commit

test.json

@@ -0,0 +1,322 @@
+[
+  {
+    "text": "I don't have an online account, what do I have to do to register?",
+    "label": "create_account"
+  },
+  {
+    "text": "can you tell me if i can regisger two accounts with a single email address?",
+    "label": "create_account"
+  },
+  {
+    "text": "I have no online account, open one, please",
+    "label": "create_account"
+  },
+  {
+    "text": "could you ask an agent how to open an account, please?",
+    "label": "create_account"
+  },
+  {
+    "text": "i want an online account, create one",
+    "label": "create_account"
+  },
+  {
+    "text": "i want an account, i need help opening one",
+    "label": "create_account"
+  },
+  {
+    "text": "tell me if I can register  two online accounts with the same email",
+    "label": "create_account"
+  },
+  {
+    "text": "i want to know if i could create two profiles with the same email address",
+    "label": "create_account"
+  },
+  {
+    "text": "how can I modify the information on my profile?",
+    "label": "edit_account"
+  },
+  {
+    "text": "can u ask an agent how to make changes to my profile?",
+    "label": "edit_account"
+  },
+  {
+    "text": "I want to update the information on my profile",
+    "label": "edit_account"
+  },
+  {
+    "text": "could you ask an agent how I can modify my profile, please?",
+    "label": "edit_account"
+  },
+  {
+    "text": "how to edit the information on my profile",
+    "label": "edit_account"
+  },
+  {
+    "text": "I want to edit my profile",
+    "label": "edit_account"
+  },
+  {
+    "text": "how to update the information on my profile",
+    "label": "edit_account"
+  },
+  {
+    "text": "I want to make changes to the information on my profile",
+    "label": "edit_account"
+  },
+  {
+    "text": "can I close my account?",
+    "label": "delete_account"
+  },
+  {
+    "text": "I don't want my account, can you delete it?",
+    "label": "delete_account"
+  },
+  {
+    "text": "how do i close my online account?",
+    "label": "delete_account"
+  },
+  {
+    "text": "can i delete my account?",
+    "label": "delete_account"
+  },
+  {
+    "text": "ask an agent where to delete my user account",
+    "label": "delete_account"
+  },
+  {
+    "text": "I changed my mind, what can I do to remove myprofile?",
+    "label": "delete_account"
+  },
+  {
+    "text": "i changed my mind and i wanna cancel my account",
+    "label": "delete_account"
+  },
+  {
+    "text": "ask an agent where to cancel my online account",
+    "label": "delete_account"
+  },
+  {
+    "text": "I would like to use my other online account , could you switch them, please?",
+    "label": "switch_account"
+  },
+  {
+    "text": "i want to use my other online account, can u change them?",
+    "label": "switch_account"
+  },
+  {
+    "text": "how do i change to another account?",
+    "label": "switch_account"
+  },
+  {
+    "text": "I want to use my other profile, how can I change them?",
+    "label": "switch_account"
+  },
+  {
+    "text": "I want to use my other user account, change them",
+    "label": "switch_account"
+  },
+  {
+    "text": "i want to use my other user account, switch them",
+    "label": "switch_account"
+  },
+  {
+    "text": "can i change to another user account?",
+    "label": "switch_account"
+  },
+  {
+    "text": "where do i change to another profile?",
+    "label": "switch_account"
+  },
+  {
+    "text": "what can you tell me about getting some bills?",
+    "label": "get_invoice"
+  },
+  {
+    "text": "tell me where I can request a bill",
+    "label": "get_invoice"
+  },
+  {
+    "text": "ask an agent if i can obtain some bills",
+    "label": "get_invoice"
+  },
+  {
+    "text": "I want to obtain a invoice, can hou tell me where I can do it?",
+    "label": "get_invoice"
+  },
+  {
+    "text": "I want to get information baout seeing some bills",
+    "label": "get_invoice"
+  },
+  {
+    "text": "can you tell me how to see an invoice?",
+    "label": "get_invoice"
+  },
+  {
+    "text": "tell me how I can get an invoice",
+    "label": "get_invoice"
+  },
+  {
+    "text": "can you ask an agent if i can get some invoices?",
+    "label": "get_invoice"
+  },
+  {
+    "text": "the game was postponed, help me obtain a reimbursement",
+    "label": "get_refund"
+  },
+  {
+    "text": "the game was postponed, what should I do to obtain a reimbursement?",
+    "label": "get_refund"
+  },
+  {
+    "text": "the concert was postponed, what should I do to request a reimbursement?",
+    "label": "get_refund"
+  },
+  {
+    "text": "ask an agent if i can receive a refund",
+    "label": "get_refund"
+  },
+  {
+    "text": "the event was postponed, what do i have to do to request a reimbursement?",
+    "label": "get_refund"
+  },
+  {
+    "text": "the game was cancelled, how do i get a refund?",
+    "label": "get_refund"
+  },
+  {
+    "text": "the concert was cancelled, what should I do to get a refund?",
+    "label": "get_refund"
+  },
+  {
+    "text": "the game was cancelled, what should i do?",
+    "label": "get_refund"
+  },
+  {
+    "text": "i have an issue making a payment with card and i want to inform of it, please",
+    "label": "payment_issue"
+  },
+  {
+    "text": "I got an error message when I attempted to pay, but my card was charged anyway and I want to notify it",
+    "label": "payment_issue"
+  },
+  {
+    "text": "I want to notify a problem making a payment, can you help me?",
+    "label": "payment_issue"
+  },
+  {
+    "text": "I have an issue paying for my order, what can I do?",
+    "label": "payment_issue"
+  },
+  {
+    "text": "help me inform of issues paying",
+    "label": "payment_issue"
+  },
+  {
+    "text": "I get an error message when I try to make a payment, what do I have to do?",
+    "label": "payment_issue"
+  },
+  {
+    "text": "I have a problem when trying to pay with card, how do I notify it?",
+    "label": "payment_issue"
+  },
+  {
+    "text": "I have an issue making a payment with card, what should I do to inform of it?",
+    "label": "payment_issue"
+  },
+  {
+    "text": "I'm interested in your reimbursement polivy",
+    "label": "check_refund_policy"
+  },
+  {
+    "text": "i wanna see your refund policy, can u help me?",
+    "label": "check_refund_policy"
+  },
+  {
+    "text": "where do I see your money back policy?",
+    "label": "check_refund_policy"
+  },
+  {
+    "text": "show me yoru moneh back policy",
+    "label": "check_refund_policy"
+  },
+  {
+    "text": "I want to check your money back policy, what can I do?",
+    "label": "check_refund_policy"
+  },
+  {
+    "text": "check your refund policy",
+    "label": "check_refund_policy"
+  },
+  {
+    "text": "please, could u ask an agent where to see their money back policy?",
+    "label": "check_refund_policy"
+  },
+  {
+    "text": "I want to see your reimbursement policy",
+    "label": "check_refund_policy"
+  },
+  {
+    "text": "my online account was hacked and I want tyo get it back",
+    "label": "recover_password"
+  },
+  {
+    "text": "I lost my password and I'd like to retrieve  it, please",
+    "label": "recover_password"
+  },
+  {
+    "text": "could u ask an agent how i can reset my password?",
+    "label": "recover_password"
+  },
+  {
+    "text": "my account's been hacked, what do I have to do?",
+    "label": "recover_password"
+  },
+  {
+    "text": "someone stole my password, could you retrieve it?",
+    "label": "recover_password"
+  },
+  {
+    "text": "ym profile's been hacked, reocver it",
+    "label": "recover_password"
+  },
+  {
+    "text": "could you ask an agent if I can retrieve my password, please ?",
+    "label": "recover_password"
+  },
+  {
+    "text": "my online account was hacked and I want to recover it",
+    "label": "recover_password"
