diff --git "a/train.csv" "b/train.csv"
new file mode 100644--- /dev/null
+++ "b/train.csv"
@@ -0,0 +1,1501 @@
+total_review,sentiment
+Comfortable 1 night stay - Only spent 1 night here. Clean and spacious rooms. Good varied breakfast included. Bed was very comfortable. Would recommend this motel for short stays. Free parking. San Luis Obispo itself is a very nice town!,2
+"not good for a family needs - Not good, suppose to be there a freg. and microwave but I suffered and I have two kids.",0
+"Thoroughly Enjoyable place - This was a great place to stay. It was quiet. our room had a balcony with a view which is something we absolutely needed. The staff was nice and helpfull and the breakfast was exactly what we like. breads bagels yogurt fruit hard boiled eggs and cereals, perfect.",2
+Comfortable Bed ! - Good: Comfortable Bed !,2
+"Not cleaned room - When I checked in late at night, there was two used tissue papers and another room key (may be used by other customer) under a pillow. I let the staff know next morning, but she asked me are you using double beds or single bed They recommended changing my room instead of apology. Women Staffs are not kind and room conditions are worse than other Hyatt places. Only the breakfast was not bad.",0
+"It serves its purpose - My room or hallway didnt smell funny, the staff was friendly helpful, and there wasn't any loud noises or unruly guests. I had hotwater and the heater worked. As far as the room itself, you get what you pay for..No hangers, old furniture poor tv reception/wifi. The bed was comfortable enough. If you just need a place to crash or need to save this place works. Things that made me giggle: the phone in the room was from the Marriot in another state, the sheet that had the list of tv channels had a different hotel name on it, the advertisement for a pizza place that will deliver to your room has relocated and no longer does the keycard does not have the Inn's name on it but does have another pizza advertisement (different place) all over it again says they will deliver to your room, ya, no its out of the area.",1
+"Nice rooms, but........ - We had a great time, day one at spring training, only to come back to our hotel which has been taken over by NASCAR people!! Now don't get me wrong, I love Nascar BUT..they took over the parking lot. We counted 30 trucks each of them taking up 3 spaces!!! We had to park down the street at another hotel.... More",1
+How can you rent a room without a working shower? - Shower was broken. People upstairs paced for at least two hours from 2 to 4 AM.,0
+"Cheap and unresponsive - I'm a Hilton Gold member and was told on check in I could have a bottle of water each day during a busy two week stay. Keep in mind Kingsland water has a significant sulfur taste, so tap water is almost undrinkable. Later when I requested the water, I was told I had been promised something in error and would... More",0
+"Beware!!!! - Filthy hotel! Bed bugs or fleas, not sure which but we scratched all night. Dirty rags, dirty tub, nasty carpet and sheets. Should have been tipped off when I had to wade through trash overflowing the trash can in the breakfast area. Mgr. wouldn't return phone calls (3) and when I finally reached him, he said he'd give me 10.... More",0
+"On highway 2 - Overall, the room and service were of a good quality. However, management recently changed the cash payment policy, thereby adding a 250 refundable cash deposit, which was not listed on the website for this particular location. Since we were returning to Canada, we needed to spend our American currency first and this created a slight check-in problem, which was handled quite efficiently by the clerk.",2
+"BWI Airport hotel - So-so, it was ok. Location is not the best, nothing arround.",1
+"customer - The hotel is in a good convenient area. It was clean. I made a reservation for 2 nights and they neglected to tell me that the check out time was 11am. I decided to check out before the next day after 11 and the lady at the front desk was very rude and said that ""SHE TOLD ME"" the check out time. I explained to her that she did not tell me the check out time and she would not refund my bill for the 2nd day.",1
+"Small rooms and beds but excellent location - Bad: Provided breakfast is just bagels and doughnuts + tea/coffee. I'm not sure how that qualifies as continental! Beds are very small but OK for a relatively small couple - would be uncomfortable if you are much over 6 feet. Rooms are small but that's the only way you are getting a room at this price in this location. Good: Location is excellent (we walked everywhere including from Boston Back Bay station to the hotel with our bags - it's a 10min walk), staff were friendly, rooms are small but reasonably well appointed, hotel and rooms were very clean.",2
+"Small Rooms 4 Family of Four, - Our family of four stayed at this hotel for a night. The room had a king size bed w/ sofa bed. The room was small. the room was renovated recently but it didn't feel like it. The place was still under construction. Breakfast was very ordinary , Juice machine was not working and staff had hard time keeping up with the refilling food stuff that were being consumed by the hotel guests.Dear Sdtourist,Thank you for taking the time to review your stay, we do our best to execute exceptional customer service and we clearly did not during your stay. Please except our sincere apologies. We have put guidelines in to ensure we provide phenomenal service to all our guest. Thank you for the feedback and if your travels ever bring you back to Scripps, Poway we hope to serve you again.",1
+"bad experience, doesn't worth cash at all - Bad: staff r not helpful at all, room was really soooooo tiny even I booked large room, but the staff gave me two options,, if I want the large room I booked,,,, I have to go up a stair with my luggages, then down a stair again with my luggage to the basement, then walk through a hall way to reach my large room,,, or get a tiny one so I can use the elevator and make it easier for me to reach a room with all my luggages. really Bad experience,, I paid 200 a day for this SH,, I would Pay only 160 at Bellagio LAS VEGAS and get the best service in stars hotel,,,better than this hotel charlesMark. dont book this hotel Pals in case u have other options. Good: location",0
+"Just OK - I was excited to find this place for a road trip down the Oregon coast, since it had such great reviews from other travelers. Unfortunately, it was a bit of a disappointment. It's located right on the 101, so while very convenient, the road noise is pretty loud in the room (especially if you keep your window open - no... More",1
+"Serviceable - I had to stay for one night in Milledgeville for business. My company participates in a Corporate Lodging program so my options in an area are predetermined and limited. This hotel was ranked best of what was available without driving to Macon. I consider the hotel and room serviceable. The room, sheets and towels were clean. The air worked, the... More",1
+Nasty Ants!!! - I was very uncomfortable after seeing ants in my room and the tub acrylic was chipping away... This stay was not sanitary!!! We moved to another room but my comfort level was gone!!! I just felt dirty!!! I expected a better stay for the price I paid.,0
+"The hotel was okay! - The hot breakfast is a good idea but horrible. Plenty of towels, but need to invest in some fabric softener. The sheets were not fresh",1
+"Room was fine, but VERY small... - The room was fine, but was very small. You could not walk around the room with a suitcase on the floor. The bags had to be on the bed to walk around and on the floor to sleep. I think the room was approximately 14 X 14 with 2 beds. Decorating and cleanliness were fine, just small.",1
+Room Review - The room was extremely outdated and had a musty odor. The parking was not the best.,0
+"America's Worst Value Inn - I hate writing reviews like this as a guy that owns a business, but you really shouldn't stay here... I knew going into this that i was getting a worker's hotel, but I didn't expect the used condom left in the garbage in my room, or the window that didn't have locks. I appreciate the new carpet and counter and... More",0
+"No, no, no, never again! - Just dreadful, and scary. Was traveling alone with my dog. We were so tired, just needed somewhere to rest. What a filthy room, and the door did not shut tightly, you could see light through it...which wasn't too huge a problem until I was awoken in the middle of the night to loud party or something, which quickly turned into... More",0
+Relaxing - Very safe area. Shopping area and restaurants nearby,1
+"Disappointed - Ok but the room was not what I expected as far as comfort no microwave , small bathroom , cleaniless could be better",1
+"The Worst - This hotel is like living in a construct zone. The hallways are not air cond and missing the baseboards. The room had chips in every wall. The bath tub has millldew stains around the edge. Hotel doors are not lock and in fact some could not be locked because the operating bar was missing. When I told them about the unsecured doors, the reply was that they had cameras. Breakfast was a joke - kids cerials, mini bagels and cupcakes with terrible coffee. Our flight was delayed a day and we checked out and used another hotel. Best description is it is run on the cheap. Shame on Ramada.",0
+"Trip with grandson - Or stay was just okay, hotel in need of some work.",0
+"Nice place and good for the price! - We stayed here for one night while attending a Braves game. The room was clean, bed was very comfortable and the staff was very friendly and helpful. The location was great having easy access to 285, restaurants/shops close by and the MARTA station is just a short drive away. We will defiantly stay here again.",2
+"Hellbilly travels - Only had to change rooms once( no a/c) Here is a few other issues no tv ,wifi broken bathroom door, dripping water, toilet running. Employees were nice They told me I would get a good discount if I stayed. Still waiting!",0
+"No on site Spa Services, concierge was unable to give us any... - Bad: No on site Spa Services, concierge was unable to give us any well thought out options. We secured our own Spa appointments.",2
+Great Experience - We had planned a mini-vacation to Aspen and booked the room on spg.com as we are Starwood owners. We requested an early check-in and arrived around 1 PM and got our room with no issues. Due to the fact that we are Starwood owners and that the hotel was not book solid they upgraded our room to a Suite. The... More,2
+It was great overal - Bad: The pool was to small. Good: The spa was amazing,2
+"Reasonable - Bad: In my opinion, the carpet needs to be replaced or cleaned urgently. It left an unpleasant musty smell in the room. I changed the room and the smell remained. After walking barefoot on the carpet and stepping into the tub, there were black dirt tracks in the tub. I expected the rooms to be as good as the standard of the lobby, the dining area and the pool area. Good: Excellent breakfast. The outside facilities, lobby and the pool area are very good.",2
+"Nice hotel close to a mall and Costco - We enjoyed it very much because it is close to subways and to the airport,the attractions.",2
+"Close to Colonial Williamsburg, clean with a friendly staff,... - Bad: Probably my oversight when Iread the description but I was surprised to find no mini fridge in the room. Good: Close to Colonial Williamsburg, clean with a friendly staff, and two great pools. The pools gave us downtime opportunity on a rainy day as well as on a sunny day.",2
+"Economical Jewel - Right in the middle of Frisco. Very nice management. Rooms are old but are extremely clean. This was my best stay at any economical hotel ever. Simple, in the middle of Main Street and clean. It has great views of the mountains and is in the heart of Frisco. Best buy for the .",2
+"Nice, But - The hotel staff is friendly and helpful and the rooms are clean. The location is horrible as there isn't anything close in the way of stores or restaurants. If you arrive late you will have extremely limited access for dinning except for the over priced microwave food at the front desk. Breakfast and cocktail hour are a nice touch, but both need to be extended by an hour.",1
+"Watch out for shady practices - Do NOT make a reservation with Best Western. When in the Carolinas or in Walterboro, get a coupon and save 20. I do not know if there is a high season but during our visit in early March there were clearly lots of empty rooms.",0
+"Not very happy with the service. - Hotel looks very dark, weird smell 105 dollars per night. Complementary Internet and continental breakfast. Location is in French area very handy if u want to go out. Small pool of u want to swimming. 25 dollars parking.",0
+"Basic room - Stayed one night for our medieval times trip. Booked a double bed. Staff very accommodating! Came with friends and was able to room close together. Indoor pool was clean however, the jacuzzi tub did not turn on and the water was not hot. Rooms were clean and bed was comfortable. Had four pillows per bed (bonus!! I Love excessive pillows... More",1
+Affordable and convenient - Well situated near magic mile for shopping and walking distance from the loop. CTA station pretty close to hotel.,2
+Excellent and no compliant - We were here in Los Angels (Hawthrone) because we have to attend my father in law's funeral. My family all came (3 adult with my granddaughter total of 4 of us). I booked this hotel a week ago and didn't know our daughter or granddaughter will come until last minutes. We were very please and happy that I booked this... More,2
+"Tyler Stay - This facility is OK if you like an apartment type atmosphere. I did not enjoy having to take a walk outside to get to the breakfast area each morning. It was also an inconvenience not to have an on site exercise room. A very good alternative was provided a short distance away, but I'd still rather have a treadmill available... More",1
+"Okay, good view. - Rooms were outdated a little but that's okay. A wall sconce didn't work, no matter which switch we turned on. Fridge wasn't cold upon arrival. Nice, big TV where the entire room could see - we had a suite. Creaky bathroom door...and with a baby sleeping that's not convenient. Overall okay. Good front desk customer service at check in. Would... More",1
+"Hotel bien situe et belle plage. - Un peu decu de l'hotel, le batiment a manque d'entretien au fil des annees et serait du pour une re-decoration majeure ( il semble que ce serait commence mais nous avons rien vu de cela). le personnels semblent souvent depasse mais est toujours tres sympathique et serviable.",1
+"Nice restful stay - Comfortable, clean, and quite. The gentleman at the front desk phoned after my wife and I were in the room for a few minutes to make certain we had no problems and were happy with the room. Friendly people. Great bed. Excellent breakfast. Have a pool but didn't use it. The hotel is not downtown so the room is quiet.... More",2
+DO NOT stay here!!!!!!!!!!! - After getting the bait and switch I decided I'd rather stay anywhere else. I'm sure I wasnt missing much as it looks like project style crack house apartments. The front desk (old middle eastern lady) was extremely rude and up charged me 50 when I got there! I travel and stay in hotels 250 days/ year and trust me this... More,0
+"Great place for kids conventions, not so much for everything else. - I stayed at the Grand Hyatt Kauai for two weeks in March 2016. The good: The architecture of the hotel is beautiful. The grounds are stunning. Best resort pool I've ever seen. The spa was very nice, yoga was top notch, staff was very attentive. Elevators were speedy. Tidepools restaurant was exceptionally good. The not so good: The food, with... More",1
+ok hotel - the room is not what I expected the room didn't have a refrigerator or microwave like described the hotel does need updated the staff as friendly the parking lot was well lite the room was clean ac/heat unit needed some service if you use the safe in the room you'll be charged for using it,1
+"Bait and switch - My husband and I had a single room booked for three nights with all sorts of confirmation numbers. When we arrived on Friday July 19th to check in we were told that there were no single rooms available, and they were too small for us any way He also said hat he'd give us a deal on a double. The... More",0
+Decent - It was a comfortable bed and room. TV stations were slim. There was not hot water for the morning shower. The lobby and rooms were put together nicely.,1
+Poor Management - The manager uses foul language referring to poorly trained staff. Staff does not know how to issue credits after they fail to honor the rate quoted. The rooms are poorly cleaned with light bulbs burned out and never replaced. Staff consists of young children that cannot make decisions nor are mature enough to deal with challenges.,0
+"Easy walking distance to centre and Waikiki beach - We stayed here for 5 nights after a luxurious 10 night cruise around the Hawaian islands. The hotel is a basic tourist hotel clean and comfortable and the staff helpful. We struggled with the heat in the room as the air con was not very efficient. A basic fresh fruit, cereals, toast, cakes, boiled egg breakfast was available and the... More",1
+"Old and dirty - Stayed 2 double beds suite for 2 nights. The location is good however, it was not worth for almost 200/ night. Overall, this hotel is so old..it needs some update on furniture, carpet, kitchen and bathroom. Bathroom was so small and dirty hairs on the bathtub and spider webs on ceiling... Carpet and furniture were so old and sticky. Gas stove wasn't working. Pots and cooking utensils seems like it's from someone's garbage. We booked this hotel for kitchen but we had to go out to eat...and there is only 1 restaurant near by...",0
+"Recommend! Staff is very welcoming!!! Will stay here again! - On a two day layover to see my grandkids I stayed here in one of the King suites. I had originally booked a different cheaper hotel (Country Inn) but when I walked in to check on the rooms I decided to look for something else that also had an indoor pool since the CI suites had no window in the Living area. The space there was also very small. I am so glad that I then found the Drury Inn!! The atmosphere in the hotel was perfect for us. Friendly staff!! Yes the rooms were older but they are well equipped, very large and very comfortable. They are not at all nasty in any way so I do not understand the complaints from others. For the price you just cannot beat this hotel!! Lots of food - breakfast with lots of choices, snack in the afternoon (popcorn and free soda) and a food bar in the evening including FREE drinks. Simple foods but VERY acceptable! WE ALL HAD A FUN TIME HERE. The tween grandids really enjoyed the HEATED POOL. This was also a convenient enough location to make a midday trip to the fabulous Aquarium too. We did have a problem with our neighbor smoking in their room although this is clearly stated on signes throughout the hotel that this is a NON SMOKING HOTEL . Since the vents are connected in the rooms we were smelling the smoke. Both the grandkids are allergic to smoke and it really hurts my sinuses too. The staff moved us to our choice of a new room (not sure why the exhaust vents in hotels are now connected but just saw that in a Hilton I stayed in recently too). I will certainly stay here again on a quick layover to Atlanta. + FREE PARKING and FREE WIFI too!",2
+Wonderful hotel - The staff could not have done more to make our stay in Charleston so pleasant. Can't wait to return and see the renovated lobby. Perfect location for exploring!,2
+"terrific - We had a terrific stay at Lafon Motel. Staff members were nice, full cable, and a great pool. Terrific place at a Terrific price.",1
+They have cheaper rooms and that what we were given. Not Impressed. - I had asked for a handicap room but did not get one. I guess I would rate the hotel as a 3. The road leading to the hotel was very rough....out of control of the hotel. The hotel offered a very small breakfast area....enough for maybe 6 people. Not what was pictured. Limited parking due to the bar and many Christmas parties.,1
+"10 stars for the staff, 2 stars for the actual facility - As other reviewers stated, the staff here is awesome. I've stayed in five-star resorts that didn't have this level of customer service. It's a shame they have to work in a facility that they have to make excuses for. The elevator was broken 95 of the time we were here. I had a bad knee and my 82 year old... More",1
+"stay far far away......... - only hotel room in any of the 20 mile radius of Cherokee, NC, I feel like the rooms were way over priced and outdated, advertised clean rooms but the curtains were dingly and old, had cigarette holes in them, it was pretty disgusting. the windows are roll out windows, the bathroom are blue or pink tile, smoky rooms, uck, if... More",0
+Nice stay before BWI - The hotel was average. It's conveniently located close to bwi where they offer a shuttle service to and from the airport (that means no paying to park) hotel staff was so so. Not very friendly. The shuttle driver was cool even at 4am.,2
+"Just Right - Makeover was done well and not over the top. Dinner was good. Had the risotto. The chef has a mushroom obsession, so be forewarned. Breakfast was outstanding. Healthy and tasty choices and a warm, cheery staff. Personally, I would have preferred a firmer mattress, but still slept very well.",2
+Felt the staff was very unapproachable and had do. - Very clean hotel but staff from the minute checked in just felt like they had better things to do with their time and really would rather be somewhere else. We would ask them questions and they either ignored us or their person conversations were more important. Will not be staying there again.,0
+"I was not happy with my room at all - The bed was broken , there was no hot water nd when I Asked for another room they said no",0
+"Bummed - It would be really nice if when a hotel is under construction, that is stated before it is booked so we can then make a decision if we want to deal with it or not. It really is not a surprise you want when you get there. When I walked into my room there were caulk guns on the floor and other construction materials laying around. How does that get missed when the room is cleaned",1
+Thank you - AC died in the house...used my Hilton honors rewards to get a great rate. The general manager personally called to make sure our stay was going well. Fantastic service from all.,2
+Horrible Hotel/Rooms/Staff - When I arrived at my room it was unlocked. There was a strong musty smell. Being so tired I tried to go to sleep. I woke up not being able to breathe. (I don't have allergies) The hotel was full so I was unable to switch rooms. I asked to check out of the hotel. There wasn't a manager on duty so they refused to check me out. I will never stay at a Ramada facility again.,0
+"hard to get to - pool needs cleaning , ring around the pool",1
+very unwelcoming front desk attendant (owner) - Room was adequate and clean.Good location in center of town. Front desk was very unfriendly. His child son was more helpful . Breakfast was a joke. Coffee and juice. There are better choices to be had in Cedar City.,1
+Poor Experience with No A/C - July in Anaheim with no air conditioning for the first two days. First room no air so on second day moved rooms. Second room did not have working A/C either so maintenance finally changed out the entire A/C unit. No compensation for inconvenience even though Hilton advertising 100 satisfaction guarantee. Lobby is small and food is only average. Rooms are... More,1
+"Sheraton not exactly the Hyatt - I booked my trip with the understanding that I would be staying at a Hyatt Regency Hotel. I did not find out until I arrived that the hotel had changed hands as of Dec 1st and under construction.We arrived Christmas day. It was a mad house, a Chinesse Christian Convenetion was in progress, not a problem. The problem was that was the convention was the main focus of the hotel staff - no Coffee kiosk, no hotel shop and limited staff. We were able to get food from the Sports bar - not a very good experience, again no staff.The construction began at 8:00 AM and ended at 3:30 Mon through Friday.So loud we were moved 6 floors.",1
+"Bad service from the staff but best location. - Bad: What I didnt like is the service of the staff. I reserved and paid last October a city view room, check in online on our way to the hotel and was assured key is waiting. But when we got there, no room available for city view. We were settled for a night in 3rd floor and we were assured the next 5nights we will be in the 6th floor. But the following day, they gave us a floor higher only, 4th floor. We cant see much of the city from 4th floor. All we can see is adjacent buildings. We were frustrated that there is no cafeteria for breakfast. Yeah, breakfast is included on the price but no chair to sit on, no table use. It is a grab and go breakfast. Very incovenient because breakfast is served in 5th and 6th floors's console table only. No microwave, no toaster. How can you eat the bagels they served in very cold temperature Secondly, we were not given instructions / info on our check in at the hotel what are the facilities they have for us. We only discovered while we were staying at the hotel. Like business center, fitness center,etc. The housekeeping, bad service! They forgot to replace the complimentary k-cup coffee. One day, they left a used pair of socks in our room. A pair of black socks rolled,dirty for a man whose size could be for a 6 footer and taller. My boys are only 5'3. Next day, they left again a wet soiled pink shirt on the table where the TV is. Why is that Everyday I always left as tip and a way of thank you for cleaning the room but all they leave is mess. Good: I like the location of this hotel. Very accessible to everything,from all kinds of food/resto to tourist attractions.",0
+"Perfect for Dinseyland visit - Nice hotel, friendly staff, clean rooms, good included breakfast, nice pool and VERY close to the parks (5 minutes walk). Can totally recommend. We had the suite, and it was perfect for a family of five.",2
+"Not Impressed - I was lead to believe through your site that pets were welcome and no extra fee was charged, then when I got there they told me I had to pay x-amount a day but since the only person staying the next night was my grandmother and I would be leaving with my cat that was all I would be charged but then I was charged 2x more and they said there was nothing they could do about this. I even confronted the same person and asked why I was paying 2x more and that this was not what you told me the day before, he said he was sorry, but I was to pay 2x more. I will never go to Days Inn again, x amount a day is ridiculous.",0
+"Average at best - To be fair I went into this hotel with high expectations based off of multiple stays at the Redbury in LA. Its my go to in LA because of how amazing it is - it is my third or fourth hotel in the US hands down. The Redbury NYC doesnt compare. The hotel itself a little unkempt. Not in a trendy vintage way but in a needs some TLC way. We stayed in a deluxe double, the beds are really small, view was bleh, and there was a lot of construction across the street so it was noisy on our side early in the morning (not the fault of the hotel obviously) I can handle all the above and it wouldnt have been an issue however the service is what was so disappointing to me. The bellhop (if you can call him that) was rude and mumbled things under his breath after I asked for help to get luggage to the room. Note: I had to ask - when I was clearly walking in with two daughters and luggage. We called to the front to ask for cutlery, they said they would check and see if they had any and bring it up twenty minutes later my husband had to go and get it. We never heard from them. No one was overly friendly with the exception of two staff one being the housekeeper who was cleaning the rooms on the 6th floor when we checked in. She had great energy and went out of her way to ask what we needed and if she could help in any way. And the second was a gentleman who answered the concierge call when we had a few questions about parking. Outside of that this hotel really needs to step up there customer service game. See also my review of Marta. Same theme, very flat, non- engaging staff. Delicious pizza though. So its almost like you have a great product but your front line isnt selling it. Overall average which is disappointing for this brand. Thank you for sharing your feedback, Domenica.We regret that your experience with us was less than ideal. We're disappointed to hear the service you received wasn't up to par. Providing our guests with exceptional service is something we take seriously. Please know this will be addressed with the appropriate members of our team so we may improve for the future.We hope you'll give us another chance to show you the service we're truly capable of providing.",1
+"Really nice hotel right on the beach. - My wife decided we should stay in Pismo Beach, and this hotel was right on the water, and was completely great. Friendly staff, beautiful room, great views. Excellent continental breakfast, excellent restaurant advice. We were delighted.",2
+"Clean - I found this hotel to be clean, fresh in appearance, and comfortable. I would recommend this hotel. It was good to have a restaurant on-site and we found the food to be quite good. No complaints. Thank you for the stay.",2
+Location on a budget - We stayed here for location. Easy access to Asheville and Hendersonville and the NC Arboretum.,1
+Amazing Stay! - Loved the rooms and the views and the peacefulness of the hotel! Staff was exellent! Breakfast was great and the view from the Fuego restaurant was amazing! Also loved the spanish music playing in the lobby area (REIK) Thanks for the amazing review. We are glad you loved it. Come back soon!,2
+"nice find - We stayed here during a business trip to the tri-cities area. The hotel is well located and very new feeling. The room was spotless and the staff was helpful. My room had a nice small balcony that overlooked a marina which gave this otherwise very standard business hotel an almost resort feel, which was a nice break from the otherwise... More",2
+I paid but didnt stay - Worst place ever for family room was smelly and office staff not helpful,0
+Modestly priced hotel - The hotel was just okay. They are under construction and the location has quite a bit of road noise. The room I was in had and older bed and the bathroom could have used some updating. One good thing was the bathroom was clean.,1
+There's a saying... - You get what you pay for. I will leave it at that.,0
+"Beyond Filthy - This place was worse than terrible! I reserved my dad a room for a funeral and i have to say that it was the worst place I've ever seen! The place was beyond filthy and smelly! They didn't even try to hide the filth, my brother found bed bugs in his room and decided to leave! Bottom line, STAY AWAY!!!!",0
+"En transit - Hotel bien situe dans, pres de la ville de Washington et a proximite de la route pour se rendre dans les etats du Sud.",2
+"Too poor service for the price - My experience checking in and out was terrible. Service appeared Lethargic, uninterested and uninvested. I would have gone elsewhere had it not been pouring down rain. The sheets were too thin, seemed cheap and didn't make for very good sleep. I have stayed here before and was very happy. That's why I had come back. Things were off this trip.",1
+"Very Good Stay - The Hampton Inn on S. Lumpkin Rd., in Columbus, Georgia is a beautiful hotel. It is very close to the National Infantry Museum and Soldier Center. The rooms were very nice, very clean. The breakfast is your typical free breakfast at most hotels, but the staff were friendly and the breakfast room inviting and clean. The only thing I found... More",2
+"Good room great value - First time staying at a Red Roof Inn. I will definitely be looking for them in the future. The staff was great, especially Lynnae. They were very accommodating. My room was clean and comfortable. I travel extensively for work and I got a good room at a great price.",2
+"Not happy with the room - The room was not clean, The light did not work over the vanity and the TV did not work. Had we known the TV did not work before morning we would've asked for another room.",0
+"What a dump. - What a dump. This is a horrible hotel and the customer service is awful we stay in that hotel for a skating competition they tell you was going to get a group rate . when you get to the hotel the price is diferent, try to talk to the maganer few time she say nothing she can do ..she was... More",0
+"Mixed Review - Cold shower, comfy bed.",1
+OK for single night stay. - The staff was very friendly and courteous. Sleeping was difficult due to nearby highway and hvac unit noise. TV and Internet worked well. The plaster work on the ceiling was unsightly and needs repair. Ceiling lamp had dead bugs. Breakfast was very good.,1
+Very nice hotel with beautiful oceanfront view - The staff was amazing and helpful. Very clean and quiet. Room was beautiful. Will highly recommend to anyone.,2
+"Did not Recieve Room I paid for - I booked a Superior room. Upon check in I requested a room down stairs due to my inability to climb stairs. Was informed there were none. Then she said wait a minute I have the handy cap room, I asked if was a superior room and was told it was. The room was not a SUPIOR room. I paid for supior.",0
+"Budget-friendly, clean, and comfortable lodging. - We had a good stay at the Lincoln Plaza Hotel. The hotel decor is a bit outdated, so it was kind of like stepping back into the 1980's. But everything else was just fine about our stay. The check-in process was quick and easy. The staff was friendly. Our room was clean and comfortable. There is a refrigerator in the room for keeping items chilled. There was a coffee maker, as well, with both tea and coffee. The bathroom was small, but everything worked just fine. We needed extra towels and a visit to the front desk to ask for them had the towels delivered to our room in about five minutes. The hotel is located in the middle of Monterey Park, which is a majority Asian populated city. If you have an issue with being served by Asian staff, surrounded by Asian guests, and having people in your hotel speak a different language with each other when they are not speaking with you, then you might have issues staying at this hotel. But if you would like a clean, comfortable, budget-friendly place to stay when in the Los Angeles Area, the Lincoln Plaza Hotel should work nicely for you.",1
+"Chose rate over location - We chose Holiday Inn Express- Ashley River, because the rate was considerably lower than the hotels in the center of the historic district. While our choice meant we could not walk to the historic area, the free shuttle worked out well for us. The location was convenient for our visit (driving our own car) to the Magnolia Plantation and a dinner in Mount Pleasant. The hotel was was clean and our breakfast was great. Parking is free ... A bonus. Staff was friendly.",2
+Nice hotel when equipment is working. - The microwave and refrigerator was not working and the iron was missing from the room. I also did not receive the wi-fi connection information at check-in. Beds were comfortable and the room was clean. Nice breakfast eating area and food was tasty.,2
+"Low cost for old hotel - If you don't mind staying in an old hotel for one night for a low rate, then you won't mind staying here. However, this hotel is something from the 1960s and needs alot of updates. Was clean though.",1
+Would stay here again - We really enjoyed the hospitality at this hotel. We were picked up promptly from the airport at 1 am when our flight arrived and also given a ride to the train station at the end of our stay. The room was spacious and the staff was very helpful.,2
+No cooking - Unless you plan to bring dishes and all cooking utensils with you don't plan on cooking anything. They are the only extended stay hotel that I have stayed in that doesn't provide any type of cookware or utensils of any kind. Their excuse is for sanitary reasons. I personally believe they are just trying to get more money from people... More,0
+"Family Reunion, With 5 + rooms. Got the job done. - Tripadvisor friends, We had a family reunion in this town. Need like 5 rooms. They were HUGE. one of them had 4 double beds. so 8 people were in that room. We had a kitchenette room. It had a huge front room to it. I had 20 people in that room talking. They gave is a great price. Autumn Was... More",2
+"Cruise Waystation--Not Vacation - If you have a car and are traveling with someone else, and you really need a cheap place, this place might work. If you need a one-night stay before a cruise, this is ok. But, if you are alone, don't have a car, or hoped to have a relaxing vacation that includes pool time and an easy walk to the... More",1
+"Excellent! - This hotel was really great! I had read many reviews of hotels in the area before booking, and this one was a winner in most categories and I can see why! The room was excellent, very clean, very modern, very nice. The only reason I went down on the comfort was that I found the bed to be a little hard for my liking, but I have back issues, so that could be why. The staff was amazing. I ended up becoming very ill, and they were very accommodating and empathetic, and that was greatly appreciated. The breakfast was excellent, a good spread with many options. The pool and hot tub were nice, especially in the evening. The location is directly on the beach, and the balconies allow for a fantastic view (even when you are lying ill on the couch!). I would most definitely stay here again, and it was an excellent price, making it that much better!",2
+"Out of control AC and breakfast was a joke. - The room was very clean, but the AC could not be controlled and we froze at night. I could not turn it off and it ran all night long. I didn't have time to get the staff to fix it, so I just covered the vents with clothes to keep it from blowing out so much. We were still cold. The pool was nice, but the work out center was a joke and only on of three tread mills worked. And there was no weights or anything else. The Breakfast was a joke. There was only cereal and toast and that's it. We didn't even eat it, we just went out on our way to our events.",1
+"poor - To noisey, other guest were to loud kids running up and down hallways. After coming back to room from being out all day room smelt like weed, coming from room next door. Room above the bathroom when guest would take showers you can hear the water dropping on our ceiling causing a large water stain on ceiling. To expensive for that stay with all problems.",1
+"We have now visited Bricktown Hotel on - We have now visited Bricktown Hotel on several occasions. The service has always been friendly, the shuttle is prompt and service oriented. As a family, we have enjoyed the pool. As a group of friends, we have taken full advantage of the Bricktown nightlife without having to drive. As a businessman, I have used the Hotel as an incentive to employees and as a TE for clients. I have referred many friends who consider this self to be a Gold Mine.",2
+It's okay - Spent one night here with our two toddlers while visiting the National Corvette Museum (they have three Corvette parking spaces) . Overall appearance was good. We stayed in one of the suites to use the separate bedroom for putting kids to bed and it's by the far the smallest suite we've ever stayed in. No place for a family of... More,1
+"Wizard World visit - Excellent customer service and very easy check in process. The rooms are spacious and beds are comfortable. The location is great for not only the convention center, but is a quick subway trip or walking distance to most of Philadelphia most famous attractions. And having the Reading Terminal Market directly across the street is a great added bonus. There are several very good dining choices very close by. The added security of having to use your room key to enter the hotel and use the elevator is a great feature. Overall, this was a great hotel stay and recommend using Home2 Suites. We will definitely look forward to staying here again .Dear saturn445,I would like to thank you for choosing the Home2 Suites by Hilton Philadelphia for your recent stay. I appreciate all of your great comments and I am glad you enjoyed your stay with us! With so many choices here in center city Philadelphia, we greatly appreciate your business and look forward to welcoming you back soon, until then...With Hospitality,Jason Bloom General ManagerHome2 Suites by HiltonYour Second Home Away From Home",2
+"Don't let outside appearance fool you - Pulling into parking lot, motel looks very old. However rooms were spotless and I'm a nitpicker on cleanliness. Owner very accommodating. Priced a little high for the area but beds comfortable. No breakfst but they did offer coffee and donuts in a clean common area as well as very clean laundry facilities. Stay again Probably",2
+"For the money, far better options to chose from. - Bathroom is dated. Bath tub had rust build up. Room service failed to provide timely service and when the food arrived for 2 people, was only given silverware for 1. The evening reception provides 4 complimentary cocktails.",0
+The hotel was clean and inviting. The rooms were clean... - The hotel was clean and inviting. The rooms were clean. The staff was very friendly and helpful. The free continental breakfast was okay. The scrambled eggs were dry and lacked flavor. I would stay at this hotel again and would recommend it to people.,2
+"Very Solid Choice - The Best Western Inn at Napa was a very comfortable place to stay. The room was a very decent size and had good amenities. Parking was free and it was in a good location to be able to explore Napa, although admittedly not in the most picturesque part of the valley. A very solid choice if you want a slightly cheaper option and don't mind not staying in a farmhouse!Thank you for your review. We are glad you enjoyed your stay.",2
+"Would not recommend - This little motel has the attraction of a difficult entrance depending on the direction you're coming from and some very unprofessional employee's, though they did allow smoking in the rooms which was a plus, I woke up the next morning to my car having signs of an attempt of being broken into. Poor security in the parking lot, minimal cameras.... More",0
+"Wonderful experience - The staff was helpful in locating where we were attending a meeting. The hotel was wonderful from the coffee and rookies to the facility. the indoor pool was great. The room was great and clean. It was large, two closets and a very comfortable bed. The room was quiet and the hotel very nice. The only problem was the parking... More",2
+Stayed for 5 nights - We stayed in this hotel for 5 nights from 28dec15 to 02Jan16. The room is nice and comfortable and the reception is friendly. The service from the cafe staffs were exceptional good too. Location is near a monorail which make it v accessible and its at the end of the strip which allowed us for a quiet drama-free rest. The... More,1
+Good location in Inner Harbor - Lots to do within walking distance. Staff friendly. Have to be Hilton Honors member or you have to pay for Wi- Fi,2
+Spa service not available - Bad: There is spa in the name of the hotel and the spa service wasn't available! What a rip-off!. Good: The room was nice with a good view,0
+"Traditional style motel - Clean rooms with no frills.It is in a good location for walking to shops and bars. It is a little expensive for what you get, big chain budget motels offer more for less cash. The pool was in use when we stayed. there was free coffee available in the office.",1
+Great Stay - The Snow lol in I have to leave there How comfortable the bed in room was really nice I needed the peace in time to myself.,2
+"Nice - Just a normal hotel room. A nice place to spend a night and take a shower. No whistles and bells. We stayed here on our way to Plymouth, MA. It was not a far ride. There was a free breakfast, but we did not stay to enjoy it.",1
+Labor Day vacation on Mount Desert Island - Location of the Quality Inn facilitates easy access to other parts of the island while still within easy walking distance of downtown Bar Harbor. Reasonable rates in a dated but clean facility. Free breakfast is good but in a separate building.,1
+Price - Bad: Price for valet No dining on site Housekeeping. Good: Price,2
+Poor service and food isn't good - We asked in the morning about breakfast and they told us that a free continental breakfast is only served at a holiday in express.  Then we ordered our breakfast.  When the food arrived the food orders were small and not cooked properly.  For the price we paid for breakfast we could have gone to a nice restaurant in town and the food would have been better and more plentiful. Then when checking out holiday Inn charged us an additional fee.,0
+"Wouldn't stay here again. - We read the other reviews on this motel and chose it based on these reviews, the pricing and the location, as it was right on our way to Vermont. Either we were not in one of the renovated rooms or the other reviewers' standards are very different than ours. The room we had was very tired and was not clean... More",0
+"Ok - Linens were dingy, took a while to locate my Reservation although I booked it through the hotel. The housekeeping staff was pleasant. Located in a central area. Overall it was ok confusing though it's situated next to 2 other hotels and a condominium",1
+"My kids loved the place with games, billar, virtual reality... - Good: My kids loved the place with games, billar, virtual reality etc",2
+"Shouldnt Have to GO to Head OFFICE to Get Result - We had no tv service and was told we could move or we could be taken care when we checked out.. we chose to stay in the room as we where unpacked , it was late and we were ready for bed. When we checked out we where then told we had to talk to the manager as we booked thru expedia. It took over week to track the manager down (i left at least three messages on her voicemail). Only to be told that their policy was to move us ... she was rude in her dealing with the situation...thats not what we where told at the time...when I pushed it i was given the option of 10 off my next stay..also ...it was a long weekend and the hotel was busy ... the breakfast area needed attended to...food running out and a little cleaning was in order...the front desk person was friendly and did her best to replenish and a very bus time for her at the desk...when i asked housekeeping for a new ice bucket (as ours had a crack in it and was leaking) she rolled her eyes at me and sighed like i was putting her out... this hotel could use some renovatons and attention in order to be up to Ramada standard. P.S. I fly alot and have used this hotel at least 3 or 4 times .... there will not be another stay there. and not recommending it.",0
+Ideal for a stop off - Stayed at this motel while racing at maryhill loops. Rooms are very dated but clean and the breakfast wasn't great but at least you got something and if you are not keen to eat the food there are plenty of other places to eat nearby. This motel is great for a stop off when traveling or for a couple of... More,1
+"A dump - Right on the highway to Laredo,but rooms set back from road.rooms very overpriced for what you get and not to clean. There was evidence of cockroaches in the room and bed linen had seen better days, very old and grey. There was debris from some rooms lying outside the cabins which could be a trip hazard although the car park/yard... More",0
+"Basic, very basic - One window, opens to walkway, no cross ventilation. It's convenient and that's about it. Free breakfast, free snoring nose strips!",1
+"Best Inn Ever! - We stayed 2 nights to celebrate our 28yr Anniversary. There are so many places to choose from on Cape Cod, but we are so very happy that we chose The Captain's Manor Inn. Everything was perfect - appearance and condition of the property, the quality of amenities in our room, the delicious breakfast and afternoon treats, and of course the... More",2
+Absolutly Dirty - The room was absolutely horrible. It stunk an was hidious slept on couch because bed look like sheets never been washed. Do not stay here for your own health.,0
+"Nothing Short of Amazing - Stayed at this hotel for 4 nights during our visit to Virginia last year. Check in was easy, front desk staff was friendly and helpful and spot on with their recommended spots to eat. Indoor pool was a plus being from south florida we need a pool. This hotel was such that as we planned our winter vacation for 2016,... More",2
+Great stay. Great value - Booked a room last min under promotion. Came with free breakfast. Nice hotel.,2
+"Great Staff, Convenient Stay - My stay was comfortable. The hotel was minutes away from the airport, and the free shuttle to and from the airport ran every fifteen minutes. The hotel was clean. The room was spacious and comfortable. I liked it a lot. I had one problem. My shower didn't drain initially. I alerted staff, and they fixed the issue immediately. They were... More",2
+"Excellent choice! - This is a low-price hotel with very high quality. I was impressed with how fancy it was for such a great bargain. The breakfast is delicious. The rooms are very clean and comfortable. Also, the staff is as nice as can be. I enjoyed my stay very much and decide to stay there everytime I visit Washington DC.",2
+"A Peaceful Evening - Well, we arrived at our hotel and I had done the pre-checking in thing (like we can do for airplane seating etc) I had chosen my room and everything was good. Oh, by the way, if they could only show where the parking lot is located when you are chosing your room that would be great. I had some things... More",1
+"pleasant staff and clean hotel - the staff was friendly and helpful. they were efficient and very prompt. the room was simple but comfortable. could have used more amenities in the bathroom. the bed was fine. we also had a pull out sofa, which was more comfortable than expected. overall we were very satisfied with the accommodations, and it provided a great value!!",2
+"You get what you pay for. - Pros: All of the hotel staff were friendly, check-in and out process was quick, day time parking is good, bed was clean and comfortable. Cons: We stayed in room 207. We paid for 3 nights but only stayed for 2. The bathroom ceiling tiles are molded and falling apart, the shower curtain was covered in mold, the TV had... More",0
+Phone issue - Earlier review was for wrong hotel in a diff state but now the hotel stay isnt the best but my issue was getting a busy signal every time i tried to reach my fiance on the room phone so annoying but the hotel can use some new clean mattresses. Anyways the phone issue was my biggest problem.,1
+"Best Western Marble Falls, TX - Nice hotel and very nice staff. Big problem with the hotel internet WIFI which attacked our computer with a virus that our virus protection was able to detect and remove...but it made the WIFI unsafe and therefore unusable for our entire three-night stay.",2
+"A little worn, but good value - It's my own fault for not checking more closely, but I didn't realize the rooms opened to the outside. I thought they were on indoor corridors. So I was disappointed. However, the price was right and we needed to be near the airport for an early morning flight. We heard a few planes fly over, but nothing that kept us... More",1
+"GROSS!!! Stay away!!! - I was so disgusted and disappointed with my stay here. The room was dirty and dusty (cobwebs, grime along floor boards, bugs in windowsill), the shower was FILTHY, the entire room was EXTREMELY outdated (carpet all over the walls - floor to ceiling), an accordian door on the bathroom, the sink was loose on the wall, dirt/mildew ring in the... More",0
+"Not happy - Bed were made poorly, cigarette ashes in bathroom floor. Over all a sloppy sleepless stay.",0
+"Ladies Conference - We chose this location because we had a wonderful experience the last time we stayed. It is a big spacious room with all of the amenities. It smells clean and is clean when you enter the lobby, halls and room. I learned that staying in the ground level was not good for my cell phone service. The pillows were comfortable... More",2
+"Perfect except for... - The Aria is a beautiful hotel and clearly justifies its 5 star rating, from the deep lush comfy mattress of the beds to the in room tech which is brilliant. The housekeeping is also exceptional, so why is this hotel in my opinion not 100 perfect. I like to wake and rise with a coffee, I would of liked a... More",2
+Close to Kings Dominion - Not great,0
+"Never again - Just look at the photos no others words are necessary ... This is in Radford VA, don't know how this place went down hill from a year ago. Moving in a college student in all day, getting to the hotel to this ...",0
+"Not A Happy Guest - Today with the economy the way it is everyone is trying to make a dollar. That is understandable. My stay at the Suncoast lost its glitter when I was told I had to pay for a boarding pass to be printed. I could not believe that they do not include this courtesy for their guests. A daily charge of 5 was charged to my credit card. The explanation was that includes all local calls, a safe in the room, a small refrigerator and wi-fi. As far as I am concerned the refrigerator could be removed as a inclusion. I had a room that was extremely noisy and asked to be moved. It took them hours to get this accomplished. I refused to gamble there after being told about the charge for the printing of the boarding pass. We had dinner at the Red Rock and I decided to try and see if they would print my pass for me. I didn't think they would do it but I was shocked. They never asked me for money or even if I was staying there at the hotel as a guest. I explained to the desk clerk what had happened and they couldn't believe it. I was told they print lots of boarding passes for people as a courtesy not just guests of their hotel. This finished me with the Suncoast. I will never dtay there again while in Vegas. It's the principle of the thing that matters. They could have gained my respect and lots more business from my office. There is no reason for this to happen. It is not good PR at all. The Red Rock has all of my future business. No wonder the Republicans didn't go to the Suncoast. The Red Rock rolled out the carpet and knows how to treat people.Thank you for your feedback, and your comments. We do apologize your experience was unsatisfactory. I do want you to know we take all comments as an informational tool to help serve our customers in a more efficient way.",1
+"Very shabby, not very chic - I expect VERY little from a hotel. I'm cheap by nature, and I really only want a door that locks and a shower that's hot. However, Hotel 502 made me rethink my low expectations and future travel plans. The front desk clerks ARE friendly and responsive, BUT, the rooms are very shabby and barely clean ('down there' hair on toilet seat, permanent mystery stain on sheets), the shower was cold/lukewarm (at best) and the neighborhood is less than desirable--LOTS of transients and sketchy folks wandering on property. I only paid 62 (+tax) per night, but if I had paid more I would have been really angry. As I said earlier, I really only want a locking door and hot shower (for 60+ I don't expect much). I can overlook the worn down rooms (I was told our room was renovated, but my mother stayed here when it was formally the Red Roof Inn, and said it looked the same, save a new t.v., and a different paint color on the bathroom wall). I can overlook the fact that a storm knocked out their WiFi and the pool was closed. I can overlook the people passed out drunk in their cars, and the less than clean room/bath. But NO hot shower Not good--even for 62 and some change. The only plus was the friendly front desk clerk--she gets kudos.",0
+"Pleasant stay - Bad: Smoky lobby due to casino - it should be separate from the lobby area Restaurant is noisy and smoky. Good: Room was clean Shower was good, lots of hot water Hotel is close to the strip, makes it easy to walk there",2
+"Perfect location - This hotel is in the perfect location! A half block from Broadway Times Square in the Theater District. The lobby is nothing special, as is the streetfront of the hotel. Our room was clean and very nice. We had a King Deluxe. The bed was ok, not bad, but not exceptional. The toiletries in the bathroom were great! I usually don't use them, but I loved them all. The continental breakfast offered a nice array of options, and was well stocked. The coffee was very good. The free wi-fi was a nice bonus.We had a bit of a problem checking in. We arrived at about 11:30am. I had been told the day before, that it was possible that our room could be ready by 10:30 am, although check in was officially at 4pm. Our room was not ready, so we left our bags, with a promise that we'd be texted as soon as our room was ready. We checked back at about 3pm, even tho we had not been texted. Still not ready, they'd text. We came back about seven, still no text, and were finally able to check in. As we checked in, I heard someone asking about a wine and cheese hour. We had missed it! I remarked to my husband, that I would have loved a glass of wine after such a hectic day. The male who checked us in heard me, and asked what kind of wine we liked, and said that he would send some up, on the house! Within minutes, two bottles of wine, on ice and 2 glasses arrived. To be able to relax in our room, with a glass of wine, really made up for our late check in! The whole staff was very nice and I would definitely stay there again.",2
+Memorial Day Getaway - Very dissatisfied with the staff and the lack of caring about at least 5 different guest (that we know of) not being able to check in until after 5:00 pm because rooms weren't ready. It's a Holiday weekend you would think they would be staffed a little better. They are less than a mile away from a theme park and should no how busy they would be especially on a holiday.,0
+"Pleasantly surprised - We were traveling on 81 and needed a place to stay for the night. The reviews were good so we decided to try it. The staff was very friendly, quick reservation process, even though there were 4 of us lined up to check in. The hotel is VERY clean. Everything was spotless. The smoking area was not in the front... More",2
+"Was probably a nice hotel at one point. - Nice staff, room almost too small to turn around in. Kind of dirty feeling, bed should've been replaced five years ago. Can hear every noise next door and in the hall.",0
+The reason you go to work is so you can stay at Bardessono at least once - We had a ground floor room with outdoor shower. The shower and steam room is amazing. Bardessono is a true luxury experience. Staying mid week in May was a little quieter which was like having the resort to yourself. Spent a full day relaxing by the pool with no other guests. Staff were very friendly and helpful and explained the... More,2
+"Never ever - Never ever again. The rate for this rooms are to high. Dirty old room,smells like an ex smoking room. Keep the doors closed ,Highway behind the Window and Moskitos. Personal is not friendly. Badest Best Western i ever had.",0
+The little extras are appreciated - We stopped here without a reservation on our way to Myrtle Beach. The room was clean and comfortable with 2 queen beds and easy access on the first floor. This hotel is right off the highway and close to some decent restaurants. When we arrived they had a cooler full of lemon ice water and fresh popcorn. The breakfast was... More,2
+"Nothing Special - While everything was ""OK"", there was nothing special or even extra OK about this hotel. The walls are paper thin, it's right off of the freeway, no free breakfast........ Just OK.",1
+"Pet friendly Not. - The facility was very clean and comfortable, but if you're traveling with a pet this might not be the place for you. There is a non refundable 30.00 pet fee and they don't even give you an old bathmat for a dog to sleep on. Lots of pet friendly facilities give you treats or even bowls for the animal to... More",1
+"Super 8 Vandalia, OH. - Room was dirty, black hairs and grass on bathroom floor, tub liner was disgusting, old tube style TV and only had 1 washer and 1 dryer. I have a handicap and was put on the 2nd floor about 11-12 rooms away from the elevator. No luggage carts available which made it difficult for me to bring up my belongings. I would NOT recommend this Super 8 even though it was close to all we wanted to see in the Dayton area.",0
+"Mediocre hotel with hidden charges - This hotel could use upgrading. It is clean enough, but truly bare bones. Of greater concern was the mandatory destination fee of 9.95 per day that tacked on the bill. There was no option to decline it, and I was not informed ahead of time. In essence, it adds 10 to the room charge. I booked this hotel because the price seemed reasonable. But at 10 more per day, I could have stayed at a nicer hotel for the same price.",1
+"Weekend getaway - Went to Cincinnati for a weekend as we often do during the summer. Our favorite hotels were booked or had very high rates, so we decided to try the Mellennium, which is very nearby. The hotel looks very nice from the outside. We upgraded to deluxe rooms in order to get a king sized bed. The rooms were adequate. My... More",1
+"It seemed to be a half way house! - Stayed in the hotel to try it out after very fond memories of staying in the Staybridge Suites in Ballantyne, NC (I did a company relo and my family lived in this hotel for 6 months - just a great place). I travel to Virginia for business quite frequently and wanted to try out a new hotel. I typically stay... More",0
+The BEST! - My experience here was pretty Awesome! The staff was very Helpful with whatever I needed and any questions I had about the area! I Would Recommend This place over and over! Very Happy with Staying here!!,2
+not bad - easy to washington,1
+"A Good Nights Sleep - Hi Folks, My wife and I have been loyal Platinum Card Best Western customers for years. We get a clean, comfortable, quiet room (I sound like Tom Baudette) and a buffet breakfast in most of the chain. It also has business services when you need them. Who could ask for more in a mid-priced motel. Regards, OldeBear",2
+"Not bad, but not great. - Nice large rooms, but our A/C did not work well, especially in the bedroom. This was a higher priced King Corner Suite. Only stayed for 1 night, so told front desk staff on the way out. Happy hour is a nice idea, but no way to get near the small and understaffed bar to get a drink. Could not check in at 1:00, had to wait until 3 pm, which is the rule, but would have been nice to find a room earlier. Breakfast was very good.",1
+"two thumbs up texarkana - One of the few affordable hamptons I have found 77 dollars but was hard to find on gps. stayed in Texarkana, ar as Texarkana, tx was 10 dollars more and offered nothing more than I got in this one. The staff were very friendly and helpful, the room was very clean and the breakfast was as good if not better... More",2
+"Clean Safe Quiet - This motel is reasonable, prices are good and the rooms are clean. I will be back and plan to stay again. I felt safe while i was here, and the owner lives on the property, which makes it easy to get him when i need somthing. Coffee was available in the mornings and i was offered a coffee pot for... More",2
+"Great hotel - Staff was friendly and helpful. Wonderful continental breakfast. Rooms were very clean, the bedding seemed new and really comfortable mattresses. The hotel is conveniently located to all Bethlehem attractions and extremely easy to find from I78.",2
+It's Okay but expensive for what you get. - Clean hotel. Metro style. About 2 blocks from all the sights in Savannah down by the river. VERY expensive parking! You have to valet and it is 27 a night! Street is noisy. Sheets are polyester. Bar is rather stake. Friendly staff.,1
+"Not Worth it!!! - First thing totally rude staff!! Front desk check in took a hour! Hidden 125 fee.. i booked trip advisor all fees payed i thought. Okay now to the hotel .. Dirty! Throw up in pool so we couldnt swim.. throw up in iceroom which is a empty piss smelled closet, could go on.. i wont!",0
+"Efficient and great value - Somehow my booking.com reservation have not reached the hotel so had to wait about half an hour while it was submitted again. Room spacious and clean, heater efficient but pretty noisy, noise from corridor is also thereService could be better - at 0130 at night got a phone call from night manager to immediately re-park the car (evening manager allowed the parking at particular slot). It was outrageousWifi was great and coffee available. For very reasonable price and 1 night stay you can't wish for better",2
+"Dirty sheets, with mouse droppings and they only took 10 off our stay! - My mom and I were in town for a girls weekend. We checked in before having dinner downtown and thought the room was decent. It looked like it had fairly had been remodeled with fairly new paint and furnishings in the last couple of years. Although the hallways and room itself had a lingering cigarette smoke smell, it's to be... More",0
+"Great Hotel - I travel to Athens several times a year and have been for the past 14 or so years. I've always tried to stay in hotels in downtown. There aren't that many and this particular they were all booked so I made reservations at the Hampton Inn. I've never had any issues with this brand of hotel in the past, but... More",2
+NEVER AGAIN IN MY LIFE!!!!! - When I first arrived at this motel I did not realize what I was getting my self into the first night was ok no major problems no more than to be expected from a motel right next to a bar. Although after the time I had to live there 2 months I found out that the sewer backs up into... More,0
+"Great! We plan to come back in February. - Bad: The TV was on in the lounge during breakfast, tuned to GMA and Kelly Ripa-terrible shows, too loud, couldn't find a remote. It would be better on close caption with no sound or another channel, or have the remote so that breakfasters can change it. Thanks!. Good: Atmosphere. Location.",2
+Great Location - I have stayed at this hotel several times. The location is great and the staff is friendly. The hot water was only warm which made the stay less than stellar.,2
+love the hotel - Good: Love everything about my stay,2
+"Excellent Hotel! - Nice and Clean Rooms! Mulligans restaurant has great food and service! Excellent buffet breakfast. Usually stay at Hliton brands if available, but this BW was just as good or BETTER!! I'm definitely staying here again in the future.",2
+"Awesome stay!! - very friendly staff, beautiful resort.",2
+"Not bad - The room was clean and the staff was very friendly and helpful. Our only complaints were that the tv had terrible reception and had lines through the screen. Also there was definitely people smoking pot on our floor as we could smell it everyday. The only other things were obviously unavoidable, like the construction right next door that was very loud, and the power going out one morning.",1
+Unhospitable - I am sad to say this place is very unhospitable. At least when I stayed. They advertise a shuttle service Frisco shuttle who are very unreliable. We paid them to pick us up and they were a no show when we finally got someone on the phone the hung up on us. When we called the hotel for help... More,0
+Excelent location in the freemont Experience. - Bad: My room was near the ventilation system and there was a lot a noise coming from that. Good: Excelent location in the freemont Experience.,2
+"Ok for the area but overpriced - Had a king room--asked for one not facing the indoor pool. They gave me one that didn't, but it was across the hall from one of the floor entrance doors (a heavy fire door that made a loud noise when it closed) as well as the ice machine. My room was superficially clean. The dust ruffle had dirt marks on... More",1
+My stay - The pictures of the hotel looked better on line. The staff was ok not great. No one looked like they wanted to be there. It was supposed to be a non smoking hotel but someone on my floor kept smoking which was a turn off. The room was clean but they didn't leave conditioner or moisturizer and left one teeny shampoo. When I went to the front desk to ask for products I was told they only had a few! Was. It pleased with our stay at all,0
+"This hotel was our worst hotel experience ever. - We arrived in town at 10am, and asked if we could check in early. We realized we were very early, but hoped we could check in before 3pm. We were told we could not check in early, even though the place was almost a ghost town (there were 3 cars in the parking lot (including ours), and I wondered if the other two belonged to the workers. When we came back at 4:30pm to check in, we were told we would need to get a second room as we had 2 teenagers (plus mom dad) and 3 toddlers. We asked if our toddlers could sleep in a pack n play or on the floor. They said no, so we asked for a refund, so we could make arrangements to stay somewhere that would be more accommodating. They refused to give us a refund, and called the cops. The cops arrived a few minutes later. After hearing both sides, the cops asked the hotel to give us a refund, but the hotel refused. After an hour and fifteen minutes, we agreed to stay there for that night and find another hotel for the next night, but still no refund was provided. To top it off, the hotel was terribly dirty and run down. The pool area needs to be painted as you can see the concrete all over. The room was dirty. This was our worst hotel experience ever.",0
+"Nice location but needs cleaning and maintenance - Arrival experience: Clean lobby. Upon entry, front desk personnel greeted us and assisted with check in. Room (general): Overall nice-sized room and well laid out. But carpet, walls, and furniture worn and not very clean. Photos are of room 403. One photo is of a footprint on the wall near the bed. We noticed many marks on the walls and... More",1
+Overnight before flight - Overnight stay to catch early flight to Barbados,1
+"Large clean rooms but noisy - The room was larger and cleaner than most other hotels I have stayed at in the area. It is really hard to get a good nights sleep though when the rooms are so noisy. You could hear every door on the third floor open and close, the latches are incredibly loud. No letting the wife sleep and going out for... More",1
