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+total_review,sentiment
+Had a bed but not again! - Stayed hare for a night as all else was full. Staff was friendly and easy check in. Breakfast was very disappointing. Little choice and not fresh. The room to the front was noisy and not clean. Bath room was part of room which made the room damp! Wifi and access to highway easy. Parking ok.,0
+"A few issues/complaints - Let me say upfront that this could have been a 4 star resort. Gave it three due to the treatment we received upon arrival. We arrived early to the Konea tower, knew a room would likely not be ready and even said to the lady working we know we're early. The front desk clerk proceeded to curtly (and that's using... More",1
+very nice hotel - Friendly helpful staff when asked anything! Ease closeness to the airport was awesome! Didn't care for the Bistro! Would of prefer a continental breakfast offered instead! Overall it was a very nice safe place to stay!,2
+Business Trip not up to standard. - I book this travel for 2 of our employees for a 2 day business trip. Upon arrival they discovered one of the rooms had no bathroom light. When they contacted the desk they were asked what time they needed to take a shower because maintenance was gone. The staff seemed to not want to change his room or repair the light. After this employee got upset they then moved his room. This was a 10pm at night. The other rooms A/C was set to the lowest 60 and never got below 74. So the employee who was working in very hot conditions all day couldn't even cool off at night. Then there was the dinner. The employees found that dinner was two bowls of meat balls from 5-7pm. Nothing was replenished or taken care of. The signed in the hotel were wrong. Signed said vending but there was no vending that could be found. I was very embarrassed to have been the one to have booked this location for these two employees. I take pride in making sure all our employees have the nicest most reasonable stay possible when they have to travel for work. Now I am ashamed of this trip.,0
+"Nice Hotel - No customer service - My husband and I stayed at the Best Western Plus Arroyo Roble Hotel on Thursday, Feb. 18, 2016, the room was very expensive but we splurged as this was our first time in Sedona. We were given Room 405 which has a beautiful view of the red rock. The problem is that the elevator is right across from the room,... More",0
+"Good if you want to avoid DC traffic! - The hotel was really nice! Although the room furniture was a little outdated, I had no complaints otherwise. A shuttle to the Metro was perfect! The staff was really friendly and accomodating. If you want a DC vacation without the expense or hassle of traffic, stay at this hotel!",1
+"Take a gamble - Bad: The cleanliness wasn't the best. One of our towels and bed sheets had red stains on them which the staff informed us was rust, and not blood....upon arrival the toilet wouldn't flush as well. We got stuck in a smoking room even though we didn't book a smoking room. The noise was unbearable, and when combined with the smoke just added up to disaster. Good: Close to the public transportation systems. In the middle of downtown Las Vegas.",0
+"Good location - Great location, a few steps from the beach which was lovely and all the restaurants and bars. The room had been renovated but very cheaply and the room smelt very musty. The bed was comfortable and the staff friendly. Parking space was available as requested.",1
+Disappointed - We stayed at the SpringHill Suite Norfolk Old Dominion University for our daughter's graduation. Upon check in we were told that even though we had prepaid our room or so we thought that Old Dominion SpringHill Suites didn't actually charge us. We were ok with that. We checked in Shaneel at the front desk was amazing. An asset to the... More,0
+"Great location - This was a reasonably priced place in a great location right on the lake. Good restaurants were easily accessible and the hot tub and pool were nice. The rooms are a little funky (sort of 80s), but the bed was comfortable and we had a patio, which was lovely.nthere was some construction going on that started earlier than we would... More",2
+"Fun but could use some TLC - Riverwalk and downstairs bar were super fun. Good music and fun dancing. The hotel itself, however, was really, really warm (no AC in the halls) and very run down. It seemed everyone was having a good time since you could clearly hear everything. This would be a super fun place to stay and party if you're full of energy and... More",1
+Close to Metro - This hotel is convenient to Metro with large comfortable rooms and free breakfast.,2
+"Good location, but lacking in updates - The three best things about the Saga Motor Hotel: location, location, location. Right on Colorado Boulevard, across the street from Pasadena City College, the Saga can best be described as a 1950s motor lodge. That is, its a place you can sleep in relative comfort, but the decor is sadly in need of updating. The TripAdvisor photo taken in 2011... More",1
+Bad experience - Bad: Scam more charge of parking and take from my credit card without telling me . Good: Location,0
+OK hotel for what it is. - Hotel is well situation on the road into Tupelo. It has plenty of parking and there are a couple of restaurants within walking distance which are good. Staff are helpful. Feels a little souless but it is good value for money and clean and tidy.,1
+"Needs update badly - In room tv very very old,wifi did not work normally,no coffee maker,no hair dryer and everything old old old.Location okay and very affordable ,the couple owner in their 70 are nice and friendly but they really need to improve to preserve business not just keep as it is.(credit card still needs to imprint by hand,you do not see it often... More",0
+Fireworks and Family - Staff was very friendly. The rooms are dated but roomy. Beds are comfortable. I was very pleased at being acknowledged as being a Choice member. I would like to see more healthy options for breakfast.,1
+"A Big, Confusing Conference Hotel that needs to check the calendar - We attended a conference at the Galt House in January 2016. We arrived on January 5. The entire hotel was over-the-top decorated for Christmas. We departed on January 10. Still Christmas. Gee, I thought Christmas was December 25. Nope, not at the Galt House. ANNOYING TO THE MAX. The rooms are in desperate need of renovation. And sounds travels like... More",1
+"Decent - This hotel is decent. The lobby is nice and has a sitting area and computer with Internet access. There is also free WiFi. It has a hot tub and pool, as well as a hot breakfast. The room was clean as expected and pretty spacious. There is a flat screen TV, microwave, and fridge as well. Would stay again if... More",1
+"Very disappointed in Days Inn - I booked this hotel through a major web site. I was told I would get a king size bed, smoking room with refrig, microwave coffee maker. When I got there the man at the desk said I get a smoking room with 2 double beds, He said thats what the web site sent to them. I dont believe that, he wouldnt show me. So I had to take it. The elevator sounded like it was on its last leg. The carpets were filthy, no coffee maker, the mattresses and boxed springs must of been 10 yrs old very uncomfortable, even holes in the sides, pillows felt like shredded foam and to make matters worse, there were cob webs all up the walls and corners by the sink. The television was old in a huge coffin like tv stand, no channel guide, no dresser and no comfortable chairs. For a few dollars more I will go across the street next time.",0
+It was ok - The grounds for the hotel was ok....I feel they should advise you that part of the motel is across a 4 lane road...and the rooms can be a lot cleaner than they were. There was what looked like dog hair all along the window sill. The room we stayed in (114) could be set up a lot differently the kitchen/living... More,0
+Unhappy with check in - The hotel stay was great other then check in. The girl at check in was very rude which started off the stay their unpleasant. The room was very clean and comfortable. The breakfast in the morning was great.,1
+"needs TLC - The room we had was very clean and quiet except that the AC was on the noisy side all night long. Bath room was roomy and clean. Bed very comfy. Breakfast needs much improvement. At 7:00 there was no fruit out, no hard boiled eggs out. They only had scrambles eggs and a few sausages out with some pastry. We... More",1
+"worst experience ever - I hate to give a bad review but this was such a bad experience i would hate for anyone to go through what i did. I booked a room for me and my other half for valentines day, got us a kingsize bed with a water view, got to check in at around 5 but told they over booked and no longer had my room available, keep in mind i booked my room a month ago... i was givin a room with two queen size beds that felt like a full Bad start to my romantic plans, after getting to our room we decided to go eat at the hotel restaurant fuego where we were greeted with a rude host that said since we had no reservation we had to sit inside, we said that fine yoy can see the water from anywhere inside it seemed, then she says its 95 per person but didnt tell us why just handed us the menu and said its the valentine menu. Already irritated from check in, now this chick, we changed our minds and said we can order room service... got some food that took an hour to arrive and it was not the best for 100, 3 tacos a quesadilla 2 salds and 2 cokes. We then decided to go for a walk that was nice with beautiful views, we started feeling good after some wine and craved a cigar... know there is no stores close by you have to go back accross the bridge in your car to get anything like that. Overall bad",0
+"Nice Business Hotel - Stayed at this hotel for one night and the rooms were nice, clean, but slightly small. The staff was very good and made the stay as easy as possible. The lounge had a good crowd and the food was also good. We did use the banquet facilities and the food was fine too.",2
+"Hampton Inn Fanatic - My visit to Hampton Inn Jackson, Tn was an awesome experience !! The customer service I received from the associates named Rufus Tonie were exemplary and at the highest standards of customer satisfaction. Everyone on staff went over above to make sure my stay was an excellent experience. I will definitely be staying at this location again.",2
+perfect location - first class experience! on the metro line! shopping next door!!! awesome sunday brunch !!!!,2
+"Horrible pillows - I always stay here when in Marietta, but never again. Different pillows this time. Barely slept at all. Won't be back.",1
+i was cheated out of my room - I was kicked out just 2 hours into my stay even though I paid full price thanks to the front desk people who gave out my information to an unknown third party. my safety and security was violated. I also saw cockroaches and bugs crawling all over the place. it was nasty.,0
+"One of the best Hampton Inns - The Good: This Hampton Inn really stood out from the other Hampton Inns I've stayed at in recent weeks. The bed and room was really clean, well maintained, and very comfortable. The staff was really friendly and helpful. And the breakfast was better than usual every morning. Not sure what is different in the ingredients at some Hampton Inns. Even... More",2
+"Awesome hotel - We had an excellent stay. The hotel is conveniently located off the freeway, easy to find, with 3 restaurants within walking distance. Also located close to shopping, down town/river, and the Shrine of Our Lady of Guadalupe. The hotel staff was very friendly and professional. The breakfast was awesome as always and always well stocked. The pool, our room and... More",2
+"Leaking Windows! - We stayed here for the Flying Pig Marathon Weekend. The hotel location is great, but the room had issues. The windows leaked terribly and we had a rain storm. The carpet was sopping wet for two feet out from the windows. The smoke detector was dangling off the wall by the wires. The staff was very friendly, though. Bright spot... More",0
+"Highly recommended - Everything was great... Location, room, pool, staff... Highly recommended",2
+"Credit card issues - Our credit card has had a hold charge in it for a week now. 150 hold for incidentals for a two night stay!! I was told the general manager could clear it, but he never called me back. This is ridiculous. The room was fine. But I have spent over an hour trying to sort out this hold and it's... More",0
+"Meh - Hard to say what I felt about this place. I came up and got a room with a balcony overlooking the river which was pretty awesome. Price was great too, can't beat 20 bucks. But the rooms were kind of weird. Old and outdated I guess. TV old and skippy. Can't imagine having to pay more than 20 dollars, I'm... More",0
+"vacation - excellent service very courteous staff , concierge excellent service ,bell boy very clean rooms the buffet is widely with many different stations of choices and good food the casino is very well located and winning is favorable",2
+"Fair Value - Very friendly staff. Decent clean room and bed, Slept well on motel was quiet Close to interstate, restaurants and shopping. Breakfast was a mediocre continental. A very reasonable price. Overall this was a good value",1
+"Disappointed with the Service - The Hotel itself is nice and fairly clean. However, booked the hotel months ago and when we arrived, which was late and after 12am, we were told that our twin room was not available, they had sold it, and we could have a double room with 1 bed. They were going to put up a portable bed, but took them a while to find it. We were offered to go to other hotel, but they were fully booked too. The hotel changed the room the following night, but no compensation, apart from a free drink which we had to fight for as well, were offered.",0
+Disgusting!!!!!! - We stopped in here for a night's stay due to the fact they had a vacancy. We had already been in the area for 2 nights but our hotel was already booked when we wanted to extend our stay! We stopped in the office to check the rate for the night and the gentleman who I think is the owner... More,0
+"great stay, good fresh breakfast - nice accommodations, friendly staff",2
+Get your moneys worth - Nice hotel good price. Need a hot breakfast added. We asked for extra pillows and were told they didnt have any. Pillows are worn and small.,1
+"Lovely property...but lapses. - Lovely location on a picturesque bluff overlooking a broad, golden beach, this resort hotel's ample grounds were also attractively landscaped. The rooms were nicely decorated and very comfortable. The free continental breakfast was quite ample and there is a 24-hour coffee service in the lobby. All this should have led to a very positive experience BUT...For one, there is no... More",1
+Forgot to clean Room - I was really disappointed that they didn't clean my room (includes making my bed and providing fresh towels) one of the days. Everything else was great. The bed was very comfortable and the rooms are very nice. Need to improve the service a bit.,1
+"July 4th weekend - We stayed in a King Suite for 4 nights over the July 4th weekend. I can hardly express how good and positive our stay was. Breakfast was very good. The staff was always attentive and kind and helpful. We had difficulty with a flat screen in the bedroom and as we were stepping out for a few hours on Sunday,... More",0
+"Frequent traveler who stayed too long - I stayed at this hotel for extended perios of time last year and through February of this year. Generraly, the hotel is nice hotel that ould have received a very good to excellent rating except for the treatment I received on my last few stays. Last year the rooms needed quite a bit of updating and as of February they... More",1
+"Decent property - We arrived and the helpful staff got us an early check in which was much appreciated, our room was a pet friendly room so hardwood floors which was a bit cold and didn't give a cozy feel, I understand as it's practical for pets. The room was small and felt like it needed updating, the outlets were faulty as plugs... More",1
+"Don't get a wake up call! - Overall, the rooms are pretty nice, but my experience this time was not. First, I requested wake-up calls at 6:30 and 6:40 AM. I didn't get either. My phone did ring at 6:45, but I had already shot out of bed at 6:43 when I saw the clock. When I told the front desk how upset I was, I didn't... More",0
+"Acceptable - We arrived late and there was a foreign couple ahead of us whose paid reservation had been lost, and there were no vacancies. The office is across the street. Management did not seem on top of things either that evening or in the morning. The Rodeway Inn is an old, refurbished motel with a car park in the center. You... More",1
+Good hotel terrible room rate! - Bad: The room rate was terrible we had a Booking.com rate that was not honoured it soured the stay and was a big difference. We to date have no explanation!. Good: Location,2
+"Nice location, and I loved the bed so much it was so... - Bad: The bedsheeet was not really clean when we checked in. Good: Nice location, and I loved the bed so much it was so comfortable. The receptionists were really helpful and friendly.",2
+"Not the worst place to stay but had some issues - We had two rooms for the weekend and we may have just been there on a bad weekend or something because we planned on leaving around 830 on sunday morning and upon waking up there was no hot water, one of the rooms air conditioning units had stopped working in the middle of the night and it was a humid evening, so we went to the continental breakfast to find no toaster and stale fruit loops. Hot water was available but not until about 1030 so we were about 3 hours behind schedule when all is said and done and we had to stop and grab some breakfast.",0
+"Nice Place to lodge - I have stayed at this hotel many times and the service is always excellent and the property is well keep. I am concerned about security whenever I travel. This property has twenty four hour security and the location is perfect for those who want access to Dallas, Grand Praire, Arlington or Fort Worth",2
+"RDU overnight - Was just a quick stay...late night in, morning out, but quite comfortable. Very nice accommodations, friendly staff, great breakfast area with room to spread out and get some work done. Aside from the extremely soft pillows, would definitely stay here again. Perfect location just 5 minutes from RDU airport and convenient to the entire metro area.",2
+"Good for overnite stay road trip but not business week - The RI is a cute town house looking community located between both freeways and 10min from campus. They have an outdoor pool. tennis courts, small 3 machine work out room. The hotel room states that the hot water is lacking and is limited so forget about taking that nice relaxing shower after a long day if more than one staying... More",1
+"Howard Johnsons in Newark DE - The only good feature about the room was the price. Although clean for the most part it was listed as non-smoking but it was clear the room had been smoked in. Maintenance was very poor. The toilet tank cover was missing and the seat would not stay up. The coffee service in the room had not bee replaced in ages. There was a small balcony outside the room but there were holes in the ceiling covering it. Also, the building was not secured at night. Anyone could walk in. The building is old and really needs to be renovated.",1
+"OH. HELL. NO. - Unacceptable, unprofessional behavior.1. Couldn't get into room because I wasn't on the reservation. 2. Person let into room who wasn't on the reservation.3. Unreliable housekeeping.4. Double-charged for entire stay... WHEN I WASN'T EVEN ON THE RESERVATION.So, to begin... My friend PREPAID with her card for a room for us to share, but requested that my name be added to the reservation since I would arrive in NOLA hours before her. There's a whole email trail to prove they agreed, had my name spelled correctly, etc. I arrived, and they're like who are you I'm tired. I've been traveling. I need to shower, but no. I can't get into the room until hours later when my friend lands and gets it sorted from her Uber. I check us in using my card for incidentals, saying they'd only put a 50 hold on my card if we charged something to the room (we didn't). My friend arrives three hours later, but basically gets into our room about 15 minutes after I do. Once she's there, she tells me a pretty funny story. Her bf and his friends had another room, and even though he never put them on the reservation at all, they gave them keys! I had documentation and couldn't get into my room, and they, complete strangers for all the hotel knows, just waltzed into theirs! A huge security issue!The room itself was nice enough, and so was the pool however, the pool bar closed at random times despite having official posted hours. The bartenders were rude, as was most of the hotel staff (except for the doormen, who were delightful). Our room was only cleaned half the days of our stay. Housekeeping didn't replenish the toiletries when they did clean the room, and with two women, we obviously ran out of shampoo. When we called the front desk, around 10pm, they said they'd run out! At 11pm they came with a bag (and I mean garbage bag) full of.... lotion Because that helps. So both my friend and I showered without washing our hair, only to have housekeeping show up again at 2AM IN THE MORNING, banging on the door, with one bottle of shampoo that I guess they found. Not only was it late, but it was LATE.And now the worst part, to top it all off: Remember when I wasn't even on the reservation Yeah, they charged my credit card on file for a temporary hold FOR THE ENTIRE STAY. After my friend HAD ALREADY PREPAID. They got their before we even stepped in the door, and then double charged a completely different credit card with a completely different name. Yeah, no. You can deal with my credit card company thanks. I'm giving them two stars instead of one because the doormen were so incredibly nice. The nicest I've ever met. They should all get bonuses.And some additional minor points:Doormen: SO NICE! I LOVED THEM!Housekeeping: Good job cleaning WHEN they cleaned (but didn't restock soaps)Pool: Small but really nice, great viewBars: Rude, closed for no reasonFood: GreatBed: ComfortableBathroom: AwesomeNoise level: LOUD but it's not the soundproofing. It's the crazy loud fan/vent.Location: GREATOverall cleanliness: GREATThank you for taking a moment to share your review on TripAdvisor. Your candid feedback is truly valuable. I am disappointed to learn of issues you encountered during your stay as well as the service that should have been executed flawlessly. My apologies for your experience and I hope you will allow us another opportunity to serve you. Warm regards, Ellen LeMaireGeneral Manager",0
+Would not cancel reservation during State of Emergency - There is a state of emergency declared for the south-west portion of Virginia and reports of bridges being washed away in Radford. When I inquired whether I could cancel my reservation on the day of due to the inclement weather and not wanting to make the trip I was told that I would be charged the full rate of the... More,0
+"Mixed Results - This hotel is exceptionally priced for what it offers (e.g. complimentary breakfast, well equiped fitness center, wireless internet), but the price is due to its terrible location and accessibility. Very friendly staff too, but getting there safely is the challenge.",1
+"Close to everything but watch the room type you rent - The staff were very friendly and helpful, but the hotel itself is a hit or miss. Upon arrival, the room was very small, crowded, outdated uncomfortable. Not what you would expect from a BW Plus hotel. We unpacked most of our stuff and went for dinner, only to come back to discover the bathroom had not been cleaned and... More",1
+Good hotel.  Great location - I was in town for a bicycle ride around Lake Tahoe. I thoroughly enjoyed my stay and plan to return.,1
+Road trip - Stay away. Booked with Hotwire as a 3 star hotel with a 95 approval rate. Hotwire should be ashamed. I wouldn't even give it a 1 star. I feel dirty just thinking about this place. Only stayed for one short night and left with the gift of Bug Bites all over my legs . Website pictures are quite deceiving. The... More,0
+I requested 2 beds. - Bad: I requested 2 beds.the room had one king size bed. Staff was rude.,0
+"Cockroaches! - The airline put me here when weather delayed my flight and I missed the connection. The place is not well maintained in general. I will put up with a lot, but when a dozen cockroaches run out of the room when I opened the door, I'm out. This place should be condemned.",0
+"1st and Last Stay! - The lobby looked nice and half way updated. Checked in got into room and immediately the smell of musty air conditioner, decor was outdated nothing close to the lobby and the first floor. Oh and there is no elevator and as you walk up the steps to the 2nd floor you see the paint and trim on the walls peeling... More",0
+house keeping staff is so rude - housekeeping staff said some very rude ugly words when we weren't ready to check out at 8:50 am !!! check out time is supposed to be at 11 am. everything else was awesome and everyone else was also awesome !,1
+"Don't bother. - Forget staying there. Unless you want a trashed out hotel room, with clueless employees. Room that we booked was not available (King) so we ended up having to take a double room. First room we were given had nothing but cement floor in it. Clerk didn't know that entire floor was under construction. 2nd room, door wouldn't work, were told... More",0
+"Not worth it the price! - First it looks like something happen in the beach and a bunch of dead fish are laying on the sand, as soon as the sun comes out the smell is extremely bad. Secondly the rooms are set not to allow the AC to lower below 70 that made the room uncomfortable and third we where in the room for three days and the minibar wasn't re-stocked or was the sugars for the coffee maker or tea, it looks like only one elevator was working and it took forever!",1
+would stay there again...and not boo thru your site - Bad: parking. Good: BREAKFAST AND THE BAR WERE REAL NICE........BARTENDER chris ..great guy,2
+"Holiday Inn North Phoenix - A disorderly mess from the start. When we checked in and got up to our room it wasn't clean and the beds were not made. On the second day of our stay we returned to our room at 4:00 to find the room has not been cleaned but our towels had been removed and items had been moved in our room. When we inquired, the manager stated no one has been in our room insisting we had been the only ones to enter. At no point was he apologetic or reasonable in regards to our concerns. At this point I decided to check out. I made the error of prepaying through Expedia and now the hotel is avoiding their attempts to refund the nights I did not stay. A terrible experience all around in a poorly managed hotel.",0
+"Home away from home - Nice place to stay, neat and staff are very homely, corteous, helpful so much so that you dont want to leave. Close to a big Target store for easy shopping. Easy transportation to any part of the city.",2
+"Nice stop over - I was on my way to Cincinnati and stopped over for the night. My room was very nice and the area was nice and quiet. If you have kids they will like the pool and splash park. I didn't use the area, but saw kids in and out all day/night and parental supervision is required which is nice. As a... More",2
+"Mediocre hotel with a great staff - I was disappointed with the cleanliness of the room, which was very dated. The staff was super friendly, and I appreciated that. The breakfast area was crowded, and being on of the first rooms in the hotel, it seemed everybody wanted to walk by having a conversation at full volume while I was trying to sleep.",1
+"very nice and clean hotel. - Small hotel which made it nice. Not a lot of people all over the place. Rooms very clean and spacious with balconies in every room. Every room had beach view. Not on the beach, it's separated by the boardwalk. In which you come out of your room and you are right there with all the activities and restaurants. Very nice night life, and the beach is still right there. I do recommend this Hotel",2
