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Account Manager | VIGO Industries is a worldwide manufacturer of plumbing fixtures and shower doors. We are a privately held company which gives us the ability to respond quickly to the quickly changing world we are living in today.
EST TIME ZONE!!!
Responsibilities:
- Manage and update the online product catalog, including setting up new products and promotional items and maintaining product and category pages
- Drive Category Conversion, Revenue, Profit through SKU and -Attribute display accuracy
- Monitor and report sales performance and analytics. Provide recommendations and act as needed to increase reviews and performance
- Understands E-Commerce competitive set and industry best practices to ensure the company has a clear view into strengths, opportunities, weaknesses, and threats
- Understands E-Commerce organic metrics and customer engagement data
- Support key product launches and product attributes specifically SKU set up and product detail page content to drive online sales
- Ability to articulate and share channel insights, learning, and recommendations as to the supporting E-Commerce Analyst
- Work closely with other departments — Purchasing, Marketing/Creative, Customer Service for feedback and input
Professional experience with various eCommerce platforms and portals is a huge plus
- Stay UpToDate on product knowledge for all VIGO product lines
Ad-hoc duties
Requirements:
- 2+ years Excel experience to perform data analysis, research/data gathering, data input, and data manipulation
- Fluent English, verbal, reading, writing
- Coverage US working time (9 am-5 pm EST). Full-time. — EST TIME ZONE
- Must be able to call buyers/partners US time zone
- Strong analytical skills with the ability to collect, organize and analyze information with attention to detail and accuracy
- Self-starter and able to work independently to meet objectives
- Excellent interpersonal, verbal, and written skills
- Strong communication skills, including buyer negotiations
- Ability and willingness to coach and develop team members to expand marketplace division
- Strong understanding of Business Pricing and Discount Levels
- Understanding of Search algorithms and Item attributes
- Proficient in EXCEL | VIGO | 2y | Sales | upper | 2023-08-01T00:00:00+03:00 | en | 4c384948-782e-59b6-a773-793d92f2cc78 | 28,561 |
Account Manager | We a looking for an Account Manager who will become an essential player in the core team of a new unique Ukrainian start-up - a social network for adults.
Our revolutionary difference is the opportunities for promoting content on the platform. We are in charge of attracting subscribers, unlike competitors.
Our advantages are a variety of content, socialization, and individual approach to content authors (every author has a personal manager).
We are not just a tool for authors to monetize their content (like many others), but an active environment that generates powerful social interaction between people who previously did not know each other.
**Responsibilities:**
Interaction and support of existing authors on the platform,
Support the author in creating a unique and popular profile (help the author to become a star on the platform)
Help with technical issues of the profile
Data collection and data analysis
Collaboration with marketing and development departments
**Requirements:**
Experience working with platforms in a support role (technical support, content support)
High level of empathy and goodwill
Ability to inspire and motivate people, bring out the best in them
Excellent communication skills
Experience as a SMM would be a big plus
**Salary range:**
Before the launch of the platform, 1000 - 1500 у.е. (fixed amount).
After the launch of the platform, 400-500 у.е. (fixed amount + %). | KV Media | 1y | Support | upper | 2022-06-01T00:00:00+03:00 | en | 144d3df6-44f8-5cf0-b0cc-894f5106aa85 | 28,562 |
Account Manager | We are an agile team, always willing to listen to each other, we lean on company culture and values and always strive to have a positive effect on the world.
Display.io's mission is to Build Better Advertising Experiences.
About the role
Join a team focused on delivering amazing products for US top tier publishers (news, magazines , social sites and apps), your role will be centric to the team and you will have an effect, on a company that aims to affect some of the major online content publishers in the US.
Role responsibility
- Manage dozens of publisher and demand platforms accounts.
- Have a daily routine to check numbers and trends, drill down with your supervisor and tech.
- Communicate with your accounts POCs when needed.
- Create routinely proactive touchpoints with your accounts POCs.
- Communicate with the team on your account situations and issues .
Requirements
- Highly proficient in communication with clients
- Highly proficient in English communication, including verbal
- 2+ years of experience working in they Ad-Tech industry
- Analytical - able to crunch and figure out numbers
- Tech savvy - able to digest and learn system flows, and analyze issues
- Flexibility / Willingness to work with clients on US time zones | Unit Group | 3y | Other | fluent | 2021-08-01T00:00:00+03:00 | en | 7f3573bb-d763-5425-9d95-a19c7410cd82 | 28,563 |
Account Manager | We are a startup-oriented design and development team looking for an Account Manager to help us establish effective relationships with existing customers. You will play a significant role in creating and developing a successful experience for our customers.
Our clients are creative, modern and innovative startup founders, and you will have an amazing opportunity to be the person who helps them achieve their goals. Working with us is like watching your favourite movie — comfortable, secure, and fun. Welcome to the team!
**It is required:**
- Advanced English;
- High presentational skills;
- Strong negotiation skills;
- Skills to build relationships in a group setting.
- B2B experience in a client-facing position (foreign markets);
- Previous experience in IT industry or any related sector: digital marketing, email marketing, content marketing, or sales;
- Previous work experience as an Account Manager, Customer Support Manager, Key Account Manager, Sales Account Manager, Loyalty Manager, or any other relevant role;
**Responsibilities:**
- Acting as the primary point of contact and developing a reliable advisor relationship with existing clients;
- Resolving technical/managerial/financial/business issues on a regular basis;
- Provide Head of Sales with monthly / quarterly reports on the work results;
- Establish and develop long-term relationships with clients;
- Responsible for ongoing communication with B2B clients in the United States and Europe;
- Working towards KPIs according to our strategic metrics;
- Resolve all issues or difficulties faced by customers and deal with complaints to maintain trust and customer loyalty
**We will provide:**
- Educational materials, articles, and lectures;
- Opportunities for professional and personal growth;
- Flexible schedule;
- Possibility of remote work;
- Covered rest period (14 business days)
- Official day-offs;
Our team is young, professional, and we don’t know joke limits. | Halo Lab Team | 1y | Support | upper | 2022-01-01T00:00:00+02:00 | en | 88a268a3-c8fd-58f6-93f9-55d7f801cebe | 28,564 |
Account Manager | We are a startup-oriented team designing and developing websites, mobile, and web apps for clients from various industries worldwide (naturally, except for Russia and Belarus).
We’re looking for an Account Manager to help us establish effective relationships with existing customers. You will play a significant role in creating and developing a positive experience for our clients.
**Required competencies**
- Excellent English skills (C1–C2).
- Experience interacting with foreign clients.
- Strong negotiation skills.
- Proactiveness and problem-solving.
**Advantages**
- Proven experience in account management would be ideal. Experience in sales or project management would work too.
- Interest in web development and web design.
**Responsibilities**
- Discuss with customers their business and how we can help them grow.
- Collect feedback related to our work and help managers improve their workflow.
- Work as part of our account management process and make suggestions for improvement.
- Be the client’s advocate in our team and the team’s advocate in communication with the client.
**Why you might not like us**
We do hope you’ll enjoy working with us, but these points are still worth mentioning:
- We’re a relatively small team with a flat structure, so if you prefer to work in a huge global company, most likely we won’t suit you.
- Right now, we offer remote work. If you do not have a comfortable workplace at home or in the nearest cafe, then working with us will not be easy.
Все буде Україна | Halo Lab | 1y | Sales | upper | 2022-07-01T00:00:00+03:00 | en | 913cae56-d3f0-5818-9dd1-e3e5e01a83e1 | 28,565 |
Account Manager | We are currently looking for: **Account Manager**
**Necessary skills and qualifications:**
- 5+ years of experience in fields related to Sales or Account Management
- 2+ years of experience in Sales, Project Management, Business Analytics, or any other relevant role in the IT sphere
- Fluent written and spoken English
- Excellent communication and presentation skills
- Client-focused approach to work: strong customer service and interpersonal skills for dealing with different types of clients
- Team player mindset: ability to work closely with PMO to stay on top of ongoing projects
- Proactivity: ability to think a few steps ahead of the game to make sure clients’ expectations are clear and will be met during/after development phases
- Sharp mind: ability to identify customers’ needs and opportunities based on business goals and market data
- Involvement: experience building trust and relationships with key stakeholders by regularly checking in on project status and getting client feedback
- Consulting skills: awareness of key domain trends, new features, and competitor products to be able to advise clients on what could be important for their product
- Negotiating skills: ability to get to know your team and project specifics well to be able to support your team and negotiate with clients during issue escalation times
- Good sense of humor and positive attitude towards work
Responsibilities:
- Operate as the point of contact for assigned accounts
- Develop and maintain long-term relationships with accounts
- Schedule regular activities (emails, calls, onsite visits) with accounts in CRM
- Coordinate with staff members working on the same account to ensure consistent service, if necessary, attend calls with PMs, demos and retros with the client
- Monitor the client’s budget, explain costs, and negotiate new terms or cooperation models if necessary
- Communicate client needs and demands to internal stakeholders
- Work with inbound leads (generation, qualification, deal closing, etc.)
- Collaborate with the marketing department on case studies, social media posts, and blog articles
- Prepare proposals, SoW, contract attachments, schedule and send out invoices
- Report to management
**Will be a plus:**
- Technical background
- Previous experience in the full sales cycle: prospecting, lead generation, sales, and deal closing
What we offer:
Time Off & Medical Insurance
- 18 days paid annual leave
- 10 days paid sick leave
- 5 days unpaid leave
- 5 days additional paid time off following your wedding or your child’s birth
- Medical insurance
- Paid public holidays
Workplace Benefits
- Free English classes in groups
- Flexible work schedule
- Fully equipped workstation
- Comfortable office
- Access to a video library of soft skill workshops
Financial Benefits
- Relocation support program
- Financial support from LS in case of emergency (reviewed individually)
- Overtime pay
- In-house accounting service
Fun
- Lviv IT Cluster gifts & discounts
- Team building & industry events
About Lemberg Solutions
We are Lemberg Solutions, a tech consulting and engineering company that creates IoT products, Digital experiences, and AI solutions. Our clients rely on our full suite of engineering services and industry experience to build new products and bring digital transformation to existing systems.
The main value we share as a team is doing work that has meaning and impact, on a global as well as personal level.
Our expertise spans three distinct domains:
Internet of Things
We provide end-to-end IoT development, which means you will be able to see products evolve from the earliest discovery stages to mass-production-ready prototypes.
AI and Data Science
Develop sophisticated AI-based solutions for healthcare, sportstech, agritech, real estate, and other industries.
Digital Services
Build corporate and government websites, ecommerce solutions, community platforms, mobile applications, and a lot more. If you are a Drupal developer, you will be joining one of the largest Drupal teams in Europe. | Lemberg Solutions | 2y | Other | fluent | 2022-12-01T00:00:00+02:00 | en | 88ab49d4-9ea7-5a6d-83b3-a827a3d43a2e | 28,566 |
Account Manager | We are currently looking for a highly motivated and self-driven **Account Manager** to be a part of our talented team.
**We are waiting for your application if you have:**
- 1+ year of previous experience as an Account Manager or similar roles in the IT industry (B2B);
- fluent English (both written and spoken);
- understanding of modern technologies;
- knowledge of the task management tools (Jira / ClickUp);
- a proactive approach to work, responsible and business-oriented;
- excellent communication, leadership, and problem-solving skills;
- strong organizational and time management skills.
**As an Account Manager, you will be responsible for:**
- ongoing engagements with B2B clients in the United States and Europe;
- acting as the main point of contact on a day-to-day basis for any client engagement-related matters (contract launch, deliverables, reporting, invoices and etc.);
- ensuring clients’ business goals are followed while the satisfaction rate is high;
- taking control of the renewal process to avoid potential customer loss;
- monitoring the financial duties of the client;
- managing internal processes to ensure smooth client delivery (task creation, monitoring of deliverables, QA, reporting);
- closely work and set tasks for a development team.
**We offer:**
- competitive salary in time;
- official employment;
- regular performance evaluation and salary review;
- opportunity to influence the internal processes of the company;
- friendly and young team;
- long-term partnership;
- bonuses for achievements;
- opportunity for self-organization;
- flexible working schedule;
- opportunities for professional development and personal growth;
- 18 working days of annual leave;
- 5 sick-paid days;
- days off during official Ukrainian holidays;
- other benefits provided by our company.
We will be glad to see you on our team! | Lengin | 1y | Sales | fluent | 2023-07-01T00:00:00+03:00 | en | 45b957c0-6f4f-5736-8af7-5cb6ffa5cbe6 | 28,567 |
Account Manager | We are currently searching for a talented and highly motivated Partnership & Operations Manager who will ensure the smooth running of operations and partnerships for the Genesis businesses. The successful candidate will become part of the Partnerships team and will be working closely with the companyʼs key stakeholders and partners (Meta, Google, Apple, Snapchat, Twitter, ByteDance etc.).
**Responsibilities:**
● Building and maintaining strong, long-lasting relationships with the local and international partners and contractors;
● Negotiating cooperation terms and reviewing deals with the company’s counterparties;
● Identifying potential areas of growth and leads for partnerships based on set up KPIs;
● Proactively executing operational requests of the businesses through collaboration with the Genesis partners (user
acquisition and monetization platforms, app stores, business intelligence platforms, etc.);
● Coordinating operational workflows for the company’s businesses in close cooperation with various Genesis administrative teams;
● Supporting the teams with the opening of ad accounts, business managers, credit lines on Facebook, Google, Snapchat etc.;
● Arranging workshops, meetings with the partners, case studies for the Genesis businesses;
● Identifying operational gaps and helping refine processes for operational efficiency.
**Qualifications:**
● fluent spoken and written English;
● strong problem-solving, communication and presentation skills;
● responsibility and a keen eye for detail;
● proven track record of successfully managing projects and negotiating deals;
● good command of Microsoft Office (Word, Excel, PowerPoint) and Google (Docs/Slides/Sheets) tools;
● knowledge of graphic design programs (Canva/Crello/Keynote) would be a plus;
● 2+ years minimal work experience;
● background in Operations, Partnerships, Big-4, law firms or the like would be an additional advantage. | Genesis | 2y | Other | fluent | 2023-01-01T00:00:00+02:00 | en | de2a0d69-ba7e-5591-9dfc-8e9b7d26cd86 | 28,568 |
Account Manager | We are glad to invite a responsible and open-minded Account Manager for building trustful relationships with our clients and friendly atmosphere in our teams.
Our mission is to provide our partners with the best solutions for e-commerce in balance with clients’ satisfaction and happy staff.
If you think you are the right person for this position let’s start our conversation!
Requirements:
- 2+ year of experience in a similar IT position;
- English - Upper-Intermediate and higher;
- Experience in communication with English native speakers;
- Excellent customer-orientation, presentation and communication skills;
- Good understanding of the IT industry
- Ability to manage multiple tasks and work autonomously;
- Flexibility in decision making and a good sense of humor :)
Responsibilities:
- Daily communication with our current clients;
- Starting of new relationships;
- Troubleshooting;
- Pre-sales and upselling activities, expansion of teams;
- People management - building and managing the team members, including regular evaluation and promotion;
- Invoices creation and reporting;
- Influence on the company and processes development.
What we offer:
- Competitive compensation depending on skills and experience level;
- Professional and career development;
- Team that really rocks;
- Flexible working hours and flexible approach to work;
- Paid vacation and sick days, national holidays;
- Corporate events and parties;
- Certifications, professional trainings, and educational advancement opportunities at the company's expense. | Magecom | 2y | Project Manager | fluent | 2020-11-01T00:00:00+02:00 | en | f8c6969b-2562-5096-84ea-a64556ee833b | 28,569 |
Account Manager | We are **iSpeedToLead**, one of the strong American-Ukrainian IT product companies in the real estate niche. We help our customers to sell and buy houses around the USA.
Now, we are looking for **a strong Account Manager** to join our fast-growing team. We deal with a wide range of products and services, which requires frequent communication.
**The working schedule is from 2 pm to 11 pm Mon-Fri Kyiv time (GMT +2)**
**Responsibilities:**
- Handle critical/complex/high-priority customer issues and make independent decisions regarding them;
- Doing onboarding video calls with new clients;
- Running email/SMS campaigns to get more sales;
- Deal with negative customer feedback;
- Achieving weekly sales target (up to $10k per week);
- Making warm calls and cold calls to users and prospects;
- Manage the churn rate and find ways to retain customers.
**Requirements:**
- Fluent in English with excellent listening and conversational skills.;
- 1+ years in phone sales with English-speaking prospects;
- Priority will be given to people with the ability to work hard and do whatever it takes to get more sales (our best salespeople, for example, also make sales on weekends and after working hours);
- Ability to receive feedback well and adapt quickly;
- General curiosity – you ask questions and always try to find the best way to accomplish results.
**Benefits:**
- Competitive salary + % bonuses from sales.
-Full management support when needed. Our team is highly sales driven;
- You will work in a fast-paced environment with a constant flow of new packages/offers/ideas;
- Annual paid vacation: 20 working days;
- Paid sick leave.
Looking forward to hearing from you and waiting for your CV:) | iSpeedToLead | 1y | Sales | upper | 2023-07-01T00:00:00+03:00 | en | 17b74a03-d044-543d-a3fe-e7d04721700d | 28,570 |
Account Manager | We are looking for Account Manager to join our team!
Requirements
- experience with client care/customer care
- experience with troubleshooting
- full working proficiency in English
- understanding and experience in sales processes
Responsibilities
- work with existing customers
- identify issues and problems, engage support team to resolve issues
- identify clients needs and problems, engage support team to resolve them
- identify potential needs for additional software that we offer (upsales)
engage presales and sales team to work on opportunities
- reporting and invoicing of the customers
We Offer
- competitive salary
- modern comfortable office space
- direct subway access
- free coffee/tea, cookies, fruit etc.
- paid sickness leave
- annual vacation of 24 days, public holidays
- corporate health insurance
- covering of education and training and courses
- corporate events, team buildings
- zero bureaucracy and friendly team
Will be an advantage:
- working proficiency in the German language
- experience and understanding web development | WebMeridian | 1y | Sales | intermediate | 2022-12-01T00:00:00+02:00 | en | dd683c47-5bca-503a-8b71-0fe92f2c76dd | 28,571 |
Account Manager | We are looking for a highly motivated, well-organized and proactive person, one who has business views and wants to build a long-lasting relationship with our partners.
Our perfect teammate has:
• Commercial experience of dealing with business clients;
• Upper-intermediate spoken and written English;
• Communication with foreign clients (USA/EU);
• Team management/business process management experience;
• Experience in IT sphere is an asset.
Responsibilities:
• Enhancement of existing relationship by achievement of clients' business goals;
• Monitoring of collaboration processes and detection of stress zones at early stages;
• Development of collaborations with current clients through up-/cross-selling methods;
• Management clients' expectations and solution of business issues.
We offer:
• А lot of communication with clients;
• Challenging goals and rewarding steps to make your career successful;
• Long-term cooperation with employees and clients;
• Compensation of both internal and external English language training;
• Flexibility of work and scheduling;
• Income that grows along with your achievements;
• Paid vacation and sick leaves;
• Medical insurance;
• Our Accountants will take care of the taxes;
• Legal support.
Despite the fact we are still working from home, you will have the possibility to concentrate on your responsibilities as long as experts from other departments can help you with different issues. On the first day, you will be welcomed by the Dedicated HR Manager, who will assist you in the future with the onboarding. System Administrators prepare all the necessary devices and install the software. | MobiDev | 1y | Other | upper | 2020-06-01T00:00:00+03:00 | en | 6b8871c5-f012-5986-bc03-a56714f8f4f0 | 28,572 |
Account Manager | We are looking for an Account Manager in the Kyiv office for a long-term basis.
***Responsibilities:***
- Manage advertising campaigns
- Analyze advertising results and initiate profit optimization
- Build strong long-term relationships with partners
- Make and follow ad plans with publishers
***Requirements & Qualifications:***
- Experience in digital marketing
- Strong analytical skills and data-driven thinking
- Understanding of media metrics campaigns tracking and optimization
- Proficiency in Excel
- Upper-Intermediate English level
- Bachelor's degree
***Will be a Plus:***
Experience managing PPC and Affiliate programs
***What we offer:***
- Competitive salary
- A professional and friendly team
- Office in the center of Kyiv
- Comfortable workplace
- Flexible work schedule
- Happy hours and Team Building activity
- Paid Vacation, Sick Days, etc. | MageticAI | 1y | Marketing | upper | 2020-05-01T00:00:00+03:00 | en | a00fadb5-a39d-540e-b85f-172953dbfab4 | 28,573 |
Account Manager | We are looking for an **Account Manager** to create long-term, trusting relationships with our customers.
