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2022-02-15 | Debt collection | Auto debt | Attempts to collect debt not owed | Debt was paid | I have an injury committed by GENERAL MOTORS FINANCIAL towards me. I sent GENERAL MOTORS FINANCIAL , INC. a letter CERTIFIED MAIL NUMBER # XXXX on XX/XX/2022 requesting my credit balance refund Pursuant to 15 USC CH 41 1666 ( d ) also Pursuant to 12 CFR 226.11, GENERAL MOTORS FINANCIAL did not respond and now I am contacting the CFPB to help with the validation of debt, as GENERAL MOTORS FINANCIAL , INC. stated that I owe an alleged debt. I called XX/XX/XXXX to get a response as to why nothing was sent regarding the letter about the credit balance refund. I received an email on XX/XX/2022 thinking this email was regarding the response to my letter. It was not, I called on XX/XX/2022, responding to the email that was sent to me by XXXX XXXX. I called and asked about the refund, and no one was able to respond. I asked if my letter was received and I was told it was received on XX/XX/2022, and no written communication as requested has been given as of yet. I called again XX/XX/2022 and spoke to XXXX who was professional and informed me that she couldnt assist me on the number I dialed in her department that a manager would need to handle the call. She stated someone would call me back and I agreed on a 1 time phone call. I received a call back from XXXX XXXX Manager He stated he didn't want the call recorded and I stated as well that I did not want the call recorded and he stated " we do this for quality assurance '' I stated that " I do my recording for quality assurance '' He stated he didn't know me and that he doesn't have to be recorded '' I stated that I didn't know him and I choose to not be recorded. '' He said " I will submit a request '' I stated " A request? '' I do not want the call recorded period. I asked to speak to someone else who didn't want to be combative, but actually move forward with the call. He stated " it looks like you are working with an attorney so you don't need to record the call '', I stated " who informed you that I was being represented by an attorney? '' He stated well it assumes that you are based on the paperwork. '' I asked to speak to another supervisor immediately. He refused several times to get me another manager. I asked him several times for clarity, " are you refusing to get me another supervisor? '' He said " you can call back '' and informed him that " I am already on the phone. I am not calling back, you can get me to another supervisor now that I am on the line already. '' Eventually he said " ok '' put me on hold and came back and said " no one else was available '' and asked if they could call me back I replied " I am authorizing a one time call back, yes ''. He said ok someone will call you back. At XXXX cst I finished an email and sent it to XXXX XXXX to inform her of my encounter with her agents and questions about the refund and that no one had returned the call after her agent XXXX XXXX practices deceptive acts and misleading me attempting to make me think someone would call me back. GM financial closed at XXXX cst. XXXX didn't put in a request to have someone call me back. This is unacceptable and goes against GENERAL MOTORS FINANCIAL values and ethics. I have yet to receive a phone call back about the matter nor has anyone responded to the email I sent to XXXX informing her agent didnt put any request in to call me back to handle the payment arrangement. Called GENERAL MOTOR FINANCIAL , INC. again on XX/XX/2022 and spoke to XXXX XXXX who didnt have any way of helping me with a response to the letter I sent in communicating the credit refund. She wanted to pass me over to another department that handles refunds in the customer service department. I asked to speak to a manager in that department. She stated she would have one give me a callback and in the meantime we would wait for a supervisor in the customer service department that helps with refunds. XXXX XXXX returned from hold stating, They had a long wait, and she submitted the request for the supervisor to call me back to talk about the assistance program. I received a call back from XXXX XXXX XXXX and informed him that I was calling pertaining to my refund ; however, I was informed by XXXX XXXX that this department could not help me. It would be best for us not to go over the refund, but lets go over the