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Great stay - For 18 a night, not much to complain about! Good size room with comfortable beds. The kids like the pool and always enjoy their time here. The Registration staff were fast and helpful. This is an older hotel, but good for the price!

Nice Inn! - Comfortable beds, clean rooms and friendly staff. We missed the continental breakfast but grabbed some fruit and coffee before we left. The pool area is nice for kids with a mini water park. We went down to the hot tub after 10 pm and had the place to ourselves.

Very good - No problems. I felt safe, watched tv, and slept comfortably well. Improvement clogged tub, Bfast not enough for number of guests

Good hotel, minor issues. - It was a good hotel to spend for only one night there. The Wi-Fi didn't reach very well upstairs. Although, I overheard the staff indicate they were working on it. The hot water for the shower wasn't that hot or didn't have the potential to get that hot which could be good in a sense. I filled up an ice bucket and left it out overnight. The next morning, I discovered a dead cockroach. I don't know if that was a fluke, but that kind of shocked me a bit. I don't think bugs in general are very good. The area was quiet which was important to get some good sleep. The free breakfast was really good, the staff was super friendly, and the shuttle got me to the BWI airport fast. Overall, I think it's a good place, but needs a few things fixed. I recommend on the contingency those issues are fixed.

Not yet - Hotel work in progress. Pretty enough and nice roof top bar. Tiny gym. Terrible WiFi and worse service and effort in dining room. Its not a great deal with these issues. If they care they can improve but not clear they do. Also my room was not clean until 6 on the day we checked in forcing us to wait 2 hours. Thank you for choosing NOPSI! We appreciate your feedback. I am disappointed to hear that service did not meet your expectations. If travels should bring you back, we would love the opportunity to demonstrate our service levels in the future.Warm Regards, Ellen LeMaireGeneral Manager

Bad - Power went out due to a snow storm however, partial power was available. Light bulb was burned out in the bathroom though (unrelated to power outage. Hotel is very difficult to find, but the staff were courteous when I called for directions. TV cable is on satellite and most channels were not available due to the storm. Surprising that they're not on standard ground cable. Internet was lost as well due to power issues. Hotel was clean and nice, but dated. Exercise room is small and dated. Bar service was very slow and inefficient. Hotel did a good job clearing the parking lot and sidewalk of snow by morning. However, it would have been nice to have some help to open the sliding doors while carrying all my stuff to exit the hotel, which were difficult to open.

Fire alarm kept us up - I rated low because of the fire alarm that came on at 4:19 in the morning, we needed that sleep because we are expected to perform well at our bowling tournament the next morning.. Our sponsors are not happy with our performance.... We could not get to sleep after that, but we did try, then just when I started to fall asleep again, the alarm came in again at 5:38 (sometime around then )... So since I wasn't offered any compensation,. Not sure if we will return... By the way, your staff is really great!... The food was great, should have opened earlier since the alarms kept everyone up...

Great for the price. - The hotel was quiet, exterior condition was poor, interior was very nice for the price.

terrible place to stay!! cheap nasty dive!! - nasty rude man at desk. dark, old, smelly room on back side of motel! Pictures on trip advisor can't be of room 170. Checked in but told them I couldn't stay there. Pool had bugs in it and dirt on the bottom. Room was very dark and very outdated. I didn't feel like I would be able to sleep there.... More

Clean and convenient - We stayed here to go to the Legoland Discovery Center. The hotel provides free transportation to Phipps Plaza and complimentary breakfast so that was great. I would recommend this hotel for families. It's clean and the staff is amazing.

Okay long term - I have been here since August 2015. Compared to the last two places I stayed, this is the best. There is a full kitchen and the bed is amazingly comfortable. I have had a couple of issues here: 1) Ants in my room. 2) The Internet SUCKKKKSSS 3) a/c unit blowing out during a storm. Since I am long term,... More

Nice stay - Great stay last night. Room was spacious and clean. The TV didn't have a lot of channel options. The ladies at the front desk were very friendly. Parking was an extra 9 per day that I wasn't aware of. Breakfast was average.

