test.csv

total_review,sentiment
"Disappointed. - Upgraded to the PH-dirty uninhabitable for crawling toddlers/infants. Dead bugs everywhere. The PH hadn't been cared for in months. Kitchen-good working order. Rusted cast-iron pan that should've been removed. Balcony grill well maintained but overhead vent not functional. Pools-Next to construction site, cold. Away from construction site-cold. Service-Lack of follow-through from staff to maintenance. Incompetent as they didn't service the... More",0
"Nice Enough For a One Night Stay - Nice hotel, but showing some signs of wear such as carpet stains and nicks on the desk. A significant upgrade would be cement to the parking area instead of stepping stones. Pretty hard to pull a suitcase over stepping stones. The pool was clean and sparkling though we did not try it out. The location was back from the highway... More",1
Two night stay -- one night of sleep - My two night stay in Denver started out at a real low point. I found myself next door to a constantly barking dog and a constantly chirping bird. Who travels with a bird The people in Room 410. I complained to the front desk and they said the hotel was sold out and they could not move me. They said... More,0
"Solid - Check in is easy. Close to gas stations and food. Room for truck and RV parking. Rooms are basic and hotel clean. Wifi is good and continental breakfast is good. Pet friendly. I stay here 2-3 times per year and it's a solid hotel, I feel safe and the accommodations are what I would expect for the price.",1
Cockroaches - Nice location and convenient to the beach. The property is pretty old and outdated. The room had to many cockroaches. Cockroaches were on the desk and in the furniture. Would be nice if the rooms were pest free.,0
"NYC weekend - Very dark/ limited lighting. Shower handle fell off, room keys not working,.. Back down to the desk for new ones 2x, hotel steamer used for getting wrinkles out of black tie suit/ gown was overfilled w/ water and puddled in the room,... But staff responded quickly/ apologetically. Nice indoor/ outdoor space for complimentary breakfast and appetizers in am/ pm. Great location kitty corner to Chelsea Market, near Highline Park, Chelsea Pier",1
"Would not stay there again. - Bad: Pictures were not accurate. The halls were dark and dirty. The floor in the room was not very clean. Did not know that there was not an elevator. Thankfully, we were on the ground floor. The eating area was very crowded. Hard to find seating. Good: Location",0
Won't call me back - Stayed here on business and left something behind in my room. Called the day after I left and the person in Housekeeping confirmed that they had found the item. She said the manager would contact me about returning it to me. Didn't hear from the manager so I called 3 more times over the next 2 weeks - spoke with... More,0
"Hotel needs updated. - This hotel is not up to the Hampton standards. The hotel is clean, but very dated. The furniture, carpet, doors, and woodwork all need updating. The room was clean and the bed a good bed. I typically stay at Hilton properties and was disappointed.",1
"I wish I could give this hotel anegative score - Our first room had an interior door that led to the adjacent room and the lock was broken. So, we asked for another room. The next room smelled like someone had burnt a pack of cigarettes as incense in the room. We booked a non-smoking room. At that point we were just glad to have a room where all the doors locked. I would not stay here again",0
"Yup - only if you're desperate! - I was trying to save money when I booked a room here for three nights. The only good thing I can say is it was inexpensive. The bathroom sink was literally falling off the wall. They never vacuumed or cleaned the sink the entire time we were there. They did replace a used washcloth each day, so I know they... More",0
"Not bad, but strange. - The public areas of this property are relatively well maintained, and the staff there are friendly and efficient. Oddities: 1. The layout of the room--The beds were very close to the door, so it was impossible to ignore the noise in the hallway that went on all night. 2. Housekeepers expected to clean the room while we were in it. 3. Hotel staff knocked on the door at 10pm, and insisted on entering the room to exchange a new phone book for the old one in the room, even though we told them the children were sleeping. Very strange.",0
Outdoor pool was nice. Breakfast plenty of choice. - Outdoor pool was nice. Breakfast plenty of choice. Also shuttle bus to train station was favorable.,2
"Great place to stay - Awesome free breakfast with different hot items each day like bacon, eggs, sausage, hash browns. Waffles, oatmeal, cereal, muffins, yogurt, etc. Kids loved the nice pool and enjoyed getting hot chocolate.",2
"Okay, I guess - The beds are horrible. The Keys only worked once. I had to walk to the desk each time I left the room to get my key scanned to work again. This was aggravating. The internet was not secure, so we did not use it.",1
Winter rental - I have stayed here for a month the last two winters Iloved it.the staff is very friendly and helpful I had a refrigerator problem it was addressed immediately rooms are nice rates reasonable million dollar view and great location I will return again,2
"First time stay at this hotel - This was our first stay at a Home 2 Suites hotel. The hotel was very modern, clean, and well kept. The entire staff was friendly, helpful, and professional. The breakfast serving area could have been a little bigger to accommodate all of the individuals who were dining at the same time.",2
"Nice hotel. NO! - Ask for disabled room on bottom floor. Booked through expedia,never again. Put on 2nd floor, only 1 of the elevators went to 2nd.told by staff to send other elevator to top floor so we could get the correct one to open. Ice machine not on our floor. Rooms were old and smelled musty.",0
breakfast in room! - Good: breakfast in room!,2
Clean and friendly. Great price. - Stayed here after a day visiting the Gulf Coast beaches. It was easy to find with many restaurants and other stores in the area. The staff was friendly and pleasant. The room was spacious and clean. Excellent breakfast. Our only complaint is that the walls are so thin we could hear our neighbors.,2
Poor housekeeping - Housekeeping did not clean my room. Trash was left on table and in trash can. Bath tub was visibly dirty and was not cleaned at all. Beds were made up but one bed was made up with a dirty comforter. I called front desk and they told me to put trash outside of door and someone brought a comforter and... More,0
"Subpar - There were stink bugs on the curtains! The front desk was somewhat quick to come remove one or two. But by the end of the night, I had removed three myself. The complimentary breakfast was typical, although I would have enjoyed some toppings for the oatmeal. No one bothered to clear the entrance/exit driveway, which is a steep hill, after 6 inches of snow. There was no other hotel close enough to move to, as I was there for business.",1
Great Stay! - Great place to stay. Nearly new with good pool and great breakfast. All staff very friendly and worked hard to make stay a good one. No hot tub but pool very good! Rooms clean and comfortable. Good parking available. Well located in the town. Everything we needed and much more. Exceptional value!,2
Great Family Spot - This is my first review on TA which should tell you we were very happy with our experience. Value for money in the heart of prime time vacation season was excellent. Every single person was extremely friendly. Not a fancy place however that is not what they are shooting for. They are a very nice vacation motel with good sized... More,2
"Good choice for a place Tom sta - Hotel was pretty good. Really my only complaint would be that the bed wasn't comfortable, but I know it's hit or miss since everyone likes different kinds.",2
Vacation - The rooms need some updating. The bathroom was very small and the exhaust fan was very loud in the bathroom.,1
traumatic stay - My family decided to stay here the night after spending the day at Virginia beach before heading home. The hotel seemed ok and clean and all was well until about 1am. A couple arrived in the room next to ours and were fighting. It got so loud I had to call the front desk and while I was doing this the women was screaming that she was being beat. There was a lot of banging around and the manager along with someone else came up right away. They proceeded to call the police but when they got there the man had already left. This was a very traumatic experience for my wife and kids and management did not even try to talk to us about it. This was not an experience I would expect from a Hilton hotel. I know some things can't be controlled but management should have followed up on this. Based on this experience I would not recommend this hotel to anyone.,0
"Disappointing - I've stayed at this motel prior but this time was quite disappointing. We checked in at 2pm, rooms still not completely ready. Had to wait for towels bedspreads till approximately 5pm this was both rooms we reserved. Bathrooms could've been cleaner. Blanket under bedspread had a hole in it. Found a large moth in the bathroom. Tissues must... More",0
Metro Points Stay - I was expecting a more welcoming attitude from the reception. Some of them were nice but there is one guy who was very serious and never smiled. I didn't understand if he had a bad time or this is simply his personality. The floor I stayed on had a little bit of unfresh air on the entrance. I stayed before and room condition was better. Also one time shuttle service took more than one hour to arrive for pickup. We waited from 3:30 pm to 4:40 pm we called at 3:20 pm but looks like they skipped one pick-up turn.,1
Disappointed - Arrived and had prev reqd a king or queen suite and was given a wheelchair accessible dble. And was told that's all they had. However a couple that were friends of mine later called and made a reserv and recvd a king suite! Additionally our heat was broken all week end and it was quite chilly. They attempted to repair twice w/no luck.,0
Universal orlando - It wasnt the best but its a great price.... beds were comfy pillows were nice.... and they have free breakfast i think its a good hotel if your looking to be somewhere near the parks withot having to pay resort or in park hotel resort prices,1
"Nice Staff, BUT....... - While the staff was nice, the keys for the door did not work (old eighties style with many holes. The place smelled like cigerette smoke and was very dirty. The surrounding neighborhood was scary and the parking lot entrance was hard to find.",0
"Needs some sprucing up - Convenient location and overall pleasant, one night stay, but rooms and common areas, hallways, pool, need some maintenance--chipping paint and bathroom grout, and we found a dirty washcloth left behind hanging on the shower curtain rod.",1
check in - not able to check in till after 4:30pm and had to acquire hotel manager in order to get in even at that time. We then were given a room with i think handicap shower...had no tub..water went on floor...upstairs must of had the same because their water dripped from our ceiling,0
Holiday Inn Express at it's best - If you stay at Holiday Inn Express locations regularly you will be happy to find this property to be one of the good ones. Nothing about it feels overdue for updating or replacing. My pregnant wife enjoyed using the pool after 8 hours of driving. We usually stay with Holiday Inn and occasionally are disappointed to find a poorly kept... More,2
"Good hotel - The room was spacious. They have a breakfast restaurant and bar. No dinner facilities. There are plenty of good restaurants in the neighborhood. Staff is very efficient, helpful and friendly. Good location and parking. Worth checking this place out",1
Keep looking - I spent 2 nights in this hotel with friends for a bachelor party. It would have taken very little for this hotel to meet our needs and it still fell short. The room was old and in need of renovation ( no big deal on that one) but when we arrived all the lights didn't work. We quickly found they... More,0
"Allerginn - We stayed here on our way out to a Midwest trip and it was very unsatisfactory. The pillows were down, which I am extremely allergic to. I tried calling the guest service who didn't answer, twice. Went down physically and they didn't have any allergy free pillows available for use. Recommended that I use bundled up towels to sleep on. The room smelled very bad when we arrived. The only redeeming factor was they had a nice pool / hot tub.",0
"Nice hotel close to wedding venue - Upon arrival, we were welcomed courteously. The receptionist gave us a corner room with a convertible sofa bed. The extra space gave us plenty of room to place all the things needed for the wedding. The daily breakfast which were delicious was very convenient to start our daily activities. The housekeeping staff were very accommodating and courteous and helpful. The security staff were always present near the front door and very welcoming",2
not satisfied - I could not get connected to wi-fi. They had to change my room because there was not any hot water. There was not any food available for lunch. The night time manager was very rude. The day-time manager was very nice and helpful and so was the breakfast waitress. I was not very happy with my stay.,0
"Christmas downer - My fiancee,are pet dog(Oliver) and I were very excited on are pick of the The Westin Poinsett Hotel on Christmas day. We packed and went on a great long road trip from Miami,Florida to Greenville,S.C. when we arrived we were amazed how fabulous the city is including The Poinsett Hotel.When we pulled up our expectations went down hill. The valet... More",1