assistance program. XXXX XXXX XXXX stated the account was in default and I stated how?, when I sent an instrument payment on XX/XX/2022 and received CERTIFIED MAIL # XXXX. He stated the payment has not been put in the system. When informing him of the payment instrument I sent in he stated and I quote XXXX we will not be entertaining this payment you sent in he laughed you know good as well that sending in that amount will do nothing for your account. This was an attempt of XXXX XXXX XXXX XXXX attempting to disgrace me PURSUANT to 15 U. S. C. 1692 ( e ) ( 7 ). He also took the liberty to mention that We will discuss the contract you signed with us! Informed that the contract should be null and void due to the numerous violations during the application process, I am currently aware of my rights and the misconduct GM Financial is handling with consumers is erroneous and does need to be investigated. XXXX XXXX did not even attempt to go over the assistance program but instead said take us to court, I know you have already done the research! I responded, You must not be familiar with XXXX XXXX Article XXXX XXXX, I NEED VALIDATION OF DEBT! XXXX XXXX XXXX employed with GENERAL MOTORS FINANCIAL COMPANY , INC. attempted to disgrace me and make a joke out of my character, by me exercising my rights. This is the reason we are here today. I do not trust this company to respond without the CFPB involved and GENERAL MOTORS FINANCIAL COMPANY , INC. should be following the law and should be held accountable for not following the law. I would also like to point out another fact, my account was not in default when contacting GENERAL MOTORS FINANCIAL COMPANY , INC. on XX/XX/2022, XXXX XXXX instead of going over any programs he escalated the call and never mentioned and solutions or remedies. By agent XXXX lying about someone calling me back and no one calling me back after saying someone would and no response from the department manager, CAUSING MORE INJURY PUTTING THIS SAID ACCOUNT IN DEFAULT. I am now requesting GENERAL MOTORS FINANCIAL COMPANY , INC. validate the debt and original creditor. Its Federal Law Pursuant to 18 U. S. C. Title 8, that there is no debt present. I need the debt validated and I need a written response as I am allowing this company to indeed cure this situation before I take any legal action and I WILL be taking legal action. If the debt can not be validated I need my title and the lien released as well as any debt removed indefinitely AND the credit balance refund amount that I requested in my initial contact letter. I also would like to include that before I was not aware of my rights with GENERAL MOTORS FINANCIAL COMPANY , INC. and I am very aware now. During the contract signing I was not made aware of 15 USC 1605 I was not to be charged a down payment on my property. TRUTH AND LENDING ACT also backs this same law and GM financial allowed XXXX XXXX finance manager to sit there and add insult to injury by being deceptive and misleading. GENERAL MOTORS FINANCIAL , INCXXXX non-communication is in agreement to owing the refund. | null | General Motors Financial Company, Inc. | TX | 76708 | null | Consent provided | Web | 2022-02-15 | Closed with explanation | Yes | null | 5,224,729 |
2022-02-16 | Mortgage | Conventional home mortgage | Trouble during payment process | null | null | null | Ocwen Financial Corporation | WA | 98375 | null | Consent not provided | Web | 2022-02-16 | Closed with explanation | Yes | null | 5,224,909 |
2022-02-16 | Checking or savings account | Checking account | Managing an account | Problem accessing account | null | null | Comerica | CA | 92201 | null | Consent not provided | Web | 2022-02-16 | Closed with explanation | Yes | null | 5,230,818 |
2022-02-16 | Mortgage | VA mortgage | Struggling to pay mortgage | null | null | null | Caliber Home Loans, Inc. | FL | 32220 | Servicemember | Consent not provided | Web | 2022-02-16 | Closed with explanation | Yes | null | 5,227,920 |
2022-02-16 | Checking or savings account | Checking account | Managing an account | Problem using a debit or ATM card | null | null | Chime Financial Inc | TX | 78412 | null | null | Referral | 2022-02-17 | Closed with explanation | Yes | null | 5,232,612 |
2022-02-16 | Debt collection | Federal student loan debt | False statements or representation | Attempted to collect wrong amount | null | null | Maximus Education, LLC dba Aidvantage | CA | 95630 | null | Consent not provided | Web | 2022-02-16 | Closed with explanation | Yes | null | 5,228,783 |