+"BEST WESTERN - I BOOKED THE HOTEL THRU HOTELS.COM. I ASKED FOR A ROOM WITH A BALCONY BUT NOT ON THE GROUND FLOOR. THAT DID NOT HAPPEN. THE MANAGER CALLED THE ROOM AND SAID THEY WOULD CHANGE US TO A 2ND FLOOR ROOM THE NEXT DAY. I ALSO NOTED THAT WE WERE IN TOWN FOR A FUNERAL, SO WE DID NOT HAVE TIME TO CHANGE IN AND OUT OF ROOMS. WE WERE THERE FOR 2 NIGHTS. ON THE NEXT DAY OUR ROOM WAS SUPPOSED TO BE CLEANED THERE WAS A NOTE LEFT FROM HOUSE KEEPING STATING THAT THEY DID NOT CHANGE THE BED BECAUSE WE LEFT LUGGAGE ON THE BED(THAT WAS NEW FOR ME. WE HAVE STAYED AT RESIDENCE INN AND THAT WAS NEVER AN ISSUE). THE WORSE PART WAS THAT THE HOUSEKEEPING STAFF LEFT THE DOOR TO THE ROOM OPEN. WHEN WE ARRIVED BACK FROM THE FUNERAL LATE THAT EVENING THE DOOR WAS OPEN. WE DIDN'T KNOW IF SOMEONE WAS IN THE ROOM CLEANING OR IF IT WAS AN INTRUDER. MY HUSBAND JUST PUSHED IT OPEN AND THERE WAS NO ONE THERE, THE DOOR WAS JUST LEFT OPEN. NOT VERY RESPONSIBLE ON THEIR PART. I HAD SOME JEWELRY AND A LAPTOP IN THE ROOM.",1
+"Room condition - We were the only people staying that night. Across the road the hotel had many guests for that night...tells you something, does it not. Also our room had a noisy fan and the heat was hard to control",0
+"Interesting - Visit Talahassee each year for a legal competition. The hotel is central and a short walk from the supreme court. This year we decided to give it a try. Booked two rooms,one for my son and his team mate and one for my wife myself and daughter. Our room was interesting. It had a loft which was the main sleeping... More",1
+"Not so great - Room was clean, breakfast was OK and the desk clerks were friendly. Now for the bad: My daughter tried putting brown sugar on her oatmeal and it was solid like a rock in the shaker.The juice machine was covered with fruit flies and the lady tending to the food was rude when we accidentally dropped some food on the floor stating she would be the one cleaning it up later. The 3rd floor hall was like an ice box due to remodeling. The heater in the room did not work properly. The pool was closed for renovations.The vending machine was almost completely out of food. Thanks for a horrible experience. It will be a cold day in Hades before Holiday Inn gets my hard earned money again.",0
+"The Worst Television Design I Have EVER Seen in any Hotel - The worst television design I have ever seen in any hotel. I'm a very frequent traveler and have stayed at MANY 4 and 5 Star hotels. I have never encountered a television that had no video inputs for guests. Most hotel televisions have an extra HDMI input on the side, older hotels will have analog video inputs. (But they ALL... More",1
+"Unexpected disappointment - Had planned a family trip well in advance. Made reservation through hotels.com. Knew hotel would be full - called the evening of reservation to let them know we were about an hour out. Front desk staff was rude, said I did not reserve with charge card and was ready to give my room away - I insisted she check records. she then admitted she was wrong and the room was already paid for. Upon arrival, nobody at the front desk - had to wait. understaffed for such a busy night. once in our room, discovered they gave us a king bed for 3 adults - had to go track down a cot since there was no other room to switch to. staff was short with me and my family. said we should have known to call the front desk when making the reservation, etc. etc - pretty much blaming us for not doing a better job with making reservations. Hotel is in decline with repairs needed (broken door locks, broken gym equipment, broken machine in breakfast area, clogged toilet, broken clock in gym, filter not working in pool adequately, etc.) Housekeeping had rooms clean, but common areas needed more attention. Towels in gym and pool area were low in stock. staff in breakfast area was very attentive and pleasant. Seems more staffing/attention to detail would generally bring things back up to snuff. It is close to traffic - and right next to a fire station. Ask for a room in the back if you can!",1
+"Disappointed - I chose the hotel for the indoor pool. The indoor pool was closed. I got a non-smoking room. The room smelled of smoke, as did my clothes, later.",1
+"Great location, very helpful staff. - Neptune hotel is in perfect location and the best view. You have access to a pool,breakfast,and computer for your needs. The staff had an answer and solution for everything we needed. We would like to visit again!",2
+do nit book this hotel - Dirty hotel with questionable people living in the hotel.,0
+"A Hampton Inn that's like a small Homewood Suites - In theory, I like the idea of a suite style Hampton, however, my room was still small and I was not particularly fond of the layout. I did miss having a work desk and comfortable chair. My choices for working were either on the kitchen bar/counter and sitting on high chairs, or sitting ergonomically poor on the sofa with the... More",1
+BE FOREWARNED I WAS ROBBED AT THIS HOTEL - DO NOT STAY AT THIS HOTEL. I left my room for an hour after I checked in and someone went in my room and stole my laptop and my suitecase and the hotel took ZERO responsibility for the incident. NOT A SAFE PLACE!!!!I would like to apologize once again for the incident that occurred earlier this month. I have turned over all pertinent documentation to our Risk Management department. Any future correspondence will be addressed by our Risk Management Team.,0
+"Overnight stay - We stayed here the night before our cruise departed. The rooms are far from the office, pool and breakfast room. Rooms are a bit small but clean. Breakfast was good but crowded. The front office seemed to be understaffed for the volume of visitors.",1
+"Nice hotel, but no WiFi or wired Internet - Hotel is in a good location, just West of I-75 on the eastern edge of Tampa. In a very heavy retail area with just about any shopping or eateries very close by - probably want to drive to them as the Hotel is on Highway 60, a very wide road with traffic speeding recklessly by in both directions. Large, well-lit... More",0
+"Definitely coming back! - Bad: To be honest, nothing to complain about. Just too bad that there wasn't any free wifi in the rooms. Good: Considering that we only paid 88 dollars for 2 persons for 2 nights, this was great value for money. The hotel is located in the middle of Fremont Street, so you just step outside and you are in the middle of the action. Our room was on the 9th floor and we didn't hear any noise whatsoever. The room was maybe a bit old fashioned, but still offered everything you need. We were positively surprised that we had access to the pool and gym of the California hotel. We just needed to walk 2 mins to access their facilities. The gym was really good equipped for a hotel gym. Pool was really nice and quiet. Would definitely stay here again!",2
+"Somewhere to lay your head if you only need one night - First of all, keep in mind that this is a budget hotel. The front desk was very nice and check in was an easy process. We had a nonsmoking room and I did not detect any lingering smells from smoke. I will say that the room seemed fairly clean, but housekeeping definitely does not pay attention to detail. We dropped... More",1
+"Good price and location for Napa - Overall I rate this hotel as average in some areas, and above in others. First the good: Price considering the Napa Valley location it was a good value, at check in we received our free breakfast coupons for Denny's adjacent to hotel. The location makes it easy to get downtown, or cross the bridge to Hwy 29. Staff at the hotel was very friendly and helpful, its like they get it be friendly to your guests and they will either return or recommend your hotel to others.Average in outside noise is noticeable, doors closing, street noise, people walking in rooms above you, showers in the morning...etc. Hotel is somewhat dated yet clean and pretty well cared for.I would stay here again.Thank you for staying with us. We are always working on upgrading our Hotel. We are in the process of adding a workout room, guest laundry and business center. Customer service is always number one with us and we will see you again on your next visit to the Napa.",1
+"Bed Bugs - Bad: Bed bugs. Room too small. Too expensive When I was going to sleep, I found some bed bugs in my bed. It's terrible! I went to lobby to find someone help me. The receptionist helped me change a room. This room is even smaller than the previous one. I can't sleep all the night because it's too noisy, and I am still afraid of the bugs. The next day, I told the receptionist I would like to check out, even I booked for 3 night. She agreed, but didn't give me any compensation. I paid 300+ for a room which had bugs and was noisy, small. Good: The attitude of staff.",0
+"Try it, you'll like it. - Great vision combined with high energy ,pushing hospitality into a my first stay in this aloft brand . Rates were reasonable. Location was great. Clean room. Large shower . Comfortable bed. Pet friendly. Other than thin walls , was pleased with Staff, modern theme, large clean room and shower area. Great! We have converted another happy guest and we are so glad that you gave us the chance. Thanks for trying out Aloft New Orleans Downtown.",2
+"Coffee machine available at all the time free. - Bad: At the arrival, we paid the parking fee in cash (43) and the rest of the amount for two nights stay with a credit card. Checking the transactions during the last couple of days we realized that the parking fee has been charged on the credit card TOO. We asked for an explanation and have not received any answer at all. It's simply unacceptable. The room furniture is old, need a renovation. The space around all windows - both in the room and the shower - and the windows themselves were very dirty. Basically no choice for breakfast - consisted of two types of cereal, boiled eggs, white and whole grain bread. Good: Coffee machine available at all the time free.",0
+"Very nice hotel - Surprised by the quality of this hotel-very clean well furnished rooms , professional and friendly staff-no complaints. It was very quiet and convenient. Very central location from which to visit Mt. Dora and other destinations.",2
+"Work week - Stay was good though parking a work vehicle is not practical. Main parking tight and deck is 7 max height, thought better height than others on beach.",1
+Close to the Metro. Nice amenities. - Appreciated the shuttle service! Very friendly staff.,2
+"Slow service, not worth waiting for - We waited for everything and it was never worth it. The resort section is nice for older kids, but not much there for my toddler. Very disappointed with everything: We did not get into our room until well over an hour past check in - and they have a late check in time! If you have trouble walking but do... More",0
+Must be better options around - Booked for overnight stay prior to cruise. Arrived at hotel around 2PM amid lots of ongoing confusion with other guests in the lobby. When our turn came we were told our room was not ready with no real specifics as to when it would be. Was told we could go around to shopping areas while waiting. Decided to wait in... More,0
+"Best gambling in Vegas and best comps! - Good: Best gambling in Vegas and best comps! Brewery is great, rooms very clean, staff is wonderful. I only stay at Main Street.",2
+"Management asleep at the wheel - We booked here for a second year in a row. We loved the first time around. The location is perfect, the grounds and pools are great, and Duke's restaurant on the resort grounds fits in well. However, on our second visit in August, the Ocean View room was at tree level, thus no ocean view. The check in desk... More",1
+"Resting Comfortably on Past Glory - Stayed here to catch NYC at Christmas and were excited to stay in a legendary hotel. We have stayed at the St. Regis in Mexico City, Singapore and others, and were expecting the same level of excellence. We truly wanted to love this hotel, but instead, left feeling grateful we used points, and not cash, for our stay. Sad to say, we would not return. The good and the bad - The Good - Rooms are beautifully appointed, location can't be beat and some of the staff were outstanding. The Bad - Attention to detail has been lost. Some examples - long lines to check in and out. Yes, we realize it was high season, but staffing should be commensurate with the expected flow of guests. Next, after the bellhop delivered our bags, we asked for a bucket of ice. It never arrived and we had to get it ourselves. Breakfast took even longer than the ice. Small, but telling, details. Left feeling like the St. Regis NYC relies on its reputation to pull in the crowds, its service certainly doesn't warrant a pricey stay. Dear NOIDK, Thank you so much for taking the time to detail your recent experience at The St. Regis New York. We are deeply sorry that we were not able to meet your expectations during your recent visit to our hotel, all of which attributed to your negative feedback.Please allow us the opportunity of discussing your comments further so that we can examine the issues which you have noted. Our management team may be reached at GeneralManagerNYStRegis.com, and we would then be able to arrange a time at your convenience to speak.Sincerely, Octavia MargineanHotel Manager",1
+"not the best, but reasonable - Front desk was not helpful. Never told me breakfast was free in resturant. I found this out the second night I was there when a different person was at the desk. Dead bolt did not work but someone did fix it.",1
+"We will NEVER stay in Quality Inn again!!! - We will NEVER stay in Quality Inn again!!! My wife and I arrived at 11:20PM and no one was in the front desk. We waited for 20 minutes unattended and finally someone came to check us in. While we were in the room, we found one of the twin bed did not have blanket/comforter. We called 3 times and the last answer was the house keeper left and he would send us one TOMORROW MORNING. It was 1:30AM by then and we were all exhausted and decided to give up and sleep with A/C off.",0
+"Great Stay - Hotel is under renovations and you would not know it the way the staff, front desk and sales treated you. The room was great, much space. I stayed with my son and daughtger in a studio suite and were very comfortable. the hotel is located ina excellent location with easy acess to all surrondings. I would stay they again,",0
+"Nice hotel - This was a nice hotel. The building is old and has been there for a while, but the room was clean and the furnishings were nice. The staff was very friendly and helpful. I would stay here again.",2
+"This is a Crown Plaza - This had to be the worst Crown Plaza I have ever stayed. I stayed 2 nights to attend a wedding and I didn't sleep at all. Aside from the tired/boring decor, the room had a supposed queen bed that really should be classified as full size with a mattress harder than a sidewalk and pillows flatter than a short stack... More",0
+"Good Location, Big room, So and So Service - The hotel is in a good location near Oak mall. However, the receptionist was not there when I came to check in. It took me more than a minute standing waiting for her. She was there and probably heard me entering. The room was big and well equipped, but there wasn't a shampoo and there was a weed smell around... More",1
+"These people try, but they miss the mark. - The place is dirty. My daughter and son in law stayed there about a month ago. The place was worn down and in need of a good cleaning. The TVs were old and worn out as well. Most people never stay here twice.",0
+"Overpriced for what I paid for - Bad: I paid approx180 for the night that I purchased online, then I seen same hotel advertised for approx 105 on and a different site. Good: The front desk lady was super nice",0
+"Just what you'd expect from a Best Western - No elevator, so if you don't mind lugging your bags up a flight of stairs. Average breakfast. No plates for the waffles, and I guess it never occurred to anyone to run down to the nearest Walgreens and pick up a package of plates for the guests. When we mentioned our military service, our check-in person upgraded us to a... More",1
+"Rooms need some TLC - Overall, it's not bad. Great location, especially for shopping.",1
+"Never again - I was very disappointed in this hotel. It was not what I expected since it was to be renovated. It took me about 20 minutes to find the entrance. I arrived late at time and a sign with a red background and red lettering was not a good thing. When you add in poor lighting, it definitely was not a good mix. When I checked in there were a few peopled in the lobby and outside. this raised safety concerns. I obtain my keys and receive directions to my room. Again, more people hanging outside. I enter the room and realized the mistake I made. The room was very small with no iron, ironing board or coffeemaker (most hotels provide these basic items). I read the booklet and I learned to enjoy these benefits, I would have to upgrade which I began to think it wouldn't be worth it. The next morning I left the room and there was woman sitting outside in a lawn chair. I returned 3 hours later and she was still there. If it couldn't get worse, when I returned later that night, two men were sitting outside a room, in lounge chairs, music playing and a small grill on the grass. At this point I was relieved that I was leaving in the morning and this would be a distant memory very quickly.",0
+"A great spot - Acadia Suites offered us a great location to stroll Main Street or to make a quick hop over to the park. The suites are clean, neat, trim, functional and well supplied. Our host was personable and attentive.",2
+"ok for what you paid - Even though its non smoking rooms, first room had an odor. They changed rooms..odor was not as bad. Bed was not comfortable.",0
+"Bad area . Dirty - This is a one Star hotel . Dirty , smelly , in bad area . Definitely will not chose BW in future",0
+"Friendly staff. Consistent lodging - Clean... Comfortable. Serve meals and wine or beer for dinner Monday thru thurs. buffet breakfast. Staff is friendly. Laundry on property and basic no frills gym. Treadmill, elliptical and a set of free weights. I stay frequently for business.",1
+We had go through 3room before we got comfortable - Fighting outside the room dirty room mold room TV only had two working channel I won't come back better experience first time,0
+"Worst of all La Quinta hotels that we have stayed in. - This was the dirtiest and least appealing of all La Quintas that we have stayed in. The main floor hallway carpets were dirty and actually starting to lift in places. The room had old and ripped furniture and looked worn out. A simple thing like a bed skirt looked stained and very old. This hotel needs a complete Reno from exterior to interior including the grounds around the hotel. The surrounding area looked unsafe and gave us a feeling never to walk around at night. There were no family restaurants in the area.Mal,I'm so sorry that your experience did not live up to expectations. We never want our guests feeling unsatisfied or unsafe. I will make sure and forward your comments on to the general manager to make sure that this remains an isolated incident.Sincerely,La Quinta Customer Care Team",0
+"Nice but... - Looking forward to a romantic stay, and our room offered a deep soaking tub, but when we checked in, I was told that all they had were ""normal""tubs. We were disappointed. Other than that, we had a nice stay.",1
+"Ewww dirty. - Made a mistake and walked on the carpet with barefeet,, umm flypaper, not quite. Unchanged sheets on 1 of the beds. Poorly cleaned bathroom. Felt dirty till i got home and showered.",0
+"Last room at the Inn - I cannot recall the last time I had an issue at a Drury Inn. Well, we did not have one at this location. The room was comfortable, the staff was attentive and helpful, and it was nicely priced more importantly, we got the last available room for the evening. Next, their complimentary breakfast was good, as well as their late afternoon meal from 5 PM 7 PM. Also, you have to have a key card to access their customer parking area. It was a nice feature which prevents people with ill intentions from driving around scoping out the scene.",2
+Very good stay - We booked at Grand prix Motel last minute for Jeep week 2016. I was a little skeptical due to the stories you hear about outdated motels and the few bad reviews. This is my first time ever doing a review but I felt like this place deserved it. Very well maintained family owned motel with private balcony right on Daytona... More,2
+Clean but noisy - The room was nice and clean. The only downsides were the A/C system and location. The A/C system was very loud and did not cool the room adequately. The location was right next to the freeway onramp (noisy) and the neighborhood was sketchy. I will not stay here again.,0
+"Value - This is built for an extended type of stay. They have a kitchen area, large refrig, microwave. A 12 cup coffee pot. Nice size room. It's clean and pretty new, but nothing special. It was built and is maintained for value and it delivers. Not a bad thing at all, just understand that's how this hotel operates. There is no... More",1
+"Bad - Me and my wife stayed at this hotel because she is a member, and the staff was rude during the morning shift, we asked to speak to the manager and he has not called us back, or toilet stop working, there was a spider in our bed, the big problem was not being contacted by the manager after serval attments... More",0
+I expected better - My daughter and I just needed a room for the night on our way home from Pennsylvania. The free shuttle was very convenient.,1
+"Suspicious Activity Around hotel - Overall our stay was ok, Staff was not helpful when checking in. One attendant said she will help you in a minute after she gets off phone. Then after she was off and I stood there for few minutes she said can i help you. I said we are checking in, She said that the other attendant will help me!! Finally checked in, Room was ok, Nothing spectacular although the mirror was so clean my wife thought there was another room. lol Biggest downfall was that there seemed to be a lot of coming and going late at night/early morning. Hotel is right behind a questionable restaraunt. We did not have any issues though, just a feeling of concern,",1
+"Not worth it - We have traveled to all areas of the US and realize high tourist areas such as this are normally higher priced lodging. However, when you pay a higher price for a hotel you expect the establishment to provide an equal value for your dollars. Not the case here. The front desk staff, both in the early evening and in the morning, have very poor customer service skills. We felt we were disturbing them any time we approached them. Also, the walkways and exterior areas have not been cleaned in months. The breakfast was bad! Never again!Dear Don G,Thank you for taking the time to review our Hotel. We take all of our reviews seriously so we can better serve our Guests. Reading through your review I see the we fell short of your expectations. I apologize for the service that was provided. I will be sharing your comments with my staff, so that we can learn fro our short falls.Sincerely,Eric B - Hotel Manager",0
+"All the basics are covered, but needs attention to detail - The location is very convenient to Univ of Illinois. When we arrived, three 20-something workers were behind the desk, but their customer service orientation was fairly low. I needed to ask questions to get any information about the stay. The renovated portions of the main floor are gorgeous (dining rooms, common areas), but they don't appear to be used for... More",1
+Middle of the road hotel. - Had to call maintenance man to fix shower. More water going out of diverted than shower head. They did fix it. Heard people walking in room above us. No counter space around sink.,1
+"Bad Corporate Meeting Place - We hosted corporate meetings here for 15-20 people for about a week and in short, i will never go back again. The rooms were fine, but the meetings were not the best and the food at the restaurant was very slow and closed early. We had working lunch catered and some of the sandwiches were moldy and service terrible when... More",0
+Painting kids new home - Hotel quite comfortable with excellent breakfast and helpful staff.,2
+"Best Hotel in Boise - I was surprised at how nice this hotel was, especially for the price. I won't stay anywhere else. Beautiful lobby and rooms. Best free breakfast anywhere. I don't know if it was recently remodeled but everything looks brand new.",2
+"pay more and stay some place nicer - Had a terrible stay. I've stayed in many extended stays across the country and this one has shamed the brand. This hotel smelled, it was unclean, dark and cramped. The rooms were dated,my mattress didn't even have a fitted sheet I saw how nasty and disgusting the conditions of the mattresses. We didn't have any toilet paper in our room upon arrival.the room was less than mediocre. Towels were dingy and worn out. Fire detector was hanging on by a wire literally about to fall off the ceiling. hotel was in bad condition, was more like a motel. Will never stay here again. next time I'll pay more money to stay in a better hotel.",0
+"Great Spring Break 2018!!! - The staff, room, experience in Chicago for being the first time was great. I would do this again in a heart beat with my family or friends. research your plans before anything you do. Thanks for the help trip advisor also other websites.",2
+"good place to stay - the place was great but has the wifi in the room doen't work when you try to enter the password on the screen or there is none shown but however, the network where it was available. if there is no connected to the password ,knowing it will not work.....the hotel must upgraded the router..instead of sending the guest to the starbuck.",2
+"carpets are a problem - If it wasn't for the carpets, this would have been a decent place to stay carpets are chemically sprayed on and it adds an irritating smell to the room-watch out for people with respiratory issues. Otherwise, staff was helpful and friendly. Location is not that great, but it's an ok stop on the road with some restaurants within walking distance",1
+"Would stay again if improved. - I always take cleaning wipes,side of table,remote control and door handles dirty,lamp shades torn,no sprinkler system not in mine or my daughter's room. Manager very nice,breakfest good,the waffles were a nice surprise,arrears very quite.",1
+"Location - Needed a good value hotel. This turned out to be perfect. Heavily booked, but it did not affect customer service from the employees I had contact with.",2
+Excellent stay. - That was the best most comfortable hotel stay I've ever had. Good breakfast and very friendly staff. I recommend this hotel to anyone traveling to VA Beach.,2
+"Very Helpful - Nice, clean, beautiful and everybody was very helpful and they provided the best customer service!!!",2
+"One of the worst hotels i've ever stayed at - My husband and i went to Hawaii to celebrate our honeymoon. When we searched for hotels we found the coconut waikiki hotel which seemed to look good on pictures. Once we arrived we got a whole other opinion about the hotel. Staff was not friendly, rooms were old fashioned, pool was very small.. But the worst thing of all is... More",0
+"Mixed reviews - The service was pretty awful. Check in took way too long - only one person at front desk who was extremely slow. Requested cab in AM and staff was unable to secure - got own Uber instead. Arrived back at hotel at 6PM last day of stay and room was being cleaned - unacceptable! We went to the front desk to complain and were offered free drinks at Monkey Board and reassured would be completed soon as well as told that hotel was full - that was why cleaning being done so late - not the customer's issue at all and should not be used as an excuse. Major inconvenience as we had been at French Quarter Fest all day and were planning to rest a little before getting ready for dinner. Also, elevator setup is less than optimal. Big line in lobby to get up to bar interfering with guests trying to get to rooms. Also, didn't seem to be separate service elevator from guest elevator - another dissatisfier. Nice looking hotel - rooms were actually very nice looking/well designed and decent location but really need to get the service kinks out before I would recommend to others and/or return. Lots of other great choices in NOLA....Thank you for your comments Josh, I'm very disappointed to read we didn't exceed your expectations. Your concerns have been shared with my Front Office Manager and Director of Housekeeping so that we can improve. I'm very sorry for the inconvenience and know that we can do much better. We definitely want to earn back your trust and certainly your recommendation. I'll be reaching out to you directly to see how we can do that.Thank youWayneGeneral Manager",1
+Nice Value...but - Comfortable Clean If the Internet connection got 10 better It would have sucked!,2
+"Nice hotel, close to a lot of stores, restaurants, - Nice staff, good breakfast available. Rooms were nice and clean.",2
+Soooo Disappointing - We were traveling and we were looking for pet friendly hotels. We identified this one and when we arrived the lobby was empty....very little furnishings....however the lady at the desk was very friendly. We obtained our room and what a shock.....the person next door left the TV on loud for her pets. It was so loud that after thinking she... More,0
+GREAT FOOD GREAT TIME - A stop for lunch was fine .,2
+"3 night stay - My hubby and I stayed at this Dayton Best Western for 3 nights. The room was clean, the bed was comfy. The front desk clerks were friendly and helpful. We were in the area to see the Sandhill Cranes at the Hiwassee Wildlife Refuge and to visit the Falls Creek Falls State Park. The location worked out for easy visits... More",2
+Not worth it! - If you want a relaxing vacation this is NOT for you. We came for a relaxing five days with our family for our anniversary. They didn't even congratulate us or do anything special for the room. Staff is rude and unprofessional and this place lacks big time on service. The pool is pretty but packed with drunk people and different... More,0
+"The most amazing place I've ever stayed! - We were warmly greeted with leis upon arrival at the resort. Most nights the driveway is lined with tiki torches, and there are two gorgeous ponds in front of the hotel with a waterfall, black swans and ducks. The hotel itself resembles a palace with marble and exotic plants everywhere. One of the first things you see from the lobby... More",2
+"Exceeds Expectations - The pictures do this place no justice. IT IS AWESOME! BEAUTIFUL!!! The entire property is immaculate. Room service is twice daily, plus turn down service with chocolates, motivational quotes and slippers. All employees were extremely nice and helpful. Elevators were quick and efficient l. Ammenties...EVERYTHING! You have to try the turkey burger and lemonade at the burger shack. You won't... More",2
+"Quaint, romantic, welcoming, beautiful! - this is my first time feeling compelled to write a good review... The room was perfect... fireplace, jacuzzi tub, extremely comfortable bed and bedding! I am very picky but could not find anything to complain about! The owners were avail and even called us on our way to get eta so room would be perfect including rose pedals on the... More",2
+"Good place to stay - The location is excellent. It's right across from EAA and right by the outlet malls. Tons of restaurants within a 5-minute drive. The hotel room itself was bigger than expected and had comfortable beds. Although I didn't use the pool area, it looked nice for kids. The hot breakfast was OK. The thing that knocked it down to 4 stars... More",2
+"Excellent motel - Not much to look at from outside but does that really matter The inside was spotless and the beds were comfortable. The owner was very accommodating and the rest of the staff very friendly. They have a nice laundry area with four washers, four dryers, vending machines and a coffee machine. Would not hesitate to stay here again!",2
+"Bad experience! - This was a horrible stay. The hotel was run down and dirty. We were not able to get to our reserved king room because supposedly the battery in the door was going bad and couldn't get in after going back to the office 3times. We were finally given a room with double bed. We would have gone elsewhere but ther were no vacanicies in the town. When arriving after driving for hours we were told there was no restroom to use and then trying to get into our room with no success, we ended up going to a restaurant next door. We will never go to the Super 8 in Crawfordsville again. When we told them we were unhappy with a room with a double bed, we were told you wont be able to do anything since you didn't go through them directly (since we booked through hotels.com)",0
+Nothing went well - Power went out at only this property for several hours. Staff was not equipped to deal with it. Breakfast in the morning the worst ever at a Hampton Inn. Total cut corners property. Will not stay again,0
+"Breaker Bay: Not What it Used To Be - I'm a local and have been coming since the resort was built, but on our visit last weekend things dove to a new low. Never mind that we spent over 70 so that two kids could play for less than 2 hours, and we could attend to them (10.50 per person to just watch your kids). First, we had to... More",0
+"A disgrace - This is a case of another Vegas hotel that thinks that just because this is Vegas it can treat its patrons like cattle. When you drive up to the hotel there is a sign to self parking. No sign for valet, just self parking. So you follow the sign to find yourself in a gigantic and full parking lot with... More",0
+"perfect! - We were there for only two nights, but we were extremely pleased. The meeting halls for our conference were great, our room was wonderfully comfortable, clean, and well-furnished, and most importantly the hospitality and courtesy shown to us as guests tops that of any other hotel we've ever stayed at. This hotel is right at a metro station for two lines that go straight into the downtown area, and is only 3 minutes from the airport. It's also connected to a wonderful mall. In all, the only word to describe the experience is, well, perfect!",2
+Nice hotel will stay next time in town - The rooms was excellent the breakfast was great with a very good price.,2
+"Academic Visit to New Orleans at Tulane University - We had a wonderful trip at New Orleans as we are invited by Tulane University School of Medicine. Me and my spouse were extremely busy with academic commitments. The hotel is very good and near to Tulane School of Medicine. Breakfast is good and service is very high quality. The room is descent, medium size with all the amenities. Bathroom is simply superb. Room service is also praiseworthy. Only draw back is its House Keeping team. One should not keep any valuables or important materials outside as during house keeping things may be missing. One should lock all the valuables in his or her suitcase before leaving the room and kept for house keeping. This issue was serious by nature and we have reported several times on this issue. Otherwise it is a lovely hotel with very friendly front office staffers.Thank you for sharing the details of your stay. We are glad you enjoyed your stay and we appreciate the comments. We do provide a safe in the room for valuabls, in this case I'm aware of the medications that were inadvertently thrown away, I'm glad we were able to retrieve them for you. We look forward to seeing you again soon.Thank youWayneGeneral Manager",2
+Looking Forward To Our Sixth Visit! - This was the fifth time that we've stayed at this BB and it was just as charming as the first. Connie and Gary are such gracious hosts! There is always plenty to eat at breakfast (someone at our table had three servings of Connie's pumpkin pancakes--and it wasn't me!) and I just love the afternoon treats that are prepared from... More,2
+"Interesting Kind of Place - Not the best hotel but it was clean enough and comfortable enough. Not sure what to expect when we arrived and had to pass by someone in the parking lot entrance asking why we wanted to get through, but it was okay. Average is the best word. Won't choose this place again but not bad.",1
+"Location, room size, cleanliness. - Bad: Breakfast. Good: Location, room size, cleanliness.",2
+Stuck - We truck drivers got blocked n due whete made us park. Was told pay another night or leave. Well since trk was blocked hsd pay anoyher night. Pissed off,1
+Great staff.. updated rooms. - My experience here was Ok. The staff was very welcoming and professional. The hotel is a bit dated. My bathroom was very small. in fact the bathroom was pretty lame....Given the price I will likely look elsewhere next time.,1
+"disappointed - Having stayed at several Embassy Suites, this one in Crystal City does not meet the expectation of Embassy Suite standards. The hotel's only restaurant does not have much to offer as compared to the 3 restaurants of Marriott Hotel which is next door. The front desk people needs further training in Customer Service. Granted that they may be college students, their customer service needs to focus on the needs of the Customer such as inquiring if there are any questions we may have regarding the town i.e, restaurants, shopping, metro transit. The only thing that is great w/ this place is their full breakfast.",1
+Just plain cheap - Sorry..guess you get what you pay for...but a: NO hangers in room b. 1 chair (2 adults) c. No continental breakfast d. No pool It was 100 degrees when we checked in...at least the air-cond worked. Internet pass word was long enough to be aq security code for an IBM missile..,0
+"Wont stay here again and its a shame - I will never stay here again and its a shame because the facility and location were very nice. I booked and paid in full via Hotels.com. When I arrived and checked in their system messed something up and had a missing day in the middle of our 4 night stay. After waiting at the counter for over 20 minutes while the attendant the manager finally came over and gave us keys and assured it is fine the rate is the same and enjoy the stay. On the way to the room we were greeted by a lady attempting to sell the time shares. The lady was EXTREMELY rude, when we declined the information she made snippy comments like well don't you want to finish checking in. That was her sales tactic but standing there with room keys in my hand and not being born yesterday it was apparent she had nothing to do with us checking in. She also tried to bribe us with chocolate which was very juvenile. During check out and they told me I had a balance. I had to show them the paid in full email and remind them of what I was told when checking in. After going back and forth with the manager she is now going to call Hotels.com to resolve which she should have done in the beginning. The rooms were nice and location was fantastic but its a shame the desk staff doesn't have a clue, I will not be returning to this chain and also will push my friends and family to avoid it as well.",0
+Rude an disrespectful an scammerssss - I stayed there two days an i had paid for a third night an i left an came back the manager was horrbile an rude as hell he was so upset cause some one was using the coupon thats in the choice hotel coupon book you get from wawas. He was very rude an told use we had to check... More,0
+"A real dump - I should have checked Trip Advisor before booking on Agoda. I selected for location and price for which I was satisfied. BUT this place is a real treat. The plastic wrap over the mattress first caught our eye, then the lack of a blanket, poor quality towels, old AC unit with poor controls, and very minimal service - in 4... More",0
+"Shabby - Sadly in need of total facelift. Not so clean, beds comfy but in need of linen update. Old TV. Kind of felt like I needed to check for crawlies. You get what you pay for. Would not return and would not recommend.",0
+"weekend getaway - we stayed in Hudson to visit family. We had a good stay, loved the free breakfast in the morning. would have loved to see a hot tub in the pool area. would stay here again. would recommend to family and friends",2
+"Convenient location - Room was clean. Hotel located at a busy intersection. Windows were so outdated, every outside noise was heard. A lot of traffic noise. AC unit kept coming on snd off so frequently, it kept us awake. Initially when we arrived, no one was at the desk. Had to wait several minutes before being helped.",1
+"Some great, some bad - My husband and I stayed at this motel for a night away without the kids. We were looking for something relatively cheap near the Little River Casino and only paid 99 for the room. We had a single queen room and it served it's purpose as somewhere to just sleep. The room was very small, but clean and neat with... More",1
+"New and Clean and the price  was great. - I stayed here one night because downtown hotels don't shuttle to the airport. I was surprised to find a new, clean, modern hotel. Nothing fancy, but there was a bar. I didn't use any amenities but I thought it was a bargain with a free shuttle and right next to the airport.",2
+"Door Left Unlocked, Wrong Credit Card Charged - Housekeeping left my door unlocked, and at the end of my stay the staff charged the wrong credit card. The people were pleasant, but if I had a choice between brusque staff who did their jobs properly and pleasant people who did not, I'd take brusque.Paul M,Thank you for choosing to stay at Hyatt House during your recent trip to Seattle and for taking the time to share your experience on TripAdvisor. I sincerely apologize about the inconveniences during your stay and will use your review to make the appropriate changes to improve our guest experience. Your feedback is essential to us and we hope to have the opportunity as our guest once again. Sarah Junge",0
+sightseeing getaway - Location was great for sightseeing. Neighborhood very poor where hotel located. Rooms were comfortable and clean....only issue bathroom was small. Exercise room needs some updating though. Breakfast was adequate.,1
+beer and breakfast - overall i was satisfied with my stay. no body looked at me funny when i had a beer with breakfast in the hotel dining area. i would have liked to see more options for breakfast but i was not upset. the beds are soft enough for jumping also,2
+"Nice location, needs better rooms. - Staff is friendly and helpful.great location, not enough parking. Parking garage is really tight for large vehicles. Heated indoor pool was cold. Beds are small, not very comfortable, pillows are terrible. Food in the restaurant is good but continental breakfast wasnt good at all.",1
+Very nice! - Up visiting for my son's graduation from Cornell. The hotel was very clean and the staff was friendly. We took advantage of the free breakfast and were surprised at how much they offered. We had a one bedroom suite which was great for my husband and myself plus our daughter.,2
+Business and fun - Room was across street from ocean. It's confusing so be careful when you book. I booked non ocean view but didn't think that meant I had to cross street. I think there are some non ocean view rooms on the side of ocean but not sure. It wasn't a big deal though as it was a small walk.,1
+"Nice location, Bad Customer Service - I travel to New Orleans for business about once a month and have the privilege of staying in quite a few hotels in NOLA, but Aloft was a standout, even though is it located very close to most attractions, the staff left us with a bad taste in our mouths. At check in, we were helped by Jermal and it was the worst check in experience I've ever had (even at Motel 6 they at least make eye contact with you and answer your questions). Very cold and not friendly staff with the exception of the valet guys. They were very nice and professional. Once we got to our room, it was clean and spacious. I did not find anything wrong with it except the infamous bad water pressure in the shower and the fact that we only had 2 big towels (All hotels I've stayed at have had 4 big towels) We signed up for the SPG Green Choice at check in so the extra towels would had been nice and we actually never received the 5 vouchers for making the green choice. Aloft has a lot of potential because of their location. I am giving them another chance in late May, hopefully this time they listen to our requests and are more customer oriented.Thank you for staying with us this past week. I would like to apologize for your disappointment during your recent stay with us. I know we certainly have not met your expectations and we want so much to gain back your trust and loyalty. The feedback you provided will allow us to address specific information and in turn provide a superior service for our guests both now and in the future. It is unfortunate that you had a negative experience but we look forward to having you back here with us in May so we can show you how we have used your feedback and show you the hospitality our talent is truly made of!If I can do anything in the meantime, please contact me directly at Dixie.Kraussaloftneworleansdowntown.com.",0
+"We were just thrilled to get an inexpensive availability in Cooperstown! - If you haven't been to Cooperstown before - especially during summer tourist season - you need to know that lodging within the village itself is at a premium - very limited availability, and what is available is very pricey. This was my 3rd visit to the area and the first time that I've actually been able to get a room... More",1
+"A night disturbed by smoking guest(s)! - We were smelling cigarette smoke in our room and proceeded to open both windows and the door. It really didn't help so we went into the hall and determined it must be coming from the room across from us and into the vents. We called the desk, they sent a man up, and he said he could not knock on... More",0
+"Baltimore Airport stay. - The room was spacious. The bed, however was hard and uncomfortable as well as the air conditioner being very noisy. The breakfast was almost nonexistant. It was nice to have a service that took you back and forth to the airport.",1
+"Crowded, but still nice stay! - The hotel was extremely crowded the weekend we stayed. But despite the hallway, pool, and breakfast buffet being very busy and full of families...it was a nice stay! Our room was nice...fridge and microwave were handy. Guest laundry was also handy. Breakfast selection was lovely. Overall, nice stay. Location was convenient for me, fairly close to UT Tyler. Also, right... More",1
+Beautiful lobby but rooms need help - Stayed here for second time recently. Gorgeous lobby. Friendly staff. Good free shuttle service. Our room this time was disappointing. King bed in too small space so that one side did not even have a lamp. Also the heating/cooling unit was right next to the bed and very noisy so we turned it off. Luckily it was not needed. Room... More,1
+"Big service, Small Room - The staff could not have been more friendly and helpful! They were so eager to make our stay pleasant. They really went the extra mile to be friendly. The problem for us was the size of the room and bathroom. The doorway was VERY small and my husband had difficulty getting through with our bag - he had to push bag in and then step in. The ceiling was very low in the hallway and the bathroom. I am 5'6 and I could easily reach up and touch the ceiling in the hallway and bathroom. We even made the comment that no basketball stars would be able to stay here. My husband is 6'1 and had to duck to get into the shower. The outside noise was also very loud and woke us up both mornings. The room we had was nice and clean though.",1
+"Hole in the door - My wife and I were celebrating our 23 year anniversary in the king jaquzi room , this is the most reasonable priced rooms but the last two visits the rooms need remodeling. This last stay the drawers were falling out of the dresser, a hole punched through the bathroom door didn't even raise an eyebrow from the staff.",1
+"I was just a little disappointed. - The room was very small, to have a full and queen size bed in it. And I clean home for a living and the bath room needs really down to using a tooth brush around the tub and floor, and I took the empty toilet paper roll out to put in the new one and the dirt I saw behind that empty roll was bad I left it out so the house keeper would see the dirt and what ever else was in there. And another chair in the room would be nice, a person can only set on the bed for just a little while then the back hurts.",0
+"Good Hotel - Rooms are clean with basic amenities, but very dated. Beds are comfortable, rooms are fairly quiet, but can definitely hear through the walls. Breakfast is very basic, but fresh. While it is not very close to an amenities, it is good for pre or post cruise stay. Hotel charges 8 per person for ride to cruise ship terminal",1
+Nice hotel - The location of this hotel is hreT for visits to my son. The room was clean and comfortable. I didnt have time to try the breakfast but I hear it's fabulous! I had a great night's sleep in a comfy bed! I will be staying here again.,2
+"Great Stay - I had a wonderful stay at this hotel. From the time I arrived the customer service I received has been nothing less of truly amazing. All the way from the staff that checked me in to the staff at the bar during happy hour. The shuttles are great if you dont have a car they will take you to/from the airport, to/from the mall and anywhere requested within a mile radius of the airport. The room its self can use a bathroom update but overall not too bad. The breakfast was great with cooked to order omelets. This hotel was worth every penny.",2
+"Charlston - Compared to our stay in Washington DC and Savannah, both of which were historic buildings, the hotel did not meet our expectations. It was very expensive and although it was an historic hotel, room was dated and needed an update.",1
+"Friendly staff - The front desk staff was very pleasant and and helpful. We enjoyed the hot breakfast, internet worked well, and the room was clean but a little on the small size with the cramped sink area. It would be nice if maintenance adjusted the door checks as we grew quite annoyed with other guests that kept letting their doors slam.",1
+Good hotel - I stayed here with some friends for a convention. It was a good room and the free breakfast was nice.,2
+Comfort Suites Columbia - Nice hotel and convenient,2
+Good hotel. Worth checking out. - This is a nice hotel with great staff. I have young children and the entire staff from the front desk staff to the breakfast staff were there to help us. This was our first visit to the Portland area and we plan to go back later this summer. We will stay at this hotel when we return.,2
+"Awful!!! - Stayed there for a few days while working in Orangeburg, SC. The place is a dump. No mini fridge, microwave, half the lights didn't work, roach sighting at least a few times a day, etc., the list can go on and on. Was told by Front Desk staff that the hotel has been foreclosed on, and is now bank owned,... More",0
+"Not so bad if your there just ... - Not so bad if your there just to fish, good enough to lay your head,after a long day nite of fishing, I will stay there again! Can't beat the price. Real close to the pier, Don't have to drive any where, The pier has all you need!!",0
+Not the value we hoped for from the Westin. - Bad: 1. You have to walk through the casino to the rooms-- This is irritating. 2. Water took soooo long to get to the 15th floor. Waste of water to run it 7minutes to get it hot. 3. Very costly..... Especially for it's location and to the convention center. Simply outrageous for the value. Good: 1. Staff was great. 2. Room was clean 3. Decor was lovely. 4. Food was great.,2
+"terrible king size bed - 2 things are mandatory for a good hotel stay. 1. that the place is clean, and this was. 2. that the bed be comfortable and this WAS NOT!! It was a struggle to not roll into the divot that was in the center of the mattress. Both my husband and I had a terrible nights sleep.",0
+"TERRIBLE! - don't do it. it may save you money, but you will regret it. you get what you pay for, and in the case of this hotel, you don't get what you don't pay for.",0
+"Relaxing - Very enjoyable, staff was polite and helpful",2
+"My Double Tree Stay - I find it a little too noisy. The walls are like paper, so whatever was said in the next room felt like it was in my room. Also, the halls were pretty noisy until late at night.",1
+Too bad - They don't cancel a reservation even when requested a week ahead of time. Be careful when you book this inn. I had to throw my money since they didn't give me a refund. TOO BAD!!!,0
+Met our expectations - Met our expectations.,1
+"Clarion Hotel - Good location - close to shopping and airport. Comfortable and clean enough, but does need renovation. Good value for the price.",2
+"Maintenance is not a priority - This hotel is fresh and clean. The bath was spotless--and very pretty. No shower cap provided, though. For a newly renovated property, however, the lack of maintenance is shocking. The television emitted a sharp, prolonged buzz every two minutes or so. The thermostat was either broken or disabled, and since the windows do not open it was stifling. Yes, I... More",0
+Great location - This hotel is located within walking distance of downtown Gatlinburg. The room is very nice for the price we paid. Clean and I love the fact that there is a sink in the bathroom and one outside the bathroom it makes getting ready so much easier. I love the river walk around the hotel and how the river flows all... More,1
+no croissons - Bad: The air conditioner was horrible. The sound of the unit running made it impossible to hear TV. We woke up each time during the night. I commented about it to the desk in the morning. At what point is it advisable to get a refund as we were not 100 satisfied Please respond. The staff was pleasant. Good: no croissons,2
+"Polde - Filthy, outdated, noisy neighbours, but this was not the worst. We were nearly eaten by the bed bugs, more agressive than Denali bears. I would not reccomend this hole even to my worst enemy. Next day we needed medical help.",0
+Baltimore trip - Great stay would definitely stay here again,2
+"Lovely, clean and comfortable - We stayed here for two nights and really enjoyed our stay in one of the lovely suites with kitchenette. The room was very comfortable and spotlessly clean. The owners were very friendly and we loved being able to sit out on the porch in the morning as the weather was great. As others have mentioned, it is quaint but we... More",2
+"Not worth the money - The room was so noisy we could hear every footstep from the people above, every toilet flush and every shower that they took. Winetasting in the courtyard was very loud and folks stayed after the winetasting drinking until the wee hours of the night . Staff was not willing to quiet them nor even leave the front desk to talk to them. Breakfast items in the morning were not replenished hot water was out replaced with warm water not useful at all . Rumors of free vouchers to Dennys never appeared .This was not a cheap property I do not feel I got my moneys worth I couldve stayed at a motel eight or six for equivalent valueOn behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.",0
+"Nice location and view, rooms could use some updating - We stayed 2 nights at the Sanibel Inn. We had a 1st floor Gulf view room in the Periwinkle building. While the room location and view were just what we wanted, we had a hard time getting past the musty odor in the room. It may be that rooms on a beach will suffer from some dampness, but this seemed... More",1
+Don't bother. - Free parking. That's the only positive experience here. Any more than 1 night would have canceled found different hotel. Hotel had a funky smell in lobby and room was musty smelling too. Good thing the air conditioner was good and loud it blocked the street noise. Stayed at few holiday Inn express and they've been decent. Not so much here and they charge more rooms at the big H.I. Overall impression...not impressed.,0
+"Close to the hockey arena. - I think the best thing this hotel has going for it, is that it is close to the hockey arena. It was my first time to Pittsburgh and it seems like a cool city and was looking forward to the view but I got a room on the wrong side. There are fake orchids in the room. I expected more.... More",1
+"Decent if you're getting a reduced rate - These rooms are great if you're in town for a limited purpose, ie (business trip, seeing friends or family, etc). However, I don't recommend if you're looking for something fancy or romantic. It's a very old building and a little run-down. I wasn't wild about the location either. It's tucked away and kind of hard to get to if you're not familiar with the area. If you can get a deal through one of those sites out there, do it but it's definitely not worth what they tell you over the phone.",1
+"Adequate stay - The stay was pretty good for what it was. Conditions of hotel are a little dated. The room was pretty good and clean. Although the bathroom a little small, and the bed not so comfy(need new mattresses). Other than that the stay was good.",1
+"Headed west - Facility was in good shape and clean. A little awkward to get to. NO ELEVATOR! The room was spacious. Having said that some of that space should have been invested in the bathroom. The sink is outside the bath, next to the door. Once in the bath you need to stand between the toilet and tub to shut the door!... More",1
+"Nice looking is all it is - I booked the at the Annex, bad idea from the start. Twice I went back the the desk because my key will not work. I was upgraded to the nicer side where one of the pillow case had a hole and there was a bad smell. Stayed there before and this was the worst. Don't think I will be going back there for a while.",1
+"Quaint but leaves a lot to be desired. - Just spent three nights over the Fourth of July. I am 83 so climbing the narrow , steep back stairs was a little difficult. Always seemed to be a very musty smell when coming in that door. And forget the bathrooms at the far end of the hall. Big, deep claw foot tubs. Impossible for me to get in or... More",1
+"Nice Hotel, Good Price - My experience was good, the staff was helpful, professional, and happy to help. The hotel is old though, the hotel has done a nice job on keeping it up but the rooms really show their age.",1
+Not worth the money. - The first night I stayed here it was on a Thursday night. The rate was around 166.00. If I would had stayed Friday night also the rate would had been 216.00. This hotel is only about a 100.00 per night hotel. It just wasn't worth that kind of money for the quality. The front desk staff was very nice and... More,0
+Excellence location - The hotel is just right of I95. Very easy to get to DC from here. The Franconia metro station is also near by. The breakfast options are the hotel are also pretty good.,1
+"Great value - comfortable bed. microwave, fridge. sink area separate area from bathroom. Very clean. Did not have breakfast as it ends at 9:30 and we missed it so can't comment. Not a luxury hotel but quiet and great value for the price of 62. night. Convenient to I75.",2
+"not worth the over night stay. - Just needed a place to stay for the night. Nothing fancy. When I arrived took 45 min to check in. There was another person and I trying to check in only. The man at the desk keep stopping to help everyone who would walk in leaving us just standing there. Even if it was just talking to the random that were walking in. When we finally checked in, there was nowhere to park. People who had rooms on the other side of the hotel was parked on our side so we had no place to park. My husband had to pull behind someone to get our stuff out then drove it to the gasstation and asked if we could park there for the night and he had to walk back to the room. Also, there was a party going on in the next room which wasn't that big of a deal cuz they weren't loud or disturbing us but because of the party they had this man that stood in front of our door trying to sell us drugs as soon as we walked up. Everytime we walked out he kept on. I have a 10 year old daughter that was with us. Called the front to let them know of this man and the guy at the desk just laughed and said oh yea he's here often, he won't bother you. UM I'M CALLING BECAUSE HE IS BOTHERING ME. Worst hotel I ever stayed at.. and I've stayed at some terrible hotels.",0
+Poor job cleaning - So I stayed here for one night in room 114 (their only king 1 bedroom suit) and it was ok but looked like they just gave it a quick once over after the last guest stayed. Didn't think much of it as I was planning on checking out in the morning. I also noticed a small stain on one of... More,0
+Hot smell - I stayed at this hotel for 2 nights. The room was small and had a smell that cannot be described. The breakfast that is included is not the greatest.,0
+"Meh - There weren't enough towels and washcloths placed in the room before our arrival. When I asked for two more, they only had one washcloth the other washcloths and towels had yet to be washed. They didn't have food available for the Grab Go Breakfast initially, but the manager pulled something together eventually. The staff is very nice, however, and the hotel is very convenient to dining, shopping, and touring.",0
+"No blankets - There were no towels or blankets in our room. When I called the front desk, they made me come down to pick up the towels. They said that they were out of blankets. Really How does a hotel run out of blankets I guess someone was on vacation when the need to order more blankets was supposed to be placed.",1
+"Four day stay - Booked through online site and they got my name wrong over the phone but that wasn't the hotels fault. It wasn't the worst place I have stayed at all. A few problems though. The internet did not work in the room or the lobby on any of our devices, ipod, ipad, laptop, nothing. Did use the computer in the business center. They advertise a breakfast buffet in the lounge but it wasn't represented well with that title. Consisted of eggs, waffle (premade), cereal, toast so I was a little disappointed. The shuttle picked us up at the Metro 15 minutes late after I called twice. Otherwise, the staff was friendly and the room was clean.",1
+"Great stay! - Nothing to complain about. Very friendly staff and loved it! Diana and Taylor were very helpful. Breakfast was great. Bacon, eggs, hasbrowns, waffles! It was a wonderful experience. I would recommend this hotel to anyone!",2
+"Good location overshadowed by run down, dirty facility poor staff. - We booked this facility because of the good location, the pictures online the description we got over the phone. It did not deliver! Management is very poor.r The facility is dirty. The meeting room is in a basement (with the 'weight room' a smelly, dirty, unusable kitchen bathroom.) they should be ashamed of the condition of this place what they charge. There are actually many 'long term' guests that reside there from what we could tell as well.r r Not the plac...view moree for a good nights rest in a clean room. Look elswhere.view less",0
+"Great experience! - Initially, I was a bit apprehensive because of the price of the parking and the lack of photos of the front and street view of the hotel. But I was very relieved by the parking garage around the corner of the hotel which costed 14.00 versus 42.00 for hotel valet parking. I was pleased with the location of the hotel as it was very conveniently located near a great restaurant (Nandos), a 24 hour CVS and a Whole Foods market. The staff at the hotel were very friendly from the moment we approached the outside of the hotel to the front desk, life guard at the pool and servers during the free breakfast. Great experience!",2
+"Rudest Staff I Have Ever Encountered - The lady that works the front desk (who to this day will not tell me her name) was extremely rude to me in regard to my simple request for some water. You can get it our of the sink like everyone else. was her reply to my request Although I couldn't find water suitable for drinking, there was no lack... More",0
+"It was ok. - Bad: The airconditioner in the room did not work, and it made a very loud sound all night. We told the front desk and they were able to fix it for the next night stay. It's understandable because the hotel itself is very old. We would probably stay in a different hotel when we go back. Good: Staff was very helpful and nice. Tony Romo's restaurant was very good.",0
+Good hotel for a good price - Clean rooms and generally quiet made for good sleeping. The breakfast in the morning with eggs and waffles just can't be built. I have stayed here for 3 nights each week for the last 3 weeks and will continue to do that for the next 3 weeks. The prices are reasonable and I have recommended this hotel to my co-workers (who have also stayed here at times now).,2
+"Uncomfortable - OK, when entering the room, the TV was on and the remote would not work, went to desk and clerk said o, maybe it was a ghost and gave me new batteries for the remote-but was someone in the room-OH NO! Got the 30 percent discount but the room was not as nice as I've been accustomed. That evening a... More",2
+"weekday stay - What I didn't like was the room was not good. When you walk in the hotel it looks awesome. But the room looked like you were in a motel rather than a hotel. Also the hotel was under construction from 9am to 7pm. That would have been nice to know before booking a room. The hotel staff were very polite and professional. The breakfast bar was the best breakfast bar I have had in a Hotel. Out of a 1-5, I rate the breakfast bar a 5. The staff were so on point.",1
+"Great stay in the red rocks - The hotel is in a great location, right on main street and walkable to a lot of shops, restaurants, etc. The hotel was nice, clean, comfortable. The staff was helpful, friendly and professional. To wake up and look at the red rocks (Snoopy Lucy) and others from our room was an extra treat.",2
+Stay at Governors Inn - We stayed there for one night on FSU Graduation weekend. Reservations were made far in advance and we requested a second or higher floor room. We arrived at 1130 a.m. on the day of and were told that our room was not ready - perfectly acceptable as it was a busy weekend. I reminded the front desk person that we... More,1
+"Kinda sorta average - Stayed here for a night with my 60 pound dog. Didn't need anything fancy as this was a one-night stop on a long road trip. Good: * clean room * comfortable bed * dog relief areas were surprisingly well maintained and clean Bad: * leaky bathroom fixtures, shower pressure not strong enough * slow check in process * shady practices... More",1
+Nice bar - This hotel in the town center had a nice looking bar with uninterested lady bartenders. It is ok for a beer but not expert real hospitality. This can be done better. Marriott quality had a higher standard. This bar does not level the compagnies standard.,1
+"WORST MOTEL - I checked in my room at about 5pm and after I paid money ave entered my room it was horrible. I left rode around until about 12am. The room had roaches crawling, they had moth balls in the drawer, under the mattress, under the bed. I kept itching sleeping in the bed so I laid in the hard floor, I... More",0
+"The bed was beyond comfortable, didn't want to get up at... - Bad: Toothpaste. I wish more hotels came with toothpaste in the bathroom . I hate calling to get some. It's a necessity. That's my only complaint, but that's pretty much for every hotel I've stayed in. Good: The bed was beyond comfortable, didn't want to get up at all",2
+"Great Location, good hotel - Good hotel, great location, but needs a few improvements. No porter service, despite a somewhat awkward parking/luggage unloading situation that makes checking in/out difficult for handicapped/elderly. Similarly, no parking valet despite awkward parking situation. No dedicated concierge although desk staff was very knowledgeable and friendly. The included breakfast buffet was nice in appearance, but very poor in quality.",1
+Stopover to Florida - nice quiet comfortable room,1
+"Nice stay. - I visited the Hyatt Regency Grand Cypress with my family for spring break during the week of March 29, 2015. I was able to book a hotel and airfare deal with JetBlue a week prior to arriving. The hotel is located within a stones throw of the Disney parks and is situated on a well-manicured grounds surrounded by a host... More",2
+"Beautiful, clean, new, view BUT the park was pretty empty! - This will be a wonderful place when it gets up an running correctly. The manager Carman was very nice and Dave was very helpful and got us situated. Close to town, no pool and because it is on a bluff it is extremely windy so we slept with our slides in.",1
+Pleasant stay - Hotel is older with low ceilings in the hallways and does need some updating. Room was clean and stay was comfortable.,1
+"Buy earplugs - Hotel was functional. Stayed for one night and glad it wasn't any longer. Check in was easy and efficient. Parking is directly behind the hotel. There is a tiny little alley that you wouldn't notice on the left side on the hotel, there are about 10 parking spaces and it's first come first serve. This is a very industrial neighborhood.... More",0
+NOT TOTALLY BAD - The heating unit didn't work in the first room I was moved to another room. The dinner menu in the restaurant was mostly sandwiches personally I eat sandwiches for lunch not dinner. I did try the burger one night and the cook cooked every bit of the juice out of the meat I might as well have had some of the desert sand.,0
+"Beautiful place and pet-friendly - We stayed with our two large dogs in the unit with the kitchenette. It was actually a very large one-bedroom apartment! Located above the office, it had a partial view of the ocean. Even with the two big dogs, we probably didn't need quite that much room. Great walking trail that the dogs loved just steps away. Office gave us... More",2
+"Decent hotel - Generally the room was nice. However, the a/c unit in the room did not cool adequately and the iron sprayed/steamed rusty water. I would stay at the facility again. The staff was very pleasant and the facility is convenient to the interstate.",2
+"A good choice - We made our reservation late in the day, but we scored a good deal especially for as busy as it was. We were put in a room right where the elevators were, but we didn't have any problems and slept well. The bed was a bit too hard and the pillows way to soft for me. The hot breakfast is... More",2
+"Second Time is Not a Charm - I stayed at this hotel about a month before this stay and was not impressed. They were under construction so I decided to try it again. When I made the reservation, they made sure to tell me they were still under construction. I said I understood and all I was really looking to do was sit by the pool for... More",0
+"Convenient location but not very impressed - Both the pool and the tiki bar were not open during our stay, which was a huge disappointment. The bathtubs were not very clean either. Location is very convenient as you can save parking fees by walking to Kings Dominion.",1