I got what I paid for. - I paid 46 dollars a night using a booking sight. Yes the place is run down but it does look like they are doing improvements and starting with the rooms. My bathroom was completely new and clean and standard for a 2 star hotel..The hallways did smell like a pool and mildew in the but the room smelled clean and... More,1
"Good location to conference - This is a good hotel for business purposes. The wi fi signal is good and it is very close to the federal reserve bank. A little too close to some of Chicago's high crime district for my taste, but we felt relatively safe. Convenient to restaurants, and decent breakfast. A solid business option.Dear Samantha HThank you for your review.I would like to reassure you that The Central Loop area of Chicago which is, as you know, also the Financial District of the City is not near any major crime area. The area is safe and very well patrolled by the Chicago Police so please do not have any concerns.I am glad you had a good stay with us and look forward to you return.Kind regardsPaul Tiernan - Hotel Manager",2
"Great Staff! - Hotel Zelos was a great place to stay in San Francisco. The staff is definitely the highlight of the hotel. The hotel itself is great: clean, well decorated, etc, but the people who work there were very helpful and friendly. The location is great being right next to the Powell BART station but the neighborhood is under construction. This obviously isn't the fault of the hotel and won't impact your stay. We couldn't hear any of the construction, but it makes it a little more difficult to get around. Overall, I definitely recommend Hotel Zelos!",2
Horrible - Horrible neighborhood and rooms were unclean,0
Not bad hotel - The internet was broke for one night The staff were not helpful and almost rude The toilet also borke Totally not good experience,0
Horrible - I hate it very disappointed. It is a dump I wouldn't suggest this place to my worst enemy!!,0
"Bad enough to not want to stay in any Quality brand hotel again - We travel to Six Flags over GA pretty frequently. This was our first and last time for staying at this hotel. I'm generally a 4-5 star reviewer of hotels, with the occasional 3 star, here and on Trip Advisor, but this was my worst experience. There are plenty of problems with this place, but I'll start with the pros:Pro: Location to 6 Flags and room comfort. Both of these and parking were fine.Cons: It is not an overstatement to say this was the worst check in experience I've ever had, and not one interaction with staff the rest of the stay would change that. From walking into the hotel to check-in to finally walking into my room was probably 45-60 minutes, and when you are traveling with family, it's late at night, and you have to get up early, that's 45 minutes you can use. I walked in to the hotel, and I was probably 3rd or 4th to check in, and the line never moved as it took them forever to resolve what appeared to be simple problems. I don't know what the other customer issues were, but they weren't the problems. By the time I got there, I could see why it took a long time. A routine check in with reservations took longer here then anywhere else. When I did finally get my room keys, I go up to room with family who have been waiting WAY TOO LONG, and the keys don't work (and yes, I've stayed in enough hotels to know how to use hotel key cards). So after trying for several minutes, I go back down to front desk, wait in line for about 5 more minutes for the two workers to take care of routine check ins, and have the worker re key the cards again (and this time I watched to make sure he did them, and they did work when I returned to room).In my room, I check the safe, and on the safe it has the note about if you don't want to be billed for not using the safe, tell front desk on check out. So the next morning, I tell front desk we didn't use the safe, and yet, he still put it on my bill and would not remove.And this is why I think it is a Quality Brand issue. They aren't checking on their hotels at all. This comment has been made repeatedly on this website and the Choice Hotels website, but it is a problem.On the 3rd floor, the elevator has only 1 button, since you can only go down, but the arrow points up (little thing that make no difference on my stay, but demonstrate lack of care). The privacy door latch was put up backwards, so that it couldn't do anything to keep someone from opening the door. These lack of attention to details isn't a big thing by themselves, but the accumulation of them is a general sloppiness in maintenance that is apparent.Dear Guest. I would like to personally apologize for the series of unfortunate incidences that you experienced during your stay with us. We continually try to do our very best for all of our guests, but unfortunately, sometimes we do fail. I will look into each issue that you have noted, in an attempt to correct and improve our hotel policies. Sincerely, Hotel Manager",0
"Good hotel, some issues. - Stayed for Baseball Spring Training @ 140 CAD., the free WIFI is a total Joke, no reception at all in the room and very limited in lobby and kept logging off, we have 4 devices so I know it was not the device. I asked if I can pay for wifi to get better reception, was told that's all they offer.The pool has problems as it's leaking all over the place outside, twice there and no towels, when asked for towel, they only brought 2 towels. If you don't get the room service by 10 am, they won't come back.Room was clean but little small for 4 people.",1
"Better than Expected - Very affordable for clean rooms, good service and locations. Manager helpful with questions about what to do in the area. Rented a daily for just 35 - great price for a family of 4. Their website, nealscourt.com, has information and pictures.",2
"International flavor of Silver Spring and DCMetro - Good location and generally comfortable hotel, albeit somewhat cramped. Close to international restaurants of Silver Spring and short walk to Metro for access to all of DC. Room/hotel was clean and pleasant but showing age in some facilities. Friendly and helpful staff - very accommodating.",1
"Awful sadly affordable - Had to change rooms multiple times due to the condition of the rooms, most likely this is a where the not so decent people come to score",0
"Not what we expected - We have previously stayed at the Palms Hotel with a beachfront room, but they are closed all summer for renovations, so we went a couple of buildings down to Seaside Inn expecting a smaller room but similar accommodations, so much of this critique is comparing Seaside to the Palms. We had a beachfront room and although the balcony was spacious... More",0
Historical Home and Garden Tours - Great location for city tours. Comfortable room. LOVE the courtyard for a nice drink after walking all day. Good breakfast buffet.,2
"Great Location - Great location in downtown, easy to get in and out of. Parking garage in behind hotel, nice private walkway to/from garage. Nice outdoor patio with firepit. Personable staff who are very sweet. Spotless Clean hotel. The only downfall uncomfortable beds.",1
"Pleasantly surprised - The outside of the hotel is not the most inviting. However, the rooms were very clean and the staff was very helpful. Other reviews say this hotel is not in the best area. No area of Atlantic City is really considered a great area in my opinion so don't let that dissuade you from staying at this hotel.",2
GREAT PROPERTY FALSE Advertising GAME ROOM CLOSED - Bad: I booked this property for their GAME ROOM IT WAS CLOSED FOR A PRIVATE EVENT!!! That was very dissapointing because I was with teenagers that could not be in the bar area and needed something to do. I thought it was wrong to advertise a game room that is continously not available because of private party's. And I stayed on a Thursday I'm sure it's worse on the weekends. Good: The renovation looks great. The bar downstairs is great with late night food.,2
Good to go to see the flowers - My wife abd I stayed here for our anniversary weekend. Clean hotel in need of updates. Food for breakfast was good. Loved tge made to order omelet. Pool not open and the restaurant had just open but the prices...ouch! Overall good bang for your dollar. Minutes from the flower fields and such.,1
"Galt House delivers again! - No need to look anywhere else when staying in Louisville! For the price, proximity to YUM Center and the beautiful views of the river, it's the best deal going! Cafe Magnolia (2nd floor) is a great casual restaurant. Thelma's Deli is perfect for fruit, sandwiches, pizza, breakfast biscuits, etc.",2
"A very clean place to stay! - We spent two nights in this little motel. As the name indicates it is a vintage inn and decorated in old western style. It was newly renovated after the flood of 2007 and reopened just over a year ago. We found the staff very friendly and helpful, the room was exceptionally clean and smelled clean. We travel with a Service... More",2
our stay - Well we have been here for a week it's ok not that bad and we got the room for 230 a week the only thing i can say is that noon it's very loud here but over all the stay has been ok .....,1
STAY far away from this place - Booked over the phone. Asked if they were pet friendly and the lady said yes. Drove 5 hours to get here and then be told no cats allowed. Would not cancel nor refund the reservation. Called my bank to stop payment and dispute the charge. Very unfriendly staff. Not a good experience,0
"Should have been closed while under construction - Filthy outside grounds with construction debris, cat litter, plastic bags, and garbage. Inside lobby was under construction breakfast was in a storage room with no place to eat. Hotel staff was overheard telling others to Shut your mouth. Reception was not manned had to wait 15 minutes for check-in and longer for check-out before staff arrived..",0
"Just as nice the second time! - We again stayed here for the family reunion, and found everything to be the same as last time. With a big clean comfortable king size bed, a microwave a small refrigerator, coffee maker, and this time there was a larger upgraded flat panel tv . Everything was clean and comfortable. The owners are very kind and nice to chat with.",2
"Most terrible hotel experience. - The hotel I stayed is so-called a 3-star hotel, here was no hot water in my room and I couldn't take shower. Also the A/C in my room didn't work well either, and it cannot give me a comfortable temperature. Then I asked for additional blankets, but they said all were gone. Given such a bad situation, they said they... More",0
"EXCELLENT BEAUTIFUL SCENERY - This was by far, the nicest property we have stayed at within the Gatlinburg/Pigeon Forge area. The scenery is beautiful with the river flowing all around the entire property. The atmosphere and ambiance is excellent. It is definitely within walking distance of all trollies just around the corner. I HIGHLY RECOMMEND THIS BEST WESTERN AND WE WILL STAY HERE EVERY... More",2
"Must stay! - Great location ten min walk to bourbon/French quarter! The place is modern and funny and very clean. The staff is super friendly l. Stacy was very helpful and loved her energy. She helped us book a last min trip for the city/cemetery tour. You can tell she really likes what she does. Love the southern accent! I would def recommend this place!! YAY Stacy!! I will be sure to share your kudos with her as well as our entire staff. Thanks for choosing ALOFT NOLA for your stay, we hope to see you again on your next visit.Dixie Krauss, Director of Operations",2
"cheaper than downtown, basic amenities - Opted to stay here and commute to downtown for my meetings to save on hotel expenses of the downtown hotels. If you are willing to do that, it works. hotel has basic amenities, nothing more. It's basically a highrise motel...rooms are all suites with stove, microwave,etc. 10-15 minute walk to metro. Shuttle operates only on weekdays.",1
"Modern, hip hotel perfect location - Location is perfect, right across from Santa Monica pier and we walked to Venice Beach in the morning (2 miles each way). Also walking distance from 3rd avenue shops so really perfect location. Hotel itself is very modern, sleek, hipster. For example, the shower is completely clear although there is a privacy option. Room size is average/small. I prefer more... More",1
Great hotel just off The Strip - Bad: .. Good: Five minute walk to The Strip - Belligio. Monorail station across the street at Bally's. Car hire agency in hotel.,2
"Fab hotel - This place is in the perfect location a short stroll to all the action on Bourbon st and surounding areas (just a pity Bourbon st was dug up during our stay) the hotel had everything we needed ....very comfortable bed....nice clean bathroom plenty of towels and coffee and a great tv There's always next time to see Bourbon in all of its glory, just means you've got to come visit us again. Thank you for staying and we appreciate your business. See you for round 2!!Dixie Krauss, Director of Operations",2
"Weekend getaway - First let me state this was a comped weekend stay. Ok, check in was fast and the woman was very informative on the free dining credits and October fest activities. The room was clean yet very sparse on furniture. The bed was comfortable with great pillows. The bathroom was basic but clean with ok water pressure. So it could stand... More",1
Double booked room - Everything went well till about 130 am when we were woke from a peaceful sleep of someone trying to enter our room. I went to the door to find another couple who told me we were in their room. Apparently the front desk booked our room twice. We never were able to get back to sleep which was a major problem as I was there for surgery the next morning at John Hopkins. My wife was given a free breakfast ( I was unable to eat due to the surgery) and we were told we would receive a free voucher for a free night in the the future in the mail. As of the writing of this we still have not received anything that was promised. This hotel was the BWI Hilton.,0