2022-02-17 | Debt collection | I do not know | Attempts to collect debt not owed | Debt is not yours | null | null | Security Credit Services, LLC | PR | 00738 | null | null | Web | 2022-02-17 | Closed with explanation | Yes | null | 5,233,889 |
2022-02-17 | Credit reporting, credit repair services, or other personal consumer reports | Credit reporting | Improper use of your report | Credit inquiries on your report that you don't recognize | null | null | EQUIFAX, INC. | TN | 38059 | null | null | Phone | 2022-02-17 | Closed with explanation | Yes | null | 5,231,099 |
2022-02-17 | Payday loan, title loan, or personal loan | Installment loan | Incorrect information on your report | Account information incorrect | null | null | Affirm Holdings, Inc | CA | 95624 | null | null | Phone | 2022-02-17 | Closed with explanation | Yes | null | 5,231,743 |
2022-02-18 | Debt collection | Credit card debt | Attempts to collect debt not owed | Debt is not yours | null | null | DISCOVER BANK | MA | 02301 | null | Consent not provided | Web | 2022-02-18 | Closed with non-monetary relief | Yes | null | 5,235,191 |
2022-02-19 | Student loan | Private student loan | Getting a loan | Confusing or misleading advertising | null | null | Nelnet, Inc. | GA | 30094 | null | Consent not provided | Web | 2022-02-19 | Closed with explanation | Yes | null | 5,239,057 |
2022-02-21 | Debt collection | Credit card debt | False statements or representation | Attempted to collect wrong amount | null | null | AMERICAN EXPRESS COMPANY | NY | 11552 | null | Consent not provided | Web | 2022-02-21 | Closed with explanation | Yes | null | 5,243,435 |
2022-02-20 | Mortgage | VA mortgage | Trouble during payment process | null | null | null | MONEY SOURCE, INC., THE | CA | 92325 | Servicemember | Consent not provided | Web | 2022-02-20 | Closed with explanation | Yes | null | 5,241,897 |
2022-02-21 | Credit reporting, credit repair services, or other personal consumer reports | Credit reporting | Incorrect information on your report | Information belongs to someone else | null | null | EQUIFAX, INC. | OK | 74136 | null | Consent not provided | Web | 2022-02-21 | Closed with explanation | Yes | null | 5,246,292 |
2022-02-21 | Credit reporting, credit repair services, or other personal consumer reports | Credit reporting | Incorrect information on your report | Personal information incorrect | null | null | EQUIFAX, INC. | WA | 98498 | null | Consent not provided | Web | 2022-02-21 | Closed with explanation | Yes | null | 5,246,400 |
2022-02-21 | Credit card or prepaid card | General-purpose prepaid card | Problem with a purchase or transfer | Charged for a purchase or transfer you did not make with the card | null | null | Incomm Holdings Inc. | NY | 11238 | null | Consent not provided | Web | 2022-02-21 | Closed with explanation | Yes | null | 5,243,709 |
2022-02-21 | Debt collection | I do not know | Written notification about debt | Didn't receive enough information to verify debt | null | null | PORTFOLIO RECOVERY ASSOCIATES INC | TX | 75093 | null | Consent not provided | Web | 2022-02-21 | Closed with explanation | Yes | null | 5,245,063 |
2022-02-22 | Credit reporting, credit repair services, or other personal consumer reports | Credit reporting | Incorrect information on your report | Account information incorrect | null | null | EQUIFAX, INC. | GA | 30349 | null | null | Phone | 2022-02-22 | Closed with explanation | Yes | null | 5,247,392 |
2022-02-22 | Mortgage | Conventional home mortgage | Trouble during payment process | null | null | null | Mr. Cooper Group Inc. | MD | 21228 | Older American | Consent not provided | Web | 2022-02-22 | Closed with explanation | Yes | null | 5,247,391 |
2022-02-22 | Student loan | Private student loan | Dealing with your lender or servicer | Received bad information about your loan | null | null | AES/PHEAA | NY | 12308 | null | Consent not provided | Web | 2022-02-22 | Closed with explanation | Yes | null | 5,248,037 |
2022-02-23 | Checking or savings account | Checking account | Managing an account | Problem using a debit or ATM card | null | null | FinCo Services Inc DBA Current | VA | 24641 | null | null | Referral | 2022-02-24 | Closed with explanation | Yes | null | 5,254,784 |