+"Good experience overall - Most probably I would give it a excellent review if it was not for the service obtained on Saturday. Sam (shuttle driver), Ester, Ana (Bar attendants) and front desk personnel for Thursday and Friday gave us a 5 star service. Everything went down to the drain Saturday afternoon had to wait for over an hour at the train station driver and front desk attendant blamed each other. I put it behind and most definitely I would stay again good breakfast, good service overall, location, rooms are kept clean.",2
+"Good luck if there is a concert in town - The people at the front desk are rude and not helpful. If there is a concert the weekend you are looking to book, they just hang up on you. What do they care, the hotel is already booked. Low class service.",0
+"Good for one night - This was the only place we could find that was under 200/night, available last minute, and received decent recent reviews. The staff is nice, room is clean and beds were comfortable. I had a hard time sleeping because it was a bit stuffy as there is no AC. It's definitely not worth the rate, but considering what other hotels were... More",1
+"Probably won't be back - While making coffee one morning and trying to iron a shirt, the circuit tripped. The sad part was that the GFI was at the END of the electrical run, not the beginning, so I had to call down to the front desk and wait for someone to reset the circuit at the electrical panel. I shouldn't have blown in the first place, but it also should be re-wired properly.",1
+"Well worth it! - Nice location in a newer area (Eastside of Naples, just off I-75) that was quiet and surprisingly clean and comfortable. I felt the 3 star rating was below the value we received. Cordial staff, very clean and complimentary breakfast was real food! Nice.",2
+Bring Your Own Food - I stay here frequently. It is right across the highway from where I deliver trucks. The rooms are always clean and comfortable and the owners are friendly and helpful. The pet fee is very reasonable (7.00). The breakfast sucks and there are no restaraunts nearby. They need to invest in a snack machine or snack display in the lobby. If... More,1
+bed bugs or fleas? ciggarette smoke everywhere etc - worst hotel ever. do not stay here.,0
+"Don't Waste Your Money - Very old hotel that caters to low class clientele. Being near Disneyland, this hotel is a fly trap to families who cannot afford something nicer. There were children running around all hours of the night and day and the hotel staff did nothing to keep them quiet. Our first night there we had a family above us with small children who kept running around the room and because of the noise we assume they were jumping off the furniture. We complained to the hotel staff and nothing was done to stop this. It continued until well after 11 PM and night.The second night we were there, we had a family with small children next door to us and it was apparent from what we saw, they were there with other families who also had small children. They were kept there doors open and the children were running up and down the balcony with no supervision. At 6 AM the next morning, someone was pounding on the door next to us very loudly and yelling fire, fire, fire. It woke up the people next to us so they opened there door and began to play loud rap music until about approximately 9 AM when we left. We were on the second floor near the office and all of this activity was extremely loud and had to have been heard at the office, but no action was taken to stop it.I would never stay at this hotel again!!!!Thank you for taking the time to write us a review. We are extremely sorry for the experience you had at our hotel. This is not something normal. I am also suprised our staff did not address the issue immediately. W hope you will give us another chance in the future to win back your business.",0
+"No!!!! Read reviews! Needs to be removed from list. Nasty place! - Across from the bus station!!!!!!!!!! Horrible part of town made my family feet very uncomfortable. Halls were littered with trash, carpet is old and stained. This is not Bricktown I don't understand why they are able to use that name. Not even close to Bricktown! Pillows smelled, beds hard, walls are dirty. One of the employees told me they have... More",0
+"Hotel is very easy to get to. Rooms were excellent as we... - Hotel is very easy to get to. Rooms were excellent as we were there for a shopping trip. Breakfast is a bit crowded on Sunday as most guests are leaving on the buses,other than that no problems",2
+"Needs major renovation in the room - Furniture and fixtures were in desperate need of repair and updates. Desk was wobbly. Furniture was scratched. AC unit looked like it was going to die. Toilet seat was worn and needed to be replaced, etc.",0
+"Relaxing Resort - We were so impressed with the entire environment of this awesome resort. It had everything for a relaxing weekend that a couple would want. We had some awesome meals at all the restaurants on property, enjoyed the fitness center and the Marilyn Monroe SPA, what else can a couple ask for.",2
+"Older Place , But Cleanish - We stayed one night. I peaked into the pool area and it was showing its age, but looked like it would do if you had kids. The public areas were clean...the carpet in the halls was in good shape and well kept and the lobby bathroom was sort of clean. The rooms are spacious and the bed linen and cover... More",1
+"Just as it Appears in the Pictures - We stayed here for 3 nights in the Birch Lodge at the far end of Church Landing. The accommodations were impeccable albeit a bit dark. The bed was likely the most comfortable ever, and that says a lot since we have a wonderfully comfortable bed at home. Check in was easy, the lake beautiful, and easy access to the restaurants... More",2
+"Not what I expected - I was expecting a suite considering the name of the hotel but it was really a standard room. I overlooked that as I should have paid better attention but the room was not very clean. I found a dried up contact lense in our bed, there was mildew in the tub, and the room could have used a sweeping. The other issues we had was that when we returned from dinner the front desk worker was sitting on the couches with her significant other while there were children sitting at the hotel bar. Also later my husband ran out quickly to grab something from our car and this same hotel employee did not bother to look up from her phone when he entered the hotel. Last, I went to buy a snack and a drink later that evening, the same employee was on a clearly personal phone call did not even notice I was there. I seriously could have taken the stuff left and she would not have noticed. We have a returned visit to Baltimore and I don't think we will be staying here again.",0
+Bills Game Over nighter - I have stayed at the Lofts on Pearl for the past couple of years following a Bills game. The rooms lack nothing. They are perfect as well as the staff. They are so welcoming and take care of our needs while we are visiting . Beautiful place !!!!!!,2
+"Ok stay. - The room was ok. Nothing special but clean. The parking lot felt a little sketchy, just lock your doors. Not a lot of toiletries, bring your own if you need something special . Pool was ok. Front desk guy was nice and helpful when needed.",1
+There's value to booking a name brand hotel :) - This hotel has a SERIOUS need to update their beds....worst/loudest bed I have ever slept in!,1
+Get what you pay for - The members at desk were very nice but if your a clean freak then i wouldnt recommend staying here. maybe if all you plan on doing is getting some rest because the shower and floor isnt in great condition. I also had a brown stain on one of my pillows. sheets are a bit out dated.,0
+"Go Eagles - We stayed here one night due to travel for an Eagles game. For the money,not a bad deal.",1
+"Poor hotel - Following a fourteen hour drive, we arrived, very tired, to check in at 3 AM on April 17th. I booked a non-smoking room but there was only a smoking room available. We were given the keys to room 410. This is an outside room in the back of the hotel that abuts a truck stop.  I used the bathroom which had water all over the floor, and went back into the main room. The room had stained carpets, lights that didnt work and things just didnt seem particularly clean. However, the bed was nicely made and we were very tired. I pulled back the bed spread to find rumpled sheets covered in blood. I chose to contact Expedia, whose representative contacted the front desk and arranged for a refund of all three reservations booked with this hotel. At my request Expedia also arranged for us to stay at a different hotel in the area. I do not believe that it takes much intelligence to connect the dots and determine what happened here.When we were back in town on Friday we stopped back to the hotel in an attempt to speak with the manager. We were told that he was not in.  I left a message asking that he call me, to which there has been no response. Even though this is a two star hotel, these conditions are disgusting.",0
+"Repeat Visitor - I have stayed at this particular location multiple times over the last several years and have always been happy with the courteous and professional staff. Breakfast is always fresh, tasty and a very good selection of items. The room, lobby, and breakfast areas have always been clean and presentable. Thanks to the staff for the hard work...very much appreciated!",2
+"Great stay - For 18 a night, not much to complain about! Good size room with comfortable beds. The kids like the pool and always enjoy their time here. The Registration staff were fast and helpful. This is an older hotel, but good for the price!",2
+"Nice Inn! - Comfortable beds, clean rooms and friendly staff. We missed the continental breakfast but grabbed some fruit and coffee before we left. The pool area is nice for kids with a mini water park. We went down to the hot tub after 10 pm and had the place to ourselves.",2
+"Very good - No problems. I felt safe, watched tv, and slept comfortably well. Improvement clogged tub, Bfast not enough for number of guests",2
+"Good hotel, minor issues. - It was a good hotel to spend for only one night there. The Wi-Fi didn't reach very well upstairs. Although, I overheard the staff indicate they were working on it. The hot water for the shower wasn't that hot or didn't have the potential to get that hot which could be good in a sense. I filled up an ice bucket and left it out overnight. The next morning, I discovered a dead cockroach. I don't know if that was a fluke, but that kind of shocked me a bit. I don't think bugs in general are very good. The area was quiet which was important to get some good sleep. The free breakfast was really good, the staff was super friendly, and the shuttle got me to the BWI airport fast. Overall, I think it's a good place, but needs a few things fixed. I recommend on the contingency those issues are fixed.",1
+"Not yet - Hotel work in progress. Pretty enough and nice roof top bar. Tiny gym. Terrible WiFi and worse service and effort in dining room. Its not a great deal with these issues. If they care they can improve but not clear they do. Also my room was not clean until 6 on the day we checked in forcing us to wait 2 hours. Thank you for choosing NOPSI! We appreciate your feedback. I am disappointed to hear that service did not meet your expectations. If travels should bring you back, we would love the opportunity to demonstrate our service levels in the future.Warm Regards, Ellen LeMaireGeneral Manager",1
+"Bad - Power went out due to a snow storm however, partial power was available. Light bulb was burned out in the bathroom though (unrelated to power outage. Hotel is very difficult to find, but the staff were courteous when I called for directions. TV cable is on satellite and most channels were not available due to the storm. Surprising that they're not on standard ground cable. Internet was lost as well due to power issues. Hotel was clean and nice, but dated. Exercise room is small and dated. Bar service was very slow and inefficient. Hotel did a good job clearing the parking lot and sidewalk of snow by morning. However, it would have been nice to have some help to open the sliding doors while carrying all my stuff to exit the hotel, which were difficult to open.",0
+"Fire alarm kept us up - I rated low because of the fire alarm that came on at 4:19 in the morning, we needed that sleep because we are expected to perform well at our bowling tournament the next morning.. Our sponsors are not happy with our performance.... We could not get to sleep after that, but we did try, then just when I started to fall asleep again, the alarm came in again at 5:38 (sometime around then )... So since I wasn't offered any compensation,. Not sure if we will return... By the way, your staff is really great!... The food was great, should have opened earlier since the alarms kept everyone up...",0
+"Great for the price. - The hotel was quiet, exterior condition was poor, interior was very nice for the price.",1
+"terrible place to stay!! cheap nasty dive!! - nasty rude man at desk. dark, old, smelly room on back side of motel! Pictures on trip advisor can't be of room 170. Checked in but told them I couldn't stay there. Pool had bugs in it and dirt on the bottom. Room was very dark and very outdated. I didn't feel like I would be able to sleep there.... More",0
+Clean and convenient - We stayed here to go to the Legoland Discovery Center. The hotel provides free transportation to Phipps Plaza and complimentary breakfast so that was great. I would recommend this hotel for families. It's clean and the staff is amazing.,1
+"Okay long term - I have been here since August 2015. Compared to the last two places I stayed, this is the best. There is a full kitchen and the bed is amazingly comfortable. I have had a couple of issues here: 1) Ants in my room. 2) The Internet SUCKKKKSSS 3) a/c unit blowing out during a storm. Since I am long term,... More",1
+Nice stay - Great stay last night. Room was spacious and clean. The TV didn't have a lot of channel options. The ladies at the front desk were very friendly. Parking was an extra 9 per day that I wasn't aware of. Breakfast was average.,2
+"Classic style and service - Attention to detail was incredible at one of New York City's finest hotels.Our suite was beautiful, and despite being worried about traffic noise, we were surprised to have had a very restful night. We used travel points to book our room, and were very impressed to have been upgraded to a better room - this is excellent service and excellent recognition that people who travel all the time rarely cash in their points, but when they do ... it leaves a lasting impression and a very much increased likelihood that we will return and also highly recommend.Well done!Dear SuenearBoston, Thank you so much for staying at The St. Regis New York during your recent visit to New York City.We are so grateful for your feedback, and we thank you for taking the time to review your experience on TripAdvisor. We hope to see you again soon!Sincerely, Octavia MargineanHotel Manager",2
+"Overall ok - We traded our timeshare for one at Lake Tahoe for a family Christmas. Our stay was nice and my husband, who has stayed at other places in Tahoe over the years, scaled this as as above average. The furniture beds were very uncomfortable tv in main area was small but flat screen televisions were also in each bedroom which... More",1
+Must do while in Miami! - Great group of guys running the jet-skis!!!! We had a blast and felt very safe! Love the fact they were so close to our hotel! Definitely will return.,2
+Clean and right on the beach! - The room was a little small but was right on the beach with a large balcony. It had a fridge and a microwave. The non oceanfront rooms are across the street as is the outdoor pool and additional parking. The free breakfast was good and open until 10:00. Everything was clean!,2
+"Hospitality and clean - Friendly,clean and great coffee and cake with fresh fruit in the morning. The location of the rooms are conveniently across from police and Fire houses. The rates are affordable. Mark also has maps and pamphlets for guests that want to see the wonderful sites of New Hampshire. I would definitely return next year.",2
+"Ok - Nice hotel with Outdoor pool. No complementary coffee and bar closes early to get one there. A bit complicated with the billing process, but willing to solve it and did it as promised. Rooms have plenty of room. Limited selection of TV channels.",1
+"Very acceptable country motel pet friendly - I've stayed here often and it is very pleasant but with no amenities at all, not even a hair dryer, but I was furnished a fridge on request. Clean, updated and good room control temperature. Great place for dogs lots of roomie grass areas. Very friendly owners. Beds OK but it's not a down pillow kind of place. Pleasant and... More",1
+"Really Great Sea World Stay! - Front desk staff was so nice - very accommodating and welcoming. Room was great - balcony to the courtyard, comfortable furniture, big bathroom with his/hers sinks was very convenient for getting ready quick. The pool/hot tub area and outdoor fireplace was really enjoyable - we used it all 3 days we stayed. There's even a Starbucks on site, and a Kinko's which was nice for some things we needed to quickly print off. I would definitely stay again when visiting Orlando.",2
+Review - nan,1
+DAYS INN - Hotel was very close to the highway with noise and air conditioning not the greatest in the world.,1
+"Meh..... - Checked in 10 pm just to sleep for the night and get up in the am, and head back to Hollywood for the day. This hotel is a hot tub time machine...the rooms are extremely dated, stained..the walls are peach and tan colo, gold and cream colored dresser, popcorn ceilings, green tile in the bathroom with tons of stains and... More",1
+"Extremely comfortable - Convenient and comfortable. Staff is great, breakfast and WiFi is a bonus.",2
+"Update - pretty good value for the price. - So I gave this a bad review a couple of years ago but the recent reviews made me want to try it again. This is a very, very basic motel, but it did have microwave and fridge, was clean and our room with a king bed was spacious for a motel and had a little table and two chairs. There... More",1
+"IS THAT URINE - It's motel 6 so of course I didn't expect the Taj Mahal but when your on the road for hours and are looking forward to paying for comfort but when you arrive there are tweakers all over the stairs and parking lot, dogs barking in the next room and the room you PAID for has an the overbearing stench of... More",0
+"Old furnished but clean. - Personnel were friendly. Good if you need just a bed, shower, television and bathroom. Old but clean. No refrigerator or microwave. Very good for what I needed.I would stay there again. Low budget but clean.",1
+"just ok - The hotel is in need of some repairs, it was in a good location but I won't recommend it I think you could have gotten a nicer room for the price",1
+"Cockroaches and brown water. - I arrived at this hotel during a work trip at 1 am. I encountered brown water coming from the sink and several cockroaches in the hallway. I slept there because I had nowhere else to go. In the morning I informed the staff. I received no apology, no refund and no follow-up phone call. Need I say more",0
+"Did not clean my room - My brother was in the hospital, and I needed to be there for him. Did not want anything problems until this hotel was not very satisfying. The first night, the hotel only took the trash out in my room. So I made a comment to the front desk, is this unusually just to take the trash out. So she made a note to the cleaning dept. The next night my room was not cleaned at all, so you can imagine how upset I was. One night not cleaned, but two nights. When I complaint again, the front desk just told me it's not there problem. It's the cleaning employees so this upset me even more. They did give me some clean towels for that night so I can shower. Also, I felt the breakfast area was not kept up with the cleaning. Very messy. I would not recommend to stay here. But I did have a king size bed, and it was very comfortable.",0
+"Overpriced, loud, and uncomfortable. - This hotel was awful. It was so noisy you could hear EVERYTHING. Lots and lots and lots of kids running and screaming the entire night. Guess it might be good for a family but unless you have wild children it is not worth it. I heard every car outside. One of our pillows had dirt on it. We booked a king bed and got two queens. It smelled weird. It was dated. An elevator was out so it always took forever to go up or down. The parking was cramped and limited. Save your money and don't waste it on this place.I have stayed at nicer Motel 6's.",0
+"Fantastic Driver - The driver of our horse and carriage was wonderful. His name was Michael and we were very satisfied with the pick up and our ride. The horse and carriage was the perfect departure for us and our guests also loved seeing us off in this. Although I would give Michael a 5 out of... Read More 5, the reason I have rated this a 3 out of 5 is because of the communication (while booking our horse and carriage)and trying to set up the ride. Thank you Michael, we could not have had a better driver!",1
+"World Class Customer Service and Fabulous - I have stayed at the hotel several times over many years (while it was The Carlton). I am SO Very excited about this hotel for so many reasons. While I know there has been some challenges with renovations, I wish people would not get hung...More",2
+"Good hotel. - Part of a roadtrip through USA. Staff here are very helpful and the hotel is modern and well kept. The location is a little a way out of town, but this is reflected in the price.",2
+"A HEARTY VACATION - The Aria was great. Great food and drink. Carbone was delish, a bit overpriced. Amenities at Aria the best. Life was exciting after dark in the casino. Loved the atmosphere. Will be coming back real soon",2
+Bad attitude staff - They told me my husband could check in without me but when he arrived they stated I had to be there. They were unprofessional with bad attitudes. There were grown women intoxicated knocking on doors and running. They were in the halls making a lot of noise. This hotel has a club inside and attract the wrong people.,0
+"The Good, the Bad the Ugly at the St Regis! - The good First let's talk about the great things at this flagship hotel and there are so many! The location is in my opinion is as good as it gets in NYC! Two blocks from Saks, Museum of Modern Art and St Patrick's Cathedral, one block from Madison Ave, three blocks from Central Park and the city's best restaurants within easy walking distance. Everything is at your fingertips! The architecture of this iconic building is absolutely stunning and St Regis keeps it in tip top condition with gleaming marble flooring, 24 carat accents and sparkling crystal chandeliers, all as you would expect and more. The Christmas decor from the massive toy soldiers at the entrance to the golden leafed apple tree in the foyer were absolutely stunning! Hats off to the extraordinary designer!The rooms and suites are spacious and tastefully decorated with marble foyers, crystal chandeliers, deep crown moldings, luxurious fabrics and marble bathrooms with double sinks, TV in the mirror, deep soaker tub, separate shower and European-style private flush. The beds are as comfortable as any you will find at the finest hotels in the world. The full time butlers are efficient and friendly welcoming you upon arrival with tea and coffee and each morning as well. They look after your every need from shoe shine to pressing efficiently and pleasantly. Fresh fruit awaits you and is daily replenished. Wi-Fi is included, as is bottled water which is replenished twice daily with the maid service. The mini bar is well stocked and there is ample closet space with plenty of hangers. The rooms and entire hotel are spotlessly clean! All the staff are friendly from the doormen, waiters, maids, valets, etc. We opted out for the Platinum breakfast choice and it was a daily delight in Astor Court with a nice menu selection, well prepared and quickly served.The Bad Being an SPG member for 16 years with over 900 nights to date and Lifetime Platinum status we expected to be upgraded to a suite upon arrival which is the SPG policy. It is something we have always received at all SPG properties, 100 of the time since gaining Platinum status many, many years ago. We booked this trip six months in advance so it wasn't like they didn't know we were coming. We even processed our Suite Nights Awards certificates to further ensure the upgrade. We had saved those upgrades for this trip but since they expire Dec 31/15 they are useless to us now. Our first bad experience was upon arrival at the front desk where the clerk informed us that we would not be upgraded. It went from bad to worse as she told us that we were not entitled to the upgrade. She didn't seem to understand the Platinum perks. Talking with her was like talking to a wall, so unlike other 5-star hotels we've stayed which are usually so highly trained and informed. We were shown to our Grand Luxe guestroom which is a very lovely room as far as rooms go. I will say if you were ever not going to receive an upgrade these rooms are as lovely as it gets. Over the years I hate to think what my husband has spent at SPG hotel stays to have earned his Lifetime Platinum status which is not a gift which the desk clerk seem to indicate but very expensive to achieve. Not receiving the upgrade was such an insult to my husband who has stayed as many as 154 nights in one year alone with SPG. He was very upset and disappointed as we were really looking forward to this stay not having been to NYC on a Thanksgiving holiday since 1985 when we met and had our very first trip together! Of course when you don't get a suite you don't get the toiletries that go with it which I've always loved at the St Regis. I suppose I could have requested it but I didn't. We just settled into our room prepared to make the best of a nice holiday.The Ugly Staying at the hotel for a week, one of the expected highlights was Thanksgiving Dinner at Astor Court. We thought we'd stay in-house after long hours watching the Macy's Parade. Huge mistake! Upon arrival at Astor Court we were seated in the bar at a small round table with 2 tiny bar chairs! We couldn't believe it and should have left but where do you go at this late date The meal was worse then I can describe and actually included processed turkey! Not even real turkey. I couldn't understand why I was sent a form at home to sign prior to arrival so they could charge our credit card a week before the dinner. Now I know! No one in their right mind would pay 400 USD for that miserable meal for two people. I can't adequately describe our disappointment. We have always loved this hotel and enjoyed wonderful special occasions with delicious meals such as New Year's Eve but even the dinner time room service food was horrid. We couldn't even eat the salads. What kind of chef can't make a salad. Seems the breakfast chef was great and the evening chef was worse than lacking. Talking with the room manager was a waste of time upon check out we saw that she gave us a 200 credit on our account for having sat us in the bar for Thanksgiving Dinner! That just added insult to injury as during the conversation she called my husband by the wrong name no less than six times although we kept correcting her. I don't think I could ever get my husband to go back and truthfully I can't blame him. It's a shame that such a gorgeous establishment with so many great long time staff should suffer because of the lack of a decent chef in what should be a 5-star dining room! After visiting 6 other St Regis Hotels in the past with their exquisite chefs to experiencing this in their NYC hotel just doesn't even make sense!Dear Katherine B,Thank you for taking the time to submit your recent review on Trip Advisor. We understand that our leadership team has been in touch with you while you were on property and again after your stay. We truly hope to regain your trust and wish you all the best for the holiday season. Kindly,Hermann ElgerGeneral Manager",1
+bad customer service - This was worst hotel. Te service no good. They need training customer service.,0
+"Beware - Not the same under the new management - Have been coming to hotel for decades and have previously rated it highly, but it changed hands since my last stay and is now under new management pending demolition for larger hotel. All staff appears to be new. Day of arrival, called hotel en route to warn of late arrival. At first hotel telephone did not work. Finally got through... More",0
+"The 4 week pleasant surprise - I had just booked a 4 week stay at the hotel starting from mid July and thought I would give this place a try having never stayed or tried this hotel brand. Thereafter, I started reading all of the reviews and had not seen any recent favorable ones. This caused me to develop major skepticism with the choice I had... More",2
+Can be improved on - Dear Sir/Madam I arrived closer to 23h00 the first night. I was first assigned Room 421 which after spending some time there realised that the main lights were not working and the toilet appeared to be clogged - also found a sweetener paper wrap in the toilet. I was then assigned Room 418 - none of the lights in main area and then finally got Room 426 well past midnight. The lights kept having to be reset during the course of my stay. The general cleanliness of the rooms was not great.,0
+"Another great dinner - Had dinner here with friends. Tried the burgers and all of us loved them! I had the California burger and would recommended it with the sweet potato fries. Great service, friendly staff.",2
+hotel is in a good location - Management team arrogant and does not appreciate customers. I was working in the area and planned to stay at this hotel until mid September bot moved to another hotel where I felt welcome.,1
+Try somewhere else... - This hotel is very dated. Rooms were clean enough though. The parking is limited. Wifi was sketchy. Beds and pillows however were wonderful! I would probably not stay again though. Not much around the hotel but we had supper at the Red Coach Inn which was just around the corner. Meal was great.,1
+"A Great Stay- - Stayed 3 Nights. Hotel Ruby of Ponderay has a great appearance. There are many wide parking spots. It is nicely kept with a very open and modern looking lobby that includes a common area TV and dinning facility. The Staff is friendly and kind. Breakfast, though basic was good and satisfying with the bonus of a waffle maker (Which I always like). The room was very clean and the bed was soft and comfortable. Temperature control worked great. The room was not as spacious as other hotels rooms can be, but there is also no wasted space. Wifi worked very well and has several routers depending on what section of the hotel you are in. The pool and sauna were nice too. And did I mention the price. Best deal in town price wise. If I ever return to Ponderay, this Hotel would be my first choice.",2
+Great place! - Really enjoyed our stay ! Was clean! Breakfast was a little confusing with how to pay for it and get the kids breakfast for free. Had to ask a couple different people. But it was a great value. Would stay again.,2
+Loved room and staff. Worth money! - Bad: Wish there was ironing and ironing board in room. As well as microwave. They did provide iron and ironing board that I shared with my girlfriend 2 doors down and they let me use their microwave by the bar. So worked out. Good: Loved Javier and rest of the staff. Anything I needed they accommodated.,2
+"Christmas Vacation - Everything about our stay was very good to excellent. Although we did not spend at lot of time at the hotel as we were visiting family in the area, out experiences with dining and the room itself were most satisfactory and the Christmas decor of the lobby areas made us miss being at home at little less. Excellent experience for... More",2
+"Could have been worse, just ok - The room was decent as far as cleanliness, however, the room was very small with two beds and there was no closet or rack to hang up your clothing. It was ok, since we were there to attend a concert and shop at outlet, so the room served the purpose. I must say the bathroom was in great shape, there was no mold or mildew in the tub and it appeared that the room and bathroom had a fresh coat of paint and the tub was new. It served the purpose",1
+Warning on Smoking Policy - After checking out from an overnight stay the first week of January I arrived home and found that there was a 150 charge on my credit card for a smoking violation for one of the two rooms I booked via calling the front desk (rate was 76 per room). In checking with my party - no one smoked in the... More,1
+Convenient and great hotel staff - Recently had a 2 night stay for a business meeting. The hotel facility was very nice and the staff very friendly. The pool was closed for renovations but scheduled to reopen. Central to a number of Harrisburg attractions.,2
+"Decent hotel, but light sleepers be warned...... - My wife and a number of her co-workers were staying here for 2 weeks while working at the nearby convention center, I decided to tag along for 5 nights. The rooms come equipped with a small kitchen which is good for extended stays, however you would need a car as there is no grocery store within walking distance. The hotel is about a mile from Disneyland and the convention center, but is reight beside Angels Stadium and has some decent restaurants within walking distance. The biggest issue I had with the hotel is the noise from the trains passing by as the rail line is directly behind the hotel. The temperature was very comfortable in the evening so we left the windows open, big mistake. I was awakened at 4.30am by a train going through with its horn blaring, if you've seen My Cousin Vinnie it was pretty much like that. Having traveled from the east coast I was then wide awake. Trains start coming through on a regular basis after that, pretty much every 1/2 hour or hour. A number of people in our group had the same issues and resorted to Ambien to try and sleep through.",1
+Good hotel if you can get it cheap - Decent hotel if you could get it for the right price. Wouldn't necessarily recommend it for families. Great for young people on a budget,1
+"The feeling of camping, but with a solid roof over your head and a private bath! - My family stayed here over the July 4th holiday. We were with 5 other families who had previously gone camping together for several years. We all enjoyed the camping experience, but wanted an alternative to a tent. This location was perfect. The kids were all able to play and swim, we could have group meals and sit by a campfire... More",2
+"Loved the Breakfast, Not Much Else - Great breakfast buffet each morning. Definitely adds value to the price. But otherwise, not a great stay. I think their cleaning crew must be understaffed. One day they didn't take out our trash or give us bath rugs or hand towels. The six of us in a two bedroom suite shared towels and used a washcloth -- a washcloth! -- for a rug. The next day we didn't get any maid service at all! At 6:00 pm, we went downstairs and asked for our own towels. The little market store downstairs was sold out of bottled water for two of our five day stay. Not having water after a long day of city walking was a real disappointment. And there is no easy market or store within walking distance, so we were chugging tap water. Yuck. My son got sick one night, so we hoped for ginger ale or Sprite or something to settle his stomach. Nope. All they had was Mountain Dew.The location across from Lake Union was pretty, but not convenient for downtown activities. We had to wait up to 20 minutes for an Uber driver during peak hours. That was poor planning on my part to book here, but I had no idea that Uber would be so difficult. Despite the challenges, we did have a decent stay. Our two room suite was spacious and comfortable. And again, the breakfast was really fantastic.Dear Valued Guest,Thank you for your recent stay with us and providing your honest feedback. On behalf of our team, I apologize we fell short of meeting our expectations but most importantly yours. It is guest as yourself who help improve our hotel and provide better service in the future. I apologize for the inconvenience of your downtown travels in Seattle. However, I am glad you were comfortable in our luxurious two-bedroom suite. Respectfully,",1
+"Busy, but friendly - As an adult couple it was a little overwhelming to have a hotel filled with young people there for a competition. It was nearly impossible to take advantage of the breakfast service. The staff was extremely friendly and helpful.",1
+Location - Bad: Room was terribly dirty. Good: Location,0
+Decent hotel at O'Hare. - Average hotel for decent price. It was balanced. Housekeeping did leave our door only ajar after cleaning one day. Arrrggghhhh!!!!! Nothing was missing.,1
+Rip off - I was quoted a price over the phone of 383 weekly and even used my credit card to hold the room. On the day of check in i arrived and my room wasn't even ready even after 5pm then I was told that room would be over 500 per week and i couldn't afford that. All the man at the... More,0
+"bad - I was verry disAppointed. With the house keeping service, no towels, bed wasn't done cause we left a a pant on the bed, no cofffe......i hated.....i hate to ask for everything when is suppose to be done w out asking",0
+Renovation - - Renovation in progress: strong chlorine smell during stay. My eyes watered throughout this stay.,1
+"The most repulsive place I have ever had to lodge - This room should have been advertised for 19. I can't believe I spent 80 on this place! For starters, the sheets looked unclean, and when we pulled the blankets back the pillows beneath were -covered- in an assortment of straight and curly black hairs. I'm sure they haven't been laundered for centuries. There were moth wings melted into the insides... More",0
+"Need the minimum for an inexpensive price - this is the deal for you! - Bad: The hotel is very tired - could use an update. Now, I understand why such a deal. Can not figure out higher rating given to it overall. Good: Location was in the middle of the Freemont Experience.",0
+At least it wasnt too far from TD garden. - Bad: Just want to say paying 330 for one night would have been nice too get breakfast included in the price. . Good: At least it wasnt too far from TD garden.,0
+"Basic as it gets - When we checked in and proceded up to our room, we went into the room to find they had a maintainence worker still working on something in the bathroom! They had no other rooms available, so they just hurried him up with whatever he was fixing. Tour groups of young adults, who seemed to have no supervision, were allowed to run up and down the hallways and stairs at all hours of the night! They even had ball games they were playing in the halls, and were calling other guests rooms with prank phone calls. When we called down to complain (about 11:00PM), we were told we needed to be patient! This went on every night of the trip, and we were there 8 days!",1
+"Phantastic Hotel in the ""Holy City"" - Phantastic location in Charleston Historic District. The hotel comes along with ""Sothern Comfort"" and a historic 18th Century flair mixed with modern amenities. Shoping and dining locations are a few yards around the corner in King Street and Market Street. Charlestons historic houses start right across the street going south on Meeting Street. Definitely a great destination to stay at for a Charleston visit!!!",2
+"Schizophrenic Hotel - Wow, was this my weekend to completely strike out on the higher end hotel scene. First, the good. The staff of Millennium is first rate. The property is well staffed, well dressed, professional and courteous. And waaaay out of place. The Millennium is a four star, but the star scale appears to have increased to ten or twelve. I took... More",0
+"Locations - Bad: Noise, small room, exposed nails in carpet. Good: Locations",0
+Location Location Location - Great location Close to where I needed to do business. Service so-so and hotel barely accerptable. I needed hotel accomodations for 3 weeks. If the Metro had been acceptable I would have stayed the entire time. Instead I chose to stay at another hotel in GreenBelt (Holiday Inn) one exit away. Just as great a location and much better service and accomodations. Price was about the same.,0
+"the beds are very comfortable - Bad: bad sound insulation, housekeeping sucks, the new stuff that we bought got throw away... yogurt been spill on the floor. Good: the beds are very comfortable",0
+Good But Possibility of Being Much Better - I was in town for a seminar that was located at the Embassy Suites at Crystal City.,1
+"Loved this one! - This is my second stay at one of Drurys hotels. For the second time, I was pleased with the well-appointed rooms, the excellent facility for groups, and the tasteful dcor found throughout the hotel. Dogs are allowed to accompany guests, provided these are well behaved and do not disturb other guests. There is an adequate and FREE dinner, along with... More",2
+"Not Satisfied - Before I booked this hotel I reviewed comments and rating which indicated I would be satisfied. Unfortunately, I was highly DISAPPOINTED! The hotel elevator had a bad smell, my air conditioner worked best at night, I could hear my neighbors conversation and to make my stay really memorable someone was banging on a hotel door. As for security the hotel has a door that is NOT locked and is located next to the elevator. I DO NOT RECOMMEND THIS HOTEL!",0
+OK but I would stay elsewhere if give the choice - This hotel has a very strange layout and my room and the hallway smelled mildewy. But it seemed very clean otherwise and the staff was very nice. The breakfast buffet was pretty good. The free shuttle to the Metro turned out to cost 10 not sure if the driver and the hotel have that understanding or not.,1
+"in center of historic Charleston - everything was great - location, hotel lobby,  pool, The  only negative point was the awful coffee served at breakfast. Breakfast food in and off itself was fine. Loved being able to sit on the patio",2
+"On the beach - This Best Western is located on the beach. Some cons are: the parking in front of the hotel is quite tight and spaces limited and the pool is located across the street (there is also a parking garage across the street.) This hotel is located where you can walk to some restaurants and beach shops but it's also a bit away from the heart of things as well. The free continental breakfast was adequate, had hot cold choices, a couple fruit juices, coffee, milk and some fresh apples and oranges to offer. The hotel staff was amazingly nice and accommodating, going above and beyond --in my opinion. This isn't the newest of hotels with aging decor and a semi-cold fridge in my room, but the price and location were perfect for this trip!",1
+great hotel - I had great customer service at this hotel. I mistakenly clicked the book button twice and accidentally reserved two rooms. When I explained the situation to the manager he allowed me to only pay for one room even though they were booked up and as I arrived late at night they could not sell the other room they had waiting... More,2
+"Never Again!! - This was the most reasonably priced hotel. It is understaffed to say the least. Night desk clerk did not charge me for a roll away I needed for 1 night. This is where the good news ends. Each day we had to ask for something that should have been in our room, towels, shampoo etc. Our last night there, we stood in a long line to ask for the cups that were not replaced during housekeeping. I was given the address to Wal-mart to go and buy my own! During breakfast they ran out of spoons, cereal was eaten with a fork. I wish management would train and hire additional employees for better customer service!",0
+Could have been better - The bed was not comfortable. The shower was nice,2
+"Rats and dirty!! - We stay at this hotel every year same time for an event at Angel Stadium the 1st weekend in Jan.We never have issues but when it rains it pours with this group...We checked in and they lost our reservation because I had called on a re-rate. They changed the name on the reservation, they changed it from a one bed to a studio and raised the rate from 109 to 129 We booked in Oct but 1st of Nov they put up a disclaimer that the hotel is under remodel...but the disclaimer was not on the webpage when we booked. Remodel is an understatement its a train wreck. There was 4 or 6 couches piled up in front of a cargo bin just sitting there with some other ragged furniture and lamps in part of the parking lot.Our 1st room was nice but getting to the room was a mess, floorboards missing, walls messed up, the door wide open to the electronics closet which cant be seen by the front desk so anyone could walk in and create havoc. I am sure there is credit card info in those backup etc.It was late about 10:30 and we rented a PPV and then we hear something in the kitchen area and its a rat that runs behind the stove and now is stuck and screaming. So we go down to the front desk and then send a guy up to try and catch the rat. He cant catch it so they tell us we need to move to the other building.We do and its a bigger mess then the 1st building. There is black goop all over the floor in leading to the elevator and then in the elevator too, the 2nd building is old,smells and needs remodel bad. The new room is 2 bedroom but its hit and miss, way to much furniture, kitchen is dated, microwave falling down, dusty and dirty and about a 3 gap under the front door so someone could look in if they wanted.When we tell them the room will not work they offer to move us back to the 1st building but to the room a joining the room with the ratIt was just a trip hotel from hell which is really sad because its normally an ok hotel. We book next time at Hilton.Was really disappointed that management didn't reach out to us in till we contacted them.John Dominguez Assistant GM useless!Thank you for rating us on trip advisor as we are always looking to improve our hotel and do well by all of our guests. As most business professionals I was not available during the weekend while you were here at the property: however, we always have a manager on duty.As we are currently undergoing renovations, we have the challenge of insuring that our hotel continues to operate with minimal disruption to our guests. We understand that finding a mouse in your room can be an unnerving situation and tried to put you at ease for the duration of your stay. My staff did need to relocate you to another room so that we could have an external company resolve the issue which has now been rectified and make sure that you had a comfortable and pest free stay.Im happy to see that my staff offered you an upgraded newly renovated accessibility suite that did not have any adjoining wall or door to the previous room. We are sorry that you declined it. My understanding is the manager also offered to purchase a shower chair as the remaining 16 accessible rooms were fully committed. The Suite that you were relocated to was an upgraded suite as an additional apology for the issue that occurred. In my email to you on Monday after you had departed I explained that the renovation construction team working in the building you had relocated to did in fact make scuff marks on the floor from the tires of the dolly's that they were using to move the larger furniture out of the rooms to make way for the new furniture that we were receiving. As we placed you in an un-renovated suite for the final part of your stay, I can understand why you would feel it was out dated as the renovation is to give us a more modern and updated look and this suite had not been completed as of yet. As per Marriott standard the renovation information was available to all guests as of the beginning of October prior to when your reservation was made. Jeanette the Manager on duty removed your charges for the first night due to the mouse incident, while isolated, is unacceptable. We sincerely apologize as no guest should ever experience that. As you have stated, you have stayed with us numerous times and have never had any issues.The room you noticed with the door opened was awaiting a new air conditioning unit, there is nothing in this room that would present a security issue for our guests. We will also be purchasing some extra assistance chairs to accommodate past our eighteen accessibility rooms. again our apologies that your stay was less than perfect. We hope that you will give us another opportunity to welcome you again during the annual super cross event at Angel Stadium.",0
+Nice weekend getaway - Me and my family had a great time for a last minute trip,2
+"Consistently good hotels - Hyatt Places are consistently guest friendly, offer the amenities that appeal to both the pleasure and business traveler, and are our preferred hotel when traveling. We always find the breakfast handy and offering a variety of food options, and most of the hotels offer a small bar with adult beverages, perfect for a nightcap.",2
+"Disappointed with Stay - Hotel experienced a fire in one of the rooms. While I understand that this was not avoidable from the hotel staff, i was surprised when I checked out. I had to stay in the parking lot for about an hour and 1/2 after midnight. When I checked out later in the morning, no rate change was made or bonus points... More",0
+"They cannot find my booking ticket when I arrived, and the... - Bad: They cannot find my booking ticket when I arrived, and the girl who serve us went to have joke with others, let us wait for her for a long time. Mini bar is empty.",0
+"Great hotel - This Hampton Inn is located within 5 minutes of the freeway, but has very little traffic noise. It is within walking distance to seven great restaurants and a Chase bank. Parking is free and the area is safe for walking in the evening. It has a fitness center, a pool, and free breakfast.",2
+In the middle of a move so just needed a bed - Pretty much blah... nothing really to write home about.,1
+terrible - not good,0
+VERY DISSAPOINTING - We chose this facility based on location and website and offerings. I was VERY disappointed and would not recommend. The suite was unclean with items in disrepair. Ordered a chilled champagne and flutes and had a warm bottle of champagne and dirty flutes upon arrival.,0
+"Pleasing Surprise - I'm not really a big fan of this type of suite. The last thing I want to do on a vacation is cook or do dishes. But I just ignored the kitchen area and the hotel was better than fine. The rooms were spotless. The bed was very comfortable. The amenities nice (free wi-fi was dependable, that's unusual). I cannot... More",2
+"Great stay - I stayed for one night with a couple friends. We were in town for a concert. The hotel was clean, conveniently located, nice, and a good value. Hotel staff were helpful and friendly.",2
+Yeah Baby! - Older hotel in dire need of updating. I expected to see Austin Powers come out of the bathroom.,0
+Pet friendly....kind of - Came here this past week with the kids and dog. Booked a pet friendly room on 2 different nights. There was a nice small dog bed and dishes in the closet for you to use during your stay. If your pet is more than 20 lbs the bed will probably be too small. There is a 25.00 extra charge per... More,0
+"nice motel - We wanted to stay in San Luis Obispo on our way home. We found this inn very nice, well kept. Can't complain about the location, near to a lot of restaurants. Not too much road noise. It has a microwave, refrigerator and coffee maker.",1
+"Hotel service is and facilities are ok. Not great, just fulfills the need. - Bad: Facilities feel outdated. Good: Breakfast was great and the Starbucks in the lobby was awesome!",0
+"It was OK, we were too exhausted to really care. - Could not get good internet access in the room. My granddaughter sat in the hallway on the first floor for good access. There were a lot of loud patrons slamming doors well after midnight.",2
+Ola! - good place to stay for reasonable price. Easy access to VA Beach.,1
+Ac did not work - Good: Ac did not work,0
+Great place - loved the customer service. Kudos to Dawn for making our anniversary extra special in the oceanfront room. Great placed within easy walking distance of Catch 31 and Sushi. Will definitely stay here again!!,2
+"Best Hampton Inn - This is by far the best Hampton Inn my wife and I have ever stayed in, and we've been in quite a few. For that matter, it's one of the best of its class among all of the hotels we've known. We had a nice, clean suite, quiet, well lit, neatly arranged with a desk/divider between the very comfortable bed and the sitting area. Staff were friendly and polite, the breakfast good, prices reasonable. Little notes left by the cleaners were a nice touch. Our only complaint was that the wireless Internet kept dropping out on checkout the desk clerk apologized and said that the hotel has been trying to solve this problem (our room also had an ethernet cable, unusual these days, but I hadn't brought an adapter for my laptop). In spite of this - not enough to affect the rating - highly recommended!",2
+Concert stayover - was a decent room clean but barebones. Quiet and convenience of free breakfast. Besides a Dennys too,1
+Darling downtown destination - Plates outside of hotel room door when we arrived stayed there all day and evening Bed extra comfy. Very courteous staff.,2
+"Good central location - dated furniture though - Overall I enjoyed my stay in this hotel. The staff were very courteous and helpful at all times. I had to ask to be moved after my first night - my original room smelled very musty - I thought it was cigarette smoke even though it was a non-smoking hotel. They promptly moved me the following day to a much nicer room on the 10th floor. I must say though, I thought it was a bit inappropriate that, on the morning when I was moved, one male member of staff (at least I thought) was very condescending to another staff member in front of me - insisting several times that she call housekeeping to clean my previous room straight away (he could've waited until I wasn't standing there) as she had her hands full trying to move me to a different room. Aside from that though - all of the other members of staff were first class. The furniture was a bit dated as well, however for a budget(ish) hotel, it was more than adequate. Good water pressure too in the shower.",1
+Great place! - Bad: Nothing. Good: Very friendly personnel at the reception. Breakfast was good lots of choices. Beds had excellent matrasses. Ony 10 minute drive to Disney parks. Lots of restaurants nearby.,2
+"Worst Hotel I have ever experienced - Traveling on business. Check in was horrible. Not very polite at all. Nor very friendly. I specifically asked for a non smoking room. The put me into a smoking room with a ash tray on the table in the room. There was burn holes, dog hairs on the bed spread. I was very upset at this point. So I stripped... More",1
+"Ugh! - I generally use lowest cost accommodations, so often use Motel 6. They tend to range from OK to a great deal. This one is absolutely the WORST one I have ever used. I had the impression that it is about to fall apart and someone is milking the last few dollars from a decaying structure. When I walked down the... More",0
+It was ok. - The hotel was nice but the staff in the bar were lazy and rude.,2
+Looks like new - We had nice time in Sikeston. We went while my granddaughters was on spring break. They offer breakfast and they have something for dinner too(didn't go to that). Our room was clean and quiet. I would stay again.,2
+"Weekend stay - It was great had a reasonable breakfast,could improve on breakfast menus!",1
+"Really unusual spot! - Bad: Room was too dark, insufficient lamps/lights. Heater was ok, not great. Food in restaurant mediocre and service poor. Good: Excellent bed, great decor throughout. Fascinating space, great history. Boiler room really cool and good service",2
+Christmas Eve overnight - The hotel was nice but unfortunately something was wrong with our air. We turned it in at checkin around 6 and was hoping by bedtime it would be better. We just decided to suck it up so we could try to get some rest in hopes of waking up cooler,2
+"Great staff, mediocre everything else. - The staff was great especially the valet. The room had no sound proof. Drunk people in the hall at midnight and we heard everything. We were on the 7th floor and everytime someone ran over a manhole cover we heard the noise clear as day. The worst was the tub though. You can tell they had a bath fitter installed but there was water between the old tub and the new liner so it felt as if we were showering on a water bed. Who knows what was growing in between the two surfaces. Also our one pillow had a big brown stain on it.",0
+"Good Motel - Everything was good except for the occasional loud neighbors. The air conditioner had a hard time keeping the room at a constant temperature. The bed was comfy for a non memory foam bed, the shower pressure was good.Thank you for your helpful feedback. We appreciate your business.",1
+"Small and adorable. - Nice spacious rooms, good location . The only thing bad about it is that they don't have buffet breakfast and it takes lot of time to get a table and it becomes quite expensive too. 2 of the mornings, I was offered high chairs of bar for breakfast which is not ideal when you pay about 60 dollars for simple omlette, juice and black coffee. But overall very good.Dear neeraj821,Thank you for taking the time to review your recent stay at The St. Regis New York, and thank you for your comments regarding breakfast. We will share your feedback with our team for review, and appreciate your thoughts. We hope to see you again soon.Kindly,Octavia MargineanHotel Manager",2
+"Good location, but abyssal customer service - Bad: The room we had was situated next to an electrical room, which was noisy and loud throughout the night. We did not have a refrigerator for our drinks, and we asked manager re: both. She said she would take care of the problem. Unfortunately, she did not bring the refrigerator or move us to another room. We should have at least had our room charge reduced, but t no avail. I told the hostess when I gave my keys about the problems, all she said was, I'm sorry.. Good: Location, proximity to US 60 and downtown Williamsburg",0
+Ac wasnt working and hotel's policy did not cooperate. - Bad: Ac wasnt working . Good: Clean,2
+"entering at own risk !! - late arrival....spent about 5 min in the room. Dirty towels and bed sheets. Found 2 bugs in the so called bathroom. TV from the 70*s and a carpet where you would prefer to keep you shoes on. Thankfully the clerk gave us our money back, as he could see the bugs himself. When we left again....saw notice from a public... More",0
+"Nice Stay - Friendly staff, very helpful, clean rooms. Metro across the street (Blue line 2 stops to Arlington, Yellow line 3 stops to monuments/museums). Nice if you want to stay outside the main sightseeing area. Would stay again.",2
+"Horrible - I have never been treated so badly in my entire life. I have called this people so many times to ask questions regarding friends comin over for as me have in a lil get together. An every one of my questions where answered wrong cause they made it a point to ruin my night. My friends where not allowed to go to the public bar or swim they told me on the phone the was open til 11. once we got there they said it closed at 8 I guess it was cause we where black an they thought they where talkin to a white person on the phone. They said my guest where welcomed once they got there they stopped them from comin up once again guess it was cause we where black. I will never return to this hotel from hell again. An also they let people order drinks under your room number wit out gettin permission from the person the room is from wow is all I got to say.Dear Sasha, We strive to deliver an exceptional experience for our guests at NOPSI Hotel, but this evidently did not occur during your visit. We take very seriously any complaints of discrimination, any forms of which are not tolerated in our company. As the hotels General Manager, I welcome the opportunity to discuss this issue with you, and also address and clarify your concerns regarding pool usage and rooftop access. My e-mail address is elemairenopsihotel.com and you can reach me via phone at 504.962.6512.Warm regards, Ellen LeMaire",0
+In need of a good vacumn. - Hotel lobby and common areas looked like they had not been vacumed in days. Room was a little better but found pieces of candy on the floor. The cooked portion of the breakfast looked too cold and rubbery. Could not bring myself to try it. The neighborhood was OK but views were looking directly into mid-rise apartment units. When we checked in the young lady manning the registation desk looked and sounded like she had the flu. No one else was there to help.,1
+"Decent place to stay pre-cruise - I booked this hotel for the night before a cruise. They had the best price for the hotels who include shuttles to and from the airport and cruise terminals. The drivers were timely, efficient and friendly. However, they only go on the hour, so be sure and reserve a time when you arrive if you are going to the airport... More",1
+"Rodeway Inn is horrible - I would not recommend anyone stay at this hotel in Eau Claire. None of the staff have any idea whats going on when you check in. I had this hotel resereved for my wedding guests and everything got screwed up. We were all charged different amounts for our rooms, even after we were assured that we would only be charged this one amount. And the only girl who knew what was going on got FIRED!!! The NON smoking rooms were very nice but the smoking ones were horrible. Also plan to check out ...view moreon time becaue they call you right at check out time!! I would not recommend this hotel to anyone!view less",0
+"DISAPPOINTMENT - A once very nice hotel to stay at, has fallen into serious decline. They are in major need of security-Problems: kids running in hall at 10:30 at night, teens/20somethings drinking beer and eating pizza sitting in side walk outside lobby entrance, skateboarders all over parking lot at all hours, Bum hanging around smoking area, Broken A/C on 3rd floor, Ice... More",0
+Comfortable Stay - The hotel was very accommidating for me and my dogs! The staff was very friendly and helpful.,2
+"Very poorly ran hotel. - Bad experience. Most of the employees live at the hotel. Lady bartender was great but apparently the system in the restaurant went down all weekend so no food and very inconvenient to leave hotel to get food as the hotel is tucked way off in an industrial park. Room stank like feet, bathroom had stains on the wall, light fixtures nearly falling off the wall, carpets were very stained. Overall horrible hotel",0
+Was ok just ok - Pool was closed to early 9p.m. It was hot wanted to cool down.,0
+"Ageing but comfortable - As other reviewers have noted, this is a hotel that had it heyday in years past but for the price it is still comfortable and will give you a good nights sleep. They offer a breakfast, but I did not take advantage of it. The room was clean, but looked its age. Dark wood and curtains made it seem smaller... More",1
+"Everything OK - The main lobby and dining areas were clean. The room was musty and damp. The floor on one side of the bed was damp and sticky. Breakfast was alright - no healthy options, but it was fine.",1
+sketchy - Homeless people wandering the parking lot and lobby. Dirty carpets and smelly rooms with ripped bedding. Not impressed. Employees were nice enough and apologized for the homeless people who followed you in your car in the parking lot asking for money.,0
+"Not as nice as it was. - This was always our favorite place to stay in Madison despite the parking difficulties. The hotel is very noisy as the building has many hard surfaces. The mattress on our bed was lumpy and needs replacing. As a hotel that allows pets, they should do a better job of cleaning the rooms. I love dogs, but am very allergic to... More",1
+Very nice stay - I enjoyed my stay,2
+"First Impression - Panic - When I first saw this motor inn, I thought there was now way I was staying at this place even though I had made reservations in advance. It needs a lot of repairs or maybe just rebuild the whole place. Everything looked very old and run down. The room itself was clean and comfortable and had all the necessary conveniences.... More",0
+"Modern and funky - We stayed here for 3 nights as part of a road trip! The reception staff were lovely and polite on check in! The rooms were comfortable, clean and very funky! The bathroom was amazing! However the toiletries were not replaced when the room was serviced daily. The walls were quite thin and we could hear the guy in the room next door! It wasnt horrendous and it didnt disturb us. It seemed to be very stylish but some of the finer points were missed. The upstairs bar was recommended to us on check in so we tried it out. We were really disappointed with the bar, it was a Monday night, and it was not busy. The staff seemed uninterested in us, we sat down and my dad went to the bar to ask a couple of questions, he was stood there for nearly 10 minutes, we decided to leave when eventually a member of staff spoke with him so we decided to stay. The first drink I wanted was a southern comfort, but they had none. Next I wanted a Gin and tonic but they had no tonic. In the end I had a cider which wasnt very nice. The bar staff continued to seem disinterested in us and we felt like a burden to them. It was nice sitting on the roof top and having a drink but that was the only bit of the experience we enjoyed. We did not use their car park because it was expensive, but it was in a good location for other car parks. We did not want to be in the middle of the French quarter and found that we enjoyed the 20 minute walk to get there from the hotel! It is in a good location for lots of breakfast stops as well. Hello Leah,Thank you for your stay with us. We are pleased to hear that your check in experience went well but we are sorry to hear there were some issues with housekeeping and the service you received at our roof top bar. These issues have been addressed with the team so that we may improve on this. We hope you will give us a chance to win you back as a guest.",2
+"Do not recommend - The motel is poorly managed and maintained. The smoking rooms reek of smoke and the non-smoking rooms are not much better. Expectation for a motel are naturally low, and this fits below average for a motel. The management was disappointing at best. Not worth your money or time.",0
+"camping - unhappyr We camped there last year. This year we considered going back but the river has flooded the area and our campsite is still muddy and it is July 18th. The owner still wants the full summers rate for camping which, by the way, she raised the prices this year. The owner is constantly sitting at her picnic table and scowls at the campers. She doesn't smile. When she told us that the rates couldn't be discounted we told her that we wouldn't be camping there this year. She said fo...view morer us to get our stuff out of there in one week or she would call the authorites. She said we couldn't camp there ever again. Her son is wonderful and helps his mom run the campground but he has to listen to his controlling mother. She also charges 2 dollars a head for visitors. She's all about the almightly dollar. She called us unfaithful. She even doesn't like our 2 little daschunds. They need to be tied up. Save yourself some money and heartache. DON'T STAY HERE!r r rview less",0
+"Romantic get away - Far out of the hustle and bustle of California traffic. Beautiful scenery of the marina and Queen Mary. Clean, comfortable. Enjoyed nights by their fire pit and the wonderful Fuego restaurant. We would definitely stay there again.We agree it is a perfect Romantic getaway and we do get lots of proposals made here. We are glad you enjoyed it and relaxed around our fire pits. Come back again soon.",2
+"Christmas Day 2015 - We had a smooth early check in and was given an upgraded room. The room was gorgeous and I enjoyed the jacuzzi. The casino was a little smokey and the buffet was nice although I did find a piece of plastic in my greens, the manager did apologize for that. I would have rated higher but we were awakened by... More",1
+"Great place to stay! - The hotel was recently renovated and still has minor renovations going on. Rooms were clean, breakfast was tasty, and the staff members were very friendly. Used the shuttle service to downtown which was very convenient. Will stay again!!",2
+"Not very good - Although the hotel was close to MDW, the hotel was pretty old. The carpet in our room was pretty bad, it was sticky and needed immediate replacement. The furniture had seen better days. I didn't think it was worth the money we paid. The hotel certainly needs TLC in many areas to keep it competitive. They were charging 8.50 for breakfast. They could have included that in the price we paid for the room. That is not a big deal but the carpet is. The noise level was also high as it is right next to the main thoroughfare.",0
+"One step above seedy - Was looking for a clean place to crash for the night , had a business meeting the next day. There was an old, tenament building smell in the building. You can tell they try to keep it clean. We met some hookers outside congregating in front of the entrance.",1
+Best option if going to Sixflags - Perfect location. Best option for sixflags great adventures,2
+"Nice place in Bar Harbor - Good hotel for the price. Easy to find - room was clean, comfortable. Good breakfast - breakfast staff was very friendly and helpful as was the staff at the check in desk. They answered several questions for us and told us about places to eat in town.",2
+Convenient and Cheap - The clerk asked me to make a reservation for my associate through Trip Advisor. Saved 35 Thanks Trip Advisor. Once my associate got to the hotel the clerk then asked me to verify the credit card that I'd given Trip Advisor. He was friendly and quick. My associate was there two days. He said the breakfast was tasty and he... More,1
+"Hotel not up to standards - The room was not clean my wife had to clean the tub in the bathroom,and around the toilet the carpets were dirty, the t.v. kept blanking out and the WiFi didn't work.",0
+Travel back in time - Hotel was probably built in the 50's. Needs serious update. Not really clean but not too terribly filthy. Landscaping was nice in the garden area and the pool was fairly nice but showed its age. The plus side is that you are literally steps away from the beach. We only stayed one night because we didn't sleep very well in... More,0
+Bed bug city - Bad: This room is straight out of a horror film. Good: I like Fremont st,0