Classic style and service - Attention to detail was incredible at one of New York City's finest hotels.Our suite was beautiful, and despite being worried about traffic noise, we were surprised to have had a very restful night. We used travel points to book our room, and were very impressed to have been upgraded to a better room - this is excellent service and excellent recognition that people who travel all the time rarely cash in their points, but when they do ... it leaves a lasting impression and a very much increased likelihood that we will return and also highly recommend.Well done!Dear SuenearBoston, Thank you so much for staying at The St. Regis New York during your recent visit to New York City.We are so grateful for your feedback, and we thank you for taking the time to review your experience on TripAdvisor. We hope to see you again soon!Sincerely, Octavia MargineanHotel Manager

Overall ok - We traded our timeshare for one at Lake Tahoe for a family Christmas. Our stay was nice and my husband, who has stayed at other places in Tahoe over the years, scaled this as as above average. The furniture beds were very uncomfortable tv in main area was small but flat screen televisions were also in each bedroom which... More

Must do while in Miami! - Great group of guys running the jet-skis!!!! We had a blast and felt very safe! Love the fact they were so close to our hotel! Definitely will return.

Clean and right on the beach! - The room was a little small but was right on the beach with a large balcony. It had a fridge and a microwave. The non oceanfront rooms are across the street as is the outdoor pool and additional parking. The free breakfast was good and open until 10:00. Everything was clean!

Hospitality and clean - Friendly,clean and great coffee and cake with fresh fruit in the morning. The location of the rooms are conveniently across from police and Fire houses. The rates are affordable. Mark also has maps and pamphlets for guests that want to see the wonderful sites of New Hampshire. I would definitely return next year.

Ok - Nice hotel with Outdoor pool. No complementary coffee and bar closes early to get one there. A bit complicated with the billing process, but willing to solve it and did it as promised. Rooms have plenty of room. Limited selection of TV channels.

Very acceptable country motel pet friendly - I've stayed here often and it is very pleasant but with no amenities at all, not even a hair dryer, but I was furnished a fridge on request. Clean, updated and good room control temperature. Great place for dogs lots of roomie grass areas. Very friendly owners. Beds OK but it's not a down pillow kind of place. Pleasant and... More

Really Great Sea World Stay! - Front desk staff was so nice - very accommodating and welcoming. Room was great - balcony to the courtyard, comfortable furniture, big bathroom with his/hers sinks was very convenient for getting ready quick. The pool/hot tub area and outdoor fireplace was really enjoyable - we used it all 3 days we stayed. There's even a Starbucks on site, and a Kinko's which was nice for some things we needed to quickly print off. I would definitely stay again when visiting Orlando.

Review - nan

DAYS INN - Hotel was very close to the highway with noise and air conditioning not the greatest in the world.

Meh..... - Checked in 10 pm just to sleep for the night and get up in the am, and head back to Hollywood for the day. This hotel is a hot tub time machine...the rooms are extremely dated, stained..the walls are peach and tan colo, gold and cream colored dresser, popcorn ceilings, green tile in the bathroom with tons of stains and... More

Extremely comfortable - Convenient and comfortable. Staff is great, breakfast and WiFi is a bonus.

Update - pretty good value for the price. - So I gave this a bad review a couple of years ago but the recent reviews made me want to try it again. This is a very, very basic motel, but it did have microwave and fridge, was clean and our room with a king bed was spacious for a motel and had a little table and two chairs. There... More

IS THAT URINE - It's motel 6 so of course I didn't expect the Taj Mahal but when your on the road for hours and are looking forward to paying for comfort but when you arrive there are tweakers all over the stairs and parking lot, dogs barking in the next room and the room you PAID for has an the overbearing stench of... More

Old furnished but clean. - Personnel were friendly. Good if you need just a bed, shower, television and bathroom. Old but clean. No refrigerator or microwave. Very good for what I needed.I would stay there again. Low budget but clean.

just ok - The hotel is in need of some repairs, it was in a good location but I won't recommend it I think you could have gotten a nicer room for the price

Cockroaches and brown water. - I arrived at this hotel during a work trip at 1 am. I encountered brown water coming from the sink and several cockroaches in the hallway. I slept there because I had nowhere else to go. In the morning I informed the staff. I received no apology, no refund and no follow-up phone call. Need I say more

Did not clean my room - My brother was in the hospital, and I needed to be there for him. Did not want anything problems until this hotel was not very satisfying. The first night, the hotel only took the trash out in my room. So I made a comment to the front desk, is this unusually just to take the trash out. So she made a note to the cleaning dept. The next night my room was not cleaned at all, so you can imagine how upset I was. One night not cleaned, but two nights. When I complaint again, the front desk just told me it's not there problem. It's the cleaning employees so this upset me even more. They did give me some clean towels for that night so I can shower. Also, I felt the breakfast area was not kept up with the cleaning. Very messy. I would not recommend to stay here. But I did have a king size bed, and it was very comfortable.

