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Darling downtown destination - Plates outside of hotel room door when we arrived stayed there all day and evening Bed extra comfy. Very courteous staff.

Good central location - dated furniture though - Overall I enjoyed my stay in this hotel. The staff were very courteous and helpful at all times. I had to ask to be moved after my first night - my original room smelled very musty - I thought it was cigarette smoke even though it was a non-smoking hotel. They promptly moved me the following day to a much nicer room on the 10th floor. I must say though, I thought it was a bit inappropriate that, on the morning when I was moved, one male member of staff (at least I thought) was very condescending to another staff member in front of me - insisting several times that she call housekeeping to clean my previous room straight away (he could've waited until I wasn't standing there) as she had her hands full trying to move me to a different room. Aside from that though - all of the other members of staff were first class. The furniture was a bit dated as well, however for a budget(ish) hotel, it was more than adequate. Good water pressure too in the shower.

Great place! - Bad: Nothing. Good: Very friendly personnel at the reception. Breakfast was good lots of choices. Beds had excellent matrasses. Ony 10 minute drive to Disney parks. Lots of restaurants nearby.

Worst Hotel I have ever experienced - Traveling on business. Check in was horrible. Not very polite at all. Nor very friendly. I specifically asked for a non smoking room. The put me into a smoking room with a ash tray on the table in the room. There was burn holes, dog hairs on the bed spread. I was very upset at this point. So I stripped... More

Ugh! - I generally use lowest cost accommodations, so often use Motel 6. They tend to range from OK to a great deal. This one is absolutely the WORST one I have ever used. I had the impression that it is about to fall apart and someone is milking the last few dollars from a decaying structure. When I walked down the... More

It was ok. - The hotel was nice but the staff in the bar were lazy and rude.

Looks like new - We had nice time in Sikeston. We went while my granddaughters was on spring break. They offer breakfast and they have something for dinner too(didn't go to that). Our room was clean and quiet. I would stay again.

Weekend stay - It was great had a reasonable breakfast,could improve on breakfast menus!

Really unusual spot! - Bad: Room was too dark, insufficient lamps/lights. Heater was ok, not great. Food in restaurant mediocre and service poor. Good: Excellent bed, great decor throughout. Fascinating space, great history. Boiler room really cool and good service

Christmas Eve overnight - The hotel was nice but unfortunately something was wrong with our air. We turned it in at checkin around 6 and was hoping by bedtime it would be better. We just decided to suck it up so we could try to get some rest in hopes of waking up cooler

Great staff, mediocre everything else. - The staff was great especially the valet. The room had no sound proof. Drunk people in the hall at midnight and we heard everything. We were on the 7th floor and everytime someone ran over a manhole cover we heard the noise clear as day. The worst was the tub though. You can tell they had a bath fitter installed but there was water between the old tub and the new liner so it felt as if we were showering on a water bed. Who knows what was growing in between the two surfaces. Also our one pillow had a big brown stain on it.

Good Motel - Everything was good except for the occasional loud neighbors. The air conditioner had a hard time keeping the room at a constant temperature. The bed was comfy for a non memory foam bed, the shower pressure was good.Thank you for your helpful feedback. We appreciate your business.

Small and adorable. - Nice spacious rooms, good location . The only thing bad about it is that they don't have buffet breakfast and it takes lot of time to get a table and it becomes quite expensive too. 2 of the mornings, I was offered high chairs of bar for breakfast which is not ideal when you pay about 60 dollars for simple omlette, juice and black coffee. But overall very good.Dear neeraj821,Thank you for taking the time to review your recent stay at The St. Regis New York, and thank you for your comments regarding breakfast. We will share your feedback with our team for review, and appreciate your thoughts. We hope to see you again soon.Kindly,Octavia MargineanHotel Manager

