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You Block Access?!?!, I own this shot box for one reason: to watch baseball. I have done that with my mlb subscription for many years. Now you drop the app and block access to the stream on the browser? What is wrong with you! | App not working as expected |
To be a master..., Too much of preinstalled "garbage" applications you have no rights to delete. Will return... | Unhappy with pre-installed Apps |
Kindle, 1. They put the shut off button where you hold the device. So it Shut off if you verily touch it. Or if you tap more then 2 or 3 times on the screen It Magnifiers so you can't see anything. Or it start adding apps on for no reason. This is my forth kindle. And this is the Worst 1 I've ever had. The other ones wasn't like this 1. I tried to give the person at Amazon on the phone the Serial number. I didn't have the Serial number in front of me at that time. I have it now. Now its probably too late to return this one for a different one | Feedback - Power button |
Will not stay on inter net, Kept going off and on | Wi-fi Disconnecting and Reconnecting |
hard to read, type setting is too small to read even on large size | Feedback - Power button |
Not ready for primetime, I searched for apps I commonly use and couldn't find even one. The tablet has an issue staying connected to wifi, which is frustrating considering none of my other devices have a problem connecting. Response time is SLOW compared to my other devices. Unfortunately, I would not recommend this product. | Wi-Fi slow/buffering |
Poor quality, This tablet has been nothing but problems since I bought it. My problem is that I tried to work with it and now I'm stuck past the return window. Think twice before buying this one. | No Reason Given |
Battery expanded. Very dissapointed., Battery expanded. Used included charger and never took this anywhere. It stayed in my air conditioning inside. | Feedback - Battery life not adequate |
So Slow, Returned after trying to use it 5 times and ending in frustration every time. It's extremely slow and crashes constantly. | Slow/Sluggish Performance |
Keeps shutting off not satisfied, The tablet came well packaged , not sure why it keeps turning off I'm very frustrated what is really going on | Devices shuts down constantly |
Out of the box these things are poor quality, I understand the say "you get what you pay for" but these things are barely functional with how slow they are. | Slow/Sluggish Performance |
STOPPED CHARGING, I BOUGHT THIS IN JULY OF 2022 IT STOPPED CHARGING AFTER 6 MONTHS. IT DIDN'T GET USED OFTEN. SHOULD LAST LONGER. I WILL UPDATE THIS REVIEW IF AMAZON SENDS ME ANOTHER ONE TO REPLACE IT. | Device not charging |
Won't hold a charge, Fire won't hold a charge. I do not recommend. | Device not charging |
Didn't last, I bought this November 27 2022 and just quit working February 21 2023. . for no reason | Device not charging |
A disappointing purchase, I got this tablet refurbished and a week into getting it problems with it started to pop up. At random it would shut off. Then it became sluggish when typing for a while. Then it begain to show false battery percentages. Now it takes over a day to recharge the batteries! I will never buy a refurbished tablet again. The one time I reached out to customer service their advice was to "hard restart" the tablet. Not only did that cut off my communication with the "tech support" but it did nothing for the issue I was trying to resolve. Stick with new and avoid these refurbished tablets! | Devices shuts down constantly |
Dropped once and screen shattered, 2 year old dropped it maybe 2-3 feet above ground and it completely shattered. It's our first Amazon tablet but the low level of durability compared to iPads is quite the let down. Otherwise the tablet was great. | Screen cracked |
Forced update from Amazon let me unable to connect to WiFi., I guess I didn't read the details, I assumed this would be loaded with Android. Boy was I wrong! The Amazon Fire OS that comes on this will not support the majority of my apps. If you have one, or get one, DO NOT allow ANY software updates from Amazon! Mine just forced an update and now I can't connect to my WiFi. Amazon said it would be forwarded, sorry for the inconvenience. I'm still sitting here with a new tablet that won't connect to the internet. | Wi-fi Disconnecting and Reconnecting |
Tablet is slow and crashes after Two months, I liked the parental controls and thought it was a good tablet from reviews. However its so slow that ot constantly kicks you out of the games. After only two months the whole tablet crashed and now is unusable. UPDATE: the tablet is still slow but the customer service was great | Slow/Sluggish Performance |
don't waste your time, i spent all day trying to connect this for a friend before sending it back and going to best buy to get a new ipad for my friend | No Reason Given |
Doesn't wirelessly charge for me, Works except for the wireless charge feature | Feedback - Wireless Charging |
It has stopped working, It has stopped working and there is no guarantee | Device not charging |
