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passenger service agent career overview customer support professional offering versatile communication skills proficiency in sales problem resolution ticketing experience and strong client management experience positive individual who readily adapts to change works superbly independently and with others is experienced overseeing a team and exceeds expectations able to juggle multiple priorities and perform in fast settings without compromising quality of service core strengths excellent communication skills highly skilled in interacting with clients and achieving customer satisfaction as well as product sales extensive knowledge of current airport security rules and regulations highly trained to work autonomously expert knowledge of airline softwares like amadeus altea gaetan oscar and some deltamatic excelent knowledge of computers and technology creative problem solving courteous and professional demeanor energetic work attitude native speaker of spanish and english highly proficient is spoken french accomplishments i have received training and direction from many companies and from many supervisors that i am able to put to use in everyday situations to achieve a successful experience whether it be a business transaction or a simple encounter work experience passenger service agent to current company name city state i am a lead agent on departure and arrivals of our flights i am a highly skilled lead agent in flight monitoring as well as an experienced ticket sales agent i take the initiative to handle passengers during flight disruptions i provide superior customer service assistance from rebooking to holtel vouchers and the goal is always to retain them as a customer and maintain their positive outlook of our company i come up with ideas to help my team work smoothly together day to day having an action plan is key i aim to ease the experience of flying for our customers i implement company policy security requirements checkin baggage direct passengers to designated areas provide necessary information and handle massive crowds i dissolve potential uncomfortable situations for the client and maintain their satisfaction while still abiding by company regulations i handle passengers requiring special assistance reduced mobility passengers parents with infants as a senior lead agent i shadow and oversee newly trained agents to their roles great communication is key assistant buyer to company name city state handled multifaceted clerical tasks ex data entry filing records management and billing as the assistant to the apparel buyer of the chain coordinated events monitored the buyers weekly schedule made orders and monitored inventory databases and scheduledensured the timely delivery of merchandise oversaw and instructed people to assist me with orders and communicating with the warehouse and directing the vendors through our complex delivery process noted and resolved errors assisted with suggestions for store distribution based on sales reports location and statistics interacted with our top vendors at special events and maintained clear lines of communication with multiple departments of our company via emailtelephone etc sales associate supervisor to company name city state trained and directed new personnel to operate the cash reigisters scanners and computers store restocking floor displays and daily procedures in the stores fast paced busy environment balanced cash registers at the end of each persons shift courteously greeted clients and interacted with them explained sales promotions and encourage special purchases guided cashiers through returns and exchange processes as required opened and closed the store on weekends to relive the manager promoted to corporate office position stated above as famous horse co educational background associate of science nursing queensborough community college city state studied nursing education human resources studied psychology sociology human behaviors studied business and computers high school diploma business jonh bowne high school city state diploma with merits and regents endorsements qualifications excellent communication skills manages and dissolves conflict strong organizational skills easily adapts to a changing environment team player clients relations can tolerate stress very well can contour and transition in any conversation strives to maintain quality service levels takes criticism and direction well positively exudes her presence is a room participates well in public speaking easily conforms to new regulations and rules can communicate professionally with others experienced in guiding a team motivated to achieve targets set appeases the attitude of others positively focus on diverse responsibilities

database programmeranalyst net developer summary software engineer with years in web developer specializing in front end development proficient in software development life cycle sdlc and scrum agile methodologies of development process to produce software solutions by team involved in designing planning developing and implementing microsoft net based solutions that meet quality and code standards developed web based applications using c aspnet javascript jquery css bootstrap css html xml and ajax strong experience in data retrieval and manipulation using adonet data objects such as dataset data reader data list data adaptor entity frame work good experience in writing class library using c linq to sql queries in database access layer to interface with sql database worked extensively with net server controls web user controls data grid web control form validation controls and created custom controls worked on creating and modifying table definitions stored procedures in sql database modified and written web services using c to interact with the other applications so data can be served used red gate sql compare to deploy database from one server to another server dev testqaworked on net security features such as formbased authentication and rolebased authorization involved in bug fixes and production support worked closely with scrum master for backlog catalogs feature catalogs and prioritized the tasks participated in daily scrums and weekly meetings with the project sponsors to meet expectations and deadlines interact with qa to ensure the defects are properly cleared to attain the quality standards providing demos to the qa team at the end of the sprint to push for its final stage worked with crossfunctional teams to meet project highlights aspnet c javascript jquery vbnet c c java net technologies net framework aspnet aspnet mvc vbnet adonet entity framework ajax web service linq entity framework linq queries aspnet html css javascript jquery bootstrap css ide visual studio eclipse netbeans dreamweaver database sql mysql operating system windows version controls tortoise svn github others microsoft word excel access power point professional experience database programmeranalyst net developer jun to feb company name － city state worked as graduate research assistant performing the duties of database programmeranalyst at application development network adn doit which supports university of missouri system faculty and students through agile and rapid creation of new applications projects atlas description this project is all about requesting scheduling the tutoring sessions there are three roles tied to application they are tutee tutor and scheduler a tutee requests for tutoring for the classes that heshe enrolled and gives availability apart from the class timing through availability grid and tutor submits availability a scheduler will go through those availabilities and schedule time and location for tutoring also there are some set of rules for dropping the tutoring sessions which are incorporated in this project the other piece of this project is automated emails through scheduled task which runs every day responsibilities created a availability calendar grid in grid each cell represents time hour span and day of the week clicking on the cell toggles the availability automatically populated the course schedule which comes from different databaseworked with data warehouse team in order to get that data developed c console application for scheduled email task got rid of data tables and table adapters in the main project as they are tightly coupled created class libraries out of the main project to access the database which can be used by both console application for schedule task and web application integrated open source html text editor ckeditor into the website used jquery for filtering sorting and search the listview javascript for clientside validations used role based authorization for various pages the goal of the project to refractor the old application with new templates and replace the assemblies adding functionalities to upload pdf files responsilities created separate login page for administrator and students used active directory ad group to restrict other department students developed a web interface for administrators to upload the pdf files into database which can be viewed by students updated the entire application by using new visual studio template which make use of bootstrap css by changing the master pages modified the structure of database to login used redgate sql compare to copy the data from database from dev server to test sever replaced the old adn utilities assemblies with new doit utilities assemblies appinventory description the goal of the project to allow the admins managers scrum masters of the organization to keep track various applications which includes their developed ongoing and future projects for every application there are application parameters which includes app structure remedy group user departments etc and each application has different version for each version the parameters are prod qa test url dcl database platforms framework used to develop application uat dates etc scrum masters can estimate the length and cost to build the application project estimator based on number of developers sprint length weeks of uat etc which they can share with clients after starting the project they can keep track of current progress by budget sprint burndown charts responsibilities entity framework was used using database first approach linq was used in the dal data access layer to interact with the database consumed adonet entity frame work for entity data model entities relationship mapping and querying data console application to import the data from csv files to populate them into the system automatic logout when user is idle for a specified time by using session parameters and javascript used client side validations onbeforeunload and onunload events in javascript worked on agile environment participated in daily scrum meetings to discuss the status of development planning and estimating the points and uat goadmin description gomizzou is the university of missouri flagship mobile application designed to provide services to all possible users of the university the goal of this project is to allow gomizzou staff to edit the master tables involved with the gomizzou webservices these master tables are the starting point for all window services which feed the web services production url responsibilities developed application using ajax controls like modal popup aspnet server controls like listview formview worked on clientside and server side validations and created master pages filtering of the data of listview based on the role used ntier architecture created the business logic layer by using class libraries to interact with database modified the existing webservices like socialspirit news webservices events web and windows services created aspnet user controls to reduce the complexity of user interface design created dynamic queries stored procedures views and triggers in sql server for the database manipulation mizzou checkout the goal of the project is to develop a web application for checkout process similar to shopping cart for various departments who met the certain rules responsibilities used smpt server to send emails developed c class library to import the data from the csv file to system lim service for late fee assessment access to page based on the role role based authentication personalized email for outlook the goal of the project to give students to customize their outlook email education master of science computer engineering present university of missouri － state gpa gpa computer engineering gpa bachelor of technology electrical and electronics engineering may jawaharlal nehru technological university india gpa gpa electrical and electronics engineering gpa skills aspnet vbnet active directory adonet dreamweaver web development agile ajax html ide java javascript jquery analyst application development approach budget c c catalogs charts css checkout process client clients data warehouse database dcl eclipse edit editor email estimating features frame functional logic meetings access c excel outlook power point windows window microsoft word network operating system page pdf programmer programming progress quality qa research scheduling scrum sdlc software development sorting sql sql server tables tutoring user interface design utilities validation visual studio website

business development specialist summary retirement benefits specialist with over years experience administering benefits for large corporations and government employees delivering solutions at varying levels as they pertain to the diverse knowledge base of the employees i assist have extensive experience in delivering benefit plan rules and regulations as well as federal and state laws to a diverse population highly detailed and self motivated who is detail oriented and well organized experience business development specialist apr to may company name － city state contacted prospective customers from internet inquiries or unsold showroom visits at capital ford to determine reason for not purchasing a vehicle attempted to reschedule an appointment with a salesperson to complete transaction cashieroffice support staff apr to feb company name － city state assisted customers with purchases maintained daily deposits dispersed trucks to surplus pick up requests through spms system maintained inventory answered incoming calls researched any inventory items and their disposal maintained departmental purchase files as well as daily receipts and pick up requests data collection interviewer mar to apr company name － city state the survey examines access to the health system health status and health determinant characteristics of ohios medicaid program for medicaid eligible and non medicaid populations made outbound calls to respondents to conduct social science survey using a script and adding the data collected from the respondents into computer system while speaking to the respondent retirement case administrator oct to sep company name － city state conducted benefits administration for benefiteligible employees obtained missing information when needed from companies hr departments and verified data if necessary as well addressed inquires from employees regarding retirement process and eligibility issues reviewed federal and state laws to confirm and enforce company compliance answered employee questions regarding retirement and resolved any issues contacted hr for any discrepancies in salary or other benefit driven data benefits counselor apr to mar company name － city state addressed customer service inquiries in a timely and accurate fashion regarding any and all retirement benefits assisted hr departments with information regarding eligibility and required documentation needed to process built customer loyalty by placing followup calls for customers who reported pension issues explained human resources policies and procedures to all employees assisted customer service with inbound and outbound calls regarding all retirement inquiries years in a row increased employee participation in the north carolina state employees combined campaign retirement benefits processor oct to mar company name － city state reviewed federal and state laws to confirm and enforce company compliance conducted benefits administration for benefiteligible employees processed pension and 401k payouts and balanced reports daily requested any missing documents if needed before processing contacted hr if necessary for any status change required documentation customer service representative oct to oct company name － city state addressed customer service inquiries in a timely and accurate fashion in call center environment maintained uptodate records at all times worked with upper management to ensure appropriate changes were made to improve customer satisfaction formulated and enforced service center policies procedures and quality assurance measures properly directed inbound calls in phone queues to improve call flow strictly adhered to federal and state guidelines for release of information processed applications payments corrections enrollment and endorsements researched coverage and premium options and supplied clients with the best coverage available retirement benefits counselor aug to aug company name － city state conducted benefits administration for up to benefiteligible employees of ibm until payments began reviewed federal and state laws to confirm and enforce company compliance answered employee questions regarding their pension and health insurance benefits and resolved any issues explained human resources policies and procedures to all employees contacted hr departments when necessary for any additional information if needed within my first year with fidelity investments i was awarded the outstanding customer service award for my work in the health and welfare research and resolution project hr generalist may to jul company name － city state resolved personnel issues regarding human resources matters needing clarification submissions and corrections assisted customer service with inbound and outbound calls regarding all hr inquiries worked on k administrationfmla and workers compensation claims and benefits assisted hr departments with eligibility questionsrules and regulations as well as status of previous inquiries senior benefits specialist may to mar company name － city state worked on k administrationpension and health insurance benefits for several fortune companies assisted customer service with inbound and outbound calls regarding benefits reviewed federal and state laws to confirm and enforce company compliance conducted benefits administration for benefiteligible employees benefits contacted various hr departments to verify eligibility as well as any status changes education associate of science science aug louisburg college － city state us science skills benefits administrator benefits benefits administration call center clients customer satisfaction customer service documentation fashion human resources hr ibm insurance inventory investments i access excel outlook word personnel pick policies speaking quality assurance research script phone

senior construction manager summary construction manager on site project manager   project manager versed in all aspects of project and personnel management resultsoriented and highenergy professional with a talent for leading by example and inspiring peak performance history in turning problemed subdivisions into profitable projects through delivery of cost savings solutions and alternative scheduling techniques that allowed for more even flow of construction decisive results oriented building professional offering years of experience in the construction industry with the last years focused on project management offering a range of talents in scheduling expediting customer service sales purchasing estimating land development construction techniques and safety driven by new challenges and desire to be successful in all endeavors excel in fast paced settings that require multi tasking to complete complex tasks summary of qualifications concrete estimation permit processing baseline schedules creation site safety coordinator safe job site setup building codes and regulations blueprint fluency power and hand tool operation residential construction specialist multi family construction specialist ms office proficient organized and detailoriented project budgeting cost control budgeting and forecasting customer relations specialist process improvement multiunit operations management risk management vendor sourcing quality assurance and control certified purchasing manager cpm purchasing and procurement unsurpassed work ethic resultsoriented cost reduction and containment contract management microsoft office suite expert productivity improvement work flow planning accomplishments centex homes mansfield farms suffolk virginia home subdivision mallory square chesapeake virginia home subdivision braddock landing chesapeake virginia home subdivision orchards at glenwood virginia beach home subdivision courthouse springs gloucester virginia home subdivision courthouse square gloucester virginia home subdivision eagle lake chesapeake virginia home subdivision eagle construction eagle pointe chesapeake virginia homes subdivision breeden construction llc cambria at cornerstone phase unit luxury apartment community cambria at cornerstone phase unit luxury apartment community red knot at edinburgh unit luxury apartment community aqua at 25th street unit luxury apartment community current project experience company name city state senior construction manager to hired to oversee construction of an award winning luxury apartment community in the town center area of virginia beach managed site from the clearing stages of land development through completion of the project in early the site consisted of buildings units fitness centers a clubhouse pools and several ground breaking amenities currently working on third project in four years with breeden construction llc carefully coordinated plans and specs using marketing programming standards facilitated processing of rfis submittals and samples among the general contractor the owner and the owners consultants educated general contractor personnel on the quality standards throughout the construction process trained the community service manager on turnover procedures quality standards and projectspecific systems orientation submitted all project closeout documents in accordance with the contract monitored the safety of all construction activities making onsite personnel safety the top priority company name city state senior construction manager to managed construction of an active adult community in chesapeake virginia responsible for managing superintendents while development was under construction reviewed time lines and project schedules and adjusted based on production responsible for construction budgets change orders payroll and subcontractor fund allocations contract review and negotiations with subcontractors site land development management during golf course alteration for new home construction drafted action plans and led meetings with department executives to review project status and proposed changes delivered status reports to stakeholders for budgeting and planning purposes collaborated with crossfunctional teams to draft project schedules and plans company name city state senior project manager to recruited to company by division president for the purpose of turning around projects that were behind schedule and over budget personally revamped schedules to make up for production failures and created an even flow system that allowed for more streamlined construction procedures managed multiple construction projects in hampton roads from land development to community completion homes were move in ready on average two weeks prior to closing and were always at or under budget served as the single point of contact for project scheduling and changes company name city state construction warranty manager to oversee construction of a multimillion dollar custom home subdivision in virginia beach responsibilities included scheduling contractors budget management quality control purchase orders customer service and payment to tradesmen after completion of work education ba business administration old dominion university city state business administration high school diploma first colonial high school city state honors graduate certifications cfc certification certified lead renovator storm water pollution prevention iicrc certification hvac aes norfolk cpr first aid rld certification osha awards and recognition manage construction of showcase home in homearama for dragas homes participated in the construction of two habitat for humanity homes in portsmouth virginia with centex homes jd power and associates award winner for customer service new home construction assist sales and marketing departments capture sales to be in the nation two consecutive years in the hampton roads division of centex homes successfully managed the construction of over homes while never missing a projected closing date and finishing homes at or under budget technical expertise construction project management project planning and execution purchasing and estimating blueprint revisions budget management materials management trade partner subcontractor and customer relations microsoft office microsoft project autocad sap construction management software

national marine fisheries service nmfs species observer objective looking for employment in an environmental engineering position that will help further my career while bringing my experience and education to the company as well summary a result driven diligent and highly accomplished professional with curiosity and creativity about the environment possessing over years experiences in environmental science develop solutions to resolve environmental problems taken part in water pollution control water recycling biological waste disposal and public health issues participated in the design of aquaculture wastewater treatment systems experienced in laboratory operations and safety procedures education phd soil water and environmental science university of arizona city state usa soil water and environmental science msc soil water and environmental science university of arizona city state usa soil water and environmental science diploma management university of london city state uk management bsc agriculture university of guyana city state guyana select one city state gpa graduate student travel award institute of the environment professional experience national marine fisheries service nmfs species observer to current company name city state monitor for sturgeons atlantic and shortnose and other endangered species found within the dredging area of the billion new ny bridge project monitor dredging decanting and offloading operations of dredge materials for sturgeons and other endangered species collect and record biological data length weight dna samples collect and process fish specimens for necropsy communicate observations and finding to new york state thruway authority nysta new york state department of environmental conservation nysdec and others when on site environmental research assistant to company name city state performed laboratory analysis of water for physical and chemical parameters such as algae temperature conductivity ph salinity dissolved oxygen nitrite nitrates and turbidity directed the western regional aquaculture center commercial farm tilapia feed trials prepared reports and present research findings collected biological samples and conducted proximate analysis protein lipid moisture and energy on fish tissue and feed samples acted as a liaison between the ua food products and safety laboratories montana state university and us fish and wildlife service bozeman fish technology center prepared reagents and media for use in the laboratory oversaw strict adherence to safety policies and procedures during testing managed the daily operations of the erl aquaculture greenhouse senior fisheries officer to company name city state conduct environmental assessment of aquaculture facilities prepared technical reports detailing findings and recommendations from assessments identified and solved environmental problems arising from aquaculture facilities affecting the safety of water and land controlled water pollution and handled solid waste management removed impurities and harmful discharge from the water developed techniques for water recycling conduct extension services and monitored over aquaculture farms to reduce environmental impacts of aquaculture managed the national aquaculture fish hatchery and laboratory performed laboratory analysis of water for physical and chemical parameters such as algae temperature conductivity ph nitrite nitrates salinity dissolved oxygen and turbidity for this and other aquaculture facilities fisheries officer to company name city state revamped the data collection program which led to the reduction of data gaps within the months and years examined and quantified the composition of fish species caught discarded and retained on commercial fishing vessels collected and analyzed biological and socioeconomic data among others on guyanas commercial marine species such as southern redsnapper lutjanus purpureus seatrout cynoscion virescens and bangamary macrodon ancylodon using models as specified by crfm wrote scientific reports and presented the findings of data analyzed to various stakeholders award university of arizona graduate student travel award institute of environment skills and expertise water quality testing wastewater treatment systems hour osha hazard recognition training for the construction industry microsoft office and microsoft excel

finance manager executive profile to work in an organization where i can put in best of my efforts which proves to be beneficial for the organization gives opportunities for professional and personal growth looking forward to work on a long term assignments in a corporate environment where i will get exposed to different working conditions there by excelling and enhancing my skills along with benefiting the organization to reach greater heights professional experience to presently working as finance manager at moevenpick hotel sukhumvit bangkok worked for ramada hotel and suites bangkok wyndham group 1st managed hotel in asia as a finance manager finance manager to deputy manager to company name star hotel visakhapatnam managing all the activities of finance department and also handled the administration mis budgets preparing management information statements and submitting to management preparing budgets for the coming years preparing statements and required statistical information for the board of directors meeting monitoring the expenses with budget submit to the management variance report with budget monitoring the inventories purchases obtaining competitive market price on periodical basis liaison with sales and marketing department for average daily rate from various market segments preparing month end report and financial reports for monthly management meeting monitoring the property insurance and relevant insurance matter submitting periodical statements to the financial institutions looking after the total financial matters of the organization cash flow control controlling food cost and beverage cost minimizing the expenditure and maximizing the profit without affecting the quality of service accounting maintaining cash bank books general ledger journal sundry creditors ledger sundry debtors ledger stores purchase journal cash transactions subsidiary ledgers preparing of trial balance profit loss account preparing of balance sheet after providing outstanding liabilities prepaid expenses etc preparing of interest schedules audit updating of books of accounts and preparation of statements for the conduct of internal audit and statutory audits audit finalization preparation of schedules bank reconciliation statement preparation of depreciation statement assets register preparation of foreign exchange statements for submission to bank liaising with auditors taxes vat withholding tax input and output vat and making payment to revenue department payroll tax making recovery from salaries and arranging for payment income tax preparing the computation statement and making tax payments accordingly personnel social security making recovery from employees salary arranging for social security payment associates medical insurance computers presently working on computerized accounting system computer training in data pro computers msdos lotus wordstar unix dbase having knowledge in informix 4gl programmes others besides the above work routine i am also looking after any liaison work with the outside agencies entrusted by the management education bachelor of commerce andhra university post graduate diploma financial management annamalai university financial management major field of study accountancy computer educations diploma from data pro computers visakhapatnam accounting package comanche ids tally touch key and sun msoffice from datapro computers visakhapatnam personal information name yjohn divakar fathers name late ykrupa rao date of birth nationality indian marital status married passport number j date of expiry address for communication soi siam mansion d1 sukhumvitklongtoey bangkok hobbies reading books and magazines listening music strengths i good communication skills ii good leadership skills self initiative iii aptitude for learning things quickly iv ability to work under pressure salary expected negotiable declaration i hereby affirm that the information in this document is accurate and true to the best of my knowledge date additional information personal information name yjohn divakar fathers name late ykrupa rao date of birth nationality indian marital status married passport number j date of expiry address for communication soi siam mansion d1 sukhumvitklongtoey bangkok hobbies reading books and magazines listening music strengths i good communication skills ii good leadership skills self initiative iii aptitude for learning things quickly iv ability to work under pressure salary expected negotiable declaration i hereby affirm that the information in this document is accurate and true to the best of my knowledge date 1st september place bangkok y john divakar skills accounting accountancy computerized accounting trial balance balance sheet bank reconciliation budgets budget cash flow competitive computer training dbase finance financial financial reports foreign exchange general ledger ids informix 4gl insurance internal audit ledger lotus managing market marketing msoffice mis msdos payroll personnel profit quality sales sun tax taxes unix wordstar

finance specialist summary highly motivated and resultsoriented professional with two years of experience in highpressure finance and accounting environments innovative and adaptive thinker who constantly seeks to improve efficiencies and profitability highlights variance analysis financial modeling superior time management account reconciliation advanced excel salesforce board report preparation q and k accomplishments reduced cost of processing payments in accounts payables by from approximately per check to per payment team leader for new development process purchase loan accounting and implementation of supporting saas evolv added to monthly income or approximately of ebt experience to current finance specialist company name city state added detailoriented resultsdriven and efficient mindset to finance team of five accounts payable prepaid expenses and fixed assets acquisition of riverside bank in december that increased total assets from million to million purchase loan accounting ma process that generated an additional of monthly income on the job learning opportunity that greatly improved troubleshooting and problem solving skills team leader in the implementation and use of software from primatics financial evolv coordinated with consultants primatics financial staff and coworkers to meet all project deadlines wrote procedures for monthly processing of purchase accounting and how to use the software responsible for the calculation of the fair value of the acquired loan portfolio for regulatory reporting q and k proofing editing and updating of financial tables led to the development of a strong ability to interpret key business performance metrics snl implementation team leader in use of snl webbased software saas that resulted in a live feed of general ledger data to be analyzed and transformed to a reportable format without reliance on access databases investment activity general ledger and bank account reconciliations to deposit operations associate company name city state four month bid with deposit operations department to gain an introduction to banking daily activities items processing ach file verification and incomingoutgoing wire operations general ledger reconciliations wrote and updated procedures to accounting associate company name city state accounts payable receivable process worked independently to set up an automated process in accounting system inacct interacted with irs representatives and researched regulations in regards to intmisc requirements reconciled lending bank account and booked principal and interest for loans receivable used salesforce core software to upload lending activity to intacct financial software booked realized and unrealized fx gains losses and hedging adjustments revaluated principal outstanding in foreign currencies due to monthly exchange rate fluctuations worked closely with controller to produce financial statements through accounting software intacct and not excel ensured consistency and accuracy of data relayed across multiple departments to community consultant company name volunteered in guatemala to help a microfinance organization improve community outreach performed marketing and sales campaigns with local entrepreneurs in rural communities empowered individuals by providing access to vital and affordable products ie glasses water filters and solar products managed team of eight to conduct sales and market research for solar products in urban and rural areas translated qualitative data into quantitative data in excel and used a powerpoint presentation to present our findings education bachelors of science finance bentley university city state gpa gpa deans list spring deans list fall presidents list fall major gpa academic achievements deans list spring deans list fall presidents list fall select one international business universidad de navarra city state spain study abroad program challenged personal boundaries by immersing myself in the spanish culture for an academic year embraced the opportunity to build new relationships by participating in a program where i knew no colleagues prior languages advanced spanish interests carpentry globalization international economics sailing social and economic development sports and technology skills accounting software accounts payable banking databases fixed assets prepaid expenses marketing and sales access excel microsoft office suite powerpoint oracle peachtree

o site leadprocess analyst summary i am seeking a position that challenges my current experience and grants the opportunity to make a measurable impact much of my experience is transferable specifically in the areas of business strategic planning process development problem resolution customer service attention to detail i also look forward to further developing my skills and talents within the contest of the organization i am a strong planner and problem solver who readily and easily adapts to change i work well individually or within the context of a team and consistently exceeds expectations able to manage multiple priorities and meet tight deadlines without compromising quality skills leadership development training  process development bank reconciliations office management conflict resolution complex problem resolution strategic planning records management performance tracking business recovery and sustainability interpersonal customer service spreadsheetsreports all forms of communication including verbal written and digital computer skills microsoft office suite workday program kronos regloginc arrow and cpi fidelity quickbooks accomplishments multiple awards for performance cut operating expenses by year over year by created new workflow process that enhanced efficiency reduced office expenses by finding smarter solutions for vendors suppliers and services five years of training on leadership development and mentorship completed over books on leadership people skills and business management ​ experience site leadprocess analyst city state company name sep to current developed organizational change management strategies reduced organizational operating costs by by streamlining processes conducted activitybased analysis of business processes and made recommendations based on the findings  responsible for a team of nine technicians drafted monthly financial reconciliations and forecasts identified bottlenecks and implemented new and improved processes and policies ensured that team member responsibilities were defined and understood managed projects coordinated meetings and served as primary liaison between client us bank and multiple internal groups to ensure clarity of goals and quality and adherence to deadlines tracked departmental output implemented corrective actions trained and supported users during new system implementations and upgrades computed recorded and proofread data records and reports established and maintained effective communication system planned directed and monitored regulatory operations ensure consistent and comprehensive investor protection implemented processes to streamline workflow created solutions in the areas of inventory production reporting and software upgrades that led to system improvements and streamlined processes communicated with customers employees and other individuals to answer questions and explain information carefully organized analyzed and prepared technical data reports to ensure proper workflow and productivity loan mortgage foreclosure promoted to inventory control manager company name sep to mar researched banking guidelines and statutory requirements to stay updated on new laws and applications actively recruited and oversaw training for all new department employees assisted seniorlevel credit officers with complex loan applications performed daily maintenance of the loan applicant database achieved proper compliance and accurate executive level reporting managing the flow of inventory on the work floor enforcing new government regulation and making sure my team members were in compliance with current regulation​ customers service working with all diverse wells fargo clientele acted as a liaison for multiple departments in creating a new standardized process connecting with attorneys on processing foreclosures in terms and the conditions examination of files to ensure there are no errors missing information or invalid information answering enquiries by telephone in writing or by email addressed and resolved nonroutine complex and unexpected variances ensuring all files meet compliance problem solving to resolve inaccuracies reviewed held up loans for reexamination and recommended appropriate action reported the results of loan reviews including deficiencies and irregularities provided corrective action plan for problematic loan situations analyzed documentation for evidence of deficiencies lifetime fitness jul to sep supervisor of the hospitality and operations department overseeing employeeshelp employees meet and exceed company standards provide administrative support for various departments including answering telephones assisting visitors and resolving a range of administrative problems and inquiries workday wage profiles pto hr kronos time clock software time clock management coordinate various staff for operational support activities of the unit serve as a liaison between departments and operating units in the resolution of daytoday administrative and operational problems provide uncompromising customer service to all patrons of the club coordinated multiple departments to plan meetings established strong relationships to gain support and effectively achieve results earned excellent marks on performance reviews with citations for excellence in areas including work accuracy and quality ability to learn and master new concepts positive work ethic and commitment to providing unsurpassed service all qualities that will further keep work with fellow colleagues education and training diploma burnsville high school biochemistry and entrepreneurship university st thomas st paul minnesota biochemistry and entrepreneurship  working progress john maxwell leadership training ​ part of cepcontinue education program receive cutting edge education on bussiness ownership leadership skills people skills and entreprenuership thought process on training on creative thinking goal setting and excecutions ​ ​ leadership team development attend four conferences annually conferences focus on leadership teamorganization dynamics business and organizational leadership business thought process strength devotement and focus also part a monthly leadership book ie irrefutable laws of leadership skill with people personality plusetc extra desirable qualifaction bilingual skills kiswahili fluent in speaking and writing kiswahili  language is widely spoken and understood throughout multiple african countries including kenyatanzania somalia ethiopia malawi etc cultural competency worked with people from hmong culture with heavy interactions in both wells fargo and kern i have also worked with somali and ethiopian culture leisurely and professionally

organizer and capacity building strategist experience organizer and capacity building strategist company name city state civil rights and disability advocate advocate for people with disabilities with school regional centers and agencies conduct case review of client issues research state and agency violations develop strategy and provide technical assistance for clients to obtain positive outcome attend ipp iep and mediations with clients as advocate keep case file summary and all necessary documents for referral to attorney if necessary convened nclr member organizations to develop statewide action strategies developed advocacy materials and organize actions and campaigns provided training and technical assistance coordination organizations advance policy special education advocate to company name city state researched client issues and manage legal correspondence completed outreach and training on disability and special education rights wrote media releases for organization events and training strategized positive outcomes with attorneys and staff community organizerfounder to company name city state wrote grant proposals business plans and press releases presented strategic plan and goals to a variety of audiences organized constituents around special education environmental and health issues collaborated with local community leaders and organizations designed and taught advocacy skills training program to over parents annually secured over 100k in funding for parent advocacy training programs community organizer to company name city state trained constituents on civil rights and education issues pertaining to latino children promoted selfdetermination of families and communities collaborated with community leaders and organizations around education policy issues strategized with attorneys and staff on organizing campaign legal advocate to company name city state trained constituents on disability and special education rights managed caseload of clients with disabilityrelated issues strategized positive outcomes with attorneys and staff maintained working knowledge of current disability laws and legislation family advocate to company name city state developed and presented workshops for professionals on needs of highneeds families worked with homeless families to obtain housing facilitated cooperative working relationships with other agencies served as internal consultant to team on special education and disability laws facilitated cooperative working relationships with other agencies provided technical assistance to families on policies and procedures education jd organizational communication nonprofit management st edwards university peoples college of law city state organizational communication nonprofit management interests board member advocacy kids virginia beach va current board member copaa council of attorneys parents advocates current cofounder ichi villa autism alliancenortheast los angeles autism parents current founder latina mami los angeles special education legal clinics current member community now radio show host mamis of color radio show fm board member texans for midwifery graduate partners in policymaking election committee chair and board member koop radio special education citizens advisory committee bilingual committee committee member march of dimes program services publications nclr latino leadership institute training understanding your childs special education rights disability civil rights throughout the ages disability and domestic violence survivors the emotional aspects of working with parents of children with highneeds the needs of diverse families organizing around issues affecting your community national workshops presented special education representation from a social justice and civil rights perspective copaa conference san diego ca xicana mamihood activism responses to violence in our families and communities incite radical feminists of color color of violence conference chicago il additional information awardshonors latina mami collective featured in article by dr cristina herrera in the 21st century motherhood movement published by demeter press recognized in latina magazine as inspiring latina named one of austins women we love by austin monthly magazine ernst and young social entrepreneur of the year finalist mamis of color radio show named koop social justice program of the year other community involvement board member advocacy kids virginia beach va current board member copaa council of attorneys parents advocates current cofounder ichi villa autism alliancenortheast los angeles autism parents current founder latina mami los angeles special education legal clinics current member community now radio show host mamis of color radio show fm board member texans for midwifery graduate partners in policymaking election committee chair and board member koop radio special education citizens advisory committee bilingual committee committee member march of dimes program services skills agency attorney business plans consultant client clients detail oriented grant proposals legal materials organizing policies press releases problem solving skills research strategy strategic technical assistance training programs workshops

recruiting and hr manager summary experienced corporate recruiter who is selfmotivated results driven highly responsive and able to prioritize effectively to accomplish multiple tasks and stay calm under pressure offering over years of recruiting human resources and staffing experience with a bachelors degree in human resources management experience with full lifecycle recruiting of qualified it professionals including college graduates experienced software developers businesstechnical consultants sales executives project managers and executive level staff highlights excellent interpersonal communications and negotiation skills proactive and creative sourcing strategies full lifecycle recruiting infor talent management thrive in a fast paced environment knowledge of eeoaa regulations experience with online recruiting sources college recruiting extremely adept working with multiple hiring managers comfortable handling high requisition load onboarding new hire orientation hr management adp workforce now benefits administration strong ms office skills including word excel powerpoint and outlook experience recruiting and hr manager to current company name city state enavate provides business consulting and industryfocused enterprise software solutions based on the microsoft dynamics ax and crm platforms with a full range of services including professional services maintenance and support through its wholly owned subsidiary celenia global services the company also provides consulting and software development services to microsoft dynamics enterprise clients isvs and vars worldwide recruitment onboarding responsible for managing and leading the recruitment process to meet the various staffing goals across all levels of the enavate and celenia north america organization development deliveryconsulting salesmarketing operations program management managed services and shared services departments develop recruitment strategies to achieve required staffing levels manage all recruiting activities for open positions to include sourcing screening interviewing selecting and hiring candidates create streamline improve and update recruiting process procedures forms and tools maintain partnerships with hiring managers to determine characteristics criteria and needs of opennew positions ensures there is an understanding of the job presented in reference to its requirements and the type of candidate sought work with hiring managers and appropriate business unit leaders to develop specific recruiting plans for each open position meet with leaders on weekly basis if needed to give updates and review applicant tracking spreadsheet    execute sourcing strategies resulting in obtaining qualified candidates including developing job posting content posting jobs internally and externally perform online searches and utilize online resources create and update job descriptions as needed in cooperation with hiring managers maintain and continue to develop and improve the company career page review resumes and qualifications for appropriateness of skills experience and knowledge in relation to position requirements prescreen candidates through resumeapplication and phone screen process  compile and present prescreening information and feedback to hiring managers and collaborate in decision to move forward with selected candidates coordinate with candidates and hiring managers to schedule phone and onsite interviews provide accurate and inspiring information to candidates about the company and position support hiring managers through the interview process including use of interview guides and forms and coaching on interview techniques and behavioralbased interviewing methodologies develop and conduct training programs for hiring managers and staff designed to improve recruiting and hiring efficiencies direct the efforts of employment agencies and search firms including negotiating and controlling employment related fees develop and maintain professional relationships with college university and community college placement offices as a source to generate qualified applicants manage and coordinate all communication with passive and active candidates participate in development of annual recruiting budget perform reference and background checks on selected candidates and review results with hiring managers coordinate and help to present offers of employment to selected candidates  coach hiring managers on process of extending verbal offers and negotiations oversee the onboarding process for all new hires within the enavate and celenia north america locations to include coordinating all new hire training sessions with appropriate bu leaders and ensure all onboarding steps are completed identify gaps in the hiring process and continuously work with others to improve processes introduce new methodologies and measure progress human resources create and participate in new hire orientations ensure all current and new employees are provided with information about company policies employee handbook job duties working conditions wages opportunities for promotion and employee benefits administer the benefits package covering medical dental vision cobra fsahsa and basicvoluntary life insurance and comprehensive k plan for all north america employees devise timeline for payment of all benefit premiums coordinate payment of k remittance with accounting department assist in analyzing and modifying compensation and benefits policies to establish competitive programs and ensure compliance with legal requirements manage and keep track of pto for all na employees handle termination processes including the setupremoval of benefits conduct exit interviews as part of the companys employee exit plan  oversee and administer the payroll process for north america ensuring that payroll is submitted successfully accurately and in a timely manner foster an environment of good employee relations and customer service throughout the organization perform quality work within deadlines with or without direct supervision interact professionally with other employees and customers work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations talent acquisition specialist to company name city state responsible for the recruitment of shift supervisors assistant general managers general managers area managers and regional operation managers across over locations throughout the us carried a requisition load of over openings nationwide in charge of sourcing talent through careerbuilder linkedin recruiter indeed and snagajob execute legally complaint job postings to all internet sites perform refreshes and removal as required review applications and resumes and determine if they are a potential fulfillment of a position conduct phone screens interviews background and reference checks provide feedback on candidates to hiring managers agencies andor directly to candidates generate offer letters and communicate with hiringarea managers at multiple locations and executive level staff on recruiting efforts and strategy responsible for evaluating and implementing all recruiting best practices and strategies in conjunction with leadership team provide virtual support and direction for field restaurant management team train restaurant managers and multiunit managers on effective recruiting strategies keep track of candidates through infor talent management online applicant tracking system and careerbuilder talentnetwork help to develop new recruitment initiatives to satisfy the needs and demands of the business and increase recruiting effectiveness manager of employee recruitment developmentrecruitment specialist to company name city state the john constanza institute of technology provides education software and consulting services to leading manufacturing corporations worldwide and considered the leader in demand flow technology responsible for the recruitment of experienced software developers software testers sales managers senior manufacturing consultants and executive level staff lead consultants through the full recruiting lifecycle conducted phone screens onsite interviews extended employment offers and negotiated salary when necessary conducted recruiting searches via internet employment ads career fairs and administered the employee referral program handled all employee issues for the denver office employees conducted exit interviews and kept track of performance evaluations and status changes prepared monthly erd reports for the executive board which included current employee headcount eeoc statistics recruiting activity staffing report new hires terminations source trends budget vs actuals managed the erd department which included supervising the hr generalist and benefits administrator regional hr managerrecruiter to company name city state provides business and technical consulting custom software application development and systems integration solutions for clients in the energy utilities communications and financial markets acted as regional hr manager for the denver office employees which included conduct all new hire orientations and exit interviews handle all employee issues and hr administration coordinate and participate in new hire training benefits coordination training and leave administration and visa processing at the localregional level input data and any changes into the hris system participated in weekly management staffing meetings and drove the staffing initiative for the denver office created and managed staffing pipeline report matched opportunities and staff on upcoming projects and supported communication between managers responsible for the recruitment of experienced software developers technicalbusiness consultants project managers and it professionals for the denver office represent lcg at professional career fairs place employment ads conduct internet job searches and handle all employee referrals lead candidates through the recruiting lifecycle conduct initial phone screens closing interviews extend offers to all fulltime parttime admin temp and contract to hire employees for the denver office establish relationships with contracting agencies and act as primary contact for the denver office advise managers on employee policies and guidelines corporate recruiterstaffing to company name city state international business and information technology consulting firm specializing in business reengineering custom software development change management systems integration and implementation responsible for the recruitment of technical and functional it professionals from college and open market represented ams at professional job fairs college campuses and special recruiting events reviewed thousands of college resumes to determine preselects for campus interviewing schedules created training curriculum and materials for our college brown bag interview presentations traveled to over different colleges and universities to conduct campus interviews and participate in campus presentations facilitated weekly resolution meetings with interviewers and managers to make hiring decisions traveled extensively to redwood city ca to lead the college recruiting efforts of this new telecom college hire location worked as part of the denverbased recruiting team as a recruiter in all aspects of the hiring process acted as staffing coordinator for the telecommunications industry group which included informing the staff of available assignments and helping them to understand the staffing process ensured that the professional staff was being challenged and leveraged optimally attended weekly staffing meetings with department managers to discuss available staff and business needs created and maintained ongoing staffing pipeline report human resources coordinator to company name city state coordinated the recruiting process setup interviews screened candidates and extended job offers conducted new hire orientations handled employee inquiries regarding health dental 401k hr issues and company policies assisted with employee spending accounts and benefits administration input employee information into automated hris database developed and administered service award program for employee appreciation planned and coordinated company sponsored programs such as the annual blood drive health fair and employee store education bachelor of science management of human resources colorado christian university city state us license colorado real estate brokers armbrust real estate institute city state us skills recruiting staffing training college recruiting sourcing phone screens interviewing negotiation recruiting events new hires onboarding hrisats hr administration employee issues terminations recruiting best practices performance evaluations eeo human resources management ms office suite

healthcare instructional assistant experience healthcare instructional assistant to current company name – city state perform g tube feedings and straight catheterization procedures on special needs and generaleducation elementary school students assist teacher in k classroom setting up workstation implement lessons taught by the teacher monitoring students behaviors utilizing positive and negativereinforcement follow iep collaborate with instructional assistants aba interventionists teachers andpsychologist instructional assistant to company name – city state work with general education and special needs students k in a classroom setting monitoringdifferent behaviors utilizing positive reinforcements enforcement redirecting students utilize tokensystem teaching independence implementation of lessons taught by teacher collaborate with ateam of teachers psychologists and instructional assistants working towards iepgoals of the student work and setup academic group workstations tutor students on basic assist students withhygiene as needed acting clerk nursing attendant to company name – city state worked n a clinic registering incoming patients for clinic appointments answer inquiries overtelephone regarding patients appointment update patients demographic information into computersystem scheduled surgeries input services rendered by physician using diagnosis code for properpayment of services ordered supplies faxed clerical duties work history healthcare instructional assistant to current company name – city state perform g tube feedings and straight catheterization procedures on special needs and generaleducation elementary school students assist teacher in k classroom setting up workstation implement lessons taught by the teacher monitoring students behaviors utilizing positive and negativereinforcement follow iep collaborate with instructional assistants aba interventionists teachers andpsychologist instructional assistant to company name – city state work with general education and special needs students k in a classroom setting monitoringdifferent behaviors utilizing positive reinforcements enforcement redirecting students utilize tokensystem teaching independence implementation of lessons taught by teacher collaborate with ateam of teachers psychologists and instructional assistants working towards iepgoals of the student work and setup academic group workstations tutor students on basic assist students withhygiene as needed acting clerk nursing attendant to company name – city state worked n a clinic registering incoming patients for clinic appointments answer inquiries overtelephone regarding patients appointment update patients demographic information into computersystem scheduled surgeries input services rendered by physician using diagnosis code for properpayment of services ordered supplies faxed clerical duties education masters health education touro university worldwide city state masters health education bachelors healthcare administraton touro university worldwide city state associate social behavioral sciences los angeles southwest college city state bachelors degree healthcare administration at touro university i had the opportunity to develop the skills and experiencenecessary to succeed in public health and health education positions examples of my relevant highlights cpr microsoft excel microsoft office child care organizational skills teaching filing english customer service excel developmental disabilities experience microsoft word certifications and licenses academic basic catheterization child care clerical cpr critical thinking customer service developmental disabilities diagnosis english filing health education microsoft excel excel microsoft office microsoft word organizational skills organization skills public health teacher teaching telephone verbal communication written skills cpr microsoft excel microsoft office child care organizational skills teaching filing english customer service excel developmental disabilities experience microsoft word certifications and licenses academic basic catheterization child care clerical cpr critical thinking customer service developmental disabilities diagnosis english filing health education in k microsoft excel excel microsoft office microsoft word organizational skills organization skills public health teacher teaching telephone verbal communication written additional information authorized to work in the us for any employer summary providing general administrative backup and other duties more than years of clerical support familiar and experienced with electronic filing systems various document management technologies and scanning experience knowledge of filing systems and standards proficiency working with document management systems able to multitask and efficiently manage changing priorities excellent organizational and analytical skills with attention to detail

