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int64
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9.95k
It won't let me prove my identity.
unable_to_verify_identity
3,971
The app does not believe that I am myself
unable_to_verify_identity
3,922
The app can't verify my information for identity proofing purposes.
unable_to_verify_identity
3,949
The app failed to verify my id.
unable_to_verify_identity
3,916
Tell me what the steps for the identity checks are
verify_my_identity
9,851
What is the identity verification process?
verify_my_identity
9,800
can i verify my identity i the app
verify_my_identity
9,830
Can you tell me what I need for identity validation?
verify_my_identity
9,794
What is my source of funds?
verify_source_of_funds
6,495
I would like to know where my source of funds came from.
verify_source_of_funds
6,494
Can I see the source of my available money?
verify_source_of_funds
6,502
Can I check to see where the funds came from?
verify_source_of_funds
6,483
I don't know where the top-up verification code is.
verify_top_up
7,722
I need to find the top up verification code
verify_top_up
7,708
For what reason must I authenticate the top up?
verify_top_up
7,690
Tell me about verifying top-up
verify_top_up
7,681
I can't do any business with this virtual card.
virtual_card_not_working
8,194
My disposable virtual card wouldn't process my payment?
virtual_card_not_working
8,176
Visa or Mastercard?
visa_or_mastercard
4,148
I'm happy with Mastercard and want to stick with just that credit card.
visa_or_mastercard
4,154
Can I use a Visa or Mastercard?
visa_or_mastercard
4,211
may I have a Visa and a Mastercard from you.
visa_or_mastercard
4,105
Please give me both Visa and MasterCard, is it possible?
visa_or_mastercard
4,208
Why is there a verification to identity
why_verify_identity
3,836
My ID verification hasn't gone through yet, but can I use my account anyway?
why_verify_identity
3,812
Why does it matter that I prove my identity?
why_verify_identity
3,799
Is it possible to go ahead and log in, although I have not been confirmed yet?
why_verify_identity
3,845
Some cash was missing at ATM.
wrong_amount_of_cash_received
2,343
The ATM didn't give me the full requested amount
wrong_amount_of_cash_received
2,354
The machine only paid me a hundred when I wanted 20
wrong_amount_of_cash_received
2,510
How can I request cash back? The ATM just gave me the wrong amount that I've been charged though...
wrong_amount_of_cash_received
2,356
my cash balance less than what I thought
wrong_amount_of_cash_received
2,366
I didn't get all the cash I asked for
wrong_amount_of_cash_received
2,344
Over the holiday I withdrew cash from the ATM and it seems that I was severely overcharged. Had I known that I would be charged those fees, I would not have used the ATM!
wrong_exchange_rate_for_cash_withdrawal
8,214
The cash withdrawal I took seems to be off. The exchange rate is wrong.
wrong_exchange_rate_for_cash_withdrawal
8,279
I was charged an incorrect exchange rate for a withdrawal.
wrong_exchange_rate_for_cash_withdrawal
8,349
what are the exchange rates for foreign currency ATMs
wrong_exchange_rate_for_cash_withdrawal
8,333
I believe a wrong exchange rate was applied towards a cash transaction I made abroad.
wrong_exchange_rate_for_cash_withdrawal
8,211
I checked my account and saw that the refund I requested is still pending. When will it be processed?
Refund_not_showing_up
0
I'm trying to return a product that I bought from a small business, but they are taking too long to process the refund.
Refund_not_showing_up
1
I've been waiting for my refund for months now, and I'm starting to get worried. Can you please look into this?
Refund_not_showing_up
2
I requested a refund through the website, but I haven't seen any
Refund_not_showing_up
3
I'm so upset about this refund issue. I just want my money back.
Refund_not_showing_up
4
I requested a refund for a purchase that was made using a wire transfer, but the sender is taking too
Refund_not_showing_up
5
I'm getting worried that I won't be able to use my refund before it expires.
Refund_not_showing_up
6
I requested a refund for a subscription service that was not delivered as promised, but the company is taking too long to process the refund.
Refund_not_showing_up
7
I requested a refund from a company, but they said it would take 2-3 business days. It's been over a week now.
Refund_not_showing_up
8
I requested a refund from a website, but they said it would take 3-5 business days. It's been over a week now.
Refund_not_showing_up
9
I requested a refund due to a defective product, but the seller hasn't responded to my requests for a replacement or a refund.
Refund_not_showing_up
10
I've been waiting for my refund for months, but it's just not showing up.
Refund_not_showing_up
11
I've been trying to get a refund for weeks, but the company keeps ignoring me.
Refund_not_showing_up
12
I'm trying to be patient, but it's hard when I'm not getting any updates on my refund.
Refund_not_showing_up
13
I requested a refund for a purchase that was made with a coupon that was not valid. Can you please help me resolve this issue?
Refund_not_showing_up
14
I'm so confused about why my refund isn't showing up. Can someone please explain it to me?
Refund_not_showing_up
15
I asked for a refund, but the company keeps ignoring my requests.
Refund_not_showing_up
16
I bought a product with a warranty, and I'm waiting for the refund. However, it's been a month now, and I haven't received anything.