+A poor showing for a night at Days inn - The carpet was so dirty that we had to where socks and still clean our feet. The Sheets for the bed felt like sandpaper and the shower never gave hot water. Cannot recommend staying here to anyone.,0
+"DO NOT stay in this disgusting hotel - I stayed here with my mother and niece. Upon arrival, I found a USED CONDOM on the floor. I went to the front desk who told me they were sorry in a non apologetic tone, but did not offer me a new room nor to come pick it up or any money off my hotel room. The room was dirty, the bed was very uncomfortable. In the morning when I went to check out I waited for the woman to get off the phone before a rude man busted in front of me and asked to be checked out. The woman at the front desk did not tell him I was next in line and she SERVED him FIRST despite me waiting there. I will never go back here nor will I reccomend it. It's disgusting.",0
+"Good proximity to local tourist attractions - The front desk service was very good. The location and proximity to tourist attractions was great. The beds were very uncomfortable. We did have a problem with our room being cleaned one day which affected our ability to come back to the room and rest prior to dinner, however, when this was brought up to thefront desk they immediately addressed... More",1
+"A wonderful experience! - The room was absolutely beautiful! We arrived before check-in, and our rooms were ready to go. There was an ample amount available for breakfast, and the wine and cheese nights were very relaxing and fun to attend. We met wonderful people staying at the inn with us... made the atmosphere very friendly and homey. The staff were an excellent group,... More",2
+Red Roof Medina - Nice hotel and friendly staff,2
+"Nice hotel, close to airport. - The hotel staff convey professionalism with the hotel guests. Rooms very clean. The chair in the room needs to be updated and the elevator carpets need spot cleaning or be replaced.",1
+"Road trip - Very friendly, a true honest friendly. Nice room. Fantastic breakfast. Very clean. It is not a chain hotel so maybe that is why the employees seem happy. That is a good reason to stay here. Easy to get to from the freeway.",2
+"Great deal - My boyfriend and I stayed at this hotel for one night for the Cherry Blossom Festival in Washington this past weekend. It was more than adequate for being a place to spend the night. We liked that the room and bathroom were spacious. The location was ideal for someone who drove to the area. I believe the hotel also has a shuttle to the nearby metro station. It is a 15-20 minute drive to Washington in regular, non-congested traffic. The breakfast buffet was standard but I would really expect much for the price we paid. I like that they have their own parking lot and they are just down the street from numerous fast food establishments and a supermarket. The gentleman at the reception desk was a bit short with us and another couple who were checking in before is but nothing that is worth complaining about. Overall I would recommend this hotel as it is a good bargain and is close to highway access and public transportation.",2
+"Nice Casino/Terrible Management - A nice clean casino with affordable restaurants. However, the service you get from the hosts and managers are nothing short of Unacceaptable. Being one of the newest casino in Summerlin area does not give management the right to have a chip on their shoulder. Unlike other casinos who treat their guest as if they would want to be treated, the Suncoast management don't care if one has a pulse as long as one bring in revenue to their casinos.Their compensation for players is Zero. You can be sitting there for 5 hours and end up with a 10 buffet voucher, which they will write it off on their expenses. I stop an executive host to ask a question about the table action and he purposely ignored me and walked away. I have been to this casino in the past and swear to my family and friends that I will never make the drive and step in this casino AGAIN. Suncoast management should understand that they are not the only casino in Vegas and they are not close to being the best. I would rate them bottom of the barrell.Suncoast management: Go back to the basics and treat customers well and they will come back for more action.",0
+"Worst!!!!!!! - This place is horrible. Dirty inside and out. Don't stay here, you will regret. The best part was that they refunded me! The photos are of 2 separate rooms. I pulled back the blanket at the end of the bed and found this! The rooms were dark and dated. Even the exterior was dirty. Trash littering the stair wells. Many... More",0
+"Lits confortables - bonne impression en general, personnel courtois et polis.Point a ameliorer: eclairage des chambres qui est faible la nuit.",1
+"No AC controls in room! - AC is central but controlled in office in blocks of 10 rooms. So if you are hot, they will turn it on, and if someone else complains they are cold, they turn it off. Craziest system I ever heard of. I was able to switch to a room with a window AC, but it was barely adequate to cool on... More",1
+A repeat customer - Needing to watch our budget was what led us to 4 Flags Inn. We did not expect a 4 Star Hotel just wanted an average one for our 6 night stay. We have used 4 Flags twice and would again. Things were not perfect we didnt expect them to be at such a low price but our room was neat... More,1
+"Not even a complimentary bottle of water for 200/night - For the rate of 200, it would've at least been nice to get a complimentary bottle of water with the room. There's a hampton inn down the road that is just as 'nice', would rate as average, and provides a breakfast with the rate. I guess if you're getting reimbursed for expenses, then your rating would be higher.I am sorry to hear your stay with us did not quite meet your expectations. However, we do appreciate your feedback and thank you for sharing your experience on Trip Advisor.Sincerely,Rachel PackardFront Office Supervisor",0
+"Can there be a 10! - I love the St Regis (generally speaking but especially the New York). I've stayed here 12 times over the last 4 years or so. It just seems to get better each time. Tire's a great new feature which is the Rooms control Manager (Molly) emailing me ahead of time to see when we would be arriving. My SPG upgrade available when we arrived at about 1015AM which is rare these days. Then there is the front desk staff - they are all wonderful but I want to call out Shelomie and Hugo who know Ryne and I by name and immediately make us feel at home. How about that concierge desk - again all are great but today I'll call out Krista and McKinley. I emailed while on the plane about getting in to the Salon for Mani and a shave. Our appointments were made and ready for when we arrived. Our Butler this trip was Marianna. She is awesome and gave us the utmost service during our stay. Finally Kevin and Juan our In Room dining attendants - just as perfect as can be. I named names because this is what this place is about. Consistent and friendly staff that makes The St Regis our home away form home. We really love it.Dear Kenneth,Thank you so much for taking the time to not only share your feedback regarding your most recent visit, but also to be so detailed and generous with your comments about our team members. Molly, Shelomie, Hugo, Krista, McKinley, Marianna, Kevin, and Juan are indeed amongst our most stellar performers and we could not be happier to learn that they made your and Ryne's visit enjoyable and memorable. Rest assured that they will receive the well-deserved recognition.Please come back soon! We want to be your home away from home many more times to come!Happy New Year!!!Daniela on behalf of All Your SRNY Friends",2
+"Not what I expected... - We came here for our anniversary and booked a spa suite, it took the water 15 minutes to get warm and once it was warm 10 minutes later you were blasted with cold water. We called down to the front desk to ask for more pillows because they fell flat as soon as your head hit them the employee at... More",0
+Great overnight stay! - Dropped by Pittsburgh overnight on the way to DC. Marriott staff bent over backwards to accommodate us by upgrading our room to two double beds. Bell staff went above and beyond to guide us to PNC Park to take in a Pirates game. Excellent stay!,2
+"Location and WIFI were great! - Free parking, Free Wifi. Relative to other similar hotels of this calibre the price was approximately double that of what we were used to be paying. Location wise it was about 10-15 minutes to most sights in the San Diego area. Although rated as a 3 star it felt closer to a 2 star or a Motel in decor and... More",1
+Nice Hotel for the area. - Bathroom needed maintenance to the sink and tub was pealing. Nice furniture and room was nice. Front desk attendant was paying more attention to her phone than the customers. No bottled water available at the concessions. Ice machine broken on 2nd floor. Overall I like this Hotel was just a little disappointed in the services offered.,1
+Wonderful hotel - I was really happy with my experience at this hotel! I stayed here for a weekend in August. The room was nice and extremely clean. The staff was incredibly friendly. I loved the bathroom and it had a great shower. Right outside the hotel is a stop for the streetcar so its in a great location too. Absolutely no complaints... More,2
+Nice hotel very clean - The front desk staff was not good. Tried to leave a wakeup call two nights in a row. Went down to the front desk about 9 pm could not find anyone. Checked out at 4:30 am no one at desk or available.,1
+"Nothing fancy, but a good night's sleep - While traveling with 3 small kids, we booked this room for a quick stopover on a drive from Colorado to Iowa. It is right off Interstate 80 and could not be easier to find. All rooms are accessed from the outside - something to keep in mind. Everyting was clean and orderly, and the beds and pillows were very comfortable.... More",1
+Best Western - Good Hotel with reasonable rates. It was situated near highway 8. THe car noise was too much during the night and disturbed sleep. I will suggest other people to use this facility. Continental breakfast was fine in the AM,2
+Oklahoma City - There was a roach crawling around the coffee maker/microwave area when I walked into the room after check in. The shower caulking had a lot of mold.,1
+Great Location -- Amazing Views! - Amazing red rock views -- especially at sunset! Right in the heart of downtown Sedona -- everything is within walking distance! They also have condos that will accommodate families. Walk down to the creek at the back of the property! The views and sounds are very calming! Can't say enough good things about Sedona in general!!!,2
+"Superb hotel on the Strip - Beautiful and luxurious resort hotel with everything anyone could need for a few days in Las Vegas. Centrally located on the strip, this relatively new resort hotel is convenient, affordable and luxurious for singles, couples and families alike. Fantastic services, a huge selection of top quality restaurants at all price points and a large and comfortable casino. Pool area is... More",2
+"Clean and good location but that's about all.... - We booked this hotel because we wanted to see Dunedin. We've stayed just up the road at the Safety Harbor Spa (wonderful!!!) so I guess we were spoiled. We were told we would have a room with a water view, it was, OUTSIDE THE FRONT door! Our balcony overlooked the parking lot with the yachts on the other side. The... More",1
+outstanding - The manager that night was excellent.,2
+"Nice Remodeling Work, but Noisy - This hotel was a good value. The rooms are clean and comfortable and mine was newly upgraded. The hotel staff was courteous and helpful. The only real issue is the noise...constant hammering that seemed as though it was in the room next to me. Also, the hot water in my bathroom did not function, so I ended up taking a cold shower. Needless to say, the noise and lack of hot water made for a disappointing stay from the standpoint of comfort. Still, a good value with easy parking and not too far from either DC or Baltimore if you are visiting.",1
+"Room smelled of smoke Very basic motel. Remodeling now. No elevator. Far from buses. - This Rodeway Inn was recently converted from a TLC. For some reason the people who worked there wouldn't admit it had been a very recent change. The lobby has been retiled and the halls are being repainted. Breakfast was very basic-although a it included a waffle machine. The whole hotel is supposed to be non-smoking, but we were uncomfortable because... More",0
+"A quiet hotel in a quiet town. - After we went to the Packer's game on Oct. 11th, we went to Algoma and stayed overnight at he Hotel Stebbins. We usually stay at motels when we are traveling and stay somewhere right off of the freeway, and usually a chain location. This is a sweet old hotel that has been kept up, but still has lots of charm.... More",2
+"Dump - Do not stay here. Filthy. Sleep in your car if you need an alternative. The board of health should close this hotel down. The manager was rude, the rooms were filthy, smelled like smoke. Would not even sleep under covers.",0
+THE WORST EXPERIENCE - I don't recommend anyone to stay there! Because this is the most awful hotel in Wisconsin Dells! Poor service! Disgusting rooms not clean! Noizy! hole on the walls! Don't visit this hotel! NEver ever ever,0
+"Very disappointed - We were very disappointed in this hotel. The cable was out our entire stay, the pool was not filled (in july) and the bar/restaurant was closed. We wernt told about any of this. Was not worth the amount we paid. Very disappointed!",0
+"Roach infested Stay Away - I have stayed at many hotels this is my first time going to bed with a roach on my wall it was disgusting, the first thing I do when I arrive I disinfect my room getting ready to settle in for the night 11:00 pm after a 9 hour drive, I get up to use the bathroom go to the... More",0
+"Visitor to DC first time - Fair price for location...clean, new looking. I'll do it again...great free breakfast",2
+"Free Lyme Disease!! - I gave this a 'this room is great for free wifi and sightseeing' review because there wasn't an option for absolutely nothing. We did have wifi, and we got to see a few drug deals in the parking lot, so that could qualify as sightseeing. The room itself was acceptable, the beds were clean, however, they should rethink their free pet policy as our room had ticks, and so we left, after being there two hours. The pictures on hotels.com are NOT pictures of this hotel. The staff was amazing...refunded our money, very apologetic, absolutely outstanding customer service.",0
+"OK in a pinch! - Very basic hotel. Adequate if all you want is to sleep, especially if only for one night. Reasonably clean, but not great. Old and in need of renovation. Location is pretty good, adjacent to a restaurant/bar and close to stores, restaurants, and attractions. If you have the budget, you may wish to spring for a better hotel there are several... More",1
+"Will never stay here again - Service was terrible, could not get any one on the phone to ask questions, there was only one GSR in the lobby. the breakfast was cold, room was dirty, floor never vacuumed, only one bar of soap, only one set of towels of each size",0
+"Just passing through - This was a nice place to stay. Other than the lady at the front desk being a little grouchy, I have not complaints. The room was clean. Bed was very comfortable. There were not noise issues, it was amazingly quiet. I would stay there again.",1
+Thank you Lilly awesome stay - Great staff and service ....Kudos Lilly Comfortable rooms and in walking distance to stores and eating places which make it a convenient location. Easy access to highway and convenient for airport and cruiseports,2
+"Wonderful! - Hands down, the best hotel I've ever stayed! Helpful and friendly staff. Cozy and well kept rooms. The atmosphere is warm and inviting. Also, very easy to get to. The wait staff at the Irish Pub attatched to the hotel makes you feel a part of their family. I can't wait to come back!",2
+To Hot - The room was to hot and no remedy was offered and the service at breakfast was inadequate. At 4 a cup I expect my coffee refilled without having to chase down a waiter. (We were the second customer in the restaurant that morning.) The same is true of water refills.,0
+"Could easily be so much more. - Dirty carpet, dirty bathroom flooring. One light out in the bathroom. Poor lighting in the room bathroom for applying make-up. Wall of windows should have black out curtains and shades. Walking in tot he cornstalk it smells like Pot Smoking 4 days out of the 6 we stayed.",1
+"Heaven!! - We were in the area at another hotel which we found was under construction, frustrated and upset, we called Seacrest and were able to book a room last minute. The room was ready and we were told just to come in (10am), able to transfer hotels, get settled in early in a beautiful room and enjoy the gorgeous hotel, their... More",2
+"A wedding hotel - avoid - I have had to stay here quite a few times over the past few years. Staff nice, room clean, nice beds,etc,etc. BUT. Terrible acoustics mean you hear everything. And as they have wedding parties every weekend you have to suffer noise and disruption from wedding guests staying in the hotel. Up until 5am at times. No sleep for me. Smoking and drinking outside the front lobby, and no one to stop them until I phoned at 2am to complain. Where is the noise coming from , I was asked Right in front of you , I said. They need to MANAGE this. Not put non wedding guests on floors with guests, and they should put polite notices up about noise. During the week fine - but avoid the weekend unless you like being kept up all night.",0
+No ice machine. Need update bedding Blankets - Pillows are uncomfortable Spotted babies cockroaches in kitten. No utensils. So prepare to bring things you need.,0
+"Accommodations for a wedding - Very much enjoyed staying at this hotel for a wedding in Madras. Perfectly located off highway 26. Check-in was efficient. Big lobby area in mountain-interior style. Rooms are very spacious with lots of electrical sockets to plug in iphones, tablets, laptops. Free wifi was available. They have newspapers at the front desk for the guests. They have a restaurant. What... More",2
+Decent Price for Spring Vacation - We stop here often if we cannot get a decent price in a WDW resort. We stayed here on our way back from the Masters golf tournament. After driving 8 hours from Augusta we tried to check in at 2:30PM but were told check in was 4PM and they had NOTHING available at that time. Desk clerk said she would... More,0
+"Convenient hotel to Fairfax City - The room was fine, with two exceptions: I was placed in a room adjacent to the elevator shafts, and the wall air conditioning unit was excessively noisy. Consequently, even with ear plugs, it was not easy to get a good night's sleep for me. The A/C unit was easy to turn off, but it would have been difficult to prevent guests from using the elevators!",1
+"rude customer service - I was extremely disappointed in the customer service I received from the wait staff for breakfast, it was the managers wife which is even worse, she was very rude and nasty, it was the way that she told us that we had to have shoes on our feet to be in the breakfast area which it was not posted anywhere,... More",0
+"Awesome - Really nice hotel, clean, big room and less the 8 min from the airport",2
+"Hits all the marks - but not fancy by any means - The rooms were clean, servers and front desk very courteous. A little expensive at 105++ a night but not bad. Rooms were older - carpets worn. Breakfast decent but not all that good. I would certainly come back (and recommend) as it had comfy beds, working AC and very nice staff.",1
+"Quick Beltway getaway - Decent hotel to stay, fairly close to DC, close to the Beltway",1
+"Execellent Hotel! - Excellent stay! The room was beautiful, comfortable and clean. Sheets were crisp and very white. Food was superior to the usual hotel fare. Plenty of seating and newspapers available to enjoy breakfast. Staff was super friendly. Whole experience was very pleasurable. Will definitely stay here again.",2
+Nice budget Inn - This is good and clean budget motel. The room was clean and the staff was very friendly. There are places walking distance to eat. We just stayed one night but if in Medford Or. again we will stay again.,1
+"Really ok. - For the price this is a well located hotel with spacious rooms with free coffee and breakfast. You'll need a car in California so with that in mind this location is close to Victoria Gardens, Rancho Cucamonga's premier shopping and dining destination and is about 15 minutes from Ontario Mills retail mall. The room was clean and quiet with no... More",2
+"Bugs - Checked out a day and a half early due to bed bugs. No other vacancies there, but I don't think I would accept another room there anyway.",0
+Quaint Motel On The Edge of Town - After reading the reviews about the Alpine Motel we decided to spend a night there on our way back to Canada. We arrived shortly after 5:00 pm and checked in to our room. The owner was quite pleasant and answer questions concerning dining and the weather which was very helpful. There was a small fridge and a microwave in the... More,1
+Don't pick this place for the free breakfast. - Breakfast was awful the one time we had it. All of the days prior it was closed earlier than it was supposed to be. We were put in a room with a bucket catching a leak and then they moved us right across from the elevator where we could hear it ding all night. We won't stay here again.,0
+Vacation - 2 adults and 1 child the 4th floor. Very clean throughout the room hotel. Staff gave lots of suggestions for places to eat places to visit. Free breakfast until 10am lots of choices. Would definitely stay here again.,2
+"Adequate Lodging with Olsen's Pastry Perk! - This is an older property with very limited parking. Since the town of Solvang is easily accessible by walking, most lodging is convenient. The rooms were clean and decor is basic. The refrigerator didn't keep things cold (even at max), but there is an ice machine. The air conditioner was an older model and very loud, but did cool the... More",1
+To old - The room is to old..,1
+"Friendly Staff - During my recent stay at the Hilton I was disappointed in the cleanliness of the room. However, the staff made the correction and re-cleaned the room. I had a great stay, the food was great and the restaurant staff was wonderful. Overall the stay was nice and the hotel was quiet.",1
+"Unprepared workers - When I first walked into the hotel(at approximately 15 minutes after check-in) there were about 3 or 4 employees sitting at tables and chairs at the entrance. (This was the common area where the continental breakfast is served). Upon check in I was told there were no rooms available. The employees had not finished cleaning the rooms. I am from NJ and was in VA for the weekend. The front desk clerk asked me if I had anywhere else to go while they had the opportunity to finish cleaning the room. The check in time stated on my reservation was 3:00 p.m. Apparently, the hotel did not receive this message. Eventually, I was able to receive a room. However, I definitely will never stay at this hotel again due to the bad service received at check in and for the attitudes of some of the employees.",0
+"Great hotel, amazing beds - Great space and the bed was heavenly. The only critiques I had were the fact that I had to pay 15 for wifi and there was no room service, both of which surprised me about a hotel at this price point.",2
+Disappointing room and stay - Paying full price while hotel is under construction is not acceptable...newly renovated room was mediocre at best...room only had one chair...no lounge chair ...previously provided when staying there...furniture was cheaply built and made...cleanliness of room was at best just acceptable...found things left behind by former guests...dirty floor...bed was comfortable however...breakfast was just OK...nothing to rave about and certainly not a selling point for me to stay there...staff was very friendly and informative however...would hesitate to stay there again...very disappointing for sure...,0
+"Best Location for everything NOLA! - This was our first time visiting the city of New Orleans. The Omni was the PERFECT hotel. It is in the middle of the French Quarter, but not on crazy Bourbon Street. (You NEVER want to stay on Bourbon Street!!) The hotel was clean and elegant. Our room overlooked Royal Street, which is a beautiful street lined with art galleries,... More",2
+"Wouldn't stay here for free - I stayed there for a week on a business trip. I wasn't looking for anything special, but The hotel seemed rundown. I didn't realize that that the corridors were external, which isn't a huge problem, but they were painting them while I was there making it inconvient to get around. The room and bathroom were shabby as well. What really did it for me though was when I packing to check out on the last day I found a small broken piece of glass tube under the bed. Curiousity got the best of me so I took it the training class I was finishing up and asked a police officer in the same class what looked like to him. He said that it was a piece of crack or meth pipe.",0
+"Trip advisor let me down! - The place is run down and old the only thing it has going for it is the balcony off the room but even that isn't anything special. They say the bathrooms are updated! Certainly not by my standards! I am extremely disappointed and wish we could leave now, I would consider this place dumpy the bar area smells and is... More",0
+OK Hotel - My stay was OK but could have been much better if the hotel was pet friendly. The maid didn't speak English so couldn't understand any requests for normal room amenities.,1
+"Hotel Nightmare - Needs Improvement,Our room had a odor, the toliet leak, the room was not clean that well.",0
+"Great staff, breakfast and room - This is one of the best employee and breakfast experiences you are going to get in the Lacey area. I have started to choose this over more opulent places if I am allowed to choose it for work. The staff are top-notch friendly and the breakfast is one of the best I've experienced.",2
+"Getaway - Great place to just separate yourself from the hustle of Los Angeles. They over exceeded all expectations. When you're at the restaurant order the Cubano Sandwich, and do consider the options for dessert. We missed out on the dessert part because of the cookies at the Front Desk. Thank you so much for the upgrade to the balcony view. It... More",2
+Almost perfect - The bell hop and guest service was good until after I checked in and shift change I asked the next one on duty of there was room available and she said no for more family was gonna get a room there while sitting at the bar I watched a couple walk in off the street and ask if there was rooms available and low and behold they were rented a room,1
+Enjoyed it - My brother and i stayed here for an event in November and enjoyed our stay. The rooms are comfortable and have everything one needs. We felt ot was a great location for the price. Nothing fancy but adequate.,1
+"run down and dark - This hotel seems to be in the midst of a renovation. They said that they put me in one of their newly renovated rooms, so I would hate to see what the rooms looked like before. The textiles are new, but they should have invested in new mattresses and new AC units. The room felt damp and musty and I would have rather slept on the floor than on the deflated, old, lumpy mattress that they have on the bed. The rooms are extremely dark, even with every light on. I cannot believe that this is considered a 3 star hotel for Expedia. Definitely not! It feel like a motel.",1
+"Highly Avoid - The google/website description is very misleading. It is NOT a BB and the term in-room continental breakfast is a joke. The website boasts in-room breakfast of scones and fresh fruit, which really meant cold, (though good when microwaved) scones and two apples. With the owner living upstairs and a restaurant on site it would be very easy and convenient to... More",0