We expect to find a person with a client-oriented attitude, and analytical thinking, who learns quickly and can manage his/her time and tasks without gaps in the working process.
**Important!** The clients are primarily located in PST-EST zones in Northern American markets, so you will need to take this into account when planning your work schedule.
**What we offer:**
- Remote work.
- Flexible schedule.
- Opportunities to grow professionally and personally (workshops, work sessions, external education).
- Paid leave (24 calendar days + 10 public holidays).
- Small and outstanding team.
- Exciting challenges, possibility to be a part of business practices of the American market.
- PC and other work equipment.
- Paid sick leave.
**Responsibilities**
- Build and strengthen client relationships to achieve long-term partnerships.
- Customer onboarding and training. You will work with new clients and provide them with the skills to use our and partners' products. You will help them solve any problems they may encounter.
- Account management. You will be responsible for ensuring that clients continue to use our and partners' products and derive value from it.
- Upselling our product to customers. You will offer clients additional features of our and partners' products and help them solve their problems. Identifying, upselling, cross-selling, and renewal opportunities and communicating with the sales team regularly.
- Development of training materials. You will create training materials that will help clients better understand our product and its functionality.
- Contribution to the onboarding and account management process development. You will help develop and improve the onboarding and account management processes.
- Coordination with Bidtracer support and CanSolveIt QA and Setup teams.
**Requirements:**
- Understanding of business processes and how business systems can be applied to streamline operations.
- Understanding of SDLC. The ideal candidate should have a good understanding of software development life cycle (SDLC) processes, including requirements gathering, design, development, testing, and deployment.
- Analytical skills and attention to detail.
- Excellent written and verbal business communication skills in Ukrainian and English (Advanced).
- Advanced PC skills.
- You need to be able to quickly deal with client software and processes. If you have worked with Bidtracer or other similar CRM systems, this is a big plus.
- Extensive account management expertise. It will be a plus if you have extensive customer service experience as well as a track record of successfully meeting customer needs, ensuring that software meets business processes requirements, and increasing sales.
- Strong communication skills and ability to work effectively in a team.
**Note!** Business trips abroad are possible. Therefore, it is important to have a legal opportunity to leave Ukraine for a certain period.
**Nice-to-Have Skills:**
- Mathematical background and experience in working with complex formulas via Excel.
- Sales experience. Although not required, having experience in sales can be an advantage in upselling our and our partners' products to customers and achieving business goals.
- Experience in the fields of construction and consulting. This will help you better understand the client and speak the same language with him. | CanSolveit | 2y | Other | fluent | 2023-03-01T00:00:00+02:00 | en | b84878d5-defb-5df9-98e4-d2498beddc0c | 28,574 |
Account Manager | We are looking for an Account Manager to join our existing team to become an Advocate of the interests of Mobilunity’s clients and at the same time - to become a Mobilunity's Ambassador during daily communication with clients. Account manager will act as a main point of contact for clients. He/She will build long-lasting, mutually beneficial relationships with assigned contacts.
To succeed in this position, candidates should have exceptional communication, computer, and problem-solving skills. You should be resourceful, analytical, adaptable, quick, trainable and organized with the ability to build rapport with clients. This is a hands-on role that includes interacting with various internal departments, and all the company leadership team.
AS AN ACCOUNT MANAGER YOU WILL BE:
• Serving as the lead point of contact for all customer’s matters and helping customers through email, phone, and in-person meetings;
• Ensuring the timely and successful delivery of our services by close communication with Resource Managers;
• Engaging in organizational issues, processes, and workflows in order to help teams operate more effectively;
• Collaborating with various internal departments (RM, Sales, Recruitment, Marketing, Office Managers);
• Maintaining updated knowledge of company products, services, and our relationships;
• Assisting with challenging client requests, resolving complaints and preventing additional issues by improving processes;
• Business trips arrangements;
• Invoicing plan preparing, sending, monitoring, together with payments and accounting paperwork collection.
MAIN REQUIREMENTS:
• Higher education;
• Proven account management or other relevant experience;
• Confident user of G-Suite, CRMs;
• Exceptional communication skills;
• Excellent active listening skills, negotiation and presentation skills;
• Ability to relate with customers, top management and other departments in the company;
• Ability to manage multiple clients (up to 20) simultaneously;
• Ability to collect, track, and analyze large amounts of data;
• Adaptability, critical thinking and strong problem-solving skills;
• Time management and multitasking skills;
• Strong organizational skills and attention to detail;
• Upper intermediate English to communicate effectively with clients from all over the world (both verbal and written).
WOULD BE A PLUS:
• Working experience in IT | Mobilunity | 1y | HR | upper | 2021-05-01T00:00:00+03:00 | en | f5198087-acad-5ac2-b8e0-25bec3e936d5 | 28,575 |
Account Manager | We are looking for an **Account Manager** to join our team. If you are a proactive, results-oriented, positive person, who has good communication and presentational skills, we are waiting for you.
**Responsibilities and Duties:**
- Customer Relationship Management: Interacting with clients/partners and addressing all arising inquiries (emails, meetings, negotiations).
- Consulting and Managing Clients: Providing information about company products and services, conducting presentations, preparing commercial offers, and supporting clients at all stages.
- Expanding Customer Base: Identifying new potential clients and working on retaining existing ones.
- Reporting: Maintaining documentation on client interactions and preparing sales reports.
**Qualification and Requirements:**
- Higher education
- Work experience as an Account Manager or similar - at least 2 years
- Excellent personal qualities
- Excellent written and verbal communication skills
- Strong communication, organizational, and leadership qualities
**Our benefits:**
- Grow professionally in an American company
- Friendly young team
- Flexible working hours
- Sports compensation
- Birthday presents | GlenFlow | 2y | Sales | fluent | 2023-08-01T00:00:00+03:00 | en | 36910632-0cad-5976-a245-41edb93e1d08 | 28,576 |
Account Manager | We are looking for an Account Manager to join our team.
Responsibilities:
◦ orders processing;
◦ sales indicators analysis;
◦ interactions with local partners;
◦ warehouse stock management;
◦ maintenance of operational reporting.
Requirements:
◦ experience and understanding of e-commerce basics;
◦ basic level of Spanish;
◦ monitoring metrics and looking for trouble points;
◦ experienced Excel user;
Would be a plus:
◦ understanding the specifics of working in Affiliate marketing.
What we offer:
◦ work with international teams around the globe;
◦ modern office (near Osokorki metro station);
◦ opportunities for professional growth;
◦ flexible working hours: 8 hours a day / 5 days a week, with the ability to choose the start time (from 9:00 to 11:00) and end (from 18:00 to 20:00) of the working day;
We're looking forward to your CV! | COD Solutions | 2y | Sales | upper | 2021-04-01T00:00:00+03:00 | en | 0ea43ffb-21ab-5723-8b81-ebb3c61579e0 | 28,577 |
Account Manager | We are looking for an Account Manager to manage an advertisement-based monetization technology company.
Requirements:
Proficient in communication with clients;
English Upper Intermediate;
2+ years of experience working in the Ad-Tech industry;
Analytical - able to crunch and figure out numbers;
Tech-savvy - able to digest and learn system flows, and analyze issues;
Flexibility / Willingness to work with clients on US time.
Responsibility:
Manage dozens of publisher and demand platforms accounts.
Have a daily routine to check numbers and trends, drill down with your supervisor and tech.
Communicate with your account's POCs when needed.
Create routinely proactive touchpoints with your account's POCs.
Communicate with the team on your account situations and issues.
We offer:
Competitive compensation package. | Move UP | 2y | Sales | upper | 2021-08-01T00:00:00+03:00 | en | 9aaa755a-1ff8-5c1a-8d4f-b3db06780cb8 | 28,578 |
Account Manager | We are looking for an account manager!
What will you do:
Search for clients to sell the company's services to SMB\Enterprise segments.
Negotiating, writing commercial offers, connecting, signing contracts and supporting clients using the company's services.
Market monitoring, competitor analysis.
Fulfillment of KPIs.
Participation in expos and conferences.
Maintaining the CRM database and personal reporting.
Processing clients from the Auto-registration funnel.
Upselling the company's services to existing customers.
Control of customer payments.
Maintaining documentation for existing and new clients.
What are important for us:
English is a MUST;
Proactiveness, good communication, and negotiation skills:
Experience in sales of telecom products and services (will be a plus).
What do we offer:
Remote work;
Competitive salary;
24 days of paid vacation;
3 days off if you need an emotional reboot;
Holidays, vacations, sick leaves - according to the local legislation;
Tasks that make you grow;
Supportive team. | BSG | 1y | Support | upper | 2023-04-01T00:00:00+03:00 | en | dd388969-74e5-5901-a5ac-615910afdad0 | 28,579 |
Account Manager | We are looking for an experienced Account Manager to join our team and be responsible for relationships with particular customers.
Responsibilities:
Be the 1st point of escalation for the customer and facilitate problems resolution;
Build strong long-term relationships with existing customers/partners;
Manage and keep track of all the legal, financial, and other agreements with customers/partners;
Managing existing partners, solving business and technical issues in collaboration with team;
Develop and execute account management strategies for eTeam's accounts;
Participate in identifying and implementing account management practices.
Requirements:
3+ years of proven account management or another relevant experience (BDM, Customer Relationship Manager, Customer Success Manager);
experience working with international companies/ international customers;
Written and spoken English on Advanced level (interview may be held in English);
Highly responsible and reliable, with a strong level of self-awareness;
Strong presentation and negotiation skills;
Analytical mindset.
We offer:
Grow professionally with subsidized certifications, courses, and conferences;
Improve your English with conversation clubs and direct client communication;
Remote work, flexible schedule, bonuses for important life events. | eTeam | 3y | Sales | fluent | 2022-12-01T00:00:00+02:00 | en | dfe28341-cbd3-57b8-bebd-39aa9e15600e | 28,580 |
Account Manager | 👀 We are looking for Client Partner who join our team!
🧑💻 Required skills:
• 2+ years as an Account Manager in an IT outsourcing company
• Understanding of SDLC
• C1 English level or above
• "Troubleshooter" attitude
• Optimist, strong communication skills
• Stress-resistant, self-organized
📌 Responsibilities:
• Build and maintain strong, long-lasting client relationships
• Understand the needs and priorities of the customer to develop upsell cases
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Prepare reports on account status
• Collaborate with the sales team to identify any growth opportunities
• Assist with challenging client requests or issue escalations as needed
• Collaborating with internal departments to facilitate client need fulfillment
• Resolving complaints and preventing additional issues by improving processes
• Acting as a client advocate with a focus on improving the buyer experience
• Working with receivables
🌴 We offer:
• Budget for Medical insurance
• Paid vacation
• Paid sick leaves
• “Synebo talk” internal educational program
• Soft skills training
• Regular cultural events | Synebo | 2y | Sales | fluent | 2023-05-01T00:00:00+03:00 | en | 95fe630f-b7aa-540c-ac35-2620f9e49ea7 | 28,581 |
Account Manager | We are looking for **Payment System/Account Manager **position to work on licensed betting and casino projects (remote position).
Position includes executing certain key responsibilities, as well as assist in various tasks.
**Necessary Skills**:
• Intermediate/ Upper Intermediate English;
• Strong written and verbal communication skills;
• Ability to learn quickly;
• Very good prioritization skills to balance key priorities;
• Ability to work on own initiative;
• Great organization skills;
• Good analytical capabilities, diligence;
• Analytical and problem-solving skills
**Responsibilities**:
- Test payment methods on the website;
- Track failed payment methods and work on the solution;
- Activate/deactivate payment methods on request;
- Pass payment methods for integration;
- Prepare demo accounts for partners;
- Analyse the competitors upon request;
- Create and launch a range of bonuses driving loyalty and retention;
- Testing proper work of bonuses;
- Keeping up to date on what competitors are up to in the online casino space
- Assist Team Lead in various tasks (this includes different tasks given to you every day)
**We offer you**:
Flexible schedule and remote work;
Support from Team Lead on various tasks;
20 working-days paid annual leave, 5 days paid sick leave, UA national holidays;
High salary growth potential. Competitive compensation depending on success of your work and your results;
A unique work environment where you can be a part of creating a new and innovative product. | ASAP Solution | 1y | Support | intermediate | 2022-10-01T00:00:00+03:00 | en | 8c9ede87-df7d-592a-b264-a59dd53c4b57 | 28,582 |
Account Manager | We are searching for Account Manager Print Partners to join our fast-growing office in Lviv on a full-time basis.
The Print Management team works to develop relationships with existing and potential print partners from around the world. Account Print Manager will help print partners to join our platform and be their main point of contact for sourcing collaborations, setting up operational processes, and building sustainable partnerships. Under the guidance of a Team leader, you will have the opportunity to bring out your best and use it to build quality relationships with partners and solve potential challenges.
You will be driving daily operations together with customer success managers and other departments to make sure the plans and procedures are followed within the platform to get new print partners onboard and grow collaborations with existing print partners.
What you'll do:
- Develop a network of print partners in the assigned region;
- Be the main contact between the Print partner and Cloudprinter;
- Meet with print partners both online and in person to build strong relationships;
- Help printers find their strengths in combination with our platform capabilities;
- Sharing knowledge and not being shy about teamwork in any cases :)
Requirements:
- Upper-Intermediate and a higher level of English;
- Ability to build a structure;
- Willingness to work proactive on extending our print partners' network and product catalog.
Preferable experience:
- In the print industry.
- Sales manager.
- Technical support.
What we offer:
- Modern office in the city center.
- ☕Coffee in the morning with sweets.
- A young & friendly international team.
- Official Employment.
- Competitive Salary.
- Ability to travel abroad (visiting our offices all over the world).
- Paid sick leaves and vacation.
- Teambuilding parties. | Cloudprinter | 1y | Sales | upper | 2023-02-01T00:00:00+02:00 | en | 56cbfa68-d0e3-5b21-accc-5b279da4fbc5 | 28,583 |
Account Manager | We at Alpha Serve are developing products for different marketplaces such as Atlassian, ServiceNow, Shopify, Zendesk, and monday.com and we are currently looking for a qualified Account Manager to join our team.
We seek a highly motivated and proactive person to strengthen our team and work with inbound customer requests. We are looking for a person who will lead all the communication with customers and directly impact conversions and sales.
Responsibilities:
— Monitor and reply to all customers’ requests received through the website, email, service desk
— Arranging and managing calls and email communications with prospects and customers, consulting them fully about the product features, its value proposition, pricing, purchase process, etc
— Conduct live product demo sessions
— Work closely with our Tech Support team to assist customers with their requests
— Work in Zoho CRM
— Manage customer newsletters, product news, etc
— Organise and hold live product webinars
— Contract management: create orders, enable entitlements, monitor payments and ensure renewals
Qualifications:
— English B2+
— Excellent presentation and communication skills
— Understanding of B2B sales principles
— High communication culture
We offer:
— Competitive salary and perks;
— Comfortable, modern, and green offices;
— Working with cutting-edge technologies;
— Friendly team and nice environment;
— A positive atmosphere all over the company;
— Full remote with absolutely flexible hours;
— 100% compensation for your development — professional courses, certificates, conferences, etc. | Alpha Serve | 2y | Lead Generation | upper | 2023-09-01T00:00:00+03:00 | en | 2d83c408-1207-5656-a261-a7791deb81ed | 28,584 |
Account Manager | **We expect you to have:**
- Proven account management or project management experience
- Solid knowledge of English language (at least Upper-Intermediate)
- Strong problem solver, team builder, communicator with the ability to deal with ambiguity, multiple priorities, and diverse customer environments and internal teams
- Understanding of current IT infrastructure, system architectures, and application software solutions
- Responsibility for managing issues, including development, QA, User Acceptance Testing, delivery to production, and transition to full implementation
- Determine work priorities for yourself in accordance with project plans, timelines, fluid work demands, and implementation policies and practices
**Definitely an advantage:**
- QA/Dev experience
- UI prototyping skills
**Your responsibilities will be:**
- Be the primary point of contact and build long-term relationships with clients
- Report clearly the progress of initiatives to internal and external stakeholders
- Allocate and monitor work of project team, providing analytical support and direction
- Perform risk management to minimize project risks
- Make sure clients receive requested services in a timely fashion
**We offer:**
- Work in a professional, friendly and supportive environment
- Social package: paid vacation and sick leaves
- Work on interesting and dynamic projects
- Ability to work remotely or in a modern, cozy office
- Adequate management
- Zero-bullshit culture
A perfect candidate will join our **Marakas Digital** team at Unilime. | UNILIME | 1y | Project Manager | upper | 2021-08-01T00:00:00+03:00 | en | 61ea6ec2-6225-5f06-938b-de0734f33d3f | 28,585 |
Account Manager | We need someone who believes that providing a customer-focused sales experience is key to success. The ideal candidate for this position should value customer relationships and be able to maintain and develop them. Understand the client’s business objectives and become a partner and advisor for the client.
Requirements:
• 3+ years of experience in an IT company as a sales manager or customer success manager;
• Proven experience in working with enterprise clients;
• Demonstrable ability to communicate, present, and influence key stakeholders at all levels of an organization, including executive and C-level;
• Upper-intermediate English;
• Excellent written and verbal communication skills;
• Excellent presentation skills;
• A customer-centric approach to sales;
• An ability to learn new technology and demo to prospective customers;
• A team player to help shape our rapidly-growing company.
Will be a plus:
• IT education;
• Experience selling outsourcing projects;
• Experience with CRM systems.
We offer:
• Comfortable office (Kyiv, blvd. Vatslava Havela, 4);
• Flexible work schedule;
• Equipment for work;
• Paid vacation (18 business days) and Statutory Holidays;
• Paid sick leaves (10 business days);
• Non-paid days-off (10 business days);
• Professional growth and development opportunities;
• Free English lessons. | DICEUS | 3y | Sales | upper | 2021-08-01T00:00:00+03:00 | en | 07de189f-e7da-5f48-9403-9c1564e88c0b | 28,586 |
Account Manager | We’re looking for an energetic self-motivator with big ideas and a can-do spirit. Also, it is essential to have an understanding of the IT industry, ability to work well under pressure and a constant desire to find strategic solutions to unforeseen challenges.
Who are we?
FreySoft is a rapidly growing team of IT professionals passionate about helping companies to boost their businesses all over the world. We work with different partners from start-ups to the big technology-based enterprise.
The companies are different, but our major task is always the same - we strive to maximize the potential of the client’s business and get the best results in performance.
And to be frank, we really get them.
The point is in our people. It’s always because of the people, in fact :-)
Investing in our people, we are to hack the Matrix for superpowers together.
Responsibilities:
- Manages the renewal process with existing clients, including developing the renewal strategy.
- Proactively selects, analyzes and presents financial reports in terms that clients understand easily.
- Strengthens the organization’s relationship with clients by developing and executing proactive, creative and ongoing contact initiatives.
- Gathers and provides competitive intelligence to assist in competitive positioning of Freysoft in the marketplace.
- Liaising with the recruitment team.
- Conducting interviews.
Expectations:
- Fluent English;
- Experience in communications with clients will be a plus;
- Responsibility and punctuality as the parts of your mindset;
- Grammatically correct speech;
- Stress resistance, focus on the result;
- Strong project and time management skills, multitasking abilities;
- Strong analytical and problem-solving skills;
- Excellent selling, negotiation and follow-through skills.
Advantages of Working with Freysoft:
- Flexibility not only in schedule but in tasks.
We’ll not get you bored or burnout anyway!
- Competitive compensation depending on experience and skills.
Underestimation of your impact is not allowed in our company!
- Real career growth both financial and professional.
- Social package;
Don’t worry about vacation - you’ll have enough time to rest and recover.
- Close cooperation with the team of strong professionals working in the dynamic IT environment.
Remember, our people is our biggest asset, and your wellbeing is our utmost priority. | FreySoft | 2y | Sales | upper | 2022-08-01T00:00:00+03:00 | en | 8fd8f6c5-6f06-5d46-a83a-3d4a5d515689 | 28,587 |
Account Manager | We're looking for Middle/Senior Account Manager with experience in gambling to our Product Office team!
