ad-a439-ae7de7968230
28,500
Account Manager
**Required skills** — Experienced with managing or working with international customers — Experience with a software or internet company in relevant position like Account Management or Project Management — Team player — Self-motivated, detail oriented, self-managed, team player, multitasking — Service and business orientated with excellent interpersonal skills — Strong analytical and problem-solving ability — Knowledge of internet advertising — Will be responsible of hitting the targets — Knowledge of budget/forcasting is an advantage — Availablity to travel is essential (when travelling is allowed) **We offer** — Professional growth — Challenging tasks — Educational possibilities — Competitive compensation — Fully-equipped perfect office space located in the city center (“Palats Sportu” metro station) — Warm and friendly attitude to every specialist — Possibility to cooperate with a product company **Responsibilities** Here at Playtech, we strive to constantly innovate — adding new applications and functionality to our already impressive product suite. You will find yourself working alongside some of the most talented professionals in the industry, with all of them consistently delivering quality work to ensure our brand remains at the forefront of the gaming industry. — Be on top of customer business model, including: — Marketing strategy (i.e. Bonuses, Admin usage, etc.) — Retention and Conversion strategy — Responsible for customer performance and revenue growth by making strategic recommendations using: KPI(s) & Benchmark analysis; Operational audit; BI tools — Managing customer requests and needs — Providing first level business support — Escalation point for technical issues — Promoting tasks internally (i.e. development requests, initiation of new projects) — Responsible for customer service level **Project description** We are Playtech, market leaders in the gambling and financial trading industries. Leaders in next generation technology and content; regulated markets and responsible gambling. Pioneers of Omni-channel gambling offering seamless, anytime, anywhere gameplay; of the ultimate gaming experience; and the best-performing content. Innovators in games design; software and services; and data-driven optimisation. We deliver the complete solution and game changing results for the world’s biggest brands. One-stop Shop for Gaming Operators. Playtech is the world’s largest online gaming software supplier traded on the London Stock Exchange Main Market, offering cutting-edge, value added solutions to the industry’s leading operators. Since Playtech’s inception in 1999, its approach has been centred on the continual development of best-of-breed gaming products and content, and its success built upon strong partnerships with our licensees.
Playtech
1y
Marketing
upper
2021-06-01T00:00:00+03:00
en
4f559d46-96c5-5c2b-b1aa-a485f84a92e9
28,501
Account Manager
Required skills: — Experience in digital business with particular emphasis on strategy, consulting, team management, and product development; — Knowledge of technical platforms, business models, subject matter, and trends; — Ability to operate at the strategic level, yet being close enough to the details to add value to clients and be a real support to your team; — Strong negotiation skills; — Demonstrable track record of developing and growing client relationships and leading teams delivering end-to-end solutions; — Sound business acumen, strategic skills, common sense; — Strong problem solver and creative thinker with gravitas; — Exceptional leadership/management skills and superb oral and written communication, with presentation skills; — Advanced English level (both written and oral); — Strong interpersonal and communication skills. Responsibilities: — Develop and maintain relationships at a senior level within the accounts; — Effectively communicate LD's capabilities to address IT needs that support Client’s business objectives; — Ensure that client relationship, interactions, and deliverables are in keeping with the spirit of the contracts and that proper change control procedures are invoked when necessary — Continually monitor and reevaluate the quality of deliverables, process, and team performance; — Participate or Lead the pre-sales initiatives across existing and new accounts. We offer: — We invite you to join our friendly international team and work in a comfortable office in Prague / Kyiv or remote work; — Comfortable work schedule; — Zero bureaucracy; — Pleasant working atmosphere; — Interesting projects and challenging tasks; — Opportunities for self-realization, professional and stable career growth.
Limestone Digital
2y
Other
fluent
2023-05-01T00:00:00+03:00
en
1fd7b791-e5a6-54f7-962c-ef99e1f2f351
28,502
Account Manager
Required Skills: — Experience in digital business with particular emphasis on strategy, consulting, team management, and product development — Knowledge of technical platforms, business models, subject matter, and trends — Ability to operate at the strategic level, yet being close enough to the details to add value to clients and be a real support to your team — Strong negotiation skills — Demonstrable track record of developing and growing client relationships and leading teams delivering end-to-end solutions — Sound business acumen, strategic skills, common sense — Strong problem solver and creative thinker with gravitas — Exceptional leadership/management skills and superb oral and written communication, with presentation skills — Track record of leading teams — Strong interpersonal and communication skills — English - Advanced (both written and oral) Responsibilities Client Management: — Develop and maintain relationships at a senior level within the accounts — Effectively communicate LD's capabilities to address IT needs that support Client’s business objectives — Develop a deep understanding of the client’s business goals — Maintain active dialogue with clients through weekly/biweekly meetings and business reviews — Develop knowledge of LD's offerings to drive multi-stream solutions — Identify and develop new opportunities from existing clients to achieve our objective of developing a full-service partnership — Engage with the new and existing clients to process new requests or business requirements — Develop an understanding of key stakeholders in the client organization, including the procurement organization, have an idea of budget cycles and limits — Solicit cooperation from the appropriate internal experts in order to demonstrate LD’s capabilities and advantages fully — Actively seek and monitor client satisfaction, obtaining both structured and informal feedback Delivery: — Provide leadership and counsel to clients at key points during project delivery — Have an informed point of view on current projects at all times — Advise delivery team on how to demonstrate benefits and maximize client satisfaction, assure crisp communication between the client and LD's delivery teams — Represent client’s perspective to the delivery team and represent LD’s perspective to the client — Identify strengths and weaknesses of key team members to improve team performance and enhance team effectiveness Operational: — Manage client financials, contracts; work with accounting group on invoice generation and payment We Offer — We invite you to join our friendly international team and work in a comfortable office / or remote work — Comfortable work schedule — Zero bureaucracy — Pleasant working atmosphere — Interesting projects and challenging tasks — Opportunities for self-realization, professional and stable career growth — English courses About the project Limestone Digital is an outsource software development company with headquarters in Prague, Czech Republic. We deliver and maintain desktop and web-based applications and systems for a wide variety of SMEs & startups from industries like FinTech, Logistics, Healthcare, Insurance, Sports, and E-gaming. Limestone Digital is a team of extraordinary Developers, UI/UX Designers, QA Engineers, and Project Managers who help our clients by building and operating top-notch engineering solutions in our R&D facilities located in Eastern Europe. Our ideal candidate will act as the point of contact for clients, prospects, Business Unit Heads, LD leadership. Account Manager will create business strategies, architect and oversee delivery approaches, build successful relationships, and drive business results.
Limestone Digital
1y
Other
fluent
2022-02-01T00:00:00+02:00
en
78726a98-2b16-5664-a793-6a5b5a547dbe
28,503
Account Manager
Required skills/experience: • You have 3+ years of experience as an Account Manager/Sales Manager/Project Manager; • You have excellent spoken and written English & communication skills; • You have a strong service/client-oriented attitude; • You have proven organizational, and problem-solving skills; • You have experience in communicating with US/Europe customers; • You have effective team-working skills. Will be a plus: • Strong analytical skills, comfortable with numbers and excel; • Understanding of software development lifecycle. What we offer: • Competitive salary depends on your qualification; • Flexible schedule: 8 hours per day depending on your biorhythms (without a fixed start of your working day); • Opportunity to work remotely; • Paid vacation (31 working days off per year: 11 national holidays + 20 actual vacations); • Paid sick leaves (10 working days per year); • Registering as a private entrepreneur („ФОП”, managed by our accountant); • Educational bonus; • Individual benefit (to spend on traveling, insurance, gym, driving school, etc. per year); • English lessons compensation; • Sports activities (football team, race nation team, marathons); • Regular teambuildings and parties (now online); • Cozy office in the city center with a relax zone. What you will do: • Build and maintain strong, long-lasting client relationships; • Send invoices & control payments; keep track of information on clients/projects in CRM; • Upsell of our services to clients; • Advocating between customer, product and development team and guarding the interests/expectations of both parties equally; • Engaging in conflict resolution in relation to services being delivered and business issues; • Manage relationships with existing partners. Project description Uptech is a Product Development company, working with startups and established companies in the US and Europe and launching new products within Uptech. Our clients are startups and established companies from the US and Europe creating digital products in healthcare, finance, social, entertainment, and mobile-commerce industries. Over the past 4 years, Uptech has launched over 20 successful products. Moreover, we develop an R&D department and launch our own products (Plai, VPN solution). What about the hiring process? • Intro phone call; • 2-stages online interview (with a recruiter and technical specialists); • Online whiteboarding day (up to 4 hours, including communication with our team).
Uptech
2y
Sales
fluent
2021-02-01T00:00:00+02:00
en
faee1af4-c02f-579a-8bba-c52a96df4cb9
28,504
Account Manager
**Requirements:** • 0.5 year+ of experience as Account Manager in IT; • Ability to understand technical formulations; • Understanding of existing IT management tools and frameworks (Scrum/Agile, etc.); • Good speaking and writing level of English, experience in negotiating in English; • Excellent verbal and written communication skills; • Understanding of software development services and industries; • Сonfident Microsoft office user; • Team player. **Responsibilities:** •Contract negotiation, invoicing of 3rd parties companies; • Reporting to clients on outstaff projects; • Preparation of invoices for clients every sprint; •Support company CRM; •Collection and consolidation of analytic data within the company; •Preparation of monthly presentation of the development department results; •Consolidation of sprint plans; • Monitoring autstaff developers progress; • Communication with clients (if necessary). **We offer:** • flexible work schedule (office or remote, mix); • medical insurance and paid vacation; • salary review every 6 months; • paid courses, training's, conferences; • free access to the gym + yoga; • drinks, fruits and sweets in the office; • corporate events; • cool management.
Join.To.IT
1y
Other
upper
2022-05-01T00:00:00+03:00
en
0076fdde-36da-5eaf-8bb3-dd6cc111d2fb
28,505
Account Manager
Requirements: — 1.5+ years of Account Management experience — Advanced English writing and verbal — Experience working with US/European companies communicating at managerial level — Good business correspondence, presentation and sales skills — Understanding of how business works in USA, other countries and cross-cultural differences — Deep understanding of software development company functioning — Understanding of basic revenue models, profit/loss, and cost-to-completion projections — Understanding of project pricing model and billing procedures — Understanding of project/budget estimation techniques — Personal traits: purposeful, client-oriented, analytical and system thinking, responsible — Negotiation, influence and conflict resolution skills Responsibilities: — Work closely with the project team in order to maintain a continuous knowledge of project status in order to identify potential issues and/ opportunities with in or related to the project — Elaborate all legal project documentation (contracts, acts of acceptance etc.) — Investigate customer industry, business environment, rivals (it`s profile, internal organizational structure, stakeholders, processes and other customer related data) — Ensure that client issues are dealt with in an efficient manner — Grow account by discovering customer’s business needs and offering relevant solutions & services — Elaborate all legal project documentation (contracts, acts of acceptance etc.). — Ensures the affirmation of documents on the client`s side Benefits: — Stable working environment where you can develop and grow your skills — Promotional opportunities — Highly competitive salaries — High-growth career path with a rising company — A supportive team that values your input and suggestions and is fun to work with — Health insurance coverage — Nice office with heating, air-conditioning, break rooms, snacks and espresso machine — Short walk from City Center — Secure car parking available — English language classes with native US English speaker — Fun company-sponsored events and activities — Paid training days — Paid vacation days — Paid sick days — Relocation packages available in some situations
Varyence LLC
1y
Sales
fluent
2021-10-01T00:00:00+03:00
en
6e62ec38-3fdb-5ffd-b85a-cb48b9c50791
28,506
Account Manager
Requirements: — 1.5+ years of experience in IT sales (of which at least 1 year as an account manager) — Experience in IT outsourcing and outstaffing — Good problem-solving skills — Account experience on long-term projects — Have strong communication skills and ability to negotiate — Customer-oriented mindset and attitude — Ability to work independently — Resilience and readiness for challenges — Multitasking — Upper Intermediate + English Will be a plus: Experience in blockchain field Responsibilities: —Regular communication with clients of existing accounts — Identify problems on the project in advance and contribute to problem-solving — Discussion and signing of an additional scope of work (upsale) — Regular communication with the PM and the team — Promote mutual understanding and effective collaboration between the client and the development team — Regular collection of feedback from each client account — Preparation of commercial offers for upsales + negotiation — Development of relations with the client (account) after the closing of the primary contract — Generate reports (weekly/monthly) to provide visibility into company accounts.