Pre-cruise stay - Six of us stayed one night pre cruise.. All our three rooms were fine. Nothing fancy but clean... Be aware you will probably will not get your room until 3:00 pm.. Shuttle was efficient for airport pick-up and cruise port drop off was included ...,1
Serves as an overnighter that's it. - I had to change my from because room 610 tub looked like it was painted on the inside. The hotel served it purpose for an overnight stay..No 4 or 5*.overall decent for 1 night.,1
WHAT A DUMP ! ! ! ! - THIS place was and absolute DUMP ! ! ! They are in the middle of renovating and they tried to put me in a room that had not been renovated yet. EVERYTHING AND EVERYPLACE you look the place is FILTHY ! ! ! Motel 6 would even be a better place to stay than this place ! ! ! !... More,0
Good location and facilities - Good location and facilities. One thing that was a little negative was that the room smelled a little. Perhaps from people cooking Had a nice little exercise room and the internet was amazingly fast!!! Overall a good experience!!,1
"True Southern Hospitality - I have never been treated more like an honored guest than during my recent stay. The property is fine but the staff is exceptional. Mail deliveries, lost keys local hints, all were managed very well, The weekend manager in particular is full of good local knowledge.",2
Average at Best. - We were excited to stay close to the McClain Center to see our son play soccer for UW. Room was unique but just ok otherwise. Breakfast was terrible and took forever. Waitress volunteered to pay. Would not recommend. The dog friendly thing was a big turn off.,1
"Unhappy guest - I called to inquiry about rates direct to the hotel. I mentioned I had dogs, and asked if there were extra charges for this. I was given a rate and I said I would check around for the best deal. The next day I was called by Susie at the front desk said she could do a better rate and... More",1
"Coldest night ever!!! - The heater was not on in the room and it was 24 degrees outside, There were huge spider webs. Could not connect to the internet and if I had been able to I would have known my flight was cancelled....",0
Good enough for a quick overnite stay. - The staff was very helpful. The room was comfortable but not clean enough. The rest of the hotel was also lacking.,1
"Decent - We chose this hotel because it accepted our pets. We were on the second floor, and there were no elevators, but that was just a minor inconvenience. I saw the first floor rooms with outside doors that weren't to be used which was a little disconcerting. I did not feel unsafe in the area. The bed was comfortable, and everything... More",1
"No laundry, no beer, no fridge, no microwave, hard to get anyone at the front desk, manager AWOL, expensive, new paint. - WARNING: This hotel has no guest laundry facilities - you cannot wash your clothes here. Summary: No laundry, no beer, no fridge, no microwave, hard to get anyone at the front desk, manager AWOL, expensive, new paint. Details: I'm a frequent Marriott customer and have an elevated Guest Rewards status, so I have hundreds of stays to compare this hotel... More",0
"Passable for a night - We appreciated our rest after a very busy day. The bed was very comfortable. The staff in the bar area was also congenial and helpful with a late meal. The room was smaller than I expected, but comfortable enough for one evening. The hotel looked older and could stand some freshening up. The wifi was limited and fairly weak. Lack of a free or reduced breakfast was disappointing.",1
"dated but still a great value for families - Hotel property needs some work-mattress in room needs to be replaced..Bathrooms are tiny..Rooms were not vacuumed.Hotel provides a great number of amenities and services for the price.You really feel that you are in a resort,not a hotel.I would like for them to put in an adults only pool somewhere on the property.All outdoor pool facilities are geared for families with... More",2
NOT IMPRESSED - Coffee Pot Leaks and does not make HOT coffee. Had to request Toilet Paper TWICE. NOT the Worst we've stayed but FAR FROM THE BEST for that price.,0
Not Again - Hotel is dated and needs updating. Free continental breakfast was a disappointment. Will not stay here again.,0
"Home away from home except for a few challenges - First I want to say a big Thank You to everyone at Ramada who made my stay such a memorable one.I was greeted at the airport with a warm welcome from Mario the van driver who remember me from the time he saw me on the pavement, Alberto at concierge who welcome me back.Marielys Ana in the restaurant at... More",1
The beds - Good: The beds,2
"Needs Interior Soundproofing - My wife and I spent three nights at the DTC Hampton Inn. We were unable to get a decent night's sleep any one of them. The hotel has been remodeled, but it is an older hotel and the remodel did not include the kind of construction and soundproofing you typically find in a Hampton Inn (I travel regularly and stay... More",0
"Wish I could give them negative stars!!! - My family found our way to Hyatt Valencia as a result of a catastrophic Gas Well blow-out. Governor Brown declared a state of emergency and more than 4,400 people from my community were relocated to hotels. It was our misfortune to wind up at the Hyatt Regency Valencia. They took FULL ADVANTAGE of the situation, of us, and even the... More",0
"second visit amazing - This was our second visit to the Aria we were allocated a Tower Suite on the 22nd floor. This suite was fabulous with lounge, entry hall separate bedroom and massive bathroom, the comfort and attention to detail superb and we found ourselves relaxing in here and hiding from the heat outside. You are also allocated the Tower Lounge with separate... More",2
Wonderful hotel! - We are frequent guests. We don't stay anywhere else in Boise. The staff always takes good care of us. Found the hotel because they are pet friendly but also enjoy all the great amenities. I always recommend the Oxford Suites.,2
"Another bad experience - This is the worst Hampton Inn we have stayed in so far this trip. Drapes didn't close,so I had lights in my eyes all night. Control panel on AC didn't work, could only get cold or heat and that blew the flimsy curtains open. Nightlight wasn't working. Candy machine had melted candy. WiFi was extremely complicated to get on and... More",0
"boutique hotel wannabe - This all hotel is very nice for this area of Hmpton Inns and Courtyards, but they dont deserve the class boutique they give themselves. The rooms are spacious and clean, with top drawer amenities, but there is no warmth or special service from the establishmeny, even though we had 100 guests fot a wedding. The shuttle service was great. The... More",1
Short stay to catch a plane - Everything was Ok But not great Staff seemed to not want to be there,1
One night stay - A friend and I decided to stay at this hotel and though we chose for the price we were disappointed in the fact there are no fridges to put food in if we went out to dinner. We were also expecting hot water for much longer but we made what we got work.,1
"Updated Rooms, Ok Location - Room was nice, recently updated and comfortable. The staff was great--friendly and responsive. The location was walking distance to all the Waikiki attractions such as the beaches, etc, but far enough away that it was quiet.",1
Friendly Visit - I was highly satisfied with my accommodations. The room was most comfortable and spacious. Very easy to locate and access. Staff were extremely knowledgeable and helpful. Everything I could have needed was available for meal preparation. The bed and pillows were of very high quality. I enjoyed my stay very much. I would recommend this facility without hesitation.,2
"Amazing hotel - The hotel is one of the best hotels I have stayed in. The location is great and you can easily walk to all the main attractions. It is right by the river which is a nice view. The room was really modern and clean. There was a coffee machine in the room and the hotel provided complementary fruits and soda and water. The staff were really friendly and helpful. I would defiantly go back there and highly recommend it.Thank you, Alex F, for choosing the River Hotel and for taking the time to post a review. We are thrilled to know you enjoyed the accommodations, prime location and friendly staff. We sincerely appreciate your high recommendation and we look forward to seeing you on your next visit!",2
"A good value in a great location - Not a luxury hotel by any means, but Sedona is beautiful so you shouldn't be in the room anyway! Good value, great service, nice employees, decent breakfast. Overall happy with the stay.",1
"Visiting Family Vacation - Really enjoyed the stay. Great breakfast to get the day started, then out for the day, came back after dinner, then went in the pool and hot tub to relax and wrap up the day.",2
"Good but... - The room, staff, and chocolate bar were all great. The only issue was on Fridays and Saturdays the hotel hosts noisy events (such as proms) in their conference rooms, which open onto the atrium as do most of the rooms, which does not make for a quiet evening.",1
"Good Place to stay - The room was nice and clean, the price was very reasonable, and it is only 1 mile from everything in Cherokee. It is kid friendly and has a beautiful view right out the front door on your balcony. I am planning another trip in a few months and plan to stay here again. It has a pool and is right... More",2
"Okay for the price - I was not expecting Scotty's Motel to be fancy considering the price but I was expecting clean. This was the second dirtiest hotel I have stayed in. Our room was dirty and had not been dusted in a very long time. There were cobwebs everywhere. The tub was not clean. I don't mind out dated furniture and carpeting, but I... More",0
"Recommended - Nice hotel, a little way off the interstate, so it isn't loud. Pool was closed - I don't know why - disappointing after a hot day on the motorcycles. Not the cheapest choice, but a newer, comfortable, clean hotel, so a good value.",2
"No heat on a cold night - I found a large bug in the bathroom, someone else's old coffee filter bag in the coffeemaker, shower curtain bar broken, and on a near freezing night (35 deg low), the heat didn't work, it only made a dangerous sounding electrical noise.",1
"Last stay there ever - Bad: Old outdated rooms, even though its a classic hotel does not mean they dont have to put forth effort to modernize rooms. Good: Was right in Fremont street",0
"Decent hotel - The hotel was nice. New renovations, the breakfast was very very good, and the rooms were clean. The shuttle to the Metro was great. The front desk workers were not nice and unprofessional. Seemed like they hated their job. They also take 100 out for a security deposit. They said I'll get it back within 17 business days. The location is sketchy. Do not walk at night. Really nothing to do around that area unless you have a car or hoping onto the Metro.",1
Perfect getaway hotel - Very nice comfortable guest room. The beds are comfortable to the point of wanting to know what mattresses they use. You have the choice of firm or soft pillows-at least in the room we had. Quiet surroundings which help get a good nights sleep. Perfect getaway hotel in great location! Just off I-90 and Randall Rd. so its easy to... More,2
"Ok stay - Comfortable room, continental breakfast was terrible though.",1
Excellent place to stay - Room was very clean and quiet. Beds were extremely comfortable to sleep in. All staff we interacted with were polite and friendly. We will definitely look to stay at The Inn on any future visit to the area.,2
"Great stop over location - My kids and I travel through Harrisburg on our way to see my parents in VA once a year or so. We always stay at this hotel as a stopping point and have never been disappointed. For the price, it is extremely nice. Beautiful lobby, free water and coffee, nice indoor pool, clean and well-sized rooms. Staff is nice and... More",2
Loved the shower! - Good: Loved the shower!! The balcony was a great to hear Chicago sounds at night. We will for sure be back.,2
"Blackwater Inn - Blackwater Inn Milton has that Red Carpet decor, has the amenities to get you through the night. The main draw Bands on the Blackwater, play downtown for the Milton concert series, every Friday night. It runs from 7-9pm.",1
"Great Location - The Galt House is in a perfect location. It's within walking distance of restaurants, pubs, museums, and shopping. It also has great views of the Ohio River and 4th Street. However, the rooms are in need of updating. The airconditioner and plumbing made noises all night. I stay here frequently and some changes have been made but much more needs... More",1
"Wonderful - We were very pleased with our stay. Its worth getting a water view. It has a great view of the bay from the balcony. The staff were extremely friendly and accommodating. The price is great compared to other water view hotels, and it was worth it. We were a little worried something would be lacking, but that was not the... More",2
"Good, would stay again. - The room was very clean and spacious. Wish the pillows were Fuller and fluffy.",2
"Location and staff were awesome. - Bad: Room was a lot smaller than I expected, and seemed a bit rundown. Not to mention we were supposed to be on a floor that was nonsmoking. The floor smelled of a smoking lounge. Good: Location and staff were awesome. Had a great view of Freemont street from our room.",2
"Good if you seek to stay in an apartment - While the place is marketed for people looking for a short-term apartment existence, the place definitely held that feel. The lobby was a bit run down but overall not bad. Just",1