The Amazon fire tablet ceased to function, The Amazon fire tablet stopped working as today 2/19/2023. | Device not charging |
Upgrade? The 10th gen HD 8 plus was better, Don't waste your cash. Nothing new here on the 12th gen HD 8 Plus. Well, unless you want to mention the fact that Amazon moved the cover screen on/off sensor. It was on the righthand side of the screen on every Fire tablet until this one. Now, it's on the left. That means having to buy yet another case - which is exactly why Amazon did it. Also, Amazon keeps working hard to cripple Google Play apps. You can add Google Play services to this tablet pretty easily but Amazon has blocked YoutubeTV again. I'll just wait until the Fire Toolbox program will enable it again. It would be different if Amazon offered a competing service but they don't. They can't. They're not that good. Do not waste your time or cash on this one. Buy a used HD 8 Plus 10th gen. There is absolutely nothing new here... | Protective covers related |
This thing died 4 months after I bought it..., The sound died down to a whisper a month after I got it. Then yesterday is just died. I have owned a number of these tablets but never have failed like this one. I think this one was a dud. I am using my old one till I get a new one. Not a happy camper | Device not charging |
Failing after 2 months, Got it back Nov 22 as a gift, as of Feb 15th 2023, it's already failing. The screen is lining pretty hard and getting hard to see or use. Course, Amazon wont replace or let me refund the item, so im stuck with a $100 brick. Great going Amazon, nice to see how little you actually care now that you have my money. . Between this, and all the other issues ive had with amazon in the past 6 months. Starting to buy less and less from them, and going to better reputable stores like Walmart. | Lines on screen |
Not worth the purchase, [[VIDEOID:15da2ad64625d2870b822e66d0ca52c6]] It stopped working | Device not charging |
Fire HD tablets, UPDATE: Amazon contacted me after my previous review was posted. All i can say is the customer service representative solved my MAJOR problem. Ive decided to keep the tablets because kids are even happier with the tablet now that its been set up as a kids tablet. Thanks Amazon Previous: Dont like the fact that the kids are accessing my amazon account and ordering games and tv stations. Tried putting a lock on it but then they come to me every 5 mins to unlock for free downloads. Definitely dont like it because you cant download google on it. I bought 3 of these things. Im returning 2 of them. | Unable to download the apps I wanted |
Disconnects from wifi, Worked fine at first. After about a month of use it keeps disconnecting from Wi-Fi. Very frustrating when you buy a brand new tablet and it won't connect to the Wi-Fi. Basically just a paper weight at this point. Very dissatisfied. -5 stars if I could. | Wi-fi Disconnecting and Reconnecting |
Returned it, Returned it | No Reason Given |
Defective, It's really detective and doesn't work good its the most horrible tablet ever I wouldn't recommend! | No Reason Given |
I've to restart the tablet so many times, it's annoying; Slow, Dislike: the same issues still present, the device is SLOW; I've to RESTART the tablet so many times, because it doesn't work, even though it shows connected with full bars, it's annoying; the audio book PLAYER doesn't show/display on the blocked screen, so I've to login to do whatever I need with the book I'm listening to (pause/playback/stop), if I'm wrong somebody show me how to activate it please; Syncing of books is spotty; the FONT for my kindle books goes from too small to big, it needs another size in between please; sometimes the bar following the reading is out of sync with the progress of the audio, this is confusing. | Slow/Sluggish Performance |
Doesn't support a lot of apps, Forget it if you need your Google docs, certain apps and games that Amazon chooses not to support | Unable to download the apps I wanted |
It wasn't what I wanted. | No Reason Given |
Hate all the adds., What happened to the regular tablet that you add what you want. Feels light and cheaply made. | Ads interupts device use |
Not with it, It had been a long time since I owned a kindle, thought it give it a go again for something not as heavy while playing games in bed or reading. I'm only using for these 2 tasks, no email, no work stuff not even video. It can't even load its own games and run them properly from the Amazon Appstore. They will quit in middle of a match 3 game, and words with friends no longer works after it as working last2 days. Amazon should be much further along in the Kindle OS system, sadly they are still so far behind the rest or the world. This will be going back and a search continues for a simple yet working 8" tablet. I so wanted this to work | App not working as expected |
Dead after 30 days. Amazon junk, Tablet reboots every minute. Only recourse is to pay 15 dollars for a refurb or send it in for repair and still get a refurb. Shoddy product. Worse warranty. | Devices shuts down constantly |