Boosty Labs
1y
Sales
upper
2022-08-01T00:00:00+03:00
en
e98487e8-f34a-5c36-b34f-ca6dea48b387
28,507
Account Manager
Requirements: — 1 and more year of experience in Account Management/Sales/PM/Customer Support — Excellent written and verbal communication skills (upper-intermediate English) — Knowledge of Legal Documents: contract, SOW, NDA, invoice — Knowledge of engagement models: T&M, Fixed Price, Dedicated — Knowledge of software development process — Ability to see opportunities rather than issues — Good negotiation and problem-solving skills — Being organized, proactive, result-oriented and self-driven person — Being an extravert and empathetic We offer: — Working with the international market and having a primary focus on Western Europe and the US — Communication with professional team and participation in team process — Career and proficiency development plans — Opportunity to improve processes (any ideas are valuable here) — Flexible schedule — Participation in internal training and seminars — Good technical equipment, legal support, corporate entertainment, and other usual benefits — New Year company holidays — A chance to be a part of our remote culture! Main Responsibilities: — Take full ownership of customer relationships — Develop positive relationships and handling customers’ needs — Identify and resolve client’s issues and problems — Identify potential needs for additional software that we offer (up sales) — Manage syncs with PM and team and with customers — Manage operational activities Project Description: As AM you will advocate clients’ interests within the company, proactively finding customers’ needs and new opportunities to collaborate. Solving tough cases between Company-Client-Team in the most balancing way. Join us if you feel like this is the place for your professional growth. Who knows, maybe we are the ones looking for each other?
AnyforSoft
1y
Project Manager
upper
2021-02-01T00:00:00+02:00
en
6608fcae-413e-5a13-b1ae-11aa9dd569d2
28,508
Account Manager
Requirements: • 1 year+ of experience as Account Manager; • Experience in outsourcing companies; • 1+ year of experience in IT industry; • Experience in managing long-term projects; • Ability to understand technical formulations; • Experience with task tracker programs: JIRA, Trello and others; • Understanding of existing IT management tools and frameworks (Scrum/Agile, etc.); • Good speaking / writing level of English (Upper Intermediate), experience in negotiating in English; • Stress tolerance, the ability to work with difficult situations and clients; • Excellent verbal and written communication skills; • Understanding of IT outsourcing and software development services and industries; • Strong experience in work with clients; • Team player. Responsibilities: • Be able to take responsibility; • Reporting to clients on outstaff projects; • Monitoring developer progress; • Communication with clients (if necessary); • Sprint planning; • Conducting stand-ups with developers; • Managing Trello and similar software for project management; • Estimate for clients; • Preparation of invoices for clients every week; • Case solving; • Gathering weekly Harvest hours. We offer: • flexible work schedule; • health insurance and paid leave; • salary review every 6 months; • paid courses, training, conferences; • 50% payment of the medical insurance payment after 3 months of work, 100% after 6 months of work; • free gym membership + yoga on the territory of the office center; • corporate English classes; • team building and corporate events, happy hours; • drinks, fruits and sweets in the office; • variety of knowledge sharing, training, and self-development opportunities; • cool management.
Join.To.IT
1y
Project Manager
intermediate
2021-08-01T00:00:00+03:00
en
fafa3ee1-d6bf-5967-a57f-030eb468d95e
28,509
Account Manager
Requirements: - 2+ years of experience as an Account manager with large projects - Upper-Intermediate/Advanced level of English - Ability to correctly argue and defend your point of view, to negotiate correctly - Excellent communication and negotiation skills person - Result orientation and desire for constant development Responsibilities: - Responsible for driving and maximizing revenues on assigned customers; - Act as main point of contact within the organization for your customers (except of operational related questions); - Act as an intermediary between internal departments and customers - Communications to ensure the timely and successful delivery of - Company solutions according to customers’ needs and objectives. - Representing the entire range of the Company’s solutions - Distributing and presenting information to customers about upcoming game releases and opportunities We offer: - Creative, challenging and fast-growing product; - A large international sports project; - Broad and advanced technology stack — huge opportunity to learn; - Autonomous team structure with a lot of freedom and ownership; - Remote or office (can be mixed). Office near Klovska metro station, if you plan to work from the office; - Full time (comfortable schedule with flexible working hours); - Social package: vacation, sick leave, tuition compensation.
First Sport Group
2y
Support
upper
2022-04-01T00:00:00+03:00
en
7adf2515-5ebe-586f-916a-59037bf40797
28,510
Account Manager
**Requirements** — 2+ years of proven account management, sales or another relevant experience in IT software companies — Strong analytical, problem-solving and multitasking skills — Excellent listening, negotiation and presentation abilities — Proven ability to manage multiple projects at a time while paying strict attention to details — Level of English: Advanced **Responsibilities** — Build strong long-term relationships with existing customers — Keep current clients satisfied and deliver exceptional client service on a day-to-day basis — Ensure the timely and successful delivery of our solutions according to customer needs and objectives — Build strong team relationship, keep in touch with the Development Team on a regular basis — Provide timely, professional support via calls, emails, or other channels **We offer** — 5-day working week, 8-hour working day, flexible schedule — Democratic management style & friendly environment — WFH option (Possibility to work from home) — Annual Paid vacation — 15 b/days + unpaid vacation — Paid sick leaves — 6 b/days per year — Ukrainian official holidays — Corporate Perks (external training, English courses, corporate events/team buildings) — Cozy office in the center of the city — Coffee, cookies and other goodies — Professional and personal growth **Why us?** We are agile as a company, we learn, improve and surpass ourselves every day. We know how to get the best and most interesting projects, how to keep everyone motivated and how to make you happy. Come on board and build up your experience, start enjoying every day at work, feel at home, let out your creativity. Follow our team on Instagram to know more about our daily life :)
KITRUM
2y
Project Manager
upper
2021-03-01T00:00:00+02:00
en
ad2efc8e-1a63-5e93-abba-5e3cf235c341
28,511
Account Manager
REQUIREMENTS: - 5+ years of technology sales or account management experience with US clients. - 3+ years of project/product management experience in a software development company - Ability to clearly communicate technical concepts and build strong executive relationships with highly technical customers. - Will stand up to the client to correct the situation, or to raise issues from the dev team, etc - Attention to product detail, the last line of defense, must-see pixel perfect design, and understanding of the user personas. WE OFFER: - Friendly atmosphere and teambuilding; - Flexible working hours; - Paid vacation and sick days; - Professional growth.
BeKey
2y
Project Manager
upper
2020-10-01T00:00:00+03:00
en
07bcb1b0-01e5-52fe-ae6c-972a8a789e78
28,512
Account Manager
**Requirements:** ★ At least 1 year of working experience in the related field (Account manager, office administrator, HR manager ect) ★ Good English speaking and writing skills (upper-intermediate and higher) is a must ★ Strong analytical and communicative skills ★ Good MS Office (Word, Excel, Outlook) knowledge ★ Attention to detail and problem-solving skills ★ Organized, multitasking, responsibility, willingness to learn **3 main tasks for this manager**: **1)** Procedures management: Employee on-boarding and releasing, weekly and monthly procedures. **2)** HR management (Employee retention): Employee’s 1/1 conversations, handling crisis, employee’s evaluation process and salary raise, equipment control, events planning, employees benefit plan execution, presents, health insurance control, charity activity, employees visit abroad, host clients visiting Ukraine. **3)** Recruit process management: collaborate with recruiting team to find the best talents and meet deadlines. **It Will be a plus:** ★ Being a pro-active, positive-minded team-player ★ High skills of business communication and business correspondence **What to expect from us:** ★ Dedicated leaders with open doors ★ A collaborative environment where everybody is happy to help ★ Free English lessons ★ Medical Insurance ★ Spacious and cozy office in Forum West Side with bicycle and car parking (our address: Oleny Telihy St. 6, Kyiv) ★ Corporate events and entertainment ★ Comfortable and productive working environment
Callc247
1y
HR
upper
2022-01-01T00:00:00+02:00
en
e9b79012-5339-5629-b185-0e89425b6a05
28,513
Account Manager
Requirements: • At least 2 years of account management experience in IT sphere • Perfect problem-solving skills to help resolve customer complaints or needs • Excellent verbal and written communication skills to communicate ideas to clients • Strong customer service and interpersonal skills for dealing with different types of customers and clients • Exceptional analytical skills for analyzing client data • Time management and multitasking skills in order to handle multiple tasks and clients at once • Advanced motivational and negotiation skills • Strong organizational skills and attention to details We offer: • Good career opportunities • Flexible working hours • No time trackers — ability to do quality work • Fair salary (regular performance-based salary reviews) • Fully paid medical insurance • 20 working days paid vacation and 15 sick leaves per year • English classes in the office • Bookkeeping and accounting for us • Cozy, equipped rooms — no open-space • Approachable management, open to suggestions and innovations • Friendly team and enjoyable working environment Responsibilities: • Communicating with clients to ensure that all of their needs are understood and addressed • Building strong client relationships to maintain old business and acquire new customers • Collaborating with various internal departments to ensure that they fulfill all customer requests • Resolving complaints and keeping track of all processes that pertain to the client’s desires • Acting as the client’s representative in a firm to ensure that their demands are met with a focus on improving the customer experience • Collecting and analyzing data concerning consumer behavior to understand changing needs
CyberCraft
2y
Marketing
upper
2022-06-01T00:00:00+03:00
en
2d7111c2-90b6-5788-afdf-bde46bbc967f
28,514
Account Manager
**Requirements** At least 2 years of experience working as Sales, BD, Account manager or Producer/Project Manager (in outsourcing companies); Ability to adjust priorities and manage time appropriately and wisely in a fast-paced environment; Great organization, planning and prioritization skills, with strong attention to detail; Excellent written and verbal communication skills (English); Strong ability to maintain relationships with multiple clients and production teams simultaneously to keep both sides of the business satisfied; Have a genuine passion for the gaming industry, either as a customer or through work experience in the industry. **Responsibilities** Establish, maintain and develop relations with clients' key decision-makers via regular communications; Constantly increase the pool of contacts within the clients' organization; Always be on top of both the latest market developments and clients' internal processes to discover and generate new sales opportunities; To be the point of contact for clients' inquiries and to be able to find an appropriate colleague to provide a professional answer; Make sure the client receives the services and communication of utmost quality and professionalism; Collect clients' feedback to monitor the satisfaction level and seek out for additional ways to improve it; Take care of incoming new business requests if needed. **What We Offer** Variety of interesting and challenging tasks on top-end projects; Professional Development: - the opportunity to become part of a strong team and develop in your own direction; - using a corporate online library for self-education and development; - learning and development and improving the level of English proficiency: corporate courses from Elementary to Advanced, daily communications with colleagues and clients from different countries; Competitive financial reward paid vacation and sick leave; Modern office with lots of FUN with our talented and creative dream team!