Overpriced, loud, and uncomfortable. - This hotel was awful. It was so noisy you could hear EVERYTHING. Lots and lots and lots of kids running and screaming the entire night. Guess it might be good for a family but unless you have wild children it is not worth it. I heard every car outside. One of our pillows had dirt on it. We booked a king bed and got two queens. It smelled weird. It was dated. An elevator was out so it always took forever to go up or down. The parking was cramped and limited. Save your money and don't waste it on this place.I have stayed at nicer Motel 6's.

Fantastic Driver - The driver of our horse and carriage was wonderful. His name was Michael and we were very satisfied with the pick up and our ride. The horse and carriage was the perfect departure for us and our guests also loved seeing us off in this. Although I would give Michael a 5 out of... Read More 5, the reason I have rated this a 3 out of 5 is because of the communication (while booking our horse and carriage)and trying to set up the ride. Thank you Michael, we could not have had a better driver!

World Class Customer Service and Fabulous - I have stayed at the hotel several times over many years (while it was The Carlton). I am SO Very excited about this hotel for so many reasons. While I know there has been some challenges with renovations, I wish people would not get hung...More

Good hotel. - Part of a roadtrip through USA. Staff here are very helpful and the hotel is modern and well kept. The location is a little a way out of town, but this is reflected in the price.

A HEARTY VACATION - The Aria was great. Great food and drink. Carbone was delish, a bit overpriced. Amenities at Aria the best. Life was exciting after dark in the casino. Loved the atmosphere. Will be coming back real soon

Bad attitude staff - They told me my husband could check in without me but when he arrived they stated I had to be there. They were unprofessional with bad attitudes. There were grown women intoxicated knocking on doors and running. They were in the halls making a lot of noise. This hotel has a club inside and attract the wrong people.

The Good, the Bad the Ugly at the St Regis! - The good First let's talk about the great things at this flagship hotel and there are so many! The location is in my opinion is as good as it gets in NYC! Two blocks from Saks, Museum of Modern Art and St Patrick's Cathedral, one block from Madison Ave, three blocks from Central Park and the city's best restaurants within easy walking distance. Everything is at your fingertips! The architecture of this iconic building is absolutely stunning and St Regis keeps it in tip top condition with gleaming marble flooring, 24 carat accents and sparkling crystal chandeliers, all as you would expect and more. The Christmas decor from the massive toy soldiers at the entrance to the golden leafed apple tree in the foyer were absolutely stunning! Hats off to the extraordinary designer!The rooms and suites are spacious and tastefully decorated with marble foyers, crystal chandeliers, deep crown moldings, luxurious fabrics and marble bathrooms with double sinks, TV in the mirror, deep soaker tub, separate shower and European-style private flush. The beds are as comfortable as any you will find at the finest hotels in the world. The full time butlers are efficient and friendly welcoming you upon arrival with tea and coffee and each morning as well. They look after your every need from shoe shine to pressing efficiently and pleasantly. Fresh fruit awaits you and is daily replenished. Wi-Fi is included, as is bottled water which is replenished twice daily with the maid service. The mini bar is well stocked and there is ample closet space with plenty of hangers. The rooms and entire hotel are spotlessly clean! All the staff are friendly from the doormen, waiters, maids, valets, etc. We opted out for the Platinum breakfast choice and it was a daily delight in Astor Court with a nice menu selection, well prepared and quickly served.The Bad Being an SPG member for 16 years with over 900 nights to date and Lifetime Platinum status we expected to be upgraded to a suite upon arrival which is the SPG policy. It is something we have always received at all SPG properties, 100 of the time since gaining Platinum status many, many years ago. We booked this trip six months in advance so it wasn't like they didn't know we were coming. We even processed our Suite Nights Awards certificates to further ensure the upgrade. We had saved those upgrades for this trip but since they expire Dec 31/15 they are useless to us now. Our first bad experience was upon arrival at the front desk where the clerk informed us that we would not be upgraded. It went from bad to worse as she told us that we were not entitled to the upgrade. She didn't seem to understand the Platinum perks. Talking with her was like talking to a wall, so unlike other 5-star hotels we've stayed which are usually so highly trained and informed. We were shown to our Grand Luxe guestroom which is a very lovely room as far as rooms go. I will say if you were ever not going to receive an upgrade these rooms are as lovely as it gets. Over the years I hate to think what my husband has spent at SPG hotel stays to have earned his Lifetime Platinum status which is not a gift which the desk clerk seem to indicate but very expensive to achieve. Not receiving the upgrade was such an insult to my husband who has stayed as many as 154 nights in one year alone with SPG. He was very upset and disappointed as we were really looking forward to this stay not having been to NYC on a Thanksgiving holiday since 1985 when we met and had our very first trip together! Of course when you don't get a suite you don't get the toiletries that go with it which I've always loved at the St Regis. I suppose I could have requested it but I didn't. We just settled into our room prepared to make the best of a nice holiday.The Ugly Staying at the hotel for a week, one of the expected highlights was Thanksgiving Dinner at Astor Court. We thought we'd stay in-house after long hours watching the Macy's Parade. Huge mistake! Upon arrival at Astor Court we were seated in the bar at a small round table with 2 tiny bar chairs! We couldn't believe it and should have left but where do you go at this late date The meal was worse then I can describe and actually included processed turkey! Not even real turkey. I couldn't understand why I was sent a form at home to sign prior to arrival so they could charge our credit card a week before the dinner. Now I know! No one in their right mind would pay 400 USD for that miserable meal for two people. I can't adequately describe our disappointment. We have always loved this hotel and enjoyed wonderful special occasions with delicious meals such as New Year's Eve but even the dinner time room service food was horrid. We couldn't even eat the salads. What kind of chef can't make a salad. Seems the breakfast chef was great and the evening chef was worse than lacking. Talking with the room manager was a waste of time upon check out we saw that she gave us a 200 credit on our account for having sat us in the bar for Thanksgiving Dinner! That just added insult to injury as during the conversation she called my husband by the wrong name no less than six times although we kept correcting her. I don't think I could ever get my husband to go back and truthfully I can't blame him. It's a shame that such a gorgeous establishment with so many great long time staff should suffer because of the lack of a decent chef in what should be a 5-star dining room! After visiting 6 other St Regis Hotels in the past with their exquisite chefs to experiencing this in their NYC hotel just doesn't even make sense!Dear Katherine B,Thank you for taking the time to submit your recent review on Trip Advisor. We understand that our leadership team has been in touch with you while you were on property and again after your stay. We truly hope to regain your trust and wish you all the best for the holiday season. Kindly,Hermann ElgerGeneral Manager