Good location, but abyssal customer service - Bad: The room we had was situated next to an electrical room, which was noisy and loud throughout the night. We did not have a refrigerator for our drinks, and we asked manager re: both. She said she would take care of the problem. Unfortunately, she did not bring the refrigerator or move us to another room. We should have at least had our room charge reduced, but t no avail. I told the hostess when I gave my keys about the problems, all she said was, I'm sorry.. Good: Location, proximity to US 60 and downtown Williamsburg

Ac wasnt working and hotel's policy did not cooperate. - Bad: Ac wasnt working . Good: Clean

entering at own risk !! - late arrival....spent about 5 min in the room. Dirty towels and bed sheets. Found 2 bugs in the so called bathroom. TV from the 70*s and a carpet where you would prefer to keep you shoes on. Thankfully the clerk gave us our money back, as he could see the bugs himself. When we left again....saw notice from a public... More

Nice Stay - Friendly staff, very helpful, clean rooms. Metro across the street (Blue line 2 stops to Arlington, Yellow line 3 stops to monuments/museums). Nice if you want to stay outside the main sightseeing area. Would stay again.

Horrible - I have never been treated so badly in my entire life. I have called this people so many times to ask questions regarding friends comin over for as me have in a lil get together. An every one of my questions where answered wrong cause they made it a point to ruin my night. My friends where not allowed to go to the public bar or swim they told me on the phone the was open til 11. once we got there they said it closed at 8 I guess it was cause we where black an they thought they where talkin to a white person on the phone. They said my guest where welcomed once they got there they stopped them from comin up once again guess it was cause we where black. I will never return to this hotel from hell again. An also they let people order drinks under your room number wit out gettin permission from the person the room is from wow is all I got to say.Dear Sasha, We strive to deliver an exceptional experience for our guests at NOPSI Hotel, but this evidently did not occur during your visit. We take very seriously any complaints of discrimination, any forms of which are not tolerated in our company. As the hotels General Manager, I welcome the opportunity to discuss this issue with you, and also address and clarify your concerns regarding pool usage and rooftop access. My e-mail address is elemairenopsihotel.com and you can reach me via phone at 504.962.6512.Warm regards, Ellen LeMaire

In need of a good vacumn. - Hotel lobby and common areas looked like they had not been vacumed in days. Room was a little better but found pieces of candy on the floor. The cooked portion of the breakfast looked too cold and rubbery. Could not bring myself to try it. The neighborhood was OK but views were looking directly into mid-rise apartment units. When we checked in the young lady manning the registation desk looked and sounded like she had the flu. No one else was there to help.

Decent place to stay pre-cruise - I booked this hotel for the night before a cruise. They had the best price for the hotels who include shuttles to and from the airport and cruise terminals. The drivers were timely, efficient and friendly. However, they only go on the hour, so be sure and reserve a time when you arrive if you are going to the airport... More

Rodeway Inn is horrible - I would not recommend anyone stay at this hotel in Eau Claire. None of the staff have any idea whats going on when you check in. I had this hotel resereved for my wedding guests and everything got screwed up. We were all charged different amounts for our rooms, even after we were assured that we would only be charged this one amount. And the only girl who knew what was going on got FIRED!!! The NON smoking rooms were very nice but the smoking ones were horrible. Also plan to check out ...view moreon time becaue they call you right at check out time!! I would not recommend this hotel to anyone!view less

DISAPPOINTMENT - A once very nice hotel to stay at, has fallen into serious decline. They are in major need of security-Problems: kids running in hall at 10:30 at night, teens/20somethings drinking beer and eating pizza sitting in side walk outside lobby entrance, skateboarders all over parking lot at all hours, Bum hanging around smoking area, Broken A/C on 3rd floor, Ice... More

Comfortable Stay - The hotel was very accommidating for me and my dogs! The staff was very friendly and helpful.