room8studio.com
2y
Sales
upper
2020-11-01T00:00:00+02:00
en
140cfcda-7a07-56ed-86a7-0f0a37d9b932
28,515
Account Manager
**Requirements:** At least 2 years of experience working as Sales, BD, Account manager or Producer/Project Manager (in outsourcing companies); Strong communication and organizational skills; Ability to adjust priorities and manage time appropriately and wisely in a fast-paced environment; Great organization, planning and prioritization skills, with strong attention to detail; Excellent written and verbal communication skills (English); Possess skills in finding solutions to complex problems in a timely and calm manner; Experience working and delivering to multiple stakeholders from internal and external teams; Strong ability to maintain relationships with multiple clients and production teams simultaneously to keep both sides of the business satisfied; Have a genuine passion for the gaming industry, either as a customer or through work experience in the industry. **Responsibilities:** Managing partner relationships by setting an industry-standard for timely support, regular communications, and prompt assistance with issues; Define and achieve KPI goals for new customer acquisition and brand awareness; Work with partners and collaborate with across departments to maximize the impact of partnerships; Partner closely with internal teams to ensure excellence in execution across touchpoints; Monitoring competition to identify new trends and best practices; theorizing and testing new processes/initiatives to create a competitive advantage; Creating and owning reports and presentations to inform key internal stakeholders of the performance of the channel. What We Offer: Variety of interesting and challenging tasks on top-end projects; Professional Development: the opportunity to become part of a strong team and develop in your own direction; using a corporate online library for self-education and development; learning and development and improving the level of English proficiency: corporate courses from Elementary to Advanced, daily communications with colleagues and clients from different countries; Competitive financial reward paid vacation and sick leave; Modern office with lots of FUN with our talented and creative dream team! **About Room 8 Studio:** Room 8 Studio has come a long way from a small team of developers and artists to a flagship studio of 350+ people. Our studio is world-class oriented: we work with Ubisoft, EA, Gameloft, Gaijin, NCSOFT, Skydance Interactive, and other headliners of the gaming industry. Games are our way of life and a source of constant inspiration! You can find out more about us on the company's website: www.room8studio.com
room8studio.com
2y
Sales
fluent
2021-02-01T00:00:00+02:00
en
cd23708e-53ed-52b7-b307-f11f0d958674
28,516
Account Manager
Requirements: -English: able to clearly communicate, share ideas and understand the --correspondent, when discussing commercial topics -Client-success oriented -Time-management skills -Analytical and reporting skills -Self-motivation -Ready to learn with the industry pace -Online Advertising or IT experience is an advantage Responsibilities: -Direct communication with multiple client accounts -Platform usage assistance -Queries investigation and covering until solving -Data extraction -Onboarding and training for new clients -Client upsell with additional solutions -Monthly client reports -Prepare tech feature requests for internal team Benefits: -Competitive compensation package -Hundreds of millions of people see your work and use our products worldwide -A transparent work environment -Working in a team that inspires, and works with you to achieve industry-changing goals -Flexible working time (or schedule) and the possibility to work remotely
LoopMe
1y
Other
intermediate
2021-03-01T00:00:00+02:00
en
825623bd-4c37-5d3b-9784-32bfac85fbcf
28,517
Account Manager
Requirements: • Excellent presentation and communication skills and fluency in written and spoken English • B2B account experience in the field of digital marketing and online advertising • Strong understanding of the advertising market • Demonstrated self-starter who thrives in a team environment • Extremely proactive, organized, responsible and proven ability to work well with a team • Strong computer skills, deep knowledge of MS Excel • Strong analytical skills Desirable: • Experience with management/accounting of CPM/CPC/CPA online ad campaigns. • International work experience • Knowledge of Google AdSense, Google Ad Manager • Knowledge about Header Bidding technology • Basic knowledge of HTML and CSS We offer: • Competitive salary • Friendly atmosphere and driven colleagues • Comfortable work space, rest area • Paid vacations (20+ working days) and sick leaves Responsibilities: • Negotiating with customers • Developing positive relationships and handling customers’ needs • Maintaining statistics on active clients • Traffic analytics
Adtelligent
1y
Other
upper
2022-04-01T00:00:00+03:00
en
d6c6f0f0-74c6-5836-afde-0a2d76ade62e
28,518
Account Manager
Requirements: Experience in the iGaming niche; Level of English Advanced; 1 year of experience as an Account Manager. Tasks: Communication with brands; Creation of affiliate cabinets and advertising campaigns; Transactions. We offer: working day (8 hours + 1 hour for lunch) from 8-10 to 17-19; 5 day work week; competitive salary (rate); remote work format; additional days off and 24 days of paid vacation; A team of talented guys and everything you need for your productive work.
SEOBROTHERS
1y
Other
fluent
2022-06-01T00:00:00+03:00
en
2523ea75-740d-5ead-bfed-e5b06cba3218
28,519
Account Manager
Requirements: Fluent English; experience in working in international companies, media projects, digital agencies 1 year; initiatives and active life position; ability to communicate with foreign clients; analytical thinking; attentiveness Responsibilities: readiness to work with international clients of the countries from the Middle East and Asia; maintenance of clients needs and support of the platform; the effective analysis of the advertising campaign; generation statistics and analytical data; experience in working with RTB-platforms; documentation maintenance; working with incoming and outcoming requests.
AdEx Network
1y
Marketing
upper
2020-11-01T00:00:00+02:00
en
61034310-7900-5106-b79d-c5a54522c942
28,520
Account Manager
Requirements: Proven work experience (at least 5 years) in a customer facing role in a B2B context, ideally within the IT outsourcing / outstaffing context, with at least 2 years in an account management / client success type function; Proven experience in FinTech software domain; Proven experience of working with large corporates; Demonstrable ability to communicate, present and influence key internal and external stakeholders at all levels of an organization, including executive and C-level; Ability to manage many different stakeholders with, at times, competing priorities; Advanced level of English – a must. Other languages, would also be an advantage; Financial competence and budget management are a must; Excellent listening, negotiation and presentation abilities; Strong verbal and written communication skills; Proven ability to juggle multiple projects at a time, while maintaining sharp attention to detail; Ideally, experienced in delivering client-focused solutions in accordance with customer needs; Proven ability to lead at least a small team – a big plus; Solid experience with MS Office (particularly MS Excel and Powerpoint) or equivalents (GSuite etc), also beneficial to have CRM SW experience.
Storypoint
5y
Project Manager
fluent
2021-08-01T00:00:00+03:00
en
1406ace6-7d28-5e14-8b9c-134b7f5319e7
28,521
Account Manager
Requirements: - Some account management or customer service and sales experience - A confident manner - Excellent written and spoken English skills - Good communication skills - Great people skills - An aptitude for learning It would be great if you have: - Some experience of cloud or working in a technology-focused company - Proficiency in multiple languages - Experience working remotely - Experience visiting or meeting customers in person You'll be: - Confident talking to international customers - Excellent at time management and following up - Great at handling schedules, communication plans and keeping track of customers - A proactive problem solver We offer: - Health insurance and additional funds for preventative care. - 20 working days paid vacation, paid sick leave. - Free English classes (online /offline). - Sports activities compensation. - Free daily lunch, drinks, and fruits - Budget for additional education (training, courses, books, etc). - Additional refunds for using your own laptop. - Always loaded with tons of interesting tasks where you can challenge and bring yourself and a company to a whole new level!
OnApp
2y
Other
upper
2021-11-01T00:00:00+02:00
en
5080aefc-88f4-5055-a586-9f48e503afca
28,522
Account Manager
Requirements: - Strong verbal and written communication skills - English is a must (at least C1 level) - Solid experience with CRM software - Proven work experience as an Account Manager, Key Account Manager, --- Sales Account Manager, Junior Account Manager, or relevant role - Strong organizational and task-management skills - Excellent listening and negotiation abilities - Demonstrable ability to communicate, present and influence key stakeholder Responsibilities: -Building and maintaining strong, long-lasting relationships with account holders (native English speakers) - Assigning orders and distributing the workload among freelancers -Operating as the lead point of contact for any and all matters specific to your accounts -Assisting with challenging account holder requests or issue escalations as needed -Channeling the resources towards goal completion We offer: - Flexible start of the day - Paid 20 days of sick leave - Paid 18 working days of vacation - A convenient open-plan workplace with lots of comfortable working areas - Unlimited professional development and growth opportunities (the company covers the сost of conferences, seminars, courses, and other events (including foreign ones) - Free on-site bicycle and car parking with electric cars charging points - Free English lessons with a native speaker, corporate library - Сorporate events and means of entertainment (Playstation, table tennis, and football) - A large number of team development and team-building training as well as huge and lively corporate parties, our football team, table tennis tournaments - Sport compensation: gym membership/ sport activities reimbursement - We do care about a healthy lifestyle, provide medical insurance Looking to work for an international IT company with fantastic career opportunities and a healthy work environment? Eager to take on unique and exciting challenges and learn from experts who have huge success? Then this job is meant for you! To apply for the job and join the Govitall team, submit your resume with a short cover letter. We will review your resume within 3 days and, if it meets our requirements, we will contact you to discuss the details and schedule an interview.
Govitall
no_exp
Support
fluent
2021-02-01T00:00:00+02:00
en
940ee20e-4f8a-5d96-a021-c180f2714662
28,523
Account Manager
Requirements: - Understanding of web development, PM, measurement and analytics, content and digital marketing - At least Upper-Intermediate English - Client/account management or other relevant experience with focus on customer needs - Strong analytical, communication & negotiation/sales skills - Multitasking, attentive to details, goal-oriented mindset. Responsibilities: - You 'll be a mediator between costumers and executors - Provide and control tasks for web-site development with further attraction customers on this site - Advise clients on creating profitable processes about app promotion (ASO) - Provide timely and high-quality responses to customers and partners and build long-term relationships with them - Increase client’s involvement in usage of our products and services - Market analysis and research on competitors - Implement marketing strategy across multiple channels, monitor existing marketing activities and report on results - Working with in-house and remote team members, assigning tasks, ensuring the result. - Monitor and report on the achievement of monthly / quarterly indicators - - - Forecast and track key account metrics. We offer: - Office within walking distance from the metro - Processes with minimal bureaucracy - Flexible schedule (starting from 9 to 11 am, 8-hour workday) 100% сompensation of gym - Medical insurance - Paid sick leaves and 20 paid vacation days - Corporate English courses, professional development courses - Free daily lunches and unlimited coffee/tea/milk - Corporate library.
JBW Soft
1y
Marketing
upper
2020-08-01T00:00:00+03:00
en
2e17ab76-50c4-5cc0-8812-59e97cf051b3
28,524
Account Manager
Responsibilities: 1.Maintaining a full cycle of communication with a partner, starting from the moment the partner is connected to full-fledged and ongoing cooperation 2.Ability to negotiate and deal with customer objections 3.Collection and analysis of indicators for the partner, the formation of proposals for: 1) Starting cooperation 2) Improving performance / improving relations with a partner 3) Activation of work with a partner, if cooperation has not started or stopped for some reason 4.Drafting a monthly plan for promotional campaigns for your clients 5.Preparing monthly reports for partners (evaluating results, suggestions for improving performance and searching for growth points) Requirements: 1. English - Upper Intermediate (spoken and written) + 2. Ability to work with data (analysis / forecasting / planning) 3. Ability to use/maintain Excel for data manipulation 4. Well developed soft skills 5. Ability to learn quickly, memorize and process received information 6. Knowledge of Spanish - will be a plus What we offer: — competitive salary in the IT field fixed in — 7 hours working day 10:00-18:00 (with lunch break) — private entrepreneur formalization — full taxation coverage from the company’s side — hybrid schedule opportunity — informal and friendly team — 16 paid vacation leave and Ukrainian bank holidays — 10 paid sick leave — courses/training reimbursement — corporate team buildings and activities — corporate psychologist
Gamzix
2y
Other
intermediate
2023-01-01T00:00:00+02:00
en
d63ed596-e3c1-527d-a34a-feca628ee6d0
28,525
Account Manager
Responsibilities: Analyse daily, weekly and monthly performance and communicating any issues to clients before they happen Oversee media buying for clients’ mobile games on a scale Liasoning with internal departments: Business Intelligence, Programmatic UA, Creatives, Finance; Analyzing and planning media buying efforts across traffic channels; Plan and optimize media spend and campaign performance through real-time adjustments; Set specifications for creative production. Requirements: High communication skills, being goal-oriented; Ability to quickly learn and process information; Ability to gather and analyze ad data; Extensive experience in MS Excel, Google Sheets; High level of English and Russian; Good to have: knowledge of pivot tables, BI software. Why Appgrowth? We have a great product and an amazing, internationally dispersed team. Some benefits to working with us are as follows: Opportunity for fast personal and career growth; A small team of the strongest specialists; Complete autonomy over your role, trust from your manager. To apply, please fill in our application form: https://hr991573.typeform.com/to/CLqIV2 If you’re a curious spirit who values constant learning and growth, please apply!