+"Good value convenient to the Metro - For the price, the hotel was satisfactory. However, we had an extremely long wait at night for the shuttle van a the nearby Metro rail station despite giving more than 15 minutes (the requested amount of time) notice and making repeated followup calls. Also, the lone elevator was out of order throughout our 3-evening stay - making checking in and checking out more difficult.",1
+"Didn't exceed expectations.. - The room was small. Not what was expected for 340.00 a night. My debit card was charged twice and took days to get it reversed. Manager was helpful, but did not offer any other discounts on stay even though it was their fault.",0
+Ok for the money - Our first impression of the hotel was a little sad. The front entry is very plain and not well lit. The lobby was clean and decorated nicely as was the room we stayed in. It smelled fresh and clean. The room needs a light by the door. Very dark in that corner of the room unless the bathroom light is... More,1
+"Great place to stay for the money, but don't count on the complimentary breakfast. - Bad: Complimentary breakfast. Good: Location was great, right where we wanted to see some attractions. Free breakfast was a little misleading, (just say appetizers, and fruit basket). But overall, would definitely recommend, and stay again. Staff was good, and room was quiet.",2
+"Good service but broken things - The hotel would not. The hair dryer was broken. The cable was out in the area. However, when we caller for service they came to repair the toilet and the hairdryer right away.",1
+A stylish hotel with convenient location - Bad: We had a deluxe double room which can accommodate up to 4 persons. We had three adults. The bed was a bit small for 2 persons and we couldn't add one more bed because of fire restriction. Good: I like the clean and simple design of the room. Beds are comfortable and the room is rather spacious. I also like the amenities. The location is also good - Bart station is round the corner and the shopping area is just next door.,2
+"comfortable stay at a convenient location - Stayed for 4 nights. Hotel is located in a shopping plaza with lots of dinning options, and right off the highway. They are a bit slow, but they try to give you a good service. Breakfast offered enough / standard variety. When it was busy, one person wasn't enough to keep up with the demand and clean up. Pool was... More",2
+Construction across the street 24/7 NO SLEEP - Hotel is nice. Well it's ok. Staff is nice but the construction is 24/7. It's 3:40am ant the cement trucks (3) are working non stop so you hear the diesel running and the back up beeping non stop. I understand there building condos so fault on the hotel but no sleep. Call before you book make sure the construction is... More,0
+A true gem in the heart of Santa Monica - I booked The Shore Hotel for a weekend stay after a Convention in Las Vegas. I found the hotel on Trip Advisor and after reading the very favorable reviews I decided to book it. When we arrived it was exactly how it looked on the website and right across the street from the beach. Upon check in our room as... More,2
+"The hotel was built in the early 1900s and it shows - This hotel is in need of a massive update. The rooms were clean however quite dated, they had flat screen HDtvs with no HD channels, the tubs had numerous areas that had been patched but they in reality needed to be replaced, the toilet in our room had a permanent orange/brown stain throughout the bowl and the grout in the... More",0
+"Overnight stay - Even though the building is older, it was devorated nicely for the holiday. Room was clean. The gal in the breakfast nook was super attentive and friendly.",2
+"Decent place to stay - We recently spent one night at the Best Western in Lake Placid. It is conveniently located near the center of town, across from the skating arena. The facility is adequate, and offers a complementary breakfast. The parking is very difficult and it is not easy to get an SUV out of the parking lot area.",1
+Not a good stay! - The room was dirty it was hair everywhere the counter and table was sticky the shower made a really loud noise when you turn it on just not a good experience,0
+Excellent - We had a very pleasant 3 day stay. Would stay here next time my family and I are in town.,2
+"Cozy, great views, but overpriced, cabins need some updating, and inflexible (unfair) policies - I have now stayed here for 3 seasons-2013, 2014 and 2015. Not sure I will return next time. The front desk staff have ALWAYS been terrific and helpful, friendly, but the owners' strict adherence to some polices that are not really reasonable given choices provided elsewhere are at issue. Add to that, the fact that the furnishings, while adequate, are... More",1
+"Nice facilities, bad rooms. But clean - The hotel was clean and neat. Staff was friendly. But it looks like a work in progress. The floors were basic concrete with no tile or carpet, the room only came with a small rug. The toilet was clean but didn't work too good. The fan in the restroom was very loud and about to fall apart because of some missing screws. The hot water took a very very long time to start coming out. And lastly, there was a big water leak in the last day that came from the ceiling in the restroom. We woke up to find a soaked floor and soaked toilet. Breakfast was good and the lobby was really nice. The pool area and the whole outside was nice as well. Now they just need to fix the rooms so they can match the rest of the hotel. I wouldn't stay there again only if I knew the rooms have had good work put into it.",1
+"Nice, but not baby friendly - We booked our room through expedia and it lists cribs as available. When we checked in however we were told they don't have cribs. Super disappointing when traveling with a 1 year old.",1
+"Average hotel - Average hotel. Staff was nice. Hotel is a little bit dated. A little far from Chattanooga, but located in pretty area. No drinking water provided with breakfast. Pool water was very cold. Contenital breakfast was average.",1
+"Had potential - I stayed here with my family and the facility is outdated, the entrance smelled horrible. They didn't have an HDMI port for the tv, no extra comforters, the beds were a little uncomfortable",0
+Sweet sweet serenity - Amazing place. Everyone was extremely warm and welcoming. We've stayed at some top notch places and this is definitely in our top 2. Great for a romantic getaway or take the kids along as we did. Had a couple stuffed animals waiting for our girls upon arrival. Can't wait to go back.,2
+"Nice and new - We have driven by this property several times on our way to and from the Gulf Coast...even watched it get built. We were coming back from FloraBama with our 3 year old granddaughter and decided to splurge a little and take advantage of this Hotel and it's indoor/outdoor pool. Everything about this place was 1st class...good check-in with Toni, nice... More",2
+"Bliss - We stayed at the tower suites and it was heaven on earth! Great service wonderful view from room and amazing facilities. 4 pools to take your pick and a vibrant casino. Shops, restaurants and bars- all you need!! Highly recommended for a treat!",2
+"A+ - Everyone was helpful, the area was easy to get around and the hotel was very clean and nice.",2
+nice to sleep in - The experience was ok. It was nice hotel . Staff was pleasant.,1
+"Good stay - Bed was comfortable. Room needed good, deep cleaning. Walls scrubbed. Surface was pretty good. Staff was friendly and welcoming. Checked in after dark and the area was not lit up very well. It was quiet too! Thankful! Breakfast was ok. Good waffles.",1
+Sucks - Guest services was amazing. The condition of the hotel left much to be desired.,0
+Wingate in OKC - I seemed like the Hotel is under going renovations. The road in front of the property is under going serious construction. One of the exterior doors to the Hotel never did not open from the outside. The air conditioner in the room was so noisy I did no sleep well the first few nights. The first day the maids failed to clean the room. We had to go to the front desk to get clean towels.,1
+Rude manager name RICK - I called to make a reservation to book for two days to attend for a convention and spoke with Rick. While he's taking to me I told him about the special package I wanted to avail and he said he will put me on hold for just a seconds. Guess what 25 minutes on hold so I called on my... More,0
+"Modern Accomodations - I used to live in Phoenix and I recently moved away. I love this area because of the restaurants and places to drink. I stayed here for a wedding that was at the Phoenix Art Museum and couldn't be happier with my stay. The hotel is very open and has a modern feel. The bar and restaurant are has covered outdoor seating if you want to enjoy some rays while enjoying a bite to eat. The Vietnamese Iced coffee drink was my favorite at the bar. The pool was on the smaller size and there weren't that many loungers to lay on, but there was good sun and good tunes. The studio room was modern, had a ton of towels, 2 bathrobes, and 2 slippers. The room is what I would want in a studio apartment with a comfy bed, a place to sit and drink coffee, and a desk for doing office-y type stuff. I don't like putting my clothes in drawers, so it wasn't a problem for me that there weren't any drawers or cabinets. A lot of places to hang your suits/dresses if you're in town for business or a wedding. Thank you so much for this awesome review. We hope you will choose us again when you make it back it to Phoenix.",2
+"Great location in a nice area of Suffolk. - Each time I've stayed, the rooms have been clean and comfortable. However, there was no record of my reservation on 2nd trip (made through Expedia), and on recent trip overheard conversation with another guest experiencing the same problem, and his issue was not so much with the lost reservation as with the attitude of the hotel staff. My experience on trip 2 was similar but not quite as contentious. Most competing hotels do not charge for breakfast. This one does.",2
+Stop along the way. - Short overnight stay. The staff was great. Very friendly and welcoming. The hotel is a bit dated and in need of a few fixes. Tub and toilet are is very small. So small the door hit the toilet when closing. Overall this was a nice stay. Bed was comfortable. Lots of room space and dog friendly. I would stay here again.,1
+"nefasto - Los colchones no son comodos, solo trabajo un elevador, las toallas curtidas, el aire acondicionado no se pudo regular la temperatura.",0
+"Stay Away - I was traveling in February 2015, was tired and stopped at this terrible place. The front desk lady was very kind and quite understanding when I requested my money back. The room was full of roaches, E V E R Y W H E R E! Left running, kept driving.",0
+"A few hiccups but convenient and acceptable - We made a reservation for a King room. Upon checkin, we were given a key to a 9th floor room. To our surprise, when we opened the door, it was a room with two beds. Back to the lobby we went to inform the staff and be moved to another room. The next room we were given was on the 5th floor. Upon entering, the tv was on, one of the TWO (again) beds was unmade. Carried all of our luggage back down to the front desk AGAIN to be moved. We were then upgraded to a suite in the seventh floor which satisfied me and made me much less angry. The room was very clean and a great size. When we went to the simon area at night to eat, we stood at the deal for ten minutes while the staff only looked at us. I finally walked over to someone and asked about eating and they informed me they were closing in 3 minutes. Would have been nice if one of the waitresses came over to inform us they were closing instead of just looking at us stand there waiting to be seated.",1
+"AVOID! - This motel is dated and extremely dirty. Everything about this place makes me want to RUN away as far as possible. The carpeted floors were very dirty and were NOT vacuumed. You could see fingernail clippings and food particles, just to name a few. There was a dirty towel and someone's sock right behind the dresser--this will let you know... More",0
+"Poor service, Needs cleaning - My daughter and I stayed for one night. I checked in around 8:00 PM and no one was at the desk and there was no bell or any other way to notify staff we were waiting. After a short wait someone came in from a side office area and checked us in, but made no acknowledgement that we were waiting. Shortly after we got to the room I picked up the remote to turn on the TV and found the back cover for the batteries was missing. I pressed the power button on the remote and the TV did not turn on, thinking that because the cover was missing it was the batteries. I removed the batteries and put them back in but that did not work. I then tried to turn on the TV directly and still no power. After tracing the power cable I found that it was unplugged. The power cable would not reach the wall outlet so I plugged it in to the desk lamp on the counter next to the TV. Later that night I saw what looked like a roach crawling on the wall in the bathroom. The bathroom was the size of a small closet where the door had just enough clearance to open before hitting bathtub. There was maybe 3X4 floor space in the bathroom itself. The bed was extremely soft.",0
+"A 363.00 night at this Comfort Inn! Yes! this was the room rates for 2 queen beds! - I was checked in by a young lady who did not welcome me and was talking to other staff while checking me in. She gave me a room key that did not work. After traveling 400 miles by car that day...and having to carry my luggage to my room, this was not a pleasant experience. I returned to her...she did... More",0
+"Nice hotel with great location - I was extremely happy with the location of the hotel, it is located in the heart of historic Charleston with everything within walking distance. The hotel was clean, staff was friendly, and the decor was charming.",2
+"Rough, but I'd still come back - Stopped here on my way back to the west coast. Little did I know, I ran into construction on the off-ramp and the intersection just before the hotel. Not their fault. The lady at the front desk was extremely friendly. Although I saw a few dead bugs in the stairwell at the end of the hallway I would definitely stop... More",1
+"essentials missing - no soap,",2
+"Yes, I will stay there again! - The hotel was easy to get to with smiling welcoming staff. The room was Clean and ready for use. I'll return there when in town again!",2
+"Breathtakingly Incompetent Staff - The hotel clerk checked someone else into our room and we were awoken in terror at 1 am by someone attemping to enter our room (their key opened the door but we had the slide lock closed). Never had a problem with Microtel in the past, but this was so far beyond unacceptable that we'll never stay at one again.",0
+"Not a great place - This place needs updating. The room had a foul odor. Sink wasn't working properly. While we were away during the second day, the staff emptied out the refrigerator. Don't know why they did this as our stay was for 3 days. Completely unacceptable. Will not stay there again.",1
+"Magnificent stay ***** - I absolutely positively enjoyed my stay at this hotel, I highly recommend it. That guy John W. At the front desk is the greatest love his positive energy and his enthusiastism he made my day. The price is definitely right!!! Rooms are very spacious and well put together...I'll definitely be back",2
+"Under construction - Be aware that this hotel is currently being renovated. My room itself was OK, though the bathroom didnt seem like the renovation was finished. Poorly installed sockets and a cracked shower unit. The peephole on the door wasnt complete and had a Kleenex stuffed in it. I assume the construction also affected the breakfast, which was way below the style I expect at a La Quinta. Rate was too high for the level of room and breakfast provided. Dear Traveler, Thank you for taking the time to post a review on behalf of your stay with. We apologize that some of the renovations were taking place during your stay. It is through your feedback that we are able to improve what we do. It is our hope you will come back and see us again. Sincerely, Vickie W.",1
+"Friendly staff - Bad: Hotel should be in the motel category considering the room we've got. We had cockroaches in the bathroom and the small fridge was very noisy. Very basic breakfast canned food, nothing fresh. Definitely, it doesn't worth the price per night. Good: Friendly staff",0
+"Really a Nice place with lots of potential. But nothing worked.... - Bad: Spa (No pool and No available time). Breakfast. Good: Breakfast wasn't ready. No coffee, no plates, nothing in the hot thing. Really a disapointment.",0
+"Location was near sightseeing. - Bad: Parking was expensive at 62 for 1 night, and o thought it was included but it wasn't. Good: Location was near sightseeing.",2
+"Beautiful lobby, great pool, best pancakes I've ever had. - The staff (front desk, restaurant and maintenance) are all friendly, warm and very helpful. The restaurant is average for dinner, but serves the best breakfast I've had in a hotel (ordered from the menu). The pancakes still haunt my dreams! The room had a number of maintenance issues, which were promptly addressed by the hotel as much as possible. I... More",1
+Bad service - after reservation the clerk refused to check my workers because they did not had a credit card at the time and refused to get my info the person that book the hotel for the requirement credit hold.,0
+"Friendly and comfortable! - All was wonderful, courteous staff, good choice of breakfast items, clean and quiet. Was surprised that the room thermostat would not respond to my setting, it was programmed to a pre-set temp which was a little too warm for my liking.",2
+Disappointed 2nd visit did not match prior visit - The rooms had 2 double beds instead of 2 queen beds and there were no available cribs or cots for our room. The TV in our room did not work. Other guests were quite loud into the night.,0
+"Nicest motel I've ever stayed in... - The new Best Western Plus motels are my favorite! Modern decor... Very clean... Your normal free breakfast. They seem to be even better quality then some holiday Inn expresses. Highly recommend, it was a real treat.",2
+Do not recommend ! - We made our reservation in advance. When we arrived the lobby was very cluttered and dirty . We checked in and paid cash for our rooms. When we entered our room it had a very bad odor. I pulled the bedspread and sheets back and there appeared to be some type of small bugs. The sheets and bedspread either were... More,0
+"Don't think we'll be returning. - We were not impressed with this hotel. When we reached our floor, it smelled like mold. The rooms were outdated and the bed was extremely uncomfortable. You could hear EVERYTHING coming from the hallway, so it was extremely loud. On the good side, it was a bonus that the beach was not crowded and that the rooms were very big.",0
+"Great location in SOMA, new property, friendly staff. - Good: Great location in SOMA, new property, friendly staff.",2
+Disappointing. - Bad: Room and bed were tiny - not even a queen bed. Bed took up most of the room. Breakfast was coffee and a bunch of cold bagels. Bathroom was also tiny. Not worth the exhorbitant price at all. Good: Location was good.,0
+"Comoda. tranquila, - Como otras veces en este hotel. Tranquila y comoda, a pesar de la lejania y largo viaje en metro. Caminar desde la ultima estacion de metro hasta el hotel, se hace agradable y cerca de alli hay lugares para comer. Si no te gusta caminar, tienen shuttle bus y vas y vienes en el. Diversidad de opciones de comida. El precio es una buena razon para esto. Es barato a pesar de la temporada.",1
+"Update needed - Location is good if you are going to the Disney Resorts.Good price. Repairs are needed though. We had some issues with toilet running, tub faucet dripping, bolt lock broken and missing. Sheets and towels were clean. Microwave and little fridge in room with 2 queen beds. I would try it again.",1
+I would return- to the 1st floor! - Stay downstairs- no elevators. No bell hops. No amenities- BUT great location within walking distance to everything in The French Quarter. Historic and beautiful. Hope someone will restore great old home to better amenities.,1
+All the staff was genuinely friendly. - Good: All the staff was genuinely friendly.,2
+Don't waste your money - We had a king suite with sleeper sofa for three adults. We arrived at about 1'0:30 pm tired from our trip only to find out there were no sheets or pillows for the sleeper sofa. It took two trips to the desk to get what we needed. Then we discovered that the sleeper sofa was hard as concrete. Folded it... More,0
+"Don't judge a book...... - Stayed two nights over parents weekend in October. The bleak exterior and entrance was a little off-putting, so we were pleasantly surprised by the size and condition of the room. The heat wasn't working, so it was pretty cold, but it was obvious they were doing their best to fix it so we toughed it out the first night. They supplied a space heater the next morning, but then moved us to another room (just as clean and comfortable) the second night. The hotel was full but we never heard our neighbors. Bathroom and breakfast were basic. Staff was friendly. Odd-numbered rooms face rear/away from street and parking lot. Recommended for quick stay.",2
+Nice hotel but a lot of hidden fees. - I was charged twice for my room and when I checkout thereally is another charge to my account which they could not figure out.,1
+"Accommodating! - Was supposed to be in the nicest room of the hotel due to point. But, accommodated us with a balcony view, comp. champagne for my birthday which was extremely nice of them! The location is right next to fountain blu so is upper miami beach. The food buffet was awesome!!!!! Everything still warm and all. Good serving times!",1
+Great place. - Nice and clean compared to allot of places out here. Great staff.. Next time we come out here we will stay here.. The bathrooms were very clean and the rooms were not too hot or too cold. Like I said will stay there from now on..,2
+This was an average hotel not bad for the money. - Our stay we very brief -- only overnight. It was average. Nothing negative.,1
+"Best Staff caring/customer service in Charleston, and location, location! - I would rate this hotel 4.5 stars. Overall an excellent stay, highly recommend and will return. PROS: *Great location. On meeting near market and various shops. East Bay few blocks away, and King Street (shopper's haven) one street over! *5 star kind/caring staff with over the top customer service- even on xmas when they worked instead of with families. *... More",2
+"From Bad To Worst! - This is my second stay here this year. Unfortunately, things have gotten worse. Sunday check in no towels. No shower curtain. No working ice machine in building one. Ice only available at the front desk. Seriously, my room was on the 4th floor at the end of building 1. By the time I got back to my room the ice... More",0
+"I loved the decor. - Bad: I didn't appreciate the attitude of a few of the female employees in regards to the nightclub. I also would prefer a little more variety in the DJ's music choice. It seemed like ALL techno versions and sometimes we just want to hear the ACTUAL songs mixed. Other than that, I loved the property. Good: I loved the decor. Everything about the hotel from the lobby to the room was fantastic. The wood floors, the floor-to-ceiling windows, the shower overlooking the bedroom... PHENOMENAL! I loved the modern, but still comfortable feel. All employees I came in contact with had fantastic customer service skills with the exception of a few in the nightclub. Overall, this property is definitely on my list of Chicago properties as we visit often. Next time we will try out the spa as we didn't get a chance this visit.",2
+Great Little Hotel - My son and I recently spent two nights at this hotel and really enjoyed it. The only downsides are that a larger hotel was built right next door and it hides the building and that it will be torn down in about a year to build a bigger hotel. That's a shame because this place has history. Our room was... More,2
+no recomendable - no hubo agua caliente ninguna de las 3 noches que nos hospedamos. Nos quejamos reiteradamente con el gerente y no brindo ninguna solucion.,0
+"Okay... - The hotel was average. Rooms were ok. The tub and toilet didn't look as though it had been cleaned. And my bottom deadbolt wouldn't lock. I went to the front desk twice to ask about it, but bith times the desk was empty. Television in tbe room was average, but no indication of what channels were available. Also the two... More",1
+"3 Stars should be much better than this.. - Very disappointed...this is a 3 star It is a 40+ year old hotel they are trying to bring up to date. I commend them for trying to make improvements, but the workmanship was very shoddy and unprofessional. The tile in the bathroom was only 1/2 grouted. The shower faucet was hanging by a screw coming out of the wall. Dried paint was all over the bathroom floor where they painted the walls after laying the tile--without covering it--or cleaning up after. Ceiling texture was all over the light fixtures and mirrors. Lighting in hallways was dark and scary.",0
+Siisti hotelli hyvll paikalla - Aamiaisen puuttuminen ihmetytt ?,2
+"Best Madras has to offer, but needs improvements - Stayed for 1 night, and the lobby and breakfast area are beautifully decorated and nice. Easy to find location with plenty of parking, but parking can be a hike if you dont get there before rooms fill up. Room was put together, and looked nice, but fan didnt work in bathroom, towels were slightly tattered on edges, and curtains didnt... More",1
+"Not my favorite - Overall, it was okay. First it was in a sketchy neighborhood. The hotel was old but clean. The room itself was nice. Comfortable king size bed with a fold out chair. They had a decent breakfast spread. I was disappointed to find that the boiler wasn't working, after I booked the room. No discount or compensation was offered.",1
+"Great room - The room was great, but breakfast was not great.",2
+"It's okay. - We came to visit our newborn grand daughter and wanted a place to stay on the beach. This is a refurbished hotel, looks like they were going for an Ikea look and it is really ok. Not bad not great- just ok. The parking was kind of an issue, but we did work it out. It is on the beach... More",1
+"Music Festival one night stay - This was a clean and very acceptable basic motel. We got in late, went to bed, showered in the morning and left.The owners were friendly and easy to deal with.I would definitely consider this motel for a subsequent visit.",1
+"Nice hotel - We were passing through. After searching trip advisor reviews we chose this hotel because it is pet friendly and we had our tiny dog. The bed was comfy and room reasonably clean. Did not eat breakfast. Not much choice there.Thank you for staying with us! We appreciate your comments and look forward to your next stay. Be sure to follow us on our facebook page, Days Inn of Ellis.",1
+"Just okay - First off, the bed was super comfortable. But... Room cleanliness could be better, linens stained, breakfast worse than most, on the very end of strip bordering sketchy neighbors. Lots of other choices in area.",1
+"Loud people all hours of the night ,classifed as hunters motel should be drunks motel. - It's a shame that I didn't do more research as far as the definition of a hunters hotel . It kind of ruins my Outlook on the town of Benkleman,Ne. Which has more good people than bad but do the loud,drunk,yelling,screaming so called hunters need to be located at this hotel Not worth the stay beware anyone wanting... More",0
+"Just skip it - Bad: Not clean, nothing worked, noisy, old and worn-out. Good: Nothing",0
+"No frills - Don't expect anything other than a fairly decent place to sleep. When we checked in, the two coffee pots were empty. We asked for another pillow and were told one would be sent to the room. We never got it. There is no tissue (Kleenex) and don't expect complimentary shampoo and conditioner. In the morning when we checked out, the coffee pots were still empty. Having said all that, the room was clean and bed was pretty comfortable. Bathroom was clean and shower was hot so if that's what you are looking for, you will be satisfied.",1