**Requirements:**
• Have solid understanding of iGaming industry;
• Have solid experience as Account Manager or similar of mid to senior level;
• Have well-developed communication and negotiation skills;
• Be ready and comfortable to take decisions and own responsibility for them;
• English upper-intermediate and above;
• Possess experience in attending expos and other iGaming shows;
• Have solid experience in both face-to-face meetings and video conferences;
• Know very well the games features in slots, Live Casino, Fast games etc.;
• Be intelligent and polite, tolerant to colleagues and partners;
• Be business oriented and follow ecosystem strategy and goals;
• Be proactive and create/develop opportunities for the business;
• Be a team player and keep looking for improvement points in processes, strategy and so on.
**Responsibilities:**
• Provide an excellent account management service to our partners;
• Be the main point of contact for partners and provide full support in any questions;
• In a timely manner escalate, forward, send internally any information; received from partners and necessary / important to the colleagues;
• Arrange promo activities, record all terms internally, monitor your activities and analyze them after completion;
• Pass knowledge from partners to internal teams, make use of it;
• Generate ideas on how to improve our service, portfolio, anything else;
• Work closely with marketing, retention, analytics departments to make sure we are making the best of our job;
• Help grow the overall profit of the ecosystem through your own position and area of influence;
• Be the owner of your role, take decisions and responsibilities, feel free to suggest innovations, brainstorm with the team.
**Our benefits to you:**
• Work in an international IT product ecosystem;
• Opportunity for career and professional growth;
• Ability to involve your ideas and developments;
• Training at the expense of the ecosystem;
• Paid vacation (24 days);
• Paid sick leave;
• 4 days off;
• Days of personal events;
• Medical insurance;
• Free English courses. | PIN-UP Global | 2y | Product Manager | upper | 2023-06-01T00:00:00+03:00 | en | b4ab1bb8-87e1-502a-a89e-9f2d66b1ff76 | 28,588 |
Account Manager | We're not just another tech company at Point2Web, we're a galvanizing force in the pulsating heart of the web services industry, sparking creativity and catalyzing innovation at every turn. We've designed an environment that rewards grit, encourages initiative, celebrates teamwork, and reveres results.
At Point2Web, we're not just in the business of providing offers to our affiliate partners - we're in the business of delivering the cream of the crop. We don't just aim to optimize the ROI for our ad customers, we're turning that dial all the way up, cranking the volume till we hit the sweet sound of maximum returns. That's not just a mission, that's a revolution.
Our Point2Web family has planted roots in the USA, Canada, Ukraine, Estonia, China, and South Korea. But no matter where we are in the world, we've created a space where ideas are not only welcome, they're the lifeblood of our business.
We keep things nimble, fostering a culture that encourages swift, decisive action.
We're not fans of red tape. We love openness, flexibility, and discussion because that's what keeps us close, efficient, and human.
We’re seeking a proactive and responsible Technical Account Manager with a strong desire to grow within the field of client work. As a Technical Account Manager, you'll be a central figure in our international efforts, handling communication between the North American team and our Russian-speaking affiliates. Your role isn't confined to translation but extends to vital responsibilities such as CRM updates, email launches, and more.
Requirements:
Fluent in English and Ukrainian (Russian).
Proven experience in account management or a similar role.
Strong analytical abilities and proficiency in CRM tools.
Familiarity with digital advertising platforms, especially tracking tools like Everflow.
Ability to operate in diverse time zones and cultural contexts.
Detailed, organized, and a strong communicator.
Duties:
Liaise between the North American team and our Ukrainian(russian)-speaking affiliates.
Translate and convey technical details from the ad ops team.
Assist in CRM updates, email launches, and data updates on platforms like Everflow.
Support Russian-speaking advertisers and ensure campaign execution.
Set up new offers in the tracking platform.
Provide daily reporting on campaigns and analyze marketing metrics.
Prepare contracts and support the Business Development Unit.
Collaborate for campaign optimization and management. | Point2Web | 1y | Support | fluent | 2023-08-01T00:00:00+03:00 | en | 1e2ff097-1db6-521b-ba71-a225526de222 | 28,589 |
Account Manager | We're pleased to announce that Hicell is looking for a professional **Account Manager in A2P SMS** worldwide with at least **3 years** of experience in this position.
**About us:**
**Hicell** is a telecommunications company registered in the UK. The company was established in 2017 wishing to provide communication solutions that are efficient and cost-effective.
We offer our clients high-quality connection services with quick SMS delivery times and dedicated support.
We provide organizations with messaging solutions.
We aggregate SMS solutions for different users and offer connectivity between mobile operators, enterprises, and other aggregation companies requiring additional services, via telecom providers or through our own direct connections.
Our core values of progressive telecommunication services are built around three main elements: quick answers, efficient communication, and important innovations.
**Your responsibilities will include:**
- Owning the entire sales cycle from proposal development, pricing strategy, negotiation to close;
- Ability to manage a large pipeline and multi-task;
- Continuously identify creative strategies to engage customers and close incremental revenue, managing cross-sales cycle from lead to close;
- Grow the existing accounts by developing new business;
- Acquiring new customers and driving new revenue. Employ a solution-selling methodology to facilitate customer evaluations and to help them understand Hicell’s unique differentiation;
- Work collaboratively with internal teams to execute account-specific sales strategies and ensure smooth customer onboarding;
- Using sales CRM tools to track sales progress, forecast and prioritize to meet quarterly quota targets;
- Be responsible for building and maintaining sufficient pipeline coverage;
- Managing all end-to-end activities with your customer base, including interconnect projects, contract negotiations, and other related operational activities;
- Operations to design mutually beneficial contracts to address customer requirements and balance the needs of our business;
- Represent Hicell at events/trade shows.
**Desirable you to have:**
- Sales or Marketing or Business, or any other Business to Business sales experience;
- Strong skills in Mail programs, MS Office or any CRM;
- Over 3 years of experience managing a full sales cycle in international wholesale SMS A2P;
- Experience of preparing price proposals, negotiating terms and managing the contract process;
- A proven track record of exceeding sales targets and negotiating with strong customer relationships;
- World-class interpersonal and communication skills to make complex contractual, technical, and financial details sound simple;
- Confident and effective communicator with the ability to influence individuals and groups at all levels;
- Leadership qualities;
- Desire and ability to develop the SMS marketing segment;
- Excellent written and verbal communication skills;
- Strong analytical and interpersonal skills;
- Fluent in English.
**We offer:**
- Friendly working atmosphere;
- International environment;
- Professional and personal development;
- Paid holidays (24 days) and sick leave;
- Coverage of career development courses & training or webinars;
- Company provides and covers your tax and accounting services;
- Company medical insurance;
- Competitive salary and advanced KPI based bonus schemes. | HICELL | 3y | Other | fluent | 2023-08-01T00:00:00+03:00 | en | ff0ecd50-7339-56e1-9432-8b226579b869 | 28,590 |
Account Manager | We're the fast-growing IT project in fintech, which have been operating during 6 years in the industry, so we got an excellent expertise in it. We mainly work with international markets and different business verticals in payment processing online, and now we're looking for Senior Account Manager who can become a part of our team.
We're result-orienting and people cared company, and believe to find someone with the same values in business and life as we have. We appreciate openness, speed, challenges, development, adaptiveness in business operating, so we're looking for such features in people. We're people who resolve problems effectively and keep everything in order. And if you find something close to you, while reading this, we want you.
Account Manager Responsibilities:
Maintaining onboard process of clients with payment processing partners
Communicating with clients to understand their needs and explain service value
Building relationships with clients and partners based on trust and respect
Collaborating with internal departments to facilitate client need fulfillment
Collecting and analyzing data to learn more about consumer behavior
Keeping accurate records pertaining account notes
Maintaining updated knowledge of company services
Resolving complaints and preventing additional issues by improving processes
Identifying industry trends
Acting as a client advocate with a focus on improving the buyer experience
Account Manager Requirements:
Bachelor's degree
More education or experience may be preferred
Exceptional verbal and written communication skills
Ability to collect, track, and analyze large amounts of data
Adaptability and strong problem solving skills
Excellent active listening skills
Ability to build rapport and collaborate with others within the company and externally
Understanding of consumer behaviors and industry trends | Start2Pay | 1y | Marketing | upper | 2020-08-01T00:00:00+03:00 | en | 14195837-dcd7-5bd3-86d0-032968a5bc73 | 28,591 |
Account Manager | **WeWay** - is a first of its kind entertainment ecosystem that creates a complete destination for the creators to interact with their audiences.
**Qualifications:**
● 2+ years of experience in IT product development as an Account Manager.
● Experience with blockchain projects.
● Experience in managing a team of 5 or more people.
● Ability to explore new industries and technologies.
● Upper-Intermediate English for communication with clients.
● Strong presentation and negotiation skills.
● Understanding the market of cryptocurrencies and other digital assets.
**Responsibilities:**
● Develop the project, introduce new features.
● Manage the execution of tasks with the support of analysts.
● Negotiate with clients.
● Schedule development/project management tasks, and distribute tasks among team members.
**What we offer: **
● Remote work or relocate to Dubai
● Flexible schedule
● Full social package
● Competitive salary
● Localization of the Company's branches: France, UAE, Montenegro
● Opportunity for personal and professional growth.● Participation in successful projects. | WeWay | 2y | Other | upper | 2022-08-01T00:00:00+03:00 | en | 5c6308a1-d3b0-5d74-8c9d-c48ce6c2dc9b | 28,592 |
Account Manager | **We will expect you:**
Communicate with Advertisers on a daily basis providing assistance with their daily operations;
Analyze metrics on the platform and apply the necessary optimizations to ensure growth of the assigned accounts;
Create recommendation for advertisters;
Assist customers with fixing technical issues in collaboration with the technical team;
Maintain warm and friendly relationsips with all the clients.
**Our ideal candidate:**
Has Fluent English.
Has problem-solve and ability to offer tailored solutions to specific challenges of each client Work smart to meet and exceed goals.
Has proven ability and desire to interface with clients both remotely and face to face to provide timely, consistent and accurate support and account management.
Has possess a technical aptitude and a desire to learn the intricacies of the digital advertising eco- system and to leverage that knowledge to help clients with support issues.
Has analytical ability to monitor and identify trends in performance metrics and data.
**WE OFFER:
Possibilities for growth:**
✓ Work in a strong team with the possibility of professional development;
✓ Compensation for professional learning (courses, conferences, master classes), attending various seminars / trainings, learning within the company;
✓ Library for employees — electronic library;
**Corporate events:**
✓ Offsite corporate parties twice a year, celebration of all common holidays (New Year, Halloween, etc.);
✓ Once a month we arrange colorful ’team building in teams’;
✓ Participation in sporting events: tennis and soccer tournaments;
✓ Corporate gifts and bonuses, congratulations from the company with personal and family events;
**Social package:**
✓ Paid vacation;
✓ Paid all sick leaves;
✓ Medical insurance;
✓ Up to 7 extra days (not documented) paid per year;
**Comfortable work conditions:**
✓ Modern, stylish office near the “Kontraktova”;
✓ Coffee, tea, juices, fruits, biscuits, snacks;
✓ Places for recreation, board games. | Smartyads | 1y | Support | upper | 2022-04-01T00:00:00+03:00 | en | 1995fb8a-65fa-5a88-a038-e9ed78a7da70 | 28,593 |
Account Manager | **We would be glad to have you in the team if you have:**
● Excellent verbal, written communication and presentation skills in English
● 1+ years of hands-on experience in the IT industry as a PM, PO, Account Manager, HR or other role;
● Deep understanding of the IT industry, markets and trends;
● Experience in working with international clients/teams and a passion for exceptional customer service;
● Ability to understand business and customer requirements, prioritizing issues and escalating as required;
● Strong skills in leadership, negotiations, and people management;
● You are a quick and eager learner, self-driven and self-organized.
**Will be a big plus:**
● Previous experience in sales/account management;
● IT Project management experience;
● Good understanding of engineering practices, methodologies, and tools;
● Experience with CRM software, MS Office, Google Docs, and Task Tracking systems
**Responsibilities:**
● Build and maintain strong, long-lasting customer relationships with new and existing clients at the company;
● Understand client needs, help match needs with company capabilities, and manage expectations;
● Ensure a high level of client satisfaction, obtaining both structured and informal feedback on a regular basis;
● Build, manage, and grow assigned key accounts and world-class project teams
● Lead and supervise multiple accounts at the same time;
● Identify, report, and resolve possible conflicts or problems
● Mentor, manage and foster team members development and growth
● Explore additional business opportunities and drive future business through quality results
**We offer:**
● Good compensation package, highest salaries on market
● Interesting projects and challenging tasks
● Comfortable work schedule
● Zero bureaucracy
● Friendly team with great corporate culture and mentorship
● US democratic management style
● Opportunities for self-realization, professional and career growth
● Corporate events and activities
● Professional seminars and training | AgileEngine | 1y | Project Manager | upper | 2020-01-01T00:00:00+02:00 | en | 22b17cbf-a291-5595-b160-d2da58fa0452 | 28,594 |
Account Manager | Whales Ventures is seeking a talented and driven Account Manager to join our team. As our clients’ main point of contact, you will provide exceptional support, coordinate project activities, and ensure client satisfaction.
You will play a vital role in maintaining successful long-term partnerships. Join us and contribute to our growth and success in delivering top-notch solutions and services to our clients.
**Requirement:**
**Must have:**
- 2+ years of proven account management, sales, or relevant experience in the IT sphere or marketing agencies.
- Experience with CRM and Project management systems.
- Advanced level of English.
- Strong analytical, problem-solving, and multitasking skills.
- Excellent listening, negotiation, and presentation abilities.
- Proven ability to manage multiple projects simultaneously while paying - strict attention to detail.
**Nice to have:**
- Experience with ZohoCRM, ClickUp, Notion, Slack, Jira, and Confluence.
- Having knowledge of Agile methodologies (Scrum, Kanban).
**What you will do:**
Client Support:
- Providing timely and professional client support via calls, emails, or Slack.
- Arranging interviews, sync-ups, kick-offs, project discussions, demos, etc.
- Assisting in resolving disputes or conflict situations on projects.
Client Relationship Management:
- Arranging meetings between clients and the CEO upon request.
- Maintaining warm relationships with clients through greetings and generating other ideas.
- Conducting regular health checks and gathering feedback on client satisfaction with developers and WV overall.
- Reviewing developers’ compensation on the project.
Developer Support:
- Managing the onboarding process for new developers, including requesting access and setting up communication.
- Conducting regular one-on-one meetings with developers.
- Providing support to developers with issues such as time reporting and leave processing.
- Assisting developers in establishing communication with clients and the team.
- Requesting feedback from developers at the completion of the probationary period.
- Participating in feedback sessions as part of the Performance Review process.
Documentation and Reporting:
- Completing feedback forms after one-on-one meetings with developers.
- Preparing meeting notes/summaries after client calls.
- Monthly checking of time reports.
- Creating tables and reports as the Lead of AM/VP/CEO requested.
- Creating and monitoring customer interaction documents.
Teamwork and Process Optimization:
- Participating in regular team meetings.
- Brainstorming and problem-solving with the team.
- Optimizing existing team processes.
**What’s in it for you:**
- Paid vacation leave — 20 business days + unpaid vacation time.
- National holidays — 12 business days.
- Paid sick leaves — 6 days per year (Without medical confirmation).
- 100% remote and flexible job. Just don’t miss your deadlines 😉.
- Opportunity to work with a community of skilled professionals in a growth-oriented environment.
- Competitive salary with numerous ways to scale up.
- Friendly team with an informal atmosphere and respect for your time. | Whales Ventures | 2y | Other | fluent | 2023-08-01T00:00:00+03:00 | en | 8170c50b-9eb3-5cac-a2d4-63aaa0f21da0 | 28,595 |
Account Manager | **What do we offer?**
- Awesome team, who are always glad to help in any cases
- Flexible working hours - 8 hours per day
- Remote work after the trial period
- Modern office space in the center of Kharkov
- Free coffee, cookies, and fruits at the office
- Corporate events, parties, and team buildings
- Vacation is available in the amount of 3 weeks (15 working days) per year. As long as you are with us, the amount of these days will increment by one each year
- Paid sick leaves - 10 days per year
**What are we looking for in our new employee?**
- Upper-intermediate/Advanced English is a must
- Excellent communication skills
- Good problem-solving skills
- Experience in Customer Support
-Ability to learn new technical product
- Strong PC skills
**Will be a plus:**
- Experience with JIRA/Confluence
- Experience with ticket systems (Zendesk / Kayako / other)
- Technical writing skills
- Technical background
If you are feeling that you are the right person, please send us your CV! | QuickBlox | 1y | Project Manager | upper | 2020-12-01T00:00:00+02:00 | en | b79fbfe0-4fdc-5ea4-9a88-ed0c8472b8b5 | 28,596 |
Account Manager | What is important to know and understand:
Software development life cycle;
Software development company functioning;
Offshore software development specifics;
Basic revenue models, profit/loss;
Project pricing model and billing procedures;
Project/budget estimation techniques;
Duties and responsibilities:
Working closely with the Customer Success Manager;
Under the supervision of the CSM, assist with core account operational activities;
Assist with client management, including communication with the client, team, and representatives of other company departments;
Assists in resolving any client-related issues;
Identify any potential risks and forward any such issues to CSM.
Qualifications:
From 1 year working in the software outsourcing industry ( account management \ business development \ IT Sales \ Client Relationship management etc);
Ability to manage multiple tasks;
Negotiation and problem resolving skills;
People motivation skills;
Self-motivation and the ability to work on own initiative;
Purposeful, client-oriented, analytical and system thinking, responsible;
English - upper-intermediate and above.
We offer:
Career and professional development opportunities;
Regular performance evaluation and salary revision;
Flexible working hours;
Remote work opportunities;
Certifications and courses financed or co-financed by the company;
20 working days of paid vacation per business year and 11 paid Ukrainian official holidays;
10 paid sick leaves;
Medical Insurance;
The internal mentorship program, corporate training, and events;
Opportunities for free continual English courses of all levels;
Partial compensation for sport and Amazon books;
Regular massage therapy;
Great team parties, company events, and branded presents;
Comfortable office, equipped with everything you need and round-the-clock access;
Relocation package. | InVerita | 1y | Support | upper | 2022-09-01T00:00:00+03:00 | en | 0f8f9df1-c8d4-5383-9ef7-a444de375564 | 28,597 |
Account Manager | What is important to know and understand:
- software development life cycle;
- software development company functioning;
- offshore software development specifics;
- project pricing model and billing procedures.
Qualifications:
- Minimum 6 months working in software outsourcing industry ( account management \ business development \ IT Sales \ Client Relationship management etc);
- Ability to manage multiple tasks;
- Negotiation and problem resolving skills;
- People motivation skills;
- Self-motivation and the ability to work on own initiative;
- Purposeful, client-oriented, analytical and system thinking, responsible;
- English - upper-intermediate and above.
Duties and responsibilities:
- Build and maintain strong, long-lasting customer relationships;
- Working closely with clients to deeply understand their needs and expectations;
- Grow account by identifying new opportunities in the existing accounts, offering relevant solutions & services;
- Resolving client-related issues;
- Meet assigned expectations for profitability;
- Send invoices & control payments;
- Send monthly reports to Customer;
- Collaborate with various departments;
- Collaborate with resource managers in the company for efficient resource planning.
Benefits and social package:
- The ability to choose a work schedule based on two-three options, depends on your project/position;
Career and professional development opportunities:
- mentorship program; professional trainings; internal knowledge sharing;
- Grammar and vocabulary English courses, provided from the start of Your cooperation with inVerita;
- Partial compensation of professional literature from Amazon.com;
- Partial compensation of the gym membership;
- The compensation of regular massage therapy;
- Leisure activities – at inVerita you will find different opportunities for socializing;
- Access to the internal library;
- Relocation Package: if you are moving from another city to work with inVerita, the company pays 2 weeks of staying at the hotel + 100$ to your needs (in case you left the company before 6 working months, you must refund the money for Relocation Package). | inVerita | no_exp | Sales | upper | 2021-05-01T00:00:00+03:00 | en | e1cb3233-a3ec-5d5a-9e30-a69778903ced | 28,598 |
Account Manager | What is this role about?
- Increasing the company’s revenue by reaching existing clients and encouraging them to use our services at a larger scale;
- Reaching out to our users to ensure they are happy with the app;
- Helping users solve any issues they might have. Forwarding issues to our customer care team for further assistance;
Your primary responsibilities will include:
- Following up with clients and monitoring their activity;
- Creating and sending business proposals to clients;
- Communicating with clients and encouraging their use of other services that Snov.io provides;
- Developing new ideas to improve and increase clients' engagement;
- Working with the business development department to come up with new payment solutions;
- On-boarding every client you start communication with;
- Researching and creating reports on clients' needs.