+  },
+  {
+    "text": "tell me if my refund was processed",
+    "label": "track_refund"
+  },
+  {
+    "text": "I need help checking the status of my refund",
+    "label": "track_refund"
+  },
+  {
+    "text": "I want to see the status of my refund, can you help me?",
+    "label": "track_refund"
+  },
+  {
+    "text": "I want to know if my refund was processed",
+    "label": "track_refund"
+  },
+  {
+    "text": "I want to view the status of my reimbursement, what should I do?",
+    "label": "track_refund"
+  },
+  {
+    "text": "i want to view the status of my reimbursement, what should i do?",
+    "label": "track_refund"
+  },
+  {
+    "text": "how do I  track my reimbursement?",
+    "label": "track_refund"
+  },
+  {
+    "text": "ask an agent if I can track my refund",
+    "label": "track_refund"
+  }
+]

train.json

@@ -0,0 +1,2002 @@
+[
+  {
+    "text": "can i register?",
+    "label": "create_account"
+  },
+  {
+    "text": "i have no account, what do i have to do?",
+    "label": "create_account"
+  },
+  {
+    "text": "i watn to know if i can register two profiles with the same email address",
+    "label": "create_account"
+  },
+  {
+    "text": "how can I create an online account?",
+    "label": "create_account"
+  },
+  {
+    "text": "please, i want to know if i could create more than one profile with a single email address",
+    "label": "create_account"
+  },
+  {
+    "text": "I've got no profile, how can I create one?",
+    "label": "create_account"
+  },
+  {
+    "text": "i dont have an online account, open one",
+    "label": "create_account"
+  },
+  {
+    "text": "can u ask an agent to open a user account?",
+    "label": "create_account"
+  },
+  {
+    "text": "ive got no profile",
+    "label": "create_account"
+  },
+  {
+    "text": "could u ask an agent where i can open a user account?",
+    "label": "create_account"
+  },
+  {
+    "text": "tell me if I can create more than one online account with a single email",
+    "label": "create_account"
+  },
+  {
+    "text": "can I have more than one online account?",
+    "label": "create_account"
+  },
+  {
+    "text": "I've got no account",
+    "label": "create_account"
+  },
+  {
+    "text": "i want an account, how can i create one?",
+    "label": "create_account"
+  },
+  {
+    "text": "I haven't got a user account, I need help registering",
+    "label": "create_account"
+  },
+  {
+    "text": "tell me if I can create several user accounts with the same email",
+    "label": "create_account"
+  },
+  {
+    "text": "ive got no user account, can u register?",
+    "label": "create_account"
+  },
+  {
+    "text": "tell me if I can register two user accounts with a single email",
+    "label": "create_account"
+  },
+  {
+    "text": "i wanna know if i can create more than one account with a single email  address",
+    "label": "create_account"
+  },
+  {
+    "text": "I need an account, what should I do to create one?",
+    "label": "create_account"
+  },
+  {
+    "text": "i have no user account, what should i do to open one?",
+    "label": "create_account"
+  },
+  {
+    "text": "I haven't got an online account, how do I create one?",
+    "label": "create_account"
+  },
+  {
+    "text": "I have no account and I want to create one",
+    "label": "create_account"
+  },
+  {
+    "text": "can you tell me if I can own several user accounts?",
+    "label": "create_account"
+  },
+  {
+    "text": "can you tell me if I can create more than one account with the same email address?",
+    "label": "create_account"
+  },
+  {
+    "text": "I need a user account, can you create one?",
+    "label": "create_account"
+  },
+  {
+    "text": "I've got no user account, open one",
+    "label": "create_account"
+  },
+  {
+    "text": "I'd like to create an online account, what do I have to do?",
+    "label": "create_account"
+  },
+  {
+    "text": "can I create more than one account with a single email address?",
+    "label": "create_account"
+  },
+  {
+    "text": "I've got no user account, how do I open one?",
+    "label": "create_account"
+  },
+  {
+    "text": "I'd like an online account and I would like to create one, please",
+    "label": "create_account"
+  },
+  {
+    "text": "I want to open a user account, can you help me?",
+    "label": "create_account"
+  },
+  {
+    "text": "i want to know iif i can own more than one account",
+    "label": "create_account"
+  },
+  {
+    "text": "I haven't got an online account, help me create one",
+    "label": "create_account"
+  },
+  {
+    "text": "I've got no account, what can I do to create one?",
+    "label": "create_account"
+  },
+  {
+    "text": "tell me if I can create several accounts with a single email address",
+    "label": "create_account"
+  },
+  {
+    "text": "tell me if Ican register more than one user account with a single email address, please",
+    "label": "create_account"
+  },
+  {
+    "text": "i want a profile, can i create one?",
+    "label": "create_account"
+  },
+  {
+    "text": "I haevn't got a user account, help me register",
+    "label": "create_account"
+  },
+  {
+    "text": "ask an agent how to open an online account",
+    "label": "create_account"
+  },
+  {
+    "text": "I have no user account, can you open one?",
+    "label": "create_account"
+  },
+  {
+    "text": "ask an agent to create an account",
+    "label": "create_account"
+  },
+  {
+    "text": "ask an agent if i can create an online account",
+    "label": "create_account"
+  },
+  {
+    "text": "I want to know if I can register several user accounts with a single email address",
+    "label": "create_account"
+  },
+  {
+    "text": "i wanna know if i can register two profiles with the same email",
+    "label": "create_account"
+  },
+  {
+    "text": "can i create moe than one user account with a single email?",
+    "label": "create_account"
+  },
+  {
+    "text": "can I create two profiles with a single email address?",
+    "label": "create_account"
+  },
+  {
+    "text": "can you tell me if i can own several user accounts?",
+    "label": "create_account"
+  },
+  {
+    "text": "I have no user account, how can I create one?",
+    "label": "create_account"
+  },
+  {
+    "text": "I've got no online account, can I create one?",
+    "label": "create_account"
+  },
+  {
+    "text": "I changed my mind, what should I do to cancel my profile?",
+    "label": "delete_account"
+  },
+  {
+    "text": "i changed my mind, what do i have to do to delete my account?",
+    "label": "delete_account"
+  },
+  {
+    "text": "I odn't want my user account, how do I delete it?",
+    "label": "delete_account"
+  },
+  {
+    "text": "I want to delete my account, where can I do it?",
+    "label": "delete_account"
+  },
+  {
+    "text": "can I remove my onlinr account?",
+    "label": "delete_account"
+  },
+  {
+    "text": "I changed my mind, how can I cancel my user account?",
+    "label": "delete_account"
+  },
+  {
+    "text": "where to delete my profile",
+    "label": "delete_account"
+  },
+  {
+    "text": "I changed my mind, how do I remove my profile?",
+    "label": "delete_account"
+  },
+  {
+    "text": "where do I close my account?",
+    "label": "delete_account"
+  },
+  {
+    "text": "I don't want my user account, how can I delete it?",
+    "label": "delete_account"
+  },
+  {
+    "text": "I changed my  mind and I want to delete my profile",
+    "label": "delete_account"
+  },
+  {
+    "text": "I changed my mind, can I remove my online account?",
+    "label": "delete_account"
+  },
+  {
+    "text": "how do I cancel my profile?",
+    "label": "delete_account"
+  },
+  {
+    "text": "I want to remove myh account",
+    "label": "delete_account"
+  },
+  {
+    "text": "i dont want my online account, help me delete it",