Absolute trash once warranty expires, Only a couple months after the end of the warranty period, the tablet no longer charges. We tried everything. Now I'm just trying to prevent others from making the same big mistake. Take my advice and find a different tablet without the internal clock tied to the end of the warranty. | Device not charging |
Sorry I got it, The screen is dark, can't get it registered, don't understand why I need to, it's my third one! May need to send it back. | Not able to register |
Too small, Too small in size and font | Feedback - Power button |
POOR VOLUME and BATTERY LIFE, I have purchased 3 of these, and I keep hoping the volume improves, however each time I'm disappointed. If you don't purchase an additional blue tooth speaker or ear buds, you can count on poor, very poor volume. Seems they should be able to improve this. this is the last one I'll purchase. | Feedback - Sound quality |
Advertisement Machine for Amazon, The tablet is so Amazon can advertise directly, To bad, The tablet itself is not that bad. The software is atrocious. You can't do anything Amazon doesn't want you to do, A form of control. | Feedback - Sound quality |
It's meh, It's got some issues like the alexa doesn't stay connected land they has some delays in notifications and just seems limited | Alexa-related issue |
Unexpected Goo, I do wish I had taken pictures. I ordered a new Amazon Fire HD for myself. I was so excited. That beautiful orange box with an adventure inside. I peeled that tape with antici....pation. What I got was crumbs of some sort of food, fat crusty finger prints and my beautiful new pink Fire was devastingly disgusting. The bonus was the smeared food on the backside. When purchasing a new item, I expected it to be just that. New. I was so grossed out that I immediately repackaged it (with sticky notes pointing out the crustiness) and sent it back. I am very afraid to order another. When I looked for suppor to do an exchange (the option was not available) there were no humans available. So disappointing. I went to reorder it and it was $50 more!! If I could give less stars I would. | Order not meet expectations |
Fire10 Plus, I bought the fire 10 plus for my birthday in summertime. It worked great until the screen shattered, Amazon replaced it with a "new" one. When I got it, most of the apps were outdated and I had to uninstall and reinstall them. This new one lags and freezes a lot. I have to restart it constantly in order for it to work. I use my tablet every day for school And its getting annoying how much time is spent restarting and waiting for apps to load or the keyboard to work. But it does its job I guess | App crashing/glitching |
Not intuitive and too many ads, We got this for our son to play games and access certain websites. I liked that you could block specific websites (like youtube) but set up others for one-touch access (like chesskid). Unfortunately, we could not access dreambox and other learning apps that we wanted him to be able to do at home, and it kept showing ads that he could not figure out how to move past on the screen. He would inevitably click the ad and then be on a website and be confused and frustrated. This did not meet our needs. For another purpose, it may be great. I noticed that it synced with my amazon account so my audible books and other apps were automatically accessible. Could be used as an alternative for kindle, I guess. | Ads interupts device use |
Faulty, Within the same day of taking the tablet out the box in a short amount of time lines appeared in the screen, and it would not charge, because apparently there was water in the device, which I found to be impossible because this was supposed to be brand new. Now I have to take my child's Christmas present away And send it off island to chance getting a replacement? Smh. | Lines on screen |
Get what you pay for..., $75 worth of slow, glitchy, poor performance tablet. Its like stepping back 10 years in performance versus an iPad. No "competing" shoppong apps are alowed in the kindle app store, which is understandable as it is an Amazon product, but still annoying. chrome is very glitchy and still non user friendly. Battery life is good and it looks decent, as long as you don't have high expectations. Also, its auto correct is the worse ive seen on any device(had to correct numerous simple typos thru out this review...pathetic). The accuracy of the touch screen is also horrible. Save your self the aggravation and spend more for an iPad. I've got a new Mac on the way, as soon as it arrives, I'm throwing this thing as far as I can out the back door...literally. | Slow/Sluggish Performance |
DO NOT BUY!!!, I had this for short period of time and it stopped charging. Amazon DIDNT HELP and told me to contact the manufacturer like wtf...it's an AMAZON TABLET!! They won't even refund me like this is total bs | Device not charging |
Is it worth the hassle to return, Screen saver is an advertisement that you can't turn off. To pair a Bluetooth speaker you must first turn on app you want to use every time, it does not auto connect to prior paired devices. Awful awful awful. | Not easy to remove lockscreen Ads |
