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Amazon does not back up it's own 10 fire tablet, I have had this kindle Fire 10 inch model since Aug of 2022 and have had trouble with it not recognizing the micro SD card . Have called customer service many time and the have said it is the SD card, but I have tried # different ones. Finally I said I have had enough and want to return for a refund, They say that the time to return it is over and will ship me a refurb one. I could of returned it a long time a ago if the customer service had not been trying to help me. Now they say that it is too late and there is nothing they can do about it. If I have sent it back instead for working with them, I would not be in the situation. I can not get any information on how to contact corporate office, the guys on top seem to seal themselves off from the people that buy from them, yes the ones that buy from them VERY< VERY Disatisfied. I would like to add to this I did get a call from Amazon f
eguarding this review and was told that after trying a few thing if I was still dissatifiied amazon would sent a " NEW" tablet. I did try and and the things that they said to do and that did not work. So I contacted Amazon and said send out a "NEW" one. a "FRERUBIHED" ONE was sent to me. Called Amazon customer center and wanted to send BOTH back and get credit for the one I bought originaly and buy a samaung table . They said no credit for the Original one. I AM VERY DISPLEASED and say do not buy a Amazon device. | SD Card not compatible |
Has issues, It has started to shut down if you play a show and the battery hits 50% power. Why? Glitchy product. | Devices shuts down constantly |
That it goes where i want it to., Had to return one because it didnt work, ordered 2 more one for my hisband and one for me , worked a short time . Every time you go to search it brings you to app store now you have to clise all those out before you can get to search. Not happy with it at all. My husband has trouble with his also | App not working as expected |
It is the most confusing tablet I have ever had., Very confusing to navigate | Feedback - Power button |
Amazon Quality Controp???, Received my Fire 10. After charging I could not turn it on, just made a loud beeping sound. After multiple attempts at a hard reset (PWR+Vup) no luck Went to exchange; only option was a refund. Called Amazon and got a worthless "customer service" person who offered no help. Kept asking the same dumb questions after telling her repeatedly that the unit was defective she asked me if it had been delivered! She, too, could only offer a refund. I had to cancel on-line and then reorder. So much for Amazon's comment that all refurb items are inspected and work like new. Buyer beware - Amazon service keeps deteriorating One day later...still waiting for the promised call (within 6 hours) from Amazon. Unbelievable replacement delivered but they double billed me, | Device not charging |
Search Feature Is Terrible, If you are purchasing this tablet to use to search anything, STOP. Just do not purchase. It is nearly impossible to use this product for work. And charging this tablet is super slow. I wish I could return it for a refund but that is not possible. The return window is extremely short. We are very disappointed with this product. | Silk browser experience related |
After MANY years with Fire Tablet, I am having to switch to Ipad, I got the new Fire tablet plus and was very excited. No google play access which means apps that are only available on Google Play and Ipad are not available. Returned the same day. sad. | Unable to download the apps I wanted |
It is not compatible for Barnes and noble apps, I use my tablet mostly for reading books. I normally use the nook app. It's limited for games and haven't really fully explored it yet. Not real happy!! | Unable to download the apps I wanted |
It cracked and I'm being told I can't return it, It's cracked and I'm told I can't return it I'm upset because I spent money to buy something broke | Screen cracked |
dissapointed, did not work when received it, you couldnt get it to do what you wanted. Returned it very disappointed | Feedback - Power button |
not kid friendly, got a great deal on the them we got Three of the fire HD. Try to delete app, way too easy to download but way too many step just to delete one app. going back to apple | Feedback - Power button |
Don't order "Without Ads" - a scam, I paid extra for No Ads but after 4 calls to Amazon Tech Support, ads still are all over my home screen.Tech Support promised to research problem & calls back. Never heard from anyone. This Fire is my second purchased - great for the $. BUT turns out I paid for the ads-free option, and nothing to show for it. So save your money & don't expect anyone to help. | Ads interupts device use |
This version doesn't measure up, I have had 4 fire tablets and this one is disappointing. Touch screen is non responsive and apps and e mails don't display correctly. Sadly it just doesn't measure up to it's predecessors. | Slow/Sluggish Performance |
this is not an ipad, this is not an ipad ralph | Feedback - Power button |
Have to pay the Apps, Have to pay apps | Unable to download the apps I wanted |