+    "label": "delete_account"
+  },
+  {
+    "text": "I don't want my profile, how can I close it?",
+    "label": "delete_account"
+  },
+  {
+    "text": "please, could you ask an agent how to cancel my online account?",
+    "label": "delete_account"
+  },
+  {
+    "text": "I don't want my online account, whqt can I do to close it?",
+    "label": "delete_account"
+  },
+  {
+    "text": "could you ask an agent if I could close my online account, please?",
+    "label": "delete_account"
+  },
+  {
+    "text": "ask an agent how i can remove my account, please",
+    "label": "delete_account"
+  },
+  {
+    "text": "I changed my mind, how can I cancel my account?",
+    "label": "delete_account"
+  },
+  {
+    "text": "I don't want my account, what should I do to close it?",
+    "label": "delete_account"
+  },
+  {
+    "text": "I don't want my cacount, how do  I close it?",
+    "label": "delete_account"
+  },
+  {
+    "text": "where can I close my user account?",
+    "label": "delete_account"
+  },
+  {
+    "text": "i changed my mind and i want to cancel my user account",
+    "label": "delete_account"
+  },
+  {
+    "text": "I need help canceling my user account",
+    "label": "delete_account"
+  },
+  {
+    "text": "I want to delete my user account, how can I do it?",
+    "label": "delete_account"
+  },
+  {
+    "text": "help me cancel my account",
+    "label": "delete_account"
+  },
+  {
+    "text": "I changed my mind, how do I close my profile?",
+    "label": "delete_account"
+  },
+  {
+    "text": "I don't awnt my account, cancel it",
+    "label": "delete_account"
+  },
+  {
+    "text": "ask an agent where i can cancel my account",
+    "label": "delete_account"
+  },
+  {
+    "text": "can u ask an agent if i can delete my online account, please?",
+    "label": "delete_account"
+  },
+  {
+    "text": "could u ask an agent where i can close my profile, please?",
+    "label": "delete_account"
+  },
+  {
+    "text": "I changed my mind, can you delete my account?",
+    "label": "delete_account"
+  },
+  {
+    "text": "I want to close my profile, how can I do it?",
+    "label": "delete_account"
+  },
+  {
+    "text": "I want to cancel my user account",
+    "label": "delete_account"
+  },
+  {
+    "text": "i dont want my user account, what do i have to do to remove it?",
+    "label": "delete_account"
+  },
+  {
+    "text": "I don't want my profile and I want to remove it",
+    "label": "delete_account"
+  },
+  {
+    "text": "how do I delete my online account?",
+    "label": "delete_account"
+  },
+  {
+    "text": "I changed my mind, I need help removing my account, please",
+    "label": "delete_account"
+  },
+  {
+    "text": "I changed my mind, how do I cancel my account?",
+    "label": "delete_account"
+  },
+  {
+    "text": "i dont want my account, what can i do to remove it?",
+    "label": "delete_account"
+  },
+  {
+    "text": "ask an agent how to close my account",
+    "label": "delete_account"
+  },
+  {
+    "text": "I changed my mind, what should I do to close my account?",
+    "label": "delete_account"
+  },
+  {
+    "text": "I changed my mind and I want to remove myonoine account",
+    "label": "delete_account"
+  },
+  {
+    "text": "I changed my mind, can I delete my user account?",
+    "label": "delete_account"
+  },
+  {
+    "text": "ask an agent where i can delete my online account",
+    "label": "delete_account"
+  },
+  {
+    "text": "i wanna cancel my profile",
+    "label": "delete_account"
+  },
+  {
+    "text": "I changed my mind, can you close my profile?",
+    "label": "delete_account"
+  },
+  {
+    "text": "I don't want my account, help me delete it",
+    "label": "delete_account"
+  },
+  {
+    "text": "I want to change my profile, how can I do it?",
+    "label": "edit_account"
+  },
+  {
+    "text": "I need help making changes to my profile",
+    "label": "edit_account"
+  },
+  {
+    "text": "can I make changes to my profile?",
+    "label": "edit_account"
+  },
+  {
+    "text": "how do i edit the information on my profile?",
+    "label": "edit_account"
+  },
+  {
+    "text": "help me modify my profile",
+    "label": "edit_account"
+  },
+  {
+    "text": "how to make changes to my profile",
+    "label": "edit_account"
+  },
+  {
+    "text": "help me make changes to the information on my profile",
+    "label": "edit_account"
+  },
+  {
+    "text": "could u ask an agent how to update the information on my profile?",
+    "label": "edit_account"
+  },
+  {
+    "text": "I need help changing my profile",
+    "label": "edit_account"
+  },
+  {
+    "text": "help me modify the information on my profile",
+    "label": "edit_account"
+  },
+  {
+    "text": "how to change my profile",
+    "label": "edit_account"
+  },
+  {
+    "text": "how do I modify the information on myprofile?",
+    "label": "edit_account"
+  },
+  {
+    "text": "help me update my profile",
+    "label": "edit_account"
+  },
+  {
+    "text": "can I modify the information on my profile?",
+    "label": "edit_account"
+  },
+  {
+    "text": "how can I change the information on my profile?",
+    "label": "edit_account"
+  },
+  {
+    "text": "how do I make changes to the information on my profile?",
+    "label": "edit_account"
+  },
+  {
+    "text": "ask an agnet how i could update my profile",
+    "label": "edit_account"
+  },
+  {
+    "text": "I want to make changes to my profile, how can I do it?",
+    "label": "edit_account"
+  },
+  {
+    "text": "can u ask an agent if i csn make changes to the information on my profile?",
+    "label": "edit_account"
+  },
+  {
+    "text": "I need help  editing the information on my profile",
+    "label": "edit_account"
+  },
+  {
+    "text": "I need help changing the information on my profile",
+    "label": "edit_account"
+  },
+  {
+    "text": "help me edit the information on my profile",
+    "label": "edit_account"
+  },
+  {
+    "text": "I need help updating the information on my profile",
+    "label": "edit_account"
+  },
+  {
+    "text": "can u ask an agent how to modify my profile?",
+    "label": "edit_account"
+  },
+  {
+    "text": "i wanna change the information on my profile",
+    "label": "edit_account"
+  },
+  {
+    "text": "how to change the information on my profile",
+    "label": "edit_account"
+  },
+  {
+    "text": "please, could you ask an agent how to modify the information on my profile?",
+    "label": "edit_account"
+  },
+  {
+    "text": "can I modify my profile?",
+    "label": "edit_account"
+  },
+  {
+    "text": "can Iedit my profile?",
+    "label": "edit_account"
+  },
+  {
+    "text": "i wanna update the information on my profile",
+    "label": "edit_account"
+  },
+  {
+    "text": "could u ask an agent if i could update my profile, pleaes?",
+    "label": "edit_account"
+  },
+  {
+    "text": "i wantr to modify my profile",
+    "label": "edit_account"
+  },
+  {
+    "text": "please, can u ask an agent how to change the information on my profile?",
+    "label": "edit_account"
+  },
+  {
+    "text": "i need help making changes to the information on my profile",
+    "label": "edit_account"
+  },
+  {
+    "text": "can you ask an agent hw I could edit the information on my profile?",
+    "label": "edit_account"
+  },
+  {
+    "text": "can u ask an agent to edit my profile?",
+    "label": "edit_account"
+  },
+  {
+    "text": "how can I edit my profile?",
+    "label": "edit_account"
+  },
+  {
+    "text": "ask an agent how to modify my profile",
+    "label": "edit_account"
+  },
+  {
+    "text": "how do I change my profilr?",
+    "label": "edit_account"
+  },
+  {
+    "text": "I want to change the information on my profile",
+    "label": "edit_account"
+  },
+  {
+    "text": "can u ask an agent to make changes to my profile, please?",