bad customer service - This was worst hotel. Te service no good. They need training customer service.

Beware - Not the same under the new management - Have been coming to hotel for decades and have previously rated it highly, but it changed hands since my last stay and is now under new management pending demolition for larger hotel. All staff appears to be new. Day of arrival, called hotel en route to warn of late arrival. At first hotel telephone did not work. Finally got through... More

The 4 week pleasant surprise - I had just booked a 4 week stay at the hotel starting from mid July and thought I would give this place a try having never stayed or tried this hotel brand. Thereafter, I started reading all of the reviews and had not seen any recent favorable ones. This caused me to develop major skepticism with the choice I had... More

Can be improved on - Dear Sir/Madam I arrived closer to 23h00 the first night. I was first assigned Room 421 which after spending some time there realised that the main lights were not working and the toilet appeared to be clogged - also found a sweetener paper wrap in the toilet. I was then assigned Room 418 - none of the lights in main area and then finally got Room 426 well past midnight. The lights kept having to be reset during the course of my stay. The general cleanliness of the rooms was not great.

Another great dinner - Had dinner here with friends. Tried the burgers and all of us loved them! I had the California burger and would recommended it with the sweet potato fries. Great service, friendly staff.

hotel is in a good location - Management team arrogant and does not appreciate customers. I was working in the area and planned to stay at this hotel until mid September bot moved to another hotel where I felt welcome.

Try somewhere else... - This hotel is very dated. Rooms were clean enough though. The parking is limited. Wifi was sketchy. Beds and pillows however were wonderful! I would probably not stay again though. Not much around the hotel but we had supper at the Red Coach Inn which was just around the corner. Meal was great.

A Great Stay- - Stayed 3 Nights. Hotel Ruby of Ponderay has a great appearance. There are many wide parking spots. It is nicely kept with a very open and modern looking lobby that includes a common area TV and dinning facility. The Staff is friendly and kind. Breakfast, though basic was good and satisfying with the bonus of a waffle maker (Which I always like). The room was very clean and the bed was soft and comfortable. Temperature control worked great. The room was not as spacious as other hotels rooms can be, but there is also no wasted space. Wifi worked very well and has several routers depending on what section of the hotel you are in. The pool and sauna were nice too. And did I mention the price. Best deal in town price wise. If I ever return to Ponderay, this Hotel would be my first choice.

Great place! - Really enjoyed our stay ! Was clean! Breakfast was a little confusing with how to pay for it and get the kids breakfast for free. Had to ask a couple different people. But it was a great value. Would stay again.