Appodeal Stack
1y
Marketing
upper
2022-02-01T00:00:00+02:00
en
9fa64ea5-1d35-5894-97fb-1aa4e762464e
28,526
Account Manager
**Responsibilities:** - Assisting freelancers and customers via chat, e-mail and phone - Handling complaints and issues - Monitoring freelancers’ performance - Creating service guides - Interacting with other teams to reach project goals and KPIs work shift: 2 pm — 10 pm. **Requirements:** - Advanced level of English (written and spoken) - 2+ years of Customer Support or Account management experience with - English-speaking customers - Ability to quickly cross-check whether a document is written according to instructions and locate mistakes. **What we offer:** -Work life balance and flexible working hours (start of the day from 9:00 to 11:00 and 8 working hours + 1-hour lunch) - We work with Apple products - Office is located near the Pecherska metro station - Payment of income in USD every 1 of the month + bonus part after probation - Compensation of trainings / courses up to 100% - English Classes - Health Insurance, sports activities compensation - Pizza Fridays/teambuilding/corporate lunche - Development in a team of experienced and open-minded professionals who are open to suggestions for process improvement.
Develux
1y
Support
fluent
2022-01-01T00:00:00+02:00
en
715d19c6-7477-50d0-8808-0421f42eb072
28,527
Account Manager
Responsibilities: - Cold outreach and outbound lead generation. - Manage website’s live chat. - Prepare NDAs and Contract documents through digital document signing software. - Work with the stakeholders in the recruitment department. - Collaborate with the marketing team around the content. Requirements: - Fluent English is a must. - Experience with HubSpot or with other CRMs is preferred. - Experience in an Out-staffing/Outsourcing company is a big plus. - Must be very nimble and should be able to respond quickly to messages and client requests. - Experience with outbound sales, cold outreach or lead generation is desired Work conditions: - Competitive and timely payment salary in USD. - Long-term cooperation and stability. - Friendly, professional and ambitious team. - Completely remote work. Starkflow is a platform where candidates get matched with the jobs they love. We take care of legal work, taxes, payments and other stuff you shouldn’t puzzle over. You can only focus on doing your job and not worry about compliance. This is a great chance to work with a very friendly yet result-driven team. Ready to supercharge your career? Apply now!
Starkflow
1y
Sales
upper
2021-03-01T00:00:00+02:00
en
20d4dc50-36e6-5bfd-8fc3-bd7140195235
28,528
Account Manager
**Responsibilities** — Communicating with existing clients, developing long-term relations — Conducting meetings and calls with existing clients, consulting them regarding company services — Preparing tasks from clients for the development team’s assessment — Communicating clients’ needs to the development team, clarifying all the details — Planning and prioritizing projects together with the development team, controlling timings and requirements — Working with clients’ feedback, defining main goals, and correctly communicating them to the development team — Accompanying signing the agreements — Invoicing clients and controlling the payments — Internal and external reporting on the projects **Requirements** — At least one year of work experience in account management — At least Upper-intermediate written and spoken English — Working experience in communications with clients — Understanding of client-oriented business principles — Good negotiation skills and to influence without authority — General understanding of project management principles — Ability to clearly set goals and focus on the work result — Ability to clearly communicate your thoughts to colleagues — Experience in working with project documentation, reports, etc — Experience in working with legal documentation (agreements, invoices, etc.) **Would be a plus** — Experience in the gaming industry — Experience with Jira — Experience in mobile games marketing **We’re offering** — Interesting job in the gaming industry — Team of professionals to work with — International partners and complex projects — Opportunity for professional growth — Full-time job — Medical insurance — Probation period — 3 months
PlayToMax
1y
Other
upper
2022-02-01T00:00:00+02:00
en
eb1f9b73-0737-5484-a352-11642eae76ae
28,529
Account Manager
Responsibilities: • Communicating with the team; • Managing the processes of lead generation; • Taking care of the sales activities; • Working with data; • Working with the CRM systems; • Working with MS Excel; • Communicating with the customers. Requirements: • A positive mindset; • High level of spoken and written English; • In-depth knowledge of relevant industry processes; • Having excellent interpersonal and communication skills; • Excellent analytical and troubleshooting skills; • Ability to coordinate projects and lead multiple teams; • Ability to work in a stressful environment; • Being able to work under pressure and manage workloads effectively. We offer: • Interesting projects with international companies • Unique experience of working with the most popular tech fields • Self-development and opportunities for professional growth (conferences, webinars, trainings, etc.) • Competitive salary and social package including paid vacation, sick days, health insurance, etc. • Flexible working schedule • Free English language school • Performance-oriented company culture • Modern office with cozy workspace in the city center • Unforgettable corporate events and friendly atmosphere
Global IT Support
1y
Sales
upper
2021-02-01T00:00:00+02:00
en
96acada9-38ab-504a-86e3-dae872d812ed
28,530
Account Manager
**Responsibilities:** - Control and work with the seller’s assortment of goods - Massive Price Change - Setting discounts - Monitoring the Relevance of Prices - Work with product cards - Product card editing - Uploading a new range of products to marketplaces - Creation of specifications/product cards - Control of range width and depth, commercial conditions, and margins **Requirements:** - Polish at level B2 or higher - Experience in online sales - Experience on e-commerce platforms (understanding e-commerce platforms, understanding how to work with products to improve sales) **Soft skills:** - Proactive - Responsible - Focused on business result **Plus be like:** - 1-year of experience in a similar position - Availability of successful case for project development **We offer:** - Contract work - Work in a comfortable office - Work schedule from Monday to Friday from 9:00 to 17:00 - Salary depends on the skill level - Young friendly team - Multisport card - Cool Corporate Events
Fastep
1y
Other
intermediate
2022-06-01T00:00:00+03:00
en
13edf76d-3084-59b6-baa8-575a4d69bc17
28,531
Account Manager
Responsibilities: - Maintain partners relationships to meet all business needs; - Build strong long-term relationships with existing partners; - Acquire new partners from various locations; - Work closely with analytical and product teams to implement the solutions needed to achieve product goals; - Provide timely, professional support via online chats, email, or other channels; - Analyze the partner’s feedback and prepare recommendations for project improvement; - Track analytics to make decisions about partner’s performance.
 Key qualifications of ideal candidate: - Have strong negotiation and communication skills; - Work autonomously and take responsibility for your decisions; - Experience in account management business development or customer support will be a plus; - Project management skills; - Experience on the same position is a great advantage; - At least basic knowledge in IT; - At least Upper-intermediate level of English is a must; - Strong analytical and problem-solving skills; - Desire to learn and progress. - Blockchain background would be a plus Boosty Labs is a unique place for the development and growth with: - Expertise in the development of high-loaded products in international markets; - Unique opportunities for learning including various training and seminars within the company, access to a valuable and extensive book library, English courses and participation in key IT industry events; - Perfect working conditions: an excellent office in a center of Kyiv - Availability to work remotely - Cool team! - Great corporate events and travel!
Boosty Labs
1y
Sales
upper
2021-04-01T00:00:00+03:00
en
98fb2ba6-2a5f-5f02-8ef7-e8809d56e17d
28,532
Account Manager
Responsibilities: - Organization and maintenance of accounting and tax accounting of economic transactions for a legal entity on the general taxation systems and individual entrepreneurs. Our domain: Information Technologies (data processing, posting of information on web sites and related activities); - Control, formation and submission of financial, taxation and statistical reporting; - Experience in calculating salaries, sick leaves and knowledge of the nuances of calculating different levels of salary.- Preparation and sending of invoices; - Document flow control (timeliness of provision and display in the accounting system of primary documents); - Monitoring of current legislation in Ukraine and implementation of changes to accounting and tax accounting if needed; - Interaction with different departments inside organization. Requirements: - Solid practical knowledge of legislation and regulations of the field. - Advanced knowledge and ability to work with 1С , ME.Dok, Exel, Вчасно - Trustworthy with attention to confidentiality. - Outstanding organizational ability with great attention to detail. - Excellent communication skills. Language Skills: Upper Intermediate English language level required. This involves good reading and writing English, and good orientation in grammar. Ability to prepare accounting reports in English and to converse in writing with the client(s), if necessary.
Softvery Solutions
3y
Other
upper
2023-03-01T00:00:00+02:00
en
3be367a2-7d83-55db-a039-43bd321284c6
28,533
Account Manager
Responsibilities: Readiness to work with international clients Maintenance of clients needs and support of the platform The effective analysis of the advertising campaign Generation statistics and analytical data Documentation maintenance Requirements: English upper-intermediate; Experience in working in IT international companies, media projects, digital agencies from 1 year; Initiatives and active life position; Ability to communicate with foreign clients; Analytical thinking. With Our Team You Will Get: Career growth perspective. Work in a friendly professional team. Modern and comfortable office close to the city center. Please send your CV and contacts.
The WebMarketing Group
1y
Marketing
upper
2021-04-01T00:00:00+03:00
en
3405eda8-fff8-581a-bd6b-2f602615216d
28,534
Account Manager
**Responsibilities:** - Responsibility for each advertiser's overall revenue and performance; - Daily account management - maintain and grow advertiser performance, data analysis, and ongoing monitoring and optimizations.; - Generating reports and concluding action points from the data; - leading a team of 3 account managers; - Business development through proactive engagement of advertising networks, direct partners, and other media sources. **Requirements:** - At least 2 years of experience in in the online advertising field; - Strong analytical skills, including profound experience and understanding of data managing tools (e.g excel); - Ability to turn raw data into action points; - At least Upper-Intermediate level of English; - First Degree - a must; - Target oriented, driven and ambitious person. **Would be a plus:** - Hebrew knowledge **We offer:** **Office conditions:** cabinet structure, free parking spot at a guarded lot near the office, equipped kitchen, playroom, lunches delivery to the office. **Professional Development:** free English courses, field-oriented conferences, access to company's library, free access to the corporate Udemy account, possibility participate and share your knowledge as a speaker in our internal meetups. **Benefits:** 100% paid vacation and sick leaves, membership in IT Cluster, relocation package, teambuilding activities and corporate parties, "Little Friday" - is a Wednesday corporate event where we can gather, have snacks and a little fun.