industrial engineering intern profile outstanding productivity as high potential project supervisor and design engineer solid analytic and communication skills to resolve complex problems quickly and efficiently dynamic team leader with frontline experience in motivating team workers towards achieving specific goals handson experience in data analysis discrete event simulations manufacturing processes process improvement machine shop practices welding and fabrication and quality control exceptional project management skills utilizing customer commitment team work communication planning and organization to achieve excellence skills c aspnet visual basic ms visual studio ms office suite word excel project powerpoint access outlook visio simulations using witness13 and simio erpsap sasstat autocad accomplishments liaised with group to modify and improve overall product performance eliminated machine defects through recommendation of machine adjustments prepared plans and layouts for equipment or system arrangements and space allocation prepared sheet metal fabrication drawings modifications and commercial specification drawings in compliance with industry standards met with customers to help design custom entertainment centers china cabinets mantels and kitchen cabinets for residential homes supervised and directed over employees on electronics designs that resulted in production yield improvement which later translated into 200k in company revenue supervised project production efforts to ensure projects were completed to company standards on time and within budget constraints created presentation materials for sales customer relations and management purposes tested equipment to ensure compliance analyzed data and provided recommendations which resulted in adoption of new costsaving equipment saved on supply costs by working closely with suppliers to ensure components met department quality standards performed data collection and statistical analysis that resulted in sound recommendations that were adopted by department professional experience industrial engineering intern to company name city state successfully redesigned and redeveloped existing company labor system application using visual basic that resulted in additional functions that aid labor hours update and easy computation of staff payroll performed onsite data collection applied statistical techniques to process and analyze collected data and developed statistical distributions that are applied to simulation models assisted in creating and developing customized model animations and discrete event simulations and analysis using simio for salt lake city airline project industrial engineer to company name successfully redesigned equipment layout and process flow that reduced cycle time and increased throughput using employee feedback process design visual management 5s technique and cell technology assisted in capital budgetingreturn on investment roi analysis and ensured program expenses are charged correctly and researched and provided reasons for any discrepancies performed ergonomics assessments and made improvements on manufacturing methods to maintain a safe less stress and productive work environment trained and guided technicians in lean and continuous process improvement methodologies including kaizen 5s standardized work line balancing and value stream mapping in woodwork operations industrial engineer to company name successfully revamped workstation layout implemented ergonomic philosophy and 5s methodologies in equipment placing and material handling to ensure stress minimization and safety this resulted in reduced cycle time and increased productivity developed executed and managed capital project plans related to newexisting manufacturing processes conducted research and development investigations to develop and test new manufacturing equipment processes and methods successfully carried out new equipmentfacility layout design and analysis ahead of schedule saving company n4907m improved work methods and maintained time standards using methods time measurement mtm stopwatch time studies and work sampling studies including standardized work implemented process control plans by reducing nonvalue added activities within cell this led to reduction in overall lead time assisted with design of manufacturing systems tools and fixtures per specifications resulting in reduction in material loss and reduction in ergonomic related operator injuries improved existing manufacturing procedures and developed new procedures for possible application to current production problems using dmaic value stream mapping verified production operations and product quality with design specifications established procedures and customers requirements performed monthly lean assessment and audits to ensure compliance designed implemented and documented standard work instructions swis and standard operating procedures sops for employees about updated engineered standards participated and supported company initiatives such as new product development lean manufacturing and continuous process improvement performed machine shop operations using manual and cnc lathe machines boring machine and grinders manufacturing quality engineer to company name city performed inspections checks tests and sampling procedures of incoming materials sub assemblies or finished company products according to standards and specifications and documentation of results in ncr and qc reports reduced quality issues by during fy05 for critical machine components by developing root cause analysis and implementing correctivepreventive actions capa conducted and documented process environmental and quality control system audits and creation of audit finding reports using written procedures iso and iso as audit standards education and training master of science industrial and manufacturing engineering december university of texas arlington city state gpa gpa gpa industrial and manufacturing engineering gpa gpa bachelor of engineering materials and metallurgical engineering june federal university of technology state materials and metallurgical engineering certificationpmi certified project management professional pmp july certifications lean manufacturing techniques six sigma methodology statistical process control earned value management analysis continuous improvement techniques cost estimation and project feasibility analysis inventory control supply chain and logistics management time and motion studies safety engineering fta fmea product development and design interests member institute of industrial engineersmember tau beta pi engineering honor societyvolunteer mission arlington arlington texas additional information honors and activities g t stevens jr alumni scholarship award ut arlington april alpha pi mu industrial engineering honor society award ut arlington april member national society of black engineers member institute of industrial engineers member tau beta pi engineering honor society volunteer mission arlington arlington texas skills aspnet autocad budgeting cnc continuous improvement data collection product development and design documentation erp grinders inventory control iso languages lathe layout layout design logistics materials access c excel ms office suite outlook powerpoint word new product development payroll philosophy process improvement process design processes project management project plans quality quality control research safety sap sas simulation six sigma sql statistical process control supply chain visio visual basic visual basic ms visual studio written

mechanical engineer summary years and months experience as mechanical engineer in the operation and maintenance of boilers swimming pools deep well pumping stations and incinerators years experience as mechanical engineer section head in the operation and maintenance of water treatment plants sewage treatment plants sewage lifting stations deep well pumping stations swimming pools raw water pumping and distribution stations years experience as lead man in the operation and maintenance of gas turbine power plant years experience as sewage treatment plant operator years experience as diesel generator set operator years months experience as merchant ship electrician year experience as assistant electricianwiper in merchant ship year experience as textile weaving supervisor highlights pump and piping systems motor control panel operation and maintenance of sewage treatment plants and sewage lifting stations operation and maintenance of reverse osmosis plant with plc controls operation and maintenance of swimming pools operation and maintenance of boilers incinerator and gas turbine power plant operation and maintenance of deep well pumping station operation and maintenance of diesel engine driven generator sets power plant accomplishments our ship was in trouble when the right terminal shaft of the woodward governor that connects the governor to the injection pumps was broken while we were somewhat near the aleutian island in alaska the emergency speed of the ship was activated but that is too slow i suggested to modified the linkage connection by using the left side terminal shaft of the governor then we were able to reach safely the port of ketchikan alaska when the power turbine blades of one of our gas turbine engine were all broken our chief engineer asked me if we can replace it this procedure were never done before me i studied the video and bought a hydraulic jack and fabricate special tools so that we can separate the compressor from the combustion chamber we recorded the hydraulic pressure when we had loosen the nut of the long stud bolt that hold the compressor and the combustion chamber we used the same pressure when we put it back there was a power outage after the resumption of the power supply we lost the program of the plc that controls our reverse osmosis plantsince we dont have the program we temporary convert the control by installing relays magnetic contactors and timers and rewire it so that all sensors will function to protect the equipment and resume our much needed operation experience mechanical engineer to company name city state supervise in the operation and maintenance of units of boilers swimming pools deep wells and incinerators changed the two sand filters and installed new chlorine dosing system on the new infantry swimming pool size of pool feet by feet installed new deep well pumps and conducted the testing and commissioning monitor the work of the waste water treatment plant contractor in the installation of pumps and machines and also in the testing and commissioning supervise in the installation of swimming pool pumps heaters surface skimmers and in changing the inlet diffusers supervise in the installation of boilers and water softener for a small laundry in one of our satellite camp mechanical engineer section head to company name city state over all incharge in the operation and maintenance of water treatment plants waste water treatment plants sewage lifting stations deep well pumping stations and swimming pools supervise in the excavation and installation of sewer line from the workers accommodation up to the waste water treatment plant with two lifting stations monitor and supervise in the excavation and installation of upvc pipes for potable water and irrigation water in the officers housing villas replacing the old corroded and weak pipes review all the proposals of the different contractor for the new water treatment plants and submit recommendations to the officer incharge check our daily weekly and monthly reports that includes also the water analysis of the raw and product waters of the waste water treatment plants and the water treatment plants inspect the work of the contractor that digs and bore new wells and also in the installation testing and commissioning of deep well pumps education graduate mechanical engineering course feati university city philippines mechanical engineering course affiliations former member of philippine society of mechanical engineers skills electromechanical skill trouble shooting installation of pipes and pumps problem solver design of controls for pumps and motors installation of swimming pool heaters

apparel associate summary an organized detailoriented and conscientious self starter able to learn and adapt quickly to new skills also able to strategized and prioritize effectively to accomplish multiple tasks and stay calm under pressure skills adaptability strong work ethic time management selfconfidence handling pressure creativity communication team work motivation cash register typing basic computer skills customer assistance skills cashier customer assistance sales stock experience apparel associate aug to current company name － city state stocking and zoning apparel and housewares merchandise recruiting assistant oct to may company name － city state sealingmailing off letters to football recruits making prints or copies of letters andor paperwork signing recruits and families in for game day cashierstocker dec to sep company name － city state  assisting customers in finding what they need recovering sales floor and keeping the store clean and organize so the shoppers can have a better and easier shopping experience make customer purchases andor returns cashiersales associate may to aug company name － city state assisting customers in finding what they need recovering sales floor and keeping the store clean and organize so the shoppers can have a better and easier shopping experience make customer purchases andor returns education and training business adminstration south louisiana community college － city state business administration university of louisianalafayette － city state salmen high school － city state activities and honors 21st century summer camp years

marketing and special events coordinator summary detail oriented organized and personable event coordinator relocating from the west coast in depth understanding of the value of planning and confirming details of events to ensure success brings over years of experience and lessons learned to ensure all elements of an event come together smoothly  core qualifications vendor and subcontractor negotiationsrelations combination of big picture thinking and attention to detail relationship building prioritization clear communications with all parties time line of required actions for successful event  skills desktop publishing software microsoft office suite tech savvy and able to learn new software quickly and efficiently experience to current marketing and special events coordinator company name － city state plan and manage weekend seminars social retreats fundraisers and gala dinners from concept to completion design all marketing materials brochures and fliers for conferences and events developed marketing strategy based on knowledge of establishment objectives and market characteristics maintain and update company website on a daily basis to special events and public relations intern company name － city state worked on media planning and corporate budget management created and maintained the companys calendar of events communicated with many vendors and publications on pr events assisted in planning retail and wholesale events nationwide to bronx and central park zoo special events intern company name － city state shadowed special event coordinator on multiple special events such as the annual gala and corporate outings assisted event sales manager in walkthroughs and dayofevent logistics to public relations intern company name － city state expanded website traffic through implementation of public relations support contacted potential clients through internet blogging represented and promoted the company to potential clients at media related event to assistant manager company name － city state pitched creative and original ideas to clients on a regular basis for potential events met customers needs in a fast paced environment to maintain positive client relationship designed and built samples for events and arrangements for sale education bba fashion marketing and special events lim college － city state gpa magna cum laude sigma beta delta international honors society member

air freight agent summary air freight agent emphasizing quality customer service and aircargo services hardworking and willing to work a flexible schedule including weekends and holidays highlights safetyoriented team player skilled multitasker safety checks organized security checks staff training and development accomplishments increased airline revenue from all known shipper for all outbound and inbound freights and indirect air courier customers experience to air freight agent company name city state accepting booking inspecting and tracking outbound and inbound cargoes checking import export documentation to determine cargo contents and classifying goods into different fee or tariff groups using a tariff coding system contacting vendors to resolve problems with shipments determining method of shipment and preparing bills of lading invoices and other shipping documents entering shipping information into a computer by hand or by using a handheld scanner that reads bar codes on goods handling special commodity shipment according to tsa cbp and faa regulation direct or participate in cargo loading in order to ensure completeness of load and even distribution of weight verify and monitor all inbound freights and transferred cargoes from different freight forwarders preparing daily reports on all transactions providing front counter and direct customer service to all vendors and shippers inspecting and screening of all outbound freights accordingly handlinginspecting and preparing all dangerous goods documents human remains and live animals shipments assisting customers and arranging for pickup of freight and delivery to loading platform notifying consignees on arrival of shipments and arranges for delivery to consignees preparing manifest to accompany shipments and notifying shippers of delays in departure of shipment to cargo agent company name city state my responsibilities include tendering accepting booking inspecting and tracking outbound and inbound cargoes checking import export documentation to determine cargo contents and classifying goods into different fee or tariff groups using a tariff coding system contacting vendors to resolve problems with shipments determining method of shipment and preparing bills of lading invoices and other shipping documents entering shipping information into a computer by hand or by using a handheld scanner that reads bar codes on goods handling special commodity shipment according to tsa cbp and faa regulation direct or participate in cargo loading in order to ensure completeness of load and even distribution of weight verify and monitor all inbound freights and transferred cargoes from different freight forwarders preparing daily reports on all transactions providing front counter and direct customer service to all vendors and shippers inspecting and screening of all outbound freights accordingly handlinginspecting and preparing all dangerous goods documents human remains and live animals shipments assisting customers and arranging for pickup of freight and delivery to loading platform notifying consignees on arrival of shipments and arranges for delivery to consignees preparing manifest to accompany shipments and notifying shippers of delays in departure of shipment to cargo agent company name city state my responsibilities include tendering accepting booking inspecting and tracking outbound and inbound cargoes checking import export documentation to determine cargo contents and classifying goods into different fee or tariff groups using a tariff coding system contacting vendors to resolve problems with shipments determining method of shipment and preparing bills of lading invoices and other shipping documents entering shipping information into a computer by hand or by using a handheld scanner that reads bar codes on goods handling special commodity shipment according to tsa cbp and faa regulation direct or participate in cargo loading in order to ensure completeness of load and even distribution of weight verify and monitor all inbound freights and transferred cargoes from different freight forwarders preparing daily reports on all transactions providing front counter and direct customer service to all vendors and shippers inspecting and screening of all outbound freights accordingly handlinginspecting and preparing all dangerous goods documents human remains and live animals shipments assisting customers and arranging for pickup of freight and delivery to loading platform notifying consignees on arrival of shipments and arranges for delivery to consignees preparing manifest to accompany shipments and notifying shippers of delays in departure of shipment education as liberal arts business college of micronesia city state liberal arts business skills customer service delivery documentation inspecting coding scanner shipping

realtor professional summary motivated real estate professional with years of experience versed in all aspects of real estate time management negotiation conflict resolution property management asset and portfolio management and administrative functions core qualifications ut real estate license accredited buyer representative reo and foreclosures traditional real estate short sales asset management title and escrow leadership conflict management negotiation experience to current realtor company name － city state manage the entire process of selling real estate minimized losses on foreclosures through analysis management marketing and liquidation of real estate owned properties by clients and investors evaluated economics of the property including bpo and appraisal analysis for monthend figures and the best marketing disposition plans prepare listings sales contracts counteroffers for negotiation with the banks negotiated sellers deficiencies to be waived with financial institutions and others who had a vested monetary interest in the property provided marketing direction to brokers and monitored the performance of outside agents evaluate preforeclosure bpos and appraisals to assist in bidding and buydown analysis communicate with clients to understand their property needs and preferences negotiate contracts on behalf of clients ensure that the legal formalities are completed prior to closing dates to inhouse realtor company name － city state buyers agent for restore utah successfully negotiated and closed mls transactions during my one year contract identified long term value in properties prepared documents such as representation contracts purchase contracts and estimated settlement statements evaluated properties established values and developed marketing strategies that maximized sales proceeds reduce marketing time monitored multiple databases to keep track of all company inventory to sr reo asset manager company name － city state effectively managed the marketing of reo assets according to a specific time lines while focusing on lowering loss severity monitored the eviction process negotiated cashforkeys with occupants evaluated properties established values and developed marketing strategies that maximized sales proceeds reduce marketing time supervised brokers to ensure that properties were being marketed according to client standards managed third party vendors and obtained bids overseeing repairs and maintaining properties negotiated contracts based on the best interests of clients met all monthly and quarterly sales goals to tax research analyst company name － city state produced tax reports for builders and title companies extensive file management and maintenance performed tax research including the research of all and act bonds including melloroos tax assessments for the state of california delivered tax reports on time per clients and customer time constraints to licensed title and escrow officer company name － city state actively communicated and assisted realtors mortgage bankers and loan officers with real estate transactions of all types maintained connections with sellers and buyers financial institutions homeowners associations and other institutions that had vested interest in the properties prorated fees such as real property taxes per the contract and prepared the settlement statements and loan documents reviewed documents ensuring all conditions and legal requirements were fulfilled coordinated inhouse and outside closings to realtor bpo specialist accredited buyers specialist company name － city state negotiated facilitated and managed real estate transactions followed up with prospective buyers regarding incentives from the builder and new developments in the surrounding area developed and maintained a list of properties suited to different needs and budgets managed contracts negotiations and all aspects of sales to finalize purchases and exceed customer expectations negotiated contracts on behalf of clients guided clients from beginning to end of the home buying process in choosing the right property extensive file management and document imaging performed all property evaluations for banks relocation and asset management companies education escrow license title and escrow dw moore － city state real estate license real estate stringham real estate school － city state professional affiliations national association of realtors utah association of realtors skills asset management administrative client relations computer proficient conflict management contract negotiation digital photography file management marketing microsoft office organizational skills problem solving property management real estate and tax research sales software sales force social media

programme finance associate professional summary seeking a position where i can demonstrate my skills and contribute to an organization that offers professional growth being productive and add value to the organisation through my knowledge and previous experiences overview certified project manager with two years experience in managing projects according to prince2 methodology civil engineering background two years experience in events organization workshops conferences and awareness campaigns highly motivated in team and individual tasks hard working and productive worker under pressure practical experience of dealing with governmental and official entities outstanding communication skills with fluency in three languages good knowledge of international and development practices management and administrative professional people oriented with strong leadership abilities excellent negotiation skills skills work history to current programme finance associate company name – city state ensured administration and implementation of programmeoperations strategies adapts processes and procedures focusing on achievement of the following results full compliance with unundp rules and regulations and other relevant policies on financial recordingreporting system and followup on audit recommendations implementation of effective internal controls proper functioning of a clientoriented financial resources management system provision of inputs for implementation of costsaving and reduction strategies in consultation with the office management preparation of cost sharing trust fund agreements follow up on contributions within the co resource mobilization efforts ensures proper tracking of donor reporting and ensure with programprojects concerned that reporting is on time provided effective support to management of the co programme administration of budgets and functioning of the optimal costrecovery system focusing on achievement of the following results presentation of information for formulation of country programme work plans budgets proposals on implementation arrangements and execution modalities entry of data of new grants into atlas in the form of annual work plans awps monitoring of their status provision of guidance to the executing agencies on routine implementation of projects tracking use of financial resources accuracy verification of combined delivery reports provision of information for the audit of nimdim projects tracks implementation of audit recommendations support the preparation of the integrated work plan for the country office under the supervision of the deputy country director ensuring that the project tree is properly set up in atlas with projects linked to the correct outcomes tracking of overall office indicators and delivery figures tracking and detailed reporting on mobilized resources ensure that gms rates are properly charged to development projects provides in puts in the preparation of costrecovery bills in atlas for the services provided by elaboration and implementation of the income tracking system and follow up on cost recovery provided accounting and administrative support to the programme finance unit focusing on achievement of the following results timely corrective actions on erroneous data in atlas processing of gljes if required presentation of thoroughly researched information for planning of financial resources of the co reports containing analysis of the financial situation ensured facilitation of knowledge building and knowledge sharing in the co focusing on achievement of the following results systematic gaining and sharing of knowledge and experience related to programme management organization of training for the office staff on programmeoperations related issues including programproject related atlas training synthesis of lessons learned and best practices in programme finance sound contributions to knowledge networks and communities of practice to programme assistant company name tasks and responsibilities to teacher company name teaching italian language as a foreign language to office manager and secretary tasks and responsibilities office management organization and documentation overseeing financial duties including payrolls budgets and spending education bsc civil engineering alfateh university tripoli libya university of tripoli tripoli libya projects in controlled environments prince2 foundation undp training tripoli december enterprise risk management undp training tripoli january hiv aid undp training tripoli january ethics train undp training tripoli december the gender journey thinking outside the box undp training tripoli january un programme on the prevention of harassment sexual harassment and abuse of authority undp training tripoli january basic and advanced security in the field undp training tripoli skills accounting administrative support arabic basic bsc budgeting budgets budget consultation client delivery documentation english finance financial grants interpretation italian languages directorms office office outlook enterprise networks office management policies prince2 processes progress project management proposals quality control recording recruitment reporting research risk management sound supervision teaching translating translation additional information date of birth november marital status marriednationality libyan

administration assistant professional summary professional and knowledgeable receptionist versed in administrative support and customer service offering over years of experience managing company reputation with customers highly efficient and accurate with strong planning problemsolving and communication skills knowledgeable and professional receptionist skilled in administrative support and customer service bringing years of experience managing fastpaced front desk operations adaptable administration clerk with expertise in managing emails and phone calls for various departments highly skilled in editing and proofreading correspondence and documentation ready for a new position that involves handling various tasks in fastpaced settings smart professional fluent in spanish energetic and knowledgeable in administration assistant considered enterprising adm assistant with ability to lead talented teams skills scheduling office administration administrative support budgeting appointment setting recordkeeping documentation and control document retrieval spanish skills medical office administration insurance claims completing insurance forms appointment scheduling billing and coding customer service work history administration assistant to current company name – city state transferred and directed phone calls guests and mail to correct staff members provided administrative services including phone and email correspondence making copies and handling incoming and outgoing mail and faxes managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels communicated with customers via phone and email to confirm deliveries and respond to inquiries kept reception area clean and neat to give visitors positive first impression completed and mailed bills contracts policies invoices and checks maintained office supplies inventory by checking stock and ordering new supplies as needed assisted coworkers and staff members with special tasks on daily basis in charge of scheduling canceling and client appointment greet clients and directed them to correct staffing pulled and filed client filed office assistant to company name – city state opened and properly distributed incoming mail to promote quicker response to client inquiries maintained and organize files and documents maintained and updated filing of bills bill payment inventory and incoming and out going mail operated office equipment such as copier machine fax machine managed cleanliness of office and refilled office supplies when needed welcomed and greet all visitor screened calls directed to appropriate staff opened all incoming mail and distributed to recipients supported clerical needs of more than assistants including taking messages scanning documents and routing business correspondence certified medical assistant to company name – city state collected and documented patient medical information such as blood pressure and weight enhanced patient outcomes by providing knowledgeable education on procedures medications and other physician instructions called and faxed pharmacies to submit prescriptions and refills documented vital signs and health history sanitized restocked and organized exam rooms and medical equipment directed patients to exam rooms fielded questions and prepared for physician examinations directed patients to examining rooms and coordinated transportation assistance as necessary gathered forms copied insurance cards and to collect patient information for billing and insurance filing obtained client medical history including medication information symptoms and allergies updated inventory expiration and vaccine logs to maintain current tracking documentation assessed documented and monitored vital signs for more than patients per day collected and documented patient medical information such as blood pressure and weight assisted with routine checks and diagnostic testing by collecting and processing specimens education associate of arts business administration american international university city graduated with gpa coursework in billing coding and medical icd some college no degree certified nursing assisting resurrection hospital city some college no degree certified medical assistant bryant school city

engineering manager core qualifications executive decision maker process design improvement new product development strategic planning development lean six sigma practitioner product design budgetary and policy development automation design quality control project management execution economic analysis ergonomic and safety conscious professional experience engineering manager to company name city state boyden ia october march manufacturer of agricultural grain handling and sprayer products and recreational vehicle trailer and towing equipment engineering manager managing design engineering resources responsible for new product development and product improvement efforts as well as build operations engineering department for process development and improvement implementation led implementation of project management principles for effective new product development project execution led department reorganization creating cohesive environment among design and manufacturing resources led future state factory initiative to better align production resources project manager to company name city state oshkosh wi may august military vehicle manufacturer which includes hemtt matv lvsr mtvr het fmtv and commercial snow product project manager plan develop and execute programs and projects in accordance with strategic objectives and business requirements drive for continuous improvement in order to become more profitable through effective resource allocation managed the planning and execution of building expansion and automated wash system implementation 5m managed the transition and installation of assembly process for hemtt military vehicles 5m led crossfunctional team to design develop and implement an electronic production control solution 1m worked with operations team to standup new military vehicle inspection facility and process 2m senior manufacturing engineer to company name city state jackson mn ag equipment manufacturer which includes challenger rogator terragator massey ferguson and wilmar products senior manufacturing engineer improve productivity and ontime delivery by means of improving resource capability the utilization of lean and six sigma productivity tools and the development of production methodologies to be integrated into product design led team to improve material review process to effectively address product nonconformance and to reduce wip led crossfunctional team to continue development of tab slot production methodology worked with team to standardize tooling and improve manufacturing capabilities for more efficient operations senior manufacturing engineer to company name city state spencer ia company is a diversified industrial manufacturer which includes the production of hydraulic pumps and motors senior manufacturing engineer led process improvement efforts for major core commodities within a hydraulics manufacturing facility participated in new product development initiatives to ensure design for manufacturability cost containment and effective resource allocation designed and led implementation of machining resource reorganization for increased product velocity and better throughput for key core commodity which led to a reduction in wip and a reduction in scrap coordinated efforts between manufacturing and design resources for improved resource capability todd korbitz korbitzthotmailcom manufacturing engineer to company name city state emmetsburg ia company is a manufacturer of aerial scissor lifts used to elevate personnel to heights of feet manufacturing engineer led process improvement and quality control efforts through the implementation of new tooling and automated equipment which increased daily production output from units per day in to units per day in and substantially decreased labor requirements designed and managed implementation of robotic welding workcells which improved quality with a reduction in rework and improved human resource effectiveness to meet business needs improved tooling and fixturing that led to a reduction in rework efforts due to uneven scissor stacks that lean when elevated at maximum height education master of business administration project program management keller graduate school of management devry university city state us master of business administration may concentration project program management gpa keller graduate school of management devry university naperville il bachelor of science political science economics minnesota state university city state us bachelor of science degree in political science may emphasis political philosophy minor economics gpa minnesota state university mankato mn earned placement on the deans list served as student advisor to the dean of social and behavioral sciences manufacturing engineering technology northwest iowa community college city state us manufacturing engineering technology july northwest iowa community college sheldon ia 1st place iowa 4th placenational automated manufacturing competition student government senator affiliations coached first lego league robotics teams and first tech challenge robotics team accomplishments awarded four army achievement medals earned placement on the deans list served as student advisor to the dean of social and behavioral sciences military experience specialist to company name spencer community school district spencer ia board of trustees board president developed community relationships for more effective resource allocation and district sustainability conduct policybudget development leadership evaluation resource analysis and project prioritization led union contract negotiations and improved district financial solvency while not increasing taxes led the planning and passage of new middle school building addition led transition of old middle school building to community apartments and senior center spencer public library spencer ia board of trustees board vice president set direction for library by advocating planning evaluating and monitoring resources services spencer for stem spencer ia cofounder coach and mentor coached first lego league robotics teams and first tech challenge robotics team united states army army national guard retired fire direction automated tactical data systems specialist awarded four army achievement medals member of task force tested and made recommendations for 21st century tactical and targeting equipment skills engineer manufacturing engineer process improvement tooling welding automated equipment quality control robotic robotic welding operations new product development product development transmissions commodities hydraulic pumps hydraulics machining pumps project management design engineering engineering department process development assembly assembly process business requirements continuous improvement electronic production inspection production control project manager massey ferguson product design six sigma sixsigma automation design budget contract negotiations ergonomic ergonomics fanuc mentor policy development process design robotics strategic planning program management industrialmanufacturing manufacturing engineering

customer service representative professional summary office professional with an extensive background of more than twelve years of customer service account manager and office administrative support exude strong and excellent communications skills and creative support with teambuilding and the ability work independently i adapt to change quickly and motivate staff to ensure a smooth workflow and increased productivity skills typing wpmtenkey kspm microsoft office word excel outlook data entrycustomer liaisonsupport agency management system ams sagitata the agency manager tam applied system crm software systems quick learner work history customer service representative to current company name – city state provide customer support to accounts track orders provided price quotes order changes andor cancellations identify customers needs research issue and complaints with problem solving for resolution assist to ensure professional and exceptional customer service with products inquiry and online services document account and conversation during inbound and outbound calls in call center environment owner to company name – city state responsible for daytoday operations of online retail store including sales stock and resource management develop social media strategy and set goals to increase brand awareness and  engagement maintained online storefront and social media platforms with new products and marketing sales promotions commercialpersonal lines account manager to company name – city state temporary assignment ended march jan  processed certificates of insurance for heavy contractors service and retail risk for commercial line policies verified and explained commercial insurnace policy coverages and issued renewals  processed endorsements cancellations and reinstatements of policies and file claims with carrier  followedup on policy change request issued by carriers andor sub agents insurance customer associate to company name – city state office location closed feb oct provided customer service for retail brokerage firm as an inbound call center representative to new and existing policyholders and agents file claims and submit loss reports to carriers  explain insurance coverage and eligibility requirements for nonstandard auto policies  processed policy changes endorsements cancellations and reinstatements and issued dmv vehicle registrations  issued auto insurance id cards accept and applied monthly payments to policy premiums insurance agentproducer to company name – city state reviewed rates in a competitive markets for qualifying customers with various insurance carriers advertised business product brochures and distributed to potential customers updated client information for policy changes for clients including name address and coverage market multiple lines of business such as commercial and personal lines ocean marine and workers compensation commercial lines underwriter to company name – city state processed and analyzed commercial insurance applications rated and provided quotes followed underwriting guidelines to determine risk exposure and eligibility requested loss run reports and issued certificates of insurance from carrier systems conducted policy changes for clients and ensured all information was accurate processed binders endorsements cancellations reinstatements and policy renewals commercial lines underwriting supervisor company name – city state company relocated out of state june oct supervised employees approved employees time sheets and requests for time off to ensure a smooth workflow assisted account managers subagentsand or brokers with customer complaints and resolutions reviewed and analyzed risk for commercial cgl and workers comp new business applications and renewals with solid understanding of industry regulations and carrier guidelines researched various markets for competitive pricing from multiple insurance carriers education diploma data entry specialists eldorado college city state self high school city state skills tenkey administrative skills agency brochures call center competitive ca crm client clients customer liaison customer service customer support data entry insurance market marketing sales excel microsoft office office outlook word oct policies pricing problem solving research retail sales securities social media platforms strategy typing wpm underwriting workflow accomplishments telephone service professionally processed calls per day providing information and service to ensure customer satisfaction customer service consistently received positive feedback from guests and created repeat business by developing longterm relationships with customers handled guest complaints maintaining a positive dining experience for all rest

customer service advocate summary highlymotivated coaching and analytical health insurance leader experience customer service advocate mar company name － city state patient cetner medical home dedicate representative  working fcr case report  coaching new and seasoned reps on casework and taking calls coach and assist new customer service representatives helps train and inform departments regarding pcmh missionary pastorchurch planter jun company name － city state assist living river chapel in church revitalization develop and teach discipleship curriculum on a weekly basis preach minute lecture and interactive lessons on a weekly basis started a nonforprofit organization called the sparrows provides teaching on manhood womanhood marriage parenting roasts and sells coffee for nonforprofit organizations retreat center customer service specialist contractor sep to mar company name － city state creates and maintains databases tracking and trending first contact resolution analyzes and evaluates customer service representative phone calls contributes ideas and plans for providing exceptional customer service models exceptional customer service skills and appropriate diagnostic sales techniques contributes ideas and offered constructive feedback at weekly sales and training meetings evaluates the accuracy and quality of data entered into the agency management system follows up with customers on unresolved issues outreach pastor aug to mar company name － city state leads a team of paid staff and volunteers to maintain and improve the church outreach focus frequently speaks in front of groups of to people establishes strategic relationships with local advertising outlets and ensures continuous awareness of the church in the community functions as owner and champion of all external marketing activities maximizing attendance of special outreach focused events and any other activity requiring external marketing support works with church staff to create new events and other venues for inviting new people to eventually become regular attendees of church services leads the guest services ministry as part of the churchs weekend services facilitates a starting point class as the first step in an attendees connection and involvement in the church quality assurance analyst aug to aug company name － city state pinpointed and corrected claims processing errors evaluated the accuracy and quality of data entered into the agency management system followed up with customers on unresolved issues reported policy changes and company conditions affecting customer satisfaction conducted annual reviews of existing policies to update information analyzed and evaluated to customer service representative phone calls developed a system for first call resolution coached and trained entry level to senior employees on policy changes affecting customer satisfaction customer service representative aug to aug company name － city state answered an average of calls per day by addressing customer inquiries solving problems and providing new product information described product to customers and accurately explained details and care of merchandise provided an elevated customer experience to generate a loyal clientèle answered product questions with uptodate knowledge of sales and company promotions investigated and resolved customer inquiries and complaints in a timely and empathetic manner asked openended questions to assess customer needs shift supervisormanager jun to aug company name － city state ensured daily business sales goals are exceeded andor completed ran daily sales total reports ensured superior customer satisfaction interviewed potential employees engendered customer loyalty by remembering personal preferences and allergy information set and achieved goals for professional development trained coached and mentored staff to ensure smooth adoption of new program implemented innovative programs to increase employee loyalty and reduce turnover teacher and coach aug to jun company name － city state acted as a positive role model for team participants and in the community taught a range of sportspecific skills in a clear safe manner built strong rapport with athletes and assistants before during and after coaching seasons developed game plans and adjusted them according to various game situations successfully improved student participation in the classroom through integration of creative roleplaying exercises introduced special outreach programs to department chair in effort to increase institutions interest in community service organized grade records to increase reference speed education bachelor of arts historical theology may moody bible institute － city state historical theology master of divinity the southern baptist theological seminary － city state usa current student skills quality analysis training teaching mentoring coaching life coaching advertising agency coaching customer satisfaction customer service customer service skills databases database focus insurance marketing meetings works multitasking communicator policies quality rapport sales sales and training spreadsheet strategic team player phon

teacher summary experienced assistant manager adept at problem solving customer service and hiring and training hardworking quality staff store manager equipped with extensive experience in retail management and sales employs excellent leadership skills and multitasking strengths determined assistant manager with strong interpersonal skills and extensive retail and sales experience motivated shift manager practiced in customer relations sales and inventory control demonstrated skill in improving store operations increasing top line sales and reducing costs reliable assistant manager with years in retail sales coaches and encourages staff toward advancement using an enthusiastic and supportive attitude highlights retail inventory management exceptional leader accurate cash handling conflict resolution skills store opening and closing procedures teamoriented store operations sales professional outstanding communication skills reliable flexible schedule accomplishments promoted to assistant manager after months in the cashierservice leader awarded great customer service award in positiondeveloped and implemented new loss prevention methods which resulted in a reduction in shrinkage rates experience teacher august to june company name assistant manager january to current company name － state managed classrooms of to students during the absence of assigned teachers implemented a variety of teaching methods such as lectures discussions and demonstrations established clear objectives for all lessons units and projects set and communicated ground rules for the classroom based on respect and personal responsibility tutored children individually and in small groups to help them with difficult subjects taught afterschool and summer enrichment programs established positive relationships with students parents fellow teachers and school administrators collaborated with other staff members to plan and schedule lessons promoting learning and student engagement employed a broad range of instructional techniques to retain student interest and maximize learning took appropriate disciplinary measures when students misbehaved worked outside normal hours to be available to answer parent and student questions disciplined children and recommended other measures to correct behavior carefully monitored childrens play activities escorted children on outings and trips to local parks and zoos maintained uptodate knowledge of store policies regarding payments returns and exchanges prevented store losses using awareness attention to detail and integrity developed highly empathetic client relationships and earned reputation for exceeding sales goals achieved high sales percentage with consultative valuefocused customer service approach crosstrained and provided backup for other customer service representatives when needed computed accurate sales prices for purchase transactions worked as a team member performing cashier duties product assistance and cleaning assessed customer needs and responded to questions cleaned and straightened work area issued receipts for purchases and gifts bagged merchandise by following standard procedures organized register supplies worked with customer service to resolve issues unboxed new merchandise rotated stock to maintain freshness updated register logs operated cash register with proficiency provided professional and courteous service at all times worked overtime shifts during busy periods placed special orders and called other stores to find desired items recommended merchandise based on customer needs operated a cash register to process cash check and credit card transactions administered all point of sale opening and closing procedures replenished floor stock and processed shipments to ensure product availability for customers cashier july to current company name － state upsold additional menu items beverages and desserts to increase restaurant profits took necessary steps to meet customer needs and effectively resolve food or service issues recorded customer orders and repeated them back in a clear understandable manner promptly reported complaints to a member of the management team correctly received orders processed payments and responded appropriately to guest concerns served fresh hot food with a smile in a timely manner communicated clearly and positively with coworkers and management resolved guest complaints promptly and professionally served orders to customers at windows counters and tables cut and chopped food items and cooked on a grill or in fryers packaged menu items into bags or trays and placed drink orders into carriers operated largevolume cooking equipment such as grills deepfat fryers and griddles accurately measured ingredients required for specific food items prepared and served beverages such as coffee tea and fountain drinks properly portioned and packaged takeout foods for customers quickly and efficiently processed payments and made accurate change mastered point of sale pos computer system for automated order taking carefully maintained sanitation health and safety standards in all work areas closely followed standard procedures for safe food preparation assembly and presentation to ensure customer satisfaction frequently washed and sanitized hands food areas and food preparation tools performed general maintenance duties including mopping floors washing dishes wiping counter tops and emptying grease traps cleaned food preparation areas cooking surfaces and utensils maintained a neat wellgroomed appearance including impeccable personal hygiene hair restraint and minimal jewelry that met company standards followed all established restaurant practices and procedures worked well with teammates and openly invited coaching from the management team took initiative to find extra tasks when scheduled duties were completed quickly unloaded product shipments and stocked freezers prepared items according to written or verbal orders working on several different orders simultaneously assessed customer needs and responded to questions cleaned and straightened work area issued receipts for purchases and gifts organized register supplies worked with customer service to resolve issues weighed food to determine correct pricing operated cash register with proficiency maintained gift certificate documentation provided professional and courteous service at all times education associates nursing nursing english mathematics and accounting ecu － city state usa gpa gpa nursing nursing gpa english mathematics and accounting training course in microsoft excel and word coursework included english mathematics andaccounting wilson technical community college － state usa high school diploma james b hunt high school － state usa gpa gpa gpa skills accounting approach attention to detail backup cash handling cash register cashier closing coaching communication skills conflict resolution cooking credit client customersatisfaction customer service documentation english fat health and safety standards inventory management mathematics microsoft excel windows word neat policies pos pricing knowledge of store retail sales tables teaching tops written