+"Decent oceanfront room for a short weekend stay... - Hotel room was nice. My only complaints was no extra bedding readily available in rooms closet, as I am used to at other hotels and the restaurant inside of hotel was over priced for the limited amount of food options it had.",1
+"Great Hotel, Great Location - This was our second stay at a Drury Hotel and we were impressed once again! The rooms were clean and fair sized, check in was easy and quick. The free drinks and evening snack are such a great feature and you could honestly make a meal of it. The pool is close to the food/beverage area so it is convenient... More",2
+"Great service! Lovely place! - I came out to the club recently with some good friends of mine. The resort is beautiful! I loved all the amenities. And everyone was so nice! I was helped by Alex, Hunter and Leo. They were very kind and helpful. We will most definitely be coming back! :)",2
+"Not bad for the price - We stayed here for 4 nights while enjoying Washington DC. I had read other reviews of Mid Points before booking so I think I had a realistic expectation. I have to agree with most of the reviews the service was outstanding, the breakfast was awesome and the fitness center was clean and spacious. The website does show a pool, however it does not exist so we brought our suits for nothing. Our room was clean, updated and repaired, but the evidence of previous extensive water damage could still be noticed. It isn't in the greatest part of town, but not as bad as Minnesota Ave. The biggest plus for us was the free shuttle to the Metro station which saved me a ton!",1
+"Good value - Basic rooms, nothing fancy, but clean. Decent breakfast included.",1
+Great stay and good breakfast. - The hotel is up to date and very clean. The rooms have flat screen televisions and new beds. The staff is very helpful and had many good recommendations for good food nearby. The breakfast was of good quality and had good selection. The managers reception on weeknights was also a plus!,2
+"Pretty good place - would stay again - We stayed here for a trip to Disneyland. The good: 1 bedroom suite was very large. The bedroom area was small but the living area was huge. Great working/desk area and very nice kitchenette with a nearly full sized refrigerator, small stove, microwave, etc. Some things were recently renovated and looked very nice. The staff was great, helpful and friendly. Location was great, lots of stuff nearby, on the ART route to Disney and close to freeways. Breakfast was small but a decent selection - the waffles were really good and they had trays so that you could take food back to your room. The bad: some parts of the hotel have not been renovated, so there is a mix of new/nice and old/run down in the same room (i.e bathroom counters were nice, but the rest of the bathroom was dated. Old dresser in the bedroom, but tv's were nicer. The carpeting was old, and the door to the room was worn and actually had some non matching paint spots covering some type of damage, but the kitchenette was very nice as was the desk area and newer cabinets that were part of the desk area. For having a large living space, there wasn't a lot of seating. So, there was a small sofabed, and a table with just one chair. It would be nice to have the table and 4 chairs so that if multiple people are in the room (a standard family) there would be places to sit as the couch would only really fit 2-3 people. the other bad was that while I booked the room using Marriott points and was told that they would only place a 40 hold for incidentals on my credit card, the system automatically puts a hold for 170 for each night of your stay, unless the clerk removes your card info and overrides the system. I didn't know this until i looked online at my credit card account. Fortunately, Sam at the front desk was great and got the hold for the first night removed and made sure that no hold was placed on the 2nd night. Still though, unsettling to have some unexpected holds on your account. I've never had that happen at any other marriott property. I also had trouble connecting to the wifi, it kept giving me an error that I couldn't log into the wifi with my room number and last name. But, it actually still connected me on all devices I tried, so I just ignored the error and it worked just fine.Martha C.Thank you for taking the time to review your recent stay at the TownePlace Suites Anaheim Maingate. We appreciate your kind words regarding your satisfaction with the friendly staff, amenities in the room, and overall location of the hotel. We pride ourselves on being able to provide you with a wonderful experience and we are happy to hear that you would return to the property on your future visits to Orange County.I apologize that you experienced a few issues during your stay, but am glad to see that we were able to resolve those during the few days you were visiting with us. Thank you for giving us the opportunity to WOW you in the future and please feel free to contact me directly if you have any further questions or concerns.-Adam",1
+"Don't - One room key didn't work, carpets in hallway and at door filthy dirty, as for carpets in room, due to color, not able to see as much, but, come on, if outside door is visibly stained and dirty, what's expected inside. Continental breakfast ok. All night, as we checked in late, people,guests outside smoking and littering their cigarette butts all over. Don't recomend!",0
+"Rude 1st shift staff - Initially a was quite satisfied with this hotel until checkout time, I proceeded to the room containing the continental breakfast which was miniscule to say the least. I decided against the breakfast and grabbed my cooler. We needed ice for the the rest of the trip. A staff member yelled at me for doing this and said I was not... More",0
+Beautiful hotel - My tv wouldn't work due to no signal but everything else was great. Room was very comfortable and very clean. Complimentry breakfast was delicious and had more items than expected. Pool and fitness rooms were clean and nice,2
+"Highly recommended - Highly recommend this hotel! The check in was hassle free and informative, parking was great in the garage, very clean, super friendly staff, delicious HOT breakfast overall great hotel!",2
+"Amazing Experience - I stayed at the London in West Hollywood for a bachelorette weekend. There was a group of 16 of us and the London made sure we had a great experience all weekend. We had a block of standard two-bed rooms, as well as some beautiful one bedroom suites. The service was impeccable and there was great attention to detail across... More",2
+"old place - We have stayed at this hotel several other times and it has not improved. There are not many in the area and a football game at Penn State that weekend filled those up and raised the price quickly. This hotel is old, run down and lacks many amenities, but we slept there only and were gone during the days for... More",0
+Terrible hotel - The walls had unpainted spackle. There was a loose bulb hanging from bare wires in the bathroom. I told the front desk the bulb was a safety hazard and should be replaced but they didn't bother to fix it. I got the impression that they don't care about the condition of their own hotel.,0
+"Previous reviews generally correct - We chose this hotel based on location and cost. Traditionally we prefer hotels that have more comfort and amenities. The Pros:Location (is really excellent)QuietFriendly staffTasty restaurant downstairsThe Cons:The bed/bedding not horrible, but I just couldn't get a good night's sleepOur room smelled faintly of smokeThe elevator took foreverIt was all really just 'good enough.' It was the location that mattered most in the end. It was very easy to walk to almost all of our sight seeing destinations.",1
+"Good place to stay - Very nice room, comfortable bed with good HD TV. Nice amenities and also good if you have children with you. Rooms are quiet and well maintained. It is right off the interstate and short drive to almost everything you could be looking for in San Diego.",2
+Location to theatre. - Bad: Better breakfast selection. Nothing available for us since we are on a low carb diet like eggs or sausage/bacon. Good: Location to theatre.,2
+"Best Western - As with all the Best Western Hotels we have stayed in, here and abroad, we enjoyed excellent services. In spite of the 30-inch snow storm during our visit, we were able to relax and enjoy ourselves. You will too.",2
+prices are high with taxes - Bad: service and staffs are not fully trained and don t smile. Good: location,0
+Beautiful Hotel! Just dont stay in building number 4. - Very Nice Hotel. Great location for CCL guest to stay. Stay away from building number 4.Thanks for the great comments and glad you liked it. Building four can get loud as it is next to the pool area though many guests love it just for that reason. Hope to see you soon!,1
+Great place to stay - I was surprised when I arrived at this hotel. The staff are all very nice and helpful. The hotel is easy to find and is very close to the downtown area and sports arenas. The hotel has a nice restaurant and a nice sports bar. My hotel room was clean and seemed to have been recently updated.,2
+"Very dated property with limited services - We stayed here on the last night of a cycling trip from Jax Beach to Sarasota, FL. The location on our route was perfect, but beyond that, it was a disappointment. We walked into the lobby after cycling all day and it was stiflingly hot and the girl was behind a very unfriendly Plexiglas wall. The AC didn't work at... More",1
+"Hard to top. - What one would expect for an RC property. The restaurant was excellent and the room was spacious and comfortable. It is near many restaurants and the Metro station is right in front for an affordable commute into D.C. All things considered, a great pick for you stay in the D.C. area.",2
+"Nice place, but breakfast is so-so. - I like this place, even though it is a 30-minute commute to my work location, but the shuttle to Metro is convenient. This time one of the elevators was out of service with a note that it would be fixed the Monday of my arrival, but it was still out of commission when I left. The only drawback is the breakfast. One day, they added some sausage patties to the steamer table and it was actually cold--not even room temperature. It should have been heated first, because it appeared to be leftover from another day (and not just 1 day ago because the day before they had links, not patties). The last day, there wasn't even really meat. They had eggs, potatoes and grits along with corned beef hash, which is more of a potato entree--not a meat entree. For someone like myself, who doesn't eat potatoes, there was essentially no meat. Hopefully in the future, there will be plain meat--either bacon or sausage. I would not hesitate to come back here in the future.",2
+Very nice room - My family of three stayed one night. We were very happy with the size of our room. The pull-out couch was comfortable for our four year old and left plenty of room to move about the room while it is in use. Our bed was very comfortable. The room was clean and up to date. The front desk staff was... More,2
+"Convenient to CMH Airport - This is one of the newer Four Points, not sure if it was built as a Four Points or a conversion from another brand. That said, it's in great shape. Located just a couple of miles from the airport, it's easy in and out of there. They do have a free shuttle that appears to run on demand (I had... More",1
+Family vacation. - We had a great time at sailor jack.. the staff is sooo friendly and the rooms are updated.. they are right by the ocean.. it's a great place. My family loved it. We been coming back to sailor Jacks for family vacation every year !.,2
+Gross! - The other review was obviously written by one of the owners. Grossest room I have ever been in. Only good thing I can say is they were nice enough to refund my mY money so I could go somewhere else. I am writing this from the Super 8 few blocks away and I can still smell the stench of the... More,0
+"Amazing - This Hotel was amazing. My husband and I came here for one night to celebrate our 4 year wedding anniversary. The staff was very accommodating and let us check in early. Andrew the front desk guy was awesome and sent us a bottle of champagne after I told him why we were here. The room was nice and spacious and the shower is on another level. There are lots of restaurants near by and places to walk to. The light rail is right next to the hotel so it was super easy to get to the restaurants and bars further downtown. We would definitely stay here again. Thank you Andrew for making our stay amazing!Hello Amanda D, We thought you were pretty amazing too! I'll definitely share your accolades with the rest of the team. We hope you can try our restaurant, MATCH Restaurant and Lounge next time you stay. We hope to see you again soon.Thanks!",2
+Awkward setup - This place was loud and had the most awkward set up. It made it very difficult to rest. Disney on 4 hours of sleep kinda sucks. The place was pretty clean.,0
+"Flee infested! - The room looked clean from first impression, but there were flees everywhere. Our room was supposed to be no let's allowed. If no pets are allowed there should not have been flees. We only stayed one night, but by the time we left, my husband and I both had flee bites all over our legs.",0
+PROPERTY STOLEN OUT OF LOCKED ROOM - Stuck in area for 2 weeks and needed cheap place to stay. My family video camera was stolen out of my locked room while we were out for the day. All of my video of my children growing up over the past 12 years gone because some piece of human trash figured they could get a few for a... More,0
+"Not bad accomodation but more minuses than +'s - We had very few +'s at this hotel and several minuses. On checking in we felt like staff was condescending and preoccupied with something other than us on their minds. When my card did not work at the card reader to enter the rear of the hotel, the handyman, at first seemed to show me with my card that 'this... More",1
+"Great for exploring Washington. - This hotel more than met our expectations, very close to the metro station, 5-10 mins walk, but a free shuttle bus operates anyway so you don't have to walk. Very close to Washington and Arlington Cemetery. The neighbourhood felt safe and we had no fear of walking out even late at night, highly recommended.",2
+One of the best hotels I've stayed in. - Bad: There is nothing I didn't like. Good: Very friendly staff and very clean.,2
+Bed was comfortable. - Bad: Didn't have refrigerator. Prefer scrambled eggs to Spanish omelets. Good: Bed was comfortable.,2
+"Ms. Still - The staff was extraordinarily friendly and helpful! Breakfast was delicious, they have this tasty citrus-water that is to die-for on the daily! My room was clean, fresh-smelling, and cozy. I couldn't have asked for a better stay, and I will definitely stay at this wonderful hotel again! FIVE STARS.",2
+"Vastly overpriced - I was charged 244 for a one night stay in a very average room, I expected far better for the price sadly this is a similar standard of a holiday inn or days inn who are far cheaper. Staff were friendly enough, reception appeared to be under construction, I shall not be using this Marriott againThank you for your recent comments regarding the hotel. I understand the importance of receiving a value of staying in a downtown hotel, and Im sorry you didnt feel you received that value while staying in the hotel. At this time, the hotel is undergoing a major re-imaging of the lobby space and exterior with additional plans to begin the rooms and fitness area. Once this is completed, I hope you will give us another opportunity so you may see the value of the location and to gain your loyalty. Thank you again for your feedback.",0
+"Poor price vs. quality ratio - They are renovating the inn, should not rent out the section they are working on. Not much of a breakfast.",1
+Not happy - Said they upgraded me....I went from a singke king to a double bed room. Not much of an upgrade,0
+Worst possible customer service! - I was not impressed with this motel when I stayed there - the breakfast was very mediocre and the toilet didn't want to flush. But it was afterward that I was really appalled by the poor customer service. I know it is my responsibility to keep track of my belongings but sometimes something gets left behind. I left a pair... More,0
+"A Reasonable Take on Miami Beach - Perfect place if you are looking for a more reasonable (quieter and not so expensive) place to stay. The best part of the hotel is that it is on the beach and boardwalk. Some of the rooms have an ocean view, which is worth it if you plan to spend any time in the room. However, the tricky part is... More",1
+"this is a dirty place - room not clean at all. I was not happy here, i checked out a day early. bathroom toilet seat had urine on it. trash in the bathroom when i checked in. room not vacuumed. window lock is a screw. I will never stay here again.",0
+"High expenses - This place is a very nice facility.... but there are a few problems we ran into including: valet only parking!!! mandatory valet at 40 a day - I would rather park myself, especially since the parking deck is usually half empty room is full of mini bar items scattered all over the place - this slows down check in as... More",1
+"Not what I expected from the Best Western Brand - We rarely were able to park near our room, and the one time we did another guest slammed their car door into our motorcycle. There was no real enforcement of any of the rules or common courtesies. The pool was only open until 1000 each night even though it is in a resort town were most activities run well into the evening. We were only able to use the pool once our entire stay. We used the laundry our last day there before our trip home and some of our clothes were stolen from the dryer. There was supposedly cameras there but we were told they could not access the video from them. Out of the entire 5 nights we were there the maid only serviced our room twice, but they were sure to leave a tip card in the room. If the service was exemplary we would have tipped them on our own. The balconies were covered with spiders. We told the front desk twice about it and their reply was to have the maid sweep it off. They then turned the lights off for the rest of our stay. Now we could not see the spiders on the chairs, the railings, and the doorways. Needless to say, no one used the balconies. Refridgerator in the room was not turned on, and when we did turn it on it was noisy and ineffective. The hotel itself looks like it needs updated badly. The beds were lumpy and the pillows uncomfortable. The walkway around the hotel along the water was dirty and in poor repair as well.",0
+"Snel doorrijden, geloof de postivo's niet! - Wat een desolate toestand. Achterstallig onderhoud in het kwadraat in een desolate omgeving. Vieze lucht als je binnenkomt. Tijdens verblijf nog brand op een andere verdieping, geen noodplan geen enkele coordinatie. Risicovol om daar te slapen!! Het eten was zeer slecht!",0
+Horrible! - The room smelled terrible of smoke even though it said no smoke hotel. There were ashes on the floor! And drunk men wandering around outside! The the hallways had trash in them. It was dirty and unclean!,0
+"Barebones Hotel - This hotel is barebones, ugly, and has zero amenities. The people were nice, it was clean, and the location is decent for someone who has business in the Loop. However, there are multiple other hotels right nearby that are much better.",0
+"Beautiful hotel with amazing service - We could not have been more impressed with the service, the friendliness, the cleanliness, and the location of the hotel. It is an absolutely stunning hotel right around the corner from Union Square and the Financial District. The staff was very welcoming. We loved the turn-down service and our view from the corner King room on Floor 24 was absolutely... More",2
+James an Mike were great. - Good: James an Mike were great.....they gave me everything I needed an made me feel very comfortable. The lady that served breakfast was very nice also .Very clean....I will stay there again......5 min. walk to the beach w/ a beautiful park on the way.,2
+"Surprisingly impressed! - I had my reservations about this hotel. Being new with a company and having to share a room for a training, I was very hesitant and unsure of a number of things. I got here, checked in and was impressed with the lobby, beautiful! Then the room...I arrived before my roommate and entered a beautifully decorated room with two queen... More",2
+"Outstanding Hotel!!!!!!! 1 for a Reason!!!! - Absolutely the best place to stay in El Paso!!!!!! * I will start with the Front Desk: Amazing!!! Everyone always goes above and beyond, to make sure you have an excellent stay. This hotel really is a Home away from Home, and they like to make you feel special. *Breakfast: Outstanding!! Always Delicious! A lot of variety. *Social Hour (Mon.-Wed... More",2
+"Not so good - I was highly disappointed this time around. This is my second time staying at this hotel and I did not like anything about our room. The 1st time we stayed here the room and price was great so we decided to stay again. We wanted a Jacuzzi and we were told in the room description that we would have one, but instead when we got to the room we had a regular jetted tub that did not work at all. We paid double for a room expecting something spectacular and we got nothing. The breakfast was okay, but it was so congested that you really could not enjoy your meal . Unfortunately, we will not be staying at this hotel again.",0
+"Beautiful resort with friendliest staff - We spent 6 days at this lovely resort and everything about it was terrific. We were upgraded to a suite at the far western part of this sprawling resort and had a lovely view of the ocean. It was a long (10-minute) walk to the main area where the restaurants, pools and activities were located but we enjoyed strolling outside.... More",2
+"Very Pet Friendly - This Drury is in a good location , right off 77, for a stop when driving south to Fla or Hilton Head. The staff is friendly, food is good. Breakfast has hot and cold selections, fruit and cereal. The 5:30 to 7:30 kickback varies but we had hot dogs, meatballs, pasta, salad, chips, soup...and free soda or 2 drinks. No... More",2
+Great Location. - Great downtown location with easy access to local businesses and downtown historical points. Friendly staff with no frills comfortable accommodations at a fair price. Within walking distance to downtown tourist attractions. Easy to get to.,1
+"A Stellar Hotel - We stayed at the Hampton while visiting for a military graduation ceremony. Our stay at the Hampton was great. The hotel was clean, beautifully decorated and the staff was so friendly and helpful. Always greeted us with friendly smiles. No complaints. I give this hotel an A+++",2
+"Great Hotel - Unless You Plan on Sleeping at Night - The hotel was obviously last decorated in the 1980s. It is definately NOT A RESORT! The work-out center was dirty. The pool was much smaller than the 1980s brochures depicted. The brochure shows someone sitting on the island. There is a sign indicating that you must stay off of the island. There is a young girl in a raft in the swimming pool on the brochure also. That is laughable! A female bartender (description: Caucasian w/ longer brown hair-sorry, all I've got) was EXTREMELY RUDE during EVERY INTERACTION! The comforter had a blood stain on the side that sat on the pillows. The outside of the balcony door was completely rusted. The room door was paper- thin. We heard every normal volume conversation that went on outside of the room including the ones that occurred at 3 a.m. Truly, we were awakened several times during each night, just by conversations occuring in the hallway. The noise level was by far, the worst part of the stay. We got very little sleep.",0
+Dissappointed - The bathroom stunk. Carpet dirty. The front clerk was not very nice. Restaurant closed early. Snow plowing was poor and the person plowing was not paying attention very well.,0
+Good for the price and location - Good for its purpose which was to stay there only long enough to sleep. Fan in room was so loud that we had to shut the air off for the night. Lots of road noise. The breakfast was good with lots of options and great service by the folks managing it.,1
+Bad with the good - Toliet overflowed. Rug remained wet. Carpet wet and smelled moldy in my daughters room. Water in drinking fountain cloudy. Breakfast buffet excellent. Staff friendly and helpful except when the toilet water was running everywhere. Free shuttle to the airport and metro very convenient.,1
+"Disappointing Staff - They didn't noticed I had e-checked in, didn't acknowledge Honors Status, didn't offer any Honors amenities, didn't have any foam pillow in my room as requested in reservation and in my member profile.",1
+"Hotel under construction with terrible staff - Hotel was under construction and smelled bad and was very messy. On top of that the staff was bad. We were in a rush and needed a cab to get to an event. We told the man at the desk to call a cab when we checked in. When we came down later he hadn't gotten a cab for us, so we asked him to call the cab again. After sitting in the lobby for 15 minutes waiting, we asked when our cab was coming and he said he didnt know we still wanted a cab and would call. Eventually 25 minutes later a cab dropped someone off at the hotel and we were able to take that cab.",0
+I would go back. - Wonderful location and view. Food and services are excellent. Convenient to other areas of Kauai. We drove to many other areas of the island and found it very easy to get around. Any time we asked for information at the hotel they were very willing to help.,2
+"Never Again - terrible terrible..... a guard was rude and nasty. Worst hotel stay of my life, and on my daughter's wedding.",0
+The staff were friendly and helpful. - Bad: The room lacked hanging space and was quite small. Good: The staff were friendly and helpful. The bar and restaurant were nice,2
+"This hotel is the WORST!! - The man at check desk was rude and yelled at me. The door was poorly hung, therefore you could see light, the bathroom fan was so loud you could not shower with the light on, there was a very thin and hole filled blanket on the bed, there was no coffee pot or microwave as promised, the fridge froze the contents, the carpet was gross on bare feet, and there were no hand towels only a wash cloth and bath towels. Was robbed by this stay. WAY more money than it was worth!!!!!",0
+"Nice spot downtown - Overall, this was a nice hotel in a convenient location. The room was clean and comfortable. It is a little expensive considering parking, Wifi, and breakfast aren't even included. We didn't have time to check out any of the restaurants or amenities. We enjoyed our stay.",2
+"Princeton Reunion - The room was pleasant. However, I could have done without the cockroaches in the kitchen area and the bathroom. When you only clean rooms once a week you are going to have bugs!!",0
+"enjoyable stay - My overall experience at Hampton Inn in Dodge City, ks was excellent. The staff is very professional and courteous. The accommodations were excellent. The atmosphere is pleasant for all ages. The room was spacious and great for relaxing. Breakfast was delicious.",2
+"Sports Weekend - We needed a place to stay close to the venues for a basketball tournament, and wanted a Hilton property. Other than wishing breakfast was complimentary, we had no complaints and were very pleased with our stay. The neighborhood alone is worth the decision to stay at this hotel,",2
+A very disappointing stay at Ramada - We are repeat guests to Ramada but sadly this will be our last stay as we will be looking to take our family elsewhere. This was our first vacation that we could not wait to get back home. I am employed at one of the leading hotels in Barbados and was very disappointed with the service of the hotel and... More,0