Yael Acceptic
1y
Other
upper
2020-03-01T00:00:00+02:00
en
fd5e0a5a-839c-54c1-a528-9f612c8a33c3
28,535
Account Manager
Responsibilities: - Serve as the lead point of contact for all strategic and commercial discussions with the customer with the aim to profitably grow the customer account via upselling and cross-selling opportunities; - Build and maintain strong, trustful, long-lasting client relationships looking to position yourself as trusted advisor for the client representative(s) and - - - Intellias as a trusted technology partner for their organization; - Negotiate contracts and close agreements working at the budget holder, procurement and executive leadership levels; - Work in close collaboration with delivery teams to ensure the timely and successful delivery of our services according to customer needs and objectives, thereby improving/maintaining customer satisfaction; - Work in close collaboration with Head of Business Development for FinTech vertical to improve our service offering and generate cases and referrals from the client for other potential clients in that industry; - Develop new opportunities within client organization and identify areas of growth in existing projects; - Look for referrals as well as marketing references from clients to generate additional revenue; - Assist in dealing with client requests or resolving client escalations as needed; - Forecast and track key account metrics (Revenue, Contribution Margin, CSAT among others); - Prepare/maintain reports on account status (account plan, opportunities, risks, stakeholder register); Initiate and drive periodic planning activities for accounts, involving and coordinating relevant internal and external stakeholders as and where necessary; - If/when required, step into the role of Pre-sales Manager to collaborate with sales and delivery teams to convert new leads and opportunities into customers and revenue streams as part of a pre-sales process. Requirements: - Proven work experience (at least 5 years) in a customer facing role in a B2B context, ideally within the IT outsourcing / outstaffing context, with at least 2 years in an account management / client success type function; - Proven experience in FinTech software domain; - Proven experience of working with large corporates; - Demonstrable ability to communicate, present and influence key internal and external stakeholders at all levels of an organization, including executive and C-level; - Ability to manage many different stakeholders with, at times, competing priorities; - Advanced level of English – a must. Other languages, would also be an advantage; - Financial competence and budget management are a must; - Excellent listening, negotiation and presentation abilities; - Strong verbal and written communication skills; - Proven ability to juggle multiple projects at a time, while maintaining sharp attention to detail; - Ideally, experienced in delivering client-focused solutions in accordance with customer needs; - Proven ability to lead at least a small team – a big plus; - Solid experience with MS Office (particularly MS Excel and Powerpoint) or equivalents (GSuite etc), also beneficial to have CRM SW experience.
Storypoint
2y
Project Manager
fluent
2021-08-01T00:00:00+03:00
en
c06c5275-86b1-5311-92b1-e7370421f930
28,536
Account Manager
Responsibilities ● Support new partners during and after launch ● Maintain partnerships with clients ● Assist other account managers with partner requests Requirements ● Fluency in English (!!!) ● Proven ability to consistently and positively contribute in a fast-paced environment ● Experience with project management or account management ● Negotiation experience As plus: ● Bachelor’s and/or Master’s degree preferred ● Experience with fast growing IT projects ● Knowledge of any additional languages Soft Skills: Timeliness and punctuality, communication skills, stress resistance skills, responsibility Working hours 9-18:00, Mon-Tue (5/2)
atlas-iac.com
2y
Other
fluent
2022-10-01T00:00:00+03:00
en
f869e858-f336-5207-8b42-05feef6b11ca
28,537
Account Manager
Responsibilities & Tasks: Developing existing relationships to deliver increased revenue Retention of “sleeping” clients with Company’s key interest Consulting ad-hoc clients request and identifying growth opportunities Acquiring new clients by growing, maintaining and leveraging existing contacts and turning them into sales opportunities. Schedule meetings and new product demos with prospects in the pipeline Use, understand and maintain system’s backoffice Understanding customers requirements and identify business challenges that can be solve Working closely with our Support, Compliance and Operations teams to support products enhancements and identify new business opportunities add-ons, to optimize sales efforts Attending industry events and conferences to collect leads, attract new partners and provide feedback and information on current market and creative trends Running CRM and tracking deals status Provide periodic updates and reporting to the Team Lead and executive management, feedback on trends (competitor insight, customer needs, sales and lead information, product and marketing requirements). Requirements: Min 1 year of similar proven experience in B2B sector Exceptional communication skills in English, both oral and written, coupled with excellent listening skills and a positive and energetic presence on emails, calls, video calls and meetings. Experience in Ecommerce or FinTech industry (banking, payment system, forex) with a network of business contacts Ability to multitask Understanding of transactions processing and payment methods (incl. credit cards, SWIFT, SEPA, etc.) Understanding of FCA, AML, KYC Onboarding and Compliance general requirements would be a must Ability to develop and deliver reports and presentations Strong skills, ability to resolve conflict situations Strong analytical skills and problem solving A positive and optimistic personality with the desire to succeed with a can-do approach Proactive with entrepreneurial spirit, extremely organized, a self-starter, motivated, and capable of quick learning/adapting Flexibility, readiness to work in the startup mode at the stage of establishing the operations of the office Understanding of e-wallets and merchant services. Will be a plus: Work experience in neobanking, PSP, e-wallet or voucher provider Experience of interaction with payment provider as a merchant Knowledge of Excel/Google spreadsheets and other analytics tools Successful sales career background within the B2B sector We offer: Experienced team ready to share knowledge and fully given training. Continuous learning opportunities, exposure to leaders in Fintech and a mentor to support and help you expand your skills Friendly atmosphere with lack of bureaucracy Paid holidays and sick leaves Competitive salary and bonuses (subject to probations completed) Office in Warsaw city centre Great career development opportunities in a established FinTech company Opportunity to visit exciting events and offices through Europe and UK
PayDo
1y
Other
null
2022-04-01T00:00:00+03:00
en
2c02b965-c533-5f5f-81e6-7a01eca6a84e
28,538
Account Manager
Right now, we are looking for Account Manager to join our team. (We give preference to candidates who are located in Cyprus.) Looking forward to receiving your CV. **VoiceSpin** serves over 500 international large enterprises, high-tech corporations, private companies, communication brands in the spheres of e-commerce, trading, finances, government, law and more. Among the company’s clients, there are such well-known brands as Toyota, Fedex, AT&T, Etoro, Burger ranch, Hebrew university, Pizza Hut and others. The company develops solutions for B2B Sales and Support Contact Centers. Voice and chat communications are a priority. **Responsibilities:** Manage and develop business opportunities with Telecom Carriers in company portfolio; Continuously seek new Accounts and Manage existing Customers by best services ; Manage relationships with both customers and vendor; Sell and create new ideas to increase sales within an existing database; Manage the day-to-day relationship within the existing customer and new business development; Search and Find direct routes form Telecom carrier around the world; Achieve and exceed sales targets; Perform other sales functions via phone, email, or mail and LinkedIn; Reports to the Manager, providing regular input on all account activity, including status and call reports on a weekly basis; Utilize existing contact network and social media strategies to sell and promote international voice terminations. **Requirements:** Experience in B2B and sales it's a must have; Experience in trading or forex platforms; Experience with cloud pbx products; At least Upper-Intermediate English. **We offer:** International clients and colleagues cooperation; Competitive compensation level; Paid vacations and sick leaves; Knowledge sharing and training internal and external activities; Flexible working schedule (8-17/9-18/10-19/) UTC+2; Remote work (you can work from anywhere in the world); English speaking club with a teacher.
Voicespin
3y
Marketing
upper
2022-12-01T00:00:00+02:00
en
43203e5c-158b-5d5d-a9bb-56d03d78396a
28,539
Account Manager
**Role Description** The responsibilities include building and nurturing healthy long-term customer relationships, developing new marketing opportunities, daily monitoring and analyzing the performance of online campaigns such as Google, Facebook, TikTok etc, Briefing creative teams, allocating and managing budgets, and identifying new areas of growth. You will need great interpersonal skills, a proven track record of customer relationship management, and be a problem solver with at least one year of proven experience in managing clients from the Digital Marketing world. **Minimum Qualifications** -Fluent in English, both verbal and written - MUST -At least one year experience in digital customer management - MUST -Experience with online marketing channels (Facebook, Google, etc) - Advantage -Organizational skills and ability to plan and operate detailed projects -Ability to learn quickly and operate professionally on new platforms -Strong communication, interpersonal, and cross-group collaboration skills -Ability to learn quickly and operate professionally on new platforms -Self-motivated & strong work ethic -Team player and problem solver mentality -Ability to handle multiple projects in a fast-paced environment
Madgicx
2y
Sales
upper
2022-02-01T00:00:00+02:00
en
cd0e9256-c417-570b-aa9b-8f0894567748
28,540
Account Manager
**Role description:** Viseven Team is looking for a responsible Account Manager who will take care of our target clients and ensure their loyalty. A specialist's responsibilities include tracking and supporting the clients' tasks, supplying each client with a customized approach, supporting good relationships with the client (even after the transaction has been completed), offering new services and products. Working with us, you will be able to grow professionally, gain unique expertise and a new perspective about the work you do. **Responsibilities:** • Establish and develop the long-term relationships with new and already existing customers • Build and maintain strong, long-lasting customer relationships • Create presentations • Conduct business negotiations • Promote and sell the company's products • Prepare commercial offers • Conduct remote and full-time clients training • Provide product trainings for the clients • Create presentations using the company tool - eWizard • Coordinate the work of the creative department and the development department • Provide the clients with the company solutions on time • Provide substantial support for existing customers • Monitor the quality of support • Maintain the project workflow • Coordinate the implementation of contractual relationships with clients • Conduct and report on the client's development **Required professional skills and knowledge:** • 2+ years of successful working experience as a Sales or Account Manager (prefer- ably in sales of software products or services in the IT industry) • Negotiation experience • Personal qualities such as responsibility, communication skills, reliability • Experience in client-focused solutions delivering based on customers' needs • Experience in presentations creation (from scratch), experienced PowerPoint user **What we provide:** We understand that our employees are essential to making our goals a reality, so we empower them to share their vision. We reward this kind of passion with a highly competitive salary and exceptional benefits: • Competitive compensation and regular performance-based salary and career development reviews • Passionate experienced team, friendly atmosphere • Professional and career growth • Paid time off - 18 business days per year (20 business days after 2 years of cooperation) • Non-documented sick leave - 4 business days per year • Documented sick leave - 20 business days per year • Family leave - 3 paid business days in case of marriage, childbirth or bereavement • Comprehensive medical insurance • English learning courses • Opportunities to participate in professional forums and conferences • Regular corporate events and team-buildings • Enjoyable working environment: comfortable and fully equipped office and possibility to work from home
Viseven Group
2y
Sales
upper
2022-02-01T00:00:00+02:00
en
ab15a2f3-4b87-5f9c-804e-4a4f3271d2d4
28,541
Account Manager
Sinspired Studio is a young company that offers a variety of art services: professional game visual development, 2D stylized art, concept design, environment design, illustrations, 2D spine animation. Having advanced skills and infinite creativity, we know exactly how to create vivid and wholly interactive graphics that will completely fulfill your requests. Objectives of this Role — Act as the main point of contact in all matters relating to client concerns and needs. — Build and strengthen client relationships to achieve long-term partnerships. — Maintain accurate client records, keeping track of any contract updates and renewals. — Work with sales and other internal teams to develop strategic marketing plans and ensure KPIs are being met. — Increase the marginality of the trusted portfolio of clients. —Support contract signing and client onboarding. Daily and Weekly Responsibilities — Take inquiries and requests from customers and address their needs. — Stay on top of accounts, making sure they’re receiving services in the best way. — Meet regularly with other members of the team to discuss progress and find new ways to improve business. — Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly. — Holding regular meetings with current clients. — On-board new clients. Skills and Qualifications — Internship or professional experience 1+ year in a Sales/Account or customer service/Customer success role. — Ability to multitask and juggle several responsibilities simultaneously. — Strong written and verbal communication skills. — Good attention to detail and organizational skills. — Upper-intermediate level of English.