Kindle, My kindle will cut off and go back to start page. This is very frustrating. I also talk to tech they said to do a factory reset. He didn't work. Not worth the money | App crashing/glitching |
This thing sucks, After an hour of use i disconnected from the wifi and i was never able to connect to another network. The worst product i ever bought | Wi-fi Disconnecting and Reconnecting |
Not worth the money, I just wanted something affordable to be able to stream my shows while I'm laying in bed. Everything is so laggy. I can't watch things on it, and that's the whole reason I got it. | Slow/Sluggish Performance |
Terrible refund process!!, The tablet wasn't for my taste and was freezing so I returned it. Still have not received my refund. They received it. . Said 7 business days I'll get it... Haven't got it I'll pause on my purchases until I get my refund but thank you | App crashing/glitching |
Unable to turn on after only a few months, I enjoy the Kindle Fire when it works, however, over the past couple of weeks, I am unable to turn on the power for days at a time. It is fully charged. Regardless of how long or how often I push the power button, it refuses to turn on. My older Kindle lasted for 8+ years with no trouble...hardly 8 months on this model. Very disappointed :-( | Device not charging |
Glitchy.Stop and go touchy., It was incompatible with any other device or app I currently use.Wonderful for kids or folks who enjoy movies. | Unable to download the apps I wanted |
Pop up ads, I am not able to use this kindle to go to the web because so many different websites pop up and it takes so many tries. I have been a customer for so long and I am extremely disappointed in Amazon | Ads interupts device use |
Spend a little more to get a better product, It's ok when everything works but I have problems connecting to wi-fi, with the device recognizing my SD card, and with Disney plus being unusable because it is somewhere in download limbo. Luckily I'm not the only one having these problems with the device so there is Internet help but I'm tired of spending my limited time looking up solutions to problems that I suspect other tablets don't have. I'm sorry I bought this device. | Unable to connect to Wi-Fi |
Impossible to setup, Impossible to setup kindle reading. Icons are so small settings can't be reached. Once set it's fine but I can't get my original settings back...so sorry I didn't return | Feedback - Power button |
Huge disappointment, I use my 8" Kindle tablet for reading books and internet. I always want to get the new version when they come available. I received the 2022 version for Christmas and set it up the day it arrived. When reading the news, it would restart itself. I called customer support and was told to turn it off, then back on. I had already done that several times. Then he told me to take it back to factory defaults. It restarted itself every day and I was not willing to take it back to factory default all the time. I called customer support again and spoke with Blaine. He tried to talk me into ordering a 10" Plus because that one works great for his comics. I told him that the 8" size is fine, but want one that works. Since it was outside the return/refund window my only option was to return it for a refurbished one. I agreed to that and thought I would receive an email with the return label within the next couple of days. That didn't happen so I called customer support again to see what was happening. I found out that Blaine hadn't initiated anything. I had given him all 5 star reviews for nothing! Unfortunately I can't remember the lady's name that helped me. She was so helpful and set it up to return my Kindle to be evaluated to see if they could repair it. She sent the return label within a few minutes. Within a week, they notified me that mine couldn't be repaired, so they are sending me a refurbished one. It is very disappointing that the latest model is definitely not the greatest, and it was bad right out of the box. It was very slow as well as restarting itself. I don't know that I will get the new version as soon as it comes out next time. I received my first Kindle before they came out with the Kindle Fire, and have bought the new version whenever they came out, so I've had several versions. This one was the worst. My refurbished one should arrive day after tomorrow, so we'll see. | App crashing/glitching |
Shuts off on its own, It doesn't adhere to the settings. My 10 minute setting doesn't always work. In the middle of reading it will shut off after a minute or two. | "Turn Display Off After X Mins" Not working |
Does not work, will not turn on and was freezing up., Only had for a month. Got it for Christmas for my little girl and will not turn on. | Device not charging |