Loved room and staff. Worth money! - Bad: Wish there was ironing and ironing board in room. As well as microwave. They did provide iron and ironing board that I shared with my girlfriend 2 doors down and they let me use their microwave by the bar. So worked out. Good: Loved Javier and rest of the staff. Anything I needed they accommodated.

Christmas Vacation - Everything about our stay was very good to excellent. Although we did not spend at lot of time at the hotel as we were visiting family in the area, out experiences with dining and the room itself were most satisfactory and the Christmas decor of the lobby areas made us miss being at home at little less. Excellent experience for... More

Could have been worse, just ok - The room was decent as far as cleanliness, however, the room was very small with two beds and there was no closet or rack to hang up your clothing. It was ok, since we were there to attend a concert and shop at outlet, so the room served the purpose. I must say the bathroom was in great shape, there was no mold or mildew in the tub and it appeared that the room and bathroom had a fresh coat of paint and the tub was new. It served the purpose

Warning on Smoking Policy - After checking out from an overnight stay the first week of January I arrived home and found that there was a 150 charge on my credit card for a smoking violation for one of the two rooms I booked via calling the front desk (rate was 76 per room). In checking with my party - no one smoked in the... More

Convenient and great hotel staff - Recently had a 2 night stay for a business meeting. The hotel facility was very nice and the staff very friendly. The pool was closed for renovations but scheduled to reopen. Central to a number of Harrisburg attractions.

Decent hotel, but light sleepers be warned...... - My wife and a number of her co-workers were staying here for 2 weeks while working at the nearby convention center, I decided to tag along for 5 nights. The rooms come equipped with a small kitchen which is good for extended stays, however you would need a car as there is no grocery store within walking distance. The hotel is about a mile from Disneyland and the convention center, but is reight beside Angels Stadium and has some decent restaurants within walking distance. The biggest issue I had with the hotel is the noise from the trains passing by as the rail line is directly behind the hotel. The temperature was very comfortable in the evening so we left the windows open, big mistake. I was awakened at 4.30am by a train going through with its horn blaring, if you've seen My Cousin Vinnie it was pretty much like that. Having traveled from the east coast I was then wide awake. Trains start coming through on a regular basis after that, pretty much every 1/2 hour or hour. A number of people in our group had the same issues and resorted to Ambien to try and sleep through.

Good hotel if you can get it cheap - Decent hotel if you could get it for the right price. Wouldn't necessarily recommend it for families. Great for young people on a budget

The feeling of camping, but with a solid roof over your head and a private bath! - My family stayed here over the July 4th holiday. We were with 5 other families who had previously gone camping together for several years. We all enjoyed the camping experience, but wanted an alternative to a tent. This location was perfect. The kids were all able to play and swim, we could have group meals and sit by a campfire... More

Loved the Breakfast, Not Much Else - Great breakfast buffet each morning. Definitely adds value to the price. But otherwise, not a great stay. I think their cleaning crew must be understaffed. One day they didn't take out our trash or give us bath rugs or hand towels. The six of us in a two bedroom suite shared towels and used a washcloth -- a washcloth! -- for a rug. The next day we didn't get any maid service at all! At 6:00 pm, we went downstairs and asked for our own towels. The little market store downstairs was sold out of bottled water for two of our five day stay. Not having water after a long day of city walking was a real disappointment. And there is no easy market or store within walking distance, so we were chugging tap water. Yuck. My son got sick one night, so we hoped for ginger ale or Sprite or something to settle his stomach. Nope. All they had was Mountain Dew.The location across from Lake Union was pretty, but not convenient for downtown activities. We had to wait up to 20 minutes for an Uber driver during peak hours. That was poor planning on my part to book here, but I had no idea that Uber would be so difficult. Despite the challenges, we did have a decent stay. Our two room suite was spacious and comfortable. And again, the breakfast was really fantastic.Dear Valued Guest,Thank you for your recent stay with us and providing your honest feedback. On behalf of our team, I apologize we fell short of meeting our expectations but most importantly yours. It is guest as yourself who help improve our hotel and provide better service in the future. I apologize for the inconvenience of your downtown travels in Seattle. However, I am glad you were comfortable in our luxurious two-bedroom suite. Respectfully,

Busy, but friendly - As an adult couple it was a little overwhelming to have a hotel filled with young people there for a competition. It was nearly impossible to take advantage of the breakfast service. The staff was extremely friendly and helpful.