"I am continually surprised ... - Super 8 has come a long way in recent years. This one looks great from exterior, has friendly staff - something I have notice across the country in past couple of years. The room has a few nicks and scuffs around the edges, but is clean and comfortable. This is not a 5 star place, but ease of access from... More",2
My stay - relaxing. The diner could be a little cleaner but otherwise good.,2
"Close to highway - We stayed at this hotel on a Saturday night. The highway is quite close and is quite noisy. Upon entering the room it was clean and smelled good. Our neighbors however were very noisy and rowdy at 1 am and I had not been able to sleep because of all the noise,so I picked up the in room phone and called the front desk......6 times!! No answer. I then used my cell phone to call the front desk directly and they immediately picked up! I was quite upset at this point. They said they would send security to check on the noisy room. Security eventually showed up, and knocked on the wrong room! Needless to say I had to call back and finally persuaded them to switch me to a different room. So at around 2 am, there we are getting all of our stuff packed up again to switch rooms, as soon as we enter the next room, I walk up to the window and find a drone right in front of it peering in! NEVER RETURNING to this hotel, slept maybe 2 hours the whole night",1
Very helpful - We checked into into a different nearby hotel for stay-and-fly only to find there was nowhere to park our car and they wanted us to leave the keys so they could move our car the week we were gone. We had done stay and fly at several hotels NEVER did they move the car or want the keys. I call... More,2
"Disgusting - This hotel is absolute garbage. From the quality of the rooms to the entire staff,absolutely nothing held up to standards you would expect from a 4 star hotel. Good luck if you want to actually make it to the airport on time, their shuttle service was a complete joke.",0
"convenient to metro but in need of update - part of the hotel look great and updated, but the room needed a major renovation. carpet was dirty and wrinkled (could trip on it), and the bathroom was dingy: white enamel broken off on bathtub, toilet paper holder coming off the wall, dirty shower curtain, etc. but the bed was relatively comfy and the hotel quiet when we stayed there. complimentary shuttle to metro station was very convenient. staff was not very friendly and we could not order anything at the bar because there wasn't anyone there (bartender at some point was eating nearby in the lobby but did not acknowledge us and at other times the bar was empty).",1
hair everywhere - There was Hair in the pool there was hair in the bathroom there was hair in the hotel room there was hair everywhere. There was a night club in the hotel of some sort that made it impossible to park and made my 2 kids and I feel unsafe in the parking lot.,0
Fantastic experience - Good: The staff were courteous and our view from our room was stunning. Highly recommend,2
"Stay here - This hotel was everything you you want in a hotel, staff was quick to point out how to avoid additional charges, volunteering services and assistance. Beds were nice, clean and the pillows were almost comicly fluffy. Close to everywhere in KC we wanted to go",2
"Disaster! - I had a late flight in so I was tired when I arrived. The staff was polite and tried hard to be accomodating however to start with the remote wold not work, so I was told to come down and get battery, this didn't work so they finally got another. The room was dirty, the sink leaked all over everytime you ran water and when trying to shower in the morning the water was only lukewarm!!",0
Nice place to stay during difficult time. - We came to Redding to handle a family tragedy when my wife passed away. The staff was very friendly and even recognized is from a visit 6 months previously ( it was one of the last visits my children had with their mom). The fact that we were recognized and welcomed back brought back memories of a happier time and gave us a brief respite from the reality we were experiencing. Thank you so much.,2
Upset - 2nd time there and both times could not get a towel for every person in our group. They would not let us have them. Every day we asked and every day told they would bring them and never did. Refrigerator/freezer did not work at all. They locked us out of our room twice and then told us it was our... More,0
Would stay again if - The hotel was clean but the service personnel leave much to be desired. They were not as helpful as you would expect. They could anser simple questions and some even had attitudes.,1
Pleasant stay in this hotel. - Good: Its location.,2
Amazing - My husband will go so far as to say that this is the best hotel in Denton. He loves all the cool things they offer including a texting service to check on you. They have the plug in for electric vehicles. Breakfast includes made to order omelettes. Rooms are spacious! We have no complaints for our visit. But we did... More,2
"Basic - Friendly staff, basic rooms. Beds were ok, ventilation in room not good enough. Only AC, not possible to open a window. Breakfast was included, oatmealjuice most healthy stuff to eat. Coffee of pretty good quality. All together price/quality just on par.",1
"not worth the - With all the other choices in the area, I'll stay somewhere else next time. This is the 1st Embasy Suites I won't stay at again. It doesn't appear that they care about the upkeep of the hotel and as a non-smoker, I wasn't impressed with the smoke everywhere! I DID receive the non-smoking room I reserved...Too bad it wasn't smoke-free...because the room REEKED!!",1
"A Tired Hotel - The good stuff: The staff and the food. The Benson has excellent staff and both their restaurants have good to great food. They serve good coffee. The coffee is available in the lobby by 5:30am. It's also fairly quiet for a downtown hotel. Some of the trendier, better furnished hotels downtown are very loud. The location. Excellent location. The bad... More",1
"Not an 8.3 rating at all - Bad: I really do not know how this hotel has an 8.3 rating. Room is not like the pictures. Very noisy cleanning staff. Parking is not included as the listing says. You have to pay additional fees at the hotel. Definetely, not going back. Good: The receptionist was friendly. You can get some coffe in the back.",0
Very nice hotel. Staff very kind and professional. - Felt like home. Would definitely stay here again. Great free breakfast! Very comfortable suites.,2
O.K. hotel with dated infrastructure - Only stayed here because we were visiting and I needed stay to keep GP points alive. Things can be slow and very busy when crowded (it was state spring break when we went). Rooms are very nicely refurbished but bathrooms have absolutely no place to hang bath towels for reuse. Structure is also sprawled all over and there are only... More,1
"Convenient Location - but THAT's ALL! - I stayed last year and room was great. This year - complete opposite. The mattress was bad, the sofa was stain with who knows what!!! It was just a filthy disappointment - as I highly recommended this hotel based on my experience the prior year. I WILL NOT RETURN to this hotel. However, the staff at the front desk was friendly - the only good thing about this stay!!",0
Fair price for what you get - Stayed two nights in late April. The parking is a little confusing as it is shared with the hotel next door and could use more lighting. The attendance was very pleasant when checking in. The manager was very helpful in the morning pulling additional chairs for the folks to be able to sit in the crowded breakfast area. Clean place.... More,1
Clean and Comfortable travel stop - We needed an overnight stop for our travels from Minnesota to Illinois. This hotel worked out great. Very clean and comfortable. Slept well. Breakfast vouchers for attached Perkins restaurant were great!,2
"Hotel was close to the Inner Harbor - There City of Baltimore was having a water problem because of the extreme cold temps. The desk staff did not tell us at checkin that we may have a water problem in the room. We first found out about this not having water in the toilet, That was eventually rectified but we did not have any hot water. After unloading a family ( 6 and 3 year old) in the desk staff told us to go to dinner and there SHOULD be hot water when we return, No t want to risk that option we ask for a refund and that we woudl be leaving. The desk staff was reluctant at first to give the refund but when I insisted because they could not guarantee hot water they finally did. They failed to understand that a hot water issue was a hotel problem not a City of Baltimore.",0
"Excellent Motel--Stay here--Look No further! - I was very apprehensive about staying here having read some reviews and have come to the conclusion that only complainers write reviews. We had a wonderful stay in a cheerfully lit spotless room, with gracious staff which was also an excellent value The rates even went down and we were offered the lower rate. I would gladly stay here again... More",2
"Decent Hotel - This was a hotel we book because we had a small pet. The staff was extremely friendly and helpful. The hotel was a little dated and needs some TLC however, it was comfortable and served our purpose.",1
Tired motel - we chose this motel because it was pet friendly. Our room had 2 small queen size beds with a tiny bathroom. The bed linens and towels were a good quality. The shower needs to be replaced. The room cleaner did a very poor job especially on the rugs which was in disrepair. We did note that the motel is redoing... More,1
San Francisco In Style - Wonderful stay--- really enjoyed it.,2
"crappy internet - IF you need Internet or good cell phone service, there are better places. Perhaps the growth in this part of town has not kept up with the Cell phone towers and ISP's.Nontheless, you experience lock ups, dropped calls, and spinning wheels on the screen due to no connectivity. ATT is my cell provider and i used the Hotels internet service... More",1
"Overprized, overvalued - Good location, nice room, but that's it. No atmosphere, impersonal, not really interested front desk, chaotic and hilarious, above all poor and hardly any choice breakfast, a room with a view of an office building at 20 meter distance (privacy), room cleaned at 17.00 after our request, not a real clean room, found even 2 cockroaches on our bed when we went to sleep, no safe in the room. Just some of our disappointments. Relationship price quality, there is none with usd 689 2 nights! There are no doubt better options in Seattle skipp this one.",0
"Great Place to Stay! - Great staff from front desk to cleaning people.All were friendly,courteous and very helpful. Rooms were very clean. Breakfast was great. Walking distance to Riverwalk. Can't think of anything that they could make better.",2
ok stay - I was not too impressed with the hot tub or breakfast. Besides a clean room and comfortable bed those two things are important to me. One morning they were out of items at breakfast.,1
"Extremely basic - The place looked promising from the approach its right on the river, facing the beautiful River North area. The building, built way back when, is charming from the outside. And the lobby, while not grand, is also appealing. Once I got into my room, though ho hum.It isnt terrible, but there just is not one thing about it that makes it the least bit special. I had a small room, which was fine, but it was just very bland. The bed covering is one of those bad synthetic things, there were only two limp pillows on the bed stuff like that. There wasnt even an iron or board in the room. The place just felt very cheap and kind of sad. My rate was 200, which was less than other properties the weekend I stayed. But in retrospect, I should have paid an extra 30 to stay at a place that felt more upbeat. My only plusses were: its location, the fact that I was able to check in early, and free internet. Those arent strong enough factors, though next time Im in Chicago, Ill stay somewhere else. C-minus.",1
"Okay but not going to be a repeat - This was def not the worst place I have ever stayed but there was a inch or more gap under the door, pet rooms are on the back side of the hotel next to what could possibly be Tenn, grodiest swimming pool. Highway noise was extremely high and the pool had a malfunction which had it making tons of racket... More",0
"Weekend at Wingate - The staff were delightful and most helpful, with special mention of the front desk! Check-in was a struggle for the staff - quite a few people arrived at the same time. Fortunately for us we were related or attending the same event and were not frustrated or anxious, but there was one person at the front desk. It was unfortunate... More",0
Isn't the best but does have a good bed. - So this isn't the best motel out there but the price is right and if you are just looking for a place to crash for a night it will do. The rooms are clean and the beds are comfortable. You can bring your pets in the room with you. It's close to the freeway and Marie Callendars (which has wonderful breakfasts). Try it out you won't be disappointed.,1
"Disappointing to say the least - The Pros... Cheap, clean, quiet The Cons... We were supposed to be in adjoining rooms with the rest of our family for a graduation trip/celebration. They gave our room to someone else even though we had secured it online and were there at the dinner hour..... The pool and hot tub were closed. We were looking forward to using them... More",0
Winter Oasis - Traveling with our High School Varsity Girls Basketball team to a Holiday Tournament this past weekend in Boise I spent two nights at the Oxford Suites and enjoyed it thoroughly. The usual 7 hour drive from Coeur d'Alene took 11 which meant we went straight to our game and checked in late. Hotel staff adjusted beautifully and had everything ready... More,2