Very poorly ran hotel. - Bad experience. Most of the employees live at the hotel. Lady bartender was great but apparently the system in the restaurant went down all weekend so no food and very inconvenient to leave hotel to get food as the hotel is tucked way off in an industrial park. Room stank like feet, bathroom had stains on the wall, light fixtures nearly falling off the wall, carpets were very stained. Overall horrible hotel

Was ok just ok - Pool was closed to early 9p.m. It was hot wanted to cool down.

Ageing but comfortable - As other reviewers have noted, this is a hotel that had it heyday in years past but for the price it is still comfortable and will give you a good nights sleep. They offer a breakfast, but I did not take advantage of it. The room was clean, but looked its age. Dark wood and curtains made it seem smaller... More

Everything OK - The main lobby and dining areas were clean. The room was musty and damp. The floor on one side of the bed was damp and sticky. Breakfast was alright - no healthy options, but it was fine.

sketchy - Homeless people wandering the parking lot and lobby. Dirty carpets and smelly rooms with ripped bedding. Not impressed. Employees were nice enough and apologized for the homeless people who followed you in your car in the parking lot asking for money.

Not as nice as it was. - This was always our favorite place to stay in Madison despite the parking difficulties. The hotel is very noisy as the building has many hard surfaces. The mattress on our bed was lumpy and needs replacing. As a hotel that allows pets, they should do a better job of cleaning the rooms. I love dogs, but am very allergic to... More

Very nice stay - I enjoyed my stay

First Impression - Panic - When I first saw this motor inn, I thought there was now way I was staying at this place even though I had made reservations in advance. It needs a lot of repairs or maybe just rebuild the whole place. Everything looked very old and run down. The room itself was clean and comfortable and had all the necessary conveniences.... More

Modern and funky - We stayed here for 3 nights as part of a road trip! The reception staff were lovely and polite on check in! The rooms were comfortable, clean and very funky! The bathroom was amazing! However the toiletries were not replaced when the room was serviced daily. The walls were quite thin and we could hear the guy in the room next door! It wasnt horrendous and it didnt disturb us. It seemed to be very stylish but some of the finer points were missed. The upstairs bar was recommended to us on check in so we tried it out. We were really disappointed with the bar, it was a Monday night, and it was not busy. The staff seemed uninterested in us, we sat down and my dad went to the bar to ask a couple of questions, he was stood there for nearly 10 minutes, we decided to leave when eventually a member of staff spoke with him so we decided to stay. The first drink I wanted was a southern comfort, but they had none. Next I wanted a Gin and tonic but they had no tonic. In the end I had a cider which wasnt very nice. The bar staff continued to seem disinterested in us and we felt like a burden to them. It was nice sitting on the roof top and having a drink but that was the only bit of the experience we enjoyed. We did not use their car park because it was expensive, but it was in a good location for other car parks. We did not want to be in the middle of the French quarter and found that we enjoyed the 20 minute walk to get there from the hotel! It is in a good location for lots of breakfast stops as well. Hello Leah,Thank you for your stay with us. We are pleased to hear that your check in experience went well but we are sorry to hear there were some issues with housekeeping and the service you received at our roof top bar. These issues have been addressed with the team so that we may improve on this. We hope you will give us a chance to win you back as a guest.

Do not recommend - The motel is poorly managed and maintained. The smoking rooms reek of smoke and the non-smoking rooms are not much better. Expectation for a motel are naturally low, and this fits below average for a motel. The management was disappointing at best. Not worth your money or time.

camping - unhappyr We camped there last year. This year we considered going back but the river has flooded the area and our campsite is still muddy and it is July 18th. The owner still wants the full summers rate for camping which, by the way, she raised the prices this year. The owner is constantly sitting at her picnic table and scowls at the campers. She doesn't smile. When she told us that the rates couldn't be discounted we told her that we wouldn't be camping there this year. She said fo...view morer us to get our stuff out of there in one week or she would call the authorites. She said we couldn't camp there ever again. Her son is wonderful and helps his mom run the campground but he has to listen to his controlling mother. She also charges 2 dollars a head for visitors. She's all about the almightly dollar. She called us unfaithful. She even doesn't like our 2 little daschunds. They need to be tied up. Save yourself some money and heartache. DON'T STAY HERE!r r rview less

Romantic get away - Far out of the hustle and bustle of California traffic. Beautiful scenery of the marina and Queen Mary. Clean, comfortable. Enjoyed nights by their fire pit and the wonderful Fuego restaurant. We would definitely stay there again.We agree it is a perfect Romantic getaway and we do get lots of proposals made here. We are glad you enjoyed it and relaxed around our fire pits. Come back again soon.