Location - Bad: Room was terribly dirty. Good: Location

Decent hotel at O'Hare. - Average hotel for decent price. It was balanced. Housekeeping did leave our door only ajar after cleaning one day. Arrrggghhhh!!!!! Nothing was missing.

Rip off - I was quoted a price over the phone of 383 weekly and even used my credit card to hold the room. On the day of check in i arrived and my room wasn't even ready even after 5pm then I was told that room would be over 500 per week and i couldn't afford that. All the man at the... More

bad - I was verry disAppointed. With the house keeping service, no towels, bed wasn't done cause we left a a pant on the bed, no cofffe......i hated.....i hate to ask for everything when is suppose to be done w out asking

Renovation - - Renovation in progress: strong chlorine smell during stay. My eyes watered throughout this stay.

The most repulsive place I have ever had to lodge - This room should have been advertised for 19. I can't believe I spent 80 on this place! For starters, the sheets looked unclean, and when we pulled the blankets back the pillows beneath were -covered- in an assortment of straight and curly black hairs. I'm sure they haven't been laundered for centuries. There were moth wings melted into the insides... More

Need the minimum for an inexpensive price - this is the deal for you! - Bad: The hotel is very tired - could use an update. Now, I understand why such a deal. Can not figure out higher rating given to it overall. Good: Location was in the middle of the Freemont Experience.

At least it wasnt too far from TD garden. - Bad: Just want to say paying 330 for one night would have been nice too get breakfast included in the price. . Good: At least it wasnt too far from TD garden.

Basic as it gets - When we checked in and proceded up to our room, we went into the room to find they had a maintainence worker still working on something in the bathroom! They had no other rooms available, so they just hurried him up with whatever he was fixing. Tour groups of young adults, who seemed to have no supervision, were allowed to run up and down the hallways and stairs at all hours of the night! They even had ball games they were playing in the halls, and were calling other guests rooms with prank phone calls. When we called down to complain (about 11:00PM), we were told we needed to be patient! This went on every night of the trip, and we were there 8 days!

Phantastic Hotel in the "Holy City" - Phantastic location in Charleston Historic District. The hotel comes along with "Sothern Comfort" and a historic 18th Century flair mixed with modern amenities. Shoping and dining locations are a few yards around the corner in King Street and Market Street. Charlestons historic houses start right across the street going south on Meeting Street. Definitely a great destination to stay at for a Charleston visit!!!

Schizophrenic Hotel - Wow, was this my weekend to completely strike out on the higher end hotel scene. First, the good. The staff of Millennium is first rate. The property is well staffed, well dressed, professional and courteous. And waaaay out of place. The Millennium is a four star, but the star scale appears to have increased to ten or twelve. I took... More

Locations - Bad: Noise, small room, exposed nails in carpet. Good: Locations

Location Location Location - Great location Close to where I needed to do business. Service so-so and hotel barely accerptable. I needed hotel accomodations for 3 weeks. If the Metro had been acceptable I would have stayed the entire time. Instead I chose to stay at another hotel in GreenBelt (Holiday Inn) one exit away. Just as great a location and much better service and accomodations. Price was about the same.

the beds are very comfortable - Bad: bad sound insulation, housekeeping sucks, the new stuff that we bought got throw away... yogurt been spill on the floor. Good: the beds are very comfortable

Good But Possibility of Being Much Better - I was in town for a seminar that was located at the Embassy Suites at Crystal City.

Loved this one! - This is my second stay at one of Drurys hotels. For the second time, I was pleased with the well-appointed rooms, the excellent facility for groups, and the tasteful dcor found throughout the hotel. Dogs are allowed to accompany guests, provided these are well behaved and do not disturb other guests. There is an adequate and FREE dinner, along with... More

Not Satisfied - Before I booked this hotel I reviewed comments and rating which indicated I would be satisfied. Unfortunately, I was highly DISAPPOINTED! The hotel elevator had a bad smell, my air conditioner worked best at night, I could hear my neighbors conversation and to make my stay really memorable someone was banging on a hotel door. As for security the hotel has a door that is NOT locked and is located next to the elevator. I DO NOT RECOMMEND THIS HOTEL!