Amazon Fire tablets are now poorly made., I have 6 fire tablets in our home the first four were bought years ago and the last two in the past year. Older ones are great! Newer ones are junk. Screen jumps to different screens without anyone in the room! How I don't know but I have seen it. Also Amazon added a horrible button ( device dashbord) in the lower left corner that is easily accidently touched. | Slow/Sluggish Performance |
Charging, We have 3 , and they all have problems with the charging ports , they have you send it back to be fixed and don't fix them , I'm pretty sure they just sent a different one with the same problem. | Issue with charging port |
9.4gb or system files???, I purchased this version as a replacement for my daughters old tablet. It says that it's 10g but she constantly gets storage full notifications. When I checked 9.4g is reserved for system files?!! What can possibly entertain a 4 year old with 1gb. Will be returning. | Feedback - Power button |
Disappointed, This thing literally glitches more than it works. Money wasted | Slow/Sluggish Performance |
Straight trash, Soooo much lag it's ridiculous! I type something and I can finish typing before the first letter even pops up, then it slowly populates the screen with the text like a ghost is typing it out. Most apps crash and I think the ONLY thing that works on it is Amazon. For some reason, the Amazon app is the only thing that works flawlessly and no lag. Funny enough, it's hard to not end up on Amazon whenever you use this tablet. Everything you do guides you right to Amazon. Look anything up, Amazon is the only result. Even something not related to a product, if you accidentally swipe even a little bit left the whole screen changes to basically put your search into Amazon's shopping search. It's a whole page attached to the search bar. The app store is completely devoid of anything useful that isn't Amazon, and if you put Google on then it'll just crash. Anything google crashes within seconds, almost like its being forced closed though. If you are fast enough, you click something after opening a Google app like photos, then it goes back to the main screen of the app instead of closing, almost like you presses the back button. Then it'll crash itself seconds later. Hmmmmmm... also don't get me started on the "alexa" dogsjytt that you're forced to use if you want to use voice typing. You can say hamburger and it thinks you said elephant. Absolutely useless garbage I wouldn't even use if it were free. This pollution isn't worth the box it came in. | Slow/Sluggish Performance |
Useless for surfing web, My old kindle got to be glitchy so I thought I would replace it. This new one is ok for reading books but if used for the internet it constantly crashes and restarts. It is slow and very frustrating. Guess I will have to get an iPad or something because kindles have gotten worse not better. | Slow/Sluggish Performance |
No Hoopla support, 12th generation, does not support library APP Hoopla | Does not support Hoopla App |
Worked for a while, Was ok till the home and apps button stopped doing anything. Something in the software. Typical Wishy washy black box crap. . Thank God our Elections arent run by computers! | Slow/Sluggish Performance |
Not for baseball fans, Two hours after receiving the Fire HD8, I tried to download the MLB.TV app and found that the app is not available, despite its being listed in the Amazon appstore list. Googling a general description of the problem reveals that others have experienced the problem as well. Thus, the product is being returned and a search begins for competitive products that advertise truthfully, using sources other than Amazon. | Unable to download the apps I wanted |
Defected Item, Do not buy . This was defected and Amazon won't refund me. So I'm out of money . Amazon | No Reason Given |
defected tablet and no money back, This item was defected, once the tablet was charged the home screen had lines through the picture. I have returned it and have not received my money back. Its been 16 days since Amazon received the tablet back. I was told I would get my gift card balance restored in 7 business days. don't have my money yet! | Lines on screen |
Not good for travel, The Amazon Kindle Fire can't be used when it's not connected to wifi. I specifically bought this product so that I can read while on my lunch break, or while I'm at my daughter's track practice, but I can't even do that. This should be written in the description so customers could make an informed decision. If you only plan on using it at home, you should be fine. Otherwise, you might as well just stick to your phone. | Not able to use device without wifi |