2022-02-23 | Student loan | Private student loan | Dealing with your lender or servicer | Trouble with how payments are being handled | null | null | Navient Solutions, LLC. | MI | 48836 | null | Consent withdrawn | Web | 2022-02-23 | Closed with explanation | Yes | null | 5,253,815 |
2022-02-24 | Credit reporting, credit repair services, or other personal consumer reports | Credit reporting | Incorrect information on your report | Information belongs to someone else | null | null | EQUIFAX, INC. | TN | 37207 | null | Consent not provided | Web | 2022-02-24 | Closed with explanation | Yes | null | 5,255,023 |
2022-02-23 | Debt collection | I do not know | Attempts to collect debt not owed | Debt is not yours | null | null | National Credit Systems,Inc. | GA | 30341 | null | Consent not provided | Web | 2022-02-23 | Closed with explanation | Yes | null | 5,253,166 |
2022-02-24 | Credit reporting, credit repair services, or other personal consumer reports | Credit reporting | Incorrect information on your report | Account status incorrect | null | null | EQUIFAX, INC. | GA | 30035 | null | Consent not provided | Web | 2022-02-24 | Closed with explanation | Yes | null | 5,256,959 |
2022-02-24 | Debt collection | Other debt | Written notification about debt | Didn't receive enough information to verify debt | null | null | Southwest Credit Systems, L.P. | CA | 92821 | null | Other | Web | 2022-02-24 | Closed with explanation | Yes | null | 5,257,984 |
2022-02-24 | Credit reporting, credit repair services, or other personal consumer reports | Credit reporting | Incorrect information on your report | Information belongs to someone else | null | null | EQUIFAX, INC. | AL | 35903 | null | Consent not provided | Web | 2022-02-24 | Closed with explanation | Yes | null | 5,258,515 |
2022-02-25 | Debt collection | I do not know | Communication tactics | Frequent or repeated calls | null | null | Navient Solutions, LLC. | CA | 95833 | null | Consent not provided | Web | 2022-02-25 | Closed with explanation | Yes | null | 5,264,051 |
2022-02-25 | Mortgage | Conventional home mortgage | Trouble during payment process | null | null | null | CITIZENS FINANCIAL GROUP, INC. | MI | 48239 | null | Consent not provided | Web | 2022-02-25 | Closed with explanation | Yes | null | 5,259,198 |
2022-02-24 | Debt collection | I do not know | Written notification about debt | Didn't receive enough information to verify debt | null | null | Diaz & Associates, Inc. | TX | 76119 | null | Consent not provided | Web | 2022-02-24 | Closed with explanation | Yes | null | 5,258,274 |
2022-02-24 | Money transfer, virtual currency, or money service | Debt settlement | Unexpected or other fees | null | null | null | GLOBAL CLIENT SOLUTIONS, LLC | PA | 19144 | null | Consent not provided | Web | 2022-02-24 | Closed with explanation | Yes | null | 5,258,240 |
2022-02-25 | Debt collection | Auto debt | Attempts to collect debt not owed | Debt was paid | null | null | AMERICAN HONDA FINANCE CORP | CA | 91604 | null | Consent not provided | Web | 2022-02-25 | Closed with explanation | Yes | null | 5,263,502 |
2022-02-25 | Debt collection | Credit card debt | Attempts to collect debt not owed | Debt is not yours | null | null | Spring Oaks Capital, LLC | CT | 06706 | null | Consent not provided | Web | 2022-02-25 | Closed with non-monetary relief | Yes | null | 5,261,590 |
2022-02-25 | Vehicle loan or lease | Loan | Managing the loan or lease | Billing problem | null | null | CAPITAL ONE FINANCIAL CORPORATION | SC | 29418 | null | Consent not provided | Web | 2022-02-25 | Closed with explanation | Yes | null | 5,262,762 |
2022-02-26 | Mortgage | Other type of mortgage | Trouble during payment process | null | null | null | Fay Servicing, LLC | CA | 95632 | null | Consent not provided | Web | 2022-02-26 | Closed with explanation | Yes | null | 5,265,612 |
2022-02-27 | Debt collection | I do not know | Attempts to collect debt not owed | Debt is not yours | null | null | PORTFOLIO RECOVERY ASSOCIATES INC | AL | 36609 | null | Consent not provided | Web | 2022-02-27 | Closed with non-monetary relief | Yes | null | 5,266,429 |
2022-02-28 | Student loan | Federal student loan servicing | Dealing with your lender or servicer | Received bad information about your loan | null | null | Nelnet, Inc. | FL | 34237 | null | null | Referral | 2022-02-28 | Closed with explanation | Yes | null | 5,270,898 |
