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It won't let me prove my identity. | unable_to_verify_identity | 3,971 |
The app does not believe that I am myself | unable_to_verify_identity | 3,922 |
The app can't verify my information for identity proofing purposes. | unable_to_verify_identity | 3,949 |
The app failed to verify my id. | unable_to_verify_identity | 3,916 |
Tell me what the steps for the identity checks are | verify_my_identity | 9,851 |
What is the identity verification process? | verify_my_identity | 9,800 |
can i verify my identity i the app | verify_my_identity | 9,830 |
Can you tell me what I need for identity validation? | verify_my_identity | 9,794 |
What is my source of funds? | verify_source_of_funds | 6,495 |
I would like to know where my source of funds came from. | verify_source_of_funds | 6,494 |
Can I see the source of my available money? | verify_source_of_funds | 6,502 |
Can I check to see where the funds came from? | verify_source_of_funds | 6,483 |
I don't know where the top-up verification code is. | verify_top_up | 7,722 |
I need to find the top up verification code | verify_top_up | 7,708 |
For what reason must I authenticate the top up? | verify_top_up | 7,690 |
Tell me about verifying top-up | verify_top_up | 7,681 |
I can't do any business with this virtual card. | virtual_card_not_working | 8,194 |
My disposable virtual card wouldn't process my payment? | virtual_card_not_working | 8,176 |
Visa or Mastercard? | visa_or_mastercard | 4,148 |
I'm happy with Mastercard and want to stick with just that credit card. | visa_or_mastercard | 4,154 |
Can I use a Visa or Mastercard? | visa_or_mastercard | 4,211 |
may I have a Visa and a Mastercard from you. | visa_or_mastercard | 4,105 |
Please give me both Visa and MasterCard, is it possible? | visa_or_mastercard | 4,208 |
Why is there a verification to identity | why_verify_identity | 3,836 |
My ID verification hasn't gone through yet, but can I use my account anyway? | why_verify_identity | 3,812 |
Why does it matter that I prove my identity? | why_verify_identity | 3,799 |
Is it possible to go ahead and log in, although I have not been confirmed yet? | why_verify_identity | 3,845 |
Some cash was missing at ATM. | wrong_amount_of_cash_received | 2,343 |
The ATM didn't give me the full requested amount | wrong_amount_of_cash_received | 2,354 |
The machine only paid me a hundred when I wanted 20 | wrong_amount_of_cash_received | 2,510 |
How can I request cash back? The ATM just gave me the wrong amount that I've been charged though... | wrong_amount_of_cash_received | 2,356 |
my cash balance less than what I thought | wrong_amount_of_cash_received | 2,366 |
I didn't get all the cash I asked for | wrong_amount_of_cash_received | 2,344 |
Over the holiday I withdrew cash from the ATM and it seems that I was severely overcharged. Had I known that I would be charged those fees, I would not have used the ATM! | wrong_exchange_rate_for_cash_withdrawal | 8,214 |
The cash withdrawal I took seems to be off. The exchange rate is wrong. | wrong_exchange_rate_for_cash_withdrawal | 8,279 |
I was charged an incorrect exchange rate for a withdrawal. | wrong_exchange_rate_for_cash_withdrawal | 8,349 |
what are the exchange rates for foreign currency ATMs | wrong_exchange_rate_for_cash_withdrawal | 8,333 |
I believe a wrong exchange rate was applied towards a cash transaction I made abroad. | wrong_exchange_rate_for_cash_withdrawal | 8,211 |
I checked my account and saw that the refund I requested is still pending. When will it be processed? | Refund_not_showing_up | 0 |
I'm trying to return a product that I bought from a small business, but they are taking too long to process the refund. | Refund_not_showing_up | 1 |
I've been waiting for my refund for months now, and I'm starting to get worried. Can you please look into this? | Refund_not_showing_up | 2 |
I requested a refund through the website, but I haven't seen any | Refund_not_showing_up | 3 |
I'm so upset about this refund issue. I just want my money back. | Refund_not_showing_up | 4 |
I requested a refund for a purchase that was made using a wire transfer, but the sender is taking too | Refund_not_showing_up | 5 |
I'm getting worried that I won't be able to use my refund before it expires. | Refund_not_showing_up | 6 |
I requested a refund for a subscription service that was not delivered as promised, but the company is taking too long to process the refund. | Refund_not_showing_up | 7 |
I requested a refund from a company, but they said it would take 2-3 business days. It's been over a week now. | Refund_not_showing_up | 8 |
I requested a refund from a website, but they said it would take 3-5 business days. It's been over a week now. | Refund_not_showing_up | 9 |
I requested a refund due to a defective product, but the seller hasn't responded to my requests for a replacement or a refund. | Refund_not_showing_up | 10 |
I've been waiting for my refund for months, but it's just not showing up. | Refund_not_showing_up | 11 |
I've been trying to get a refund for weeks, but the company keeps ignoring me. | Refund_not_showing_up | 12 |
I'm trying to be patient, but it's hard when I'm not getting any updates on my refund. | Refund_not_showing_up | 13 |
I requested a refund for a purchase that was made with a coupon that was not valid. Can you please help me resolve this issue? | Refund_not_showing_up | 14 |
I'm so confused about why my refund isn't showing up. Can someone please explain it to me? | Refund_not_showing_up | 15 |
I asked for a refund, but the company keeps ignoring my requests. | Refund_not_showing_up | 16 |
I bought a product with a warranty, and I'm waiting for the refund. However, it's been a month now, and I haven't received anything. | Refund_not_showing_up | 17 |
I asked for a refund because the product was damaged during shipping. However, the seller hasn't processed the refund yet. | Refund_not_showing_up | 18 |