We are offering:
- Official full-time employment;
- A competitive salary;
- Flexible start of the workday (8−11AM)
- Paid leave 20 working days and paid sick leave;
- Comfortable and well-equipped office in the city center (near McDonald’s);
- Corporate English courses (after lockdown we will keep them going);
- Opportunities for self-development, professional and personal growth;
- Friendly team and management;
- A possibility of participating in international conferences in cities like HongKong and Toronto;
- Movie nights, Happy Fridays and much more.
Who are we looking for?
- We’re looking for an enthusiastic, sales-oriented, emphatic person with great negotiation skills. If you’re a self-managed, independent, open-minded, detail-oriented person that can handle deadlines and are driven to excel and improve in your position, send us your CV! | Snovio | no_exp | Support | upper | 2020-08-01T00:00:00+03:00 | en | ec5089a4-a7a5-518d-871f-541d832534eb | 28,599 |
Account Manager | What we expect from candidate:
- Fluent English (both spoken and written)
- communication skills: to onboard customers on a value they can get from our solution
- analytical skills: to evaluate the information and decompose it into details
- attention to details and tenacity
- quick logical thinking
- a challenging and inquiring mind
It might be an advantage if you have:
- experience as a customer support agent (or similar - sales, content writer)
- experience in conducting negotiations
- understanding of eCommerce (eBay/Amazon/Walmart) area
Responsibilities:
- work closely with new clients along with supporting existing customers and projects
- prepare individual plans of product implementation for the customers
- lead solution promotion and client training sessions
- build and maintain strong, long-lasting customer relationships
- proactively monitor news and updates of eBay, Amazon, and Walmart Marketplaces
- collaborate closely with technical support team
If you are interested in this vacancy, please send us your CV) | M2E | 1y | Support | intermediate | 2020-10-01T00:00:00+03:00 | en | 6df18812-4b62-58dd-8a08-c818f3fff9a8 | 28,600 |
Account Manager | **What You’ll Do:**
• Develop and maintain strong trusted business relationships with future partners, offering them professional support and feedback;
• Motivate our existing partners to stay loyal to the company and increase our profit together;
• Track, analyze, and optimize campaigns, including conversion points of creative materials;
• Manage our affiliate platform and take a part in our IT product;
• Manage ppl and take a part in a work-flow process on a daily basis;
• Develop new working strategies and their implementation.
**Qualifications:**
•Professional level of English. You will communicate with potential and existing partners all over the World;
• 1+ year on a similar position in the same/similar field of business
• Professional communication skills, ability to build long term relationships with affiliates and advertisers;
• Demonstrated ability to manage external relationship;
• Understanding of market specifics;
• Accuracy in documentation and payment processes.
**What will be a plus:**
• Previous experience as an Account manager, worked with dating|crypto|gambling;
• Experience in advertising media agencies;
• Active network of international business partners.
**What we offer:**
• We treat our employees as IT devs, so, you will have your personal offer with your benefits;
• 24 days of paid vacation, 10 days paid sick leave;
• Flexible working hours (8.00 — 10.00 a.m. / 5.00 — 7.00 p.m.);
• Flexibility to work occasional days from home (up to 4 days monthly);
• Medical insurance;
• Your personal and professional growth
If you think we are a perfect match, apply and let’s go through our Hiring Process
1. HR Screening
15 minutes call with HR. You will learn more about the vacancy and ask questions that interest you
2. General interview
Your CV looks amazing, so we invite you to Zoom meeting to hold a general interview. It includes technical part with CEO and HR part.
3. Final interview
We invite you to the final interview. We will have some get-to-know meeting, where both you and we will be able to get answers to all the left questions.
4. Offer letter
We send you an offer and wait for you in our team ;) | C3PA | 2y | Marketing | upper | 2021-10-01T00:00:00+03:00 | en | 78424022-e69f-52fc-b049-bd5e0622ca8c | 28,601 |
Account Manager | **What you’ll need:**
- 1+ year of work experience as B2B Account manager in IT
- Fluent English — both spoken and written
- Analytical mindset
- Highly developed social and communication skills
- Ability to cope with a high-pace, complex and changing environment
- Understanding of market specifics
- Accuracy in documentation and payment processes
- Negotiation, listening, presentation, and time management skills.
**What you’ll do:**
- Act as the main point of contact and develop a trusted advisor relationship with existing customers
- Communicating with current clients to understand status and satisfaction
- Problem resolution of technical/management/financial/business issues on a regular basis
- Motivate our existing partners to stay loyal to the company and increase our profit together
- Reports on the work results
- Document and finance calendar management for projects
- Creating agreements
- Regular analysis of the eCommerce domain
- Develop new working strategies and their implementation
- Improving work processes. | Bintime | 1y | Other | fluent | 2022-09-01T00:00:00+03:00 | en | 37955d21-4561-5f7c-b2ef-670a81b98c55 | 28,602 |
Account Manager | What you'll need:
1+ year of work experience as B2B Account manager in IT or/and Igaming industry
Fluent English - both spoken and written
Analytical mindset
Highly developed social and communication skills
Ability to cope with a high-pace, complex and changing environment
Strong drive for achieving and exceeding targets
Desire to learn and to research
To work as a team member
Nice to have:
Experience with Jira/CRM/Google
Additional language (except for English and Russian)
What you'll do:
Act as the main point of contact and develop a trusted advisor relationship with existing customers
Ensure games launch, marketing and promotional activities across brands
Problem resolution of technical/management/financial/business issues on a regular basis
Attend and represent the company at events and exhibitions
Provide Account Team Lead with monthly / quarterly reports on the work results
Conducting a regular analysis of the Igaming market
What we'll provide you:
High level of financial compensation
Bonus system based on KPI, ability to have more clients, to lead a region
Attending high quality exhibitions, events in different countries
Opportunity for professional growth and career development
Work in a friendly and non-conformist atmosphere
Relocation program for nonresident employees
Comfortable office in the city center, metro Pecherska
Free English courses
Team buildings and other fun activities
Complimentary fruits and snacks | Evoplay Entertainment | 1y | Sales | upper | 2020-12-01T00:00:00+02:00 | en | d928b53f-d068-5847-ae96-33ed91fed3c4 | 28,603 |
Account Manager | What you will do:
1. Monitor and analyse customer activity, proactively acting on opportunities to enhance the customer’s experience
2. Target and develop relationships with high value customers and those with potential.
3. Handle customers' day to day queries, expectations and game experience
4. Work with Team Leader and the Data team to create reports and dashboards
5. Implement call, messenger and email campaigns
Who we are looking for:
1. Someone who can speak English on a good level
2. A person with sales expirence is a plus
3. A trustworthy and responsible individual who is able to work in the office with a 5/2 schedule
We offer:
Competitive salary
Comfortable office with great view
Convenient office location (RIVER STONE) Metro Osokorki.
Paid vacations and sick leaves
Different indoor events | Mamalat LP | no_exp | Sales | upper | 2021-10-01T00:00:00+03:00 | en | 0e144461-17fe-592f-ba23-8c3d2b2df23c | 28,604 |
Account Manager | **What you will do:**
Maintain and develop relationships with existing customers via telephone calls, chats, emails;
Be responsible for keeping existing clients satisfied, while delivering exceptional customer service on a daily basis;
Resolve all issues or difficulties faced by customers and deal with complaints to maintain trust and customer loyalty;
Be a link in communications between our key customers and internal teams;
Monitor and analyze customer's usage of our product;
Ensure the correct products and services provided to customers on time;
Expand the relationships with existing customers by constantly providing solutions that meet their needs and objectives.
**What you will need:**
Solid written and verbal English communication skills;
Proven previous work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager, Loyalty Manager, Customer Support Manager or any other relevant role;
Ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level;
Solid experience with CRM software and MS Office (particularly MS Excel);
Proven experience in delivering client-focused solutions to customer needs and demands;
Proven ability to juggle multiple account management projects simultaneously, whereas maintaining an attention to detail;
Outstanding listening, negotiation and presentation skills;
Readiness to take 2 night shifts each week.
**What will you get:**
Competitive compensation;
24 days of paid vacation per year;
Paid sick leave;
Medical insurance;
Career coaching;
Flexible working hours;
Friendly, ambitious and motivated team with a constant desire to grow and improve. | iTalentify | 1y | Sales | upper | 2021-11-01T00:00:00+02:00 | en | a18889b0-cd7f-5cc3-b63f-519fa32bab88 | 28,605 |
Account Manager | What you will need to do
— set up trusted relationships with users from a designated segment by making the first contact and keeping in touch with them
— maintain user info in the CRM
— communicate with users from a designated segment to find out their plans, pains and expectations
— provide recommendations to the users and upsell additional features and ad tactics
— collect and process user feedback
This is for you if you
— speak, read and write in English fluently
— have great communication and listening skills
— know how to work in CRM systems (e.g., Intercom, Hubspot, etc.)
— have understanding of eCommerce
— have basic knowledge of Facebook Ads
— have basic knowledge of Google Shopping Ads
it will be a plus if you
— have previously worked with eCommerce
What we offer
— 40-hour working week with a flexible schedule
— friendly team in our comfy office in Podil
— competitive salary with regular compensation reviews
— the option of working from home twice a month
— paid holidays and sick leaves
— gym membership
Drop us a line if you think that this job is right for you! | RetargetApp | 1y | Other | upper | 2020-08-01T00:00:00+03:00 | en | 20296da8-ebb7-526f-ba1d-5aae63a45a3e | 28,606 |
Account Manager | WhiteBIT is an international fintech company with more than 1000 professionals. And we are looking for Account Manager. As a cryptocurrency exchange, WhiteBIT aims to offer an intuitive user interface with a set of analytical tools for more than 3 million users. We work with cryptocurrency projects from around the world with one main goal – the mass introduction of blockchain technology.
**Requirements:**
- Strong B1+ English proficiency (both speaking and writing)
- Knowledge of Jira/Confluence (optional)
- Experience with KYC/KYB
- Excel (experienced user)
- Understanding of APIs (a plus)
- Responsibility
- Reliability
- Engagement in the process
- Team player
- Self-organization
- Time management (meeting deadlines)
- Trainability
- Resourcefulness
- Dedication
- Ambition (desire for self-development)
**Responsibilities**
- Process "help" requests received through the website, social networks, and Telegram chats
- Handle incoming emails
- Collect KYC/KYB documents and provide feedback, work with Jira to create and update card statuses
- Maintain and enhance the Customer Support space in Confluence (documentation related to this role)
- Work with internal Excel spreadsheets
- Work with the internal admin panel
**We offer:**
— Our own product.
— Annual paid vacations (21 calendar days).
— Sick leave compensation.
— Professional development and career growth.
— Warm and friendly working environment. | WhiteBIT | 2y | Support | intermediate | 2023-08-01T00:00:00+03:00 | en | 7190ba65-2927-5d98-85ec-fae7a53732a5 | 28,607 |
Account Manager | **Who is the right person for this job?**
☝️Junior Account Manager who is looking for an extra workload for himself/herself
✌️A person who wants to be an Account Manager, but has no experience
We are in search of a quick learner, independent and understanding of personal responsibility for the result person. You need to have an ability to think critically, namely, to analyze the current situation, define useful solutions in terms of the case
This job is not for introverts, because you will need to interact with people on a daily basis. You will be responsible for managing a team of UTOR QAs, achieving goals, and ensuring that the work is productive and the client is satisfied
You can read more about who is an Account Manager in this article http://surl.li/fptsh
**What do we want from you??**
- Proficiency in English at the Upper-Intermediate level or higher
- Ability to write competent business letters
- Presentation skills. The ability to convey information about yourself, your team, and your achievements
- Good communication skills: courtesy and politeness, the ability to show friendliness, positive thinking, the ability to empathy, emotional intelligence
- Be a non-conflict person and be able to resolve conflicts
- Teamwork experience
- Have time management and self-discipline skills
**Will be a big advantage**
- Understanding of the SDLC process
- Experience with Trello, Asana, Nifty, or other task management systems
- Experience with Miro, Xmind, GSuite, etc.
- Completed courses in Project Management or Quality Assurance
- Work experience as a Project Manager/Account Manager
**What we offer**
- Fully remote, work from anywhere in the world
- Part-time load, no more than 80 hours per month
- Flexible work schedule, you can distribute tasks as you like during the day
- Opportunities for professional growth in project management
- Constant practice of spoken and written English with native speakers
- Non-toxic management
**Salary**
⚡️The trial period is 1 month. Paid 2$ per hour, using a tracker
⚡️From the second month we switch to a fixed salary - 150-250$ per month (no more than 80 hours your availability per month)
⚡️Starting from the 5th month, it will be fixed salary + % per project. By this way, you will become a full-fledged Account manager, who affects LTV and upsell activities
❗We need an AM for a long time. We are interested in the professional growth of this person and long-term cooperation. Please don’t waste our time on your training if you have plans to switch to another position later. Thanks for understanding!
**To apply for the vacancy, please fill out the form** https://utor.typeform.com/to/XE1ySpNg | UTOR | no_exp | Project Manager | upper | 2023-03-01T00:00:00+02:00 | en | 4443f16f-66c7-5cb3-b357-a11a16e07d2f | 28,608 |
Account Manager | **Who we are:**
- The global manufacturer of recycled plastic panels is used to create modern, sustainable furniture and interior or exterior elements. Clients — Nike, Adidas, McDonald’s, IKEA.
- The company’s mission is to solve the problem of the 400 million tons of plastic waste generated annually and help other companies do it.
- Headquartered in London. 2 manufacturers: in the Netherlands and Ukraine.
**Your future responsibilities:**
- To process incoming requests for cooperation, communicate with potential partners.
- To accompany current partners: timely formation of orders, communication in the sales process according to the standard.
- To conduct onboarding to partners.
- To assist partners in working with VIP customers: identifying needs, conducting negotiations, presenting offers, invoicing and controlling payments, transferring production orders.
- To form recommendations for optimizing orders and achieving sales goals of partners.
- To monitor the implementation and delivery of orders.
**Our expectations about your skills:**
- Fluent English.
- An experience. At least two years in B2B sales, foreign trade, logistics.
- Literacy and business communication experience. We worked with documents, calculations, and communicating with colleagues and clients in English and Russian.
- Confident usage. Be ready for work with CRM and cloud office.
- Mobility. Business trips abroad for local networking are necessary.
**We offer:**
- Wage — fixed-rate from $1700 and bonuses.
- Official registration — after a trial period of 3 months.
- Location — Kyiv. Workplace in any Regus coworking space.
- Classic work schedule. Mon-Fri from 10:00 to 19:00.
- Opportunities. We attracted external expertise for rapid scaling - the development of sales in current and new regions, creating new directions, and teams in sales. Opportunity to grow to Project managers and other roles of interest (initiative is encouraged and rewarded).
**Get acquainted with The Good Plastic Company here:**
https://thegoodplasticcompany.com/ | White Sales | 2y | Sales | fluent | 2022-02-01T00:00:00+02:00 | en | 251eedc4-bf4a-5578-8aca-1ee9e49719b6 | 28,609 |
Account Manager | Who we are
We are an international recruiting company -
"Professional Staff Recruitment."
We work with both local clients and IT industry leaders in the EU.
Who is our candidate
2-4 years of sales or marketing related experience;
Fluent written and spoken English with excellent English comprehension skills;
Sales-mined, result-oriented and persistent, with proactive position;
Excellent communications and interpersonal skills with a strong customer service focus;
Basic IT technical understanding will be a plus;
Duties
Working with warm and cold leads
Do active research using such tools as LinkedIn and other social networking tools and databases to find prospects;
Work with CRM (Pipedrive), CleverStaff and Outbound tools (Expandi.io);
Providing proper lead qualification (budget, timeline, decision-maker) and follow up
Develop and maintain at least 400 leads/8 calls/2 contracts/1month
Set-up face to face meetings
Manage and improve existing pipeline and meet quarterly target revenue
Understand prospect's requirements and represent those needs to internal staff
Account management of existing clients
Offer
Full remote
Salary 800-1000 USD
Bonus
Friendly team | PSR | 2y | Support | upper | 2021-12-01T00:00:00+02:00 | en | fdd83fc1-84f1-5fb6-96bb-56529065ddf9 | 28,610 |
Account Manager | · Works with US CSM team who acts as the primary point of contact on most customers (over 100 / under 100 lines under management).
· Monitors and documents value achieved and works with CSM to present to a customer.
· Thrives to deliver a superb customer experience right from the start of the relationship with the hand-off from sales.
· Works closely with CSM and advises of challenges and opportunities related to the customer.
· Supports CSM with needed documentation so that CSM can successfully facilitate customer meetings.
· Provides regular updates to the CSM including all activities taking place across the various services that are provided as part of the partnership.
· Ensures the support team is following rules of engagement as documented during implementation and updated throughout the partnership (Service Desk, Procurement).
· Handles customer and vendor escalations and engages CSM and Customer Success management as required. Also, identifies potential challenges early and involves key resources to resolve.
· Responsible for owning customer portfolio and delivering contracted services, including maintenance of any internal processes and documentation requirements.
· Captures system gaps and documents / communicates needed enhancements to CSM.
· Supports the creation of slideware for State Review meetings and works closely with CSM in preparing customer presentations including value statements.
· Tracks down missing invoices, supports resetting / establishing of carrier portal credentials, monitors open tickets and follows up where needed.
· Serves as back up for US CSM.
Key Skills/Attributes:
· Experienced and able to communicate effectively with customers contacts about the operational aspects of the partnership.
· Highly motivated, goal-driven, outgoing, inquisitive, and customer-centric.
· Exceptionally well organized / detail-oriented with outstanding oral and written skills.
· Experience in tracking operational activities, customer data, and customer status.
· Ability to multi-task across a high number of accounts at any given time.
· High level of accountability for own actions with the drive to learn from mistakes.
· Collaborative and inventive team player who challenges the status quo.
· High school diploma or equivalent required.
· Good computer skills and typing ability (MS Office Suite).
· Interest in technology industry- cell-phones, tablets, and computers. | brightfin | 2y | Other | upper | 2021-04-01T00:00:00+03:00 | en | 13109718-b755-5dd2-a99d-f53f8b161a8f | 28,611 |
Account Manager | You:
— Have a strong experience in growing a portfolio of large client accounts and attending to the needs of individual clients.
— Can develop processes and build the account management function from scratch.
— Enjoy significant responsibility, maintain self-direction, commit to deadlines, and pay attention to details.
— Combine a strong commercial focus with the ability to nurture long-term, mutually-beneficial relationships.
— Find fulfillment in connecting with people, finding solutions, and growing the business.
— The position is remote-fist, so you need to be comfortable communicating with the team online across different time zones.
Us:
— Ambitious and growing team that moves quickly, enjoys experimenting, and values actions over words.
— People with a strong sense of ownership for what we do and open communication style.
— Number-focused, but with the real care for our users and each other.
We look for someone who can:
— Quickly get oriented in the existing client base, identify the vectors of growth, propose an execution plan, and dive into action!
— Demonstrate resourcefulness, creativity, emotional intelligence, and analytical skills.
— Easily work on the intersection of marketing, customer service, and product development teams.
— Develop expertise in the industry specifics and adhere to the company values.
— Quantify the goals and the results of every activity and provide systematic reporting on the progress.
Our ideal candidate has:
— At least 3 years of experience in account management roles.
— Complete understanding of important metrics, like activation rate, retention rate, churn rate, LTV, ARPU, etc.
— Ability to listen, process information, work through scenarios, and come up with high-conviction decisions.
— Impeccable verbal and written communication skills.
— High discipline with time management and organizational skills.
— Working proficiency and the ability to quickly master all relevant software (Intercom, etc.)
In return we offer:
— Challenge to search, attract and build relationships with candidates in global market;
— Good opportunities for professional growth (personal development plans, regular feedback on results, external professional courses);
— Inspiring atmosphere (dynamic product company, ability to see tangible results of your efforts on a weekly basis);
— Process ownership you are responsible for;
— Competitive remuneration and transparent bonus system;
— Opportunity to work remotely;
— 100% Health Insurance coverage after successful trial period;
— Annual vacation: 18 working days. | CEX.IO Labs | 3y | Sales | null | 2021-03-01T00:00:00+02:00 | en | 68e1840c-99db-532a-a7f8-4ba39fb60318 | 28,612 |
Account Manager | You’ll get to work with global business owners, e-commerce industry leaders, exciting tasks, and great colleagues.