+"Average Hotel - This hotel is a fine place to stay. I can't really say anything particularly bad about it, but there also wasn't anything great about it. It isn't close to anything. We had to drive 15 minutes to get dinner. The room was clean, but nothing special. I saw a review that said they didn't feel safe in the parking lot... More",1
+"I could stay there forever! - I can't say enough great things about this hotel! I was in Kauai for a scientific conference and I was pushing the budget staying here, but it was WELL worth it. They have so much to do and so many activities and areas to explore that I didn't feel that I needed to pay for activities outside of the resort.... More",2
+"One of the best stays I've ever had! - The room was very clean and beds were extremely comfortable. The hotel staff were so very nice. The location of this hotel is perfect, right in the midst of downtown but not so loud that one cannot rest. We had the best time and this hotel, by far, is one of my favorites. We love the City of New Orleans... More",2
+Hotel needs to step it up. - The room was dirty and very small. The air conditioner was very loud. There wasn't even a hair dryer in the room.,1
+"I won't return to this hotel - There was an old, musty smell in the room and the internet did not work. we could only pick up wifi in the hallway. These two components alone are enough to put this hotel at the bottom of my list, but what tops it off is the poor service. The front desk staff does the bare minimum to accommodate guests. It is apparent that they do not care about whether or not we have an enjoyable stay. At check in, we had a question about why our room did not have a microfridge and wanted to know what it would take to get one. The clerk that we initially spoke to was rude and gave us information that the supervisor later informed us was incorrect. The following day we went for breakfast after a morning meeting-- we got there at 930 and it ends at 930, but everything was still set up and the man at the desk was preparing waffles for himself. We went to make waffles as well and he informed us that there was no more mix and because it was 930 they would not restock. Normally I wouldn't have a problem with that policy, but having just watched him fix himself a big plate literally 30seconds earlier, it felt incredibly inconsiderate and cold. Ultimately, if you need to stay here because it is the best option for your paycheck, it may work for you, but do not expect too much in regards to customer service. On the other hand, if you can afford the extra 10-15 dollars it may cost to stay somewhere else, do yourself a favor an stay elsewhere. I am will not return to this hotel.",0
+Awesome! - Awesome resort! We are always pleased with the staff and the rooms. One of the best resort beaches in Lahaina. Great beach entry for kids and the pool has plenty to keep the kids happy. We have stayed at this resort 4 times and will continue in the future.,2
+"Great Choice! - Centrally located hotel on Hilton Head. This is a lovely, safe facility for the single female traveler. If only they offered small bottles of wine in their snack purchase area (other Hampton Inns have the license), I would say this was perfection :)",2
+"Unimpressive, not worth the money - Bad: Room was very small and not comftorable for two people. It felt like a third the size of a standard hotel room with just enough space to walk around the bed and a chair in the corner. Bathroom is super small. View from our main floor window was a sketchy back alley with construction. Included breakfast is bagels, donuts and fruit, don't expect a warm meal.Our first night we asked the person at the front desk if there was any pubs or places close by to have a drink. He said he didn't think so... Well the next night we were out exploring the city and found half a dozen bars, restaurants and pubs a block away on the same street and discovered we were a block away from the famous Newbury street! All in all I feel like this hotel is over priced, unimpressive and uncomfortable. Good: The location of the Charlesmark is great for tourists and people wanting to be in a good spot to transit around but feel safe and enjoy some night life",0
+"Nice hotel - disappointing service - Nice hotel but poorly ran. During my stay I asked to extend one night my reservation, it was okey'd at the front desk, to my surprise the next morning when I got checked out. To my surprise the front desk was rude and blaming the shift before about the mistake ( what do I care Is always the hotel... More",0
+"Dog-friendly comfort and style mere steps from the beach! - We had a wonderful weekend at the Blue Sands Motel! Not only did they welcome our two standard poodles with open arms, but they were flexible with our late arrival and did everything possible to make our stay amazing. We loved the room (Room 5), which was well-appointed and quiet. The bed--a California King--was top notch. My wife said she... More",2
+"Poor reservation help! - Rooms were fine, breakfast was fair and reservation were a disaster. Poorly trained reservationist, said room would cost one thing and said he'd call me back after specking with management for rate. He didn't. I called back the next day he quoted me higher rate...said rate had been approved. After fighting for it, an adjustment was made.",0
+"Not Heather Accessible - The guest service informed me that my service dog would not be able to stay in the handicap accessible room with me. He offered me a pet friendly room, but it was not accessible. (I use a wheelchair so this was an unreasonable option!) He finally contacted a supervisor, who ok'd staying in the accessible room with my dog. Upon entering the room, the room was very tight. It was nearly impossible to maneuver past the bed. As a matter of fact, I didn't. In the bathroom, the toilet sat on the middle of the wall, nothing as far as grab bars. For a customer with balance issues, this makes it hard to toilet independently. It was frustrating that the room is considered to be accessible! I would be happy to consult with you to ensure that rooms are made accessible!",0
+Disgusted - It had roaches... Roaches.,0
+Hilton Head - Wifi was totally non existent! Staff was neither friendly nor unfriendly.,0
+"For the FUN of it!!! - My girlfriends and I planned a fun, overnight trip to Red River. It was a last minute idea, and Lifts West was able to accommodate us with a very nice, clean, and spacious condo. It was perfect the four of us, and plenty of room for relaxing, entertaining, and sleeping. our condo was equipped with full kitchen, two full baths,... More",2
+"average - The hotel had a convenient location, right outside of the interstate and 5 minutes from the metro station. The front desk people were okay but it seems like they are always in a hurry - from checking in, checking out or even just asking a question. The breakfast was great, it was a hot breakfast not just bagels and hotcakes. We had eggs, grits, sausages and such. The cleaning ladies were awesome! Every time we got back to the hotel after lunch, our room was already made and our towels changed. The shuttle driver, Sam, was awesome too! He made the drive to the metro very fun and was very helpful. Again, if not for the front desk people, this hotel would be great!",1
+"Great location for doing Inner Harbor - Came up midweek for a quick break and an Orioles game, so did not spend much time in the hotel. But we were pleased with everything. Prices seemed high all over the area, perhaps because of an event at the convention center, so this was more than expected. But for what we wanted to do -- the aquarium, the ball game, a water taxi ride -- this is a great place to stay.",2
+"Really good hotel for the money. Would recommend - Great hotel for price. Large rooms with good views. We had small toddler and he had room to play and climb--very spacious! Room was very clean and hotel staff was great. Nice breakfast (eggs, waffles, French toast, fruit, yogurt). Everything was great, but the pool. Pool was extremely small and was greenish in color. I was surprised at how small it was. Other than that, great hotel for the money and it is close to the inner harbor and National Aquarium. Don't valet, as they charge 42 per day. Garage behind hotel was 3 on the weekend and we parked there 20+ hours. During week it was only 14 to park overnight.",2
+"Very nice hotel, friendly staff, good breakfast - Staff was very nice and friendly, quick check in and check out, good variety offered for breakfast, good location. Only inconvenience on the weekend our family stayed there was a convention happening at the hotel on the Friday evening which made the lobby area were crowded and noisy.",2
+"Location - Location, Location, Location.... yes. But facility definately showing aging. Parking should be included in the cost of stay. It is kind of like saying rooms are $/ night, but you have to pay to use the toilet. But with that said location could not be better.",1
+best service - So much better than we expected for the price. The desk service was exceptionaly nice. I agree the mattress was a bit soft and we needed a reading light over the chair. Those aren't complaints just comments.Thank you for making our stay so enjoyable.,2
+Do not stay here cars broken into on property and hotel doesn't care - Bad: Please take heed to this warning do not stay here. My car along with 3 other guest cars staying at this hotel were broken into overnight. The hotel didnt try to make us feel more safe or accommodate us.. They do not care at all. If you are trying to save money dont chance it by staying here unless you want your car broken into and you want your property stolen. It's not worth it you are better off staying in another hotel. This ruined our trip and we didn't feel safe staying there and management doesnt care at all also.. There is no security gaurds or cameras on this property so ask yourself if you want to be next. .,0
+"Some positives, but disappointed in room. - Based on the reviews from several sites regarding this Best Western, we expected a much nicer hotel. We are recent Best Western Reward members, so this is only our third BW experience (others were in CA and much nicer). Since we were in from PA for a family wedding in Sedona and staying 6 nights, we wanted to be uptown... More",1
+WEEKEND STAY AT BEST WESTERN - STAFF MEMBERS WERE NICE. QUIET PLACE .TOOK A WHILE TO GET CHECKED IN. THE ROOMS GOT A LITTLE MUSTY I GUESS DUE TO BAD VENTILATION. OVERALL STAY WAYS OK. BELOW MY EXPECTION,1
+It didn't feel clean - The first room we got instantly smelled like smoke so we told the front desk and they got us a new room - which was very nice of them. Our second room smelled like an old frat house. I slept in a hooded sweatshirt because I didn't feel comfortable in the bed. We didn't use any blankets because they smelled... More,0
+Casino have finally decided to drop all resort fee's to make customers happy!! - Bad: One of the things we did not like was the fact that we couldn't wake up to a cup of coffee in the morning without paying an arm and a leg for one. The other was that they should at least offer free coffee and beverages to their customers. Washington State casino have a coffee and soda machines for their customers to enjoy as they play. I also do not like the idea of casinos shoving resorts fees down a person throat when they know that the percentage of customers do not use the resorts. Good: I enjoyed the friendly staff.,2
+"The beds were very confortable. - Bad: Not so quiet during the night, since it's really close to highway. Good: The beds were very confortable. The parking was for free, and the location close the Fremont street.",2
+"Not the greatest. - Was probably once a great place. Needs an overhaul. The rooms are large, but poorly air conditioned. The pool is indoor/outdoor, which is pretty neat. The spa tub is old and needs to be updated. There is plenty of truck parking for 18 wheelers.",1
+"Just Okay - The room itself was clean, however the AC unit is very loud. The breakfast offered is sub par, they only offer suites and other high carb items. Upon arrival at the airport it took an hour to be picked up.",1
+A-OK for a one nighter - A good basic if not a bit dated hotel for a one night business trip no complaints and a good value for the price.,1
+"Just okay - The place was good for what we paid. The two elevators wreaked the three days we were there. The locations is good. The room could use a renovation, but it was spacious and I like that it had a fridge.The towels were terrible- as in I have never had such cheap towels in a hotel and I usually stay at... More",1
+Low cost full service hotel - Half way between Hoover Dam and LV Strip.,2
+good for an overnight stay prior to a flight - Stop over prior to a trip to Orlando. Convenient. Airport shuttle big plus,1
+"Expected more, got less - Good points: Had type of room we needed, 2 beds with pull-out sofa, newly remodeled-actually still in process on higher floor, nice breakfast selection, keeps coffee available all day Bad points: Our first assigned room was newly remodeled based on decor and bedding but TV wouldn't work with remote and several small pieces of food stuck to wall by trashcan,... More",1
+Just an average hotel - The hotel is average and borders on outdated. The internet is unreliable if you can get it to work at all. Housekeeping is questionable. The staff is friendly and appear to care. Good breakfast options.,1
+"Breakfast was a disaster - I wish I could separate the room experience from the breakfast experience but I can't because having breakfast included was a huge part of why we chose this hotel. Not enough seating, not enough staff, and most importantly not enough food. Today is our third breakfast here and they have run out of food each day. Today they are out of milk and waiting for a delivery. We bought milk from the hotel store to put on cereal and then realized it was expired. Guests are lined up six or 7 deep waiting for the breakfast sandwiches to be replenished. As we sit here now, it has been 30 minutes and there is still no milk. That said, the room itself has been very pleasant. Just don't plan on eating breakfast here.",1
+"Meh - The shower had issues maintaining one temperature which was very disheartening. The first room I checked in to reeked of cigarettes, but they gladly moved me once I complained. Overall a little underwhelmed with the hotel this time around...",0
+"AWFUL CUSTOMER SERVICE REPRESENTATIVES - This morning I called to inquire about the availability for a five night stay wanting to give this property another chance from a previous unpleasant experience. A couple of months ago, I called to inquire about a stay and had experienced poor customer service. At that time, I wrote it off as perhaps the representative was having a bad day.... More",0
+"Horrible Experience - I rented a non-smoking room for 4 days. Soon as I opened the door, it smelled like smoke. The door handle for the bathroom kept falling apart. Management never fixed. Everytime I exchanged towels for clean ones, there was an issue with them. I had to wait 16 hours, for 2 towels! Very disappointed.",0
+"Friendliest Staff Ever! - Smile and help at every turn. Clean, Comfortable, Great Breakfast, but the staff was the gem of this stay! Thought I had a reservation,DIDN'T! The staff bent over backward to get a room then check other hotels for my reservation so I could cancel and not get charged. Had a problem with the TV, staff was right there in minutes... More",2
+Travelodge Experience - The location was decent but some of the noise from the freeway was loud..and some unsavory characters were hanging around late at night,1
+"Disappointing - Very impressed with the scene when I walked in. Didn't take me long to realize that the Ace has focused on aesthetics rather than service. I arrived 90 minutes after check in time. Took them over 30 minutes to get it ready. In the meantime, I had to first deal with a smug wannabe hipster and then a woman who... More",1
+Slow Wifi - Wifi was way too slow to be able to do much.,1
+"Clean and comfortable - We were looking for a low cost motel in Kings Beach for a weekend of skiing at Northstar. I was shocked at the number of places that had disastrous reviews, but was pleased with the reviews from Ferrari's. So I made the reservation and kept my fingers crossed. We checked in, went up to our room, opened the door, took... More",1
+"Stayed at economy motels better than this one. - The grout in the bathroom was filthy,  the rooms are out dated.  The noise we got being on the 39th floor must have been from poor insulated glass.  We could hear the cars driving.  The bed wall was aginst the two elevators running up and down all night.  The breeze way running to the vehicle garage was being used as the smoking area buy the staff.  It was suffocating coming in and out of the building.  The only time we ate there was first day in the morning.   The buffet was horrible.  The bacon was rock hard,  the powdered eggs tasted like caulk, the ham was nothing but grease.  Very unhappy with the meal.  And to top it off it cost $35.00 for two of us.  I had continental breakfast that had more to offer, and alot better taste. Adding the 34.00 for car parking,  the horrible breakfast,  and two nights of restless sleep.   It cost me 700.00.  This is a very unsatisfied customer that will post to other trends to let people know that this is hotel shouldn't even have a rating.",0
+"Days Inn at Fayetteville AK - Rude man at check in, no cable or internet for 1 1/2 days, dirty sheets, staff not helpful, no coffee, horrible stay!!",0
+Nice budget hotel near DC - The facility was too old. But the front desk staff helped a lot.,1
+"Not worth the price - The good Near restaurants and shops, wifi and price. The bad. Reserved non smoking room with king bed, put us in room with 2 doubles. They corrected this. Kitchenette consisted of small microwave and fridge. No lamps, alarm clock or radio in room. Room wasn't particularly clean ( straws and small trash in corners, crumbs by night stand) Grounds not... More",0
+Pleasantly Surprised! - I was very surprised by how modern the hotel was. I heard stories that the hotel wasn't up to par but I found it to be very nice and clean. I would stay again.,2
+"Not too impressed - Our room smelled like smoke, and they had no other rooms to offer us. I found a spider in the bed when I rolled back the sheets to go to bed. Just didn't think the price was matched by the value. We also were not impressed with the powdered scrambled eggs in the breakfast buffet.",1
+nice location and simple business hotel type - Bad: no breakfast facilities and some incompetent staff. Good: nice location and simple business hotel type,0
+"Crack House Living - When we first got to the Hotel I was parallel parking and A bum try to pretend to get hit by me. Then asked me for money. Then we checked in an that was painless. We got to our room and I felt like I was in a crack house. Our reservation said a balcony which there was not. The windows were so high that you couldn't see out side unless you stood on a chair. It felt like we were in a dungeon but we were on the second floor. No fridge ,no safe. It looked like someone stole the fridge.",0
+"Pleasant stay!! - It was hard to find the hotel,since there wasnt a sign with the name of the hotel,just a small sign HOTEL!WE booked the Governors Suite and we got the Governor Holland room!THe room was large,antique furniture ,but very dark,specially in the living room!There was lack of lamps !THe bed was very tall,I am a petite and short woman!I wish there... More",2
+Reasonably close to Hershey Park - Stayed here for our trip to Hershey Park. My son loved the nice and warm pool. Friendly staff and very close to restaurants and grocery store.,1
+"Loved it! - I so loved this hotel. The breakfast was great, although it was the same thing daily. I love the separate bedroom with a door. Every minor problem we had, someone was there to correct immediately. We stayed here to attend a convention in DC.",2
+"Advertised: Home on the lake. Not on the lake! - We stayed at the Allatoona Inn's lake home. We were very disappointed that the house was quite a walk from the lake, not on the lake, as advertised. The lake is beautiful but we were not able to use it as not all of the people in our group could make the walk to the beach. The house, although cute,... More",0
+SD - Great stay,2
+"A hidden gem - I was not a guest, but went to spend time with family and friends who were staying there and was quite surprised at the quality and friendliness of the Inn. Even thought I was not a guest I was treated as if I were. The rooms and the common areas are well appointed and the attention to the possible needs... More",2
+"Bugs, Bad Service, and Bad Price. - For our 75.68 Hotel room for one night we walked into the room and my girlfriend walked into the bathroom and the toilet was not working properly, then she went to turn on the bath and bugs were crawling around in it. When we asked for our money back to switch to a different hotel the clerk refused and we... More",0
+"Disappointed - We were through Prosser in Feb, and decided to try Barn Motor Inn, an independent instead of the well known chain. Mistake. The place was empty, and, I found out, for good reason. Light coverings with no extra blankets on beds. No thermostat, just a very loud heater/cooler with high/low type settings. No hair dryer (are you kidding me.. I... More",0
+"I thought flying Virgin was great.... this exceeded my expectations - Good: The suite was very well apointed, plenty of room for an inroom breakfast --the bed and bedding were very nice. The staff couldnt be nicer We had a great night on the rooftop deck.... we never left the propertysmall plates a DJ and wonderful views. Ill be back",2
+"Nothing Special, Its Cheap - Very outdated rooms. Beds are hard as a rock. Continental breakfast suitable for the carb lovers, but nothing for the health conscious. Parking is good in the day, but at night, plan to do a little walking. Lot is not very well lit either. Almost every hotel in the area has had their pool open for 2 weeks, but not... More",1
+"Happy and Satisfied - I had a great sleep. Great location, near Disney. Plenty of restaurants near by. The outlets and any other shopping were minutes away. The staff was friendly and the breakfast was ok. Wish it had more breakfast options for a diabetic, but overall a surprising and wonderful stay.",2
+Nice Place to stay - My 1st Hampton Inn in Southern CA lead me to consider this brand and our 1 night stay with 2 kids(10 and 6 years old) is great albeit sighted 2 dead bugs in the room which I wrote it on the key card sleeve when I checked out the next day and brought the attention to the front desk. It... More,2
+Not impressed - The access to the property was not very well marked so it was very easy to miss the turn into it upon first arrival. The window to the room would not open as it appeared to be half of a sliding window. The wood around the window was OSB that was just painted. The door was very warped and drafty... More,0
+"Disappointed - We arrived early we were told we could check in at 11:30. We went did some running around came back. We were then told we couldnt check in until 1:30. Once we finally checked in we were told we had to put down a 100 deposit. That was not said when we booked the room. We were given a room with no view (houses) when we specifically asked for one with a city view so we had to go back downstairs get a new room. There was no refridgerator, no coffee pot, no microwave. We wont be back there. We could have stayed somewhere else that was on the strip for the same price and gotten more ammenities.",0
+"Great room, fantastic spa - Bad: No pool. Good: Great room, fantastic spa",2
+"Class reunion - we would give this location a 5 star rating and would Recommend. Was more than I expected. Beds were good, and everything was clean and neat. The exterior was also clean and neat. Everyone on the staff seemed happy.",2
+"IMPECCABLE service! - I have never been so impressed with the customer service of a hotel. Every single staff member went above-and-beyond to make us feel like we were the most important guests in the hotel. I have traveled all over the world, and have never been more impressed with the level of hospitality provided at the St. Regis in NYC.Dear Julie D, A complimentary review such as yours is always welcomed. Thank you for taking the time to post your comments on TripAdvisor. I sincerely look forward to welcoming you back to The St. Regis Hotel New York in the not-so-distant future.Sincerely, Octavia MargineanHotel Manager",2
+"Property Needs cleaning and maintenance - Front desk reception staff very welcoming. Lobby comfortable and inviting . Room was dark and damp . Bathroom had mold in corners, needs a good scrubbing with bleach. Laminate floor needs cleaning, it was scuff marked and had nail polish drops on it. Breakfast bad, dried out biscuits ,no jam or peanut butter for toast, no yogurt.",0
+"Needs updated, staff were very nice.OK for a night - The hotel is a bit shabby and needs updating. Outdoor pool was decent, but the pool furniture was falling apart, and there was very little of it. On the sides of the pool, was a ton of trash, garbage, debris, and an old mattress propped up behind the dumpster. They really should see these things and clean it up. The room was like a small suite, with a new flat screen. The couch however was filthy. The couches in the rooms that I saw when doors were open, all need cleaned big time. Bed was OK, comfortable enough. I asked for an unstained comforter when I got there extra pillows, and my requests were pleasantly handled right away. I must say, the staff were all very nice. Maids forgot to replenish the coffee in the room, and I had to go for it 3 times. But they were always nice and brought anything we needed. It would never be my first choice in Beaufort, but not my last, either. They just need to pay attention to DEEPER cleaning and updating. Well-intentioned OK for a night or two.",1
+"Won't stay here again. - Only staff that was friendly was the evening desk person. The Red Lion Inn Suites Manager McMinnville, OR is very VERY rude! Crystal!! We attempted to cancel our second night due to changes in our travel plans. A few hours after we checked in we were told checking out a day early was no problem so we made a reservation at another hotel a few hours further south in OR. When we went to check out we were told by Crystal that we would not be getting a refund for the second night because we were a pre-pay. She insisted that it was Expedia that would not permit the refund. She also said it was hotel policy that since it was a prepay the second night could not be refunded!! I called Expedia, and they tried to get the Crystal to release us from the second night and they were told NO, and Expedia had no choice but to honor the hotel policy. So now we had two hotel reservations. Fortunately Expedia was able to cancel the reservation we had made at the other hotel (without penalty). We later checked the hotel policy on-line and it did not say anything regarding no refund for cancelling a second night, only first night or no shows!! We brought this to Crystals attention, and she just said hmmm, Ill check into that. No apologies, no managerial flexibility in resolving our customer dissatisfaction, and she talked to us as if we were children. Red Lion did not care about our needs, only about selling out the hotel!! We doubt we will never stay at another Red Lion.",0
+"Great Location - I have stayed at this property many times and they consistently meet expectations. The hotel in centrally located next to the Consol Arena. A short walk to downtown buildings and Duquesne University. Hop in a car and you are a few minutes from the Strip District, South Side, stadiums and museums. This hotel is up to the Marriott standards. The... More",2
+"18 per day parking fee is NOT disclosed - There is an 18 per day charge for parking (very well secured) which is not disclosed in the expedia information. Other than that, the hotel was pretty nice. Rooms are currently undergoing refurb, our room had the brand new carpet smell which was quite overwhelming. The staff was nice courteous. The breakfast buffet was not up to ES standards compared to others. Hotel was very clean. Oh, and the elevator, you have to take one up from the garage then another up to the rooms and elevator service was slow, small often cramped with people or guests with luggage.",1
+"Windows, will your room have them - Booked room on Concur, checked into room late, to my surprise the room had no (0) (zero) windows. An actual interior room. Not happy to learn this. Didn't see this in the booking. Not a happy camper...Sorry to hear of your disappointment with your room. We do realize those windowless rooms aren't for everyone. They are labeled when booking as Loft King Room but i'm not sure how your booking channel has that set up. If you would like, I'd be happy to take a look into that for you. We hope we have another opportunity to earn your business back please reach out to me directly at Dixie.Kraussaloftneworleansdowntown.com or 504-312-7715.I hope to hear from you soon,Dixie Krauss, Director of Operations",0
+"Fantastic hotel - I know you will think this review is too good to be true but this hotel is one of the best we have ever experienced. Front desk staff was great, rooms were spacious and comfortable. And the evening free drinks reception, WOW! Breakfast, with eggs cooked to order, fresh fruit and other food was fantastic. I can not say enough... More",2
+Front desk - The lady at the front desk was a bit rude. The gentleman that was there later in the evening was a blessing.,2
+"You get what you pay for - Last minute decision to stay here. Front desk was friendly and helpful. Cheap price got us exactly what we expected - a no frills, bare bones room. Convenient location right off I75 South, next to lots of restaurants and a Whole Foods. Little tricky finding the entrance at night. Pool area looks like it would be good in the summer.... More",1
+Nice spacious room for family - Stayed there with the kids (6 of us total). Room was spacious and pull out couch was wonderful. Nice kitchen type area with frig and sink. Would choose again.,2
+"Nasty/Felt Unsafe - Booked 2 rooms during family trip. Got there late, felt very unsafe, room dirty, had to put towel over desk chair because it was gross. Stayed at other Red Roof locations and when I bring up this location they say they've heard about this location. Yelling, noise, smokey smell rooms (though supposed to been smoke free) but if you saw... More",0
+What a pleasant surprise - We stayed here because it was close by to friends we were visiting. We were pleasantly surprised by the very comfortable room and bedding. Our bed was plush with many down pillows.The breakfast menu is the best ever. Almost impossible to choose because everything was delicious. The coffee was also very good and the servers helpful and friendly.,2
+"Broken Elevator! - Everything was great about the room and the staff. The glass elevator was broken and it was really a pain to haul our stuff to the middle of the hotel to get to an elevator. We normally are okay with the stairs, but four floors is too much. The breakfast on Sunday morning was packed. I mean there was a... More",1
+Location location ! - Bad: Small room. Good: Location location ! Easy Check in And our,2
+"Traveller from Trinidad, West Indies...Loved the location! - I stayed for 7 nights in June 2015 with my family. Pros: Location - close to Oakwood Plaza which has some good stores (Ross, Marshalls, Big Lots, Party City, Home Depot etc) Breakfast was good Airport Shuttle was efficient Cons: Not the cleanest surroundings Laundromat had two washers on ground floor - 1 was out of order Ice machines were... More",1
+"weirdest hotel stay experience - We travel fairly often and stayed in a lot of hotels. This is the most strange experience we have ever had (in a bad way). We pre-paid three nights' stay. After the first night, we went out to tour the city. When we came back in the evening, we realized all the stuff we left in the closet, the dresser... More",0
+"Great stop off highway - If you just need a clean room for the night this will do. Had a comfortable King bed and a good nights sleep. The linens are not top of the line, but I didn't expect that for the price. Paid about 80 which is not bad for the area. Many restaurants close by. An adequate breakfast is included to get... More",1
+A great part of history that needs minor changes to keep up. - Bad: No business center..wifi wasnt free..it asked for ten bucks...the internet kiosk was 650 for 30 mins..but deducted 20 mins to print boarding passes and no shuttle to airport. Good: Location,0
+Good for price. - Stayed here for a volleyball tournament close by. Room was what you expect for this price point. Had a decent breakfast. Easy to get to from interstate.,1
+Bad smell - Hotel had a bad smell,1
+"Great People, pets welcome - We took a few days and made a weekend trip to Lexington. We always try to stay with Motel 6 as they allow pets. This location is a little old and needs updating, but it was clean and the staff was great! For the price it was just what we needed!",2
+"very clean - its a great place to stay clean comfortable, clean fireplace n great service quite n close to town for dinning n shopping plumber dave",2
+Good for a Night - I had a meeting at this hotel so it was the one that was arranged for me. My flight arrived at 11:30am and I noticed by checking the website the hotel doesn't have check-in until 4pm. I ate lunch at the airport and then called to see about an early check-in. Jake answered the phone and looked up my reservation... More,1
+"Weekend getaway - Ventilation system was blowing cigarette smoke into the room, called the front desk and they seemed ambivalent. Room temperature uncontrollable, ended up opening window in snow storm to cool down room.",1
+Ramada Inn weekend stay - We stayed a Friday to Monday and was a little put off by the Club music coming from the bar attached to the lobby but overall it was a nice stay. I loved how relaxed they were at the pool area so we could enjoy ourselves instead of feeling gawlked at. It must be a state law but I found it odd they had a lifeguard on duty for such a small pool but he was cool and pretty much stayed to himself the whole time. I didn't like the area and it was a hassle to get on the highway. I probably wouldn't stay there again but I didn't have a bad experience.,1
+Price looks good but.... - They don't tell u when u book a room but when u get there a sign is saying ur card will be charged an extra 50 a night and it will be refunded n 7-10 days...at this point its too late to cancel because they will charge u anyway...so that's y the price seems cheap but n the end ur paying more and its higher than other places..,0
+"Large room, good location - We stayed here one night on a groupon deal. The room was large and clean with a king size bed. If you have Time Warner Cale with Internet at home and have signed up with the service that logs you into TW internet passport you will automatically get the Internet on your registered device. The hotel does also offer Internet... More",1
+"Wonderful service, very affordable but needs more maintenance - Very friendly, helpful staff. The facility, however, is somewhat run-down and in need of maintenance. Location and value are a plus but was disappointed in quality of rooms and that the pool was under construction.",1
+Stained bed covers mattresses - Only good thing is close location to downtown. Manager wrote me back defending that the mattresses will be replaced over the next couple of years but no mention of why they use blood stained bed covers. Otherwise I certainly won't be coming back ...,0
+"Great Stay - Would Go Back - Really nice hotel. Room was fresh and clean. Fluffy pillows and comfy bed. Housekeeping was good. I liked , the larger batheroom and shower, the coffee cubie in the bathroom, the shelf under the sink - I used it to tuck my toiletries away, Other notes - front desk person friendly and nice, complimentary breakfast was good and above average... More",2
+"Repeat customer with family in Napa. - Great location for us with family. There is a really nice exercise room, laundry, pool and business office. Coffee and tea are in the room with a fridge. The staff are friendly. The rooms are clean and comfortable with a prepared breakfast which I prefer rather than the carb load at some Best Westerns.",2
+"Another great stay - A return visitor. Very nice room, found it to be clean, very comfortable bed, and a good shower. The staff were extremely helpful and polite. Breakfast was real nice with good variety which made for a good start to the day. Recommend this hotel when in Fresno.",2
+"OK for a quick one-night stay - This was just an OK place to spend a night since it was close to our destination and was fairly inexpensive. You can tell it was an older hotel that has been renovated. Room was cleaned, but smelled of air freshener, probably to hide a smoke smell. Just didn't have that usual new Best Western feeling.",1
+"Absolutely Horrible - This is the motel that began my boycott of all Motel 6's. Two obviously drunk people asked me for a ride and I said no, so they got belligerent. I made my way to the office to report them and they followed me. They waited for me for over half an hour outside the office, yelling profanities and threatening to... More",0
+Better than reviews depict - My husband and I enjoyed our stay here. It's better than the reviews depict. We really appreciated Gary and all of his advice regarding the hotel and the city! ***just prepare to pay for parking. We weren't expecting this.. Roughly 27 per day,1
+"Breakfast included as well as one drink (5-8 pm), new and... - Bad: Only 2 elevators, coffee. Good: Breakfast included as well as one drink (5-8 pm), new and well kept, great location",2
+Typical Choice Property - The first strike was a long wait to check in followed by average accomodations. Normal flickering bathroom lighting with marginal breakfast fare. All choice properties tend to be somewhat the same with the difference being the wifi here didn't work on this trip,1
+"Beautiful historic hotel, but very loud area. - The Benson is a beautiful old hotel within walking distance to many things downtown. The staff was very professional and welcoming. The room was nicely appointed and very clean, however, it was too warm and extremely noisy with the window open. Ear plugs are provided! Can't sleep with those, so we didn't get much sleep. The bathroom was nicely updated... More",1
+"Perfect for a Disneyland Trip - On short notice, my boyfriend I decided to pop down for a short trip during Disneyland's off-season. Because it wasn't the busy season, we decided to try out a different Best Western (we usually stay at the Best Western Park Place Inn). This Best Western had a great location, it's just right around the corner from the parking areas.... More",2
+Wonderful experience - Customer service was exceptional,2
+"Very dissatisfied - Everything was great, until I woke up to get a drink from the fridge. I turned on the light to find roaches running around in the kitchenette. Very upset.",1
+Price Was Right But - This hotel is in an area of Richmond that is less than desirable. We booked it because it wasn't far from Richmond airport where we arrived late evening and didn't want to travel far our first night in Virginia. Waited at front desk for 15 minutes before someone showed up to check us in. The price was right and the... More,0
+"Simple Stay - Simple hotel, good stay. Easy access to gas station, food and dessert places. Rooms are nice, no huge complaints, had a small issue with hot water/shower but the hotel addressed and solved the issue quickly.",2
+"Mini vacation - We stayed one night and was disappointed. It's very expensive and we did not even get a room with a balcony or patio. We did get a view of the harbor but could not step outside and enjoy the fresh air. The place was dead, nothing to do there at all. The room was okay. We checked out and went... More",1
+Basic hotel at a convenient location. - Bad: The room was run down and would require to be renewed. Breakfast is very basic. There is no lift in the hotel. Good: Location is good. Room was spacious and had a comfortable bed.,2
+"Best in class and the only place I stay in OKC... - The property is better than stated. I travel a bit (Lifetime Marriott Platinum) and gems like this are a rare find. Not only is the property exceptionally well designed but the service adds gravitas to experience. I don't review many properties, but when I do its because they are exception. I sincerely appreciate the ownership and management for making my... More",2
+"Comfortable, great service. - Bad: Neighborhood. Good: Comfortable, great service.",2
+"Staff was great room was ok - It's a budget stay.... sleep, shower, have a bagel and coffe in the morning. Saw no pests. Staff was great. Price was fair. Would stay again. Especially if trying to save money. Area was very good for all attractions",1
+Fun and pleasant - Staff is always friendly and pleasant and responsive to my needs. The office printer and computer worked great and the breakfast excellent as is the service. The kitchen help is always making me laugh and does a great job.,2
+"Great place to stay - We stayed here for one night at the end of May. It was a last minute find and we got a great room, very clean, stylish. Amenities were great. Free wifi. Close to town. We would definitely return if we end up in Ojai again.",2
+"Great Value for the Money, Location, Location, Location - The staff was very helpful and friendly! Lenore was awesome! She delivered a bottle of champagne for our anniversary! Our ocean view room was wonderful and we are looking forward to staying again once the renovation is completed!The rooms were clean, but need some upgrading--But we were only in the room to sleep so it really didn't bother us...The mini fridge came in handy as well as the ABC Market a few steps away. Subway, Coldstone, Wolfgang Puck's are two minutes away walking...Sushi place within 5 minutes walking!!! McDonald's Burger King within 3 minutes walking...Check out the Pacific Hotel for some awesome cuisine and a huge aquarium!Thanks for making our 4th of July fun....Hey, everyone, don't forget to pick up the Entertainment Book for Hawaii...We saved a lot on Parasailing, Hiking, Snorkeling, Restaurants, Pearl Harbor, etc...Great two for one offers! I got mine on Ebay!",2
+A very pleasant experience. - Just really good people. A very clean hotel. An excellent location. An acceptable breakfast. My family enjoyed it. The staff was friendly and kind and responsive. Check in and check out were without problems and extremely simple.,2
+Our Sfay - The room on the ground floor smelled smoke even though it was a non smoking room. The carpets need fo be replaced. The staff were courteous. Breakfast had various choices and was well stocked.,1
+"Historic Savannah - Made reservation for room with roll-in shower, with a bench/chair to use - there was no bench/chair available. Management substituted a pool chair the first night - the pool was closed the entirety of our 3 night stay, to the dismay of me and several kids! Staff was attentive and Lonnie in their restaurant was terrific in giving us some... More",1
+"Business stay made fun - We were greeted with smiles and the hokey pokey. Every effort was made to ensure we had everything we needed. A nice soft bed to sink into after an afternoon of workshops. Snacks were available, a dream come true for hungry teachers.",2
+"Dog Friendly Haven - Stayed for 2 night with 2 dogs, really clean hotel for being pet friendly the staff was really friendly. Also GREAT Steakhouse next door - very convenient. No complaints at all.",2
+"Much better than expected!! - Before coming to Tahoe and reading the reviews for this hotel, I was skeptical to give this place a try. The reviews said the place was very old and needing of remodeling. We stayed on the third floor in a king room and to say the least everything was amazing. The room was large, comfortable, clean, and all the furniture... More",2
+Disgusting to say the least!!!!! - If I didn't have to rate this dump I wouldn't it's not worthy of a star or a so called rating. It's filthy nasty looks lile it hasn't been cleaned in 20 yrs. If my company didn't demand me to stay here there is no way I would. It's not a safe place for children at all there are several... More,0
+"Graduation/family vacation in the Capitol - Great access to transportation, major tourist attractions, and restaurants. Nearby mall is an added bonus.",2
+"Never stay where you see No Refunds - If you love trains you will be able to hear them all night long as they blare their horn and roar past the motel! If you're a fan of thin pillows and rock hard beds you are home. On a positive note, the room was clean and the towels were soft. NOT worth 60!",0
+"Not friendly to liesure traveler - We are regular Marriott clients, have rarely been disappointed. This was a very disappointing occasion. First, the room was not ready when we arrived, the desk clerks were either rude or lacked experience and knowledge, but at the least were not accommodating. Courtyard now hosts Starbucks, so no morning coffee and complementary breakfast. The room was satisfactory, clean and rather... More",1
+"Excellent Value for the Money - Excellent value for the money. Great place to stay if you are skiing or biking in the Burke area. The room was less than half the cost of larger hotels and inns. The rooms are older and very simple, but clean and well kept. The staff was very friendly as well.",2
+"Cozy and quiet - Calm environment, great breakfast, helpful staff.",2
+"The hotel was just an exceptional value. - The only negative was it was supposed to be a non smoking room and as soon as I opened the door you could only smell cigarettes. The hotel was just an exceptional value. I have never tried the Hampton before, but, I will definitely return.",2
+"Best customer service - I usually stay at Holiday Inn, but got booked here this time. I will be staying at a Hilton from now on. This hotel had the most fantastic customer service, from check in to check out. I actually got myself into quite a funny situation while staying here and they were able to solve my situation in a very creative... More",2
+"Nostalgia in modern Chicago - As being a guest in Chicago, you can afford the luxury of spending a couple of hours on the architectural tour through downtown Chicago. The first building they tell you about is the River hotel. Situated opposite the Trump tower, you get a feeling of the grandeur of the 1920s, when the hotel was build. It must have had the same strange feeling, you now get from the Trump tower. Ugly, grotesque, aiming at the very rich and symbolizing something which does not exist and proves to be a dream. While we now call the building historical nostalgia with its weird toptower as of floor 24, the hotel offers a mixture of the old and the new. The old is the buildings shape and elevators, the various signs and sometimes not well maintained emergency staircases. The new offering a business floor, the tiny modernized reception room, the good quality Wi-Fi and free water they serve. And it is this indecisiveness which makes or breaks this hotel. Either do the modern streak or go completely back into the history of 1920's. We were staying on a high floor and really getting in the top of the building, you are offered small floors with smaller rooms. Due to the height, rooms tend to be windy even with closed windows. The room was ok, but why this old fashioned ugly bathroom Why do they forget a bedside table and when asked for and promised, the thing, it never showed up Why have a decent desk but not enough electricity points To be fair the prices are reasonable for downtown Chicago but the hotel just misses the finesses to make it to a four star. The view from the window was amazing but the cold wind chilled up the room sometimes to an uncomfortable temperature. My advice would be stay low.Hello LowieSantiagoChile,Thank you for providing us with feedback on your stay. We are continually working to enhance the guest experience and will use your comments to do so. We hope to see you back next time you come to town.",1
+"Weekend - This hotel was very clean and the service was good. Older motel, but well kept. It was a very nice getaway, quite, I enjoyed the opportunity to relax, I will go back again soon. Close to home and a great value",2
+"Great location disappointing overall - We had two nights this month at the Envoy. Upon arrival we were not happy with front desk staff attitude, followed by getting a smoking room despite having booked non-smoking. On return to the desk they could only get us two doubles non-smoking although we were there 15 mins past 3pm and I am a Gold Elite BW member.Parking was good, secure and very handy.Later in the stay we experienced more rude front desk, and saw other guests experience it too.The remainder of hotel staff seemed friendly but spoke little English.Breakfast (included) was fine but they only would put out so much.... even though they had reserves and therefore one had to go very early if one wanted any choice.Location was fine - a block of the boardwalk - but nighttime ventures out showed the neighbourhood to be somewhat rough on the road to bettering maybeAC was ok which was good because it was hot!",1
+"Don't Rest at Ramada - Having travelled over the past 6 months, this hotel for a 3 star location was very disappointing. First the decor is very old, dark, and non-inviting. Secondly, the Ramada is advertised in the Arundel Mills area, plenty of restaurants to choose from. However, on your way from the airport to the hotel, you realize that you are as far removed from as possible from anything nearby. They offer transportation to the Mall ( approx 4mi track) for 10.00. Obviously not customer-friendly. They infer that the transportation is to be free. Also, upon arrival in your room you discover there is no clock radio of any kind, there is no booklet to explain the amenities of the hotel or nearby attractions. When asking the front desk if if the booklet might have been taken, they sheepishly responded Wedon't have anything like that. The continental breakfast was ok noting that rarely was anyone from the staff keeping the items replenished or the juice containers from being completely out. After a 20 min return the orange juice was still out at 7:45 AM. Because of the lack of additional restaurant convenience I did eat at the hotel. The food was decent, but nothing to rave on and the cost was a little above average. Service at the restaurant was fair not because the servers weren't trying, tbut because there are only two servers period and one helps at the bar. Finally, there are no internet instructions posted in the room.",1
+"Do not stay here - When we first arrived inside the room a strong smell of mildew hit me. I decided to ignore it thinking it could be worse, and it was. Grasshoppers and other bugs were EVERYWHERE. The best part was the chirping throughout the night, from inside the room. The bathroom was not cleaned thoroughly and I was glad to get out of... More",0
+"Beware - Listen to the reviews and stay away - Criminal!!! - There was one issue after the other. We noticed immediately upon entering our room that there was no toilet seat. Traveling with 3 females need toilet seat. Went to front desk to be told their were no other rooms available. A few hours later a toilet seat was brought to the room, at which time we discovered it didn't... More",0
+"Did not even stay the night. Sorry. - We had booked at this hotel 4 months in advance because TripAdvisor said this was the 1 hotel in Winnfield and honestly we did not even stay for 1 hour, we went to our room called La Jagu and moved to that hotel, please see my review of that hotel for information about it. When we arrived, the ladies at... More",0
+"Nice stop for our road trip - This was a stop for us on our roadtrip to Florida. Had everything we needed, except they did not provide a crib, even though it was requested in my reservation",2
+Stay Away! - Absolutely rude front desk clerk. We arrived at 5pm and this lady clerk was condescending and positively RUDE.............So rude we cancelled our stay at this place to stay at the Best Western. Stear clear.,0
+"Beware - This hotel had an ant problem, was extremely loud, we found hair on our towels, and someone else was given the key to our room at midnight. NEVER AGAIN! We stayed at several Best Westerns on our vacation, this was by far the WORST.",0
+"expensive and full of roaches - They were very friendly when I booked my 246.00 with tax a night kitchenette room for that price you would expect a nice room. NOT!!! Room was very run down and walked into the bathroom and see roaches, totally grossed us out. I should have looked at other reviews before I took the room to see other people complaining about... More",0
+"Pleasant stay, but could use a facelift - We recently stayed at the Suncoast Hotel for a wedding we attended. This hotel was chosen by the couple, so we weren't sure what to expect. The staff was pleasant enough. Upon entering, we immediately noticed how strongly it smelled of smoke (much stronger than any other casino we've ever been in). Our room was spacious enough and clean, though dated somewhat in appearance. The toilet in our bathroom leaked a bit and the brass towel racks were all scratched up as well. The wallpaper was peeling off in a spot or two. Our toiletries were not replenished at all during our stay, but we didn't bother to call about it. The price of course is ridiculously low. My husband and I aren't big gamblers, so thought we would enjoy some time by the pool. We were surprised at how small the pool was and that there were no poolside servers. It is more like any backyard pool rather than a pool for a large casino. There is a TGI Fridays near the pool, which we were able to get drinks from and ate at a couple of times. The food and service there was very good. There is a bar by the pool, but it wasn't open at all during our 4 day stay. This property is a good 30 minute ride from the strip, which is about a 50 cab ride one way! For us personally, we would much prefer to stay closer in as we like to site see and visit different restaurants. The pool is also a large deciding factor for us as well.",1
+DoubleTree downtown Silver Spring - very pleasant staff,2
+"Best western- best hotel - Very nice hotel, clean and cozy! Beds was very comfortable! We in joy to stay this place! Thank you",2
+"Very kind folks - Thank You for making my stay so comfortable!! The hotel does show some age, but seems well kept. Very cute place with nice atmosphere. Especially pleased with the location. I will recommend this hotel to my friends. See you next time!!",1
+Ok - Not bad.. Room is nice. I asked for a Bottom floor because my knee. I got room 107. Approximately 20yards from parking.. But directly across from pool. I dragged all my gear (I'm active duty military ) up a set of 2 steps . Oh well right .. You get what you pay for,1
+Never again - This was one of the worst hotel stays that I have ever encountered they have cleaned our room they left the dirty sheets on the floor after they made the bed they didn't clean the bathroom it was just awful and I would never ever recommend this particular hotel to anyone it was really low budget the staff here at... More,0
+No frills but convenient location - Recently spent two nights at this hotel. Location is convenient to subway. Short walk to Penn Station. Many restaurants in the area. Not many amenities here. Everything seems well worn but clean. Staff pleasant and helpful. Not inexpensive.,1
+DISAPPOINTING DO NOT RECOMMEND IT - I usually not write reviews that often and especially don't give any bad review to ARIA at all since my husband totally loves ARIA. My husband and I always love to stay here and we come minimum 3 times a year but the last 2 stays of ours were very unsatisfactory and all due to unprofessional staff at Mlife. My... More,0
+"the worst hotel in America - My husband and I had to stay at this hotel for one night. I have never been to such a terrible place. I have been to the 3rd world countries, but have not seen such a shabby room. The room was disgusting (although the sheets seemed clean). The furniture had spots, tear, and looked like it was picked up off the curb. Nightstands and table had cigarette burns on them. The most terrible thing was that the room reeked of nicotine! I had a hard time sleeping because of the smell. When I got home I had to wash all my clothes. No one should stay in this hotel, unless for punishment! This hotel is a 4-floor building and the elevator is not working, which seems permanent. There is is no phone in the room, so if we had a problem, we needed to go downstairs and then back up.",0
+"NICE PLACE TO STAY IF AT REDUCED RATE - Got a king room for special rate. Had late flight in so unable to comment on evening snacks and drinks. Breakfast was good. Room was nice and clean, however, would not stay here if not for the special rate received.",1
+"If this is a Plus property....yikes! - I wish tripadvisor had 1/2 stars for our use because I would have given this a 2 1/2...3 is too high. This was our first hotel of 8 different ones on our Napa/Pacific Coast vacation, so I have a lot to compare it to. I have many other reviews on this site and I try to be fair when reviewing any property we've sayed at.Having said that.....It was my first experience at a Best Western brand and if this is a plus property I would not want to stay at a non-plus one.I disagree with the person responding to all of the other reviews...this is not a good value or comparable value to other hotels in the area. Who are you comparing yourself with When comparing properties you need to look at the amenities of hotels in your price range. You are priced as high as other properties but those properties have better/more amenities or are closer to vineyards, therefore it's not a fair comparison. It's like comparing apples and oranges...both fruits but there are many different qualities. Now back to the property....Don't expect to see any vines even though the word is in the name. This is located on a very busy road surrounded by stores and restaurants. If that's what you're looking for, great book it, just be aware that there will be a lot of traffic noise and light polution.Cons....The pool's capacity is 8 people. That should tell you something about the size. I'd guess it's 8X10' (that's probably a generous estimate). In my opinion putting in a couple of extra hottubs instead of the tiny pool would have been more beneficial. The balcony we had was so closed in and dark. The solid front and sides don't allow you to see anything when sitting in the chairs, not that the view was great....we looked out over Denny's roof and a traffic light. Oh, Dennys. sigh.....went our first 2 mornings. Ordered the free entree of 2 eggs, 2 pancakes and 2 bacon or sausage. Getting a hot entree I guess is impossible, the food was cold to the touch. My husband faced the kitchen and saw the breakfasts sitting up on the counter for a long period of time before the waitress bothered to serve it. There were maybe 4 other parties in the restaurant at the time, not busy at all. The tea water was luke warm at best. Total waste of my time.Location...not your romantic getaway place by any means. About 20 to 25 minutes to the heart of Napa's wine country depending on traffic. In hinesight I would not have booked this hotel if not for the MANY( now suspicious in my mind)...reviews. I find it hard to believe that this many people think this hotel is the best. Really After spending 3 days in Napa and seeing many other hotels closer to the wineries, I question the validity of these raving reviews.Pros....Yes there are a few...I promised a fair review and that's what I deliver.Shower....best shower head of any hotel. In fact I'm looking for one for my own shower.Cleanliness....our room was very clean. Small in size in comparison to other hotels on our trip and just an armoire instead of a closet. Microwave, fridge and coffee pot was a nice convenience.Bed/pillows....very comfortable.So if you're looking for a clean place to sleep that's a bit overpriced than book this hotel. If you want to see vineyards from your balcony and sit by a nice pool...don't book this property. At most I would expect to pay under 100 a night for this property based on it's location and lack of amenities. All the renovations in the world don't matter to me if they're not available when I'm there. They need to charge accordingly.We paid 537 for Saturday, Sunday and Monday evenings. I now know we could have spent the same money and stayed at a better property. Oh well, live and learn.Thank you for your detailed review. First, we do compare our hotel to our competition by actually going to all the hotels in our class and looking at their rooms and overall condition of their property. Each hotel will have their pluses and minuses. We also shop prices on a daily basis and we make sure we are competitive in our market. We actually have all the prices of the hotels on the days you stayed and only one hotel was less than our price and its located 9 miles south of Napa, further away from the vineyards. On average you would have paid between 75 -200 more for your stay in a comparable hotel.All Best Westerns that have at least a 3 diamond recognition from AAA have the opportunity to be a PLUS property as long as they have a PIP( property Improvement Plan) in place. With the cost that runs in the hundreds of thousands of dollars it will take time for each property to complete. There is a time frame on completing this and we are well ahead of the deadlines. Our rates are similar to last years (before Plus) and we have added breakfast at Dennys and many more amenities. We never hide the fact that we have a small pool (12x 184). There are pool area pictures displayed on our website and other 3rd party sites. When a guest inquires about the pool we let them know that we have a small pool. We recommend other hotels if a guest are looking for a larger pool.As for reviews, all reviews are honest and we know that there will be a difference of opinions and as you can see we are rated in the middle of the hotels in Napa. We are a family run hotel and take pride in our hotel and are always looking at ways to improve. TripAdvisor is way too smart to let suspicious reviews slip through as it is their reputation and ours.Thank you for your compliments on the cleanliness of our rooms, (we are an ultra clean property) our shower heads and beds. The shower heads are by Delta and Ive actually seen them at Home Depot. The bed that was in your room is a Cheshire IV pillow top by Serta. Thank you again for your review.",0
+"Stroke of luck ! - My boyfriend and I decided to take a last minute Trip to Virginia Beach, and spotted the Magnuson right when we got off the exit. We were exhausted and decided to stop by and check out the rates. OMG we didn't expect such great service last minute!!The rooms were super clean and the staff was so accommodating, we even had... More",2
+"Horrible Experience - 92.50 for the smallest, dirtiest, hideous,smoke smelling room I've ever stayed in. Management is white trash and extremely rude to customers. There is no reason to ever stay in this hotel, it's garbage and should not be open to the public.",0
+Was Good not Great - My only issue is that I have expierienced better Wyndham hotels for cheaper prices in my area. Bigger rooms to bigger in-room jacuzzi units to better overall atmosphere to the room. Service or cleanliness was not lacking here just overall quality of rooms compared to other Wyndham hotels.,1
+"Nice digs, but kids rule! - Lovely grounds. We had a very nice one bedroom condo on 8th floor, mountain view. Full kitchen. We stayed 15 nights and having more room (745 sq ft) made a difference. The cleaning service was a bit of a joke, however: only every other day, mainly to change the linens. Outdoors the space was pretty but not very functional. I... More",1
+Very disappointed in happy hour - Very very very disappointed in the happy hour. Lines were extremely long 10 to 12 people at a time. Very difficult to get a drink. Bartender was waiting on entire bar plus our seating area plus customers who wanteddrinks. The drinks may as well not have been free. Snacks were sparse and not replenished.,1
+"NEEDS HELP - breakfast was bad, room not clean and in need of repair, unprofessional appearance of staff, Dirty linins.",0
+"Close to Mall but old and noisy - i stayed at room 239, to be honest it was very disappointing experience.. Breakfast is Ok.. but bed... noisy bathroom.. all were poor.",0
+Pacific Shores Inn - I bought a night at this location off of Trip Advisor and I got a really good rate for this area. The bed was awesome I had a really good night sleep. The view of the ocean was very tiny and I was told that if I wanted a better view I'd have to pay more even though there were... More,1
+"Expected something better, got worse - This hotel was newly renovated, which made me expect something better. The room smelled awful, and there were dead crickets on our bathroom floor. The decor had in the room had in fact been updated. The bathroom had old tiles old tub old toilet with a new vanity top and mirror. Everything else was obviously old. Our black out curtains were held together with paper clips, we could hear EVERYTHING going on in the room next to us, the hallway, and upstairs! When any doors would shut, our room would loudly vibrate. Our check in clerk was very nice and she tried to help us with anything we needed... Also, no elevator and my parents who are elder, were placed upstairs, making it hard to get them and their luggage to their room! This simply was an emergency place to sleep, but I clearly overpaid, because it was no better than Motel 6 (and it was double the price)",0
+"Go elsewhere for your NOLA stay! - Toilet paper is like sandpaper. Billed for charges that even the staff can not explain and having to make numerous repeat calls to get corrected. A week later and STILL not corrected. If you stay, get your bill before you leave the property! Coffee was offered in lobby first day and then STOPPED Seems as if the restaurant is struggling and they wanted people to purchase coffee vs offer. Pitiful. One of the worst hotel stays I have had, especially from a Hilton. Location is not the best eitherThank you for taking the time to share this feedback and we apologize for any issues you encountered during your stay. Your feedback is very important to us and so please contact me directly to discuss further so that I can address accordingly.Regards,",0
+"Stay here as a Last Option! - Stay here as your last option! Oldest motel in Ocean Shores. Not cheap either. My junior suite was 140/night. I think It used to be 2 or 3 different motels that they made into 1 resort. I stayed in the 2-story building. I've never stayed here before so I thought I would try it because they accept pets, but I... More",0
+"Not the Greatest Red Roof - This was a convenient stop on our road trip along route 90, but the quality was not as good as other Red Roofs. We had to request soap for the shower, and the sheets were worn out. There was a hole in the top sheet.Thank you for sharing your guest experience. We are sorry your guest experience was not everything you expected or deserve. We truly hope you give us another shot in the future.",1
+Hampton Is great - I travel weekly with my career and I generally stay with the Hilton family - most often Hampton. The Hampton in Richmond is a very decent hotel and the staff is courteous. I recommend this hotel and I stay here several times a year.,2
+"Right in the heart of it all - We always have a positive experience at Saratoga Springs. The Congress Park section of the resort is within easy walking distance of Disney Springs (formerly Downtown Disney) and even closer now with a new pedestrian bridge. Additionally, there is a little used entrance off Buena Vista drive that makes for easy in/out near hotel row.",2
+"A Walk Back in Time - I recently stayed at the Suncoast for three nights while working on a project in Las Vegas. The good points about this property are that it has plenty of parking (due to the casino), large rooms, great views from the back of the building, and good housekeeping service. The beds were fairly comfortable (but firm) but the pillows were very hard. Walking into the property however, is like a journey back in time. The decor is dated (brass fixtures everywhere) and the casino, registration, and dining areas are like standing in a chimney. There are so many people smoking in the casino, with so little ventilation, that the smell permeates almost the entire property. After a few minutes, my eyes were burning. Fortunately, the smell did not extend to the rooms (but it did to the hallways). Other negative aspects of the property are the very poor selection of TV channels and the poor set ups for working in the rooms. There is wireless internet but there are no power outlets near the desk or bedside tables. It is obvious that this property survives based on its clientele of older casino patrons. I would stay away unless I had a specific reason to be in this area.",1
+"Motel turned hotel - Walked in to the room and was greeted by an overpowering stench of disinfectant. We opened all the windows but it took several days for the smell to disappear. Ceilings are extremely thin and so you hear anyone walking around upstairs well into the late hours of the night. Every morning, we found broken glass in the parking lot, probably from a late night patron of the breakfast joint next door. For 240 bucks per night, I would have expected far less problems. I shared these issues with the front desk and they said they would put us in an upstairs room on our next visit. This is obviously an old motel turned into a Best Western. We won't be back.Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We have always been a Best Western and have just gone through a 100 remodel of our property I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.",0
+Door County Trip - My family was returning back to Iowa from spending a weekend in Door County WI. We enjoyed our overnight stay at the Appleton Fairfield. The front desk staff was more than accommodating by checking the temperature of the pool upon my wifes request. The room (118) was clean and smelled fresh great job by cleaning staff. The breakfast was warm... More,2
+"The dark rooms and ancient furnishings were a turnoff. - This seems like a great value when compared with other area hotels, but it's worth the extra drive to Spokane Valley or Coeur d'alene. The rooms are large, but very dark and old. It smells old and musty. There seemed to be plenty for the kids to do though a swimming pool, arcade, etc. The night staff was friendly, but... More",0
+Room w a view of the west Maui sewage treatment plant - First class building that is located directly across the highway from the West Maui Sewage treatment plant. If you room faces east this is you view. Ours was a corner unit that also had views of two abandoned construction sites. The day time winds blew the smell up the hill but at night if the winds drop the smell is... More,0