Worthless. Worst tablet I've ever owned, Bought for one app, to watch NFL + , tablet will not download . Worst tablet ever owned | Unable to download the apps I wanted |
This item sucks., This is the worst device I've ever tried to use. AMz was making me jump through hoops to return it, so I gave it to someone at Whole Foods. Good times, Amazon | Feedback - Power button |
Pairing Fire HD with Signia hearing Aids next to impossible!, What I liked: USB C is faster charge. Lighter weight. What I don't Like: Screen Size is smaller than my older Fire HD Tablet Impossible to pair with my hearing aids Doesn't have all podcasts from iphone available - just a smattering of podcasts I don't use. Screen has frame around it so it is REALLY small compared to my last Fire HD Need a screen protector because this is so small and looks to be easily damaged Need new case. | Not compatible with BT device |
Do not buy if you do not like movies or games or online reading., It is a very nice item; but my husband is not into movies; games; reading books online or otherwise. He ordered by mistake. It does work properly and has a lot of positive features. It was just a wrong purchase for him. | Unable to download the apps I wanted |
Difficult to set up, Would not recommend | Feedback - Power button |
Be very cautious with this tablet, My tablet was flooded with scamware.... and every app asked for my credit card and said it wouldn't be charged, but it was. .39.00 to 59.00 and then a whopping 900.00 unauthorized purchase last night....sending it back and hoping my scamming experience is done... | App not working as expected |
Amazon has made the fire tablet e-waste, If you could install useful apps this tablet may be useful. Amazon has further limited access to 3rd party apps and if the will install the framework is restricted. Do not buy a fire tablet unless you only want to use Amazon apps. | Unable to download the apps I wanted |
Inefficient, Would not download apps I needed, even the support team could not help after 2+ hours on phone with me | Unable to download the apps I wanted |
Processing and Handling. Yes..., Lock Screen Ads. No, Anyway. The Kindle fire HD 10 plus is Awesome, Fast, has hiccups that Amazon can work on. I have few key points that Amazon should really consider. For Annoyance Sake...... . Meaning...... It Freezes with certain files. I did not like the fact that I had to purchase the PS play WHEN THE ANDROID VERSION FROM GOOGLE PLAY IS FREE... THAT IS SO STUPID..... AND FURTHERMORE. WHY THE F*** DO YOU HAVE LOCK SCREEN ADS? YOU KNOW DARN WELL NOBODY IS GOING TO PURCHASE A SINGLE THING FROM THEIR LOCK SCREEN. IM CONSIDERING HACKING MY KINDLE BECAUSE OF THIS. Amazon. When it comes to customer satisfaction. I dont think it really pertains to you. Because putting "USELESS" ads on a lock screen is STUPID. and again. "USELESS" this device gets 1 little star from me. | Unable to download the apps I wanted |
Not compatible with Google, That you can't use Gmail or any other Google products you rely on or the Google play store. Will probably need to return it. All mysaved info in Chrome, useless... | Unable to download the apps I wanted |
Worse device ever, Very sluggish. Charger prort error of water in port. Device is not even 7 days old. Bluetooth features unable to work and video quality poor. | Moisture Detection Issue |
Don't buy a computer, tablet or cell phone on Amazon, I don't like that they added my Amazon account to the tables yes. My consent | Privacy concerns |
this is pure advertisement device, If you cant afford a pure from "amazon" tablet and want to be a wallet of them it is ok. Otherwise buy something else. This device do not let you run Google account with it apps of course. I wondered how many fans has it to cringe. | Unable to download the apps I wanted |
Constant issues from the beginning, we have to reset it all the time., Don't waste your money on this piece of junk! | Slow/Sluggish Performance |
Amazon tablet restricts apps, Amazon Fire HD 10 Plus (11th gen) tablet restricts certain apps which is why I returned it. I was trying to download some jigsaw puzzles and coloring apps, couldn't do it | Unable to download the apps I wanted |
Screen size, Replaced computer to pay bills online. | Order not meet expectations |
Irritating, It was good for the couple times I've used it then I turned it back on, I saw this on the side of the tablet. No it's not part of the game. It's on the menu screen too. Too me it's irritating and annoying. | App crashing/glitching |
Not recommended, don't get the protective covers - they ruined the surface of the new Kindle-Fire with lots of bubbles | Protective covers related |
HP 10IN TABLET, The tablet keeps locking in the of movie | "Turn Display Off After X Mins" Not working |
Item broke within weeks of use, Item slipped from recliner seat to floor and no longer worked. I returned for a refund. | Order not meet expectations |
things trash can only use amazon products like what, why would someone want a tablet just to use amazon products like might as well buy a different tablet n download all the things u need. worst thing ive bought | Unable to download the apps I wanted |
Stopped supporting Korean language change, This version doesn't allow changing the language to Korean like older models allowed. Very disappointing | Language missing |