Christmas Day 2015 - We had a smooth early check in and was given an upgraded room. The room was gorgeous and I enjoyed the jacuzzi. The casino was a little smokey and the buffet was nice although I did find a piece of plastic in my greens, the manager did apologize for that. I would have rated higher but we were awakened by... More

Great place to stay! - The hotel was recently renovated and still has minor renovations going on. Rooms were clean, breakfast was tasty, and the staff members were very friendly. Used the shuttle service to downtown which was very convenient. Will stay again!!

Not very good - Although the hotel was close to MDW, the hotel was pretty old. The carpet in our room was pretty bad, it was sticky and needed immediate replacement. The furniture had seen better days. I didn't think it was worth the money we paid. The hotel certainly needs TLC in many areas to keep it competitive. They were charging 8.50 for breakfast. They could have included that in the price we paid for the room. That is not a big deal but the carpet is. The noise level was also high as it is right next to the main thoroughfare.

One step above seedy - Was looking for a clean place to crash for the night , had a business meeting the next day. There was an old, tenament building smell in the building. You can tell they try to keep it clean. We met some hookers outside congregating in front of the entrance.

Best option if going to Sixflags - Perfect location. Best option for sixflags great adventures

Nice place in Bar Harbor - Good hotel for the price. Easy to find - room was clean, comfortable. Good breakfast - breakfast staff was very friendly and helpful as was the staff at the check in desk. They answered several questions for us and told us about places to eat in town.

Convenient and Cheap - The clerk asked me to make a reservation for my associate through Trip Advisor. Saved 35 Thanks Trip Advisor. Once my associate got to the hotel the clerk then asked me to verify the credit card that I'd given Trip Advisor. He was friendly and quick. My associate was there two days. He said the breakfast was tasty and he... More

Hotel not up to standards - The room was not clean my wife had to clean the tub in the bathroom,and around the toilet the carpets were dirty, the t.v. kept blanking out and the WiFi didn't work.

Travel back in time - Hotel was probably built in the 50's. Needs serious update. Not really clean but not too terribly filthy. Landscaping was nice in the garden area and the pool was fairly nice but showed its age. The plus side is that you are literally steps away from the beach. We only stayed one night because we didn't sleep very well in... More

Bed bug city - Bad: This room is straight out of a horror film. Good: I like Fremont st

Average Hotel - This hotel is a fine place to stay. I can't really say anything particularly bad about it, but there also wasn't anything great about it. It isn't close to anything. We had to drive 15 minutes to get dinner. The room was clean, but nothing special. I saw a review that said they didn't feel safe in the parking lot... More

I could stay there forever! - I can't say enough great things about this hotel! I was in Kauai for a scientific conference and I was pushing the budget staying here, but it was WELL worth it. They have so much to do and so many activities and areas to explore that I didn't feel that I needed to pay for activities outside of the resort.... More

One of the best stays I've ever had! - The room was very clean and beds were extremely comfortable. The hotel staff were so very nice. The location of this hotel is perfect, right in the midst of downtown but not so loud that one cannot rest. We had the best time and this hotel, by far, is one of my favorites. We love the City of New Orleans... More

Hotel needs to step it up. - The room was dirty and very small. The air conditioner was very loud. There wasn't even a hair dryer in the room.