associate consultant professional summary years of experience in analysis design coding testing database administrator production support of application software in mainframe platform having working domain experience in the areas of banking financial warehouse legacy system extensive hands on experience on ibm mainframe application programming using cobol ii cics jcl db2 vsam unix using brio for generation of usage reports extensively used debugging tools such as xpeditor ibm debuger hands on experience on db2 tools such as qmf spufi fileaid db2 admin db2 command editor expertise in using configuration management tools endevor sclm good exposure on analysis and designing of documents like software requirement specifications srs and specification design documents hld and lld expertise in using scheduling tool opc excellent in problem troubleshooting problem resolution and root cause analysis excellent knowledge of both batch and online systems running on mainframes certifications ibmcertified zos database admindb2 application developer and db2 udb v8 family fundamentals certifications   key skills os mvs os zos windows unix databases db2vasm oracle sql toolsutilities tsoispf racf opc qmf fileaid spufi xpeditor endevor abendaid sdf dclgen supercibm sort icetool bms quality center clear quest fault analyzer sdsf ftpibm utilities jcl utilities db2 admin panelsonarrdzmq shooter languages cobol jcl cics vsam sql html xml javascript rexx and java pc applications msword excel msoffice ms access oltp cics experience associate consultant october to july company name － city state hsbc core banking october to july company name － city hsbc database db2 team size role developer team member team lead env mainframe zos technology ibmmvs db2 spufi scheduler rexx jclproc vs cobolii cobol cics endevor expeditor r2ds mq roles responsibilities managed team of more than members proactively taking up the responsibilities as and when demanded done resource management activities resource onboarding fun fridays newsletter team outings daily status reporting leave management timesheet management without any schedule slippage mentored the new team members and solve their technical issues and prepared documentation for commonly occurring technical issues worked in different modules streams as below during the project tenure product and parameters account maintenance cheque management account value taxation advice statements and reporting exception handling bulk inputs fees interests oam gained indepth core banking knowledge like important control record setup complete transaction flow on an account and application of fees and interest on an account providing design proposals and development of new programs to handle various functions of banking activities both online and batch creating the cics map from scratch and developing the presentation layer and service programs as a coordinator for various releases taken responsibility of daily status reporting and follow ups as and when required resolved proactively functionaltechnical hurdles that can impact the deliverables which resulted in timely and flawless delivery for all the releases creating high level design document and providing best architectural solution possible providing of techinical specifications based on business requirment proving the solutions for performance tunning and working on testing part stub creation and other activity for tunning creating utp for the service and online programs tracking and reporting all the defects in sit and sent out status reports as and when required working in poc project for e2e process of reengineering activity resolving production issues abends tickets working on code changes scheduling change bug fixing completing adhoc business requests were our priority work gain ability to work under high pressure and to complete deliverables on time with high quality working in a team which had team members of similiar experience as of me and proving myself among them would also be the one of the important achivement active player in project allocating tasks within team and timely delivered the tasks to clients involved in various reviews of project deliverables document reviews code reviews peer reviews handle the responsibility of arranging the knowledge improving sessions for team which includes domain knowledge technical sessions and walkthrough of projects so that all the team member have the knowledge of all the projects and all are in same platform emphasis on preparing document in every phase of project like testing reports learnings during project technical issues faced in project and how it was solved as if someone else faces it they can directly refer to document and solve in less time creation of stub program batch modules for manipulation of million records working on performance testing and tuning for different batch programs active participation in impact analysis coding and unit testing ait sit phases involved in various reviews of project deliverables document reviews code reviews peer reviews involved in retrofit activity and reviews working in sit defect resolution team system engineer march to october company name － city state education mba finance symbiosis university － city state india be computer pune university accomplishments ohcb project is development of a new platform for processing the banking business of hsbc in mainframes currently this project is in its sit phase for term deposit and initial design for lending as a part of one hsbc initiative hsbc is developing new product named ohcb on mainframes platform which will have all the existing functionality of its existing core banking product hub which is on as400 in conjuction with the current functionality of hub hsbc has decided to include additional functionality in the ohcb to meet one hsbc solution currently countries uses hub as their primary banking system ohcb architecture is totally service based so that it remains very loosely coupled and can interact with other oh one hsbc financial product like oh payment oh forex oh cards ohcdm etc easily this is the flagship project for hsbc and ohcb will be deployed in all the countries where hsbc is currently in business by year ibm india pvt ltd pune system engineer mar oct project miw marketplace information warehouse developer dba apr oct client ibm usa tools sclm rmds db2 admin panel spufi qmf brio platform zos languages pl1 jcl vsam db2 database db2 team size roles responsibilities dba activities solving user queries loading unloading data authorization execution of utilities change request estimation updating and scheduling project metrics management using rpm tool active participation in application design responsible for change request management code development delivery creation of brio reports unit testing and documenting unit test results review of program specifications unit test specifications and unit test results production support l3 resolution of abends description marketplace information warehouse miw is a part of iw suite of applications miw houses multiple sources of data and makes this data easy to use by cleaning processing linking and further defining the data for faster delivery of information that is critical to the business needs of sales and marketing professionals data is both licensed from external sources and compiled by ibm internally miw receives external data from its vendors miw refines and process raw information received from different vendors into useful information which is loaded to db2 tables ibm sales and marketing team access this data using different online interfaces the information that miw receives and process differ for different vendors project ldw esw developer apr mar client ibm germany platform zos tools spufi qmf brio db2 tsoispf team size roles responsibilities responsible application design production support creating report on brio depending on requirements scheduling the jobs in opc dba activities participate in project meeting description ebi enterprise business information operation includes three batches one for each geo emea na and ap running overnight the batches feed daily idocs from cbs located on sap environment to sd iw located on mvsdb2 environment through fods fulfillment operational data store the ldw esw is physically located on an mvsdb2 environment in ukportsmouth uk mvs tsoba there will be no direct access to the ldw esw system on tsoba for the common users key users and lcm have direct access edgeondemand is used as a frontend tool with brio as the query tool behind its a web based solution which supports different formats brio html and l123 project lds legacy data systems developer oct mar client ibm germany platform zos tools spufi qmf brio db2 tsoispf team size roles responsibilities responsible application design production support creating report on brio depending on requirements scheduling the jobs in opc dba activities participate in project meeting description the legacy data store lds as a logical part of the edw consists of tables it is a system which receives data from the legacy warehouse systems and stores it in the sd information warehouse the whole transmission system consists of two parts the sending part on legacy warehouse country side the receiving part on sd iw side for each sending system exists in the sd iw one dedicated receiving system the sending and the receiving systems are developed as opc job net running under mvs each job net consists of several jobs which usually executes one program but there are also jobs executing more than one a program is a mvsdb2 utility or a pli program because up to tables are fed there are also interfaces each responsible for one target table dependent from the target table every interface has a specific layout and record format the two subsystems communicate with the help of a trigger file this file indicates that a sending action has successfully completed and the data can be accessed on the receiving side if no trigger file is received on the target side no processing take place skills analytical skills banking cics cobolii cobol client clients database delivery documentation endevor english fileaid functional hindi ibm db2 db2 db2 ibmmvs ispf jcl languages team building team lead mainframe msaccess windows newsletter os developer pl1 coding proposals qmf quality quest reengineering reporting rexx scheduling spufi sql tso udb vsam additional information personal details date of birth sex femalemarital status married hobbies interest watching movies listening musicswapanali dhend

paralegal summary licensed paralegal demonstrating confidence and tenacity in project analysis as well as sound business judgment highlights working knowledge of all aspects of the discovery process demonstrated ability to conduct legal research using westlaw highly skilled at organizing and presenting information objectively handson experience with practicemaster and tabs3 legal proficient in managing clerical duties pertinent to a law office experience paralegal january company name － state general litigation commercial litigation bankruptcy estate planning workers compensation researching legal issues on west law digesting various legal documents and providing fact summary reports to attorney drafting issues via interoffice memorandums managing attorneys schedule by logging important dates and tasks on the company network reviewing and analyzing attorneys work for grammar error drafting cover letters preparing motion packets corresponding with opposing counsel and courthouse administration advising clients of changes in the status of their case scheduling depositions managing client files on company network through companys practice management system practice master efiling timesensitive legal documents with various courts preparing pleadings binders and trial exhibits for court ardex laboratories byberry road receptionist january to january company name － city state provided quality customer service to guests upon entering lobby answered high volumes of calls on a multiline phone system and dispatched them according to priority organized and managed company data in excel spreadsheets reviewed and separated paperwork submitted by each salesmen daily reviewed invoice information entered into mas200 generated weekly sales reports for each salesman advised inquiring customers of product order shipment and status changes managed hard copy files faxedemailed invoices and all other requested documents separated and dispersed mail to the addressed department maintained spreadsheets of all customer payments reported by salesmen according to business region applied all payments checks cash and credit cards to customer accounts according to salesman location and remittance advice processed all credit card transactions over companys terminal deposited checks directly into company account using a pnc pinnacle desktop scanner reviewed customer accounts for open invoices with a ninety day outstanding balance and was entrusted to devise payment arrangements on a casebycase basis to avoid excessive late fees and penalties tracked salesmens expenses composed interoffice memorandums and account memorandums over the course of my final two weeks at ardex laboratories i trained two new hires in two positions accounts receivables department and receptionist administrative assistant january to january provided quality customer service to people with diverse backgrounds answered phones on a multiline system and dispatched them accordingly to priority scheduled and organized businessstaff meetings and scheduled and organized appointments with clients drafted and typed proposalsinvoices and other related documents on company letterhead made cold calls to customers that were due for maintenance faxed invoices entrusted to make managerial decisions to satisfy both the customer and the companys best interests maintained records for accounts receivable and accounts payable transactions responsible for all administrative duties as related to the construction field such as filing customer orders composing business letters responding to legal matters managing business accounts and being consulted for advertising ideas customer service representative january to january company name provided high quality customer service to pilots and business aviation companies communicated with pilots via radio to prepare lineman for estimated arrival and departure times provided and reviewed all catering and other accommodations for pilots and flight attendants to ensure a comfortable flight scheduled hotel reservations and car rentals for pilots and crew permitted to use company vehicle scheduled aircraft preparation for departing flights input data and ticket information into pos system all aspects of administrative work such as typing filing answering phones and record keeping recognized for customer service excellence at atlantic aviation education as paralegal studies manor college paralegal studies american bar association approved institutionparalegal certificate manor college american bar association approved institution high school diploma nazareth academy high school middle states association of secondary schools skills accounts payable accounts receivable accounts receivables administrative advertising attorney balance credit client clients customer service drafting filing law legal letters litigation managerial managing meetings access excel spreadsheets excel mail microsoft office suite office powerpoint word network paralegal phone system pos proposals quality radio receptionist record keeping researching sales scanner scheduling spreadsheets phones answering phones typing westlaw

director of information technology executive profile innovative executive and technology professional with strong work ethic and excellent communication skills experienced in highvolume multiunit retail and business operations desires a highlevel position in a professional business environment skill highlights microsoft server exchange server vmware esxi vmware vcenter vmware horizon view x x and x microsoft hyperv cisco ucm and unity help desk itil service catalog vendor management budgeting project management sla management asset management professional experience director of information technology to current company name city state developed and implemented the it strategy for the organization including software support and infrastructure hired developed and managed it staff negotiated terms and products from external vendors including changes needed as business needs changed met and exceeded goals set by executive leadership accomplishing both time and financial gains set annual budgets for organizational technology needs it administrator to company name city state planned installed and managed microsoft domain environment utilizing microsoft server upgraded environment to server planned installed and managed microsoft exchange server successfully migrating end user data from third party nonexchange environment planned installed and managed vmware platform for a virtual environment converted all physical servers to virtual environment planned installed and managed vmware horizon view virtual desktop environment successfully migrated users from physical computers to zero clients utilizing the vdi environment maintained cisco routing switching voip and camera infrastructure implementing our design utilizing third party vendors managed help desk utilizing itil framework for end users executed breakfix for computers printers security system camera system and all av systems new car sales to company name city state recognized by toyota as one of the top salespeople in the chicago region it consultant to company name city state provided it consultation and implementation of retail cash register networks managed staff of more than independent it contractors in implementation of contract projects acted as project manager for new equipment and software roll outs for some of the largest retail chains in the us including walmart marmaxx and toys r us certifications vmware certified professional data center virtualization vmware certified professional desktop virtualization itil foundation certified microsoft certified professional server core accomplishments leadership skills led committee to successfully change our organizations dealership management system dms  the dms is similar to an erp system for auto dealerships charged with maintaining compliance and security for customer data successfully manage data sharing relationships with more than ten third party vendors worked closely with dms provider to develop an acceptable secure data sharing platform project management currently managing the conversion of the dealership to a new dealership management system  created and ran subcommittees mapped out and executed the conversion plan responsible for many key process changes and workflows  served as project manager for project creating a paperless work flow and digital storage process which resulted in reduction of administrative processing time year reduction in costs while increasing document availability and storage accuracy as project manager developed smart motors domain environment including group policy dns multiple domain controllers and ou structure managed email conversion project deploying smart motors onsite exchange server converted existing email accounts from nonexchange and provide access via outlook web app and mobile phone connections  served as project manager on several projects developing smart motors virtual environment including esxi hosts separated into two resource pools vcenter horizon view for users utilizing view connection servers and a security server installed and mange trendmicro agentless security for vmware view staff development frequently met one on one with staff to determine motivation and goals guided staff in creation of goals and the pursuit there of presented daily topics in morning meetings to inform and reinforce company core values such as commitment to quality customer satisfaction and continuous improvment developed and implemented a training program for new employees providing them with the technology skills necessary for efficient and successful use of company technology tools operations management managed the infrastructure to support users selling vehicles and servicing  vehicles each month handled all technology vendor interactions including contract negotiations sla monitoring and license utilization education bachelor of science management information systems cardinal stritch university city state online profile linkedin

hr generalist summary hr generalist with yrs of professional experience in employee recruitment orientation engagement assimilation and termination procedures highlights •employee recruitment •talent acquisition •new employee orientations •employee engagement and assimilation •vendor management •termination procedures •ms office proficient experience hr generalist november to may company name city state onboarding welcoming the new employees onboard by ensuring they have a pleasant experience verifying and collecting all the mandatory educational employment documents performing a reference check on the day of on boarding incase any document is not available hr engagement and assimilation handling employees queries with respect to joining formalities taking induction for the new joinees and briefing them about ibm and the concerned bus to which they will be a part of briefing the new joiners on various policies like payroll payables medical insurance reimbursement superannuation etc updating the joiners data noshows data in gom ensure all the relevant departments are informed about the new joiners managing attendance and leave for the team mentoring coaching new team members across locations on the process and ensure they execute the process successfully preparing weekly daily mis reports preparing mom and sharing it to the team for every weekly team meeting recruitment screening the resumes so as to assess the hr fit the technical fit of the candidate for the applied position taking care of the hr issues while screening the resume in terms of the present employer years of experience relevant work location relevant background relevant education etc liaisoning with the business for the requirements and carrying out the recruitment process smoothly coordinating handling weekend drives in location also involved in extensive campus drives offcampus drives in technical institutions chalking the monthly requirements with the managers completing the same in the given time frame facilitating vendor management by allocating requirements to vendors educating the vendors on the requirement skills so that there is a smooth flow of process regarding requirement handling queries from the competency managers and solving them with regards to recruitment hiring joining and also regarding the policies of recruitment documentation for mandatory offer paperworks liasoning with business hiring managers compensation team for hiring approvals liasoning with separations team wfm hr partners for approvals for rehire restricted foreign national hires coordinating timely accurate and compliant offer rollout to ensure we meet out hiring numbers for each quarters handle post offer queries as raised by business and candidates and direct them for solutions negotiating with offered candidates to convert them to join coordinating end to end with the different business units to get hr related issues and queries resolved on time coordinating with the candidates and the different business units through effective telephone and email communication internal audits and provide inputs for avoiding audit exposures along with process adherence hr consultant january to october company name city state working on individual corporate assignments and sourcing candidates for different positions for providing manpower to their requirement needs counseling and evaluating candidates by taking preliminary round of interviews calling them for final interview and doing reference checks on behalf of the candidates recruiting candidates by means of headhunting employee references networking amp jobsites depending on the resource requirements working on senior level assignments yrs experience coordinating interviews updating the candidates about the company job profile giving them interview tips and maintaining client relation also involved in recruitment selection of new executives for our company giving induction to the new entrants record keeping documentation database management in excel preparing agenda for monthly meeting weekly analysis of individual performance against the set target education mba human resources finance utkal university state india gpa 1st class with topper of our batch human resources finance 1st class with topper of our batch bachelor of science physics honours ouat state india gpa 1st class with honours with distinction physics honours 1st class with honours with distinction languages english hindi oriya personal information date of birth 2nd october marital status married with kid nationality indian hobbies listening to music dancing dairy writing additional information skills talent aquisition onboarding documentation vender management microsoft office

digital media manager professional overview talented media planner offering exceptional strengths in executing paid digital media campaigns and ensuring content is delivered to the right audience segments detailoriented and highly organized with track record of exceeding clients expected key performance metrics by constantly analyzing results and implementing digital media best practices  skills google search display mobile video campaigns  google analytics measurement report tracking  facebook business manager ads manager power editor  creative professional copy writing  professional experience to current digital media manager company name － city state responsible for executing all paid media campaigns across digital platforms including google facebook and instagram  delivered monthly client reports analyzing the overall effectiveness of paid media campaigns  perform adhoc assignments as needed including market research and uncovering relevant data to drive campaign success  continuously demonstrated ability to maintain and adhere to client budget while meeting expected kpis  to business manager company name － city state responsible for introducing fetch rewards mobile application to puerto rico market to analyze adoption rate  implemented and installed first successful hardware at pos lanes in selectos los prados  executed digital guerilla marketing strategy to increase users and demonstrated ability to run a succesful pilot program  trained store employees managers executives on the use of mobile application  to account executive digital media manager company name － city state handled multiple client accounts for search in 3d including account management digital adverstising budgets monthly reports  effectively created english spanish copy for clients social feeds including but not limited to facebook instagram  demonstrated ability to work individually on assigned tasks and as a team player creating new campaign ideas proposals  education bachelor of science finance entrepreneurship northeastern university － city state usa

mineralogy engineering intern summary passionate graduate student in extractive metallurgy with solid industrial experience a diverse academic background and strong leadership and relationshipbuilding skills education colorado school of mines master of science materials and metallurgical engineering city state usa thesis work comprises of flotation fundamentals including zeta potential contact angle adsorption density as well lab scale flotation expected graduation date may aalto university materials and metallurgical science city finland european minerals engineering course studied plant automation metallurgical plant design and flotation university of miskolc mineral processing city hungary european minerals engineering course focused on mineral processing including comminution and agglomeration wroclaw university of technology materials and metallurgical engineering city poland european minerals engineering course took courses in hydrometallurgy biometallurgy pyrometallurgy and mineral economics colorado school of mines bachelor of science materials and metallurgical engineering city state usa graduated with honors cum laude experience company name june to september mineralogy engineering intern city state working with lab and pilot plant scale project in minerals processing including flotation magnetic separation screening company name may to august metallurgical engineering intern city state developed and performed a study on several quality issues for anode production collaborated with operations technical and maintenance to ensure implementation of project conducted laboratory work for xrdxrf measurements of ore company name may to august corrosion and materials engineering intern city state researched and reviewed differing pipeline coating technologies in the academia realm conducted evaluations for existing commercially available coatings and provided a suggestion for their use company name june to august primary process intern city state provided assistance to technical operations primary process quality and pilot plant developed and performed a study on several quality issues created a report with laboratory results that encompassed a solution to quality problems produced a plan for a new expansion of the plant affiliations society of mining metallurgyand exploration tau beta pi engineering honor society blue key honor society materials advantage alpha phi international intercollegiate mining games accomplishments cumulative gpa cum laude involvement tau beta pi engineering honor society director of scholarship skills metallurgical metallurgical engineering fundraising mec exploration metallurgy laboratory operations maintenance xrf coatings corrosion materials engineering pipeline

hr administrator summary experience recruiting coordinator with years supporting various industries expert in managing background checks weekly processing new hire paperwork scan upload and file in employees folders proficient in ms excel vlook up pivot tables and ms office as well as taleo sharepoint peoplesoft and adobe professional initiated and managed background checks for campus locations tracked and processed background checks and job requisitions processed new hire paperwork scanned new hire paperwork into employees files electronically assisted in coordinating new hire onboarding orientation highlights technical expertise adobe acrobat adp enterprise v5 adp select sap system application product ms excel pivot tables vlookup mas200 taleo ms outlook ms publisher adobe acrobat photoshop illustrator indesign peoplesoft sharepoint concur snagit accomplishments maintained graduate award budget via ms excel stipend tuition and fees experience hr administrator february to current company name － city state provide administrative support to the director of hr and sr generalist verify employment requests for present and former employees ev5 and sap process unemployment claims the same day via fax and mail enter benefit enrollments for new hires in ev5 onboard new hire paperwork in adp ev5 and sap process i9 paperwork everify all new hires manage monthly cobra payments using excel spreadsheet human resources temp november to january company name － city state provided administrative support to the sr director of hr hr assistant and coordinator managed background checks physician physician assistants and nurses in adp select and ep staff check processed i9 documents copy scan and file updated benefit information in adp enterprise add beneficiaries change of address dependents assembled corporate handbook and benefit packages for new hires recruiting coordinator june to november company name － city state provided administrative support to the director of hr and recruiters uploaded and track new hire paperwork in taleo applications cv credentials maintained and update employee database report via ms excel ie pivot tables charts vlookup and filters scanned and upload documents in applicant tracking system administrative assistant february to may company name － city state provided efficient and professional administrative support to the department and dean of liberal arts sciences prepared department communication correspondence and memos created awards certificate maintained graduate award budget via ms excel stipend tuition and fees compiled graduate awards data for ms excel spreadsheet maintained department calendars assisted with requests from faculty staff and student body human resources communications and staffing specialist april to december company name － city state compiled latest news from wellness president benefits and human resources etc onto sharepoint weekly coordinated and maintained intranet content and design to ensure consistency integration accuracy and usability manage reports in learning management systems courses that was taken who signed up to take the ecourses designed print media such as posters brochures newsletters and handbooks uploaded ecourses in learning management system assisted with the development of employee training program materials and managing training programs on the learning management system recruiting coordinator human resources september to april company name － city state managed troubleshoot adp software background check and drug testing for campus locations compiled new hire packages managed complex monthly billing using ms excel vlookup pivot tables organized webinar training for newly hired human resources personal trained human resources personal on using adp labcorp and escreen software assisted with organizing onboarding agenda and materials compiled and distributed monthly termination report via eprise administrative assistant education department january to january company name － city state education bachelor of fine arts visual communication american intercontinental university － city state us american intercontinental university schaumburg il bachelor of fine arts in visual communication skills excel human resources ms excel training adp pivot tables recruiting adp software billing eprise onboarding testing administrative support administrative assistant hr new hire paperwork benefits integration integrator intranet intranet content learning management learning management system learning management systems microsoft sharepoint sharepoint staffing training programs usability new hires acrobat adobe acrobat illustration illustrator indesign ms office ms outlook ms publisher outlook peoplesoft photoshop publisher applicant tracking system database employee database claims cobra payments sap award budget correspondence adp enterprise file

organization development consultant executive profile proven business leader with extensive consulting experience award winning executive coach with over years of experience as an internal and external organization development consultant pragmatic critical and creative thinker who works with leaders to meet business challenges while increasing individual and organizational development exceptional ability to identify obstacles and implement processes that achieve targeted results professional experience january to current company name city state organization development consultant consulted with the ca public utility commission puc executive director and senior team to design and deliver an initiative to engage employees in organization wide culture change work included interviewing executive staff designing and facilitating meetings coaching executive staff the cultural shift from hierarchical to participative enabled the puc to compete in the deregulated environment designed and delivered with a team of four consultants an initiative to provide appreciative inquiry as an innovative method to improve all aspects of service delivery to county residents the initiative culminated in a oneday conference for sacramento county employees in order to practice new skills project teams established to lead the implementation of appreciative inquiry throughout the organization coauthored county of sacramento book of success facilitated with a team of colleagues controversial group discussions for nyc citizens budget commission planning session attended by participants issues successfully prioritized which set the stage for commissioners use in decision making for upcoming budget designed and implemented an innovative week job search training program which increased placement by for training organization january to january company name city state staff liaison established the countys first youth center by forging alliances between internal and external stakeholders improved performance of literacy program staff to manage more caseloads and increase client participation by providing leadership and coaching transformed governance committee in jeopardy of losing funding into a successful operational team that met deadline and was awarded funding january to january company name city state organization development consultant developed and led the organizations first corporate education department by integrating and aligning four autonomous underperforming district offices resulting in improved training services to person organization managers reported transfer of training to staff dramatically improved customer service improved delivery of training and increased use of training services throughout the organization by managing staff of training professionals and instituting performance standards assessment processes and peer coaching increased quality of customer service by through coaching crossfunctional team to develop the dysfunctional culture to one that valued collaboration and rewarded teamwork january to january company name city state organization development consultant coached ceo of bio tech startup to change leadership style from controlling to collaborative resulting in the successful restructure of his executive team developed a culture of involvement and responsibility resulting in fda deadlines met and ipo successfully secured by consulting to senior leadership team and direct reports increased leadership capabilities of senior team by coaching and consulting to executive team team development included improved decisionmaking strategic thinking and systems thinking resulting in reduced conflict throughout the organization and increased retention of leadership team members january to january company name city state cofoundervice president increased sales from to million in five years managed remodeling projects annually for awardwinning designbuild residential remodeling business education professional school of psychology certified executive coach jfk university state management organizational change and leadership master of arts management organizational change and leadership ramapo college of new jersey sociology bachelor of arts sociology work history company name skills book budget coach coaching ca consulting client customer service decisionmaking decision making delivery designing functional leadership team development director managing meetings processes quality sales strategic thinking systems thinking teamwork additional information awards certificationsreceived excellence awards in recognition of leadership initiative for healthcare executivesawarded the contractor of the year award and the big award for coowned companybcoach systems llc coach2 training program professional affiliations national organization development network odnnew jersey organizational development njodnorthern new jersey american society for training development atd

directorpresident minturn fitness center executive profile year internationallyregarded coaching professional year nationally certifiedaccredited in strength and conditioning industryleading athletic performance executive in the field of highperformance athletic training who creates strategic alliances with organizational leaders to effectively align with and support key business initiatives experience with successful facility design builds and operations recruits and retains high performance teams by hiring developing and motivating skilled professionals provides oversight of all budgets operations and strategic initiatives with sound operational management skills provides athletic highperformance programming training education presentations and handson coaching of all elite highschool and general population athlete membership on and offsite skill highlights nsca cscsd nsca rsccd present exos xps  nsca colorado state program director exos formerly athletes performance level iv mentor director of human performance sscv present fms level certified present trx level certified present power plate academy certified present internationally recognized speaker for the nsca and keiser corp present director of coaches education for sscv present director of facilities and operations minturn fitness center present noted accomplishments womens fis team coach for sscv producing the most athletes from a single program to make the usst during the year span usst disabledparalympic alpine coach of the year designed and executed firstever dedicated sscv strength and conditioning program designed and executed firstever hour continuing education program for ski and snowboard club vail full and parttime athletic staff staff members directed allinclusive human performance program for sscv including strength and conditioning sport psychology nutrition and medical intervention present proposed designed built and provided operational oversight of all facets of the minturn fitness center on the vssa campus including operations hiring membership management marketing and advertising programming for general population junior highschool and elitevip athletes presented at the nfl combine in indianapolis id on the subject of power training for olympic success spring professional experience directorpresident minturn fitness center aug to mar company name － city state responsible for concept design oversight of construction and opening of the nations first halfpublic halfprivate performance training athletic facility with funding split between the municipality of the town of minturn and ski and snowboard club vail secured strategic partnerships and sponsorships to include but not limited to facility design construction equipment staffing and uniforming provide operational oversight to include but not limited to scheduling programming zone layout organizational philosophies and strategies and recruitment and hiring of all relevant administrative and coaching staff provide budgetary oversight to include but not limited to hourly and salaried payroll expenses and revenue relevant fee structures for membership elite and vip fee structuring and continuing oversight and strategic initiatives to balance profit and loss director of human performance may to mar company name － city state responsible for coordination of all aspects of athletic human performance for the athlete population at sscv including but not limited to strength and conditioning sport psychology nutrition athletic programming through periodization with discipline specificity program design athletic testing data compilation and analysis and medical coordination and intervention strategies recruiting hiring management and evaluation of all human performance staff integration and collaboration with all sport specific coaching staff at sscv organization of all nonsnow training sessions with facilities both on and offsite presentation and collaboration of training methods and philosophies both internal and external including ltad program periodization and programming responsible for the design organization and execution of an annual industryleading hour continuing education program for the entire fulltime sscv staff including but not limited to scheduling organization of facilities recruitment of industry professionals to speak on the topics of leadership sport performance strategies communication strategies building a culture of excellence teambuilding and annual operational expectations annual subcontract by the fis through sscv to oversee all safety systems surface management and course sets for the fis world cup and fis world championships at beaver creek colorado duties include but are not limited to design of safety systems including a and bnet systems racecourse surface preparation and maintenance course sets for each discipline in charge of multiple crews on simultaneous projects throughout the duration of the events ​ director of strength and conditioning apr to apr company name － city state responsible for the concept design and execution of the first dedicated strength and conditioning program for ski and snowboard club vail startup facility responsibilities include but not limited to facility procurement and design building of strategic partnerships for procurement of equipment and technology through fundraising and sponsorship initiatives position responsibilities include but not limited to strength and conditioning program designs for all disciplines of snow sport at sscv facility scheduling for team and individual training budgetary oversight injury management through strategic partnerships recruitment and hiring of key staff positions athlete testing and data compilation for presentation and review and annual athletic periodization planning and execution annual subcontract by the fis through sscv to oversee all safety systems surfacemanagement and course sets for the fis world cup and fis world championships at beaver creek colorado duties include but are not limited to design of safety systems including a and bnet systems racecourse surface preparation and maintenance course sets for each discipline in charge of multiple crews on simultaneous projects throughout the duration of the events head strength and conditioning coachassistant alpine coach apr to may company name － city state head strength and conditioning coachassistant alpine coach united states disabledparalympic ski team designed implemented and coached discipline specific strength and conditioning programs for elite world cup and paralympic athletes compiled data and kept records to track progress of athletes coordinated with usoc sport science programs to enhance performance of athletes coordinated with howard head sport medicine vail co to enhance testing of athletes supervised and mentored of all coaches individual programs presented information to psia and ussca coaches on strength and conditioning for disabled athletes responsible for the onhill training environment that including safety systems setup coursesetting timing and video capture and analysis onhill coaching of athletes to improve performance for training and racing athletic management of each athlete individually to ensure proper training time start management and qualification coordinated sponsorship and purchase plans between athletes and equipment manufacturers maintained and designed specific equipment based on athletes individual disabilities designed setup and managed events including national elite fis disabled ski races and international world cup disabled alpine ski races educational background exos performance certification xps exos formerly athletes performance － city state usa succesful completion of exos online performance certification registered strength and conditioning coach certification with distinction national strength and conditioning association － city state usa successful completion of requirements for nsca rsccd with distinction for year industry professionals with references registered strength and conditioning coach certification national strength and conditioning association － city state usa successful completion of requirements for nsca rscc for year industry professionals certification level iv mentorship sport performance exos formerly athletes performance － city state usa successful completion of firstever class level iv ap performance mentorship certified strength and conditioning specialist with distinction national strength and conditioning association － city state usa successful completion of requirements for nsca cscsd with distinction level iii mentorship sport performance exos formerly athletes performance － city state usa successful completion of level iii ap performance mentorship level ii mentorship sport performance exos formerly athletes performance － city state usa successful completion of level ii ap performance mentorship certified strength and conditioning specialist national strength and conditioning association － city state usa successful completion of nsca cscs certification level mentorship sport performance exos formerly athletes performance － city state usa successful completion of level i ap performance mentorship interncollaboration sport performance united states olympic committee － city state usa intern and collaboration with usoc sport science with paralympic athletes in testing and evaluation for sport performance levels ussa sport science certification sport science united states ski and snowboard association － city state usa successful completion of ussa sport science levels alpine coach certifications united states ski and snowboard association － city state usa completion of ussa alpine coaching levels bachelor of arts englishcommunications new england college － city state usa year member of the new england college ncaa d alpine ski team year member of the new england college mcla mens club lacrosse team affiliations ski and snowboard club vail director of human performance director of the minturn fitness center and director of education for part and full time onsite staff staff members annually  exos formerly athletes performance xps level iv ap mentor  nsca cscsd rsccd former colorado state program director and present performance consultant and presenter and regional national and international clinics and conferences keiser performance consultant present strategic partnership with keiser corporation consulting and presenting on equipment usage and program design at national and international conferences ussa level alpine coach level sport science coach and level referee presently consult present and collaborate on strength and conditioning performance and education programming for junior and elite snow sports athletes with ussa center of excellence staff speaking engagements featured speaker keiser power summit toronto feb block power training for olympic success featured speaker fortius power summit vancouver feb periodization for power performance keynote speaker keiser performance summit ca jan utilization of power training for performance featured speaker nfl combine id feb block power training for olympic success featured speaker ussa congress ut may performance training for club programs featured speaker nsca colorado state clinic co june power in young athletes featured speaker nsca arizona state clinic az oct periodization strategies for power featured speaker denver university sport performance jun fms why where and how fms corrective exercise strategies keynote speaker psia adaptive copper mt fall clinics oct building strength and conditioning programming for the paralympic athlete skills highlevel strategic alliance skills including but not limited to networking collaboration sponsorship and partnerships highlevel leadership skills including but not limited to recruiting and hiring of bestinindustry staff direction and education of staff problemsolving and evaluation of staff technology usage at all levels with concentration in sport performance technology testing and evaluation technology and mac and windows based programming

teacher farrah m bauman professional summary a position as an adjunct teacherprofessor with major responsibilities that will effectively utilize my experience and training in coordination with my communication leadership and organizational skills teacher certified by the state of south carolina to teach all general sciences a motivator experienced in teaching physical science chemistry and medical microbiology excellent organizational skills proficient with all microsoft applications and grade and attendance keeping software a position as department chair with major responsibilities that will effectively utilize my experience and training in coordination with my communication leadership and organizational skills teacher certified by the state of south carolina to teach all general sciences a motivator experienced in teaching physical science chemistry and medical microbiology excellent organizational skills proficient with all microsoft applications and grade and attendance keeping software skills national board certified ap bio certified ap chem certified summer trained in educating atrisk youth teacher mentor national board grader classroom discipline positive learning environment selfmotivated work history teacher to current company name teach medical microbiology chemistry and physical science through grades keep grade books input grade information into igpro grade keeping system responsible for detailed weekly lesson plans parent correspondence active with homecoming and prom committees teacher to current company name – city state teachhave taught honors college prep medical microbiology honors college prep basic chemistry honors biology pass rate physical science through grades keep grade books input grade information into powerschool grade keeping system create detailed engaging new lesson plans based on course objectives  organized ordered supplies made appointments and put on fabulous proms as prom committee cochair organize yearly out of state overnight field trips in order to foster realworld relevance in course study collaborate yearly with a team of faculty to serve atrisk incoming 9th graders for the bridge program  serve yearly as a mentor to teachers correspond with parents by email telephone or postal mail oversaw inventory activities including chemical monitoring for the science department created detailed engaging new lesson plans based on course objectives implemented reading and writing in science by obtaining a set of novels from donorschoose to support student literacy in the science classroom consistently receive positive teacher evaluations from students and administrators summer national board certification grader for pearson medical technologist to company name – city state analyze blood and body fluids for hematology chemistry coagulation immunology and urinalysis using mainly beckman equipment including the lx manual and automated hematology including cell differentiation of peripheral smears as well as exudates daily weekly and monthly maintenance of all machinery plate microbiology specimens on appropriate media rapid test for strep influenza rocky mountain spotted fever and mononucleosis a b o typing and antibody identification sickle cell determination antigen typing cross matching medical technologist to company name – city state analyze blood and body fluids for hematology chemistry coagulation immunology and urinalysis using mainly beckman equipment including the lx manual and automated hematology including cell differentiation of peripheral smears as well as exudates daily weekly and monthly maintenance of all machinery plate microbiology specimens on appropriate media rapid test for strep influenza rocky mountain spotted fever and mononucleosis a b o typing and antibody identification sickle cell determination antigen typing cross matching education med secondary education southern wesleyan university state secondary education gpa certificate in medical technology carolinas college of health sciences carolinas medical center city state bs biology univ of south carolina state biology gpa skills chemistry hematology immunology lesson plans machinery medical technology typing urinalysis mentoring communication social skills lesson plans chemistry biology medical microbiology medical technology

chef career focus i am a nursing student who has recently obtained my cna license in this state i worked as a gna in the uk and it has been a passion ever since i am confident that i would make a wonderful candidate for this position from he beginning of taking my prerequisite classes for nursing school i have ebb driven yet still personable my record shows me to mutitask oriented i have the experience of always having with and caring deeply for people while my grades have always been exceptional my clinical experience was accomplished i do not want to sound arrogant i am truly confident that with my strong work ethic an willingness to learn i would surely be an asset to the stjosephs medical team i think you for your time summary of skills understands mobility assistance needs charting expertise understands medical procedures trained in grooming and bathing assistance general housekeeping ability trained in catheter change and preparation calm and levelheaded under duress quick problem solver valid state drivers license reliable transportation medical terminology knowledge experience march to december company name city state chef extensive knowledge of all aspects of the food industry as well as the natural foods industry i have a degree in culinary arts and chef in a fine dining establishment i have an attention to january to january company name city state cnagna within assisted living fascility observed and documented patient status and reported patient complaints to the case manager read and recorded temperature pulse and respiration massaged patients and applied preparations and treatments such as liniment alcohol rubs and heatlamp stimulation completed and submitted clinical documentation in accordance with agency guidelines prepared patient rooms prior to their arrival collected urine and fecal samples support duties for diagnostic and technical treatment procedures such as setting up and operating special medical equipment and apparatus assisted with adequate nutrition and fluid intake directed patients in prescribed range of motion exercises and in the use of braces or artificial limbs provided transportation assistance and companionship to clients cleaned and organized patients living quarters positioned residents for comfort and to prevent skin pressure problems assisted with transferring residents in and out of wheelchairs and adaptive equipment kept facility stocked with necessary supplies equipment and instruments provided personal nursing care in pre and postoperative situations performed routine tests such as urine dip stick vision and hearing tests tended to patients with chronic illnesses assisted nurses with cleaning rectal tube gtube jtube and regular catheter insertion charted daily information on the residents such as mood changes mobility activity eating percentages and daily inputs and outputs recognized and reported abnormalities andor changes in patients health status to nursing staff assisted with adls provided patients and families with emotional supportexhibited compassionate care and communication with regard to issues of death and dying sensitive to the needs of geriatric patients administered simple range of motion exercises promoted continuity of care by accurately and completely communicating to other caregivers the status of patients for which care is provided promoted personal and coworker safety participated in the maintenance of safe conditions within the facility and other related areas maintained a clean orderly and wellstocked environment february to december company name city state office manager point of contact for all contacts sales for commercial grounds maintenance company all office operations experience positioned residents for comfort and to prevent skin pressure problems read and recorded temperature pulse and respiration massaged patients and applied preparations and treatments such as liniment alcohol rubs and heatlamp stimulation completed and submitted clinical documentation in accordance with agency guidelines prepared patient rooms prior to their arrivalprovided pre and postoperative care assisted patients with bathing oral hygiene grooming feeding and elimination helped patients move in and out of beds baths wheelchairs and automobiles cooked appetizing and satisfying meals and snacks scheduled and accompanied clients to medical appointments followed safe lifting techniques and individual resident lifting instructions maintained sanitary conditions in residents and program rooms transported patients to other areas of the hospital in wheelchairs and gurneys assisted in cleansing enemas catheterization and bladder irrigations assisted patients with ambulation and crutch walking provided pre and postoperative nursing care provided necessary supplies support and assistance to medical staff and patients for unit specific procedures tended to patients with chronic illnesses tended to patients with chronic illnesses assisted nurses with cleaning rectal tube gtube jtube and regular catheter insertion charted information about residents such as mood changes mobility activity eating percentages and daily inputs and outputs recognized and reported abnormalities andor changes in the patients health status to nursing staff documented resident records on daily flow sheetscollects patient specimens and data including vital signs inputoutput and other necessary measurementsprovided patients and families with emotional supportcompassionate care and communication in dealing with issues of death and dyingdisplayed sensitivity to the needs of geriatric patientsadministered and guided patients through simple range of motion exercises comforted patients and provided them with reassurance and encouragement promoted continuity of care by communicating patients status to family members and other caregivers promoted personal and coworker safety promoted personal and coworker safety participated in the maintenance of safe conditions within the facility and other related areasresponded appropriately to the physical emotional and developmental needs of patients work history june to august company name city state private chef education and coursework baltimore international college city state usa culinary arts aa degree culinary arts gpa coursework in gen ed plus culinary arts deans list every year coursework in anatomy physiology and health assessmentsname academic achievement award interests currently a nursing student at ccbc community involvement volunteered over the years for various local and international groups including moveable feast united way as well as a church group that involved volunteering in the dominican republic for months additional information currently a nursing student at ccbc community involvement volunteered over the years for various local and international groups including moveable feast united way as well as a church group that involved volunteering in the dominican republic for months i took care of sick children in the subsaharan conditions of haiti and the dr skills arts clients customer service office natural sales

inside account manager summary inside account manager with eight years experience at shi to fill inside sales team manager position strong organizational analytical problem resolution skills and vast account knowledge highlights team leadership customer service expert experienced in volume licensing staff training excellent time management organized and meticulous computersavvy adept multitasker experience company name city state inside account manager to current daily responsibilities include quoting customer relations and order management experience in training new hires to develop necessary skills and techniques to meet the needs of our clients constant adaptation to new opportunities and challenges for the multiple accounts handled developed empathetic client relationships and earned reputation for exceeding service expectations exclusively handles microsoft spla sandia national labs account and multiyear 8m novell contract company name city state event manager and sales associate to responsible for stock management customer relations and providing knowledgeable assistance leader of demonstrations for various gaming products earned joy maker award for outstanding customer service company name city state house manager and box office sales to experienced in customer relations staff training and sales utilized computer databases and multiple applications acted as a liaison between performers directors and patrons to keep events on schedule skills sales center ax shoes crm sharepoint catalog management outlook excel power point word lockheed martin procure to pay sandia oracle storefront education bachelor of arts psychology the college of new jersey city state

bilingual domestic violence advocate skills word programs including excel and access epic and other electronic medical records and the database efforts to outcome eto working knowledge of sas and r experience bilingual domestic violence advocate sep to nov company name － city state provided advocacy services appropriate to client needs to a caseload of approximately clients through in person andor phone contact advocacy services included crisis intervention risk assessment safety planning supportive counseling and assistance in accessing community resources covered oncall service one to two times a week on average oncall service entailed serving as the first responder for intimate partner violence referrals from the hospital as well as selfreferrals from the community documented in passageway database eto and epic as appropriate utilized various clinical strategies in work with clients provided clients with psychoeducational resources regarding interpersonal violence as appropriate to their desires worked with clients to improve thoughts and behaviors utilizing coping skills including behavioral activation and meditation among others developed and led presentation regarding basic concepts around gender identity in order to increase program knowledge regarding transgender and genderqueer populations presentation available at googldft7at invited to participate in brigham and womens hospital schwartz rounds schwartz rounds is a nationallyrecognized program in which a panel of healthcare providers discuss providing compassionate care for a particular case in this panel other providers and i discussed the delivery of collaborative traumainformed care to a transgender woman of color who was a survivor of multiple forms of violence please see for an article on this presentation intern sep to may company name － city state assessed the mental health physical health and supportive services needs of up to ten children and their families per week by conducting biopsychosocial assessments and other clinical strategies collaborated with other professionals and agencies to provide traumainformed care when a family presented with suspected andor confirmed child abuse engaged with families in a strengthsbased helping relationship in order to provide active referrals to various local mental health agencies community programs and government organizations conducted weekly pediatric mental health screenings for children ages who sought individual mental health services participated in weekly child and family mental health meetings and monthly pediatric team meetings to discuss holistic wellbeing of patients and their families developed and led presentation regarding issues related to youth and selfharm in order to increase department knowledge around such issues presentation available at googlea4qnr corps member city year jul to jun city state mentored and tutored 7th grade students at markham middle school in south los angeles referred students to behavior counselors attendance counselors and gang intervention program counselors when appropriate collaborated with such counselors in order to assist students in improving trauma symptoms behavior academic performance and other quality of life facets engaged in collateral contacts with family members to discuss behavior mental health and academic performance created and executed extracurricular behavior programming for four students all students met city year impact goals by improving at least one point in three or more character traits as outlined using kipps character growth assessment proposed and directed a high school fair representatives from eight local magnet charter and private high schools were present and informational materials from three other schools were distributed around parents and students attended research assistant jun to may company name － city state acquired and incorporated input from local community members into research conducted transcribed and coded interviews between parents and children ages seven to twelve regarding animal behavior and evolution using both an interactive museum display and childrens books analyzed this data to measure community members understanding of evolution this information was later used for the following research paper shtulman a checa i parentchild conversations about evolution in the context of an interactive museum display international electronic journal of elementary education languages bilingual and biliterate native and fluent spanish speaker who has lived in spanishspeaking countries experience working with many spanish education and training master of public health epidemiology maternal and child health boston university － city state epidemiology maternal and child health completion of maternal and child health leadership education program master of social work clinical social work boston university － city state clinical social work bachelor of arts psychology occidental college － city state magna cum laude psychology skills academic basic color interpersonal counseling crisis intervention client clients database delivery dft7 electronic medical records forms gl government http leadership materials meetings mental health access excel word programming speaker quality research risk assessment safety sas fluent spanish spanishspeaking spanishspeaking phone trauma