Professional requirements
- proficiency in the English language at the upper intermediate level
- ability to make decisions independently and take responsibility for them
- ability to learn and share their knowledge to
- work with objections and negotiate
- high level of sociability, ability to dialogue and listen to the client
- focus on explaining complex things in simple words so that after the answers, the client does not have even more questions
- focus on the result
- understanding the needs and problems of clients
- ability to generate ideas and find non-standard decisions
- ability to study quickly
What you’ll do
- business correspondence with customers
- providing advice on the company's products
- providing the necessary guidance to customers independently or with the
- involvement of technical specialists
- receiving chats and calls according to a particular change - processing
- requests for "purchase," questions about price/payment, functionality, and additional features.
- Identification of needs in incoming treatment.
- Bringing the benefits and values that the customer receives from buying a product or service.
- Work with customer objections and doubts.
- Negotiating with potential customers.
- creation of letter templates, recommendations for answers under
- challenging situations, search for practical solutions, development of guidance, and consultations on the most effective use of the company's
- services and/or involvement of partners in implementing commitments.
- work with customer bases in CRM
- preparation of reports, data analysis
Nice to have
- Structured thinking
- Experience in negotiations
What we offer
- Competitive salary based on your results;
- Full-time position, flexible hours;
- Cozy office in Ternopil or working remotely;
- We are ready to invest in your education & self-development.
Can’t wait to see your CV and find out if we fit each other :) | MagneticOne | 1y | Lead Generation | upper | 2022-06-01T00:00:00+03:00 | en | 8b6d24f7-7a64-5a53-94bf-9cc2d72e8fad | 28,613 |
Account Manager | Your key responsibilities will include:
Handle day-to-day communications with partners. Be the lead point of contact for all requests with focus on providing excellent service.
Set up and lead media buying activities on ad-serving platform.
Communicate with partners to inform them about new opportunities and products.
Build strong and long-term relationships with partners.
Help in research the market to identify new leads and potential partners.
Essential skills:
· English proficiency is a must
· Strong communication and negotiation skills
· Diligence in problem solving and relationship building
· Proactive attitude and high self-organization
It will be a plus:
Knowledge of advertising technology market would be of a great advantage
Experience in sales/business development or account management | Xe.works | 1y | Support | upper | 2021-06-01T00:00:00+03:00 | en | 1db1e1c0-606a-5819-9b9e-ff4b03c64abd | 28,614 |
Account Manager | You will actively engage with C-level executives and other key decision-makers to identify customer needs, pains and convert them into opportunities. You will negotiate and execute growth contracts that align to customer goals.
**Requirements**
Minimum 3 years of account management experience;
Knowledge of IT outsourcing service development;
Excellent written and verbal communication skills;
Ability to self manage and prioritize day-to-day tasks;
Capacity to maintain a high volume of concurrent projects/tasks;
Strong result orientation;
English level – Upper-Intermediate or higher.
**Responsibilities**
Maintaining fruitful relationships with existing customers;
Researching the needs inside the current customer’s organization;
Developing quotes and proposals (for existing customers);
Negotiating and renegotiating by phone, email, and in-person;
Taking care of client’s satisfaction.
**Benefits**
Good opportunities to work with remarkable teams from all over the world
Lighthearted, inspiring and open company culture
Opportunities to travel
Health Insurance coverage
English language courses
Fresh fruit and other snacks onsite
Fun corporate events :) | Intellectsoft | 3y | Lead | fluent | 2022-01-01T00:00:00+02:00 | en | d9833c22-d20a-5d54-9796-ba3dbefb9b5f | 28,615 |
Account Manager | You will be involved in the development of the ECOsystem that will include such services as: BI (Reporting System), Roles/Permissions, Chat System, Trading platform, Client Engagement, Dialling system, ETC.
Required Skills:
- 2 + years of experience working in Fintech space or experience working in Product or Success B2B service-related position
- Advanced English
- Excellent verbal and written communication and negotiation skills
- Focused, reliable and a responsible self-starter with strong critical problem-solving skills
- Excellent organizational skills and ability to make prioritization
- Ability to work in a fast-paced environment.
- Analytical mindset
Will be a plus:
- Experience in sales, business development process
Responsibilities:
- Communication with custumers (B2B) and development team
- Update about any new features that were released
- Collect feedback, reviews and use cases.
- Be aware of business requests
- prepare weekly performance reports
- Interact with Support department and other departments of the company
- Measure and improve customer satisfaction
We offer:
- Competitive compensation depending on experience and skills
- Long-term employment
- Career growth opportunities
- Compensation for sick lists and regular vacations
- English classes with native speaker
- Health insurance
- Free lunches | Overonix Technologies | 2y | Sales | upper | 2021-07-01T00:00:00+03:00 | en | da1f1fd4-28da-5733-ade5-24bcef5eb131 | 28,616 |
Account Manager | Необхідні навички:
— 2+ years of proven account management, sales or another relevant experience in IT sphere
— Strong analytical, problem-solving and multitasking skills
— Excellent listening, negotiation and presentation abilities
— Proven ability to manage multiple projects at a time while paying strict attention to details
— Level of English: Advanced
Пропонуємо:
— 5-day working week, 8-hour working day, flexible schedule
— Democratic management style & friendly environment
— WFH option (Possibility to work from home)
— Annual Paid vacation — 20 b/days + unpaid vacation
— Paid sick leaves — 6 b/days per year
— Ukrainian official holidays
— Corporate Perks (external training, English courses, corporate events/team buildings)
— Cozy office in the center of the city
— Coffee, cookies and other goodies
— Professional and personal growth
Обов’язки:
— Build strong long-term relationships with existing customers
— Keep current clients satisfied and deliver exceptional client service on a day-to-day basis
— Ensure the timely and successful delivery of our solutions according to customer needs and objectives
— Build strong team relationship, keep in touch with the Development Team on a regular basis
— Provide timely, professional support via calls, emails, or other channels
Про проект:
KitRUM is a one-stop custom software development company headquartered in sunny Florida with development centers in Ukraine.
With a pool of 300+ top-notch engineering resources, we help CxOs of VC-backed startups and fast-growing tech companies in the US, EU and Australia to build custom software engineering teams packed with top-tier talent.
Why us?
We are agile as a company, we learn, improve and surpass ourselves every day. We know how to get the best and most interesting projects, how to keep everyone motivated and how to make you happy.
Come on board and build up your experience, start enjoying every day at work, feel at home, let out your creativity. | KitRUM | 2y | Other | fluent | 2022-03-01T00:00:00+02:00 | en | d8d709d2-c7bb-5598-a5b1-48588829069c | 28,617 |
Account Manager | Необходимые навыки:
• Excellent presentation and communication skills and fluency in written and spoken English
• B2B account experience in the field of digital marketing and online advertising
• Strong understanding of the advertising market
• Demonstrated self-starter who thrives in a team environment
• Extremely proactive, organized, responsible and proven ability to work well with a team
• Strong computer skills, deep knowledge of MS Excel
• Strong analytical skills
Будет плюсом:
• Experience with management/accounting of CPM/CPC/CPA online ad campaigns.
• International work experience
• Knowledge of Google AdSense, Google Ad Manager
• Knowledge about Header Bidding technology
• Basic knowledge of HTML and CSS
Предлагаем:
• Competitive salary
• Friendly atmosphere and driven colleagues
• Comfortable work space, rest area
• Paid vacations (20+ working days) and sick leaves
Обязанности:
• Negotiating with customers
• Developing positive relationships and handling customers’ needs
• Maintaining statistics on active clients
• Traffic analytics | Adtelligent | 1y | Marketing | upper | 2021-10-01T00:00:00+03:00 | en | ec6791c7-ef98-5dab-b53c-9603da281cde | 28,618 |
Account Manager | Необходимые навыки
— High interpersonal and communication skills
— Good analytical skills
— Strong technical and analytical skills
— Proven experience in managing clients and partners
— Minimum of 1 year work experience in ad tech account management and digital marketing
— Knowledge and experience in RTB and XML (POP and PUSH) is a plus.
— Self-disciplined, motivated, and eager to work in a fast-growing international team.
— Experience in working with digital marketing platforms (AdKernel Ad Server experience is a plus)
— Proficiency in English speaking and writing
Обязанности
— Onboarding new clients — supply and demand
— Day-to-day account management to increase a partner’s activity
— Maximize business opportunities and achieve revenue targets by establishing and maintaining strong relationships with global clients
— Daily optimizations, fraud analysis, and improving overall campaigns results
— Establishing working relationships with global publishers, advertisers
— Working closely and cooperating with business development and Ad operation
Предлагаем
— Adequate management
— Competitive salary
— Medical insurance
— Team buildings
— Flexible working schedule
— Long-term employment with 20 working-days paid vacation
— Paid sick leaves (10 per year) | Kevuru Games | 1y | Support | upper | 2021-02-01T00:00:00+02:00 | en | 53946b1d-7bea-56c8-91b8-5e54277e5f74 | 28,619 |
Account Manager | *Необходимые навыки*
Minimum three 3 years of experience in Account Management;
Ability to adjust priorities and manage time appropriately and wisely in a fast-paced environment;
Great organization, planning and prioritization skills, with strong attention to detail;
Excellent written and verbal communication skills (English);
Possess skills in finding solutions to complex problems in a timely and calm manner;
Experience working and delivering to multiple stakeholders from internal and external teams;
Strong ability to maintain relationships with multiple clients and production teams simultaneously to keep both sides of the business satisfied;
Have a genuine passion for the gaming industry, either as a customer or through work experience in the industry.
*Обязанности*
Managing partner relationships by setting an industry-standard for timely support, regular communications, and prompt assistance with issues;
Define and achieve KPI goals for new customer acquisition and brand awareness;
Work with partners and collaborate with across departments to maximize the impact of partnerships;
Partner closely with internal teams to ensure excellence in execution across touchpoints;
Monitoring competition to identify new trends and best practices; theorizing and testing new processes/initiatives to create a competitive advantage;
Creating and owning reports and presentations to inform key internal stakeholders of the performance of the channel. | Room 8 Studio | 2y | Sales | upper | 2020-09-01T00:00:00+03:00 | en | 2bc99425-b108-56a5-980d-c5f0c14c6881 | 28,620 |
Account Manager - Adtech | **About Insticator**
At Insticator, we’re on a mission to create a smart, unified platform built to collect, aggregate and monetize all of a publisher’s first-party data. Our suite of engagement products empowers publishers and consumers alike to amplify their voices and express their opinions in safe, interactive environments. From our Commenting Platform backed by hybrid AI and human moderation to our Trivia & Polls Unit which enables audiences to interact with content that speaks directly to them, Insticator reaches and pulls insights from over 350 million users monthly. Our vast roster of partners includes Gannett, USA Today, Major League Baseball, Ancestry, WebMD, and countless others.
Headquartered in New York City, Insticator’s global footprint spans offices in Miami, Canada, India, the Philippines, Ukraine and the United Kingdom.
**About the Role**
**Job Overview**
The Account Manager will effectively manage and scale the relationship with all clients from the launch of the partnership. This involves scheduling regular calls with the client, recommending opportunities for performance improvement and serving as the first point for any troubleshooting inquiries. The role also involves creative problem solving to offer solutions for all partners even with limited dev resources. The Account Manager must equally be a team player and a self-starter who is not afraid to surface issues and always advocates for the partner. Additionally, the account manager will help facilitate network-wide outreach for ads.txt, product updates and QBRs. The role requires tracking performance closely for all clients so that we are always prepared to maximize performance. The Account Manager must be capable of working with remote teams for execution of tasks as well as collaborate with sales team in an effort to further educate them on the Account Management/Ad Ops workflow.
**Challenges and Opportunities for the position**
Our customers are our number one priority, and it is critical that we are managing those relationships while also handling their requests in a timely manner and scaling out the partnership. It is important to maintain a high level of commitment for every client, which requires a lot of organization given our scale. There is a big opportunity to spearhead the management of existing Account Management processes and make improvements to overall workflow.
**Responsibilities and Duties.**
Responsible for the health, retention and LTV of partner relationships
Organize and conduct regular calls with all partners to grow the business, optimize placements, update ads.txt and discover opportunities.
Act as the partner advocate internally providing constructive product feedback
Act as the first line of defence successfully troubleshooting client issues, ranging from basic technical issues to using internal reporting to resolve issues
Manage advertiser block requests for publishers
Conduct QBRs with all clients, preferably in-person (when permissible)
Ideate and implement processes to improve AM workflow
Conduct regular cross-departmental trainings to better educate other Insticator teams on workflows to increase communication to improve our services
Collaborate on internal documentation to ensure company wiki is always current.
Work collaboratively with Product, Engineering, Ad Ops, Technical Account Management, and Content Ops teams
**Qualifications.**
Professional competencies
2+ years experience in digital publishing, SaaS business or programmatic advertising serving as an account manager
Deep knowledge of monetization in the publishing industry including programmatic, video and app monetization.
Excellent understanding of website performance metrics. Must be comfortable speaking about Core Web Vitals, SEO, Page Speed and more.
Excellent written and verbal communication skills. Must be comfortable meeting with executives.
Must have a deep appreciation for data and be comfortable speaking about it with partners.
Comfortable using GAM, Google Search Console, Chrome Dev tools, Lighthouse, Tableau, Hubspot or a compatible CRM, JIRA, and Google suite.
Must be a proactive problem solver willing to offer creative solutions to both internal and external stakeholders.
Proven track record of client retention and scaling out client relationships
Motivated independent worker who is invested in the success of the company
Ability to create organized processes and track successful execution
Ability to work in a fast paced, startup environment and easily pivot as needed.
Experience working in a remote environment and international team members and vendors is a plus
**Cultural competencies**
Creative confidence
Collaborative mindset and great teamwork skills
Skilled at receiving feedback, as well as providing it
Entrepreneurial & adaptable; great learning skills
Transparent & communicative, patient
Curious, research-minded, data-informed
Abortion travel expense reimbursement
**We offer a diverse package and the chance to grow financially with the company, including:**
Competitive Salary
Health Insurance
Flexible work schedule
**The Insticator Values
**
We recruit, promote, and reward based off of our three core values:
Sleeves Up - At Insticator we provide the autonomy and creativity needed to own your role, iterate where needed and drive impact on a massive scale.
100% Viewability - Insticator is passionate about open feedback at all levels of the company. This allows us to fail fast, create in real time and build an open company culture.
Be Defiantly Great - We are defiant, that’s in our lifeblood, we accomplish what other people think are impossible. Challenging the status quo is our lifeblood. | Insticator | 1y | Sales | fluent | 2022-09-01T00:00:00+03:00 | en | 8f543862-c0fe-5c5b-bdc6-71fe26764e15 | 28,621 |
Account-manager (Affiliate) | We are looking for an Account-manager ( Affiliate ) who has ambitious goals, is an expert in his field and will be able to strengthen our team in new verticals.
**Responsibilities:**
- Onboarding new affiliates
- Checking traffic quality for fraud
- Monitoring affiliate payments
- Postback tuning
- Optimization of incoming traffic
- Incoming call processing
- KPI processing
**Necessary Hard Skills**
- English at least Intermediate
- analytical mindset
- Experience in media buying, traffic buying
- Ability to find unconventional solutions
- creativity
- ability to communicate with clients
**Necessary Soft Skills**
We are looking for a very active, proactive person with a desire to develop and increase personal income.
A team player who is focused on results.
Stress-resistant and multitasking.
**What we offer:**
- Professional development and career advancement opportunities.
- The freedom to implement ideas and the budget to do so.
- A really friendly team, not just in the picture from the corporate party.
- Work schedule suitable for any chronotype: 8 (11) to 17 (20).
- Working from a modern business center in Pecherska (if desired).
Send us your CV as soon as possible if you believe you are a good fit for a new role within our team. See you! | DeltaFunc | 2y | Marketing | upper | 2022-11-01T00:00:00+02:00 | en | 17cb3a79-4c36-5fac-b742-1d66b76c6edd | 28,622 |
Account Manager (Affiliate marketing) | **Tasks and Responsibilities:**
- Develop and manage relationships with external advertisers in the gambling and betting vertical, tier 1-3 GEOs.
- Negotiate and close deals on Revenue Share, Hybrid and CPA basis.
- Set up s2s tracking for campaigns.
- Monitor and optimize resale campaign performance to maximize revenue.
**Requirements:**
- Minimum of 6 months to 1 year of experience in affiliate marketing or a related field, with a focus on performance-based marketing.
- Good negotiation and communication skills.
- Attention to detail and ability to manage multiple tasks simultaneously.
- Familiarity with Revenue Share, Hybrid, and CPA models and a general understanding of affiliate marketing verticals.
- Basic knowledge of s2s tracking and tracking platforms.
- Proactive and results-oriented approach to work. | GBS by Energame | 1y | Marketing | upper | 2023-05-01T00:00:00+03:00 | en | 13c6a2b2-57e0-5d3e-baab-2e6614783396 | 28,623 |
Account manager (Amazon) | Our client is an industry-leading New York City-based kitchen and bath brand that is committed to delivering the ideal everyday (USA and Canadian markets).
We are looking for an Аccount manager Amazon
Requirements:
English level — Advanced (C1), both writen and spoken;
Experience with Amazon AWS;
Knowing MS Office with very strong Excel skills;
Data analitic skills;
Experience with e-commerce;
Customer communication skills in the international market (USA, Canada).
Responsibilities:
Work with cross-functional teams;
Customer communication (USA, Canada);
Manage the order process from beginning to end for all divisions;
Work with Excel, data analitic, e-commerce;
Ability to work according to the American schedule (afternoon time).
We offer:
Full time job only remote;
Free studying we will help You and provide with support;
Competitive and fixed salary;
Opportunity to grow with company. | Peeklogic | 1y | Sales | fluent | 2023-05-01T00:00:00+03:00 | en | 2e07eecb-9e01-511c-9012-4bca08f264d3 | 28,624 |
Account Manager (Asia) | **About our product:**
A web platform for people from different countries who want to make friends, meet new people, and communicate safely. The product is already in production and has more than 300,000 users. And if you’re ready to change the social networking industry, learn more about this role and see what else we offer.
**About your key responsibilities and impact:**
● Finding and acquisition of new business partners from China and other Asian countries
● Build and maintain long-term relationships with partners
● Negotiate with partners about the terms and conditions, rates, etc.
● Develop workflows for partners and helping to improve the quality
● Monitoring the market and developing competitive analysis
● Create KPI to manage partners’ efficiency and quality growth
● Keeping management informed of the status of results, progress, KPI, problems, plans, and meetings, as well as involving management at key times
● Providing ideas for improvement of the current products and processes
● Gathering feedback from partners/users in order to come up with ideas for new products and features
**About you:**
● 1+ year of experience in Account management/Business development/ Sales or a related field
● Upper-Intermediate level of Chinese or higher
● Upper-Intermediate level of English or higher
● Proven experience in managing relationships with various partners and stakeholders
● Strong communication and presentation skills
● Strong leadership and management skills, systematic thinking, business orientation
● Knowledge of data analytics, product and business metrics to measure project success
● Experience in IT will be a plus
● A data-driven mentality will be a plus
**What we offer:**
● Top rated products. Our products are reaching top positions in their categories on App Store and Google Play. 96 million people around the world use it.
● Remote or hybrid work model. It’s completely up to you to decide whether you want to work. You can mix it up, work remotely or in the office.
● Professional and personal growth. Regular performance reviews, English classes, education compensation, access to a corporate library, freedom of suggesting ideas for improvements and action, flexibility.
● Comfortable working conditions. A competitive salary with regular raises, 20 paid vacation days, along with 11 paid UA holidays, 15 days of paid sick leave, a flexible schedule, modern equipment of your choice, and up-to-date tools.
● Great benefits and relocation support. 100% coverage of the medical insurance, corporate events, stylish merch, full financial and legal support, relocation package.
● Highly skilled and friendly team. Work in a great area of a mature team and cooperation with experts in the social networking niche.
**Hiring process:**
● Intro call with a Recruiter
● Test task (Optional)
● Interview with the Hiring team: introduction to the team and your potential manager to know each other more
● Offer | United Tech | 1y | Sales | upper | 2022-05-01T00:00:00+03:00 | en | 03c0b6a7-6e00-56ed-af93-9dfe501c5fa1 | 28,625 |
Account manager (B2B) | What we expect from you:
— Fluent English (verbal and written) is a must
— Great communication and management skills
— Advanced PC knowledge
— Previous experience in sales (is a plus).