I won't return to this hotel - There was an old, musty smell in the room and the internet did not work. we could only pick up wifi in the hallway. These two components alone are enough to put this hotel at the bottom of my list, but what tops it off is the poor service. The front desk staff does the bare minimum to accommodate guests. It is apparent that they do not care about whether or not we have an enjoyable stay. At check in, we had a question about why our room did not have a microfridge and wanted to know what it would take to get one. The clerk that we initially spoke to was rude and gave us information that the supervisor later informed us was incorrect. The following day we went for breakfast after a morning meeting-- we got there at 930 and it ends at 930, but everything was still set up and the man at the desk was preparing waffles for himself. We went to make waffles as well and he informed us that there was no more mix and because it was 930 they would not restock. Normally I wouldn't have a problem with that policy, but having just watched him fix himself a big plate literally 30seconds earlier, it felt incredibly inconsiderate and cold. Ultimately, if you need to stay here because it is the best option for your paycheck, it may work for you, but do not expect too much in regards to customer service. On the other hand, if you can afford the extra 10-15 dollars it may cost to stay somewhere else, do yourself a favor an stay elsewhere. I am will not return to this hotel.

Awesome! - Awesome resort! We are always pleased with the staff and the rooms. One of the best resort beaches in Lahaina. Great beach entry for kids and the pool has plenty to keep the kids happy. We have stayed at this resort 4 times and will continue in the future.

Great Choice! - Centrally located hotel on Hilton Head. This is a lovely, safe facility for the single female traveler. If only they offered small bottles of wine in their snack purchase area (other Hampton Inns have the license), I would say this was perfection :)

Unimpressive, not worth the money - Bad: Room was very small and not comftorable for two people. It felt like a third the size of a standard hotel room with just enough space to walk around the bed and a chair in the corner. Bathroom is super small. View from our main floor window was a sketchy back alley with construction. Included breakfast is bagels, donuts and fruit, don't expect a warm meal.Our first night we asked the person at the front desk if there was any pubs or places close by to have a drink. He said he didn't think so... Well the next night we were out exploring the city and found half a dozen bars, restaurants and pubs a block away on the same street and discovered we were a block away from the famous Newbury street! All in all I feel like this hotel is over priced, unimpressive and uncomfortable. Good: The location of the Charlesmark is great for tourists and people wanting to be in a good spot to transit around but feel safe and enjoy some night life

Nice hotel - disappointing service - Nice hotel but poorly ran. During my stay I asked to extend one night my reservation, it was okey'd at the front desk, to my surprise the next morning when I got checked out. To my surprise the front desk was rude and blaming the shift before about the mistake ( what do I care Is always the hotel... More

Dog-friendly comfort and style mere steps from the beach! - We had a wonderful weekend at the Blue Sands Motel! Not only did they welcome our two standard poodles with open arms, but they were flexible with our late arrival and did everything possible to make our stay amazing. We loved the room (Room 5), which was well-appointed and quiet. The bed--a California King--was top notch. My wife said she... More

Poor reservation help! - Rooms were fine, breakfast was fair and reservation were a disaster. Poorly trained reservationist, said room would cost one thing and said he'd call me back after specking with management for rate. He didn't. I called back the next day he quoted me higher rate...said rate had been approved. After fighting for it, an adjustment was made.

Not Heather Accessible - The guest service informed me that my service dog would not be able to stay in the handicap accessible room with me. He offered me a pet friendly room, but it was not accessible. (I use a wheelchair so this was an unreasonable option!) He finally contacted a supervisor, who ok'd staying in the accessible room with my dog. Upon entering the room, the room was very tight. It was nearly impossible to maneuver past the bed. As a matter of fact, I didn't. In the bathroom, the toilet sat on the middle of the wall, nothing as far as grab bars. For a customer with balance issues, this makes it hard to toilet independently. It was frustrating that the room is considered to be accessible! I would be happy to consult with you to ensure that rooms are made accessible!

Disgusted - It had roaches... Roaches.