OK but I would stay elsewhere if give the choice - This hotel has a very strange layout and my room and the hallway smelled mildewy. But it seemed very clean otherwise and the staff was very nice. The breakfast buffet was pretty good. The free shuttle to the Metro turned out to cost 10 not sure if the driver and the hotel have that understanding or not.

in center of historic Charleston - everything was great - location, hotel lobby, pool, The only negative point was the awful coffee served at breakfast. Breakfast food in and off itself was fine. Loved being able to sit on the patio

On the beach - This Best Western is located on the beach. Some cons are: the parking in front of the hotel is quite tight and spaces limited and the pool is located across the street (there is also a parking garage across the street.) This hotel is located where you can walk to some restaurants and beach shops but it's also a bit away from the heart of things as well. The free continental breakfast was adequate, had hot cold choices, a couple fruit juices, coffee, milk and some fresh apples and oranges to offer. The hotel staff was amazingly nice and accommodating, going above and beyond --in my opinion. This isn't the newest of hotels with aging decor and a semi-cold fridge in my room, but the price and location were perfect for this trip!

great hotel - I had great customer service at this hotel. I mistakenly clicked the book button twice and accidentally reserved two rooms. When I explained the situation to the manager he allowed me to only pay for one room even though they were booked up and as I arrived late at night they could not sell the other room they had waiting... More

Never Again!! - This was the most reasonably priced hotel. It is understaffed to say the least. Night desk clerk did not charge me for a roll away I needed for 1 night. This is where the good news ends. Each day we had to ask for something that should have been in our room, towels, shampoo etc. Our last night there, we stood in a long line to ask for the cups that were not replaced during housekeeping. I was given the address to Wal-mart to go and buy my own! During breakfast they ran out of spoons, cereal was eaten with a fork. I wish management would train and hire additional employees for better customer service!

Could have been better - The bed was not comfortable. The shower was nice

Rats and dirty!! - We stay at this hotel every year same time for an event at Angel Stadium the 1st weekend in Jan.We never have issues but when it rains it pours with this group...We checked in and they lost our reservation because I had called on a re-rate. They changed the name on the reservation, they changed it from a one bed to a studio and raised the rate from 109 to 129 We booked in Oct but 1st of Nov they put up a disclaimer that the hotel is under remodel...but the disclaimer was not on the webpage when we booked. Remodel is an understatement its a train wreck. There was 4 or 6 couches piled up in front of a cargo bin just sitting there with some other ragged furniture and lamps in part of the parking lot.Our 1st room was nice but getting to the room was a mess, floorboards missing, walls messed up, the door wide open to the electronics closet which cant be seen by the front desk so anyone could walk in and create havoc. I am sure there is credit card info in those backup etc.It was late about 10:30 and we rented a PPV and then we hear something in the kitchen area and its a rat that runs behind the stove and now is stuck and screaming. So we go down to the front desk and then send a guy up to try and catch the rat. He cant catch it so they tell us we need to move to the other building.We do and its a bigger mess then the 1st building. There is black goop all over the floor in leading to the elevator and then in the elevator too, the 2nd building is old,smells and needs remodel bad. The new room is 2 bedroom but its hit and miss, way to much furniture, kitchen is dated, microwave falling down, dusty and dirty and about a 3 gap under the front door so someone could look in if they wanted.When we tell them the room will not work they offer to move us back to the 1st building but to the room a joining the room with the ratIt was just a trip hotel from hell which is really sad because its normally an ok hotel. We book next time at Hilton.Was really disappointed that management didn't reach out to us in till we contacted them.John Dominguez Assistant GM useless!Thank you for rating us on trip advisor as we are always looking to improve our hotel and do well by all of our guests. As most business professionals I was not available during the weekend while you were here at the property: however, we always have a manager on duty.As we are currently undergoing renovations, we have the challenge of insuring that our hotel continues to operate with minimal disruption to our guests. We understand that finding a mouse in your room can be an unnerving situation and tried to put you at ease for the duration of your stay. My staff did need to relocate you to another room so that we could have an external company resolve the issue which has now been rectified and make sure that you had a comfortable and pest free stay.Im happy to see that my staff offered you an upgraded newly renovated accessibility suite that did not have any adjoining wall or door to the previous room. We are sorry that you declined it. My understanding is the manager also offered to purchase a shower chair as the remaining 16 accessible rooms were fully committed. The Suite that you were relocated to was an upgraded suite as an additional apology for the issue that occurred. In my email to you on Monday after you had departed I explained that the renovation construction team working in the building you had relocated to did in fact make scuff marks on the floor from the tires of the dolly's that they were using to move the larger furniture out of the rooms to make way for the new furniture that we were receiving. As we placed you in an un-renovated suite for the final part of your stay, I can understand why you would feel it was out dated as the renovation is to give us a more modern and updated look and this suite had not been completed as of yet. As per Marriott standard the renovation information was available to all guests as of the beginning of October prior to when your reservation was made. Jeanette the Manager on duty removed your charges for the first night due to the mouse incident, while isolated, is unacceptable. We sincerely apologize as no guest should ever experience that. As you have stated, you have stayed with us numerous times and have never had any issues.The room you noticed with the door opened was awaiting a new air conditioning unit, there is nothing in this room that would present a security issue for our guests. We will also be purchasing some extra assistance chairs to accommodate past our eighteen accessibility rooms. again our apologies that your stay was less than perfect. We hope that you will give us another opportunity to welcome you again during the annual super cross event at Angel Stadium.