Paper weight, What are you expecting to get from a tablet? An extension of your usual daily resources like your phone and laptop? If so, do not get this. It's lackluster operating system limits your capabilities to do much of anything and spends most of its time buffering. But if you're using it for a Kindle. . sure. | Slow/Sluggish Performance |
lampshade, One day I was using the tablet and out of nowhere my screen became blurry and the icons were as if moved | Screen became blurry |
Directv Stream app, I returned my fire pad. Could not access Direct TV stream thru pad. | Unable to download the apps I wanted |
Horrible, Downloaded without permission. Light dems can't see. Password protected without permission. Very sensitive. Just horrible!!! Sent it back!!! Also the advertisement is all consuming! Can't get pass them and will interrupt your game. I can't say how disappointed I am! If this is what Amazon is selling I have to question who's in charge??? | Ads interupts device use |
10th generation is much better. This is NOT an improvement, Have purchased three covers trying to get the cover to turn the Kindle off and on. Turns out this feature was removed. Downright stupid. Although I've set the Fire's location, it still tells me the weather for Seattle, Washington. I'm in Arizona. Trying to play games like Spider, when the game has ended, an ad pops up. Okay, I expected that. When I hit the X to close the ad, I get sent to the Internet, or I get a screen with an orange circle rotating around and around. When I get off the Internet or out of the processing screen I'm returned to the game AD, not my game. I may go through 8-10 screens before I can get back to my game. Games from ads install themselves and I have to keep deleting them. This 12th generation one needs a lot more programming to work well. Also, when ads come up, I click on a product I'm interested in. Then I'm sent to the Internet but not the site with the product. Why wasn't this fixed in this generation?? It needs the extra battery life to keep the glitches running. Very disappointing and I'm returning it. I'll get another 10th generation. | Protective covers related |
I cannot use my antivirus software with the Fire Tablet., I would not have purchased another fire tablet had I known my antivirus software cannot be supported. I feel I wasted my hard earned money on a sub standard tablet. | Unable to download the apps I wanted |
glitchy, won't stay connected to wifi. very frustrating | Wi-fi Disconnecting and Reconnecting |
Poor touch and screen quality, I liked the tablet but I didn't like the touch and display of the gadget. Since the price is very good, so it's justified. But if someone is looking for a good tablet, I won't recommend this gadget | Order not meet expectations |
Defective Refurbished Tablet, When I received a Refurbished Fire HD 10 tablet today, it would not turn on. I connected it to the charger but it would only draw 0.42 Amp charging current. After 3 hours the charging current had declined to 0.02 Amp and the tablet still would not turn on. I believe the battery is so deeply discharged that it cannot recover. I am very disappointed that the few dollars I saved on the refurbished unit are more than offset by the hassle of having to return the defective tablet and wait for a replacement. And the return package has to be taken to a UPS store! | Device not charging |
screen select, intermittent failure., This tablet Model T76N2B has had numerous failures to allow return to the Home Screen from any App. The selection, a home button at the bottom of the page, when defective, does not show up. Running the tests to reset the device do not help when it is defective. | Missing navigation icons |
To small great for small things., Great for my morning aerobics. | Feedback - Power button |
considering returning this very disappointing product, My prior Fire tablet stopped holding a charge and would not connect to WiFi. So I bought the newest model - it lags. after about 5 minutes it loses 9% of it's charge just reading an eBook. I don't use it for streaming as it would probably be dead in an hour. I use it to read and that goes thru a charge very quickly. Not happy with this product or this purchase | Device not charging |
Terrible!, I know it was a refurbished tablet , but this one is literally just trash! | Slow/Sluggish Performance |
Got to stream NHL can't download espn+, I bought this only to stream hockey on espn+ and you cannot download espn+ complete waste of money unable to afford another tablet. | Unable to download the apps I wanted |
Only good for Prime and Netflix ..., The OS is very immature ... cant run any of the major apps ... no chrome , and the silk browser is good for nothing , and its older than the 10 years old explorer ... it cant even handle google search engine properly . No apps for Zillow/Redfin No apps for any Trading platforms No apps for any banks No good games Very slow and degraded advertisements on the screen ... Dont waste your 70 bugs here . . better add a 100 or 200 even through credit and get a samsung or apple . Waste of every cent . | Unable to download the apps I wanted |