Responsibilities:
— Communicating with English-speaking customers via phone, email, chat and messaging system
— Ability to develop and maintain good working relationships with both customers and suppliers
— Managing an in-house system
— Working directly with customers and suppliers on resolving various issues;
What we offer:
— Competitive payment (pegged to USD)
— Bonus system which may help you significantly increase your salary
— Free training and assistance during probation
— Constant coaching and skill improvement training
— Comfortable, light and cozy workspace in downtown
— Young and ambitious team
— Growth potential
— English classes
— Official employment; | Bitmedia Labs | no_exp | Marketing | fluent | 2021-09-01T00:00:00+03:00 | en | 7b217b99-b511-5580-a4bd-fd1e76a6d6cd | 28,626 |
Account Manager (B2B) | **CBD Local SEO** https://cbdlocalseo.com is an innovative SEO agency that helps businesses grow through leveraging their online lead generation channels. It turns sites into full-fledged lead bringing assets and grows the number of organic traffic by means of on-page and off-page SEO services.
Core specialisation of the business is the niche of CBD. We know literally all the ins and outs of this business, and cover all the online promotion related challenges of our clients. This includes web-site optimisation, comprehensive SEO audits, content marketing strategy, content creation, link building and even online client funnel set up!
Become a part of the CBD Local SEO team! We are waiting for you in Kyiv. Or in any part of the world! Because we’re used to working in a fully remote distributed team with a comfy flexible schedule.
**Role overview/Key responsibilities**:
- Work collaboratively with the team of SEO Specialists and Sales team on receiving and documenting the client’s inquiries
- Make sure customer requests are processed in a timely, efficient and professional manner
- Complete ownership of all support related activities (replying to the client’s requests, guiding the new clients through creating an account, delivering the starter kit documentation to the client)
- CRM operation and management
- Prepare the reports for existing clients to keep them up to date about the services that have been provided during the previous accountable period
- Articulate how CBD Local SEO can help clients meet their business goals
- Help customers to configure the technical requirements to their business needs
- Solve client issues with the positive and problem-solving mindset
- Cultivate long-term relationships
- Eliminate all the reasons that might make customers leave
- Work on upsell opportunities
**Requirements:**
- Excellent communication skills in English (Upper-Intermediate at least)
- Sales/customer support/customer success role for 1 year+
- Worked in US/EU markets
- Strong desire to be always helpful
- Ability to build positive relations with users and colleagues
- Ability to analyze and understand the core of each request — not just what but why it’s needed
- Ability to effectively communicate technical information in non-technical terms
- You should be a well-organized person, who it’s easy to rely on
**What we offer:**
- Competitive salary and bonus package
- Flexible working hours
- Fully result-oriented work mode with no micro-management
- Full support of any working needs including educational materials, documentation, industry events participation | Nika Tech Family | 1y | Support | upper | 2022-03-01T00:00:00+02:00 | en | f0437dfa-30a0-5959-b317-ef711a6ac4d5 | 28,627 |
Account Manager (B2B banking and payments) - relocation to Riga, Latvia | WHAT YOU'LL BE WORKING ON
Manage the day-to-day operations of correspondence with banks and payment institutions;
Help businesses to pass banks’ KYC Due Diligence successfully;
Ensure the documents prepared, and information provided to the banks are in compliance with the laws and regulations applicable to assigned areas of business;
Negotiate with banks in order to open C2B, and B2B accounts under business needs;
Work with financial documents and analyze risk areas to enhance controls and document procedures;
Complete ad-hoc tasks are given by your team lead and within agreed timescales.
WHAT YOU NEED TO SUCCEED IN THIS ROLE
University degree in Law, Economics, or Management;
2 years experience working in legal (international private law) or financial fields;
Excellent written & spoken communication skills in English ( not less than C1)
Good communication skills that facilitate open working relationships with banks;
Excellent organizational skills and the ability to effectively prioritize work;
Good knowledge of Excel;
A solution for non-standard cases thinking;
We expect you to undertake work with a high degree of accuracy.
IT WILL BE A PLUS
Experience within the compliance area at FinTech;
Good understanding of cryptocurrency business.
WHAT WE OFFER
An opportunity to make something great even greater, you can be the reason why we grow, develop and become the best fintech company on the market;
Career prospects - we are young, we have huge ambitions and it is important that our employees grow with us;
Work with coworkers who are passionate about their business;
Compensation that will fully correspond to the competence and knowledge, with yearly performance reviews
The opportunity to attend conferences, courses, and professional development at the company's expense - we favor the continuous development of our employees;
Private health insurance coverage;
Relocation to Riga ( if you choose);
20 days of vacation time; Latvian bank holidays; Sick leaves;
Team building events and business trips to our fantastic office in Riga! | Fyst | 3y | Other | upper | 2023-03-01T00:00:00+02:00 | en | f9c4eaf9-2a72-50dc-bc07-cfa581b980d2 | 28,628 |
Account Manager (B2B Enterprise Fintech for UAE) | **About Pluto**
Pluto is the #1 Spend Management Platform in UAE. We are a B2B Fintech company that is focused on building modern financial products for businesses in the MENA region. Pluto offers a 5-in-1 software that brings together corporate cards, expense management, bill payments, accounting, and reporting into one simple deep solution.
Pluto is backed by some of Silicon Valley’s top-tier venture capitals, raising a $6 million seed round. Firms such as Global Founders Capital, Soma Capital, Graph Ventures, Adapt Ventures, and Ramp (the U.S.’s biggest spend management company) were some of the early investors. Not to mention, notable angel investors also took part in the seed round, including Airbase’s founder; Thejo Kote, Plaid’s co-founder; William Hockey, Shaan Puri, and Packy McCormick.
We are a group of Fintech professionals from around the world, who thrive in a fast environment building products for a nascent region. If this get you excited.. keep reading 👋🏽
**Position Overview**
Pluto is looking for their first Account Manager to join the Business Operations team. You will be working directly with the COO and will be setting the bar for what good account management looks like. You will be involved from the time a sales is closed to on-boarding, activation and continuous engagement. You will have the opportunity to help build Pluto's Account Management organization and define the sales strategy that fuels our growth! A key part of our role will involve developing strong relationships with C-level executives and key decision makers across MENA.
Requirements
**Your responsibilities**
- Take a customer from a deal close to activated based on customized strategies and on-boarding
- Create strategies to help activate customers quickly
- Execute product launches and be an all-round Pluto evangelist
- Drive spending across your book of business by owning renewals, expansions, and overall growth across different types of accounts via continuous engagement, e-mails, webinars and other channels.
Meet regularly with customers to identify opportunities for growth within our platform and for referrals.
- Collaborate with sales and marketing to help close deals through active engagement and contribute towards marketing material based on your learnings & discoveries with the customers you manage
- Collaborate with product, design, and engineering teams to provide informed recommendations into Pluto's product roadmap that enhance the customer experience
**The ideal candidate will have:**
- The ability to take on complex products, simplify it to the core value propositions and communicate effectively to customers
- (Must have) Ability to be extremely organized and systematic in their approach to account management and their day-to-day work
- Strong project & time management skills
- Minimum of 2 years of account management experience in a B2B organization
- Proven ability to build and maintain relationships with customers
(Must have) Highly adaptive to changes and evolution within a scale-up
- Excellent verbal and written skills in English
**Benefits**
Competitive pay & Equity
Hybrid work culture
Unlimited vacation policy based on performance | Pluto | 3y | Sales | fluent | 2023-04-01T00:00:00+03:00 | en | 2531490f-9a6f-5691-9826-b19224299922 | 28,629 |
Account manager (Blockchain) | Boosty Labs seeks an enthusiastic and multitasking Account manager passionate about blockchain technologies.
**Requirements:**
• 2+ years of relevant experience
• Previous experience working with blockchain companies
• Understanding of SDLC
• Experience with CRM systems, mailing tools, etc.
• Upper-Intermediate English
**Responsibilities:**
• Maintain relationships with current customers and onboard new customers
• Facilitate effective communication between customers and dev teams
• Prepare and negotiate proposals for upsells, cross-sells, and new project SOWs
• Gather feedback from clients
• Communicate closely with other departments (Financial, Tech, Delivery, HR, Recruitment)
• Assist the Sales team and C-level with closing deals
• Generate reports (weekly, monthly, quarterly, yearly) to ensure visibility and to provide a clear direction for the growth of the account management practice to top leadership.
**What we offer:**
• Flexible working format (remote, office, or mix)
• Flexible working hours
• Informal and friendly atmosphere
• The ability to focus on your work: a lack of bureaucracy and micromanagement
• 20 paid vacation days
• 7 paid sick leaves
• Education reimbursement
• Free English classes
• Psychologist consultations
**Recruitment process:** Recruitment interview - Technical interview - Final interview | Boosty Labs | 2y | Support | upper | 2023-08-01T00:00:00+03:00 | en | 538a4658-c8ec-55d1-b613-840625008582 | 28,630 |
Account Manager/Business Development Manager | The tasks of the Account Manager are very different, but the sequence of actions is approximately the same.
**We will expect you:**
• Communicate with Open RTB and XML partners and on a daily basis providing assistance with their daily operations;
• Analyze metrics on the platform and apply the necessary optimizations to ensure growth of the assigned accounts;
• Create reports per request of the team,
• Assist customers with fixing technical issues in collaboration with the technical team,
• Maintain warm and friendly relationsips with all the clients.
**Our ideal candidate:**
• Experience in Customer Support, IT Account Manager, Client Service Manager, Customer Success Manager or Project Manager 2+ years;
• Fluent English;
• Ability to think critically and analyze the data;
• Result-oriented with good problem-solving and prioritization skills;
• Able to work under pressure;
• Client-oriented;
• Leadership skills.
**Possibilities for growth:**
✓ Work in a strong team with the possibility of professional development;
✓ Compensation for professional learning (courses, conferences, master classes), attending various seminars / trainings, learning within the company;
✓ Library for employees - electronic library;
**WE OFFER:**
**Comfortable conditions of work:**
• Modern, stylish office near the “Kontraktova”;
• Free coffee, tea, juices, fruits, biscuits, snacks;
• Places for recreation, board games;
• Table tennis, billiards, darts.
**Possibilities for growth:**
✓ Work in a strong team with the possibility of professional development;
✓ Compensation for professional learning (courses, conferences, master classes), attending various seminars / trainings, learning within the company;
✓ Library for employees - electronic library;
**Social package:**
✓ Regular salary review based on work performance;
✓ Paid vacation;
✓ Paid all sick leaves;
✓ Medical insurance;
✓ Up to 7 extra days (not documented) paid per year;
**Corporate events:**
✓ Offsite corporate parties twice a year, celebration of all common holidays (New Year, Halloween, etc.);
✓ Once a month we arrange colorful 'team building in teams'.
✓ Participation in sporting events: tennis and soccer tournaments.
✓ Corporate gifts and bonuses, congratulations from the company with personal and family events. | Smartyads | 1y | Sales | fluent | 2022-03-01T00:00:00+02:00 | en | d9384c14-22a8-52a0-bea4-f22b8f148286 | 28,631 |
Account Manager (CIS) | Currently, SocialTech has eight projects, millions of users around the world, and a strong team of more than 400+ professionals with deep expertise and ambitious goals. And we are aimed at growing our business.
**What will you do:**
— Developing partnership and increasing loyalty among our partnership network;
— Implementing the company’s partnership strategy with assigned business partners and coordinating partnership activities in the region;
— Solving partners’ top-level operational issues and contributing to optimization if their business processes;
— Leading negotiations in order to achieve mutually beneficial business solutions.
— Our role would match you if you explore the opportunity to switch to IT with prior experience in Big 4, FMCG or Retail.
**What we expect from you:**
— 1+ year of experience in account management, business development or related field;
— At least Intermediate level of English (spoken, written);
— Project management experience and ability to complete complex turnkey tasks;
— Excellent communication and interpersonal skills to work effectively with people at all levels;
— Strong analytical thinking and a high level of numeracy skills.
**What’s in it for you:**
— Competitive salary and employee wellness program, including health insurance and in-house doctor support and compensation for sports, allowing you to focus on your tasks and professional development in our company;
— Solid and enthusiastic team — you will have the opportunity for knowledge sharing, learning, and professional development;
— Career growth and professional development with various internal training and seminars, access to an extensive book library, language classes;
— New spacious and modern office space in Podil (5 min from Tarasa Shevchenko metro station) with free breakfasts and lunches, and selections of snacks available at your choice, weekly meetups, outdoor terrace, and many more exciting things. | SocialTech | 2y | Sales | intermediate | 2022-01-01T00:00:00+02:00 | en | a825f5e1-f9d9-5b74-b364-6afb311d6226 | 28,632 |
Account Manager (CIS) | **What will you do:**
— Developing partnership and increasing loyalty among our partnership network;
— Implementing company’s partnership strategy with assigned business partners and coordinating partnesrship activities in the region;
— Solving partners’ top-level operational issues and contributing to optimization if their business processes;
— Leading negotiations in order to achieve mutually beneficial business solutions.
— Our role would match you if you explore the opportunity to switch to IT with a prior experience in Big 4, FMCG or Retail.
**What we expect from you:**
— 1+ year of experience in account management, business development or related field;
— At least Intermediate level of English (spoken, written);
— Project management experience and ability to complete complex turnkey tasks;
— Excellent communication and interpersonal skills to work effectively with people at all levels;
— Strong analytical thinking and a high level of numeracy skills.
**What’s in it for you:**
— Competitive salary and employee wellness program, including health insurance and in-house doctor support and compensation for sports, allowing you to focus on your tasks and professional development in our company;
— Solid and enthusiastic team — you will have the opportunity for knowledge sharing, learning, and professional development;
— Career growth and professional development with various internal training and seminars, access to an extensive book library, language classes;
— New spacious and modern office space in Podil (5 min from Tarasa Shevchenko metro station) with free breakfasts and lunches, and selections of snacks available at your choice, weekly meetups, outdoor terrace, and many more exciting things. | SocialTech | 1y | Sales | intermediate | 2021-07-01T00:00:00+03:00 | en | 4b012307-fe14-5f99-9ac9-b788bdf6e66d | 28,633 |
Account Manager / Client manager | ImproveIT invites Account Manager who will be responsible for communicating with existing clients and providing guidance and advice to clients for future success.
Requirements:
Excellent verbal and written communication skills
Fluent English (both verbal and written)
Experience in customer facing roles 1+ years (account, sales, B2B customer service etc.);
Understanding of IT outsourcing industry and software development lifecycle
Ability to manage multiple projects and relationships simultaneously
Great interpersonal and soft skills
Will be a plus:
Experience in a similar role in IT-related field
Leadership and management experience
We offer:
Competitive salary
Flexible work schedule
Paid vacation and sick leaves
Premium medical insurance
Cozy fully-equipped office and workplace
Regular corporate events
Professional development and educational events
Free English classes
Competent and transparent management, democracy
Responsibilities:
Building, maintaining and nurturing strong long-lasting partnerships with the company’s clients
Facilitation effective collaboration between the client and the development team
Providing daily organizational and admin support for the clients and the delivery
Manage invoicing and other financial aspects of cooperation with the customers
Negotiate contracts and upsells | Improveit Solutions Ukraine | 1y | Other | upper | 2023-02-01T00:00:00+02:00 | en | 44d22ffc-1ed8-5f5e-bb8d-df47033a1d74 | 28,634 |
Account Manager / Client Relationship Manager | **Who are we?**
**Squareshot** is a product photography service with studios in New York and Los Angeles. We provide an on-demand catalog and creative photography for e-commerce businesses. Since 2017, we've worked with household brands, such as Corkcicle, Knickerbocker, Farmacy Beauty, Brain Dead, The Outset (Scarlet Johansson), Bel-Air Athletics (Will Smith), and more.
We’re seeking a highly productive, positive, and self-motivated **Account Manager** passionate about helping people solve their problems. This is a full-time remote position that includes working in the **PST time zone**. (10 hours difference with Kyiv)
**We expect you to have:**
- Advanced level of English (you will communicate with US native speakers all the time);
- Writing and verbal communication skills;
- Proven organization and scheduling skills;
- A strong ability to negotiate various pricing options;
- Previous successful experience in customer relations/customer support;
- A value-driven approach - identify how Squareshot and inbound clients can receive the best value from each project;
- Ability to work within predetermined processes and identify when a client needs an out-of-the-box solution.
**What you will be doing:**
**Communicating with clients and processing the orders**
- Process all customer inquiries via phone (JustCall, Zoom), email, or live chat on a website (Intercom);
- Process the orders (build proposals, calculate the turnaround time, update order statuses, issue invoices, negotiate the prices, process revision requests);
- Entering and updating customer information in the CRM system.
Consult regularly with clients to fully understand their needs and actively solve pain points;
- Resolve client issues in partnership with Product Photographer and Retoucher;
- Establish a trusted/strategic relationship with each client.
- **Scheduling** This is the most important part of the job. The Customer Relationship Manager must decide on the best use of each day’s time to maximize profit, productivity, and make sure all orders are delivered on time!
- **Invoicing and Tracking** The Client Relationship Manager will be responsible for setting up client accounts, invoicing, tracking progress, and making sure the invoices are paid in full and the order will be delivered on time.
- Work with the product team to improve clients’ digital experience.
**What you will learn**
- Product photography processes.
- Production cycles of e-commerce brands (design, manufacturing, logistics, etc).
- D2C brand landscape.
- Tools: Intercom, Airtable, JustCall, Notion, PandaDoc.
**What we offer**
- A healthy environment where mutual respect is key.
- Flexible work schedule. We track results, not time.
- Fast-paced environment. If you thrive in such environments – you will fit right in. If you don't, you might feel that the pace adds additional pressure.
- Courses and qualification upgrades you require to meet your professional goals.
- No bureaucracy.
- You’ll directly impact a product and the company’s end result.
- Freedom and resources to experiment and test ideas.
- Strong and humane team. | Squareshot | 1y | Support | fluent | 2023-05-01T00:00:00+03:00 | en | 888a4599-ce1d-5f84-bcfb-6e4068846f2a | 28,635 |
Account Manager / Client Success Manager | **Required skills:**
— English level — upper intermediate at least;
— 2+ years of experience in Account Management or Key Account Management;
— Experience in the IT industry;
— Experience in working with international customers;
— Desire to build a long-term and strong partnership with clients;
— Customer-centric and result-oriented person;
— High level of responsibility;
— Excellent communication skills and negotiation skills with a focus on listening and asking the right questions;
— A supporter of the win-win approach.
**As a plus:**
— Understanding of software development;
— Understanding of Agile/Waterfall methodology;
**We offer:**
— Work with accounts in different domains;
— An opportunity of rising to interesting challenges with international business cases for professional and personal growth;
— Friendly professional staff and warm atmosphere;
— Help with development via mentoring and coaching;
— The environment where you can implement your ideas;
— Plans for growth and the performance review (every 6 months);
— Flexible schedule and opportunities to working remotely (8 hours workday);
— Paid vacation and sick leaves;
— Attending professional conferences, summits, workshops, and seminars (70% compensation from the company);
— Medical insurance or sports compensation;
— Access to the yoga training;
— English courses;
— Participation in educational activities and thematic conferences;
— Team parties and corporate events.
**Responsibilities:**
— Communication with Accounts of the company;
— Creating strategy plans for Accounts;
— Conducting regular Governance Meetings with Accounts;
— Sending time reports to clients and invoices;
— Managing all financial and organizational questions;
— Documents and CRM management;
— Organize clients and team visits;
— Assistance in client’s questions or requests. | ITernal Group | 2y | Sales | upper | 2021-10-01T00:00:00+03:00 | en | 629deba4-bb2c-5121-aad5-1cce274385a8 | 28,636 |
Account Manager - Client Success Specialist | **We are a direct US-based employer. We have just started to hire professionals from Ukraine and Europe. Right now 70% of our employees work and live in the United States, Mexico, or Canada - but we're eager to change that rate and diversify our team even more. 😊**
**💡OVERVIEW**
A Marketing Account Manager has a killer drive to create strong relationships and deliver the BEST customer service for our clients. You are the primary point of contact for clients and have stellar written and verbal communication skills, the ability to manage multiple projects at the same time, exceptional organizational skills, and a strong eye for detail.
We have a marketing agency, that has been around for 20+ years.
We are all about having a fun, smart & tight-knit team that values creativity, discipline, support of each other, and providing enormous value to our clients with innovative marketing solutions.
**JOB REQUIREMENTS 🥷**
**- Customer service.**
Displays confidence and professionalism in serving clients, responds promptly to requests for service and assistance, meets commitments, and exceeds client expectations. (You never met a stranger. You are a combination of smiles, energy, positivity, solutions, and information.)