language arts teacher professional summary to continue working with children as well as youth where i will be able to utilize all skills in my expertise area elementarymiddle school core qualifications ability to communicate inspire trust and confidence and motivate children as well as understand childrens educational and emotional needs ability to recognize and respond to individual and cultural differences in children and employ different teaching methods that will result in higher student achievement organized dependable patient and creative able to work cooperatively and communicate effectively with other teachers support staff parents and members of the community computer skills wordperfect microsoft word and powerpoint and leadership skills experience language arts teacher august to current company name city state coadvisor team leader august to may company name city state tutor sixth seventh grade students that tested basic or below basic in language arts work with students from varied ethnic racial and religious backgrounds administrator for the standardized augmented benchmark test maintain accountability of students safety and whereabouts during hours of operations teach language arts daily to sixth grade students perform interventions for benchmark and sat10 standardized tests to help children become proficient in language arts assess students reading and comprehensive skills through group discussion testing and oral and writing responses allowed students to use the computer for individual research projects and to gather information continue to take technology courses to updateadvance my computer skills so i can instruct and use the latest technology in the classroom prepare lesson plans on the computer attends ongoing staff development at southeast middle school throughout the school year attends ongoing staff development for the pine bluff school district planned evaluated and assigned lessons prepared administered and graded tests listened to oral presentations and maintained classroom discipline graded papers prepared report cards and met with parents and school staff to discuss a students academic progress or personal problems observed and evaluated students performance and potential and increasingly use various assessment methods encouraged collaboration in solving problems by having students work in groups to discuss and solve problems together administered tests and assessments pine bluff school district pine bluff arkansas elementary teacher teach mathematics language spelling reading social studies arkansas history health and science certified teacher august to may company name city state played an important role in fostering the intellectual and social development of children during their formative years tutored fifth grade students that tested basic or below basic in math and language arts work with students from varied ethnic racial and religious backgrounds leader of the fifth grade team taught using classroom presentations and individual instruction to help students learn and apply concepts in subjects such as mathematics science social studies spelling language arts arkansas history and health planned evaluated and assigned lessons prepared administered and graded tests listened to oral presentations and maintained classroom discipline graded papers prepared report cards and met with parents and school staff to discuss a students academic progress or personal problems observed and evaluated students performance and potential and increasingly use various assessment methods used a handson approach that uses props or manipulatives to help children understand abstract concepts solve problems and develop critical thought processes encouraged collaboration in solving problems by having students work in groups to discuss and solve problems together prepared lesson plans administered test and assessments supervised students on playground duty indoor and outdoor activities supervised students on field trips and other special events maintained control and accounted for whereabouts and safety of students helped prepare arrange and maintain indoor and outdoor activities including but not limited to fun day working parents child care center pine bluff arkansas teacher of four year old children played a vital role in the development of children introduced children to mathematics language science and social studies used games music artwork films books computers and other tools to teach basic skills capitalized on childrens play to further language and vocabulary development using storytelling rhyming games and acting games improved social skills having the children work together to build a neighborhood in a sandbox and introduced scientific and mathematical concepts showing the children how to balance and count blocks when building a bridge or how to mix colors when painting used a lessstructured approach including smallgroup lessons oneonone instructions and learning through creative activities such as art dance and music introduced letter recognition phonics numbers and awareness of nature and science established a working relationship with the children and their parents education ma elementary education may university of arkansas at pine bluff city state usa elementary education ba elementary education may university of arkansas at pine bluff city state usa elementary education professional affiliations pbea pine bluff education association and aea arkansas education association personal information elementary and middle school teacher ability to communicate inspire trust and confidence and motivate students as well as understand students educational and emotional needs have the ability to recognize and respond to individual and cultural differences in students and employ different teaching methods that will result in higher student achievement organized dependable patient and creative able to work cooperatively and communicate effectively with other teachers support staff parents and members of the community certified as a pathwise mentor teacher skills academic approach arts art balance basic oral special events instruction leadership math mathematics powerpoint microsoft word organizational skills painting presentations processes progress reading research safety sat scientific staff development structured teacher wordperfect additional information elementary and middle school teacher ability to communicate inspire trust and confidence and motivate students as well as understand students educational and emotional needs have the ability to recognize and respond to individual and cultural differences in students and employ different teaching methods that will result in higher student achievement organized dependable patient and creative able to work cooperatively and communicate effectively with other teachers support staff parents and members of the community certified as a pathwise mentor teacher

healthcare executive profile cynthia was also an instructor for the cap gemini ernst young global regulatory compliance boot camp where members of the cgey regulatory compliance team are immersed in global regulatory compliance good manufacturing practices good clinical practices good laboratory practices cgey validation tools and methodology working with the international workforce of cgey cynthia was required to be flexible sensitive and creative in her methods of teaching cynthias nursing career focus was in pain management emergency nursing legal nurse consulting and life care planning she has traveled extensively throughout the u s and worldwide as a health care and life sciences consultant for g major consulting cap gemini ernst young accenture and ness technologies while working in clinical nursing cynthia worked in acute home care and long term care arenas as a case manager and life care planner cynthia was an adjunct instructor for the university of florida rehabilitation training institute and authored and taught life care planning and aging in the catastrophically injured as a project manager for several global regulatory compliancelife sciences teams glidewell has a strong background in communication skills her ability to work with people from various ethnic cultural and educational backgrounds has been key in her success as a regulatory compliance validation systems manager she has frequently been instrumental in the establishment and training of off shore call center personnel for specific projects in it support situations her experience has given her in depth insight to the cultural nuances of different populations ranging from india to the elderly her writing background includes authoring a life care planning in the catastrophically injured aging for the university of florida rehabilitation training institute adverse events reporting for rns for abbott laboratories and numerous other educational materials for diverse audiences she has been guest lecturer at numerous national conferences and events on subjects including forensic medicine nursing and life care planning fitness and aging aids travel and real estate core accomplishments with the unique combination of working as a consultant in both the business and clinical areas of health care cynthia has worked tirelessly to achieve the highest levels of client satisfaction and outcomes through comprehensive client care team development educational training and delivery and telemedicine support programs as a consultant for help pain medical network cynthia developed and implemented their remote care services program not only did this require the development and roll out of the program but also the development and delivery of the training across the interdisciplinary providers this program utilized in conjunction with the help interdisciplinary pain rehabilitation program iprp fostered individual empowerment and independence by teaching and reinforcing principals learned in the iprp as a result in the remote care services clients were able to reduce and manage pain reduce dependence on pain medication increase their overall health perception and prevent relapse cynthias work with help focused primarily on workers compensation clients she worked extensively in the coordination of multiple carriers applicant attorneys patients and primary care providers to achieve positive outcomes for both the patient and the carrier as vice president of operations for help cynthia continued to work with physicians and other providers patients and carriers to develop an it infrastructure to efficiently navigate the rapidly changing california workers compensation revisions professional experience healthcare may company name － city state worked with major health care payers to develop their strategy and insure compliance with the medicare modernization act managed and monitored state medicaid medicare and jcaho standards and compliance for pharmaceutical infusion company including application and adherence to gcps glps and gmps in clean rooms and mixing rooms researched and aided in procurement of contracts with companies hospice home health companies and employer groups in accordance with state federal and insurance regulatory guidelines implemented new business process for monitoring billing payer requirements and field compliance analyzed designed and reorganized customer care call center for large medicaidmedicare hmo resulting in shorter hold times fewer dropped and misdirected calls and more efficient triage between lay care coordinator and nurse liaison responsible for development of knowledge transfer methodology in health care call center to insure ongoing and consistent patient survey and assessment developed tools and decision tree to aid in patient assessment and triage acted as clinical sme in patient care coordination and reporting system design and development developed designed and implemented health care service provider facility audits in compliance with state and federal guidelines for large medicaidmedicare hmo designed developed and implemented computerized data collection program for international post acute and long term care provider network strategic planning of large clinic occupational medicine department managed sales and clinical staff tracked activity analyzed results and revised sales plans as necessary responsible for customer satisfaction survey collection and analysis for care management company productivity analysis budgeting cost projection product evaluation and new product development for large post acute care provider developed and implemented new marketing strategies including trade show presentations and guest lecturer engagements created edited and produced an educational tutorial computer manual for in house use and educational material for client and family teaching interface with the legal community and the court system the insurance industry employer groups clients and physicians evaluate analyze and render informed opinions on the delivery of health care and the resulting outcomes provide support in medically related litigation and other medicallegal matters in the following areas personal injury product liability medical malpractice toxic torts workers compensation risk management medical licensure investigation and other applicable cases provide employer consultation on job modification reasonable accommodation and ada compliance life sciences planning design and implementation of corporate quality systems for multinational pharmaceutical companies as directed by federal regulations validation project manager for multinational pharmaceutical company validation effort strategic plan included the implementation and validation of a system spanning sites in countries project included assessment design and delivery of a validated system meeting the regulatory guidelines of the fda emea ich and other local authorities research development and delivery of manual and training program in pharmacoviligence and safety reporting design and development of the global regulatory compliance team within cap gemini ernst young this team is comprised of trained specialist focused on the issues of regulatory compliance and system validation within the pharmaceutical industry instructor cap gemini ernst young global regulatory compliance boot camp where members of the cgey regulatory compliance team are immersed in global regulatory compliance good manufacturing practices good clinical practices good laboratory practices cgey validation tools and methodology education bachelor of science nursing western governors university － city state nursing bachelor of science john brown university － city state gpa deans list deans list certificate in the postgraduate course of study life care planning for advanced catastrophic case management the university of florida － city state associates degree nursing university of arkansas － city state nursing publications the country its culture its children eastern european lecture series university of arkansas fort smith fort smith ar fall one of our own aids in the work place advinet inc fort smith ar spring not in my club aids in the volunteer work force boys and girls clubs of america regional conference november little rock ar one of our ownaids in the work place fort smith public school system fort smith arkansas spring one of our ownaids in the work place alma public school system alma arkansas spring early detection the cure for beast cancer womens health care series american cancer society presented in multiple locations workers compensation and managed care river cities occupational health professionals workshop fort smith ar fall stress in the work place fort smith board of realtors fort smith ar december skills ada billing budgeting business process call center consultation contracts client clients customer satisfaction customer care data collection delivery forms gcp glp gmp instructor insurance lecturer legal litigation managing marketing strategies network new product development next presentations procurement quality reporting research risk management safety sales strategy strategic strategic planning system design teaching validation professional affiliations certified disability analyst and fellow abda american board of disability analystfellow american board of forensic examinersamerican board of forensic nurses

executive chef executive profile more than twenty years of progressively responsible experience as a dynamic resourceful and skilled executive chef with a proven success record in both fine dining and catering associate of occupational studies in culinary arts from the culinary institute of america supervised a staff of to prepare as many as meals per day highly organized initiated and coordinated all pastry production for four restaurants and a catering company very professional experienced in developing new food concepts and applications skill highlights multioperation hospitality management high degree of drive and determination proven leadership skills special dietary needs expert adaptable staff development talent core accomplishments directed the operation and organization of kitchens and all foodrelated activities including the presentation and serving of foodcreated and explored new cuisines milwaukee journal sentinel carol deptollas top restaurants of professional experience executive chef to current company name city state effectively plan and develop menus for the club considering factors such as product availability food and service cost marketing conditions and business volume ensure the correct preparation and presentation of a consistent level for all food items prepared through production and demonstration full accountability and responsibility for all cafékitchen operational functions additional roles in ordering receiving inventory and loss prevention developed scratch pastry program to produce and distribute from bristleconess kitchen to sister clubs premium club chef to company name city state directly responsible for food and labor costs menu development recipe creation and standardization of recipe production to ensure consistency promote positive public relations with guests oversaw three fine dining kitchen operations and all aspects of food production to ensure high quality food standards are met on a daily basis change menus daily for two outlets and pastry menu for each home stand responsible for all nongame day catered events and some game day events extensive travel to other dnc venues to aid in support in playoffs and championship games for baseball and football executive pastry chef to company name city state ensure brand quality consistency and adherence to standards developed sratch menu and implement new items for game stands ensure that all pastries are consistently prepared and served according to the restaurants outlets and banquet facility portioning and serving standards extensive travel to other dnc venues to aid in support in playoffs and championship games for baseball and football executive pastry chef to company name city state ordered and controlled inventory developed scratch menu and implement daily specials introduced new and modified existing recipes responsible for all pastry and savory baked goods food costing executive chef to company name city state in this organic vegetarian restaurant i have created seasonal menus with a heavy emphasis on vegan glutenfree and living food items responsible for all pastry production for in house and retail sale develop own methods and recipes to create tasty vegetarianvegan cuisine supervised and evaluated staff implemented budgets fore casted trends and negotiated prices with vendors developed and held monthly cooking classes for the public executive chef to company name city state created all menus oversaw all savory and sweet food production and kitchen staff ordered and controlled food inventory trained all kitchen staff and adhered to company budgets developed and held cooking baking and candy making classes for the public executive chef to company name city state ordered and controlled inventory developed weekly menus and implemented daily specials introduced new and modified existing recipes worked on all baked goods for retail sale which included wedding cakes candies savory pastries and other baked goods executive pastry chef to company name city state initially set up and coordinated all pastry department operations for the company managing four restaurants and a catering company on pier supervised and evaluated staff implemented budgets forecasted trends and negotiated prices with vendors interacted with health inspectors and other regulators ordered and maintained inventory oversaw the distribution of product from central location education associate of occupational studies culinary arts the culinary institute of america city state culinary arts skills budgets cooking costing inventory managing public relations quality retail

accountant summary general accounting procedures accounts payables costing billing accounts receivables cash management bank reconciliation payroll management finalisation of accounts up to balance sheet accounting reports management knowledge of lc documentation admin secretarial skillscompetenciesproficient in data entry and management ability to maintain a high level of accuracy in preparing and entering financial information ability to work fast and in an accurate manner good organizational and analytical skills ability to learn and adapt quickly to meet changing needs highlights sound knowledge of computer accounting programs such as itravel financials erp myob tally quickbooks xpert leap accounting and ms office applications like word excel powerpoint outlook and other internet applications with very good typing speed experience accountant october to october company name － city a destination management company based in dubai job description handled high volume of payments including internal and external reviewed supplier invoices to ensure that all the information appearing on them is accurate and complete and reconciled their statements after sorting queries maintained listing of accounts payable monitored accounts aging to ensure payments are up to date performed day to day processing of payments by cheques telegraphic transfers online transfers etc and ensured that suppliers are paid within the established time limits in accordance with the company policy overseen daily cash and petty cash transactions and tallying of cash every day prepared monthend account reconciliations primarily bank accrual and prepaid accounts and post entries ensured the confidentiality and security of all financial files other accountingfinance support as and when required by the management accountant payables accounting clerk april to october company name － city a boutique law firm that specialises in the corporate property and construction business sectors job description accounts payables reviewed invoices to ensure that all the information appearing on them is accurate and complete verified that payable transactions comply with financial policies and procedures processed transaction reports aging payment etc after data entry maintained listing of accounts payable cash receipts petty cash expenses managed and controlled cash receipts through proper tracking and ensured that the same is deposited into bank on a daily basis in order to avoid discrepancies managed daily petty cash expenses and reconciled the physical cash and advances daily bank reconciliation monitored bank transactions daily to avoid any irregularities and also to ease the bank reconciliation thus by keeping the book balance uptodate accounting vouchers data entry prepared and recorded various vouchers in myob software month end closing and financial reports maintained fixed assets master and run monthly depreciation passed closing entries and provided mis reports brs cfs ageing reports commission statement etc finalisation of accounts and annual audit assisted finance manager by preparing relevant bs and pl schedules as per auditors requirements for the finalization of accounts and annual audit secretarial provided secretarial administrative support to the finance manager as and when required junior accountant july to april company name － city a boutique tmt firm set up in the middle east to cater exclusively for all legal needs of companies or individuals job description handled day to day accounts related jobs including but not limited to invoicing prepared and sent timely and accurate invoices to clients by email recorded invoices in the leap accounting software kept track of clients funds in a separate trust account accounts receivables monitored receivables regularly and worked with clients and ar team to increase speed of receivables and prevented interruption of service to clients that lead to an improvement in the financial performance of the company managed receivables activities such as cash application sending followup inquiries negotiating with past due accounts worked and resolved customer queries in relation with invoices by communicating with the concerned fee earners participated in weekly credit control meeting with the managing partner accounts payables verified suppliers invoices reconciled statements and arranged timely and accurate processing of payments in accordance with the companys payment strategy and also arranged advance payments wherever necessary and kept track of it statutory payments arranged funds in advance from clients to pay the statutory payments related to trademarkpatentlicense registrationrenewal before the deadline payroll controlled and updated employee records and processed payroll petty cash managed daily cash expenses and verified and tallied physical cash balance accounting vouchers prepared maintained various vouchers and recorded in leap accounting software financial reports assisted finance manager in preparing monthly financial reports secretarial performed other secretarial duties related to the accounting department accountant cum secretary august to july company name － city a general trading company dealing in import and export of porcelain melamine and stainless steel cookware crockery computers and computer peripherals job description bookkeeping performed daily accounting activities and ensured financial transactions are captured in proper accounts in tally accounting software analyzed and reviewed accounting provisions to ensure expenses are promptly regularized maintained general ledger trial balance p l ac and balance sheet purchasing and clearance of shipments placed local and overseas purchase orders under supervision and coordinated clearance of import shipments and arranged payments through cheques bank transfer documentary collection letters of credit etc costing ascertained various costs to calculate the sales price of the products sales actively supported company sales team and coordinated sales details and ensured deliveries were carried out as agreed with customers invoicing timely preparation and dispatch of invoices and monthly sales analysis as well as sales reports cash management managed cash receipts and petty cash expenses letter of credit assisted in opening of lcs review and follow up on opened lcs bank monitored bank transactions daily and performed bank reconciliation finalisation of accounts annual audit provided monthly and annual financial reports to management and liaised with the auditors administration provided administrative and secretarial support in order to ensure the effective and efficient office operations liaised with banks insurance agencies creditors and customers as part of day to day operation education mcom master of commerce university of kerala india bcom bachelor of commerce mahatma gandhi university － state india certifications personal profile nationality indian driving license uae visa status husbands sponsorship languages known english hindi malayalam availability immediate skills accounting accounting software accounts payables accounts payable accounts receivables accrual administrative administrative support trial balance balance balance sheet bank reconciliation bank reconciliation bookkeeping book c driving license cash management closing computer peripherals credit clients data entry email english erp finance financials financial fixed assets funds general ledger hindi insurance internet applications invoicing languages law legal letters managing excel ms office applications office outlook powerpoint word mis myob negotiating payroll policies purchasing quickbooks sales sales analysis secretarial sound strategy supervision typing speed xpert

director of development professional summary real estate development construction executiveversatile executive with years experience in the real estate and construction industries possessing a combination of hands on technical experience coupled with strong organizational and leadership skills to manage project teams from concept to completion honest and thoughtful style results in loyal teams that work toward a common goal strategic thinker and planner with analytical skills and proven aptitude to manage complex and numerous projects and coordinate the efforts of corporate departments landlords designers consultants and contractors to turn over successful projects honest and pragmatic approach to conflict resolution and problem solving immense pursuit and tireless effort to produce successful and timely results strong real estate aptitude allows for thorough due diligence and market analysis for contract purchase and lease administrationcommercial and residential project management development estimating budget preparation and implementation profit loss responsibility value engineering cost control team building employee training site selection land use entitlement permitting design and plan review bidding and negotiation purchase and lease negotiation purchase lease and contract administration construction manager familiar with preparing and negotiating contracts with clients and suppliers innovative construction manager adept at finding engaging ways to motivate construction teams to exceed expectations and maintain high standards skills work history to current director of development company name – city state management of multiple projects in georgia and florida ranging to million square feet annually management of construction of high end health club facilities ranging to million each management of a remote corporate office including budgets ranging to million employees management of construction managers designers consultants contractors landlords site analysis purchase and lease negotiation due diligence entitlement processing permitting reporting to corporate office and departments project schedules progress and coordination of ffe led the company for projects completed and cost control initiated the interior and exterior branding graphics reviewed plans and specs during the schematic design of preconstruction coordinated utility service providers according to project schedules obtained building and specialty permits from local jurisdictional agencies conducted weekly production and operations contractor meetings which facilitated stronger communication and the ability to resolve critical issues performed regular job site observations to provide direction for all general contractor personnel conducted all critical preinstallation conferences with general contractors subcontractors consultants and manufacturers representatives digitally archived weekly progress and technical knowledge base photographs of all assigned projects assisted the operations group with warranty service repairs to construction manager company name – city state management of multiple motel projects throughout the united states ranging to million management of construction managers in field operations management of construction training seminars for employees designers and contractors site evaluation coordination of design permitting budgets negotiation with contractors reporting to corporate office and departments project schedules progress and coordination of ffe reviewed plans and specs during the schematic design of preconstruction coordinated utility service providers according to project schedules obtained building and specialty permits from local jurisdictional agencies to construction manager company name – city state management of landlords and general contractors in the construction of approximately retail stores per year throughout the southeastern united states reporting to corporate office and departments project schedules progress and coordination of ffe coordinate with marketing merchandising and turnover to operations reviewed plans and specs during the schematic design of preconstruction conducted weekly production and operations contractor meetings which facilitated stronger communication and the ability to resolve critical issues performed regular job site observations to provide direction for all general contractor personnel conducted all critical preinstallation conferences with general contractors subcontractors consultants and manufacturers representatives oversaw the entire building turnover process while enhancing communication between all construction management conducted routine quality audits to ensure that work was progressing per the specifications and initiated corrective actions to construction superintendent company name – city state supervised construction and remodel of retail and restaurant projects ranging thousand million design craft properties to owner developer company name – city state full responsibilities of operating a single family home building company successfully completed the development of two multiunit subdivisions and over single family homes to construction superintendent company name – city state managed construction and turnover of single family custom homes managed construction of commercial office facilities to carpenter foreman company name – city state carpenter and carpenter foreman on heavy industrial projects in wyoming tennessee and south carolina to draftsman field service supervisor company name – city state design and drafting of air structures and dome roofs field service to owners in the assembly and erection of air structures and dome roofs education bs building construction design and technology eastern kentucky university city state building construction design and technology building construction trades certificate skills assembly branding budgets carpenter cost control drafting due diligence graphics marketing merchandising office negotiation operationsmanagement progress reporting retail seminars

information technology manager summary dedicated it manager wellversed in analyzing and mitigating risk and finding costeffective solutions excels at boosting performance and productivity by establishing realistic goals and enforcing deadlines highlights operations management project tracking  performance criteria tracking waterfall framework scrum methodology enterprise platforms salary structurecompensation analysis calm under pressure compensationbenefits administration staff development client communication experience information technology manager to current company name － city state managed a fourperson local it team allocating resources to ongoing projects and enforcing deadlines drove business kpis through rapid iteration of customerfacing product features leveraged indepth understanding of endtoend customer experience to identify pain points and latent customer needs collaborated with the global team to resolve it support cases build and maintain a staff of five terminate for cause one employee create and audit processes interlocking with other teams adjust as required manage travel and budget for staff onsite visits ownership of saas customers in north america canada and australia defined project deliverables and monitored status of tasks executed proof of concept implementations to validate product feasibility it administrator to company name － city state designed and delivered mission critical infrastructure to ensure the highest levels of availability performance and security maintained security backup and redundancy strategies ownership of it infrastructure and clientserver management chicago houston montreal and sydney collected analyzed and reported program metrics including product technical performance measures and key performance parameters manage north america production data center saas and disaster recovery applications deploy and manage vmware architecture monitor and created automatic actions related to hardware and web servers engineered it infrastructure for reliable wan and lan connectivity active directory and group policy configuration and deployment provided client support for production sql administration deployed over nec phones and support for nec pbx responsible for purchasing and product recommendations network administrator to company name － city state tested configured and deployed windows operating system with acronis snap deploy deployed and tested microsoft exchange in vmware administered sql database to run dentrix and dexis software configuration and implementation of group policies information technology consultant to company name － city state managed and provided security administrative support for paine wetzel oncor international northridge group rent here realty and northwestern dental center supported microsoft windows xp vista and mac operating systems responsible for purchase decisions to provide the best end point security solutions obtained milestone advanced certified partner for video surveillance network administrator to company name － city state installed and configured lan with windows xp and windows vista clients administration of microsoft active directory administration of microsoft exchange systems including backup and recovery deploy symantec endpoint security solutions and implemented disaster recovery managed multiple desktop applications microsoft office adobe acrobat act administration of intranet network administrator to company name － city state provided onsite technical support for windows and servers workstations laptops blackberries and iphones migrated to exchange scr from exchange with powershell and das managed windows server and windows college of education computer technician to company name － city state performed pc and mac hardware and software configurations troubleshot general novell client issues installed and maintained peripherals built images to be used with symantec ghost education master of science business information technology depaul university － city state bachelor of science network and communications management devry university － city state skills active directory administrative support adobe acrobat architect backup budget clientserver hardware concept client clients client support das database disaster recovery ghost lan laptops mac hardware mac exchange microsoft exchange microsoft exchange microsoft office windows windows microsoft windows windows xp nec novell operating systems operating system pbx peripherals policies processes purchasing servers sla sql symantec technical support phones video vista web servers wan windows server

finance accountant summary staff accountant proficient flexible who adapts seamlessly to constantly evolving accountingprocesses and technology adept at budget forecasting financial reporting and successful atmanaging multiple projects consistently meeting deadlines under pressure extensive knowledge ofaccounting software and processes highlights accounting operations professional compliance testing knowledge managerial aptitude account reconciliation expert ethical approach to finance accounts receivable general ledger accounting skills accounts payable financial statement analysis invoice coding familiarity analytical reasoning intuit quick books specialist payroll budget forecasting expertise accomplishments formally recognized for excellence achieved in financial analysis budgeting andforecasting operated computers programmed with accounting software to record store and analyze information general ledger accountsmaintained accurate accounts including cash inventory prepaid fixed assets accountspayable accrued expenses and line of credit transactions extensive experience with financial statements audits reviews compilations and audits for governmental organizations researched and resolved billing problems that had been previously missed increased compliance for the cash management department by aiding in internal and external audits experience finance accountant company name city state monitored new trends and technologies as they applied to audit areas for funds worked on collaborated extensively with auditors during preliminary and yearend audit processes for funds managed accounting operations for a total of funds accounting close account reporting and reconciliations received statements to record and cash checks and over vouchers as well as reconciled records of bank transactions performed debit credit and total of accounts on computer spreadsheetsdatabases using specializedaccounting software systematically prepared documents and assembled financial statements for independent auditors  guided firm reconciliation annuity funds pension funds annual reporting andmanagement of investments aligned all financial activity with the regulations of the gaap  updated investment records upon funding of investments updated confidential employee banking information with accuracy maintained accounts receivable for all funds with documentation electronically and on paper processed journal entries online transfers and payments staff accountant to company name state guided firm reconciliation payroll annual bonus pension funds annual reporting and managementof investments investigated and resolved discrepancies in monthly bank accounts while under tight deadlines revised and streamlined inefficient work procedures with automation software reducedtime and costs and increased efficiency by introducing new accounting procedures verified detailsof transactions including funds received and total account balances coded the general ledger andprocessed vendor invoice payments accountant to company name state tracked all capital spending against approved capital requests thoroughly reviewed financialstatements verified details of transactions including funds received and total account balances coded the general ledger and processed vendor invoice payments coordinated approval processes ofall accounts payable invoices rectified escalated accounts payable issues from employees andvendors conducted monthend balance sheet reviews and reconciled any variances processed bankreconciliations and financial reports to verify practice of proper due diligence maintained accountsreceivable documentation electronically and on paper issued paychecks and over vendors andsuppliers on a weekly basis corporate accountant to company name city state maintained detailed administrative and procedural processes to improve accuracy andefficiency verified and logged in deadlines for responding to daily inquiries coordinated meetingswith other department managers supervised and trained billing and collection staff education associate of arts business business management midwest business college city state usa business business management continuing education courses focusing on the major changeswithin the accounting standards advanced financial accounting revenue recognition and specialized industry gaap skills account reconciliation accounting accounting software accounts payable accounts receivable accountsreceivable administrative approach automation balance sheet bankreconciliations billing budget credit databases debit documentation due diligence finance financial accounting financial reports financialstatements financial statement analysis forecasting funds general ledger general ledger accounting investments managerial meetings payroll processes coding quick books reporting revenue recognition spreadsheets yearend

freelance website designer summary marine corps trained leader and business development specialist with an extensive background in many facets throughout the operational side of a business i always seek out ways to assist and improve my teams training and overall performance i have in years of experience in website development internet research and seo years experience in purchasing training and supply chain control for the military years in b2bb2c sales business loan brokering and real estate investment training i bring with me an impeccable work ethic thanks to my time in the marines to ensure an exemplary outcome to all goals that my position requires experience company name city state freelance website designer to current specialized in cold calls to business owners looking for a web designer or online marketing manager for their businesses online presence and marketing necessities focused on sales for websites and website development logo designs and online marketing servicesmaterials on a remote independent contractor for hire basis cross selling of widget applications and installation assistance for current and newly designed websites with tracking links for lead development and follow up sales and creation of ads back links marketing promotions on sites such as twitter facebook and foursquare and consistently generating new ideas to ensure above average marketing results over years experience with internet based web designing marketing seo ppc social media networks and analytic research as well online presentations web research email response handling and customer support company name city state account manager to contacted prime military defense contractors contract managers small business liaison officers purchasing managers and buyers on a daily basis b2b development calls at an average of outbound calls a day obtained request for quotes bids and information requirements for the procurement of capacitors electronic components semi conductors hard to find parts and commercial off the shelf items created and sent out mass marketing campaigns via email social media linkedin and newsletter distribution developed ongoing business ­ supplier relationships on a daily basis for the securing of future requirements signed the company up on a daily basis with new supplier diversity portals for automated submissions and receipt of requirements company name city state owner senior business consultant to responsible for lead development through self generation of internet marketing campaigns b2b cold calls relationship development live networking and referrals from sales reviewing of business credit standings and personal credit reports as well as additional financial documents in order to properly obtain lines of credit for the businesses needs created professional relationships with lending institutions in order to accelerate the processing of the applications in a swift and efficient manner utilized proper demographic research in order to establish a target market for the promotions that certain financial institutions we lending for established a working network of lenders and brokers for lending submission through internet applications follow up calls for renewing loans and cross selling of additional products for the continuing relationship with current and past business owners and clients company name city state senior investment advisor to called current client list daily for cross sale of additional education training programs and collecting on current program balances selling additional trainings for students looking to advance their education sales for my department sales reps reached over million in collection responsibilities for outstanding balances owed on unpaid tuitions collections for my department reps in reached over million traveled extensively to for presenting materials to students of higher level trainings in order to ensure up sells from current training and membership programs advising on all aspects of investment deals such as foreclosure wholesale lease options owner financed rentals mobile homes land development for sale by owners new construction and rehabs fiscal chief ncoic company name city state ncoic to training and development of future ncos non commissioned officers as well as assisting in the physical and professional trainings of all marines within my unit negotiated prices quantities deliveries and payments of merchandise from vendors on a worldwide scale prepared and presented daily weekly and monthly budgeting and accounting reports utilized various methods of payment for materials and services in order to accomplish tasks in a timely and cost effective manner resolved wide range of customer problems applying diplomacy and assertiveness to fee and budget discrepancies management of sabrs standards account budgeting reports system contract procurement of 350k annually provided logistic support for the squadrons on an international level pricing and cost analysis in the purchasing for the military requirements and mission accomplishment based on approved budget restrictions responsible for inventory tracking and materials accountability using electronic spreadsheets cmr consolidated memorandum receipts education associate of science united states marine corps city state high school diploma cypress lake high school city state achievements associates degree with 2yrs credit towards bachelors degree honorable discharge certificate of commendation good conduct medal letter of recognition meritorious promotion nco of the qtr for mag letter of recommendation skills accounting bookkeeping budget development content development customer service database creation and maintenance employee training microsoft office salesforce zoho outlook online networking

recruiter tax exempt markets professional summary experienced recruitment professional driven by a passion for uncovering top talent seeking to join a forwardthinking organization in a challenging dynamic leadership role core qualifications cold calling passive sourcing full cycle recruitment project management relationship managment crm and ats systems budget planning and management team management implementation of new ideasservice salarypay negotiation experience company name january to current recruiter tax exempt markets city state launched and implemented innovative and efficient recruitment efforts for fortune financial services firm within niche market segment successfully managing relationships with rvps and svps spearheaded new recruitment efforts within our retirement advisory distribution channel becoming 1st dedicated recruiting partner increased new licensed financial advisor hires from in to in hitting of goal efficiently manage a minimal recruiting budget averaging a cost per hire of in effectively maintain positive relationships with each divisional rvp managing expectations on their hiring needs and forecasting for future opportunities implement new recruitment tools resources and tracking systems in order to uncover passive and active candidates member of retirement advisory distribution senior leadership huddles offering recruitment strategies and territories of opportunity to executive leaders company name may to january project manager healthcare city state managed enterprise client relationships throughout highvalue candidate recruitment projects efficiently allocating human and capital resources to achieve success for client and agency served as face of program to client while creating launching and monitoring favorable sourcing strategy to maximize clients roi successfully utilized various recruitment and networking sources and tactics to uncover qualified talent conducted client kickoff calls to gather critical information required to plan successful campaigns led and managed team of talent strategists and virtual screeners closed in revenue in and over in responsible for over in repeat revenue in and in collaborated with internal sales leadership as a member of the pricing team to forecast demand resources required and estimated outcome allowing sales teams to set achievable client expectations and success metrics utilized various recruitment methods to source qualified talent including niche sites association sites resume databases social media and passive sourcing winner of multiple quarterlong contests including repeat revenue customer satisfaction scores and sales satisfaction scores recognized as project manager of the quarter for q1 of company name january to may senior healthcare recruiter city state created longlasting profitable relationships with clients while hiring and managing a healthcare staff of over licensed professionals generated new business by prospecting hot leads cold calls and referrals led team in generating a increase in annual net income in and a increase in effectively cold called and recruited an average of medical professionals per day surpassing daily quotas conducted inperson sales calls and cold visits to major healthcare centers in chicago and surrounding areas successfully negotiated mutually beneficial client rates and employee wages effectively hired and placed top grossing external employees amassing over in sales recruited and placed medical professionals into direct hire positions adding to bottom line implemented contests and events to creatively engage with clients resulting in increased activity ensured adherence to joint commission standards for compliance and credentialing in all employees and clients selected among all senior recruiters in district to construct business plan to reopen milwaukee staffing office top performer at r2 professional recruiter training company name august to january assistant supervisorhead bartender city state company name july to august key hourly manager city state education lewis university may bachelors of science business administration city state business administration skills agency budget business plan client clients customer satisfaction databases financial financial advisor forecasting hiring leadership managing market office enterprise networking pricing recruiting recruitment recruiter sales sourcing strategy staffing

freelance designer summary multidisciplinary designer with a strong marketing and entrepreneurial background experienced in leading design projects from start to finish on time on budget and with excellent quality seeking a creative position working with a top interior designer highlights overall business operations graphic design project management client vendor contractor relations marketing branding trend analysis market research space planning traditional fine art skills computer drafting design proposals presentations product sourcing orders invoicing budget management highlights excellent time management skills enthusiastic team player quick learner adept multitasker energetic self starter resourceful conceptual thinker customeroriented flexible meticulous attention to detail traditional fine art skills proficient in spanish professional and mature conceptual schematic design skills strategic thinker deadlinedriven skills advanced adobe cs6 illustrator photoshop familiar with autocad studio designer indesign with goals to learn sketchup and revit in near future accomplishments founded an artisan wine brand with no previous wine industry experience winner of rising star award from nawbo national association of women business owners spearheaded interior design space planning and installation for two successful eco chateau wellness spas conceived brand name and visual concept behind eco chateau a french inspired ecofriendly wellness spa produced secured sponsors and organized a premier art show featuring of las best artists at the legendary sound city recording studios which was attended by over people and featured in huffington post japan juxtapoz and la weekly soundandvisionartshowcom designed ecommerce websites and all marketing collateral for art show and wine brand directed multiple creative projects and photoshoots for clients scored in 99th percent tile on johnson o conner research foundation aptitudes test in memory for design ability to generate new ideas and clerical speedaccuracy presented in front of audiences of organized tradeshow booths in germany managed marketing budgets for a 50m company managed portfolio of professional athletes and media vips experience current company name － city state freelance designer oh marie fox everything she touches turns to amazing whether she is putting her brain to work thinking up some original and dazzling content or putting her hands to work and creating something mindblowingly beautiful she always gives which is approximately more than most peoples nichole m founder of sash bag   launched freelance design business specializing in graphic design interiors logos website makeovers business name generation and marketing hired to spearhead interior design of two successful eco chateau wellness spas opened developed winning design proposal for unique womens fitness club while competing against other designers including the designer of equinox gym current company name － city state founder imagined and launched designdriven wine brand with innovative marketing concept identified unique market opportunity and positioned the company to fulfill unmet niche in personalized gifting successfully navigated all startup stages of product development crafted business plan analyzed competitors researched target markets setup llc obtained all necessary business and alcohol licenses vetted suppliers sourced wine conducted qualitative research tastings calculated pricing model and profit margins developed sales channel and marketing strategies built website designed and wrote custom content for all marketing collateral social media and blog hosted over wine events exported wine to china featured on two of the largest packaging design websites dielinecom lovelypackagecom kusi channel tv kpri radio formes de luxe french luxury packaging magazine world packaging news cool hunting project trendhunter trendera and more company name － city state marketing manager sportswear product line manager planned several large scale events delivered presentations to audiences of oversaw marketing budgets for a million dollar brand managed portfolio of professional athletes and media vips collaborated with cross functional departments to build and execute longterm brand and product marketing plans designed organized and managed several large scale consumer events along with all tradeshow marketing initiatives and product logistics initiated thors first online demographic survey for consumers and sales force compiled analyzed and suggested initiatives based on consumer and sales rep responses constructed detailed and insightful product positioning competitive landscape which was referenced and applauded by the general manager sales director creative director product designers and product developers appointed as key contact person with pr agency and media initiated weekly press release topics and assisted media with all product needs consistently received press in over publications directed product launch video with athlete chad reed which was featured on several major motocross websites coordinated all web content for fall catalog launch streamlined content with advertising and sales campaign to create consistent and unified brand message developed new point of purchase displays such as signage goggle racks window decals and ceiling hangings created new sales program with improved visual aesthetics and functionality analyzed sportswear sales trends and feedback to develop new product line strategies styled and directed athletes and models during photo shoot recognized as thors best sportswear catalog to date by general manager and sales reps education university of wisconsin madison bba international business marketing minor in spanish

personal trainer summary accomplished assistant store manager with years of managerial experience in a retail setting areas of expertise include sales recruiting and people management retail sales professional versed in product placement and merchandising extensive experience in inventory management and shipment processing retail professional with extensive knowledge of the supplement industry including current trends enjoys helping customers find the new and exciting products experience personal trainer jun to current company name － city state wbff pro sponsored athlete healthy lifestyle nutrition and fitness guest expert on weoa evansville radio with listeners work with personal healthy lifestyle and training clients to determine overall health nutrition and fitness goals then tailor workout and nutrition programs to help clients meet goals develop personal brand and do client outreach using social media and online tools such as instagram facebook google etc coordinated lead presales and opening with a total of members signed on or before opening day consistently provided excellent customer service and assisted in account management for members recruited hired and trained a staff of fulltime and parttime employees to provide excellent customer service to members maintained the overall operations of the facility including maintenance cleaning staff and inventory responsible for completing payroll scheduling and reporting to corporate office trained coached and mentored staff to ensure smooth adoption of new program implemented innovative programs to increase employee loyalty and reduce turnover exceeded company objectives with sales hired and trained of staff trained coached and mentored staff to ensure smooth adoption of new program planned and led three training sessions to promote sales team professional development and sales goal reinforcement entered numerical data into databases in a timely and accurate manner obtained scanned records and uploaded them into the database scanned documentation and entered into the database reviewed and updated client correspondence files and scheduling database maintained daily bookkeeping report led the creation of recruiting plans for all open positions prescreened all resumes prior to sending them to corporate hiring managers for consideration screened all applicants based on theirtrained new sales associates trained new sales associates each quarter alerted customers to upcoming sales events and promotions cleaned and organized the store including the checkout desk and displays stocked and replenished merchandise according to store merchandising layouts operated a cash register for cash check and credit card transactions with accuracy completed all point of sale opening and closing procedures including counting the contents of the cash register handled all customer relations issues in a gracious manner and in accordance with company policies welcomed customers into the store and helped them locate items resolved all customer complaints in a professional manner while prioritizing customer satisfaction mentored new sales associates to contribute to the stores positive culture followed merchandising guidelines to present visually appealing displays answered customer telephone calls promptly and in an appropriate manner assisted clients in determining their overall health nutrition and fitness goals then determined tailored workout and nutrition programs best suited for the client educated clients on proper nutrition cardio capacities and correct workout and weightlifting form helped clients to reach their goals through consistent motivation education and accountability assisted clients in determining their overall health nutrition and fitness goals then determined tailored workout and nutrition programs best suited for the client educated clients on proper nutrition cardio capacities and correct workout and weightlifting form helped clients to reach their goals through consistent motivation education and accountability assisted clients in determining their overall health nutrition and fitness goals then determined tailored workout and nutrition programs best suited for the client responsible for new client outreach and retention accomplishments 1st place muscle model wbff amateur las vegas world championships which led to earned pro card fitness manager mar to mar company name － city state team leader tracking sales help and development in training programs manage personal trainers oversee all operations on the floorgroup training conducted weekly training meetings schedule client appointments front desk customer service prepare weekly reports education high school diploma buisness southern indiana － city state united states some college coursework in business management and communications strategic leadership course certifications cpr international fitness professional associate certified weight lifting kickboxing and aerobics any other certifications current personal training insurance through thomco insurance skills clients training customer service operations receptionist retail sales sales account management and sales bookkeeping cash cash register closing correspondence credit credit card customer relations database databases documentation increase instructor inventory maintenance merchandising new sales of sale payroll point of sale promote sales recruiting sales and sales associates sales events sales team satisfaction scheduling telephone with sales associate cpr front desk training programs