Constant ads. You can't download Google apps. $2.50 to return at UPS not free, Constant ads. You can't download Google apps. They require you to print a label to return with is $2.50 at UPS. There was no return scan code option. Not happy about this product or the return process. | Unable to download the apps I wanted |
Don't buy - junk, Purchased it in 2021 and it failed just after year expired. It works, but no screen just flashes. Have purchased 5 kindles over the years, they always die just after wty expires. Just junk - no more, they can keep it. Some guy named JJ from Amazon called me about this post, but when I called back they tell me that they don't make outbound calls. Somebody better tell them. What a hassle - 4 calls later. Not customer service - customer dis-service. | Screen just flashes |
Not many choices, There are not many choices for tablets that are not costing a fortune and Fire is one of them. I only got the Fire to be able to watch movies I have put on SD memory discs and occasionally some eBooks that are less (not all) on tablet then in print. But their software just stinks. You can only get what THEY (amazon) will LET you put on and it is not much from their APP store. Most is garbage. And since they have their own proprietary software you cannot add either apple or android software from any other store. In short the Fire tablet looks good but is just manipulated junk and a waste of money. | Unable to download the apps I wanted |
Crashed once already, Today the tablet crashed. I had to reset to factory settings and then manually enter all my info. This tablet seems to be working normally now. Since this is refurbished,I really cannot recommend buying one. If this crashes again I will return. I also bought my wife one. Hers freezes when on tic toc. Buyer beware. The price point was the main reason that I bought these. We do have three other fire tablets each, and we like them, but we bought them new and have no problems with them. I'm rethinking refurbished. | App crashing/glitching |
To small, Disappointing! To small. Not worth the money | Feedback - Power button |
Disappointed, I've got a older fire tablet and it was great. Had to get more memory so I got this one. Disappointed, it's locks up a lot. Touchscreen is terrible and battery life is better on my old one than this new one. . It's got too go back | Order not meet expectations |
Not as promised on QVC, The app that were to come with were expired. There was no way to order case that was supposed to come with. I returned it!!! | Order not meet expectations |
Won't work, We order a refurbished fire tablet 10 and it wont do anything after it turns on. Just blinks and has a damaged screen. I will be returning it. | Screen just flashes |
This is not fully Android compatible. You need to use the Amazon app store., So far I can't use it for what I got it for. | Unable to download the apps I wanted |
Very disappointed., It keeps shutting down have to constantly restart. Did not come with a charger cord. This is my 9th Kindle and probably my last. | Devices shuts down constantly |
Returned this item due to faulty charging port, Kept getting an error that said there was moisture in the charging port... the day after I opened it. It had been on my desk for eight hours and hadn't left my office in order to get any moisture in it. Dud. | Moisture Detection Issue |
Randomly turns off. Would like it replaced, I was excited to get this tablet! However, it randomly turns off and is difficult to restart. No pattern to shut downs. This was purchased as a black Friday deal, can I have it replaced for what I paid for it? | Devices shuts down constantly |
Ads on the lockscreen., Placing ads on the lockscreen is a scumbag move, will never buy another one of these. | Ads interupts device use |
Waste of money, Bought this to use to watch some videos and do some basic browsing. The tablet started to have charging problems a 16months after purchase. I would plug in the tablet and screen would indicate it's charging by showing a lightning sign at the battery. After couple hours the percentage of battery would remain the same, no increase at all. Checked online and for solutions and followed direction by holding power button for 30secs to reboot/restart tablet. This worked for couple times and stopped working again. Got so tired of this so ended up doing a factory reset but did not help at all. Called customer service and basically told me I am out of luck since it's passed the 1yr warranty period. The only advice they can give me is sent it in for trade in (but don't know how much I'd get for the old one) snd spend more money to buy another same unreliable tablet. They were unable to offer anything else. I will stay away from Amazon device from now on. Waste of money | Device not charging |
This model freezes up and does not work as well as previous models, Freezes up. | App crashing/glitching |
Would not recommend this tablet, I cannot add another adult profile. It keeps defaulting to my account. Tech support couldn't help either--even after remoting into the tablet. I was able to add a child profile, but that isn't what I want. | Unable to create profile for other user |
Very Poor Internet Connection Buffering Constantly., Other Electronics worked well wifi not tablet Amazon | Wi-Fi slow/buffering |