**- Project management.**
Displays the commitment and dedication necessary to guide multiple, complex projects from start to finish, the capacity to take ownership of tasks, proactively meet deadlines, and ensure quality control over the final product. (You can see the light at the end and you know how to get everyone there on time with lightning speed.)
**- Incredibly organized and detail-oriented.**
Ability to use tools and software to self-manage time efficiently and prioritize activities. Work independently from a quiet home office that is free from distractions. (Your nickname happens to be Organizational Wizard.)
**- Multi-tasking superpower.**
Ability to handle a high volume workload without getting overwhelmed. (Do you make a to-do list for your to-do list?)
**- Technologically savvy.**
Ability to work with multiple technologies and software platforms and learn new technology quickly. (Do Hubspot, Wrike, Google Docs, Box, or Slack ring any bells?)
**RESPONSIBILITIES 🕹️**
- Establish and maintain client relationships (by phone, email, and video conference)
- Seek to understand each client’s needs and goals to confidently present marketing services, strategies, and coaching to help them reach those goals
- Collaborate with team members to provide solutions for your clients' needs
- Respond to your client’s questions and requests
- Manage projects and ensure quality work is completed and reported to the client in a timely manner
- Contribute to Roadside’s marketing efforts and supportive culture
- Use established workflows, software platforms, and systems
**Nice to have**
- Experience in project management and customer relationship management (CRM) software
- Enthusiasm for the team and for the success of clients
- A hard-working attitude coupled with an eagerness to learn
- Understanding of web optimization, online marketing strategies, and social media trends.
**BENEFITS 💎**
- Fully remote
- Flexible schedule
- Room to grow
- Super fun and relaxed team
Think you are the ideal candidate for this dream job? Get to know us by exploring our website roadsidedentalmarketing.com and blog. | Roadside Dental Marketing | 2y | Sales | fluent | 2023-08-01T00:00:00+03:00 | en | 8f68290b-6f75-5413-9f41-c42c471a6cb1 | 28,637 |
Account Manager (Conversational AI) | BAO masters the art of business communications and interactions by being a brilliant negotiator, tech proficient associate with considerable pruning organizational skills. Engaging the customers' portfolio, BAO conducts the whole customer journey, starting from client onboarding to development and expansion.
BAO is deeply involved in customers’ communications analytics. The position aims to provide outstanding assistance in critically important Conversational AI solution implementation. The role objective is to help customers ascertain the points of business value through their investments in EVE.calls, eliminate obstacles and accelerate the client’s lane to development and expansion.
The success of BAO is definitely measured by Eve’s introduction and adoption, as evaluated by client maintenance, development, retention, and revenue.
EVE.calls is committed to the gently world acceleration and wishes to recognize enterprises as Conversational AI driven, so the BAO is the key role in this assignment.
**Responsibilities:**
-In-depth interviewing clients(1-2h) about the needs of their client base;
-Composing conversational scripts for AI;
-Achieving business process automation KPI`s;
-Customer satisfaction;
-Call campaigns results;
**You are the perfect candidate for us if:**
-You have over 3 years of experience in IT companies in the field of business automation or sales/marketing/accounting/product management/financial analytics;
-You are a creative person using unconventional approaches in your job;
-You are usually told: «It is easy and pleasant to do business with you»;
-You are familiar with (no need to explain): value proposal design, unique selling proposition, lead generation, call to action, sales funnel, CRM, integration through API, CapEx, OpEx;
-You have perfect intercommunication skills, your English is brilliant, and you feel free to interact with foreigners.
**We offer:**
-The friendly and passionate team deeply engaged in the development and constant learning is chock-full of genius ideas;
-Being on the cutting edge of technical innovations in the IT area;
-Continuous self-improvement;
-Working with a high-quality, useful product — unique and in demand on the market of the CIS, Europe, and America;
-The competitive compensation plan takes skills and experience into consideration.
-Stock options. | evecalls.com | 3y | Support | null | 2022-01-01T00:00:00+02:00 | en | c067b0bf-3396-5c48-bf55-ff0d71ea8498 | 28,638 |
Account manager / CRM manager | Description
Using internal tools to configure medium to high complexity LiveOps campaigns;
QA and testing campaign setups to ensure error-free execution;
Perform post-launch checks to monitor campaign performance and report any irregularities;
Managing external communication channels to promote CRM campaigns (email & push notifications);
Preparing art briefs, writing engaging marketing copies (in English) and reviewing asset quality;
Managing calendar of LiveOps events (short term) and contributing to the LiveOps event roadmap development (long term);
Collaborating with other teams across the business: Dev, QA, Art, Product, Solutions, Data Science, Social Media, VIP, Customer Service.
Ad Hoc Responsibilities:
Providing ideas for new campaign concepts;
Gathering and writing requirements for new event or feature development;
Suggesting areas of improvements (tools, processes, events UI & UX);
Managing and resolving configuration issues and escalating more complex issues that require cross-team collaboration or expert knowledge
Requirements
You have some experience of marketing campaign execution or QA;
You have a good understanding how to utilize different communication channels to achieve best results;
You have good technical knowledge and an eye for detail;
You can demonstrate good written and spoken English, as communication skills are essential for daily communication with teams based in London;
You have managed multiple projects or campaigns at the same time and you have a strong sense of priorities to get things done in the most efficient way.
Desirable Requirements:
You are keen to learn!
You have experience using Jira and Confluence
You have great interpersonal skills and able to communicate effectively with your team members and other teams across the business
You can apply logical thinking when managing complex tasks
You are super organised
You are flexible, team-oriented and willing to work in a fast-paced environment
You have a passion for games (mobile games, video games, board games, you name it!)
Experience in the gaming industry will be a plus
Experience as a CRM or LiveOps Manager will be a plus
Benefits
20 days of annual leave
Official employment
Educational English programs
Bonus scheme
Events throughout the year
Free food throughout the week
Modern office in the city center | Product Madness | 2y | Marketing | upper | 2020-12-01T00:00:00+02:00 | en | 8e844753-df70-5a2d-8eee-e635af889538 | 28,639 |
Account Manager / Customer Service | Account Manager/Customer service representative. **GoHigh Level experience required**. You will work with clients for customer support and technical support on the GHL platform.
You will project manage client's projects and assist them in executing the marketing campaigns. | Ratynski Digital | 2y | Support | fluent | 2023-05-01T00:00:00+03:00 | en | 8bebfc19-d8b6-585a-936b-328ee7c32b3a | 28,640 |
Account manager/customer success manager | Currently we are looking for an experienced and talented CSM to join our CSM team at SalesNash. We’re a fast-growing company that works in B2B lead generation and outreach.
SalesNash is a young, but also cool and fast progressing company. In the period of 5 years of active and creative work, we’ve managed to develop into a company with 50 employees, 250 successfully completed projects and grand plans for the future.
**Our mission:**
«SalesNash is there to help clients become successful in the short term through innovative approaches to selling their products and services»
**The opportunities we provide are the following:**
- Getting experience of working for an international Canadian Ukrainian company.
- Learning at our training center; our company’s trainer will help you adapt and get you ready to do the job.
- Working on interesting projects.
- Competitive scalable salary paid monthly.
- Paid vacation (20 working days per year).
- Young and friendly team.
**Requirements:**
- Experience working in an equivalent position (preferably);
- Excellent communication skills;
- Advanced written and spoken English;
- Good understanding of how to work with clients;
- Experience working with native English speakers.
**Responsibilities:**
- Interact with existing customers;
- Get new projects started and develop strategies, manage campaigns;
- Organize customer service at the highest level;
- Assign tasks to the members of the team;
- Cooperate with other teams to reach goals;
- Provide feedback to the client about the work done;
- Ensure high team performance;
- Get feedback and scores from clients;
- Handle complaints and issues;
- Analyze the success of the project, search for the ways to improve company’s performance.
**We offer:**
- Self-fulfillment in the creative environment;
- 5-day working week (Mon-Fri);
- Working hours 2-11 p.m.;
- Comfortable office work in the city center of Zhytomyr (or remotely);
- Rapid career development. | SalesNash | 1y | Other | upper | 2023-04-01T00:00:00+03:00 | en | bdb02c2d-e696-5618-ae12-1f99e3ac7999 | 28,641 |
Account Manager/Customer Support | Akurateco, a cutting-edge white-label payment software provider with 15+ years of hands-on experience in the payment industry.
We are looking for an Account Manager to join our team.
Responsibilities:
- Work closely with customers as a first level of assistance to set up platform for them, ensure that all technical requirements were met;
- Supporting client in integration process as a middlemen between client team and technical team;
- Communicate directly with clients, prepare documents to close deals, answer all questions and support requests;
- Work closely with internal sales, support, technical teams to be sure that client has all necessary assistance;
- Maintain close relationship with existing clients, provide them with any support they need to help them reach their monetary goals.
Requirements:
- Proven experience in B2B customer support/account management/client success;
- Ability to have serious conversations around technical subject;
- Experience in working with partners from abroad;
- Detail oriented, positive attitude, punctuality, ability to prioritize tasks in order to meet deadline;
- Understanding of e-commerce and technical side of using payment cards;
- Previous experience as account manager/customer support manager/backoffice manager and similar positions for payments;
- Advanced level of English, knowledge of Spanish will be an advamtage.
Will be a plus:
- Experience in processing related to setting up risk rules, antifraud, monitoring, routing, cascading;
- Experience in using Postman.
We offer:
- Fair remuneration;
- Challenging tasks;
- Professional growth;
- Trainings and seminars. | Akurateco | 2y | Support | upper | 2023-03-01T00:00:00+02:00 | en | c604d53d-8f33-57a6-b61d-cbde5ce2f15c | 28,642 |
Account Manager/Customer Support | We offer reliable and secure electronic technical payment help thanks to which merchants no longer need to worry about payment methods to offer to their customers. Instead, they can concentrate on increasing sales volumes and providing their clients with better services.
Responsibilities:
- Work closely with customers as a first level of assistance to set up platform for them, ensure that all technical requirements were met;
- Supporting client in integration process as a middlemen between client team and technical team;
- Communicate directly with clients, prepare documents to close deals, answer all questions and support requests;
- Work closely with internal sales, support, technical teams to be sure that client has all necessary assistance;
- Maintain close relationship with existing clients, provide them with any support they need to help them reach their monetary goals.
Requirements:
- Proven experience in B2B customer support/account management/client success;
- Ability to have serious conversations around technical subject;
- Experience in working with partners from abroad;
- Detail oriented, positive attitude, punctuality, ability to prioritize tasks in order to meet deadline;
- Understanding of e-commerce and technical side of using payment cards;
- Previous experience as account manager/customer support manager/backoffice manager and similar positions for payments;
- Advanced level of English, knowledge of Spanish will be an advamtage.
Will be a plus:
- Experience in processing related to setting up risk rules, antifraud, monitoring, routing, cascading;
- Experience in using Postman.
We offer:
- Fair remuneration;
- Challenging tasks;
- Professional growth;
- Trainings and seminars. | PaySpace | 3y | Support | upper | 2023-03-01T00:00:00+02:00 | en | a1ce8d7c-ca0f-5462-88f8-fd9f6dd5e48f | 28,643 |
Account manager (customer support, evening or night shift) | **Qualifications Experience:**
Advanced English proficiency level;
Strong verbal and written communication skills;
Strong attention to detail, good follow-up and the ability to generate creative solutions to meet client needs;
Ability to demonstrate self-discipline to work independently without direct supervision;
Ability to prioritize, analyze, and problem solve;
Ability to work under pressure in a fast-paced environment;
Experience delivering client-focused solutions to customer needs;
Quick learner and great working attitude;
Self-driven and proactive nature;
Excellent interpersonal skills.
**A BIG Plus:**
Previous experience in account management;
Working living in US/UK;
Knowledge of customer success processes;
Experience in document creation.
**We Offer:**
Full or partial remote work;
Competitive salary;
Paid vacation and sick leave;
Regular evaluation and salary increase;
Interesting projects and challenging tasks;
Opportunities for self-realization, professional and career growth;
Friendly and supportive company environment;
English language courses;
Various corporate events and activities;
Comfortable working conditions;
Yoga class, foosball, ping pong;
Free coffee/tea;
Snack bar.
**Available Shifts:**
5 days work week: Wed-Sun, from 7 pm to 3 am
OR
5 days work week: Sat-Wed, from 7 pm to 3 am
**Key Responsibilities:**
Communicating with clients to understand their needs and explain product value;
Building relationships with clients based on trust and respect;
Collaborating with internal departments to facilitate client need fulfilment;
Resolving complaints and preventing additional issues by improving processes;
Enhance Customer Training;
Evaluate and Forecast Customer Needs;
Advocate for Customers;
Promote Customer Loyalty;
Sustain business growth and profitability by maximizing value;
Minimize customer churn. | Continuum | no_exp | Support | fluent | 2022-04-01T00:00:00+03:00 | en | 83f057b7-e8de-5ff4-a47e-ea0c84f0ef17 | 28,644 |
Account Manager (Dark kitchen project) | **Be a part of a team where you will:**
- Onboard new partners on our platform by providing them all the necessary tools and information to start working
- Control financial processes with partners
- Master data update for customers
- Optimize Glovo visibility in our partners through analyzing assortment and providing recommendations for top Ukrainian groceries chains
- Improve operational efficiency of our partners by making sure we always deliver the best service to our customer
- Maintain good relationship between Glovo and our partners
- Forecast and track key account metrics
**You are:**
- Determined to get things done: no job is too big or too small
- At least 2 years of relevant working experience
- Experienced working with FMCG or HoReCa
- At least Upper-Intermediate level of English language
- Organized and detail-oriented
- Problem solver, data-driven with an analytical approach
- Great interpersonal skills
- Comfortable working in a high growth and high-performance start-up with a fast pace
**Experience our Glovo Life benefits:**
- Enticing Phantom Shares plan
- Comprehensive Private Health Insurance
- Free monthly Glovo credits to spend on our restaurant products (and zero Glovo delivery fee on all Glovo orders!)
- Cool perks such as fresh fruit and healthy snacks every day, beers on Fridays, Culture Days every 2 months!
- Flexible working environment
What you'll find when working at Glovo:
**Gas:** We work hard with energy and passion for what we do.
**Care:** We act in the best interest of a sustainable future.
**Good vibes:** We always see the positive side in every situation and act with fairness and honesty with everyone.
**Stay Humble:** We embrace mistakes and feedback to learn from them.
**Glownership:** We roll up our sleeves and get work done no matter our position and level.
**If you believe you match these values, we look forward to meeting you!** | Glovo | 2y | Other | upper | 2020-07-01T00:00:00+03:00 | en | ddf77598-228d-58d1-a78a-3b5c3e88eb08 | 28,645 |
Account Manager - Data Analytics | We are seeking a highly motivated and results-driven individual to join our team at data212 as an Account Manager. As an Account Manager, you will be responsible for managing relationships with potential customers, guiding them through the sales process, and ensuring a smooth transition to our data analysis and analytics services. This role requires excellent communication skills, strong business acumen, and a passion for building and nurturing client relationships.
Responsibilities:
- Identify and reach out to potential customers through various channels, including Upwork, to generate new business opportunities.
- Engage with potential customers, understand their needs, and present our data analysis and analytics services as viable solutions.
- Conduct meetings and product demonstrations with potential customers to showcase the value and benefits of our services.
- Act as the primary point of contact for customers throughout the sales process, addressing their inquiries, providing clarifications, and building rapport.
- Collaborate with our project management team to accurately scope and estimate projects based on customer requirements.
- Prepare and present sales proposals and contracts, ensuring all relevant details are included and align with company policies.
- Follow up with customers to answer questions, negotiate terms, and finalize agreements.
- Coordinate with the finance department to send invoices and ensure timely payment from customers.
- Maintain a thorough understanding of our data analysis and analytics offerings, staying updated on industry trends and competitive landscape.
- Cultivate long-term relationships with customers, proactively identifying opportunities for upselling and cross-selling our services.
- Keep detailed records of customer interactions, sales activities, and account updates using our CRM system.
Qualifications:
- Bachelor's degree in business administration, marketing, or a related field (preferred).
- Proven experience in sales or account management, preferably in the data analysis or analytics industry.
- Strong interpersonal skills with the ability to build and maintain relationships with clients.
- Excellent written and verbal communication skills in English.
- Ability to understand and articulate technical concepts related to data analysis and analytics.
- Exceptional negotiation and persuasion abilities.
- Organized and detail-oriented, with the ability to manage multiple customer accounts simultaneously.
- Proficient in using CRM software and other sales tools.
- Self-motivated with a drive for achieving and exceeding sales targets.
Join our dynamic and growing company, and play a key role in expanding our customer base while ensuring exceptional client satisfaction. As an Account Manager at data212, you will have the opportunity to contribute to the success of our business and make a significant impact on our growth trajectory. | data212 | no_exp | Sales | upper | 2023-07-01T00:00:00+03:00 | en | 1b40ce42-408d-5aa5-9d7a-c8c9c01decfe | 28,646 |
Account manager (Dating) | We provide business solutions for Performance Marketing. Now we are opening a new project in Amsterdam. We start in April and looking for an Аccount manager who is ready to conquer peaks with us. This is a cool opportunity to implement ideas where you will get the best experience. Waiting for your resume
Our expectation from you:
— proven experience as Account Manager;
— 1+ years of experience in dating, sweepstakes projects;
— Deep understanding of the main performance metrics (CPA, CTR, CPL, CPV, CPC, RevShare, ROI, LTV);
— Basic knowledge of Lead Generation, SEO, PPC, E-mail Marketing;
— Knowledge of the market, major advertisers and major affiliate programs;
— Strong negotiation and persuasion skills;
— Professional communication skills, ability to build long term relationships with advertisers;
— Strong self-management skills, structured and system approach to work;
— Ambition and constant desire become better each day;
— Upper-intermediate level of English;
Your main duties will be:
— Managing and setting the goals for the team, tracking their everyday workflow and assuring meeting the deadlines;
— Integration of affiliates and advertisers with tracking platforms, ensuring correct tracking of traffic conversion results;
— Develop and maintain strong trusted business relationships with future partners, offering them professional support and feedback;
— Motivate our existing partners to stay loyal to the company and increase our profit together;
— Track, analyze, and optimize campaigns, including conversion points of creative materials;
— Market research, analysis of promising areas of development;
— Fulfilment of personal commercial KPI;
— Implementation of new strategies of work with advertisers, expanding areas of cooperation;
What we offer:
— Flexible working hours (you can work 8 hours per day even from your couch — if it’s profitable);
— 24 days of paid vacation, 10 days paid sick leave;
— Extensive opportunities for personal and professional growth;
— Interesting long-term projects;
— Decent salary based on the results of the interview and a comprehensive bonus system;
— Attending conferences | Cpark.pro | 1y | Marketing | upper | 2023-05-01T00:00:00+03:00 | en | bf0a12ee-5440-585d-9c89-5a9e96beca40 | 28,647 |
Account manager (Digital marketing) | Sparks is a full-service marketing agency. We've been working with Influencers and content creators since 2020. More than 80 successful projects and more than 120 employees on the project. We create Internet products that are used all over the world from the USA to Japan.
- English - С1;
- Communication with regular customers, responsibility for their successful experience with us;
- Formation of a development strategy for existing clients;
- Development of long-term relationships with clients;
- Experience in a similar position at least 2 years;
- Experience in corporate client management;
- Communication skills, proactivity, creativity;
- Flexibility in communications, ability to build a relationship with someone so that colleagues and clients are happy to address any issue;
- Willingness to be directly involved in product development.
We offer:
Remote format of work without being tied to a geo;
All the necessary services for work;
Stable payments of wages: 2 times a month;
Flexibility in approving new solutions. | Lagrace agency | 2y | Marketing | fluent | 2023-01-01T00:00:00+02:00 | en | dadca0ce-41cc-58fd-acdc-8ba0d2688071 | 28,648 |
Account manager (exp on PM) | **About Fulcrum**: We’re a team of tech-savvy, creative & passionate IT professionals. We’ve created a vibrant and performance-driven culture for ourselves where everyone is free to think & act outside the box. There are literally no limits to what you can do here, as long as we WOW our clients and OVER deliver what we promise.