"Comfortable stay, but.. - The room was very comfortable and clean. The biggest complaint would be that the shower water barely got above luke warm and the walls were terribly thin. There is no DVD player in the room and the breakfast offerings are minimall. Oh, and beware. Parking is expensive. Great location though.",1
Not many positives other than late check out - Room had extremely Small beds and windows were single glazed backing onto busy road so very noisey all night Bins were not emptied in 3 night stay Carpets looked really stained and need replacing over all Hotel needs makeover and maintenance jobs as taps leaky and everything run down,0
"Been visiting for about twenty years .... - Birthday's, Anniversaries, Guys weekends and family visits all have been celebrated at the Chart House. It all started with my girlfriend and I first visiting there in the mid- nineties and now we take our children and our dog with us. The views are some of the best, balconies are huge and definitely used. We just loved all the boats... More",2
"A Room with NO View - No restaurant or bar (other than wine/beer). No newspaper availability. Room small, but comfortable... no view. Limited elevator service and somewhat precarious stairs.",1
BED BUGS!! STAY AWAY!!! - I stayed and was almost eaten alive by bed bugs - Cost 118 doctor visit and ruined my vacation- reported to local health authority but received a reply back that since bedbugs are not known to transmit diseases and there are no public health laws addressing requirements for their control and removal they would not investigate or require action. I... More,0
"Ok hotel but I will not go back. - We stayed here on Sunday night. My husband is very sick with cancer and was rushed to the VA hospital. The very sweet girl working at the desk was nice enough to give us the hospital discount. However, the battery in our car died when we got there and so i called the very helpful man working overnight and got... More",0
"Rooms as nice as Hilton, third of the cost. Same location. Missing only nice lobby and toiletries. - The rooms are actually really nice and updated. The common areas are older and outdated, but rooms are surprisingly nice. Motel 6 immediately next door to Hilton and Marriott Marquis, but a third the price.Nice new fridge and microwave in room. My dog was allowed at no extra cost. Room was quiet. Couldn't hear hallway noise. If you don't mind missing the extra common area atmosphere, swimming pool, pricey restaurants, etc and just want a clean safe modern room with all the necessary amenities and free parking, come here. Free parking in downtown Atlanta is unheard of. Gave cleanliness a 4 cuz comforter smelled musty, but everything else was perfect. Overall a 4 cuz of no extras besides the nice room and free parking.",2
Nice large quiet room - The hotel was nice. Beds were very comfy! Elevators wre fast. My only negative would be the smoke in the casino was pretty bad. And there was not a no smoking area which I found odd.,2
"Utilitarian choice - So you're on the road and reach Carrollton in early evening. Where to stay Given that Carrollton is a small city, options are limited the fall-back choice is a hotel in a well-known chain, which hopefully will insure at least a minimum level of quality. This Best Western fits that description, based on my recent experience with a one-night stay.... More",1
Nice hotel with very friendly staff! - Clean and great customer service! Excellent place to stay.,2
HopeB in VA - Efficient front desk staff. Clean rooms. Nice floorplan. Convenient to interstate and surrounding community. Lots of restaurants and stores in the vicinity.,1
"Great Pet Friendly Stay! - We stayed in March, room 4 at Timber Creek - had to check in at Fawn Valley Inn about a mile down Fall River Road due to the time of year room occupation, not a problem - the front desk was very friendly accommodating, lots of nice freebies in the lobby, fruit, dvd rentals, lotions, toothpaste - little... More",2
"Best Hotel in New York - Service was outstanding from the valet, bellman, front desk to the butler. Everyone is top notch. The location is great, a few blocks from Central Park and shopping. The rooms have great decor and the right size.Dear YoYoMass, Thank you for choosing The St. Regis hotel amongst the hundreds of hotels in New York City to enjoy your recent visit. We appreciate your kind comments on TripAdvisor and hope to welcome you again. Sincerely, Octavia Marginean Hotel Manager",2
"Never Again!!! - I have never stayed at a hotel as dirty as this. The sheets in the windows were ripped, the drain in the shower wouldn't drain, and the mattress was as lumpy as I've ever slept on. The freeway noise was like the trucks were going through your room!",0
nice hotel! - not bad at all. no complaints,2
It was ok - The service is bad there is no privacy,1
Good suite but slightly dated - Staff were friendly. The suite was of good size and very practically arranged. The shuttle to and from the metro worked very reliably (about every 10 to 15 minutes).,2
"Just fine for the night - My husband and I stopped here on our road trip from SE Texas heading to Colorado. I did do a reservation several days earlier. After spending some time at the Capulin Volcano National Monument east of Raton, we arrived at the hotel at around 3:00. We were the first guests to arrive for the evening. Our room was 123 (non-smoking,... More",2
"Dirty, overpriced - Pigsty. Room wasn't cleaned they claimed to only have smoking rooms available. Rowdy drunks till 3am.",0
Won't clean - Pubic hair laid on tub next to shampoo bottles all week. When staying all week room only gets cleaned twice a week. I have been on the road for 25 yrs never had my room cleaned only twice a week. Cob webs on ceiling. Didn't pay 40 a night either I would have expected this at that price.,0
okay for the event - good,1
"good hotel - good price, nice breakfast, staff very polite. room had sock under desk. bathroom could be cleaned better. stuff was left in fridge.",1
Best customer service! - Stopped here for an overnight traveling through Atlanta. The desk clerks at night were excellent. I had a problem turning my TV on - the lady at the desk came to my room to set it up. Sign in the lobby indicates they are going to start renovations soon-which are much needed - hotel was dated.,2
"Quick stay - We checked in very late around midnight and Tanya was a gem. She was very pleasant and helpful. The room was clean and comfortable although a couple of the towels in the bathroom were dirty, there were enough for all of us to use this stay. I 95 is right out your window so if you are a light sleeper request a room on the front side of the hotel.",2
"Noisy and Indifferant - I was directed to the rear entrance but was unable to use the key card to open the door. This was evidently true for everyone as I heard loud banging on the door until I checked out. Also awakened by loud talking in the hall and barking dogs in the morning. Room was clean and nicely furnished but cheap, only... More",0
"Not so good, not so bad - Pros: the location is awesome, the room size is great, the bathroom is nice also with a nice tub. Bad: the style and furniture starts to get really old, no breakfast despite the high price, the price is high, nothing exeptionnal... We were 4 people and so 4 reservations. Unfortunately one was missing. It was 1am so very bad surprise.... More",1
"Close, Comfortable, and Affordable - My recent three day stay at the Virginian Suites in Arlington was pleasant enough, but it could have been so much better if the facility was simply updated with some relatively minor interior design modifications that would give it a fresh 2014 look. Adding some color to the walls, fabrics finishes, and beginning the process of incremental replacement of furnishings would elevate the hotel to the next level without breaking the bank, and allow the hotel to keep its very affordable rates intact. The location was great, in that it was a short walk or drive to much of Arlington's riverfront, the downtown commercial center, the METRO station, and the Key Bridge and Georgetown. The hotel is located on 1 mile from Interstate 66, so vehicular access was great. The beds were very comfortable, but the rooms were underwhelming from a design standpoint. The only problem I encountered was that air conditioning unit seemed a bit undersized. Overall, it was a very nice place to sleep, and I would stay there again, especially if cost were an issue.",1
Great for the money! - It is very convenient for my visit. Good hotel for the price.,2
Cold and the mattress was awful. - Front counter friendly but the bed was very uncomfortable and the tub was dirty and drained slow.,0
"Nice quiet hotel and comfortable. - After a long drive it was nice to come to a nice, comfortable hotel and a quiet one.",2
"Beach wedding - My review of this hotel is very bitter sweet... First of all beautiful place for a beach wedding! Private beach access and hotel has beautiful ocean views. I stayed there as a kid and was very excited to share this experience with my children and had full intentions of returning each year for our anniversary.. However, the management was so... More",1
"Would not stay here again - The renovations in my room were very inconsistent. On the positive side, the living area and the bed room were nicely updated with modern furniture, quality curtains, and a very comfortable bed. But, the kitchenette and bathroom looked as though they hadn't been updated in decades. The cabinet doors were hanging askew, the bathroom door was in desperate need of paint, and the tub was old, stained, and yellowed. Also, I had a remote control that didn't work, a lamp that didn't work, and a drain that stopped up and spilled water into the floor. I wouldn't stay at this hotel again.",1
"Grateful for the Ramada Plaza - My husband visited Albany for the first time to see the opening night of the Dead Company's tour. From check in to check out everything about our stay was friendly and convenient. We got a great price on a clean, comfortable king room. The cookies at check-in were delicious and a nice touch. The staff was friendly and very... More",2
Southern Hospitality at its very best!!! - The Westin Poinsett Hotel is a beautifully restored gem with a long history of delivering southern hospitality at its best. This reputation for outstanding service coupled with excellent food and drink continues today. The Greenville Symphony holds many events at the Westin Poinsett including our Post Concert Receptions and our annual ball. They have met and far exceeded our expectations... More,2
Great Place to Stay! - We were in Colorado for soccer tournaments and this hotel was in close proximity to the Aurora Sports Complex. This staff at the hotel were friendly and helpful. There are several restaurants within walking distance and it also offers a shuttle to the airport. I would recommend this hotel and will stay there again the next time we are in... More,2
"Motel 6 at Marriott Prices - The lobby is nicer than a Motel 6 but everything else is Motel 6, well, except the price... Motel 6 costs about 1/4th of the price of the Courtyard Marriott. This Courtyard even has the standard motel polyester comforters (white but still polyester). The staff were nice. I enjoyed my stay at the Courtyard but was expecting more than the... More",0
"Disappointing - Very tired hotel. Floors were cement hard, covered with a thin rug - no pad underneath.",0
Great but - The hotel was great. Getting to the hotel was not so great. The construction on 31 had the gps all screwed up. Not the hotels problem but others should be aware.,2
"Underwhelming - Checking in was the worst part of my experience. As I was standing in line to check in, there was one person in front of me who was being assisted and two other guests in line behind me also waiting to check in with only one front desk employee. I was in line for 7 minutes and never did the lady at the front desk make eye contact with me or signal her customer to hold on while she got some other employees to assist her. It was rude, unprofessional and totally unacceptable from any hotel of thus caliber. 2 minutes is the maximum amount of time you should wait before being acknowledged. Clearly the staff needs better training. That frustration aside, at approximately 6pm I ran into a friend from back home who was waiting for her room. She arrived at 4 and had been relegated to wait at the bar because there were no rooms available to honor her reservation. She had theater tickets and needed her room, so at her behest I inquired to the manager about its status. The manager was apologetic but couldn't guarantee when the room would become available. In the end it all worked out, but the my being neglected at check-in and her room not being ready are two things that you should never experience at a hotel like the St. Regis. Yes the rooms are nice, yes the hotel is well maintained, but the service is for me the most important, and the service that I experienced was slightly below average. Dear Billy R, Thank you for taking the time to share your feedback following your stay with us at The St. Regis New York. We strive to provide world-class service to each and every guest during his or her time with us, and regret to discover that we have failed to meet the high standard we set for ourselves while you visited our landmark hotel.After reading your feedback, we will be sure to address the issues that arose during your stay as to offer the best experience possible to future guests, of which we hope you will be one. We welcome the opportunity to discuss additional thoughts on your stay as to best address the complaint you raised moving forward. Please contact me at Octavia.margineanstregis.com. Sincerely, Octavia MargineanHotel Manager",1