business development summary resultsdriven and highly skilled business developmentaccount manager and marketing professional with over years of experience developing and executing customized account plans to increase sales volume market share and relevance in the marketplace provide strategic value to customers including leveraging trends in customer industriesmarketplaces to shape solutions and approaches driving overall business development open and clear communicator with demonstrated strategic vision and disciplined execution highlights relationship building networking salesmarket analysis strategic planning adept at closing sales budget development business development  account management analytical problem solver profit optimization cost efficiency training and development accomplishments grown sales revenue in a depressed oil and gas market consistently exceeding sales goals sunnyside supply personally responsible for of erectastep sales and of overall company sales sunnyside supply handle the highest volumerevenue accounts in assigned territory sunnyside supply have obtained promotions and management opportunities faster than expected by employer sunnyside supply and davison won award for rookie sales director of the year davison consistently exceed sales quotas and always in the top of the sales team davison successfully expanded account base from to more than accounts amore limousinesmorgan coach led sales team to grow revenue from to million in years amore limousinesmorgan coach education bachelor of science marketing and legal studies in business duquesne university － city state experience business development september to current company name － city state responsible for overall company branding and marketing at trade shows and industry organizations  business development role responsible for obtaining new customers and building current customer base to increase sales revenue across all product lines throughout the company manager of premium product line called erectastep covering the northeast as a service territory grown erectastep sales revenue in a depressed oil and gas market build strong relationships with new and current customers operate as a stand alone business within sunnyside supply therefore responsible for day to day operations which includes prospecting customer contact qualifying customers presentationsdemos quoting sales followup inventory management and logistics perform field measurements to determine customer needs designconfigure platforms and crossovers per customer needs to meet osha regulations evaluateforecast customer revenue potential manage and direct inside erectastep team director of new products march to august company name － city state create strategies to develop and expand existing customer sales which resulted in a increase in monthly sales maximize operational efficiency by coaching staff on various customer service initiatives maintain friendly and professional customer interactions emphasize product features based on analysis of customers needs make an average of callsappointments per day to grow and maintain customer base very strong at building rapport and a bond with clients to increase sales and volume earned an elevated position as a statistical tracker compile and report sales statistics as requested by management to maximize sales efforts of the team collaborate with colleagues to exchange selling strategies and marketing information respond to all customer inquiries in a timely manner director of sales and marketingbusiness development manager may to march company name － city state created sales and revenuegenerating opportunities in new markets to improve the bottom line developed strategies to position the business to shape and capitalize on emerging customer and market needs identified and solved complex problems that impacted sales management and the direction of the business cultivated strong professional relationships with industry partners by creating focused campaigns to drive longterm business development developed and implemented strategic marketing plans for the business launched a thriving transportation service building revenue from 50k to over 300k in the first three years and a minimum increase in revenue each year after oversaw frontoffice operations and provided superior customer service built a clientèle supported by referral business which resulted in daily interaction with current and prospective clients managed all aspects of daytoday operations as a multisite manager of amore limousines morgan coach tours llc and sisters travel inc finances accounts payablereceivable invoicing forecasting budgeting and sales strategy managedsupervised a total of employees facility rentalmaintenance authored professional correspondence to customers and vendors created special promotions wrotedesigned print and outdoor advertising created campaigns for trade shows and coordinated all media buying prepared reports for sales expenses and maintenance ensuring full compliance with company federal and state requirements and tight deadlines concentrated on acquiring university and corporate contracts won university and corporate contracts over many competitors increased client base resulting from secured contracts business development associate january to may company name － city state developed and implemented cold calling strategies to increase client base identified market trends to maximize revenue focused on customer retention to maintain market share built longterm client relationships to position the business for growth leadership roles member of board of directors the consortium for public education present ongoing community service initiatives student of the month program turner elementary school present created and operate the student of the month program monthly limo lunches are donated for the student of the month program readathon program evergreen elementary school present created and operate the readathon program quarterly limo lunches are donated for the students that read the most books in each contest period

teacher summary dedicated teaching and counseling educator with of experience i have successfully taught english to students both children and adults  that were new to the country as well as helped and supported them as they  assimilated to the us school system and culture i have also successfully implemented an ib and a regular spanish curriculum to middle and high school students with different levels of language proficiency during my career i have implemented  the alweus bullying prevention program served in lpac committees and student assistance programs administered telpas online assessments and collaborated with other educators as a telpas trainer  core qualifications ma education counseling certification counseling internship in elementary school and juvenile correctional facility high school spanish endorsement bilingual endorsement  ib curriculum training  professional experience january to july company name city state teacher 6th grade spanish developed and implemented ib curriculum fostered citizenship open mindedness and a safe classroom environment so that students felt comfortable taking academic risks assisted with the implementation of  the olweus bullying prevention program 5th grade developed and implemented 5th grade curriculum to students who were new to the us school system and spoke a language other than english served in the lpac committee for the districts us new comers kindergarten developed and implemented lessons for a lep population of students january to july company name city state teacher 6th grade spanish developed and implemented ib curriculum fostered citizenship open mindedness and a safe classroom environment so that students felt comfortable taking academic risks assisted with the implementation of  the olweus bullying prevention program 5th grade developed and implemented 5th grade curriculum to students who were new to the us school system and spoke a language other than english kindergarten developed and implemented lessons for a lep population of students august to august company name city state teacher valley view isd kindergarten developed and implemented lessons for a lep population of students in an under developed area implemented modifications for autistic students education and training university of texas pan american city state guidance and counseling university of texas pan american city state psychology bachelor of arts certifications texas school counselor grades pk secondary spanish grades bilingualesl spanish grades pk skills  counselor academic native spanish speaker leadership workshops goal setting and implementation effectively work with parents time management

faculty clinical instructor clinical coordinator summary doctorateprepared registered nurse and medical author with extensive clinical experience excellent physical assessment skills proven strength in teaching and a passion for health education  specialized training in pediatric primary care chronic disease management sports medicine nutrition pediatric cardiology and mental wellness  excels at presenting health medical education and program management professional highlights implemented a sustainable quality improvement program within orland park school district s physical education curriculum impacting over students grades k revised a rush university graduate nursing course curriculum improving online discussion critical thinking techniques in accordance with national quality matters standards   competencies for nursing education designed course curriculum including exam design and evaluation within university graduate level nursing programs  currently establishing medical advisory board within orland park township coordinating with university of chicago and local community stakeholders to provide health services and education programs to district students and athletes played a major role as medical liaison in medical sales venues educating mds surgeons apns rns and surgical staff while maintaining business benchmarks and quotas  successful author editor in preparing medical manuscripts proposals and policies for publication submission effective presenter with ability to convey complex concepts to a variety of audiences and identification of training needs managed several projects with budget limitations as well as securing funding  experienced in research data analysis and  documentation of health conditions treatment topics public health issues student safety supported school district staff community education on physical cultural and socioeconomic diversity of student population experience company name city state faculty clinical instructor clinical coordinator to current responsible for course lecture and leadership of clinical instructors within the masters entry nursing program menp designed and provided evidencebased information achieving course objectives as required through university program protocol and the national guidelines of competencies for registered nurses partnered with clinical simulation manager to develop implement and evaluate clinical scenarios within the simulation laboratory environment to optimize student learning outcomes coordinated directly with medical education department personnel to augment the clinical rotation experience with handson and observation opportunities for students ​​ ​ company name city state school nurse to current demonstrates advance skills in the nursing process of physical assessment implementation and evaluation with students and staff attention to cultural diversity within the health care setting and its effect on care delivery treatment management serves as a strategic partner providing school wide proactive direction training for health and emergency action plans provides management recommendation and consulting services to administrative leadership team on individual student medical status and needs according to state and federal regulations to ensure academic success excellent skills in finalizing and disseminating medical review data  administers vision and hearing screenings and addresses results with referral resources as contracted with district partnerships and the illinois department of public health successfully initiates and manages projects involving teen student volunteers for community service learning in accordance with high school department policies assures strict adherence to illinois standards of the professional school nurse practice act illinois school district board of education policies protocol and procedures regarding studentpatient care safety data collection and confidentiality ​​ company name city state clinical specialist to provided contractual clinical services to a global medical device company specializing in design development and commercializing complex spine and minimally invasive spine technologies and operative techniques demonstrated product knowledge expertise timely troubleshooting and direct product evaluations of spinal implants instrumentation and biologic products involving motion preservation annular repair and nucleus replacement educated mds apns rns and surgical staff on proper use and maintenance of products requiring of time spent within operation room environments ​​ company name city state nurse clinician ii rn to specialized in pediatric intensive care unit pediatric surgical heart unit responsible for the complete nursing process of critically ill or injured patients in a level i trauma unit and pre and postsurgical patients in pediatric cardiac surgical unit extensively trained to deliver the most sophisticated level of treatment and surgical expertise in trauma complex pediatric cardiac surgery neonatal and general pediatrics successfully performed extensive rn role within cardiology specialty exhibiting expertise in clinical anatomy and physiology thorough understanding of surgical interventions and corrective procedures while encompassing professional and compassionate patient care ​​ education doctorate in nursing practice pediatric primary care rush university city state associate of applied science nursing richard j daley college city state bachelor of science nutrition northern illinois university city state minor in journalism licensure certification registered nurse nationally certified school nurse national board for certification of school nurses designation for individualized educationprogram iep privileges illinois state board of education professional presentations evaluation of school district implementationof the knee injury prevention program rush university polycystic ovariansyndrome in adolescent females rush university medical center female athletetriad sports medicine conference illinois school district quality matters conceptsin online higher education course delivery rush university fostering debate inonline courses rush university scholarship wrist pain in gymnasts a review of common overuse wristpathology in the gymnastics athlete current sports medicine reports official journal of theamerican college of sports medicine evaluation of school district implementationof the knee injury prevention program submitted to sports health nurses making an impact reducing schoolathlete injuries  chicago tribune affiliations illinois high school association illinois association of school nurses member american diabetes association teen adventure camp illinois chicago marathon medical staff special olympics medical staff society of childrens book writers and illustrators

projects manager professional overview a medical anthropologist who is driven by a fundamental interest in human health and welfare from a sociocultural perspective ms kazaryan is prepared to use her strong research and project management skills to develop implement evaluate direct and monitor public service projects for the protection and security of human subjects core qualifications project management compliance monitoring and evaluation quality management and assurance program planningdevelopmentimplementation technical and nontechnical report writing and presentation public speaking qualitativequantitative mixed method researchanalysisconsultation ethnography interviews and interactional analysis literature review and content analysis fieldwork health welfare culture society migration diaspora education master of science philosophy medical anthropology university of oxford city state uk scholarship by the luys foundation of armenia advisor elisabeth hsu university of oxford medical anthropology professor and fellow of green templeton college oxford bachelor of arts anthropology university of california berkeley city state usa academic honors in anthropology distinction in general scholarship advisor aihwa ong uc berkeley department of anthropology reader santoukht mikaelian uc berkeley department of slavic languages and literatures associate of arts honors general education glendale community college city state usa academic and deans honor roll advisor michael harnett gcc scholars program director experience projects manager jan to current company name city state within the first few weeks produced the company disaster recoverybusiness continuity plan in coordination with the pharmacy manager and the pharmacist in charge currently manage monitoring and evaluation activities within all pharmacy departments via review of internal audits ensure compliance with all applicable state and federal standards as outlined by the national association of boards of pharmacy nabp supervise the current compliance officer in order to accomplish verified internet pharmacy practice sites vipps accreditation deal with all public relations matters goal is to create not only an ethical compliant and safe working environment but also ensure the same integrity is represented in the healthcare services provided consultant sep to dec company name city state provided methodological training directly to the monitoring and evaluation department this included lessons in ethnography interactional analysis content analysis grounded theory open ended interviews and systematic review of research literature actively participated in a number of private consultations public conferences and key cooperation workshops with delegates from the world health organization who the world trade organization wto the world bank the food and agriculture organizations of the united nations fao and all eurasian economic union eeu nation states and their respective ministries from the health and agriculture sectors compliance officer sep to aug company name city state designed a comprehensive policy and procedure company manual for employees patients and shareholders reviewed patientpharmacist consultations internal audits and dealt with all compliance and ethics related issues accomplished accreditation by the utilization review accreditation commission urac for the company built strategic pharmaceutical alliances resulting in signed contracts with major drug manufacturingcompanies to allow for the dispensing of new andor limited distribution cancer treatments licensed the pharmacy in us states outside of the state of california collections management assistant aug to jun company name city state served as right hand assistant to the manager of the collections department at uc berkeleys museum of anthropology supervised researchers students interns and volunteers regularly as they worked with valuable and fragile artifacts including human skeletal remains organized the collection inventory conducted database entry for all oceania artifacts and reviewed system entries by working interns and volunteers recruitment intern sep to jun company name city state contributed to overall campus recruiting strategy planned campus events held public speaking events assisted in publicizing upcoming events consulted and maintained the confidentiality of student applicants answered inquiries collated reports filed recruitment information saved and transferred all documents and correspondence in a sound manner leadership cultural affairs representative of sweden model united nations un armenia mentoring associate translator luys foundation headquarters armenia welfare officer oxford university student union university of oxford social media director human health project vicepresident armenian students association uc berkeley vicepresident scholars program glendale community college volunteer annualtemporary armenia fund st joseph hospital maternity department los feliz small animal hospital skills microsoft word excel powerpoint office outlook rstudio time management and strategic goal setting critical thinking and problem solving interviews participant observation surveys questionnaires sociocultural perceptiveness public speaking and recruiting organized determined professional personable and adaptable languages interests armenian and english fluent reading writing and speaking research policy ethics globallocal health bioethnomedicine human rights welfare culture society disability politics philosophy advocacy access publications kazaryan a mezabujutyun the medicinal uses of urine among armenians in diaspora university of oxford kazaryan a armenian americans ethnic invisibility and double consciousness in diaspora university of california berkeley kazaryan a neolithic çatalhöyük the origins of culture glendale community college bay honors research consortium professional references elisabeth hsu professor of medical anthropology at the university of oxford elisabethhsuanthrooxacuk avetis minasyan ceo and president at tnh specialty pharmacy avotnhpharmacycom leslie freund collections manager at phoebe a hearst museum of anthropology freundberkeleyedu aihwa ong professor of anthropology at uc berkeley aihwaongberkeleyedu

consultant education and training master of health administration university of missouri － city state master of science health informatics and bioinformatics university of missouri － city state health informatics and bioinformatics bachelor of science business administration marketing university of missouri － city state business administration marketing skills healthcare analytics years physician engagement years project management years consulting years sales years marketing strategy years tableau years excel years excel years public speaking years machine learning years financial analysis years databases year sql year business development years business intelligence years user experience design years experience consultant jun to current company name － city state inception design sales and implementation of consulting services in over hospitals across the us produce and execute work plans to achieve clinical operational and financial improvement initiatives develop rapport with hospital executives hospital staff and physicians to foster hiperformance teams analyze financial patient experience throughput and quality data to develop clear strategic actions plans presents clearly and concisely to physicians and executives to persuade and drive change train new analyst and consultants in analytic tools such as mysql excel tableau and weka assist in the development design and sales of propitiatory mobile applications used for physician complianceand contracting the application is currently available on both ios and android author white papers and web content which are used for client marketing and client education health plan financial analyst may to may company name － city state created automated pricing tools based on contractual language and multiple drug lists developed predictive models which accurately assessed member risk of year over year pmpm shift queried and built client facing reports using teradata excel and powerpoint produced management dashboards with key performance indicators for senior leaders investigated and analyzed rx trend reports for clients account teams and other functional areas compiled and analyzed multisource data to prepare contract adjustment reports collaborated with competitive intelligence department to develop incumbent responsive pricing strategies built customized reports in collaboration with clients to investigate patient rx utilization business analyst aug to may company name － city state developed interactive business intelligence dashboards for clients to measure return on investment established new sales strategies and value propositions for the sales team created market impact maps in arcgis to assist the strategic expansion of mhc services project owner for office and sharepoint implementation results included eliminating costs for local fileservers optimizing file access auditing capabilities and promoting collaboration led hipaa audits that resulted in the implementation of numerous physical and technological safeguardsimproving compliance and minimizing the risk of financial exposure designed and distributed patient consent documentation in collaboration with health literacy missouri monitored and audit enterprise master patient index database using intersystems healthshare platform marketing manager jun to aug company name － city state created and developed online marketing strategy with integrated website to improve lead generation andminimize response time measurable impact included an increase of new unit sales by and being awardedfirst place in district growth in leveraged marketing analytics on existing customer database to better align departmental sales promotionwith customer demographics and seasonality demand directly sold major units to customers and consistently awarded for performance in both volume and marginlevels project manager for implementation of customer reward systems software which included a proof of conceptfunding request installation training and post installation ma nagement troubleshoot hardware and software issues in multiple departments accomplishments project management professional pmp eligiblegroupshealth information and management systems society himss to presenthimss is a global causebased notforprofit organization focused on better health through informationtechnology himss leads efforts to optimize health engagements and care outcomes using informationtechnology american college of healthcare executives ache to presentamerican college of healthcare executives is an international professional society of more than healthcare executives who lead hospitals healthcare systems and other healthcare organizations willing to relocate anywhere skills analyst auditing business development business intelligence competitive intelligence hardware concept consulting prepare contract client clients databases database documentation fileservers financial financial analysis functional ma machine learning marketing strategy marketing market access excel office powerpoint sharepoint mysql enterprise online marketing pricing pricing strategies project management promotion public speaking quality rapport sales sql strategy strategic tableau white papers teradata trend troubleshoot website web content author additional information willing to relocate anywhereauthorized to work in the us for any employer linksawardshonorary member of the upsilon phi delta honor society for health administrationoctober the mission of the upsilon phi delta honor society is to recognize reward and encourage academicexcellence in the study of healthcare management and policy

bistro chef career overview a resultoriented clients service professional with over years of experience in client relations encompasses the ability to establish and build positive relationships with clients and all level of coworker or management building strong relations through effective communications core strengths customer and client relations bookkeeping and accounting inventory control scheduling of personnel problem solving strategic planning strong oral communications accomplishments certified to go above and beyond and providing quality and outstanding customer service customer recognition for outstanding and consistent customer support selected to learn new computer programs and then train others work experience bistro chef to current company name city state responsibilities include taking customer orders addressing customer inquires opening and closing of establishment preparing food inventory control problem solving and cash register operation customer service rep to company name city state responded to customer inquiries at a fast pace call center maintained records processing payments to include set up of payment arrangements assisted customers by explaining detailed billing formats and troubleshooting customers equipment reported outages in affected areas and relaid information to customers kitchen manager to company name city state responsible for customer orders as well as customer inquiries opening and closing of establishment maintaining records and placing inventory orders food handling preparation safety and storage filling online fax orders and processing of promotional complementary orders dsp to company name city state responsible for working with mentally and physically disabled people in a home based setting duties are as follows assisting individuals with their daily needs administering of medications maintaining staff logs and reports scheduling dr appointments for patient care and safeguarded consumers wellbeing store manager to company name city state daily procedures included opening and closing of establishment preparing reports for corporate hq updated and maintained file records ordered supplies handled customers phone inquiries in a timely manner processed loans through verifying customers credit report with the utmost regard to their privacy this included placing calls to payroll and hr departments to verify employment bankruptcy reports and bank account information to include accountable for large sums of monies blank checks handled armored car pickups and deposited funds into bank accounts internal auditor to company name city state maintained and updated records on a daily basis recalculated figures and insured that formulas were entered correctly audited all electronic activity entered by prebill urt and start up department inputted into the rbms retail business management system for management verification customer service representative to company name city state assisting customer inquiries in fast pace environment maintained records by entering or tracing orders in progress assisted customers with extensive product knowledge handled shipping and receiving orders conducted training of newly hired employees operating of register for customer checkout conducted inventory control which included pulling and processing of orders pricing of items and stocking the store shelves specialistcustomer service representative to company name city state professionally assisted all client inquiries at a fast pace call center maintained records entered and traced orders in progress assisted technicians with t1 and t3 equipment problems explained details to customers on existing orders conducted training for newly hired personnel tracked nationwide outages and relaid information to clients technicians and management assistant manager to company name city state responsible for customer and employee relations opening and closing of establishment preparing food hiring and firing of personnel bookkeeping and accounting inventory control scheduling of personnel problem solving and accountability of finances counter manager for ulima cosmetics to company name city state answered customer questions and concerns advised clientele of products with extensive product knowledge solved problems maintained record of customers product orders handled inventory control and register operations educational background diploma cosmetology photography sz delfter str city state germany diploma biology mythology computer science sz hermannsburg city state germany high school diploma sz hermannsburg city state germany associate of arts arts archeology kctcs city state united states of america skills computer experience include windows nt windows vista windows windows microsoft office microsoft word excel word perfect power point outlook android rbms as400 sms800

sr graphics designer summary i have been working as a graphic designer for vanderbilt university for  twenty years additionally since i have been supervisingadvising a team of anywhere from ten to student designers who perform work for vanderbilt students and student groups highlights indesign photoshop illustrator quark microsoft word acrobat designing in fourcolor photo manipulation and retouching illustration and wordmark design accomplishments awards second place for great performances at vanderbilt brochure from association of college unions international first place for best calendar from association of college unions international region first place for great performances at vanderbilt brochure from association of college unions international second place for homecoming ad from association of college unions international experience to sr graphics designer company name － city state graphic design work for all offices within the office of the dean of students including brochures postcards ads posters fliers table tents invitations tshirts logos banners etal this involves work for any or all of the following departments active citizenship service arts campus events assessment and special projects black cultural center center for student wellbeing chaplain religious life office of university central administration conferences office greek life housing and residential education inclusion initiatives and cultural competence international student scholar services lgbtqi life project safe center reservations events student accountability community standards academic integrity student centers student leadership development student organizations transition programs margaret cuninggim womens center and sometimes projects outside of dos when specially requested by the dean of students conduct research and collect information for all design projects assist with the development and implementation of marketing and public relations plans and strategies write brochures news releases and other promotional materials handle details of production supervise train and assign work to ace student workers compile data for preparation of budget contact printer and orchestrate final outcome of design products contact vendors and other professionals in preparation for design and marketing projects attend marketing andor related seminars related to programs in dean of students to marketingpr specialist company name － city state graphic design work for student campus events and more within the office of the dean of students including brochures postcards ads posters fliers table tents invitations tshirts logos etal areas include great performances at vanderbilt greek life vanderbilt dance group sarratt gallery at vanderbilt sarratt studio arts vanderbilt homecoming international lens and more conduct research and collect information for all design projects assist with the development and implementation of marketing and public relations plans and strategies write brochures news releases and other promotional materials handle details of production supervise train and assign work two student workers compile data for preparation of budget contact printer and orchestrate final outcome of design products contact vendors and other professionals in preparation for design and marketing projects compose press releases and edit text coordinate update and maintain all mailing lists attend marketing andor related seminars related to programs in sarratt to secretary iii company name － city state update and maintain mailings for all functions relating to the student center prepare mailings for distribution coordinate update and maintain all mailing lists compose press releases and edit text track history for all performances presented by sarratt prepare time sheets for employees answer phones file and substitute for cashier to manager company name － city state oversee all gallery operations prepare for openings ie publicity and related mailings sell works of art and follow up with payment to artists write press releases and follow up on contacts create and maintain database for tracking all works of art prepare bulk mailings for promotional purposes create filing system prepare payroll and sale tax forms maintain office and building supplies collect rent and handle all tenant related problems oversee custodial services to secretary iii company name － city state support for director of management information systems user support services compose and prepare memos letters reports etc set up and maintain departmental files handle confidential material such as personnel files employee turnover reports reconcile monthly departmental budget variances handle travel arrangements and coordinate business calendar maintain assignment and personal computer logs education ba english indiana university of pennsylvania － state english interests art related environments painting collage gallery going reading music related events skills academic acrobat photoshop ads arts art banners brochures budget cashier color conferences database designing dos edit filing forms graphic design greek illustration illustrator indesign leadership development letters logos logo design lotus director mailing marketing materials office microsoft word works management information systems news releases paradox payroll personnel photo manipulation posters press releases printer promotional materials public relations publicity quality quarkexpress research seminars tax user support answer phones travel arrangements

business development career overview committed and motivated professional with exceptional customer service and decision making skills extensive experience working with a diverse client base and delivering results highachieving professional possessing excellent communication organizational and analytical capabilities background in business development customer service and project management skill highlights problem resolution resultsoriented meticulous attention to detail managing multiple priorities microsoft office proficiency customer relations specialist employee training and development core accomplishments data organization   improved office organization by compiling quarterly budget reports financial spreadsheets organizational charts and company data reports using advanced microsoft excel functions coordinated all department functions for team of increased office organization by developing more efficient filing system and customer database protocols customer service   handled customers effectively by identifying needs quickly gaining trust approaching complex situations and resolving problems to maximize efficiency planning   arranged scheduled and coordinated all logistics and travel itineraries for staff of employees ensured staff was equipped with all necessary supplies and collateral for long distance travel scheduling   facilitated on boarding of new employees by scheduling training answering questions and processing paperwork professional experience business development february to september company name city state responsibilities have included setting up new with vendors manufactures and contractors by implementing effective networking and content marketing strategies added value to marketing material by introducing creative advertising concepts generated new sales opportunities through direct and telephone selling and emails coordinated and managed major proposal processes from initiation to implementation successfully established effective systems for record retention by creating database for daily correspondence trackingstandardized department filing system to increase efficiency service manager november to february company name city state developed implemented and monitored programs to maximize customer satisfaction and manage onsite customer service representatives interviewed hired and trained new quality customer service representatives system technology specialist november to january company name city state support customers with reconfiguring of system software trouble shoot and repair systems in timely manner per customer contracts assist with bringing new systems on line and training project manager april to november company name city state define project scope goals and deliverables manage cost schedule and performance of project while working to ensure the ultimate success and acceptance of the project mentor staff consulting excellence and encouraged best practice of company standards support manager april to december company name city state responsible for departmental staffing needs performance management training and development and daily management of customer service employees manage all service issues to customers satisfaction to developed quality assurance program that reduced warranty calls by thirty percent in the first two months realigned staging and routing process to create more steam lined operation minimizing overtime first time service calls were completes at a higher success rate maintain and track monthly reports customer satisfaction warranty expenditure outstanding work order reports develop plan for sales department for reoccurring revenue member of kaizen board support all departments on an as needed basis project administrator september to december company name city state responsible for creating and maintaining project records hard and electronic copies transmitting them accordingly to internal and or external customers create and maintain budget reports on all active jobs supporting the project managers with any additional reports scheduling rfis purchasing create and update job submittal packets and operation manuals coordinate training for internal and external customer education high school diploma denver high school city state general studies front range community college city state general studies skills active learning client relations computer proficiency creative problem solving critical thinking data collection data entry documentation email executive management support filing internet research letters and memos minute taking multitask management organizational skills research scheduling service orientation speaking spreadsheets travel arrangements

healthcare consultant executive profile seminars and media interviews executive healthlongevity expert and corporate wellness consultant created awardwinning preventive carepatient education center in family medicine residency developed residential wellness program at worldrenowned cooper clinic in dallas from ground floor administered kellogg foundation grant to train physicians for public health and preventive medicine developed innovative nutritional system to rank high nutrientdensity foods and motivate individuals to simple healthy eating designs for wellness consulting with corporate executives medical groups hospitals wellness centers nutritional supplement manufacturers designed extensive marketing strategies for healthwellness publications healthy food products and nutritional supplements personal objectives my career goal is to utilize my experience and skills in a larger organization work with teams to create innovative products and services in health promotion disease preventionmanagement and human longevity fields collaboration with diverse groups to synergize process of product development and implementation of patientclient services skill highlights business development strategy expert product marketing strategy expert operational systems efficiency expert wellness program development expert lifestyle change methodology expert professional experience healthcare consultant march to current company name － city state specializes in assisting physicians hospitals outpatient rehabilitation clinics and a diverse list of other healthcare providers throughout the us and abroad to achieve their strategic and operational goals president and founder january to current company name － city state responsible for overall strategy and implementation of all aspects of the business company provides consulting and training seminars in the areas of executive health corporate wellness nutrition stress managementworklife balance fitness and longevity publishing in the areas of nutrition fitness wellness sports and spiritual development executive director january to january company name － city state developed residential cooper wellness program at cooper clinic from ground floor resulting in multimillion dollars of revenue and educational assistance in improving health longevity and quality of life for thousands of clients both domestic and international received outstanding service awardcooper clinic associate director july to december company name － city state created awardwinning preventive care teaching program from startup for medical residency program won grant to fund the preventive care learning center a patientresident teaching facility center taught family medicine residents patient educationpreventive medicine skills and won patient care magazines award for excellence in patient education by a family medicine residency developed offcampus master of public health program for residents and allied health professionals in conjunction with loma linda university and an kellogg foundation grant appreciation award for developing a nationally recognized program in preventive care at the florida hospital family medicine residency education doctor of public health august loma linda university － city state high level specialist in wellness and lifestyle management intervention academic preparation practical skills and administrative abilities in developing implementing and evaluating programs and protocols designed to address a wide spectrum of health issuesparticularly those dealing with chronic diseaseincluding health risk appraisal nutritional assessment and recommendations exercise testing and prescription and smoking cessation counseling sixmonth clinical practicum at kaiser permanente preventive medicine dept in riverside ca including lifestyle counseling for clients in areas of smoking cessation weight management fitness training and chronic disease risk factor reduction master of public health august loma linda university － city state specialized professional training in community nutrition to assume leadership position in assessing community nutrition needs and in planning directing and evaluating the nutrition component of health promotion and diseaseprevention efforts bachelor of arts business administration june andrews university － city state gpa enrolled in honors english andrews university honored alumnus of achievement award business administration courses included economics principles of management business law business ethics principles of marketing accounting enrolled in honors english andrews university honored alumnus of achievement award bachelor of science health june andrews university － city state health courses included organic chemistry biology microbiology home economics inorganic chemistry massage and nondrug therapeutics skills academic accounting administrative balance biology business development business law chemistry interpersonal ca consulting counseling clients directing diseaseprevention economics family medicine health promotion leadership marketing assisting physicians patient care processes product marketing program development protocols public health quality rehabilitation scientific seminars strategy strategic stress management teaching

media advertising coordinator summary knowledgeable and driven copywriter and communications professional offering expertise in writing public speaking advertising vendor and print media relations superb writer and editor who communicates effectively with target audiences through strategic communication techniques brand management and through social media platforms highlights •   customer servicefocused relationship building expert copywriter and copyediting project management exceptional writer motivaexcellent communicator strong proposal writer new program and promotion implementation team player decisive problem solver deadlinedriven event planning coordination customer servicefocused relationship building expert copywriter and copyediting project management exceptional writer motivaexcellent communicator strong proposal writer new program and promotion implementation team player decisive problem solver deadlinedriven event planning coordination accomplishments • secured feature article in north dallas gazette •interviewed in the kenexa rpo coe video experience march to current company name city state media advertising coordinator •planned and publicized events including negotiating vendor contracts and designing promotional materials proofread and reviewed all print and electronic content for correct grammar and adherence to house style revised campaigns in response to feedback from the creative director account team and clients reviewed and edited colleagues written work for grammar tone voice and creative quality communicated with designers graphic producers video editors and videographers to create cohesive company voice developed copy and concepts for packaging instore collateral video scripts digital storytelling print advertising seasonal collections shows events and promotions •monitor and audit job postings and advertising placements to follow internal compliance requirements manage and troubleshoot any issues arising while recruitment campaigns are in progress maintain relationships with clients advertisers thirdparty vendors and internal departments work with account executives to determine client needs and budget managing the production of digital and print communication materials including sourcing managing and maintaining vendor relationships •coordinate trainings trade shows and interview events track advertising budget and coordinates with the accounting department for invoice issues copywriter creatively contributing to ad copy to encourage candidate traffic to meet clients need •proofread copy and obtain management approval for all content for all job postings job fair advertisement •ensures the style and content is in harmony to the hiring goals in addition to the companys brand •responsible for social media engagement initiatives to maximize social networking for our clients account june to march company name city state senior coordinator responsible for launching new accounts and administrating interview processes that resulted in candidate interviews and offers acted as a liaison to clients hr business partners staffing consultants recruiters talent acquisition team and the candidate care center team conducted candidate reference checks responsible for launching new accounts and administrating interview scheduling worked independently on accounts with minimal supervision with interview scheduling and offers detail oriented in scheduling travel and interviews for candidates led the call center rollout training class led and contributed to the mission statement committee for the kenexa candidate care center represented the candidate care center in prospective client interviews led and participated in kenexa career fairs utd and kenexafrisco office september to february company name city state human resources administrator provided professional employee communication while supporting hr generalist and managers with performance management and improvement tracking through microsoft excel spreadsheet maintained proper processing and maintenance of employee files and records retention set up employee orientation development and training logistics and recordkeeping communicated quality customer service and problem resolution in the administration and organization of training and staff meetings employee training classes and workshops modified hr administrative payroll policies and procedures payroll distribution assisted hr generalists with termination processing exit interviews and job postings provided contributions approved by human resources manager to local community organizations events and charity services corporation corporate retail september to february company name city state materials management assistant corresponded with domestic and international vendors and distributors in efforts to aggressively monitor the timely delivery of products generated and manipulated daily weekly and monthly microsoft excel spreadsheet reports of financial logistics generated and verified purchase orders and assisted with inventory management produced and reconciled invoices with accounts receivable and payable departments during close out and for month end reports june to january company name city state merchandise business associate processed new items and current product introduction for distribution throughout national and canadian stores to meet specific time deadlines worked to ensure that new and existing product were accurately processed in system to meet needs of the retail stores and for the production of sales and inventory results met weekly with distributor representatives to communicate monthly and weekly goals of new and reintroduction items that need to be set up in system corresponded with field consultants with pricing issues and new product developments maintained the mbs team daily kickoff newsletter coordinated monthly team building events authorship if dr martin luther king jr were alive today what would his dream be working with class continuous learning presentations working with class kenexa corporation diversity in the workplace kenexa corporation building relationships kenexa corporation account introduction kenexa corporation education may collin county community college state associates of arts march southern new hampshire university state bachelors of arts communications public relations skills accounting accounts receivable administrative adobe advertising ad copy as400 budget bi business objects call center content copywriter client clients customer service delivery detail oriented financial hiring human resources hr inventory management inventory team building logistics lotus notes managing materials meetings microsoft excel microsoft office suite office outlook networking newsletter oracle payroll performance management policies presentations pricing problem resolution processes progress quality quickbooks recruitment retail retek sales sap scheduling spreadsheet staffing supervision trade shows employee training troubleshoot vantive workshops

senior business development manager executive profile experienced sales executive focused on helping others unlock their untapped potential as a result of our interactions my clients will tell you they receive expert trustworthy candid and objective business advice to make the right decisions for themselves and their organizations they gain clarity of purpose have increased confidence in their decisions and are comforted knowing they are better positioned to succeed skill highlights new business acquisition solution development drive for results client relationship management industry thought leadership executive presentations and communications integrity and trust ethics and values personal learning customer focus priority setting motivating others core accomplishments gartner winners circle anticipated esi international government sales contributor of the year esi international top new revenue producer esi international business development manager of the year esi international gold club attainment esi international quota attainment executrain caribbean club professional experience senior account executive december to current company name city state field sales role responsible for both direct client contract value retention as well as growth through contract expansion and the introduction of new products and services the territory for this role includes specific major client accounts within state of california government and carries a sales quota of million of contract value and responsible for consultation with clevel executives to develop and implement an effective enterprisewide strategy that maximizes the value delivered by gartners products and services account management with outcome of increased customer satisfaction and increase in retention account growth mastery and consistent execution of gartners internal sales methodology proficient in account planning and understanding of territory management manage forecast accuracy on a monthlyquarterlyannual basis maintain competitive knowledge focus ability to demonstrate senior sales member leadership through coaching mentoring developing sales aes senior business development manager january to december company name city state similar responsibilities to those of business development manager below with elevated quota and account management expectations currently serve as chairperson for esis salesforcecom governance council which identifies business performance goals business processes and associated metrics that will be supported and managed through the salesforcecom application platform the council consists of representatives from key stakeholder groups within the organization significant achievements include government sales contributor of the year sale and oversight of it project management consulting services engagement with state of california one of the largest of its kind in esis year existence achieved gold club status in of 65m sales quota and of 5m sales quota chaired esis salesforcecom user council in business development manager march to december company name city state responsible for growing esi revenues and annual quota attainment by selling project management contract management and business analysis training professional services to large military and statelocal government entities in the western us and pacific rim focus shifted exclusively to state and local government clients in jan overall territory responsibilities include developing annual sales plan for assigned existing and targeted accounts and for designing customerspecific valuebased solutions to ensure that monthly sales objectives for new revenues are attained developing profiles of targeted customer prospects and formulating customer contact strategy that includes facetoface meetings industry association membership andor trade show participation developing territory management plan that links quota commitment to forecasted revenue opportunities identifying any gaps and designing targeted approaches to fill the gaps executing business sales plan and tracking performance of successfully closed leads and opportunities conducting fact finding through business periodicals and web sites to determine prospect needs significant achievements include esi business development manager of the year for top new revenue producer for more than doubled inherited annual territory revenue from to exceeded quota expectations each year after initial year in sales territory five consecutive years and in and respectively achieved gold club status every year starting with vice president of sales partner december to march company name city state responsible for leading the skillramp formerly executrain southwest sales team in growing it technical certification and training program revenues to fortune corporations and large government clients in california nevada and arizona also responsible for personally managing a sales territory comprised of commercial and government accounts in california and nevada 2m revenue goal for in sales revenue among all skillramp account managers for vice president of sales partner january to december company name city state ownerpartner with las vegas business focusing on direct client relationships for it technical certification and training programs to major corporate and government clients drove territory sales from plateau of 40k50kmonth to over 100kmonth within days of territory assignment acquired market share from long established competitor pushed local office sales to 200kmonth revenue sold 35m revenue sold 42m revenue sold 978k education masters certificate project management the george washington university city state usa master of business administration brigham young university city state usa the byu marriott school of managements executive mba program is designed to provide broad management training with six core areas of study finance operations international business accounting organizational behavior and marketing the curriculum is supplemented with handson work experience and the opportunity to immediately apply and test management theories and newly acquired skills bachelor of arts french university of california city state usa gpa time deans list time deans list college of engineering completed majority of requirements for bachelor of science degree in electrical engineering additional information enjoy spending time with my family serving in my church and community and european travel passionate francophile speaker of french and assembler of legos

lead pharmacy technician advocate supervisor experience lead pharmacy technician advocate supervisor june to current company name － city state assist pharmacist in provision of pharmaceutical care by reviewing collecting and entering data used by pharmacists directly supervise the pharmacy technicians to keep a constant flow accountable for managing the day to day activities of the technician staff scheduling technicians and providing staff development under the supervision of a licensed pharmacist i assist in the various activities of the pharmacy department such as maintaining functions in accordance with standard written procedures and enter prescriptions in nrx program prepare pharmaceuticals for dispensing to patients by compounding products combining several ingredients after review of calculations and measurements by a licensed pharmacist as needed assist business pharmacy manager with daily drug orders for all accounts over the counter pharmacy retail and 340b assist in inventory control reconcile receiving and checking in orders as requested stock medication on shelves rotation of stock check for outdated medications and process returns answer multi line phones register patients and deliver superb customer service case management and advocate on behalf of the patient to promptly and effectively order medications from pharmaceutical companies conduct patient intake interview and applications upon applying assist patients in properly completing documentation for entrance in to medication assistance program properly maintain patient status in program by completing filing referrals and data entry apply for such programs in a timely manner and track eligibility status for determined program complete renewal process inform patients with other community resources available for assistance major responsibilities include but are not limited to leadership quality improvement orientation and training and projects compute indepth mathematical skills necessary to accurately calculate fractions ratios percentages and totals work in collaboration with the director of pharmacy to meet departmental goals and objectives superb communication skills necessary to follow verbal and written instructions including the ability to understand technical and pharmaceutical terminology fill and update lists using the department computer record keeping techniques including upkeep of inventory of pharmaceuticals stock restaurant manager august to april company name － city state ensured that the restaurant operated efficiently and profitably while maintaining its reputation and ethos coordinated a variety of activities while handling the business performance to maintain high standards of food service and health and safety requirements combined strategic planning and daytoday management activities such as shift pattern organization particularly in marketing and business development created and executed plans for restaurant sales profit and staff development along with budget setting developed weekly and monthly food planning and coordinating menus to keep up with the fastpaced highly demanding industry clinic clerk december to august company name － city state promptly schedule or check in and check out patients for appointments or make specialty and referral appointments maintain all medical records up to date and send to other medical facilities upon request collect handle and process medical insurance accept copays and payments for clinic visits set up new charts and prepare for the following day assist in handling management functions to maintain a constant streamline receive organize and preserve vital patient information in an orderly manner make certain stationary and basic office equipment available at all times maintain calendar for doctors of their visits schedules appointments and seminars in house translator for patients physicians and nurses education bachelors behavior science march bellevue university － city state behavior science national pharmacy technician certification ptcb presentcertification for nebraska pharmacy technician general studies metro community college － city state general studies skills streamline basic budget business development maintain calendar case management charts communication skills customer service data entry documentation fast filing insurance inventory inventory control leadership director managing marketing office equipment assist patients pharmacy technician profit quality receiving record keeping retail safety sales scheduling seminars staff development strategic planning supervision technician phones translator written

it support technician education bachelor of science may william woods university city state gpa gpa management information systems gpa summary experience in networkhardwareoperating system troubleshooting web page design pc assembly technical supportand customer service analytical helpdesk technician adept at resolving complex issues critical thinker who addresses customer support issues quickly and who consistently exceeds performance standards experience it support technician to current company name city state provide technical assistance and support for incoming queries and issues related to computer systems software and hardware respond to queries either in person or over the phone vast troubleshooting capabilities with ios train computer users maintain daily performance of computer systems process an average of inbound and outbound technical support calls daily network assistant intern to company name city state assisted university network administrator with daily tasks including wireless vdi patchwork network infrastructure hardware management and server room operations technology assistant intern to company name city state maintained page university website managed and completed daily work orders for university help desk attended weekly administrative technology meetings relating to technology problemssolutions manageddeployed hardware and software to student body as well as faculty projects project leader on all projects   website developmentbusiness communicationsadvanced webentrepreneurshipdatabase   managementprojectmanagementmis capstonesystems analysis   designed multiple websites using wordpress and expressions web compiled and developed new accounting and financial tracking system to be used by small or medium firms worked with multiple clients to design and develop websites converted desktop websites to mobile using various tools created documentation manual for business clients developed and administered usability tests for quality customer assurance summary of skills sharepoint cisco telephony tools bomgar visio que monitoring sap active directory mobileiron hpsm ios activites captain years of collegiate basketball active member of swat student website advancement team active member of the it student academic advisory council over hours of community service secret santa reading books at over grade schools volunteered in over   summer camps participated in salvation army food drive yearly donator good will homeless shelters   honors and accomplishments trio scholarship of awarded of over students lead scholarship leading educating achieving developing potential award belief in continued growth dedication and potential for future success juco allamerican male athlete of the year academic allconference ic3 internet and computing core certification