+    "label": "edit_account"
+  },
+  {
+    "text": "how can I modify my profile?",
+    "label": "edit_account"
+  },
+  {
+    "text": "can i update the information on my profile?",
+    "label": "edit_account"
+  },
+  {
+    "text": "how do I update the information on my profile?",
+    "label": "edit_account"
+  },
+  {
+    "text": "i wanna make changes to the information on my profile",
+    "label": "edit_account"
+  },
+  {
+    "text": "how to make changes to the information on my profile",
+    "label": "edit_account"
+  },
+  {
+    "text": "could you ask an agent if I can update the information on my profile?",
+    "label": "edit_account"
+  },
+  {
+    "text": "how can i update my profile?",
+    "label": "edit_account"
+  },
+  {
+    "text": "ask an agent how i can update the information on my profile",
+    "label": "edit_account"
+  },
+  {
+    "text": "how can I update the information on my profile?",
+    "label": "edit_account"
+  },
+  {
+    "text": "could u ask an agent if i could retrieve my password?",
+    "label": "recover_password"
+  },
+  {
+    "text": "my online account was hacked, how do I recover it?",
+    "label": "recover_password"
+  },
+  {
+    "text": "my account was hacked, can u recover it?",
+    "label": "recover_password"
+  },
+  {
+    "text": "I can't remember my password, help me retrieve it",
+    "label": "recover_password"
+  },
+  {
+    "text": "I can't remember my password, help me reset it",
+    "label": "recover_password"
+  },
+  {
+    "text": "my online account was hacked, can you recover it?",
+    "label": "recover_password"
+  },
+  {
+    "text": "I can't remember my account password, how do I reset it?",
+    "label": "recover_password"
+  },
+  {
+    "text": "I can't remember my account password, how do I recover it?",
+    "label": "recover_password"
+  },
+  {
+    "text": "I can't remember my account password, help me retrieve it",
+    "label": "recover_password"
+  },
+  {
+    "text": "I forgot my account password, what should I do to reset it?",
+    "label": "recover_password"
+  },
+  {
+    "text": "my online account's been hacked, what do i have to do to recover it?",
+    "label": "recover_password"
+  },
+  {
+    "text": "I can't remember my account password, can I recover it?",
+    "label": "recover_password"
+  },
+  {
+    "text": "someone stole my account password, how do I recover it?",
+    "label": "recover_password"
+  },
+  {
+    "text": "I lost my password, what should I do to recover it?",
+    "label": "recover_password"
+  },
+  {
+    "text": "my user account's been hacked, what do I have to do to get it back?",
+    "label": "recover_password"
+  },
+  {
+    "text": "my profile was hacked and I want to get it back",
+    "label": "recover_password"
+  },
+  {
+    "text": "I lost my account password, I need help resetting it",
+    "label": "recover_password"
+  },
+  {
+    "text": "my user account's been hacked, can u help me?",
+    "label": "recover_password"
+  },
+  {
+    "text": "i wanna recover my password, how can i do it?",
+    "label": "recover_password"
+  },
+  {
+    "text": "my account was hacked, how do I recover it?",
+    "label": "recover_password"
+  },
+  {
+    "text": "i wanna retrieve my account password, what can i do?",
+    "label": "recover_password"
+  },
+  {
+    "text": "I lost my password, what do I have to do?",
+    "label": "recover_password"
+  },
+  {
+    "text": "I forgot my account password, what can I do?",
+    "label": "recover_password"
+  },
+  {
+    "text": "I want to recover my account password, what should I do?",
+    "label": "recover_password"
+  },
+  {
+    "text": "how do i reset my account passwodr?",
+    "label": "recover_password"
+  },
+  {
+    "text": "I can't remember my account password, can you help me?",
+    "label": "recover_password"
+  },
+  {
+    "text": "I can't remember my accountpassword, recover it",
+    "label": "recover_password"
+  },
+  {
+    "text": "my online account's been hacked, i need help getting it back",
+    "label": "recover_password"
+  },
+  {
+    "text": "I want to recover my account password, can you help me?",
+    "label": "recover_password"
+  },
+  {
+    "text": "my online account's been hacked, how can I get it back?",
+    "label": "recover_password"
+  },
+  {
+    "text": "I forgot my account password, how can I retrieve it?",
+    "label": "recover_password"
+  },
+  {
+    "text": "my profile was hacked , how can i recover it?",
+    "label": "recover_password"
+  },
+  {
+    "text": "my account was hacked, get it back",
+    "label": "recover_password"
+  },
+  {
+    "text": "my profile's been hacked",
+    "label": "recover_password"
+  },
+  {
+    "text": "my online account's been hacked, can I recover it?",
+    "label": "recover_password"
+  },
+  {
+    "text": "my profile's been hacked, how do I recover it?",
+    "label": "recover_password"
+  },
+  {
+    "text": "someone stole my password , can you reset it?",
+    "label": "recover_password"
+  },
+  {
+    "text": "someone stole my password, can I retrieve it ?",
+    "label": "recover_password"
+  },
+  {
+    "text": "i wanna reset my account password, how can i do it?",
+    "label": "recover_password"
+  },
+  {
+    "text": "i want to retrieve my password, what should i do?",
+    "label": "recover_password"
+  },
+  {
+    "text": "I'd like to recover my account password, how can I do it?",
+    "label": "recover_password"
+  },
+  {
+    "text": "my user account's been hacked, what d I have to do?",
+    "label": "recover_password"
+  },
+  {
+    "text": "I lost my account password and I want to reset it",
+    "label": "recover_password"
+  },
+  {
+    "text": "my account was hacked and i want to recover it",
+    "label": "recover_password"
+  },
+  {
+    "text": "I want to retrieve my account password, what should I do?",
+    "label": "recover_password"
+  },
+  {
+    "text": "I can't remember my account password, what do I have to do?",
+    "label": "recover_password"
+  },
+  {
+    "text": "i forgot my account password, i need help retrieving it",
+    "label": "recover_password"
+  },
+  {
+    "text": "my account was hacked, how do I get it back?",
+    "label": "recover_password"
+  },
+  {
+    "text": "someone stole my account password, what do i have to do?",
+    "label": "recover_password"
+  },
+  {
+    "text": "my profile's been hacked, what do I have to do to recover it?",
+    "label": "recover_password"
+  },
+  {
+    "text": "can yoy tell me about the status of my reimbursement?",
+    "label": "track_refund"
+  },
+  {
+    "text": "tell me if my reimbursement was processed",
+    "label": "track_refund"
+  },
+  {
+    "text": "I want to view the status of my refund, what can I do?",
+    "label": "track_refund"
+  },
+  {
+    "text": "where do I track my refund?",
+    "label": "track_refund"
+  },
+  {
+    "text": "could u ask an agent if i can view the status of my refund?",
+    "label": "track_refund"
+  },
+  {
+    "text": "how do I check the status of my refund?",
+    "label": "track_refund"
+  },
+  {
+    "text": "how do I see the status of my reimbursement?",
+    "label": "track_refund"
+  },
+  {
+    "text": "how can i check the status of my reimbursement?",
+    "label": "track_refund"
+  },
+  {
+    "text": "where do i check the status of my refund?",
+    "label": "track_refund"
+  },
+  {
+    "text": "I want to check the status of my refund",
+    "label": "track_refund"
+  },
+  {
+    "text": "i wanna know the status of my reimbursement, i need help tracking it",
+    "label": "track_refund"
+  },
+  {
+    "text": "I want to know the status of my refund, canI track it?",
+    "label": "track_refund"
+  },
+  {
+    "text": "i wanna know the status of my reimbursement",