+"Short Stay - We were there because of the loss of a love one therefore, we did not spend much time in the room. It was a place to sleep. It was small yet comfortable.",1
+"good hotel overall - Very friendly staff, but most of them have no knowledge about the area. Expensive for the area",2
+Loved it - Bad: The phone receiver didn't work. And the room wouldn't get as cold as I like. Good: I love my stay at the Westin.,2
+"NOT shabby chic, just shabby - NOT shabby chic, just shabby. We had stayed at the Chelsea in the past and expected the Annex to be at least similar. But it was more like a downgraded, poorly maintained motel 6 trading on the good name of the Chelsea. Check in took 25 minutes waiting in line. The first room had high basement type windows (that were broken and didn't lock) looking over the roof where the air handlers were. The second room had a broken lock on the patio door. The patio was flooded, the dresser was chipped, stained, and drawers wouldn't stay closed, the bathroom door was water damaged at the bottom and stained, the bathroom floor was stained and dirty. Both rooms we saw were shabby and desperately in need of upgrades. The elevator floor was damaged and missing tiles, the restaurant downstairs (which was cute and hip in the past) is now old and shabby also. Not worth the money. As it is now, I would not recommend this hotel at all.",0
+"Exceptional Hotel - While bicycling across the US, my wife and I stayed at the Inn at the 5th. The bike was welcomed in our room, which is not always the case at such upscale hotels. The staff is great, the room was perfect and the location is excellent.",2
+"Nice hotel - The hotel staff, Ms. Vundee (I think this is how you spell her name) was an excellent hostess/ waitress in the breakfast room, she made the experience worthwhile. She was the only one who was very welcoming, cheerful, informative, caring in general a very good leader (she deserves a raise). The others in the front desk were average. The full breakfast was good with many options!",2
+Not enough restaurants around - Was disappointed there was not alot of eating places around.,2
+"Good hotel, poor water pressure in showers - The staff are friendly and they made sure check in and out went smooth. The room is a little dated and muggy, but it has a nice bed and was clean. The bathroom is small, and on the third floor had very poor water pressure. When checking out they have bagged snacks at the front desk that include fruit, granola... More",1
+WVOH - Nice room. they offered us a price on events we told them yes we would take that offer and then they was told we could not do it,2
+"Great comtemporary hotel - This was my third time at Aria Resort and it didn't disappoint. The only criticism I have is the queue to check in, i could see they are installing Express check in machines but i dont think they were in use yet. We were given a room in 26th floor. As expected, it was clean, spacious and had all mod... More",2
+"Over 30? Stay away! - Two positives: the front desk staff and the lobby. ALL downhill from there. Reservations did not confirm booking with Hotels.com so I had to wait at the front desk for 45 minutes while they sorted that out--the staff who helped me were very apologetic and helpful, however. The room and the annex in general is one of the worst places I've ever stayed. From the stench of the hallway to the dilapidated condition of the room, the free WiFi with no connection, and the balcony with its rickety railing and beautiful view of the parking garage and liquor store next door, permeated by the sounds of drunken kids in the hallways all night long and the cacophony of constant EMS and police sirens that never seemed to stop. If you're over 30, you DO NOT want to stay here. EVER. I will never stay here again--for the same money you can stay at the EconoLodge next door--certainly no better, but how could it be worse",0
+"Second time there - Our second time staying there, for Disney, which is about 1 mile away. The bkft. was the same, wish they would add potatoes, even if they had to get rid of something else. The lobby is beautiful, thought for Dec. they really would decorate good, not so. Price is good on htl. Eileen the woman working reservations was really nice.... More",1
+"Great Location, facilities and helpful staff - Contacted this hotel last minute and hotel rep Steve was most helpful and patient in accommodating our needs. Great location, lovely clean rooms and overall great facilities. Thank you steve your time and help was much appreciated.",2
+"Cool place, great staff! - My boyfriend and I stayed here based on the reviews on this site, which I can usually depend on--and again, they were right!The hotel is very nice inside, the location is prime, and the staff is one of the Best we have ever encountered, and I have travelled worldwide. The rooms are smaller, but if you think about it, what is missing is the vast expanse between the side of the bed and the main window, and who uses that Anyway!Great things that made up for the smaller size (and my boyfriend is 6'2 and had No problem with the hotel at all!)are the small kitchenette, with coffee maker and supplies for morning java, the bathroom and it's nice shower, and the bed was very comfortable! Ask for a room higher up and enjoy the great view! We were not disturbed by any noises, nor elevator troubles, in the least. There is also a nice desk in the room, for your laptop. Once more, the staff here will do everything in their power to make your stay wonderful!We Will be going back ,and we will be staying at CQ! There is also a small cafe in front of the hotel that had a very good breakfast, and looked busy at night with casual cocktails and Italian food that looked great.Remember that you are not moving in for good, and once you get in the room, you will find you have all the space you need!",2
+Good value. - Stayed 3 nights and it served my purpose well. Only returned at night to sleep. Ate the breakfast 1 time and it was ok. Coffee was good and that's important. The king bed was very worn. Could almost feel the springs. Time to replace the mattress for sure. Housekeeping did a good job. I had friends that stayed at a... More,1
+none - Bad: none.,0
+Not the best - The tube had mold in it. The breakfast was not at all what was told me me. I was unhappy with my stay.,1
+Buen servicio - Buen servicio,2
+Do Not Stay Here! - The place is a dump. Room was filthy and looks like it wasn't cleaned. I stood at the front desk for 5 minutes before she even acknowledged me. The room was musty and was almost afraid to lie down on the sheets because of bedbugs. Stay anywhere else but here. This place should be condemned.,0
+Rude staff n Lots of problems! - Bad: Hotel was under a major renovation n there is no casino n no restaurants within the hotel. Ice machine was broken on our floor. You have to have key access to get ice from other floors but no access ever given. We had to ask 6 times for keys! They wouldn't work at all! Very very inconvenient! Apparently from what the staff said they have key problems all the time n i saw lots of guest going through the same problems. Staff is also rude in a professional way. Good: Beds we're comfy,0
+Nice boutique hotel very close to the water - This hotel is a block from the inner harbor in the middle of everywhere.,2
+"Ripped Off on ROOM PRICE - We paid for a 150.00 room but put in a room which is 75.00. I checked the rooms because my sister stayed in the 75.00 room which is exactly the same as ours. We were ripped off. The two beds in room are very small, my husband and I couldn't sleep on the same bed. One of us slept on the couch which was uncomfortable too. No more!!!",1
+"room appearance - peeling lamp shades, broken off extra safety door lock. Other wise clean and sufficient for our need",1
+"Beautiful property but wind issues - I stayed at Honua Kai with my family for a week in late December. The rooms are very nice - contemporary, clean and well-maintained... though I would have appreciated a few more Hawaiian touches. The resort grounds and pool area are beautiful (but the beach is too rocky to fully enjoy). Having the fantastic Duke's restaurant on property is another... More",1
+"stepback in time - We have been here several times, once when the current owners had just purchased it. They went out of their way to make us comfortable then. This year we returned to many renovations making it the cleanest place we have been in. They have maintained the history and charm of this old building. We call Augusta the last frontier for... More",2
+"Underwhelming and COLD - When I first got in the room I didn't remove my jacket because it was so cold. The room takes forever to heat up. The blankets are very thin. They are actual blankets, not your typical hotel comforter. This would be okay IF the room wasn't a freezer. - This hotel does not care when you have issues with things which is unusual but at least other hotels try to improve your experience. - I got sick because the room was so COLD and since I had a sore throat the next morning I called for a late checkout and of course they couldn't do it. Other less important things: TV movie ordering did not work and when I called the front desk they said they would send someone and never did",0
+Nice Hotel - This is a nice hotel. I like Hampton Inn's free breakfast. Rooms are clean! The hotel is an easy stop off the freeway. It is walkable distance to Union Square. You can go there to shop or eat. A nice hotel for business. I have always felt safe there. The hotel address will not load into many GPS Systems. Google... More,2
+"You get what you pay for - The room was spacious enough, beds were okay, and it had a refrigerator, microwave and coffeemaker, and a complimentary breakfast. That said, the hotel is older --as in, you get an actual key to your room. Yeah that old- the rooms have no air conditioning, just a window fan. It gets hot in the room on warmer days, and of... More",1
+"Business and Pleasure - This hotel was great! Our company held their meetings there we had catered breakfast, lunch, and dinner by the hotel. At night after our meetings it was great to go to the Casino and the tavern was a cool hangout place.",2
+"Should see improvement since the property has new owners - When we travel to Tampa, Fl. We stay at the Baymont. This property has new owners and I can see great improvements and up-grades. At check in Alice was very friendly and helpful. The free breakfast was an average continental breakfast. The hostess at breakfast was so sweet....Dorothy with house keeping, serviced our room and she was very sweet and... More",1
+"Wonderful stay - Bad: The parking rates are outrageous (59 USD/day for valet), but this is for all of Boston, not just this hotel. . Good: Great location, very convenient for Boston Commons, subway and good restos. Hotel was very nicely appointed with great products. Wish we had time to use Bliss Spa!",2
+"Perfect choice for daughters birthday pool party - All the kids enjoyed the nice size pool, comfy beds, and great breakfast. We had a blast and there was more than enough room to get our just dance 4 groove on! Can't wait til next year:)",2
+Pleasant good value stopover - Pleasant room with small bathroom and closet. Clean (air freshener a little strong at first) with comfortable beds. A/C worked fine. Fridge Microwave were useful. Staff friendly and helpful. All in all very good value stopover with easy access to the freeway.,2
+"Somehow dissapointed but still a grand dame - This was my second stay at the St Regis NY. The hotel has been revamped is much more expensive bit i can't say it has much improved. On the bright side: got an upgrade and a very nice room, late checkout, the concierges are knowledgeable and get you in difficult places like the Polo Bar across the street.downsides: the Ducasse restaurant is gone and hasn't been replaced so you're left with a somewhat lame breakfast/diner lounge. The King Cole must be run trotskyists since i was refused entry before midnight despite identifying myself as an hotel guest. I duly complained and next day was served a deliberate over spicy bloody mary in what felt like retaliation. The hotel as a butler service that packs your stuff on demand. I lost i cherished Lanvin fedora on the process without so much of an excuse. Considering the price you pay you can find better options in NY. By the way i'm an SPG Gold so the upgrades and late check outs come with the status.Dear Joao C, Thank you so much for taking the time to detail your recent experience at The St. Regis New York. We are deeply sorry that we were not able to meet your expectations during your recent visit to our hotel, all of which attributed to your negative feedback.Please allow us the opportunity of discussing your comments further so that we can examine the issues which you have noted. I may be reached at Octavia.margineanstregis.com, and we would then be able to arrange a time at your convenience to speak.Sincerely, Octavia MargineanHotel Manager",1
+"OK for the money and convenient to the interstate - My first night, my room was ok, but the AC fan or housing made a racket. I actually removed the plastic covering because it was broken and I thought that's what was rattling...wrong. I probably should have requested a new room, but by then I had my toiletries unpacked and didn't feel like moving. I was tired, so I slept through the noise, no problem. My second night I asked for a different room - the AC was still noisy, must just be 'normal'. The halls smelled a little musty, but the shining light of the stay was the front desk and housekeeping personnel. I had forgotten an expensive temperpedic pillow in my first room that I take with me when I travel. I didn't notice that I didn't have it until I was ready to go to bed the 2nd night (in a different room). The front desk people were very attentive, but housekeeping had gone home for the night or something and the front desk didn't have the key to their storage room....SO, I had to wait until I checked out the next morning to get me pillow back. But I DID get my beloved pillow back, so, all's well that ends well.",1
+Good for a few nights. - It's about 15 mins from beach. You are not near it. No microwave. No refrigerator. But good for the money. Breakfast is very busy. Pool was closed only one day of our stay.,1
+"ABVI ripped us off for 308.00 - We stayed at this motel for 5 months. The room, although clean, spacious and relatively bug free, (saw several roaches) was not well lit, had cracks and scratches in the walls, and was noisy. We complained about the lighting several times, and also our neighbor's squeaky door without results. Finally we just gave up, and lived with it. We checked... More",0
+Worst Hotel I have ever book on Expedia!!!!!!!!!!! - Stay away from this place. It is a dirty roach Motel!! It seems like the place is more like low income housing for homeless people and drug users then a hotel for tourists-visitors. The rooms were dirty and smelled. There were people smoking weed and doing drugs in the parking lot. I would not recommend this place to anyone.,0
+"Average place to stay - Our softball team stayed here for a tournament in Duquoin. This is just an average hotel. The bedding is badly in need of updating. The bedding had holes in them! Breakfast was ok. Waffle maker, muffins, cereal, toast, bagels. The hallways smelled like smoke, however the rooms did not. The staff was friendly and courteous.",1
+"The Noise - Will not stay again as they place pet friendly rooms along freeway section that has no sound wall barrier. Then give earplugs within the room with a complimentary note. A five cent earplug, and you drop 170 a night to listen to a roaring freeway.",1
+"Clean and Comfortable but Horrible Customer Service - I stayed here recently with my boyfriend while we were attended a convention held at the Expo Center, and we both thought the room was very clean and comfortable. However, the customer service has a lot of room to improve. First of all every time I went to the front desk to ask a question, there was no one at... More",1
+Great Weekend Getaway - Beautiful location for a hotel. Love the fire pits on the hotel grounds that overlook the ocean. The hotel sits on above a beautiful big sandy beach that is great for family and yet still manages to be romantic.,2
+"Used to be Nice.... - I chose this Microtel because I had stayed here before about eight years ago and it was very nice. At the time it typified a Microtel - clean, efficient, comfortable, modern. This particular Microtel has gone downhill. The wall above the closet was damaged, the tub was worn, and the plumbing under the sink was disgustingly filthy. There are a number of lodging options within a block the next time I need to stay in this area I will use one of them.",1
+"Convenient Location, Friendly Staff, Dated Rooms - The area and hotel was packed due to the fall leaf season. We stayed for two nights and found the hotel to be conveniently located to the downtown Cherokee area, the Great Smoky Mountain National Park and other area attractions. The reception and room staff was very friendly and the price was what we expected based on the season. Our... More",1
+Great location but staff would benefit from hospitality related training. - Bad: Staff were not particularly knowledgeable about the charges applied to the bill. Desk staff indifferent to customers.,0
+Not a great experience - This was a stop over on a cross country driving trip. We had high hopes for this place and were hoping we would like it enough to stay two nights. One night was more than enough. Upon check in we were directed to a suite that required us to go down a floor from the lobby. Got there and felt... More,1
+"It was OKAY, wasn't thrilled... - I wasn't thrilled about the exterior corridors.. my room was FREEZING, smelled of dog, and there were multiple hairs all over the tub... The staff was friendly. Alright stay, wouldn't be my first choice.",1
+"Hot Water and Internet issues - Not up to HHonors standards. Beautiful property, nice rooms and bath room nice clean carpets and bedding / bed comfort. But, NO HOT WATER for 25 minutes - each morning. Yes, we were told to wait 20+ minutes for the hot water to get up to the room level. And, the internet didn't connect, so we (my traveling partner - in another room) had to use the 'staff' WiFi with their password.Thank you for taking the time to share this feedback and we do apologize for not meeting expectations during your recent stay. I will review all aspects of design and address accordingly to ensure our guests enjoy their time as our guests. The boiler at our hotel did experience a mechanical issue that we addressed as quickly as possible but this did however cause our guests to experience no hot water for a period of time. Please know that this was not due to anything other than bad luck and timing. Our boiler is very new and plenty big enough for our hotel, this was an isolated issue that has been corrected moving forward. We are however happy to hear that you felt safe and secure while staying with us and do hope to have you back as our guests the next time you travel to New Orleans. Sincerely,",0
+Do not stay here - Our upgraded balcony room over looked the dumpster. The housekeeping service was VERY POOR. The hotel billed for Wi Fi service that was not used. Towels were never replaced and we had to call for soap.,0
+"Great hotel, very modern. Equates to a higher-end Westin - This is an excellent hotel. Not perfect - not amazing, but certainly excellent. I usually frequent Westin Hotels and this one is like a Westin, but nicer. It's certainly worthy of its 4 star rating. The location is good depending on your plans. If you want to do the tourist activities, you're far from the hilly streets, trolley line, wharf,... More",2
+Pay the extra money to stay somewhere else. - The picture on their web site is correct but everything else is garbage. The bathroom had what looked like blood on the curtains. There was people outside drinking alcohol and being loud despite the 40 degree weather with rain. The stairway up to the 3rd floor smelled like urine. Strongly recommend to pay the extra money and stay at a different hotel. Would not take family here.,0
+"Nice hotel, makes a lot of mistakes. - Hotel was beautiful. Parking is weird. Paid 20 a night or you have to figure out how to park outback for free. No microwave or fridge in room only avaliable in suites. They kept messing up on room charges. Charging a 150 deposit fee saying it's a 50 fee per night you stay. Didn't make sense. Double charger a friend who was staying in the room next to ours. The staff was nice. I think it was a lot going on due to graduation season.",1
+The only good thing was breakfast! - Paid extra for the jacuzzi tub and it didn't even work. There was hair in the jacuzzi as well as the bath tub. Staff repeatedly called priar to stay saying my room wasn't going to be ready than saying nevermind when I called back. The room is run down and dirty and the extra amenity paid for didn't work. Breakfast... More,1
+"Virginia Beach Resort Hotel - Decent , Hotel needs to be updated.",1
+"No change. - Stayed here for a third time, again because it was the venue for the meeting at which I was invited to speak. I'll stand by everything I said in the first two reviews, with one exception: After I criticized the tipping policy (tips for bellmen others automatically added to the bill), a hotel rep responded that the meeting planner... More",1
+"overall great stay! - overall our stay was very nice and rexlaing, staff were very nice rooms were nice and clean...",1
+Very good price for a short stay - We did not get to the hotel until about 8:30pm. Left at 7:00am. Checked in and the person at the desk was very nice. Very good price for a short stay. In the parking lot I was past by a homeless person that was really high on drugs and said some rude things to me. I wish they had more... More,1
+"Very Nice Accomodations - We were initially going to break our drive up into two days, but felt OK after 6 hours of driving , so we continued. En route, we called our hotel (we had reservations over 2 months) asked if we would be able to check-in a day early, and we did so with no problem. We opted not to use... More",2
+"Very Disappointed - We travel for baseball and were given a team rate offer at this hotel lower than other locations. We were told it had been remodeled and they added a new water slide so we decided to give it a try. When we pulled up to the Hotel and Convention Center the first thing we noticed was the overgrown landscape, a... More",0
+"Mike's review - Stay was OK. They took a 50.00 temp. auth. charge on my credit card for a pre-paid room. That was ok, but it is not 5-2-14, and the charge hasn't as yet been removed. I was told the temp charge would be removed within 3 work days. I'm not happy about this.",1
+"Outside is updated with flagstone Inside it's a filthy dump. - I travel constantly and stay at hotels nearly every night and I can say that this place is no place for any human being the blankets are unwashed and the Bathroom is disgusting, everything stinks and is amazingly filthy. After a full day of flying cross country and driving 200 miles I was too exhausted to leave... An there is... More",0
+"Great value - The looby of the area was very busy. Only one clerk at desk. Took awhile to check-in. However, the room was nice. The bed comfortable. Nice restaurants in walking distance. I would stay there again.",1
+"A Night at Hilton in Tallahassee, FL - From the moment I walked in the hotel I was impressed. The cleanliness and decor of the front lobby was very impressing and the friendliness of the staff was very noticeable. I had just had surgery and requested 4 additional pillows at the front counter. By the time we got to the room, the concierge service had already delivered them.... More",2
+"Good location - The room was clean but needs maintenance, wallpaper coming off the wall in the living room area of our suite. It is an older building and bathroom did not have extra outlet for appliances such as curling iron. It was nice and convenient having the kitchen. Good location! Convenient to many of the Arlington/ DC sites.",1
+"Nice rooms, good location - A nice property conveniently located near the Commons Mall and right off the Interstate - rooms are large and comfortable, a good pool and exercise space - they have a small bar and restaurant with a limited menu. Food and drinks re OK - nothing to rave over, but adequate. Parking is a bit crowded on weekends due to the... More",2
+"Great price for a great stay - This Hotel was wonderful. I booked this stay online which was simple to do, was checked in by a friendly staff. The room was amazing and the best I have ever stayed in, very clean and neat, beds were comfortable, price was great, and the breakfast in the morning was filling and good. I didn't get to use the pool... More",2
+"Avoid if at all possible - I have never written a bad hotel review before - and I have not recently had such a bad stay.I travel frequently for business and family events. Comfort Suites was the worst hotel I have stayed at in years. The hotel appears tired but our room was really bad - the carpet was lumping up from the base floor, there... More",0
+Great place to stay - Bad: Shuttle services to the strip because older people may have problems with feet problems which I do. Good: Everything,2
+Have some etiquette - This Hotel was clean and well kept.. However because I have children they put me on the Same floor as other children. I was woken up many times throughout the night by screaming children and they were not my own!It was very loud throughout the night of people talking and running up and down the hallways! I was quite disturbed by this. Overall the room was comfortable just very loud and obnoxious people that happened to stay there which is unfortunate.,1
+walking distance to everything - Great location. A lot of hidden fee's but still a better bargain than most.,2
+Staff wasn't knowledgeable - You're staff all had told me different thing upon booking and arrival. They had told me about certain specials when I called and booked 2 weeks prior then on the day of...they were all confused on pricing and specials. They didn't understand why we were booked at a specific price as well as I am active navy. I was disappointed... More,1
+Disappointed - I so wanted to give this hotel good marks but I couldn't. The dcor was nice but the air conditioning unit was broken and we sweated all night. It was unusually warm for this time of the year so we were really hot. The unit also made noises and kept us awake. There were also ladybugs crawling on me in... More,1
+"Never Again - This Motel will be the last place in Washington, Pa I would ever stay again. The rooms say no smoking, yet the bed spread and blanket had burn holes in them. The furniture was old and broken. The bathroom was newly finished, yet had BLACK MOLD on the walls .When I let them know at the front desk, they really... More",0
+"0stars - 0 stars noe mangementt flithy rooms stained ugs mold midew wifi only in lbbby water leaks in cosets from plumbing upstairs maids want money for towels and tolet paper desk people will cheat you for days deposits or damages check your room first see all equip. working before checkin stil stanking water along outside of building breeds mosquitots rats can be seen late at night they carry fleas check your ankles also some times bed bugs owner julian or nathaniel owens hides does not confront complainents also owns orange wilshire hotel ph. number is you can smell the stench from office window rooms and halls stink people check in and check right back out demand money back owner sprays perfume in morning to cover up donot use gas in wall heaters they are faulty fire alarms will go in night if you pay for parking demand your own key card dont accept hownse card they are only alotted so many key cards rooms in back unbearablly noisy rooms on left side noisy kit. help 12 to 3am women professionals do business several long time residents get drunk regularly on front porch if our computor shows others using your ip address email FBI LOS ANGELES check with police dept. man entered female room from outside alley homeless regularly use alley as short cut beware if you dont tip maids beware identity theft Be thorough: Mention your favorite products or services offered by this business, such as menu items, home delivery or spa treatments. Be local: Identify the neighborhood where the business is located and mention nearby attractions when relevant.",0