Nice weekend getaway - Me and my family had a great time for a last minute trip

Consistently good hotels - Hyatt Places are consistently guest friendly, offer the amenities that appeal to both the pleasure and business traveler, and are our preferred hotel when traveling. We always find the breakfast handy and offering a variety of food options, and most of the hotels offer a small bar with adult beverages, perfect for a nightcap.

Disappointed with Stay - Hotel experienced a fire in one of the rooms. While I understand that this was not avoidable from the hotel staff, i was surprised when I checked out. I had to stay in the parking lot for about an hour and 1/2 after midnight. When I checked out later in the morning, no rate change was made or bonus points... More

They cannot find my booking ticket when I arrived, and the... - Bad: They cannot find my booking ticket when I arrived, and the girl who serve us went to have joke with others, let us wait for her for a long time. Mini bar is empty.

Great hotel - This Hampton Inn is located within 5 minutes of the freeway, but has very little traffic noise. It is within walking distance to seven great restaurants and a Chase bank. Parking is free and the area is safe for walking in the evening. It has a fitness center, a pool, and free breakfast.

In the middle of a move so just needed a bed - Pretty much blah... nothing really to write home about.

terrible - not good

VERY DISSAPOINTING - We chose this facility based on location and website and offerings. I was VERY disappointed and would not recommend. The suite was unclean with items in disrepair. Ordered a chilled champagne and flutes and had a warm bottle of champagne and dirty flutes upon arrival.

Pleasing Surprise - I'm not really a big fan of this type of suite. The last thing I want to do on a vacation is cook or do dishes. But I just ignored the kitchen area and the hotel was better than fine. The rooms were spotless. The bed was very comfortable. The amenities nice (free wi-fi was dependable, that's unusual). I cannot... More

Great stay - I stayed for one night with a couple friends. We were in town for a concert. The hotel was clean, conveniently located, nice, and a good value. Hotel staff were helpful and friendly.

Yeah Baby! - Older hotel in dire need of updating. I expected to see Austin Powers come out of the bathroom.

Pet friendly....kind of - Came here this past week with the kids and dog. Booked a pet friendly room on 2 different nights. There was a nice small dog bed and dishes in the closet for you to use during your stay. If your pet is more than 20 lbs the bed will probably be too small. There is a 25.00 extra charge per... More

nice motel - We wanted to stay in San Luis Obispo on our way home. We found this inn very nice, well kept. Can't complain about the location, near to a lot of restaurants. Not too much road noise. It has a microwave, refrigerator and coffee maker.

Hotel service is and facilities are ok. Not great, just fulfills the need. - Bad: Facilities feel outdated. Good: Breakfast was great and the Starbucks in the lobby was awesome!

It was OK, we were too exhausted to really care. - Could not get good internet access in the room. My granddaughter sat in the hallway on the first floor for good access. There were a lot of loud patrons slamming doors well after midnight.

Ola! - good place to stay for reasonable price. Easy access to VA Beach.

Ac did not work - Good: Ac did not work

Great place - loved the customer service. Kudos to Dawn for making our anniversary extra special in the oceanfront room. Great placed within easy walking distance of Catch 31 and Sushi. Will definitely stay here again!!

Best Hampton Inn - This is by far the best Hampton Inn my wife and I have ever stayed in, and we've been in quite a few. For that matter, it's one of the best of its class among all of the hotels we've known. We had a nice, clean suite, quiet, well lit, neatly arranged with a desk/divider between the very comfortable bed and the sitting area. Staff were friendly and polite, the breakfast good, prices reasonable. Little notes left by the cleaners were a nice touch. Our only complaint was that the wireless Internet kept dropping out on checkout the desk clerk apologized and said that the hotel has been trying to solve this problem (our room also had an ethernet cable, unusual these days, but I hadn't brought an adapter for my laptop). In spite of this - not enough to affect the rating - highly recommended!

Concert stayover - was a decent room clean but barebones. Quiet and convenience of free breakfast. Besides a Dennys too