RETURN NIGHTMARE, Purchased this Fire HD 10 plus tablet for my mom in assisted living. As far as the product, it worked well with the exception of the volume which was nearly inaudible for Alexa to phone calls (which was the main reason for the purchase). Tried everything through customer service to fix the problem before sending it back within the return window. Then began the return nightmare. Seventeen days ago it was taken to a USP drop off. Yes, I have the receipt and the tracking. My order status online did not change from "return label requested." Eleven days ago, per my tracking number, it was received by Amazon. My order status online did not change from "return label requested." I contacted customer service and was told that the item was received and refund would be within 24-48 hours. I asked them to change my order status. They did not. After 48 hours I contacted customer service again. I was told not to worry. The return and refund was already in their system and would show up in my account in 3-5 business days from the date return was received. I said that was fine but I wanted them to update my online order status. My order status online did not change from "return label requested." After the 5 business days I contacted customer service again. This time I was told not to worry, I would receive the refund after 1-2 weeks from the date return was received. At this point I was totally frustrated that their return policy was changing with every conversation. I told them that I would wait the 1-2 weeks (what choice did I have), but I needed them to change my online order status to reflect that they had received the item and were issuing a refund. My order status online did not change from "return label requested." To this date I have not received a refund and I keep getting the runaround from Amazon customer service. Is this because it was a refurbished item and not purchased new? I can only guess that there is a whole different process with the return of refurbished products, and they are making it up as they go along. All I will say is this, I will NEVER trust Amazon with a refurbished product purchase again. As for my refund.... I'm still waiting!!! | Feedback - Sound quality |
ZERO STARS, [[VIDEOID:3c014429b14bb34f3916565c89589fef]] I wanted to use a tablet instead of just my phone to download my GoPro 360 videos, key frame them and then use youcut video software. Both apps are available on Google Play Store. But this tablet will not allow you to download the Google play store or the gopro quick app or youcut video editing app. If it's not on the Amazon app store then you don't get to download it. I even change the settings that say allow unknown apps to be downloaded, and it will not download it or give me the option to download it. If all you want is to do Amazon things on an Amazon tablet then this would work for you. But if you want to more if you are expecting to be able to do anything on this tablet that you can do on your phone, you will be very disappointed. | Unable to download the apps I wanted |
Flawed case design, Kindle randomly turned to black screen while I was actively using it. Design of kindle means that the cover designed to accommodate placement of front facing camera & speakers has to open backwards... like opening a book from the end of the book instead of the beginning. I might have forced myself to get used to that backwards (to me) opening if not for randomly turned to black screen while I was actively using it. | Protective covers related |
Stopped charging and turning on, Got this for my daughter for Christmas since the screen on her old one was cracked. Worked great the few times she used it, and then it just stopped charging, and won't turn on. Tried multiple different chargers, and to reset it. | Device not charging |
Repair, DID NOT CHANGE MY CRACKED SCREEN. IT FORS FROM CORNER TO CORNER. FREAKING PISSED!! & INCONVENIENCED | Order not meet expectations |
First time ever this tablet just went dead only after a two months, Dead after two months | Device not charging |
Horrible, So little storage space! Literally have 1 app on it and I cannot even update it due to "no storage" had to buy an sd card for extra space & tablet won't accept it because it's "not compatible". TRASH! DONT BUY! | Feedback - Power button |
Do not buy, Worse tablet ever!! You must have a Amazon acct with a credit card on file in order to register. Now I have a tablet tht I can't use. Tech support kept transferring me for three hrs. | Privacy concerns |
all the games have ads. there's no getting away from it., I bought this for my 98 year old mother to play solitaire on. I bought it for the long battery life, which is true. But every solitaire package I can get has a ad that pops up each time she loses and starts a new game, and its damn frustrating for her. I called Amazon to see if there was any way to get an ad-free game, even if I had to pay for it. Nope. Damn Amazon. | Ads interupts device use |
Absolute garbage product, The ads are just annoying garbage that will never be bought from. Just another way for Amazon to rip off its customers | Ads interupts device use |
Save your money., This tablet stopped working after only a few months. I tried all troubleshooting but it would no longer charge. | Device not charging |
They Didn't Serve, In less than 1 month, the charging pin was damaged to both tablets and I filed a complaint and they never listened to me or paid attention. But if it's a regrettable situation because of this I stopped shopping because they didn't give me a guarantee or even answer me out of kindness | Issue with charging port |
Too small, Too small don't like USB-c | Feedback - Power button |