+"In no condition to accept guests! - This place was horrible! They are being completely remodeled so there hasn't been any general maintanance for awhile you can tell. Also, none of the staff we encountered should even be working in the hotel/service industry, no clue about their job. No pool, only a couple floors even have rentable rooms, poor selection for breakfast, all starchy items not even any fruit, and no internet in the so called business center! They could at least have put a sign on the door. We were going to do our air check-in one morning and couldn't, if we had known the night before we could have planned something else. Really awful. We had several other family members there as well. Hotels.com shouldn't even have them on their list. The photos do not portray what it is now. Bottom line-DO NOT STAY HERE!",0
+"Great for pets not for humans - The hotel caters to pets, and that's fine when you need it. The room was dirty (expected since there are so many animals involved). I would not stay there when I'm not traveling with a pet. Bathroom was okay typical for a hotel in this price range.",1
+"Price was the only thing good - My daughter and I stayed here August 2015. The price was good but you get what you pay for. The desk clerk's young boys were in the lobby when we checked in. She was apologetic because they were rather unruly. Why her husband couldn't take them to the store with him, I don't know. He probably didn't want to be... More",0
+"Great Kitchen! - It was an intermediate stop on a long journey, so there was not much chance to enjoy the area or spend time in the room. The front desk staff was very accommodating.",1
+"Just a little help. - A nice place to stay. I would recommend changing the breakfast menu (it was dried out, pretty tasteless, except for the waffles). One of the 2 elevators was broken, so you had to walk all the way to the other end of the hotel, go to your floor, then walk all tbe way back to your room. The staff, however, are top notch. Going to DC they have a shuttle to the metro. Good value for the price.",1
+Not impressed! - Was not impressed! We only stayed here because it was close to Disneyland on our last night staying in California. We got in close to midnight. I had called to confirm earlier that evening letting them know that we were going to check in late-that was not a problem. Everyone was tired and just wanted to sleep. The A/C was always on. It did not turn off and we tried everything. Beds were uncomfortable-Difficult to sleep. Woke up to make coffee in our room. Coffee maker did not work.,0
+The housekeeping staff is very dishonest... - Never make a mistake and leave anything behind. The housekeeping staff will claim to not have seen it. There is no point of having a lost and found and this hotel....very disappointing for a Hilton,0
+Decent property but... - Stayed 5 nights at this property. Clean and well maintained property. Front desk staff were very polite and courteous . My room rate included breakfast. (not a buffet) On the second day when I stopped by at the breakfast bar and ordered a cappuccino. I was told You are not allowed Cappuccino I was obviously embarrassed hearing the... More,1
+"Cubs retreat! - For us it was a fabulous location getting on rail to Cubs game and shopping for what we wanted to do. It's was easily accessible for dining as well Everyone in the hotel was very kind and were able to help with any questions we had Hello Pam D,We are glad our location made your visit to Chicago ideal for your Cubs game! Our service level is something we pride ourselves on and glad it showed during your trip. We hope to see you next time in town!",2
+"Excellent Hotel - We stayed at this hotel the last week in December the weather was extremely cold, arrived 1 week after the snow storm but the hotel service was very warm. The shuttle service was excellent the would drop pick you up from any area inb their vicinity. Also need to mention that guest from another hotel was waiting in the cold at the mall and the shuttle driver offered to drop them to their hotel which was excellent service. The front desk staff are very helpful. Only downfall, the double room beds are little bigger than twin beds.",2
+"Thanksgiving pre-stay - This hotel was located right off the interstate. Signage at the hotel was not visible until after you passed it. The hotel staff was very polite and accommodating. Our room was very clean and comfortable. The only complaint I had was that it was a handicap room so everything was set very low. Overall, our stay was very nice and we were surprised with the size of our suite.",2
+"Modest but nice - Overall our stay was very nice, the room was clean and housekeeping was great about providing new towels/sheets/paper etc... The guy at the front desk had a terrible attitude but it might've been because he was working the overnight shift . All in all we enjoyed our stay and got to stay for 3 nights for a reasonable price 314",1
+"The good, the bad and the ugly. - While our overall 2 night stay was not unpleasant and the location is excellent if you wish to be in town, there were a few things that would have made our stay much more relaxing while we were there. Our room was on the 3rd floor and there is no elevator which for us was not too big a deal... More",1
+"customer needs invoice ALWAYS - Uneventful and fine except I was told they could Not print invoice for charges,because it was booked through you. Call me and i will give u the name of the employee and you can be sure i have called my credit card company to check on what was posted.",1
+Not What I expect - This hotel definitely needs renovations. Up grades!!!,1
+displeased - Mold on bathroom wall. Fixture inshower coming off. Very out dated. No guide for cable. Far from a luxury hotel,0
+"You couldn't pay me to stay there - We made reservations a day prior to arrival, they put us in the room right next to the office. When we arrived, around 8:00 pm, after being on the road all day we expected at least a decent room to crash for the night. The bathtub faucet was leaking and the tub had at least two inches of water in... More",0
+"Overnight - Wi-fi was hit or miss, breakfast was not good.",1
+"Non-smoker had to sleep in a smoking room - Bad: The room I booked was a non-smoking but when we got to the hotel, the gentleman at the counter said they didn't have any and have not had any available for several days. The guy then said that in order for me to get my money back, I'd have to go through the third party that I booked the room through. Good: Nothing",0
+Staying in Spokane - Always a pleasure to stay here . Great service . Clean rooms . Great down town location . Enjoy the early breakfast . Really enjoy the bacon . check in is speedy and pleasant - like the evening warm cookies and milk . Enjoy my 4:30 am news paper,2
+Night staff rude and condescending. - Staff was extremely rude. Shockingly rude. Zero customer service skills.,0
+Short Family Weekend in Greenville - Stayed at the Westin in downtown Greenville as I am a SPG preferred guest even though I could not use points or any type of SPG discount. I had stayed at the Hyatt for a business meeting in October and decided to take the family to see Greenville. I was advised we are moving our annual meeting to this hotel... More,2
+Convenient to activities. Great breakfast buffet but no pool. - I've been staying here for many years when I take in the Des Moines Operas at Simpson College in Indianola. This is very convenient to the campus and town in general. Reasonably priced. I usually stay 3 nights. Very convenient to Des Moines also.,1
+"Great Service - The staff went over and above to make sure our Volleyball team was well taken care of. Its a perfect location Downtown and walking distance to everything....Restaurants, Gonzaga, Convention Center and Park",2
+"Great hotel, good location except for street violence, and expensive. - Bad: I didn't like that someone got stabbed in front of the W hotel on Saturday night. Made me feel really safe! Apparently that's happened before. Good: The atmosphere and cleanliness were great.",2
+"Great place to stay in winter - So much to like -- beautiful view, close to everything, bowling pizza for kids right there and I especially love that my dog is welcome! It's not much more expensive than the cheap motels around South Lake Tahoe -- shop for the discounts.",2
+"Will never stay in a RED Roof Inn again - Absolutely the worse motel/hotel we had ever stayed in. No elevator. Steep unkept stairs. First impression upon entering, was very poor. Walls dirty, light switches dirty, dirty torn lampshades with mold in neighboring room. Sheets appeared clean. Bathroom the worse. Bathmat appeared dirty, when lifted it was mold from the underside. Floor, wall, corners, ceiling all needed cleaned and renewed.... More",0
+No hot water and staff could care less - Room musty and not well ventilated. No hot water in show despite multiple trips to the front desk to ask for assistance or another room. Front desk staff asked if I turned the knob the opposite way Hotel staff made no effort to move us to another room or fix the problem. Will not be staying here again.,0
+Tournament Stay - It was ok. I came back because i used the hotel Last year for the same tournament. Rate was good. But I missed my first round because the wake up call did not go through. When you hit the button for the wake up call an automated voice just says Thank you for your wakeup call I called the front desk and set the call but it never came through. Also requested a taxi and it never showed up,1
+Review - The location is the best thing about this hotel. The walls are pretty thin so noise can be a problem. But what can you expect from a moderate/lower priced hotel,1
+"always a good value at the Main Street Casino - Bad: safe is too small for dslr camera or laptop. not acceptable. Good: good location, good food, good price",2
+"If you want to be falsely charged, stay here. - To say that the hotel was sub-par would be an understatment. The parking was good (though it was a really hard turn off from the road). The front desk staff was mostly friendly (one of the ladies in particularly was amazing). When we were going to our room we had to go through the pool area. The pool was alright... More",0
+"Great Value - This was a beautiful hotel with an indoor pool, very comfortable beds and an extensive breakfast buffet. Each of the employees was friendly and helpful. Will stay here again when we are on our way through.",2
+Trip to Gatlinburg - A little pricey for very average accommodations. House cleaning out in front of our door - very noisy - there for hours. Otherwise a decent place to stay. Very tight parking. Nice picnic table in back of motel.,1
+Bad - The room key did not work i to go to lobby 4 times no parking under heavy construction noise the staff very incompetent I will not come back to this hotel,1
+"Quick getaway away from the kids - 20 Extra charge for King bed, 10 charge for a microwave in the room, but couldn't put it in because maintenance wasn't on site. The room was decent and clean. The staff was friendly enough. Another guest with body odor permeated the lobby with her essence and it was quickly addressed. Location is very convenient and the price was reasonable. We missed breakfast, so I cannot provide feedback on that.",2
+"A great place to stay for the Vera Bradley Outlet Sale - I was very pleased with my stay. My only compliant was that the waffle batter was extremely watery. Other then that, breakfast was really good. I also loved how this hotel offered so many amenities. Even though, I did not get a chance to use the fitness room, the business center, pool and spa were all very nice. I loved... More",2
+"simply AWFUL. - the rooms were terrible, and the service was simply awful. never again returning and would advise anyone who was planning on choosing this place to not even waste their time because it would flat out ruin your trip.",0
+"Great Just-in-time Getaway - Perfect for a family of four on Chincoteague. Clean, friendly, well-appointed, convenient to everything. A no-hassle getaway for a holiday weekend.",2
+"Good for 1 or 2 nights - We made a last minute reservation because of location and price (which at 157 a night wasn't really a bargain) for this hotel. The location is great, you can walk to some shops and eateries. It is a short drive or bike ride to the beach which is nice. Our first room had a faulty air conditioner and the room was super musty. That being said, the hotel staff was GREAT and got us another room. They continued to be really helpful and friendly throughout the stay. The room was really tight for a 5 night stay and I'd only recommend this for 1 maybe 2 nights tops. The pool was clean and the free breakfast was so/so. Other than the staff, I probably wouldn't stay here again...",1
+"Good Value, Good Location - The staff was very friendly and helpful! Some of the furniture is worn and needs to be replaced. However, the hotel is very clean. All in all I would say this was a good value, close to everything, lots of shopping and restaurants and only 10 minutes from the Inner Harbour.",2
+"Poor Night's Sleep... - I was very disappointed in the Wingate by Wyndham LaGrange. I initially liked the hardwood floors when we entered our room- definitely cleaner than carpeting. However, it sounded like the guests above us were moving furniture around and doing some serious stomping until about 3 am. Carpeting would have muted some of this noise. Our room air conditioner sounded like... More",0
+"Definitely recommend - The rooms were clean and beds extremely comfortable. Hot breakfast and dinner every day....dinner consisted of baked potato, cheddar cheese sause, hot dogs, salad and carrots, celery sticks every night. In addition, each night, there was at least one or more additional items - nachos/chicken tenders/etc. We arrived early in the morning and they were able to give us our room which was extremely nice. Staff was EXCELLENT. Every staff member we came in contact with was extremely helpful and friendly. Shuttle was efficient - ran every half hour.Only negativesThe pool was ok...a little smaller than pictured and chilly but the room was heated and the indoor/outdoor feature was nice. On the sunny days, outside pool was nice. The room had a desk, reclining chair and two dressers. Would have preferred a table with chairs over the 2nd dresser so we could play games in the room. Not a real problem....we just went to the lobby and used the tables there. Biggest complaint was with Travelocity. They were supposed to reserve a double bed room and booked us into a single king. My grandson was coming up for the weekend from his military base so it presented a little bit of a problem for one night. Their comment was they couldn't guarantee the room and we would just have to see if we could talk to the front desk. There were several soccer ball teams here when we checked in so there were no roll-away beds. We made do but it would have been better if they had made the reservation correctly to begin with. Will not book through them again.Overall...excellent experience. Even though there were several high school aged groups who were there during our stay...room was very quiet and no complaints with noise and everything was clean and well stocked.",2
+"Great location but expensive - Hotels.com messed up my reservation but the hotel was able to get me a room anyway. The location is good, right at the end of uptown Sedona so you can walk to shops and restaurants. However, it is really pricey and I don't think it warrants such a high price. Room was nice but nothing special. I would recommend staying... More",1
+Lost Reservation - We arrived for our first family vacation only to find out they lost our reservation. I had the print out of our hotel confirmation but that made no difference. Staff was friendly but not helpful in finding us new accomodations.,0
+"Affordable hotel in Arlington, VA - This hotel is tucked away in a quiet neighborhood. It is convenient, affordable, and the rooms are spacious.",2
+"Horrible!! Don't waste your money!! - I'm driving back to NC from RI and I needed to get some sleep. I checked into this room and the front desk clerk was nice and prompt. As I walked into my room, I hear the phone ring and it's the front desk ask me to keep the noise down, I am all alone and just walked in this... More",0
+I will not return - Very strong smell in the hallways I was in the last room on the second floor and the internet did not work They offer storage of luggage service but not allowed to leave the luggage after checkout. Extremely rude clerk who answered me in the checkout,0
+"Good hotel, but not so crazy about the area - Pros: - Clean and comfortable - Good housekeeping - Fast and free Wi-Fi - Great complementary English-style breakfast with lots of hot food such as sausages, pancakes, eggs, English muffins, etc. - Next door to a supermarket Cons: - Commute to Washington by car can be a nightmare during morning rush hours (took more than an hour to get there even though it was only about 20km) - Location a little ghetto with non-guests hanging around the hotel front door and lobby",1
+Great - it was great,2
+"Worst - Dirty room,uncomfortable beds, tv remote didnt work, no parking space",0
+"I Believe Thieves Work There - This was just a terrible experience from check-in to check-out. When you arrive, there is only one person on the property. Get to the room and there is a leak, the microwave does not work and the bathroom is dirty. When they changed our rooms, it was a little better, but no refrigerator (I have four children, no refrigerator is... More",0
+"Water stains is a no go. - It was a bad experience for me. The first room I checked into the ceilings had water stains, the shower walls were dirty and the final straw was when I pulled back the covers and what do I see, a caterpillar crawling in my bed. I was so disgusted when I saw that and when I called the front desk they told me I had to come down to switch rooms because they had one person on duty. So they put me in another room and there that had water stains in the ceiling and the toilet seat had stains on it and the room door had water stains on it. It was 1 in the morning and I was exhausted so I stayed that night but when I woke up I had bites all over my back so with that I checked out early and went to another hotel.",0
+Not going back - There was a mix up with our room and it was not handled well at all. We returned to change clothes before dinner only to find all of our things had been packed up and were sitting behind the front desk!,0
+"Good visit this time - My spouse has eaten here a couple of times in the past, mostly very good experiences, but the last time (a month ago) was very poor. Consequently, we decided to give it another try to see if the last visit visit was an aberration. It was early, 5 pm, so there were only a few other people on the patio.... More",1
+"Very Disappointed - I asked for non-smoking room but doubt very much that the room assigned was non-smoking. It literally stinks. The surrounding of the property was poorly maintained, hardly swept. The outdoor pool area was even worst. It looks like it hasn't been cleaned for weeks. The garbage cans were overflowing from the day I get there. The following evening, it was still the same way. This should be rated as .5 star.",0
+"Custo beneficio bom - Hotel confortavel, porem com algumas instalacoes antigas. No lobby e corredores muito bem arrumado, porem ao entrar no quarto sentimos um cheiro desagradavel. Me pareceu filtro do ar condicionado sujo. O banheiro estava limpo, assim como as toalhas e lencois. Em fim, para a regiao de washington, bom custo beneficio.",1
+"Alright for the discounted price we paid - My second cousin was getting married on the beach a short walk from this hotel, so I was very happy to find this place at a discounted price on the week of the trip. The hotel was fine overall but there were some small things that bugged me: * The beds were squeaky * The towels were scratchy * Some machinery within a locked area in the bathroom was running and making a lot of noise RIGHT next to the wall between the bathroom and the bedroom, next to the bed where my wife and I slept. It didn't keep me up at night, but it was noticeable. Some good things to make sure you don't think it was all bad: *The hotel's restaurant, Tradewinds, had great food, and it provided good room service AND it was the first time I'd seen room service at a reasonable price. *The hotel is right on the beach, and since it's not in the crowded part of VA beach shore, there's not so many other people to deal with. Also, the hotel is on the shore of VB that is in the Chesapeake Bay, so the water is much calmer than the beach along Atlantic Avenue something to consider if you have young children.",1
+very poor - dirty room,0
+"Fabulous Hotel - Nice room with privacy barrier when traveling with children. Larger room than normal with separate bathing from vanity. Comfortable beds with freshly cleaned spreads! Free breakfast in the morning. Unfortunately, 19 parking. ( The only drawback.)",2
+"Good location, bad breakfast! - The breakfast had only waffles, nothing else!",2
+"Not that great - The lobby was very nice, but that was about it. the room was not at all what you would expect from the description. I had to deodorize the room due to a strange odor, it wasn't horrible but unpleasant. The bed was not comfortable, but was semi-clean other than a well worn sheet. The AC did work very well and the the TV was a recent upgrade, too bad the hotel only had 5 channels to choose from. Overall, I was disappointed with the room and I am thankful I only stayed a single night. I would not stay there again and probably would not stay in a hotel in the surrounding area either.",0
+"I loved this hotel! Amazing staff. Super close to Space Needle, other museums. - We couldn't be happier with our stay at Hyatt House Seattle. The front desk was so accommodating, they had recommendations for restaurants things to do, they also helped us if we needed directions to places we also wanted to visit. There was also a shuttle that we relied on to get us around, it was great! Thank you Hyatt... More",2
+"Very nice stay - Nice hotel, the room was decently clean, free parking, there are a few options on fast food and a golden corral nearby, the staff, i cant remember the lady, but she was very fun and kind, treat us very nice and give us a restaurant coupons for discount, the disappointing thing was the Wi-Fi, there is no free wi fi,... More",2
+Slept good - Attended a conference,1
+Rough around the edges but a lot of potential - Our first time back since the new owners took over. The small changes in decor are nice to see but am hoping for more updates soon. Revamping the entrance and new chairs would help the atmosphere. The farm to table concept is great but the execution of the menu and cooking need to improve. The staff and owners are friendly... More,1
+"Nice historic hotel - We stayed at this hotel in August, it is in the center of Silverton and walking distance to everything you need. The hotel is historic and the rooms have been renovated, but still keep the historic charm. The bedding is comfortable, the bathrooms are basic with basic towels etc. There isn't any air conditioning and if you get a room... More",1
+"An ok hotel - This is a solid 3 star hotel, the rooms are old and smell like mildew. The air conditioning is loud and drips. If you get a room on the ocean they have good views and a good balcony. The staff was nice at check in. It's not great but not terrible. It's a typical Miami 3 star hotel.",1
+Worst.. - It was the worst experience. We booked from hotels.com but the motel employee did not update the status of the room and we got the room didnot have hot water for shower.w hen we call to front desk they said they knew it and still they have us the room. No responsibility at all.,0
+"This Hotel need a lot of work - It is true that you get what you pay for, the hotel staff was very friendly, but the first issue was with the AC , the hallways are like a oven, they only have 2 window AC units on each end of the hallways, when you come out of your elevator or room it is like you are getting into a sauna, ( very uncomfortable), the water pressure is very poor, it is like you take a shower with a medicine dropper and if somebody flush the toilet the water is gone until the toilet tank stop refilling, the drain in the bath tub was plug, need to call maintenance to fix it, and for last when you check in they tell you that breakfast has one type of meat in a daily basis (bacon or sausage), on my 4 days stay not even one day the meat appeared. I can said this is the worst hotel I stay on the last few years I travel. DO NOT RECOMMEND THIS HOTEL, NOT EVEN FOR THE CHEAP PRICE.",1
+"VERY BASIC - I stayed here in Oct/15. The room was very basic, 70. The room was clean but that was it. There wasn't a hairdryer, coffee machine, microwave or mini fridge. As well there wasn't breakfast of any sort. Even a bagel and a cup of coffee would have been appreciated. This was the most basic Red Roof I have ever... More",1
+"NIGHT MARE!!! - Bad: 1st - PARKING LOT **BAD,BAD,BAD** This is 2017, nobody need driver to parking car, unless you're 85 yrs old (should not even drive). But drivers that steals quarters from your rental car, this is very low. 2nd - They asked a deposit of 100. Because I was planning to get it back, I used a BC and not a CC. On check out I was informed that it will take 1 to 2 days. Should I trust on it 3rd - If you sleep on that room 512 and need a AC on, make sure you are deaf or use to leave near NY freeway. The noise of that machine it's worst than sleep on LV international airport at 9am with your windows car open. Will I stay on this hotel again NEVER. Good: Location, access to shopping, and cleanning",0
+"Accommodations - I booked our rooms on the Internet - didn't see any accessible rooms listed or that there was no elevator. I did write notes as to our needs, but we were originally going to be in a room on third floor with no elevator. The gal who checked us in offered a cottage on first floor for same price, which... More",1
+"Great staff, good price - We arrived at the Bricktown Hotel but they had no record of our booking which was made through bookings.com. We decided to stay anyway and saved 20! Although the hotel is slightly out of town, they have a free shuttle to Downtown which we used in both directions. We found the staff to be helpful and charming. The room was... More",2
+"Very Disappointed - The website is nothing like the actual hotel. Air Conditioning is broken, no business center, things in room are broken, NO PHONE is room. Its 11:45pm and they are now wanting to move me to another room. I'm not packing my things after driving 8 hours and moving to another room. NASTY hotel. Beware! Very disappointing. I will never stay... More",0
+"The choices are tough in this area - Our room is 24 (second to the last away from the highway). We had booked 17, but we are told that the occupants are extending. The rooms are different prices and differently equipped. No real detail is offered, as there is no consistency room to room. There is a porch allowing the front of the rooms. The railing is falling... More",0
+"The best - Renovated room was very nice. My request regarding a room on the first floor and close to where I would unload... handicap if possible... was met in all respects. Breakfast was hot and fresh, with all the usual items! Personnel were friendly and helpful:-)",2
+awesome hotel - the bed was very comfortable,2
+"Would stay here again. - The sink, beneath the faucet was not clean. Not sure what that was. The rest of the building was very clean. Bed was uncomfortably soft. Proximity to the plaza was excellent. The staff was tremendous.",2
+"would not recommend - Arrived to find our room had a broken air-conditioner, the shower curtain rod was coming out of the drywall and the bathroom fan sounded like a jack hammer. the maintenance person could not fix the AC, there were no other rooms available, the windows did not open and it was like an over in the room. The staff did not offer to pay for us to room elsewhere etc due to the inconvenience. I would not recommend this facility. It was in disrepair. And as we were standing at the desk, a couple with 3 small children came in with a confirmation email and there reservation had been cancelled, so they had no room at all.",0
+"Old School Motel - We were in the Buffalo area and needed an unexpected spot to crash for the night. Room was clean. It's an older motel so keep that in mind. Nothing boutique or special. But for a bed and place to land it worked. The advertised continental breakfast was a stretch, it was coffee and apples. Plan on grabbing food some place... More",1
+"Conference in LA - Bad: Room walls are incredibly thin! Ambient noise from all around! I heard my neighbor sneeze, and I felt horrible coughing at night for fear of disturbing other floors! Parking and walking to the room was long and difficult with many bags. Limited hotel parking with expensive rates. Public parking becomes the only option, and while not as terribly inconvenient as you would think, it would still be nice if Miyako had their own, larger facilities. Good: Amazing location, and very cool bidet feature in the bathrooms. Spacious size rooms in the executive suites for the price value. AC kicks on very fast and cools the room nicely. Great views from floors higher up.",2
+"Disney Vacation - The hotel is lovely looking from the outside, the grounds are beautiful but the rooms are dated, dark! We had a Jr. Suite with hopes of having a place we could relax in. The suite was not inviting. The bus transportation to the parks was not always as described (leaving every 20 min) three of the days was good ... More",0
+"Our Favorite Hotel - When we visit our son in Chapel Hill, NC, we have always stayed at the Hampton Inn and have had an excellent experience every time. The last visit was the exception. Check-in is at 3:00 but our room was not ready until 3:30. The wait was disappointing, but we were given bottled water and treats for the children to make... More",2
+"Best Place to stay while in Moses Lake - My stay at the Best Western was amazing. First of all, the staff was very nice, polite, and very helpful, especially Ashleigh. They had an awesome breakfast with a nice view of the lake. Their breakfast selection was by far the best selection for breakfast at any hotel I have stayed at and I have stayed at many hotels for... More",2
+"Last year for annual Suncoast stay - We stay at this property at least once a year when we head to Vegas to visit family. We like the location, off the strip in more of the residential area. The rooms have recently been renovated with an updated dcor. The rooms are very spacious and we have never had a problem with noise. The pool never seems crowded. The food is average. Sunrise breakfast for 3.99 in the caf, but you have to know about it as it is not on the menu. We are members of their BConnected players program and do receive the occasional perk, however be aware that anything you win ie. breakfast buffets, have to be used the following day. Other casinos vouchers are good for a longer period of time. Years ago I used to win money or break even, not so for the past few years. We had an issue with our bill at check-out, as we do every year. Someone had visited a bar and charged it to our room. The front desk gal said she'd look into it and within an hour was corrected. My only negative comment is how unwilling they are to satisfy a customer issue. Tried to use buffet coupons one day after expiration. We were told to go to the players club and see about getting comps...were told NO. We had a 15.00 food credit on the room which apparently was only good for that particular date (we used it the day before) and upon check-out was charged to the room. I explained that we were not told it could only be used for that particular date as our stay was for more that one day. NO credit. Very poor customer service considering the size of Boyd properties. Pretty sure 15.00 isn't going to break them and I don't like feeling cheated. This will definitely be a deciding factor for our next trip. Plenty of places to choose from when visiting Las Vegas. Suncoast isn't the only game in town!",1
+"Was This A Vacation or did I feel like I was at home having to take care of everything - Bad: I didn't care for the fact that we had to keep asking for the simple things such as, towels, sheets, glasses. Had to have them clean the tub before we even step foot in it because it was black at the bottom. Had to request that the garbage be emptied. Maintenance was called twice, once for the toilet and another because the air conditioning wasn't working. I would think for a hotel that charges you IN FULL for your stay before you leave the check in counter would be on top of things making their guests happier. Good: The view and location of the hotel was perfect and breakfast was nice except for the juices... The hotel outdoor pool was nice but the bar wasn't fully stocked and the food was HORRIBLE.",0
+Dirty - Not going here again. No coffee dirty place and bad neighborhood,0
+"Convenient, cute and moderately comfrotable - The hotel is just one of many that are on this new trend of firmer pillows and mattresses. This is the third hotel I have stayed in the last few months that have had firmer vs softer mattresses in their rooms. Aside from the bed The room was well appointed, comfortable and really The bonus Those super plushy and comfy robes in the closet. I miss a good hotel robe and this one had one!! Another little thing I loved was the spa water and coffee service in the lobby. High quality coffee and the New York Times Count me in! The maid service was friendly, attentive, and I even got a little note. Would totally stay again.",2
+"OK hotel for short stay, needing a place to sleep - This hotel is ok if you need a short stay, mostly for sleeping. I stayed two nights, using the swimming pool once. Cons: The breakfast buffet was of mediocre quality (worst is the pastry, tasteless and more like stale bread) The lobby was hot and humid, and could have been cleaner and neater The path to the swimming pool was horrible, filthy, flooded The pool itself is ok, warm, its floor littered with stuff - there is no change room or shower in the pool area Pros WiFi was of good quality, fast and no issue with login or usage Staff were friendly, helpful The bedroom and the bathroom were clean and neat The fridge and all lighting worked well",1
+"Just leave me be - Hotel is dated room was fine. Convenient for a race in downtown st. Louis for an out of tower. Was called several times prior to stay, and called after stay which got annoying. The after stay phone call was trying to sell me on additional stays at other hotels. I found this incredibly frustrating. I have never had this happen with any other hotel I have booked through here.",1
+"Facilities were great. - Good: Facilities were great. Bar and games/activity room. Good bar food also. Very comfortable, great staff.",2
+"Next time will stay somewhere else - Stayed here because rooms were blocked for a wedding. When we entered, the casino was very smoky and hot. They definitely need to move the air around better. The restaurant offerings are limited and some of them don't run well. The service in the restaurants was very slow. The room itself was spacious, clean and well priced. We had one day for a pool day, the temperature was 94 degrees. Imagine our disappointment when we found the pool is shaded by the building the entire day! Also, the pool amenities were all closed down. Huge disappointment -- huge! We would not have stayed here if we would have known. I did have a wonderful massage and it was a great value. If you would like to have the massage of your life, go see Elvira! She is awesome.",1
+"Not typical Wyndham quality! - No A/C in the lobby/commons areas in JUNE in TEXAS.... elevator flooring was broken/peeling/popping up, and there was literally duct tape on walls holding parts together....room seemed OK at first, but curtains were not hung properly, (just dangling from rod) I had a large beetle in my bed, the chair in room was covered in red pen/marker, and seriously, there... More",0
+"Staff was friendly and helpful but hotel wasn't much - The front desk staff was very helpful, called a cab and helped with questions. The shuttle to/from the airport was good. The hotel was very cramped in all ways including the rooms. Had to pay for just about everything including printing and even coffee. Walls were thin. Location was pretty ugly, looking out on a yard full of parked buses.... More",1
+"Clean and functional - This motel was a good surprise. Our room was very clean, and still smelled of bleach. The floor is hardwood, not carpet. I guess it's because of the pets allowed it's also easier to clean. Overall, this motel is an excellent option in Escalante, and don't miss the attached restaurant (Circle D eatery), which is very good.",2
+Motel not Hotel - The price was that of a hotel but it was really more like a motel. The hotel was clean and quite. But the cost was the highest I've ever paid at a BW. I did not go to the pool so I'm not sure the quality of the pool. Pillows at a BW could always be better than they are.,1
+"Less than 8 Hours Checked In - We were there for only 8 hours, but it was convenient and good for a quick sleep. Was thrown off by the 10 charge for the pet, when it wasn't mentioned in the reservation process. We were told pets were welcome, but no additional charge. We had some rambunctious neighbors, and the office took care of the issue as soon as we called down to the office, so that was great!",1
+"Basic. Basic. Basic. - This place is as basic an accommodation as you can get in downtown Atlanta while still being suitable. Yes there is free parking but this place is so cheap that they don't even give you free shampoo in the bathroom - just two little bars of facial soap. Place isn't in the greatest area (downtown Atlanta is kind of sketchy at night) but is centrally located. For a healthy restaurant nearby I recommend Metrofresh - it's less than a ten minute drive and totally worth it! Basic cheap motel quality beds, old TVs, frustrating elevator that takes forever to close and absolutely NO FRILLS. Got it for 53/night using a coupon code on the Motel6 website.",0
+"What a Disappointment - The photo's looked fantastic. Our room however was not. The, a/c in the room was sellotaped into the window and was so noisy we couldn't sleep. Rooms were small. View was invisible due to the filthy windows and construction work opposite. The shower leaked and flooded the bathroom. The sink had no plug. No table or chest of drawers or anything in the room. This is in my opinion is scraping a 3 star if that definitely not a 4.We appreciate the feedback, Russell.We're disappointed that your stay with us was less than ideal. It's unfortunate you've noticed a decline in the quality of our accommodations, and that you had such challenges with your room. We care about the comfort of our guests so we'll address your concerns with our team moving forward.We hope for the opportunity to host you again soon for a more positive experience.",0
+Value for money on your family vacation to DC. - Older motel.Iffie room but you get value for your money. Safe neighborhood.Close to metro rail transport. Great staff (Salima from Marocco) The free breakfeast was worldclass.Totally upperclass !. If you want value for money in DC this is a great choice.,1
+"Very loud and Unsecured - Hotel was filled with loud softball teams who ran up and down the hotel hallways until 1:30 am. Also, check your door when you leave your room. Our door did not shut completely and the outside exterior doors remained unlocked 24/7. This hotel needs better security.",0
+Dissappointibg - Room has a gas fire place but pilot light gets blown out by draft. Owner is offsite after hours and has to come relight it. They have four servers for wireless internet but none work in the room we had. We made two calls but they could not resolve it. We stayed in winter. At 7 degrees the cold water... More,1
+"Pass this one up - We were traveling to the east coast and needed a one night stay so we called ahead and booked with Baymont because he informed us of the Brand new remodeled room. We got to the room and found new carpet and it ended there. The tv was an antique with a remote that would not operate this old set, the... More",0
+"Too pricey - We stayed in a Signature Plus room at Best Western for 379 or something ridiculous like that. I wanted an unobstructed view of the red rocks when waking up and falling asleep. I also wanted to be steps away from Uptown Sedona. Our desires for great view and great location were well met with a luxurious suite, quiet, and privacy.... More",1
+"Not a great stay - When I checked in for my stay, the clerk could not even be bothered to get up out of her chair to do my paperwork. My room did not even have a shower curtain on my first night. The Super 8 was better.",0
+Great Place - The location of the Charlottesville Hyatt Place is excellent with a variety of food in walking distance. University of Virginia very accessible from this location. Front desk offered directions and guidance.,2
+"Awesome - My family and I stayed here for a night, the front desk guy and girl that were there are super nice they treated us with a warm smile and made us feel at home! . Awesome customer service and also the breakfast that they had was very good as well and our bed was very comfortable and clean as well as the room. Everyone working there was very friendly .",2
+Free apples and fruit Infused Water in the lobby. - Bad: Room was small. Good: Free apples and fruit Infused Water in the lobby. Free bikes.,2
+"Best Hotel I've ever stayed in! - This hotel room was great! Just like home. Full Kitchen, living room, private bedroom, large bathroom",2
+"Bites - Kept getting bit by something in the bed,not sure if it was bed bugs or not.",1
+"disgusting room would not recommend at all - I didn't stay. I checked in for about an hour and was totally disgusted from what I saw and smelled..Room was dirty, the sliding glass door was broken and it had no screen to cover the door if u opened it. Furniture was broken, the refrigerator was dirty, the curtains had cigarette burns and dirt marks all over them. I would not recommend this hotel at all.",0
+"Very poor hotel - The first room we were given had a smell like a wet dog, blanket was dirty and room was not real clean. We were given a second room, it also smelled, but as if someone had just cleaned this room. No coffee pot, however, there was coffee in the room, the carpet had not been cleaned well as there was... More",0
+"Seasoned Traveler - Just stayed here for the Who concert and also for the Paul McCartney concert in April 2016. Both at the Key Arena: easy walking distance. Nice thing is that Francisco at the front desk remembered me when I checked in this time! Or better yet, he'd gotten my request for connecting rooms and already blocked them for me! That's pretty good service, I reckon.",2
+"Hilton Garden Inn, Wichita - Great staff, nice facilities, clean rooms, great service and good breakfast. However, running toilets in three different rooms based on conversation with other guests. Creates noise and wastes water. Staff seemed eager to get it taken care of though.",2
+"Great location. Poor customer service. - Not pleased. Poor experience. Will definitely stay somewhere else next time. 7 day/6 night stay...zero cleaning despite numerous requests, no fresh towels or linens entire week other than towels/soap/toilet paper we helped ourselves to from nearby cart. overflowing garbage cans were finally put in hallway day 4.Dear RobinsU9085vk,Thank you very much for taking the time our of your day to review our hotel and share your stay with us. I very much appreciate the feedback and I am very sorry to hear about the poor costumer service you experienced. I assure you that your feedback is taken seriously and we will use it to better our hotels operations. I am happy to hear that you enjoyed our great location. Please keep us in mind the next time you are in the Seattle area. We would love to be given another opportunity to ensure you have a great stay. Please feel free to reach out to me personally. We do appreciate your business. Sincerely,Jonathan",0
+No hot water Peeling ceiling too! - Well so much for my nice soaking HOT bath. This water turned all the way up is about as warm ad a half hour old cup.of coffee and the paint above me is peeling and dropping into the tub. Toilet handle must be shaken to keep it from running after flushing. After paying over 100 for this room I expected... More,1
+"First visit was the charm - I have visited this hotel twice now. On the first, I enjoyed a king-size bed and a clean room however, on my second visit to this hotel I found that the bedspread had a visible stain on it as soon as I entered the door. The towels which were meant to be white didn't appear to have been bleached at all, so they were dingy. On the floor leading to the bathroom was a red stain which I cringe to imagine what it consisted of. Overall, the room wasn't as clean as the one I enjoyed on the first visit.",1
+"Grossest and scariest place I've stayed in. - Here on business and there are limited choices, so I decided to try this because of the ratings. I arrived and checked in and my door was unlocked. Fingerprints, stains and hairs. This is surface cleaning, so the thought of what hasn't been deep cleaned in a while is scary.",0
+"Bad experience! - This was a weekend get away for my husband's birthday. When we first arrived, the receptionist was pleasant but screwed up my information. Kept telling me that my credit card had declined I had booked through another travel company when I clearly showed her my reservation status verified that my credit card was in good standing. She then, goes get a manager who had gotten everything taken care of but didn't apologize on their end. After going through that (holding up the line because she was the only one working) she then tells us that the computer was down so she couldn't issue us room keys. We asked what were we supposed to do She said that she would send house keeping to out floor to let us in. House keeping even struggled to get in had to get another person to open the door. Finally, enter the room checked it thoroughly. Room was dusty bathroom sink was clogged when I washed my hands. Take a shower later on, and water leaked all over bathroom floor. Checked back 3 hours later for the room keys she told us the machine was still down so we had to wait an additional hour or so. Upon check out the next morning, a different young lady ask how was our stay, I explained briefly our experience. She then tried to cover up for the hotel saying Oh, it's just that the building is older and gave us a free breakfast ticket which the food was nasty Luke warm (NOT HOT). Very disappointed! Will not be staying here again.",1
+"Clean, thoughtful staff, very friendly - Good stay",2
+"Bad smell, noise - Towels chlorine smell Too much noise on alleys and rooms",1
+"Exceeded expectations - Rooms greatly exceeded expectations. Nice and clean. Seems like a sketchy area, but I am sure once renovations are complete and the parking lots has more cars that perception will change. For the price you can't beat it. Shower head had great water pressure which always makes everything better.",2
+"Great place to stay - We recently spent two nights at the Inn of the Vines Best Western Plus. The rooms were spacious, clean, and well appointed. The staff was extremely helpful and welcoming. We had reservations for the Wine Train and the hotel location was ideal- only about 1 1/2 miles away.",2
+You cannot go wrong choosing this hotel. - First time here and it will definitely not be my last. This hotel is beautiful. Had the 2 bedroom suite and it was awesome. Love Everything about it. You cannot go wrong with this hotel.,2
+It was a beautiful hotal - Bad: It was hard to get into the parking area because of traffic (an event was going on) no coffee pot in the room. I like to sit and drink coffee for and hour or so before doing anything for the day. I'm not paying 3.00 per cup of coffee. Other than that it was ok. Good: It was a beautiful hotal,0
+Great Stay - This hotel is in a great location and very roomy. Many of the rooms have a patio where you can enjoy coffee in the morning or a cocktail in the afternoon. There is a nice bar and restaurant on site and walking RANDALL Statium is a cross the street.,2
+"Best Western -Lanham MD - The hotel was very unclean and the staff acted as if it was a chore to do their job. I had items let in my room from previous consumers. My room had cob webs in the ceiling and the bathroom was dirty. I spoke with the front desk and she was very nanchalant, telling me someone would call be back but to this day no one called me back. My car almost got towed because the front desk person forgot to give me a parking pass to park on hotel property. I had to rushout to speak with the tow truck gentleman, then she gently said O i'm sorry, I forgot",0
+"Disgusting! Quality Inn What a misnomer!!! - We booked this room through Hotwire for 1 night. We paid 162. Within 5 minutes of sitting on one of the beds, our son felt a bed bug crawling on his leg. We immediately pulled back the covers and the mattress pad and discovered 2 more bed bugs. Who knows how many others were lurking elsewhere! So, we called the... More",0
+Property is for Sale - Not operational when we went by. Looks very run down and overgrown with vegetation. So if you are looking for an investment property and a challenge this property would fit the bill. Good luck to the current owners and the new owners.,0
+"dissapointing - elevator broken entire stay, one hour ten minute wait for one hamburger in restaurant, mgr in restaurant quite rude at times.",1
+Disappointed - We checked in late Tuesday as we were in town for a funeral. We chose to stay here b/c it was close. First room key wouldn't work. The second one did but only that night. Every day we have been here we've had to make a trip downstairs to get a new key b/c they never work by the time... More,0
+Satisfied - Great room. Great service. Excellent cleanliness. I'd recommend this facility to all of my friends and relatives. Great entertainment is near by. Wild Country night club. Felt safe coming and going.,2
+"Best Hotel in New Orleans - If you are looking for a hotel near the French quarter and want luxury and service - this is the hotel for you. All rooms were clean, a good size and beautiful.The staff were so helpful and we are in the hotel restaurant a couple of times and the food was delicious and very helpful staff.When we come to New Orleans again this hotel is a must for us.SandGT,Thank you for taking time to leave feedback on our hotel! We take pride in giving excellent service for everyone who walks through our hotel, and are happy to hear that you loved your stay with us, as well as the helpfulness of the staff! The Food Beverage team will be thrilled to hear of your love of the food as well! We are lucky to work in a historic property in its prime location, but know that without a consistent level of top notch service our guests would choose one of the many other options nearby. Again, thank you for promoting us on TripAdvisor. We look forward to hosting you during your next stay! Have a wonderful day!",2
+Great Stay Near Walt Disney World - We had a great stay at this hotel very near Walt Disney World! The property and guest room were very neat and clean. The furnishings were attractive and the beds comfortable! The breakfast buffet had many choruses including eggs and sausage and the staff was very attentive by refilling items and keeping the tables clean. We would definitely stay here... More,2
+"My Favorite Hampton - It is by far the best Hampton I have stayed at. It is immaculate, new, and staff very helpful. It is always my favorite business trip that I take. It is such a refreshing break from the every day trails",2
+"Reasonable rates, good family hotel. - Pluses: reasonable rates, great helpful friendly staff, shuttle to trains, nearby mall, lots of dining choices minutes from hotel. Minuses : mattresses old and needing update, rooms dark more lights will help lots, a refrigerator is a must in a room. Long ride into town by train and 5-6 bucks each way. Tip: leave your car at the station for 5 bucks and fast return to hotel or mall.",2
+"Great hotel, close to Market and Union Square - I stay here every chance I get. It is my hotel of choice in San Francisco. The service is always superb and the rooms are amazing. I have pretty high standard when it comes to hotel beds and the InterContinental more than lived up to them. I would recommend it to anyone.",2
+"Great Place - Desk Associates were very friendly, room was nice and clean, very quiet hotel. Slept like a baby. Thanks for the great stay.",2
+"Blood on the carpet - Walked into this tired hotel and was put off. Once I saw blood on the carpet in my room, room 350, I decided it was time to check out. Disgusting! Fortunately, I had some helpful staff at the front desk that gave me a refund so I could run out of there.",0
+The staff was wonderful. - The pillows were too small and not comfortable. The staff was wonderful. The complimentary breakfast was very good.,2
+"Not a four star. - The reception desk guy at checkin was reckless. The breakfast is extremely poor (some apples, cakes and coffee) uncomfortably served in every corridor of each floor of the hotel. Comfort is absent, there is no soundproofing in the rooms facing the street, nor in the back. The use of ear plugs is mandatory and probably insufficient to reduce continuous noise (day and night) from heavy duty air conditioning equipment of many commercial buildings surrounding the hotel. The Hotel offers extremely poor value for money. It is not a four (4) stars at all. Staying there was hard and exhausting. AVOID IT. Suitable cleanliness and location.",0
+Will never stay there again - First off they way over charged me. Beds were terrible had cigarette burns in the comforter. Entry ways to rooms smelt terrible. Stains and trash on the floor. Safe was not functional. Toilet was stained. There was mold on the window drapes. Emergency exit would not shut or lock. Cigarette butts all over the ground out side of the room. Pool was not functional. Trash on room patios. There was a Bullet hole in a window.,0
+"A hotel close to everything - Our room was really comfortable and cozy. The hotel is in the middle of the historic downtown, close to the Old Slave Mart Museum, Waterfront Park, St. Michael Church etc. Good restaurant in the hotel or across the street.",2
+"Hotel ok for the Budgeted Traveler. - It was a good place to stay. Staff was friendly. Hotel seems a bit run down but the proximity to attractions and restaurants was convenient. My husband and I cleaned the room, as it was not quite clean as we wanted it to be. There was a microwave and fridge in the room which was not mentioned in the room... More",1
+End of holiday ruined.... - We arrived at 5pm as check in isn't until 4pm to be advised that Management had agreed to late check out on the ocean facing room we had booked and it wouldn't be available until after 7.30 pm (sunset was at 7pm). We were forced into accepting a side view room. Our plans of enjoying our ocean facing room sipping... More,0
+"Nice hotel but poor location - Nice hotel with clean rooms but a very odd location off the Interstate. The staff was friendly and helpful. Our room was not protected from the abundance of highway noise throughout the night. Additionally, it's not extremely intuitive on how to actually get to the hotel through a very weird access road. And, we thought the parking was limited especially... More",1
+Staff was rude to me and didn't recognize my platinum... - Good: Staff was rude to me and didn't recognize my platinum status,0
+Needs updated - First room had an odor so they diid move us to another room. Clerk very accommodating. Hotel needs upgraded doesn't give the impression it is kept up as it should be.,0
+"CLEAN CRISPPS SHHETS GREAT MANAGER - WE FOUND THIS PLACE TO BE VERY NICE AND PLEASENT I JUST HAD TO WRITE SOMETHING FOR THIS PLACE THIS IS A GREAT PLACE AND A GREAT MANAGER WE HAD CLEAN CRISSSSSPPP BED SHEETS GREAT BED AND PLENTY OF HOT WATER, THE ROOMS WAS CLEAN BUT I GUESS BECAUSE ITS OLD LOOKS AS IF IT IS NOT CLEAN AND SAME FOR THE BATHROOM IT WAS VERY CLEAN BUT NOT NEWER I GUESS WE ARE USE TO SEEING NEW HOMES WE FEEL WHERE EVER WE GO WE EXPECT NEW STYLE ROOM BUT FOR THE PRICE I GOT 5 STAR SERVICE FOR ONE STAR HOTEL AND THE LOCATION I WAS SO CLOSE TO CONVENTION THE CASINO RESTARUNT AND THE AIRPORT, NOW WHAT MOORE CAN I ASK FOR CLEAN ROOOM CLEAN BED SHEETS AND PLENTY OF HOT WATER FOR THE MONIES I PAID FOR I GOT A GREAT DEAL.",2
+"No parking if they are busy! - The point of us staying at this hotel was to have safe parking and use their shuttle service to get us to light rail and into the city. The shuttle only was available every half hour, and was full most of the time. We still ended up having to drive into the inner harbor and pay for parking. Not to mention that the hotel booked 4 wedding on one day. All of the wedding guests parked in the parking lot of the Hilton as well as the adjacent hotel, and we circled for hours trying to find parking to no avail. We had to park down the street and hope we didn't get towed. I had gone to the front desk to alert them of the issue. They couldn't be bothered with my issue. However, other guests stated that they were offered free valet, but then had to tip for the service. Definitely not worth the price considering it's no better than a Hampton Inn or something similar in a lower price range. Some of the desk personnel were lovely to deal with, but one in particular was irritated if you spoke to her.",1
+Royal motel - It the worse motel in Baton Rouge LA.it has bedbugs don't rent from them the rooms are nasty rotten mattresses in them the owner gets rude when you tell her about it the health board should be notified cause there is black mold in rm 5 along with bedbugs,0
+enjoyed our stay - Enjoyed our stay there. The staff was very friendly. Love taking our 2 dogs with us when we travel,2
+"Comfortable for decent price - First, this is a discount hotel so don't expect the Westin! The rooms are newly remodeled and clean. Request a room on the other side of the building from the highway and you will sleep fine. The neighborhood is fine and there are nice restaurants close by. I thought it was weird that I had to sign a paper stating... More",1
+Our Second Stay - Our first time at this resort was in August of 2012 and we just returned on November 15 from our second visit. We had two two bedroom suites and my parents stayed in 225 the problem with this room was the endless cochroach issue They sprayed twice did a VIP cleaning and STILL cochroaches Last visit was spectacular this visit... More,1
+"Comfortable bed, but motel needs a lot of help. - The reason I choose this motel was it was the least expensive motel in the area with a total cost with all taxes and fees of about 70.00 a night. Though not expensive, it is a higher end price especially for a motel and for that you would expect to have a very decent to excellent motel room. That was... More",1
+"No Way - I pulled into Motel Parking Lot that was empty except for homeless guy with his shopping cart. Motel Sign light blinking as if burning out. Broken bed frame tossed away at side of building. Didn't even get out of car, went to Hotel next door. when calling to cancel, was met with questions as to why, owner not very understanding.",0
+"Was hoping for more - Booked Galt House based on reviews and was pleased with the great view and excellent location. Unfortunately our suite room was dingy and sorely in need of cleaning and renovation: a broken chair, a clock that didn't work, no coffee pot... On the second day we gave up on having the room cleaned and by 4:00 pm just asked for... More",0
+Unhappy - On arrival my husband and I needed to walk through the overgrown shrubbery to get to the front door and it had just rained. Needless to say our pants and shoes were wet. Our first impression on entering the premises was that it was very run down. To me there was an odor. It needed new floors and paint. When... More,0
+"Beautiful hotel. - I went to a meeting in the hotel and had the opportunity to visit many of the rooms, suites and the lounge. The rooms had recently been renovated in variety of styles but all in keeping with the history of the hotel and all stunning.Dear francescaintinc, We are so grateful for your feedback, and we thank you for taking the time to review your experience on TripAdvisor. We hope to see you again soon as a guest! Sincerely, Octavia Marginean Hotel Manager",2
+"The service is not good - The sink is broken. Nobody came to fix, even though I called front desk 2 times.",0
+"Mixed - The hotel was clean, and in good repair for the most part. The internet was sketchy, and did not work for the first night. The availability of wireless being the reason I choose this hotel, this was quite bothersome. It is kind of a ride to DC, though not terrible. The shuttle service picking us up from the train was late despite numerous calls. Some of the customer service was better than others, just depends who you talk to. The surrounding area leaves something to be desired. In the end, it was not terrible, but it was not great either.",0
+"Best Western, Virginia Beach - Business as usual. Nothing special about this hotel except its location. It needs a major facelift.",0
+"CEO - MIXED FEELING ABOUT THIS MOTEL Travel up to Billings MT on Sunday 1/24/16 and made reservation through choice. At that time reserved the room with choice points in the amount if 12,000 choice points. Ok I'm fine with that as long as they have semi parking. Upon arriving at motel first thing I notice is where's the semi parking I... More",0
+do not go there. A disaster of a hotel. - one of the worst hotels I have ever stayed at. Could not wait to leave in the mornings. As it was memorial weekend the pickings were very slim.,0
+"Fine for a night. Good price and location. - Good price for location - a Midway airport hotel. At about 3 miles distant, it's about 1 mile farther out than the main 'hotel row' but still close to all the amenities - restauarants, grocery stores, etc.The hotel was showing its age a little but was comfortable, quiet and adequate. No complaints. Nothng to write home about either.",1
+"Excellent hotel with relatively bad internet provision - This is San Francisco in Silicon Valley, so when a hotel charges over 15 per night for internet access you expect a decent connection. Not that I needed to watch movies or do anything particularly heavy - but for work purposes the internet connection was often simply unacceptable. Despite that, the staff were extremely friendly, the room and hotel in... More",2
+loved the kitchen in the room!!!! - We had small children with us- the room was large and accommodating. We have a child with special dietary needs and loved having a full size refridgerator to store his formula. Staff were all very friendly.,2
+"Never ever ever - In a word - awful. Called early in the day to ask for a late check in lady was very sassy and snarky rather than just making a note on the reservation. Once actually checked in: room extremely tiny, AC unit very loud, bed uncomfortable. Housekeeping knocked at 8am to clean room - checkout wasn't until 10am...",0
+"Beds are hard and floors are not insolated - The staff was nice, room didn't smell funny like many do. Small repairs were needed. But there is a lot of noise. Could hear everything from above, including walking, and dogs barking....yes..they allow animals. And when people let their door slam it shook the whole room. It happened often. The bed was very hard, and when I turned the fan/heat on it blew the curtain out and away from the window limiting privacy.",1
+not bad - The hotel itself is lovely and the staff were very kind and helpful. Just a couple of downsides the shower gel was low throughout our stay and you could get hardly any out i was a bit surprised this wasn't checked during housekeeping. The shower itself also wasn't very powerful. We had a clock in the room but it wasn't showing the right time and appeared to be out of battery didnt think this looled very good. The air conditioning was quite noisy but you could get a good temperature. We enjoyed our stay though as i said just a few minor things.,2
+"Dirty but cheap - We had difficulty finding this motel. It is closer to Knott's Berry Farm over Disneyland. The check in lobby smelled of urine. The hotel does not have a lift of any sort for the second floor, therefore consider this if climbing stairs is an issue....More",0
+Nice hotel for the price you pay. - Exceeded expectations. This is more like a three star hotel.,2
+"Great location, comfy rooms but not so good breakfast. - Bad: The breakfast was not good. I kind of like the concept of serving breakfast in every floor, but I wish it could be more options for us that dont want to start every day with sweetened cereals and dough-nuts. But lots of places nearby that serves breakfast. Good: Location. Walking distance to everything we wanted to see.",2
+One night stay - The bed was comfortable. The room had a bad musty smell. Was not cleaned well. Happy that I only had to stay one night.,0
+"nice... a couple of problems - The hotel was nice. The hallways were nasty though. The floor looked like they hadn't been vacuumed in months. The pool room was freezing. Couldn't take our 18 month swimming for very long. The hot tub stopped working our second day there. Was the same temperature as the pool. Otherwise, very nice, spacious hotel. Friendly staff. Just a couple of things to work on.",1
+"Good overall but... - I stayed at this hotel for 4 nights for a sports event in Nashville. I have a positive experience with this hotel which I will tell you in a minute. But I also had some negative experiences with this hotel and I feel I have to mention both experiences as a responsive TOP TripAdvisor Contributor. Positives: The room is big,... More",1
+"Well worth the money I would visit again - Well ran and very nicely maintained. Staff is friendly, helpful and knowledgeable. I enjoyed conversations with both the evening and day shift. Breakfast was well prepared and varied to suit different tastes. Location is good for walking to shops and driving up Oak Creek Canyon. Lots of little places to relax on the grounds. Beds were comfortable and the accessible... More",2
+"We were pleased! - If I wanted to be nitpicky, there might be some stuff to improve. But I am not and we were very pleased with our room, especially for the Priceline special price we paid. It was large and roomy and great for me and 2 energetic older kids. We had many tv channels to choose from, including 2 Showtime channels. I... More",2
+Nice property - Stayed here a couple of nights. Rooms were clean and bed was comfortable. I think this property is great for business travelers. Breakfast was just ok. The service at breakfast was great! Ordered a burger one evening which was tasty. Front desk staff were polite. Did not see or use any other facilities. Location is great within walking distance to... More,2
+"Cozy - Affordable, clean, comfortable and friendly. Was surprised, for the price I paid to stay. I had expected a whole lot worse. Close to every thing in town. I had hot water and had no problems brushing my teeth. I don't believe it is plastic on the mattresses but is a mattress protector. I have seen the results of bed bugs... More",1
+Tampa visit - The hotel suited my purposes. Staff were helpful. Last 2 nights had no hot water. Sink light stopped working 5 days into trip. The price was good. Room was as clean as it could be. Had microscopic critturs coming from the sink electrical outlet. Overall liked the place. If you are looking for basic this this the place to stay.,1
+"Lovley Place to Stay - We enjoyed our stay, the staff was friendly and helpful with info about where we were visiting. We had dinner at the Envoy which was delish and then drinks in the lounge. We will be sure to return on our next visit to the city!",2
+"Wouldn't stay again.  Rooms are nice, that's it. - The rooms are hard to get to, only One elevator and a lot of Stairs. We had a lot of stuff and it was challenging. Also to pay for parking was ridiculous!",1
+Close to everything downtown. - Close to downtown. That was about the only good review I can give. For a Westin The cheap thermostat causing the air conditioner not to stay at a consistent temp. down to the cheap supplied hair dryer that takes 30 min to dry a short hair person. Hope you like the neighbors because you will hear them coming and going all night long.,0
+Clean and good value - This hotel is excellent for the rate. Clean and quiet for the class of hotel. Everybody in the group had the same opinion and wouldn't hesitate to stay again. Easy on and of the highway with plenty of good restaurants close.,1
+"Disapointed! - Stayed overnight after seeing Rascal Flatts concert. Clerk had personality of dry white toast. Not mean or disrespectful, just not particularly friendly. The elevator smelled like a sewer pipe, as if a sewer main had busted and was discharging into the elevator shaft. Room was decent size but bed horribly uncomfortable. Lumpy and right side sagged so bad my wife almost rolled out of bed a couple of times. She is a petite girl, so it wasn't weight or anything, just a worn out mattress! A couple of extra pillows would have been nice, but didn't ask for them so can't really fault the hotel there. The window to the room was literally the wrong size (too small for the opening) so a nice COLD wind blowing into the room all night that the heater struggled to keep up with. End result was room was too hot or too cold, and the heater dried out the air so badly trying to keep up with the cold blast from window, we both had bloody noses in the morning. Not impressed overall. Will pay the extra 20 bucks to stay at the Courtyard next time!",0
+Wouldn't recommend - The room was ok. The hall way was under construction so we heard constant banging all night. One of the hotel staff just walked into our room no knocking and then stared at us blankly asking if we had checked in. The wifi didn't work the front desk gave us a 1800 number to call so we could ask them to reset it. I would not stay here again.,0
+"4 star resort BUT kids own the pools - The resort is very very nice. 4 stars all the way. The condos are well appointed, large and super comfortable - full upgraded kitchen, washer and dryer, 3 flat screen tvs, HUGE bathroom, plenty of closets, king bed, huge lanai with table and chairs. You don't want for a single thing while you're in your room. However, the resort is... More",1
+Very convenient. - Great location. Front desk staff very accommodating. Will go back.,2