+    "label": "track_refund"
+  },
+  {
+    "text": "I want to see the status of my reimbursement, what should I do?",
+    "label": "track_refund"
+  },
+  {
+    "text": "how could I view the status of my refund?",
+    "label": "track_refund"
+  },
+  {
+    "text": "show me the status of my reimbursement",
+    "label": "track_refund"
+  },
+  {
+    "text": "I want to know the status of my reimbursement, what do I have to do?",
+    "label": "track_refund"
+  },
+  {
+    "text": "I want to know the status of my refund, how can I track it?",
+    "label": "track_refund"
+  },
+  {
+    "text": "I need help tracking my reimbursement",
+    "label": "track_refund"
+  },
+  {
+    "text": "I need help seeing the status of my refund",
+    "label": "track_refund"
+  },
+  {
+    "text": "ask an agent how i can check the status of my refund",
+    "label": "track_refund"
+  },
+  {
+    "text": "how to track my refund",
+    "label": "track_refund"
+  },
+  {
+    "text": "I want to know the status of my refund, can you help me?",
+    "label": "track_refund"
+  },
+  {
+    "text": "please, could u ask an agent if i can view the status of my reimbursement?",
+    "label": "track_refund"
+  },
+  {
+    "text": "i wanna track my reimbursement, what do i have to do?",
+    "label": "track_refund"
+  },
+  {
+    "text": "where can i check the status of my reimbursement?",
+    "label": "track_refund"
+  },
+  {
+    "text": "i wanna see the status of my refund, what can i do?",
+    "label": "track_refund"
+  },
+  {
+    "text": "I want to check the status of my refund, can you help me ?",
+    "label": "track_refund"
+  },
+  {
+    "text": "i wanna view the status of my refund , what can i do?",
+    "label": "track_refund"
+  },
+  {
+    "text": "please, can u ask an agent where to view the status of my eefund?",
+    "label": "track_refund"
+  },
+  {
+    "text": "I want to track my reimbursement, what do I have to do?",
+    "label": "track_refund"
+  },
+  {
+    "text": "I want to track my refund, what can I do?",
+    "label": "track_refund"
+  },
+  {
+    "text": "I want to see the status of my reimbursement, can you help me?",
+    "label": "track_refund"
+  },
+  {
+    "text": "can u ask an agent about the status of my refund?",
+    "label": "track_refund"
+  },
+  {
+    "text": "where to see the status of my reimbursement",
+    "label": "track_refund"
+  },
+  {
+    "text": "i want to view the status of my refund, what should i do?",
+    "label": "track_refund"
+  },
+  {
+    "text": "check the status of my refund",
+    "label": "track_refund"
+  },
+  {
+    "text": "how acn i see the status of my reimbursement?",
+    "label": "track_refund"
+  },
+  {
+    "text": "information about the status of my refund",
+    "label": "track_refund"
+  },
+  {
+    "text": "how can i track my reimbursement?",
+    "label": "track_refund"
+  },
+  {
+    "text": "please, ask an agent to give me information about the status of my refund",
+    "label": "track_refund"
+  },
+  {
+    "text": "I'd like to view the status of my  reimbursement, can you help me ?",
+    "label": "track_refund"
+  },
+  {
+    "text": "i want to know the status of my reimbursement, how do i track it?",
+    "label": "track_refund"
+  },
+  {
+    "text": "help me see the status of my refund",
+    "label": "track_refund"
+  },
+  {
+    "text": "can you check the status of my refund?",
+    "label": "track_refund"
+  },
+  {
+    "text": "could you ask an agent how to see the status of my refund, please?",
+    "label": "track_refund"
+  },
+  {
+    "text": "i wanna know the status of my refund, how do i track it?",
+    "label": "track_refund"
+  },
+  {
+    "text": "ask an agent to find inormation about the status of my refund",
+    "label": "track_refund"
+  },
+  {
+    "text": "I want to know the status of my reimbursement, track it",
+    "label": "track_refund"
+  },
+  {
+    "text": "can u ask an agent if i could see the status of my refund, please?",
+    "label": "track_refund"
+  },
+  {
+    "text": "I want to check your reimbursement policy, what can I do?",
+    "label": "check_refund_policy"
+  },
+  {
+    "text": "cam u ask an agent if i can see their money back guarantee?",
+    "label": "check_refund_policy"
+  },
+  {
+    "text": "I want to check your refund policy",
+    "label": "check_refund_policy"
+  },
+  {
+    "text": "I want to view  your refund policy, can you help me ?",
+    "label": "check_refund_policy"
+  },
+  {
+    "text": "how to view your money bqck policy",
+    "label": "check_refund_policy"
+  },
+  {
+    "text": "i wanna view your money back policy",
+    "label": "check_refund_policy"
+  },
+  {
+    "text": "I need information about your money back policy",
+    "label": "check_refund_policy"
+  },
+  {
+    "text": "how to see your refund policy",
+    "label": "check_refund_policy"
+  },
+  {
+    "text": "where do i see your money back policy?",
+    "label": "check_refund_policy"
+  },
+  {
+    "text": "can I check your refund policy?",
+    "label": "check_refund_policy"
+  },
+  {
+    "text": "I'm interested in your money back guarantee, tell me about it",
+    "label": "check_refund_policy"
+  },
+  {
+    "text": "I want to view your refund policy , what do I have to do?",
+    "label": "check_refund_policy"
+  },
+  {
+    "text": "I want to see your money back policy, what can I do?",
+    "label": "check_refund_policy"
+  },
+  {
+    "text": "im interested in their money back guarantee, ask an agent about it",
+    "label": "check_refund_policy"
+  },
+  {
+    "text": "I want to view your refund policy",
+    "label": "check_refund_policy"
+  },
+  {
+    "text": "how long does it take to get a refund?",
+    "label": "check_refund_policy"
+  },
+  {
+    "text": "where do I view your refund policy?",
+    "label": "check_refund_policy"
+  },
+  {
+    "text": "how do I check your money back policy?",
+    "label": "check_refund_policy"
+  },
+  {
+    "text": "i want to see your money back policy, can u help me?",
+    "label": "check_refund_policy"
+  },
+  {
+    "text": "I'm interested in your money back policy and I need informtaion abuot it",
+    "label": "check_refund_policy"
+  },
+  {
+    "text": "I want information about your money back policy",
+    "label": "check_refund_policy"
+  },
+  {
+    "text": "please, ask an agent where i  could see their money back policy",
+    "label": "check_refund_policy"
+  },
+  {
+    "text": "can you show me information about your money bck guarantee?",
+    "label": "check_refund_policy"
+  },
+  {
+    "text": "I don't know anything about your money back policy",
+    "label": "check_refund_policy"
+  },
+  {
+    "text": "do I get a full refund if I cancel my tickets?",
+    "label": "check_refund_policy"
+  },
+  {
+    "text": "help me view your refund policy",
+    "label": "check_refund_policy"
+  },
+  {
+    "text": "I want to see your money back guarantee",
+    "label": "check_refund_policy"
+  },
+  {
+    "text": "information about your money back guarantee",
+    "label": "check_refund_policy"
+  },
+  {
+    "text": "i wanna check your refund policy, can u help me?",
+    "label": "check_refund_policy"
+  },
+  {
+    "text": "I want to know if I get a full refund in case I cancel my ticket",
+    "label": "check_refund_policy"
+  },
+  {
+    "text": "I don't know anything about your reimbursement policy and I want to know about it",
+    "label": "check_refund_policy"
+  },
+  {
+    "text": "i want to view your money back policy, can u help me, please?",
+    "label": "check_refund_policy"
+  },
+  {
+    "text": "I'm interested in your money back policy and I want information about it",
+    "label": "check_refund_policy"
+  },
+  {
+    "text": "i want to check your money back policy",