Sinspired
1y
Sales
upper
2023-02-01T00:00:00+02:00
en
a4b17b2c-79ff-5a0a-ae07-28cd35666504
28,542
Account Manager
SmartyAds is an international product IT company which provides a full-stack package of complex AdTech solutions for digital advertisers, publishers, and ad agencies worldwide. SmartyAds is a passionate and ambitious team of professionals who redefine the standards of advertising and monetization worldwide by building robust and efficiency-driven programmatic platforms. We started back in 2011 and since then we grew until we found ourselves as an award-winning international company with our own tech infrastructure, 150+ team members onboard, and products highly praised by international experts (awards: The Drum DADI, Stewie, MartechBreakthrough, SIA, and more). How does it all become possible? We focus on our people — we welcome big ideas, provide you with the freedom to grow, and offer support on every stage of your professional development with us. Join an environment where everyone feels connected, supported, and heard so you can do your best work and progress fast professionally like dozens of our account managers, sales, ad ops, and developers already did. Requirements: - Customer support experience; - Experience within the digital industry will be a great plus; - Fluent English (both written and spoken); - Analytical skills. Our ideal candidate has: - Problem-solving skills and ability to offer tailored solutions to specific challenges of each client; - Proven ability and desire to interface with clients both remotely and face to face to provide timely, consistent and accurate support and account management; - Possess a technical aptitude and a desire to learn the intricacies of the digital advertising eco- system and to leverage that knowledge to help clients with support issues; - Analytical ability to monitor and identify trends in performance metrics and data. Responsibilities: - Communicate with the clients (B2B) within different communication channels (slack, skype, email, calls, etc) and support them while they’re using our product; - Analyze and optimize clients’ performance and profitability on our technology; - Closely work and set tasks for a development team; - Create and update documentation for our Knowledge base; - The account manager must monitor financial duties of the client; - Work on the product improvements. We offer: - Modern, stylish office or remote; - Free coffee, tea, juices, fruits, biscuits, snacks; - Places for recreation, board games; - Table tennis, billiards, darts. Social package: - Regular salary review based on work performance; - Paid vacation; - Paid all sick leaves; - Medical insurance; - Up to 7 extra days (not documented) paid per year. Possibilities for growth: - Work in a strong team with the possibility of professional development; - Compensation for professional learning (courses, conferences, master classes), attending various seminars / trainings, learning within the company; - Library for employees — electronic library.
SmartyAds
1y
Support
fluent
2023-01-01T00:00:00+02:00
en
a780016f-d3e6-513c-92d8-ee634f58db6d
28,543
Account Manager
SmartyAds provides a full-stack package of complex AdTech solutions for digital advertisers, publishers, and ad agencies worldwide. Our innovative products help businesses to achieve impressive results across all channels, devices and ad formats. Finding new possibilities within artificial intelligence, Blockchain technology, and Big Data analytics, we are reshaping the future of programmatic advertising, making it surprisingly simple for every client. **The tasks of the Client / Account Manager are very different, but the sequence of actions is approximately the same. We will expect you:** - Make sure that customers have there business and technical matters resolved (in cooperation with a technical team); - Make sure there is a problem and it is essential. Find out whether we have already done to solve the problem, and what we arrive at; - Think about how we can analyze customer account data in order to optimize activity to achieve a media plan; - Choose right solutions that suit us, based on our limitations. Check them for actualization - which solutions are easy to realise and which one can get stuck on the way. Prioritize them and readdress them to the technical team; - Just think how you can attract customers and dive into the process of finding new customers; **Our ideal candidate:** - Has fluent English; - Has good analytical and problem-solving skills; - Is tech savvy and willing to work in a team; - Is self-motivated and responsible; - Experience in Customer Support/Client Management in digital advertising industry (as a plus); **Our company can offer:** - High salary; - Help with relocation in Kiev and adaptation in new city; **Possibilities for growth:** - Work in a strong team with the possibility of professional development; - Compensation for professional learning (courses, conferences, master classes), attending various seminars / trainings, learning within the company; - Library for employees - electronic library; **Corporate events:** - Offsite corporate parties twice a year, celebration of all common holidays (New Year, Halloween, etc.); - Once a month we arrange colorful "team building in teams"; - Participation in sporting events: tennis and soccer tournaments; - Corporate gifts and bonuses, congratulations from the company with personal and family events; **Social package:** - Regular salary review based on work performance (every 6 months); - Paid vacation; - Paid all sick leaves; - Medical insurance; - Up to 7 extra days (not documented) paid per year; **Comfortable work conditions:** - Modern, stylish office near the "Klovska"; - Сoffee, tea, juices, fruits, biscuits, snacks; - Places for recreation, board games;
SmartyAds
1y
Support
upper
2020-05-01T00:00:00+03:00
en
9259efea-7107-5adf-95ad-60fb4ba9d95a
28,544
Account Manager
SnoopGame QA is looking for a Account Manager. We are game testing provider, that has been in business for nearly 10 years. We provide QA services for Mobile, NFT, Blockchain, Metaverse, PC, WEB, Roblox/Steam, Console&VR Games. **Objectives of this Role** — Act as the main point of contact in all matters relating to client concerns and needs. — Build and strengthen client relationships to achieve long-term partnerships. — Maintain accurate client records, keeping track of any contract updates and renewals. — Work with sales and other internal teams to develop strategic marketing plans and ensure KPIs are being met. — Increase the marginality of the trusted portfolio of clients. —Support contract signing and client onboarding. **Daily and Weekly Responsibilities** — Take inquiries and requests from customers and address their needs. — Stay on top of accounts, making sure they’re receiving services in the best way. — Meet regularly with other members of the team to discuss progress and find new ways to improve business. — Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly. — Holding regular meetings with current clients. — On-board new clients. **Skills and Qualifications** — Internship or professional experience 1 year in a Sales/Account or customer service/Customer success role. — Ability to multitask and juggle several responsibilities simultaneously. — Strong written and verbal communication skills. — Good attention to detail and organizational skills. — Upper-intermediate level of English.
SnoopGame
1y
Other
upper
2023-01-01T00:00:00+02:00
en
30cd2db3-3d67-5c1f-8ca3-087378c10271
28,545
Account Manager
SocialTech is a product IT company where we created the venture capital world. As venture builder, we build IT companies inside our structure with a focus on analytics, data, and machine learning. We are loud about our business: Eight projects, millions of users around the world, and a strong team of more than 400 professionals with deep expertise and ambitious goals. Our people are the most valuable asset, so we strive to build businesses together with top talents on the market. As a proud Ukrainian business, we support our country, people, and the Armed Forces. SocialTech has created a charitable foundation inside the company to provide The Armed Forces of Ukraine and volunteers with necessary ammunition and humanitarian aid. If you have the desire to create breakthrough projects and share our values, we will be happy to see you in the SocialTech team! About Plich: Plich is a late-stage project inside the venture builder. We are strong, highly developed, and yet growing +30% yearly with more and more ambitions every year. Our main product is Livebeam. Livebeam is a platform where creators, no matter whether they are beginners or popular content makers, can communicate with their audience. It’s a place where you can be yourself. About the team Operations managers work with peers inside the functional Operations team as a part of the business’s Supply team. As the business is growing, we need more highly skilled Operations managers to keep up and improve existing processes, create new flows and show what operational excellence really means. Account Manager's responsibilities: — ownership of business interests and appropriate flows in a functional zone in coordination with respected teams, such as finance and payments, legal, content moderation, dispute resolution, product teams; — analysis of current processes in the ownership zone, initiating and deploying improvements — automation of manual processes, eliminating business process inefficiencies; — managing and administrating the scope of business partners, their performance, bonuses and sanctions. Must-have skills and experience to join us: — 2+ years of work experience in multinational companies, big4, top-tier Ukrainian firms; — Positive track record as a business analyst, project manager, operational or business development management, auditor; — Analytical and critical thinking, decision-making skills; — Highly developed communicational skills, both oral and written; — Result orientation and delivery management; — Being attentive to details and able to cope with the diverse contexts; — Good technical skills in Excell; — Intermediate/upper-intermediate English level. What do we offer: — Competitive salary and reasonable compensation package; — Passionate and enthusiastic team – you will have the opportunity for knowledge sharing, learning, and professional self-development; — Convenient working conditions – comfortable office located 10 minutes from Taras Shevchenko metro station. Breakfast, lunch and snacks are provided at all times — Sports and healthcare – yoga, stretching, functional training in the office gym, running, football and basketball clubs; corporate doctor always ready to help if you feel sick; medical insurance; in-house psychologist; — Exceptional opportunities for professional growth – in-house training sessions and seminars, corporate library, and English classes. Apply to the Position and let your journey begin!
SocialTech
2y
Sales
intermediate
2023-02-01T00:00:00+02:00
en
4f362339-ca25-5f2a-b129-8909751f3413
28,546
Account Manager
So, our expectation from you: — 2+ year on a similar position in the same/similar field of business — Professional level of English. You will communicate with potential and existing clients all over the World; — Strong management skills; — Professional communication skills, ability to build long term relationships with advertisers; — Demonstrated ability to manage external relationship; — Understanding of market specifics; — Accuracy in documentation and payment processes. Your main duties will be: — Managing and setting the goals for the team, tracking their everyday workflow and assuring meeting the deadlines; — Develop and maintain strong trusted business relationships with future partners, offering them professional support and feedback; — Motivate our existing partners to stay loyal to the company and increase our profit together; — Track, analyze, and optimize campaigns, including conversion points of creative materials; — Manage our affiliate platform and take a part in our IT product; — Manage ppl and take a part in a work-flow process on a daily basis; — Develop new working strategies and their implementation. What we offer: - Comfortable office in the modern business center of Kiev; - Flexible working hours (you can work 8 hours per day even from your couch - if it's profitable); - 24 days of paid vacation, 10 days paid sick leave; - Extensive opportunities for personal and professional growth; - Interesting long-term projects; - Decent salary based on the results of the interview and a comprehensive bonus system; - Medical insurance; - Free gym in the business center; - Financial support of external training (trainings, courses, etc.), internal lectures from employees; - 50% coverage of corporate English courses; - Inflammatory corporate parties and atmospheric teambuilding; - Macbook for work.
c3pa.network
2y
Marketing
upper
2022-03-01T00:00:00+02:00
en
45f666ce-3af2-5ce6-b90a-66f04a2e1d07
28,547
Account Manager
S-PRO is a software development and IT consulting partner. We develop unique products tailored to the client's needs and requirements and accelerate business. Our workflow with every project is Consultancy, Discovery, Build, and Maintain. **Industry and technology expertise is our strength. Research & Development is our energy.** With every project we focus on a business need and deep dive into clients' core issues. Only after this analysis can we start development. This approach guarantees delivery of just the right product to our customers and minimizes idle work for our team. **Industries we gained the expertise in:** FinTech Healthcare We are looking for a person who will be helping provide the best sales pitch and the best customer service in this field. The job includes both monotonous work and creativity. Great attention will be given to writing letters, therefore you should love writing. **You have:** — Fluent English is a must; — Proven business development experience in digital agency/startup/it company; — 2+ years overall sales area experience (account, sales, retention); — A proactive and positive business attitude; — Creativity and flexibility is a must; — General understanding of development process and technologies for web and mobile apps; — Ability to resolve any stress situation/negotiation in a polite way, pressure resistance; — Experience in communication with businesses abroad. **You will:** — Cover the sales cycle stage from the contract signature and meeting existing client; — Handling overdue, aftersale supervising, upsale, increasing customer life cycle, alarm about the issues with the highest speed; — Communicate with decision-makers and close the upsales (solely or in a team with Salesperson); — Generate ideas on how to improve sales/upsales activity. **What we offer** **- Long team focus:** we create an environment of transparent communication, minimal bureaucracy, which leads to long-term relationships. Average term of work in the company is 24 months. **- Development of niche expertise:** we are working in several niches, such as, FinTech, healthcare, and logistics. Therefore, our employees can develop their own expertise in these domains. **- Continuous learning:** we create employee development plans / personal roadmaps /quick promotion process. The Learning and Development department implements on-the-job training. We have a knowledge base for team members, which is a virtual space with lots of videos of seminars, purchased lectures by external speakers, as well as documents describing work processes. **- Internal career development: **80% of our current executives were promoted to those positions within S-PRO. We encourage initiative. If a person wants to set new challenges and grow, we will definitely support them. Benefits and perks **- Flexible schedule:** you can start the workday at any time from 8 to 11 in the morning. **- Hybrid work model:** decide for yourself where you want to work: from our stylish and comfortable offices, your cozy home, or anywhere else. **- Medical insurance:** all our employees who have passed the probationary period are now registered in our health insurance program. **- Paid vacations: **so, we need to make sure that our employees regularly take vacations and don’t overwork. **- Regular salary reviews** **- Compensation for external training:** we encourage the desire of specialists to develop by paying 50% of the cost of professional courses and conferences. And if someone successfully completes a course and receives a certificate, they may receive 100% compensation. Do not hesitate and send your CV!