2022-02-28 | Checking or savings account | Checking account | Managing an account | Banking errors | null | null | JPMORGAN CHASE & CO. | MA | 02635 | null | null | Phone | 2022-02-28 | Closed with explanation | Yes | null | 5,269,555 |
2022-02-28 | Debt collection | I do not know | Attempts to collect debt not owed | Debt is not yours | null | null | ERC | CA | 90028 | null | Consent not provided | Web | 2022-02-28 | Closed with explanation | Yes | null | 5,268,860 |
2022-03-02 | Debt collection | Other debt | Attempts to collect debt not owed | Debt was paid | null | null | Metro Collection Service Inc. | CO | 80303 | null | Consent not provided | Web | 2022-03-17 | Closed with explanation | Yes | null | 5,275,234 |
2022-03-02 | Mortgage | Conventional home mortgage | Trouble during payment process | null | null | null | Mr. Cooper Group Inc. | NJ | 08012 | null | null | Referral | 2022-03-02 | Closed with explanation | Yes | null | 5,277,019 |
2022-03-02 | Checking or savings account | Checking account | Managing an account | Problem accessing account | null | null | Chime Financial Inc | NH | 03038 | null | null | Referral | 2022-03-04 | Closed with explanation | Yes | null | 5,285,849 |
2022-03-04 | Debt collection | I do not know | Written notification about debt | Didn't receive enough information to verify debt | null | null | TRANSWORLD SYSTEMS INC | TX | 75126 | null | Consent not provided | Web | 2022-03-04 | Closed with explanation | Yes | null | 5,284,528 |
2022-03-07 | Credit reporting, credit repair services, or other personal consumer reports | Credit reporting | Incorrect information on your report | Account status incorrect | null | null | EQUIFAX, INC. | AL | 35903 | null | Consent not provided | Web | 2022-03-07 | Closed with explanation | Yes | null | 5,292,964 |
2022-03-08 | Money transfer, virtual currency, or money service | Virtual currency | Money was not available when promised | null | null | null | ROBINHOOD MARKETS INC. | OR | 97310 | null | Consent not provided | Web | 2022-03-08 | Closed with explanation | Yes | null | 5,297,842 |
2022-03-10 | Student loan | Federal student loan servicing | Dealing with your lender or servicer | Trouble with how payments are being handled | null | null | AES/PHEAA | LA | 70816 | null | null | Phone | 2022-03-10 | Closed with non-monetary relief | Yes | null | 5,307,356 |
2022-03-09 | Debt collection | I do not know | Attempts to collect debt not owed | Debt is not yours | null | null | Professional Debt Mediation, Inc. | TX | 78238 | null | Consent not provided | Web | 2022-03-09 | Closed with explanation | Yes | null | 5,303,923 |
2022-03-10 | Debt collection | I do not know | Attempts to collect debt not owed | Debt is not yours | null | null | PORTFOLIO RECOVERY ASSOCIATES INC | IL | 60471 | null | null | Postal mail | 2022-03-10 | Closed with explanation | Yes | null | 5,306,768 |
2022-03-10 | Debt collection | Other debt | Attempts to collect debt not owed | Debt is not yours | null | null | CURO Intermediate Holdings | CA | 90805 | null | null | Postal mail | 2022-03-10 | Closed with explanation | Yes | null | 5,307,723 |
2022-02-24 | Mortgage | FHA mortgage | Struggling to pay mortgage | null | I am tired of the run around from XXXX XXXX in trying to come out of forbearance ( via the XXXX XXXX ) which has been ongoing now for the last XXXX months. Where to begin? I was told up front I'd be able to enter a deferral plan upon exiting forbearance only to be told other-wise. I then subsequently wasted MONTHS on XXXX loan modification requests which were both denied. Now there has been mis-representation on who actually owns my Note which has led me to believe there are greater mechanisms occurring in an attempt to foreclose on my home. Per the attachment, after asking several times, XXXX XXXX informed me that XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX ) holds my mortgage Note. However, I spoke to XXXX XXXX on XX/XX/XXXX and they told me that they DO NOT OWN MY MORTGAGE NOTE AND HAVENT SINCE XX/XX/XXXX. You can call XXXX ; ( then select Option # XXXX ) to verify this information. This therefore begs the question : Why would XXXX XXXX send me a letter fraudulently stating otherwise? ( again, defer to attached ) Now I most recently received a letter stating that XXXX XXXX XXXX XXXX XXXX XXXX XXXX, Series XXXX owns my Note. Yet its the exact same contact information per the XXXX XXXX XXXX XXXX. WHY CAN I NOT OBTAIN THEIR DIRECT PHONE NUMBER ASIDE FORM A FAKE, GENERIC MAILING ADDRESS?