+    "label": "check_refund_policy"
+  },
+  {
+    "text": "what's your refund policy?",
+    "label": "check_refund_policy"
+  },
+  {
+    "text": "help me see your money back policy",
+    "label": "check_refund_policy"
+  },
+  {
+    "text": "how to check your money back guarantee",
+    "label": "check_refund_policy"
+  },
+  {
+    "text": "how do I check your reimbursement policy?",
+    "label": "check_refund_policy"
+  },
+  {
+    "text": "show me your refund policy",
+    "label": "check_refund_policy"
+  },
+  {
+    "text": "i wanna see your refund policy, whar do i have to do?",
+    "label": "check_refund_policy"
+  },
+  {
+    "text": "I don't know anything about your money back policy, tell me about it",
+    "label": "check_refund_policy"
+  },
+  {
+    "text": "I want to check your reimbursement policy",
+    "label": "check_refund_policy"
+  },
+  {
+    "text": "I'm interested in your money back policy, can you tell me about it?",
+    "label": "check_refund_policy"
+  },
+  {
+    "text": "i want to view your reimbursement policy, what should i do?",
+    "label": "check_refund_policy"
+  },
+  {
+    "text": "I'm  interested in your refund policy and I wantinformation about it",
+    "label": "check_refund_policy"
+  },
+  {
+    "text": "can I view your money back policy?",
+    "label": "check_refund_policy"
+  },
+  {
+    "text": "I want to see your refund policy, what do I have to do ?",
+    "label": "check_refund_policy"
+  },
+  {
+    "text": "I don't know anything about your money back guarantee, tell me about it",
+    "label": "check_refund_policy"
+  },
+  {
+    "text": "I want to view your money back guarantee",
+    "label": "check_refund_policy"
+  },
+  {
+    "text": "can you show me your refund policy?",
+    "label": "check_refund_policy"
+  },
+  {
+    "text": "I weant to use my other  account, switch them",
+    "label": "switch_account"
+  },
+  {
+    "text": "ask an agent if i can change to another user account",
+    "label": "switch_account"
+  },
+  {
+    "text": "where to change to another profile",
+    "label": "switch_account"
+  },
+  {
+    "text": "can u ask an agent if i could switch to aqnother account, please?",
+    "label": "switch_account"
+  },
+  {
+    "text": "i wanna use my other profile, i need help changing them",
+    "label": "switch_account"
+  },
+  {
+    "text": "I need help changing to another user account",
+    "label": "switch_account"
+  },
+  {
+    "text": "i want to use my other online account, how do i switch them?",
+    "label": "switch_account"
+  },
+  {
+    "text": "where to change to another online account",
+    "label": "switch_account"
+  },
+  {
+    "text": "i wanna change to another cacount",
+    "label": "switch_account"
+  },
+  {
+    "text": "ask an agent if i can change to another online account",
+    "label": "switch_account"
+  },
+  {
+    "text": "i want to use my other user account, help me change them",
+    "label": "switch_account"
+  },
+  {
+    "text": "I want to use my other online account, can I change them?",
+    "label": "switch_account"
+  },
+  {
+    "text": "i want to use my other profile, can u change them?",
+    "label": "switch_account"
+  },
+  {
+    "text": "I want to switch to another account",
+    "label": "switch_account"
+  },
+  {
+    "text": "how to change to another rpofile",
+    "label": "switch_account"
+  },
+  {
+    "text": "I want to use my other user account, can I switch them?",
+    "label": "switch_account"
+  },
+  {
+    "text": "I want to use my other user account, how can I switch them?",
+    "label": "switch_account"
+  },
+  {
+    "text": "where to switch to another account",
+    "label": "switch_account"
+  },
+  {
+    "text": "ask an agent to change to another profile",
+    "label": "switch_account"
+  },
+  {
+    "text": "I would like to use my other profile, can you change them, please?",
+    "label": "switch_account"
+  },
+  {
+    "text": "can u ask an agent how to change to another profile?",
+    "label": "switch_account"
+  },
+  {
+    "text": "iwant to use my other account, can u change them?",
+    "label": "switch_account"
+  },
+  {
+    "text": "where can I switch to another account?",
+    "label": "switch_account"
+  },
+  {
+    "text": "where do I switch to another user account?",
+    "label": "switch_account"
+  },
+  {
+    "text": "I want to use my other profile, what do I have to do to change them?",
+    "label": "switch_account"
+  },
+  {
+    "text": "i wanna use my other account, what do i have to do to switch them?",
+    "label": "switch_account"
+  },
+  {
+    "text": "I want to use my other online account, can you change them?",
+    "label": "switch_account"
+  },
+  {
+    "text": "can I switch to another user account?",
+    "label": "switch_account"
+  },
+  {
+    "text": "I want to switch to another user account",
+    "label": "switch_account"
+  },
+  {
+    "text": "where can I change to another profile?",
+    "label": "switch_account"
+  },
+  {
+    "text": "I want to use my other account, what do I have to do to change them?",
+    "label": "switch_account"
+  },
+  {
+    "text": "where can I change yo anothyer account?",
+    "label": "switch_account"
+  },
+  {
+    "text": "I would like to use my other profile, what should I do to switch them?",
+    "label": "switch_account"
+  },
+  {
+    "text": "can u ask an agent how to switch to another profile?",
+    "label": "switch_account"
+  },
+  {
+    "text": "I want to use my other account, what can I do to switch them?",
+    "label": "switch_account"
+  },
+  {
+    "text": "I want to use my other user account, what can I do to change them?",
+    "label": "switch_account"
+  },
+  {
+    "text": "I want to use my other online account, help me switch them",
+    "label": "switch_account"
+  },
+  {
+    "text": "I want to use my other user account, can I change them?",
+    "label": "switch_account"
+  },
+  {
+    "text": "ask an agent how I could change to another user account, please",
+    "label": "switch_account"
+  },
+  {
+    "text": "I want to use my other profile, can you change them?",
+    "label": "switch_account"
+  },
+  {
+    "text": "I want to use my other account, change them",
+    "label": "switch_account"
+  },
+  {
+    "text": "how can I switch to another account?",
+    "label": "switch_account"
+  },
+  {
+    "text": "can I change to another online account?",
+    "label": "switch_account"
+  },
+  {
+    "text": "i wanna use my other online account, how do i switch them?",
+    "label": "switch_account"
+  },
+  {
+    "text": "I want to use my other online account",
+    "label": "switch_account"
+  },
+  {
+    "text": "I want to use my other online account, how do I change them?",
+    "label": "switch_account"
+  },
+  {
+    "text": "ask an agent if I could change to another account, please",
+    "label": "switch_account"
+  },
+  {
+    "text": "I want to use my other online account, what can I do to switch them?",
+    "label": "switch_account"
+  },
+  {
+    "text": "how do i switch to another online account?",
+    "label": "switch_account"
+  },
+  {
+    "text": "I need help changing to another profile",
+    "label": "switch_account"
+  },
+  {
+    "text": "I have a problem when trying to pay for my online order, notify it",
+    "label": "payment_issue"
+  },
+  {
+    "text": "could you ask an agent where I can report issues making a payment, please?",
+    "label": "payment_issue"
+  },
+  {
+    "text": "ask an agent how i can inform of problems paying",
+    "label": "payment_issue"
+  },
+  {
+    "text": "where do I notify problems paying?",
+    "label": "payment_issue"
+  },
+  {
+    "text": "I get an error message when I try to pay with card",
+    "label": "payment_issue"