Worth the rate - Stayed for three nights. The only thing lacking was the quality of the included breakfast.,2
Great stay - Friendly staff clean and comfortable Surroundings Home away from home Shuttle needs to run at least till midnight shuttle ends at 10pm,2
Vacuum the carpets! - When we walked into our room we found bugs dead and alive in the room. When we searched further we found more dead bugs. They should do a better job of vacuuming the rooms including behind beds tv and fridge.,0
"Smells awful - The room smelled horrible...like stale cigarette smoke and mold. Other than the smell, they gave me the handicapped room with a shower that floods the floor. Besides these 2 things, the room was fine. I will never stay here again.",1
A great lake tahoe trip - It was a nice quiet stay.,1
"Carpet was filthy, flies everywhere, no shower curtain air... - Carpet was filthy, flies everywhere, no shower curtain air conditioner keep cutting off, and the bed was hard",0
"Location is good! - Definitely the location is there best attribute! , and staff are pleasant . However, As long as you do not end up in a room next to the elevator.( a lot of noise) Also at some point the AC was so loud You feel as if you are in Engine room, As long as you don't need Wi Fi( available... More",1
"Avoid this place! - We stayed there for only one night (thank goodness!) a couple of days ago.The reception staff, especially Kris, were good. However, that's where the good ended. The room was dingy and old - paint chipped, moldy smelling, etc. There was something stuck on the edge of the nightstand (pic). The TV remote was disgusting (pic) - I didn't want to... More",0
"Older road-side motel, simple, safe, near traffic noise - I was in town for a quick trip to attend a family event, wanted to save money, be near the event, and get sleep and a shower. The hotel staff was friendly, and parking was convenient and included in the room rate. This is a simple, older 2-story walk-up motel with rooms that face the parking lot, that probably hasn't... More",0
Great Stay - My son was coming home from Deployment. The staff was very helpful and very attentive to our family! Will definitely stay again :),2
Very friendly staff! - The gentleman at the front desk was so friendly and the shuttle driver treated me like a queen! They made my stay wonderful and are the main reason that I will stay again at this hotel!,2
Money was stolen from our room - We are DVC members for the past 3 years and have had great experiences before this trip in late November. We had almost 500 taken from our room during our one cleaning experience. We were not aware that the room was being cleaned on day 3 of our 9 day stay. We had our money out in plain view in... More,0
Anniversary vacation - We arrived at the hotel my husband and I. We asked for an upgrade we were told you the hostile receptionist there were none which I found hard to believe. The room was mediocre but very dusty and I wouldn't have expected to see that. We were charged resort tax but didn't use the pool or gym. One night we... More,1
Nice property but the breakfast was poor - This is a nice looking property so we decided to stay here. The staff was friendly at check-in. I got an AARP discount after asking for it. They were also pet friendly and allowed our small dog to stay for only 15. The rooms were comfortable and quiet. Everything worked and was clean. Check-out was pleasant. They gave us coupons... More,1
"great stay - was too quick, but very nice area",2
"Good for business, not so much of a getaway - For a weekend getaway this was a bit of a let down. I would recommend for a business traveler which it seemed geared toward, but for a fun couples weekend in the gas lamp it didn't provide any of the boutiquey extras I've come to expect. The room was small and very generic. The bathroom in particular, the tub was... More",1
Customer Service!!! - This place is like no other!! From the clean property to the friendly staff!!! I will stay here from now on! Love the breakfast and the putting green it's really beautiful!! The only thing I wish I could have changed was the fact we had to go back home. It's close to everything and the drivers and extremely helpful. Make... More,2
"Good stay overall - Recently spent 2 months at MyPlace in Pasco WA. Newly built hotel it looked like, so everything in the room was new and clean. The room was serviced every 4 days as advertised and the maids always did a good job. The receptionists up front were all nice young girls.",2
Security deposit - It has been a long time since I have had to give a security deposit. It hasn't been refunded yet either.,1
"Horrible! If traveling here for the Dover races, save your and go somewhere else! - I stayed here 2 weekends ago, as I was traveling to the Dover Nascar races. The hotel cost 500 per night due to the races! When we arrived in the room, it was regular motel style...the tv had cigarrette burns in it...the room reaked of smoke (and I say this even though I am a smoker)...and the bathroom looked like... More",0
"Great off-season place to stay - The staff was very friendly, the room was clean and a decent size for VA Beach. It was off-season, but everything was still fine. I think they are renovating the other side of the building, but our side was business as usual. The heated pool was a bonus!",2
Within the first 15 minutes of being there we got a... - Bad: Within the first 15 minutes of being there we got a complaint from a neighbor for having music too loud. The speaker was not even up half way and it was 4 oclock in the afternoon on a Saturday. At the end of the night staff were rude.,0
"One Night Stay - Older two floor hotel somewhat a budget hotel, Staff was very friendly and helpful. Not a bad location close to I-81. Breakfast was good as in most Comfort Inn's Again this is and older Hotel however they are in the process of updating some rooms. At midnight a family with children came in screaming and what sounded like they were... More",1
Clean place to stay. - Older motel but in nice shape. Good location close to the dam. Room was a little dark with the older wood paneling. Breakfast was good with plenty of food. Staff was helpful and nice. Parking was a little tight in front. Looked most of the people staying there were there to go fishing.,1
"Bani1977 - Good for one nigth , excellent brakfast",1
Enjoyed my stay - Bad: Lots of chlorine in the pool area. Good: I really enjoyed my stay there,2
"Las Vegas - Way out West! - Booked for a convention over a Friday thru Saturday recently, It was prudent to reserve my stay on the premises, although my customer loyalty cards recommended the hotel across from the golf course. Prices were not as low as many reviewers state for this hotel, two weeks prior the event but relatively expensive Friday and Saturday night stays (almost double the workweek day rate - and almost all hotels do this in Las Vegas, some more than others). Flights expensive from the East Coast this year, Saturday return some 100 cheaper than flying back on Sunday - and the red eye flights leave close to the date changeover time.The next shock came finding out about getting there from and to McCarran Intl. airport - it's apprx. 17 miles in distance, taxicab 60...70 when arriving late night! But what the hotel staff did not readily disclose - ther's a low-key bus (WestCliff Express) for two (2) dollars, that takes about 50 minutes (while still running along the highways) and makes its final scheduled stop less than a quarter mile/400m from the hotel entrance! Other participants of the convention took out rental cars (the hotel shuttle, price not known, last leaves hotel or airport by 6pm, so you're out of luck on eastbound red eye flights, that's where the bus really pulls its weight...)Enormous lobby areas greet you and hefty puffs of cigarette smoke - almost like good ole Europe (used to be...). The area appears more cluttered (efficiently equipped) with money machines than in some other hotels on and off the strip, making it a challenge to find your orientation and the concierge area, at first.Yes, the personnel really is friendlier here than in town, instead of the allocated room on the third floor, I requested one on a higher level and was granted one with an outstanding view of the golf course and the mountains. Clean room, with separate sink area vs shower/toilet area, albeit fixtures telling their heritage closer to the 80s than the 2000s. A flat screen TV (not HD)with a very limited program but a few music channels that are worth mentioning (and I couldn't turn it off at the end of a two night stay, not via remote or on the mainframe!) The biggest drawback were the enormous 4 AC motors below (the size of B757 engines) and their significant noise when at least two of the four fans were continuously running - mind, we had 107F (40C) outside temps during the day...Too bad, despite the weekend room rate surcharge, wi-fi was available only at another surcharge of 12,99/day, and amazingly, I managed without. No group discount (considering the conference) had been negotiated.A very opulent breakfast bar greets the all-nighter not before 8am on weekends, keep your gambling registration card handy as it will give you 2 meal discount, but prices are really reasonable for Las Vegas, the quantity or the quality. Likewise the prime rib dinner buffet, good job, guys! Please tip the friendly staff like Easterners...A solid good, not quite very good and I decisively wish to criticize the very draughty, excessively chilled conference rooms on the second floor (near the bingo hal) with no possibility of adjusting climate control clearly spells out that this hotel isn't latest generation any more.Would I recommend it heat-soaked LA drivers might find their sanctuary here, it's not close to the strip, but if you don't need access to downtown daily and are a little more cost conscious, this might just be your choice for a few days. Good luck in winning a jackpot!",1
"main room was to hot and it was hard to make it cool other then that was a nice place - main room was to hot and it was hard to make it cool other then that was a nice place the wifi was slow but good enough to get what I needed done , how it was set up was nice and everything worked well if I had to rate it id say 6and a half out of 10 its... More",1
"Loud, stay lies - Loud all night view of river is actually a freeway, hotel does, not follow consumer policies has shown all of her website, all of the rooms all over Hotel, Instead they offer you a water bottle. Seriously",1
"Bad first impression - The rooms at this motel are fine and the breakfast was sufficient but the wifi availability is terrible. In addition, I had to stand by the lobby front door or go outside to keep my cell phone calls from breaking up or dropping as did others in our party. Also, the bathroom door automatically closes unless you prop it open... More",1
Top tier Motel 6 in a great location - I stay in a lot of Motel 6s and have been satisfied with just about all of them I've tried. This one is a notch above the typical Motel 6. The location is great -- I walked to World of Coca-Cola and some good restaurants -- and the free parking helps make it a real bargain. The place is clean and well maintained and t staff was pleasant and helpful. I walked both day and night and never felt in danger though I did have to deal with a couple of panhandlers. No surprise there.,2
Nice enough but better locations available. - Bad: Our bathroom wasn't cleaned all that well. The kitchen had sticky spots. The walk to everything was kind of far for my family. Good: Friendly staff. Nice area near the lobby to sit.,0
"Just Average - Recently spent 1 night based somewhat on other's reviews on Trip Advisor. Hotel was clean, staff friendly. Free Breakfast was a disappointing collection of frozen waffles, prepackaged muffins, bulk cereals, etc. No fruit, yogurts, or proteins. While rooms may be No Smoking sidewalks are fair game which defeats purpose of no smoking.",1
"Comfortable, Quiet and Clean - Great place to stay.....for such a great rate I did not think that the hotel would be very nice...but, I was wrong it was very nice. It was clean, quiet and the beds were the most comfortable I have experienced at a hotel.",2
I would never go back that's for sure - Bad: That the wifi was not working for my phone they could have comp me for something. Good: The pool that's it I couldn't use my phone the wifi was not working for my phone all thaday dam money I paid like really,0
"Great stay that exceeded expectations! - My family stayed here during my niece's wedding and really enjoyed it. The rooms were clean, large and contemporary in their decor. The beds were VERY comfortable as well. The free morning breakfast was AWESOME - complete with made to order omlettes, pancakes / waffles, fresh fruit more. I also thought the service was great. My elderly dad has... More",2
Suncoast Hotel mixed review - The Suncoast Hotel itself was nice. The room we had was a standard king room and very spacious and clean. The bed and pillows were rather industrial (hard). The fitness room was well-maintained and the hotel overall pleasing. The casino was well-ventilated and equipped with all the standard gaming.The breakfast buffet was a bargain for we mature folks. The evening buffet was mediocre at best.The desk was verrrry slow in checking in.The biggest disadvantage of the Suncoast is its location out away from the Strip and downtown. It is isolated in a more residential part of northwest Las Vegas. They do try to compensate by making a free shuttle available which ran on time and took guests to the airport or to the Strip.,1