+"Needs Improvement - Rooms were large, bed was comfortable, location was adequate. Motel needs some serious updates. Renovations are a must. Outside area was dirty and customers were allowed to work on their automobiles in the parking lots. My spouse and I will not again stay again without some of these things are fixed.",0
+"Spartan Race - Great location to stay before the Las Vegas Spartan Super. Clean, comfortable hotel with lovely pool area, free parking, and good continental breakfast. A good option in mesquite for anyone who doesn't want to stay in a smoky casino.",2
+"Acadia NationalPark - Clean, nothing fancy hotel. Only one bed in room. Right on busy highway, so some traffic noise. Great benefit of being across highway from shuttle bus to park. Good value for price compared to other hotels in area.",1
+"Great location but extra costs - Clean, comfortable, good breakfast but parking and internet fee are extra which you have to consider. I decided not to use wifi and used from cell phone data plan. Other than that, everything was good.",2
+"family vacation - We enjoy the stay, we can visit all museums but for next time",2
+Very Nice Condo - The Honua Kai is the newest resort in the Ka'anapali area. The place was nice and clean and very comfortable. We've stayed in several resorts in the Ka'anapali area and the Honua Kai is a very nice resort and well located with quick easy access from the main road and closeness to the beach. The beach area is nice and... More,2
+Not in a very nice part of town. - Front desk weren't well informed about payment - I usually pay when I check out but they wanted the cash up front before I was even finished checking in.,1
+"Just ok - I'm a Hyatt Gold Passport member and tend to use this brand often. I found this location to be just ok. The hotel was nothing special and the staff were not very friendly. The rooms were clean and comfortable and the hotel is safe and quiet. Having an early morning flight, I was disappointed that I was unable to get... More",1
+not as I requested - We requested 2 beds. We got only one. There was a recliner positioned in a strange place in the room. The room was for handicapped people so the shower had a seat in it and a hand held shower head. Not tall enough to stand under.,0
+"Convenient, to Metro - We stayed for one night. We went to the Fox theatre. It was hidden just a little bit near the Metro, so you must be aware and looking for it. The employees were very nice and the breakfast buffet was very clean. The doors in the bathroom in our room,the paint was scraped off and the floors were not the... More",1
+Nice hotel for price - The hotel was decent but the room did not seem cleaned thoroughly. There was hair from a previous guest in the shower which I did not notice until I went to shower in the morning. The bed comforter seemed a little dirty as well. The bar closes at 10pm which seemed a little early. The staff was very friendly.,1
+"Best Las Vegas Hotel - 4th stay at Aria. It never disappoints. Food, cleanliness, hotel staff, atmosphere cannot be beat. My next stay in Vegas will be my 5th stay at Aria. Try the Bardot Restaurant for wonderful French cuisine.",2
+"2nd time Honua Kai this time w/ infant - Honua Kai is the best resort i have been too. We originally went for our honeymoon and returned a year later with our new son. We were on the ground floor (rented through KBR) in the Konea tower, next to the coffee shop. The resort is extremely convenient for a stroller/wheelchair access. Dukes on site doesn't offer happy hour snacks... More",2
+"Roomy rooms - The rooms were very spacious and clean however, very noisy being on the second floor. Kids jumping and running all hours of day and night. Front staff were very helpful and the breakfast was great. Shuttle (ART pay as you go or get a pass at the office) was just outside the door as was Denny's and Starbucks. Not the usual Mariott standard though. Older- small pool. --Hence the 3 star.Dear Valued Guest,Thank you for your review. I am sorry to hear that we did not live up to your expectations. Please feel free to contact me personally to discuss your stay in more detail so I know how we can turn your three into a five.Hospitably,Greg WilliamsGeneral ManagerGreg.WilliamsMarriott.com714-939-9700",1
+"Great staff and breakfast, but that's about it - The hotel staff are super friendly and helpful. The hot breakfast is also very good. Apart from the usual cold fare, the hot part included scrambled egg, home fries, and one other item (bacon or sausage or biscuit/gravy) during our stay. But that's where the positives end. The hotel condition is pretty bad. Rooms, elevators and all other common areas need major renovation. Many small issues existed in our room to name a few - the faucet head was broken, the hooks in the bathroom were missing, the phone was not working, the in-room lighting was poor (probably the darkest hotel room in my experience and I travel a lot). Oh, I forgot to mention one other positive - the free shuttle van to nearby places including the metro station. All in all, it's a ok hotel if you are a student or in a tight budget. Otherwise, I wouldn't recommend it.",1
+Great Service - Visited recently and had a lovely experience. Staff was friendly and location was terrific. Rooms have been recently redecorated and are really comfortable. I would highly recommend to anyone looking for a spot in the middle of the town.,2
+"Decent Sleep For Families Passing Through, Right Next Door To Applebees - Stayed here with my wife and kids while passing through Wyoming. It used to be a Super 8 that was pretty run down, but has now converted to a Comfort Inn and gone major renovations. Right next door is Applebees so we were able to quickly eat dinner without even having to go hunt for a place. Great place for... More",1
+"7pm - Loved the hotel. Very nice. Great Pool, golf and activities. There was no reason to leave the resort. Rooms were nice and food was very good. A bit pricey though. Not a vacation if you are on a budget. WE would go back- had a very nice time.",2
+A great hotel to spend a few nights whilst in Las Vegas - Bad: View from room over car park. Good: Great location just off the main strip near Caesars Palace. Room comfortable and staff helpful. Allowed us to have a late check out at no extra cost.,2
+Close to airport. - Everything was good. I only spent a short night. I had an early flight the next morning.,1
+"Hotelli, joka vastasi odotuksiamme - Hotelli vastasi hyvin tarpeitamme. Huone oli siisti. Ilmainen kyyti metroasemalle ja kauppakeskukseen oli iso plussa. Aamupala oli keskitasoa.",1
+"Worst place we stayed on our trip - it was the last night of a 12 day, 12 state motorcycle vacation. Really just looking for a clean place after a long, long day. The place was musty smelling when we walked in, the sheets looked as if they had been washed, but still had a dirty quality, the bathtub needed a good scouring, just in total, not clean... More",0
+"Pleasantly Surprised - Hesitant to book after reading reviews but turned out good. Staff very nice. Room clean and spacious. Bed was comfortable with clean sheets. Don't know why people complained about the continental breakfast. They had cereal, waffles, muffins, good coffee, juice, etc. in a clean environment. The complainers need to realize this is not a bed breakfast or a gourmet restaurant. Had a first floor room and could hear upstairs foot falls but that is to be expected in any motel. Good thing no noisy people tho. Second night rate (Saturday) was way overpriced for this place. Would recommend if only staying a few days. This motel is just a plain vanilla.",1
+"Bad mistake - What a bad mistake choosing this hotel. As a Platinum Marriott member, I thought that I could expect a certain minimum standard in service and accommodation. Man, was I wrong! Although I booked the least expensive room type, I expected a room upgrade, if available. The Marriott website showed a number of upgraded room types available, but the hotel refused to upgrade. I have never seen this before. The manager lied to me, saying there were no other rooms available, and had no explanation when I pointed to the front desk clerk, who confirmed what the Marriott website said about other rooms available. The room I was provided was the smallest room I have ever experienced...my home closet is larger! Worse yet, the room did not feel clean. The bathroom floor was unacceptable. Thankfully, I was able to check out the next day and find a much better hotel at about a third less. In sum, ridiculously small, unclean room with horrible management.Thank you for taking the time to provide feedback regarding your recent stay with us. We are disappointed to hear that you had a less than perfect experience. We will pass along this review to each department to ensure that problems like yours do not occur again. Cheers!",0
+Home Away from Home During House Remodrl - Our house in currently under construction and my family and I selected the Homewood Suites in North Austin as a safe haven during the madness. My entire family has settled in to the room and amenities - the meals and the service are fantastic. Claire operates the kitchen in the evenings and hosts several breakfast buffets in the mornings as... More,2
+"Something's Not Right Here - I'm a big HI Express fan and stayed at these hotels regularly during the years I traveled for business. Somethings not right with the HI Express of Pt Richey. First, the neighborhood has gone to hell since my parents moved there in the 80's. A walk just beyond the hotel parking lot put me face-to-face with no fewer than two... More",1
+"Sweet Surprise! - Having previously heard mixed comments on this funky little family-owned place, we were delighted to find it roomier than expected, comfy, with all basic amenities, plus some very welcome West Texas hospitality from extremely friendly staff. Since booking at the state park's motor court is next to impossible during the summer, this is now our go-to choice for staying in... More",2
+I don't recommend. - The room smelled musty and sink was located outside of the bathroom. We got better rooms for the same price. Very disappointed,0
+"Roaches. Rudeness. Regret. - This hotel is perfect for being close to everything, but that is all it is perfect for. We had a cockroach in our room the last night we stayed there, and thank god it was the last night. They clearly do not have a pest control contract that treats the place for roaches regularly enough. I could see the lights... More",0
+"Not the worst place I've stayed... Believe it or not - After a very busy day of Driving and a long Chiefs game down in Syracuse we made our way towards the border to get back home, Watertown, NY was the last stop, it was late, everything in town was booked solid, EVERYTHING... Even My hotels.com account wouldn't show results. We were referred to The Roadway Inn by the night shift... More",0
+Dirty AC-Worn out mattress - Hotel was quiet. Other than the AC that looked like it came out of a crack house and the worn out mattress and elevator it was fair. Does management ever check the rooms I like Hampton Inns yet I cannot stand dirty AC. Come on Hampton. You can do better than this. I checked in late and the staff was... More,0
+"Very clean, nice location, very modern facilities - Bad: It took a bit of time to get checked in. Good: Very clean, nice location, very modern facilities",2
+Mistake - Got room week at a time for work stayed 3 weeks couldn't get no one to clean room.they say they will but don't. Moved hotels a week later owners wife showed up at my job wanting money for damages to room 800.I didn't know what she was talking about she said she was calling the law.I said ok.she left and... More,0
+"Not your typical Hampton - The outside looks great, the inside not so much. Dirty stained carpet in the hallway. Dirty floor in the elevator. Bathroom not clean, long black hairs on the floor. Chairs in the dining area stained.",0
+Ripped off - The girlfriend and I decided to take a trip to Salem mass for Halloween and upon checking Expedia found this hotel listed as 103 for 2 nights with only 1 room left available. Shocked at this amazing deal we booked immediately. When we arrived and tried to check in we were informed that we owed 230. I was outraged and demanded to talk to a manager who wasn't there. We ended up settling to stay only 1 night which was over 100 and then make our way to Salem the next morning after having breakfast and find somewhere else. We wake up the next morning to find out there isn't even a free breakfast! Very unhappy with this stay and will never go to this hotel or the franchise again!!!!,0
+"Ruined our Weekend - We had reservation for a month. Day we check in, they tell us they forgot to charge us the holiday rate. They said it was a mistake on their part that the girl was in a hurry to leave the night we made the reservations. We had an email confirmation showing the amount, it still didn't matter. Suddenly instead of... More",0
+"Quick trip from Oregon - Hotel is undergoing renovation and lots is construction personnel inside the hotel. The carpet in the hallway was very tired from all of the foot and wheel barrow traffic. Im sure hoping that it will be replaced as part of the renovation. My stay was satisfactory, but couldve been nicer without all the work going on.",1
+stay in Boone - I thought the hotel was clean and comfortable. The woman at the front desk was very pleasant and helpful. We loved the shower,1
+Great location - Good location-room nice and near good places to eat.,1
+"We got sent away even though we had a reservation - We arrived and immediately got told we were at the wrong hotel. I pulled out my confirmation proving that we were not. The gentleman went in the backroom and, after much cursing, yelling, and get them out of my hotel we were told they were full and couldn't let us stay there. We felt genuinely concerned and left even though... More",0
+"Party Hotel - Its old, worn out and a bit dingy. Centrally located amongst a number of good bars and places to eat is the only reason I stay here. At least the sheets are always clean.",0
+"Decent But Unexceptional - The Hyatt Valencia, located near Magic Mountain in non-descript Santa Clarita is a dressed up basic hotel. Adding lots of marble flooring and mildly hip decor cannot disguise some neglect and oversights that lower end chains now provide. The ice machine was out on at least two floors the night I was there, and there are no electrical outlets near... More",1
+"Rooms were very clean. - Bad: Pounding noise at 3:00a,m, machinery of some type. Several in our party had turn down service and cookies-we did not. Good: Rooms were very clean. Check-in expedient.",0
+"Gotta Look to Find it, Average Hotel, Morning Service better than Evening Service - My wife and I rode our motorcycles thru a summer storm from Indiana to this hotel. Needless to say, once we arrived, we were tired, wet, and ready to get into a room. I had a reservation, along w/ a 50 best western (BW) gift card to use from a summer promotion. The desk clerk initially was not going to... More",1
+"Nice room - the room is very nice. It's very modern and a bit on the side of a luxurious room. there's a Keurig Coffee machine. The room is relatively small, but I would say this is norm for downtown Chicago. I'm paying maybe 170/night before taxes and fees.",2
+Disappointing - I chose this hotel which is one of the more expensive as I was travelling alone and it advertised two restaurants and close proximity to shopping. Not true! Restaurant was only open for breakfast and the food in the bar was woeful (same food offered for room service). - imagine processed burger cheese on French onion soup and you get... More,1
+Do not go to Liquid pool club - Me and my 3 girlfriends went here. Bouncer was extremely rude to my friend who had sunglasses on and accused her of being drunk and barely let her into the club even though she didn't have anything to drink the whole day. Eventually we got in and paid cover but the pool closed 2 hours early. We still had an... More,0
+No frills...absoluntely none. - Frightening. The only good thing about the hotel was the free parking and convenience to the French Quarter. High price for what they provided. Below par for even a budget hotel.,0
+"Most disgusting hotel I've ever stayed in - I've stayed at plenty of budget hotels. I've always said, I don't care if the furniture is run down, the decor is outdated, etc., as long as it is clean. This hotel has nothing going for it but location. I've included a few pictures so you can see what I mean. The shower is gross with lots of mold to... More",0
+"Lavender room! - We traveled to the area with 2 other couples to enjoy the beautiful weather and some strenuous day hikes. Only one main entrance and exit at the front lobby, the hotel consists of 3 floors configured in a big square with a nice palm courtyard in the middle including pool/jacuzzi's. All 3 of our rooms were cleanly decorated with different... More",2
+"Pretty good - This is a clean hotel.but the smell is not so good, the breakfast is ok.",1
+"Hotel was alright, but needs some help.... - We stayed at this hotel because it was in Boone (Iowa) and we had a visitation there and a funeral the next morning. It was clean, but we did have some issues. The smaller coffee pot (5 cup) was nice to have in the room, but it didn't work correctly. The bathroom was clean, but the tub had a really slow drain. There was a clock radio in the room, but it wasn't set to the correct time (a personal pet peeve) so I had to set it - and it was really difficult to figure out and then it was bolted down to the table with only about 3/4 leeway on the cord, so we also couldn't move it out a little bit to be able to see the time if either of us woke up during the night (again, a personal issue). However, the breakfast in the morning was really well stocked...basic continental breakfast foods with 2 waffle makers...so not very varied, but was good. Staff was in and out making certain that there was enough food out and cleaning off tables that had been used. If you need to stay in Boone, it would be alright - as long as that is all that you are expecting. Otherwise, I would suggest staying in Ames and driving over since it isn't all that far away.",0
+"Expectations set high, but no delivery - The location of this place is prime. The hotel condition, on average is nice. I found my room fantastic, with a kitchenette and living room. The elevators were old and confusing (only one went to the garage, but you could not call just that one and there were no stairs).Breakfast was average-- the scrambled eggs were really dry and so were the waffles/french toast.Some of the staff were kind and helpful, but many didn't seem to care and others seemed new. Maybe this location had a high influx of new front desk members at the time of my stay. There are two kiosks at the front desk, and a phone between. While I was checking in, the other kiosk was also occupied by a staff member assisting a customer, and another staff member was using the phone between to talk loudly to a service member about a customer who had not had their room cleaned in three days. This was concerning, distracting, and off-putting. This also distracted the lady helping me check in from doing her job.One night, we were awoken by a very loud banging noise coming from the room next to us close to midnight. The banging, accompanied by yelling, continued for several minutes. Worried and scared, I called the front desk, but the person who answered didn't seem to care about the situation and at first didn't offer a solution until I asked if there was nothing they could do, and they said they would send somebody up there again. The front desk staff member said the lady had been locked out by her partner who had deadbolted the door. By this point, the lady had been standing outside her room yelling and banging on the door for half an hour (by her account-- overheard when she yelled at her partner when he finally opened the door). I'm worried that the staff allowed this to continue for so long. What if the partner had been suffering a medical emergency, or had never opened the door Nobody followed up with us regarding this issue, which was disappointing. Had someone touched base in the morning and apologized for the inconvenience, I likely wouldn't be writing this review.Upon checkout, the front desk staff threw away a handwritten not eaddressed to me as a guest of the company whose conference I was attending because my partner was performing the checkout. Overall, I was really let down by my stay here. The rooms are so nice and the location is great. I thought the Hyatt brand could be trusted with providing a great, seamless customer experience, but it didn't seem like they cared.Hello and thank you for taking the time to share your experiences at our hotel with us. First, I offer my sincere apologies for the poor care shown to you by my team. We are in the process of training several new additions to our staff but this does not excuse the lack of professionalism and lack of interest in resolving your concerns promptly and with care. Please know that I have addressed your concerns with my team so that we can continue to improve our quality of care. If I can be of any additional assistance, please contact me directly.",0
+"Nice but overpriced - While this is a very nice hotel I can't say that it is better than others in the area charging a lower price. Considering how much they charge you'd think they at least would offer a continental breakfast. Breakfast here is 10Thank you for your feedback, we do offer a Hilton Honors program,you are awarded points for each stay that offers great perks throughout the year, please consider signing up.",1
+"Birthday weekend with friends - I can't begin to describe how incredible this hotel is!! Service was beyond my expectations. Their devotion to 100 satisfaction was evident everywhere we went from the bar, the pool, room service, check-in/check-out, and valet. I am proud that my city has such a hotel to represent!!! I most definitely will return!",2
+Amazing water views of Mission Bay - The Dana is a vast property with tremendous views of mission bay. Located right on the bay front with excellent water views. Watersports on site. 2 big pools and 2 hot tubs. They have kids movies in the swimming pool area on certain nights. Cons: - Small bathroom / toilet - Small sink - tiny and located outside the bathroom.,2
+"Newly renovated - The room was newly renovated and nice. The staff was helpful and pleasant. Morning breakfast selections cereal, toast, bagels, muffins, eggs, waffles, potatoes O'Brian. Coffee, o.j., milk, tea, hot coco.",2
+"Just O.K. - Located very close to SLO Performing Arts Center which was very convenient. Room was clean and appointments were ok. Check in was a bit strange, no towels pool / Jacuzzi area, lots of traffic noise from HWY 101. The price seemed high for the accommodations, and we were given a room adjacent to the elevator, which made for more... More",1
+Aria - In my view Aria is the best resort to stay at in Las Vegas. Rooms are amazing. The beds and pillows are fabulous. They have the best restaurants too. Check-in is always quick and the employees are always very nice.,2
+"Great location. - Beautiful part of Denver. Easy access to freeways and so, to other parts of town. Nice choice of restaurants, and grocery stores. Enjoyed having a room with a kitchenette. Mostly appreciated the friendly and helpful staff. Easy five stars all around for this property.",2
+"Unsafe stay - Not happy because when I got there this was like the umpteenth time that I made a reservation through Hotels.com and not get what I reserved!!!. Makes me want to never use Hotels.com again. The room was run down, snags in the carpet, snags in the towels and sheets. And what made it worse was the side door stayed unlocked all night, drug activity in the parking lot, and there were no cameras in the stairwell from the side door....anybody could have come into the hotel and no one would see it. Very unpleasant stay and unsafe. Will not stay there ever again.",0
+The worst experience ever!!! - Do not stay here!!! THIS IS THE WORST! I had a horrible experience. The hotel is smells like fish. Their is a swamp located outside the door that you enter your room. Management does not call you back when you have problems. I had to call the corporate office in order to get a call back from them.The tub got... More,0
+"clean hotel near to airport and shopping - My sister and I stayed only for one night. The room was clean and the beds were comfortable. The breakfast was appreciated because we had a 8:15am pick up to the airport, there wasn't anytime for us to go out for breakfast. The clerk called and reminded us of our pick up time",1
+"HOJO - Good for the price. The handle on sink popped off when we first arrived, but they fixed it promptly. Staff all had smiles and were very helpful.",1
+Pittsburg stay - No heat. One bathroom light out. Desk clerks helpful,2
+"Good price, free parking! - We stayed at the Comfort Inn Ballston at the end of March 2016 and we chose this particular hotel because it was within walking distance of the metro and had free parking. We stayed for 2 nights and would absolutely stay there again. Our room and bathroom were very clean and comfortable. I really cant say much negative about our... More",2
+"Great location, view and beach access but... - Great location, views, ammenities but hotel was not clean, older hotel, room small, elevator slow, staff not that friendly, tv didnt work till we got it fixed, AC did not work well.",1
+"swim conference - We attended a swim conference at the University for three days. This our first visit to the Dunkirk, Fredonia area. We enjoyed the stay and the closeness of the motel to our destination. The area around the campus is beautiful. We found great places to eat.",1
+"King's Crown is a Bit Off - The front desk receptionist was very nice and helpful I think this was the strongest point of the hotel . I was told ahead I would have a corner room on the third floor , it did not look anything g like the photographs and was given the second floor . The view was a pipe out the window .... More",0
+"Worst hotel I have ever stayed in - Dreadful place to stay. Beyond belief that they can charge such an exorbitant rate for such inferior accommodation. We arrived late after an exhausting journey and just needed some sleep. Some hope. Dirty room, did not want to walk round without shoes on. Could not bring ourselves to sit on the sofa. Curtains were hanging off the tracks so barely... More",0
+"Mold, mildew, dirty and general lack of care - I took my family for a fun filled 4th of July weekend at Disney and we ended up very ill due to mold allergies. The bathroom had extensive mold under the wallpaper and in the grout in the tub. Both my wife and I have allergies to mold and we became very ill and spent the day in bed sick... More",0
+Basic room - Basic room. Staff was nice and helpful. No lock on bathroom door. No hair dryer. Mini fridge in room clicked loudly and had to unplug to sleep. Denny's in parking lot which I originally counted as a plus attracted people leaving clubs at 2 am making the parking lot very noisy on Saturday night. AC worked well.,1
+Excellent!! - We arrived early and we hadn't slept. Our room wasn't ready. They finally gave us a room just to sleep in until our room was ready. Thank You!!!! Staff was friendly. Pool was clean and had a nice view with a breeze. Will definitely be back!! I've stayed in many hotels in New Orleans. This one is my favorite.,2
+Okay Hotel close to the Inner Harbor - For the most part we enjoyed our stay. We thought our room was much bigger as thats how it seemed advertised online and we also thought the lobby area would be bigger. We got stuck on the elevator had to pull the doors open ourselves to exit the elevator on the morning after our first nights stay. The staff was not very communicative about the elevator issues and did not really provide any real direction about updates /or ways to return to our rooms using another means other than the elevator.,1
+"Napa wine tastings - Spent 3 nights at the BW Pluss Inn at the Vines, located just outside of downtown Napa. Perfect location for what we needed. Recommend using Uber for transportation, so easy and fast. It appeared that there was plenty of parking available in the downtown area, but we preferred to walk and enjoy.TwinCityGrl - Thank you for taking the time to review our property. We are conveniently only 1 mile from Downtown Napa, so a quick cab ride away and you're in the heart of everything. We hope you come and see us again soon.",1
+"Noisy on the weekends - The location of this hotel was amazing and the price was right. Unfortunately, it was a weekend and the hotel was hosting a wedding. As a result, it was very loud. I was assured by the staff that it would end around 10:30, but the party was yelling and slamming doors until at least 11:30. There was a note in my room to respect quiet time from 10p-6a, but I guess that applied only to me. I had an early morning event to attend, so I wouldn't recommend staying here on a weekend if you intend to get any rest. Also, my room had a shared bath, which was very poorly treated by whomever else was sharing it. Be advised that sometimes other guests might not be as civilized as you are.",1
+"Good location - The hotel is in a good location and works well for families with the kitchen set-up. Noisy on a Saturday night after events/parties,etc.",1
+"Not bad, with improvements under way - Lots of activity under way to improve the hotel. They have some new eating places coming in soon. The new Game Place sports bar had great food and drinks. The bartender Angela was friendly and helpful.Rooms are spacious and quiet. Beds were comfortable when you are finally ready to crash. My room was clean and no complaints about maid service,I used the shuttle service to return to the airport and this was a nice savings over a cab or rental car.Downside / upside is that this is a LONG way from the strip. You can walk to a few places. A few gold courses are next door, with Angel Park and Badlands on either side. I would not want to stay here more than two nights without a car to get out more.The players club had ZERO points gifts except in small or medium sizes. How is that possible. F minus. Many employees were friendly and helpful. Room rates were very reasonable compared to the Strip.",1
+Good place to stay - Right on the beach and close to the shops. not to far from all the bars and grill off the boardwalk . the guest service was great. Yolanda the office person was very nice and sweet. will deff stay here again next year.,2
+"About what I expected in this price range. - The hearty breakfast was very good, Eggs, Waffles, cereals, jucies, danish, fruit, etc. any thing you want. The room was average but clean.",2
+"Friendly owner - Small, lackluster, local owned motel literally next door to the Wall Drug and other shops and eateries on Main Street. We stayed here after spending the morning and part of the afternoon in the Badlands. It was very convenient and easy to find, however, don't expect any amenities. Our room was extremely small, old tube 20 TV that sat on... More",1
+Great Place to Relax - Very new. Very clean. I recommend staying there if visiting Baltimore or the surrounding area. It was a 10-15 minute drive to Baltimore from the hotel. Great price per night. The neighborhood is all hotels with a Wendy's and Bob Evans near by. I'll stay here next time I'm in the area.,2
+very old place - It was okay bed bed was soft pillows were hard the toilet seat was small. The interior was 1950s era and in dis repair. Has no services no Wifi or breakfast served. Super 8 in Peru is much better at least they give you something to eat in the morning. If you need a cheap place to stay this place... More,0
+"To be honest... - This is a pet friendly hotel. Having said that, it smells like a pet friendly hotel that does not get a thorough cleaning after a dog has been sick. We were booked into our first room which smelled like a mixture of beef jerky and vomit. Our second room was a little better, but we still had to go buy several candles to make the room habitable. The carpet was sticky, and the sheets were full of holes. The bathtub looked like someone took a blowtorch to a corner. The carpet in the halls is in a severe need of cleaning. Many spots and traffic patterns. The breakfast was good if you like lots of carbs. I came away feeling gross and dirty even after a shower.",0
+Best place to stay in Chicago - Bad: Wine cooler too noisy. Good: Best staff and we have traveled the world. Kudos to front desk Jeff ....and Princes Kudos to TJ doorman LOVED our surprise suite Loved views and the luxury,2
+"No Complaints - We decided Saturday morning to go to A.C. for the night (from North Jersey)... looked online for a hotel that was reasonably close to boardwalk and casinos and priced below saturday night casino rates... this hotel fit that criteria... 2 blocks from boardwalk... essentially between resorts and ballys... good location (although other reviews are right about strip bars on street between boardwalk and hotel)... hotel is older and no frills - but clean, comfortable (air conditioner in our 4th floor room worked great), and certainly adequate... i would certainly recommend this hotel as a reasonably priced place to spend an overnight",1
+No elevator - The room was really tiny but clean and there was no elevator to second floor. That was very inconvenient for us as we had a lot of luggage. And the unkind front desk lady was not helpful at all. Too pricey for what you get.,1
+"location and staff were great! Room, not so much. Trash... - location and staff were great! Room, not so much. Trash wasnt emptied, hair in tub and top comforter on one bed didnt look to clean. Price and location were main reason for chosing this place -again staff and breakfast were nice",0
+Vacation trip going home - The room was very clean and newly remodeled. The staff was pleasant. The only problem we had was the doors do not fit right and the slamming of the doors on the 4th floor was extremely loud. We have stayed at a lot of Hampton Inns and never experienced this problem with the room exit door.,1
+CEO - Intuitive and Friendly staff. Hotel was clean and well managed. Early check in was made available and each item on my profile was provided upon entering my room. The continental breakfasts were amazing!,2
+disappointed - we were assigned a room that had a partially disrobed male guest allready occupying the room when we opened the door. we were then assigned a different room that had industrial noise from outside off and on thru-out the night.this was not the peaceful/restful night we expected.,1
+"Pretty nice hotel in a good location - This is a funky, refurbished, older Tahoe hotel that is in a good location. It's right on Stateline, across from Harvey's, and walking distance to the beach. The beer garden on site is great, with about 10 on tap, and others in bottles, and happy hour every day! A nice place to just hang out. The room had a comfy... More",1
+"Wouldn't stay again - Staff was pleasant. Breakfast was a little better than average. They had waffles, eggs,sausage, fruit and the usual pastries. Our room was old, smelled of cigarette smoke. Water damage, loose fixtures in the bathroom. Was supposed to stay 4 nights but found better accommodations after 2.",0
+"No food and possible bed bugs... - We were there to just stop for a night on our way to the outer banks... although I will admit that our drive down was horrible, so we may have been more sensitive than normal, but this place had zero options for food or drinks. In addition, we were going to have our son just sleep on the floor, but my husband saw bugs all over the side wall... For the upcharged price, this is a no go in future. Will sleep in car next time and save 200",1
+"The bed was comfortable. - Bad: Room was dingy and not well maintained. Paint job was messy, wallpaper was bubbled. Bathroom sink and shower were dirty and old. Good: The bed was comfortable.",2
+Worth a stay. - Three fire alarms over 2 nights was unusual for this hotel. Try the mocha machine in the breakfast area.,1
+nice hotel. close to beach. - nice hotel. super friendly staff. close to beach. great breakfast. nice pool and game room. perfect for families. great value.,1
+We had a great time! - The Mills is located with in walking distance of all of the historic district . My wife and I really enjoyed being able to walk to our dinner dates and see the sites all around us. Thanks do much!,2
+Business stay - Make sure you do not get a room with a generator and Air con units directly outside of the windows. Very noisy and low occupancy the night I checked in. The hotel should be aware of this and take action not to give to guests when occupancy is low,1
+Nice location near the airport. - Everything I needed was provided in a nice comfortable room.,2
+hotel stay - Hotel was easy to locate and very clean. Bed was not comfortable.,2
+The two bedroom suite was not suitable for two couples - We were originally told that the room we booked ( the 2 BR suite above the office) had 1 1/2 bathrooms - no - it had one bathroom and it was an on suite to one of the bedrooms. This made it very award for two couples sharing the suite. In fact the couple using the large open concept room... More,1
+"""Quality"" Inn - Awkward and inefficient front desk staff. Worst check in I've experienced. Hotel is dirty and room smelt like a wet dog. Fire alarm cords hanging from ceiling (with no alarm) and plastic cup secured over fire sprinkler.",0
+"Not going back anytime soon..... - We checked in at 6 pm, 3 hours after check in time of 3pm. Our room wasn't ready and housekeeping staff could be seen standing outside smoking. Granted I was given a 15 discount however, I would have happily paid another 50 per night to not be in that neighborhood. Employees smoking at the door to the lobby, the smell of weed in the hallway, a fight in the parking lot, literally people walking in off the street for the continental breakfast and asking us to use our cell phones, our room was 54 degrees upon entering.... I could go on and on, but won't. Needless to say I would never stay at this hotel or recommend it to anyone. Our friends chose this hotel because it was pet friendly. And they would hang out in our room because theirs reeked. Regardless of how much Lysol of ours they used, it smelled. On a scale of 1-10 it was a 1.",0
+"Great getaway - We've stayed here a few times and love it. The location can't be beat, it's within easy walking distance of down town. Many good restaurants nearby. The staff is super, the hotel is clean and well managed. The lobby is always lively, lots going on, a very up-beat place. Nice bar in the lobby where you can also get snacks.",2
+Close to Coliseum - The temperature in the room was inconsistent. It was either to hot or to cold. The unit did not maintain the temperature I selected which was really uncomfortable at night while trying to sleep. The fabric shower curtain was dirty. It had stains and what appeared to be dried up shampoo with hair.,0
+"Awful stay!! - I booked this room for one of my drivers and am appalled at what she reported back to me. The first room had a broken tv that wasn't even connected to the electric/cable. So as not to be blamed for the damage she requested a new room. She was given keys to another room and as she entered the room, somebody was already sleeping in it!! She apologized and went back to the front desk to request a 3rd room. She refused to go to the room without the agent going first to make sure everything was ok with it. The agent complied and came back and issued her the key. Everything seemed ok till she went in the restroom and found the toilet full of what should have flushed away! She called the front desk and reported it but nothing was done about it. This is no way to run a railroad and I won't put any of my drivers there again!!",0
+"Really Gone Downhill - I stayed here a few years back, and it was pretty nice. Not fancy, but overall very good. Wow, what a difference a couple of years makes. Must have new management or something. First off, the cable was out (all but 1 channel). Not a huge deal for me, but was told other rooms had cable, so I switched. The... More",0
+"WORST... HOTEL... EVER!!!! - Save your money- this was the worst hotel in which I have EVER stayed!!! We should have just turned around and left when we pulled into the hotel parking lot and saw a police cruiser sitting out front. The hotel stay went downhill from there. The side lot of the hotel is poorly lit and we did not feel safe parking there. There were ants in the shower, the linens were ripped, and the window had a 1/2 inch of dirt on the sill. Supplies to make a cup of coffee were in the room, but there was no coffee maker. We called the front desk to arrange for shuttle to the casino and were told it would be a 20 minute wait. After 30 minutes, we walked out to the front desk to find out how much longer it would be. The staff informed us that they had forgotten to put us on the list for the shuttle... we would have been waiting forever!! I plugged my cellphone in to charge overnight, and awoke to find that it had not charged at all... the outlet had no power supply.",0
+One night stay - We stayed only 1 night having a very late flight. The staff was extremely helpful. Our room was very nice and comfortable. Breakfast was really good. Lots of free parking. Great location. Would stay again.,2
+"NO STAFF - I stayed at this Hilton Garden Inn May 6- May 8 and this Hotel was very under staffed, the location was excellent and the service was okay, would have been better if they had more housekeepers to taker care of customer needs. I liked Cafe they had but other then that the customer service was not that of a 4.3... More",1
+"Not so pleasant/average - Stayed Sun-Tuesday, lower rates than their usual which can really be pricey.Last time we stayed in this place was 2 years ago, in a 2 bedroom with loft, this time, just the 2 bedroom.very spacious for family of 6, I love the 4 season lanai best with jacuzzi, and great view of th lake.overall the room is clean. The spoiler... More",1
+"Marginal - Im not sure if Ill be other reviewers are used to sleeping in tents, because I dont understand why it would be so great about this place. It has a feeling of age about it, like it was built 30 years ago and trying to look modern but failing.While Ive stayed in the worse hotel rooms, theres certainly nothing distinctive for attractive about this place. Frankly, my wife and I were thinking that we wouldve been better off just trying to sleep at the airport terminal then spend the night here.Thank you for taking the time to provide us feedback about your stay! I am sorry that you were not impressed with our facilities. We just had our exterior renovated in April 2018 and we look forward to getting an interior refresh soon. We like to think that so many of our guests give us great reviews because of our exemplary service. If your travels ever bring you to Atlanta again, we would love to have you back as our guest.Warm Regards,Justina H.General Manager",1
+Great location lousy service - The hotel is new and the rooms are very nice BUTthe waiting time for the elevator in the morning can be up to 20 minthe Que for breakfast is so long and you cant even get a seatno poolrooftop is closed in winterthe free shuttle bus... you need to wait from 30-45 min for 5 min drive and 15 min walkhouse keeping do very little - room was not cleaned as expected when you call the reception it takes 5-10 min to be answered,0
+"You get what you pay for, sometimes less... - My family travelled to Anaheim for the winter break 2014. Now I know we only paid an average of 119 per night and i do not expect luxury at this price but I do expect things to work and the room to be clean. The room was gross. The outlets were falling out of the walls. They obviously do not... More",0
+"Suffice - Well, I'm stayed in much better motels and some worse, though I made do with this one. First off they put me in a room that had not been serviced since the last guest. Walked in and like wow, is someone in here! Obviously they were long gone but not a good feeling. Called the front desk and they put me in another room. My new room seemed clean, though motel in general is a little run down. Motel itself is actually 3 separate buildings and I was in the south one. Area is fine and I felt safe walking around outside at night. Couple of real good honky tonks right next door (recommend Nashville Palace), though down side if you want peace and quiet you won't get it until they close up at around 2am. The outside pool is across the parking lot right up beside a Bar and Grill (Scoreboard - another fine honky tonk), though not like I was going to partake in outside pool in January anyway though is strange where the pool is located. By far the best about this motel is the location. Everything you need is within walking distance. All in all it was okay though not sure I would take family to stay there, though good for just me and would stay there again. All depends on your level of expectations, if they are low to average, you should be fine, if high, go somewhere else. Get what you pay for.",0
+"Awful!!!! Stinky!!! Old Dirty!!!! - This hotel, The Colorado Bell, is so bad. It desperately needs to be renovated and cleaned. I cannot even begin to say how bad, dirty, old and smelly it was. We just stayed there this last weekend. I felt like I had to hold my breath and did not want to touch any of the walls in the hallway walking... More",0
+Business - Registered for a two nights. Clerk got confused and scheduled one night. I had to leave a business meeting to schedule another night stay. Re-checked in when I returned.,2
+"Noisy hotel - I stayed at the hotel three nights. I was very disappointed by the level of noise at night. The doors were EXTREMLY loud. I could not get to sleep my second night there because I heard doors shut the entire night. I was on the 25th floor. In addition to the noise, the hotel somehow lost my reservation in their system and I had to escalate the issue all the way up to management to get it resolved. It wasn't easy. I will never stay at a Club Quarters hotel again.",0
+"Great Staff, but Terrible Money Management. Stay at the Hotel on Main Street. - I booked two nights at the Inn through Expedia however, I was incorrectly charged to my personal card. If this issue had been resolved in a timely fashion, it wouldn't have been a deal breaker however, after the refund of the mistaken charge, I was once again charged on the 29th of December, a full 10 days after I stayed... More",0
+Victorian Ambiance - Really enjoyed our stay and would highly recommend it to just about anyone. Loved the old Victorian ambiance and decor. The location was prime for us - we walked everywhere. Downsides are parking - had to park in the Commons garage but pretty walk back as long as it's not raining or snowing. And I really got the impression that a more traditional American bfast would be served but it was more like what you get at a chain hotel.,1
+"This is what luxury is - This hotel almost makes me feel like I'm a king. When I address any issues, they get it fix right away. The location of this hotel is perfect. Concierge is very helpful. You can't go wrong with this hotel for sureDear Matthew S, We are humbled by your complimentary review of your recent stay at our hotel. Thank you for allowing us to provide you with superior and thoughtful service and most importantly, we thank you for making us your new favorite hotel.Sincerely,Octavia MargineanHotel Manager",2
+Just ok - Not bad for the price. Some highway noise. Guest can not come to your room without you coming to down to get them.,1
+"Nice hotel but difficult - Nice hotel but difficult to walk to restaurants. Only Red Lobster, McDonalds Wendy's in area that were known. Staff was very helpful rooms were clean.",2
+"Scruffy But Clean - We decided to try the Americana Hotel for a night. Pluses: clean room, comfortable bed, nice TV with lots of cable. Breakfast (free) was pretty thin: donuts/bagels, oatmeal or cereal. The room was much cheaper than anything else available, and there was lots of parking- for free! Most hotels charge 28/night for parking, so this is another big cost plus.... More",0
+"Nothing like other Disney Resorts - First off, the buses to parks were awful!! We waited 2 different morning over 45 mins for a bus and even missed a breakfast character breakfast!! We stayed near the Carriage house(the main lobby) which was very convenient but with limits on beverages for free cups it just wasn't worth it to use. NO juice or milk!!! We had children... More",1
+awesome place to stay very clean and awesome staff - My housekeeper Tonya Johnson cleaned my room very well and was also very friendly and made sure i had everything i need for my stay. in would suggest this Best Western to anyone that wants a nice room at a good rate with great staff,2
+"Don't stay Atlantic City NJ - Best Western on Pacific Ave Atlantic City NJ was dirty, bad section of town, in fear of our families safety. Never again, I always stay at Best Westerns , never a problem, but stay away from this one.",0
+"Pro: Cheap Con: everything else - Bad: The parking garage is so hard to find. I passed it at least two times trying to find it. You also can't self park, which is a hassle coming back from being out and about. You have to rush to gather all of your belongings, souvenirs, etc, because the entry bay to the garage will hold two cars at most. You can't dilly dally. Hope that makes sense. Only paid WiFi,which was a big bummer. The express snack bar/grill staff were very unfriendly. Every time I went to the buffet, the line to be seated was always sooo long. I never did end up eating there for that reason. Good: Near all of the Fremont Street Experience stuff.",0
+Poor Quality - This hotel is not up to my standards. The heating/cooling system was extremely loud and woke me up several times during the night. The hotel reception desk clerk was not helpful at all. The quality of food items for the breakfast buffet were very limited and not very good.,0
+"Disappointed - We we checked into the hotel, the lady was not very friendly and seemed to be lacking some customer service training. We had to let the water run for, at leas,t 5 minutes before taking a warm (not hot) shower. Also,the t.v. reception kept going in and out. The hotel was not kid/family friendly at all. The only restaurant available for breakfast was a ""sports bar"" that either sat 2 or 6 people and all the tables were the pub style which does not work very well for a 1 and 3 year old. The only option the staff gave us was to eat at another hotel restaurant.",0
+The stay at charles mark hotel was comfortable. Affordable and in a great location. - Bad: I didn't like the siE of the rooms cozy but to small. Good: I liked the comfort of a small room the location and the staff that was working there,2
+The website for the hotel said you can be 18 to stay... - The website for the hotel said you can be 18 to stay however when my friends and I arrived we were told that since we were not 21 we could not stay and after 30 minutes of speaking with my mother and nearly working out a solution so my friends and I could stay we were eventually told that unless... More,0
+"Likable hotel close to downtown - My wife and I staid here for ten nights. Check-in was fast, friendly and informative. Our studio suite was renovated not too long ago. Everything was clean and comfortable, yet nothing special compared with other hotels of this brand. During our stay we only experienced minor flaws mainly with breakfast and the exercise room. We addressed the issues with the... More",2
+Ok - Ok experience nothing special except when the power went out in the morning and stayed out for a few minutes.,1
+Good But Not Great - My fianc and I stayed here this past weekend while in town visiting her family. We booked one of the jacuzzi suites. It was clean and decent sized but there was only one small window in the whole suite which overlooked the roof of the entryway. The website says that their pool will be remodeled in July (2016) and that's... More,1
+"Horrible - Location not too bad. Close to lots of restaurant. There were blood on the sheets, I informed the front desk and they didn't even come to change it.",0
+Great conference stay - Better with more extras like breakfast. Preferred place to sleep for conference.,2
+Old world charm - Travelling via Portland we decided to stay at the Benson as 'somewhere different' from the usual run of chain hotels. We were enchanted by the old world charm of this 100-year old restored hostelry and the delightful ambience of another era free from the rush and stress of the modern world. The hotel itself has been beautifully restored. It is... More,2
+"Good for the airport - The motel is apparently very popular with cruise and airport travellers thus the staff quite often struggle with crowds queuing at a time. In which they do their best to make all the guests feel comfortable. However, sometimes it is simply impossible. So whenever you want to ask anything at the office it is better to call than to wait... More",1
+"Good value for money - The towels were soft, pillows somewhat firm but there was a musty smell in the room. The breakfast was ok, eggs and bacon sub par. Its good vale for money and conveniently located.",1
+"Great stay - We stayed here on a Saturday before a Steelers game. The hotel was easy to find, and had an onsite parking garage (a little pricey, but it's pretty on par with other places in the city, and I liked that it was on site and underground). The rooms were nice, clean, and comfortable. Nothing fancy, but had everything you could... More",2
+"Renovation needed badly - This hotel needed to be renovated 5 years ago. It is very tired and kept poorly. Mildew in corners of tub, poor bath amenties and so so cleaning of rooms. The high speed internet that they charge you 9.95 for is a total joke - super slow and almost unusable. As a business traveler, I would never stay here again.",0
+Great location and customer service - The hotel is located within walking distance from the main street of the island which is right on the beach. The island experience should not be missed! You won't believe you are in the United States. The hotel rooms are pretty good and clean. Everyone is extremely nice and the owner even drove us to the ferry boat! There are... More,2
+"Rehearsal Dinner/Reception - I have told the Westin I am going to leave honest feedback on my experience and will do so. First, the hotel is beautiful. Guests commented on the amazing and historic beauty it had to offer. Rooms are a bit pricey, but comparable to other hotels in downtown Greenville. In fact,... Read More rooms in the room block here were cheaper than what other hotels were going to offer in blocks. The complimentary night for the wedding was an added plus. We had our reception in the Gold Ballroom and that, too, was a great location site. It was stunning and if you want a reception in a ballroom, I wouldn't have anything negative to say about it. I caution you if you plan on solely relying on the hotel's event planner. While she sets up everything for you (or instructs the staff, I'm not entirely sure), I still had a day of coordinator and do not regret that choice one bit. My DOC had to fix the centerpieces since they did not match the pictures provided. Also, my DOC was present through the ENTIRE reception. The hotel's planner typically does not stay until the end of the reception and also was not there Sunday during our departure to help us locate some of our items. The hotel's planner is not consistently present during the reception, especially if there is another wedding or event in the hotel. She is present only here and there, but not consistently. We had an issue with our champagne toast and had to send my DOC to try to locate the hotel's planner or anyone to help. Overall, the hotel's planner was useful in organizing the details, planning food, etc. She ensured the timeline generally flowed and we got to where we needed to be. At times, communication was hard and responses to questions were delayed. The overall package price, in my opinion, was helpful. Next, we had issues with the clean up of the event, which is part of the package. The staff told my DOC they were not going to pack up the reception decor, which resulted in my DOC, father, and several groomsmen spending an hour or two packing up the items and then carrying them to my father's room. As the hotel planner was not there at the end of the reception, there was no one to talk to about what was happening. Needless to say, the end result was a DOC I needed to compensate for time outside our contract and a not very pleased Father of the Bride. After some pressing to the Westin, compensation was given for this. I can at least give them credit for rectifying a wrong though it did take some pushing. For reception food, it was fantastic. We had many compliments on the steak, sides, etc. The staff was attentive and the bar service was quick. My father had lots of positive things to say about the staff and especially liked Eric. Eric is a jack of all trades - he was the bartender at the rehearsal, bell hop at various points, waiter at the reception, van driver on Sunday. If you have Eric doing anything, you are in good hands. We also had a fantastic server, JJ, at the wedding - we loved her, too. The Westin suggested doing wine passing during dinner and closing the bar as a cost saver. In the end, this was more expensive than simply doing another hour for the open bar. You are charged taxes, gratuity, and services fees for this hour though the contract states this is part of the package; this was an issue and I'm still not in agreement that it was right since it was never mentioned. Think twice about this option. Most of our decor was returned - a few items were missing.",1
+"Great location for Funkfest - Hotel is nice, clean....bathroom vent was extremely loud annoying and patio door was very hard to open and unlock. But overall, stay was good!",1
+"Poor Customer Service - I booked online Feb 8th for Saturday, April 9th. I got my confirmation email and put it in my travel folder. On Feb 10th I noticed a reservation in my computer calendar for Feb 9th not April 9th. After calling BW customer service they suggest I call the hotel directly because there was nothing they could do. I called and... More",0
+"Never again !! - We would have left this hotel immediately, except that it was very late at night, and we just wanted to get a few hours of sleep. We were in room 219. The floors of our room, although probably on a concrete slab, were shaky when someone walked on it. This is the first time I've felt I needed to check... More",0
+Our Stay - Manger..Rachel very nice..water pressure in toilet bowl. .u have to wait a long time. .to flush. .bathroom floor dirty. .I clean it! our view looking out bedroom window..was a meter of some kind..breakfast was nice! !.Building needs good panting out side. .It was quite. .Close too the stores nice. ..I would stay again..,1
+It was overpriced. - Bad: Size of room. Good: Leaving,0
+Clean Room. - Clean room. No frills.,0
+"Comfortable hotel near the beach - Had a really nice stay at hotel renew. Was close to the beach near to where they have a concrete break to stop the waves crashing, so would be good for young families. The bed was really comfy. Only a couple of negatives, the room we were in had a window in the bathroom, and a frosted glass door to the bathroom. This meant light streamed in through the window and door in the morning. Also there wasn't much for breakfast if you are trying to avoid sugar and there wasn't a lot of space.Aloha!!!Mahalo nui loa (thank you very much) for choosing to stay with us and for providing valuable feedback of your experience. Were glad you enjoyed our close proximity to our famous Kuhio Beach, restaurants, shopping outlets, and tourist attractions We are dedicated to touch all we encounter with integrity and the gracious spirit of Aloha as we fulfill the dreams of our guest. Overall we hope you had a positive experience on Oahu, and enjoy all the adventure our island has to offer. If your travels bring you back to Waikiki, we would be delighted to host you again. Mahalo,Thomas Harris Jr. General Manager",2
+"Best Western Plus, Lockport, NY - We used this hotel for a visit with family nearby. The hotel was clean and employees friendly. They had us on second floor, upon arrival I asked for first floor and they made it possible. At four in five in the morning, check out was a little slow. Only bad thing I can really say about this hotel is, that... More",1
+"Nice enough, but missing a crucial element for business travelers - Rooms are clean. Staff is great. The Mix appetizers are quite good. Really nothing negative EXCEPT that their internet speed is capped at 2 Mbps DL and less than 1 Mbps UL, which is inadequate for anyone on business expecting to upload or download anything. There is no high speed option available, even at a premium. This aspect caused me... More",0
+"Would Return - This Hotel was much better than expected after reading some of the negative reviews here. I was incredibly pleased with the room, the staff, and the location. The room was fairly modern with 2 perfect double beds. The bathroom and shower were perfect. The Hotel is a 5 minute drive to downtown Napa and about 10-15 minutes to the Silverado Trail. The hotel provided breakfast coupons to Denny's which is directly next door and was perfect for us - I had a healthy egg-white and fruit breakfast while my travel companions gorged themselves on Denny's Grand Slam. I would definitely return here for its cleanliness, staff, and proximity to everywhere I wanted to be.I am glad we surpassed your expectations. We pride ourselves on our clean well appointed rooms and our customer service. Thanks for the review and we will see you on your next visit.",2
+"Bad experience - We stayed here after a long day of travel. I booked through a 3rd party on my phone, then went out to dinner in Savannah, drove the distance to Kingland, and checked in late. So, we checked in late after a very long day of travel. Because we were checking in that late, I actually called to make sure they... More",0
+Four night stay - Entire staff was both accommodating and extreemly pleasant. Room was very clean and quiet. I recommend this hotel and plan to stay there when I visit Atlanta later in the new year. The only thing that could be improve upon is to serve a full breakfast buffet YUM!I want to thank you for taking the time to post a review of your stay. It is pleasing to know you were well accommodated by our staff and that you would recommend our hotel. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.,2
+"Who Maid the Bed - Stayed at the Suncoast for a week in Feb. 2003. A big, impressive building but understand that it is about a good 20 minute drive on expressways to get to the strip. You will be at the extreme northwest section of the Las Vegas area making it time consuming to get to other parts of the city, but from what we saw this is probably the nicest area in greater Las Vegas (shopping, golf courses, restaurants). Good amenities at the Suncoast, the restaurants in the casino were all great and a good value. Bowling center, movie theatre, nice pool/spa area. Our only reservations concerned the (standard) room we had. The bed had unfitted sheets and mattress pad that just slid all over the mattress and bunched up. The first three nights whoever made the bed left the sheets a foot short at the bottom so that our feet were on the mattress pad. The carpeting looked a bit trafficked. Still, our overall experience was good.",1
+"Nice hotel right next to Space Needle!! - Hotel is situated right next to space needle (major attraction in Seattle downtown). Across the street there is the space needle, the Chihuly gardens, the EMP, and the Seattle center, a lovely park with an amazing playground. Breakfast in hotel was complimentary and was good considering a budget hotel (3 star). The courteous and always willing to serve staff and Chef played a big role. Free 24 hr shuttle within a mile of hotel but sometime wait time is high if you are in downtown markets.Well worth it in Seattle!Devendra G,Thank you for choosing to stay at Hyatt House during your recent trip to Seattle and for taking the time to share your experience on TripAdvisor. We are thrilled to hear that you created wonderful memories throughout Seattle and utilized the amenities within our beautiful new hotel. I will pass on your kind words to the staff, they will all be bursting with excitement knowing they made a difference. We are always trying to leave our guests with lasting memorable experiences. Please let us know when you plan on returning to Seattle as we would love to you welcome you as our guest again!Sarah Junge",2
+"OK but don't believe ""view"" claims - Room not as promised on Hotels.com! Supposed to be a view of river instead we got View of Parking lot and back of Hotel...kept it as a running joke for rest of trip. Called the desk and they said they just didn't have any other rooms. Otherwise Hotel is well maintained. Cost 15 for self parking..not bad for a city downtown I suppose. Certainly a good bed, clean rooms, efficient elevators etc.,quiet, friendly staff",1
+"Rewards Points - When we checked in, we were told about rewards points. When I reviewed my Wyndham Rewards member number, it is zero. If possible, we do stay at your facility, mainly because of the location being very close to family.",1
+"Uncomfortabe stay - This hotel has accomodate some custormers with too noizy in the later night and has no isolation of noizy. The narrow room is poor to install the old air condition, but charge average 70 dollar per day.",0
+"Nice room - housekeeping issues - We stayed a week while visiting Disney. We had a one bedroom in the Grandstand area. The room size was fine. King bed was comfortable. The pillows were not as comfortable. There was a deck, and a full kitchen. The closet included various items and left little room for clothes. The washer and dryer were extremely loud. The livingroom was... More",1
+"Good Place to Stay Close to the Highway - Staff was very friendly, but fan in the bathroom didn't work and the beds were very firm. Perkin's breakfast vouchers were a nice added bonus!",2
+"The bed was very comfortable, what I'd expect from a... - Bad: The restaurant was closed for the day when we arrived so we had to go out yo eat and the free happy hour that I'd read about had been discontinued. That was particularly disappointing as that was one of the factors I looked at when choosing a hotel. Also, the view we had was the parking lot, not the city view I expected. Good: The bed was very comfortable, what I'd expect from a Westin.",2
+no parking of any kind - It was good all but the a/c not working properly but no parking,1
+"the worst hotel in our trip from LA - no breakfast on time or donuts from the frige, no Service, no place for garbage, water in bathtub don't run away, durty floor etc.etc. a horrible experience!!! we are from Germany and our american English is not as good to write more Details.",0
+Okay but nothing special - My family and I stayed here one night pre-cruise. I was only looking for a decent place to lay our heads for the night and I guess this fit the bill. I should've known what I was getting for the price but I was being optimistic. Cons: The room smelled musty and damp but I guess we got used to... More,1
+"Working and wished I was playing - This place is right on the bay. Has great amenities. Was unfortunately there to work so didn't have time to partake. Rooms were okay, a little dated. But staff was cordial and the location was perfect.",2
+"Dirty hotel in excellent location. - Dirty hotel room floor, the room was inside the building with the windows overlooking the hall and the rooms across the hall (how is this not a fire hazard!!!). The breakfast was cold, self-served a la carte in a dirty hall. Parking structure overcrowded. Awesome location.",0
+"STAY AWAY - This was the absolute worse stay at a motel I have ever experienced. We told the owners that we were looking to stay between one and two months. We were shown an efficiency down back....kitchen, living room and bathroom. Everything was agreeable until the owner realized I needed a nurse to come in twice a week for one hour. The... More",0
+"Quite spooky ! - The staff was really friendly and helpfull The loccation of the hotel is great cause its only two blocks from central park , two blocks from the subway and within walking distance from cafes and restaurants The building is really old and uncleen and needs reinovation NOW ! The kitchen and everything in it was too dirty to use Wifi was available only at the lobby There was an area to chill like living room on -1 but was too spooky to chill I stayed on the 4th floor , the door of my room was broken and was really difficult to open and close The room and the bathroom were old but clean enough Also the matress and pilow was too small Finaly the heat on the room was too strong and you couldn't control it so you couldn't stay in the room nor sleep",0
+Decent Stay on the Beach! - This was the only place we could find at the last minute when everything was booked up and we couldn't understand why until we got here. But even still we could not have asked for anything better for the price. We were literally 10 steps from the beach and located in the heart of Front Beach Road. It was biker... More,1
+"Hampton Inn - heat in room did not work properly, tv remote was broken excessive noise",0
+"Overpriced and extremely outdated - First time we had stayed at this resort, we chose this report for its location and it was one of the more expensive hotels so presumed it would be good !!!! Room was in very poor condition and very worn out as a lot of the communal areas were, air condition couldn't be left on as the noise was horrendous... More",0
+"What A Dump! - I was expecting the type of property from years past, where the quaint experience of Baleens and the exotic decor reigned. Needless to say, it doesn't even resemble what was. The first experience was with a property manager that appeared to come from a different industry, as he was extremely rude and overwhelming. The fancy elegance with the monkey- theme... More",0
+"Great Staff, it's really worth it. - We had a great experience on this hotel, good premises, really clean but what really impressed me the most was the Staff: we were greeted by Brianda and Carlos, and they were absolutely amazing, they were .extra helpful to us. This hotel was a little bit far from Miramar Outlets but it was by far the nicest place we could... More",2
+Girls trip - It's an old hotel. The towel service wasn't great. Almost all carbs - fattening foods for breakfast. Didn't eat it any morning.,1