+  },
+  {
+    "text": "I want to notify an issue making a apyment, can you help me?",
+    "label": "payment_issue"
+  },
+  {
+    "text": "I get an error message when I attempt to pay for my order",
+    "label": "payment_issue"
+  },
+  {
+    "text": "a error pops when I try to pay for my online order, what should I do?",
+    "label": "payment_issue"
+  },
+  {
+    "text": "how to inform of issues with my payment",
+    "label": "payment_issue"
+  },
+  {
+    "text": "I have a problem making a payment with card, can I notify it?",
+    "label": "payment_issue"
+  },
+  {
+    "text": "I want to solve a problem making a payment",
+    "label": "payment_issue"
+  },
+  {
+    "text": "I get an error message when I attempt to pay for my order, what should I do?",
+    "label": "payment_issue"
+  },
+  {
+    "text": "I need help informing of a payment issue",
+    "label": "payment_issue"
+  },
+  {
+    "text": "I have an issue when trying to pay and I want to report it",
+    "label": "payment_issue"
+  },
+  {
+    "text": "can u ask an agent where to notify a problem paying?",
+    "label": "payment_issue"
+  },
+  {
+    "text": "please, can u ask an agent how to solve payment issues?",
+    "label": "payment_issue"
+  },
+  {
+    "text": "I got an error when I attempted to pay, but I was charged anyway, I need help notifying it",
+    "label": "payment_issue"
+  },
+  {
+    "text": "ask an agent to solve a problem making a payment, please",
+    "label": "payment_issue"
+  },
+  {
+    "text": "I need help notifying anb issue makinga payment",
+    "label": "payment_issue"
+  },
+  {
+    "text": "I got an error when I tried to pay, but I was charged anyway, report it",
+    "label": "payment_issue"
+  },
+  {
+    "text": "how can I solve issues paying?",
+    "label": "payment_issue"
+  },
+  {
+    "text": "i have an issue making a payment with card, can u inform of it?",
+    "label": "payment_issue"
+  },
+  {
+    "text": "can u ask an agent where i can report issues paying?",
+    "label": "payment_issue"
+  },
+  {
+    "text": "I got an error when I tried to make an payment, but my card was charged anyway, what should I do to report it?",
+    "label": "payment_issue"
+  },
+  {
+    "text": "I have an issue when triyng to make a payment, I need help notifying it",
+    "label": "payment_issue"
+  },
+  {
+    "text": "i got an error when i attempted to pay, but my card was charged anyway, how do i inform of it?",
+    "label": "payment_issue"
+  },
+  {
+    "text": "I have a problem when trying to pay for my online order, how do I report it?",
+    "label": "payment_issue"
+  },
+  {
+    "text": "I getan error message when I attempt to pay for my order, can you help me?",
+    "label": "payment_issue"
+  },
+  {
+    "text": "I got an error message when I attemnpted to pay, but I was charged anyway, how can I notify it?",
+    "label": "payment_issue"
+  },
+  {
+    "text": "i have a problem when trying to pay with card, help me report it",
+    "label": "payment_issue"
+  },
+  {
+    "text": "i have an issue paying for my online order, can u inform of it, please?",
+    "label": "payment_issue"
+  },
+  {
+    "text": "an error message pops when i attempt to make a payment with card",
+    "label": "payment_issue"
+  },
+  {
+    "text": "how do I inform of problems paying?",
+    "label": "payment_issue"
+  },
+  {
+    "text": "I have an issue making a payment and I want to notify it",
+    "label": "payment_issue"
+  },
+  {
+    "text": "I have an issue when trying to pay for my online order, how can I notify it?",
+    "label": "payment_issue"
+  },
+  {
+    "text": "I hav a problem paying with card and I want to notify it",
+    "label": "payment_issue"
+  },
+  {
+    "text": "i want to solve a problem making a payment , what should i do?",
+    "label": "payment_issue"
+  },
+  {
+    "text": "please, ask an agent where i can notify an issue with my payment",
+    "label": "payment_issue"
+  },
+  {
+    "text": "i got an error when i tried to pay, but i was charged anyway, what can i do?",
+    "label": "payment_issue"
+  },
+  {
+    "text": "i got an error when i attempted to make a payment, but my card was charged anyway",
+    "label": "payment_issue"
+  },
+  {
+    "text": "I got an error message when I tried to pay, but I was charged anyway, what do I have to do to inform of it?",
+    "label": "payment_issue"
+  },
+  {
+    "text": "an error pops when I try to make a payment for my online order, can you help me?",
+    "label": "payment_issue"
+  },
+  {
+    "text": "please, can  u ask an agent how i could inform of a problem paying?",
+    "label": "payment_issue"
+  },
+  {
+    "text": "I got an error when I tried to pay, but I was charged anyway, how can I inform of it?",
+    "label": "payment_issue"
+  },
+  {
+    "text": "can i inform of issues making a payment?",
+    "label": "payment_issue"
+  },
+  {
+    "text": "I got an error message when I tried to pay, but my card was charged anyway, what can I do to notify it?",
+    "label": "payment_issue"
+  },
+  {
+    "text": "i wanna inform of problems paying",
+    "label": "payment_issue"
+  },
+  {
+    "text": "ask an agent where I could inform of payment problems, please",
+    "label": "payment_issue"
+  },
+  {
+    "text": "I get a error message when I attempt to make a payment for my online order",
+    "label": "payment_issue"
+  },
+  {
+    "text": "I have an issue paying for my online order, what can I do?",
+    "label": "payment_issue"
+  },
+  {
+    "text": "the concert was postponed and i want to get a reimbursement",
+    "label": "get_refund"
+  },
+  {
+    "text": "the concert was postponed, help me get a reimbursement",
+    "label": "get_refund"
+  },
+  {
+    "text": "how to get a reimbursement",
+    "label": "get_refund"
+  },
+  {
+    "text": "I need a refund, how do I obtain one?",
+    "label": "get_refund"
+  },
+  {
+    "text": "the game was postponed and i wanna get a reimbursement",
+    "label": "get_refund"
+  },
+  {
+    "text": "the show was cancelled, get a reimbursement",
+    "label": "get_refund"
+  },
+  {
+    "text": "the concert was postponed, help me request a reimbursement",
+    "label": "get_refund"
+  },
+  {
+    "text": "I want to request a reimbursement, what can I do?",
+    "label": "get_refund"
+  },
+  {
+    "text": "the game was cancelled, what do I have to do to get a reimbursement?",
+    "label": "get_refund"
+  },
+  {
+    "text": "the show was cancelled, what can I do?",
+    "label": "get_refund"
+  },
+  {
+    "text": "the event was cancelled, how do I request a refund?",
+    "label": "get_refund"
+  },
+  {
+    "text": "the concert was cancelled, how do i request a reimbursement?",
+    "label": "get_refund"
+  },
+  {
+    "text": "the event was postponed, how can i obtain a refund?",
+    "label": "get_refund"
+  },
+  {
+    "text": "where to receive a refund",
+    "label": "get_refund"
+  },
+  {
+    "text": "I eed help obtaining a refund",
+    "label": "get_refund"
+  },
+  {
+    "text": "the game was cancelled, how do i request a refund?",
+    "label": "get_refund"
+  },
+  {
+    "text": "the game was postponed, what should I do to request a reimbursement?",
+    "label": "get_refund"
+  },
+  {
+    "text": "I need a refund, how do I get one?",
+    "label": "get_refund"
+  },
+  {
+    "text": "the show was postponed, what should I do to get a refund?",
+    "label": "get_refund"
+  },
+  {
+    "text": "I want a refund, how can I get one?",
+    "label": "get_refund"
+  },
+  {
+    "text": "the show was postponed, what can i do to request a refund?",
+    "label": "get_refund"
+  },
+  {
+    "text": "the concert was postponed, what should i do to get a reimbursement?",
+    "label": "get_refund"
+  },
+  {