Product is junk,it shuts off continuously very disappointed., It shuts off continuously. It is probably the worst item I have bought on amazon.I do not recommend it at all. I'm usually very satisfied with what I order but the tablet was a real waste of money. | Devices shuts down constantly |
OK to read books but not much else., I bought the 2022 7" 16gb version. I have an older 8" model that was starting to slow down and I also wanted something smaller. For the current sale price it seemed like a no-brainer. Figured I'd get something newer, smaller, and faster. Got it today. The good: Easy setup. Small and easy to carry around. Quite a bit more convenient than the 8" one this one was supposed to replace. Text to speech works great for listening to regular books (not audiobooks) during my 45 minute drives to work and back. The bad: SLOW. Internet browsing is ridiculously slow. I haven't added any apps to it, bone stock, and it takes forever to load websites. My network connection is 400 Gb. It shouldn't be this slow. It's almost useless as a device to browse the internet. It's supposed to have 16GB of storage but literally half of that is taken up by the OS and built-in apps so it really has 8GB. The screen is a fingerprint magnet. Just 5 minutes after opening it the screen was full of prints and smudges. It won't charge with the charging cable connected to a PC. It requires its own charger or a similar wall charger. I have a couple other Kindles and this is the only one with this problem. When I first took it out of the box it had a setting to enable or disable auto-brightness. After it updated the OS to the most current one that option has disappeared. This could be user error on my part but I checked every menu I could find and that option is gone. If they moved it somewhere else, they hid it extremely well. I have other Kindles too and by far the best one Amazon has made is the old Fire HDX. Every other Kindle Fire after that one has been a serious downgrade and they have gotten progressively worse each year. This 2022 generation is a downgrade from the ones that came out before it. The only reason I'm not sending it back is because for $41 it's a decent highly portable reader, which is the ONLY thing it's good for, imo. Although I can see it running out of storage very quickly with just a few audiobooks. TL;DR, it's a decent portable reader with built-in text to speech. Not worth it if you need more functionality than that. Spend a little more and get a Galaxy Tablet or iPad or something like that. . | Order not meet expectations |
What is new?, They moved the screen wake button too close the volume buttons on the left. That's a backward move, you smart tech guys. = minus star. The SD card is REJECTED = minus star. The strings menu has been changed BUT it's NOT better than the previous Kindle gen = minus star. Two star for general purposes. Anyone else notice that Amazon NOT getting smarter or better since Bezos left? | SD Card not compatible |
No significant improvement over HD 8 plus 2020, I am a long-time user of the Kindle Fire and the HD 8 plus 2022 is the thirteenth Fire I have owned. I have the HD 8 plus 2020 and was able to make a direct comparison with the newer unit. My impression is that the newer unit is not worth the money over the previous generation. The main changes are a faster processor and slightly increased battery life, none of which are apparent in every-day use. I returned my first 2022 unit since it would not sleep/wake with the cover as promised. I tried two different covers with the same result. My 2020 unit does sleep/wake with the cover, so online support thought it was a hardware fault and replaced the 2022 unit. The replacement still does not sleep/wake even with the cover designed specifically for the 2022 unit. In case it is important to you, it is easy to install Google Play services on the 2020 unit but as of late October 2022, developers have been unable to install Google Play on the 2022 unit, which of course limits you to consuming Amazon content. This is a fine basic tablet to consume Amazon content, which is of course what it is designed for. Knowing that the hardware changes have little significance over the previous unit, that sleep/wake does not work, and you cannot install Play services would all steer me away from buying the 2022 unit if I had the previous generation. | Screen mirroring not working |
Before purchasing it. It stated it was 30% faster but its very slow! Not liking it to ! uch, Before I purchased it stated it was 30% faster but it is very slow not really liking it | Unable to download the apps I wanted |
Disappointed again, I purchased a 2020 Kindle Fire 8 plus in 2020, the sound quality was not good. I could barely hear when I have text to speech on. I purchased a 2022 Kindle Fire 8 plus October 12, 2022. I use the text to speech and the sound fades in and out, this is very annoying. I do NOT recommend. I will be returning this poorly made Kindle not replacing it. | Feedback - Sound quality |
Super slow,almost unresponsive sometimes!, For some reason this has been the most slower fire tab I ever used... Is frustrating. . I believe that all the positive reviewers are for people that's get paid to say this tablet is fast. I have the 8 plus with 64gb and 3 GB of ram and is slow in pretty much all activities. | Slow/Sluggish Performance |