Refund_not_showing_up
17
I asked for a refund because the product was damaged during shipping. However, the seller hasn't processed the refund yet.
Refund_not_showing_up
18
I'm starting to doubt whether I'll ever see my refund. It's been so long already.
Refund_not_showing_up
19
I requested a refund from a store, but they said it would take 3-5 business days to process. It's been a week now, and I still haven't seen any sign of the refund.
Refund_not_showing_up
20
I asked for a refund over a week ago, but the seller hasn't responded with any updates.
Refund_not_showing_up
21
I made a purchase a month ago, and the seller promised a refund within 7-10 days. It's been 20 days now, and I still haven't received anything.
Refund_not_showing_up
22
I'm so tired of dealing with this refund issue. I just want to get my money back.
Refund_not_showing_up
23
I'm starting to think that the refund is gone forever. I've tried everything to get it back.
Refund_not_showing_up
24
I'm starting to doubt whether I'll ever receive my refund. It's been six months since I made the purchase.
Refund_not_showing_up
25
I requested a refund from a store, but they said it would take 5-7 business days to process. It's been a week now, and I still haven't seen any sign of the refund.
Refund_not_showing_up
26
I was promised a refund, but it never showed up in my account. Now I'm stuck with a product I don't want.
Refund_not_showing_up
27
I requested a refund from a company, but they're giving me the runaround. Why can't they just give me my money back?
Refund_not_showing_up
28
I checked my account, and there's no sign of the refund I was promised.
Refund_not_showing_up
29
I'm getting worried that I might never receive my refund, despite having done everything right.
Refund_not_showing_up
30
I'm trying to return a product that I bought online, but the seller is taking too long to process the refund. Can you please help me resolve this issue?
Refund_not_showing_up
31
I filed a refund request weeks ago, but it still hasn't shown up in my account.
Refund_not_showing_up
32
I bought something online, and the seller promised a full refund. However, I haven't received the refund yet, even though it's been a few days since I requested it.
Refund_not_showing_up
33
I'm getting frustrated because I haven't received my refund yet. Can someone please help me?
Refund_not_showing_up
34
I requested a refund for a purchase that was made using a discount code that was not valid. Can you please help me resolve this issue?
Refund_not_showing_up
35
I'm trying to return a product that I bought from a pop-up store, but the store is taking too long to process the refund.
Refund_not_showing_up
36
I requested a refund from a store last week, but I haven't received any confirmation email.
Refund_not_showing_up
37
I requested a refund online, but I haven't received any updates on its status.
Refund_not_showing_up
38
I asked for a refund and was told it would take a few days to process. It's been a week now and I haven't seen any update.
Refund_not_showing_up
39
I'm starting to think that the refund is lost forever. I've tried everything to get it back.
Refund_not_showing_up
40
I'm starting to wonder if I'll ever see my refund. It's been so long already.
Refund_not_showing_up
41
I submitted a refund request weeks ago, but still haven't received any update on its status.
Refund_not_showing_up
42
I requested a refund, but the merchant said they didn't receive my request.
Refund_not_showing_up
43
I'm getting worried because I haven't received my refund yet. Can someone please look into this for me?
Refund_not_showing_up
44
I requested a refund from a store, but they said it would take 2-3 days to process. It's been 5 days now, and I still haven't seen any sign of the refund.
Refund_not_showing_up
45
I requested a refund from a retailer last week, but I haven't heard anything back.
Refund_not_showing_up
46
I requested a refund for a faulty product, but the manufacturer is taking too long to process the refund.
Refund_not_showing_up
47
I requested a refund from a bank, but they said it could take several months. It's been over a year now.
Refund_not_showing_up
48
I've been patiently waiting for my refund, but it's now been several weeks without any update.
Refund_not_showing_up
49
I filed a refund request with the seller, but it's been weeks and I still haven't received my money back.
Refund_not_showing_up
50
I'm waiting for a refund for a purchase that was made using a prepaid debit card, but the card issuer is taking too long to process the refund.
Refund_not_showing_up
51
I've tried contacting the seller multiple times, but they haven't given me any explanation for the delay.
Refund_not_showing_up
52
I'm trying to stay calm, but it's hard when I'm not getting any answers about my refund.
Refund_not_showing_up
53
I'm trying to be proactive and follow up with the seller, but they're not responding to my messages.
Refund_not_showing_up
54
I'm starting to think that I'll never get my refund. It's been too long.
Refund_not_showing_up
55
I requested a refund through the website, but I haven't seen any update on my account.
Refund_not_showing_up
56
I'm starting to wonder if my refund was processed or not. Can you please check on it for me?
Refund_not_showing_up
57
I'm so scared that I'll never get my refund. I've tried everything to get it back.
Refund_not_showing_up
58
I filed a refund request with the seller, but it's been weeks and I still haven't received anything.
Refund_not_showing_up
59
I requested a refund for a subscription service that I no longer want, but the company is taking too long to process the refund.
Refund_not_showing_up
60
I requested a refund from a store last week, but I haven't heard anything back.
Refund_not_showing_up
61