Hilton Head - Wifi was totally non existent! Staff was neither friendly nor unfriendly.

For the FUN of it!!! - My girlfriends and I planned a fun, overnight trip to Red River. It was a last minute idea, and Lifts West was able to accommodate us with a very nice, clean, and spacious condo. It was perfect the four of us, and plenty of room for relaxing, entertaining, and sleeping. our condo was equipped with full kitchen, two full baths,... More

average - The hotel had a convenient location, right outside of the interstate and 5 minutes from the metro station. The front desk people were okay but it seems like they are always in a hurry - from checking in, checking out or even just asking a question. The breakfast was great, it was a hot breakfast not just bagels and hotcakes. We had eggs, grits, sausages and such. The cleaning ladies were awesome! Every time we got back to the hotel after lunch, our room was already made and our towels changed. The shuttle driver, Sam, was awesome too! He made the drive to the metro very fun and was very helpful. Again, if not for the front desk people, this hotel would be great!

Great location for doing Inner Harbor - Came up midweek for a quick break and an Orioles game, so did not spend much time in the hotel. But we were pleased with everything. Prices seemed high all over the area, perhaps because of an event at the convention center, so this was more than expected. But for what we wanted to do -- the aquarium, the ball game, a water taxi ride -- this is a great place to stay.

Really good hotel for the money. Would recommend - Great hotel for price. Large rooms with good views. We had small toddler and he had room to play and climb--very spacious! Room was very clean and hotel staff was great. Nice breakfast (eggs, waffles, French toast, fruit, yogurt). Everything was great, but the pool. Pool was extremely small and was greenish in color. I was surprised at how small it was. Other than that, great hotel for the money and it is close to the inner harbor and National Aquarium. Don't valet, as they charge 42 per day. Garage behind hotel was 3 on the weekend and we parked there 20+ hours. During week it was only 14 to park overnight.

Very nice hotel, friendly staff, good breakfast - Staff was very nice and friendly, quick check in and check out, good variety offered for breakfast, good location. Only inconvenience on the weekend our family stayed there was a convention happening at the hotel on the Friday evening which made the lobby area were crowded and noisy.

Location - Location, Location, Location.... yes. But facility definately showing aging. Parking should be included in the cost of stay. It is kind of like saying rooms are $/ night, but you have to pay to use the toilet. But with that said location could not be better.

best service - So much better than we expected for the price. The desk service was exceptionaly nice. I agree the mattress was a bit soft and we needed a reading light over the chair. Those aren't complaints just comments.Thank you for making our stay so enjoyable.

Do not stay here cars broken into on property and hotel doesn't care - Bad: Please take heed to this warning do not stay here. My car along with 3 other guest cars staying at this hotel were broken into overnight. The hotel didnt try to make us feel more safe or accommodate us.. They do not care at all. If you are trying to save money dont chance it by staying here unless you want your car broken into and you want your property stolen. It's not worth it you are better off staying in another hotel. This ruined our trip and we didn't feel safe staying there and management doesnt care at all also.. There is no security gaurds or cameras on this property so ask yourself if you want to be next. .

Some positives, but disappointed in room. - Based on the reviews from several sites regarding this Best Western, we expected a much nicer hotel. We are recent Best Western Reward members, so this is only our third BW experience (others were in CA and much nicer). Since we were in from PA for a family wedding in Sedona and staying 6 nights, we wanted to be uptown... More

WEEKEND STAY AT BEST WESTERN - STAFF MEMBERS WERE NICE. QUIET PLACE .TOOK A WHILE TO GET CHECKED IN. THE ROOMS GOT A LITTLE MUSTY I GUESS DUE TO BAD VENTILATION. OVERALL STAY WAYS OK. BELOW MY EXPECTION

It didn't feel clean - The first room we got instantly smelled like smoke so we told the front desk and they got us a new room - which was very nice of them. Our second room smelled like an old frat house. I slept in a hooded sweatshirt because I didn't feel comfortable in the bed. We didn't use any blankets because they smelled... More

Casino have finally decided to drop all resort fee's to make customers happy!! - Bad: One of the things we did not like was the fact that we couldn't wake up to a cup of coffee in the morning without paying an arm and a leg for one. The other was that they should at least offer free coffee and beverages to their customers. Washington State casino have a coffee and soda machines for their customers to enjoy as they play. I also do not like the idea of casinos shoving resorts fees down a person throat when they know that the percentage of customers do not use the resorts. Good: I enjoyed the friendly staff.