+    "text": "I need a reimbursement, what should I do to get one?",
+    "label": "get_refund"
+  },
+  {
+    "text": "the ahow was cancelled, can u help me?",
+    "label": "get_refund"
+  },
+  {
+    "text": "where can I request a refund?",
+    "label": "get_refund"
+  },
+  {
+    "text": "i want a reimbursement, help me get one",
+    "label": "get_refund"
+  },
+  {
+    "text": "I want to obtain a refund, what should I do?",
+    "label": "get_refund"
+  },
+  {
+    "text": "the event was cancelled, get a refund",
+    "label": "get_refund"
+  },
+  {
+    "text": "the concert was postponed, help me obtain a reimbursement",
+    "label": "get_refund"
+  },
+  {
+    "text": "the concert was postponed, what do I havbe to do to get a refund?",
+    "label": "get_refund"
+  },
+  {
+    "text": "the event was postponed, help me request a reimbursement",
+    "label": "get_refund"
+  },
+  {
+    "text": "the game was cancelled and I would like to obtain an refund, please",
+    "label": "get_refund"
+  },
+  {
+    "text": "where do I obtain a reimbursement?",
+    "label": "get_refund"
+  },
+  {
+    "text": "the concert was postponed, can u help me?",
+    "label": "get_refund"
+  },
+  {
+    "text": "how do i obtain a reimbursement?",
+    "label": "get_refund"
+  },
+  {
+    "text": "the game was postponed, what do i have to do to get a refund?",
+    "label": "get_refund"
+  },
+  {
+    "text": "the concert was cancelled, what do i have to do to request a refund?",
+    "label": "get_refund"
+  },
+  {
+    "text": "the show was postponed, what do I have to do to get a refund?",
+    "label": "get_refund"
+  },
+  {
+    "text": "the game was cancelled, help me request a reimbursement",
+    "label": "get_refund"
+  },
+  {
+    "text": "the event was postponed,  get a reimbursement",
+    "label": "get_refund"
+  },
+  {
+    "text": "ask an agent where to obtain a reimbursement",
+    "label": "get_refund"
+  },
+  {
+    "text": "I want a refund, how can I obtain one?",
+    "label": "get_refund"
+  },
+  {
+    "text": "what can I request a reimbursement for?",
+    "label": "get_refund"
+  },
+  {
+    "text": "ask an agent where to receive a refund",
+    "label": "get_refund"
+  },
+  {
+    "text": "ask an agent if i can obtain a reimbursement",
+    "label": "get_refund"
+  },
+  {
+    "text": "I want to request a reimbursement, what do I have to do?",
+    "label": "get_refund"
+  },
+  {
+    "text": "please, could you ask an agent if I could receive a refund?",
+    "label": "get_refund"
+  },
+  {
+    "text": "where can I obtain a refund?",
+    "label": "get_refund"
+  },
+  {
+    "text": "the event was postponed, what can I do to obtain a refund?",
+    "label": "get_refund"
+  },
+  {
+    "text": "the game was cancelled, what do I have to do to obtain a reimbursement?",
+    "label": "get_refund"
+  },
+  {
+    "text": "I want to request some bills, can you tell me how I can do it?",
+    "label": "get_invoice"
+  },
+  {
+    "text": "ask an agent how I can request somebills",
+    "label": "get_invoice"
+  },
+  {
+    "text": "i want to see a bill",
+    "label": "get_invoice"
+  },
+  {
+    "text": "i want to download a bill, can you tell me where to do it?",
+    "label": "get_invoice"
+  },
+  {
+    "text": "I want to ger a bill",
+    "label": "get_invoice"
+  },
+  {
+    "text": "i want to know where to download a bill",
+    "label": "get_invoice"
+  },
+  {
+    "text": "I wanna know where to obtain a bill",
+    "label": "get_invoice"
+  },
+  {
+    "text": "I want to download a bill, can you tell me how to do it?",
+    "label": "get_invoice"
+  },
+  {
+    "text": "I need help getting an invoice",
+    "label": "get_invoice"
+  },
+  {
+    "text": "can you tell me how I can download some invoices?",
+    "label": "get_invoice"
+  },
+  {
+    "text": "i want to get a bill , tell me how to do it",
+    "label": "get_invoice"
+  },
+  {
+    "text": "I want to know how to get a bill",
+    "label": "get_invoice"
+  },
+  {
+    "text": "i wanna see a bill, can you tell me how I can do it?",
+    "label": "get_invoice"
+  },
+  {
+    "text": "how can  I download some bills?",
+    "label": "get_invoice"
+  },
+  {
+    "text": "is it possible to see an invoice?",
+    "label": "get_invoice"
+  },
+  {
+    "text": "I want information about obtaining an invoice",
+    "label": "get_invoice"
+  },
+  {
+    "text": "I wanna request information about requesting a bill",
+    "label": "get_invoice"
+  },
+  {
+    "text": "tell me about getting a bill",
+    "label": "get_invoice"
+  },
+  {
+    "text": "what information can you tell me about downloading a bill?",
+    "label": "get_invoice"
+  },
+  {
+    "text": "i want to know if i can see an invoice",
+    "label": "get_invoice"
+  },
+  {
+    "text": "I want to get a bill, can you tell me how I can do it?",
+    "label": "get_invoice"
+  },
+  {
+    "text": "can u ask an agent how I can download an invoice?",
+    "label": "get_invoice"
+  },
+  {
+    "text": "i wanna know how I can get some invoices",
+    "label": "get_invoice"
+  },
+  {
+    "text": "please, could you tell me how to request an invoice?",
+    "label": "get_invoice"
+  },
+  {
+    "text": "how to rewquest some bills",
+    "label": "get_invoice"
+  },
+  {
+    "text": "i want to request some invoices, tell me how to do it",
+    "label": "get_invoice"
+  },
+  {
+    "text": "i would like to request an invoice, could you tell me where to do it, please?",
+    "label": "get_invoice"
+  },
+  {
+    "text": "ask an agent for information about downloading some invoices",
+    "label": "get_invoice"
+  },
+  {
+    "text": "can you tell me how I can get some bills?",
+    "label": "get_invoice"
+  },
+  {
+    "text": "can you tell me how to download an invoice?",
+    "label": "get_invoice"
+  },
+  {
+    "text": "ask an agent for information about seeing some invoices",
+    "label": "get_invoice"
+  },
+  {
+    "text": "can you ask an agent if i can request some bills?",
+    "label": "get_invoice"
+  },
+  {
+    "text": "help me obtain some bills",
+    "label": "get_invoice"
+  },
+  {
+    "text": "help me get some invoices",
+    "label": "get_invoice"
+  },
+  {
+    "text": "I want to get an invoice, can you tell mewhere to do it?",
+    "label": "get_invoice"
+  },
+  {
+    "text": "can u ask an agent for information about obtaniing some invoices?",
+    "label": "get_invoice"
+  },
+  {
+    "text": "please, ask an agent how to download a ufcking bill",
+    "label": "get_invoice"
+  },
+  {
+    "text": "I want to get some bills, can you give me some information  ?",
+    "label": "get_invoice"
+  },
+  {
+    "text": "can u ask an agent if I can see an invoice?",
+    "label": "get_invoice"
+  },
+  {
+    "text": "how to see some bills",
+    "label": "get_invoice"
+  },
+  {
+    "text": "can u ask an agent if i can obtain a bill, please?",
+    "label": "get_invoice"
+  },
+  {
+    "text": "can you ask an agent if i can obtain a bill?",
+    "label": "get_invoice"
+  },
+  {
+    "text": "ask an agent how I can obtain some bills",
+    "label": "get_invoice"
+  },
+  {
+    "text": "tell me where I can get a bill",
+    "label": "get_invoice"
+  },
+  {
+    "text": "help me request some invoices",
+    "label": "get_invoice"
+  },
+  {
+    "text": "what information can u tell me about getting a bill?",
+    "label": "get_invoice"
+  },
+  {
+    "text": "can you see some invoices?",
+    "label": "get_invoice"
+  },
+  {
+    "text": "what information do you have about downloading an invoice?",
+    "label": "get_invoice"
+  },
+  {
+    "text": "can u ask an agent how I can get an invoice?",
+    "label": "get_invoice"
+  },
+  {
+    "text": "can you tell me how to see some bills?",
+    "label": "get_invoice"
+  }
+]