business development manager summary an experienced manager who is highly motivated and has vast knowledge of the retail industry as a perfect role model for the team able to coach give feedback build morale roll out initiatives and make recommendations on merchandising and product presentation able to handle highprofile and handson management roles that require commercial acumen and creative flair as an exceptional person and also able to drive brand availability willing to take on board new ideas adapt them further to make them my own i am ambitious and passionate about everything and comes from a strong sales and service background that allows to thrive in any competitive and challenging retail environments right now ready and qualified for the next stage in an already hugely successful career and is looking forward to making a significant contribution to any future employer highlights •organizational and planning skills •customer service •it skills shoppertallyvoyager •business and commercial acumen •drive motivation and initiative • good team player   •oral and written communication •numerical and analytical ability • creativity and imagination •ability to lead and motivate a team •influencing and negotiation •work under pressure and deadlines accomplishments •opened ebos of uspolo assn stores within our franchise network pch life style ltd •opened ebos and mbos for the brand john players •achieved best bdm award for shrinkage in my entire region •increased the sales volumes by over in a single financial year for all brands •established the market for mbo denizen channel in coastal ap territory •achieved the best store manager award for highest sales in a month january for the peter england store •achieved the targets of ebos •opened the first ever double brand store uspolo assn flying machine in vijayawada andhra pradesh in   experience business development manager mar to current company name － city state handling brand ramond develop sales and marketing strategies to drive sales growth in the assigned area develop and manage an efficient distribution network to improve sales performance manage the sales team for sales growth and revenue enhancement conduct market research to understand competitors and market trends provide innovative ideas and suggestions to improve the market presence coordinate with zonal sales manager to enhance sales performance maintain relationship with existing customers for repeat business build sales culture and sale centric atmosphere among the team members maintain contacts with financial center personnel processionals and personal contacts to build referrals provide timely feedback to the sales personnel regarding their sales performance provide trainings educational workshops and challenging opportunities for enhancing career growth of employees conduct business plan review meetings with sales team develop creative promotional strategies to attract more customers appreciate the contributions and accomplishments of sales employees through proper rewarding mechanism develop performance improvement plan for sales team to meet performance goals area sales exe nov to mar company name － city state •work involves selling the popular premium brand john players •handling ebos in all retail parameters •expansion of mbo and ebo business •monitoring all trade operation in entire coastal andhra pradesh •in charge of retail dealers in coastal ap •development of the trade marketing strategy to achieve defined business objectives across all product categories •shapes the brand strategy working with the brand team to incorporate feedback from the affiliates apply regional judgment and align on choices with global leadership team •contribute to the companys goals and objectives and improve brand customer satisfaction and productivity •establishing channel strategies and implementing the associated plans •development of a trade promotional plan with key customers and channels •handling field and venue bookings for channel sales • for any form of communication directly or indirectly linked to companybrand equity works under strict supervision and taking responsibility of marketing team •working closely with key retailers to provide category and shopper insights to drive performance •managing and motivating a team to increase sales and ensure efficiency •managing stock levels and making key decisions about stock control in retail stores •analyzing sales figures and forecasting future sales •analyzing and interpreting trends to facilitate planning •using information technology to record sales figures for data analysis and forward planning •dealing with staffing issues such as interviewing potential staff conducting appraisals and performance reviews as well as providing or organizing training and development •ensuring standards for quality customer service and health and safety are met •resolving health and safety legal and security issues •responding to customer complaints and comments •organizing special promotions displays and events •attending and chairing meetings •updating team on business performance new initiatives and other pertinent issues •maintaining awareness of market trends in the retail industry understanding forthcoming customer initiatives and monitoring what local competitors are doing •initiating changes to improve the business eg revising opening hours to ensure the stores are compete effectively in the local market business development manager jul to nov company name － city state •work involves selling the popular premium brands in fashion quotient •handling mbos of fashion quotient stores visual merchandising operations etc •its an inventive of pch lifestyle ltd •handling ebos visual merchandising operations etc •training the store manager for product knowledge and also sales pitch etc •retail stores maintenance supervising •driving the stores towards profitability for the organization •providing value added services to all the customers for a long term business relation ship •arranging different promotional activities in the store surroundings store manager jun to jul company name － city state •work involves selling the popular brand peter england •touring the sales floor regularly talking to colleagues and customers and identifying or resolving urgent issues •promoting the organization locally by liaising with local schools newspapers and the community in general •dealing with sales as and when required •to give a correct guideline to the ccas and motivate them to achieve the store targets foor manager may to jun company name － city state •work involves selling the above brands and local brands •leading the team towards the floor target achievement •serving customers • arranging window displays • ordering stock • stock taking and inventory • cleaning up store and display area • convening team meetings • recruiting and training new team members • supervising staff • performing ad hoc tasks • delegating workload •assisting in other store operations education mca coumpter kgrl pg college － city state india postgraduation mcafrom kgrl pg college affiliated to andhra university in the year with a 1st class bachelors science kgrl degree college bachelors degree in science from kgrl degree college affiliated to andhra university in the year with personal attended product training program by arvind brands ltd at pch corporate office communications skills costumer service workshop by madura garments aditya birla group attended training program by inspire one on building sales excellence communication profiling at itc lrbd head office personal information driving license qatar valid driving skills •proficient in the use of msoffice word excel powerpoint •voyager shopper tally focus integrated erp software for retail garment stores

senior account manager professional summary skills administrative administrative support budget business operations clients customer service senior management fashion inventory logistics managing marketing meetings office negotiating pr pricing reporting sales supervision unique work history senior account manager to city state dynamic professional with experience enhancing executive productivity and improvingbusiness operations resultsdriven and operates well with minimal supervision to meetdemanding objectives seeking to apply unique abilities as an executive assistant or relatedposition at drunk elephant where professional experience will be effectively utilized with theopportunity for advancement managed daily business operations for the qvc account including allocations inventorypurchase orders sales reporting analysis qvc digital business and onair showproduction public relations coordinator to company name – city state identified and implemented the companys pr marketing and special event activities atstorelevel by collaborating with management and vendors to maximize event strategies created detailed runofshow for seamless flow of events and executed all logistics actively managed the pr budget and cut cost by negotiating pricing with vendors whilemaintaining relationships marketing assistant to company name – city state planned and executed all storelevel events including fashion productions salespromotions charity partnerships and new customer acquisition liaised between all impacted departments and vendors to ensure propercommunications and reporting practices for a successful event outcome executive assistant provided highly diverse administrative support to the ceo and executive team bymanaging travel itineraries expenses meetings and special projects managed office buildings by overseeing two receptionists liaising with the facilities leadand it team to maintain all areas and facilitated an office expansion project planned and executed all officewide meetings and events provided handson executive support to senior management by managing daytodayadministrative responsibilities and handling escalated customer service issues facilitated a customer outreach program initiated to capture clients from store closuresby creating a distinctive and memorable service experience which resulted in newclients and over 85k in sales special events coordinator collaborated to plan and execute all branded events including field sales education andretailer events conducted postevent analyses to identify key learnings establish best practices anddetermine roi education bachelor of arts business administration california state university city work history senior account manager to city state dynamic professional with experience enhancing executive productivity and improvingbusiness operations resultsdriven and operates well with minimal supervision to meetdemanding objectives seeking to apply unique abilities as an executive assistant or relatedposition at drunk elephant where professional experience will be effectively utilized with theopportunity for advancement managed daily business operations for the qvc account including allocations inventorypurchase orders sales reporting analysis qvc digital business and onair showproduction executive assistant provided highly diverse administrative support to the ceo and executive team bymanaging travel itineraries expenses meetings and special projects managed office buildings by overseeing two receptionists liaising with the facilities leadand it team to maintain all areas and facilitated an office expansion project planned and executed all officewide meetings and events provided handson executive support to senior management by managing daytodayadministrative responsibilities and handling escalated customer service issues facilitated a customer outreach program initiated to capture clients from store closuresby creating a distinctive and memorable service experience which resulted in newclients and over 85k in sales special events coordinator collaborated to plan and execute all branded events including field sales education andretailer events conducted postevent analyses to identify key learnings establish best practices anddetermine roi public relations coordinator to company name – city state identified and implemented the companys pr marketing and special event activities atstorelevel by collaborating with management and vendors to maximize event strategies created detailed runofshow for seamless flow of events and executed all logistics actively managed the pr budget and cut cost by negotiating pricing with vendors whilemaintaining relationships marketing assistant to company name – city state planned and executed all storelevel events including fashion productions salespromotions charity partnerships and new customer acquisition liaised between all impacted departments and vendors to ensure propercommunications and reporting practices for a successful event outcome skills administrative administrative support budget business operations clients customer service senior management fashion inventory logistics managing marketing meetings office negotiating pr pricing reporting sales supervision unique

team member pricer career overview retail operations management inventory control product pricingdedicated and experienced business professional with a tradition ofperformance excellence achieving or surpassing corporate goals for sales operations merchandisecustomer service and safety standards replenishment· foster cooperation and build trusted relationships with clients staff and management staff training· train staff on club procedures company policies and practices and computer usage team leadership· provide analysis and resolution of internal organizational issues and problems cash accountability· computer literateadept at using proprietary systems for appointments ar program payrolltimekeeping registration and customer accounts kronos payroll system accounts receivable· tactful and calm when dealing with sensitive situations and resolving patron issues financial reporting· solid work ethic meticulous organization pride in work positive cando attitude osha compliance core strengths strong organizational skills active listening skills sharp problem solver energetic work attitude inventory control familiarity top sales performer visual merchandising proficiency work experience to current team member pricer company name － city state set up store prior to grand opening selected products to be sold priced accordingly placed product to the sales floor worked as a team member performing cashier duties product assistance and cleaning crosstrained and provided backup for other customer service representatives when needed expressed appreciation and invited customers to return to the store organized the store by returning all merchandise to its proper place to club managerassistant manager · sales managerassistant manager · operations manager company name managed all operational areas of busy fitness club with direct reports a total staff of and daily patrons operational areas included customer service programs personal training retail sales kids club maintenance andfinancial management payroll accounts receivable sales reporting budget management company name responded quickly to customer inquiries and issues to maintain a high level of member satisfactionretention influenced prospects sold memberships and accounted for cashcredit card receipts conducted facility tours and new member orientations developed new member fitness goals scheduled appointments and registered patrons for classes personal training and fitness sessions drove revenue growth through referrals by building positive and enduring relationships with members processed all contracts payments and membership corrections programs oversaw entire program schedule ensuring instructors commitment and participant registration monitored program enrollment to ensure profitability personal training monitored new memberships to ensure participation in new member session with a personal trainer identified and communicated customers needs to personal trainers accountable for a monthly budget sold individual personal training sessions to customers retail sales accountable for a annual budget for nutritional items and ancillary merchandise maintained proper levels of inventory to meet customer demands opened closed and balanced pos system on a daily basis scheduled nursery personnel monitored attendance and evaluated performance enforced company policies to minimize risk potential maintenance communicated equipment malfunctions to maintenance staff to sustain a high level of equipment reliability scheduled and monitored nightly facility cleaning responded immediately to emergency situations and prepared and submitted timely accident reports staff management hired trained motivated evaluated and disciplined staff to achieve corporate performance standards coached and mentored employees to contribute to clubs success conducted ongoing staff training operations management organized department schedules to ensure adequate coverage and efficient operations consistently achieved percentage to budget bonus pay for meeting or surpassing corporate goals previous experience includes various management roles for chicago health club educational background business administration curriculumbally total fitnessmonthly trainingmeetings to increase skill level in management sales marketing and accounting moraine valley community college － city state skills accounting accounts receivable budget management budget business administration contracts credit customer service staff training financial management inventory marketing meetings operations management payroll personnel policies pos retail sales sales sales reporting staff management trainer

hr associate summary innovative and artistic professional with years in the fashion industry and an energetic recruiter who is selfmotivated and resultsdriven with strong communication analytical problem solving and reasoning skills highlights trend and emerging brand awareness detailoriented apparel styling techniques superior communication skills strong creative design skills selfmotivated professional superb attention to detail hiring and retention training and development recruiting employee relations personnel records maintenance new hire orientation exceptional interpersonal skills experience hr associate jan to current company name － city state recruit and interview at least applicants per week answer employee questions regarding benefits and company protocol as well as resolving any issues conduct new employee orientation to foster positive attitude toward organizational objectives direct personnel training and labor relations activities identify staff vacancies and recruit interview and select applicants serve as a link between management and employees by handling questions interpreting and administering contracts and helping resolve workrelated problems cashier captain feb to sep company name － city state maintained knowledge of current promotions policies regarding payment and exchanges and security practices operated a cash register to process cash check and credit card transactions administered all point of sale opening and closing procedures offered exceptional customer service to differentiate and promote the company brand offered direction and gave constructive feedback to motivate team members sales associate nov to feb company name － city state explained information about the quality value and style of products to influence customer buying decisions guided customers in choosing items that reflected personal style and shape recommended merchandise based on customer needs cashier shipment associate nov to jan company name － city state computed sales prices total purchases and processed payments maintained knowledge of current promotions policies regarding payment and exchanges and security practices operated a cash register to process cash check and credit card transactions replenished floor stock and processed shipments to ensure product availability for customers administrative assistant aug to dec company name － city state managed the receptionist area including greeting visitors and responding to telephone and inperson requests for information designed electronic file systems and maintained electronic and paper files maintained the front desk and reception area in a neat and organized fashion dispersed incoming mail to correct recipients throughout the office organized files developed spreadsheets faxed reports and scanned documents made copies sent faxes and handled all incoming and outgoing correspondence 1st and 2nd grade sunday school teacher oct to may company name － city state planned lessons and created classroom materials to instruct students about judaism established and enforced rules for behavior and procedures for maintaining order among a class of students created and enforced childbased handson curriculum to promote student interest and receptive learning education bachelor of arts culture and media studies eugene lang college the new school for liberal arts － city state gpa gpa deans list awarded for maintaining a gpa or higher per academic year deans scholarship awarded for academic excellencelang college scholarship awarded as incoming student for leadership potential then continued for maintaining satisfactory academic performance minor in psychology gpa deans list awarded for maintaining a gpa or higher per academic year deans scholarship awarded for academic excellence lang college scholarship awarded as incoming student for leadership potential then continued for maintaining satisfactory academic performance university of massachusetts amherst － city state gpa deans list gpa deans list affiliations umass amherst hillel aug may new school jewish student union aug present volunteer for city seniors social club at the ymca feb mar notable achievements old navy credit card enrollments recognized as one of the top performers in the nation for old navy credit card enrollments employee recognition schnucks supermarket kaldis coffee instore location recognized by top associates for great customer service skills administrative management problem solving pos human resources time management customer service critical thinking great organizational skills people skills

business development manager summary with years of diverse managerial and marketing experience penetrating in domestic and international markets including manufacturing engineering food and it i have honed my communication and marketing research abilities to gauge demand for products and explore new clients having managed several big projects i have learnt to maintain equanimity under pressure and achieve goals both as a cross functional team member and individual contributor skills determined team player versatile sales techniques team building time management skills with ability to prioritize results proficient in powerpoint word excel and online survey tools ms access oracle basic operating systems windows xpvistant servers ms dos linux mac os x erp basic sap r sap pp sap mm knowledge software applications internet explorer outlook outlook express quickbooks editing tools adobe photoshop corel draw general productivity ms office project management tools microsoft word excel powerpoint experience business development manager february to may company name － city responsibilities in project closed million deal for fabrication and welding work of burners with reliance industries india in partnership with precision industries inc la usa oversaw all aspects of new plant development and after work at rajkot india saved million for reliance industries in burner designs supervised a team of including direct and indirect people negotiated and saved on purchase cost of new welding machineries valuing million responsibilities in project introduced and represented genie a terex co world leader of material lifts and aerial work platforms in india oversaw advertisement promotions and sales services from launch sales grew by million within a year and saw an increase of next year infused concept of snapon and abcd report required from sales service individuals on a weekly basis championed idea of intranet site for faqs brochures parts list presentations and competitor info led team of people of terex and sunag for marketing positioning and pricing strategy recognized as best employee of the month for sales performance in developed active approach in solving client and sales issues devising service teams and operators by appointing new local distributors planned and executed a shock and awe campaign with punch line genie now in india using concept selling approach projected monthly volume penetrations and new business acquisitions versus company spend and met objectives responsibilities in project grew and expanded market for highly technical and heavy equipments like hand tools power tools rotating union etc manufactured by ansul usa snap on etc in indian market headed new sales development team in areas of automobiles petrochemicals defense aviation railways machine tools and steel etc established new skus one triggering million additional sales revenues higher than previous year attend industry functions conferences and tradeshows monitor market conditions and identify opportunities for campaigns services distribution channels leading team of sales and marketing maintained comprehensive knowledge on new technologyequipment and report to mid and senior level management study risks and potentials involved when integrating into new venture with companies product development manager july to november company name oversee life cycle from designing to after sales of 5hp engine in asian and gulf markets participated in trade shows and brought new clients collaborated with engineers to improve engine fuel efficiency from to designed new horizontal drilling machine for crankcase reducing rejections by renegotiated deals on crankcase with vendors and solved quality problems by appointing new vendors promoted from product development coordinator to manager in hired and supervised crew of for product development of hp engine fixed problem of cracking crankcase and engine color by running prototype engine on field managed productrelated support feedback and inquiries from customers to understand market opportunities acted as a leader in development of product planning marketing and product strategy furnishing information on sales forecasts and special reports to management product development manager january to march company name － city promoted and install 1st ever wireless restaurant order management software solution in india via touchpad devices oversee software sales lifecycle from closing to delivery to ensure its functional updated and supported converted of potential clients into buyers by the end of first year achieved quarterly target of million in the first month of product launch appreciated for selfidea of service at your desk saving advertising cost offered changes and custom made mis reports as per client needs collaborated with internal teams to formulate strategies and technical changes in software daily use of ms office tools to feed in data to evaluate target market solved after sales technical issues visiting client locations marketing research analyst february to march company name performed market research swot analysis for amul products largest food company marketing milk milk products in india to study effectiveness of its brand integrate market research information into company system to develop new leads identify effectcause relationships between financial outcomes and marketed actions thus raising profitability used research tools to understand target market and its competitors increasing response rate by utilized excel charts graphs and powerpoint to portray results of complex analysis conducted ambush marketing for categoryspecific product to anticipate customers future needs used quantitative and qualitative methods and consolidated information into actionable reports and presentations education and training master of business administration mba marketing may university of pune india marketing bachelor of business administration bba may university of gujarat india certifications and training training sap production and planning pp sap materials management mm certificate introduction to python programming from udemy certificate introduction to python for data science from udemy skills acquisitions adobe photoshop advertising approach automobiles basic brochures budget charts closing color concept conferences corel draw client clients customer service databases decision making delivery designing editing erp senior management financial functional graphs hand tools hp internet explorer team building linux machine tools mac os market research marketing market ms access excel ms office outlook outlook express powerpoint pp windows word microsoft word mis ms dos multitasking negotiating networking next nt servers operating systems oracle order management positioning power tools presentations pricing strategy problemsolving development of product product development marketing and product programming project management python quality quickbooks research selling sales sales development sap materials management sap mm sap sap pp sap r strategy strategic strategic analysis team player time management trade shows vista welding

ownerprinciple consultant executive profile education and project management consultant with a career path that emphasizes strategy and development throughout my career my passion has been supporting highlevel influencers in educational and youthserving nonprofit organizations in both strategic and tactical decisionmaking i have worked in highperformance and high impact educational organizations for years i am an effective motivator and results oriented leader with a passion for excellence and working with diverse individuals i have superior crossfunctional and remote team communication skills and am committed to follow through on all challenges for ultimate organization success skill highlights project management social entrepreneurship service quality improvement budgeting change management facilitation training and instructional design hardworker fast learner business and strategic planning cultural competency knowledge management systems design and implementation core accomplishments us army veteran logistics and supply specialist honorably discharged scrum agile expert certified understands agile philosophy and practices including scrum kanban dsdm crystal xp and fdd has a working knowledge of the various agile and lean project management methodologies has ability to compare and choose which methodology would be appropriate in a given situation pmp application in process professional experience ownerprinciple consultant may to current company name － city state manages a portfolio of higher education youth and familyserving nonprofit clients provides development it strategy and knowledge management systems consultation advice and implementation provides operational workflow support project planning project management management training and technical writing of grant proposals reports press kits and master economic development plans continuing education instructor jan to jun company name － city state consistently receives high evaluation ratings by ct state employees and professional students for personal leadership and productivity courses provides instruction in traditional and waterfall project management methods uses addie instructional design method to roll out continuing education courses that meet the needs of adult learners project manager jun to nov company name － city state developed and directed year million grant program designed to teach library and it staff at colleges and universities skills consistent with meeting needs of 21st century learners led team of project staff and a consultant to design a sustainable business model for grant partner organization conducted business planning activities facilitated strategy sessions with highlevel directors and influencers across multiple educational organizations developed financial models managed both on location and remote grant project staff developed communication plans oversaw project team tasks and schedule managed vendors implemented dashboard task and resource management system administered managed and successfully closed grant program budget managed estimated versus actual budget reviewed and edited budget reports in collaboration with financial specialist submitted reports and final deliverables aligned with sponsor requirements developed training program for it and library staff in digital preservation tools and techniques traveled to partner institutions to provide workflow support and acquire resources in support of local institutional preservation program implementation designed quality management plan reviewed project quality based on plan requirements assistant librarian to director of distributed learning aug to jun company name － city state researched effective delivery models for consultation services including marketing production intellectual property and service quality evaluation methods in support of dcaps prepared background reports summaries and documentation for director of distributed learning designed and managed week intensive summer youth educational program education course management consulting cornell university johnson school of management － city state course financial accounting cornell university johnson school of management － city state mlis library and information science university of pittsburgh － city state med education northwestern state university － city state bachelor of arts theater northwestern state university － city state additional information secretary hartford commission on art and cultural affairs frye institute fellowship council on library and information resourcesemory university march library journal mover and shaker recognizes leaders in the library and information science field cowriter and codesigner of successful rockefeller foundation grant program to create an afterschool music production studio and educational program for atrisk youth at the southside community center in ithaca ny computer skills ms office suite ms project adobe cs sharepoint

nx unigraphics designer summary highlights virus and spyware removal highly motivated resourceful organized excellent communication techniques attention to detail fast learner education associate of applied science computer networking technology microsoft option baker college of owosso － city state gpa gpa graduated cum laude deans list recipient gpa graduated cum laude deans list recipient associate of applied science drafting design technology baker college of owosso － city state gpa gpa graduated cum laude deans list recipient gpa graduated cum laude deans list recipient experience nx unigraphics designer mar to aug company name － city state design and modify chrysler and gm shipping racks for prototype or production used nx nx or nx cashier aug to mar company name － city state operate cash register authorize gas pumps sell lotto tickets stock shelves and other areas and clean store cashierbakery aug to aug company name － city state operated cash register cleaned cashier lanes bagged groceries as needed stocked shelves with baked goods prepped frozen bread and roll dough for the bakers cleaned doughnut case unigraphics designer cad jun to jan company name － city state designed and detailed parts for intermediate shafts and steering columns for gm steering columns using ug nx and ug nx2 produced and maintained accurate design documentationsupplied production data to engineers and supervisors cashier feb to jun company name － city state operated cash register authorized gas pumps sold lotto tickets stocked shelves and other areas and cleaned store designer unigraphics operator aug to feb company name － city state maintained design changes on front end sheet metal parts rear end closure parts and their assembly files using iman and unigraphics produced and maintained math part files drawing files and assembly files used unigraphics versions and detailer oct to aug company name － city state in surfseg checked surfaces of parts interference and gap checks between parts from ug and cgs part files created photo quality pictures for presentations as a file checker checked files to make sure they followed specific file guidelines using a file check sheet edsnet cgs and file checker in cgs updated details in mlref math reference files for some body panels that reside in ug for cgs also completed detail changes on mldes math data file and drawing format files detailer jul to dec company name － city state changed or added details to cad drawings created control and assembly drawings for rear end car parts as specified in work orders using cgs detailer jul to dec company name － city state maintained assembly drawings maintained detail changes on drawings for rear end car parts using cgs skills cad software iman teamcenter unigraphics nx software ms excel ms word ms access ms powerpoint ms windows additional information assistant coach for local ayso girls soccer team

lead construction manager regional quality manager summary proactive project manager experienced in managing a variety of construction teams and projects successful in creating effective communication between personnel general contractors and the management team highlights ms office proficient organized and detailoriented superb management skills project budgeting building codes and regulations permit processing safe job site setup blueprint fluency power and hand tool operation residential construction specialist cost control baseline schedules creation experience to lead construction manager regional quality manager company name － city state softwaredatabases ms office ms word ms excel ms powerpoint ms outlook microsoft project anritsu software adobe pro siterra remedy visio quick base documentum operating systems ms windows mac osx methodologies operations management homeownersproperty management project management business analysis inventory management processes accountable for managing the daily field construction activities for the att turf lte project in new jersey staten island and san diego markets completed lte and nsb site builds ensuring scope of work compliance safety quality schedule implementation and customer satisfaction committed to both nsb and lte sites on the team and regarded by the team as one of most experienced construction managers continually provided guidance and training to multiple general contractors and oci construction managers related to the lte scope of work and att specifications identified opportunities for improvement with project scope and methods of procedure implement changes and processes to improve construction efficiency and quality enforced our high quality expectations with the contractors and team by cocreating a qa punch list consisting of over items to be checked and verified on each site this list replaced the att national standard nd compliance checklist on black veatch lte sites and resulted in a formal submission to att wireless from the national quality manager for approval to be implemented nationwide to owner general contractor company name － city state supervised construction for over projects in new york new jersey and pennsylvania and managed a construction team of up to people including employees subcontractors architects and engineers worked closely through weekly crossfunctional meetings with engineering subcontractors employees homeowners and property management assigned action items and tracked required deliverables and task completion to maintain project deadlines key contributor to the designs and revisions of construction details throughout the construction phase for standardization of design specifications and creation of construction task order and tracker templates continuously monitored working environment production and quality to effectively and safely increase revenue efficiency and profitability often answered construction design and logistics questions and resolved numerous project issues to specialty manager company name － city state supervise associates in the selling effort ensuring the stores instock position and maintaining an appealing and organized store appearance key accountability staffing and scheduling identifying and resolving stock deficiencies supervisor associates in selling behaviors resolving customer issues and concerns and supporting service needs for both supervising store associates to include interviewing hiring motivating coaching training developing and communicating to associates provided support for microsoft client and server systems performance management process to include semiannual review of associate performance and how to execute the associate disciplinary process when necessary operations management to include supervision of front end processes involving sales and return transactions as well as special services and lot support to system administrator company name － city state provided support for microsoft client and server systems installed and supported network printing devices upgrades and repairs hardware maintained user and group policies active directory security procedures vpn and client requested backup procedures network administration including backup security management user account management email systems including email web server internet access office systems and applications support performs technology needs analysis rolls out hardware and software to ensure optimal deployment of resources plans implements and supports the network and computing infrastructure plan manages small to medium sized projects according to agreed upon budgets and schedules assists with technology planning through ongoing research education currently pursuing cisco certification and pmp certification netcom information technologies microsoft certified professional andrew connector weatherproofing certificate osha hour certification first aidcpr rf awareness skills account management active directory adobe backup backup budgets business analysis cisco client and server coaching hardware cpr client customer satisfaction databases documentum email first aid functional hiring internet access inventory management logistics mac managing meetings microsoft certified professional ms excel ms office office ms outlook ms powerpoint microsoft project ms windows ms word needs analysis network administration network operating systems operations management performance management policies processes project management property management quality qa quick repairs research safety selling sales san scheduling staffing supervisor supervising supervision upgrades vpn visio web server

mortgage group operations manager banking officer summary selfmotivated banking professional offering strong communication and quick thinking skills works effectively on teams as well as independently in fastpaced environments highlights ms office proficient risk management evaluation background excellent communication skills organized reliable strong sense of banking ethics strong compliance and operational background experience to current mortgage group operations manager banking officer company name city state monitor and approve pricing deviations in accordance with bbt policy monitor pipelines to ensure compliance and timely action for clients by mortgage loan officers mlos monitor prequalification pipelines to ensure timely and appropriate actions by mlos act as a liaison between mlos and the regional production support teams rpsts appraisal unit and construction permanent cp unit communicate and escalate loan issues as needed develop coach and guide staff for continued grass roots level execution of assigned operational components of retail mortgage lending integrate staff into new processes and systems as well as deepen relationships with production associates so that issues can be identified early reported quickly and solutions offered coordinate rush files and process prioritization with the rpst become thoroughly familiar with unifi and assist mlos and administrative staff with issues as they arise communicate and escalate issues as needed support mmms and group mortgage managers gmms in researching client complaints in accordance with bbt process and policy be aware of regulatory and operational issues and upcoming changes communicate and escalate issues as needed coordinate small business and mortgage cross sell sam scheduling for regional personnel followup with associates on delinquent training as required by learning center conduct knowledge sessions and coordinate implementation of new products product changes and updates arrange for proper hs on boarding training equipment and administrative processing of new hires to home mortgage direct mortgage loan counselor company name city state provide mortgage clients sound mortgage advice based on a full understanding of client needs as well as bbt mortgage products and their benefits execute consistently on bbts referral process irm by introducing mortgage clients to other bank services for cross sell opportunities assist mortgage loan administration with client attorney or appraiser document followup as determined through quality control or post closing review execute effective mortgage client development plans to meet or exceed agreed upon mortgage production goals including continuous salesphone sales training maintain a complete and thorough knowledge of bbt mortgage strategies policies and procedures as well as secondary market investors guidelines utilized by the bank adhere to and comply fully with any and all bbt policies and procedures related to internal and external rules and regulations particularly those established by state and federal law to credit analyst bbrc company name city state responsible for spreading financial statements and tax returns according to gaap and internal credit policies analyzing diverse credit information for bbrc channel loans providing financial analysis of several types of business entities to assist underwriters with credit decision proficient knowledge of hogan afs blast credit fulfillment moodys pfa and seemore plus to commercial loan documentation specialist company name city state loan administration duties include the review and preparation for assigned loan portfolio loan documentation business customers secured and unsecured provides support to regional business banking customers revenues million review credit approvals verify documentation and comply with creditbank policies maintain customer care line to prepare assistance for regional business banking to banking center manager ii avp company name city state lead a team of salesservice professional to meet and exceed goals and service targets directly work with customer to uncover and satisfy their financialmortgage needs conducted and approved quarterly and yearly performance evaluations of associates developed and monitored individual quarterly development plans for all direct reports generating sales leads through community outreach activities and developing business partners ensured the auditcompliance procedures of the center are followed while maintaining the highest level of customer service managed difficult situations with customers and providing clients with information data and advice periodically communicated with consumer executives review center performance assessments and update staff on business developments created workforce stability by cultivating an engaged spirited and well coached team to personal banker officer company name city state provide financial solutions to consumers and business provided financial and advising counseling to customers prepared loan documents and conducted closings comply with all federal and state regulations accomplishments employee relations process improvement recruiting and retention increased mortgage pipeline by with in one year ranked 3rd out of banking center in operational excellence in previous market employee development training selected by senior management as contributor for cfpb project to prepare for cfpb origination exam promoted to mortgage operations manager of home mortgage direct within a year education april real estate fundamentals completed salesperson broker course real estate broker dan mohr estate school city state bs business management guilford college city state minor in nonprofit management skills developing business credit clients service mortgage compliance understands cfbp requirements mortgage loan origination financial analysis proficient with unifi system policies and sales

national administrator population health and associate director visit clinical practice education maters certificate in lean six sigma healthcare villanova university city state mph masters of public health health care administration west chester university city state md medicine saint petersburg state medical academy city russia executive profile healthcare executive with years of progressive experience in acute and postacute care settings experienced in clinical operations process improvement quality population health management clinical integration business development and marketing strategy in forprofit and nonprofit health systems exceptionally strong in design and development of value based solutions and collaborative approaches in health care delivery with physicians health systems and related organizations professional experience national administrator population health and associate director visit clinical practice to current company name city state a home health company with net revenue of billion and service offices in states responsible for design and implementation of population health initiatives in service offices nationwide  promote  crosscontinuum collaboration with physician practices major health systems payors accountable care and community organizations report to division director visit clinical practice designed and implemented hf initiative in offices which led to decrease in rehospitalizations improvements in star outcomes decrease in utilization of services and increase in admits per day resulting in in additional revenue in months successfully implemented career pathing programs to develop specialized care teams across practice resulting in the development of cardiac leads and trained health professionals nationally developed copd program which received approval and recognition by national copd foundation designed and implemented comprehensive joint replacement cjr program to improve the quality of care developed bundled program protocols for cabg ami and heart failure for effective care delivery fostered over fifteen providerpayor relationships by developing operationalclinical processes to integrate care across the continuum conducted a practicewide gap analysis with patient experience committee to identify key problem areas and develop effective strategies for improvement collaborated with policy team and overhauled clinical documentation to promote patientcentered goals reducing documentation time by min led gap analysis for qapi team to identify processes necessary to ensure patient safety led the design of palliative care educationaloperational program in collaboration with specialty practices performance merited two promotions in three years resident executive administration to company name city state a bed hospital part of main line health a notforprofit health system serving portions of philadelphia and its suburbs participated in a variety of projects which included process improvement initiatives service line initiatives patientcentered care process flow impact and strategic planning reported to vice president patient care services facilitated strategic financial and operational planning and opening of obs unit in collaboration with senior leadership analyzed key elements to implement patient centered medical home pcmh and enhance access and continuity identify and manage patient populations provide culturally and linguistically appropriate care track and coordinate care measure and improve performance in cancer center developed strategies for improving patient flow reconfiguring work layout reorganizing staff responsibilities and reducing patient wait time in cancer center devised measurement standards to guide performance improvement in obs unit developed evidencebased strategies to improve hcahps patient satisfaction score conducted leader rounding with clinical staff to promote efficiency and build relationships in suppliercustomer chain healthcare consultant to company name city state national institutes of healthnih funded public health coalition serving upper merion area as part of mph graduate thesis evaluated organizational sustainability and management processes communicated results to the key stakeholders and provided recommendations to senior leadership developed strategies to increase utilization of expertise and services improve access to priority populations reduce service redundancy and facilitate membership growth director department of general medicine consultative services general physician to company name city state a bed hospital with opd patients annually ​ clinicaland quality operations management of the department and fte cliniciansmanaged day to day operations of the department and maintained physicianrelationships reported to system chief medical officer ledthe establishment of primary care clinic and supporting diagnostics ledplanning and construction of three deaddiction and rehabilitation centers directedthe organization of yearly medical camps to provide access to care toapproximately patients establishedan international platform for staffing which led to worldwide recruitment ofphysicians to provide services ledcommunity health needs assessment project to address priority health needs directed cultural competency program and developed trainingguidelines for health professionals collaboratedwith director of finance to develop systemwideunit report cards to monitor turnover fiscal resource use and budgets fordepartmental activities activewith several hospital committees including member of patient safety committeephysician leadership assembly and strategic planning and execution committee professional affiliations american college of healthcare executives member healthcare leadership network of delaware valley partner healthcare organization ambassador lean healthcare exchange member community involvement advisor quality insightscare coordination and medication safety project advisor population health alliance pha social determinants of health project

finance officer professional summary to attain a fulltime position in the accounting and finance field where i can utilize the concepts i have learned and the experience i have gained to add value to the company years of work experience fields of expertise include government accounting auditing and budget management assigned as finance officer and acting bureau of internal revenue representative for ½ years at the philippine consulate general san francisco succeeded in increasing bir income tax collections by years with the philippine department of tourism as an administrative and finance officer responsible for finance budget managementoutstanding organization skills and excellent communication skills detail oriented and dependable team player skills work history finance officer to company name – city state managed working funds of the office maintained general ledger of the office reconciled subledgers to general ledger account reviewed financial status to ensure there are no discrepancies prepared monthly financial statements such as reports of disbursement liquidation report and bank reconciliation prepared annual budget analysis and proposal prepared bimonthly payroll to four staff reviewed and processed accounts payables assisted internal auditors during audits researched accounting and audit issues and complied accordingly with generally accepted accounting principles maintained and regularly updated inventory of promotional materials handled maintenance and procurement of office equipment and office supplies processed personnel records consisting of computation of leave credits submission of daily time records and leave of absences attended various travel shows to promote the philippines as one of the best tourism destination in asia handled logistics during big events such as finding the right venue caterers performers sound system among others organized familiarization tours targeting mainstream tour operators in raising awareness that the philippines is a great tourism destination tourism assistant to company name – city state handled accounting and financial reports entertained visitors of the tourism director answered phone inquiries and mailed brochures and promotional materials they requested processed personnel record consisting of computation of leave credits assisted on various functions of the office when needed finance officer and acting bir representative to company name – city state managed consulate funds averaging per month transferred funds among other foreign offices averaging per transaction coordinated activities for fiscal agents bureau of internal revenue department of foreign affairs and commission on audit who visited san francisco dealt with local banks and other finance officers within san francisco in particular and the whole usa in general handled accounts payable prepared monthly financial report such as disbursements status of working funds and bank reconciliation prepared annual reports such as budget proposal comparative report of collection statement of income statement of expense and statement of working funds checked and receipted daily collections and prepared daily deposits prepared bimonthly payroll for staff account examiner to company name – city examined financial reports of foreign service posts such as new york stockholm pakistan and san francisco prepared reports of disbursements and collections of the abovementioned posts liquidated cash advances of assistant secretaries and ambassadors acted as finance officer of unga united nations general assembly and unclos united nations law of the sea entertained phone inquiries education completed us individual income tax course by h r block passed philippine cpa board exam bachelor of science commerce accounting university of batangas formerly western philippine colleges city commerce accounting junior philippine institute of accountants affiliations philippine institute of certified public accountants government association of certified public accountants skills accounting accounts payable accounts payables assembly bank reconciliation brochures budget analysis budget bi cpa finance financial financial statements funds general ledger inventory law logistics director excel microsoft office office power point publisher word office equipment payroll personnel procurement promotional materials proposal quickbooks san sound tax phone annual reports

aircraft sales professional summary i expect to associate myself with a professionally driven wellrespected organization by pursuing a challenging responsible dynamic and rewarding career and applying my academic knowledge expertise skills and enthusiasm which will assist my career development and contribute effectively to the progress of the organization and our society as well areas of expertise include investigative policy research and statistical analysis proven ability to interact effectively with employee and the public in a professional manner great team leader with strong organizational skills and formidable work ethic seventeen years construction management experience with industrial and commercial construction jobs valued from four million to hundreds of millions of dollars last six years of construction as an owner operator of an industrial welding company retired from ironworkers local union sacramento on december went back to school to utah valley university in received a bachelor degree as a professional pilot and a masters degree from arizona state university on december with a masters of science technology aviation management human factors supervisory skills able to multitask in different areascrew resource managementgroup team leader aviation research and statistical analysis task oriented to help improve safety and efficiency in day ­ to ­ day operations proficient with the faa and department of transportation standards and regulations that cover flight rules far and cfr s and public airport policy competent in computer data processing concepts proficient with verbal communication and visual communication techniques for various programs professionally educated to gather information about the human abilities limitations and characteristics and applying it to tools machines systems tasks jobs policies and their environments to produce a safe comfortable and effective work environment competent to better understand how humans are able to safely and efficiently integrate with technology with this knowledge one can translate this experience into design training standards and policies and to help reinforce individual performances well versed with spss excel power point and some r skills work history to current aircraft sales company name – city state research aircraft in various advertisement media investigate currency of aircraft within the faa aircraft data registry research and investigate if each aircraft is compliant to faa fars and cfrdot standards research and analyze each component on each aircraft research and investigate aircraft bluebook for price differentials help create an appraisal for each aircraft photo each aircraft and their respective log books for the use of advertisement and to make sure the records are current with proper maintenance and proper weight and balance help with advertisement and facilitate the sale of each aircraft to internship company name – city state airport safety inspections daily weekly and monthly  investigate research and analysis of loss of customer retention and fuel purchase income uphold current state aviation laws revision and new aviation tax laws investigate research and analysis of loss of customer retention and fuel purchase income authored a new written policy for line crews safety gear vest and designed them hess steel company ­ c licenses owner operator company name supervised and directed crews from four to twenty­seven ironworkers certified commercial welder completed osha safety training course union ironworkers local sacramento california supervised and managed crews from to men supervise jobs from tens of thousands to multi­million dollars buildings supervised on ­ powerhouses high rise buildings construction of state prisons highways water treatment plant bridges and airports etc commercial construction industrial construction plan reading work breakdown structures wbs coordinate groundup projects subcontractor recruitmentsupervision enforcement of codes and safety regulations read structural engineering drawings job site supervision safety workflow project scheduling education graduate degree arizona state university asu city state master science technology aviation management human factors gpa gpa science technology aviation management human factors gpa applied project faa sponsored title investigation and analysis of cfr part and ame guide before and after policy change course work unitsaviation lawaviation labor relationsinternational aviationaviation safety and human factorlaw and ethicsintermed statisticsairport planning and designresearch techniques and applications bachelor of science aviation science aviation utah valley university uvu city state gpa gpa aviation science gpa aviation professional pilot program · course works of units plus general edair transportation managementaviation lawcrew resource managementhuman factorssafety and professional seminarsintroduction to aviation securityaviation insurancerisk managementcorporate aviation managementairport managementground trainingprivate instrument commercial ground instructorflight trainingprivate instrument commercial flight instructortheory of instruction certified instructorair traffic control general education columbia college state gpa gpa general education gpa general education american river college city state gpa gpa 0gp general education gpa 0gp accomplishments private pilot certificate instrument certificate single engine commercial rating twin commercial rating ground instructor rating hours sim time for king air b200 train at mather air field with sim check welding certificates nickel high production flux core skills photo balance bridges c dec estimating instructor instruction insurance labor relations leadership law works reading read recruitment research risk management safety scheduling seminars statistics supervision tax transportation welding workflow written additional information personal data and accomplishments brown belt in tae kwon do coached pop warner football team to a super bowl championship went back to school in ­ and received my bachelor and masters degree in aviation enjoy the outdoors spending time with my family scuba diving since flying general aviation airplanes restore antique cars avid motorcycle rider volunteer with tuolumne recreation department coaching ­ soccer baseball and football coached middle school boysgirls basketball 6th 7th 8th graders

fitness consultant experience to fitness consultant company name － city state conducted tours and gave wellness advice to help every person change their lives also did outside marketing to help drive in business andconducted calls to prospective members to daepspecial educationcoach company name － city state taught in the daep disciplinary alternative educational program also worked in the special education wings in the middle and elementaryschools with autism and down syndrome children also coached football basketball and conducted the strength and conditioning programs formiddle school and high school athletes to pespecial educationcoach company name － city state taught three pe classes in the middle school and also taught in the content mastery programs to help children with disabilities also worked withthe special educational settings in the elementary and high school levels and also coached football basketball baseball and track fieldthroughout various teams and levels in the athletic department to current sales company name － city state helped grow the business from the inside out maintained detailed records of jobs and potential clients maintained client relations and work ​ education and training may parks and recreation management southwestern oklahoma state university － city state parks and recreation management criminal justice blinn college － city state member of the football and baseball teams president of saac member of the student council crimianl justice texas am universitycommerce － city state member of the football team vice president of saac memeber of student council ​ additional information cdl drivers license thsca member cpi member activities and honors member of the bulldogs baseball team special olympics coordinator western oklahoma member of tke fraternity tau kappa epsilon vice president vice president of the student athlete advisory committee saactexas am universitycommerce commerce tx member of the lions football team president of the student athlete advisory committee saac special olympics coach member of the criminal law clubblinn college brenham tx member of the buccaneers football and baseball teams special olympics coach mentor to younger kids through a big brother program sponsored by schools in the areaadditional skills cpraed certified cpi certified crisis prevention intervention thsca member texas high school coaches association