The beds were very confortable. - Bad: Not so quiet during the night, since it's really close to highway. Good: The beds were very confortable. The parking was for free, and the location close the Fremont street.

Not the greatest. - Was probably once a great place. Needs an overhaul. The rooms are large, but poorly air conditioned. The pool is indoor/outdoor, which is pretty neat. The spa tub is old and needs to be updated. There is plenty of truck parking for 18 wheelers.

Just Okay - The room itself was clean, however the AC unit is very loud. The breakfast offered is sub par, they only offer suites and other high carb items. Upon arrival at the airport it took an hour to be picked up.

A-OK for a one nighter - A good basic if not a bit dated hotel for a one night business trip no complaints and a good value for the price.

Just okay - The place was good for what we paid. The two elevators wreaked the three days we were there. The locations is good. The room could use a renovation, but it was spacious and I like that it had a fridge.The towels were terrible- as in I have never had such cheap towels in a hotel and I usually stay at... More

Low cost full service hotel - Half way between Hoover Dam and LV Strip.

good for an overnight stay prior to a flight - Stop over prior to a trip to Orlando. Convenient. Airport shuttle big plus

Expected more, got less - Good points: Had type of room we needed, 2 beds with pull-out sofa, newly remodeled-actually still in process on higher floor, nice breakfast selection, keeps coffee available all day Bad points: Our first assigned room was newly remodeled based on decor and bedding but TV wouldn't work with remote and several small pieces of food stuck to wall by trashcan,... More

Just an average hotel - The hotel is average and borders on outdated. The internet is unreliable if you can get it to work at all. Housekeeping is questionable. The staff is friendly and appear to care. Good breakfast options.

Breakfast was a disaster - I wish I could separate the room experience from the breakfast experience but I can't because having breakfast included was a huge part of why we chose this hotel. Not enough seating, not enough staff, and most importantly not enough food. Today is our third breakfast here and they have run out of food each day. Today they are out of milk and waiting for a delivery. We bought milk from the hotel store to put on cereal and then realized it was expired. Guests are lined up six or 7 deep waiting for the breakfast sandwiches to be replenished. As we sit here now, it has been 30 minutes and there is still no milk. That said, the room itself has been very pleasant. Just don't plan on eating breakfast here.

Meh - The shower had issues maintaining one temperature which was very disheartening. The first room I checked in to reeked of cigarettes, but they gladly moved me once I complained. Overall a little underwhelmed with the hotel this time around...

AWFUL CUSTOMER SERVICE REPRESENTATIVES - This morning I called to inquire about the availability for a five night stay wanting to give this property another chance from a previous unpleasant experience. A couple of months ago, I called to inquire about a stay and had experienced poor customer service. At that time, I wrote it off as perhaps the representative was having a bad day.... More

Horrible Experience - I rented a non-smoking room for 4 days. Soon as I opened the door, it smelled like smoke. The door handle for the bathroom kept falling apart. Management never fixed. Everytime I exchanged towels for clean ones, there was an issue with them. I had to wait 16 hours, for 2 towels! Very disappointed.