XXXX XXXX NEEDS TO ADVISE ME WHO OWNS MY LOAN NOTE IMMEDIATELY ALONG WITH THEIR PHONE CONTACT INFORMATION OR I WILL HAVE NO CHOICE BUT TO PURUSE LEGAL ACTION ON THIS MATTER DUE TO THE FOLLOWING REASONS : 1 ) Mis-representing the owner of my Note ( for YEARS ) as being XXXX XXXX . 2 ) Not allowing me a deferral option post-forbearance after being told otherwise up front. All XXXXm repeatedly told is Deferral is not allowed. '' SAYS WHO???? I would like to hear it directly from this mysterious owner and/or investor of my Note.
3 ) Not allowing me to take a loan modification either : I was asked UP FRONT if Id accept a higher payment for the 2nd loan modification request. After saying Yes and then waiting for XXXX months, I was told my loan modification request was denied because the payment couldnt be LOWERED. Really?? Why ask me then if Im ok with a higher payment up front if it was already known raising the payment wasnt even an option for a loan modification? I was never advised by any of the many representatives I spoke to for either of my loan modification requests, that approval was based on the presumption of a lower monthly payment.
4 ) The imposter investor named XXXX? Last time I called, I was told by the representative XXXX was the investor holding my Note whom allegedly does not allow deferral options. Interestingly, I can not find any company by that name. I AM TIRED OF THE LIES, MIS-INFORMATION AND RUN AROUND. I AM READY AND ABLE TO RESUME MY MORTGAGE PAYMENTS BUT XXXX XXXX HAS MADE IT IMPOSSIBLE IN MY MANY ATTEMPTS TO DO SO AFTER MIS-LEADING ME UP FRONT. I feel that at this point, due to all of the mis-information, confusion and their unwillingness to offer any assistance except to tell me verbatim " Sell your house '' or " Get a 2nd job '' that I have no recourse but to pursue legal remediation. I am beyond exasparated at this point as to how things have gone thus far and hence, the reason I am filing this complaint.
FEEDBACK FOR RESOLUTION 1 ) What is the phone number for this entity? Again, I called XXXX XXXX and I sure couldnt speak to anyone from this entity.
XXXX XXXX XXXX XXXX XXXX, as XXXX for XXXX XXXX XXXX XXXX XXXX XXXX XXXX, Series XXXX XXXX XXXX XXXX XXXX XXXX, VA XXXX '' XXXX ) Why am I unable to contact the investor / owner of my Note directly?
3 ) Why did XXXX XXXX ignore my original question of why does a loan modification presume a lower payment amount? When in fact, they asked me up front prior to my 2nd loan modification request if I would be ok with a higher payment? Again -- can I request a loan modification even if it's for a reasonably higher amount?