Died within 30 days, Completely shut down and would not turn back on. Luckily it was within my return window but will not take the risk to buy this one again. | Device not charging |
Well doggy, It serves its purpose but the screen is small | Feedback - Power button |
Completely died within six weeks., I've had other Kindles in the past and have been happy with all of them and I was happy with this one until it completely died after only about six weeks. I contacted customer service and they were very helpful and told me I could send it back to see if it could be repaired or replaced with a new one. The problem is that since I can't open it at all, I can't erase any personal information on it and I don't feel comfortable sending it back. So in order to protect my information, I guess I'll just eat the loss. | Device not charging |
3 Minutes of Ads!, I didn't realize I was buying an ad-based tablet but I figured, OK, whatever. But it turns out there are 3 minutes of ads for kiddie games every time you turn it on. Can you imagine having to wait 3 minutes EVERY TIME? It feels like forever. I contacted Customer Support to see what we could do about it. After spending 15+ minutes with the first CSR and accomplishing nothing, we lost the connection and she never called me back. I started the process again with another CSR. It seems, for a 1X $15 fee, they would remove the ads. OK, let's do it, except she was unable to remove the ads. OK, give me credit on this tablet and I'll buy the one (more money of course) that isn't ad supported. "Oh, no, we can't do that." Well what CAN you do? She ended up telling me to send mine back, that she would send me another and the first thing I should do when I receive it is call them and have the ads removed from the new tablet. As I write this, I'm waiting. BTW....it seems like a nice little basic tablet, which is why I gave it 2 stars. | Ads interupts device use |
Tablet don't last long, My kid uses it alot, but something always goes wrong | Slow/Sluggish Performance |
Sucks, Can't use product till Amazon figures this out 1 start | No Reason Given |
SLOW - DO NOT BUY, The new fire tablets are supposed to be faster - and even with few apps installed, they are as slow as the old models. Not worth the money. | Slow/Sluggish Performance |
One came in cracked, Bought 2 for each child . One came in cracked. Tried to return. Would not allow me to. Hope they make this right. . my other one works great though | Screen cracked |
Repair needed within a month still now received, Tablet died-stopped charging within a couple weeks- sent for repair and waiting over a month and no response. Initially got through to someone and they had it but never 'got to it'. Now I think I'm never going to get my kids tablet that was a Christmas present back and we are in the month of February. Super frustrating. | Device not charging |
Tablet not recommended, Terrible product, it was damaged after two months | No Reason Given |
Do not buy, Not worth the money!! This device does not allow you to play ANY apps without kicking you out after just a few minutes. I would not recommend this device, pay the extra money for the real deal. Customer service was great at trying to help fix the problem. Sent it in. They updated it and it still kicks you out. Disappointing . | App crashing/glitching |
Problems, Can't play any of my games, starts to load and shuts off. Tried resetting to default, same problem | App crashing/glitching |
Libby App doesn't work for kids, I bought this for my daughter so she could read. Didn't realize you can't download Libby app directly from the Amazon store which means you have to get it via Overdrive website. Problem is, that approach doesn't allow you to install Libby on the child's account, only the Parent's account. So annoying. The only reason I can think of that Amazon won't approve Libby for it's store is because it competes with Kindle and Audible. Safe to say, I will never buy another Kindle tablet as it is worth the money to get one that has a more open ecosystem which is why you go Android in the first place. Don't buy if a major reason is to read and you like online library systems. And the other reason to get one was the kids features, but they are so clunky and difficult to figure out that I almost just turned them off and let my child has the adult account. | Unable to download the apps I wanted |
Piece of junk, This the second one that I have had in less than two months. The first one shutdown when the battery got to fifty percent charge. I had to plug it in to get it to reboot. Customer service was a joke. I bought the extended warranty on the device but they made me buy a new one then refunded my money. This second one keeps giving me SD card errors. I have purchased two so far. These were recommended by Amazon to work in the fire tablet. I have no confidence the SD card will continue to be recognized because I have had to reformat it three times already because of errors. Don't waste your money on these there cheap and you get what you pay for. | SD Card not compatible |