**Required skills**:
**- Min 1 year of experience on Project Management position;**
**- Previous experience with sales (work on the upsales, communications, work with objections);**
- **Experience in outsource IT company;**
- Understanding of software development lifecycle and Agile methodologies (Scrum in particular);
- Upper Intermediate+ English level at leas (Excellent written and verbal communication skills, including presentations);
- Experience with Jira, Confluence and any tools for product roadmaps;
**Main responsibilities**:
- Manage small design and development projects (reporting, budgeting, people management);
- Аnalyze existing client needs, concerns, and objectives. Transforming those into offerings with the business development team;
- Identify potential opportunity within the account;
- Identify and build relationships with major stack-holders;
- Doing upsells, prolonging agreements, account growing and farming;
- Negotiate with team and customer all the time about project changes/updates/challenges etc..;
- Мitigate and analyse potential risks in the cooperation;
- Communicate risks, blockers and challenges of the project in a coherent way and with minimum new gray hairs on the clients head;
- Calculate and increase NPS of our current pool of accounts;
- Coordinate with delivery team clients objections, roadmap on increasing NPS and upsells;
**What we offer**:
- Flexible schedule & opportunity to work remotely;
- Safe spot in Kyiv region or every employee has an Home office reimbursement budget of 200$ per personal;
- Opportunity to boost your professional & personal growth;
- Every employee has an education budget of 500$ per personal year;
- Regular team gathering activities;
- Friendly & open team who have fun creating cool projects together;
- Medical insurance full coverage;
- Opportunity to be an interviewer, mentor, or take part in the pre-sale process and get bonuses.
**How we operate**:
- We promise dramatic professional growth & interesting work;
- Bring ideas that will change how Fulcrum operates, and you will receive our gratitude and rewards;
- Your opinion matters. Fulcrum is not a typical ’bureaucratic company, and our employees are our core value;
- Your compensation grows with your responsibility zone;
- If something doesn’t go smoothly or can be simplified, just let us know — you are welcome to do so;
- You have a say in everything we do, starting from the roadmap, creating requirements, sprint planning, etc.;
- If you feel that everything above is about you, get in touch. We’re always glad to welcome stubborn, enthusiastic, and result-oriented buddies to our team.
**Are you interested in working with us?**
**Send your CV to our email ASAP because we can’t wait to start working with you and create cool projects together!**
**LET’S MOVE THE WORLD TOGETHER!** | Fulcrum | 2y | Sales | upper | 2023-06-01T00:00:00+03:00 | en | 41c8e511-8569-5135-8ce1-6b7f256baf52 | 28,649 |
Account manager/Finance manager | We have already had one account manager and looking for someone who could help as we are growing fast.
**Responsibilities: **
- Act as the main point of contact in all matters relating to partner concerns and needs
- Maintain accurate partner records, keeping track of any contract updates and renewals
- Work with DevOps team and other internal teams to develop budget plans;
Take inquiries and requests from partners
- Stay on top of accounts, making sure we’re receiving services that are within our budget and meeting our needs
- Meet regularly with other members of the Team to discuss progress and find new ways to improve business
- Generate progress reports to give higher-ups within the organization.
**Must have:**
- Ability to multitask and juggle several responsibilities simultaneously
- Strong written and verbal communication skills
- Good attention to detail and organizational skills
- Skills in problem-solving with a flexible and adaptable work style
- Experience in issue management systems like GitLab Issues or Jira
- Good knowledge of Exel and pivot tables
- Intermediate+ English
- Ability to conduct meetings and presentations in English
**Good if you have:**
- Understanding of hosting/development/management of Web systems;
- Previous experience in support/customer care
**We offer:**
- Challenging projects to manage
- A team and a company to striving for continuous improvement
- Social benefits, paid vacations, sick leaves
- Friendly environment
- Opportunity to master new skills and technologies | OXTech Software | 1y | Other | intermediate | 2021-11-01T00:00:00+02:00 | en | 96c25790-daa1-5b89-918c-b670e4e1fbd0 | 28,650 |
Account Manager (Fintech) | We`re rapidly growing and inviting an **Account Manager** to our team for working days **from Wednesday till Sunday**.
**You would be running such tasks as:**
• Manage onboarding with providers and merchants (preparation of corporate documents, application form filling, etc.);
• Support relations with partners - test and add new products, monitor their performance, organize holiday presents, etc.
• Perform market research for the most popular payment methods in the e-commerce landscape in general and present results internally;
• Interaction with BizDev, Payment Integration and Finance departments.
**Required skills and expertise:**
• 2+ years of experience as Account Manager or similar position in PSP or payments;
• Experience in communication with foreign customers and partners;
• Knowledge of KYC, AML, and compliance procedures;
• Understanding of online payments technical integrations, funnels, and flows;
• Upper-Intermediate English level with the ability to discuss business;
• Good communication and negotiation skills;
• Proactive position and attitude;
• Resourcefulness and ability to handle uncertainty;
• Multitasking, time management, and planning skills;
• Attention to details.
**We offer:**
**Care for your health and well-being**
• 100 % paid sick leaves;
• 20 working days of paid vacation;
• Medical support;
• Benefits Cafeteria (budget for gym/stomatology/psychological service & etc.);
• Ability to work remotely or in the office (as you wish);
• Corporate gifts & events.
**Professional growth & development**
• Competitive salary with annual salary promotions;
• The annual budget for professional courses, conferences, workshops, and books;
• Internal training courses;
• Work with a team of professionals and have the opportunity to share knowledge.
**Corporate Culture**
• Dynamic and result-oriented work environment;
• The ability to influence product development at an early stage;
• Openness to new ideas and approaches, healthy team discussions;
• No “red tape” culture.
**Candidate journey:**
HR Interview -- Interview with COO | Paycord | 2y | Other | upper | 2023-09-01T00:00:00+03:00 | en | 1420f7b4-af4f-51f2-a467-f0dc1013a73d | 28,651 |
Account Manager(FinTech) | **PayOp** is payment service provider with 500+ methods available worldwide. We help website owners to collect payments online with one click.
We have offices in Ukraine, Poland, Singapore, Canada, UK and we keep growing.
**DUTIES:**
• Being in touch with PayOp clients (email, Skype, Telegram)
• Explain clients how system works
• Solve all questions that customer might have according to the instructions provided
• Transfer specific requests to the relevant department, report to client when the problem is solved
**REQUIREMENTS:**
• Upper Intermediate English level
• Formal Tone of Voice
• B2C experience is +
**WHAT WE OFFER:**
• Timely payment of salaries and regular reviews
• Salary - according to the results of the interview
• Paid vacation and sick leave
• Complete absence of bureaucracy
• The strongest team of fintech specialists ready to support and train
• Complex projects in innovative areas of FinTech and E-Commerce
• International team
We are rocket-growing company, we double our Team every year. We wish to find new talents who will learn our product step by step, show good performance and be ready to grow with us
Be part of a team that launches the world's best-in-class products | PayOp | 1y | Other | intermediate | 2022-08-01T00:00:00+03:00 | en | 50a3d30b-f945-5ac4-b08b-c208176df868 | 28,652 |
Account Manager (Fluent English) | **What we expect from you**
—Excellent English both written and spoken is a must!
— 1+ year in a similar role: Account Manager / Business Development Manager / Customer Service/ Technical Support
— Experience with CRM and Support Ticket Systems,
— Good business sense and the ability to work to budgets.
**Soft skills**:
• Good spoken and written communication skills;
• Strong presentation and negotiation skill and professional manner;
• Confidence, tact and a persuasive manner;
• Good organizational and time management skills;
• Good ’people skills’, for working with a range of colleagues and clients;
• A willingness to work long hours, often under pressure.
**What We offer:**
— Competitive salary based on your skills and previous work experience;
— Flexible working hours from your home office or wherever it suits you;
— Introductory training aimed at meeting your fellow team members, coaches, developers team, CEO and get to know business needs of the company and customers’ expectations;
— Quarterly trainings, conference in various parts or the world (when the world goes back to normal after pandemia :) to share your business ideas, experience, improve your professional skills and socialize.
**What you will be doing:**
— Establishing and maintaining strong client relationships through regular close contact account management which will include regular face to face meetings, telephone, email or other online way of communication.
— Retain and expand clients’ portfolio annual system usage;
— Effectively interact with other departments within the company in order to be briefed and correct ensuring all aspects to the point of account manager handover;
— Ensure that clients know to use the services and provide assistance and support if necessary;
— Project managing, developing timetables and setting deadlines for clients and the Checker internal team;
— Producing monthly and quarterly status reports to each client and establishing individual requirements;
— Actively seeking to provide more benefits to portfolio by the services offered by Checker;
— Responding to requests from the Checker management in an efficient and timely manner;
— Support clients’ representatives providing valuable guidance around operations and optimization of the application through quality service delivery and by utilizing CRM and Support Tickets systems;
— Co-work with development management team to improve system design, development process, account management;
— Respond to and follow up potential client enquiries using appropriate methods.
— Producing materials for clients training;
— Provide software application training using a variety of delivery methods including web-based and on-site training;
— Coordinate new customer implementations, providing effective training to maximize use of the software. | Checker Soft | 1y | Support | upper | 2021-04-01T00:00:00+03:00 | en | 2428f8cc-72cf-5a4b-9267-e4e0bd4a15ee | 28,653 |
Account Manager for a Gambling Content (Русский, English) | The main job responsibility is to manage profiles and accounts of our clients, partners and game providers.
The ideal candidate should have an account management experience, have good communication skills and preferably understand casino games.
**Responsibilities:**
Be the primary point of contact and build long-term relationships with clients (platforms) and partners (game providers)
Help clients and partners through email, online presentations, screen-share and skype
Ensure the timely and successful delivery of our solutions according to customer needs and objectives
Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
Forecast and track key account metrics
Responsible for keeping current clients satisfied and delivering exceptional service on a day-to-day basis
Monitor and analyze ongoing process
Responsible for working with the Sales team to onboard and integrate new clients and developing existing client relationships
Liaise between the clients and internal teams
**Requirements:**
Ability to work independently and in a team;
High levels of initiative;
Good written and preferably spoken English;
Experience with casino games at some level;
Very good communication skills;
Ideally an experience either as an account, sales or business development manager in a gambling or tech company.
**We offer:**
Long-term and responsible job;
Friendly and positive work environment;
On-the-Job training, learning and development;
Excellent opportunities for career growth;
Exciting Tier1 global project in the gambling industry;
Flexible work schedule.
Remuneration:
Competitive salary;
Depends on results and experience;
Prospect of financial growth. | eDev LLC | 1y | Sales | intermediate | 2021-07-01T00:00:00+03:00 | en | 0dd90b7b-23fa-5771-8aac-31eb37796eea | 28,654 |
Account Manager (for a Swiss-Ukrainian Marketing Agency) | The client said: “This is approved”.
Then he added: “But I would change the colors a bit. And, yes, let me see some other options. And why do you guys constantly break deadlines?”
You got the joke? Then you would definitely fit our culture.
Jokes aside:
We are looking for a diligent and peaceful **Account Manager** to join our international and fully remote team.
**Who we are**
**EMRG Capital** is a venture studio. We create new businesses and startups. Some of the projects we already launched are:
- a marketing agency operating in Switzerland
- a line of private label Amazon stores
- online marketplaces in the US
- online media in the US
We are looking for a person to join the Swiss marketing agency.
Our team has been running marketing for well-recognized Swiss financial companies since 2018. We are looking for a marketing manager to work with a notable Swiss brand, covered in Bloomberg, New York times, and endorsed by world-class celebrities.
Our team consists of young, talented, and competitive people from different parts of the world: Ukraine, USA, Germany, Switzerland, Poland, UK, and others. We are about thirty people and we are a fully remote team.
We only hire the top 5% of candidates, but those who get in receive systematic training, resources, and a level of responsibility that is hard to find anywhere else in the market. The average age of managers in our company is 22 years, and these people can manage projects with hundreds of thousands of visitors and six-number budgets.
**Qualifications**
- Fluency in English or German
- Attentiveness to detail
- Being a highly organized person
- Being a warm, client-oriented person who cares about the client's success
**Previous experience**
We do not require any specific previous experience, however, it will be an advantage if you have:
- Worked as an account manager, sales manager, or a customer support representative
- Worked in Marketing
- Lived in Germany or Switzerland or both
**Responsibilities**
You will be responsible for:
- Developing and maintaining trusting and partnership relationships with the clients
- Taking the tasks, clarifying the details
- Pushing the tasks through completion
- Approving the work with the client(s), internal and external
- Investigating situations where the client didn’t achieve the expected outcome in terms of quality, budget, or time, and finding systematic solutions
- Preparing reviews (weekly progress reports, marketing dashboards)
- Preparing retrospective reports (with timelines, key actors, reasons for the delays), in case the client wants to understand what led to this or that negative outcome
- Please be ready to handle other marketing-related tasks such as finding the vendors and communicating with them, as the account manager’s job is more sporadic and you will have some free time which shall be filled with useful work
**Benefits**
- Ability to bring real value to the team by helping everyone to communicate, stay on track, and making sure that the work that everyone does is useful
- Ability to learn and adopt Swiss marketing standards and have exposure to the Swiss business culture
- Ability to oversee a wide range of processes and learn how they work without the need to participate in them
**Terms**
- Fully remote work with semi-flexible hours
- Compensation between $600 (junior level) and $1200 (middle to senior) based on your skills and experience | EMRG Capital | no_exp | Marketing | fluent | 2022-10-01T00:00:00+03:00 | en | ee35feed-c95f-5984-8c24-92d552b6aa58 | 28,655 |
Account Manager for billing project | Account Manager Responsibilities:
Maintaining onboard process of clients with payment processing partners
Communicating with clients to understand their needs and explain service value
Building relationships with clients and partners based on trust and respect
Collaborating with internal departments to facilitate client need fulfillment
Collecting and analyzing data to learn more about consumer behavior
Keeping accurate records pertaining account notes
Maintaining updated knowledge of company services
Resolving complaints and preventing additional issues by improving processes
Identifying industry trends
Acting as a client advocate with a focus on improving the buyer experience
Account Manager Requirements:
Bachelor's degree
More education or experience may be preferred
Exceptional verbal and written communication skills
Ability to collect, track, and analyze large amounts of data
Adaptability and strong problem solving skills
Excellent active listening skills
Ability to build rapport and collaborate with others within the company and externally
Understanding of consumer behaviors and industry trends
We offer:
Competitive salary
The perspective of development in fintech with a focus on a foreign market
Social compensation of day-offs and sick leaves | Evoplay | 1y | Sales | upper | 2022-04-01T00:00:00+03:00 | en | 172b3898-c382-533c-97b1-2fc3e331d2e5 | 28,656 |
Account Manager for FlexMade | We are looking for an active and motivated Account Manager to join our team, the main part of which will be the support and development of the business area.
Benefits:
— Enthusiastic and supportive team
— Open and constructive working culture in a dynamic and fast-growing environment
— Regular challenges, education, and knowledge exchange to make you even better than you are
Requirements:
— Experience in sales and/or account management with clients from the USA, UK, or EU
— At least 3 years of experience in IT in a similar position
— Understanding of how IT outsourcing and outstaffing work, familiarity with software development services and industries
— Strong communication skills, both verbal and written
— Ability to build and maintain relationships with clients
— Great interpersonal skills and business ethics
— Excellent problem-solving skills with the ability to handle customer complaints and inquiries
— Ability to work under сlient pressure from time to time
— English: B2 (Upper-Intermediate)
Responsibilities:
— Be the primary point of contact for clients, so it is necessary to be able to provide excellent service. This includes responding to client inquiries in a timely manner, resolving issues quickly and efficiently, and building strong relationships with clients
— Managing all aspects of customer accounts, from onboarding to renewal. Understanding the customer’s needs, developing and executing account plans, and ensuring that the customers are satisfied with the services they are receiving
— Extending contracts with clients. Understanding the client’s needs and budget, and working with the sales team to develop a contract that is mutually beneficial if necessary
— Upselling and cross-selling to existing customers. Identifying opportunities to sell the customer additional products or services, or to expand the current contract
— Provide regular reports to managers on account activity. Tracking key metrics such as revenue, customer satisfaction, and churn rate | FlexMade Company | 3y | Other | upper | 2023-08-01T00:00:00+03:00 | en | 64ce1802-e6a5-555e-b9a7-c6536da65069 | 28,657 |
Account Manager for International Digital Agency | Our clients are entities with a strong passion for humanitarian issues, such as improving lives for children in Third World countries, combatting diseases, or emergency relief during and after natural disasters.
Your job will be to manage projects from start to finish. You will do this in close collaboration with our external partners, i.e. designers and developers, and of course the clients.
**Responsibilities:**
• Daily/weekly screening of our tender systems
• Compose price quotations and tenders and doing follow up
• Handing over tenders in person
• Manage and coordinate projects, including budget management and reporting
• Obtain offers from external partners and conclude contracts
• Contact with suppliers and assist with finding new skilled partners
• Handle ad hoc duties
You must be able to keep track of – and execute on – all your projects from start to finish, from the initial proposal through to the delivery and, ultimately also, the follow up. | Tacans | 3y | Project Manager | upper | 2021-07-01T00:00:00+03:00 | en | ded50d6d-84ed-540b-84a9-f1f9f9b0bafb | 28,658 |
Account Manager for Marketing Agency (affiliate marketing) | We are looking for an Account Manager to join our expanding marketing team. Our perfect candidate has strong communication and analytical skills, maintains effective cooperation with our clients and internal stakeholders. Would be nice if you have a curious nature that makes you to take the extra step digging deeper into data and provide solution oriented recommendations. We will be happy to have you as a part of our team to grow together.
**Key Responsibilities:**
• Maintaining effective communication with the current clients and building long-term partnership with them;
• Analysis and reporting on ongoing publishing performance, identification of opportunities to grow;
• Marketing budget management;
• Set up offers and promote them with clients.
**Knowledge and skills:**
• 1+ year of experience as Account Manager;
• Commercial experience with a B2C product;
• Upper-intermediate English, both verbal and written;
• Practice of decision-making based on analytics;
• Creative mindset;
• Strong communication and writing skills, particularly the ability to convince opponents of your positions;
• Structured thinking and the ability to make data-driven business decisions.
**Will be a plus:**
• Bachelor’s degree in marketing, economics, analytics, or related area of study;
• Business development experience.
**Join our team for:**
• Competitive compensation;
• Paid sick leaves;
• Paid vacation time (24 calendar days per year);
• Flexible working hours;
• Professional growth and development;
• Dynamic and friendly working environment.
We will be glad to welcome you in our team! | Mindsmatch | 1y | Marketing | upper | 2023-02-01T00:00:00+02:00 | en | 27500b43-cc4e-58e4-904d-ea3e96a074b4 | 28,659 |
Account Manager for Payment gateway | **Position Overview:**
Relationship management B2B partners to achieve specific business goals that jointly drive market share, volume, and revenue growth. Focus on the delivery of payment solutions and comprehensive consulting support, to deliver bottom-line results to B2B partners.
**Requirements:**
— Understanding of e-commerce and technical side of payment processing;
— Experience of negotiating commercial contracts;
— Familiarity with the PCI DSS standard preferred;
— Excellent written and verbal communication skills in client-facing situations, to achieve positive outcomes;
— Ability to keep long-term relationships with clients and resolve routine issues staying in close communication;
— Strong aptitude for structured problem solving and quantitative skills;
— Ability to communicate complex ideas effectively – both verbally and in writing – in English; Upper-Intermediate English is a must;
— Ability to multi-task in a fast-paced, deadline-driven environment.
**We offer:**
— Being a part of an international team focused on excellence in product development;
— High-level compensation and regular performance-based salary and career development reviews;
— Flexible schedule and opportunity to work whether in a big comfortable office located in a city centre or remote;
— Opportunities for professional development and personal growth;
— Flexible vacation and sick leave policy;
— Medical insurance;
— Support from colleagues and automatization of time-consuming processes;
— Compensation for courses, conferences, workshops, etc.;
— Summer corporate retreat and regular team-buildings;
— Sports activities;
— Referral program;
— Free corporate English lessons;
* and if you’re also a cat lover, it’s 100% match.
**Responsibilities:**
— Development and maintenance of long-term relationships with key clients;
— Communicate directly with merchants, prepare documents to close deals, answer all questions and support requests;
— Close cooperation with partners and product managers of the company when working with clients at various stages;
— Stick and follow the product roadmap, stages and timelines;
— Researching client needs, presenting products and projects, overseeing the implementation of products for the client;
— Keeping up-to-date the information about the clients, monthly preparation of reports on the use of products and the current status of projects with them;
— Work with the developers, designers and customer support to solve the tasks that meet the expected outcomes. | Gamingtec.com | 1y | Support | upper | 2021-02-01T00:00:00+02:00 | en | 0f7913de-e35d-5cc3-87da-e65f35e14e62 | 28,660 |