Friendliest Staff Ever! - Smile and help at every turn. Clean, Comfortable, Great Breakfast, but the staff was the gem of this stay! Thought I had a reservation,DIDN'T! The staff bent over backward to get a room then check other hotels for my reservation so I could cancel and not get charged. Had a problem with the TV, staff was right there in minutes... More

Travelodge Experience - The location was decent but some of the noise from the freeway was loud..and some unsavory characters were hanging around late at night

Disappointing - Very impressed with the scene when I walked in. Didn't take me long to realize that the Ace has focused on aesthetics rather than service. I arrived 90 minutes after check in time. Took them over 30 minutes to get it ready. In the meantime, I had to first deal with a smug wannabe hipster and then a woman who... More

Slow Wifi - Wifi was way too slow to be able to do much.

Clean and comfortable - We were looking for a low cost motel in Kings Beach for a weekend of skiing at Northstar. I was shocked at the number of places that had disastrous reviews, but was pleased with the reviews from Ferrari's. So I made the reservation and kept my fingers crossed. We checked in, went up to our room, opened the door, took... More

Stayed at economy motels better than this one. - The grout in the bathroom was filthy, the rooms are out dated. The noise we got being on the 39th floor must have been from poor insulated glass. We could hear the cars driving. The bed wall was aginst the two elevators running up and down all night. The breeze way running to the vehicle garage was being used as the smoking area buy the staff. It was suffocating coming in and out of the building. The only time we ate there was first day in the morning. The buffet was horrible. The bacon was rock hard, the powdered eggs tasted like caulk, the ham was nothing but grease. Very unhappy with the meal. And to top it off it cost $35.00 for two of us. I had continental breakfast that had more to offer, and alot better taste. Adding the 34.00 for car parking, the horrible breakfast, and two nights of restless sleep. It cost me 700.00. This is a very unsatisfied customer that will post to other trends to let people know that this is hotel shouldn't even have a rating.

Days Inn at Fayetteville AK - Rude man at check in, no cable or internet for 1 1/2 days, dirty sheets, staff not helpful, no coffee, horrible stay!!

Nice budget hotel near DC - The facility was too old. But the front desk staff helped a lot.

Not worth the price - The good Near restaurants and shops, wifi and price. The bad. Reserved non smoking room with king bed, put us in room with 2 doubles. They corrected this. Kitchenette consisted of small microwave and fridge. No lamps, alarm clock or radio in room. Room wasn't particularly clean ( straws and small trash in corners, crumbs by night stand) Grounds not... More

Pleasantly Surprised! - I was very surprised by how modern the hotel was. I heard stories that the hotel wasn't up to par but I found it to be very nice and clean. I would stay again.

Not too impressed - Our room smelled like smoke, and they had no other rooms to offer us. I found a spider in the bed when I rolled back the sheets to go to bed. Just didn't think the price was matched by the value. We also were not impressed with the powdered scrambled eggs in the breakfast buffet.

nice location and simple business hotel type - Bad: no breakfast facilities and some incompetent staff. Good: nice location and simple business hotel type

Crack House Living - When we first got to the Hotel I was parallel parking and A bum try to pretend to get hit by me. Then asked me for money. Then we checked in an that was painless. We got to our room and I felt like I was in a crack house. Our reservation said a balcony which there was not. The windows were so high that you couldn't see out side unless you stood on a chair. It felt like we were in a dungeon but we were on the second floor. No fridge ,no safe. It looked like someone stole the fridge.

Pleasant stay!! - It was hard to find the hotel,since there wasnt a sign with the name of the hotel,just a small sign HOTEL!WE booked the Governors Suite and we got the Governor Holland room!THe room was large,antique furniture ,but very dark,specially in the living room!There was lack of lamps !THe bed was very tall,I am a petite and short woman!I wish there... More

Reasonably close to Hershey Park - Stayed here for our trip to Hershey Park. My son loved the nice and warm pool. Friendly staff and very close to restaurants and grocery store.

Loved it! - I so loved this hotel. The breakfast was great, although it was the same thing daily. I love the separate bedroom with a door. Every minor problem we had, someone was there to correct immediately. We stayed here to attend a convention in DC.