4 ) Lastly, I still do not have a clear answer or proof that the investor or owner of my Note does NOT allow the deferral of my forbearance amount ... which essentially doubled because I had to wait another 7 months for them to tell me it was declined and during said period they told me not to make any payments. If I knew who my actual investor was, I could contact them directly to confirm this information. | null | Mr. Cooper Group Inc. | IL | 60605 | null | Consent provided | Web | 2022-02-24 | Closed with explanation | Yes | null | 5,257,943 |
2022-03-01 | Debt collection | Other debt | Written notification about debt | Didn't receive enough information to verify debt | null | null | CONTRACT CALLERS INC | MD | 20877 | null | Consent not provided | Web | 2022-03-01 | Closed with explanation | Yes | null | 5,276,304 |
2022-03-11 | Debt collection | I do not know | Attempts to collect debt not owed | Debt is not yours | null | null | Resurgent Capital Services L.P. | LA | 70075 | null | null | Phone | 2022-03-11 | Closed with explanation | Yes | null | 5,316,882 |
2022-03-09 | Credit card or prepaid card | Payroll card | Problem with a purchase or transfer | Charged for a purchase or transfer you did not make with the card | null | null | FISERV INC. | MA | 01108 | null | null | Phone | 2022-03-09 | Closed with explanation | Yes | null | 5,302,235 |
2022-03-11 | Debt collection | Other debt | Attempts to collect debt not owed | Debt was result of identity theft | null | null | Security Credit Services, LLC | TX | 77090 | null | Consent not provided | Web | 2022-03-11 | Closed with explanation | Yes | null | 5,309,156 |
2022-02-26 | Money transfer, virtual currency, or money service | Virtual currency | Fraud or scam | null | null | null | Coinbase, Inc. | CT | 06067 | null | Consent not provided | Web | 2022-02-26 | Closed with explanation | Yes | null | 5,263,291 |
2022-03-02 | Credit reporting, credit repair services, or other personal consumer reports | Credit reporting | Incorrect information on your report | Information belongs to someone else | null | null | EQUIFAX, INC. | TX | 77087 | null | Other | Web | 2022-03-02 | Closed with explanation | Yes | null | 5,280,385 |
2022-03-09 | Credit card or prepaid card | General-purpose prepaid card | Trouble using the card | Trouble using the card to spend money in a store or online | null | null | Incomm Holdings Inc. | TX | 75067 | null | null | Phone | 2022-03-09 | Closed with explanation | No | null | 5,301,889 |
2022-03-09 | Credit reporting, credit repair services, or other personal consumer reports | Credit reporting | Improper use of your report | Credit inquiries on your report that you don't recognize | null | null | EQUIFAX, INC. | GA | 30043 | null | Consent not provided | Web | 2022-03-09 | Closed with explanation | Yes | null | 5,302,131 |
2022-03-09 | Credit card or prepaid card | Government benefit card | Unexpected or other fees | null | null | null | Comerica | AZ | 85254 | null | Consent not provided | Web | 2022-03-09 | Closed with explanation | Yes | null | 5,303,249 |
2022-03-10 | Checking or savings account | Checking account | Managing an account | Deposits and withdrawals | null | null | KEYCORP | PA | 19464 | null | null | Postal mail | 2022-03-10 | Closed with explanation | Yes | null | 5,308,965 |
2022-03-02 | Credit reporting, credit repair services, or other personal consumer reports | Credit reporting | Incorrect information on your report | Information belongs to someone else | null | null | EQUIFAX, INC. | TX | 77379 | null | Other | Web | 2022-03-02 | Closed with explanation | Yes | null | 5,281,183 |
2022-03-11 | Money transfer, virtual currency, or money service | Virtual currency | Fraud or scam | null | null | null | Paxful Holdings, Inc. | ID | 83202 | null | Consent not provided | Web | 2022-03-11 | Closed with explanation | No | null | 5,318,246 |
2022-03-11 | Checking or savings account | Other banking product or service | Managing an account | Banking errors | null | null | JPMORGAN CHASE & CO. | CA | 91201 | null | null | Phone | 2022-03-11 | Closed with explanation | Yes | null | 5,318,315 |
2023-08-08 | Credit reporting, credit repair services, or other personal consumer reports | Credit reporting | Incorrect information on your report | Information belongs to someone else | null | null | EQUIFAX, INC. | FL | 32860 | null | Consent not provided | Web | 2023-08-08 | Closed with non-monetary relief | Yes | null | 7,371,988 |