salon designer career overview committed and motivated with exceptional customer service and decision making skills strong work ethic professional demeanor and great initiative energetic and reliable office manager skilled with working with a diverse group of people teamplayer eager to bring strong administrative skills to a growing company in need of toplevel support selfmotivated administrative professional with extensive experience overseeing office operations professional experience salon designer december to june company name － city state essential duties and responsibilities but not limited toperform hair style consultation in order to decide what services the client needsprovide services to clients such as shampooing cutting styling coloring and highlighting as desiredmaintain safety standards and cleanlinessemphasize product benefits and assist clients in the selection of retail products or services for their hair care needsmaintain a consistent relationship with client base in order to ensure return clientsproactively develop new customersattend and participate in continuing education and training in order to follow new trends and techniquesperform waxing servicesthorough knowledge of hair styles hair care products and related proceduresphysical mobility able to stand for prolonged periods of timeinventory stock and requisition new merchandiseopen and close cash registers performing tasks such as counting money separating charge slips coupons and vouchers balancing cash drawers and making depositsticket arrange and display merchandise to promote salesexchange merchandise for customers and accept returns call center representative october to november company name － city state determine requirements by working with customersanswer inquiries by clarifying desired information researching locating and providing informationresolve problems by clarifying issues researching and exploring answers and alternative solutions implementing solutions escalating unresolved problemsfulfill requests by clarifying desired information completing transactions forwarding requestssell additional services by recognizing opportunities to up sell accounts explaining new featuresmaintain call center database by entering informationkeep equipment operational by following established procedures reporting malfunctionsupdate job knowledge by participating in educational opportunitiesenhance organization reputation by accepting ownership for accomplishing new and different requests exploring opportunities to add value to job accomplishments setup processor january to august company name － city state assemble and print submission documents to be moved to credit processorsorder appraisals from appropriate appraisal management company title from the title attorney subordinations as neededcomplete all qc fields within los and loan flow and respond to all qc issues as requiredmaintain integrity of all data within the loan file and check validity of data on the submittedmaintain contact with loan originators advising them of status of loan package as needed prepare verifications of employmentset up and disclose loans per month sales associate october to december company name － city state greet customers and ascertain what each customer wants or needs recommend select and help locate or obtain merchandise based on customer needs and desires answer questions regarding the store and its merchandise maintain records related to sales inventory stock and requisition new stock ticket arrange and display merchandise to promote sales clean shelves counters and tables package purchases and wrap gifts change watch batteries compute sales prices total purchases and receive and process cash or credit payment maintain knowledge of current sales and promotions policies regarding payment and exchanges and security practices demonstrate use or operation of merchandise owner november to may company name － city state essential duties and responsibilities but not limited tomaintained a positive upbeat atmosphere while ensuring high customer satisfactionestablished a strong relationship with client base to generate long term businessperformed all marketing for businessperformed accurate monthly inventories of supplies and hair productsschedule client appointmentsupdate and maintain customer information records such as beauty services providedcounted and documented opening and closing cash amounts dailydemonstrate and sell hair care products and cosmeticskeep work stations cleanstay informed of the latest styles and hair care techniqueseducated clients about products and self maintenance for healthy haircleaned and maintained the entire salon education cosmetology license sep sunstate academy － city state united states cosmetology license associate of arts general education aug saint petersburg college － city state united states general education languages bilingual greek and english oral and written skills adobe attorney benefits call center cash registers closing good communication skills interpersonal skills oral consultation credit client clients customer satisfaction database english features greek inventory regulatory compliance marketing excel exchange money power point ms word policies problemsolving skills processors maintain records reporting researching retail safety sales tables written

senior account executive experience to current senior account executive company name － city state to current senior account executive company name － city state serve as daytoday contact for senior level microsoft clients eg collaborate strategize and counsel on approach to business problem andor storytelling goals oversee strategic storytelling efforts in major metropolitan markets that aim to grow consumer perceptions of microsoft and its positive impact on a community eg markets include new york san francisco seattle boston los angeles etc integrate with internal and external stakeholders on messaging narrative development and communications plans support a holistic storytelling approach eg pr social product marketing stakeholders etc maintain lasting relationships with toptier influencers across a variety of tech and consumer sectors on behalf of clients like microsoft volvo and safeway manage junior level team members offer career coaching and mentorship managed and grew microsoft office brand ambassador program eg which worked to drive brand awareness credibility and shift consumer perceptions through notable consumer lifestyle bloggers and influencers via online and social campaigns drove strategic campaign development and execution for microsoft office events and key seasonal moments eg holiday back to school etc to public relations associate company name － city state provided public and media relationspublic affairs support for walmart stores in oregon eg market research public outreach public sentiment monitoring political analysis building and maintaining relationship with statewide nonprofits and other stakeholders managed media relations and executed ongoing awareness campaign for an alternative youth education program oregon national guard youth challenge program managed healthcare association oregon society of physician assistants eg membership recruitment conference planning and execution to assistant manager company name － city state managed team of up to sales associates eg scheduling sales coaching and retail operations ensured that associates are successfully marketing the fossil brand coached associates on sales floor trained new associates on company values and sales expectations to assistant manager company name － city state promoted to people manager managed team of plus employees sought and recruited brand reps eg conducted interviews hired and led new employee orientations worked as visual manager eg supervised visual and marketing layouts and brand presentation education june ba university of oregon － city state from the school of journalism and communications skills approach coaching clients journalism market research marketing media relations messaging microsoft office pr recruitment retail sales san scheduling strategic

nurse clinician ii on medicalcardiac intensive care units and interventional unit objective i am a registered nurse applying for the doctor of nursing practice dnp concentration in nurse anesthesia crna with strengths in highquality collaborative interdisciplinary patient care technical procedures and strong patientfamily communication i am aiming to receive exceptional training and invaluable learning experiences from your institutions school of anesthesia i wish to challenge my flexibility during critical situations while working under fastpaced emergency situations with my bsn educational degree from loyola university chicago and estimated years experience in the micu years as a nursing care technician and working as a micu rn since september i believe i am highly qualified and am seeking an opportunity to be and welltrained to become an exceptional nurse anesthetist from a topranked institution professional summary two solid years of experience in the medicalcardiacinterventional icu at advocate lutheran general hospital provide compassionate care to criticallyill patients suffering from injuries or debilitating medical conditions observe behavior and symptoms and report changes to oncall physicians competently trained in telemetry monitoring ventilator management titration of highpotency vasoactive drugs crrt therapy hypothermia therapy tpa management iabp management managed life support equipment and iv administration of fluids and medications respond to cardiac and respiratory code situations per current acls guidelines proactively learned new procedures and treatment protocols educate families about patient conditions and provide support as needed competent in providing endoflife care to palliative and hospice patients frequently acts as preceptor to nursing students in criticalcare rotations maintains strong reputation for achieving high levels of patient satisfaction device competencies proficiencies telemetry monitoring ventilator management crrtcvvh therapy hypothermia therapy tpa management intraaortic balloon pump management flow trac device cardiac output cardiac index monitoring device impella pacemaker and transcutaneous pacemaker management rapid infusers swanganz catheter bladder pressure potent iv medications including vasopressor and sedation drugs including but not limited to neosynephrine levophed vasopressin epinephrine dopamine dobutamine propofol fentanyl midazolam lorazepam morphine nitroglycerine nipride nimbex licenses and certifications registered nurse state of illinois august present advance cardiac life support acls certification present basic life support bls certification present pediatric life support pals certification present nihss certified september present skill highlights life support iv administration medication administration therapy and treatment procedural assistance hourly rounding hippa compliance reporting and documentation computer charting diagnostic assessments vital signs professional experience to current nurse clinician ii on medicalcardiac intensive care units and interventional unit company name － city state to current dancer for chicago luvabulls company name － city state lead cheer applause support the chicago bulls during basketball games held throughout the season at the united center encourage crowd involvement during gametime through dance performances crowd activities and in the concourse maintain crowd orderliness with spectators participate in charity work fundraisers and community events around the chicagoland area responsible in making certain that practice sessions are thoroughly met and being prepared for changing conditions on gameday to nursing care technician ii on medicalcardiac icu and interventional unit company name － city state nursing care technicianunit secretary dual role for a bed medicalcardiacinterventional icu floor providing basic patient care including blood glucose monitoring obtaining patient vitals and assisting patients with bathing and grooming activities of daily life competent in phlebotomy work and can perform lead ekg on patients provide assistance to the nurses to execute direct patient care which may include wound care dressing complete patient baths or assisting in physical therapy able to perform unit secretarial duties including admitting transferring and discharging a patient preparing patient charts and handlingdirecting phone calls education and training bachelor of science bsn bachelors of science in nursing loyola university chicago － city state usa cumulative gpa honors •deans list loyola university chicago semesters awarded to students with a gpa of or higher   awards recipient of multiple advocate lutheran general hospital spirit awards awarded to employees who demonstrate behaviors of excellence and provide excellent patient care alpha sigma nu jesuit honor society member october may awarded to students in the top of their class academically and have demonstrated a record of service and loyola to the jesuit ideals of education sigma theta tau honor society of nursing member november may awarded to nursing students with a gpa or higher national society of collegiate scholars member jan may awarded to students with a gpa of or higher cocurricular activities dnv unit auditor on the medicalcardiac icu at advocate lutheran general hospital unit restraint auditor on the medicalcardiac icu at advocate lutheran general hospital loyola university chicagos nursing student council executive board vice president april may loyola university chicagos national society of collegiate scholars executive board cosocial chair sept may loyola university chicagos nursing student council class representative aug may professional organizations aacn american association of criticalcare nurses member feb present volunteer community service honduras global public health brigade may service trip to the honduran community of el jute for one week the trip objective is to empower rural honduran communities to prevent common illnesses through inhome infrastructural development community leader training and health education through collaborative volunteer work the overall infrastructure was improved within the home through the construction of five projects ecostoves latrines water storage units showers and concrete floors special participation research study participation skills fluent in conversational spanish competent in performing lead ekgs proficient in microsoft office word excel powerpoint highly organized with excellent communication skills willingness and rapid ability to learn that results in professional growth and cooperative relationships with colleagues

accountant iii summary talented accountant  employing creative teaching strategies to engage students fully in the learning process a highly motivated accounting professional with a verifiable record of accomplishment spanning over thirteen years highly creative recognized as a resultsoriented and solutionfocused individual  highlights areas of strength include accounts payable account reconciliation organizational skills grant management work as team player communication skills time management skills research abilities general ledger general journal computer skills microsoft office groupwiseoutlook utshare experience company name january to current accountant iii city state responsible for grant management including preparing corrections cost transfers budget transfers invoices and final reports request cash drawdowns and complete monthly reconciliations for grants and contracts correspond with outside granting agencies and university grants and contracts department to verify billing details monitor accounts receivable balances company name january to january assistant accountant city state full charge processing of all functions related to accounts receivable accounts payable purchasing assists in yearend close out independently research records and prepare journal entries as necessary reconcile records and documents record general ledger entries analyze accounting records for compliance with dcccd procedures company name january to january accounting clerk b city state examined coded verified balanced and reconciled various kinds of transactions invoices and reports reconciled specific general ledger accounts and prepared adjusting journal entries as needed maintained spreadsheets and other related files and documents to record accounting transactions cash handling company name june to january accounting instructor city state plan course instruction based on the approved syllabuscourse outline provided to assure course content and learning objectives are met design administer and grade examinations to assess achievement of course objectives as identified in the syllabus and as approved by the academic dean schedule and post office hours to provide academic support to students tutor if necessary and provide other assistance as needed start classes on time conduct classes for the full time period and enforce any applicable campus administrative policies utilize a variety of teaching styles and methods to accommodate diverse learning styles of students company name january to january student accounts representativebookkeeper city state tracked and maintained student accounts throughout the collection process to ensure prompt payment of outstanding balances advised students regarding their payment options and financial policies provided customer service and answer student inquiries regarding their financial status reviewed student payment plans for completeness and accuracy posted student tuition and fees issued system generated receipts assisted in charging tuition and fees as well as reviewing monthly earnings updated appropriate tracking systems for timely billing and collections processed forms related to student status changes in accordance with company policies and procedures performed student account maintenance activities including conducting account reviews reconciling aging levels verifying account clearances applying payments monitoring collection activities and updating accounts in compliance with established company ar management policies and procedures responsible for billing thirdparty vendors for payment of student tuition and fees education prairie view a m university bba accounting accounting prairie view txmember phi beta lambda future business leaders of america university of north texas bba finance finance dallas tx university of north texas mba strategic management strategic management accomplishments conducted a selfdesigned training class on business office procedures quarterly trained coworkers on job functions no audit findings skills account reconciliation accounting accounts payable accounts receivable ar billing budget cash handling closing coaching communication skills contracts credit customer service financial forms general ledger general ledger acounts grants groupwise instructing mentoring merchandising microsoft office outlook organizational skills packaging policies pricing public speaking purchasing receiving reconciling research spreadsheets team player time management yearend

information technology analyst summary to pursue a caring and creative career where i can apply my existing knowledge acquire new skills and contribute effectively to this nations future our childrenhaving prior experience in it field exploring the field to be with children lead to do the early childhood education course and be the part of the little buds life skills apple art book oral concept conflict resolution cpr creativity designing direction documentation first aid flash fundraising drawing instruction materials meetings organizing philosophy express read recording safety sound teacher teaching transportation experience to information technology analyst company name i believe that each child has their own potential and interests and curiosity in learning designing an organized classroom setup positive and welcoming caring and secured saferisk taking theme based and discussions on their interests during class meetings would create warm atmosphere and environment to grow in every domain of development socially emotionally physically and intellectually i believe the teacher needs to be a supportive person as well as a guide in providing the information and plans for hands on activities with tools and materials that help them for selfdiscovery and understand the lesson in curriculum letting kids be kids and have freedom to express their own thoughts and creativity and valuing them my personal goal for my future classroom is to grow their potential and interests in their own pace without pressurizing with targets students should be given information on where to find the answers and given the opportunity to explore the solution rather than giving the direct answers this gives the space for exploration and creativity i would have the strong idea on having the curriculum inclusive of each childs needs and interests curriculum plan involving group work which is the key for the student led jobs and direction to help others teach respect for others and themselves motivation and stimulation are the factors that pull out the full potential of the child recording their interests and motivated ideas of every student periodically and sharing with the parents and caregivers to engage the children giving the base line of the activity and watching them on how they expand and give new dimension for more than we thought which is a great feeling giving the ownership to the children yields mutual trust support and love between teacher and child developing trust love and respect for themselves and others help avoid bullying and hurtful wordsactions make the point that every child should be treated consistent equal fair and approachable giving them the time and space to explore along with spending valuable time with them promotes the emotional development as they spend more time in school than any other place i believe in the quote a strong body makes the mind strong and strong mind makes a body strong i would encourage more of the outdoor activities during the supporting weather i feel interaction among peers conflict resolution turn taking creativity helping others teaching love and respect can be achieved more in outdoor group activities a healthy meal plan are one main criteria in making sure they have a balanced diet every meal they eat lots of fruits and vegetables dairy foods and less sodium and sugar i would be compassionate dedicated and continue learn and strive to give the best part to my children as a future teacher i understand teaching involves regulations restrictions and responsibilities as with any other job but this comes with the package of cherishing moments excitement joy of being with the innocent and laughing children enjoy students and everything they do and accept them as they are that would be the best gift we give the children who come to school leaving the parents my philosophy may grow in the future with experience and continued learning and welcoming the ideas and knowledge from work place to technology analyst company name to software engineer company name to project engineer company name i am attaching hereby the conduct certificate and experience certificate from previous organization i have been volunteering with my nine year old and five year old children classrooms for book fair pto member organizing team events like fundraising traditional events patriotic events field trip chaperones in both public and private schools i am working on doing first aid and cpr certification i am doing early childhood education course to pursue the career in education field towards associate teacher degree especially with children of ages to and special needs artifactsas part of early childhood education journey program observation children observation of infantstoddlers school age children helped us to know the curriculum children needs interests and expectations as a future teacher i am attaching hereby the program observation anecdotalrunning record report assignments as part of the ece courses curriculum plantitle modes of transportation art and play activities teach the class on sounds different vehicles and shapes children age group of years group activity activity group red light green light yellow light making airplane using popsicle sticks imitate sounds to pictures during meeting time talk on parts of vehicles gears wheels handles mirrors safety hand signal helmet lanes seat belt life vestsoutdoor bike race floatsink boat science activity puff puff toot toot lining up and imitating the sound and moving in a line like a train set individual connect dotscoloring bikes carstrucks boatsships air plane bustrain table activity popsicle sticks craft work make paper boats paper airplane train blocks coloringdrawing rationale activities are chosen appropriate for the age group and how they can relate when they see the vehicles around and kids interest objectives knowledge on wheels what make things move purpose of different vehicles and modes learn shapes vehicle sounds street safety and wearing helmet following the kwl concept know what they want to know what they learn as part of the assessment standard preschool learning foundation california preschool curriculum framework what is needed materials popsicle sticks coloring sheets origami papers books flash cards board puzzles time and space table setup outdoor with bikes water table teaching plan introduction begin with the circle time theme based songs talk on the topic and teach on the activity today teaching on the step and step instruction on the activity to work on and setup the table with the required materials and monitoring their work and reaching out them as and when needed teaching gathering songs wheels on the bus i am a little piece of fun down by the station little red wagon little einstein we are going on a trainplay flash cards train set vehicle toys and board puzzles snack designing the snack based on the theme car using rectangle cracker and black olives as wheels apple as boat and pretzel as row boat group activity read books play dough and story time closure display their work on the wall or drying rack based on the activity close the activity with story time and meetingdiscussion time on their views and shares on the mode of transport for the day reinforce the child in the snack time with the theme based designing the snack like airplane creation using celery raisins peanut butter pretzels assessmentobjectives knowledge on concept acknowledging what they know and setting up the activities discussions on purpose of different vehicles and modes learn shapes vehicle sounds street safety rules evidence of learning oral responses to essential questions document through videos and photos use the gathering time to converse with the children on the facts and ideas documentation anecdotalrunning record artifacts on observation and summary on their learning on concepts and fundamentals education and training december be computer science and engineering folsom lake college － state qualificationyear of passingmarkspercentageinstituteearly childhood education units computer science and engineering may matriculation karunya institute of technology coimbatorehsc april sslc sri vijay vidyalaya matriculation hss dharmapuri

merchant services advocate summary management experience and a desire to work for the best skilled management professional eager to contribute expertise strong personnel development skills and communication talents toward actively supporting an organization in maximizing performance highlights client relations specialist team management focused on customer satisfaction training and development deadlineoriented customer relationship management software crm high customer service standards employee relations specialist call center management experience strong problem solving ability customer service management expertise accomplishments exceeded corporate target for customer satisfaction for months in a row experience to current merchant services advocate company name － city state solves challenging member situations creatively and efficiently while maintaining the livingsocial brand promise of surprising and delighting utilizing strong listening skills empathy and probing techniques to identify reasons for disconnect and overcome objections builds and strengthens relationships with merchants by providing an exceptional merchant experience to ensure quality experiences manages logistics of promotions directly with the merchant via phone and email quickly responds to and resolve all merchant questionsissues keeps records of merchant interactions or transactions recording details of inquiries complaints or comments as well as actions taken problem solving by utilizing internal teams to solve complex issues communicates effectively across all internal channels and provide effective solutions to mobile sales consultant seasonal company name － city state provided personalized service and exceptional expertise for customers handled all aspects of the sale including customer contracts and warranties customer payments cash and credit cardcheck transactions developed maintained and communicated strong uptodate knowledge of wireless products accessories pricing plans and service features to operations supervisortmobile gen care company name － city state maintained client satisfaction oversaw that agents were meeting required metrics kpis coached agents to help them grow and succeed in the goals they set forth coach to behaviors implemented new changes and ensure that everyone is on board with the new changes with address and concerns that took place set career paths and mentored individuals seeking to move up in the company scheduled meetings and interviews also interviewed individuals interest in new positions hiring manager assisted with training individuals to learn the skills necessary for the client lob organized training groups as well as facilitated them quality assured calls to ensure company policies were meet to operations team leadatt consumer mobility company name － city state effectively oversaw all agent personal payroll processing attendance etc efficiently trained new employees in company policy and procedure consistently ensured delivery of quality customer service vital to sustaining and growing client base sent an eod report to all operations teams that included an hourly interval report and information that pertained for that day calibrated every week with all contact centers and client to review qa looked at intervals to ensure the service level forecast percentage abandon rate and calls answered were at the clients expectations communicated with other operation management centers to go over questions or concerns for the day held meetings with operations manager and also with the client over webex and phone to review results coached agents on daily basis on performance quality assurance adherence sales conversion rate etc successfully steered home goods sales operations to generate high volume growth and revenue to assistant supervisor company name － city state maintained contact with kitchen staff management serving staff and customers to ensure that dining details are handled properly and customers concerns are addressed speak with patrons to ensure satisfaction with food and service to respond to complaints or to make conversation assigned patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings checked with customers to ensure that they are enjoying their meals and take action to correct any problems presented menus to patrons and answer questions about menu items making recommendations upon request inspected dining and serving areas to ensure cleanliness and proper setup education certificate systems administrationnetworks pima community college － city state usa pima community college certificate systems administrationnetworks present grade a gpa languages english native or bilingual proficiency spanish native or bilingual proficiency skills operations management team leadership customer experience training

independent consultant career overview energetic customer service or pr representative motivated to maintain customer satisfaction and contribute to company success im enthusiastic to connect with people and offer them the best customer service theyve experienced to date all while capitalizing on my strengths listed below i will be an asset to any company and will assist in helping to grow expand their business successes  successfully orchestrated annual conference for people  improved organization and workflow of business office for  congregations  coordinated emceed annual womens retreats for the past years  exceptional multitasker accuracy and speed saved company tens  of thousands of dollars by doing the work of several people for  years at the lumber company  core strengths strong organizational skills courteous demeanor energetic work attitude leadership experience  great people skills reliable responsible team player strong initiativeproblem solving skills  work experience independent consultant jul to current company name － city state generate sales from existing clients focused on new client acquisition provide excellent customer service to all clients including prompt responsiveness and delivery of product troubleshoot and coach consultants on my team create invitations and flyers for advertising purposes creative worship arts director dec to may company name － city state responsible for organization of weekly church services including leading the worship team band song selection creating designing keynote slides songs and announcements and overall presentation of church facility successfully led volunteer worship team and band with a variety of personalities and schedules coordinated monthly schedule including practices and performances planned organized and led many allchurch and womens events ie retreats dinners bbqs family movie nights etc designed creative visual displays to assist with sermon themes  office manager may to current company name － city state responsible for running district office that assists and oversees churches across la orange county single handedly coordinate annual convention for over pastors delegates prepared annual out of town retreats including facility selection and arrangement hotel reservations meal coordination speaker bookings schedule management creation of printed materials collection of required information from attendees and excursion planning  process and document all monies received from churches accounts receivable accounts payable assist district superintendent with any and all emergency projects that arise often requiring flexibility creativity and quick thinking executive assistant jan to nov company name － city state years as company receptionist and expert customer service provider promoted to executive assistant to the vice president  responsible for all billing of invoices to customers accounts receivable accounts payable k contact person filing of all legal construction preliminary notices lien releases handled all dmv transactions for fleet of trucks assisted vice president with various projects skills microsoft word excel powerpoint leadership keynote    telephone skills key multitasking notary years proofreading  proficient in spanish strengths finders results includer achiever responsible disciplined consistent

marketing coordinator skills advertisements approach content customer service databases direct mail direction editing email graphic managing marketing strategies marketing marketing collateral materials newsletter online marketing press releases production manager research sales script stories video website articles experience to current marketing coordinator company name － city state campaigns created the hashtag cprstrong used on social media to promote awareness of healthstreams millionth heartcode bls completion designed script and production direction for talent managements video accelerate development formed copy for direct mail pieces and email campaigns for healthstreams first accountbased marketing campaign proficient at developing and delivering external communications promoting awareness to customers about new products and upcoming events increase product visibility to new and existing markets by authoring copy and providing design direction for digital marketing strategies manage the creation of print and online marketing and sales collateral overseeing the approval process and ensuring content meets brand standards generated a record high of registrants for a minute product demo by modifying tone of voice and visuals used in online advertisements efficient with pardot and salesforce for managing account databases oversee website updates by editing and ensuring clarity and visual appeal collaborate with production manager graphic designers and vendors to ensure deadlines are met oversaw rebranding process for franklin covey a new healthstream partner by ensuring materials met company standards and checking for grammar and visual appeal to customer support specialist company name － city state consistently ranked in the top five for case closures received recognition in the customer service spotlight helped develop a best practice document used by over million subscribers provided solutions and stepbystep support to healthcare administrators educators and clinical staff public relations and marketing intern company name － city state interviewed hospital professionals for feature stories and press releases prepared marketing collateral promoting hospital events updated bulletin boards assisted with various community events including the childrens health and wellness fair monthly blood drives tshirt drives and christmas activities for the hospital tour guide of the medical campus for new hospital donors designed selected topics and wrote monthly employee newsletter researched and collected media clippings for analytical and historical purposes managed public and employee inquiriesspecial projectshispaniola mountain ministries starkville ms campaign to improve donor relations performed a swot analysis for both internal and external factors created the survey to validate results completed by volunteers identified notification and follow up methods preferred by donors and stakeholders performed a target public assessment identified primary and secondary publics for hmm to target to get new donors research methods journal articles survey identified goals objectives strategies and tactics to achieve desired outcomes provided multiple ways to measure the effectiveness of each goal created a timeline detailing when and how to approach potential donors and appropriate follow up behavior education and training ba communicationpublic relations marketing mississippi state university communicationpublic relations marketing magna cum laude

research assistant summary seeking a position in a research institution or a university skills managerial accounting legal environment of business financial management operations management business information systems managerial economics organizational behavior and management processes quantitative analysis for business decisions financial statement analysis marketing management strategic management and professional paper and presentationmanagerial accounting legal environment of business financial management operations management business information systems managerial economics organizational behavior and management processes quantitative analysis for business decisions financial statement analysis marketing management strategic management and professional paper and presentationmicrosoft word microsoft excelmicrosoft powerpointmicrosoft projectmicrosoft accessmicrosoft outlook express experience to research assistant company name college of business administration and economics new mexico state university nm do market research prepare and write business and marketing plans for startup companies work under the supervision of dr kevin boberg associate dean to officer company name industrial and commercial bank of vietnam translated banking documents in english to vietnamese acted as an interpreter when needed developed and maintained the correspondent banking relationship with russian banks kept track of loans borrowed from foreign banks worked on the returnee project between vietnam and the german reconstruction bank did other administrative and clerical work to company name certificate of liaison officer by the ministry of trade vietnam group prize in the national students scientific research competition organized by the ministry of education and training innovative medal for the youth page of education and training master of business administration new mexico state university may nm bachelor of economics foreign trade university － city vietnam recipient of the glen yoquelet scholarship college of business administration and economics new mexico state university nmgraduate assistantship college of business administration and economics new mexico state university nm activities and honors certificate of liaison officer by the ministry of trade vietnam group prize in the national students scientific research competition organized by the ministry of education and training medal for the youth additional information awards honors and achievement

director executive profile a spirited and motivated leader able to handle multiple projects simultaneously able to mentor diverse competitive managers into a mutually supportive team longstanding record of creating marketing and communication plans successful events major website roll outs and upgrades facility management and office supervision skills communications editor event planning special events director fundraising graphics brochures catalogs marketing marketing plans materials mentoring newsletters presentations processes public relations recruitment strategic plans supervision website annual reports professional experience director to current company name city state manages all the daily operations public relations and marketing efforts of the kc metro center responsible for developing marketing plan and materials to recruit students by working with the director of continuing studies and the marketing committee manages the kansas city metro center facility and supervises all clerical and part time positions coordinates with faculty and departments that provide courses at the center works with local community colleges to create articulation agreements and plan other events works independently to recruit students to attend the metro center by making contact with business and industry working with area community colleges school districts chamber of commerce and other organizations assisting other programs and departments to support recruitment and alumni efforts in the greater kansas city area online facilitator to company name city state taught classes online for the communication department responsible for developing the syllabus and facilitating various communication classes courses taught include but are not limited to mass media overview history information products and presentations communication processes information strategies information sources communication variety and foundations of interpersonal communications foundations of mass communication and essentials of managerial communication public information coordinator to company name city state directed and supervised school districts communications program manage award winning website which includes daily updates to pages create graphics track analytics and manage website coordinators responsibilities include adding major enhancements to website such as flash movies archives blogs videos and podcasting serve as coeditor for the districts facebook page facilitate website trainings train principals and secretaries on automated phone system deliver biweekly training educating volunteers about district and youthfriends policies coordinate annual and special events which recognize or involve teachers students parents and volunteers design write and approve various marketing mediums which includes flyers brochures and messages for the mass notification system manage coordinators for the districts youthfriends mentoring program provided support to districts educational foundation by coordinating fundraising events and promoting student programs complete yearly process to receive a grant from kansas city for the foundation public relations and alumni affairs coordinator to company name city state coordinated public relations marketing and fund development for the college produced wrote and approved various marketing mediums such as newsprint internet annual reports catalogs strategic plans and brochures served as editorinchief of quarterly newsletter distributed to alumni faculty and friends of college developed and maintained public information website and produced annual report and strategic plan organized class reunions and alumni events managed and budgeted other campus events facilitated annual campaign which resulted in the highest annual donations received education phd kansas state university city state gpa gpa adult community education master of arts missouri state university city state gpa gpa communication bachelor of arts missouri western state university city state gpa gpa communication public relations emphasis technical communication minor memberships alpha kappa alpha sorority incorporated hickman mills prevention coalition present hickman mills educational foundation present member scholarship committee st andrew united methodist church present member ppr committee st andrew united methodist church present south kansas city leadership academy graduate youthfriends mentor to advisory committee for the 3vs grant coordinator cox nursing encounter camp ywca advocate for victims of sexual assaultrape

athletic director coach pe teacher summary enthusiastic driven individual with experience motivating students to achieve both academic and athletic goals skills administrative management creative lesson planning curriculum development goal setting and implementation  athletic program development and management experience athletic director coach pe teacher to current company name city state successfully manage athletic teams and plan sporting events and lead sports programs to foster teamwork and develop students selfesteem develop and implement physical education and health lesson plans and curriculum for kindergarten seventh grades administer tests and other evaluations and analyze student performance develop strong relationships with students parents to encourage collaboration between faculty and families to achieve student success motivate self staff and team members to reach short and long term performance goals esl teacher to current company name city state teach children in china ages to speak read and write english using an interactive powerpoint on an onlineplatform provide feedback to parents and collaborate with other educators to ensure the best output from each student assess and monitor students progress wellness coordinator powerplay instructor to company name city state planned and instructed physical activity classes for the prek and mothers day out programs that are content specific and developmentally appropriate and that support the diverse group of learners assisted in the prek and mothers day out classrooms as needed created implemented and managed wellness events for members and served as a liaison between the club and outside healthwellness organizations youth fitness coordinator fitness coach to company name city state planned and implemented games and activities for children that taught the importance of physical activity and healthy nutrition habits while helping develop gross motor skills and strengthening balance and coordination taught exercise classes using calisthenics aerobics weight training and stretching to groups of coeducational adults of various ages and physical abilities maintained a safe and motivating workout environment during exercise classes while demonstrating and teaching good body mechanics and proper form trainer bartender server to company name city state education and training kinesiology louisiana state university sports studies concentration responsive classroom completed the introduction to responsive classroom workshop lifeguard first aid and cpr certified american red cross

route manager summary to obtaining a position in a company that will allow me to better use my skills and knowledge to advance the performance and profitability of that company goal oriented selfmotivated with twenty years of experience as a supervisormanager of personnel products and budgets driven to tackle projects that advance the organization and build collaborationteamwork among peers and subordinates leader of the consistently number one ranked office for the mastec money sales program major strengthens include demonstrated track record of honesty integrity and loyalty sound leadership excellent communication skills strong team player advocate of selfefficacy attention to detail highly organized proficient planner highlights operations management inventory control supervision and training procedure development analytical team building multisite operations staff retention sound judgment calm under pressure relationship building systems implementation troubleshooting and problem solving dedicated client relationships contract management accomplishments leadership served as a regional trainer when c ontinuous i mprovement m anagement s ystem was introduced to the company business development   successfully grew business by action project management   initiated project which resulted in positive outcome experience route manager january company name － city state built a steady repeat customer base by providing a quality product and exceptional customer service maintained inventory levels along with current product knowledge daily completed daily reconciliations recorded and made deposits of up to site manager january to current company name － city state analyze reporting data to identify areas of opportunity and provide solutions to maximize performance potential and profitability manage daily operations of assigned dmas to include personnel overtime inventory control work load usage of resources cost control and building and fleet maintenance communicate daily with business intelligence and rdo to maintain compliance with performance matrix to include technician schedules skill packages and a balanced work load coach mentor and direct team members of varying levels of experience in support of departmental objectives evaluate team members making recommendations for improvement and implementing training as needed ensure adherence to company safety guidelines through education training and monitoring of daily infield performance technician supervisor january to january company name － city state monitor and manage technician productivity to ensure compliance with mastec and directtv policies and procedures collaborate with fleet manager to ensure compliance with mastec policies and procedures to include motor vehicle personal injury and damage claim investigations and associated paperwork communicate daily with multiple leadership teams to ensure proper allocations of time materials and resources to accommodate business needs facilitate technician training and development and provide evaluations based on quality inspections and infield observations to advocate improvement and success lead technician january to january company name － city state responsible for customer satisfaction training of employees inventory control routing of daily work and overall teamwork among employees provide satellite installations and service work for directv customers conduct quality control inspections on installations and service work done by all technicians production manager january to january company name － city state maintained a million dollar budget and managed plant operations of employees in seven departments through hiring firing payroll training and developing job skills controlled the processing of pounds of merchandise through the plant weekly and managed inventory of garments equipment supplies and parts coordinated contracting issues with vendors daily assistant operations engineer january to january company name － city state specialized in company wide inventory management and control through the design of computerized stockrooms and assisting in software design upgrades revised departmental infrastructure and individual job functions developed standards of measuring and evaluating job performance and efficiency supervised training and development of employees to maintain stockrooms managed monthly projects averaging to include building stockrooms hiring and monitoring contractors and negotiating with vendors assistant plant manager january to january company name － city state managed million plant operations and supervised employees controlled the processing of pounds of merchandise through the plant weekly and managed inventory of garments equipment supplies and parts served as safety committee chairman insuring osha compliance supervised maintenance employees and maintained wastewater operations within guidelines of state and local regulations education associate applied science industrial management del mar college － city state applied science industrial management skills budget business intelligence coach cost control customer satisfaction customer service firing hiring inventory inventory management and control inventory control leadership materials mentor negotiating payroll personnel policies quality quality control rdo reporting routing safety software design teamwork technician upgrades

hr generalist summary young dedicated and focused office administrative assistant who excels at prioritizing completing multiple tasks simultaneously and following through to achieve project goals seeking a role of increased responsibility and authority skill highlights microsoft office proficiency selfdirected excel spreadsheets professional and mature meticulous attention to detail strong interpersonal skills resultsoriented keen understanding of grammar strong problem solver dedicated team player executive presentation development ability to maintain confidentiality accomplishments received a merit raise for strong attention to detail exemplary customer service and teamplayer attitude extra mile award increased office organization by developing more efficient filing system and customer database protocols experience hr generalist april to october company name － city state served as central point of contact for employee relations matters processed onboarding and new hire paperwork to ensure all employees were in company system for employment and payroll purposes managed the receptionist area including greeting visitors and responding to telephone and inperson requests for information served as central point of contact for all outside vendors needing to gain access to the building supplied key cards and building access to employees and visitors managed all employee personnel files made copies sent faxes and handled all incoming and outgoing correspondence created powerpoint presentations used for business development organized files developed spreadsheets faxed reports and scanned documents maintained uptodate employee spreadsheet office administrative assistant june to august company name managed the receptionist area including greeting visitors and responding to telephone and inperson requests for information screened telephone calls and inquiries and directed them as appropriate designed electronic file systems and maintained electronic and paper files maintained the front desk and reception area in a neat and organized fashion dispersed incoming mail to correct recipients throughout the office made copies sent faxes and handled all incoming and outgoing correspondence created powerpoint presentations used for business development organized files developed spreadsheets faxed reports and scanned documents received and screened a high volume of internal and external communications including email and mail served as central point of contact for all outside vendors and clients needing to gain access to the building planned meetings and prepared conference rooms maintained an uptodate office contact chart answered client questions regarding retirement and military buyback options and resolved any issues developed employee handbooks processed retirements and military deposits mentored coached and trained team members to increase productivity identified inefficiencies and made recommendations for process improvements waitress august to december company name － city state assisted guests with making menu choices in an informative and helpful fashion maintained knowledge of current menu items garnishes ingredients and preparation methods delivered exceptional service by greeting and serving customers in a timely friendly manner appropriately suggested additional items to customers to increase restaurant sales promptly served all food courses and alcoholic beverages to guests answered questions about menu selections and made recommendations when requested effectively communicated with kitchen staff regarding customer allergies dietary needs and other special requests regularly checked on guests to ensure satisfaction with each food course and beverages managed closing duties including restocking items and reconciliation of the cash drawer skillfully anticipated and addressed guests service needs consistently adhered to quality expectations and standards delivered exceptional friendly and fast service accurately recorded orders and partnered with team members to serve food and beverages that exceeded guests expectations stocked and maintained silverware linen and condiments education bachelor of arts psychology north carolina agricultural technical state university － city state united states skills business development central point of contact closing client clients email employee relations fashion fast faxes meetings access mail office powerpoint presentations neat payroll personnel quality receptionist reception sales spreadsheets spreadsheet telephone employee handbooks

executive chef summary motivated executive chef with years of culinary expertise  recognized for assessing operational needs and developing solutions to save costs improve revenues and drive customer satisfaction resourceful and wellorganized with excellent leadership and team building record  last years were spent actively participating and designing kitchens and restaurants in a million dollars hotel expansion while still managing and maintaining a fiscally responsible operation  the waterfront beach resort is recognized by guests and peers as a premier culinary location in orange county experience executive chef to current company name – city state managed kitchen and stewarding staff team of and assigned various stages of food production and event management designed managed and created menus for restaurants offshore boardwalk and newly opened henrys pool pantries and market riptide and surf hero managed designed menus and cooked for over square feet of meeting space maintained labor at under to promote longterm business profitability purchased ingredients and managed inventory from a variety of vendors which allowed for a hotel wide food costs of worked closely on a daily basis with sales and catering to create dynamic cost effective food selections for small banquets and large events for up to people experimented new dish creations by incorporating customer recommendations and feedback created recipes incorporating various techniques to build flavor and unique visual appeal adjusted seasonal plans to source local ingredients and aligned special dishes to complement area events worked with vendors to locate optimal recipe ingredients at costeffective rates utilized local fresh food products to support local economies and showcase community support produced or amended menus and item selections in conjunction with food and beverage team performed financial analysis and recommended effective methods to cut costs initiated software based inventory control system to manage inventory and analyze food cost coordinated and executed menu planning recipe development and daily restaurant operations monitored quality presentation and proper quantities of plated food across line created new menu items managed food expenses and supervised quality to ensure adherence to standards oversaw hiring and development of kitchen employees as well as trained numerous kitchen personnel from ground up to take on challenging stations such as souschef and chef de cuisine continually aware of dramatic changes to kitchens including health department standards and customer requests for healthier food options monitored kitchen area and staff to ensure overall safety and proper food handling techniques restaurant chef executive souschef to company name – city state modified standard recipes to account for ingredient issues or customer requests including allergen concerns created exceptional menu items executed with precision to regularly garner diner praise supervised staff of providing direction in preparing specialty items including banquets restaurant and employee dining room   developed innovative california driven  menus with over offerings followed proper food handling methods and maintained correct temperature of food products resulting in consistently high scores on health inspections kept stations stocked and ready for use to maximize productivity estimated staffing needs and adjusted hourly schedules to match demand patterns budget and local labor laws set up and performed initial prep work for food items such as soups sauces and salads established and maintained open collaborative relationships with kitchen team to maximize efficiency prepared more than dishes per day in fastpaced all scratch kitchen environment while maintaining high customer satisfaction rate maintained consistent quality and high accuracy when preparing identical dishes every day conducted daily inspections and maintained food sanitation and kitchen equipment safety reports identified opportunities to increase revenue decrease kitchen expenses and maximize departmental productivity without compromising guest satisfaction enforced proper sanitation practices to prevent spoiling or contamination of foods verified kitchen staff followed all recipes and portion serving guidelines correctly maximized efficiency of kitchen operation by overseeing daily product inventory purchasing and receiving placed orders for food supplies weekly with understanding of kitchens budget ensured that the kitchen was always clean orderly and wellmaintained in an effort to avoid mishaps trained and supervised all culinary personnel for million annual revenuegrossing restaurant used an array of different cooking techniques in dish creation and educated the kitchen staff in these methods lead cook chef de cuisine to company name – city state managed budget labor and direct operating expenses for restaurant banquet and a market operation tracked kitchens inventory and ordered new food and supplies when needed considered seasonal product pricing and availability in development of promotional dishes and menu selections inspected freezer and refrigerator prior to each shift to check temperatures levels ensuring proper functionality adjusted seasonal plans to source local ingredients and aligned special dishes to complement area events interacted professionally and effectively with wait staff regarding special orders for customers including those with food allergies and gluten intolerance monitored quality presentation and proper quantities of plated food across line developed recipes and menus to meet consumer demand and align with culinary trends prepared mise en place every day to promote efficient preparation of signature dishes line prep cook to company name – city state kept stations stocked and ready for use to maximize productivity arranged sauces and supplementary garnishes to place in allocated stations sanitized food preparation areas grills and equipment to avoid crosscontamination from raw items maintained consistent quality and high accuracy when preparing identical dishes every day prepared more than dishes per day in fastpaced classic french cooking  environment while maintaining high customer satisfaction rate used measuring items knives and other kitchen tools to properly prepare food resources rotated stock items and ingredients to maintain efficiency and freshness executed proper techniques when preparing menu item ingredients cooked food following specific measurements and recipes improved overall kitchen efficiency through consistency leading to numerous promotions skills customer service oriented banquets and catering resource management food preparation techniques food and beverage pairing budgeting and cost control dish preparation detailoriented purchasing inventory control portion and cost control food inspection time management strong communication skills inventory monitoring highvolume dining outstanding cleanliness organizational skills trained in food safety guidelines problem solving flexible schedule education and training bachelor of arts culinary arts ithq institue dhotelerie du quebec city state skills customer service oriented banquets and catering resource management food preparation techniques food and beverage pairing budgeting and cost control dish preparation detailoriented purchasing inventory control portion and cost control food inspection time management strong communication skills inventory monitoring highvolume dining outstanding cleanliness organizational skills trained in food safety guidelines problem solving flexible schedule work history executive chef to current company name – city state managed kitchen and stewarding staff team of and assigned various stages of food production and event management designed managed and created menus for restaurants offshore boardwalk and newly opened henrys pool pantries and market riptide and surf hero managed designed menus and cooked for over square feet of meeting space maintained labor at under to promote longterm business profitability purchased ingredients and managed inventory from a variety of vendors which allowed for a hotel wide food costs of worked closely on a daily basis with sales and catering to create dynamic cost effective food selections for small banquets and large events for up to people experimented new dish creations by incorporating customer recommendations and feedback created recipes incorporating various techniques to build flavor and unique visual appeal adjusted seasonal plans to source local ingredients and aligned special dishes to complement area events worked with vendors to locate optimal recipe ingredients at costeffective rates utilized local fresh food products to support local economies and showcase community support produced or amended menus and item selections in conjunction with food and beverage team performed financial analysis and recommended effective methods to cut costs initiated software based inventory control system to manage inventory and analyze food cost coordinated and executed menu planning recipe development and daily restaurant operations monitored quality presentation and proper quantities of plated food across line created new menu items managed food expenses and supervised quality to ensure adherence to standards oversaw hiring and development of kitchen employees as well as trained numerous kitchen personnel from ground up to take on challenging stations such as souschef and chef de cuisine continually aware of dramatic changes to kitchens including health department standards and customer requests for healthier food options monitored kitchen area and staff to ensure overall safety and proper food handling techniques restaurant chef executive souschef to company name – city state modified standard recipes to account for ingredient issues or customer requests including allergen concerns created exceptional menu items executed with precision to regularly garner diner praise supervised staff of providing direction in preparing specialty items including banquets restaurant and employee dining room   developed innovative california driven  menus with over offerings followed proper food handling methods and maintained correct temperature of food products resulting in consistently high scores on health inspections kept stations stocked and ready for use to maximize productivity estimated staffing needs and adjusted hourly schedules to match demand patterns budget and local labor laws set up and performed initial prep work for food items such as soups sauces and salads established and maintained open collaborative relationships with kitchen team to maximize efficiency prepared more than dishes per day in fastpaced all scratch kitchen environment while maintaining high customer satisfaction rate maintained consistent quality and high accuracy when preparing identical dishes every day conducted daily inspections and maintained food sanitation and kitchen equipment safety reports identified opportunities to increase revenue decrease kitchen expenses and maximize departmental productivity without compromising guest satisfaction enforced proper sanitation practices to prevent spoiling or contamination of foods verified kitchen staff followed all recipes and portion serving guidelines correctly maximized efficiency of kitchen operation by overseeing daily product inventory purchasing and receiving placed orders for food supplies weekly with understanding of kitchens budget ensured that the kitchen was always clean orderly and wellmaintained in an effort to avoid mishaps trained and supervised all culinary personnel for million annual revenuegrossing restaurant used an array of different cooking techniques in dish creation and educated the kitchen staff in these methods lead cook chef de cuisine to company name – city state managed budget labor and direct operating expenses for restaurant banquet anda market operation tracked kitchens inventory and ordered new food and supplies when needed considered seasonal product pricing and availability in development of promotional dishes and menu selections inspected freezer and refrigerator prior to each shift to check temperatures levels ensuring proper functionality adjusted seasonal plans to source local ingredients and aligned special dishes to complement area events interacted professionally and effectively with wait staff regarding special orders for customers including those with food allergies and gluten intolerance monitored quality presentation and proper quantities of plated food across line developed recipes and menus to meet consumer demand and align with culinary trends prepared mise en place every day to promote efficient preparation of signature dishes line prep cook to company name – city state kept stations stocked and ready for use to maximize productivity arranged sauces and supplementary garnishes to place in allocated stations sanitized food preparation areas grills and equipment to avoid crosscontamination from raw items maintained consistent quality and high accuracy when preparing identical dishes every day prepared more than dishes per day in fastpaced classic french cooking  environment while maintaining high customer satisfaction rate used measuring items knives and other kitchen tools to properly prepare food resources rotated stock items and ingredients to maintain efficiency and freshness executed proper techniques when preparing menu item ingredients cooked food following specific measurements and recipes improved overall kitchen efficiency through consistency leading to numerous promotions