"Adequate for a short stay - Hotel options in and near to Leesburg are limited so we chose the Hampton Inn Suites. The property is more of a motel with reasonable size rooms which are fairly drab, with views over the car parks and fair size bathrooms. Breakfast is a simple affair eating off paper plates with a limited choice. I have not stayed at... More",1
"Probably won't return - Room/hotel was not in great condition. Housekeeping left a note on first morning saying they had not cleaned the room because they were protecting our privacy - and we did not have a DND sign out, nor were we in our room late. Free WiFi was only free because it never worked. Breakfast food wasn't refilled - and there was still 30 min remaining.",0
"Best Place Ever - Stayed here from October 12-18th. Excellent location, away from the hustle and bustle of the strip traffic. Great eating places around, shopping for ones who like to shop. One the greatest bingo halls ever. I came her in April and won 46,080.00 playing bingo, came back this time and my husband won 1430.00 playing bingo and then won another 500.00 when they called his name on a raffle drawing.Rooms are to die for, absolutely beautiful, had a wonderful view of the city, mountains and golf course. Next door also in two other casinos to enjoy, and 5minutes away is the beautiful Red Rock Casino.The slots are also nice to play, did not win a lot, but stayed alive and did not lose my shirt.Will definitely be coming back to stay.",2
"Aweful - Made reservation here based on reviews, so writing a real review. Stayed in room 204 with family of 4 for one night. The good, no bugs. The bad, smelled of mold/mildew, water stains on ceiling, stained bathroom towel, greasy tv remote, dirty tub, old tatered carpet overall dirty run down feel. The mattersses where in good shape. One of my... More",0
"unflushed toilet - The toilet had not been flushed. The woman at the front desk did want to reimburse me some of my money, but said she had to call Hotels.com to do that.",0
"Booking Problems - The hotel room itself was clean, spacious, and in good repair. We, however, had problems from beginning to end with the booking process. We blocked rooms for an anniversary party. Guests were either told the block was full or didn't exist. My husband and I extended our stay by one day upon check-in. We received 4 phone calls from the front desk by different people asking if we were checking out. Front desk staff was very disorganized and uninformed. I would not recommend this particular hotel.Dear jenniferrB6116DR,Thank you for taking the time to review the Hampton Inn Suites Napa. We truly appreciate all your feedback. I will personally be looking into the details of your blocked rooms. We always want to be sure that the entire team is always on the same page and from your comments it looks as if we may have missed a step. I truly apologize for any over site on our end and I will be sure we button up those missed items you mentioned. I thank you again for taking the time to review the Hampton Inn Suites Napa and will be sure to pass along this information to the proper individuals. Best regards, Serina Najar.",1
Not a good Hilton Property - This hotel is old and it shows. They have updated some things but the layout is very inconvenient for getting in and out. The pillows are not comfortable and the toilet seat fell apart. The sofa was hard as a rock. The TV's are flat screens but the display is awful and the channels are 1980's basic cable. The internet... More,0
"Anniversary Dinner - We had not been to David's in a while, not since we had small children and made use of the babysitting service. PROS: The atmosphere was warm and inviting. The live music quite good. My Hendricks and tonic was so tasty that I had another. My wife and I both enjoyed the sesame crusted lobster and sea scallops with savory... More",1
"Great place to stop - Great central location for exploring downtown Napa and the Napa Valley. Good access from HWY 29, HWY 12, and HWY 128. There are plenty of much more expensive choices in the Napa area, but saving a few on lodging allows for stretching for great local food and wine.Thank you for your review and I am glad we were a great place to stop on your visit to the Napa Valley. We aim to be the best value for your in Napa. Hope to see you again in the near future.",2
"Our one night at this roach mo... - Our one night at this roach motel was awful. While the manager on duty was very pleasant, our room was less than satisfactory. There was no remote for the TV. The water in the bathroom ran lukewarm in the shower and sink. Two of our towels were a gross grey color. We asked for a non-smoking room but clearly someone had been smoking in our room quite recently. Worst of all, the people on either side of us decide... view mored to stand outside and talk very loudly until midnight. They screamed, yelled, slammed doors, and stomped back and forth for two hours. When we went to check out, there was no one available. We had to leave without being properly checked out. This roach motel is not worth the money.",0
Shared bathroom - I didn't notice that this hotel room has shared bathroom. It was very inconvenient for me.,1
Expected More - Nice property and rooms but the service was awful. Hard to get attention from front desk. Multiple requests needed to get issues resolved. It's a big hotel but doesn't have the customer service needed.,0
"More than a sign change - If you're familiar with Key West, you'll recognize the location as the old Day's Inn. But the changes are more than just the signage. I figured it would be a new sign and fresh paint. Not so. A number of years back, numerous hotels on the entry end of the island were taken out of the inventory for revitalization, including the Days Inn. They gutted it, and the changes are significant.The room was large, as was the bath. Just a shower, no tub in room 148, which was fine. Bed was comfy, a/c worked great. In fact, I had no complaints at all about this property. The complimentary breakfast included pork sausage, turkey sausage, scrambled eggs, omelets, make your own waffles, plus pastries and fresh fruit. Not your typical complimentary breakfast.Pool is large enough, and plenty of lounges, as well as canopies. There's a Tiki Bar and music playing. Now for what may be a concern for some.The hotel is at the entry to the island. All traffic on or off the island passes through the intersection out front. Since the hospital is on Stock Island (just next to Key West) ambulances going there, pass right by. Sirens don't bother me, but if you get upset over them....well, since the island is 2 miles by 4 miles, maybe this isn't the place for you. There were numerous sirens from law enforcement, fire, and ambulances each day, but I didn't notice them at night.I had no complaints about this place. The only shortfalls, were that there was only one wastebasket in the room, which was next to the computer desk. Another in the bath would have been nice. Also, the parking spaces were a bit narrow, but nothing I couldn't deal with.Front desk and all staff were great. Property gets a recommended!Please note: There are two Fairfield Inns on the island. One at 2400 N. Roosevelt, and this one at 3800.Thank you for the very detailed review. We truly appreciate you taking the time to share your experience with our readers. Glad to hear you had time to enjoy our breakfast and enjoy some sun poolside. We look forward to welcoming you back to the Keys Collection!",2
not so great this time - i will stay here again can't beat the price but was not impressed this time. This is the 3rd time I have stayed here in 2 weeks. I was in line at the front desk to check in (1 person ahead of me and literally 3 families totaling 15 people behind me and the guy at the desk spent five minutes on the phone while everyone waited talking apparently to his manager about who was coming to relieve him because he though someone quit. I stayed in the 3rd building this time and it was a huge difference from building 1 which was nice. Building 3 is not in as good a shape the halls were dirty and it was like going into the motel 6. def should stay in building 1,1
"DON'T STAY HERE!!  You have been advised. - Worst hotel experience I have ever had. While waiting to check in, I overheard the 2 gentleman in front of me, basically planning their party in the room they were getting and the reception told them where the liquor store was. The reception clerk was nice, and checked us in quickly. That was the best thing about this experience. My wife and I walked into the room and we're immediately hit with a terrible smell, and before we could complain the phone rang in the room, which was the reception desk calling to tell us that she should not have put us in that room because of the smell, and to come to the desk for new keys to a different room, which we obliged. We got our new keys and went to the new room, which smelled better, but looked sketchy, so we pulled back the covers on the bed to see ants crawling around. This was the moment we decided to check out and went right across the street to the Hampton Inn, which was great and highly recommended. We never stayed at this hotel and never will. All I needed was a clean bed to stay in for a few hours so I could catch a flight, but this hotel couldn't even provide that. In fact this hotel just seemed like a party spot for locals and would not feel comfortable even parking my car in the parking lot. It's really a shame that this hotel is like this. It's in a great location and could be nice. Shame on me, as I did not heed the warning signs from the other reviews. Thought it would be okay for a few hours sleep. I was wrong",0
"Nice Clean Place - nice and clean, comfortable bed, friendly staff. Traveled for business and just stayed for one night. Breakfast was simple and sufficient a Danish, cup of coffee and orange juice. They provided all basic necessities ....",2
"The most humiliating hotel experience - On my most recent work trip to NYC, I chose to stay at the St Regis vs my usual (The Peninsula). Never again will I go back. After a long day of client meetings, I decided to grab a light dinner and drink at the hotel lobby bar (King Cole Bar). I travel quite a bit for work and my one rule of thumb is to avoid being holed up in a room with room service. I headed straight to the bar after getting back to the hotel and intentionally grabbed a small table in the far corner as I knew I'd need to get some work in to clear all my emails from the day. Literally within 15 seconds of powering on my laptop, one of the servers bolted over to me and asked if I was aware that they had a No Laptop Policy after 4pm. Seriously I had to ask myself, was I really staying at a 5-star business property I politely pushed back and said I was a guest at the hotel and had to get some work done and would be out of there quickly after my meal. He looked annoyed but then retreated.Fast forward 15-20 minutes...my food and wine arrives and I'm not even halfway through. That's when the FB manager then approaches me. He actually had the audacity to ask how much longer will I be on my laptop as I am being disruptive. Again, to set the context, I am sitting in the far corner next to a pillar and had my laptop screen dimmed to the lowest setting. I am not engaging with anyone yet I'm being disruptive One would think an FB manager would have some business and common sense and decency to recognize that you don't go and ask a paying guest at the hotel to get up in the middle of a meal because they are working on their laptop. When I told him I didn't understand their policy and why he was enforcing it, he said I was not fitting in to the bar scene. Unbelievable. He then tells me he'd be happy to have my food and wine moved outside the bar where I could freely work. I am at this point just dumbfounded. It was like being asked to move to the back of the bus or get off the bus for that matter. Most humiliating and distasteful experience ever and never ever would I have imagined it would be on a work trip at what's supposed to be an upstanding hotel. And just to be clear, on the many occasions I've had to power up my laptop at the bar at The Peninsula to get some work done, not once did anyone ask me to turn off my laptop or leave. Crystal clear for me now...Dear sfellelle, On behalf of the Management team at The St. Regis New York, we would like to thank you for your visit. We appreciate you taking the time to detail your recent stay at our property.Our hotel prides itself on providing five star service, yet in some cases, mistakes can occur. We apologize for the experience that you encountered in our Food and Beverage department, and please know that this is certainly not our standard. Rest assured, we took the necessary measures to do an internal follow up with our staff to ensure that all our guests have a flawless experience in our bar in the future in similar circumstances.We most certainly hope you will give us another opportunity to service you again in the future. Please don't hesitate to contact me directly to book your next visit or to discuss in length your experience at: Octavia.margineanstregis.com. Sincerely, Octavia MargineanHotel Manager",0
Restless Night! - There was constant noise through out the night from noisey doors to guests talking loud. Sort of feels tile an apartment community. Certainly not my type of place for a good night rest.,0
"Stay Away! - Hotel room was filthy dirty. Room had heavy odor of mildew (and my allergies indicated mold was a real problem in the room.) Toilet had issues, even after I reported it to management and they said they fixed it. Door had no deadbolt -- only a push button lock to secure the door. Bedding was dirty. Room had not been... More",0
"New Hotel. Good Location - Cost of 10k starwood points at the moment. Extended stay hotel that's new. Staff friendly. Lobby is spacious. Hot-tub opens at 8AM in the morning, may close at 12PM. They have 4 cruiser bikes available for guests. Check out the Rio Grande Trail nearby in the summer.",2