+"Not the greatest - I checked in to the hotel greeted with a smile, which was good. Mind you the concierge was a little chatty. But that may just be me since I was exhausted coming in. When I went in to the room, it was stuffy even with the AC on. Which was really, really loud. I could not sleep. And if I turn down the AC, it was too hot. Opening the window, there was too much noise from the traffic outside. It was close to the highway and it was impossible to drive out of the lot without having to make a U-turn somewhere first. The bathroom was moldy. The breakfast was bad. The coffee was horrible. All in all, I had to check out after 1 night of my 5 night stay and checked in at a different hotel altogether. I was not happy.",0
+Keep driving! - We booked this room using Marriott points. Check in was chaos- there was one person at the front desk and she was doing several things at once. The carpet in the hallway is dirty and thin. The laminent in the elevator is peeling. The bathtub was dirty and the bathtowels are thin and scratchy. When we checked out the next... More,0
+"Excellent Hotel - Good location, slightly off main highway. All restaurant chains are convenient and if enough time to look, you can find good local restaurants. Excellent Staff. Fairly new facility, very clean. Highly recommended if you need to stay in the area.We are so pleased that your recent stay at the Hampton Inn in Gloucester was a good one! We look forward to a return visit from you!",2
+Poor hotel option. More like a poor 3 star. - Staff weren't helpful and no one tried to come and clean our room on several nights. Rooms were very small. Good location,0
+"Convenient location - Right off the interstate, over priced for the rooms and their current condition. Rug in the room stained and room smelled moldy. Checked out early....",1
+Don't stay here - First we booked the hotel using hotels.com it had 2 stars which was fine since we just needed a quick place to sleep so we could go back to universal studios in the morning. We were not expecting much but what we got was so much worse. When we went to check in we had to give them an extra... More,0
+Over Priced - Not a 3 star more like 2 star. Small room no fridge or micro. Old style room.,0
+"poor - this is not a 3 star hotel - on top of cleanliness issues, we had a two issues with wake up calls. One 2 hours early and the other which didn't come at all.",0
+"Hampton Inn Suites Dickinson, ND - The Dickinson Hampton Inn Suites is the best Hampton hotel I have stayed in. I have been a Hilton Honors Gold and Diamond member since 2007, and this is the best stay I have ever had with the Hilton properties. This hotel deserves your business if you are traveling to Dickinson ND.",2
+Great neighborhood Hotel! - The staff was very friendly and the hotel was spotless! Nice morning breakfast!,2
+"Hilton Hamptons Slowest internet of any brand - I use the net for work and this Hampton inn has theirs set so slow it is unusable. And no this was not prime time. If you need bandwideth do NOT stay here. The download speed is only 90K, that's a Kbyte not an M. Try a Marriot brand maybe you will have better luck.",0
+Business trip - Excellent accommodations. Clean spacious rooms and nice amenities. I am in Chapel Hill regularly and will definitely be returning. The staff was great. Even gave me a tip for a nice Thai restaurant-Bangkok 54- across the way. Excellent hot breakfast too!,2
+"A very convenient place with SMALL parking spaces - Every night when we came back to the hotel, numerous spots were open. We were delighted. Until we figured out why. It appears that someone designing the spaces are attempting to put as many as possible there, so the spots are very narrow. Even in a midsize car, you cannot park in many of the spots, because someone has parked over the lines, because the spaces are too small. It's like a domino effect. So you can't park unless you want someone dinging your car door. Because of this, we had to find parking very far away from our room. The hotel is very convenient and away from down town. The Old Town Shuttle is a good idea, but it runs only once and hour. It's always packed because of this and the fact that it services four hotels. It was a waste of 20. The rooms were clean, the pool was hot as a sauna, and the breakfast was okay. We would stay again.Dear Phillip H,Thank you for taking the time to review our Hotel. Unfortunately Parking on this Island is a hot commodity, but I must agree that some of the spaces do seem narrow. We are also continuing to work on how we can make our shuttle better. I will be share you comments to our team so that we can try to make the correct adjustments. Please feel free to contact my Directly if there is anything that I can do in the future.Sincerely,Eric B - Hotel Manger",1
+"Good location - IF your looking for an affordable place close to DC this is the perfect place. It was convenient with 2 children to have a kitchen and a little extra room. The hotel offers a shuttle to the metro station but we found the walk to be pleasant and only 10 minutes away. There aren't any restaurants nearby so you either have to plan in advance or order food to be delivered. Another added benefit is the free parking, and plenty of it. I would probably stay again, if only for the location.",1
+Have stayed here several times - Normally very clean and comfy but this time room was musty and not as clean- Cob webs in bathroom. Next time if this happens i will get another room but I had a migraine and didnt want to mess with it!! I even had to go to the ER But next time i will request a clean room,1
+"So so - Stayed here for a WCU graduation. Rates were high, room was so so. Breakfast was bland and sparse. Bathroom was dirty, doors were beaten up and everything was tired and outdated. Not a definite no, but for the price I was very disappointed. Better places to stay for far less money.",1
+One of the newest.... - We are on a road trip from Chicago to CA. We've stayed in Holiday Inn Express hotels one night at a time on the way. This was the best. It's only recently been built. The decor is upscale contemporay and the front desk staff were cheery and happy to see you. The Executive King rooms bed was very comfortable with... More,2
+"A very nice hotel - I was skeptical about this hotel after experiencing Area coffee on the lobby level of this hotel, but have to say I am positively surprised. The room is contemporary designed, large enough and really well maintained. everybody who likes a nice style and high quality would be happy to stay here. Yes, I would expect complimentary water in room as... More",2
+"A pool, Breakfast, and, well, bugs. - Good price on the rooms, the breakfast was fine but one of the rooms had bugs. The replacement room appeared to be bug free. I won't be going back.",0
+A good place to stay - We were traveling through town and were very pleased with our stay at the Hilton Garden Inn. The staff was very cordial and helpful. The room was large and clean. It was easy to access from both the interstate and from the town center.,2
+Great Value for a quick Nashville getaway. - The staff was top notch. From the desk manager to the cleaning ladies everyone was friendly and eager to help. Great attitudes. The WiFi was slow and eventually just turned back to 4G. The Breakfast was a get there early thing but it was free. The rooms were not new but everything was clean. And you had a good choice of walk to live music from the hotel.,2
+"excellent hotel - Very happy all around, would highly recommend",2
+"the room was really nice and clean - every was pleasent and helpful. clean room, the door could of used a some oil really noisy",2
+"Everyone was very friendly, however room wasn't super clean... - Everyone was very friendly, however room wasn't super clean and our shower temperature was all over the place while taking a shower. Needs updating and small repairs I think.",0
+small but comfortable - Small but comfortable. Staff was friendly. Room was relatively quiet considering the nearness to a busy street and freeway. Parking lot was easy to get in and out of if you use the sidestreet entrance. Close of lots of places to eat. Saved me a lot of commute time to LA. Breakfast was good. Food was fresh and lots to... More,2
+Good stay - Very nice.,2
+"Nice, but a bit noisy - The location is convenient, the lobby is attractive, and the room is pretty. There is a partial privacy wall between the sleeping and living areas. I don't care for having the sink outside the bathroom, but that's a personal preference. The light over the sink is really strong, which is hard on others in the room. The bed and the... More",1
+"Ok place - This motel has been updated to some extent, the floors squick badly, the shower needs a lot of TLC, the walls must be very thin, as you can hear the TV next door. On the bright side, the beds are comfortable, the room is clean, and all the rooms on the main floor have a private patio. I has a... More",1
+"ok - Bad: I as if I could use my AARP OR AAA card for a discount on my room, question was never answered, got the run around from one person to another. I ask also on line during booking the room.",2
+"Great stay! - We visited a few hotels on our vacation and this one was by far the best. It was very clean, spacious and comfortable. Close to the airport. The complimentary breakfast was very good. We hope to come back again.",2
+"Great amenities near the airport - We stayed just one night on our way back to NJ from the University of Maryland, and decided to take the evening in Baltimore. The Embassy Suites is always a nice stay for us, particularly with the buffet breakfast. Hotel lodging and comfort were great, and the price was more affordable than staying right at the Inner Harbor. Rooms were comfortable and spacious, and the ground and interiors were classy. Would definitely stay there again for a Baltimore vacation. As you would imagine, this hotel is geared towards airport travelers and executives, and a shuttle runs continuously between the airport and hotel. I would suggest having a shuttle also running to the Inner Harbor, which would broaden the hotel's base of travelers by offering an easy way into the Harbor (and avoiding having to take the Light Rail service). Otherwise, everything was great.",2
+"Convenience - We wanted to be able to walk to all Seattle's many attractions because we had been told parking is a problem. This fit the bill. Four short blocks from Pikes Market. Walking distance from Space Needle, Pioneer Square and Ferry Terminal for anyone who likes to walk. Mostly flat except for last block going down to Pikes Market.",2
+"No Title - 1. The Room Carpets were OLD, worn, very WORN and STAINED. 2. The lead clerk at the desk during check in was rude, abject Rude in her attempts to be prim and proper. 3. The clerk at the desk during check out was outwardly rude, abjectly Rude. She made my wife and I go back and forth between the hotel and the restaurant. We absolutely should not have been involved in that, at all. attempts to be prim and proper",1
+Never again.... - You get what you pay for. The rooms were old and beat up. I slept all of 2 hours the whole night as I felt like there were bugs crawling on me in the bed. I couldn't wait to get out of there. Breakfast was....a joke. Spend the extra and stay at a better hotel.,0
+"Charleston is a must see - Everything was great except for the, way too high, parking fee. We walked just about everywhere in the historic district. Great city with history galore.",2
+Very clean and well kept - Good hotel in the Prince Frederick MD area. The hotel was very well maintained and our room was spotless and comfortable (although the mattresses are on the firmer side). Reasonably priced as well. Having the free breakfast buffet was a plus and a time saver.,2
+"Cons and Pros - Pros: Location, downtown is three-four blocks away Nice, freindly staff Clean, up-to-date rooms Decent WiFi Cons: Noisy, thin walls and ceilings (if you stay here, get a room on the top floor. But--there's no elevator) Too-soft mattresses No towel racks near the shower",1
+"could have been better - Hotel not well maintained. Lack of staffing. Missing ceiling tiles in hallways, lights out, cleaning staff does only what they have too. No maintenance staff on site. 1st room we had bath fan sounded like it was going to fall apart, room had dirt in corners and behind curtains. 2nd room we had: toilet was loose and rocked, air conditioner had mildew around the sides. Walls in hotel are thin can hear people next door and above. Parking lot not paved.",1
+"3 star level not 4 - Bad: No Lobby, you have to breakfast in your own room. Good: No restaurant, breakfast is misearable, The widows of Aluminium very cold and curtains are noisy",0
+It was ok... - It was ok. Was not worth the price but we waited til the last minute to book and that's what you get.,1
+"Good Beach Trip July 3-6th - One of the few motels that takes pets, the motel is what you pay for. It's not fancy, but basic enough for needs. Rick, the manager is a really nice guy and really helpful if you need anything. I think a lot of people were ripping on the place. Yes, it is a little outdated, but we were fine and... More",1
+25.00 hotel room for 100.00 - Took almost twenty minutes to check in says it's a ramada has different brand everywhere carpet in hallway looks like a murder scene. Not happy at all. By the way I will take pic of bathtub check it out. 99.00 rooms. Tried to use the phone from the early 20's but no dial tone.,0
+"Close to beach, but old and dirty - Sink had leak, which soaked the entire counter top. Given rags to wrap around the faucet and told that no maintenance person available. Given option to move on last night there. Outlets do not work, plugs fall out. Coffee pot never cleaned out. Towels received were stained. On first arrival, toilet had some poop floating in it. Phone did not work, no dial tone, no way to contact front desk. Went to continental breakfast, and muffins were covered with ants. She put them away, but next morning, the muffins served were stale. I believe she saved them and served them the next day.",0
+"Nice stay - We stayed one night here in July with a 10 yr old. The hotel was very clean. Rooms were up to date and comfortable. I slept very well!! They had a nice area outside on a small lake where you could stroll or sit, very relaxing in the morning. Breakfast was impressive for being a continental breakfast. Hot sandwiches, pastries,... More",2
+"Dated and not non-smoker friendly - Stayed there for just one overnight. The room I got smelled like a smoker room, even though apparently it was supposed to be a non-smoking room. This property has a long way to go be modernized. The rooms are antiquated and need a serious freshening. The safe in my room was missing the lock entirely. The shower/water closet room was... More",1
+"Great Staff Good Price - I needed a clean comfortable room at the last minute due to my being called back to work at the last minute, and The Metro Points fit the bill. Special Thanks to Lavere (front desk) for his professionalism kindness.",2
+"Beautiful New Orleans Hotel! - We stayed at the NOPSI Hotel for the LSU game at the Dome. It was a wonderful surprise! It was an easy walk to the Dome from the hotel. The hotel was beautiful! Our room and the bed was fantastic! The staff couldnt have been nicer or more accommodating! We couldnt have been more pleased. Will definitely stay here again on our next trip to The Big Easy!!Thank you for choosing NOPSI! It's a pleasure to learn the numerous things that made your time with us unforgettable. We look forward to welcoming you back in the future. Warm Regards, Ellen LeMaireGeneral Manager",2
+Good for the price - Staff very helpful at check inn. Excellent recommendation for eating places. Will stay again.,2
+"To expensive for what you get. - Ok place to stay but nexr time i'm in Morro Bay i will definitely look for someplace else. There was no phone in the room, no extra toilet paper, no clean washcloths the second and third days.",1
+"Good stay, decent breakfast - We checked into this hotel on Saturday for one night. Check in was smooth and easy. We asked for a first floor room when we reserved. They only had an ADA room left which was fine with us. We travel with a lab and first floor is easier for her. The hotel was quite pet friendly but the dog walking area was limited and there was no bag and disposal station. The location is convenient and right off I10. The area is a little run down but I not to the point of feeling any safety issues. The room was comfortable and clean with the usual amenities. The air conditioner was hard to get on the right temperature. The was no wall temperature setting so you had to adjust it at the unit which was an older knob type. It took quite a while before we were not frozen out (which is better than the alternative in Phoenix). The hallway carpet was getting a little worn and could stand to be replaced. On to the breakfast. This was a pleasant surprise as it was better thsn the typical La Quinta breakfast. First of all there was real coffe, not an instant machine. There was also sausage links and multiple berry toppings for the waffles and whipped cream. I usually don't eat these things for breakfast but since they had them it was a nice treat. The cinnamon toast also looked inviting.Overall a good stay for one night. Given the lack of other things to do at that location I would not consider it for an extended stay.",1
+"Ok if you just need to sleep a few hours - The hotel smelled funny, there was no elevator, there was no bar or chain on the door and it was hard to lock. The beds are on metal boxes. Every time you moved you sounded like an old metal desk.",0
+"Awesome - We had reservations at another place but, we did not feel safe nor did it look clean. We had a last ditch effort to call Best Western Plus again to see if there were any vacancies (softball tournament in town). They had a vacancy!! From the moment we called the first time to the time we left, the staff was... More",2
+Worst looking hotel in location - Air conditioning unit whined like an airliner approaching a landing-annoying plus wasn't very efficient! Mattress's have seen better day's ( or in this case - better night's ) need replacing. Our room was on the Interstate side (back of hotel) VERY NOISEY- actually thought at one point that the window was open. Ironing board leg's were severely bent - broke in half when attempting to close after use - which was difficult to use since it wouldn't lock upright!,0
+Never Going Back - This hotel was underwhelming. Even though it is newer construction it had an old feel to it. They put me in the wrong room to begin with. I booked a room with 2 queen beds and a pull out. That is not what I got. I had to wait for the room I booked to be cleaned. When we did... More,0
+"Bug found in my room!! YIKES! - There was a small black bug in my room by the bed. Manager-I don't know what kind of bug it is threw it in the trash. He shrugged his shoulders and said, there really isn't anything I can do for you.",0
+"a walk through the casino - The hotel was clean and we had at our request a quiet room, room service was good. We don't gamble and really didn't care for being required to have to walk through the smoke filled casino, or even just the casino to get to our room.It seems that your experience was not up to our high standards, and I sincerely apologize for that! We strive for five-star experiences with every guest every time. If you have feedback on how we can improve, please reach out. Otherwise, we hope youll visit again to give us another chance to wow you!",1
+Located on a quiet street - Bad: The staff wasn't very friendly and the carpeting in hallway was creepy and looked dirty. Good: Located on a quiet street,0
+"Felt right at home - This was a very pleasant resort. We were only able to stay one night, but would have loved to stay longer. The staff was very helpful and friendly, and the rooms were clean and comfortable. Excellent choice, and pet friendly!",2
+in the area for anniversary - friendly staff everything clean help on surroundings and attractions Nice to have a restaurant next door. Hotel breakfast was good and I even took a banana for the road Hopefully the outdoor pool will open. Whole weekend was rain!,2
+"Everything you need to make an extended stay more comfortable! - Originally this hotel was booked because I had to take a recertification exam at a location 2 exits south. It was meant to give me a couple of days to get away, do a final review and get me closer to the testing center on exam day. I called the front desk to let them know my need for a... More",2
+"The best place in Raton and beyond. - The guys have been coming to Raton for years to shoot at a local range. Once we discovered the Best Western, our trips quickly started to include our wife's and kids. The hotel is very clean, has a good well kept heated pool, the rooms are great and the breakfast is the best. It may be a little pricey for... More",2
+Only OK for short stay. - A very old hotel with old smelling bath tower and bedding fixtures refrigerator is only available upon request but came with broken temperature setting control knob and old floor carpet was not very cleanly vacuumed. The A/C works but noisy it would better be turned off if you preferred to have a quite sleep. The Complimentary breakfast is very good.,1
+"Terrible hotel, small chance of getting stabbed. - The worst hotel stay I've ever had. On the positive side there was a hiphop chicken and fish next door...",0
+"Wonderful stay - We just got back from a 4 day stay here. Being from tucson the weather is just beautiful here right now. Our 2 bedroom cabin was very clean, definitely comfortable. It was stocked with everything things I wouldn't of thought of from every kitchen utensil you may want to use to an umbrella in the master bedroom closet if you... More",2
+"Comfortable stay - The rooms were comfortable, clean, and quiet. The breakfast was fine. Fitness room was fine if you could figure out how to get the door open with the room key it tended to be stuck in the locked position. A big plus to the hotel was friendly, helpful staff, both at the front desk and the breakfast area. There are... More",2
+"Beautiful vacation - This hotel was perfect for a girls trip over labor day! For years we'd gone to Ocean City but this year we did not want to get overrun with labor day crowds and we happened to find Chincoteague. It was the perfect choice, even on labor day the traffic was minimal, it was quiet and the beach was not very crowded at all. The hotel is a short 10 minute drive from the beautiful beach so we could go any time. The room was very clean, updated, comfortable and spacious with a gorgeous view of the bay. Swimming in the outdoor pool overlooking the water makes you feel like you are on a tropical island. The staff is incredibly nice, helping us with directions and anything else we needed. It made a huge difference that we could pay a little extra and extend our checkout time to 7pm! We were able to have a whole extra day at the beach before having to pack up and go home, it was great! We are looking forward to our next vacation at the Comfort Suites!",2
+Good value and location + pool and exercise room - Selected twice for overnight stay to/from business meetings.,2
+FANTASTIC STAY - Hi we came across what we would say was 1 of the best hotels by chance as we had booked into the Don Cesar for 2 nights on arriving we were thoroughly disgusted by a few things so as it was late and the day before New Year's Eve we had to find somewhere to stay thankfully we were able... More,2
+"Don't Stay Here - While the property is new and has great potential, they also have the rudest staff Management I have ever experienced. I'm a platnium Marriott member and have never before been to a hotel that tried so hard to make me uncomfortable. I shortened a 7 nite stay to 1 nite and found another hotel in the area that was happy to have my business and make me feel comfortable.",0
+"Great Hotel Great Location - The hotel is very clean, comfortable, in a great location and the staff was both nice and helpful to guests! The breakfast we plentiful, and thats not always the case! Best price hotel within a reasonable distance from the falls and other attractions.",2
+excellent hotel - the only negative comment i have is that thr room service breakfast waas not very good at all. other than that our stay was excellent and i would recommend it to everyone staying in the area.,2
+Gross - Took a shower had to clean the drain my self as there was so much hair in it I would of thought I was getting the tub ready for a bath bedding had a lot of cigarette burns in it as well,0
+"Less than average - 3 stars is a bit over what I would call this hotel. The rooms are old and the walls are thin. Hopefully you can find a silent corner of the hotel because if you neighbors or anyone outside is talking in a regular voice, it sounds like they're in the room. Parking and location is convenient. Nice waterway next door to walk around. With the availability in the area, I would look at other options",0
+"Exceptional Breakfast Staff - The Breakfast staff were beyond wonderful. The Front Desk staff were always helpful and friendly. However, I did have an issue with closing charges that were applied to the card I used as a GTD only, resulting in a credit that seems to be taking forever. The hotel overall was always clean and well maintained. Elevators could have been built a little bigger!",2
+"worst hotel customer service - Stayed at this hotel with their package deal of renting a room and leaving your car in the parking lot for a price of 159.99 while you fly away. Car was broken into and they refuse to pay for the damages. No responsibility. do not stay here do not trust them.Thank you for your response. Unfortunately, the airport market has had a recent wave of car vandalism. With the help of police and third party security monitoring our parking lot, we fortunately have been able to stop these car break-ins. We understand how frustrating this situation is and again would like to extend our apologies. We want you to know that we will continue to work with local police to ensure our hotel, parking lot and city are safe.",0
+"Wonderful Stay in Neighborhood Hotel - We have stayed at the Maxwell Hotel twice now during our annual family trip to Seattle. What we love is the neighborhood feel for this hotel and that it is not super noisy. You are near the major sites and attractions, yet can walk to great restaurants and even grocery stores. The free parking is a bonus, as is the... More",2
+Room was great. - Bad: The pull out couch was extremely uncomfortable. Good: Room was great. Staff was friendly and welcoming.,2
+"vacation - I thought the staff was friendly. The breakfast was ok, with the steamer for the eggs, they were green in areas. The shuttle was great to and from....I wish the weather was better.",1
+"Not worth the money - Room smelled musty. No elevator, and very second rate breakfast. Definitely not worth the price.",0
+"Wet carpert, cigar smoke, room intrusions and more - So I stayed there last week. At first blush it seems pretty similar to all these business hotel chains. I checked in about 5 p.m. and they gave me a room at the end of a looong walk down the corridor. OK, maybe they are full. Then I step into the room, put my carry-on on the dresser, take off... More",0
+"Disappointed - I was quite disappointed with this hotel. The front desk clerk was rude and put my family in a dirty room (beds were not made, one of the pictures was pulled off of the wall and food still in the room). I then had to switch rooms and clerk seemed annoyed that I was unhappy with the status of my room.",0
+"Pretty good for the cost compared to DC prices - PRO -The room was very clean, but old which was consistent with many review I read prior to booking. -The cost was reasonable for the location. -The location was convenient CON Some upgrades were needed, such as: -an exhaust fan for the bathroom - the steam would condense on the ceiling where some mold/mildew and grown, and this liquid mixture would drip down from the ceiling. -the high speed wireless internet was slow and intermittent. My iPhone constantly dropped the signal or could not find it at all. I ran a speed check and the results showed a download speed of 1.39 Mbps and an upload speed of 0.34 Mbps. Perhaps this is high speed in some countries, but in the DC area, I consider this to be quite slow. It was complimentary, however, where other places have a surcharge for internet access. -There was no thermostat for HVAC so the room would go from warm to cool based on the control dial on the unit which was not temperature calibrated, but was simply warmer/cooler. -The elevators were small and slow, but functional. -The 6.00 breakfast did not include eggs or bacon. I hoped for a better meal for the money. Choices included coffee, juice, cereal, milk, sweet rolls, and packaged pancakes. I did not try the pancakes. There may have been other similar choices, but there were no more substantial choices as I recall. The preparation area was quite congested. I might stay there again, but I would not get the breakfast or stay in a room with bathroom mildew.",1
+"Convenient and clean - Second time stayed here as an overnight stop towards our destination. Room was clean. Friendly's next door. Close to I-95. Typical continental breakfast.....bagels, waffle maker, yogurt, fruit, cereal, etc.",1
+"Casual and Hip - You get the good and the bad with the Capri. It was clean, casual, excellent mattress, friendly and helpful staff, good location, pet friendly, fenced patio for the dog. I will stay here next time I come to Ojai. It could have been fantastic except for some obvious shortcomings. The back door didn't lock (security issue), there were holes in... More",1
+Slightly disappointed - This was our first stay at this hotel though we generally stay at a Hampton Inn when travelling. This was by far the worst condition we've ever found a Hampton in. I believe a renovation and upgrade throughout the hotel would benefit this location greatly.,1
+"painful - Room was huge, continental breakfast in the morning, good location close to airport, friendly staff - everything great, except the bed bugs. Unfortunately, that's a deal breaker - woke up with about 30 bites on hands, legs neck. Hopefully you won't get the same room. If the bugs were gone, my quality value ratings would be high!",0
+close to inner harbor. - After finding the comforter was stained my husband asked the front desk for another blanket and they gave us one. It appeared that a lot of people actually live at the hotel.,0
+Modern Clean and Pet Friendly - I loved this quirky hotel and it's modern feel. Our room was very large and my husband and I appreciated the curtain that separated the king bed from the couch bed where our kids were sleeping. Breakfast was typical for a Hilton...they had the breakfast sandwiches that heat up in the special 1234 microwaves (dummy proof/kinda)...and it's all in the... More,2
+Okay for one night - We just stayed one night but my boyfriend said there was an odor when he first went in. It wasn't a bad hotel. It just needs to updating.,1
+"The hotel was alright - The hotel room was decent and cute and clean! A non smoking floor as well which was nice since we had a baby with us or we would not have stayed there' We were passing through and chose the BW!The neighbourhood was sketchy as hell and we didn't feel like safest! When we got into the elevator-it sure smelt like someone just smoked a joint in there! ( not the hotels fault) Breakfast was ok, small room and super hot!bug a Nice lady working in there and helping out though! We slept well and had no issues",1
+Good for easy access to Universal theme parks - We stayed at the Loews Portofino Bay because of the proximity to the Universal theme parks and added benefits of express passes and early park admission. We were there for 3 nights and then were booked at another hotel for the remaining nights of our holiday (which didn't end up happening due to Hurricane Matthew). The Good: - The water... More,1
+New clean hotel in the Soco District. - Very close to the Soco District and St Edward's University which was convenient since we were there to visit the school. Looks brand new. Rooms were spacious and super clean.,2
+Not great - Room smelled waited 45mins for shuttle,0
+"a great location to explore South Beach and Miami - cant think of anything Location, helpful staff, quiet room, good beds, wifi and breakfast.",2
+Awesome resort - The hotel was beautiful inside now can't wait to go back again this summer. The atrium balcony is a must.,2
+"It was on my bucket list and I wanted to... - Bad: The entire place smells like an ashtray. The rooms were small and the place is noisy. It's a complete freak show under the canopy---ugly people who are 90 nude with no talent. Wall to wall beggars and hawkers. The entire Las Vegas is full of annoying street hustlers and creeps. What a waste of our First Amendment Rights! Next time I go to LV, I will stay in a South Vegas Hotel, go to a show and leave the next day. Too bad Vegas is stuck with such a beggar and homeless problem. Good: It was on my bucket list and I wanted to experience the canopy light show---ok, check it off. Good deals on food: Tony Roma's is located within the Fremont Hotel and steak and lobster for 11.99 is a DEAL! The Valet Parking was free and excellent. The entire Staff was excellent but seemed embarrassed to be in such a dump. It was cheap but you pay for it if your not a smoker.",0
+"Clean, Convenient and Comfy - Really nice stay. Clean, modern room, comfy bed, good channels, great location (15 min walk from Disneyland/CA Adventure), but a very high security deposit of 100. A lot of money for someone if they don't know beforehand.",2
+Great location - The communal areas in this hotel are rather shabby but the room and bathroom were OK. This has been the only hotel on my road trip where reception actually called me to check everything is ok which was a nice touch. The hotel is a couple of miles from the resort of Heavenly and right opposite the lake. I would... More,1
+Excellent Value - This hotel is a splendid option for anyone who is to leave on a bus from the downtown area and looking for an inexpensive way to spend their last night in the city. They even offer a free YMCA pass if you want to use the facilities across the street. It was a very comfortable stay and the staff made... More,2
+Paid more for a better nights sleep--- did not happen - We were planning a visit to the Corning museum of glass so figured we would pay more for a better bed and get plenty of sleep for our day long adventure. Was so dissapointed as the beds at this Hampton are not premium beds at all. This was by far the worst night sleep we had on our recent 10... More,0
+"kiddy pool - Actually in room didn't work,and the pool is very small other then that stay was good.",2
+"Was an ok stay. Wish hotel had full size bathrooms, only... - Was an ok stay. Wish hotel had full size bathrooms, only had a sliding door with toilet and shower in it and sink outside of it.. very tiny and seemed less private. Had issue with stains on the sheets for one bed, but was able to have the front desk person change them since the maids were all gone.. otber... More",1
+Worst place ever!!! Save your time and money!!! - I don't even know how this place is still operating. The girls at the checkout desk are rude and confrontational. Their faces depict people that are being forced to work... Not helpful whatsoever. Unprofessional! Checkout took for ever and they don't know how to explain things. The AC in some rooms don't work. Please send those ladies to customer service... More,0
+"THE WORST PLACE EVER!!!! - This thing doesnt have to be called a hotel, this is the worst place ever!!!!!!!!Hygiene is something the hotel doesnt know exsists, you can see food, cigarettes, used condoms and much more just a feet outside your door.Nasty parties during night!! We even had to call the police one night!!!!Just dont go to that place ever!",0
+Big Room Small Bathroom - Good Hotel with Courteous staff. Good size room but very small bathroom. Close to downtown and major highways.,1
+"Not worth the price i paid - We checked in at 3.30 am and the lady at the front desk didn't seem happy to see us. No greeting or smiling. She quickly gave us the keys and didn't bother to give us any information on breakfast timings or free wi fi. She was rude in short. The guy during check out was very friendly. The room was clean but the beds were very hard. The trash can in the room was nasty and when i looked at it by mistake i lost my appetite. It wasn't bad, but not worth the price i paid for it. For 10 more i could've stayed at bigger hotels close to it. Oh and breakfast wasn't anything to die for. We ended up not eating there.",1
+"Good Location-Service needs some work - The location of this property is great as it has a short walk to Hollywood beach. We visited over Easter Break so we paid a mint at over 200/night. From the description of the place, I was expecting a little more of a condo type feel to the place. Upon arrival, nobody was available to check us in, so they... More",1
+"Nice hotel but very expensive for food drink - Stay is pleasant however, very expensive and staff no more helpful than in other hotels. We are here for a special occasion, on Checkin hotel asked this - we were hoping for upgrade or something, but nothing! Then other members of group arrived and they were upgraded! Typical, no luck! Location is excellent.",1
+Great experience! - The room was very clean and bathroom was spacious and luxurious. We are very satisfied staying here.,2
+"Metro-points 8500 new carlt. MD Great to stay at!! - Had a wonderful time here, and I will be coming back! The rooms are very nice, it's located perfectly close to everything, and the staff accommodates your needs to the best of their ability!",2
+OMG! 70.00 for this!!! - Passing through Tn. And had to stop somewhere for the night. It was part of the choice hotel deal so we thought maybe the rooms are nicer on the inside than the outside since they spent a small fortune on advertising billboards. The room was absolutely depressing. Desperate need of updating. Walls were cracked and dirty. The bathroom had fixtures... More,0
+"Horrible experience - The room was old, dirty, run down. The rig was filthy. The drapes were torn. I would never stay there again.",0
+A basic stopover with an good price - This motel looks like it was once a family gathering place. There is an old swing set and gazebo. The theatre theme in the rooms is giving way to an update of the decor. The motel was our stopover between dives on the Osprey. There is not much choice in town unless you look to a bed and breakfast or... More,1
+"Needs serious renovation... but ok. - The location of this hotel is great for visiting Duke or getting around the area. This hotel has been purchased a couple times and has a great layout with lots of room for a great experience. The bar area is a nice area, the restaurant is a good layout as well. Bottom line is this hotel has not been renovated... More",1
+"Dirty, poorly maintained, seamy activity in lobby - There's a newer Ramada closer to the airport, but because Ramada appears to be all franchise, you never know what you're getting, and this was bad. Our reaction confirmed by a fellow traveler, returning from Ecuador, the next morning -- her bathroom had pipes leaking brown fluid in wall. A woman possibly seeking trade was buying beers from the shop... More",0
+"Clean, Comfortable and Convenient - My stay was very short with actually only being a night sleep and catch an early flight however the room was clean and comfortable, the staff were friendly and helpful.",2
+"Surprising - The hotel was enjoyable, and everything was clean, and more than we expected.The pool was nice, plenty of towels, and a Life guard on duty. The rooms were clean, and the servic was excellent.",2
+"Beast deal - It was leads than 80 for one night. But the room, the service and the breakfast are top quality. We will definitely stay at this hotel next time we go to Chicago.",2
+Fab! - Bad: N/a. Good: Modern and fabulous,2
+"First come first serve/Change the curtain - First come first serve basis should be put in effect. Rooms were assigned before guests checked in and prevented me from getting a much wanted side of the hotel. Curtain change is very much needed in room 224. It's got a big window with very thin, net looking curtain that will not block the sunlight in the morning.",1
+"ok if nothing is available - The ac unit was broke in the room so we were forced to open the back door and listen to the highway noise all night. Bed sheets were stained and room maintenance needed done witb broken outlets, lamp shades, etc.",0
+"Decent hotel close to Disneyland - The rooms were clean and nice. They were renovating the restaurant when we visited, but the food was good with excellent staff and good prices. The pool area was okay. Good place for families with young children. Quiet surroundings and easy access to Disneyland with the bus shuttle right outside the hotel. Hotel staff was very friendly and service minded.... More",1
+"Nice Hotel - We stayed 2 nights. This was a nice place to stay. The room was nice, but the bed was hard as a rock. If you like an extra firm bed, then this is for you. We both had back aches from the bed. The service in the restaurant in the lobby was not so good. After the bartender had to... More",2
+would not recommend - the rooms ac was leaking causing the floor to be wet around the window and ac. the hair dryer and phone didnt work. the fire alarm went off in the middle of the night. the sheets had crumbs and sparkles on them. Maintenance fixed the problems but its ridiculous they dont inspect their products.,0
+Convenient Location - Very nice accommodations conveniently located at Turkey Creek shopping area of Knoxville. Very good value for the price. Staff extremely helpful. Stayed here one night while Christmas shopping in the Knoxville area. Would highly recommend.,1
+"Pet friendly - Was a little Leary at first because this is a Wyndham property my last experience with their property was a Microtel and it was disgusting! This was a pet friendly hotel and the rooms were clean, they served not much of a Continental breakfast. They used styrofoam bowls plates we all know you are not suppose to use... More",1
+"The Name Says it All - Econolodge it is. It was cheap in price, and accommodations as well. Rooms looks just like what the name implies an old roadside motor lodge. The room size is very small, and our king size bed had what looked to be a queen size blanket on it. I will say that the bathroom was clean, although the size of a... More",0
+Scary Place - I agree with everybody that rated this hotel low. It is pretty bad my wife did not feel safe and the room had a musty smell. Staff was ok but location and people around was scary. We ate our dinner and promptly left. Did not even bother try to get our money back.,0
+So So - Definitely not worth the regular price of 169 a night! Got it for half on Priceline. Broken towel rack in room. Frayed carpet in the bathroom area. Peeling paint in the shower area. Almost seemed like we got a third party quality room since we booked through a third party. Front desk is a kiosk with someone standing behind a... More,1
+"Better then last time, but still issues - We have stayed here 3 times in the past year. Since my first review, the wifi has been better and some of the rooms now have upgraded furniture, so that is nice. Usually I travel with my wife, who has the credit cards so checking in is not an issue. However this time I was by myself. Checking in to... More",2
+"Its was alright for what it was worth. - Bad: The place was falling apart, the tub was cracked and broken. the bathroom shelf was barely holding on. The bed was extremely tough to sleep on. Good: I liked that it was close to entertainment. The shower held a hot water temperature for a long time.",0
+Nice hotel close to airport and shopping - Room service (cleaning) was not done one day. I had to request room claening,2
+"You get what you pay for - Stayed for one night on a business trip. It was worth 60 a night with tax on a Friday, Very minimum small room. Looks renovated but the bathroom needs a lot of work! No wifi even though the front desk gave me a password it don't even work! The area is pretty sketchy not the best around!!! Summer is probably a little better. Breakfast was just coffee and one muffin.... Everything is small here I suggest to stay at a casino hotel next time.",1
+"The hotel did what was needed - The Holiday Inn Express is on the north side of town in an area with other hotels, some restaurants and some box stores. The receptionist was friendly, the room was clean and the bed was comfortable. Rooms have fridges, irons and TVs with a good selection of channels. Breakfast is included in the price. The bedroom was attractively furnished. The bathroom was a bit dowdy. But the hotel did what was needed - provide a safe and comfortable place to spend the night while on the road.",1
+Great hotel! - Nice hotel with a great restaurant! Only thing that would have been nice to have it a bathtub rather than just a shower.,2
+"Decent Hotel with good staff - we stayed 3 nights visiting family near there and at check in we had to ask front desk to switch one room due to moldy smell, The staff was very accommodating and did so right away. The other room we had had peeling bath tub, scratched and stained toilet (not dirty, but worn out) but the beds were comfortable and... More",1
+"Team Tourn Stay - PERFECT for families - Absolutely Awesome Hotel and Service for families. We (team families) stayed here for a Girls Fastpitch Tourn and it had everything needed to entertain the team parents before after games. Pros Pool, Breakfast Laundry Room In room Fridge and Microwave Lots of seating in and around lobby to gather and meet for everyone. Office/computer room in lobby area... More",2
+"Bloomin marvelous!, great Service/ Rooms/ Location..........and free bus into town!!!..........magnificant - Stayed for two night August 2015, easy to find (even for us Brits), swift and efficient service to our rooms ( I was sweating needed AC!) Rooms were, simple and fab. Drinks and greeting at recepton..........cool .........and soo welcoming. Indoor Pool in August!, not really, BUT plenty of lovely spots outside with seats 'chilli's the shade. CURTSY bus into town,... More",2
+Modern but old facilities and lumpy beds - Bad: Beds were uncomfortable. The hotel is a lot older than what it may seem in the pictures. Good: Modern decor.,0
+bad breakfast - break fast is an apology of a breakfast..Even ordinary hotels in third world serve better breakfast..,0
+All the amenities! - Had to pay up front and had a misunderstanding that we couldn't split Bill and we were going to lose our room next night! Got someone else at front desk who figured it out!! Phew!! All the amenities! Great location!,2
+Lowest cost in DeKalb - The rooms are nice. A bit noisy with the train but didn't bother us. Breakfast is not even worth mentioning. Our biggest issue was that I called a week ahead to make sure the pool would be open which was the only reason we picked this hotel and was told yes it would be opened. We got there and went... More,1
+"Great hotel that needs shuttle service - This hotel was great overall--clean, decent sized rooms, and good breakfast. However, the only problem was that I was told when I booked it that it had a free shuttle. We were counting on using this to get to and from ACL. There was no shuttle, so this added some extra cost and planning. I would stay here again.",2
+"HONEY MOON - The stay was okay,the T.V. was not working right,was not able to watch the football game,a lot of work being done on the property,should receive a free night,it was my honey moon!",1
+"Nice Place If You Don't Like Sleeping - This hotel gave me Room 232 next to the ice machine and the elevator. I stayed 2 nights, a Wednesday and a Thursday. The room was pretty clean. The room was dark with insufficient electric lighting. There was a safe in the room that didn't work. The noise from the hall sounded like a frat house with revelers coursing through... More",0
+Won't book again but will eat there - Bad: Non smoking rooms smelt like smoke and just all the cigerate smoke throughout hotel. And room drains slow draining. Good: I liked the lanai restaurant and valet parking,0
+"Staff was very courteous. - Bad: Buffet Break fast was not to the standard of Westin. Small casino Worst of all away from Strip, which was not described well by booking.com when booking hotel......... Only one small restaurant. Good: Staff was very courteous.",0
+"Fine room - Nice staff. Good breakfast. Good TV for at night. Only negative is I did not like the type of pillows they had. I like one larger pillow. They had many small pillows. Very small room, but it was fine. Easy in and out. Overall a good experience. I will say this ... cleanest, most well kept bathroom I've seen. Usually... More",2
+Great Hotel in Little Tokyo. - Good: Loved the area. Very quiet.,2
+"Graduation - The check in area was really nice. The room was ok. Water stain in ceiling. Big refrigerator, microwave, small coffee maker. Had to use ironing board couldn't get it to close. Banquet rooms where nice. There where at least 3 that I know of. ,",1
+"Wouldn't Stay Here Again - Good location, but DIRTY hotel! In my opinion, it should be DOWN-rated to a 2-star hotel. It's OLD, the room I stayed in smells musty, and the common areas were DIRTY!",0
+"Summit Bechtel Trip guide - We use this hotel for our overnight on the way to and from the Summit Bechtel Reserve. This is a low price place that is close to SBR. The room is setup for 2 people, so if you have 3 or more get towels at the office first. The beds are small and If you request a roll a way you will need to do it at the office when you get there.",1
+Bugs bugs bugs - Tub also leaked from wall pipe and staff blamed us for the damage nothing but crack heads living there and drug busts all night you would like to meet a Polk county sheriff's stay here then there there most nights,0
+Not the usual Best Western Standards - Basic and a little under the standard i expect from a Best Western. Having the basin in the room as opposed to within the bathroom was not a feature that we enjoyed and the bathroom could have been cleaner,1
+"Nice hotel on the beach - My family I stayed the Neptune hotel. The Neptune hotel was a nice place to stay. It was a spacious room for all of us. And most importantly the hotel is right off the beach! You get to wake up to the ocean :) Yolanda helped us check in, she was very nice and helpful. I'd stay there... More",1
+"Nice Effort with Room to Improve. - The restaurant has a nice vibe. Staff are friendly and competent. Wine list a bit too simple. Food was good. The hotel is just average. Carpet in our room sorely in need of a cleaning. Bed was comfy but a double when a queen is pretty standard today. Bathroom was very, very clean. All rooms are very small. Internet sketchy.",1
+"Hotel smells awful, Free Breakfast didn't exist and Owner is overall dishonest - I stayed at this hotel recently. A few things to note. 1. I got the hotel on priceline for 41 for the night. What a steal! 2. We arrived at the hotel and owner did not seem pleased that two men would be sharing one bed. His look of disgust on his face was clear. That made me feel very... More",0
+"It's Okay - The good points: it's relatively inexpesive, it was clean, and the service was good. The bad: it's close to a heavily used road (think noise), and its not quaint or luxurious. The brochure claims that you get a complimentary Breakfast. But what they actually give you is 2.50 off your breakfast at Dennys. This basically covered the cost of our coffee. I don't think Dennys has a breakfast on the menu for 2.50.",0
+The hotel was great and staff was very friendly. - Bad: The smell sometimes from sewer only when in hallway. Good: The hotel was great and staff was very friendly. We will definitely stay there again,2
+"Not impressed! - Entire hotel smelled like an ashtray. The garbage can in the room was full from the previous occupant and no TP in the room. Other than that, it was just ok.",1
+"Large room, reasonable price - Large room and reasonable price. However, old building, needed updating. Breakfast same everyday. No spa tub. Worked for us as we knew we would only be there to shower and sleep and was close to the University where we were visiting our son.",1
+"Terrible sofa sleeper - Hotel was nice and King suite room was large however, sofa sleeper mattress was beyond horrible. Completely worn and not sleep able. Very disappointed in that when traveling with a child. He had to sleep on the sofa instead.",1
+Nice neighborhood - The hotel is right across the river from the Trump Hotel. It's a 50 cab ride from the airport. Watched a Cubs game while there. Wrigley field wasn't too far away by taxi. Plenty of shopping and dining in the area. There is a Irish Pub just around the corner from the hotel. Across the street is a running / walking path along the river. Great for people watching. Would stay here again.,2
+It's not for me - The overdone maritime theme makes this place creepy. Everything is painted dark blue--it's overwhelming and depressing.,0
+"Convenient but not worth the cost - This hotel is fine. The room was nice and the lobby clean. The buffet was good. My problem is you pay a premium for this hotel due to the location and it really isnt' worth the money., in my opinion. Stay at a hotel farther out and take the public transport system. Our one night stay for a basic room with a king bed was 345. Also, they give you ear plugs on your nightstand. Not a good sign. Bring a noise maker to drown out the noise.Dear TinasB3116Mo,Thank you very much for taking the time to review our hotel and share your stay with us. I very much appreciate the feedback and sorry to hear that you felt the cost did not match the experience of being at the heart of Seattle across the street from Space Needle. Our prices do very through out the year and often are much lower. Also if you are a World of Hyatt member and book directly with Hyatt.com you can save an additional 10 off.I hope you do keep us in mind the next time you are in the Seattle area. We would love to host you again! Most Sincerely,Jonathan",1
+"Great location - Location was great. Rooms were big, but fixtures n outlets some didn't work n outdated, vent in bathroom partially hanging down n dusty. You could either watch tv in dark or have lamp on.",1
+Needs to be updated - The Hotel Laguna has location -- on the beach and in downtown Laguna. That's about all it has the facility is very tired and in need of a complete renovation. It does not provide the level of service that I expect of a hotel that charges what it does. Among the many annoying features are paper thin walls that leave... More,0
+"Wonderful staff and great access to metro rail - We had a great stay at the Ritz in Pentagon City however it was not without a few faults. First on our first night we attempted to order room service which was supposed to be available 24/7 however after letting the phone ring for over five minutes without any one answering.... Twice we tried calling the concierge and got the same lack of response so we gave up and went to bed hungry. The other issue was with the shower. The water pressure from the bath tub faucet was fine and the water was hot but on e you switched it to shower there was so little flow that it would take forever to rinse shampoo out of your hair. I eventually resorted to switching back to the bathtub faucet and used one of the glasses to rinse my hair filing it from the bathtub faucet. The next night I decided I would just take a bath instead of standing in the sprinkle of the shower however the bathtub stopper would not deal off enough to even get more than 1 inch of water in the tub. To get by I used that came glass to cover the drain and it worked well enough after I wrapped a wash cloth around the base to help seal it off. I know these seem like small first world problems, but when you are staying at the Ritz there is a certain expectation of quality",1
+Dirty and not nice. - The room was not well maintained. The bathroom floor looked like it hadn't been swept or cleaned in a while. The room looked like it never had a real deep cleaning. The Towels in the bathroom where a grungy gray. It is not a well kept property. The breakfast pantry had a foul odor coming from it. I realize that... More,0
+"Heading to Texas - The woman at check-in was teriffic, she went out of her way to be acomodating, even to take microwave popcorn from her own stash and make it for my wife and I. If you have a family outing there is a great pool area and attached resturant. We will stay again if we are through the area.Thank you",2
+"Terrible hotel - Worst Hotel I've stayed in, Non smoking smelled of smoke and my eyes were burning. They gave handicap room shower head not high enough and no sink in bathroom not what was expected, air conditioning unit noisy horrible",0
+"Hilton Garden Inn Hampton Colliseum - Great hotel, excellent service from staff including front desk and the restaurant. Breakfast was a fair price and had many options. Food was excellent. Wait staff paid excellent attention to customers. Knew what they wanted for refills and such. And as I'm diabetic, I loved that they had sugar free stuff available. That impressed me a lot. What also impressed me a lot was the option of fruit as a substitute for fries with dinner. Never had that before. Front desk staff were very attentive and helpful. It was near enough to the colliseum, but the hotel and the colliseum are in a kinda tricky area to get in and out of. Nice area, just tricky to navigate. Would recommend to others and would definitely come back again. Rooms were comfy and beds were comfy too. Only complaint with room was very noisy air conditioner or fan or something in the room. All in all great hotel for a great price.",2
+"Our get away - The whole experience was fantastic, very enjoyable and relaxing. All of the staff were super to deal with. The drinks were good and the food was super. Having a paper each day was very good along with excellent internet service.",2
+Disappointing - If you decide to book this hotel you will be disappointed.,0
+"WOW! My 44th wedding anniversary. - Excellent in all areas: staff, suite, helpfulness, extremely clean, housekeeping a real plus, location , beach view, very close to shopping and restaurants. I could live here full time. Celebrated wedding anniversary, roses and champagne in the room upon arrival a very nice touch. I will surely be back.",2
+"Don't stay at Chase Suites - The website pictures of the hotel are very deceitful and does not match the actual product when one stays in the room. The pictures are misleading. The staff was rude and indifferent. The room we stayed in was smelly, dirty and poorly cleaned. The buffet breakfast was terrible and was done on a very low budget, they put out some... More",0
+First time in Norfolk - In town overnight to attend a funeral. Nice hotel. Staff was very friendly.,1
+hidden gem...great value - first trip to Hawaii stayed at this hotel in Jan....located a very short distant (less than 10 min. walk) to the beach...staff both friendly and professional...rooms very clean and comfortable...free towels for the beach....free wifi...free breakfast...found this place to meet all expectations and above,2
+"EX-CEL-LENT - Everything was great (clean, nice, free nice breakfast, 24 hr coffee, free wifi). The service was extra great. We forgot to turn off our carlights and they helped us immediately to get our day on the way.",2
+very poor service - It took at least 30 minutes to get checked in. then my key cards would not work. we went to a concert and showed back up at the hotel around midnight and the whole building smelled like poop. Just checked my bank account and they charged me twice for the room. not pleased at all,0
+"Simple, Clean, & Convenient - Great remodel, rooms were super clean and well cared for and the lobby was nice. Perfect for trips to Disney parks.",2
+"Love Hotel But Not Room 204 - We visit this hotel about 3x a year because my niece is in college nearby. We have stayed at the Hampton Inn since the 80s when I was in college so I love the Hampton Inn (free breakfast). This wknd was probably the worst experience I've had at the Hampton Inn in room 204. The bed was extremely uncomfortable, when... More",1
+"Roomy hotel but pretty worn - The room was not bad, but the couch was so worn we practically sat on the floor. It was also pretty stained. The bedspread was also very worn and starting to get holes in it. The beds were kinda hard. It did have 2 full bathrooms and a full kitchen including dish washer!!! I felt safe and the room was easy to find. Map quest did put us at the back of the hotel though, and it was kind of confusing to get up to the front office. Overall it wasn't bad. It was clean. It just needs a few furniture updates.",1
+"Mrs. - My husband and I planned a last minute trip and chose this motel based on reviews. It was a favorite! The room, including bathroom was very clean. Bed was comfortable with crisp sheets that were so appreciated after a long day of activities. Pool along with hot tub and sauna was clean, and all worked perfectly. It was conveniently located.... More",2
+will never return - Woke up with crazy bug bites.,0
+"Ok place to stay - I stayed here for one night. I was not able to check in right at 3 pm so I had to leave and come back. The young lady at the front desk was pleasant enough. The room was decent, although the bath towels smelled like cigarette smoke. I did see the cleaning staff outside the rooms with their carts smoking cigarettes. At times some of the guest were a bit loud and you could here them, but it didn't bother me enough to complain. The location was good for where I needed to go. Ok place to stay for a night OR 2 but I wouldnt do more than that.",0
+"Avoid this property - Staff was rude, hotel is dirty, no hot water, questionable neighborhood. Was one of the worst hotels I have visited. The low rate is not low enough. Would not recommend under any circumstance. Pay the extra fifty dollars a night and stay at the Courtyard.",0
+"Nice, clean, comfortable and affordable. - Nice, clean, comfortable and affordable, all with a great hot breakfast and close to GMU. Wish they had an outdoor pool, but much better than local competitors.",2
+it was okay - Stayed in a handicapped room where the shower floor needed a good cleaning. Walls are very thin so you can hear all the conversations going on next door.,2
+"Wonderful Family Wedding - In August of 2015, we stayed at the Staybridge Suites as we prepared to celebrate the wedding of our son and his wife. We came in a few days ahead of the wedding party to help out her family with the details of the wedding. We reserved rooms for family, wedding party, and additional guests, having to change the reservations... More",2
+Needs updating - Needs updating. No microwave or fridge like shown in the photos.,0
+Good enough. - Room in front of the elevator did not have isolation from the noice drunk people make coming drunk from downstairs ball room. Hey were loud and stood chatting right in front of our door. Room 608,2
+"Clueless Employees - What major chain has only one employee on staff at 3:00 on a Friday afternoon While the gal at check in was very friendly she was clueless. We were lined up five deep to check in. Based on the conversation I heard, a lady in front of me had cut her finger on the door coming in. The reason I... More",0
+"Great place to stay! - My husband and I had a wonderful stay at the Saint Hotel in Key West recently. The room was beautiful, the staff very friendly and helpful. We loved the balcony overlooking the pool. We really think there should be a mirror in the room so that two people can get ready at the same time, rather than having to wait for the bathroom steam to clear before the other person can get ready to go out. We did have to ask for towels and toilet tissue the second day, but the staff were quick to bring them to us. We also received extra hangers when we asked for them definitely needed more hangers! We thought the location was perfect, and the bikes were a treat also. We did lose WiFi, Tv, and music due to some sort of work going on in the street. It all came back on after a while. We enjoyed our stay at the Saint and would definitely stay there again! Jim Lois HoganMr. Mrs. Hogan, thank you so much for taking time our and reviewing our property. We greatly appreciate all the kind words about the hotels rooms, location and staff. I think its a wonderful idea about having a second mirror in the rooms we will definitely take it into advisement because it would enhance the experiment. Should you travel to Key West in the near future we hope you will consider The Saint Hotel Key West as your next residence. Thank You once again",2
+DC weekend - My fiance and I stayed here to go the Nationals games Friday and Saturday nights. The hotel is very close to the metro and made it easy to get to the ballpark and the zoo. The free champagne was a nice touch to start our trip. Only negative is that if you use the wifi and are not a Rita Carlton rewards member they charge you 9.95 per day. I asked about this charge and they promptly refunded it since we were only using it to check emails on our phones and could have used our data had we known it was that expensive. Otherwise a very nice hotel with excellent staff that make your experience enjoyable.,2
+"Dust Bunny Blues - When I came into my room, I did a check for dust(I'm allergic) and found a rather thick collection on the headboard and lampshades. When I requested for it to be cleaned while I was away(Checked in at 3pm and left the hotel at 4 pm) It was not done. I called the night manager that night and he made... More",1
+"Worth the price - The hotel rooms are very nice, and clean. It would be nice if the rooms had a refrigerator or microwave. Overall I enjoyed my stay and will be staying again in the future.",2
+"Location was good. - Booked a room at the Super 8, had roof leak so was sent across to Ramada, same owners.",1
+The worst customer service I ever had. - Good: The worst customer service I ever had. In life. The front dest worker was very disrespectful unhelpful. He actually was yelling at me I had to call booking .com,0
+"Best value in the high end condo rental market by far. - We (family of 4 including two older teenagers) love Maui and have stayed at several hotels and Villas on the northwest coast. We thought the Westin Villas were the very best until this current trip. The Honua Kai is now 1 in our book for several reasons: 1) Big, comfortable and well appointed units. We had a 2 bedroom with... More",2
+"Have stayed at this hotel before, very convenient - Very satisfactory and comfortable.very convenient and met all our requirements.",2
+"Metro Points in New Carrollton, MD - Given the location of the hotel, it wasn't a bad stay. I know the name on the outside has changed a few times but the interior hasn't changed much at all.. The over night desk clerk mumbles when he speaks making my late night check-in that much more agonising. The maintenance housekeeping crew were overly polite and courteous, loved it. The front desk clerk and manager both over night and day shifts need to take a page from their fellow employees book on manners.",1
+"Wonderfully comfortable king bed in shabby room. 45. - Working heaters and lots of hot water. Be careful in the tub, no grab bar and tub surface is slick (I put down a hand towel). Superior bed. Old CRT TV with some reception problems. Furniture shabby. Wi-Fi works. The Korean Baptist proprietors are most pleasant and helpful.",1
+"Insects - I guess they don't care about the little critters that creep around the room. We informed the front desk and all they said was, hum. We usually have the rooms sprayed! Found two centipedes and spiders crawling around.",0
+I needed a place to sleep at a reasonable price. - They were very helpful with restaurants. The location was very good as Sedona was very crowded. There are many beautiful hikes that are close to this destination. We ate at Cecina Rustica which was the best Italian food I have had any ware.,1
+"Horrible customer service!! - The individual by the name of John who worked the front desk was very rude on May 17, 2016.I would never recommend or stay at this hotel. My sister ended up just leaving without staying after she paid her money. I am calling the manager as soon as possible.",0
+Fantastic stay - Our stay at the London was wonderful. The hotel is absolutely beautiful. We stayed in a lovely suite with a nice view. It was very similar to a condo. Bedroom and separate living room space. The decor was very welcoming and it was a confortable living space. The staff was extremely helpful and friendly. This hotel is centrally located and... More,2
+"Slightly disappointed... - We are regular Hyatt customers and are loyal because of the consistent quality and service. While everyone here is very nice, the pool is not kept up and the TV reception is TERRIBLE. It is August and our granddaughter wants to swim. The pool is cloudy, full of leaves and very uninviting. Breakfast was also disappointing...powdered eggs and out of... More",0
+FRIENDLY STAFF - The only thing about this hotel is that the staff is very pleasant. The rooms are clean but very dingy feeling. Bathroom was the same. Nothing to impressive about this comfort suites. The price was way overpriced for the what I had expected.,1
+Great deal for the price - This hotel is a bit of a ride on the metro if you are going to DC but the facilities and staff are excellent. Great place for families with kids and an amazing breakfast. The shuttle to or from the metro is free and we only had to wait once for pick up - normally very prompt except for one 30 minute wait. Would highly recommend this hotel.,2
+Not really impress - No evening receptions was not nortified of not having one on Thurday or Monday during my stay. Came in lobby there was nothing. None of staff front desk said anything about not having the evening reception,1
+"Good place to sack out! - Our room was not very big, but it was clean, quiet, and comfortable. This hotel has a night watchman patrolling the grounds and it felt very safe. Parking was convenient. The staff was super friendly and helpful and the breakfast was more than adequate. The price was very good and we all felt like it was an excellent value for... More",2
+"Good location, comfortable bed - Good: Good location, comfortable bed",2
+"Worst stay ever. - Bad: No customer service and they try to bill you for everything, for everything. Good: I wish customer service would reply to my emails. I should be getting a refund, but Booking has never replied to my emails. I guess this was my first time and last time using Booking.com. Worst stay ever.",0
+"Good location but beware of parking.... - Only spent a night at the hotel at the end of November. Location is great with access to the boardwalk. Room was clean and checking in and out went without a hitch. However, as noted, we ran into problems with the parking. The hotel does not have parking. You must park across the street which is also used for public... More",1