+"Use only in a pinch - The room was adequate but not anything else. I stayed here because it was the only room I could get because of a Jazz Fest at the Hampton Coliseum. The rate was about 2.5 times the regular room rate definitely not worth the price, but I had no choice.",1
+Location - Bad: Room was small -- terrible view!. Good: Location,0
+"40,000 Points down the drain - Room is nice but everything else was terrible. First off the hallway smelt like a 1970's hippie convention. Yes I am aware that It's legal in Washington State but I thought no smoking in the hotel would also cover that as well. The worst issue was the free breakfast. The breakfast attendant must have decided to save the hotel... More",0
+"Older and not that cheap. - Room was a little scary. Someone or something had been locked in the bathroom, it was all scratched up and grimy. Ewww.",0
+Everything is Good Here - From the front desk to the room and next day breakfast this place is first class. It is crowded due to being the homebase of Cox Cable employees - so book ahead! Just off 680 on the west side - you can get to anywhere in Omaha from here quick.,2
+"No Hot Water, No Cable - No cable, no hot water. Reported to staff/manager He said all of Albert Lea didn't have cable, and hot water always works...you just need to pull really hard on the faucet (which I did). No apologies, just stated we already offer the lowest price rate, and I can't do anything about it I thought I would take a chance since I was there for 1 night after reading reviews. My advice DON'T DO IT!! After a long hard day of work, a hot shower and cable is not expecting too much.",0
+"My Stay! - the hotel was beautiful! the staff friendly but the room was missing a few amenities such as no cream or sugar for coffee. Bell man left me in the hotel lobby with a full cart, 2 kids and a small dog in crate, after i had tipped him to take me upstairs. I had to manage by myself. Manager was very nice and gave us a comp breakfast buffet.",0
+"Not great for the price. - Very outdated, terrible water pressure, not enough towels in the room for a couple and the AC was very old and loud. Owner was nice but a 125 a night was way too much. If it was like 75 for the night the rating may have been better. The only reason I did not give this place one star is... More",0
+"Smelled like smoke and Room was dirty - When I opened the door to my room the trash can was on the floor with garbage from it on the floor. There were big cigar or cigarette ashes on one bed and an aluminum beer can on the entertainment center. The room smelled like cigarette smoke. I called down to the front desk and she apologized emphatically and I went down to get another room key. Mind you I was with my family of 4, 2 small kids in tow. The second room was appeared clean however it still smelled like cigarette smoke. The only good thing about this hotel was the beds were comfy and the hot water lasted long enough for my family of four to take showers. continental breakfast was alright, but it was complimentary so, I cant complain. We stayed a total of 6 nights, but only because I had already prepaid. If I had not, we would have moved to another hotel.",1
+not happy - Bad: Rude staff. Couldnt find our reservations waited 2 hrs to confirm eventhough prepaid..rooms not cleaned. Got smoking instead of non smoking. Will not be staying there anytime soon not. Good: Location,0
+quiet homey setting away from downtown Carmel - homey. nice terraces. Lovely living room. unpretentious. not your standard-issue motel.,1
+"Going to baseball-stay here! Disnleyland maybe not. - Overall it wasn't a horrible stay. We wanted a suite since we were travelling with a baby and child. We were also going to disnleyland and wanted to be able to prep our lunches and come back to make dinner. The kitchens had everything you need!. The breakfast provided each morning was impressive. We first booked into a studio which didn't have a functioning bathtub so we very quickly got upgraded to a two bedroom suite which was extremely impressive. Loads of space. The first day our room got cLeaned the cleaners accidentally threw away my sons baby of baby food, formula and all his supplies. They say it was mistaken for garbage. After a mad dash to Target only a few minutes away is able to replace everything. They gave us a discount on our room. Don't know if I'd stay again as it was still a drive to/from disnleyland which was the main purpose of the holiday. It was close to shopping dining and groceries. If your going for baseball the field is across the road. People complained of trains but we were on the first floor facing the tracks and it didn't bother us one bit.Thank you for choosing the TownePlace Suites Anaheim for your stay. We are delighted to hear the kitchen in the guest room supplied everything you needed and found the complimentary morning breakfast impressive. Additionally, we are very truly sorry that your son's supplies were thrown away by accident. This issue will definitely be addressed in order to prevent this from happening again in the future, please accept our apologies. In addition, the hotel does offer an Anaheim Resort Transit (ART) shuttle stop right outside the front of the hotel and travels to Disneyland for a small fee it usually makes stops every hour daily during Disneys operating hours. The ART tickets can be purchased at our front desk daily and they are good for all day, so you can go back and forth as many times as you wish. We apologize if this was not offered to you upon check-in. Again, thank you for your review of the hotel as these reviews assist us in continuously looking at ways to enhance the stays of all our current and future guests.",1
+"Dissapointed in Management - Several of our family members stayed there. We were leaving on a cruise from Seward the next day. Rooms were spacious but dated, and shuttle service from/to the airport was offered. Upon check-out the next day , we noticed that the charge was different than confirmed and e-mailed to us by manager RG. Even after discussing the discrepancy with him... More",0
+"NOT WORTH THE MONEY!! GO ELSEWHERE!! - I have been coming to the DC area on business for the past 6 months and will continue to do so for another 6 months. I usually stay at the Homewood Suites in Springfield, however, they were completely booked for this last stay. This is the first ... and last ... time I will stay at Extended Stay America in Springfield. The hotel literally STINKS!! The lobby, the elevator and our room had various smells of smoke, body odor, curry and feet!! Daily housekeeping service is only available if you stay for a week ... unless you want to pay 15/day for it. The towels are hard, scratchy and very thin ... and the toilet paper is the same. In our full kitchen, we had 1 fork and 3 spoons. The coffee maker was on it's last leg ... and we only had 1 packet of coffee with ancient creamer whose powder was so hard it didn't even melt in the coffee. The continental breakfast was 3 thermos of coffee, a basket of apples, and stale muffins and is located on a table right next to the front door, which caused a traffic jam with people trying to get in/out of the hotel in the morning. On a positive note, the hotel staff was pleasant, the bed was nice and the location is good. Otherwise, this hotel is definitely not worth the money!!",0
+"Dreamy beds but no free amenties - The beds are warm fluffy and so comfortable. The room is a basic empty trash make bed type clean. Lots of dust on office furniture chair curtains, etc. No free coffee no cookies - but parking has a daily fee even for overnight guests. Bell staff are fast courteous as well as Front Desk. However, the housekeeping staff... More",1
+Great stop - Have not stopped at a Drury Inn in quite a while. The last time we did was not a good experience. But because of the reviews decided to give Drury another chance. Glad we did. Do not hesitate to stop at this hotel.,2
+"Do you want a time share? - My complaint is that after you check in, they take you over to their concierge desk and proceed to try and sell you on a time share meeting. And hey, if you want to pay for a room and then spend two hours of your time at a time share meeting, more power to you. I don't. And I tried to be polite about it, because I believe in treating people in the service industry as you want to be treated. I understood it was part of her job and politely told her that I wasn't interested. And the first lady seemed cool about it. Then what seemed to be her supervisor came over and offered me free stuff to go to the meeting. I still said no. She proceeded to get really patronizing. By the fifth time I'm saying no, I start to not feel so polite. And when the same woman calls me up the next night in my room to try and pressure me again into going to this meeting, I just had no patience for it. I loved the room. I loved the size and the cleanliness. I hated that they repeatedly badgered me about a stupid time share meeting. I didn't pay for a hotel room to be pressured to buy a time share. If it hadn't been for that, I'd have had no problem being a repeat customer. I don't like being pressured into something I say no to. And now, a month later, I just got a call from the hotel group, again trying to get me to go to a time share meeting. Luckily, the guy was way more understanding and only made me say no once.",1
+Go somewhere else - This place is old and dated. The bed was really uncomfortable. They put a thick pad on top of the mattress I guess to make it better. Instead it just gets wadded up when you sleep. The coverlet on to of the bed was worn and pilled and you don't even want to sit on it. The room had an odd smell. The breakfast buffet was pitiful. I'm so glad we only had to spend one night here.,0
+Not what I would expect from a Best Western - The hotel is listed as 'ocean front' but there 2 buildings. The second building is across the street from the ocean. That wouldn't be so bad but our room faced out on the old rusting parking structure. You could touch the rusting girders from our door. It was very unpleasant - I wouldn't stay here again. Not at all the standard I would expect from Best Western.,0
+"Sorry, but we will not be back! - Positives...The location was right across from the beach. The view from the balcony was amazing! The staff was very nice and friendly. The manager worked very hard and was there all the time. I was worried that she never got to see her family since she was ALWAYS there. She really needs more help. The maintenance man and the cleaning... More",0
+Not the Best Western - I travel a lot for business and generally use Best Western. This hotel was not up to par for BW. The carpet was stained and dirty. It had a 4 hole in the threshold between bed/bath rooms. The room was overall dingy and dirty looking. The vanity faucet shot water out when turned on and sprayed water all over vanity.... More,1
+"Maintenance Issues - Room 217. Shower flow rate was low - just a trickle. Hot water was luke-warm at best - no ""hot"" water. Shower drain was in the middle of a flat tiled shower floor sloping toward the back end of the shower where water puddled up and did not drain, leaving soap scum, etc. - very unsanitary. Bathroom sink did not drain well, leaving shaving cream, soap scum, whiskers in sink after shaving by the time it drained - and the drain had a ""sewer"" smell. There were unrepaired holes in the drywall at the bathroom door jamb. I put clothing into the dresser drawers and the drawers would not stay shut - annoying! Refrigerator made a loud humming noise - on and off about every 3-5 seconds. No continental breakfast included (unless you want to pay $9 to have it delivered to your room.) One evening, I decided to use the hot tub outside (because I was rather cold and knew I couldn't take a hot shower). The palm tree trimmers did not cover the hot tub that day, so they had dropped palm tree trimmings into the hot tub rendering it unusable. The pool cleaning company was there the next evening to clean it out.",0
+"Not good as expected - Wants to charge extra for everything. Micro wave, Refrigirator and glass of water. Have to wait 15 minutes to get hot water. Also another 15 minutes to bath tub water to drain. We book all most 25 rooms all the same story with bath tub.",0
+Quick VA Beach getaway - Hotel is outdated but very comfy. Good price and was offered an upgrade free of charge. Had a view and direct access to the bay/beach.,1
+"The Price is Right, But... - We had stayed at this Days Inn several years ago, and it has gone down hill since then. The breakfast was minimal, and the equipment in the fitness room did not work. The sink in the room was outside the bathroom, which was inconvenient. The room was clean, however, as was the corridor and hallway. The location is good with... More",0
+"Decent hotel, but had some issues... - We stayed here with family for a long pre-Christmas weekend in Nashville. Located in fairly close proximity of Opryland, the Opryland Mills outlet mall, and the Gaylord Opryland Convention Center, as well as close to a slew of restaurants, it is a convenient location and is a fairly easy area to navigate. It also can be challenging due to traffic,... More",1
+BW Work trip 3 Decent stay - I stayed in a room near the vending area but it was pleasantly quieter than I would have expected. Also Major renovations occurring on all floors so it was dusty but no noise was heard at night.,1
+"Just about perfect. - Great location: we wanted to find a hotel that was centrally located enough to not need a car, and the Hyatt House fit the bill. We flew into SeaTac Airport, took the light rail to downtown (Westlake stop) and took the Monorail to Seattle Center (Space Needle, EMP Museum, Chihuly, Key Arena) which is right next the the Hyatt House. Great accommodations: the hotel seems brand new, extremely clean and modern, very spacious. Great staff: everyone was very nice and informative. We got to town about three hours before check-in and they let us check-in early. Great free breakfast: in addition to many choices, there is also a made-to-order omelet bar. Jay cheerfully made the omelets every day and they were excellent. And he would remember my name each day which is pretty amazing:) Other: they have a free shuttle which will take you where you want to go within a certain distance. The gym is not bad, although it is on street level with big windows, so you kinda feel like you are working out in a fish bowl. Great restaurants, coffee shops shopping within walking distance. About the only thing I didn't like was the parking - 25/day (we rented a car a couple days to visit the mountains) but there are cheaper parking lots within a block so it wasn't that big a deal. Check all the travel sites to compare prices - I found one that had the same room for 20 less a night than the rest. Overall the Hyatt House was an excellent choice for our Seattle vacation!Cushionhead,It was a pleasure accommodating you recently at the Hyatt House Seattle Downtown and we sincerely appreciate the glowing review! I have shared your feedback with the team regarding your experience and will strive to make sure we are exceeding all of our guests expectations. Please let us know when you visit next as we look forward to having you as our guest!Sarah Junge",2
+"Excellent Value - We stayed here for 4 nights over Thanksgiving. Our family had one of the suites that sleep five, and it was nice and spacious. You can tell the hotel is pretty new. Everything was in good working order. The room layout could have been slightly improved, as you really can't see the TV from the sofa. The bed linens were... More",2
+Good Budget Stay - The hotel was not far from the beach and many other attractions.,1
+"Poor Customer Service - Spoke with someone in the group reservations department about blocking rooms for a wedding was told I'd get a call back with answers to my questions by the end of the day! Up until that point, the person I spoke with was great.. Then thats where the greatness stopped... We're now 2+ weeks later with no call back, I've... More",0
+"Perfect! - Loved this little town! The hotel was very comfortable and quiet. Older hotel but nicely refurbished with funky decor and good quality furniture and bedding. Staff was very friendly, efficient and helpful. Rooms are a bit small so wouldn't recommend for more than two people to a room. We would definitely stay here again!",1
+"Problems - First of all, the staff was very nice. However, I was very disappointed in this hotel. The rooms are supposed to be 100 percent smoke free, but the smoke smell hit the second I walked in the room. I called the front desk to ask to be transferred to another room but none were available. The front desk kindly offered... More",0
+Roach coach - Checked in and checked right back out has no hot water and had roaches crawling on the bed would not ever stay there the people there are very rude and very nasty and the manger lady pick up the roach bare handed and tossed it out Side and then wipe her nose with that same hand,0
+Anniversary Bliss - We spent five nights at the Aria for our 1st anniversary. This was our second visit to this hotel. Once again they surpassed our expectations!! We were put into a corner suite on the 18th floor with amazing views. The room was so comfortable that it made it hard to want to leave to do anything else. There are so... More,2
+"Great location at a reasonable price. - This motel is in an excellent location at a reasonable price for the area. The room was very clean and had a refrigerator and microwave. It is about a five minute drive from the downtown area. If you are a Best Western Rewards member, the room charge includes a breakfast at Denny's, which is located on the same property. It is not the regular breakfast menu however, it has a variety of selections and we were happy with the amount of food provided.cinann - Thank you for taking the time to write this review. Our entire staff takes pride in our hotel and it shows inside and out. Our prices are very reasonable for the Napa Valley. Being just a few minutes from Downtown Napa and wineries in the area, you just can't beat that. Thank you for being a Best Western Rewards Member and we hope you visit us again soon. Genafer, Director of Sales",2
+Super hotel - Bad: I dont like the anchovies in the Caesar dressing. Good: Bed and pillows are the best,2
+"OK hotel in the middle of nowhere - Booked this hotel due to proximity to Fedex Field only to realize it was 40 mins by metro. It would have been better to stay at a nicer hotel in a better area and take the metro from there. When i asked if i could walk back from the metro after the game, reception told me it might be better to run with the watch you're wearing.",1
+"Snobby North East attitudes - They charged me 150 for smoking in my room. I do not smoke. There was one person who did smoke in the room, at a wimdow, window were left open. As a non smoker I can smell when a room has been smoked in. The room had NO smoking odor. A small fee for breaking the rules would have been acceptbale. They were unfair about it.",0
+Great find near Disney - This is a great hotel walking distance to Disneyland friendly staff clean rooms great price will stay again,2
+"Just OK - Hotel has a smell.. Business office computers were not working and there was water dripping in the business office. Staff were friendly. Room was clean. Lighting in room could have been better.. I usually stay at hilton brand hotels, but all were sold out, or over 250, so I selected the la quinta.Dear Traveler, Thank you for choosing our property for your travel needs. We appreciate your feedback. We are addressing the issues you experienced during your stay and look forward to providing you exceptional service. We hope to see you again. Sincerely,Vickie W.",1
+"Terrible Hotel - Very horrible customer service at the beginning of our stay and during our stay, We are.very disappointed with this hotel. The walls are paper thin. The customer service rep hung up on me as I was describing how loud the guest was next door.",0
+"Absolute Nightmare! - This place is the worst ever!! First of all, we had to pay for our entire stay up front (before we saw the room). Then when we got to the room, it reeked of cigarettes and had cigarette burns on everything. There were roaches coming in under the door and smashed bugs on the wall! There was no hot water... More",0
+"probably the worst motel in Vegas - To be short: no wifi (it works only at front desk and pool, lol), no refrigerator, very old TV with bad reception, with non working remote. Very small room, actually too small for 2 beds, very old repainted furniture. Stay away !",0
+Holes in carpets. Run down for a new hotel. - It was a recently built hotel allowed to fall into disrepair. Staff was gone or unhelpful. Room felt like a motel 6. Maybe. Was ok for 85. But no more. View of interstate exit ramp. I would recommend most other places. It did in a pinch and was close to dc. Didn't feel unsafe. Just unkept. It was fine to sleep in. And the pool was nice.,0
+"Very nice spot in inner harbor - Great area, very clean and friendly. Traveling for business, would've been nice to have earlier breakfast options.",2
+Comfort suites - Dirty rooms. Outdated decor. Faulty lights. Bad odor. Terrible breakfast. Would not recommend or stay here again. Disgusting.,0
+"A Comfortable stay!! - Location: great location by nice cafes and little shops. Facility: nice facility with a big gym, roof top heated pool, a nice restaurant and a gift shop. Check in: very fast and informative. Room: nicely sized room with all the amenities that you need but dated decor. The view from the room was on Hollywood hills. Concierge service: Seph was... More",1
+"Several Basic Service Flaws in My Stay - - No ironing board in room at check-in - Maid turned off my room refrigerator for no reason -- stuff inside got warm - No way to set time manually on alarm clock -- it was a constant 1hr 40min behind - Had to go to front desk to get more toilet paper, as ",1
+"smile is perfect,but - I have stayed for New Year's Holiday.I was looking forward to visiting this hotel very very much. and I requested to them that I would like a high floor at their web site while reservation. as a result,my timeline on arrival day is following.11:30 arrival at Hotel,and deposit luggage. the representative of reception saidWe accept your request. at this time.15:45 Challenge for the first check-in. But the another representative told me that Check-intime start from 16:00.16:00 2nd challenge to check-in. new another representative said the inspection of your room hasn't complete yet. wait for several minute the long line made by waiting check-in people were appeared from this time. 16:15 3rd challenge to check-in. next another representative said the inspection isn't yet.wait for 5-10min. I answered OK,I wait for at here(front desk) the long line has become much longer.16:50 4th challenge to check-in. no one tell me anything.I try to talk to another person who stand the next of front desk I am waiting for 45 minutes,Whyto tell you the truth,I had expected this time a little.because I thought this waiting time was the time to find the highfloor room I requested. 17:00 check-in done.the room assigned to me was...the most lowest floor(3rd).there are 20 floors in this hotel and I had requested higher floorsince 2 month ago,But the answer was the most lowest level.I was so sad...so sad. the attached picture is the View from this room.If the assigned floor was 4th floor,I think I was saved from this sadness.But 3rd...the most lowest floor to the guest who request high floor.I know this season is very busy.I don't want to complain more than that.The hospitality and smile of their staffs were very good.I'll stay this hotel again.maybe this month.Dear 376masatot, Thank you very much for feedback about your recent stay with us. I am terribly sorry to hear about your arrival experience and that your request for a room on a high floor could not be fulfilled. This is definitely not a typical St. Regis experience and on behalf of the entire team I would like to sincerely apologize. We would love for an opportunity to welcome you back to our hotel and show you our true five star service, so please do not hesitate to contact me directly at Melanie.rehbeinstregis.com for anything I may assist with. Sincerely, Melanie RehbeinDirector of RoomsSt. Regis New York",1
+"Ok for 40/night, wouldn't stay again - Hotel conveniently located off of interstate 40. This hotel is very run down. It appears that there has been attempts to remodel parts of the premises. In my room The carpet was very old and disgusting. There was stains and it smelled unpleasant. The hallways reeked of tobacco and the air conditioning in the rooms was turned off making us... More",0
+"We are talking serious beachfront here!! - I have had the privilege of staying at the Fireside Motel on many occasions through the last twenty years and it remains my favorite beachfront hotel in the world. It is not a typical tropical beachfront but a rocky, fierce, wild ocean beachfront. Your balcony will be just a few feet from the waves crashing on the rocks with a... More",2
+"disappointing, not up to normal - I have always had a river view room. Was told by the gentleman checking me in that wasn't true. He then said he would give me a river view room for an upgrade fee of 15.00 a day. Told him NO. I was given a room near the parking lot, no amenities at all. No frig (first time that has... More",1
+"It served its purpose - Nothing fancy, but cheap price and clean... Felt like this motel was built in 1950's....some sort of mobile home structure....small with one bed, but clean...had a tv with cable, a/c, and heat...view of woods in back....close to Acadia Park...no hair dryers in the room, but put one in per our request...",1
+"Overall Good, Bad for Hilton Honors Free Breakfast - A nice hotel. Overall nice people. No free breakfast as a Hilton Honors Diamond Member. Received a whopping 750 points total for not receiving 4 days of free breakfast. Nice gym. Nice pool. Clean room.",1
+"Great location and a nice play to stay in Boston - Bad: Breakfast can be better. Its very simple, I had to go out and seek for a real breakfast because the hotel option was not attractive at all. Good: Very good location. Our room was good, you get what you pay, anything more.",2
+"Nice owner BUT rooms deteriorated - I did not want to write a review when we first stayed as the owner told us he had just lost his wife. We stayed one night because of that..however the room was very, very shabby. The outside door offered little to no security...perhaps a closet door. The room was dingy and small. The kitchen had a tiny fridge w/half... More",0
+"Exceptional Service - The staff at this hotel went over and beyond in service and anything that was requested was done right away. The breakfast was great, warm, and refilled quickly. Fresh baked cookies in the evening waiting for us in the lobby. The pool was kept clean and was in a centrally located convenient location. We enjoyed our stay.",2
+"Dirty bathroom and rude staff - The woman who checked us in upon our arrival was incredibly rude and immediately put a damper on stay. I'm not sure if we were given a handicapped room or if they are all similar, but the bathroom didn't have a tub and was absolutely disgusting. It was one big room with a drain in the floor and did not appear to have been cleaned in some time. One corner appeared to have blood. At 5 a.m. A group of workers with coolers stood at the end of the other hallway from us and we're speaking so loudly for over 10 minutes it woke up my husband, my infant, and I. As my in laws have recently moved to the area I expect we will be visiting Tracy frequently but I will NEVER again stay at this hotel.",0
+needed a motel quick - our motel that we booked for the week made a mistake and could not give us the room. We went to lamplight motel and they helped us out .if it wasn't for lamplight we would have to go home.Nice rooms and staff .thank you again,2
+Satisfactory Accommodations - We were satisfied with our accommodations but were surprised by a 9 parking fee. We were not aware of the fee before hand and this should be disclosed when booking the hotel.,1