"Good location to Palo Duro Canyon - This is a nice hotel located on the direct road to Palo Duro Canyon. It is a pet friendly hotel. It is a bit dated and the decor is pretty bland, but the room was clean. There is restaurant next door that has great take out food. There is a covered patio behind the hotel, and it was a beautiful... More",1
Nice hotel. Staff is very new - This was a very nice Hampton Inn. Lobby area is very nice. Negatives- Breakfast is very busy. Not enough seating. Food is just OK. Our room did not get cleaned until after 5PM. We just got back from all day wine tasting. Maids did not knock they just walked in.,2
Closed for remodel - From all outside appearance this facility is closed for remodeling as well as restaurants. Great location. Hope it is open on my next visit to NOLA. Lots of eating places in the area. Have to do minimum of 200 characters but not sure what more I can add to IT'S CLOSED!!!!,0
"Cockroach in bed - Old building, the door didnt close properly you could see the light of the hallway through the side of the door, there was a love cockroach in the bed our first night.",0
"Not as good as the usual Hilton Garden Inn - I stay in HGI all the time and usually it is reliably clean with very pleasant staff. Our room was fairly worn and not someplace you would want to walk barefoot. More than that, the staff weren't super helpful - stingy on the tiny shampoo bottles when I asked for more (I was traveling with 3 daughters with a lot of hair), refused to let us have breakfast even though we arrived before 10am (granted it was 9:55am but the full buffet was still sitting there). To top it off, the pool is only open at night on weekdays even though it was a holiday weekend Monday.",0
Me encantaron mis vacaciones pasarlas en ese lugar - Los cuartos muy limpios la limpieza en la alberca eso me gusto mucho todos los dias la limpian y le dedican tiempo a q quede todo bien eso se aprecia,2
Decent for money spent - Wanted a nights sleep and it was non event weekend Asked what time breakfast was Had to make the attendent laugh Got exactly what i expected A parking space A smoking room A bed A bathroom Even a refrigerator Thankyou pike motel !,1
"Disappointment - We had stayed at the Culver Cove years ago and were hoping things hadn't changed. We were disappointed to find the look of the inn has deteriorated. The condo we stayed in was dirty. We had to ask housekeeping to come and clean as soon as we checked into the room. Our TV was a delux 13, the stove and... More",0
Awful experience - I had a terrible experience with this hotel. I did not have towel rack or telephone in my room. Also there was an issue with the cleanliness of the room.,0
"Good for budget stay - Room clean, rate decent. Didn't try breakfast. Beds not so comfortable. Ok if you're looking for a place to sleep and not a vacation spot. We have stayed here several times over the past 10 years and the quality has improved.",1
Excellent location in city centre - Bad: Nothing. Good: Convenient location in the city centre walkable to most attractions,0
"Standard big corporate hotel experience - It's a standard Embassy Suites, just super overpriced. Staff is friendly. Saw a roach at breakfast. And overall, breakfast is pretty basic/tasteless. Good location - shuttles to reagan and pentagon city metro. No shuttles to IAD. Considering there are so many other similarly priced places in the area - no loyalty to return here. Not a very distinguishing experience either way - Standard big corporate hotel experience.",1
Quieter compared to the strip hotels - Bad: Nothing. Good: Quieter compared to the strip hotels,2
The Location was great - Bad: The Additional Charge for stay coverage which was a whopping 300 which was not mentioned at all from the Hotel until I arrived there.... . Good: The Location was great,0
"Not So Accommodating Accommodations - I WANTED to love The King Charles Inn because I LOVE Charleston so much. We visit often. We usually stay at the Doubletree Marketplace because we are being cheap, or for a splurge, at Charleston Place, in my opinion, the best place if you don't mind spending money. It's pointless to spend a lot, cause who lingers in their room... More",0
"Stay somewhere else - This hotel badly needs updating. The first room the faucet didn't work, the room they moved us to you couldn't open the door, the next room had two double beds instead of a king which I had reserved. I was very disappointed in this Comfort Suites! We usually have good luck with Comfort Suites but not this one. Wouldn't stay... More",0
"A value for the money, I would return - The overall building is clean but showing some signs of wear...The front desk staff are very friendly, polite and helpful. Its in a safe area and there is a nice big mall a block down the street. There is a free shuttle that brings you right to the Springfield metro subway station. The breakfast spot next door is not an award winner, but hey it's included so don't complain. The only thing we didn't like is that some families hung out in the halls late at night chit chatting loudly. I guess it was our misfortune that night and the other thing was that the cleaning staff started vacuuming the halls like at 7 am in the morning and it wakes you up...other than that its okay for a short stay.",1
"Terrible - This place is a dump. The rooms are not clean. The beds are smaller than a normal double bed. The sheets and blankets have cigarette burns in them. The mattress in my room had been torn open with the springs exposed. The rooms all have terrible perfume smell. Only a few channels on the TV work, some don't have sound. The ice machine was full of mold. The overall area that the hotel is in a bad place. When the police are constantly outside in the parking lot it's a sign not to stay there.",0
Looks nice but it's in the hood - Had issues with checkin in everyone was backed up there is two seperate hotels across a busy street from one another . Tbe hotel is in the hood . Key didnt work clean up lady was more help than the front desk staff. Get a name brand hotel maybe a few minutes further away from downtown than this place.,0
"Great Stay - Would Recommend! - For starters the hotels is gorgeous and the rooms are super cozy! The staff was great - there was a line when we arrived for check-in but the clerk got everyone through quickly despite a few challenges! The rooms were great, spotless, and it was nice the beds faced the window which I thought was nice. There were tons of... More",2
Due a refund for roach infestation - The check in clerk told us they had a report of bugs in one room. Turns out they are infested with roaches and the staff is aware of the issue.,0
"Disorganized and NOT a 4 star property - The hotel was old but fairly well maintained. I would not call it a 4 star hotel. Our problem had to do with the shuttle pick up after a day of being at Summerfest. We were told that the shuttle would be at the designated pickup area every half hour, so we were there a little before midnight. I decided... More",0
"Review of Wingate At Alphretta, Ga. - This facility need to be renovated badly. Its has a lot of problems with the rooms, and management doesn't seem to do anything when told.",0
Basketball mom - Rooms were good size. Breakfast was good. Didn't appreciate the kids running in the halls all night. I had a sick child and had to call to complain. Also had a strong smell in the hallway of weed. Pool floor needs to be redone. Pieces were floating in the pool.,1
Great family weekend - it was nice went to Grants farm and the zoo and the hotel was swim and had lunch by the pool.,2
"A disguised 4 star hotel - Incredible 2 1/2 star hotel. Things that's really standout in this hotel are cleanliness, space, and the slick modern look. This hotel can easily be a 3 1/2 to 4 star. If your staying near the domain, feel completely comfortable to book this location. I hope this place can keep its high quality and prestige for years to come.",2
Consistently bad service that left us hungry for some decent hospitality - We had high hopes for the Aria - during our Christmas mini-getaway we chose it over several competing hotels due to its promise of a newer hotel with great service and amenities. We arrived at around 11:30 pm and were surprised to find a long winding line at the check in area. The line moved at an excruciatingly slow pace... More,0
"Great - Very comfortable, we enjoyed our stay.",2
"Doors slamming, pool empty - Doors started slamming, a toddler screaming and a little dog yapping at 6:00 on a Sunday morning! The owner got the dog under control, but the doors slamming was a constant problem. (Not only the noise, but the shaking of the walls bed when the doors slammed. Also, our room door rattled when someone else slammed their door.) The... More",1
"Met Our Needs - We had to travel to Johnson City from Ohio due to a death in the family. There was a baseball tournament going on this weekend and all the area hotels were full, including this one. We had booked two adjoining king suites but upon check in were told the best they could do was get us on the same floor.... More",2
"Room billed and no room available - Expedia charged me for the room, but Hotel did not honor the reservation. HJotel sent me to expedia and expedia to hotel TERRIBLE EXPERIENCE with Expedia",0
"Hotel trying their best, but facility is just old - The staff was very nice but the rooms are just old. Had a strange smell to the room and my daughter actually got congested while we were staying there. It may not have had anything to do with the room but you can't help but wonder. The breakfast was nice. Hotel just needs a major renovation. We felt safe in the area.",0
"Good Location. That's the only good thing going for it. - The hotel is crazy outdated with comforters literally dating back to the 1960's (and haven't been washed since). The first room that we checked into had spots of blood on the shower curtain, one wall, and ceiling fan, and a pubic hair perfectly placed on the bathroom towels. I asked the man at the front desk to come with me... More",0
Girl's Weekend - My friends and I stay in TC every year for Girl's Weekend and love that the pool is 24 hours. Highly recommended to anyone that needs a room. Clean with a great breakfast!,2
"Charleston Culture at its finest - Loved this hotel. Charming, comfortable, impeccably clean, I would highly recommend this hotel for anyone staying downtown Charleston.",2
"Good location - My daughter and I stay here on our way to California. Our was nice, our room was clean and very pleasant. The location of the hotel was very close to I-10. However as the night progress and more guest arrived, we could hear footsteps above us as the guest walked around. Also we had a non-smoking room, but we could smell cigarette smoke from our restroom.",1
Good for just passing through - The motel is close to highway I-405 and very close to LAX airport. The surrounding can be very noisy. We stayed one night in the motel because we had an early flight from LAX. It's good for just one night.,1
Good motel for the cost - It wasn't our first time at this motel. We like it because it is in a good centrally located spot and is reasonably priced. They have added a complimentary breakfast room since our last time there. The staff is nice. The facility for the most part is in good shape for its age. The only thing I didn't like was that the mattresses are too soft for my back. When we return to Gatlinburg again we will try to stay there again and hope for a new firmer mattress.,1
"Giant Disappointment - We stayed here for 2 nights, and we chose this hotel based on the reviews we read on hotels.com. Unfortunately, the hotel was not what I expected. It was not clean, and was very run-down and dated. The front desk staff members were not pleasant, and one of them was downright rude. Their free breakfast was definitely a disappointment, as it was lacking in quality. I suppose since it was free, there's not much that I can complain about. The food was tasteless, there wasn't enough on hand for all of the guests (except for the cereal) and the breakfast area was very dirty. I would not stay at this hotel again, nor would I recommend it to anyone else.",0
Disappointed - Bad: Cleanliness of entire place Asked for room with view of harbor and got other side. Not many people there so not sure why. Parking securities. Good: Location People were very pleasant and helpful.,0
"Scary neighborhood! - It was mistake.... The hotel itself was not too bad, but the location was bad. Scary neighborhood! I do not recommend this hotel for family. We didn't want to walk around the hotel in night time, so we stayed in the hotel room.",0
"1 Extremely bad staff lady-on morn of 28dec shift - Overall great stay, rooms are small but cozy ... great fire place near bar to sit and drink wine. Staff was good except this one lady (I may go to extent of calling her border line racist), the reason: we were travelling to Lake Tahoe and asked hotel staff that can we leave our extra luggage at our check out and pick it up once we are back, we were told yes we can but on the day we were leaving she told us they will not, we told her that you guys said you can ... so what has changed to that she did not have any answer. It was a very bad experience and significantly delayed our travel to Lake Tahoe while trying to figure out what to do with extra luggage.",1
"Awesome - Best resort ever experienced - can't wait to go back!!! - Amazing!! From the impeccable service at the front desk, at the pool, on the beach to the luxurious accommodations with breathtaking view, to the incredible fun had by all, including the kids - we couldn't be happier with the memorable weekend. From the first day we met him to the day of our wedding Jonathan Lester, event planner extraordinaire, took... More",2
"Horrible - Horrible, the beds were like bricks and lacked comfort.",0