+Good location but small rooms for family - Hotel outdoor pool looked much larger on the website and appeared to be oceanfront. The rooms were somewhat smaller and from the orbitz website it looked like the room would be separated into 2 areas - 1 bedroom 1 TV/dining area w/couch. Apparently those rooms are only available across the street from the ocean.,0
+"Worst hotel I have stayed - Terribly managed hotel. Probably the worst hotel I have stayed in a while. Arrived late in the evening and found a que of guests trying to check in. One family with four kids apparently had booked two rooms via Expedia only to be told they had only one room with a king bed available. The two guys behind the counter had no clue what to do - listening to their phone conversation with (apparently) their manager, it seems they had a number of free rooms - but those had not been cleaned and where dirty. They also made everyone pay a 200 security fee - which upset several of the guests trying to check in. My room was prepaid and I did not have that problem. However, I needed to go three times up to my room on the 6th floor because the key card did not work - they then switched me to another room. The door of the first room had clear signs of an attempted break in. Since they could give me another room, why did they not give another one for this family Room was ok but smelled moldy. Breakfast was poor and breakfast room pretty dirty and unpleasant. To sum it up, I do not recommend this hotel. Should have chosen the Courtyard Marriott across the street instead - eventhoug it is a little more expensive. Other folks in my group stayed there - I should have done the same.",0
+Small room and a nasty bathroom - Bad: The bathroom was gross. The inside of the tub was peeling.The ceiling looks as if it had a previous flood upstairs. Good: The buffet was good.The location of the hotel was great.,0
+"Clean, friendly, convenient - We had the most expensive room overlooking main street and It was a little noisy . We had a room on the side facing the ferry once before and even though the room was small it was quieter. Love that you can walk out the door and be able to walk to the restaurants and shopping ! A little pricier... More",1
+Trying to check in - Arrived at 6pm staff has no idea what rooms are clean and what is not have reservation for a king size room trying to give me a double queen finally have found me a king room more to follow. Ok we got an upgraded king room has a pull out bed also. Room is clean and looks good. Well we... More,0
+"Absolutely avoid this place - The carpet was filthy,tub didn't drain,area around the breeze ways is very trashy, they give you 2 towels for 2 beds and refuse to give more no matter how long you are there, refuse to refund monies if you want to go to different hotel, the swimming pool looks like a cess pool. Walls were nasty, I just really can't... More",0
+BED BUGS DO NOT STAY HERE! - I stayed here for 1 night and discovered bed bugs in the morning. My back was covered in bites and there were multiple bugs under my pillow. I immediately raised the issue to the front desk and they could not be less concerned about the bugs. They informed me that theyve had issues with bed bugs in the past and... More,0
+"Don't expect a good nights sleep. - A lot of noise street noise, very loud in the room. The bed was horrible. We only got a few hours sleep. The room was clean enough but not great. The staff was okay but the room was a disappointment.",0
+"Close tot he airport, but pretty poor condition - Very worm out room, close to the airport, but the smell in the room was unpleasant",0
+"Average at best - Agree with previous review, renovation consisted of mostly new paint. No fault of hotel, but be prepared for a night with plenty of noise....street cars passing all night!! Food at restaurants is excellent. Employees are very nice. If you are looking for a really first class hotel at this price point, I would suggest Ritz Carlton, Windsor Court, Roosevelt. One... More",1
+"Horrible Service - The front desk had the most negative attitude I have ever seen in my entire life. He did not want to give us a room. He was not only rude to me but to other guest as well. Most of them were elderly which really bothered me. Because he was so rude we did not stay 6 days as planned,... More",1
+Great club - Had a great time downtown Public transportation was great,2
+Courteous and helpful staff! - Good: Courteous and helpful staff! Excellent location. Close to prudential and shopping. Highly recommend,2
+"Needs more renovating - Stayed here because it was right downtown McMinnville. We were on a wine tour of the Willamette Valley. Never again! The room did have its own bath (you pay extra for that) but it was small, small, small. It smelled dusty, there was barely room to turn around, only a bed and two tiny nighstands. Where do you put the... More",1
+Girls Weekend - I love this hotel. I took a chance on it about two years ago and haven't stopped coming. The hosts are the best. I would recommend this hotel too every one. The restaurants have a good variety of fresh meat and seafood.,2
+Not handicap facility - We asked for a handicap room. We got a room on the first floor. Not very handicap accessible. No grab bars in the bathroom. Not handicap accessible for wheelchair person. Very little room. Got the first floor. but other than that not very helpful. Front desk did not seem to care either. I undertand you cannot guarantee a room. But this was not a enjoyable experience. The restaurant was good and very accommodating.,1
+Dirty carpet and noisy - Carpet so dirty that upon entering shower the foot prints would not rinse off the tub. Laundry room directly below room would shake entire room when maids were doing laundry.,0
+i cant believe i even had to pay - Worst hotel experience ever. Very seedy place.,0
+Overcharged - They double-charged us for valet parking. For 2 nights we paid over 260 and they have yet to reimburse us. Expect to wait over 45 minutes to have your car fetched from the valet and pre-arrange for them to retrieve it before check-out.,0
+Bad side of town - This hotel had a dirty pillow (blood stains) the shower was clogged the breakfast was horrible and the staff seemed unprofessional.,0
+"What a Ripoff - Charged me for the night that didn't stay. I booked through Booking.com and kept telling me to contact Booking.com and they didn't take any responsibility. There are no confirmation emails or calls for my booking. 0 customer service.Myat Thu L - After reviewing your reservations. I show 2 rooms that were booked for arrival of 12/06/15 through a third party website. You should have received confirmation for these bookings through the third party you booked them through. Unfortunately, nobody showed up for arrival on 12/06, and the reservations were charged first night room and tax for a no show.",0
+"quick night - We arrived very late but glad to find a clean, comfortable room. Pillow tops on bed were an extra gift to my husband who had been driving for 3 days. Building is a little tired, but clean. If you need stores or restaurants, there are MANY good ones nearby.",1
+"Old Route 66 Experience - This hotel is very old, accepts pets and smokers. We have neither. When I asked to host if our room was no animals, he sighed and said sir, this hotel is so old, I wouldn't be surprised if there have been 10 horses in there. The hotel is old, beds stiff, shower door didn't close 100, butt it was the... More",0
+"It is what it is. - The facility was not bad for the price the room was clean, beds were good and everything worked. The people that stay there however were unpleasant to be around.On day1my girlfriend could not walk out of her room without getting harassed by a gentlemen with his pants on the ground so she had to be escorted every time she left the room. The same group partied till 5a.m. and our room wreaked of the weed smoke from the room next door. Day 2 there were several ferral children running around some naked all unattended while parents chain smoked Pall Malls on the steps. Again the facility was nice ,it was clean and was not bad except for the other guests.",0
+"Needs improvement - Part of hotel was under renovation, it was also noisy. Not a good bargain.",0
+"Hotel is awful! - Second time in a row that we have had an awful experience with the hotel booked through your website. Your website gave the hotel 3.2 stare. I would agree if the scale was out of 100, not 5. One of the two queen beds had the mattress springs bulging through surface. The bathroom was dirty and I killed 3 roaches.",0
+"Nice stay - Enjoyed mystery. Nice location. Lots of national brand restaurants nearby. Breakfast was good. Comfortable bed and nicely decorated room. Had ground floor room and it was OK quiet. When I made my reservation, I was told they had my reward number. Did not have it when I checked in and did not receive member bad of goodies. Internet as bad... More",2
+"Outstanding! - Place is outstanding!! The people here treat you like gold!! I was very happy with our entire experience here! Karl did an awesome job setting everything up for us every time we came to the beach! No matter what we needed, he was there. Very helpful and outstanding customer service. He also gave us a lot of input on places... More",2
+Beautiful room and a great view - Great room for the price. The Breakfast was awesome,2
+Awesome Hotel - I had a fabulous stay. We stayed in the Tower Suite and it was fabulous. I would stay again. The only thing I didn't like is that they didn't have a microwave. I love the bathroom and the view was on the strip so it made it beautiful.,2
+"Clean, Efficient Hotel - Falls Short in Some Areas - Hotel check-in and check-out is efficient. Common areas and rooms are well maintained. Staff was inconsistent in terms of friendliness. Room's window heat/air unit was a bit noisy for me - but I'm a light sleeper. Breakfast was acceptable - fairly standard for this type of hotel. Had issues with the Internet connection speed.",1
+I wouldn't suggest staying here. - The photos are very misleading. The ceiling in my room and bathroom was falling and bathroom full of mold. I complained but was told there was no other room available. I listened to numerous complaints from other guests while I waited in line to complain. The front desk gentleman was indifferent to the complaints and not much was resolved. I was in town for business and have never stayed in a worse down town 'hotel and conference center' in the hundreds of cities I've traveled to.,0
+"Chandler Inn - This hotel, though not new, is very well kept up. The bed is very comfortable and the property is clean and well kept. The location is good. I needed to be in Apache Junction early Saturday morning. I was only a 30 minute drive away. I will recommend this hotel to anyone I know. The breakfast was nutrisious and hot.... More",2
+Consider a better hotel - Try to avoid unless you absolutely have to.,0
+Clean. Court side rooms are better than outside ro - It was OK,1
+"Wonderful Place to Stay - The rooms are all decorated differently and are very quaint, with a personal touch. One of the cleanest rooms we have ever stayed in. The staff was very friendly and accommodating. They provided water bottles in the room and would provide more if requested. Coffee was available 24 hours and the continental breakfast in the morning was great, presented in... More",2
+Well located - In heart of downtown. Older hotel with front steps that you needed to have bell service for. Breakfast good but expensive. Parking nearby for a fee. Free coffee am only. needs grab bars in bath.,2
+Not clean - Had a Bad experience here. Bugs were crawling up the Curtains and the Cieling. I killed a few and housekeeping didn't even clean the mess. Aweful. I should have take pics.,0
+"Chilled out - We were regulars the Shawnee Motel until our last visit on 8/9/15 when Thelma Triplett called and said she was appalled that we had the room air-conditioner on 60 and I said we were hot and she responded she was hot too and for us leaving it on at 60 degrees, she was canceling our reservations for Bedford Days... More",0
+"Clean - Very clean.great location and quiet.easy axcess to foid, drink and dance.i would refer to family friends pet friendly in friendly town!!!!!!!!!Hwy 69 fastest route Texas and all major cites. Oklahom is beautil.",1
+Great Peaceful Stay - went for a nature getaway. I am disabled and really loved the spacious room that I could get my mobility scooter around in. The staff were very friendly and helpful. They even wash the blankets and covers for each new guest!!And I didn't hear any noise coming from other rooms.,2
+"Just the basics - First of all, I read these reviews alot and I am always suprised at how picky some people are. We are not that way and are usually looking for something that is a good deal even if it's not the greatest hotel. Having said that, this is my review. Got into the hotel at 11:30 at night after 11 hours of driving to find that the air conditioning in our room did not work. The front desk clerk was extremely rude and very difficult to work with, however a security/maintence guy was more than helpful and after about 45 minutes we were transfered to a new room. The hotel is extremely basic if that is what you are looking for. It is in the middle of roads and highways and overpasses and really has no character at all. If you are looking for a one or two night stay at a cheap price it's not too bad. The hotel does have a decent free breakfast, but if it gets to busy, it is very chaotic, crowded and dirty. There are several other hotels nearby that I would try first if we ever came to DC again.",0
+Not so good - Very disappointed in cleanliness of the room and daily cleaning. Greeted by indifferent desk clerks...not close to good restaurants. The renovation which has apparently been going on for a long time meant there was clutter in the entrance and hallways.,0
+"Prime rib meal deal at Roma's - Bad: Dirty, tiny bathroom and no pool. Good: Prime rib meal deal at Roma's",0
+Clean and well staffed - easy check in with staff that was responsive with suggestions to my restaurant questions making a great recommendation. I checked in via the pre-checkin option and was haned my key as soon as i gave them my name. I requested a good seafood restaurant recommendation nearby and they immediately recommended two with a personal preference for Jax Restaurant. It was... More,2
+"Hot water problems - Not only did the shower for my room not have hot water (so they gave me another room but still it was inconvenient when I was rushing to catch a train), but the new room they assigned me to had extremely hot water running in the toilet! (I could tell by the steam and intense heat coming from the toilet after flushing). The hotel definitely has been very well refurbished and the condition of everything is of high quality, EXCEPT that it doesn't seem they've worked out all of their plumbing details yet.",1
+Slow speed Internet also need refurbishing - The internet was so slow that my data kicked in. That I could be OK with just a nuisance. I got back to my room around 9pm and wanted to take a bath. The stopper on the tub did not work so could not do that. I think it is funny how things that are so minor do not work... More,0
+"Nice Clean Hotel, Great Location, but Rigid Policies - This hotel is located across the river from the Trump Hotel which makes it walkable to Michigan Ave, Millenium Park and possibly even Navy Pier. Rooms are nice, sleek and clean but SMALL. How often have you stayed at a hotel and asked for a late checkout Has any hotel wanted to charge you for it Well, this hotel charges 35 for late checkout! We had a situation, where my mom, a senior, was traveling with me and was injured the nite of our stay at an outing. We ended up having to go the hospital emergency room and didn't return to our room until 3:00 am. When we woke at 11:00 am, we were hoping they'd allow us a late check out so we'd have time to get some food, especially since she is diabetic. The hotel would make no exception or allowance. We had to hurry and pack. We'd prefer to have eaten and then packed up. Because of this insensitivity I've had to lower the rating of the hotel.",1
+"noisy at night! - very noisy at night, from people walking around and talking in the hallway. not recommend.",1
+"Very good place for ski vacation at Killington - We have stayed in Mountain Inn with my family (2 adults and 2 kids ) for ski vacation for 6 nights Great place to stay ! Very close to the resort , about 3 min on the bus Clean and comfortable Very friendly stuff Heated pool outside - nice adventure :) Recommended",2
+"Best hotel in the country! - Stayed here for Thanksgiving and had the best experience. Before we arrived they asked my three year old little boy's name and when we arrived they had the most adorable kids travel pillow and personalized cookie waiting for him. They had children's games on the lawn right outside our bottom floor room, 105, and he had his face painted for... More",2
+"Fianc birthday - We had a great time enjoyed the great service, and how we were able to walk right to the beach. The breakfast in the morning was great we would recommend it to our friends. We can't wait to come back again",2
+"Bulldoze it - Worst place I've ever stayed. Toilet leaked, shower faucet was broken. So noisy, was like sleeping on the highway. Beds old and not comfortable. Weird people lurking around. I just can't even explain how terrible it was except to say I recommend t they just bulldoze the whole thing.",0
+"Worth it - Besides the rude customer service, overall it was great. The rooms are spacious and we had no problems at all. Everything worked well. The water park passes to Noah's Ark and Chula VIsta is a plus. We went to both water parks. Also the pools at the hotel are good. My god son enjoyed the area for kids outside.",2
+Okay - Location is great for Metro boarding to DC. No one at the front desk at check-in or check-out. Hallways/stairwells do not smell good at all. Exercise room has no sweat towels or sanitizer towels which we have never seen before. Room was slightly dirty upon arrival. No room service during the stay. Had to ask for extra towels and toilet... More,0
+"Comfy beds, nice hotel staff, sans manager! - The only problem we had with this hotel was the rude manager, but I am addressing that with their corporate offices.",2
+Thank God for the Starbucks - Bad: Restaurant was bad. Good: Thank God for the Starbucks,2
+"Really a 4 - Room is disrepair, rude manager, average breakfast. Possible mold on the wallpaper! I which some was falling off. Plus I've never seen anyone put drywall over wallpaper. At least the breakfast lady was friendly and it was quiet. Do they buy their reviews",0
+"great holiday - Pluses: location, all suites Minuses: Rude and unhelpful staff, worst breakfast selection and coffee quality of any Embassy Suites I've ever stayed in",0
+"Would stay here again! - Well kept, decent breakfast, but only open till 9am. Stayed 3 days for a wedding, bed was excellent, room size was good. Well stocked, and in very good shape. Up to Wyndam standards!",2
+"DONT STAY IN THE ARIA!! - worst place iv ever stayed!! ever, wouldn't stay here again. I do NOT recommend this hotel to anyone, on check in they explained to us we need to leave a holding fee of which will be refunded on check out if we were not to use anything (of which we didn't). I left this holding fee then only on check... More",0
+TERRIBLE CUSTOMER SERVICE - I have stayed at this hotel several times and every time something little was wrong but we overlooked it. As I was checking in the front desk/manager told me that my room was a problem room 312 because people smoke in it. She said there was a smoke smell and smoke burns. That was the least of the problems when... More,0
+"bed situation has declined - This has always been a great hotel, and one I have given good reviews to before. But this past weekend we stayed there, and the bedding was crap. Not at all comfortable. this room had one of those sleep number beds, where theoretically each side can adjust to the desired firmness. We couldn't get it to do anything, and the... More",1
+"No Other Option - There is really no other option to stay in Westport. We are in the process of moving, and are familiar with this property and have had no choice but to stay here when we are in town. While they state the place has been renovated, it is basically common area cosmetics. The rooms are VERY basic and each one we... More",1
+"I love the PI - As a local, I am loyal to your hotel. I love everything about it! I recommend that my friends from the mainland stay with you. You are awesome! Mark is an amazing manager, the front desk helped me with professionalism and efficiency. Donna Blanco is fantastic! Burger was yummy... the best Bloody Mary's on the island too! Thank you very... More",2
+"Hampton Has It all - The Hampton at Gateway Park was an excellent choice on my recent trip to Denver. It appears the hotel is newer, the facilities were spotless, room was clean, quiet and very roomy with a kitchette. The work area was very large so I was able to get my work done. I always find Hampton's to be consistently nice in a... More",2
+"Nice hotel with beautiful view - Nice hotel with beautiful views. Business trip so unfortunately only stayed one night, but will definitely return.",1
+Worst Experience of my life. - I will not be using expedia ever again this Hotel was a dump and if this is what you guys deal with I don't want any part of it. I didn't stay I just lost my money because there was no refund so they said. so thanks for nothing.,0
+First of all they say they don't rent rooms to florida... - First of all they say they don't rent rooms to florida residents unless you put up a deposit but they don't tell you this until you get there when it is to late to cancel or make another res somewhere else. My weekend there the temp dropped down into the 40s and the room furnace did not work so cold... More,0
+"Rated 10 out of 5 - My favorite place in clearwater,minutes from the beach and shopping malls,grocery stores,supermarkets,Very clean rooms,kitchen,sleep beds,TV,o.m.g.beautiful...I had so much fun at the pool,you can even cook at the pool, courtious service by the staff,fred,bonney,catalina..just ask and they get whatever you need,grace and fonze are the owners and they are just great people.Reasonable prices for clearwater.My kids have a ball there.i stay for month's out of a year,would not stay anywhe...view morere else.Heated pool...i can go on and on,but they are my reviews,enjoy your stay,i guarantee you will go back.... MIKE ELSIE,AND KIDSview less",2
+"Weekend getaway with wife and kids - The hotel has seen better days. The room was adequate and clean, but nothing to rave about. The indoor pool was very cold despite being heated. My son and I could only stay in for about 20 minutes. We were on the 6th floor and it had a peculiar smell in the hallways that suggested they might be renovating on that floor...it was that chemical smell...of new carpet or glue...not sure. Our room service dishes stayed in the hallway one full day and night after we finished with them.... Overall...probably won't go back, it was just so-so",1
+"Tiger Water Polo - The hotel was in a convenient location and had a friendly staff. Breakfast and snack selection were good as well as fresh. Check in/check out quick. spacious lobby, comfortable beds and pillows. The hotel was quiet and easy to find off the highway.",2
+"Temecula Best Western - Stayed one night at this Best Western for a half marathon the next morning. Overall, hotel gave the impression of being slightly dingy and outdated and was the type of hotel where all the rooms are accessed from an outdoor hallway. The service was friendly and helpful and the room was relatively clean and comfortable enough. Some stains on the carpet at the door though. Did not eat the breakast since we were up early for the race but I saw at check in that the dining room spilled out into the lobby which I thought was a little crowded looking to say the least. Great location as it was close to the plethora of wineries nearby and also close to several shopping and dining areas. Close to major highways without being noisy too. Next time I'd search for a slightly nicer hotel but this visit was satisfying for our needs.",1
+No air conditioning. Doubled charged for the room - The room was nice and renovated . I tried to adjust the air upon arriving in a room which was 85 degrees. When we can back it was still the same and when we asked the desk they said the heat was still on and brought us a fan offered to give 10 off.We also paid for the room... More,1
+Atmosphere - Bad: Check in staff was rude. Concierge never called back after leaving my information. Doors slamming in hallway could hear in my room. Double Queen Room was not a true Queen size. Have to pay for wifi. Good: Atmosphere Bedding Location,0
+DC Vacation - The staff was very friendly and did all they could to make our stay enjoyable.,2
+"Nice hotel, but they do not let you know that valet is 30. They just bill you for it - Bad: Valet is 30 and they do not tell you that. Good: Staff was incredibly friendly",2
+"Hotel per chi ha la macchina - Hotel pulito e comodo, secondo gli standard della catena di cui fa parte, camere ampie e con tutti i servizi. Colazione inclusa, non di eccelsa qualit, ma comunque comoda poich non ci sono bar o locali nelle vicinanze tranne qualche fast food. Puttosto fuori dal centro storico pertanto consigliabile solo a chi dispone di un'auto propria o a noleggio.",2
+Good spot - A really mixed bag. Great location (by Space Needle campus) and very nice rooms. The personal service that was so lauded was absent in our case...lots of newly hired and distracted 20 somethings at the desk. The view out the back is truly horrifying ... a crack house with squatters... but no spillover to the hotel. Lots of good restaurants... More,1
+"Outdated Hotel - although the staff were very accomodating, the hotel itself was old, needed renovation. lobby was gorgeous but the rooms inconsistent. hot water takes 10 - 15 minutes to come to the tap.",0
+Kind Folks but it ends there - I have to say I am never happy when I get out of my car and walk into my room. The room was clean enough but the air conditioner was loud and if you turned it off the heat was unbearable after a few minutes. The door to the room was allowed sunlight around all sides and with opening like... More,1
+"Nice, clean affordable hotel. - I thought it would be nicer than best western or comfort inn, since it's by Sheraton but it's not. The room size is about the same, I got double beds. There's no free breakfast. There's not much establishment around the area. Better go to downtown San Jose. It's still a nice clean hotel with comfy bed and pillows. I'd still recommend it because it's affordable. Maybe I expected too much.",1
+"Convienantly located with lots of places to walk to - Bad: The rooms are tiny, but expensive. The staff was not very friendly or helpful. They seemed bored and not so welcoming to visitors. They didnt refill the coffee thermos for breakfast and didnt care to either. It was awkward. Good: The place is clean and centrally located. I enjoyed the music playing in the room upon arrival. Its been updated although its an old building.",0
+"Bad service! - We arrived at around 11am. We're told room not ready yet, try in a few hours. But definitely by 4pm!! Room finally ready at 4pm as with everyone else's so we had to wait in line for check in. Because we were early our bags were last to be delivered. Waited 2 hours for our bags and ended up getting... More",0
+Super bad staff un professional and rude. - I would advice not to go for this hotel. The staff is higly rude and they will over charge u. Very un proffessional behaviour will keep u waited un ncessary.,0
+"Place is ok, doubtful I'd stay here again - Pros: This hotel seems fairly new and is pretty clean with no weird smells. Our room was insanely spacious, the shower head was very relaxing, and the bed was very comfortable. There was a good variety of breakfast items available and they were pretty tasty for the most part. All the furniture and decor look tasteful and are in good... More",1
+Serious safety Issues - My grandson was locked in the bathroom for 45 minutes due to faulty bathroom door locks. Hotel staff had no idea on how to get him out. My husband figured out what the problem was with the door and got him out. Now my grandson never wants to stay in any hotel ever again!!! Traumatic experience!!,0
+"Clean but not comfy - The hotel was clean and staff was friendly but the bed was rock solid and after sitting in my car for long due to the weather my back didn't need any help in feeling worse. Breakfast was tasty, but cold in the sitting area being directly in front of the doors where all the cold air came sweeping in.",1
+"Too little for too much - While the place is certainly interestingly decorated, and very quiet during the off season, there are very few amenities, at least of the sort we were interested in. No pool, no hot tub, no gym, but you can get a bucket of mid-level wine sitting on your bed when you arrive. Second floor has nice balconies overlooking the water.",1
+disappointing - The location and view were very impressive with very large pool and playground. The stream flowing around the facility was spectacular. The staff was very friendly. The rooms were very run down and gloomy. Our sink stopper was broke which was taken care of right away but carpet was very nasty. For what I paid I expected much more.,0
+"Great hotel close to metro. - The breakfast buffet was phenomenal! The challenge was getting out of bed and get to breakfast on time!! The bed was very comfortable! Also, the breakfast staff were very hospitable. One of the chef (big guy) was wonderful at making sure we had the food we needed. He was very attentive to all guest needs. I will definitely stay again!",2
+"Not worth the money - Barely a 4-star. Bathroom looked like something out of a Holiday Inn. The actual room itself had a very conveniently mounted TV so high marks for that, but beyond that there was nothing indicative of the price point. The sheets, pillows, and bed were mediocre at best. Also the room had the same, if not cheaper, in-room AC unit as a Townplace Inn I stayed at as well. The staff was extremely friendly and helpful, but that doesn't justify the price. Also, they provided 0 benefits as a Expedia VIP member. Definitely would not stay here again. I'd either price down and stay somewhere else, or go a little bit higher to a 5-star.",1
+"Classic, but uninspiring. Over rated. - I stayed in a huge two-room suite here, and I just don't understand the appeal. Perhaps my tastes are just not, ahem, refined enough, but I found the hotel to be a bit stuffy and uninspiring. This was the 3rd or 4th St. Regis that I've stayed at, and I finally realized that the brand just isn't for me. I guess I prefer more modern or unique hotels. It wasn't a bad experience, and the separate living room would be helpful for entertaining a certain type of client, but I wouldn't stay here alone and I wouldn't stay here for a romantic trip.The service was spectacular in the suite, and included a private butler. That said, I don't really need a private butler when I stay in a hotel. The front desk workers were friendly if not downright charming. The hotel lobby is small and, for my tastes, uninteresting. It lacks the wow factor. The concierge was very good, but seemed to sigh when he realized I had such pedestrian questions such as what new broadway shows might be worth seeing (I've been to NYC more than 30 times, but I always ask the basics).For the money, I'd pick the Waldorf Astoria or the Gramercy Park hotel for its warm, sumptuous colors and textures (in the larger rooms) or even the Mandarin Oriental.Note - I stayed in this hotel in 2014.Dear Allen,Thank you for taking the time to share your feedback regarding your stay with us.We are sorry to learn that the style of our historical property did not meet your preferences, but are glad to read that you enjoyed our team's service. As far as our Concierge is concerned, rest assured I will personally follow-up and use your feedback as a re-training opportunity.When Mr. John Jacob Astor and his wife Caroline built the hotel in 1904, on purpose, they wanted to have a very small lobby to make the arrival experience of their friends and family members as intimate and as home-like as possible. While we treasure and value the heritage of our hotel, we do realize that the lobby size might not be of a wow factor and we apologize if you were disappointed.Hopefully you will visit us again and give us more opportunities to be at your service.Have a wonderful start of the new year!!Sincerely,DanielaOn behalf of The St. Regis New York Team",1
+"Location and pool - Bad: The hotel room did not meet expectations. There was shaved hair in the shower (did not belong to us) and the water did not get hot. It took 10 minutes of running the water to even get to a somewhat comfortable temperature. It was requested for our two rooms to be beside each other and that request was unable to be met. Finally, when my child got sick with the flu, they were unwilling to work with me on the two nights I paid for and lost because she was sick. Good: Location and pool",0
+Convenient location in the city centre walkable to most... - Bad: Nothing. Good: Convenient location in the city centre walkable to most attractions,0
+"Friendly, relaxing place to spend a week - Staff all helpful and welcoming. Room very comfortable with great views of the Rockies. Breakfast was nice and easy to take to work. Great pool and gym and outdoor fire pit area. Will definitely stay again.",2
+One night stop over - My husband and I stayed here one night on our way to Santa Fe. The hotel is nice and on the west side of town. Our room was very clean and comfortable. Having a small fridge was nice. The front desk folks were very friendly. We would stay here again.,2
+Rooms were bigger than expected - Rooms were bigger than expected and five of the rooms we booked had a lounge bench. Staff allowed the use of breakfast room for a late meeting. This is a no smoking and no pet hotel. Breakfast was basic cold continental. Great rate.,1
+"Good price for the location - The location is great, about 10 minutes' walk from Rosslyn Metro. Environment good too. The only thing I dislike is the check in time. Their standard check-in time is 3:00pm, but we actually cannot check-in until 3:40pm. Hotel staff kept telling us it would be 20 or 10 more minutes, but we waited from 1:00pm until 3:40pm. Not a good experience. The room and corridor had cigarette smell, even though we selected Smoke Free room. The blank has a big cut on it. House cleaning lady sometimes left a piece of paper on the floor even though we left 2 dollars as tip. Guess she might not be satified with us. Overall, the place is not a bad selection. I vote for the location and price.",1
+"Skate competitio - Although clean, this hotel is in great need of renovation. Breakfast is the usual selections. Front desk was most helpful when we inquired about a local church and their times of services. Tha hotel was very close to several restaurants within walking distance, and the Interstate and, most importantly, the Ice Arena.",1
+"for concert - The hotel definitely shows age and tons of wear. We had two rooms both in somewhat poor condition that both smelled strongly of smoke (non smoking rooms). Stains, tears, and burn marks pretty much sums it up. Staff was very friendly!",1
+Baseball Weekend - Location was great. Short walk to the ball park. Lobby somewhat clean. Folks were very friendly. I guess you get what you pay for. Hotel is relatively inexpensive compared to the other hotels in the downtown area but this place needs a serious upgrade. Mold in the shower does not get it. Easy fix but maybe not. No fridge and... More,0
+"It was just okay - In town for a funeral. The hotel was okay. Heat/AC was noisy. Wires across floor in common area a trip hazard. Employees were pleasant. The room was a little suite, but was oddly set up. Some of the furniture was too big for the room, almost totally blocking the small closet. But overall no major complaints.",1
+Pretty Cool Place - My stay here was pretty cool for the 1st time. This was my 1st time getting a hotel by myself and the experience was cool and relaxing. At 1st I was hesitant about getting a hotel here because of the rating but good thing I decided to check it out for myself. The only few thing was that the bathroom fan is loud and the actual unit only blew out cold air. But other than that it was very relaxing.,2
+"Do not get park and fly! - The hotel is not bad. Staff is friendly. We have stayed at several times. This year we purchased park and fly package and left our car there while away on vacation. We returned to the hotel to find the vehicle had been broken into. The driver's side window had been shattered and someone tried to rip the door handle off. The hotel did cover the hole. We had to find a vacumn and vacumn the vehicle. Hotel did not offer. Had to drive 5 hours home without window through cold temperatures and some rain. They did call the police department. They came out took pictures etc. hotel apologized and refunded our room for the one night park and fly. Needless to say we will not be staying here again. We appreciate hearing from our guests and thank you for your feedback. We were very disappointed to hear your car was broken into while in our gated parking lot and understand how frustrating this is. Unfortunately, there has been a recent wave of car break-ins around the airport, affecting a number of hotels in the area. In the case of a car break-in, we contact and hand over to the local police department for further investigation. Fortunately with the help of local police and third party security monitoring our parking lot, we have been able to stop the vandalism. We work diligently to create a safe environment for our guests and will continue to work with local police to ensure our hotel, parking lot and city are safe. We offer our sincerest apologies and are glad we had a chance to discuss the situation with you directly. If you have any further questions or concerns, please let us know and we are happy to be of assistance.",0
+"Expected more for the price. - Location not as convenient as originally thought.  Still had to drive to dinner.  Pool is fairly small and seems a long hike from most rooms.  Very nice lobby, only two clerks for check in at 5:00 on a Saturday.  In the future I'll stay downtown or somewhere else.  Disappointed that Wi-Fi and parking were so expensive.  The parking garage two blocks away was free though.",0
+"Comfortable - Stayed one night, though arrived extremely late due to a delayed flight. The front desk was confused as to what I was doing there so late, but I said I had a reservation and I was checking in. The room I had was large, renovated, and comfortable. Although there needed to be more outlets unfortunately. Also oddly there was a... More",2
+"My honeymoon - Spent my honeymoon here, well one week of it. What a great place. Very much like a condo, they have barbq for you to use The restaurant, The Duke, is really good, but a bit pricey. Rooms are big and well worth the money.",2
+"This is my first time in Chicago and I spent much time to... - Good: This is my first time in Chicago and I spent much time to choose the right hotel. And I was right in my choice! This hotel deserves the high rates because of great staff, wonderful cosy room with a perfect bed, bathroom and tasty various breakfast.The location couldn't be better.",2
+Not luxurious but acceptable. - Basic needs met late arrival OK. Great price!,1
+"Basic room fantastic location - Located one block from the beach and Haystack Rock, this is probably the best location for the price in Cannon Beach. We had a Studio room on the ground floor. It was simply a room with a queen size bed, a tV, apartment size fridge, free wifi, and bath. The owners seem very paranoid about being ripped off by guests.... More",1
+"Stay for the perfect location and great views. - Lets start with the good stuff. Location is perfect. The hotel lobby is 5 star and the rooftop pool and bar/dining area looks like just what youd expect in glamorous Hollywood, or even South Beach. Everyone on staff seemed incredibly nice and friendly. The rooms, especially the suites, were very, very spacious, among the largest Ive seen in this class... More",1
+Disappointing. - Staff not all that friendly or helpful at check-in. Hot water was scalding and regulator did not work properly. Breakfast was not great. Toilet had slow leak.,0
+NICE NEW HOTEL IN BUTTE - The Holiday Inn in Butte is a great new addition to the City. It's beautiful and brand new. The hotel is right off of the interestate and is close to nearly everything in town. I was impressed with the breakfast the hotel offers. It had more than the usual selection of breakfast foods. There wasn't much for vegan and vegetarian... More,1
+"Hotel ok but breakfast was a problem - Hotel was generally good but the breakfast was extremely disorganized, slow, and eventually i just gave up.",1
+Breakfast - Good: Breakfast,0
+"Moderate Hotel - room was fine except carpet felt sticky, I kept my shoes on the whole time.",1
+"Its better options for same price - Friendly hotel staff (99) and a lot of food options with 5 mins or so. But the entire hotel smells musty and needs updating. Beds are HORRIBLE, 3rd shift front desk unpleasant/lazy, and with VA traffic you're more like 45 mins from the beach.",1
+"The room had a odor. - the staff was very friendly, but the room smelled musty and the carpet felt dirty.",0
+"Funeral - Third time at Hilton properties in the last 3 years. All where let downs. This 1s pool was out of order and it is a loud hotel, not very sound proof. Baby sized pillows, not good . If you are going to close the pool,...MoreDear Clayton C, I appreciate the review of your recent stay at our hotel. I'm sorry that the pool was closed for renovations at the time of your stay we made our biggest effort to Inform guest and possible guest through every Chanel possible about...More",1
+"It was good value for the money - You get what you pay for. This was by far the cheapest hotel on this little island (connected by bridge). I was a great location for me because I had to go to a high-tech office also on that island. The wifi worked well. It was clean enough. The kitchen appliances are dated, but functional. The kitchen was not well... More",1
+"If I could give less than one star I would. - Horrible. Never stay here. I would not have stayed if it wasn't non-refundable. Burn holes in the blankets, stains and tears all over the chair that was in the room to sit in, and I even slept in my clothes on top of the covers. Seriously disgusting. Never again.",0
+In between - Not to cleanest or the dirtiest. Great breakfast buffet. Nice staff.,1
+"Not Impressed - I'm glad that we went through Expedia for a lower rate. I would have been very upset if we had paid full price. One of the elevators did not work. The air did not work in the whole building. Only the air units within the rooms worked. The place was very stuffy and seemed unorganized at times. All in all - since we were there for a Lax tournament it was decent. But, I would not go there for a get-a -way.",1
+"It was ok. - Red Roof Inn is 100, smoke free, but that doesn't prevent people from smoking right outside their doors and therefore talking every hour in a half outside your door too and the smell of smoke that surrounds you every time you walk out or in. The room is what you pay for, location is right off the highway so convenient, it is 10 to 15 minutes away from everything.",1
+"Very nice place to stay - The hotel is located on an excellent and very convenient block. Very close to the action, but about a block away from the action at the same time. So perfect for walking back from bourbon street without problems and close enough to walk to where you need to go in French Quarter. The hotel lobby doorman is a nice upscale... More",2
+"The room is old. Not worthy at all. - Bad: The first room - AC not working. No hot water in bathroom. The second room - was not totally cleaned. Leftover shampoo, conditioner, and soap were found in tub area. AC is noisy.",0
+terrible - it was terrible.it was dirty.the bathroom was not clean.,0
+Not Sure Would Stay Again - Booked this room due to location it was convenient to interstate but it was situated behind a gas station. Room was ok. Spots on sheets but smelled like bleach so you know they had been laundered. They had on 3 1/2 pillows for bed . Hate 1/2 pillows. Breakfast was strictly average and seating area was in lobby. Very weird.... More,1
+"Watch out for the concrete column in room 601! - This really is a great boutique hotel. The bed was comfortable, the shower hot and refreshing. Nicely appointed and great customer service. Why only 3 stars This hotel was obviously a factory or warehouse at one stage, so the concrete support column in the bedroom is a necessity. (See photo). However, it is painted black and at 3am whenI got... More",1
+"Barely adequate - Very low rent establishment. Old and run down...but what do you want for 55 dollars We arrived, slept, and departed. I did not see any bugs. Old funky bathroom. A cast if characters from a Fellini movie ..",0
+"Comfy, cozy but oh, so grand! - A friend of mine always books the cheapest, bare bones hotels when he travels. He says he'd rather spend money on doing things than on where he stays. I wholeheartedly disagree!! To me, where I stay IS part of my overall traveling experience. So, when we happened upon the Kalispell Grand Hotel, an historic gem in downtown Kalispell, Montana, I... More",2
+"Not the best, not the worst - We only stayed in the hotel one night during a quick trip to Columbus recently. The beds were pretty awful making it very difficult to get a good night sleep. The walls are also VERY thin! We continuously heard our neighbors late into the night laughing and talking. At one point we did call the front desk clerk who was... More",1
+Very friendly staff - Bad: No casino. Good: All of it,2
+"Road trip stopover - We arrived at the end of a long drive from LA were greeted by informative (though not exactly welcoming!), reception staff. The hotel overlooks the beach the ocean which is great although a heavy mist made it a little chilly not so inviting! The hotel spreads over several blocks with reception breakfast facilities located in the... More",1
+"Very pleasant stay - My wife and I spent a night here and were well pleased. Very helpful staff. Comfortable room, with refrigerator and microwave. An unusually good breakfast, including fresh fruit and nice selection of pastries.",2
+"Edc weekend 2017 - I just got back from my 4 night stay here at the SunCoast hotel. I have to say that rooms are spacious, nice and very clean. Valet staff was also nice and was understanding when I forgot a couple items and the gentlemen who helped us carry our bags was very kind and welcoming as well. On the other hand, costumer service is very bad.Front desk staff is horrible. At some point, there was three families in line and all three of the front desk agents were looking at their computer screens completely ignoring that they had guests waiting to check in and check out for about 5 minutes (didn't even look up once). One afternoon I tried to order room service at around 2:40 and to my surprise the lady on the phone advised me that there wasn't anyone to take my order at the moment. So If i wanted to eat I had to go downstairs to the restaurant. At the restaurant, the staff was welcoming. They seated us quickly. But their attention to detail was missing. I had asked for a drink with ice and they would forget the ice. I order a plate a fruit which they completely forgot and tried to charge me for it. Thankfully I remember and got the charge voided. At the check out, a lady with white hair helped me and when I asked her for a bill she replied in a rude tone, Yeah! That's what I'm doing. Might not sound like a bad response but it's the way the person says it that has a bad effect. When I first arrived I immediately thought this was a beautiful hotel. Which it is, but I do believe the staff needs to have some costumer service orientations. (Or perhaps consider hiring younger more friendly people). Hello Angy F,Thank you for your recent visit and for leaving such thorough feedback! At Suncoast, we view all criticism as constructive and rely on it to provide better service and entertainment for our guests. Our team members strive to be friendly and personable during every interaction and are taught that service should always be prompt and accurate. It is disappointing to learn that we were unsuccessful in meeting these high standards during your time with us and I am sorry that it caused you to have less than a five star visit. Your comments will be forwarded to the appropriate management so that they can address and resolve the issues you have reported. Again, I apologize that you were not able to enjoy the high quality service Suncoast has become known for but urge you to visit in the future to experience the improvements caused by your comments.",1
+"Business travelers hotel-close to convention center - Very nice hotel, not what I would call family friendly or a warm cozy lobby, but nice rooms, floor to ceiling windows and my room was spacious and a corner unit with nice views of the Tenderloin District, which I was warned is not a place to be walking after dark. However, the opposite direction is business, shopping and dining,... More",2
+OMG...Hotel rooms dirty and no heat IN ROOM - Room had wall paper and curtain falling down Plus blanket was dirty. Can deal with that but we had no heat and maintenence staff would not be back until the morning. Room was freezing cold. I have pictures if Expedia wants to see them. Remove this hotel from your listing please.,0
+"Lovely - Relaxing, exotic, and a breath of fresh air. The view of the multi color lit bridge over the LA River from the 5th floor balcony was soothing, the view from the breakfast area was enchanting, and the entire ambiance fun.",2
+"Awful! - I have stayed in some hotels in my time, but this was bad. If you want to experience an awful nights sleep, nasty ignorant staff, then this is for you. Southern hospitality it is not. I was not impressed with the layout of the room and the noise next door was horrendous.Thank you for taking time out of your day to share your comments about your recent stay with me. Please accept my sincere apologies for the difficulties and situations you encountered during your visit, I would like to find out a little bit more about the interaction with the staff so i can address approporately. Rest assured we will address each item with our team for immediate correction. It was disheartening that your first visit with us was disappointing.I truly would love to have the opportunity to have you back as our guest and show you our true service standards. Would you be willing to visit us again Please contact me directly at Dixie.Kraussaloftneworleansdowntown.com to discuss.",0
+"Decent hotel, decent price. - Wasn't too thrilled that I had to hike up three flights of stairs to get to my room since none of the elevator were working, but then I found out from some other guests that were sitting out in the first floor hallway that the downstairs had horrible internet service, so being on an upper floor turned out to have its advantages. No complaints regarding the room, amenities, or free breakfast.",1
+"Convenient, Comfortable Motel - We stay in this hotel every year when we visit Columbus for ballgames. We find the employees at this hotel are very friendly, accommodating, and always ready to make casual conversation!....The rooms are attractive, clean and comfortable. The noise level is not bad at all. There are restaurants and shopping ares close to this hotel, but the larger restaurants and... More",2
+Visiting Punta Gorda! - The staff were attentive and welcoming. The river view lovely. The room was not comfortable. The bed needed replacement as did the linens. The space was taken up with long shelves w pillows. Seating would be better .,0
+Just Average - When I arrive we asked for extra pillows and were told they didn't have any because guests had stolen them. The bed was comfortable. Bathroom large. Room was generally clean although the fans hadn't been cleaned and dust/dirt was hanging off them. Towels were so thin and old as to have my wife suggest that next time we bring our... More,1
+not worth the stay - this hotel was dumpy. the layout was strange. I will probably never stay at a La Quinta again.,0
+sleep on the street is better - I would sleeep on the street rather than this Motel.,0
+"Mediore - Room wasn't ready in time. hotel were able to rent a car, but they were suppose to call let us know when it would be ready, we ended up calling. Bar by pool was nice, pool has rules, but no one follows them. Lots of places to eat and shop within walking distance. Seems that if they would... More",1
+"Fabulous Hotel! - This Hampton Inn is very new. It is clean, beautiful and comfortable! The breakfast was good and the eating area was super nice. The staff was exceptional! I would definitely recommend this hotel and would definitely stay there again - and I am very particular about hotels!",2
+Not Very Good - 3 nights of so so... Giant fans blowing in hallway all night.. Bland food... Smoke coming into the room from adjacent rooms... Closet sized bathroom... Very old motel somewhat spruced up... Should I go on I was disappointed in this hotel and would not stay here again.,0
+"Keep driving...almost anything would be better - We stayed in this place 2 years ago. We were in the front building and paid about 70. Since we were doing the Sebring 12 Hour Race, this price was reasonable even in light of what you got in the room. It was clean but dated broken furniture, very thin, chintzy towels, a paper bath mat. This year, we... More",0
+"Best Western at the Vines - Great hotel! If you are going on the Winetrain in Napa, it is conveniently located 5 - 6 minutes away and is a very safe, clean and comfortable place to stay. Only problem we had was the shower water temperature was difficult to set and maintain! Hopefully they may be able to fix this minor problem!",2
+"Clean Comfortable and Cheap! - After two nights of tenting and driving, my son and I drove in with low expectations but a craving for some internet (our phones barely worked during most of our U.P. trip!) We walked in and received our room keys (real keys on those old long octagonal keychains!) in 5 minutes. It was great to be able to park right... More",2
+"Wanted to really like it, but - We do Portland weekends several times a year and we've had great experiences in all the hotels that we've stayed in. A friend recommended the Benson, so we decided to give it a try. Gorgeous lobby, very friendly and efficient front desk staff, good-sized room (Junior King Suite), and a comfortable bed. The room was very beige, which isn't a... More",1
+Always a good 1 night stay. - I like coming here just because I need a clean and close place to sleep in the city.,1
+Cheap hotel - The staff was not at the desk and when they finally came out ignored me and took another person in front of me. When it was time to check out they couldn't print me a receipt and said they would email me but never did.,0
+"Perfect Stay - Stayed here July 22-25, 2016. The front desk people were true gems, very helpful and friendly. The rooms were clean and wifi was free. All guest rooms have a refrigerator and a microwave. The breakfast buffet was great, lots of variety and both hot and cold foods. Free chocolate chip and oatmeal cookies in the lobby each night.",2
+Restaurant closed - Bad: The restaurant was closed for a refurb and as a result we had to eat our breakfast in the lobby on our knees. We had tiny plastic plates and plastic cutlery and a poor food choice . I was not informed by booking.com that this was the case . It was not the service we wanted for 675 dollars for 2 nights!!. Good: The room was good,0
+Health hazard - Be afraid be VERY afraid.I'd rather sleep on the ground then thisresort.Upon ariving two young boys came to the unit to collect a 45 cleaning fee.They brought a vacaum cleaner with them to do the floor around me as I signed the paperwork. There were dirty cups in the sink which my wife washed.There were crackers on the floor behind... More,0
+"Hotel is ok, not great - The staff was friendly and helpful. The room was spacious and comfortable, but the hotel is very old so bathrooms are old, the bathroom door lock was missing on the room we stayed on. One of the exit door handles was broken almost falling off the door and hallway floors looked dirty.",1
+"Ramada at BWI - For the it was OK, I would stay again, the TV is an off brand and Made some noise on some channels, breakfast is OK, but nothing to write Home about frozen egg Mc muffins. I would give it 3 stars max",1
+"Friendly staff! - Staff very friendly and rooms very nice. One problem with room above us having a party and very loud, had to call front desk at 2:45 a.m. and again at 3:15 a.m. before they were able to get them to quiet down. Otherwise, good experience and again a wonderful staff.",1
+"nice big and clean rooms - but noisy - We have spent 3 nights at circa 39, the rooms are very spacious, nice and clean, the beds are very comfortable and big! Unfortunately our check in was super short, the guy at the front desk didnt explain anything, we had to ask where the room is, if breakfast is included, what time it is served, what the Wifi password... More",1
+"The Worst Drury Accommodations Thus Far - First I want to say we had amazing customer service! They let us check in our bags early, the maid service was great (we tip them, you should too!) the shuttle was on time to the airport and the driver helped us with our bags (tip him too!)However, the heated indoor pool was not on. This is my main reason for choosing Drury, since I have children who love to swim. We were disappointed. The food, another reason we choose Drury, was not edible. There was popcorn made once a day, around 10 am, and there it sat all day. I will stay at Drury again, but not this one!",0
+"Clean and nice for the price - Our stay was ok-if the bathroom sink had drained and they had mattresses that didn't sink real bad, the place would be great for the money.",1
+"Poor Customer Service Practices - We were invited to the wedding of a close family member in San Diego with only 3 weeks notice. A friend got us two rooms at Rodeway Inn Qualcomm at a discounted rate to help us with travel expenses. We received our confirmations 15 days prior to check in.On the very morning we left for San Diego, we received a phone call from the manager of Rodeway Inn Qualcomm telling us we were not eligible for the discounted rooms, and our reservations had been cancelled. There was no offer to keep the reservations at the standard rate the reservations had simply been cancelled and the rooms were no longer available. When asked why he would do this on the day we were due to check in, the manager basically told us he did it because he could.We understand that hotel policies may limit the availability of discounted rooms, but we should have been notified earlier so we could make other arrangements. We set off to San Diego with no accommodations. This was certainly the worst customer service we've ever experienced at any lodging establishment.",0
+"Friendly and Fabulous!!! - This is my second visit at this Hampton Hotel. I love this hotel. The front desk staff are so very friendly, kind and helpful. The manager, Landon and Seph are super friendly and helpful. I always look forward to sinking into their wonderful comfy beds. The breakfast is incredible!! Fabulous service!!",2
+"Wouldnt recommend. - Bad: Room smelled, mattress was thin and hard. Clerk changed my rate to higher price when we arrived saying we got wrong rate. Charged more than was quoted on booking. Gave us a map and I guess they get a lot of complaints because it says FYI hotel built on 1989. Bring your own toiletries. Very little lighting in room and no electric plugs. Everything was plugged into an extension cord. Good: Location and parking.",0
+Messy and smelled of bleach - We came to the hotel and weree so.overwhelmed with the smell of bleach that our eyes and throats burned. The carpet was damp with the stuff and we couldn't even open the windows to open it up. There were hairs all over the bathroom and there was trash under the beds.,0
+Convenient to highway - Some of the Front desk staff were knowledgeable others had very little information on the immediate area. When asked to recommend an Italian restaurant She had no idea. That was just one issue we had with front desk. Another complaint would be that the pool was so murky No one was using it.,1
+"Nice Room - We stayed at the Best Western Dunkirk for a family function. Our rooms was quiet, comfortable and clean. The room was at the end (219) of the building and had an L shape which seemed a little strange. The bed, desk and TV were at the end of the long end of the L. A lounge chair was in the... More",1
+"Efficient Help Needed - My friend and I stayed here last Friday (2 July). First off, we were told the public facilities were unavailable due to work being done in the hall (wallpaper going up). We were assigned our room and it was 1 bed. So went back down and said it was supposed to be 2 beds. We were issued another room (318)... More",0
+Nice budget hotel - The hotel was perfect for a place to lay your head. Conveniently located.,1
+"napa stay - first trip to napa and chose hotel on location, price, parking, breakfast and free internet. older property but clean, safe, comfortable bed. internet worked well. at time of check in, they had special for breakfast at denny's next door if member of best western rewards or if willing to join. am member best western rewards and we took advantage of hot cooked to order breakfast at denny's. very good. convenient to downtown napa for restaurants and to wine trailAnita2412 - It sounds like you had a successful first trip to Napa. We are conveniently located close to everything Napa has to offer, just a little over a mile from Downtown Napa and it's famous restaurants wine bars as well as just a few minutes from the closest winery. We hope to see you again soon!Thank you, Genafer -Director of Sales",2
+Great value!! Better than expected. - This is by far the best Choice affiliated hotel in which we have stayed. Everything is clean and orderly and the staff was just great. The breakfast menu is better than most. I would recommend this location to anyone. Ulmerton Rd. is a high traffic volume major artery so a little map study preparation will help at arrival. The parking... More,2
+"Not quite as portrayed on website - The website looked great, the pictures and description and the cert. of exc. from TripAdvisor and, at the time 4.5 stars led me to choose this. But when we got here the place was so very different from what we expected. We paid 357 per night, and felt it was really more of a 150 - 200 per night place.... More",1
+"Mills house hotel - Our hotel room was very comfortably decorated and cozy, with everything we needed. The views were great and the bathroom well appointed. The hotel bar was very classically decorated and comfortable. W thoroughly enjoyed our stay!",2
+"Eh - My family and I stayed here for the weekend to do the Across the Bay 10k events. The hotel is older and the condition shows it. Furniture and carpet show many signs of wear and tear. The pool was not open because it was November. The front desk was very friendly and helpful when we called down or stopped to ask questions. Maid service did an excellent job of cleaning, making the beds, and giving us fresh bath supplies. Breakfast was very yummy with many different options. There is a grocery store, gas station, and place to eat all within walking distance. The neighborhood didn't seem the best at night so we stayed in the room when it got late. The room doors are all on the outside of the building which I really don't care for due to safety. Overall not terrible but you get what you pay for and I was trying to save a few dollars.",0
+"Top Rated - The hotel was very clean, great employees, room perfect size, and pool and hot tub well kept. The location was perfect for shopping and getting around the city. My teenagers love the breakfast bar. I would recommend this hotel to anyone.",2
+"It's Ok - The staff were great, however the heating/cooling system and cable did not work properly. When I attempted to make a reservation, the staff could not get it right. I finally went online myself and did it. However, they were very nice upon arrival. I just felt it was way too pricey for what we got.",1
+Probably my last stay - The rooms and service are good but my rate went up over what my company wants to pay. I will have to find a lower rate in Henderson or I will have to stay in Owensboro where I have a lower rate.,2
+Never again - The had a bad smell. It smells like wet carpet or maybe mildew.,0
+"Convenient for DCA and short stay - I stayed over cuz I had a work event on the same night as the Cubs being in the World Series and didn't want to drive back home. Worked for what I needed but word of the wise it's closer to Alexandria vs DC proper so plan accordingly. But staff was very helpful. I booked very last minute on hotels.com for a king bed but got two doubles which was a bit frustrating as I was a solo person but getting back from watching the game at 2am, I didn't really care enough to call down (I had only dropped my bags off in the room upon checking in and immediately walked out of the room).",2
+"Fine for a night - This is an older property but it's clean. Nothing fancy, and I wouldn't recommend this for more than a night, but it was fine for what we needed. Breakfast was okay - more cold carbs than anything else! There is a Denny's in the parking lot as a back-up!",1
+"Definately Needs Improvement - Check in staff did not smile or greet me. She just looked at me when I walked up to the counter. Housekeeping lady had an attitude and was rude. Did not bring washcloths, towels, or extra pillow that I requested. No one answered the phone when I called several times. There was no micro fridge or microwave as I expected and thought they stated. No iron or ironing board and they required to hold my husbands ID in order to use an iron. I will never stay at this hotel again!!!!!",0
+Convenient to Harbour - Very nice and modern hotel. Nice complimentary breakfast. Nice size rooms with separate couch area. Very friendly staff. Easy to walk to restaurants and Inner Harbour and Fells Landing. Convenient parking.,2
+In need of a visit from Undercover Boss - The staff was super friendly. 5 stars for the young gentleman who checked us in. The physical property is seriously in need of repair. The breakfast area was fairly dirty - trash cans and cabinets covered in residue. Ramada needs to invest some in taking care of the property. Give the wonderful employees something to be proud of.,0
+Good hotel on beach - The hotel is centrally located. The room was comfortable but a little worn. The staff was somewhat helpful but could have been friendlier. The quality of the drinks at the bar could have been better. Overall pleasant experience,1
+"So nice! - I have never stayed at such a nice Days Inn before. The room and bathroom were huge. So clean and new looking. Ladies, the bathroom had the longest granite counter I have ever seen. The sink, shower, and toilet were so clean and sparkly....I was really impressed. Very friendly clerk and spotless breakfast room. I definitely recommend this hotel.",2
+What Happened To Customer Service - Front Desk Staff was not very friendly at check-in. Breakfast was a trainwreck do to soccer team taking complete ownership of the breakfast area. I would recommend the hotel because of its convenient location between VA beach and Norfolk downtown aside from the poor treatment displayed by the front desk staff.,1
+"Would be great... - Once you get into Gatlinburg you soon realize you'll be walking everywhere so location is key. This hotel has the perfect location to everything, huge plus. Upon checking in during our first stay, the front desk staff was not bad, not very welcoming though. Upon stay 2, 4 days later we were very appalled by the front desk staff. The... More",0
+OK Place - could be better - I stayed there with our team. Beds were average. Shower was good. Housekeeping staff seemed OK. We stayed with our team. All of the staff didn't know that we are staying there and we need separate room too eat etc. So we ended up in lobby eating dinner etc. Breakfast was decent and the room was always setup. The staff... More,1
+"Dissatisfying for the dollar charged - We arrived at the hotel feeling positive about the location and warm-ish greeting at reception. This feeling did not last long. The pillows were really uncomfortable, both of the taps were hot, the AC was so loud and made a buzzing noise (we asked twice to have this fixed and nothing changed), the fire alarm went off at 3am and there was never really an excuse given as to what was going on, then (because we'd had no sleep) we put the 'do not disturb' sign on and the cleaner banged on our door repeatedly shouting 'housekeeping' until we answered. The water was shut off one evening from 11pm-3am which meant that when we had to go to the toilet it sat there for hours. No one informed us where a smoking area was so we assumed there was not one... this meant that we smoked out the front and got disturbed, bugged and pushed by homeless people asking for money, cigerettes, etc. It really was just one thing after the other. The cups were so rubbish that they leaked, my oartner hit his head on the shower because of a stupid bar across the top and they charged 50 dollars a night for a hold This was not really made clear at the beginning and I was left wondering why I was missing so much from my account. I have stayed in many hotels, hostels, bnbs over the years and had just stayed in 4 other places, all were LESS money and gave a better, quality experience.",0
+"All good except the front desk customer service - Good location, nice breakfasts. Front desk customer service leaves a lot to be desired. The staff were pleasant sometimes and indifferent to rude at other times. Never received my room upgrade either.",1
+poor bed - The bed in room 305 had to be the worst bed I've ever slept in. NOT HAPPY. not impressed. will not be staying there or will do my best to avoid another holiday inn express.,0
+noisy pipes - The exterior and lobby were very unappealing. Very blah. The room was better--updated and clean. However at least 3 times water pipes clanged and thunked. One time was during the night and it woke of us. Not happy about that. The area around the hotel was only fair looking.,1
+Very poor club lounge - Well the hotel is good as usual for the group. Rooms clean and large I was given club Room access due to my travel status but I would not recommend anyone pays There are a few Chinese spring rolls and some cheese and crackers and some crisps. That's it. No decent food. No drinks but water and weak coffee. Do... More,1