+"Killer Breakfast / Pool Party - It rocked. Went for a two day concert, so many fellow showmates stayed at the hotel. The pool area was transformed into a pre-game party with food and tunes. The hotel and staff were outstanding. The only drawback was that it would have been nice if the hotel shuttle operated on the weekend.",2
+"Superior room booked - I had requested a sofa bed in room when i made my reservation and was told it would be available, but was told it was unavailable when I checked in. Also not told that room keys also operated elevators.",1
+"It's really OK - Staying on El Camino can be noisy, but this motel had many rooms that are away from traffic. Ask for a quiet room. Property was clean and, well, comfortable. Breakfast was better than others I've had at similar properties. This was my first time here, and I'll return.",2
+Virginian Suites - The hotel was nice but a bit old. The air conditioning did not work well in either of the rooms in which we stayed. In the evening we were told breakfast was available in the hotel. In the morning we were told our rooms did not include breakfast and it appeared that only high end rooms quailfied for breakfast. So we had to leave the hotel to eat. Over all I was dissatisfied and would not stay at this hotel again.,0
+"Incredible front desk staff - We were just staying overnight en route to the Bahamas. When we arrived at nearly 1 am, we discovered that our reservation did not exist, our travel provider had instead booked us into a hotel in Baltimore in April. Luckily for us, night auditor Dalia came to our rescue. She worked non-stop for an hour, speaking to the call centre,... More",2
+You get what you pay for!! - Very disappointed in my visit! There was no iron or ironing board so I went wrinkled. They false advertised free breakfast in morning because they just switched from Days inn to home stay so they didn't have license to serve food yet. I will not be back,0
+Good overall experience - Great room and nice to have complimentary breakfast and coffee/tea most of the day. Facilities were clean and well maintained. It is located in a nice quiet area of Post Falls but is somewhat removed from most of the dining and activities. It's only a short drive away so only a minor inconvenience. Overall it was a great stay and we would not hesitate to stay again!,2
+"The service didnt worth the money I paid. - Bad: The staff were not professional. The reception staff who helped me checking in was dressed like being at home. She looked very tired and communicated with me without any expression on her face. My bathroom was a disaster. It became a swimming pool after I used it each time. BTW, the real swimming pool was closed for the seasonal reason. Good: The staff were helpful. The bed is comfortable. The location is just in the very center of the main tourism avenue.",0
+"Try somewhere else - Very disappointed. First of all, I felt taken advantage of. There are few choices in this town and the management knows it. I needed a government rate--you know the rate offered in every other city in the US. Not here. I booked early and still had to pay 40 out of pocket for my stay over and above my allotment... More",0
+"Ants - The staff was very friendly and nice, the bed was comfortable, but there were ants on the walls, in the bathroom - we kept our suitcases zipped to make sure we didn't take any with us! Fortunately the bed was clean and ant-free. The room was clean - they just had a problem with ants which should have been taken care of. The front desk guy, a very friendly young man, did tell s when we left that the were doing complete renovations in the next few months, so this problem might soon be solved.",0
+Smelly room with prank calls - When first walking in the room had a very strong smell of cleaners! We were told that all the rooms had just been cleaned and would smell the same. We got woke up at 1:40am by prank calls. Maybe they need a makeover!,0
+"5 star experience - This is a friendly, courteous, clean, comfortable hotel with a terrific breakfast. A 5-star family hotel that is also in a convenient location. We appreciated being able to open a window for fresh air. The king room is really comfortable and convenient with sitting area. Wifi worked smoothly. Looking forward to returning.",2
+"Mold in rooms - Mold in the first three rooms they showed me. Not until they sent me to the top floor in the fourth room did I find a room that didn't smell of mold. Good service willing to help, and very attentive, but they need to fix the mold in their rooms.",0
+Very friendly staff. - Good: Very friendly staff. And perfect location in the theater district.,2
+Noise! - Bad: Noise!!! in the room you can hear the noise from the corridor and from neighboring rooms.,0
+"Right price - We stayed here because the price was right. Location was ok, just a quick walk to Fred Meyers the bus stop. Staff was very friendly. Room was tiny and old but clean, which matters the most. No a/c which might be ok on the other side but we were on the side facing the sun and it was quite... More",1
+"Pay for the main Hyatt resort - We booked a room more than 6 months before our trip, at The Parkside Inn, requesting an upper level floor and room with balcony. We didn't receive the balcony and almost canceled our reservation when we were told we had to pay extra for the balcony, despite having requested it (this is something that could have been made aware to... More",1
+"Clean - Very clean, nice updated rooms. Felt so comfortable in there I walked around barefoot and sat on the floor.",2
+DC - Excellent,2
+"Should have been better - Bad: Room service was slow, have hidden pet fees and rules, and the pipes werent working. Good: They have a doggie potty area and spacious rooms",0
+"They Forgot Me - After arriving at BWI, I called the hotel for a shuttle. 45 minutes later, I called again. The shuttle had never been dispatched, so I had to wait another 20 minutes before it arrived. No apology was forthcoming. There is no business center at this hotel and the restaurant needs a major upgrade. The room, however, was well maintained and comfortable.",0
+"Most Comfortable Bed Ever - This is a budget hotel which has been recently remodeled. No frills, small but clean and neat. We had a king size bed which had the most comfortable mattress of our entire trip! The sheets were crisp and clean, so relaxing after a long day of activities. The area was quiet and we had no safety issues. There is coffee in the lobby which was good. No other food or drink except vending machines, but numerous eating choices on the same street. There is no elevator, but we had a ground floor room, so this wasn't an issue for us. Overall a good value if you are just looking for a place to sleep. We would definitely stay there again.",1
+"ANDREW SAVED US - This comment is solely based on the Customer Service provided by the night time attendant (ANDREW) that checked us in. I am positive that had Andrew not provided the service when and how he did, I would have called 311 to express my discomfort (caused by other hotel guest) and demanded a complete refund. Andrew the Pena Family thanks you for your understanding and professionalism. -dez",1
+Home away from home - We were at the hotel for our spring break for two nights. The staff are friendly and helpful. The hotel room was clean and specious. The evening reception and breakfast were great. The GM checked us in at check in and kept us informed of all activities and made our stay relaxing. We will definitely stay again at this hotel.... More,2
+Wedding fun with the sisters - The staff was extremely accommodating whenever we needed. The room was clean and pleasant. The location was within walking distance to several great venues. Not having been in Atlanta before we had a hard time locating the entrance for checking in however.,2
+"Redmond Best Western - The bed was comfy staff were very friendly. The Hotel appears to be fairly new, so it's very clean well kept. It's right off a pretty busy street, so there was quite a bit of road noise at night. Ask for a room away from the road if you can.",1
+"DO NOT STAY HERE - I understand these cabins are 75 years old so I didn't expect to walk into a 5 star facility but I did expect it to be clean, even somewhat clean would have been nice. The shower had not been cleaned AT ALL, the commode was not flushed, one bed had hair in it, the other bed had dirt in it,... More",0
+"Exceptional service, not so much detail to bathroom cleanliness - We chose this hotel because it is attached to the KFC Yum center and was told we could use the skywalk to and from the center (without, essentially, leaving the hotel). Unfortunately the skywalk was closed going IN to the venue, but we were able to use it after the event. We still think this is a grand idea, however,... More",1
+"Over Priced and Dirty Bedding - Besides the outrageous price and refusal to give a AAA discount because they were at quota for the day, the sheet on the king bed was too small and came off around the corners multiple times during the night. When the sheet came off, it revealed some type of thin covering over the mattress that was very dirty. I would... More",0
+"Hyatt Place that can use some TLC - Hyatt Place Hotels are always a wonderful option when we are traveling as a family. This particular hotel had a wonderful, helpful staff. The reasons for the 3 star review: The hotel could use some updating and there was an issue with their cleaning. The chairs in the dining area were stained and filthy looking. We dined there for dinner... More",1
+in terms of price you can not beat the location. - Location is awesome price well worth the money. The staff is very friendly and helpful.,2
+Good value for price. - Overall experience OK. Hotel had remodel several years ago. Our room's ceiling had only been painted half way. Wallpaper in bathroom was coming lose in several spots. Tile around tub was losing caulk. Breakfast buffet was limited.,1
+Stay Away DIRTY SMELLY - Had 3 rooms for our group. One door wouldn't hardly lock. Had strong animal smell. We stayed 5 nights and they did not clean our room once. Definately would not recommend this hotel. Worse hotel I have ever stayed in.,0
+"Awful dirty motel wouldnt bother - This was the dirtiest and worst run hotel we've ever stayed in. It was so dirty we had to leave early and find alternative accommodation. Sticky carpets, dirty linen AC and fridge not working. Changed rooms but no improvement - no way could this be a 3 star hotel",0
+"How is this a Hampton inn - Ok, the room was clean. Spacious. Weird design where the bathroom door was a slider Desks attached to the wall covering the electrical outlets Appliances not plugged in...the refrigerator! No light bulbs in the fixtures Cleaning service doesn't remove the used coffee grounds",1
+Vaction - Pretty good place they are under remodel but they let you know that. You'll feel safe because the cops are always there not because of problems they just hangout there.,2
+"Enjoyed the Stay! - The hotel was suggested by family members that we visited in Columbus. we agree that the comfort and value were well worth the selection for our stay. if we should schedule a longer stay, such as a vacation we would surley have no problem requesting to stay at a Microtel again.",2
+"Disappointed - Arrived to discover an outrageous parking fee (also did not offer any disabled veteran discounts). Check in was ok until we discovered the entire college football team was arriving that night. The room was ok, the thermostat did not work so the room was very warm. It wasn't until later that night that the football enthusiastic kicked in and needless to say, we managed about two hours of sleep. You would figure the hotel would have informed us of this when we booked the room or at least would have had the decency to tell the rude guest to hold the noise down since it was after midnight. Needless to say I could not recommend this hotel to anyone else.",0
+"A good and new(ish) resort hotel but overloaded - Location: at the south end of Las Vegas Bvld. This is the newer end and nearer LVS airport. Bellagio and Caesar's Palace are close. Aria is part of an integrated development with Mandarin Oriental as high end hotel, Aria hotel and casino complex and Crystals shopping mall (Prada, Vuitton etc) - a little bit dead except as a walkway to... More",1
+Ok but - Overall hotel was good except for breakfast it was the worst I've experienced area is way to small and choices of food on the cheap side. Also nothing is around the hotel it's by itself.,1
+"Hotel is okay, except . . . . - I found the hotel very nice. The rooms were clean, the hallways were clean and there was not a lot of noise. The beach is 'yucky', but the pool, the gym and the jacuzzi were very nice. If you eat at the TradeWinds restaurant, don't order the crab cakes. I'm still trying to decide what they tasted like. It certainly was not like a crab cake. Unfortunately, the hotel lost a customer for meals for the next 3 days, as we did not want to chance another food diaster.",1
+"1 Night Stay - Hotel downtown so parking kinda difficult if you choose not to valet park. Hotel appears to be clean well kept. Room had no refrigerator or ice bucket, kinda small, but appeared to be very clean. Bathroom had shower, but no tub. Fitness area quite nice. Breakfast lacking, unless you order room service. Price was for weekend was very good. Overall satisfied would recommend/stay again.",2
+"Simple, clean, always stay here - Nice little motel close to Jean Bonnet, and 1/2 the price of other hotels in the area. Nice heater in the winter, and a/c in the summer. Ice cream shop next door, and a nice couple who run the place. About to book another night soon.",2
+"La Cuesta vs. La Costly - The Positives: Most of the staff was very friendly. Good location. Hotel clean. Beds comfortable. The Negatives: Too expensive for what you get. Breakfast was just OK No coffee in the breakfast area or choice of milk with cereal. Had to wait a long time for items to be refilled. Bathrooms small. Stingy on the towels. Lobby very small, not... More",1
+Terrible - Worst motel I've ever went to. Spiders and other bugs in bed. My room smelled like throw up. Their was a knife under the bed but thank god it was just a toy. Beds have stains. Bugs in the shower. Right when I got to get in the shower right when I turned the water on.....brown water came out. You... More,0
+"Very convenient - This hotel is super!!The staff is friendly, and very competent. The room was spacious, and clean, and the bed comfortable. The location is good, and there is a restaurant around the corner. Very quiet.",2
+"not great front desk, small room - Bad: assigned an accessible room without being told. tried to book room direct with hotel but was told tat they could not match thebooking.com rate (even though we were starwood members.. ). Good: bar area",0
+"Truly unprofessional, did not match their high ratings on the internet - I was going to be in downtown Atlanta for a convention and had to check in early. Looked at their website and called the local phone , followed instructions for 'in house reservations' (btw the voice mispronouncing Centennial is hilarious) to have our reservations confirmed. We had 2 rooms and the woman identified herself as Karla said the rooms are... More",0
+"First and Last Time Coming Here - Intially, I thought this would be a great place to stay. The Customer Sevice and facility was clean. However, the rooms are extra small and not much room to move around. There is no refrigerator or microwave. Everything is cramped in the room. The TV was a LG but the remote control barely worked. Also, we did have towels but... More",0
+"Sucks, Nosy Staff - Horrible",0
+"great staff, location, but a few problems - This hotel is situated close to the Seattle Center. The staff are really friendly and efficient. Just as well as we had a few problems. Soundproofing between floors is poor, and we had two very disturbed nights with a family above us sounding like a herd of elephants. The air con units had to be replaced in both our rooms... More",1
+"Overall good - Room was clean, price was reasonable, reception staff weren't overly friendly but were pleasant, maid service staff were very friendly. I did not have breakfast but my husband did and he was satisfied (he is however easy to please). Possibly would stay here again- it served its purpose for this trip.Dear Traveler, Thank you for staying with us and posting a review. We enjoyed having you as our guest. I am happy to hear that the housekeeping was friendly. Housekeeping really enjoys meeting our and guests and providing them with a clean room. We hope you will come back and see us again. Sincerely, Vickie W.",1
+"Far From Strip but Nice - I stayed with my sister in this hotel...Basically, as it was New Years, various other hotels closer to the the Strip were booked. The SunCoast staff were very helpful friendly, even when our flight was delayed and we had to reschedule our shuttle pick-up from the airport---use this! The SunCoast is very far from the airport and it is free so you will save yourself money.The rooms and bathrooms were very clean and spacious. The buffet downstairs was decent. The only downside is, again, its distance from the Strip. The shuttle times are not very convenient, especially if you want to spend a night on the town. The cab fare from the Strip to our hotel costs us around 30. So, keep that in mind.Hope this helps!",2
+AVOID THIS HOTEL - Air conditioner didnt work. Toilet was filthy (urine). Service elevator overheated and set off fire alarm. Was repeatedly warned by staff about it being a high crime neighborhood.,0
+Will use again - This hotel is convenient to the metro and only a four stops from downtown Washington. It has limited shuttle service to the metro as well. My wife and I will use it again as a good alternative to the high-priced hotels downtown when feasible.,2
+Skip this location - Keep driving! The other family that we were traveling with booked and paid for this room far in advance. We arrived without the other family and was given a room on the second level. When my husband and I exited the elevator with our luggage the entire length of the hall smelled like a skunk had run down it. It... More,0
+"Very Good Location and service - Very good location the Hotel it is walking distance to major Atlanta attractions. Breakfast with good selection of itens. Recepcionists very friendly and helpful. Wifi does not have the same standard as the Hotel, always down and very slow.",2
+"Nice, but needs changes - Myself and my wife just returned from a week long trip to Maui. Here is an accurate review. Pros - This resort is beautiful It is practically brand new, has a great location with amazing views. We stayed in a one bedroom studio ocean view and our room was amazing. Great kitchen, spectacular views, and a comfortable bed. Cons -... More",1
+Good for a few hours of fun - Stopped in at this casino on the way back from Birchrun MI shopping. Not to fond of trying to find our way in and the area. But all went well. Found the money wen quick so the visit was not long. Did not hear a lot of winners going off. Could of been just the Sunday we were there.,2
+We had a really rude man greet us at the check in counter. - Bad: We had a really rude man greet us at the check in counter. When my dad didn't understand what he was asking he gave him such an attitude. Everything else was perfect except for that encounter.,2
+"Best deal in downtown Atlanta - I stayed at this Motel 6, 311 Courtland St NE, Atlanta, GA, in August last year for a conference my job would not fund. I was totally on my own dime and so needed to economize. What a great deal this place was! The conference hotel was the Hilton literally next door, and those poor schmucks over there were paying over three times what I paid! For the same location! My room at the Motel 6 was clean, the bed was comfortable, the parking was FREE, AND I had a small balcony off my room on the 2nd floor! The staff was nice - what I saw of them. Granted, the staff at Motel 6 is small - there is no room service, no restaurant, and no bar at Motel 6. But they have all that at the Hilton next door and all over downtown Atlanta so Motel 6 doesn't need it!!! I will stay at this Motel 6 every time I have to go to Atlanta from now on. The location is perfect. I felt as safe as anywhere else I have stayed in Atlanta. What a sweet deal!",2
+"Great visit! - We had a great visit at the Comfort Suites. The hotel room was spacious (we had a small adjoining 'living room' space in addition to the bedroom), and the room was really clean. The bed was extremely comfortable (great pillows!). We had pleasant interactions with the front desk, who were more than happy to help us with any questions we... More",2
+"Okay room for the price - The air conditioner in my room was very noisy, kept me up, had to trun it off and open windows. That let in the light and street noise (which was quieter than air condioner). Bathtub drain plug was broken so I had to tak a shower whch I don't like to do. No shampoo or conditioner.",1
+"Although this is one of our favorite places to stay on... - Although this is one of our favorite places to stay on Kauai, we left our busy schedule and the noises of the city to get away, only to find we were overlooking a very noisy construction site. We were told we were given an upgrade. Had we known we would have liked the opportunity to choose a room away from... More",1
+"Aging hotel that could use a facelift - Arrived early to combat traffic. Despite knowing that check-in was 4 pm, I asked that morning about the possibility of an early check-in and was told absolutely not. I returned about 3 pm to find many people checking in ahead of the 4pm deadline I was given. The carpets are worn and aging rapidly, the walls need a new coat of paint desperately. The staff was pleasant if not a little understaffed. It was a holiday weekend but this hotel is not worth the premiums they are charging.",1
+"Zero Stars. Awful Start to New Orleans trip - Finally Made a reservation with Omni after many attempts. Their reservation system would put call on hold for a long time. Should have been a warning on things to come I finally called the front desk and they connected me to reservations. Made a reservation to check in May 28th, three nights. Requested early check in This was a special... More",0
+Clean it Up - If you like filth then this is the hotel for you! Bed Linens were not changed for maybe multiple times for one bedroom! Possible Dried Blood and possible Livestock hair on botth pillow cases! Unknown smell greeted us at door upon arrival.. They were also out of towels and had to share a towel among four people! Only thing going... More,0
+"Clean but Smelly - This hotel needs a better ventilation system!! The whole place smelled of smoke and farts. I found the casino to be very dreary and outdated. The rooms were very clean and we had a nice view. We had breakfast there and the smell of smoke permeated the restaurant so bad it was hard to eat. I wouldn't stay here again, for sure.",0
+"Just OK - I stayed here several years ago and swore I'd never be back it was really dirty and run down. I saw they had rejuvinated and, becuase most Hilton Garden Inns are very nice, decided to give it another try. They have cleaned it up substantially, but still not the same as every other Hilton Garden Inn that I have stayed... More",0
+"Only choose for a 1 night, quick stay. - My family of 4 stayed for 1 night for our 1 day trip to Six Flags. It was our first time staying at this motel, we usually stay elsewhere but many of the hotels were booked because of New Years Eve. I figured I'd give this one a try since it mentioned it was recently remodeled. First the location. This... More",1
+I will stay there again! - Nothing Very friendly staff and very helpful,2
+would stay again - Bad: room had a old look and feel. not fully clean. Good: size of my room. food on site. pool indoor.,2
+The room was not clean and smelled of smoke. We did not... - The room was not clean and smelled of smoke. We did not stay and they would not refund us as we were told that we paid online and could not be refunded.,0
+"Great value - Pleasantly surprised. Decently priced, clean, and super friendly staff. The discovery of a pool right outside of our widow the next morning, was an added benefit. We would definitely stay here again. The only drawback would be the weak Wi-Fi. I mentioned it to the front desk on check out and they seemed surprised even though many comments state the same thing.",2
+Poor customer service. - Check in service was slow. Personnel were rude. Smoking room was given to two non-smokers. Strong smell in room even with air conditioner running non-stop.,1
+"Your typical Hampton Inn - We stayed here to attend Kentucky Derby and spent little time in the hotel. The pool was closed for repairs. Friendly staff and conveniently located next to highway. It seems everybody in town smokes, so lots of people hanging around entrance puffing away.",1
+Beautiful Ocean View - At first I was not sure about booking a room at this hotel. Had stayed there many years ago and it wasn't quite what I had expected but was very pleasantly surprised. The room was a bit dated mostly by the size of the bathroom but other than that it was great. The beds were comfortable and it had the... More,1
+Business trip - What I needed for a working trip,1
+"Amazing hotel, great staff, family friendly - My family had an amazing experience. We arrived early and staff had a room ready for us. The walk to the tram is very short.. breakfast was good but would preffered scramble eggs and potatoes. The only problem was the parking, but staff made it easy to find one for us. Thanks for all the help!!!",2
+Decent Hotel - Hotel was in decent shape and clean.  Bathrooms were very nice and redone but rest of room looked fine.  Main floor smelled of cat litter in some places and some others smelled like cleaning supplies.  Desk staff messed up my room keys when I checked in so I had to go all the way back to lobby to get it fixed.  Staff was friendly and apologized though.  Check out was smooth and easy.,1
+"The best beds and pillows I have ever slept on. - Good: The best beds and pillows I have ever slept on. Near Little Tokyo, convenient.",2
+"Decent for price. - We checked in late...around 1 am. The lady at the desk was really nice and she was every night we saw her. I was disappointed with the front desk during the days. We needed clean towels at one point and were told we had to wait until housekeeping came in....which was one hour later! I know from other hotel stays that they could have at least got some for us to pick up. The room did smell a little bit musty also. Over all it was a decent stay. It did have a very convenient access to the highway heading in to D.C., so that was a plus.",1
+"I really liked its location, and slot machines, the Paradise... - Bad: The beds were not too comfortable. Good: I really liked its location, and slot machines, the Paradise Buffet, and Duncan Donuts place within the Fremont Hotel.",0
+"June 6, 2016 stay - This is a great hotel, good price, very clean, very nice stay. The rooms are nice, the beds were soft. The kids enjoyed swimming in the pool. It was an overall great place to stay we'd definitely stay there again and recommend it to anyone looking for a nice, clean place to stay that doesn't cost too much.",2
+"Quirky, cool hotel - Our whole experience here was really positive. Rooms were clean, comfy and cosy with some fun artwork. Staff were friendly and accommodating. The food at the downstairs restaurant was delicious too and parking was really easy. Would thoroughly recommend.Thank you for this amazing review Melissa! We hope you will visit again soon.",2
+"It was ok - Ok for the price.. the bed was hard.. woke every morning. With a backache. The ""hot breakfast"" was a tub of bland mushing oatmeal.",1