advocate professional summary conscientious attorney with experience in government relations educational law and advocacy for families with special needs children two years practice in health law and public policy for military families two years federal government experience in human rights and foreign affairs with the us department of state core qualifications key qualifications member of maryland bar statutory public policy foreign affairs human rights law diplomacy government relations special education law health law statutory procedure multitask management experience advocate to company name － city state represented the needs of military families with policy makers and national organizations regarding legislation and programs for military special needs dependent children assisted families with navigating military health care insurance strategized with parents concerning individual education plans documents and educational behavioral plans led the first military family leadership institute training on fort meade and t aught parent seminars on effective communication and advocacy trained professionals statewide concerning military culture and customs represented the maryland coalition on the maryland military child state education committee board the dc area interservice family action board the kimbrough military treatment patient family action council and the national military officer association of america spouse advisory panel united states foreign service officer to company name － city state student department of state foreign service institute studied german language and culture studied europe and germanamerican relations and american eu relations presented in depth study of german contemporary issues learned european history and culture to include western europe eastern europe and the balkans f oreign affairs officer department of state international religious freedom office in charge of monitoring religious freedom in africa edited and added to the annual congressional religious freedom report concerning religious intolerance in western and subsaharan africa met with international nongovernmental organizations regarding religious freedom and atrocities against religious minorities coordinated with us embassies to investigate religious persecution in africa worked in partnership with other state department bureaus and country desk officers to ensure religious freedom for africans staff assistant department of state political military bureau worked directly with the secretary of states executive staff regarding documents from the politicalmilitary bureau reported directly for the office of the assistant secretary provided technical guidance and deadlines to a bureau of ten office directors and people set bureau priorities and was project manager for projects tasked to the bureau for and from the secretary of state deputy secretary national security council and undersecretary ensured timeliness and accuracy of classified documents and sensitive communications made certain documents were properly classified managed bureau contributions to overseas briefing books for the vice president secretary of state and deputy secretary of state liaison with legislative affairs bureau for the bureaus responses to congressional inquiries worked directly with the secretary of states executive staff regarding documents from the politicalmilitary bureau supervised nine interns trained incoming staff assistants and managed scheduling of intern hours volunteer public advocateattorney exceptional family member services to company name － city state provided legal representation to families with special needs children regarding education services negotiated individual education plans and documents interpreted and applied federal statutory requirements and administrative regulations for clients before school administrative hearings drafted appropriate goals for education plans education juris doctor georgia state university － city state us georgia state university gsu college of law jurist doctor atlanta ga international law and arbitration johannes kepler university school of law － city austria johannes kepler university school of law international arbitration completed with honors bachelor of arts government and communications evangel university － city state us professional affiliations maryland bar accomplishments austria with honors springfield mo summa cum laude evangel university alumni social science regent award recipient skills training liaison federal government public policy

assistant project managerdesign build construction coordinator summary highly motivated civil engineer with years of experience working for one of north americas largest and most respected construction and engineering organizations with revenues of more than billion and consistently ranking among the top five contractors by engineering newsrecord my experience with kiewit has prepared me to successfully plan and execute projects while promoting safety quality schedule and cost performance my career experience ranges from construction design coordinator on a multi billion dollar design build project to onsite project engineering and project management for selfperforming heavy civil construction work ranging from million to million dollars excellent communicator skilled in construction means and methods cost controls scheduling claims analysis and contract administration as the field engineer and project controls manager on one of the largest designbuild project in maryland she manages approximately wbs activities on a p6 schedule even after a six month delay in the award of the project the project will be substantially complete on the original completion date clara coordinates on a daily basis incoming and outgoing correspondence a cost loaded cpm rfis modifications change orders and unforeseen field conditions that required redesign and schedule modifications to adhere to a hard completion date highlights hard dollar estimating training expedition centric viewpoint constructware accomplishments sixteen years of experience working for one of north americas largest and most respected construction and engineering organizations responsible for the successful strategy development and execution of time related impact analysis resulting in a million net change to the contract even after a six month delay in the award of the project the project was substantially complete on the original completion date responsible for the development and execution of a dirt flow impact analysis resulting in a million net change to the contract developed a successful plan to rephase the bridge construction on a highly traveled weatherdamaged interstate so that the traffic could be shifted onto the new construction prior to the winter season project controls manager for all document control and asbuilt deliverables for over miles of fiber optic network installation experience to current assistant project managerdesign build construction coordinator company name － city state to project contract administration manager company name － city state intercounty connectorsegment b million maryland state highway administration mdsha consisted of the construction of seven miles of new sixlane toll road the work included million cy of excavation million cy of embankment sy of new pavement section sy of mse walls over lf of drainage and bridges totaling over sf of deck with bridge spans reaching up to lf   evaluated and mitigated cost for both the owner and contractor when changes occurred to the designbuild contract negotiated change orders up to million oversaw project controls on one of the largest designbuild projects in maryland managed approximately wbs activities on a p6 schedule coordinated incoming and outgoing correspondence a cost loaded cpm rfis modifications change orders and unforeseen field conditions that required redesign and schedule modifications to adhere to a hard completion date to structures project engineer company name － city state ii interchange at telegraph road million vdot consists of the recontruction of i interchange at telegraph road in alexandria the work included cy of excavation sf of new pavement lf of drainage sy of base and overlays retaining and mse walls soundwalls aashtosteel girder rampsbridges totaling sf of deck box culvert extensions   overall direction safety quality schedule and cost performance of structural operations planned and executed work procedures and coordinated various phases of construction for bridge widenings designed all substructure and superstructure formwork for the multiphased bridges prepared job const projections reviewed and approved pay estimates and invoices procured and coordinated delivery for all structural materials negotiated million dollar net change to the project oversaw project close out to estimator company name － city state to structures superintendentdesign coordinator company name － city state design build i widening and reconstruction million florida department of transportation fdot district consists of widening miles of the existing i four lane interstate highway to a six lane interstate highway in brevard county fl the work consisted of lf of concrete pile c of structures concrete lf of aashto girders lf of median storm drain pipe and lf of underdrain overall excavation to embankment was in excess of cy along with sy of stabilization and sy of optional base   oversaw design coordination of design build bridge widenings developed best means and methods to construct this challenging project supervised the construction of the bridge widenings and planned and executed work plans and coordinated the various phases of construction to structures superintendent company name － city state western beltway project million florida turnpike authority consists of the construction of aashto bridges bridge overpasses signature soundwalls ramp toll facilities mainline toll plazas grading of approximately 5m cy of dirt asphalt paving drainage as well as electrical and signage work   created day and week schedules for all structures operations supervised the construction of the aashto bridges and signature walls with over manhours accident free planned and executed all structural field operations to stations project engineer company name － city state douglas line renovation project million chicago transit authority consisted of the renovation of six elevated train stations atgrade stations and miles of track   oversight and coordination of subcontractors on the architectural elements within the passenger stations drafted subcontracts and material contracts for the project responsible for the review and approval of pay estimates and invoices quality control over the final work product prepared submittals and rfis procured permits from the city of chicago building department negotiated change orders to structures officefield engineer company name － city state dublin i million georgia department of transportation gdot   to field superintendentproject controls manager company name － city state level communications fiber optic network project million level3 installation from atlanta ga to birmingham al   coordinated and scheduled subcontractor operations for trenching directional boring and equipment installation for over miles prepared weekly construction status reports acting client representative for private property acquisitions and obtaining easements verification of installed quantities for invoice approval and payment equipment purchase and coordination of delivery for on time installation managed all document control and asbuilt turnover to the client for the entire project from florida to north carolina to field engineer company name － city state howard street track reconstruction million city of baltimore light rail and odonnell street viaduct million maryland department of transportation   on site quality control inspection for the horizontal vertical rail alignment production of progress updates for the client quality control and oversight of self perform crews pouring bridge decks education bs civil engineering university of kentucky － city state us civil engineering clara newsom assistant project manager skills bridges contracts delivery direction engineer framing hvac lighting managing materials access network installation painting plumbing procurement project plans quality quality control safety sound supervising supervision transportation type iii type ii utilities

teacher summary committed and highly dedicated professional with over fifteen years of extensive experience teaching counseling and mentoring people from diverse backgrounds experienced in planning and implementing intervention planspossessing excellent diagnostic behavioral intervention and behavioral monitoring skills highlights school writing department chair current 5th grade level chair current over years experience within single and traditional urban public schools educational arena comprehensive understanding and strategic in teaching georgia milestone constructive responses flexible and adaptive experienced in differentiated instruction calm under pressure critical thinker excellent speaker and presenter accomplishments increased both traditional and those within the eip setting to improve test scores leading to an average of meeting or exceeding on the english language arts crct exam led eip homeroom to a meet or exceed passing rate on the crct reading improved 5th grade writing test scores at hutchinson elementary resulting to a passing percentage on the georgia writing test for designed and conducted school wide workshops on common core standards and their potential impact upon georgia education created and presented parenting workshops on various topics including parent participation and motivating unmotivated students developed community based male mentoring programs including project long and our squad experience teacher january to current company name － city state instructed sixty 5th grade students in the areas of reading and language arts created and supervised implementation of school wide writing plan for designed and implemented creative unit and lesson plans aligned with the national common core standards analyzed and utilized student data results to both prepare and modify instruction and assessments incorporated technology using the promethean and study island software to enhance student learning and achievement conducted school wide workshops on common core standards and their potential impact upon georgia education teacher january to january company name － city state instructed schools only single gender all male 4th grade class in all subject areas analyzed and utilized student data results to drive instruction to achieve optimum student performance developed a creative classroom management system including the mrcs bucks points creating a environment conducive to teamwork and leading to a significant decrease in student office behavioral referrals created and implemented a character education curriculum within daily instructional best practices expanded the range of learning through the use of whole class individual and cooperative educational instructional techniques teacher january to january company name － city state designed and instructed only single gender male 4th grade class in mathematics and reading integrated differentiated teaching styles to effectively address different learning modalities implemented technology in all classes and subject areas using promethean board instructional software implemented behavior modifications through the incorporation of character education inclusion as a motivator for improving student conduct participation and academic achievement academy director january to january company name － city state supervised teacher evaluations and lead weekly administrative meeting with academy teachers managed student suspensions and all behavior incidents created master schedules to align with single gender instruction shared representative responsibilities in committee meetings prepared curriculum discipline substitute and student handbooks coordinated administrative duties media guests duty roster and buses teacher january to january company name － city state challenged five all male single gender 8th grade students to develop mastery of content by implementation ofreallife relevancy and creative instructional techniques implemented a direct balanced literacy program utilizing a whole language approach to reading and social studies in accordance to state and district standards corporate trainer january to january company name － city state formed and presented specialized training curriculum for all new hire orientation classes and cultural diversity seminars guided classrooms elearning and virtual seminar training sessions for domestic and international audiences and teams teacher january to january company name － city state instructed eighth grade students in the science and technology created the think first michigan meap review course leading to an increase of in passing scores developed the my pops father figure mentoring program resulting in a increase of parental participation in volunteer activities during the school year education master of education reading and literacy development marygrove college － city state bachelor of science social science tennessee state university － city state city georgia teaching certifications p reading social science english language arts publications moderatorwigo am radio mentoring young boys a community effort atlanta georgia moderatormarygrove college graduate school of education building relationships african american male teachers and black boys detroit michigan presentermichigan association of public school academies real talk the media and its influence on african american boys detroit michigan skills team player and effective collaborator provenleader specialist with building relationships with students and parents dedicated hard working

vp finance ist executive profile enterprising finance executive who creates strategic alliances with senior executives to identify and execute key business initiatives builds and retains high performance teams by enlisting developing and motivating skilled professionals extensive experience in financial management and controllership areas adept in both business process and systems to allow for utilizing technology to achieve business goals skill highlights project management leadershipcommunication skills product development business operations organization budgeting expertise selfmotivated core accomplishments developed the cfo advisory services quality close product and presented at kpmg quality close training sessions assisted in the authoring of white papers on the topic of the financial close and the changing economic environment brought on by sarbanesoxley legislation proficient in sox policies and compliance requirements affiliations gods love we deliver argyle executive forum finance executives international professional experience vp finance ist january to current company name － city state created the business case and system design currently the project manager for a worldwide single instance sap erp implementation project largest revenue producing countries over years eleven countries are live across europe usa and canada going live april project will result in 4m per year in savings nine additional latin america countries now planned for year developed the governance and support models and processes for the new single instance sap erp system created a program management organization for all key finance and management information projects resulting in greater communication strategizing synchronization and risk management created single instance for usa and canada logistics and supply chain processes in conjunction with sap erp project resulting in cost savings of over 500k per year developed the rfp and created the vendor selection process for a european budget and procurement system to handle recording marketing and overhead redefined the implementation approach to get the project back on track after year system is now deployed in countries with additional countries targeted for next years vp global digital and us sales january to january company name － city state built the business case and successfully managed the implementation of a new business intelligence platform business objects for sales and marketing analytics and kpi reporting for us label groups tool gives us labels the ability to see the influence social media data has on sales on a daily basis created the business case and acted as project manager to migrate the integrating sony music and bmg music supply chain and logistics organizations into a new system sap materials management responsible for business process harmonization and institution of best practices around product setup bom inventory purchasing mrp drp inventory management inventory sales and inventory accounting project allowed for decommissioning of the two old environments as well as reduction in personnel via one system and streamlined processes developed both the operational and backoffice processes for a new direct to consumer business commercializing sony musics artist website platform vp finance january to january company name － city state led various music label integration initiatives triggered by the merger of sony music and bmg music to achieve better practices and cost savings of over 1m annually in it support and data hosting in addition to business process improvements projects also facilitated the ability to outsource backoffice functions which generated over 2m per year in cost savings standardization best practice and system harmonization for six label groups for the two largest spend areas marketing and recording two separate projects applications organizations project manager to build an artist project pl system for label groups also shared us approach and design that led to the design and implementation of sony music uks project pl system project manager for a successful initiative to reduce the time to close and consolidate monthly quarterly and annually from eight to three days manager january to january company name － city state collaborated with others to create an incubator practice cfo advisory services and turned it into a national practice with over 100m in annual revenue this was done by creating new service offerings centered on finance transformation through organizational process and system improvements main focus was on providing advisory services to companies in the following industries financial services media entertainment utilities and manufacturing clients included disney sony bertelsmann media wwe jp morgan chase comerica bank duke energy united rentals corporate controller january to january company name － city state corporate controller january to january company name － city state served as corporate controller for an international consulting company for years prior to that was corporate controller for years for a salvage and appraisal firm that provided services to commercial and selfinsureds experiencing catastrophe losses responsible for all fpa functions as well as corporate tax returns in both instances managed the selection and implementation of financial management systems education bs finance the university of maryland at college park finance skills business process reengineering finance transformation project management finance and it strategy team and resource cultivation

human resources manager summary to continue my professional human resource career in a position of leadership focused on creative people strategies and that improve employee engagement drive business initiatives and focuses on overall operating performance and achieving strategic results business acumen fiscal management knowledgeable of federal state labor employment law efficient effective project management skills ability to deliver results with a sense of urgency ability to analyze and interpret profit loss statements effective manager of expense and budget goals microsoft office including word excel and powerpoint accomplishments effective leader and change agent member of sr leadership team responsible for providing advice and council to sr leadership and management regarding policy law and any decisions that affect the workforce responsible for directing and motivating team of hr professionals to influence operations to exceed business expectations and goals accountable for driving performance initiatives and goals developing and driving employee engagement programs proficient adviser to associates and management on hr policies and practices state and federal labor laws advise management regarding associate relations concerns conduct disciplinary and grievance hearings ensure enforcement of eeoc ofccp and dpl guidelines active in maintaining an employer of choice work environment that renders third party representation obsolete experience human resources manager － current company name city state to drive business initiatives by providing strategic hr guidance to leadership and management through planning organizing and controlling the activities of the human resources department serve as a resource for the employees ensuring their understanding and compliance with policies and regulations keep management advised of potential problem areas and recommendimplement solutions as appropriate evaluate reports decisions and results of client group in relation to established goals recommend new approaches policies and procedures to support continual improvement plan organize and manage all activities of the hr dept manage recruitment effort for all exempt nonexempt and hourly employees monitor recruitment program employee relations counseling performance planning managemaintain records records and reports actively participate in client group projects and meetings senior human resources representative － company name city state effectively work with management and hourly base to develop programs and strategies that create an employer of choice environment and make unionization obsolete strategic partner to leadership provide advice and counsel on workforce related activities such as disciplinary actions organizational development training and diversity initiatives advise management and personnel regarding application and intent of policies and procedures investigate prepare reports regarding internal external eeo and grievance claims analyze and prepare statistical reports identifying trends that impact personnel and the overall business strategies adviser to managing director five sr managers thirty eight managers and eleven hundred plus employees refined and managed the onboarding process and strategies for two major divisions within fedex central region that consists of direct reports in states supporting two regional vice presidents developed systems and processes from sourcing to first day on the job to streamline the onboarding practices and meet all state federal dot and faa guidelines matrixed to ees consult and advise management and personnel regarding policies practices and procedures provide input on workforce related activities such as disciplinary actions training diversity initiatives and organizational development investigate prepare reports regarding internal external eeo and grievance claims analyze and prepare statistical reports and identify trends that impact personnel and the overall business strategies area manager partner － company name city state source and engage clients to develop and implement staffing strategies to drive business goals managed all aspects of office including employee relations recruiting and staffing training and development corporate and legal compliance benefits and policy administration management selection consultant organizational development － company name city state responsible for recruitment selection training and development of managementexempt level personnel generalist recruiter responsible for strategic planning employee relations recruitment training and retention counsel management and staff according to company policies accepted hr practices and labor law regional recruitment manager － company name city state travel among matrixed facilities establishing recruitment processes and practices that generated results hands on project recruiter in problematic situations client service manager branch manager － company name city state responsible for guiding team of hr professionals dedicated to selecting qualified candidates to work at various client locations developed creative and innovative work force solutions store manager － company name city state managed 24hr location generated million in sales annually supervising and motivating employees proven record increasing sales volume and gross profit by governing purchasing cost controlling shrink and reducing payroll expenses education masters keller graduate school of management tinley park il human resource management city state us keller graduate school of management tinley park illinois masters in human resource management mhrm bachelor of science alcorn state university business administration city state us alcorn state university lorman mississippi bachelor of science business administration certifications human resources certification institute hrci senior professional in human resources sphr professional affiliations professional organizations society for human resource management shrm skills human resources training employee relations recruitment organizational development payroll purchasing equal employment opportunity recruiting staffing project management labor law strategic planning benefits budget employee engagement employment law labor laws microsoft office powerpoint word human resource management

general manager summary dedicated enthusiast with years of experience in sports health and fitness related settings passionate about helping others set and reach their goals in a wide variety of ways respected builder and leader of customerfocused teams who are committed to providing superior customer service lead by example and ensure the execution of all safety security quality and company operation policies experience january to november company name － city state general manager march to november assistant manager january to march promoted to manager position to recruit hire train and develop a high performing staff consisting of assistant managers member service representatives trainers and custodians responsible for the oversight of gym operations to ensure an exceptional judgement free member experience as well as a financially successful club accountable for leading a team of employees in a positive motivating manner with continuous assistance in employee training and development created and maintained a welcoming atmosphere for all members prospective members and guests and ensured staff followed superior customer service guidelines managed marketing efforts by ensuring that the staff was aware and trained on all marketing promotions tracked statistics and reports weekly monthly annually prepared all hr related forms and sent to corporate payroll team ordered supplies using specific budget based on club requirements drxd pharmacy associate december to october company name － city state responsible for the presentation coordination of the bedside discharge medication delivery program for assigned unitsservices patients with reporting responsibility to the integration manager or coordinator for patients accepting drxd program ensured patient enrollment bedside delivery of medications successful completion of program requirements at discharge effectively collaborated and worked in concert with other drxd associates and pharmacy personnel to ensure successful delivery of the program education bs kinesiology university of montevallo － city state kinesiology completed numerous courses in sports health and fitness with concentration in health promotion first aidcpraed certified skills budget conflict resolution cpr customer service delivery employee training first aid forms health promotion hr leadership teambuilding marketing multitasking payroll personnel reporting statistics supervision time management

concierge professional summary i am looking for a job where i can put my positive strengths and abilities to good use i am an efficient andcheerful worker who relates to people with compassion and understanding i am discreet trustworthy anddedicatedauthorized to work in the us for any employer licenses certified nursing assistant skill highlights highly organized professional behavior and telephone manner computer literate able to perform without close supervision able to prioritize able to work under stress patient care and safety medical terminology electronic medical records vital signs and patient monitoring privacyhippa regulations patient advocacy and support professional experience company name city state concierge to current welcome owners and vendors upon entrance act as point of reference for those who need assistance or information and attend to their wishes and requirements understand the owners needs and provide them with personalized solutions by suggesting activities and facilities provided provide extensive knowledge of the premises and the nearby venues and businesses to make the most suitable recommendations arrange events excursions transportation etc upon request answer the phone and make reservations take and distribute messages mail and packages and redirect calls respond to complaints and find the appropriate solutions monitor a very extensive security system to maintain the owners privacy and safety company name city state health unit coordinator certified nurse assistant to performing various activities to support the provision of patient care and clerical duties under the supervision andor direction of staff nurse and assists rnlvns in treatment and care of patients performing numerous personal care and clerical services to ensure patients safety comfort cleanliness and to support patient activities training new employees ensure hippa compliance scheduling lab tests registering patients ensure patient safety and comfort while providing transfer or assisting with mobility from one location to another in accordance with established procedures assists with the proper nutrition and accurately records meal and nourishment intake and calorie count promptly answers all patient call lights initiates and assembles and maintains patient chartkardex in accordance with established procedures uses epic computer charting accurately and promptly transcribes physician orders processes ordered tests medications procedures and appointments appropriately and coordinates appropriate transportation processes admitstransfersdischarges monitors and records patients vital signs intake and output and other measurements in accordance with unit routines as directed monitors patients and reports patients conditions at regular intervals and promptly reports any signs or symptoms of concern to appropriate party helping patients with toilet and bathroom needs peri and catheter care on ante partum laboring and postpartum women maintains unit equipment in good working order and notifies the appropriate parties promptly when requires service or repairs prepared patient rooms prior to their arrival ensuring a safe and healthy environment for nursing staff and patients ensuring compliance with hospital rules and regulations company name city state housekeeping to environmental services labor and delivery performed routine cleaning and sanitizing in offices exam rooms procedure rooms stairs restrooms elevators and other ancillary areas performed discharge cleaning of patient rooms changed bed lines and cleaned patients rooms terminal clean of labor beds and operating rooms cleaned equipment properly and distributed based on patient needs followed infection control maintained all assigned rooms areas and spaces in a clean neat and sanitary manner using the chemicals and process required by the evs department company name city state certified fitness instructorcircuit coach to trained and motivated ladies in the use of the minute curves circuit conducted nutrition meetings on a basis and group setting completed monthly fitness goals for members gave assistance instruction and motivation of members on the curves weight loss program participated in new member campaigns guest production and sales marketing of curves gym and obtaining new members various club administration activities education and training high school diploma general belton high school city state skills patientfocused care excellent interpersonal skills compassionate and trustworthy caregiver detailoriented medical terminology

territory hr manager executive profile territory human resource manager offering outstanding presentation communication and crosscultural team management skills highenergy resultsoriented leader who ensures a fair diverse and engaged workforce skill highlights human resources leadership employee relations certified strategic workforce planner employee development performance analysis coaching counseling leadershipcommunication skills advising and navigating crucial conversations employee engagement wage analysis legal compliance core accomplishments successfully leads all human resourceemployee relations functions for a state territory with  stores nonexempt employees peak and exempt employees improved employee engagement for the territory from in to in significantly reduced risk liability and loss to the company through business partnerships and  providing internal solutions to employee relations issues  lead the industry in lowest eeoc charges along with being the lowest territory in the company effectively trained and developed leaders at all levels to effectively navigate through difficult employee relations issues  leads the company in the highest training compliance professional experience territory hr manager oct to current company name － city state serves as an advisor for managers on issues related to all discipline assists in analyzing barriers to performance and devises a strategy to meet challenges regarding performance expectations counsels staff and management to consistently and efficiently apply policies to peoplebased issues in compliance with statefederal law plans organizes and controls all human capital activities for the territory and participates in the development of workforce plans succession plans talent management and strategic direction advocates direct communication for all employees and executives  mitigates risk by addressing associate concerns internally acts as a liason between departmentsdivisions all levels of the line and staff management hr legal councel and outside service providers oversees talent and recruiting to ensuring adherence to company policiesprocedures and state and federal guidelines laws and regulations monitors hr programs and provides trainingcoaching throughout the process to support divisions implements hr programs to support and meet business objectives identifies trends and recommends actions to improve work environments based on business group workforce information works with corporate counsel in coordinating the companys legal responses related to all formal charges including but not limited to fmla ada flsa deh osha dol cfra capdl dfeh eeoc and mediation   navigates associate relations and builds partnerships through effective communication       partners with territory regional and district leaders to develop and implement strategies to support business and people initiatives directs and guides managers and associates on issues related to morale fair treatment diversity company policies and procedures and state and federal employment law       develops and implements strategies for improving associate engagement commitment and retention identifies trends and recommends training programs serves as a subject matter expert  ​ monitors hr programs and provides trainingcoaching throughout the process to support divisions manages projects from concept to deliverables manages direct reports systems and projects to achieve unit goals in accordance with company policies and practices provides leadership by exhibiting influence and expertise thus affecting the results of the operating area creates an effective work environment by developing a common vision setting clear objectives teamwork recognizing outstanding performance and maintaining open communication develops staff through coaching providing performance feedback providing effective performance assessments    strong verbal and written communication skills to include presentation and facilitation    develop and improve processes to ensure consistency timeliness and fiscal responsibility     proficient in microsoft office power point excel and word store manager mar to oct company name － city state manage a team of  executives assistants supervisors and department associates  volume million  create an effective work environment by developing a common vision setting clear objectives expecting teamwork recognizing outstanding performance and maintaining open communications develop staff through coaching providing performance feedback providing effective performance assessments and establishing performance and development plans lead overall store operations interprets directs and leads store merchandising and presentation directives to ensure standards are met responsible for staffing scheduling and maintaining employee availability to ensure schedules match workload manage the interview and hiring process to maintain proper staffing levels manage store payroll projections productivity and controllable expenses in relation to sales trends manage direct reports all employees systems and projects to achieve unit goals in accordance with company policies and practices provide leadership by exhibiting influence and expertise thus affecting the results of the operating area communicate operational and sales strategy to employees  leadsdirects employees in the standard for customer satisfaction and issue resolution develop high performing employees and team maintain employee files and documentation in accordance with company policy legal requirements coach and counsel employees when necessary and manage delivery of hourly training programs lead loss prevention initiatives and inventory control programs ensure store pricing guidelines are maintained in accordance with company legal guidelines  district business planning manager progressive positions leading to the multi unit level apr to oct company name － city state manage all aspects of inventory control for  divisions and stores in states volume million develop merchandise assortment plans to meet market by market needs and maximize sales and gross margins interpret and analyze datatrends and direct store management through team meetings conference calls planograms floor layouts and direct training coordinate divisional training for first level managers supervisors and more than sales associates  plan and supervise all merchandising selling and sales promotions activities for the womens division  advise store management on personnel functions merchandising loss prevention and customer service communicate and ensure compliance with company policies procedures and programs set measurable goals and objectives with first level management review and evaluate performance in achieving objectives organize and conduct team meetings to provide leadership and direction to motivate management and sales staff open new stores hire staff and oversee initial setup education bachelor of science business management metropolitan state college of denver － city state usa strategic work force planning human capital institute － city state certified strategic work force planner influencing without direct authority university of wisconsin － city state

training assistant summary project management and special eventstraining curriculum development needs assessmentsoutside sales recruitment and marketingnonprofit management and office administration experience training assistant jan to current company name － city state develop and implement projects which create a positive presentation of proequities analyze and develop solutions for internal processes coordinate and implement logistics for training events coordinate the bdu scholarship program provide duties such as the maintenance of databases preparation of powerpoint presentations spreadsheets editing mail merge and special project reports field all incoming phone calls for proequities greet guests market game coordinatoroffice manager jan to jan company name － city state organized and maintained alabama stock market game activities coordinated teacher recruitment and workshops provide technical support and communication to teachers coordinated stockbroker mentor program promoted programs through correspondence workshops and public speaking coordinated dayto day office activity provide support to fund development client service marketing financial reporting and special projects assist in bookkeeping activities advertising administrator jan to jan company name － city state ensured compliance of company policy for yellow page and white page directory advertising addressed and resolved company wide directory listing issues coordinated acquisition distribution and billing of inventory of financial center merchandising hardware and graphics for over financial centers throughout eightstate area provided accounts receivable and payable tasks and general ledger account reconcilement for directory advertising merchandising hardware graphics and holiday signs coordinated design job biding and distribution of financial center signage director jan to jan company name － city state provided oversight for noncredit training programs conducted needs assessments formulated and implemented marketing strategies and materials for noncredit continuing education courses developed of instructional strategy and design for new programs and evaluation of existing programscourses developed customized industryspecific curriculum based on needs of clientcommunity recruited developed and supervised instructors managed created and maintained databases for targeted mailing provided oversight for management of registration revenues program implementation record retention and student recruitment and maintenance of quality educational standards workforce development specialist continuing education coordinator jan to jan company name － city state served as project manager of workforce development center activities developed customized industryspecific curriculum based on needs of the clientcommunity developed and delivered training to corporate clients and community developed and maintained relationships with various constituents conducted needs assessments formulated and implemented marketing strategies and materials for noncredit continuing education courses managed development of instructional strategy and design for conferences certificate programs and courses recruited developed and supervised instructors managed created and maintained databases for targeted mailing managed registration program offerings student recruitment and quality educational standards executive director jan to jan company name － city state developed and maintained relationships in banking community served as spokesperson and liaison to affiliate colleges and the public recruited and supervised office staff and instructors developed and implemented instructor and volunteer training implemented delivery of educational curriculum and served as student advisor administered annual budget and maintained financial records developed and managed marketing plans and quarterly statewide promotional publications directed birmingham chapter into statewide consolidation process territory manager jan to jan company name － city state developed and maintained relationships with new and existing accounts developed and maintained community contacts through job fairs presentations and civic involvement assisted in employee recruitment placement and orientation erc employee recognition committee proequitieschairman boy scouts of america vulcan district committee marketing director boy scouts of america vulcan district certified trainer of adult leadership cahaba girl scout council field executive certified trainer of adult leadership birmingham area council of campfire recruitment coordinator big brothersbig sisters of tift area caseworkerpr assistant education bachelor of arts degree public relationsspeech communication journalism auburn university － city state public relationsspeech communication journalism completed certificate program in project management university of alabama at birmingham － city state interests zenger miller training certified facilitatorbirmingham festival of arts chair of volunteer coordination cochair of educational event skills accounts receivable advertising banking billing bookkeeping budget hardware conferences council credit client clients databases delivery editing financial financial reporting general ledger graphics instructor inventory leadership logistics director marketing strategies marketing plans marketing market materials mentor merchandising mail office powerpoint presentations page presentations pr processes project management public speaking publications quality recruitment spreadsheets strategy teacher technical support phone trainer training programs workshops additional information zenger miller training certified facilitatorbirmingham festival of arts chair of volunteer coordination cochair of educational event

finance officer professional summary to attain a fulltime position in the accounting and finance field where i can utilize the concepts i have learned and the experience i have gained to add value to the company years of work experience fields of expertise include government accounting auditing and budget management assigned as finance officer and acting bureau of internal revenue representative for ½ years at the philippine consulate general san francisco succeeded in increasing bir income tax collections by years with the philippine department of tourism as an administrative and finance officer responsible for finance budget managementoutstanding organization skills and excellent communication skills detail oriented and dependable team player skills work history finance officer to company name – city state managed working funds of the office maintained general ledger of the office reconciled subledgers to general ledger account reviewed financial status to ensure there are no discrepancies prepared monthly financial statements such as reports of disbursement liquidation report and bank reconciliation prepared annual budget analysis and proposal prepared bimonthly payroll to four staff reviewed and processed accounts payables assisted internal auditors during audits researched accounting and audit issues and complied accordingly with generally accepted accounting principles maintained and regularly updated inventory of promotional materials handled maintenance and procurement of office equipment and office supplies processed personnel records consisting of computation of leave credits submission of daily time records and leave of absences attended various travel shows to promote the philippines as one of the best tourism destination in asia handled logistics during big events such as finding the right venue caterers performers sound system among others organized familiarization tours targeting mainstream tour operators in raising awareness that the philippines is a great tourism destination tourism assistant to company name – city state handled accounting and financial reports entertained visitors of the tourism director answered phone inquiries and mailed brochures and promotional materials they requested processed personnel record consisting of computation of leave credits assisted on various functions of the office when needed finance officer and acting bir representative to company name – city state managed consulate funds averaging per month transferred funds among other foreign offices averaging per transaction coordinated activities for fiscal agents bureau of internal revenue department of foreign affairs and commission on audit who visited san francisco dealt with local banks and other finance officers within san francisco in particular and the whole usa in general handled accounts payable prepared monthly financial report such as disbursements status of working funds and bank reconciliation prepared annual reports such as budget proposal comparative report of collection statement of income statement of expense and statement of working funds checked and receipted daily collections and prepared daily deposits prepared bimonthly payroll for staff account examiner to company name – city examined financial reports of foreign service posts such as new york stockholm pakistan and san francisco prepared reports of disbursements and collections of the abovementioned posts liquidated cash advances of assistant secretaries and ambassadors acted as finance officer of unga united nations general assembly and unclos united nations law of the sea entertained phone inquiries education completed us individual income tax course by h r block passed philippine cpa board exam bachelor of science commerce accounting university of batangas formerly western philippine colleges city commerce accounting junior philippine institute of accountants affiliations philippine institute of certified public accountants government association of certified public accountants skills accounting accounts payable accounts payables assembly bank reconciliation brochures budget analysis budget bi cpa finance financial financial statements funds general ledger inventory law logistics director excel microsoft office office power point publisher word office equipment payroll personnel procurement promotional materials proposal quickbooks san sound tax phone annual reports

social media coordinator highlights microsoft office eg word excel and power point intermediate knowledge of photoshop intermediate knowledge of wordpress proficient knowledge of social media platforms eg facebook instagram twitter polyvore proficient in eclinicalworks software quickbooks and multichannel order manager experience social media coordinator sep to current company name － city state proposing creative strategy in collaboration with marketing director adding quality boards on pinterest and resulting in follower growth posting on twitter and instagram at least once a day keeping track of social media trends and competition via alexa rank and google analytics creating relevant contests to grow brand recognition and excitement social media intern nov to feb company name － city state website and social media optimization monitoring and posting on blogs forums and social networks online outreach and promotion using facebook twitter instagram and email marketing bookkeeper sep to dec company name － city state inputting vouchers invoices checks account statements reports and other records managing charges and refunds recording business transactions and key daily worksheets to the general ledger system medical record clerk jan to jan company name － city state transferring patients data into doh website reviewing records for completeness accuracy and compliance with regulations on a monthly basis preparing quarterly reports education public affairs communication baruch college cuny － city state public affairs communication interests moma ps1 warm up series and new york cares mehr ngo skills photoshop creative strategy doh email general ledger google analytics director managing marketing excel microsoft office power point word networks optimization promotion quality quickbooks recording social media platforms website additional information volunteer jobs moma ps1 warm up series and new york cares mehr ngo

construction executive summary to find an internship in the profession where i can gain experience in and exposure to the practice of product design core qualifications adobe photoshop and illustrator autocad and revitmicrosoft word excel and powerpoint professional experience aug to current castle inspection service oregon and californiahigh value residential insurance appraiserappraise high value homes in oregon and california for a replacement cost construction jul to jan company name － city state extensive remodeling project nov company name － city state internship supporting interior designproject teams researching materials and organizing the materials resource library accounts payable assistant jan to jan company name － city state handling petty cash data entry payroll distribution and other administrative duties education bfa product design present university of oregon － city state product design bachelor of interior architecture business administration university of oregon － city state business administration undeclared university of washington － city state undeclared objects and impacts digital illustration interior construction elements furniture theory and analysis color theory and application rome program skills administrative duties adobe photoshop autocad color data entry digital illustration illustrator inspection insurance interior design materials excel powerpoint microsoft word organizing payroll researching revit

lecturer chef instructor researcher and recruiter professional profile a goaldriven food service manager dietitian and culinary professional specializing in quick paced highvolume operations team building and systems improvement eager to offer years experience towards maximizing productivity and profitability highlights years dynamic lluh training and employment multiunit manager daily meals national and international director to employees and independent contractors extensive experience managing audits excellent communicator adept computer skills recipe modification specialist zerobased budget management accomplishments experienced operations director executive management of national and international sales agent grew portfolio from start up to million monthly processing volume experienced food service manager cbs studios multiunit singleunit manager for marriott concepts including bobs big boy and alleys restaurants and burger king participation driven grew participation at cbs studios by expanding audience services increasing readymade and redesigned customer flow to increase speed of service compliance committed provided menu compliance and policies for all food allergies at choc hospital and casa colina hospital and drew upon best practices as well as emerging evidence recipe modification specialist established compliant menus and recipes for kidney patients at kaiser hospital to include culturally relevant options farmer focused connected the cal poly harvest through taste of the farm store by providing student opportunities for nutritional education and cooking demonstrations supported locally grown by incorporating rialto farmer adams acres to rialto unified school district dedicated professional regularly attend conferences to include childhood obesity conference california dietetics conference foods and nutrition conference expo and experimental biology professional memberships the academy of nutrition and dietetics california dietetics association inland district dietetic association school nutrition services dietetic practice group and school nutrition association professional experience to current lecturer chef instructor researcher and recruiter company name － city state created sustainable clinical nutrition resources for patient care provided engaging lectures integrating nutrition and foods earning the highest peer evaluation integrated affordable health care act clinical impacts and resources throughout lecture series provided dynamic cooking shows for lluh audiences of compliant to protocol to current professor biology and nutrition department company name － city state constructed a dynamic nutrition curriculumsyllabus consistent with department standards tailored unique classroom activities to enhance comprehension and participation as well as foster communication created fluid and engaging classroom instruction centered around cuttingedge presentations authored to support the assigned textbook current evidencebased practices and guidelines to current nutritionchef consultant company name － state claremont usd crafted signature recipes from the edible gardens and presented the recipes at the open house to the press parents and children provided nutritional instruction to the teachers grades to support the wellness policies authored nutrition services newsletter distributed campus wide rialto usd selected to teach k teachers projectbased learning over a year continuum for the fields of nutrition foods and health integrated leading edge science and technology such as crowd mapping windshield survey and farm to table resulted in five unique lesson plans and above average reviews collaborating with the city of rialto healthy rialto and rusd staff to bring gis mapping to the district for mutual benefit fontana usd created highenergy televised food demonstration to increase salad bar participation for grand opening uniquely crafted carrot smoothies resulted in nearly participation of the salad bar san bernardino city usd partnered with sachs clinic to provide cooking classes at victoria elementary to bilingual audience coordinated fluid and engaging evening of instruction which resulted in participation of parents and students created culturally relevant recipes with nutrientrich profiles to chef instructornutritionist company name － city state created interactive curricula uniquely tailored for children ages to include farmtotable cooking synchronized specialty programs that accommodated all food allergies ensuring accessibility to all restructured banquet services for performance night visitors education master of public health nutrition loma linda university － city state bachelor of science human nutrition california state polytechnic university － city associate of science culinary arts le cordon bleu － city state credentials and certificates registered dietitian servsafe management additional information community connector founded the largest communitybased public safety organization that is well regarded throughout the region and recognized by senator carol liu women mean business award and chief of police paul cooper and city of claremont community hero la county fair award