I'm starting to doubt whether I'll ever see my refund. It's been so long already. | Refund_not_showing_up | 19 |
I requested a refund from a store, but they said it would take 3-5 business days to process. It's been a week now, and I still haven't seen any sign of the refund. | Refund_not_showing_up | 20 |
I asked for a refund over a week ago, but the seller hasn't responded with any updates. | Refund_not_showing_up | 21 |
I made a purchase a month ago, and the seller promised a refund within 7-10 days. It's been 20 days now, and I still haven't received anything. | Refund_not_showing_up | 22 |
I'm so tired of dealing with this refund issue. I just want to get my money back. | Refund_not_showing_up | 23 |
I'm starting to think that the refund is gone forever. I've tried everything to get it back. | Refund_not_showing_up | 24 |
I'm starting to doubt whether I'll ever receive my refund. It's been six months since I made the purchase. | Refund_not_showing_up | 25 |
I requested a refund from a store, but they said it would take 5-7 business days to process. It's been a week now, and I still haven't seen any sign of the refund. | Refund_not_showing_up | 26 |
I was promised a refund, but it never showed up in my account. Now I'm stuck with a product I don't want. | Refund_not_showing_up | 27 |
I requested a refund from a company, but they're giving me the runaround. Why can't they just give me my money back? | Refund_not_showing_up | 28 |
I checked my account, and there's no sign of the refund I was promised. | Refund_not_showing_up | 29 |
I'm getting worried that I might never receive my refund, despite having done everything right. | Refund_not_showing_up | 30 |
I'm trying to return a product that I bought online, but the seller is taking too long to process the refund. Can you please help me resolve this issue? | Refund_not_showing_up | 31 |
I filed a refund request weeks ago, but it still hasn't shown up in my account. | Refund_not_showing_up | 32 |
I bought something online, and the seller promised a full refund. However, I haven't received the refund yet, even though it's been a few days since I requested it. | Refund_not_showing_up | 33 |
I'm getting frustrated because I haven't received my refund yet. Can someone please help me? | Refund_not_showing_up | 34 |
I requested a refund for a purchase that was made using a discount code that was not valid. Can you please help me resolve this issue? | Refund_not_showing_up | 35 |
I'm trying to return a product that I bought from a pop-up store, but the store is taking too long to process the refund. | Refund_not_showing_up | 36 |
I requested a refund from a store last week, but I haven't received any confirmation email. | Refund_not_showing_up | 37 |
I requested a refund online, but I haven't received any updates on its status. | Refund_not_showing_up | 38 |
I asked for a refund and was told it would take a few days to process. It's been a week now and I haven't seen any update. | Refund_not_showing_up | 39 |
I'm starting to think that the refund is lost forever. I've tried everything to get it back. | Refund_not_showing_up | 40 |
I'm starting to wonder if I'll ever see my refund. It's been so long already. | Refund_not_showing_up | 41 |
I submitted a refund request weeks ago, but still haven't received any update on its status. | Refund_not_showing_up | 42 |
I requested a refund, but the merchant said they didn't receive my request. | Refund_not_showing_up | 43 |
I'm getting worried because I haven't received my refund yet. Can someone please look into this for me? | Refund_not_showing_up | 44 |
I requested a refund from a store, but they said it would take 2-3 days to process. It's been 5 days now, and I still haven't seen any sign of the refund. | Refund_not_showing_up | 45 |
I requested a refund from a retailer last week, but I haven't heard anything back. | Refund_not_showing_up | 46 |
I requested a refund for a faulty product, but the manufacturer is taking too long to process the refund. | Refund_not_showing_up | 47 |
I requested a refund from a bank, but they said it could take several months. It's been over a year now. | Refund_not_showing_up | 48 |
I've been patiently waiting for my refund, but it's now been several weeks without any update. | Refund_not_showing_up | 49 |
I filed a refund request with the seller, but it's been weeks and I still haven't received my money back. | Refund_not_showing_up | 50 |
I'm waiting for a refund for a purchase that was made using a prepaid debit card, but the card issuer is taking too long to process the refund. | Refund_not_showing_up | 51 |
I've tried contacting the seller multiple times, but they haven't given me any explanation for the delay. | Refund_not_showing_up | 52 |
I'm trying to stay calm, but it's hard when I'm not getting any answers about my refund. | Refund_not_showing_up | 53 |
I'm trying to be proactive and follow up with the seller, but they're not responding to my messages. | Refund_not_showing_up | 54 |
I'm starting to think that I'll never get my refund. It's been too long. | Refund_not_showing_up | 55 |
I requested a refund through the website, but I haven't seen any update on my account. | Refund_not_showing_up | 56 |
I'm starting to wonder if my refund was processed or not. Can you please check on it for me? | Refund_not_showing_up | 57 |
I'm so scared that I'll never get my refund. I've tried everything to get it back. | Refund_not_showing_up | 58 |
I filed a refund request with the seller, but it's been weeks and I still haven't received anything. | Refund_not_showing_up | 59 |
I requested a refund for a subscription service that I no longer want, but the company is taking too long to process the refund. | Refund_not_showing_up | 60 |
I requested a refund from a store last week, but I haven't heard anything back. | Refund_not_showing_up | 61 |