+"Close To The Beach.. and now My Heart - Ocean Tower Resort - We have just returned from 10 days at the Aqua Ocean Tower Resort in Waikiki Beach, HI. While this hotel would not be your choice if you are looking for luxury, it is extremely clean and the staff was so friendly and helpful that we considered them friends upon our departure. There were 3 of us - we stayed in a room with 2 double beds, and had more than enough room for our stay. The location of this hotel is KEY! It is only 1 block from the beach, as well as most trolley and bus stops. It is within walking distance of the Honolulu Zoo, Aquarium and many of the shopping plazas and restaurants. We never even had the need to rent a car!! They are currently in the process of renovating their rooms. Even when you were in the room during the day, you did NOT hear the renovations being done on the other floors. Renovations on all floors are to be done in June 2007. We had the opportunity to take a look at a couple of the finished rooms. The new rooms are absolutely BEAUTIFUL! You feel more like you are in your bedroom at home than in a hotel. While this was certainly not the most lavish hotel that I have ever stayed in, it was quite possibly among the best hotel experiences that I have ever had. I will definitely recommend this hotel to my friends and family for any trips that they plan to Oahu.",2
+"Location, beds, price - Bad: Bathroom was small, noisy outside. Good: Location, beds, price",2
+C O Bike Trip from Paw Paw to Shepherdstown - There are so many mixed reviews for this Inn. Perhaps we should post the room number when we write the reviews. I was in Room 102 with two beds. The sheets had old stains on them. There was a very musty odor to the room that was only made worse when the air conditioning was turned on. The door closed... More,0
+"Great value - I stayed for 2 nights here where the rooms and service met up with other Marriott properties I have stayed in the past. Like the other reviews here, the only issue here was hearing the train whistle. As I grew up close to a train crossing, hearing it didn't bother me but I could see how someone not used to it could be really shaken by the experience.Other than that, they offer a value-filled room with kitchenette, a well-equipped one at that. Similar to Residence Inn properties, there's a fridge, dishwasher, sink, and stove along with some basic cookware and utensils. This property even had a food disposal unit.As much as there was a bed, living area, bathroom, kitchenette, and work desk, there really wasn't much place to sit down and eat for more than one person. I suppose a group of people could eat in the living area but I wouldn't find it all that comfortable.The services available in the lobby were fantastic, there a computer with free internet AND free printing (although there's a 30-minute time limit to be fair to other guests). There's also complimentary coffee available all day and even a map of the general area where the attractions, shopping, and restaurants are listed.",2
+"TERRIBLE HOTEL - THE STAFFS HAVE NO MANNERS, THE ROOM WAS DIRTY, PILLOWS WERE STING, THE ELEVATOR HAD WATER, WE NEED TO BRING OUR LUGGAGE UP TO GET OUT OF THE DIRTY WATER.",0
+"Cheap and this is it - Bad: Dirty and old room. Valet parking is not comfortable. Casino is old and has no roulette. If you have a car, you can stay, cause the price is everything. Good: Pretty cheap for Las Vegas",0
+HOLIDAY INN - We were not able to stay in the hotel for the two nights and went in to cancel only to be told we did not make rez with hotel as we thought we did. We can not get credit for the one nite they told us we could if we cancelled in time. We are in dispute with these charges,1
+DISAPPOINTING don't stay here - It was awful We went for one night as we were grieving and needed to get away First of all the 35 parking fee was ridiculous and your parking attendant sneered at us and said This IS La Jolla. Wow. When I asked the front desk what was the deal with the parking it was just uh yeah sorry. The room 808 was just OK. Altjough we were kept awake by some shenanigans going on in The room above us ALL NIGHT We will not be returning and regret we booked this room in our grief. It did nothing to help.,0
+"Weekly traveler - Was really excited to stay in a historical hotel. Got in very late and requested a very quite room. Was informed that there would be no one at the front desk after 11:00. Got in my room and settled in, noticed toothpaste in the sink, hair on the floor and in the tub but of course by this time there was no one at the front desk..Turned the TV off and went to bed but the music from the nightclub kept me awake until they closed at 2:am. I will never stay there again! Very disappointed!!",0
+"Great location, but worn and old - Room was dark, and smelled musty. Everything was well worn and in dire need up updating. Very mundane bathroom. Front desk staff was indifferent at best. I was so bad, we changed our stay from two nights to one and moved to a Hilton Garden Inn that was far better.",0
+"Not worth the price - Bad: The wait to enter the buffet was too long never got in the whole week.. When I went to the other restaraunt I was told I couldn't order certain items as they are for happy hour only so I left. They also did not have a pool or any alternative except travel 18 miles to their other facility and use their pool. They never even gave me a discount for lack of this facitilityor even notifying me as I made my reservation months in advance, I also did not like having to park outside of the parking garage only cause I was riding a motorcycle the parking garage was for cars only. I felt as though I was a second class citizen, no laundry facility service or machines . Good: The location was good and the staff especially the cleaning of my room was great.",0
+the decor - Bad: the personel. Good: the decor,0
+"A reasonable value for money in a budget motel - Okay value for money. No bugs, odors, or loud noises. The breakfast was considerably above average. The condition of the room needed upgrading: wall paper, bathroom door. Some lights (2) not working properly. We slept well.",1
+The room was very spacious and decorated nicely. - Bad: There was vomit in the elevator and I had to tell the front staff to get someone to clean it up. Good: The room was very spacious and decorated nicely.,2
+"My room was nice. - This is my second stay at this hotel. My room was quiet and clean. I was a little concerned as it looked like there wer a few more lomg-term renters than before. The front desk in the evening was friendly. In the morning not as helpful. But for the price it was a good stay. But next time, I'll probably... More",1
+"Should really be a 4* - This hotel was recently opened 7 months ago and used to be a bank. The room was clean, spotless and very comfortable. I was traveling in business and it was smack bang in the middle of centre city with easy access to everything. There was a TV in the room with loads of channels to keep you occupied. The shower and toilet were very clean. The only thing I'd say is for the shampoo and shower gel provided to be fragranced..that's just my preference.The staff were get polite esp Walter and Troy..thanks boys for making my stay welcoming..it was great to chat with you guys and sorry I didn't get to say goodbye properly. I can't comment on breakfast or food as I didn't have this and I don't drink so cannot comment on the bar.Lastly the vibe was really nice and Noamaan, Now that's a headline! We are shooting for 7 stars but there are rules about what defines star or diamond level. Those ratings are related to amenities instead of service. That's why we love TripAdvisor! It provides real stories about real experiences in hotels. Thanks for sharing yours. We appreciate the 5 star review. I will share the shout outs with Walter and Troy, though I suspect they're watching too...Hope to have you back soon!",2
+The toilet made a loud noise when it flushes and when the... - The toilet made a loud noise when it flushes and when the next door room flushed as well. Couldn't sleep all night and when we told the front desk no even apologized nor tried to compensate us for our inconvenience.,1
+Great hotel breakfast - Best hotel breakfast I have ever encountered.,1
+"Overnight stay on way to airport - Had to catch a very early flight out of PHX, and this was the closest hotel we found. It actually was clean, comfortable and close to the airport enough.",1
+"Poolside Bartender - Steve the Bartender was very knowledgable about the local area and he had many restaurants to recommend, so many local restaurants to us, it was so hard to choose from. We decided to eat at The restaurant Hogfish. He also gave us a ten percent coupon to us for our meal. He also makes the BEST Pia Coladas. Great bartender at poolside..Thank you for your comments. Steve is an amazing team member. He welcomes all of our guests with great libations and wonderful ideas on what to see and explore on the Island. Thanks for staying with us.",2
+"Above average - For a very small town out in the middle of nowhere, you will not find anything better. In fact, it is above average, even compared with its big city counterparts. Clean, well-maintained and comfortable. That's all we ask. The breakfast was the weakest link, but that has become standard for pretty much every place that offers the routine continental fare.",2
+"On the plus side, the people at the front desk were fine -... - Bad: Overall I was very disappointed. I rarely write reviews, but I think everyone should keep in mind the following aspects of their trip and take the following all with a grain of salt. For the cost: Paid over 450/night for lowest price 1person room - highly overpriced, and overrated reviews I have to say. I was attending last minute trip for work, but wish I had chosen the Monaco, Drake, Intercontinental...Hyatt, Sheraton...anywhere else. For someone traveling on business, I would equate it to maybe a Hilton Doubletree, for four times the cost. Freebies: I didn't have the time given my work commitments to attend the free breakfast/snacks in evening, as I had to be out at other events, which already provided this. I didn't need the free internet as I had my own. Room Itself: This was probably the worst aspect, yet the most important, and what prompted my very negative rating. I overlooked a rusty building roof - wish I had taken a picture as I don't need gorgeous, but this was anything but. It really looked like if I opened the window I would get some form of lung disease. I would have closed the blinds...but they were blackout blinds...which you don't want if waking up at 5-6 for work events. The room was lackluster, and though there are only 6 floors, there are 2 VERY slow elevators, one of which was not working for a good portion of my stay, so don't try to get anywhere on time, or plan to be late and blame it on the elevators with a legit excuse. Overall: I expected more when I saw the cost, positive ratings, the reviews for boutique - this was anything but. Disappointing stay, especially when my work conference overlapped with my birthday. Will not be returning. Good: On the plus side, the people at the front desk were fine - the doormen were fine and one woman at front when you walk in was extremely nice and I have to give her probably the most positive review for being most pleasant. Other desk guy was fine but clearly apathetic and not going out of his way to be friendly. Appreciated ability to store luggage in between end of stay and flight departure...but again, not something that makes hotel stand out.",0
+"Cheap - Not in the greatest area, but cant complain about the price per night. Hotel has been renovated, but has thin walls and has shaired doors with the rooms next door causing lots of the sounds to come from underneath. The doors are sturdy and solid, but makes a lot of noise when they close. Hotel is very close to the Amtrak and metro station, shuttles arived 10 min late but is available",1
+"Good Value - I stayed over for few nights. It is clean and quite modern. Bed are comfortable and is located in a quite neighbourhood. The Hotel staff is very kind and friendly. For shopping lovers, it is also very close to Market. I would recommend it.",2
+"Not worth the money - This hotel is beautifully located in the NE corner of the French Quarter. It is one block to the trolley station on the newly completed Rampart Street line. I give the trolley system 5 stars for convenience, value (3.00 per day), and ease of use. The hotel itself is somewhat clean on the surface. The laminate floors in our unit... More",1
+"Good location/outdoor pool - The only complaints that I have is that the indoor pool was out of service for a day and half which wasn't good for the kids. Our balcony door stuck really, really bad! The light in the bathroom is also the fan so you can't be in there without the fan going. Hard to hear what is going on in the room with the loud noise running all the time.",1
+"great hotel for couples in a great location - Bad: Rooms were pretty small, definitely not suited for a family but great for a couple. Good: Great location, Comfortable rooms, breakfast was good (beagles, cream cheese, donuts and coffee.)",2
+"Decent Stay - A no frills location in a residential area. Close to freeways, 7/11, Starbucks and a Mexican restaurant/nightclub. Check in was quick and not welcoming but to the point. Parking lot could be an issue cause of the size but it wasn't packed at check in so we avoided the dilemma. The elevator in the lobby was convenient, quick and a... More",1
+"It was fine for a Best Western, but a high price for what you get - We wanted to get away for a couple of days and hit the local casinos that are within a 20 minute drive from this location. The hotel is in a fairly sketchy area just south of I-10 near Vinton. There is a small video poker casino on the premises, but it was not our cup of tea. The room was... More",1
+"Hotel is fine but pricing deceptive... - Price was a little bit deceptive...when I booked the room, it stated that breakfast is included. However, it is not included in the quoted rate...you are charged an additional 9.95 per day (mandatory) for 2 bottles of water and the breakfast, plus use of the fitness center. Since this is mandatory, it should be included in the overall rate. The room was fine but there was a funny, fishy smell in the hallway on my floor. Not sure what that was all about.",1
+"Bad Experience - Overall bad, bad registration process, had to make the reservation twice and in both cases no email confirmation. Almost had me booked for two rooms and would have had I not made several calls to confirm reservation. Also on the morning of check out there...MoreMany people think that a slightly poor review is a problem for a hotel...this is not true. By letting us know what went wrong during your stay, we learn what we need to work on. Thank you for letting us know and we hope that...More",0
+"ber cool. - Bad: Initially had a two double bedded room (later switched) and the beds in this room were too small and woefully uncomfortable. Mattresses were sub standard. However, were swiftly moved to much more comfortable king bedded room. Good: ber cool. Tech savvy property with atmospheric bar area and games room. Very accommodating, knowledgeable and friendly front front desk staff. King rooms are spacious and comfortable Location could not be better.",2
+"Average Stay - This motel is located close to where the Tecumseh drama is presented, so it is definitely convenient for those people in town for that purpose. Also, the service was great motel staff members were friendly and helpful. The property itself, however, needs some updating there was a worn appearance to the suite my husband and I stayed in. It didn't... More",1
+"Everything Was Great! - The hotel made me feel special just walking in. The staff was very approachable helpful. The rooms were inviting and clean. The bathroom was set up nicely and was clean. The soaps, shampoo, conditioner etc. were good quality. The breakfast was outstanding! Not just fattening buns, donuts and coffee. A nice variety of breakfast items to choose from. And... More",2
+"Very Cheap, Nice Staff - Every Year myself and some friends go to the dells to hit up the bars. This hotel is right downtown, so you are walking distance to all the bars. The owners were very nice. Now the rooms are just pretty much two beds and a TV. There is nothing special in the rooms. They are clean and do not smell.... More",1
+"Nice hotel, other guests, not so much - My first impression was that the lobby was full of pimps and hookers! The hotel was very nice, very clean but the guys standing by the door asking if they could bum a cigarette as I checked in with my 3 small sons skeeved me out a little bit. The room was clean, beds comfortable, towels fluffy, we checked in at 11.30pm and were out by 9am so it was a place to sleep and nothing else.",2
+"Birthday Weekend - Lovely hotel with an amazing rooftop bar. The rooftop bar is on the 17th floor looks out over the city with couches and sitting areas besides a big bar to sit at. Rooms were decorated nicely with a touch of orange as the signature color. Bellmen and concierge were very helpful with good advice for where to go. It's in walking distance of Bourbon St but wear comfortable shoes There is lots of walking and sidewalks are uneven most everywhere you go. Of course, taxis and Uber are available. Thank you for taking a few minutes to share your experience. Happy Birthday!!! We appreciate you sharing your comments for others to get a feel of The Troubadour and our Monkey Board rooftop bar, we are excited to hear you enjoyed the atmosphere up there. The team will enjoy reading your comments and we thank you for recognizing all their hard efforts. We look forward to seeing you again soon, at least before your next birthday!WayneGeneral Manager",2
+Untruth advertising - I booked a 7 night adventure for my family thru Expedia but I had to change plans cause our dates were conflicting. I had cancel current reservation on March 21. In the info for the booking it stated no charges will be made if cancelled before April 21. I have been waiting now 10 days and no refund for deposit... More,0
+"Dirty rooms, rude staff, security nonexistent - Room was dirty to the point of trash under beds and dirty socks behind dresser. Mold in bathroom and kitchen area. At one point came back from visiting family to discover the door to the room open when I know it was locked when I left. Needless to say will not stay here ever again..",0
+Leisure Trip - Comfortable Stay - I stayed here during my trip to DC on the Memorial Day weekend. I found this hotel very clean and comfortable. It is close to the Metro Station (5-10 min walk or 5 by cab) which is a big plus. Good neighbourhood. No Room service but lots of reasonable options to order from. Super nice room with kitchen. Didnt use much of the hotel services but found this place worth the money I spent. I didnt face any issues during my stay and would recommend this to my friends.,2
+"Absolutely horrible! - Probably the worst ever. Incredibly distasteful. No hot water. Inoperable phone in room. Overcharged for parking. Deceptive pricing. No bathroom in room. Discourteous staff. The list goes on and on. The hotel itself isn't so bad, and it's in a very good location. It could be a nice place, and looks like a quaint old hotel. Don't understand the way... More",0
+Good value for location near the strip. - Bad: In-room AC unit was noisy - Tall tower standing in the corner near the window.,2
+"cheap buffet with good quality - Bad: in old town, far away from new main strip noisy air-con in room decor abit old. Good: cheap buffet with good quality big room comfort bed",2
+"You pay for what you get - If you're on an extreme budget then stay! Or just for one night!!! But, I'd pay the extra money and stay at the Marriott otherwise... It wasn't that clean: the carpet, walls, the place needs up grading",0
+Central hotel - No breakfast hall Poor breakfast Unacceptable even hotels 1 star has a hallor space for breakfast Central hotel Good rooms Very Clean Curtese staff,2
+Fashion - no very good,2
+"Limited free parking, atrocious view - The hotel was just ok. I picked this place for the advertised free parking. Unfortunately, the parking area was small and not near big enough to hold the guests cars. Adding to this issue, many of the employees were utilizing the free parking and there was not enough room for the guests. I had to park on the street 2... More",0
+Check-in was late - Took more than 2 hour waiting to check-in to our room. Otherwise stay was comfortable. Have issue with slow Wi-Fi connection.,1
+"Awesome! - Everything was awesome. It was our second time staying at base camp, everyone there was just as friendly and helpful as the first time we stayed there last year. We are looking forward to returning during the summer season to enjoy the short walk to the lake.",2
+No heat never go back - I had no heat the carpet was dirty. There were dead bugs everywhere. No iron or ironing board. Smelled of smoke. The arm of the chair had been eating by a dog. Will never go back.,0
+We Play Naughty and Sleep Saintly alright!! - Great place to hang and rest after doing the Key West thing. The staff was very attentive and courteous. The decor is gorgeous! Attention to detail from the lobby to the room's bathroom. The pool area is an oasis to cool your body and enhance your soul. We plan to make this our place to stay whenever we're in Key West and can't wait to check out the one in New Orleans. GreatHotelsThank You for taking time out to give our property such a wonderful review. We are so tickle our property has made such an impression. We also appreciate any loyalty or interest you may have in our sister property which like Key West is an amazing property. Please contact us to assist in any future reservations or information you may need.,2
+servce - wonderful staff breakfast lady was wonderful sunday 9/13) room needs refrigerator noise guests on the floor,1
+"Hawaii Travellers in Augusta - This was the first two nights stay of wifee and mine 17 day on the ground trip across Georgia, S N Carolina. Place was iffy to begin with. No friendly front desk welcome, dents on the outer door with a missing security latch on the inside and holes punched in the bathroom wall didn't help. I placed a straight... More",0
+"Quick stop on the way to Ohio. - Nothing fancy, just a quiet room and an bed for a quick trip to Ohio.",1
+"Should Have Spent 30 More - I should have reviewed the Robbins more carefully before making my reservation. I would have been far happier spending 30-40 more a night (and I am a THRIFTY traveler!). First of all, the room is not up to code: there was no smoke alarm. The A/C unit barely worked (probably because the filter needs a cleaning BADLY) and there isn't... More",0
+"A new stopping point' - When travelling to see family, we've taken to stopping near our destination the night before to give the kids the opportunity to swim and unwind from the long trip instead of showing up cranky and tired from driving. It has really worked out for us. Our 'normal' hotel had a problem with their pool, so we chose to stay at... More",2
+Boutique hotel perfect place to stay - After a weeks tour from San Francisco driving then all the way down the coast this was the perfect resting place for our final week. The rooms were spacious a beautiful bathroom with full size toiletries ( I was delighted as my pet hate is having to ask for replacements when you are staying in the hotel for several nights).... More,2
+The worst hotel I have ever stayed at! - Filthy hotel. There were long black hairs on our bathroom floor. Candy wrappers and other garbage in the hallways. We were on the second floor and took the stairs. Stay out of the stairwells. They haven't been swept in months. Unfriendly staff.. Parking is across the street in a sketchy parking lot. Our experience was the worst ever. I suggest... More,0
+"Great hotel for the family and for the Hyatt loyalist - My family of four (kids 3 and 6) stayed here over President's Day weekend. Hotel is clean, almost all the employees were great, location has food options and is very close to other food and there is a free shuttle to the parks. And for a big win for family with young kids- half the rooms have view of the... More",2
+"Bathroom issues - The room was okay. But bathroom extremely small. Also, it looked like the beginnings of black mold in between the caulking of the shower/bath tub surfaces. Toilet very low to the ground.... The uncomfortable contribution of the bathroom set the precedence for the sentiments felt about the hotel. But, it was a good location and the front desk staff were very helpful in pinpointing attractions and waterfalls in the area. I can't really comment on breakfast since we slept in and missed it daily",0
+"They've let this place go - It's like this used to be a decent hotel and they just stopped caring. Took the hotel clerk 3 tries to give me the right keys, after sending me to the wrong room. Beds are not very comfortable, and the heating / cooling is really noisy.",0
+Has gone downhill - I have stayed at this location several times and this place has gone downhill. They spent a lot to upgrade it-now they need to invest in good staff and bring back the happy hour! I was put in a handicap accessible room-so if you need those types of rooms they are well equipped!,0
+"Very Nice - This was a nice stop for the first night of our vacation. The hotel is easy to get to off I-77 and we found the hotel to be very clean. We were impressed with the layout of the rooms, which more modern than most hotels. The price for the night was a great value and breakfast was very good with... More",2
+"Great hotel with great people - The staff were extremely friendly. Randall was very informative and helpful. The location is great, across the street from the Santa Monica pier. The room was quiet. The walls between bathroom and bedroom were see-thru glass. But there is a really cool privacy shade the lowers. It was clean and modern looking.",2
+Convenient location with friendly staff - We stayed here to go to Six Flags over Georgia en route to Florida. Upon check-in around 3:10 pm I was told our room wasn't ready but they were quick to find another room. Room was clean and I had no complaints. My son wasn't happy that the outdoor pool wasn't open yet but it was too chilly to use... More,2
+"Delighted - I've come to expect an excellent level of comfort at Hilton brand hotels, and this Hampton Inn did not disappoint! Spotlessly clean, with friendly staff, free breakfast and comfortable rooms. This hotel also has a shuttle service to downtown Newport, which is very convenient, since parking is at a premium during the summer season.",2
+"You get what you pay for ! - The price of the room says it all. It is a cheap hotel room. Clean and OK to stay for a single night when you want a cheap hotel to come in late and stay overnight and get up early and leave. However, the only real big problem with the place is the smell of cigarette smoke that permeates the room!!! It is unbelievable. DO NOT turn on the fan in the bathroom and bring an air freshener. With the LOUD air conditioner on, the room becomes air becomes equalized enough to sleep there. You have been warned !",0
+Great Hotel-Close to Six Flags and Downtown D.C. - The staff were extremely helpful. They offered directions and even a weather report for us during our stay. The room was very comfortable and well stocked with towels. Breakfast was simple but very satisfying. It is only open for about 2 hours. It has been updated and I really liked the improvements. You can tell that the owners and staffers care about their property and it shines through. I would absolutely stay here again. Very reasonable and a perfect location. Less then a minute from I-95.,2
+Why would you - I understand the whole middle of nowhere so we set our own prices but holy cow this is ridiculous! 100 for two double beds in a dingy room The only cool part was the restaurant which I was too afraid of the prices to actually give it a shot. If you have money to blow for absolutely the bare minimum... More,0
+"Great place to stay - We have stayed here several times and it is always the same, clean, quiet, not too expensive. Although it did cost 20 bucks a night now for a dog. The staff is always friendly and helpful. The breakfast is pretty good too.",2
+"Family attended funeral at National Cementery - The hotel was fairly close to our destination. It was clean, staff was friendly and helpful. Breakfast was good. Frozen entrees for sale which was convient for travelers who didn't want to go out. No close restraunts close,without crossing the four lane highway. The beds left a lot to be desired, were lumpy and uncomfortable. We were on the first... More",1