S-PRO
2y
Sales
fluent
2022-02-01T00:00:00+02:00
en
8a272964-c238-5e79-9aad-80769f196f22
28,548
Account Manager
The Account Manager is responsible for managing relationships with the company's retail and enterprise-level customers, ensuring client satisfaction, identifying opportunities for growth and expansion, and developing strategies to increase revenue. The ideal candidate should have a background in software development project management, business analysis, and pre-sales activities. **Requirements:** - Hands-on experience in account management, preferably in the software development industry; - Prior experience in software development project management, business analysis or similar roles; - Proven track record of success in pre-sales activities and driving revenue growth; - Strong communication and interpersonal skills, with the ability to build and maintain lasting relationships with clients; - Excellent organizational and time management skills, with the ability to manage multiple projects and priorities simultaneously; - A results-driven mindset, with a focus on achieving targets and driving continuous improvement; - Advanced/Fluent English; - Advanced German would be a huge plus (not obligatory). **Responsibilities:** - Manage the relationships with existing enterprise-level customers, ensuring a high level of client satisfaction and retention; - Provide account management activities and reporting to track client progress and identify opportunities for growth and improvement; - Identify and pursue upselling opportunities with existing clients to increase revenue and expand the customer base; - Collaborate with the sales team to identify and pursue new business opportunities in the retail and enterprise-level markets; - Collaborate with the marketing team by providing relevant case studies, referrals for lead generation content development; - Take part in conferences and trade shows, events to pursue new business opportunities; - Travel to customers onsite regularly to build and maintain lasting relationships with clients and pursue new business opportunities (good to have); - Develop a deep understanding of the company's products and services to effectively communicate the value proposition to clients; - Conduct regular client check-ins and quarterly business reviews to review progress, identify challenges, and develop plans for the future; - Collaborate with the development team to ensure that client requirements are met and projects are completed on time and within budget.
Dinarys
2y
Sales
fluent
2023-05-01T00:00:00+03:00
en
92103f85-d59f-5776-9c8b-9766fb45aa6b
28,549
Account Manager
The Account Manager’s role is to oversee and build on our relationship with our customers and working closely with the delivery organization, ensure they are satisfied with the services we provide, develop new business with them, as well as actively seek new sales opportunities within that company and via referrals. If you have experience in a strategic client facing role, a flair for client communication and an understanding of client behavior, we’d like to meet you. It is important that candidates have a good understanding of different business domains, preferably having worked in one of the major players in that market. Ideally, candidates for this role will know how to meet ambitious individual and team-wide sales targets. Responsibilities: • Serve as the lead point of contact for all strategic and commercial discussions with the customer with the aim to profitably grow the customer account via upselling and cross-selling opportunities • Build and maintain strong, trustful, long-lasting client relationships looking to position yourself as trusted advisor for the client representative(s) and Intellias as a trusted technology partner for their organization • Negotiate contracts and close agreements working at the budget holder, procurement and executive leadership levels • Work in close collaboration with delivery teams to ensure the timely and successful delivery of our services according to customer needs and objectives, thereby improving/maintaining customer satisfaction • Work in close collaboration with Head of Business Development to improve our service offering and generate cases and referrals from the client for other potential clients in that industry • Develop new opportunities within client organization and identify areas of growth in existing projects • Look for referrals as well as marketing references from clients to generate additional revenue • Assist in dealing with client requests or resolving client escalations as needed • Forecast and track key account metrics (Revenue, Contribution Margin, CSAT among others) • Prepare/maintain reports on account status (account plan, opportunities, risks, stakeholder register) • Initiate and drive periodic planning activities for accounts, involving and coordinating relevant internal and external stakeholders as and where necessary • If/when required, step into the role of Pre-sales Manager to collaborate with sales and delivery teams to convert new leads and opportunities into customers and revenue streams as part of a pre-sales process Requirements: • Proven work experience (at least 5 years) in a customer facing role in a B2B context, ideally within the IT outsourcing / outstaffing context, with at least 2 years in an account management / client success type function • Proven experience of working with large corporates • Demonstrable ability to communicate, present and influence key internal and external stakeholders at all levels of an organization, including executive and C-level • Ability to manage many different stakeholders with, at times, competing priorities • Advanced level of English – a must. Other languages, would also be an advantage • Financial competence and budget management are a must • Excellent listening, negotiation and presentation abilities • Strong verbal and written communication skills • Proven ability to juggle multiple projects at a time, while maintaining sharp attention to detail • Ideally, experienced in delivering client-focused solutions in accordance with customer needs • Proven ability to lead at least a small team – a big plus • Solid experience with MS Office (particularly MS Excel and Powerpoint) or equivalents (GSuite etc), also beneficial to have CRM SW experience
Intellias
5y
Sales
fluent
2021-10-01T00:00:00+03:00
en
2151192a-caa6-5c4e-aed3-c410aa8a667b
28,550
Account Manager
The Account Manager will be responsible for increasing the overall performance of the organization by developing new relationships and managing existing relationships with company customers and partners and acquiring new ones. This role aims to increase customer satisfaction by building and maintaining a strategic trust delivering long-term value. As a result, drive revenue growth within targeted accounts by improving existing engagements and through the sale of additional value-driven solutions/services. In the beginning, the Account Manager will work closely with the current account owners (supervisors) to ensure communication and strategy with each customer is consistent throughout the organization. Main Responsibilities: Enable further development of targeted accounts by identifying opportunities, building mutual trust and delivering value to the customer: - Understand customer’s business, analyze data and recognize trends in order to propose the best possible technical and business solutions to the customer based on our experience, help to execute long term business goals and stay ahead of competitors; - Analyze existing and anticipated customer’s requirements, promote the new business opportunities and consideration of company services to fill such requirements; - Ensures customers clearly understand the “value add” of Abto services, processes and technical expertise in providing complete solutions to meet current and future business needs; - Represent the organization as the prime contact on contracts and projects: - Establish and maintain an effective contact chain, extend our network within the client; - Interacts with senior external personnel on significant technical and commercial matters often requiring coordination between departments and organizations; - Maintain a close working relationship with key client executives and managers to understand delivery issues, address concerns and maintain customer client satisfaction; - Accurately communicates Abto share risks and opportunities to each assigned customer; In cooperation with the PM improve continuously the quality of our services: - Review regularly our services with the clients; - Aid and drive performance and retention using relevant competency framework and KPI’s; - Applies own expertise to innovate processes, services and solutions; - Drive revenue by defining sales and growth strategy toward targeted accounts while aligning with critical sales business objectives. Requirements: - 3+ years of experience in software outsourcing field; - 2+ years of experience in software outsourcing business development (sales, account management, etc.); - Proven experience in managing relationships with various partners and stakeholders; - Strong problem-solving skills, Leadership and coordination skills; -Excellent verbal and written communication, presentation and negotiation skills; - Highly organized and solution-oriented; - Upper-Intermediate level of English; Our benefits: - Professional and career growth promotion; - Competitive salary; - Paid vacations and sick leaves; - Medical Insurance (partial compensation); - Flexible working hours; - Regular corporate social activities; - Regular technical training at our office; - English courses; - Gym, etc.
Abto Software
1y
Other
upper
2022-03-01T00:00:00+02:00
en
08ba21f7-592f-5050-8a72-173458666e5b
28,551
Account Manager
The AM completes operational tasks required to deliver contracted solutions to assigned customer portfolio. The AM also coordinates with other groups who provide support for customers like Procurement, Service Desk, Expense Management. The AM must have strong Excel and PowerPoint skills as well as, operational, multi-tasking, customer service, and analytical skills.      Responsibilities include but not limited to:   • Works with Delivery Manager (DM) assigned to clients who act as the primary point of contact on clients. • Handles recurring delivery tasks like State Report creation, real time usage checks, allocation reporting, etc. • Works closely with DM and advises of challenges and opportunities related to the client. • Supports DM with needed documentation so that DM can successfully facilitate client meetings. • Supports the creation of slideware for State Review meetings and works closely with DM in preparing customer presentations including value statements. • Tracks down missing invoices, supports resetting / establishing of carrier portal credentials, monitors open tickets and follows up where needed. • Serves as back up for DM.      Key Skills/Attributes: • Experienced and able to communicate effectively with customers • Highly motivated, goal-driven, outgoing, inquisitive, and customer-centric. • Exceptionally well organized / detail-oriented with outstanding oral and written skills. • Experience in tracking operational activities, customer data, and customer status. • Ability to multi-task across a high number of accounts at any given time. • High level of accountability for own actions with the drive to learn from mistakes. • Collaborative and inventive team player who challenges the status quo. • High school diploma or equivalent required. • Good computer skills and typing ability (MS Office Suite). • Interest in technology industry- cell-phones, tablets, and computers. If you are ready to join a growing company with an amazing culture, competitive salary, incredible benefits and the opportunity to grow your career, apply now!
brightfin
2y
Other
upper
2021-08-01T00:00:00+03:00
en
8e93eeba-4eca-55b9-850f-c3283d48304c
28,552
Account Manager
The company serves over 500 international large enterprises, high-tech corporations, private companies, and communication brands in the spheres of e-commerce, trading, finances, government, law, and more. Among the company’s clients, there are such well-known brands as Toyota, FedEx, AT&T, Etoro, Burger ranch, Hebrew university, Pizza Hut and others. The company develops solutions for B2B Sales and Support Contact Centers. Voice and chat communications are a priority. **Responsibilities:** Manage and develop business opportunities with Telecom Carriers in the company portfolio; Continuously seek new Accounts and Manage existing Customers by best services ; Manage relationships with both customers and vendors; Sell and create new ideas to increase sales within an existing database; Manage the day-to-day relationship within the existing customer and new business development; Search and Find direct routes form Telecom carrier around the world; Achieve and exceed sales targets; Perform other sales functions via phone, email, or mail and LinkedIn; Reports to the Manager, providing regular input on all account activity, including status and call reports on a weekly basis; Utilize existing contact network and social media strategies to sell and promote international voice terminations. **Requirements:** Experience in B2B and sales it's a must-have; Experience in trading or forex platforms; Experience with cloud PBX products; At least Upper-Intermediate English. **We offer:** International clients and colleagues cooperation; Competitive compensation level; Paid vacations and sick leaves; Knowledge sharing and training internal and external activities; Flexible working schedule (8-17/9-18/10-19/) UTC+2; Remote work (you can work from anywhere in the world); English speaking club with a teacher.