2023-08-08 | Debt collection | Credit card debt | Written notification about debt | Didn't receive enough information to verify debt | null | null | Resurgent Capital Services L.P. | MN | 55408 | null | Consent not provided | Web | 2023-08-08 | Closed with explanation | Yes | null | 7,371,480 |
2023-08-08 | Money transfer, virtual currency, or money service | Mobile or digital wallet | Managing, opening, or closing your mobile wallet account | null | null | null | ROBINHOOD MARKETS INC. | CA | 92602 | null | Consent not provided | Web | 2023-08-08 | Closed with explanation | Yes | null | 7,366,125 |
2023-08-08 | Credit reporting, credit repair services, or other personal consumer reports | Credit reporting | Problem with a credit reporting company's investigation into an existing problem | Their investigation did not fix an error on your report | null | null | TD BANK US HOLDING COMPANY | TX | 78259 | null | Consent not provided | Web | 2023-08-08 | Closed with explanation | Yes | null | 7,369,280 |
2023-08-09 | Credit card or prepaid card | Store credit card | Struggling to pay your bill | Problem lowering your monthly payments | null | null | TD BANK US HOLDING COMPANY | CA | 93720 | null | Consent not provided | Web | 2023-08-09 | Closed with explanation | Yes | null | 7,367,136 |
2023-08-09 | Payday loan, title loan, or personal loan | Payday loan | Struggling to pay your loan | null | null | null | CCF Intermediate Holdings LLC | AZ | 85233 | Older American | null | Phone | 2023-08-09 | Closed with explanation | Yes | null | 7,376,851 |
2023-08-10 | Money transfer, virtual currency, or money service | Foreign currency exchange | Fraud or scam | null | null | null | TransferWise Ltd | FL | 34637 | null | Consent not provided | Web | 2023-08-10 | Closed with explanation | Yes | null | 7,374,854 |
2023-08-14 | Credit card or prepaid card | General-purpose credit card or charge card | Other features, terms, or problems | Privacy issues | null | null | CAPITAL ONE FINANCIAL CORPORATION | CA | 92376 | null | Consent not provided | Web | 2023-08-14 | Closed with explanation | Yes | null | 7,396,931 |
2023-07-24 | Credit reporting, credit repair services, or other personal consumer reports | Credit repair services | Fraud or scam | null | null | null | EQUIFAX, INC. | NJ | 08629 | null | Consent not provided | Web | 2023-07-24 | Closed with non-monetary relief | Yes | null | 7,293,707 |
2023-07-31 | Credit reporting, credit repair services, or other personal consumer reports | Credit reporting | Improper use of your report | Reporting company used your report improperly | null | null | EQUIFAX, INC. | NC | 27893 | null | Consent not provided | Web | 2023-07-31 | Closed with non-monetary relief | Yes | null | 7,330,566 |
2023-07-31 | Money transfer, virtual currency, or money service | Money order | Lost or stolen money order | null | null | null | MONEYGRAM PAYMENT SYSTEMS WORLDWIDE INC | TX | 78232 | null | null | Phone | 2023-08-10 | Closed with explanation | Yes | null | 7,328,868 |
2023-08-02 | Credit reporting, credit repair services, or other personal consumer reports | Credit reporting | Incorrect information on your report | Information belongs to someone else | null | null | EQUIFAX, INC. | TX | 76036 | null | Other | Web | 2023-08-02 | Closed with non-monetary relief | Yes | null | 7,337,991 |
2023-08-02 | Payday loan, title loan, or personal loan | Installment loan | Problem with additional add-on products or services | null | null | null | NBT BANCORP INC. | NJ | 08046 | null | null | Phone | 2023-08-02 | Closed with explanation | Yes | null | 7,343,156 |
2023-08-02 | Mortgage | FHA mortgage | Struggling to pay mortgage | null | null | Company believes it acted appropriately as authorized by contract or law | Chesmar Homes | TX | 77316 | null | Other | Web | 2023-08-17 | Closed with explanation | Yes | null | 7,340,709 |
2023-08-02 | Credit reporting, credit repair services, or other personal consumer reports | Credit reporting | Improper use of your report | Reporting company used your report improperly | null | null | EQUIFAX, INC. | GA | 30013 | null | Consent not provided | Web | 2023-08-02 | Closed with explanation | Yes | null | 7,341,166 |
2023-08-04 | Payday loan, title loan, or personal loan | Payday loan | Charged fees or interest you didn't expect | null | null | null | Flandreau Santee Sioux Tribe | TX | 75057 | null | Consent not provided | Web | 2023-08-18 | Closed with explanation | Yes | null | 7,350,142 |