Kindle technicians, This review is not about the kindle fire. It's about the kindle technicians. Ibought two paperwhites signature editions,they won't download any books I bought before 2012. I talked to kindle techs , I was told we will work on it. About 6 months later they still won't download books from before 2012. My kindle fires won't download any of my books that have the cover changed, I'm told I have to rebuy them. Kindle techs said we will work on the problem. About 4 months later the problem has not been fixed. The music app some times works and some times it won't. It sends me to home page when I try to access online playlists. It also won't download now. Kindle techs say they will work on it. Will it take them 2 years to fix??? Since they have been working on it, it has gotten worse. Update; it has been about 3 weeks since a software technician called me and said they were working on it,but still none of my fire 8 pluses will work because the music app will not recognize my storage card. All the Kindle fires do, they will download any thing but music. Also I have 2 paperwhites signature editions and a new 6 inch kindle, none of them will download any thing bought during 2012 or before. I was told this would be fixed 9 months ago,it hasn't yet. I guess I should glad because if they fixed it like the music app software I wouldn't be able to use them. I really hope Amazon decides to hire somebody who knows what they are doing. | App not working as expected |
Font size, My mom who is 86 reads several books a week and her Fire 8 went out so I bought her a 10 6th generation but the font size wouldn't go very big so I just ordered this Fire 8 HD thinking the font could and should go really big and it does not. I can't believe knowing that people use kindles because books are too hard to see that the font size can't be made to go any bigger. The “largest” is not very large, Resolved: I received a phone call from an Amazon Representative a couple days after this post. The representative was able to guide me through a different way to change the font size besides the original setup. You might know this way. I am not the Kindle user my mother is so I am not familiar with Kindle at all. After you open your book click on the right top corner of the page. Several icons will come up. Click on Aa and use the slide scale to enlarge. This size will now stay for every book one reads unless you go back in and change it! | App not working as expected |
Rip off, The advertised deal stated "Choose devices to trade in to get an Amazon.com Gift Card equal to their appraised value + get an additional 20% off a new Fire Tablet (limit 1 per customer; terms apply)." I sent in my old fire tablet and ordered the new one. The trade in was accepted and I received the $25 for the trade in. Three weeks later I received the new tablet but at the full price. When I called in to find out where my 20% discount was the person told me "you have to get your return approved before you order the new tablet to get your discount. No where did the information on the order page say that. Well they out smarted themselves because I'm returning the tablet tomorrow. | Trade-in Related |
Not for everyone, Needed a cheap tablet to play music, surf the web/watch videos and other minimal tasks. If you're looking for a budget tablet, this is good enough. Details below: Opted to have my information preloaded on the tablet and setup ran smoothly with the exception of the intro video/unable to skip but can fast forward. Back to this below/factory reset was a mess. Next, I tried searching for some apps and noticed that the search recommendation/completion actually slows down for a noticeable second before loading all the related apps. It should run smoothly since this is Amazon's environment and store and the latest tablet! Tried watching YouTube via the silk browser and inputting searches was a bit slow too. Video playback was initially smooth, but scroll searching was choppy at best. Then I tried loading a SD card that was previously used on an android phone, the files work across other android devices with no issues but this tablet indicates that the SD card was corrupted and requires reformatting. I can pull files off that card on a Mac, PC and other android devices, so no thanks! Finally, thinking that this brand new tablet needs a fresh start, I factory reset it via systems settings (yes, I removed my SD card). Then the whole non responsiveness started. When I tried inputting a new country and selected the American flag it would be none responsive for a few seconds, then jumps to the sign up screen. After entering my information and click next it would also be none responsive for a few seconds, this went on and on until I was finally set up… and then the final issue… it asked for some sort of information in Spanish! Anyway, long story short, this is not the right tablet for me. I would actually go a few dollars cheaper and get the cheaper non-plus model and most likely wait till Black Friday for additional discounts. 1.5 stars, this new tablet should run smoothly but it doesn't. | Slow/Sluggish Performance |