Global Teams
2y
Sales
upper
2022-12-01T00:00:00+02:00
en
90b13470-0000-5094-8a70-857b353b40b8
28,553
Account Manager
The following skills are important to us: — 3+ years of experience in a similar position; — Experience in iGaming industry at least 1+ year; — Strong verbal and written communication skills (Upper — Intermediate level of English); — Highly developed social and communication skills; — Good computer skills and ability to work with new tools; — Strong presentation and negotiation skills; — Process-driven with an eye for details; — Able to handle top tier clients and the pressure that comes along with it; — Understanding of consumer behavior and industry trends; — Self-motivated and able to thrive in a results-driven environment. Your future responsibilities: — Lead and develop customer relationships; — Responsible for driving and maximizing revenues on assigned customers; — Provide advice and support to assigned portfolio of clients ( from business to tech-related queries); — Act as main point of contact within the organization for your customers; — Assist with challenging client requests or issue escalations as needed; — Forecast and track key account metrics; — Organize and represent the company at events and exhibitions tailored to online gambling operators; — Customers websites reviewing and preparing recommendations; — Regularly report KPIs, status of accounts to the Head of Account Management. At our company Idenon: — Great team of professionals and cool people; — Competitive salary with regular reviews; — Flexible work schedule (remote); — Paid vacation and fully paid unlimited sick leave; — Health insurance.
Idenon
3y
Support
upper
2022-10-01T00:00:00+03:00
en
7bc0f1d4-9d11-5fa6-92f2-d8dd68817b6c
28,554
Account Manager
The perfect candidate truly understands the customer’s needs. If you are comfortable working with numbers and trustworthy in handling confidential information as it crosses your desk, then we invite you to work with us! You will work with our client – **Internet Vikings** – a leading provider for the iGaming and SEO industries in Europe and Asia. They are a premium hosting provider, entirely tailored for iGaming operators, gaming platforms, and SEO professionals since 2008. Their full suite of services makes them a one-stop-shop for clients and a leading provider for technological and digital assets. You will be responsible for selling domain name product, work and communicate directly with the development team on the client side. **Responsibilities**: Account Management responsibilities Creation of and managing opportunities through Salesforce CRM Preparation of pre-sales material for client meetings and bids Management of campaigns in conjunction with Marketing team / Sales and Product Management for domain related solutions Working with other client`s divisions in the developments of, and closing of, opportunities **What we’re looking for**: Proven sales experience in either a new business or account management role Attention to details Excellent organizational skills High professional standards, diligence Excellent communication skills – written and spoken Effective team-working skills Creativity, ability to think outside the box At least upper-intermediate English **Bonus**: Knowledge of the domain name industry preferable Experience dealing with IT and Marketing departments A track record of working with diverse data sets to deliver insightful analytics Experience in working with foreigners You love borsch!
Beetroot
2y
Other
upper
2020-12-01T00:00:00+02:00
en
d759f1bc-f145-5a1d-8dbf-98e1b9a6b194
28,555
Account Manager
The Platform is a 360-degree solution for eCommerce businesses. Under the hood, it has various types of cutting-edge technologies including but not limited to ML/AI and intelligent image processing. You are the one we are looking for if you: - Are creative and easy-going; - Have fluent English; - Are client-oriented; - Have experience working with technical teams; - Understand principles of eCommerce business; - Have a high level of emotional intelligence and a problem-solving mindset. We would appreciate you having experience as: - Project or Product manager in software development teams, or - Sales and Marketing manager, or - eCom manager for foreign businesses, or - Customer Success manager in the B2B sector. Your responsibilities will be: - Maintain and develop long-term relationships with clients from Europe; - Increase profitability through zero churn and active up-sale; - Engage and collaborate with clients to build win-win relations; - Client onboarding, holding training sessions, and creating of training materials; - Monitor accounts’ performance to identify early red flags and communicate them to customers; - Discuss clients’ requirements with stakeholders and communicate them to the development team. Tired of outsourcing? Apply and try yourself as a part of the best-in-class B2B product and professional team!
RONIS
1y
Other
upper
2022-01-01T00:00:00+02:00
en
c1f6cafc-94c1-53d4-b817-40bfe6dcb44a
28,556
Account Manager
*The team communicates in Ukrainian and English* Twin Win Games seeks a highly skilled and experienced Account Manager to work on gaming projects (casual games and casinos). The ideal candidate is someone who enjoys playing online games and has a working knowledge of online, and mobile games. Your professional qualities: • + 3 years of experience in IT sales; • Experienced with managing or working with international clients; • Service and business orientated with excellent interpersonal skills; • Exceptional verbal and written communication skills; • Ability ability to analyze business metrics for the client; • Adaptability and strong problem-solving skills; • Excellent active listening skills; • Ability to build rapport and collaborate with others within the company and externally; • Understanding of consumer behaviours and industry trends; • Extensive, accurate product knowledge; • English level — C1. Would be a PLUS: • Experience in the Game development industry. Challenges you’ll meet: • Generate sales among client accounts, including upsetting and cross-selling; • Operates as the point of contact for assigned customers; • Develops and maintains long-term relationships with accounts; • Makes sure clients receive requested products and services in a timely fashion; • Communicates client needs and demands to the company; • Forecasts and tracks client account metrics; • Manage projects within client relationships, working to carry out client goals while meeting company goals; • Identifies opportunities to grow business with existing clients; • Coordinate with staff members working on the same account to ensure consistent service; • Collaborates with the sales team to reach prospective clients; • Service multiple clients concurrently, often meeting deadlines; • Keep records of client transactions; • Acting as a client advocate focusing on improving the buyer experience. What we are proud of: — Flat rate + % — Flexible working hours AND flexible workplace (office, home, beach:) ) — Paid vacation (20 workdays/year) and sick leaves (5 workdays/year); — Unlimited day-offs (unpaid); — Paid benefits of choice; — Personal development plan; — English-speaking club; — Skills training; — Education office (education hub with internal & external experts and mentorship programs); — Structured processes (corporate confluence); — Open-minded management style (constant sharing of company strategy and plans); — Performance-based reviews; — Stress management(1-1 meetings, transparent communication, feedback culture); — Corporate team building events, marathons, and online challenges; — Family-friendly, we offer congratulatory gifts for your personal holidays (the birth of a child, wedding, etc.).
Twin Win Games
3y
Sales
fluent
2023-04-01T00:00:00+03:00
en
dc9b6ed3-0312-5e9b-9bf9-0d09f430eb70
28,557
Account Manager
This means — you have all the freedom to make sure the Fulcrum customer service is exceptional. The best part? Account Management is new to our company. This means you’ll get to be the architect and create the system from scratch. But don’t worry — we do have some process & KPIs in place, that will help you out. What else? Well, our clients are wonderful. We work with promising, exciting startups, that you will have fun working with. Here’s what you will do! How your responsibilities would look like? — Calculate and increase NPS of our current pool of accounts; — Mitigate and analyse potential risks in the cooperation; — Identify potential opportunity within the account; — Identify and build relationships with major stack-holders; — Coordinate with delivery team clients objections, roadmap on increasing NPS and upsells; — Communicate risks, blockers and challenges of the project in a coherent way and with minimum new gray hairs on the clients head; — Build roadmap on strategic cooperation; How your daily/weekly/monthly routines would look like? — Biweekly calls with current clients, monthly calls with previous clients; — Daily standups with sales team; — Collecting feedback and transforming those into CS reports; — Day to day communication with clients and delivery team; — Together with delivery team prepare relevant offers for clients; — Prepare pitch decks for up-sales; — Prepare agreements together with legal team; — Analyzing existing client needs, concerns, and objectives. Transforming those into offerings with the business development team; — Formalizing business processes, creating scalable and effective Account Management department; So, what are the must-haves? — Advanced level of English; — Previous experience in IT Sales or Account Management; — Structured and coherent communication skills; — Empathy towards clients needs and challenges; What are the nice-to-haves? — Previous experience with people management; — Building systematic processes; — Entrepreneurial background; What does Fulcrum offer? — Culture of freedom, responsibility and transparent feedback; — Competitive salary and bonuses based on KPI’s; — Involved and highly-motivated collegues; — 70% compensation on courses and other educational activities; — Flexible working hours.
fulcrum
1y
Sales
fluent
2021-05-01T00:00:00+03:00
en
a9bcdb19-fc5d-55b8-a0d4-86cf0c53186f
28,558
Account Manager
Upon completely comprehending the client’s requirements and business circumstances, Edvantis delivers the best possible value to projects of all types and sizes, applying a number of specialized technology enablers and service lines. Responsibilities: - Be focused on technical solutions, product management, and overall improvements on account level (risks, development lifecycle, CSAT) - Responsible for collaboration between sales, delivery, consulting on creating solutions for customers. Making sure Delivery leadership is aligned with Company/Customer strategies and focused on the high CSAT - Assure proper project(s) deliverables in all aspects (budget/scope/schedule/quality) and at all stages — initiating, planning, executing, monitoring and control, closing. Grow existing client relationships and maximize client portfolio satisfaction - Report account status within the account to stakeholders (including high-level status in regards to the client, people, and business development perspectives) - Participate in creating account development plans, identifying add-on business opportunities Identify resources required for successful project execution and long term business relationship, ensure overall competence growth within an account - Review proposals for completeness and risks from Delivery prospective - Create and execute project plans and revise as appropriate (if there is no PM on the project) or assists PM in creating and executing project plans - Create and manage the project budget. Analyze financial data and seek ways to minimize expenses and maximize revenue - Ensure timely and accurate invoicing. Facilitate addressing of elevated billing issues when they arise Requirements: - English level – Upper-Intermediate or higher - Result orientation and ability to provide results in short term - Ability to easily communicate with different levels of stakeholders (from technical people to C-level) - Experience in managing SDLC / Acting as a Delivery Manager or similar positions - Experience in developing proposals and estimates We offer: - Career and professional growth - Competitive salary - Friendly and highly professional teams - Big and comfortable office, own parking area, restaurants nearby - Corporate events twice a year, teambuilding - Paid sick leaves and holidays - Paid 18 working vacation days - Free English/German language courses in our office - Comfortable office facilities (kitchens, shower, sports activities: athletics, coffee/tea points, food delivery services, etc.)
Edvantis Software
5y
Project Manager
upper
2020-09-01T00:00:00+03:00
en
c5fca2e7-7484-5776-a259-53f92faf3f33
28,559
Account Manager
UST UA is looking for an experienced Client Success Manager. **Requirements:** • English level – upper intermediate at least • Experience in the IT outsourcing industry • 2+ years of experience in Account Management • Experience in working with international customers • Desire to build a long-term and strong partnership with clients • Customer-centric and result-oriented person • High level of responsibility • Excellent communication skills and negotiation skills with a focus on listening and asking the right questions • A supporter of the win-win approach • Understanding of software development • Understanding of Agile methodology **Responsibilities:** • Maintains regular communication with customer/partner/supplier and addresses needs through empathy with their environment • Influences IT strategy of the client by proposing new or alternative solutions and balancing effectiveness and efficiency • Build strategy plans for the collaboration with clients • Conducting regular quarter strategic meetings with clients • Conducting regular feedback sessions with clients and maintaining a high level of their satisfaction • Sending time reports to clients and invoices • Managing all financial and organizational questions • Controlling accounts receivables and collecting overdue debt • Documents management • Working with CRM, Jira, Confluence • Follow and improve the existing organizational processes in the team • Help with the organization of clients' workshops and team-building events with them • Upsales to clients **We offer:** • Communication with clients from all over the world • An opportunity of rising to interesting challenges with international business cases for professional and personal growth • Working in a team of professional enthusiasts • Professional and career opportunities • Flexible schedule • Work from home, or office in the Kyiv center • Paid vacation (18 days) and sick leaves (10 days) • Impressive corporate database for education and self-education • Business trips in Ukraine and abroad • The environment where you can implement your ideas • Friendly professional staff and warm atmosphere •Team parties and corporate events
ITernal Group
2y
Other
upper
2023-07-01T00:00:00+03:00
en
3c5fbf3a-b1cf-5f04-9386-67a1f57ad52e
28,560